12 jobs found

Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Senior Tax Manager - Belfast - Top 4 Firm Your new company Hays are thrilled to be partnering with this top tier firm. Our client's client's growing Belfast Tax team is seeking experienced candidates in corporate tax to join as a Corporate Tax Senior Manager. Our clients Corporate Tax team specialises in advising local and international businesses on managing their tax affairs in the UK and abroad. Your new role Hays are looking to recruit a Senior Manager based in our clients Belfast office with significant and varied experience of advising both locally and internationally owned businesses, including private equity portfolio companies on a broad range of complex matters. This is a key role in a growing team, working closely with experienced Partners and Directors and having responsibility to develop new client relationships, identifying, and pursuing new opportunities from within our market. You will be responsible for a diverse portfolio of client engagements, including both locally and internationally owned businesses, private equity portfolio companies and family offices and business owners. As a Senior Manager with a corporate tax focus, you will be encouraged to work on a variety of clients and lead projects across several areas, introducing the relevant specialists as appropriate. You will develop market leading relationships with both our interesting clients (including many well-known household names) and internal stakeholders, collaborating across the firm when developing client relationships or delivering complex projects. As a Senior Manager, you will maintain an expert level of relevant tax knowledge, remain up to date with technical developments including changes in tax law and legislation, such that you can advise clients and internal stakeholders on the latest tax technical issues, including delivering sessions at client / knowledge events. Your role includes supervising, coaching, and providing regular feedback to Managers, Senior Associates and Associates within the team while also keeping more senior stakeholders updated on progress. What you'll need to succeed The successful candidate will possess initiative, drive, and the proven ability to work with and help lead a growing team, with the personal skills to maintain deep, trusted long-term relationships with our clients and contacts in the market. The successful candidate will have the following skills and experience: Relevant and up-to-date UK tax knowledge - varied experience of more complex tax issues facing both locally and internationally owned businesses and private equity portfolio companies. Strong project management skills - ability to manage several demanding client projects while remaining resilient and planning workload for self and others. Excellent communication skills - the candidate will be expected to be the point of contact on complex client engagements in their portfolio while supporting a range of stakeholders including client contacts and PwC staff. Excellent written communication - providing thorough and robust review of all written deliverables, including reports, technical memos and other concise advice for clients. Coaching and delegation - the successful candidate will help other Senior Managers and Managers in the team coach, develop and delegate to a team of associates and senior associates, helping them grow their tax technical expertise alongside their client management skills. Efficient use of technology - in managing client and contact relationships, pursuing opportunities, and overseeing the delivery of analysis and written deliverables. Evidence of contributing to business development activity and winning new client work ACA and/or CTA qualified with at least 4 years post-qualification experience. What you'll get in return Exposure to a varied and interesting client base A collaborative and supportive leadership team and peer group Local clients What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

About the Role: An established Hitchin manufacturing firm is seeking an accomplished HR Advisor. This standalone role offers the opportunity to provide comprehensive HR support and ensure legal compliance and best practices across all people-related matters. The workforce comprises approximately 50-60 employees, with a mix of 25% commercial and 75% manual workers. Key Responsibilities: Ensure fair, transparent, and legally compliant HR practices Support the business in mitigating employment risks by ensuring adherence to current legislation and best practices Maintain and update HR policies, procedures, and employee handbooks Provide professional HR advice and guidance to managers on staff development, performance management, salary reviews, employee relations, and change management initiatives Manage the end-to-end recruitment process, ensuring equality, fairness, and compliance with employment law Oversee absence management processes, including return-to-work interviews and occupational health referrals Promote and maintain HR practices that align with the company culture and values Coordinate and administer Health and Safety activities in collaboration with the senior management team and board Provide HR-related