Assistant Manager - Prezzo Italian "Better Careers for Everyone!" £ basic salary, plus tronc and bonus As an Assistant Manager at Prezzo Italian, you'll be at the heart of the restaurant - working alongside your General Manager to deliver standout dining experiences and strong operational results. You'll play a key role in uniting and supporting your team, helping everyone give their best. By building strong, trusting relationships with both guests and team members, you'll foster a warm, welcoming environment where people feel valued and connected. Above all, you'll take pride in raising the bar-leading with heart, championing high standards, and making sure every guest leaves feeling genuinely cared for. How we work Respond quickly to challenges, keeping service and performance on track. Make every guest interaction personal and memorable. Use insight and problem-solving to support business success. Stay aligned with your team and GM on daily goals and priorities Our Person - We are looking for someone who: Celebrate team achievements to cultivate motivation and recognition. Recruit, train, and develop talent with structured onboarding and growth plans. Support retention and career progression through coaching and performance reviews. Apply People policies fairly and consistently. Promote an inclusive, collaborative culture across all teams. Train and empower the team to deliver exceptional service with strong menu knowledge. Lead pre-shift briefings to align on updates, targets, and priorities. Handle guest feedback professionally, resolving concerns proactively. Support team to engage with guests, creating a warm and welcoming atmosphere. Support the General Manager in driving sales, marketing, and community engagement. Maximise restaurant capacity through efficient table management while upholding service standards. Monitor and manage financial metrics to ensure profitability. Assist with forecasting, budgeting, and performance target setting. Oversee daily operations, ensuring compliance with safety, hygiene, and audit standards. Maintain top cleanliness, presentation, and atmosphere to meet brand standards. Lead the restaurant in the General Manager's absence. Develop future leaders, developing internal growth. Proactively solve operational challenges for smooth service. Experience We Value 2-3+ years' experience as a manager in the Hospitality Industry. Comfortable working in a fast paced and growing business. Expert at organisation, prioritising, multi-task and meet tight set deadlines. Commercially astute with experience of setting and delivering against targets. Excellent customer service skills. Commercial awareness. Previous experience in similar role with good knowledge health & safety, food safety and employee relations matters. Good interpersonal and communication skills. Problem-solving skills, being able to prioritise and show initiative. Good organisational skills and computer literacy. Ability to promote mutual respect and teamwork and develop teams. Ability to embrace change, always maintaining a positive outlook. Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Sep 11, 2025
Full time
Assistant Manager - Prezzo Italian "Better Careers for Everyone!" £ basic salary, plus tronc and bonus As an Assistant Manager at Prezzo Italian, you'll be at the heart of the restaurant - working alongside your General Manager to deliver standout dining experiences and strong operational results. You'll play a key role in uniting and supporting your team, helping everyone give their best. By building strong, trusting relationships with both guests and team members, you'll foster a warm, welcoming environment where people feel valued and connected. Above all, you'll take pride in raising the bar-leading with heart, championing high standards, and making sure every guest leaves feeling genuinely cared for. How we work Respond quickly to challenges, keeping service and performance on track. Make every guest interaction personal and memorable. Use insight and problem-solving to support business success. Stay aligned with your team and GM on daily goals and priorities Our Person - We are looking for someone who: Celebrate team achievements to cultivate motivation and recognition. Recruit, train, and develop talent with structured onboarding and growth plans. Support retention and career progression through coaching and performance reviews. Apply People policies fairly and consistently. Promote an inclusive, collaborative culture across all teams. Train and empower the team to deliver exceptional service with strong menu knowledge. Lead pre-shift briefings to align on updates, targets, and priorities. Handle guest feedback professionally, resolving concerns proactively. Support team to engage with guests, creating a warm and welcoming atmosphere. Support the General Manager in driving sales, marketing, and community engagement. Maximise restaurant capacity through efficient table management while upholding service standards. Monitor and manage financial metrics to ensure profitability. Assist with forecasting, budgeting, and performance target setting. Oversee daily operations, ensuring compliance with safety, hygiene, and audit standards. Maintain top cleanliness, presentation, and atmosphere to meet brand standards. Lead the restaurant in the General Manager's absence. Develop future leaders, developing internal growth. Proactively solve operational challenges for smooth service. Experience We Value 2-3+ years' experience as a manager in the Hospitality Industry. Comfortable working in a fast paced and growing business. Expert at organisation, prioritising, multi-task and meet tight set deadlines. Commercially astute with experience of setting and delivering against targets. Excellent customer service skills. Commercial awareness. Previous experience in similar role with good knowledge health & safety, food safety and employee relations matters. Good interpersonal and communication skills. Problem-solving skills, being able to prioritise and show initiative. Good organisational skills and computer literacy. Ability to promote mutual respect and teamwork and develop teams. Ability to embrace change, always maintaining a positive outlook. Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Assistant Manager - Prezzo Italian "Better Careers for Everyone!" £29,400 - £32,000 basic salary, plus tronc and bonus As an Assistant Manager at Prezzo Italian, you'll be at the heart of the restaurant - working alongside your General Manager to deliver standout dining experiences and strong operational results. You'll play a key role in uniting and supporting your team, helping everyone give their best. By building strong, trusting relationships with both guests and team members, you'll foster a warm, welcoming environment where people feel valued and connected. Above all, you'll take pride in raising the bar-leading with heart, championing high standards, and making sure every guest leaves feeling genuinely cared for. How we work Respond quickly to challenges, keeping service and performance on track. Make every guest interaction personal and memorable. Use insight and problem-solving to support business success. Stay aligned with your team and GM on daily goals and priorities Our Person - We are looking for someone who: Celebrate team achievements to cultivate motivation and recognition. Recruit, train, and develop talent with structured onboarding and growth plans. Support retention and career progression through coaching and performance reviews. Apply People policies fairly and consistently. Promote an inclusive, collaborative culture across all teams. Train and empower the team to deliver exceptional service with strong menu knowledge. Lead pre-shift briefings to align on updates, targets, and priorities. Handle guest feedback professionally, resolving concerns proactively. Support team to engage with guests, creating a warm and welcoming atmosphere. Support the General Manager in driving sales, marketing, and community engagement. Maximise restaurant capacity through efficient table management while upholding service standards. Monitor and manage financial metrics to ensure profitability. Assist with forecasting, budgeting, and performance target setting. Oversee daily operations, ensuring compliance with safety, hygiene, and audit standards. Maintain top cleanliness, presentation, and atmosphere to meet brand standards. Lead the restaurant in the General Manager's absence. Develop future leaders, developing internal growth. Proactively solve operational challenges for smooth service. Experience We Value 2-3+ years' experience as a manager in the Hospitality Industry. Comfortable working in a fast paced and growing business. Expert at organisation, prioritising, multi-task and meet tight set deadlines. Commercially astute with experience of setting and delivering against targets. Excellent customer service skills. Commercial awareness. Previous experience in similar role with good knowledge health & safety, food safety and employee relations matters. Good interpersonal and communication skills. Problem-solving skills, being able to prioritise and show initiative. Good organisational skills and computer literacy. Ability to promote mutual respect and teamwork and develop teams. Ability to embrace change, always maintaining a positive outlook. Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Sep 11, 2025
