ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at The Loan Trade Closing Team is responsible for external client service relating to new issue/par/distressed bank loan trades. Loan structures include large U.S. and European syndications, leveraged middle-market, and special opportunity situations. The candidate will require the skills to work with other parties within the industry, including, attorneys, trade counterparties, administrative agents and others regarding trade confirmations, allocations, KYC documentation, settlements, metrics, and industry initiatives. YOUR FUTURE RESPONSIBILITIES Demonstrate detailed knowledge of the bank loan market in order to communicate with business and trading counterparties. Take a lead role in the trade settlement process of loan syndications, secondary loan trades, CLO's, restructures, privates, and trade claims including funding and documentation matters. Maintain a strong knowledge of all relevant portfolios and deal related documentation to ensure controls are in place and that guidelines are adhered to. Act as primary point of contact for certain clients, possibly in an Account Manager role. Liaise with Administrative Agents with regard to KYC documentation, including administrative details, tax and fund formation documents. Act as mentor and resource for junior members of the team with ability to work toward building and management of team of closers. Interact with internal and external counterparts such as Portfolio Management, Attorneys, Compliance, Finance, Technology, Custodians, Fund Administrators, Agent Banks, and Trading Counterparts/Brokers. Investigate and resolve closing and transactional issues and communicate all issues in a timely manner. Participate in the review of daily/weekly reports and metrics provided to clients to highlight status of trades and risks. Work in a dynamic team environment and participate in strategic initiatives. Demonstrate ability to prioritize, complete, and delegate tasks while providing high attention to detail. YOUR PROFILE Bachelor's degree in finance, accounting, business or economics or commensurate work experience Ability to independently research and resolve complex problems Ability to work closely with internal groups and external clients; strong communication skills Demonstrated analytic skills, and a strong, proactive interest in learning and mastering new concepts Strong Microsoft Excel skills and experience, knowledge or familiarity with Bloomberg performance systems, and other loan research and analysis tools is an advantage. Experience working with syndicated loans, preferably settlement of trades on par, distressed, LSTA and LMA documents, as well as trade claims. Knowledge of the Clearpar platform is an advantage. WHAT WE OFFER We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole sevles to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )
Sep 06, 2025
Full time
ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at The Loan Trade Closing Team is responsible for external client service relating to new issue/par/distressed bank loan trades. Loan structures include large U.S. and European syndications, leveraged middle-market, and special opportunity situations. The candidate will require the skills to work with other parties within the industry, including, attorneys, trade counterparties, administrative agents and others regarding trade confirmations, allocations, KYC documentation, settlements, metrics, and industry initiatives. YOUR FUTURE RESPONSIBILITIES Demonstrate detailed knowledge of the bank loan market in order to communicate with business and trading counterparties. Take a lead role in the trade settlement process of loan syndications, secondary loan trades, CLO's, restructures, privates, and trade claims including funding and documentation matters. Maintain a strong knowledge of all relevant portfolios and deal related documentation to ensure controls are in place and that guidelines are adhered to. Act as primary point of contact for certain clients, possibly in an Account Manager role. Liaise with Administrative Agents with regard to KYC documentation, including administrative details, tax and fund formation documents. Act as mentor and resource for junior members of the team with ability to work toward building and management of team of closers. Interact with internal and external counterparts such as Portfolio Management, Attorneys, Compliance, Finance, Technology, Custodians, Fund Administrators, Agent Banks, and Trading Counterparts/Brokers. Investigate and resolve closing and transactional issues and communicate all issues in a timely manner. Participate in the review of daily/weekly reports and metrics provided to clients to highlight status of trades and risks. Work in a dynamic team environment and participate in strategic initiatives. Demonstrate ability to prioritize, complete, and delegate tasks while providing high attention to detail. YOUR PROFILE Bachelor's degree in finance, accounting, business or economics or commensurate work experience Ability to independently research and resolve complex problems Ability to work closely with internal groups and external clients; strong communication skills Demonstrated analytic skills, and a strong, proactive interest in learning and mastering new concepts Strong Microsoft Excel skills and experience, knowledge or familiarity with Bloomberg performance systems, and other loan research and analysis tools is an advantage. Experience working with syndicated loans, preferably settlement of trades on par, distressed, LSTA and LMA documents, as well as trade claims. Knowledge of the Clearpar platform is an advantage. WHAT WE OFFER We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole sevles to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )
The Minster Centre is recruiting for a Registry Manager to oversee all aspects of training and course administration from first enquiry to graduation. The ideal candidate must have a high level of organisation; they need to be an adaptable and flexible person who enjoys working on a range of different tasks; they should have excellent teamworking skills and can work independently; and leading a small team, they need to be a confident manager in an education administration environment who thrives in a busy workplace. Salary: £36,000 Hours: 35 hours per week (hybrid working available) Contract: Fixed term until 31st July 2026 (potential for permanent) Annual leave: 33 days (including bank holidays) Responsible for: Course Administrator Reports to: Management Committee Lead (registry & student services) Background The Minster Centre is a registered charity and company and specialist integrative counselling and psychotherapy training provider based in Queens Park, London. We are a leading training provider in the sector and currently have around 400 students attending training courses ranging from open access introductory courses to post-graduate degrees. Thousands of therapists have trained at the Minster Centre since our inception in 1978 and we have an extensive community. Our courses are accredited by the UKCP (UK Council for Psychotherapy), the BACP (British Association of Counselling and Psychotherapy), and some are validated by Middlesex University. We are also registered with the Office for Students. The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training. Job summary The Registry Manager supports all aspects of training and course administration from first enquiry to graduation. This includes introductory courses, professional counselling and psychotherapy qualifications, and MA programmes validated by Middlesex University. Reporting to the responsible Management Committee Lead, the Registry Manager ensures that we deliver efficient and effective services to support admissions, enrolment, university registration, assessment, progression, HESA data returns, awards, and graduation of our students. The Registry Manager has line management responsibility for the course administrator, leads on course scheduling, managing student data, organising the Bursaries and Hardship Fund (the Minster Centre Fund), supports key committees, monitors academic progress, and ensures accurate information is presented at Assessment Boards. They will balance day-to-day student matters with supporting the team and working to improve administrative systems. This is a varied role which is critical for the delivery of The Minster Centre's strategic objectives and charitable aims. The successful candidate will be educated to degree level, or equivalent, and will have significant relevant experience of administration, ideally within the Higher Education or professional training sectors. A self-motivated person with proven management, communication and interpersonal skills. They will be adaptable, able to work as part of a team, and prioritise a challenging workload. This role would suit someone who wants to work in the not-for-profit sector and who is looking for a challenging but rewarding place to learn, develop, and grow, within a Higher Education, counselling and psychotherapy training environment. Main areas of responsibility The Registry Manager will be responsible for: Training and course administration Organise course scheduling, communicating with various staff during the process, ensuring rooms can be booked and staff contracts are created. Oversee and support the Live Assessment scheduling and marking procedures. Oversee and support the process for creating student teaching groups. Set and disseminate key dates in the academic calendar including term dates annually. Be able to identify, contribute to, and action improvements to systems, processes and policies. Provide administrative support, including minute taking and any additional administration as required. Maintain a Registry Admin Handbook, with regular review and improvement of systems recorded. Student support and progression Ensure that students are enrolled on courses and set up on systems accurately. Manage the re-enrolment process between academic years. Oversee the recording of student progression. Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information. Reporting Co-ordinate and support the accurate information recording and preparation for Assessment Boards and liaise with the External Examiner. Oversee and support the various HESA data returns as the liaison Senior Contact and ensure all data is accurate and meets various submission deadlines. Provide accurate statistical information to the Management Committee for inclusion in annual reports. Staff management and stakeholder liaison Manage the Course Administrator. Work with Admissions, Quality, IT, Finance, Training, and Reception Teams throughout the academic year. Attend regular staff meetings and work with other key staff to market courses. Conduct annual appraisals. Be a key communication link across the staff and student community. Work with other key staff to ensure that information is provided accurately to students, staff, and the public via handbooks, Moodle, and the Minster Centre website. Liaise with Middlesex University at key points in the year. This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with the Interim Management Committee. The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those relating to Equal Opportunities, Health and Safety and the General Data Protection Regulations, and clinical governance including research governance and Codes of Practice/Ethics. How to apply Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 10am on Monday 1st September 2025 to Afua Pierre, HR & Governance Manager . Interviews will be held online w/c 8th September 2025 For further information contact Rory Page We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBT+ community, care leavers, disabled people and people from other minorities. To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
Sep 06, 2025
Seasonal
The Minster Centre is recruiting for a Registry Manager to oversee all aspects of training and course administration from first enquiry to graduation. The ideal candidate must have a high level of organisation; they need to be an adaptable and flexible person who enjoys working on a range of different tasks; they should have excellent teamworking skills and can work independently; and leading a small team, they need to be a confident manager in an education administration environment who thrives in a busy workplace. Salary: £36,000 Hours: 35 hours per week (hybrid working available) Contract: Fixed term until 31st July 2026 (potential for permanent) Annual leave: 33 days (including bank holidays) Responsible for: Course Administrator Reports to: Management Committee Lead (registry & student services) Background The Minster Centre is a registered charity and company and specialist integrative counselling and psychotherapy training provider based in Queens Park, London. We are a leading training provider in the sector and currently have around 400 students attending training courses ranging from open access introductory courses to post-graduate degrees. Thousands of therapists have trained at the Minster Centre since our inception in 1978 and we have an extensive community. Our courses are accredited by the UKCP (UK Council for Psychotherapy), the BACP (British Association of Counselling and Psychotherapy), and some are validated by Middlesex University. We are also registered with the Office for Students. The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training. Job summary The Registry Manager