Chef Supervisor £13.50 per hour Colchester, Essex (CO2) Full time (40 hours per week) Temporary to Permanent Position Job Summary Assure Personnel are currently recruiting for a Chef Supervisor ( Temporary to Permanent) on behalf of our client, a facilities catering company based in Colchester. The successful candidate will deliver exceptional services across multiple onsite locations. You will play a key role in supervising kitchen operations, motivating the team, ensuring high standards, and stepping in for the Head Chef when required. This is an exciting opportunity to work in a fast-paced, professional environment. Benefits: On-the-job training with experienced professionals Fully funded apprenticeship qualifications Career development opportunities A friendly and supportive work environment Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme. Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit. Career Growth - Apprenticeships, learning tools, and development opportunities. Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform. Free onsite parking The Role: Oversee daily kitchen operations, ensuring services meet client specifications across multiple locations. Motivate, supervise, and support chefs, assisting with training and development programmes. Deputise for the Head Chef during periods of absence Ensure correct cooking, disposal, and storage of food in line with company standards and legislation. Monitor and record fridge, freezer, hot cabinet, and servery temperatures Guarantee all foods are served and held at required temperatures, with checks accurately probed and recorded. Manage ingredient usage in line with recipe cards, exercising cost control and minimising waste. Uphold cleanliness, hygiene, and PPE standards. Maintain effective communication with the catering team, management, and the client organisation. Attend briefings, meetings, and performance reviews to ensure team and personal objectives are met. Provide catering support services across the site, including preparation, cooking, presentation, storage, and waste disposal. Skills and Experience: Proven experience in a catering operational role. Ability to work independently and as part of a team. Strong verbal and written communication skills. High attention to detail and adherence to standards. Knowledge of Health & Safety and Food Safety regulations. Competent in MS Office (Word, Excel, Outlook). Qualified to one of the following or equivalent: BSC (Catering), MHCIM, HND, City & Guilds 706/1 and 2, NVQ Level 2 & 3, with Level 3 Food Safety certification.
Sep 11, 2025
Full time
Chef Supervisor £13.50 per hour Colchester, Essex (CO2) Full time (40 hours per week) Temporary to Permanent Position Job Summary Assure Personnel are currently recruiting for a Chef Supervisor ( Temporary to Permanent) on behalf of our client, a facilities catering company based in Colchester. The successful candidate will deliver exceptional services across multiple onsite locations. You will play a key role in supervising kitchen operations, motivating the team, ensuring high standards, and stepping in for the Head Chef when required. This is an exciting opportunity to work in a fast-paced, professional environment. Benefits: On-the-job training with experienced professionals Fully funded apprenticeship qualifications Career development opportunities A friendly and supportive work environment Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme. Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit. Career Growth - Apprenticeships, learning tools, and development opportunities. Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform. Free onsite parking The Role: Oversee daily kitchen operations, ensuring services meet client specifications across multiple locations. Motivate, supervise, and support chefs, assisting with training and development programmes. Deputise for the Head Chef during periods of absence Ensure correct cooking, disposal, and storage of food in line with company standards and legislation. Monitor and record fridge, freezer, hot cabinet, and servery temperatures Guarantee all foods are served and held at required temperatures, with checks accurately probed and recorded. Manage ingredient usage in line with recipe cards, exercising cost control and minimising waste. Uphold cleanliness, hygiene, and PPE standards. Maintain effective communication with the catering team, management, and the client organisation. Attend briefings, meetings, and performance reviews to ensure team and personal objectives are met. Provide catering support services across the site, including preparation, cooking, presentation, storage, and waste disposal. Skills and Experience: Proven experience in a catering operational role. Ability to work independently and as part of a team. Strong verbal and written communication skills. High attention to detail and adherence to standards. Knowledge of Health & Safety and Food Safety regulations. Competent in MS Office (Word, Excel, Outlook). Qualified to one of the following or equivalent: BSC (Catering), MHCIM, HND, City & Guilds 706/1 and 2, NVQ Level 2 & 3, with Level 3 Food Safety certification.