Full time
Assistant Manager - Prezzo Italian "Better Careers for Everyone!" £29,400 - £32,000 basic salary, plus tronc and bonus As an Assistant Manager at Prezzo Italian, you'll be at the heart of the restaurant - working alongside your General Manager to deliver standout dining experiences and strong operational results. You'll play a key role in uniting and supporting your team, helping everyone give their best. By building strong, trusting relationships with both guests and team members, you'll foster a warm, welcoming environment where people feel valued and connected. Above all, you'll take pride in raising the bar-leading with heart, championing high standards, and making sure every guest leaves feeling genuinely cared for. How we work Respond quickly to challenges, keeping service and performance on track. Make every guest interaction personal and memorable. Use insight and problem-solving to support business success. Stay aligned with your team and GM on daily goals and priorities Our Person - We are looking for someone who: Celebrate team achievements to cultivate motivation and recognition. Recruit, train, and develop talent with structured onboarding and growth plans. Support retention and career progression through coaching and performance reviews. Apply People policies fairly and consistently. Promote an inclusive, collaborative culture across all teams. Train and empower the team to deliver exceptional service with strong menu knowledge. Lead pre-shift briefings to align on updates, targets, and priorities. Handle guest feedback professionally, resolving concerns proactively. Support team to engage with guests, creating a warm and welcoming atmosphere. Support the General Manager in driving sales, marketing, and community engagement. Maximise restaurant capacity through efficient table management while upholding service standards. Monitor and manage financial metrics to ensure profitability. Assist with forecasting, budgeting, and performance target setting. Oversee daily operations, ensuring compliance with safety, hygiene, and audit standards. Maintain top cleanliness, presentation, and atmosphere to meet brand standards. Lead the restaurant in the General Manager's absence. Develop future leaders, developing internal growth. Proactively solve operational challenges for smooth service. Experience We Value 2-3+ years' experience as a manager in the Hospitality Industry. Comfortable working in a fast paced and growing business. Expert at organisation, prioritising, multi-task and meet tight set deadlines. Commercially astute with experience of setting and delivering against targets. Excellent customer service skills. Commercial awareness. Previous experience in similar role with good knowledge health & safety, food safety and employee relations matters. Good interpersonal and communication skills. Problem-solving skills, being able to prioritise and show initiative. Good organisational skills and computer literacy. Ability to promote mutual respect and teamwork and develop teams. Ability to embrace change, always maintaining a positive outlook. Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Restaurant Supervisor (Duty Manager) - Prezzo Italian "Better Careers for Everyone!" £12.61 per hour - plus tronc and access to our stunning commission scheme! As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high. You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen. More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best. How we work Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high. Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression. Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind. Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride. Our Person - We are looking for someone who: Support the Assistant Manager and General Manager in running shifts. Ensure the team is clear on their tasks and provide guidance where needed. Lead by example, maintaining high service standards and teamwork. Ensure guests feel welcome and looked after during their visit. Step in to resolve minor guest issues and escalate where necessary. Support the team in delivering an excellent dining experience. Help train and develop new team members. Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively. Assist in managing stock levels and restaurant cleanliness. Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed. Work with management to maintain efficiency and compliance and highlight potential risk. Experience We Value Previous experience in a supervisory or team leader role, ideally in hospitality. A positive attitude and strong communication skills. Comfortable working in a fast-paced environment. Ability to support and guide a team. Understanding of health & safety and food safety basics. Passion for great service and guest experience. Willingness to learn and develop in a leadership role . Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Sep 11, 2025
Full time
Restaurant Supervisor (Duty Manager) - Prezzo Italian "Better Careers for Everyone!" £12.61 per hour - plus tronc and access to our stunning commission scheme! As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high. You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen. More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best. How we work Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high. Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression. Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind. Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride. Our Person - We are looking for someone who: Support the Assistant Manager and General Manager in running shifts. Ensure the team is clear on their tasks and provide guidance where needed. Lead by example, maintaining high service standards and teamwork. Ensure guests feel welcome and looked after during their visit. Step in to resolve minor guest issues and escalate where necessary. Support the team in delivering an excellent dining experience. Help train and develop new team members. Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively. Assist in managing stock levels and restaurant cleanliness. Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed. Work with management to maintain efficiency and compliance and highlight potential risk. Experience We Value Previous experience in a supervisory or team leader role, ideally in hospitality. A positive attitude and strong communication skills. Comfortable working in a fast-paced environment. Ability to support and guide a team. Understanding of health & safety and food safety basics. Passion for great service and guest experience. Willingness to learn and develop in a leadership role . Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Motherwell Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Sep 11, 2025
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Motherwell Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Introduction MACK is a property management company that has a vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering catering and laundry services. The Role As the Head Chef, you will lead our culinary team in delivering exceptional dining experiences while ensuring the highest standards of food safety and quality. Reporting to the Restaurant Manager, with a Level 3 in Professional Cookery and strong leadership skills, you will foster a collaborative environment, oversee food production, and implement HACCP protocols. Join us to elevate our culinary offerings and drive the success of our restaurant through innovative cuisine and effective team leadership. Key responsibilities - Head Chef (Bulk catering) Oversee the preparation and cooking of large volumes of food while maintaining consistency, portion control, and quality standards, ensure food presentation and taste meet company expectations. Lead, motivate, and manage a team of chefs, kitchen assistants, and porters. Provide on-the-job training to ensure staff follow procedures and maintain high standards of food safety and hygiene. Monitor stock levels, forecast usage, and manage ordering to reduce waste and control costs. Ensure full compliance with food safety legislation, HACCP protocols, and company policies. Conduct regular kitchen audits and risk assessments. Ensure all allergen information is up to date and that special diets (e.g. gluten-free, halal, vegan) are catered for safely. Liaise with catering managers, clients, and service staff to coordinate service delivery. Respond to feedback and adjust operations accordingly. Ensure kitchen equipment is maintained and serviced. Report faults and oversee cleanliness and organisation of the kitchen. Qualifications NVQ Level 3 in Professional Cookery (or equivalent) Level 3 Food Safety & Hygiene Certification (essential) refresher training will be given. HACCP certification (preferred) Allergen Awareness Training Relevant Health & Safety training (e.g. COSHH, manual handling) Culinary or hospitality management qualification (desirable) Experience Proven experience as a Head Chef or Senior Sous Chef in a bulk or volume catering environment (e.g. hospitals, schools, prisons, large-scale events, care homes, or contract catering) Strong background in high-volume food production and multi-site or central kitchen operations Demonstrable experience in menu planning, cost control, stock management, and team leadership Experience managing and training kitchen brigades Track record of maintaining food safety standards and achieving high inspection results Experience working with specialist diets and allergens Skills Excellent leadership and team management skills Strong organisational and time-management abilities Sound knowledge of stock control, portioning, and waste reduction High standards of cleanliness and attention to detail Strong interpersonal and communication skills Ability to stay calm under pressure and meet tight deadlines IT literacy (for menu systems, stock control, compliance reporting, etc.) Flexibility and problem-solving mindset Shift / Work Pattern 5 days over 7, including weekends. 