supports all aspects of training and course administration from first enquiry to graduation. This includes introductory courses, professional counselling and psychotherapy qualifications, and MA programmes validated by Middlesex University. Reporting to the responsible Management Committee Lead, the Registry Manager ensures that we deliver efficient and effective services to support admissions, enrolment, university registration, assessment, progression, HESA data returns, awards, and graduation of our students. The Registry Manager has line management responsibility for the course administrator, leads on course scheduling, managing student data, organising the Bursaries and Hardship Fund (the Minster Centre Fund), supports key committees, monitors academic progress, and ensures accurate information is presented at Assessment Boards. They will balance day-to-day student matters with supporting the team and working to improve administrative systems. This is a varied role which is critical for the delivery of The Minster Centre's strategic objectives and charitable aims. The successful candidate will be educated to degree level, or equivalent, and will have significant relevant experience of administration, ideally within the Higher Education or professional training sectors. A self-motivated person with proven management, communication and interpersonal skills. They will be adaptable, able to work as part of a team, and prioritise a challenging workload. This role would suit someone who wants to work in the not-for-profit sector and who is looking for a challenging but rewarding place to learn, develop, and grow, within a Higher Education, counselling and psychotherapy training environment. Main areas of responsibility The Registry Manager will be responsible for: Training and course administration Organise course scheduling, communicating with various staff during the process, ensuring rooms can be booked and staff contracts are created. Oversee and support the Live Assessment scheduling and marking procedures. Oversee and support the process for creating student teaching groups. Set and disseminate key dates in the academic calendar including term dates annually. Be able to identify, contribute to, and action improvements to systems, processes and policies. Provide administrative support, including minute taking and any additional administration as required. Maintain a Registry Admin Handbook, with regular review and improvement of systems recorded. Student support and progression Ensure that students are enrolled on courses and set up on systems accurately. Manage the re-enrolment process between academic years. Oversee the recording of student progression. Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information. Reporting Co-ordinate and support the accurate information recording and preparation for Assessment Boards and liaise with the External Examiner. Oversee and support the various HESA data returns as the liaison Senior Contact and ensure all data is accurate and meets various submission deadlines. Provide accurate statistical information to the Management Committee for inclusion in annual reports. Staff management and stakeholder liaison Manage the Course Administrator. Work with Admissions, Quality, IT, Finance, Training, and Reception Teams throughout the academic year. Attend regular staff meetings and work with other key staff to market courses. Conduct annual appraisals. Be a key communication link across the staff and student community. Work with other key staff to ensure that information is provided accurately to students, staff, and the public via handbooks, Moodle, and the Minster Centre website. Liaise with Middlesex University at key points in the year. This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with the Interim Management Committee. The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those relating to Equal Opportunities, Health and Safety and the General Data Protection Regulations, and clinical governance including research governance and Codes of Practice/Ethics. How to apply Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 10am on Monday 1st September 2025 to Afua Pierre, HR & Governance Manager . Interviews will be held online w/c 8th September 2025 For further information contact Rory Page We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBT+ community, care leavers, disabled people and people from other minorities. To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
Are you an experienced sales professional from the garment industry looking for a new challenge? Do you want to grow your own portfolio with uncapped commission? This is a superb opportunity to join a 3rd generation, family-run business that s been supplying high-quality uniforms and workwear for over 70 years. They re a small, close-knit team with a big reputation - trusted by well-known Global brands and customers alike. We ve partnered exclusively with them on a retained basis in their search for a self-sufficient Business Development Manager. The ideal person will grow new business from cold leads, build lasting relationships and keep customers coming back. You ll be out on the road most of the time, trusted to manage your own customer portfolio, with the support of a team who really value what you bring to the table. What You ll Get £45k basic salary Uncapped Monthly commission Work from home Company car Company phone & credit card Pension scheme Opportunities for progression About You You re an experienced B2B and B2C sales professional with a proven track record Based in Central UK (Ideally Midlands area) to cover a UK-wide role You re a natural relationship builder with a people first mindset listening first, selling second Happy working autonomously, managing your own time and pipeline Strong knowledge of textiles, uniforms, or workwear (or related sectors is advantageous) You re data driven, proactive, commercially aware and love smashing targets Proficient in Microsoft, Excel and PowerPoint Full, clean, UK driving licence essential About the Role Drive new business opportunities across healthcare & education markets Build and nurture strong, long-term customer partnerships Consistently meet and exceed new business sales targets Generate multiple leads, managing the pipeline and turning them into sales Research, prospect and convert leads into long-standing accounts Provide monthly sales forecasts and identify areas for improvement Quarterly visits to the South-West HQ to stay connected with the team About the Company Family-run for nearly eight decades Strong reputation built on quality, trust and long-term partnerships A close-knit, people-first, one team culture If this is the step up you've been waiting for, get in touch with us or apply now!