Pay: £30,000.00 - £35,000.00 per year Hospitality Duty Manager My client are seeking a one-of-a-kind team leader with a passion for hospitality and the experience to take the team to new heights. Demonstrable experience in customer service & team training are essential and form the cornerstones of this role, along with the willingness and ability to deliver great service yourself. The Hospitality Duty Manager will oversee day-to-day operations, ensuring a seamless guest experience while leading a team of dedicated staff. As the face of the business during your shift, you will be responsible for managing guest relations, resolving operational challenges, and fostering a welcoming, efficient environment. This is an exciting opportunity for a passionate and experienced hospitality professional to join a dynamic team and make a lasting impact. Key Responsibilities: Guest Experience Management: Ensure all guests receive the highest standard of service and satisfaction during their stay, handling any concerns or complaints with professionalism and efficiency. Operational Excellence: Oversee the day-to-day operations of the hotel, restaurant, and other facilities, ensuring smooth service delivery and adherence to the hotel's operational standards. Staff Leadership & Development: Lead and motivate the team, ensuring each member is properly trained, equipped, and inspired to deliver exceptional service. Provide on-the-job coaching and support to promote a positive work environment. Health & Safety Compliance: Maintain a safe and secure environment for both guests and staff by ensuring compliance with all safety, cleanliness, and regulatory standards. Shift Coordination: Manage and prioritise the allocation of resources during each shift, ensuring efficient operations across all departments including front desk, housekeeping, and food & beverage. Guest Feedback & Continuous Improvement: Collect feedback from guests and staff, using this information to make improvements and elevate the overall guest experience. Problem Resolution: Address and resolve any operational issues that arise during your shift, including guest complaints, staffing issues, or operational delays, ensuring minimal disruption to the guest experience. Financial Awareness: Assist with managing departmental costs, including labour, supplies, and inventory, and ensuring resources are used efficiently to maximise profitability. Key Requirements: Experience: Minimum of 3 years in a hospitality management or supervisory role, ideally in a hotel or restaurant environment. Leadership: Proven ability to lead, motivate, and inspire a team, while demonstrating excellent communication and interpersonal skills. Guest-Focused: A strong passion for providing outstanding guest service and a track record of ensuring customer satisfaction. Problem Solver: Ability to think quickly and resolve issues effectively under pressure, ensuring a positive outcome for both guests and staff. Operational Knowledge: In-depth understanding of hospitality operations, including guest services, front desk, housekeeping, and food & beverage. Organisational Skills: Strong multitasking abilities, with a keen eye for detail and an ability to stay calm and composed in a busy, fast-paced environment. Flexibility: Ability to work varied shifts, including evenings, weekends, and holidays, in line with business needs. Tech-Savvy: Comfortable using zonal software and other digital tools to manage operations. What We Offer: Competitive salary upto 35k Opportunities for career growth and professional development A supportive and collaborative team environment The chance to work in a multi-functional event space Employee discounts on services A chance to be part of a team that s passionate about creating memorable experiences for our guests 48 hours a week contract Benefits: Company events Company pension Discounted or free food Employee discount Gym membership On-site parking
Sep 10, 2025
Full time
Pay: £30,000.00 - £35,000.00 per year Hospitality Duty Manager My client are seeking a one-of-a-kind team leader with a passion for hospitality and the experience to take the team to new heights. Demonstrable experience in customer service & team training are essential and form the cornerstones of this role, along with the willingness and ability to deliver great service yourself. The Hospitality Duty Manager will oversee day-to-day operations, ensuring a seamless guest experience while leading a team of dedicated staff. As the face of the business during your shift, you will be responsible for managing guest relations, resolving operational challenges, and fostering a welcoming, efficient environment. This is an exciting opportunity for a passionate and experienced hospitality professional to join a dynamic team and make a lasting impact. Key Responsibilities: Guest Experience Management: Ensure all guests receive the highest standard of service and satisfaction during their stay, handling any concerns or complaints with professionalism and efficiency. Operational Excellence: Oversee the day-to-day operations of the hotel, restaurant, and other facilities, ensuring smooth service delivery and adherence to the hotel's operational standards. Staff Leadership & Development: Lead and motivate the team, ensuring each member is properly trained, equipped, and inspired to deliver exceptional service. Provide on-the-job coaching and support to promote a positive work environment. Health & Safety Compliance: Maintain a safe and secure environment for both guests and staff by ensuring compliance with all safety, cleanliness, and regulatory standards. Shift Coordination: Manage and prioritise the allocation of resources during each shift, ensuring efficient operations across all departments including front desk, housekeeping, and food & beverage. Guest Feedback & Continuous Improvement: Collect feedback from guests and staff, using this information to make improvements and elevate the overall guest experience. Problem Resolution: Address and resolve any operational issues that arise during your shift, including guest complaints, staffing issues, or operational delays, ensuring minimal disruption to the guest experience. Financial Awareness: Assist with managing departmental costs, including labour, supplies, and inventory, and ensuring resources are used efficiently to maximise profitability. Key Requirements: Experience: Minimum of 3 years in a hospitality management or supervisory role, ideally in a hotel or restaurant environment. Leadership: Proven ability to lead, motivate, and inspire a team, while demonstrating excellent communication and interpersonal skills. Guest-Focused: A strong passion for providing outstanding guest service and a track record of ensuring customer satisfaction. Problem Solver: Ability to think quickly and resolve issues effectively under pressure, ensuring a positive outcome for both guests and staff. Operational Knowledge: In-depth understanding of hospitality operations, including guest services, front desk, housekeeping, and food & beverage. Organisational Skills: Strong multitasking abilities, with a keen eye for detail and an ability to stay calm and composed in a busy, fast-paced environment. Flexibility: Ability to work varied shifts, including evenings, weekends, and holidays, in line with business needs. Tech-Savvy: Comfortable using zonal software and other digital tools to manage operations. What We Offer: Competitive salary upto 35k Opportunities for career growth and professional development A supportive and collaborative team environment The chance to work in a multi-functional event space Employee discounts on services A chance to be part of a team that s passionate about creating memorable experiences for our guests 48 hours a week contract Benefits: Company events Company pension Discounted or free food Employee discount Gym membership On-site parking