8 hours per day Must be flexible to fit within the business requirements Other Considerations: Working Conditions: The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times. It is important to MACK that all employees are aligned with the values of the company as follows: o _Do the right thing_ Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements o _Find a better way_ Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving o _Deliver it!_ Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through! So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company. MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential. Job Types: Full-time, Permanent Pay: £16.00 per hour Expected hours: 40 per week Benefits: Discounted or free food Work Location: In person Reference ID: HR/PER/R074
Sep 11, 2025
Full time
Introduction MACK is a property management company that has a vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering catering and laundry services. The Role As the Head Chef, you will lead our culinary team in delivering exceptional dining experiences while ensuring the highest standards of food safety and quality. Reporting to the Restaurant Manager, with a Level 3 in Professional Cookery and strong leadership skills, you will foster a collaborative environment, oversee food production, and implement HACCP protocols. Join us to elevate our culinary offerings and drive the success of our restaurant through innovative cuisine and effective team leadership. Key responsibilities - Head Chef (Bulk catering) Oversee the preparation and cooking of large volumes of food while maintaining consistency, portion control, and quality standards, ensure food presentation and taste meet company expectations. Lead, motivate, and manage a team of chefs, kitchen assistants, and porters. Provide on-the-job training to ensure staff follow procedures and maintain high standards of food safety and hygiene. Monitor stock levels, forecast usage, and manage ordering to reduce waste and control costs. Ensure full compliance with food safety legislation, HACCP protocols, and company policies. Conduct regular kitchen audits and risk assessments. Ensure all allergen information is up to date and that special diets (e.g. gluten-free, halal, vegan) are catered for safely. Liaise with catering managers, clients, and service staff to coordinate service delivery. Respond to feedback and adjust operations accordingly. Ensure kitchen equipment is maintained and serviced. Report faults and oversee cleanliness and organisation of the kitchen. Qualifications NVQ Level 3 in Professional Cookery (or equivalent) Level 3 Food Safety & Hygiene Certification (essential) refresher training will be given. HACCP certification (preferred) Allergen Awareness Training Relevant Health & Safety training (e.g. COSHH, manual handling) Culinary or hospitality management qualification (desirable) Experience Proven experience as a Head Chef or Senior Sous Chef in a bulk or volume catering environment (e.g. hospitals, schools, prisons, large-scale events, care homes, or contract catering) Strong background in high-volume food production and multi-site or central kitchen operations Demonstrable experience in menu planning, cost control, stock management, and team leadership Experience managing and training kitchen brigades Track record of maintaining food safety standards and achieving high inspection results Experience working with specialist diets and allergens Skills Excellent leadership and team management skills Strong organisational and time-management abilities Sound knowledge of stock control, portioning, and waste reduction High standards of cleanliness and attention to detail Strong interpersonal and communication skills Ability to stay calm under pressure and meet tight deadlines IT literacy (for menu systems, stock control, compliance reporting, etc.) Flexibility and problem-solving mindset Shift / Work Pattern 5 days over 7, including weekends. 8 hours per day Must be flexible to fit within the business requirements Other Considerations: Working Conditions: The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times. It is important to MACK that all employees are aligned with the values of the company as follows: o _Do the right thing_ Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements o _Find a better way_ Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving o _Deliver it!_ Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through! So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company. MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential. Job Types: Full-time, Permanent Pay: £16.00 per hour Expected hours: 40 per week Benefits: Discounted or free food Work Location: In person Reference ID: HR/PER/R074
Introduction MACK is a property management company that has a vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering catering and laundry services. The Role As the Head Chef, you will lead our culinary team in delivering exceptional dining experiences while ensuring the highest standards of food safety and quality. Reporting to the Restaurant Manager, with a Level 3 in Professional Cookery and strong leadership skills, you will foster a collaborative environment, oversee food production, and implement HACCP protocols. Join us to elevate our culinary offerings and drive the success of our restaurant through innovative cuisine and effective team leadership. Key responsibilities - Head Chef (Bulk catering) Oversee the preparation and cooking of large volumes of food while maintaining consistency, portion control, and quality standards, ensure food presentation and taste meet company expectations. Lead, motivate, and manage a team of chefs, kitchen assistants, and porters. Provide on-the-job training to ensure staff follow procedures and maintain high standards of food safety and hygiene. Monitor stock levels, forecast usage, and manage ordering to reduce waste and control costs. Ensure full compliance with food safety legislation, HACCP protocols, and company policies. Conduct regular kitchen audits and risk assessments. Ensure all allergen information is up to date and that special diets (e.g. gluten-free, halal, vegan) are catered for safely. Liaise with catering managers, clients, and service staff to coordinate service delivery. Respond to feedback and adjust operations accordingly. Ensure kitchen equipment is maintained and serviced. Report faults and oversee cleanliness and organisation of the kitchen. Qualifications NVQ Level 3 in Professional Cookery (or equivalent) Level 3 Food Safety & Hygiene Certification (essential) refresher training will be given. HACCP certification (preferred) Allergen Awareness Training Relevant Health & Safety training (e.g. COSHH, manual handling) Culinary or hospitality management qualification (desirable) Experience Proven experience as a Head Chef or Senior Sous Chef in a bulk or volume catering environment (e.g. hospitals, schools, prisons, large-scale events, care homes, or contract catering) Strong background in high-volume food production and multi-site or central kitchen operations Demonstrable experience in menu planning, cost control, stock management, and team leadership Experience managing and training kitchen brigades Track record of maintaining food safety standards and achieving high inspection results Experience working with specialist diets and allergens Skills Excellent leadership and team management skills Strong organisational and time-management abilities Sound knowledge of stock control, portioning, and waste reduction High standards of cleanliness and attention to detail Strong interpersonal and communication skills Ability to stay calm under pressure and meet tight deadlines IT literacy (for menu systems, stock control, compliance reporting, etc.) Flexibility and problem-solving mindset Shift / Work Pattern 5 days over 7, including weekends. 8 hours per day Must be flexible to fit within the business requirements Other Considerations: Working Conditions: The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times. It is important to MACK that all employees are aligned with the values of the company as follows: o _Do the right thing_ Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements o _Find a better way_ Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving o _Deliver it!_ Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through! So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company. MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential. Job Types: Full-time, Permanent Pay: £15.50 per hour Benefits: Discounted or free food Work Location: In person Reference ID: HR/PER/R090
Sep 11, 2025
Full time
