KFC Restaurant Manager Welcome Break Corley, KFC, M6 J3/4 Southbound, Corley, Coventry, CV7 8NR Pay up to £34,000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Restaurant Manager at Welcome Break. Heading up your own unit, you'll lead the team and drive profitable sales growth. In return, you'll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Restaurant Manager role is demanding but if you have the right qualities and you're up for an exciting challenge, we'll help you reach your full potential. A Restaurant Manager would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Restaurant Managers : Competitive salary plus bonus £10 on-shift meal allowance 30 days' holiday increase with service Contributory pension (after 3 months) Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Restaurant Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Sep 06, 2025
Full time
KFC Restaurant Manager Welcome Break Corley, KFC, M6 J3/4 Southbound, Corley, Coventry, CV7 8NR Pay up to £34,000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Restaurant Manager at Welcome Break. Heading up your own unit, you'll lead the team and drive profitable sales growth. In return, you'll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Restaurant Manager role is demanding but if you have the right qualities and you're up for an exciting challenge, we'll help you reach your full potential. A Restaurant Manager would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Restaurant Managers : Competitive salary plus bonus £10 on-shift meal allowance 30 days' holiday increase with service Contributory pension (after 3 months) Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Restaurant Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Starbucks Assistant Manager Welcome Break Corley, Starbucks, M6 J3/4 Northbound, Corley, Coventry, CV7 8NR Pay up to £27,000 pa plus bonus and £10 on-shift meal allowance Fantastic benefits & discounts, free parking & great career opportunities Great managers aren't born, they're made. If you want to make it as a successful manager, Welcome Break could give you the perfect start. As an Assistant Manager, you'll support the Unit Business Manager in every aspect of running the unit - from people management to driving sales and profitability. It's fast-paced and demanding but we'll give you plenty of support and training to develop your career and help you progress. A Welcome Break Assistant Manager would ideally: Have experience in a supervisor or management role in customer service Be passionate about delivering great customer service. Be a good people manager who can motivate others and lead by example. Be a true multi-tasker able to juggle a range of tasks. Be business-minded and focused on delivering profitable sales growth. Have ambition to develop their management career. Key benefits for Assistant Managers: Competitive salary plus bonus £10 on shift meal allowance 30 days' holiday increases with service Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Contributory pension (after 3 months) Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Sep 06, 2025
Full time
Starbucks Assistant Manager Welcome Break Corley, Starbucks, M6 J3/4 Northbound, Corley, Coventry, CV7 8NR Pay up to £27,000 pa plus bonus and £10 on-shift meal allowance Fantastic benefits & discounts, free parking & great career opportunities Great managers aren't born, they're made. If you want to make it as a successful manager, Welcome Break could give you the perfect start. As an Assistant Manager, you'll support the Unit Business Manager in every aspect of running the unit - from people management to driving sales and profitability. It's fast-paced and demanding but we'll give you plenty of support and training to develop your career and help you progress. A Welcome Break Assistant Manager would ideally: Have experience in a supervisor or management role in customer service Be passionate about delivering great customer service. Be a good people manager who can motivate others and lead by example. Be a true multi-tasker able to juggle a range of tasks. Be business-minded and focused on delivering profitable sales growth. Have ambition to develop their management career. Key benefits for Assistant Managers: Competitive salary plus bonus £10 on shift meal allowance 30 days' holiday increases with service Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Contributory pension (after 3 months) Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Deputy Manager to help us achieve our goals. Joining us at Dorking Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Working with the Home Manager and Quality Assurance team, the Deputy Manager will be responsible for ensuring effective and safe clinical practice, monitor standards via audits and observations, review policies, implement action plans and provide reports as required At Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing: Upholding the values of Hamberley Care Homes and leading the Care teams. Providing leadership, support and supervision for clinical and care staff as advised by the Home Manager. On call duties according to the needs of the home and Home Manager. Within scope of practice and knowledge, researching, devising and delivering written and verbal training modules and workshops to improve delivery of care. Providing feedback to Home Manager on any areas of staff improvement. Supporting the Home Manager with clinically related aspects of the home including, assessments of potential residents, liaising with commissioners and stakeholders. Leading team and clinical review meetings. Working with the Home Manager and QA teams to ensure effective and safe clinical practice is maintained. Carrying