HVAC Project Manager 55,000 - 65,0000 + Travel Cover + Qualifications + Progression + Company Benefits Romford Do you have a background in HVAC working within a Project Manager or Supervisory role looking to join a market-leading company offering an Autonomous position, keeping you up to date with the latest qualifications and offering the chance to progress within the company as they take on exciting new contracts? This originally family-run business has been operating for over 6 decades designing, installing and maintaining HVAC systems for a range of commercial clients within the hospitality sector, they are looking to grow their team to support the growing needs of the business. This diverse role involves creating quotes, liaising with clients, and overseeing teams of engineer on site. Your work will be split between time at the head office in Essex and working on sites in and around London to survey sites, meet with clients and oversee projects. This role would suit someone from a HVAC background, looking to take on a new challenge where you can step into Project Management role with a well-established company who offer the chance to continually develop your career. The Role Supervising contracts across multiple projects. Signing off on work completed by engineers. Regular visits to survey sites. The Person HVAC background Looking to work in Project Management Reference : Senior Engineer, Supervisor, Multi-skilled, Facilities, Manager, Project manager, HVAC, construction, heating, ventilation, F-Gas, Maintenance, Chelmsford, Witham, Braintree, Colchester, Romford If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Sep 10, 2025
Full time
HVAC Project Manager 55,000 - 65,0000 + Travel Cover + Qualifications + Progression + Company Benefits Romford Do you have a background in HVAC working within a Project Manager or Supervisory role looking to join a market-leading company offering an Autonomous position, keeping you up to date with the latest qualifications and offering the chance to progress within the company as they take on exciting new contracts? This originally family-run business has been operating for over 6 decades designing, installing and maintaining HVAC systems for a range of commercial clients within the hospitality sector, they are looking to grow their team to support the growing needs of the business. This diverse role involves creating quotes, liaising with clients, and overseeing teams of engineer on site. Your work will be split between time at the head office in Essex and working on sites in and around London to survey sites, meet with clients and oversee projects. This role would suit someone from a HVAC background, looking to take on a new challenge where you can step into Project Management role with a well-established company who offer the chance to continually develop your career. The Role Supervising contracts across multiple projects. Signing off on work completed by engineers. Regular visits to survey sites. The Person HVAC background Looking to work in Project Management Reference : Senior Engineer, Supervisor, Multi-skilled, Facilities, Manager, Project manager, HVAC, construction, heating, ventilation, F-Gas, Maintenance, Chelmsford, Witham, Braintree, Colchester, Romford If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
HVAC Project Manager£55,000 - £65,0000 + Travel Cover + Qualifications + Progression + Company BenefitsRomfordDo you have a background in HVAC working within a Project Manager or Supervisory role looking to join a market-leading company offering an Autonomous position, keeping you up to date with the latest qualifications and offering the chance to progress within the company as they take on exciting new contracts?This originally family-run business has been operating for over 6 decades designing, installing and maintaining HVAC systems for a range of commercial clients within the hospitality sector, they are looking to grow their team to support the growing needs of the business.This diverse role involves creating quotes, liaising with clients, and overseeing teams of engineer on site. Your work will be split between time at the head office in Essex and working on sites in and around London to survey sites, meet with clients and oversee projects.This role would suit someone from a HVAC background, looking to take on a new challenge where you can step into Project Management role with a well-established company who offer the chance to continually develop your career. The Role Supervising contracts across multiple projects. Signing off on work completed by engineers. Regular visits to survey sites. The Person HVAC background Looking to work in Project ManagementReference :Senior Engineer, Supervisor, Multi-skilled, Facilities, Manager, Project manager, HVAC, construction, heating, ventilation, F-Gas, Maintenance, Chelmsford, Witham, Braintree, Colchester, RomfordIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skillset.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Sep 10, 2025
Full time
HVAC Project Manager£55,000 - £65,0000 + Travel Cover + Qualifications + Progression + Company BenefitsRomfordDo you have a background in HVAC working within a Project Manager or Supervisory role looking to join a market-leading company offering an Autonomous position, keeping you up to date with the latest qualifications and offering the chance to progress within the company as they take on exciting new contracts?This originally family-run business has been operating for over 6 decades designing, installing and maintaining HVAC systems for a range of commercial clients within the hospitality sector, they are looking to grow their team to support the growing needs of the business.This diverse role involves creating quotes, liaising with clients, and overseeing teams of engineer on site. Your work will be split between time at the head office in Essex and working on sites in and around London to survey sites, meet with clients and oversee projects.This role would suit someone from a HVAC background, looking to take on a new challenge where you can step into Project Management role with a well-established company who offer the chance to continually develop your career. The Role Supervising contracts across multiple projects. Signing off on work completed by engineers. Regular visits to survey sites. The Person HVAC background Looking to work in Project ManagementReference :Senior Engineer, Supervisor, Multi-skilled, Facilities, Manager, Project manager, HVAC, construction, heating, ventilation, F-Gas, Maintenance, Chelmsford, Witham, Braintree, Colchester, RomfordIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skillset.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Housekeeper Nottingham 12.60p/h IMMEDIATE START TEMPORARY ROLE STARTING IMMEDIATELY - 10th SEPT 2025 We are recruiting for a temporary housekeeper to assist our client based in the center of Nottingham nr Hockley. With prior experience of commercial cleaning, you will assist the in house team with preparing student accommodation and halls for the new Autumn term. Hours of work: Monday to Friday, (Apply online only) Day to Day includes: Hoovering, vacuuming and mopping. Sanitizing bathroom and kitchen facilities Dusting and polishing Waste removal Reporting in cleaning and chemical stock requirements to supervisor. Reporting any maintenance or repair work to supervisor. About you: Prior experience in a commercial cleaning, hotels/offices/care homes would be ideal. Knowledge of cleaning procedures and chemical use. Good team player and happy to help others. Available for the full booking period, 28/07 to 10/09