Introduction MACK is a property management company that has a vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering catering and laundry services. The Role As the Head Chef, you will lead our culinary team in delivering exceptional dining experiences while ensuring the highest standards of food safety and quality. Reporting to the Restaurant Manager, with a Level 3 in Professional Cookery and strong leadership skills, you will foster a collaborative environment, oversee food production, and implement HACCP protocols. Join us to elevate our culinary offerings and drive the success of our restaurant through innovative cuisine and effective team leadership. Key responsibilities - Head Chef (Bulk catering) Oversee the preparation and cooking of large volumes of food while maintaining consistency, portion control, and quality standards, ensure food presentation and taste meet company expectations. Lead, motivate, and manage a team of chefs, kitchen assistants, and porters. Provide on-the-job training to ensure staff follow procedures and maintain high standards of food safety and hygiene. Monitor stock levels, forecast usage, and manage ordering to reduce waste and control costs. Ensure full compliance with food safety legislation, HACCP protocols, and company policies. Conduct regular kitchen audits and risk assessments. Ensure all allergen information is up to date and that special diets (e.g. gluten-free, halal, vegan) are catered for safely. Liaise with catering managers, clients, and service staff to coordinate service delivery. Respond to feedback and adjust operations accordingly. Ensure kitchen equipment is maintained and serviced. Report faults and oversee cleanliness and organisation of the kitchen. Qualifications NVQ Level 3 in Professional Cookery (or equivalent) Level 3 Food Safety & Hygiene Certification (essential) refresher training will be given. HACCP certification (preferred) Allergen Awareness Training Relevant Health & Safety training (e.g. COSHH, manual handling) Culinary or hospitality management qualification (desirable) Experience Proven experience as a Head Chef or Senior Sous Chef in a bulk or volume catering environment (e.g. hospitals, schools, prisons, large-scale events, care homes, or contract catering) Strong background in high-volume food production and multi-site or central kitchen operations Demonstrable experience in menu planning, cost control, stock management, and team leadership Experience managing and training kitchen brigades Track record of maintaining food safety standards and achieving high inspection results Experience working with specialist diets and allergens Skills Excellent leadership and team management skills Strong organisational and time-management abilities Sound knowledge of stock control, portioning, and waste reduction High standards of cleanliness and attention to detail Strong interpersonal and communication skills Ability to stay calm under pressure and meet tight deadlines IT literacy (for menu systems, stock control, compliance reporting, etc.) Flexibility and problem-solving mindset Shift / Work Pattern 5 days over 7, including weekends. 8 hours per day Must be flexible to fit within the business requirements Other Considerations: Working Conditions: The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times. It is important to MACK that all employees are aligned with the values of the company as follows: o _Do the right thing_ Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements o _Find a better way_ Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving o _Deliver it!_ Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through! So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company. MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential. Job Types: Full-time, Permanent Pay: £15.50 per hour Benefits: Discounted or free food Work Location: In person Reference ID: HR/PER/R090
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you'll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!Join us as a Customer Assistant in our Shrewsbury Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Sep 11, 2025
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you'll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!Join us as a Customer Assistant in our Shrewsbury Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Shrewsbury Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Sep 11, 2025
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Shrewsbury Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Doncaster Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Sep 11, 2025
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Doncaster Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Restaurant Supervisor (Duty Manager) - Prezzo Italian "Better Careers for Everyone!" £12.61 per hour - plus tronc and access to our stunning commission scheme! As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high. You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen. More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best. How we work Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high. Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression. Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind. Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride. Our Person - We are looking for someone who: Support the Assistant Manager and General Manager in running shifts. Ensure the team is clear on their tasks and provide guidance where needed. Lead by example, maintaining high service standards and teamwork. Ensure guests feel welcome and looked after during their visit. Step in to resolve minor guest issues and escalate where necessary. Support the team in delivering an excellent dining experience. Help train and develop new team members. Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively. Assist in managing stock levels and restaurant cleanliness. Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed. Work with management to maintain efficiency and compliance and highlight potential risk. Experience We Value Previous experience in a supervisory or team leader role, ideally in hospitality. A positive attitude and strong communication skills. Comfortable working in a fast-paced environment. Ability to support and guide a team. Understanding of health & safety and food safety basics. Passion for great service and guest experience. Willingness to learn and develop in a leadership role . Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Sep 11, 2025
Full time
Restaurant Supervisor (Duty Manager) - Prezzo Italian "Better Careers for Everyone!" £12.61 per hour - plus tronc and access to our stunning commission scheme! As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high. You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen. More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best. How we work Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high. Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression. Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind. Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride. Our Person - We are looking for someone who: Support the Assistant Manager and General Manager in running shifts. Ensure the team is clear on their tasks and provide guidance where needed. Lead by example, maintaining high service standards and teamwork. Ensure guests feel welcome and looked after during their visit. Step in to resolve minor guest issues and escalate where necessary. Support the team in delivering an excellent dining experience. Help train and develop new team members. Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively. Assist in managing stock levels and restaurant cleanliness. Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed. Work with management to maintain efficiency and compliance and highlight potential risk. Experience We Value Previous experience in a supervisory or team leader role, ideally in hospitality. A positive attitude and strong communication skills. Comfortable working in a fast-paced environment. Ability to support and guide a team. Understanding of health & safety and food safety basics. Passion for great service and guest experience. Willingness to learn and develop in a leadership role . Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Job Title: Kitchen Assistant Reports To: Kitchen Manager Brief Overview: To provide support to the kitchen manager by preparing and serving light breakfasts and lunch to the staff at our Head Office site. The successful candidate will also be required to carry out limited receptionist duties, such as greeting visitors and serving them refreshments. Previous kitchen experience is essential. Core Duties: - Greeting staff and visitors - Food preparation and cooking - Operating a coffee machine and serving tea and coffee to staff and visitors - Cleaning down a small canteen area at the end of the working day Key Skills: - Kitchen experience is essential - Attention to detail - Good level of hygiene - Good communication skills - Good time management skills Working Hours 32.5 hours per week, Mon-Fri, 9am-4pm LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks is more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently, LWC Drinks employs over 1800 people, and they have 18 depots across the UK, as well as a Support Centre and Hub distribution centre based in Manchester.