Sep 03, 2025
Full time
Are you an experienced sales professional from the garment industry looking for a new challenge? Do you want to grow your own portfolio with uncapped commission? This is a superb opportunity to join a 3rd generation, family-run business that s been supplying high-quality uniforms and workwear for over 70 years. They re a small, close-knit team with a big reputation - trusted by well-known Global brands and customers alike. We ve partnered exclusively with them on a retained basis in their search for a self-sufficient Business Development Manager. The ideal person will grow new business from cold leads, build lasting relationships and keep customers coming back. You ll be out on the road most of the time, trusted to manage your own customer portfolio, with the support of a team who really value what you bring to the table. What You ll Get £45k basic salary Uncapped Monthly commission Work from home Company car Company phone & credit card Pension scheme Opportunities for progression About You You re an experienced B2B and B2C sales professional with a proven track record Based in Central UK (Ideally Midlands area) to cover a UK-wide role You re a natural relationship builder with a people first mindset listening first, selling second Happy working autonomously, managing your own time and pipeline Strong knowledge of textiles, uniforms, or workwear (or related sectors is advantageous) You re data driven, proactive, commercially aware and love smashing targets Proficient in Microsoft, Excel and PowerPoint Full, clean, UK driving licence essential About the Role Drive new business opportunities across healthcare & education markets Build and nurture strong, long-term customer partnerships Consistently meet and exceed new business sales targets Generate multiple leads, managing the pipeline and turning them into sales Research, prospect and convert leads into long-standing accounts Provide monthly sales forecasts and identify areas for improvement Quarterly visits to the South-West HQ to stay connected with the team About the Company Family-run for nearly eight decades Strong reputation built on quality, trust and long-term partnerships A close-knit, people-first, one team culture If this is the step up you've been waiting for, get in touch with us or apply now!
The role of the Direct Marketing Executive is a varied one. Working with different teams and suppliers, you will be supporting and delivering direct marketing campaigns across a range of media channels. The acquisition programme is an evolving one and there is change and growth happening in a lot of interesting areas at a fast pace. As well as running day-to-day activities, the post holder will be responsible for supporting the wider acquisition team by ensuring data and supporter engagement processes are running smoothly across campaigns. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda. Fundraising experience is not essential for the role, but we are looking for someone with the desire and self-motivation to learn and develop, and the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be collaborative and enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away. Main duties and responsibilities of the role: Fundraising and Marketing Campaigns Support with planning and delivery of a wide range of supporter engagement and fundraising activities including digital marketing and face-to-face fundraising. Support with the creation of content and copywriting for digital adverts. Social media monitoring of direct marketing activity, responding in line with brand messaging. Work with others in the team to conduct mystery shopping, shadowing and call listening to measure fundraising quality and ensure compliance. Liaise with designers, printers, mailing houses, agencies, and fulfilment houses. Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive. Assist in the production and delivery of motivating fundraiser training that ensures quality, compliant fundraising. Support in recommendations for change and refinement across the direct marketing programme. Finance & Reporting Daily campaign tracking and reporting. Administer the recording, reconciliation, and processing of invoices. Team and Programme Support Tracking and evaluating competitor and industry trends, collaborating with the other Direct Marketing Executive to provide recommendations to the wider team for potential improvements and testing opportunities. Keep up to date on the latest developments within the sector relating to best practice in fundraising. Proof-read direct marketing materials and collateral. Regularly attend, support, and contribute to meetings and events. Ensure compliance and adherence to the most recent regulations and codes of practice. What we are looking for: Experience of using Microsoft packages; particularly Excel, Word and PowerPoint. Proof reading. Administrative experience. Good organisational skills and the ability to prioritise workload. Willingness to collaborate and work closely with other departments and external suppliers. Excellent attention to detail. Excellent written and verbal communication skills and the confidence to communicate with people of all levels. Strong team player and self-motivator. Strong focus on results and continuous improvement. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
Sep 02, 2025
Full time
The role of the Direct Marketing Executive is a varied one. Working with different teams and suppliers, you will be supporting and delivering direct marketing campaigns across a range of media channels. The acquisition programme is an evolving one and there is change and growth happening in a lot of interesting areas at a fast pace. As well as running day-to-day activities, the post holder will be responsible for supporting the wider acquisition team by ensuring data and supporter engagement processes are running smoothly across campaigns. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda. Fundraising experience is not essential for the role, but we are looking for someone with the desire and self-motivation to learn and develop, and the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be collaborative and enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away. Main duties and responsibilities of the role: Fundraising and Marketing Campaigns Support with planning and delivery of a wide range of supporter engagement and fundraising activities including digital marketing and face-to-face fundraising. Support with the creation of content and copywriting for digital adverts. Social media monitoring of direct marketing activity, responding in line with brand messaging. Work with others in the team to conduct mystery shopping, shadowing and call listening to measure fundraising quality and ensure compliance. Liaise with designers, printers, mailing houses, agencies, and fulfilment houses. Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive. Assist in the production and delivery of motivating fundraiser training that ensures quality, compliant fundraising. Support in recommendations for change and refinement across the direct marketing programme. Finance & Reporting Daily campaign tracking and reporting. Administer the recording, reconciliation, and processing of invoices. Team and Programme Support Tracking and evaluating competitor and industry trends, collaborating with the other Direct Marketing Executive to provide recommendations to the wider team for potential improvements and testing opportunities. Keep up to date on the latest developments within the sector relating to best practice in fundraising. Proof-read direct marketing materials and collateral. Regularly attend, support, and contribute to meetings and events. Ensure compliance and adherence to the most recent regulations and codes of practice. What we are looking for: Experience of using Microsoft packages; particularly Excel, Word and PowerPoint. Proof reading. Administrative experience. Good organisational skills and the ability to prioritise workload. Willingness to collaborate and work closely with other departments and external suppliers. Excellent attention to detail. Excellent written and verbal communication skills and the confidence to communicate with people of all levels. Strong team player and self-motivator. Strong focus on results and continuous improvement. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