Sep 09, 2025
Seasonal
Housekeeper Nottingham 12.60p/h IMMEDIATE START TEMPORARY ROLE STARTING IMMEDIATELY - 10th SEPT 2025 We are recruiting for a temporary housekeeper to assist our client based in the center of Nottingham nr Hockley. With prior experience of commercial cleaning, you will assist the in house team with preparing student accommodation and halls for the new Autumn term. Hours of work: Monday to Friday, (Apply online only) Day to Day includes: Hoovering, vacuuming and mopping. Sanitizing bathroom and kitchen facilities Dusting and polishing Waste removal Reporting in cleaning and chemical stock requirements to supervisor. Reporting any maintenance or repair work to supervisor. About you: Prior experience in a commercial cleaning, hotels/offices/care homes would be ideal. Knowledge of cleaning procedures and chemical use. Good team player and happy to help others. Available for the full booking period, 28/07 to 10/09
Ernest Gordon Recruitment Limited
Ascot, Berkshire
Restaurant Operations Manager (Luxury Hotel)£48,500 + Leadership Bonus (up to 20%) + Service Charge + Progression + Training + Free Hotel Stays + Company Benefits AscotAre you a Restaurant Operations Manager from a Hotel or similar background looking for an autonomous leadership role at a luxury 5-star hotel within a world renowned hotel brand who offer ongoing progression opportunities across the group and the chance to increase earnings through both service charge and a leadership bonus of up to 20%?This well-established luxury hotel brand own numerous hotels across some of the world's most recognisable cities including London, Rome and Los Angeles. Since their establishment, they have built a first rate reputation and pride themselves on ongoing development of staff. In this varied leadership role you will head up the high-end Restaurant on site as you carry out primarily operational work, liaising with customers on the floor and dealing with any issues that may arise. You will head up a team of 15-20 as you also provide training, support team members and carry out varied admin work.This role would suit a Restaurant Operations Manager looking for a varied, exciting role within a high-end, global brand where you will receive company bonus and can continually progress your career.The Role: Lead all restaurant operations, liaising with customers and ensuring high level service Oversee restaurant team of 15 and liaise with kitchen staff Carry out training, support team members and undertake admin work 40 hour week - with some extra hours as required The Person: Restaurant Operations Manager or similar 5 Hotel / High end Hospitality background Commutable to AscotRestaurant Manager, Leadership, Supervisor, 5 , Shifts, Facilities, Leisure, Hospitality, Hotel, Ascot, Bagshot, London, Bracknell, Stonehill, EghamReference Number: BBBH21050If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Sep 09, 2025
Full time
Restaurant Operations Manager (Luxury Hotel)£48,500 + Leadership Bonus (up to 20%) + Service Charge + Progression + Training + Free Hotel Stays + Company Benefits AscotAre you a Restaurant Operations Manager from a Hotel or similar background looking for an autonomous leadership role at a luxury 5-star hotel within a world renowned hotel brand who offer ongoing progression opportunities across the group and the chance to increase earnings through both service charge and a leadership bonus of up to 20%?This well-established luxury hotel brand own numerous hotels across some of the world's most recognisable cities including London, Rome and Los Angeles. Since their establishment, they have built a first rate reputation and pride themselves on ongoing development of staff. In this varied leadership role you will head up the high-end Restaurant on site as you carry out primarily operational work, liaising with customers on the floor and dealing with any issues that may arise. You will head up a team of 15-20 as you also provide training, support team members and carry out varied admin work.This role would suit a Restaurant Operations Manager looking for a varied, exciting role within a high-end, global brand where you will receive company bonus and can continually progress your career.The Role: Lead all restaurant operations, liaising with customers and ensuring high level service Oversee restaurant team of 15 and liaise with kitchen staff Carry out training, support team members and undertake admin work 40 hour week - with some extra hours as required The Person: Restaurant Operations Manager or similar 5 Hotel / High end Hospitality background Commutable to AscotRestaurant Manager, Leadership, Supervisor, 5 , Shifts, Facilities, Leisure, Hospitality, Hotel, Ascot, Bagshot, London, Bracknell, Stonehill, EghamReference Number: BBBH21050If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Skilled Visa available for the right candidate We are seeking a dedicated and dynamic Assistant Hotel Manager to join our team with room to grow. The successful candidate will play a crucial role in supporting the Hotel Manager in overseeing daily operations, ensuring exceptional guest services, and maintaining high standards of hospitality. This position requires strong leadership skills, a passion for the hospitality industry, and the ability to communicate effectively with both guests and staff. Responsibilities Assist in managing hotel operations, ensuring compliance with company policies and procedures. Supervise and train hotel staff, fostering a positive work environment that encourages teamwork and professional development. Oversee guest services, addressing any issues or complaints promptly to ensure guest satisfaction. Collaborate with the Hotel Manager in implementing strategies to enhance operational efficiency and improve guest experiences. Monitor inventory levels of supplies and equipment, placing orders as necessary to maintain smooth operations. Conduct regular inspections of hotel facilities to ensure cleanliness and adherence to health and safety standards. Assist in the recruitment and training of new staff members, promoting a culture of excellence in service delivery. Maintain accurate records of hotel operations, including occupancy rates, revenue reports, and staff schedules. Qualifications Proven experience in a supervisory role within the hotel or hospitality industry is preferred. Strong leadership skills with the ability to motivate and manage a diverse team effectively. Excellent guest service skills with a commitment to providing an outstanding experience for all visitors. Multilingual or bilingual capabilities are highly desirable to cater to our diverse clientele. Knowledge of human resources practices related to hiring, training, and employee relations is an advantage. Strong organisational skills with attention to detail and the ability to multitask in a fast-paced environment. A passion for hospitality and a commitment to upholding high standards of service quality. If you are enthusiastic about contributing to an exceptional guest experience while leading a dedicated team, we invite you to apply for this exciting opportunity as an Assistant Hotel Manager. Job Type: Full-time Pay: £35,000.00-£40,000.00 per year Additional pay: Tips Benefits: Employee discount On-site parking Schedule: Monday to Friday Weekend availability Work Location: In person
