2 jobs found

Shape the standards. Safeguard the business. Drive continuous improvement. Are you ready to help build a culture of trust, integrity and compliance? We're looking for a Regulation and Compliance Manager who can go beyond ticking boxes - someone who thrives on making sure compliance is not just followed, but embraced as part of how we do business. In this role, you'll: Be our compliance champion - keeping us ahead of legislative changes and making sure we always meet (and exceed) regulatory standards. Take control of risk - creating smart systems that identify and manage risks before they become issues, with a proportionate, risk-based approach. Own continuous improvement - from risk assessments and audits to compliance reports and strategy, you'll keep raising the bar. Drive TPI compliance - leading on Third Party Intermediary governance, working hands-on with finance, procurement and the Commercial Director to make sure everything runs with integrity. Keep governance strong - making sure all our company-wide policies are up-to-date, relevant and fully embedded across the business. Support the board - coordinating policy reviews, risk updates and compliance reporting to keep decision-makers informed and confident. This is your chance to make a real difference - shaping how we manage risk, guiding the business through change, and ensuring we continue to operate with transparency and trust. If you're a natural problem-solver with a sharp eye for detail and the confidence to influence at every level, this is the perfect next step in your compliance career. Join us and lead the way in compliance excellence. About you We're looking for someone who knows how to make compliance work in a real-world business setting. You'll have experience building and delivering compliance frameworks or regulatory strategies, and you'll be confident in managing risk through practical, proportionate controls. You'll be comfortable working with senior teams, shaping governance priorities and making complex regulations clear and actionable. Strong analytical skills are key, but just as important are your communication and influencing skills - you'll be able to explain what's needed in a straightforward way, inspire others to take compliance seriously, and help steer both our business and the wider market in the right direction. What's in it for you? You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. A competitive salary Working hours Monday to Friday, 9am to 5pm, and no evenings or weekends, so a great work life balance. 20% annual bonus potential Attractive pension plan 31 days annual leave and six bank holidays. Subsidised restaurant, coffee shop and free gym membership Employee discounts Why we're the right fit We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 300 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We're looking to welcome exceptional people into our fantastic team so if you think this job is for you, we'd love to hear from you. To apply, please click the 'Apply' button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Monday 29 September at 5pm. A Disability Confident Committed employer If you consider yourself to have a disability, we encourage you to disclose this as part of your application. By knowing this about you, we can provide the necessary support you might require and use your unique talents effectively too.

Are you able to think beyond the obvious? We are looking for enthusiastic candidates with the ability to work as part of a team to deliver solutions for our customers. We need you to be confident using your own initiative and problem solving skills to think outside the box to drive queries through to resolution. About the role We have several exciting opportunities to join our Metering and Billing Department , across the following teams: Metering and Market Performance This team oversees the full end-to-end metering process, playing a vital role in achieving our Market Performance goals. It's a supportive and dynamic environment where we're looking for adaptable, eager learners who work well with others. Charitable Exemptions In this role, you'll manage applications for eligible charities in Scotland, including administering bilateral updates, processing billing, and building strong working relationships with our wholesaler, Scottish Water. Billing Our Billing team is responsible for the complete billing cycle. Their focus includes producing business as usual billing, reducing unbilled accounts, resolving suspended billing issues, and managing our consolidated monthly billing process. Across the department, our primary goal is to deliver accurate and timely bills to customers within agreed timeframes. You'll also be responsible for creating and maintaining detailed records of all customer communications and actions taken, ensuring full compliance with our procedures. Above all, we're looking for people who are committed to delivering excellent customer service in everything they do. What makes you just right for us? Having strong attention to detail and an eye for accuracy is critical in this role to deliver accurate and timely bills to our customers within agreed timescales. To be successful you will have experience of working closely with customers and delivering exceptional customer service. You'll have the capability to manage a variety of tasks using multiple systems and data sources and will also need to be comfortable speaking with customers to provide updates on the progress of their enquiry. What's in it for you? You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. Starting salary of £24,255, increasing to £25,000 once training and probation are complete (usually 6 - 9 months). Working hours Monday to Friday, between 9am and 5pm, and no evenings or weekends, so a great work life balance. 10% annual bonus potential Attractive pension plan 31 days annual leave and six bank holidays. Subsidised canteen and free gym membership Employee discounts Why we're the right fit We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 300 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We're looking to welcome exceptional people into our fantastic team so if you think this job is for you, we'd love to hear from you. To apply, please click the 'Apply' button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Wednesday 17 September at 5pm. A Disability Confident Committed employer If you consider yourself to have a disability, we encourage you to disclose this as part of your application. By knowing this about you, we can provide the necessary support you might require and use your unique talents effectively too.