Sep 10, 2025
Full time
Job Title: Kitchen Assistant Reports To: Kitchen Manager Brief Overview: To provide support to the kitchen manager by preparing and serving light breakfasts and lunch to the staff at our Head Office site. The successful candidate will also be required to carry out limited receptionist duties, such as greeting visitors and serving them refreshments. Previous kitchen experience is essential. Core Duties: - Greeting staff and visitors - Food preparation and cooking - Operating a coffee machine and serving tea and coffee to staff and visitors - Cleaning down a small canteen area at the end of the working day Key Skills: - Kitchen experience is essential - Attention to detail - Good level of hygiene - Good communication skills - Good time management skills Working Hours 32.5 hours per week, Mon-Fri, 9am-4pm LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks is more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently, LWC Drinks employs over 1800 people, and they have 18 depots across the UK, as well as a Support Centre and Hub distribution centre based in Manchester.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Chef to play a pivotal role in our Coxley House RCH in Tower Hamlets. Sounds great, what will I be doing? They will prepare and serve nutritious, appealing meals for breakfast, lunch, and dinner, tailored to residents' dietary needs and preferences, including special diets like soft, diabetic-friendly, or allergen-free options. They will develop rotating menus with input from monthly resident consultations to ensure variety and balanced nutrition. Responsibilities include managing stock levels, placing orders, liaising with suppliers, and minimizing food waste. They will ensure the kitchen complies with all food hygiene, health and safety regulations, conducting regular safety checks and maintaining records for audits, following COSHH and HACCP guidelines. Working closely with care home staff, they will coordinate meal times, provide guidance to kitchen assistants when needed, and report any kitchen or dietary concerns to the Home Manager. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have experience cooking for large groups, preferably in care homes, schools, or healthcare settings, with strong knowledge of the nutritional needs of elderly or vulnerable individuals. They must demonstrate excellent food hygiene practices and comply with health and safety regulations. A Food Hygiene Certificate (Level 2 or 3) is required, while catering qualifications and experience in menu planning and stock ordering are desirable. The role requires flexibility, including the ability to work weekend shifts on rotation, and may require an enhanced DBS check. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Sep 10, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Chef to play a pivotal role in our Coxley House RCH in Tower Hamlets. Sounds great, what will I be doing? They will prepare and serve nutritious, appealing meals for breakfast, lunch, and dinner, tailored to residents' dietary needs and preferences, including special diets like soft, diabetic-friendly, or allergen-free options. They will develop rotating menus with input from monthly resident consultations to ensure variety and balanced nutrition. Responsibilities include managing stock levels, placing orders, liaising with suppliers, and minimizing food waste. They will ensure the kitchen complies with all food hygiene, health and safety regulations, conducting regular safety checks and maintaining records for audits, following COSHH and HACCP guidelines. Working closely with care home staff, they will coordinate meal times, provide guidance to kitchen assistants when needed, and report any kitchen or dietary concerns to the Home Manager. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have experience cooking for large groups, preferably in care homes, schools, or healthcare settings, with strong knowledge of the nutritional needs of elderly or vulnerable individuals. They must demonstrate excellent food hygiene practices and comply with health and safety regulations. A Food Hygiene Certificate (Level 2 or 3) is required, while catering qualifications and experience in menu planning and stock ordering are desirable. The role requires flexibility, including the ability to work weekend shifts on rotation, and may require an enhanced DBS check. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Assistant Manager - Prezzo Italian "Better Careers for Everyone!" £31,000 basic salary, plus tronc and bonus As an Assistant Manager at Prezzo Italian, you'll be at the heart of the restaurant - working alongside your General Manager to deliver standout dining experiences and strong operational results. You'll play a key role in uniting and supporting your team, helping everyone give their best. By building strong, trusting relationships with both guests and team members, you'll foster a warm, welcoming environment where people feel valued and connected. Above all, you'll take pride in raising the bar-leading with heart, championing high standards, and making sure every guest leaves feeling genuinely cared for. How we work Respond quickly to challenges, keeping service and performance on track. Make every guest interaction personal and memorable. Use insight and problem-solving to support business success. Stay aligned with your team and GM on daily goals and priorities Our Person - We are looking for someone who: Celebrate team achievements to cultivate motivation and recognition. Recruit, train, and develop talent with structured onboarding and growth plans. Support retention and career progression through coaching and performance reviews. Apply People policies fairly and consistently. Promote an inclusive, collaborative culture across all teams. Train and empower the team to deliver exceptional service with strong menu knowledge. Lead pre-shift briefings to align on updates, targets, and priorities. Handle guest feedback professionally, resolving concerns proactively. Support team to engage with guests, creating a warm and welcoming atmosphere. Support the General Manager in driving sales, marketing, and community engagement. Maximise restaurant capacity through efficient table management while upholding service standards. Monitor and manage financial metrics to ensure profitability. Assist with forecasting, budgeting, and performance target setting. Oversee daily operations, ensuring compliance with safety, hygiene, and audit standards. Maintain top cleanliness, presentation, and atmosphere to meet brand standards. Lead the restaurant in the General Manager's absence. Develop future leaders, developing internal growth. Proactively solve operational challenges for smooth service. Experience We Value 2-3+ years' experience as a manager in the Hospitality Industry. Comfortable working in a fast paced and growing business. Expert at organisation, prioritising, multi-task and meet tight set deadlines. Commercially astute with experience of setting and delivering against targets. Excellent customer service skills. Commercial awareness. Previous experience in similar role with good knowledge health & safety, food safety and employee relations matters. Good interpersonal and communication skills. Problem-solving skills, being able to prioritise and show initiative. Good organisational skills and computer literacy. Ability to promote mutual respect and teamwork and develop teams. Ability to embrace change, always maintaining a positive outlook. Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Sep 10, 2025
Full time
Assistant Manager - Prezzo Italian "Better Careers for Everyone!" £31,000 basic salary, plus tronc and bonus As an Assistant Manager at Prezzo Italian, you'll be at the heart of the restaurant - working alongside your General Manager to deliver standout dining experiences and strong operational results. You'll play a key role in uniting and supporting your team, helping everyone give their best. By building strong, trusting relationships with both guests and team members, you'll foster a warm, welcoming environment where people feel valued and connected. Above all, you'll take pride in raising the bar-leading with heart, championing high standards, and making sure every guest leaves feeling genuinely cared for. How we work Respond quickly to challenges, keeping service and performance on track. Make every guest interaction personal and memorable. Use insight and problem-solving to support business success. Stay aligned with your team and GM on daily goals and priorities Our Person - We are looking for someone who: Celebrate team achievements to cultivate motivation and recognition. Recruit, train, and develop talent with structured onboarding and growth plans. Support retention and career progression through coaching and performance reviews. Apply People policies fairly and consistently. Promote an inclusive, collaborative culture across all teams. Train and empower the team to deliver exceptional service with strong menu knowledge. Lead pre-shift briefings to align on updates, targets, and priorities. Handle guest feedback professionally, resolving concerns proactively. Support team to engage with guests, creating a warm and welcoming atmosphere. Support the General Manager in driving sales, marketing, and community engagement. Maximise restaurant capacity through efficient table management while upholding service standards. Monitor and manage financial metrics to ensure profitability. Assist with forecasting, budgeting, and performance target setting. Oversee daily operations, ensuring compliance with safety, hygiene, and audit standards. Maintain top cleanliness, presentation, and atmosphere to meet brand standards. Lead the restaurant in the General Manager's absence. Develop future leaders, developing internal growth. Proactively solve operational challenges for smooth service. Experience We Value 2-3+ years' experience as a manager in the Hospitality Industry. Comfortable working in a fast paced and growing business. Expert at organisation, prioritising, multi-task and meet tight set deadlines. Commercially astute with experience of setting and delivering against targets. Excellent customer service skills. Commercial awareness. Previous experience in similar role with good knowledge health & safety, food safety and employee relations matters. Good interpersonal and communication skills. Problem-solving skills, being able to prioritise and show initiative. Good organisational skills and computer literacy. Ability to promote mutual respect and teamwork and develop teams. Ability to embrace change, always maintaining a positive outlook. Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you'll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!Join us as a Customer Assistant in our Doncaster Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Sep 10, 2025