Sep 08, 2025
Full time
Skilled Visa available for the right candidate We are seeking a dedicated and dynamic Assistant Hotel Manager to join our team with room to grow. The successful candidate will play a crucial role in supporting the Hotel Manager in overseeing daily operations, ensuring exceptional guest services, and maintaining high standards of hospitality. This position requires strong leadership skills, a passion for the hospitality industry, and the ability to communicate effectively with both guests and staff. Responsibilities Assist in managing hotel operations, ensuring compliance with company policies and procedures. Supervise and train hotel staff, fostering a positive work environment that encourages teamwork and professional development. Oversee guest services, addressing any issues or complaints promptly to ensure guest satisfaction. Collaborate with the Hotel Manager in implementing strategies to enhance operational efficiency and improve guest experiences. Monitor inventory levels of supplies and equipment, placing orders as necessary to maintain smooth operations. Conduct regular inspections of hotel facilities to ensure cleanliness and adherence to health and safety standards. Assist in the recruitment and training of new staff members, promoting a culture of excellence in service delivery. Maintain accurate records of hotel operations, including occupancy rates, revenue reports, and staff schedules. Qualifications Proven experience in a supervisory role within the hotel or hospitality industry is preferred. Strong leadership skills with the ability to motivate and manage a diverse team effectively. Excellent guest service skills with a commitment to providing an outstanding experience for all visitors. Multilingual or bilingual capabilities are highly desirable to cater to our diverse clientele. Knowledge of human resources practices related to hiring, training, and employee relations is an advantage. Strong organisational skills with attention to detail and the ability to multitask in a fast-paced environment. A passion for hospitality and a commitment to upholding high standards of service quality. If you are enthusiastic about contributing to an exceptional guest experience while leading a dedicated team, we invite you to apply for this exciting opportunity as an Assistant Hotel Manager. Job Type: Full-time Pay: £35,000.00-£40,000.00 per year Additional pay: Tips Benefits: Employee discount On-site parking Schedule: Monday to Friday Weekend availability Work Location: In person
MS553 Security Warden Supervisor Location: Holborn, London Salary: £35,090.48 per annum Overview: First Military Recruitment are currently supporting our client in the search for Security Warden Supervisor. The hours for this role are 4 on 4 off over both nights & days with 12-hour shifts,7am 7pm four days & 7pm 7am four nights. The successful candidate will be responsible for overseeing and coordinating the activities of the Warden team during the assigned shift ensuring the smooth operation and adherence to security and emergency response protocols. Applications from ex-military candidates are actively encouraged, however all candidates will be given due consideration. Duties and Responsibilities: Assisting with staff rotas and arranging cover when necessary. Planning workloads, allocating tasks and monitoring progress against targets. Organising work schedules and implementing deadlines. Be the first point of call when a management issue arises during a shift. Responsible for reviewing the Daily Occurrence Book and taking follow up actions where necessary. Supervise the hand-over to the next shift. Attend weekly managers meetings and follow up actions as required. Briefing teams on new initiatives, changes and relevant news. Recruiting, training and helping staff reach their professional development goals. Ensuring that quality standards, protocols and other procedures are upheld consistently by all team members on shifts. To be responsible for maintaining up to date records at the Gatehouse such as the information folder, key watcher admin, key audits, key list etc. To ensure advanced knowledge of surveillance systems, alarms, and access control systems to deter and detect potential threats. To confidently handle a CCTV subject access request and review playback in accordance with GDPR and Data Protection Legislation. Ability to undertake daily gate takings ensuring all monies, tickets, credit card transactions are accounted for and securely processed and banked. Train and mentor new personnel to ensure they are adequately prepared for their assigned duties. Collaborate with other Departments, such as facilities management and external contractors to address security concerns and implement necessary measures. Skills and Qualifications: SIA Licence. To be able to lead by example and inspire and line manage others. Ability to be discreet and diligent about maintaining confidentiality. Strong knowledge of security protocols, procedures, and emergency response techniques. Can adopt a solution focused approach to problems encountered. Excellent observation, critical thinking, and problem-solving skills. Ability to remain calm and make quick decisions during high-stress situations. Excellent communication and interpersonal skills to interact with team members and stakeholders. Proficient in operating surveillance systems, alarms, and access control systems. To be able to handle phone, email and face to face customer enquiries confidently, with a positive and polite attitude. Benefits: An excellent free lunch. Free uniform (laundered). Private Medical Insurance. A non-contributory 10% Stakeholder Pension Scheme. Interest-free Season Ticket/Bicycle loan. Enhanced Maternity and Paternity and Shared Parental Leave. Great annual training and continual development support. Bicycle stands and shower facilities. Great annual training and continual development support. Death in Service benefit; 6 x your annual salary. Free Eye tests and free chiropody. Access to a confidential Employment Assistance Programme. Team building days. Plenty of social events, such as staff parties, quiz nights etc. Employment Membership shopping discounts.