Job Title: e-Learning Designer Pay Rate: 450/day (via umbrella) Location: London / Remote Contract Length: Until 31.12.2025 IR35: Inside IR35 About the Role We're looking for an experienced e-Learning Designer to join our Change Management & Leveraged Services team. You will design engaging, innovative learning modules as part of a training and accreditation programme, ensuring a standardised learning approach across the business. Working closely with PMs and SMEs, you'll transform complex subject matter into creative, interactive, and accurate digital learning experiences. About Client Our client is a global financial services technology company, delivering innovative solutions in payments, banking, and financial management. They focus on efficiency, compliance, and growth while fostering a collaborative and forward-thinking culture. What You'll Do Design and deliver e-learning modules (Articulate Storyline, video, podcasts, infographics, etc.) Collaborate with SMEs and project leads to ensure engaging, accurate learning solutions Apply best-practice design and accessibility principles Manage timelines, stakeholders, and approvals to meet milestones Research topics and maintain content accuracy What You Bring Strong experience in e-learning design and digital content creation Expertise with Articulate Storyline and multimedia tools Creative mindset with attention to detail Experience in financial services preferred Ability to manage stakeholders and workload effectively Added Bonus Knowledge of accreditation programme implementation Broader blended learning design experience Apply now! Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Sep 02, 2025
Contractor
Job Title: e-Learning Designer Pay Rate: 450/day (via umbrella) Location: London / Remote Contract Length: Until 31.12.2025 IR35: Inside IR35 About the Role We're looking for an experienced e-Learning Designer to join our Change Management & Leveraged Services team. You will design engaging, innovative learning modules as part of a training and accreditation programme, ensuring a standardised learning approach across the business. Working closely with PMs and SMEs, you'll transform complex subject matter into creative, interactive, and accurate digital learning experiences. About Client Our client is a global financial services technology company, delivering innovative solutions in payments, banking, and financial management. They focus on efficiency, compliance, and growth while fostering a collaborative and forward-thinking culture. What You'll Do Design and deliver e-learning modules (Articulate Storyline, video, podcasts, infographics, etc.) Collaborate with SMEs and project leads to ensure engaging, accurate learning solutions Apply best-practice design and accessibility principles Manage timelines, stakeholders, and approvals to meet milestones Research topics and maintain content accuracy What You Bring Strong experience in e-learning design and digital content creation Expertise with Articulate Storyline and multimedia tools Creative mindset with attention to detail Experience in financial services preferred Ability to manage stakeholders and workload effectively Added Bonus Knowledge of accreditation programme implementation Broader blended learning design experience Apply now! Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
As the UK s leading dementia research charity, we re determined to stop this from becoming a reality. We re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. The Senior Executive Assistant will play a pivotal role in the Chief Executive s Office, working closely with the Deputy Chief Executive and members of the Senior Leadership Team (SLT) to ensure the smooth and effective execution of strategic, operational, and governance priorities. Acting as a trusted partner and first point of contact, the Senior Executive Assistant will proactively manage high-level administrative functions, facilitate internal and external stakeholder engagement, and contribute to organisation-wide planning and coordination. The role requires a high level of discretion, organisational acumen, and an ability to anticipate the needs of senior leaders in a dynamic and mission-driven environment. In addition to supporting the Deputy Chief Executive, this role also provides specific project support to the Directors within the Fundraising and Marketing Directorate and contributes to the governance, internal communications, and strategic coordination across Alzheimer s Research UK (ARUK). Main duties and responsibilities of the role: Executive Support Serve as the primary point of contact and trusted liaison for the Deputy Chief Executive, managing their calendar, commitments, and priorities with discretion and strategic foresight. Proactively coordinate complex diaries, internal and external meetings, and briefings, ensuring effective time management and optimal scheduling across teams and stakeholders. Prepare agendas, compile and distribute papers, attend meetings as needed, and record minutes and action points with professionalism and accuracy. Manage comprehensive travel arrangements (domestic and international), including bookings, itineraries, visa requirements, and expenses in line with organisational policy. Screen incoming correspondence (emails, calls, invitations), handle or redirect enquiries, and ensure timely and appropriate follow-up. Provide responsive and high-quality administrative support across the Senior Leadership Team as needed, in coordination with the Executive Support Manager. Governance, Project and Strategic Support Coordinate and manage key organisational meetings including: Monthly Heads meetings across ARUK and Fundraising and Marketing Leadership Team (FMLT) meetings Ensure the smooth delivery of these meetings by preparing documentation, recording actions, and driving follow-through with relevant stakeholders. Support cross-organisational strategic initiatives, such as ARUK s Stakeholder Engagement programme and other priority activities led by the Deputy Chief Executive. Proactively use ARUK s CRM system (Salesforce) to support relationship management and strategic engagement by Executive Directors. Assist in the planning and delivery of internal communications activities and events that build alignment and engagement across the organisation to include the annual