data to Finance for the payroll process for hourly-paid staff Undertake additional HR tasks and projects as requested. Carry out all related HR Admin Maintaining valid business liciences, H&S certificates and insurance docs Helping with external auditors requesting evidence of documentation As our ideal HR Advisor for this role, you will essentially bring: A CIPD Postgraduate Qualification (Level 3 or above) or be well qualified by experience Minimum of 2 years' proven generalist HR experience, including post-qualification advisory responsibility Strong experience supporting senior management with HR guidance Proven working knowledge of current employment law Knowledge of on site H&S requirements and documentation Excellent communication skills both written and verbal Strong project management skills Good IT proficiency with a sound understanding of email, Word, Excel, and databases Excellent interpersonal skills with the ability to discuss complex HR issues at both management and staff levels Be comfortable working independently as a standalone HR professional Additional attributes would be desirable: Previous HR experience within a manufacturing or industrial environment Familiarity with factory Health & Safety procedures Experience with Moorepay or similar HRM/ Payroll system IOSH qualification Some additional points to note: Willingness to travel occasionally for business if required This position is coming available August 2025 Benefits: 23 days annual leave per annum, plus Bank Holidays Annual shutdown during the Christmas period with any working days not covered by Statutory Bank Holiday paid for Auto Enrolment Pension Scheme Life Assurance Benefit scheme Free parking at your Hitchin site Please Note: This is a well-rounded and autonomous HR role, best suited to someone who enjoys hands-on work and values stability over upward progression. How to Apply: If you are an accomplished HR Advisor, ideally with experience in an industrial setting and familiar with factory Health & Safety, Tate would love to hear from you. Please submit your CV demonstrating your suitability for the role. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Pricing Analyst - International Law Firm near St Paul's Hybrid Working Strategic Finance Role Your new company I have partnered with an international law firm based near St Paul's Cathedral who are looking to bring on a pricing analyst to join their team. This role will be reporting to the pricing manager and working closely with the revenue and credit control teams. The role will assist with analysis of client rates, fee structures and discounts and preparing advice for partners on how to improve profitability through altering them. Your new role Support Pricing Manager with pricing and fee arrangement queries, including RFPs and presentations Model proposed fee arrangements and prepare budgets Create and review pricing reports Apply and implement Rate Sets within 3E system Provide support for the Evaluate pricing tool and liaise with Financial Systems team Deliver training on the Evaluate pricing tool across the Firm Maintain work types and their relationship to phase templates Assist with annual rate setting and matter/exception rate reviews Coach partners and fee earners on using Evaluate and developing matters budgets Manage phase templates and work types with Heads of Groups, including amendments Collaborate with Reporting, Analysis, and Revenue teams on client rates and fee structures Advise Partners on improving profitability through pricing adjustments What you'll need to succeed Experience in a pricing or finance team within a law firm is ESSENTIAL Experience with Elite or Aderant is advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Legal Recruitment Specialist - 12 month FTC Birmingham city centre (Hybrid) 35,000 - 40,000 p/a Bell Cornwall Recruitment are delighted to be hiring a Legal Recruitment Specialist for a well-established law firm in Birmingham city centre. They are looking for a proactive and versatile individual to join their fast-paced in-house Talent Acquisition team. Legal Recruitment Specialist responsibilities include (but are not limited to): Manage end-to-end recruitment for legal and business roles Build strong relationships with hiring managers and external agencies Source candidates, conduct interviews and ensure a fantastic candidate experience Track recruitment progress and provide market insights Buy into the company brand, aligning through your own social channels The ideal candidate will have: 5+ years in recruitment, ideally with spells both in-house and in agency Successful track record recruiting roles from junior to senior level in a legal environment Proven experience in direct sourcing and managing full recruitment life-cycle Experience using ATS tools and recruitment software A bubbly character, with a can-do attitude - ideally immediately available as this is a contract role. If you have previous experience within legal recruitment, get in touch now! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Facilities and Office Manager BCR/AK/31806 (phone number removed) Birmingham, City Centre with other sites no more than 10 miles away Bell Cornwall Recruitment's client is a regional law firm with a large head office in the city and two smaller offices and an archive within 10 miles of the city. This Facilities and Office Manager role will cover all sites, with the head office being the focus and where office management responsibilities will also be a factor. The Role: Develop, implement, and maintain health and safety policies and procedures in compliance with local regulations and industry standards, conducting regular safety inspections, risk assessments and address any identified issues promptly. Oversee maintenance, repairs, and upgrades establishing and maintaining effective commercial relationships with contractors and service providers. Enhance client and guest experience, creating a welcoming environment and collaborating internally to coordinate client visits and events. Develop and manage the facilities budget, including operating expenses and capital projects to ensure efficient use of resources. Supervise and lead a team of facilities staff, fostering a culture of teamwork, accountability and continuous improvement whilst taking a lead of training and inductions for new staff. Adhere to full regulatory requirements, not just across facilities but also regarding the storage of data and collection of documents. Management of the Front of House function. The ideal Facilities and Office Manager Proven experience within an inhouse, multi-site facilities management role that includes health and safety responsibilities. Strong knowledge of local safety regulations and building codes. Evidence of budget and resource management. Experience co-ordinating an office move. Evidence of event management from a facilities capacity. Experience managing a team is essential. MUST hold a clean driving license and be happy travelling to multiple sites Mon-Fri. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Debt Recovery Manager Key Responsibilities: - Ensure that the team provides courteous and professional customer service while negotiating repayment terms with customers - Address escalated customer issues and resolve complaints in a timely manner, maintaining a high standard of customer satisfaction - Liaise with internal and external stakeholders, including legal and compliance teams, to address complex cases and escalate issues when necessary. - Constant review of the recovery process to ensure it adheres to all regulatory requirements adhering to the requirements of the insurer and management. - Adhere to all relevant policies, local processes, regulatory and business service level agreements - Conduct regular performance reviews, provide coaching, and support ongoing development to enhance the team s skills and productivity. - Establish, implement and manage sustainable repayment arrangements tailored to the needs of both the Business and Debtor ensuring late payments are chased and enforcement action taken. - Accurately manage and calculate settlement figures for all debtors, supporting all areas of the business in relation to RG Claims Recoveries. - Accurately manage & calculate financial payment requisitions as part of the recoveries process and ensure that payments are made to the Landlord efficiently with relevant tracking & recording in place. - Work closely with outsourced providers to maximise the success of recovery through strategy planning and efficient query handling. - Prepare regular reports on recovery rates, team performance, and other key metrics for management review - Foster a positive work environment, promoting teamwork and cooperation within the team and across departments. - Stay updated on changes in industry regulations and ensure that the team adheres to all applicable laws, policies, and guidelines. - Conduct audits of recovery activities to ensure compliance and address any deviations from company policies. Conduct Rules and Fitness & Propriety All PIB employees are expected to conduct themselves with integrity and professionalism, placing the customer at the centre of all we do and is central to our culture. You must adhere at all times to the FCA s Conduct Rules set out below. Individual Conduct Rules: You must act with integrity. You must act with due skill, care and diligence. You must be open and cooperative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. You must act to deliver good outcomes for retail consumers. Compliance with the FCA Conduct Rules is required at all times and will be evidenced through annual performance reviews. Fitness & Propriety You will be assessed on a regular basis in line with PIB s requirements to ensure that you: Maintain your fitness at an appropriate level to undertake the function you perform in a sound and prudent manner at all times-this relates to your experience, knowledge, skills and professional qualifications(where appropriate) and associated CPD. Maintain your propriety at all times-this relates to good repute, honesty, integrity and financial soundness. This includes advising the firm of any changes in circumstances and conflicts of interest that could materially affect your fitness or propriety. Have undertaken or are undertaking all relevant training. Compliance of Fitness & Propriety will be evidenced through PIB s annual checks on Fitness & Propriety (e.g. financial soundness), through annual