Sep 08, 2025
Full time
MS553 Security Warden Supervisor Location: Holborn, London Salary: £35,090.48 per annum Overview: First Military Recruitment are currently supporting our client in the search for Security Warden Supervisor. The hours for this role are 4 on 4 off over both nights & days with 12-hour shifts,7am 7pm four days & 7pm 7am four nights. The successful candidate will be responsible for overseeing and coordinating the activities of the Warden team during the assigned shift ensuring the smooth operation and adherence to security and emergency response protocols. Applications from ex-military candidates are actively encouraged, however all candidates will be given due consideration. Duties and Responsibilities: Assisting with staff rotas and arranging cover when necessary. Planning workloads, allocating tasks and monitoring progress against targets. Organising work schedules and implementing deadlines. Be the first point of call when a management issue arises during a shift. Responsible for reviewing the Daily Occurrence Book and taking follow up actions where necessary. Supervise the hand-over to the next shift. Attend weekly managers meetings and follow up actions as required. Briefing teams on new initiatives, changes and relevant news. Recruiting, training and helping staff reach their professional development goals. Ensuring that quality standards, protocols and other procedures are upheld consistently by all team members on shifts. To be responsible for maintaining up to date records at the Gatehouse such as the information folder, key watcher admin, key audits, key list etc. To ensure advanced knowledge of surveillance systems, alarms, and access control systems to deter and detect potential threats. To confidently handle a CCTV subject access request and review playback in accordance with GDPR and Data Protection Legislation. Ability to undertake daily gate takings ensuring all monies, tickets, credit card transactions are accounted for and securely processed and banked. Train and mentor new personnel to ensure they are adequately prepared for their assigned duties. Collaborate with other Departments, such as facilities management and external contractors to address security concerns and implement necessary measures. Skills and Qualifications: SIA Licence. To be able to lead by example and inspire and line manage others. Ability to be discreet and diligent about maintaining confidentiality. Strong knowledge of security protocols, procedures, and emergency response techniques. Can adopt a solution focused approach to problems encountered. Excellent observation, critical thinking, and problem-solving skills. Ability to remain calm and make quick decisions during high-stress situations. Excellent communication and interpersonal skills to interact with team members and stakeholders. Proficient in operating surveillance systems, alarms, and access control systems. To be able to handle phone, email and face to face customer enquiries confidently, with a positive and polite attitude. Benefits: An excellent free lunch. Free uniform (laundered). Private Medical Insurance. A non-contributory 10% Stakeholder Pension Scheme. Interest-free Season Ticket/Bicycle loan. Enhanced Maternity and Paternity and Shared Parental Leave. Great annual training and continual development support. Bicycle stands and shower facilities. Great annual training and continual development support. Death in Service benefit; 6 x your annual salary. Free Eye tests and free chiropody. Access to a confidential Employment Assistance Programme. Team building days. Plenty of social events, such as staff parties, quiz nights etc. Employment Membership shopping discounts.
Your new company We are exclusively partnered with our client - an amazing 5 estate in Slough. This is an exciting time for our client who are seeking a Deputy Maintenance Manager to support the Director of Engineering in leading their in-house maintenance team to ensure compliant and quality maintenance and repair services for the estate. This is a Monday-Friday role typically working 8-6 due to the demands of the estate, and the role will be engaged on an initial 2-year fixed-term contract which will be renewed on a continual basis. Your new role As Deputy Chief Engineer, you will assist the Director of Engineering in managing the maintenance, repair, and preservation of the estate's infrastructure and facilities, ensuring the highest standards of safety, functionality, and presentation for a five-star heritage luxury golf resort. Acting as second-in-command within the Engineering Department, this role plays a key part in delivering cost efficiency, compliance with heritage and statutory regulations, and operational readiness across the property. The Deputy Chief Engineer leads the team in the Director's absence and is instrumental in training, scheduling, and quality control of all maintenance activities. Key duties will include: Supervise daily maintenance tasks, ensuring timely completion and adherence to brand standards. Oversee PPM (Planned Preventive Maintenance) schedules for all plant, equipment, and guest facilities. Ensure that all repairs and installations are completed to preserve the heritage features of the estate, working in accordance with conservation guidelines. Coordinate with external contractors and vendors, ensuring work meets specifications and budget. Ensure all work complies with UK building codes, health & safety legislation, and fire safety regulations. Monitor energy usage and contribute to sustainability and cost-reduction initiatives. Maintain up-to-date documentation for all statutory inspections and certificates. Support the Director of Engineering in heritage property compliance, including liaison with local authorities and conservation officers. Assist in monitoring departmental budgets, controlling stock, and optimising resource allocation. Ensure the effective use of tools, equipment, and materials to minimise waste. Provide input into CAPEX planning and project costings. What you'll need to succeed To succeed in this role, you will require relevant experience as a maintenance supervisor or leader, ideally within a hospitality, hotel or similar environment. You will also require: Relevant maintenance trade/engineering background Strong technical knowledge Team leadership / supervisory experience Knowledge and awareness of budgets Strong knowledge of compliance and H&S regulations Knowledge and understanding of hotel/hospitality environments What you'll get in return When successful in securing this role, you will receive a 2-year fixed-term contract (which will be renewed) with an impressive 5 estate near Slough. You will also receive: Up to 50,000 starting salary (some room for negotiation for right candidate, please get in touch to discuss) 25 days leave + bank holidays Free parking Opportunity to develop and grow in the role What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 08, 2025
Full time