Fundraising and Marketing away day and monthly Fundraising and Marketing meeting. Take on discrete projects on behalf of the Deputy Chief Executive Work closely with the Executive Support Manager and Head of Governance to support Board and trustee-related activities, including the preparation of papers, coordination of logistics, and accurate record-keeping. Help ensure the delivery of effective governance arrangements and contribute to continuous improvement in the support of ARUK s leadership and oversight functions. Team and Leadership Contribution Act as a senior member of the Executive Support team, sharing best practices and supporting colleagues with guidance, training, and mentoring where appropriate and deputising for the Executive Support Manager where appropriate Contribute to process improvement initiatives that increase the efficiency and impact of the Chief Executive s Office. Stay informed of sector developments, best practices in executive support, and opportunities for innovation within the charity s operations. What we are looking for: Extensive experience providing high-level executive support to senior leaders Discretion, integrity, and sound judgement in handling confidential and sensitive information. Experience coordinating meetings, travel, and logistics for senior leaders. Exceptional organisational and time-management skills, with proven ability to manage complex and competing priorities. Strong written and verbal communication skills, with attention to detail and professional presentation. Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems such as Salesforce. Proven ability to build relationships and work collaboratively across teams and with external stakeholders. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £35,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. . click apply for full job details
Sep 01, 2025
Full time
As the UK s leading dementia research charity, we re determined to stop this from becoming a reality. We re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. The Senior Executive Assistant will play a pivotal role in the Chief Executive s Office, working closely with the Deputy Chief Executive and members of the Senior Leadership Team (SLT) to ensure the smooth and effective execution of strategic, operational, and governance priorities. Acting as a trusted partner and first point of contact, the Senior Executive Assistant will proactively manage high-level administrative functions, facilitate internal and external stakeholder engagement, and contribute to organisation-wide planning and coordination. The role requires a high level of discretion, organisational acumen, and an ability to anticipate the needs of senior leaders in a dynamic and mission-driven environment. In addition to supporting the Deputy Chief Executive, this role also provides specific project support to the Directors within the Fundraising and Marketing Directorate and contributes to the governance, internal communications, and strategic coordination across Alzheimer s Research UK (ARUK). Main duties and responsibilities of the role: Executive Support Serve as the primary point of contact and trusted liaison for the Deputy Chief Executive, managing their calendar, commitments, and priorities with discretion and strategic foresight. Proactively coordinate complex diaries, internal and external meetings, and briefings, ensuring effective time management and optimal scheduling across teams and stakeholders. Prepare agendas, compile and distribute papers, attend meetings as needed, and record minutes and action points with professionalism and accuracy. Manage comprehensive travel arrangements (domestic and international), including bookings, itineraries, visa requirements, and expenses in line with organisational policy. Screen incoming correspondence (emails, calls, invitations), handle or redirect enquiries, and ensure timely and appropriate follow-up. Provide responsive and high-quality administrative support across the Senior Leadership Team as needed, in coordination with the Executive Support Manager. Governance, Project and Strategic Support Coordinate and manage key organisational meetings including: Monthly Heads meetings across ARUK and Fundraising and Marketing Leadership Team (FMLT) meetings Ensure the smooth delivery of these meetings by preparing documentation, recording actions, and driving follow-through with relevant stakeholders. Support cross-organisational strategic initiatives, such as ARUK s Stakeholder Engagement programme and other priority activities led by the Deputy Chief Executive. Proactively use ARUK s CRM system (Salesforce) to support relationship management and strategic engagement by Executive Directors. Assist in the planning and delivery of internal communications activities and events that build alignment and engagement across the organisation to include the annual Fundraising and Marketing away day and monthly Fundraising and Marketing meeting. Take on discrete projects on behalf of the Deputy Chief Executive Work closely with the Executive Support Manager and Head of Governance to support Board and trustee-related activities, including the preparation of papers, coordination of logistics, and accurate record-keeping. Help ensure the delivery of effective governance arrangements and contribute to continuous improvement in the support of ARUK s leadership and oversight functions. Team and Leadership Contribution Act as a senior member of the Executive Support team, sharing best practices and supporting colleagues with guidance, training, and mentoring where appropriate and deputising for the Executive Support Manager where appropriate Contribute to process improvement initiatives that increase the efficiency and impact of the Chief Executive s Office. Stay informed of sector developments, best practices in executive support, and opportunities for innovation within the charity s operations. What we are looking for: Extensive experience providing high-level executive support to senior leaders Discretion, integrity, and sound judgement in handling confidential and sensitive information. Experience coordinating meetings, travel, and logistics for senior leaders. Exceptional organisational and time-management skills, with proven ability to manage complex and competing priorities. Strong written and verbal communication skills, with attention to detail and professional presentation. Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems such as Salesforce. Proven ability to build relationships and work collaboratively across teams and with external stakeholders. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £35,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. . click apply for full job details