performance reviews and through completion of your Fitness & Propriety Declaration. Person specification Qualifications - GCSE C or above or equivalent - English and Maths - Degree in Business, Finance, or a related field Experience - Proven experience in a debt recovery, collections, or a similar role, with at least 2 years in a leadership position. - Experience of working effectively under pressure and meet targets in a fast-paced environment. - Understanding of HomeLet as a business and its aims and objectives - Understands and has experience of working with customers identified as vulnerable Knowledge - Strong knowledge of recovery strategies, legal regulations, and industry best practices. Skills - Collaborative Working- Encourages Co-Operative Working - Communicating Clearly- Promotes Two-Way Communication - Leading & Developing- Enables the Performance of Others - Thinking Customer- Strives to Deliver Excellence - Commercial Mind-set- Identifies opportunities to reduce costs - Analysing & Initiating- Applies Analytical Rigour - Adapting & Responding- Adapts to Change - Taking Ownership- Seeks New Opportunities Creating & Innovating- Encourages Innovation - Planning & Prioritising-Plans and Monitors Deliverables Attitude - Demonstrates strong leadership by guiding, supporting, and inspiring the team to achieve their goals. - Shows empathy, understanding the challenges they may face and demonstrating patience during difficult conversations - Committed to maintaining a positive customer experience while balancing the need for effective debt recovery. - Handles challenging situations calmly and remains composed under pressure, especially when dealing with sensitive financial matters. - Pays careful attention to detail at all times. 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Compliance Officer - Chester £doe plus excellent benefits inc. 5 weeks holiday (increasing with long service), enhanced pension, healthcare scheme, death in service (4 x annual salary), pension and more . A highly reputable law firm with offices in Chester and Shrewsbury and more than 20 recommendations from the two main independent legal directories, Legal 500 and Chambers & Partners, is looking to recruit an experienced Compliance Officer to join it well established Risk and Compliance Team. Working closely with the Compliance Manager/MLRO/COFA to investigate and deal with daily AML and compliance queries from the business including, but not limited to source of funds checks, policy and GDPR queries. Key Duties Working closely with the Compliance Manager/MLRO to record and report on money laundering activities where appropriate. Working closely with the Compliance Manager/COLP/Complaints Officer to deal with complaints, including investigating the details of the complaint and completing a root cause analysis to identify areas for improvement across the Firm where appropriate. Ensuring that all complaints, data breaches and undertakings are accurately recorded on our internal reporting system. Liaising with our PI Insurer/broker dealing with PII claims and notifications. Managing and conducting compliance file reviews on selected matters across all fee earning teams. Coordinating and assisting with the annual returns for the Firm s various quality and compliance accreditations including Lexcel, CQS and WIQs. Working with other members of the team dealing with daily compliance operations including file opening to ensure delivery of a consistent business support function firmwide. Liaising with the SRA and Law Society to ensure all regulatory records are maintained accurately. Attend Practice area team meetings to brief them on key focus area and changes in Governance. Prepare training materials and deliver updates and training to new starters and existing team members as necessary. You will complete files reviews as part of our Quality Assurance plan and work with the Compliance Manager to communicate back to the individuals, line managers and Management as needed. Deputising for the Compliance Manager in their absence and as required. Essential Skills and Experience Excellent AML and regulatory compliance knowledge is essential as is previous experience of working in a busy compliance department (ideally within a law firm but those with a strong finance industry background will also be considered). Make time to stay up to date with changes in relevant Risk, Compliance & Governance considerations and work with the Compliance Manager to review Policies and Procedures to ensure the Firm remains compliant. You will be a confident person with excellent communication skills and the ability to work well as a member of a team but also independently where required with minimal supervision. Organisational skills are essential for this role as are Microsoft Word and Excel skills. You will have the ability to manage and prioritise your work; with high levels of accuracy and attention to detail and the ability to act promptly on instructions received. An ability to communicate and build/maintain relationships with team members, fee earners and external stakeholders is essential and to visit other offices to support the wider team. To apply for this role please contact Sarah Dyehouse at Anderson Scott Solutions