Your new company We are exclusively partnered with our client - an amazing 5 estate in Slough. This is an exciting time for our client who are seeking a Deputy Maintenance Manager to support the Director of Engineering in leading their in-house maintenance team to ensure compliant and quality maintenance and repair services for the estate. This is a Monday-Friday role typically working 8-6 due to the demands of the estate, and the role will be engaged on an initial 2-year fixed-term contract which will be renewed on a continual basis. Your new role As Deputy Chief Engineer, you will assist the Director of Engineering in managing the maintenance, repair, and preservation of the estate's infrastructure and facilities, ensuring the highest standards of safety, functionality, and presentation for a five-star heritage luxury golf resort. Acting as second-in-command within the Engineering Department, this role plays a key part in delivering cost efficiency, compliance with heritage and statutory regulations, and operational readiness across the property. The Deputy Chief Engineer leads the team in the Director's absence and is instrumental in training, scheduling, and quality control of all maintenance activities. Key duties will include: Supervise daily maintenance tasks, ensuring timely completion and adherence to brand standards. Oversee PPM (Planned Preventive Maintenance) schedules for all plant, equipment, and guest facilities. Ensure that all repairs and installations are completed to preserve the heritage features of the estate, working in accordance with conservation guidelines. Coordinate with external contractors and vendors, ensuring work meets specifications and budget. Ensure all work complies with UK building codes, health & safety legislation, and fire safety regulations. Monitor energy usage and contribute to sustainability and cost-reduction initiatives. Maintain up-to-date documentation for all statutory inspections and certificates. Support the Director of Engineering in heritage property compliance, including liaison with local authorities and conservation officers. Assist in monitoring departmental budgets, controlling stock, and optimising resource allocation. Ensure the effective use of tools, equipment, and materials to minimise waste. Provide input into CAPEX planning and project costings. What you'll need to succeed To succeed in this role, you will require relevant experience as a maintenance supervisor or leader, ideally within a hospitality, hotel or similar environment. You will also require: Relevant maintenance trade/engineering background Strong technical knowledge Team leadership / supervisory experience Knowledge and awareness of budgets Strong knowledge of compliance and H&S regulations Knowledge and understanding of hotel/hospitality environments What you'll get in return When successful in securing this role, you will receive a 2-year fixed-term contract (which will be renewed) with an impressive 5 estate near Slough. You will also receive: Up to 50,000 starting salary (some room for negotiation for right candidate, please get in touch to discuss) 25 days leave + bank holidays Free parking Opportunity to develop and grow in the role What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Events Co-ordinator Salary £29,000 - £32,000 Closing date - 19th September The Events Team plays a crucial role in delivering high-quality events that enhance the visitor experience and generate revenue to support the Museum's collection. As part of the Visitor Experience & Commercial department, the team works collaboratively with Catering, Facilities, Education, Retail, and Visitor Services to ensure seamless event execution and operational excellence. The Events Co-ordinator plays a key supervisory role within the Events team, overseeing the Events & Visitor Experience Administrators and managing core administrative processes for public events and experience days. They also lead on the coordination and processing of group visits to the Museum. In addition to supporting the Events & Partnerships Manager, the Events Co-ordinator takes the lead in planning and delivering smaller public events and deputises for the Events & Partnerships Manager when required. They also contribute to the curatorial and planning phases of new event concepts. Beyond these core responsibilities, the role involves hands-on support with event setup, operational leadership during public events and experience days, and assisting with wider administrative projects across the department as needed. Click Apply to be emailed a link to the recruitment website, where you can complete your application.
Sep 08, 2025
Full time
Events Co-ordinator Salary £29,000 - £32,000 Closing date - 19th September The Events Team plays a crucial role in delivering high-quality events that enhance the visitor experience and generate revenue to support the Museum's collection. As part of the Visitor Experience & Commercial department, the team works collaboratively with Catering, Facilities, Education, Retail, and Visitor Services to ensure seamless event execution and operational excellence. The Events Co-ordinator plays a key supervisory role within the Events team, overseeing the Events & Visitor Experience Administrators and managing core administrative processes for public events and experience days. They also lead on the coordination and processing of group visits to the Museum. In addition to supporting the Events & Partnerships Manager, the Events Co-ordinator takes the lead in planning and delivering smaller public events and deputises for the Events & Partnerships Manager when required. They also contribute to the curatorial and planning phases of new event concepts. Beyond these core responsibilities, the role involves hands-on support with event setup, operational leadership during public events and experience days, and assisting with wider administrative projects across the department as needed. Click Apply to be emailed a link to the recruitment website, where you can complete your application.
Social Club Manager - Community Sports & Leisure Hub Ilford, Essex 6-month fixed-term contract (with potential to extend) 38,000 - 42,000 per year Are you ready to bring your hospitality experience into a more balanced, community-focused environment? We're looking for a Manager to join a well-established sports and leisure organisation in Ilford. If you've worked in pubs, leisure centres, or hospitality venues and are seeking a role with more structure, variety, and a supportive team, this could be the perfect next step. What You'll Be Doing: Overseeing day-to-day operations across two friendly community sites. Supporting staff and ensuring smooth delivery of activities like football, cricket, squash, and badminton. Acting as the main point of contact for members, local groups, and external partners. Making sure facilities are safe, clean, and welcoming, health & safety and maintenance are key. Managing bar and catering operations, ensuring compliance with licensing and legal standards. Helping with budgeting and reporting, with monthly updates to the Board. Organising social and sporting events that bring people together and create a vibrant atmosphere. What We're Looking For: Experience in hospitality, pubs, or leisure venues, especially in a supervisory or management role. A hands-on, people-first approach with great organisational skills. A valid UK driving licence and access to your own transport. Familiarity with licensed trade operations (bar/catering). Why Join Us? A friendly, down-to-earth team that values community and wellbeing. A chance to step away from the fast pace of hospitality while still using your skills. Flexible working arrangements may be considered. Opportunity to make a real impact in a local organisation. If this sounds like your kind of role, reach out to Alex, Anna, or Denise at Adecco Romford for the full job description and next steps. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 05, 2025
Contractor