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. The Supporter Care team at Alzheimer s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity. This role will be known internally as Supporter Care Executive Main duties and responsibilities of the role: Supporter engagement Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials. Managing email enquiries, either by responding or forwarding as necessary. Responding to written enquiries received in the post. Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors. Recording feedback received by the charity and assisting in the resolution of complaints. Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity. Donation processing, database and general administration Processing donations from telephone calls and mailings, acknowledging supporters appropriately. In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin. Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary. Processing and thanking donations relating to regional fundraising and sporting events. Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary. Opening and batching incoming post. Updating team procedures as required. Archiving, scanning and filing documents. What we are looking for: Experience of working in a customer facing role. Experience of handling queries and complaints. Confidence working with computers good knowledge of Word, Excel, Outlook and CRM databases. Excellent written and spoken communication skills. Engaging and professional telephone manner. Ability to work with a high level of accuracy and attention to detail. Good organisational skills and the ability to prioritise workload. Professional and hard-working team player. Outgoing, enthusiastic and able to remain calm under pressure Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
Sep 01, 2025
Full time
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. The Supporter Care team at Alzheimer s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity. This role will be known internally as Supporter Care Executive Main duties and responsibilities of the role: Supporter engagement Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials. Managing email enquiries, either by responding or forwarding as necessary. Responding to written enquiries received in the post. Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors. Recording feedback received by the charity and assisting in the resolution of complaints. Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity. Donation processing, database and general administration Processing donations from telephone calls and mailings, acknowledging supporters appropriately. In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin. Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary. Processing and thanking donations relating to regional fundraising and sporting events. Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary. Opening and batching incoming post. Updating team procedures as required. Archiving, scanning and filing documents. What we are looking for: Experience of working in a customer facing role. Experience of handling queries and complaints. Confidence working with computers good knowledge of Word, Excel, Outlook and CRM databases. Excellent written and spoken communication skills. Engaging and professional telephone manner. Ability to work with a high level of accuracy and attention to detail. Good organisational skills and the ability to prioritise workload. Professional and hard-working team player. Outgoing, enthusiastic and able to remain calm under pressure Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £24,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
Job Title: Lead Generation Specialist Location: Bracknell Salary: 30,000 per annum Job Type: Permanent, Full time (37 hours per week) About BSRIA: BSRIA is a science-driven, independent organisation providing practical guidance and commercial solutions for the built environment. With 70 years of expertise, BSRIA delivers impactful insights through market intelligence, consultancy, testing, compliance, research, training, and instrumentation. Committed to shaping the future of the built environment, BSRIA collaborates with industry leaders to drive innovation, sustainability, and efficiency. Its UKAS-accredited test facilities and expert consult- ants equip businesses and consumers with the insights and tools needed to create better buildings. Headquartered in Bracknell, UK, with offices in China and the USA, BSRIA supports a global network of organisations and corporations in the built environment. About The Role: BSRIA is currently seeking a dynamic and results-driven Lead Generation Specialist, to join our growing team based in Bracknell on a full-time Permanent hybrid basis. Focusing on lead generation and cold calling within the HVAC industry, the ideal candidate will have a strong background in the HVAC, construction or market intelligence industries, combined with a tenacious, self-motivated, and "go-getter" attitude. You'll also play a critical role in expanding our client base, developing new business opportunities, and driving revenue growth. About your day: Proactively generate new leads through cold calling, networking, and market research. Achieve or exceed weekly, monthly and quarterly call, lead and sales targets. Develop and execute effective Sales Plays targeting specific client personas and market segments. Develop and maintain a strong sales pipeline of potential clients in the HVAC manufacturer sector including OEMs, component manufacturers and distributors. Build and nurture relationships with key decision-makers within HVAC manufacturers including sales & marketing directors, product managers, strategy directors and market research teams. Present and promote BSRIA syndicated reports to prospective clients. Collaborate with internal teams (Research, Operations, and Finance) to ensure client requirements are met. Maintain accurate records of all sales activities, ensuring each opportunity is accurately logged into the CRM system and updated along the sales cycle. Stay up to date with industry trends, competitor products, and market dynamics. About you: Skills Required: Strong lead generation and cold calling skills & experience. Excellent communication, negotiation, and interpersonal skills. Self-motivated and results-driven with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met. Ability to work independently and as part of a team. Proven sales experience in the HVAC, construction or market intelligence industry. Prior exposure to market intelligence, SaaS, DaaS or B2B industry a plus. Ability to drive productivity working in a hybrid, fast paced environment. Qualification(s) Required: Previous experience in lead generation in a related industry. Experience in B2B sales experience. Experience with Sugar CRM, Dimensions, (Focalpoint a plus). Previous experience with invoicing software and systems. Proficiency in MS Office. Excellent English written, verbal and communication skills. What BSRIA can offer you: Flexible working hours. 26 Annual Holidays (pro-rata) and additional Bank HolidaysWorkplace Pension Scheme. Life Assurance (4 times annual gross reference salary). Online GP Support Services and discount platform. Eye tests. Electrical Vehicle Charging point in the car park. Employee well-being: Employee Assistance Program (24/7 confidential service). Please click on the APPLY button to send your CV and Cover Letter for this role. Please Note: We are unable to provide sponsorship for this role so all applicants will need to already possess the right to live and work in the UK in order to be considered Candidates with the experience or relevant job titles of: Sales Executive, Business Development Manager, Business Development Executive, New Business Sales Executive, Sales Consultant, Lead Generation, Lead Generator, Sales Agent, Commercial Sales, Key Sales, Sales Professional, Cold Calling, BDR, BDM, BDE may also be considered for this role.