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you'll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!Join us as a Customer Assistant in our Doncaster Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have experience of working in a kitchen? If yes, we would love to hear from you! Join us as a Customer Assistant in our Kingsbury Road Club offering an 18-20 hour contract which will be mainly made up of evening and weekend shifts. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Sep 10, 2025
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have experience of working in a kitchen? If yes, we would love to hear from you! Join us as a Customer Assistant in our Kingsbury Road Club offering an 18-20 hour contract which will be mainly made up of evening and weekend shifts. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Assistant Manager - American QSR Brand - Guildford Up to £34700 15% Bonus Career Growth High-Volume People-Focused Culture We're working with a hugely successful American food brand that's taken the UK by storm. Known for incredible training, clear progression routes, and one of the most generous bonus schemes in the industry, this is the perfect next step if you love fast-paced, high-volume, people-led environments. Why You'll Love It Here: Up to £34700 basic 15% quarterly bonus you'll actually hit Join a fast-growing, high-profile brand with expansion plans Rapid progression opportunities - many GMs started in your shoes Freedom to make an impact while backed by solid systems & support What You'll Be Doing: Leading from the front, inspiring and developing your team to deliver the best Owning standards across operations, service, and food quality Keeping on top of all compliance, H&S, and financial audits Managing staffing, stock, and logistics to keep service speedy and spot-on Bringing energy, proactivity, and a can-do attitude to every shift What We're Looking For: Current Assistant Manager (or Supervisor) in a high-volume, branded food business Confident leader who thrives under pressure Passion for developing people and delivering great guest experiences Strong organisational skills and a sharp commercial mind
Sep 10, 2025
Full time
Assistant Manager - American QSR Brand - Guildford Up to £34700 15% Bonus Career Growth High-Volume People-Focused Culture We're working with a hugely successful American food brand that's taken the UK by storm. Known for incredible training, clear progression routes, and one of the most generous bonus schemes in the industry, this is the perfect next step if you love fast-paced, high-volume, people-led environments. Why You'll Love It Here: Up to £34700 basic 15% quarterly bonus you'll actually hit Join a fast-growing, high-profile brand with expansion plans Rapid progression opportunities - many GMs started in your shoes Freedom to make an impact while backed by solid systems & support What You'll Be Doing: Leading from the front, inspiring and developing your team to deliver the best Owning standards across operations, service, and food quality Keeping on top of all compliance, H&S, and financial audits Managing staffing, stock, and logistics to keep service speedy and spot-on Bringing energy, proactivity, and a can-do attitude to every shift What We're Looking For: Current Assistant Manager (or Supervisor) in a high-volume, branded food business Confident leader who thrives under pressure Passion for developing people and delivering great guest experiences Strong organisational skills and a sharp commercial mind
Assistant Manager - Liverpool Salary: Up to £35,000 Bonus An exciting and fast-growing food concept is looking for an experienced and driven Assistant Manager to join their Liverpool location. This is a fantastic opportunity to join a business on the brink of major expansion over the coming months, with big plans and plenty of opportunity for progression. Known for putting a fresh twist on a much-loved classic, this concept has built a strong following and is ready to scale up rapidly. If you thrive in a fast-paced environment and love building great teams and great food experiences-this one's for you. What we're looking for: We need an Assistant Manager with a strong background in QSR or fast-casual dining. Someone who knows what it takes to lead from the front, inspire a team, and run a smooth, high-volume operation. The ideal candidate will be: Passionate, hands-on, and highly motivated. Experienced in high-volume QSR or fast-casual settings (essential). A strong leader who sets the pace and leads by example. Skilled in building a positive team culture and delivering training. Strategic, ambitious, and excited to grow with a business that's scaling fast. This is a rare opportunity to be part of something big from an early stage.
Sep 10, 2025
Full time
Assistant Manager - Liverpool Salary: Up to £35,000 Bonus An exciting and fast-growing food concept is looking for an experienced and driven Assistant Manager to join their Liverpool location. This is a fantastic opportunity to join a business on the brink of major expansion over the coming months, with big plans and plenty of opportunity for progression. Known for putting a fresh twist on a much-loved classic, this concept has built a strong following and is ready to scale up rapidly. If you thrive in a fast-paced environment and love building great teams and great food experiences-this one's for you. What we're looking for: We need an Assistant Manager with a strong background in QSR or fast-casual dining. Someone who knows what it takes to lead from the front, inspire a team, and run a smooth, high-volume operation. The ideal candidate will be: Passionate, hands-on, and highly motivated. Experienced in high-volume QSR or fast-casual settings (essential). A strong leader who sets the pace and leads by example. Skilled in building a positive team culture and delivering training. Strategic, ambitious, and excited to grow with a business that's scaling fast. This is a rare opportunity to be part of something big from an early stage.
Food & Beverage Assistant Zero Hours Contract Imperial London Hotels Group Up to 20 hours a week, including weekends and bank holidays £12.43 p/h + SC + TIPS + Benefits Do you thrive in a fast-paced environment and enjoy engaging with people? Do you love great food and drinks and take pride in delivering an exceptional dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we d love to hear from you! We re looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London. As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing, and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting-up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests. Every day brings something new, with the chance to thrive in a fast-paced yet welcoming environment. You ll be part of the F&B team that ensures every dish is perfect, every drink is served with care, and every guest gets to experience the London authentic experience. Why Join Us? This is a great opportunity to enhance your experienced in food & beverage operations, we provide structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager and F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role. Joining Imperial London Hotels means becoming a part of our legacy of hospitality excellence, with the opportunity to grow, make a meaningful impact and contribute to our 185 years of legacy. Whilst, gaining the opportunity to continuously develop your competence and knowledge through our training schemes, access through our DNA Academy, apprenticeship programmes and extensive suite of eLearning courses. What we re looking for: 1 year experience in a Food & Beverage environment as a Host or F&B Assistant, ideally in hotels or bar environment A natural flair for customer service and a passion for food & beverage Flexibility to work a varied shift pattern: early mornings, evenings, and weekends Team-oriented attitude Positive and caring personality Professional proficiency in English As part of this role involves serving alcoholic drinks you will need to be over 18 years old to apply for this position Desirable (not essential but a plus!): Experience in the hospitality sector Proficiency in multiple languages Knowledge of Miros What s in it for you? Annual holiday entitlement is calculated pro-rata as per hours worked Free meals on duty Uniform & dry-cleaning Workplace pension scheme Early Pay - Instantly access a portion of the pay you ve already earned £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here : About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you re ready to bring your expertise to support us with our new chapter, please apply today!