Social Club Manager - Community Sports & Leisure Hub Ilford, Essex 6-month fixed-term contract (with potential to extend) 38,000 - 42,000 per year Are you ready to bring your hospitality experience into a more balanced, community-focused environment? We're looking for a Manager to join a well-established sports and leisure organisation in Ilford. If you've worked in pubs, leisure centres, or hospitality venues and are seeking a role with more structure, variety, and a supportive team, this could be the perfect next step. What You'll Be Doing: Overseeing day-to-day operations across two friendly community sites. Supporting staff and ensuring smooth delivery of activities like football, cricket, squash, and badminton. Acting as the main point of contact for members, local groups, and external partners. Making sure facilities are safe, clean, and welcoming, health & safety and maintenance are key. Managing bar and catering operations, ensuring compliance with licensing and legal standards. Helping with budgeting and reporting, with monthly updates to the Board. Organising social and sporting events that bring people together and create a vibrant atmosphere. What We're Looking For: Experience in hospitality, pubs, or leisure venues, especially in a supervisory or management role. A hands-on, people-first approach with great organisational skills. A valid UK driving licence and access to your own transport. Familiarity with licensed trade operations (bar/catering). Why Join Us? A friendly, down-to-earth team that values community and wellbeing. A chance to step away from the fast pace of hospitality while still using your skills. Flexible working arrangements may be considered. Opportunity to make a real impact in a local organisation. If this sounds like your kind of role, reach out to Alex, Anna, or Denise at Adecco Romford for the full job description and next steps. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hotel Reception Manager Royal National Hotel 40 hours Fully Flexible 5 out of 7 days weekly rota £28,194.00 + benefits Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2024. We are now recruiting a Reception Manager at our Royal National 1630-bedroom Hotel. Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest journey from check in to check out. Working as part of a large Reception team with 2 other Reception Managers, you will be a role model for the team, leading by example to create a memorable guest experience for each guest, and address any shortfalls in service quality and operating standards. Key Duties will include the following: Support the Front Office Management team in delivering quality of service and delivery for all services and facilities within Front Office departments holding regularly team meetings to agree areas of operational focus on service quality, KPI and other targets. Confidently handle any guest complaints in a timely manner and ensure that suitable solutions are reached to satisfaction of our guests. Establish guest satisfaction data and develops improvement plans to address service shortfalls in service quality and /or delivery standards Ensure that the front desk team provides a professional and friendly service for customers and manage any guest complaints that arise. Ensure that there is adequate cover across the reception through scheduling staff rotas and providing cover as needed. Responsible for recruiting, onboarding all Reception and other front of house team members you will create a culture of continuous professional development empowering them to deliver and be the best What we d like from you Previous experience as a Reception Supervisor or Front of House supervisor in a similar operation A Passion for hospitality you are all about creating memorable experiences for others no matter what time of day. Commercially focused with an understanding of how to maximise profits through revenue management. Experience of budgets, P&L and forecasting would be advantageous. Personable and engaging with the ability to build rapport easily, with great communication skills with both internal departments and guests alike A multi-tasker with your excellent organisation skills, you can prioritise workload and also adapt to changing priorities where needed. You will be a natural leader with the ability to motivate and develop a team to reach their full potential both personally and professionally. A positive can-do attitude, you are calm under pressure, able to work both independently and as part of a team. A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera) What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days. Reward and recognition schemes including discounts across a number of high street brands 50% discount to friends and family at our hotels (excluding Morton Hotel) Employee Assistance Programme Workplace pension scheme Interest free season ticket loan (after probation) Training and development through our ILH Group Academy to support your career development and growth. Employee recognition awards, Christmas Party and other social events. Free Meals on site Local discounts at Gym, Dry Cleaners, Restaurant outlets
Sep 05, 2025
Full time
Hotel Reception Manager Royal National Hotel 40 hours Fully Flexible 5 out of 7 days weekly rota £28,194.00 + benefits Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2024. We are now recruiting a Reception Manager at our Royal National 1630-bedroom Hotel. Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest journey from check in to check out. Working as part of a large Reception team with 2 other Reception Managers, you will be a role model for the team, leading by example to create a memorable guest experience for each guest, and address any shortfalls in service quality and operating standards. Key Duties will include the following: Support the Front Office Management team in delivering quality of service and delivery for all services and facilities within Front Office departments holding regularly team meetings to agree areas of operational focus on service quality, KPI and other targets. Confidently handle any guest complaints in a timely manner and ensure that suitable solutions are reached to satisfaction of our guests. Establish guest satisfaction data and develops improvement plans to address service shortfalls in service quality and /or delivery standards Ensure that the front desk team provides a professional and friendly service for customers and manage any guest complaints that arise. Ensure that there is adequate cover across the reception through scheduling staff rotas and providing cover as needed. Responsible for recruiting, onboarding all Reception and other front of house team members you will create a culture of continuous professional development empowering them to deliver and be the best What we d like from you Previous experience as a Reception Supervisor or Front of House supervisor in a similar operation A Passion for hospitality you are all about creating memorable experiences for others no matter what time of day. Commercially focused with an understanding of how to maximise profits through revenue management. Experience of budgets, P&L and forecasting would be advantageous. Personable and engaging with the ability to build rapport easily, with great communication skills with both internal departments and guests alike A multi-tasker with your excellent organisation skills, you can prioritise workload and also adapt to changing priorities where needed. You will be a natural leader with the ability to motivate and develop a team to reach their full potential both personally and professionally. A positive can-do attitude, you are calm under pressure, able to work both independently and as part of a team. A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera) What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days. Reward and recognition schemes including discounts across a number of high street brands 50% discount to friends and family at our hotels (excluding Morton Hotel) Employee Assistance Programme Workplace pension scheme Interest free season ticket loan (after probation) Training and development through our ILH Group Academy to support your career development and growth. Employee recognition awards, Christmas Party and other social events. Free Meals on site Local discounts at Gym, Dry Cleaners, Restaurant outlets