Sep 01, 2025
Full time
Job Title: Lead Generation Specialist Location: Bracknell Salary: 30,000 per annum Job Type: Permanent, Full time (37 hours per week) About BSRIA: BSRIA is a science-driven, independent organisation providing practical guidance and commercial solutions for the built environment. With 70 years of expertise, BSRIA delivers impactful insights through market intelligence, consultancy, testing, compliance, research, training, and instrumentation. Committed to shaping the future of the built environment, BSRIA collaborates with industry leaders to drive innovation, sustainability, and efficiency. Its UKAS-accredited test facilities and expert consult- ants equip businesses and consumers with the insights and tools needed to create better buildings. Headquartered in Bracknell, UK, with offices in China and the USA, BSRIA supports a global network of organisations and corporations in the built environment. About The Role: BSRIA is currently seeking a dynamic and results-driven Lead Generation Specialist, to join our growing team based in Bracknell on a full-time Permanent hybrid basis. Focusing on lead generation and cold calling within the HVAC industry, the ideal candidate will have a strong background in the HVAC, construction or market intelligence industries, combined with a tenacious, self-motivated, and "go-getter" attitude. You'll also play a critical role in expanding our client base, developing new business opportunities, and driving revenue growth. About your day: Proactively generate new leads through cold calling, networking, and market research. Achieve or exceed weekly, monthly and quarterly call, lead and sales targets. Develop and execute effective Sales Plays targeting specific client personas and market segments. Develop and maintain a strong sales pipeline of potential clients in the HVAC manufacturer sector including OEMs, component manufacturers and distributors. Build and nurture relationships with key decision-makers within HVAC manufacturers including sales & marketing directors, product managers, strategy directors and market research teams. Present and promote BSRIA syndicated reports to prospective clients. Collaborate with internal teams (Research, Operations, and Finance) to ensure client requirements are met. Maintain accurate records of all sales activities, ensuring each opportunity is accurately logged into the CRM system and updated along the sales cycle. Stay up to date with industry trends, competitor products, and market dynamics. About you: Skills Required: Strong lead generation and cold calling skills & experience. Excellent communication, negotiation, and interpersonal skills. Self-motivated and results-driven with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met. Ability to work independently and as part of a team. Proven sales experience in the HVAC, construction or market intelligence industry. Prior exposure to market intelligence, SaaS, DaaS or B2B industry a plus. Ability to drive productivity working in a hybrid, fast paced environment. Qualification(s) Required: Previous experience in lead generation in a related industry. Experience in B2B sales experience. Experience with Sugar CRM, Dimensions, (Focalpoint a plus). Previous experience with invoicing software and systems. Proficiency in MS Office. Excellent English written, verbal and communication skills. What BSRIA can offer you: Flexible working hours. 26 Annual Holidays (pro-rata) and additional Bank HolidaysWorkplace Pension Scheme. Life Assurance (4 times annual gross reference salary). Online GP Support Services and discount platform. Eye tests. Electrical Vehicle Charging point in the car park. Employee well-being: Employee Assistance Program (24/7 confidential service). Please click on the APPLY button to send your CV and Cover Letter for this role. Please Note: We are unable to provide sponsorship for this role so all applicants will need to already possess the right to live and work in the UK in order to be considered Candidates with the experience or relevant job titles of: Sales Executive, Business Development Manager, Business Development Executive, New Business Sales Executive, Sales Consultant, Lead Generation, Lead Generator, Sales Agent, Commercial Sales, Key Sales, Sales Professional, Cold Calling, BDR, BDM, BDE may also be considered for this role.