Sep 10, 2025
Full time
Food & Beverage Assistant Zero Hours Contract Imperial London Hotels Group Up to 20 hours a week, including weekends and bank holidays £12.43 p/h + SC + TIPS + Benefits Do you thrive in a fast-paced environment and enjoy engaging with people? Do you love great food and drinks and take pride in delivering an exceptional dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we d love to hear from you! We re looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London. As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing, and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting-up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests. Every day brings something new, with the chance to thrive in a fast-paced yet welcoming environment. You ll be part of the F&B team that ensures every dish is perfect, every drink is served with care, and every guest gets to experience the London authentic experience. Why Join Us? This is a great opportunity to enhance your experienced in food & beverage operations, we provide structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager and F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role. Joining Imperial London Hotels means becoming a part of our legacy of hospitality excellence, with the opportunity to grow, make a meaningful impact and contribute to our 185 years of legacy. Whilst, gaining the opportunity to continuously develop your competence and knowledge through our training schemes, access through our DNA Academy, apprenticeship programmes and extensive suite of eLearning courses. What we re looking for: 1 year experience in a Food & Beverage environment as a Host or F&B Assistant, ideally in hotels or bar environment A natural flair for customer service and a passion for food & beverage Flexibility to work a varied shift pattern: early mornings, evenings, and weekends Team-oriented attitude Positive and caring personality Professional proficiency in English As part of this role involves serving alcoholic drinks you will need to be over 18 years old to apply for this position Desirable (not essential but a plus!): Experience in the hospitality sector Proficiency in multiple languages Knowledge of Miros What s in it for you? Annual holiday entitlement is calculated pro-rata as per hours worked Free meals on duty Uniform & dry-cleaning Workplace pension scheme Early Pay - Instantly access a portion of the pay you ve already earned £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here : About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you re ready to bring your expertise to support us with our new chapter, please apply today!
Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most-authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? (ideally Quick Service or Casual Dinning) Ready to join something special. Ready to Lead, Grow, and Thrive? Let s do it! As a General Manager, you'll be at the heart of our fast-paced, high-energy restaurants, leading a team that thrives on good vibes, togetherness, and a free spirit. This isn t just another management role - it s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you re at your best, our team and our guests feel it too. If you re a people-first leader with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we d love to have you on board. Come be a part of something different where the only thing we put in a box is our food! The Role at a Glance: General Manager London (100% Onsite) £43,000 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £45,000) Plus Complete Benefits Package Including Free Food on Every Shift, Paid Breaks, Team Events, Paid Training, Structures Career Ladder for Development, Referral Bonus, Discounts, Gifts and More Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week) Our Purpose: To create moments of Joy in everything we do Values / Culture: Thoughtful, Togetherness, Free Spirit, Good Vibes Company: London & UK Based Vietnamese Restaurants Your Background / Skills: Hospitality, Quick-Service Restaurants (QSR), Casual Dining Sectors: Hospitality, Food and Drink, Restaurants and Customer Service Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London with fresh, flavourful food across three thriving restaurants soon to be five in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you ll ever find us putting in a box is our food! Where you ll shine: As the heartbeat of the restaurant, you'll be the captain steering daily operations to ensure top-notch service, delicious food, and happy customers. Leading by example, you'll inspire and energise your team, jumping in when needed to keep things running smoothly. With a keen eye on efficiency, you'll optimise workflows, manage stock, and keep costs in check without ever compromising on quality. Compliance is key, so you ll make sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and retaining a happy, motivated team, you ll play a vital role in delivering an exceptional dining experience while working closely with senior management to hit company targets. About you: + At least 1 year of previous General Management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + A people-focused leader who can inspire and energize a team while fostering a fun, supportive work environment + Strong operational knowledge, including stock management, compliance, and cost control + Hands-on approach willing to step in and support the team when needed + Excellent communication skills, with the ability to engage both staff and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What s on Offer: + Free food on every shift + Paid breaks + Fair pay for all of our team members + Minimum 45-hour contract + Team events & 1 party a year (Summer) + 28 days holiday a year + day off on your birthday + 1 extra day for every two years working for HOP + Paid training and a structured career ladder for development + Friend Referral £250 + Wagestream + Competitive bonus plus salary top ups based on the complexity of the location + 50% discount when you come with family or friends + Gifts on special occasions + Well-being comms channel S ounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Hospitality, Restaurant Manager, Store Manager, Food & Beverage Manager, Assistant General Manager (AGM), Hospitality Area Manager, Hospitality Manager, Shift Leader, QSR Dining, Leisure, Casual Dining. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 09, 2025
Full time
Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most-authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? (ideally Quick Service or Casual Dinning) Ready to join something special. Ready to Lead, Grow, and Thrive? Let s do it! As a General Manager, you'll be at the heart of our fast-paced, high-energy restaurants, leading a team that thrives on good vibes, togetherness, and a free spirit. This isn t just another management role - it s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you re at your best, our team and our guests feel it too. If you re a people-first leader with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we d love to have you on board. Come be a part of something different where the only thing we put in a box is our food! The Role at a Glance: General Manager London (100% Onsite) £43,000 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £45,000) Plus Complete Benefits Package Including Free Food on Every Shift, Paid Breaks, Team Events, Paid Training, Structures Career Ladder for Development, Referral Bonus, Discounts, Gifts and More Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week) Our Purpose: To create moments of Joy in everything we do Values / Culture: Thoughtful, Togetherness, Free Spirit, Good Vibes Company: London & UK Based Vietnamese Restaurants Your Background / Skills: Hospitality, Quick-Service Restaurants (QSR), Casual Dining Sectors: Hospitality, Food and Drink, Restaurants and Customer Service Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London with fresh, flavourful food across three thriving restaurants soon to be five in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you ll ever find us putting in a box is our food! Where you ll shine: As the heartbeat of the restaurant, you'll be the captain steering daily operations to ensure top-notch service, delicious food, and happy customers. Leading by example, you'll inspire and energise your team, jumping in when needed to keep things running smoothly. With a keen eye on efficiency, you'll optimise workflows, manage stock, and keep costs in check without ever compromising on quality. Compliance is key, so you ll make sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and retaining a happy, motivated team, you ll play a vital role in delivering an exceptional dining experience while working closely with senior management to hit company targets. About you: + At least 1 year of previous General Management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + A people-focused leader who can inspire and energize a team while fostering a fun, supportive work environment + Strong operational knowledge, including stock management, compliance, and cost control + Hands-on approach willing to step in and support the team when needed + Excellent communication skills, with the ability to engage both staff and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What s on Offer: + Free food on every shift + Paid breaks + Fair pay for all of our team members + Minimum 45-hour contract + Team events & 1 party a year (Summer) + 28 days holiday a year + day off on your birthday + 1 extra day for every two years working for HOP + Paid training and a structured career ladder for development + Friend Referral £250 + Wagestream + Competitive bonus plus salary top ups based on the complexity of the location + 50% discount when you come with family or friends + Gifts on special occasions + Well-being comms channel S ounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Hospitality, Restaurant Manager, Store Manager, Food & Beverage Manager, Assistant General Manager (AGM), Hospitality Area Manager, Hospitality Manager, Shift Leader, QSR Dining, Leisure, Casual Dining. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Job Vacancy - Assistant Hospitality Operations Manager Location - Alexandria (Loch Lomond) Salary - 27644 - 29959 subject to experience Client seeks to appoint an experienced Assistant Hospitality Operations Manager (AHOM) to assist the management team. Please consider the location before applying as this is not a live in role and you will need your own transport to get to work. As well as serving breakfast, bar meals, restaurant lunches and dinners, they host weddings, conferences, and events. The ideal candidate will be an existing Assistant Manager or hold recent Assistant Manager experience with strong business and financial awareness who is used to managing teams within intimate hotel settings. This post requires the knowledge and ability to get involved in all aspects of operations and build on the strengths and reputation of the existing team. The normal hours for this full-time position are 35 per week, operating 5 days over 7 including evenings and weekends. Rate of pay will be in the range of 27644 - 29959 subject to experience, with an additional 5% supplement Assist the Manager to implement business development strategies and operational plans for catering to members, conferences and events and special occasions e.g. weddings to generate income for the University, whilst enhancing client experience and the University's reputation. Assist the Manager and the team to deliver an excellent catering service through great food and excellent customer service and offer a warm welcome to members, clients and visitors. Liaise with departmental colleagues, delegating work as appropriate to ensure all areas are adequately resourced. Carry out routine monitoring of catering areas to check all agreed service standards are consistently met. Monitor operational performance and efficiencies, implementing actions to ensure achieve budgeted targets and associated key performance indicators for designated areas of the business as agreed with the Manager. Advise on the uptake of promotional activity, recommending changes as required. Assist with the implementation and compliance of all food & drink legislation, university policies and procedures, in particular those relating to: health and safety, COSHH, manual handling & customer service and fire detection maintenance recording and testing. Assist with the development and operation of Kinetics, Sharepoint Bookings, Calendar entries and other job role relevant software. Assist with the management and delivery of all Hospitality and Bar Services in liaison with: management colleagues, chefs, co-ordinators, external contacts and departmental colleagues. Undertake the Annual Development Review (ADR) process and assist and mentor with the ADR process for all relevant Campus and operational team members. Assist with the recruitment, induction, training and development of all relevant operational catering staff. Act as first line contact for sickness absence, holidays and performance management issues for all relevant staff you will be responsible for. Assist with staff weekly and monthly payroll records and monitor spending levels, keep financial and administrative records of till income and banking records. Maintain stock levels and order new supplies as required for bar, wine and catering supplies. Contribute to the member offers to offer value for membership and plan for and actively promote services to enhance the reputation of Catering & Hospitality to members and their guests, visitors and the wider university community. Perform any other reasonable duties requested by and including deputising and representing the Management in their absence. Driving and a full driving licence will be an essential part of the position given the remote location and variable start/finish times for shifts, out of hours keyholder attendance responsibilities may be required for burglar and fire alarm activations and to assist transporting staff getting to and from work in the supplied staff vehicle. Overnight sleeping arrangement to cover resident's emergency cover in the managers absence on leave periods (shared with others). If you have the experience required and can get to Loch Lomond with your own transport then please submit your CV. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Sep 09, 2025
Full time
Job Vacancy - Assistant Hospitality Operations Manager Location - Alexandria (Loch Lomond) Salary - 27644 - 29959 subject to experience Client seeks to appoint an experienced Assistant Hospitality Operations Manager (AHOM) to assist the management team. Please consider the location before applying as this is not a live in role and you will need your own transport to get to work. As well as serving breakfast, bar meals, restaurant lunches and dinners, they host weddings, conferences, and events. The ideal candidate will be an existing Assistant Manager or hold recent Assistant Manager experience with strong business and financial awareness who is used to managing teams within intimate hotel settings. This post requires the knowledge and ability to get involved in all aspects of operations and build on the strengths and reputation of the existing team. The normal hours for this full-time position are 35 per week, operating 5 days over 7 including evenings and weekends. Rate of pay will be in the range of 27644 - 29959 subject to experience, with an additional 5% supplement Assist the Manager to implement business development strategies and operational plans for catering to members, conferences and events and special occasions e.g. weddings to generate income for the University, whilst enhancing client experience and the University's reputation. Assist the Manager and the team to deliver an excellent catering service through great food and excellent customer service and offer a warm welcome to members, clients and visitors. Liaise with departmental colleagues, delegating work as appropriate to ensure all areas are adequately resourced. Carry out routine monitoring of catering areas to check all agreed service standards are consistently met. Monitor operational performance and efficiencies, implementing actions to ensure achieve budgeted targets and associated key performance indicators for designated areas of the business as agreed with the Manager. Advise on the uptake of promotional activity, recommending changes as required. Assist with the implementation and compliance of all food & drink legislation, university policies and procedures, in particular those relating to: health and safety, COSHH, manual handling & customer service and fire detection maintenance recording and testing. Assist with the development and operation of Kinetics, Sharepoint Bookings, Calendar entries and other job role relevant software. Assist with the management and delivery of all Hospitality and Bar Services in liaison with: management colleagues, chefs, co-ordinators, external contacts and departmental colleagues. Undertake the Annual Development Review (ADR) process and assist and mentor with the ADR process for all relevant Campus and operational team members. Assist with the recruitment, induction, training and development of all relevant operational catering staff. Act as first line contact for sickness absence, holidays and performance management issues for all relevant staff you will be responsible for. Assist with staff weekly and monthly payroll records and monitor spending levels, keep financial and administrative records of till income and banking records. Maintain stock levels and order new supplies as required for bar, wine and catering supplies. Contribute to the member offers to offer value for membership and plan for and actively promote services to enhance the reputation of Catering & Hospitality to members and their guests, visitors and the wider university community. Perform any other reasonable duties requested by and including deputising and representing the Management in their absence. Driving and a full driving licence will be an essential part of the position given the remote location and variable start/finish times for shifts, out of hours keyholder attendance responsibilities may be required for burglar and fire alarm activations and to assist transporting staff getting to and from work in the supplied staff vehicle. Overnight sleeping arrangement to cover resident's emergency cover in the managers absence on leave periods (shared with others). If you have the experience required and can get to Loch Lomond with your own transport then please submit your CV. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