out investigations and responding to any complaints or concerns. Could you be part of our team? We are recruiting for a Deputy manager to join our dynamic team. The successful applicant will be/have: Registered Nurse with valid NMC Pin and demonstrable post registration experience Managing or mentoring experience Previous experience working as a Senior Nurse or staff nurse or registered nurse in a Care Home environment is desirable People Management experience Possess committed and organised approach A confident communicator with excellent verbal and written communication skills If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Dorking's most stunning care home Dorking Manor is a luxurious care home in Surrey, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Sep 06, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Deputy Manager to help us achieve our goals. Joining us at Dorking Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Working with the Home Manager and Quality Assurance team, the Deputy Manager will be responsible for ensuring effective and safe clinical practice, monitor standards via audits and observations, review policies, implement action plans and provide reports as required At Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing: Upholding the values of Hamberley Care Homes and leading the Care teams. Providing leadership, support and supervision for clinical and care staff as advised by the Home Manager. On call duties according to the needs of the home and Home Manager. Within scope of practice and knowledge, researching, devising and delivering written and verbal training modules and workshops to improve delivery of care. Providing feedback to Home Manager on any areas of staff improvement. Supporting the Home Manager with clinically related aspects of the home including, assessments of potential residents, liaising with commissioners and stakeholders. Leading team and clinical review meetings. Working with the Home Manager and QA teams to ensure effective and safe clinical practice is maintained. Carrying out investigations and responding to any complaints or concerns. Could you be part of our team? We are recruiting for a Deputy manager to join our dynamic team. The successful applicant will be/have: Registered Nurse with valid NMC Pin and demonstrable post registration experience Managing or mentoring experience Previous experience working as a Senior Nurse or staff nurse or registered nurse in a Care Home environment is desirable People Management experience Possess committed and organised approach A confident communicator with excellent verbal and written communication skills If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Dorking's most stunning care home Dorking Manor is a luxurious care home in Surrey, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Unit Business Manager Welcome Break, TGB/Chopstix, Oxford , Thame Road, J8a, M40, OX33 1LJ Pay up to £32000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Store Manager at Welcome Break. Heading up your own unit, you'll lead the team and drive profitable sales growth. In return, you'll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Store Manager role is demanding but if you have the right qualities and you're up for an exciting challenge, we'll help you reach your full potential. A Store Manager would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Store Managers : Competitive salary plus bonus £10 on-shift meal allowance 30 days' holiday increase with service Contributory pension (after 3 months) Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Store Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Sep 06, 2025
Full time
Unit Business Manager Welcome Break, TGB/Chopstix, Oxford , Thame Road, J8a, M40, OX33 1LJ Pay up to £32000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Store Manager at Welcome Break. Heading up your own unit, you'll lead the team and drive profitable sales growth. In return, you'll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Store Manager role is demanding but if you have the right qualities and you're up for an exciting challenge, we'll help you reach your full potential. A Store Manager would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Store Managers : Competitive salary plus bonus £10 on-shift meal allowance 30 days' holiday increase with service Contributory pension (after 3 months) Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Store Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
The Belfry Hotel & Resort
Sutton Coldfield, West Midlands
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Salary The on-target earning potential for this role is £35,717.76, comprising a base rate of £33,196.80 supplemented by an estimated £2,520.96 in gratuities, ensuring a rewarding compensation package. About the role We're looking for a hardworking and proactive Back of House Assistant Manager to help oversee the smooth running of our kitchen operations. You'll support the Kitchen Porter Manager in leading the porter team, ensuring all kitchen areas are clean, organised, and fully equipped to support a fast-paced, high-standard kitchen environment. Key Responsibilities: Support the day-to-day management of the kitchen porter team Maintain high standards of cleanliness and hygiene in all kitchen areas Organise cleaning schedules and ensure duties are carried out efficiently and thoroughly Assist with inventory management of cleaning supplies and kitchen equipment Train and motivate new and existing porters Step in for the Kitchen Porter Manager when needed Ensure compliance with food safety, hygiene, and health & safety regulations Liaise with chefs and kitchen staff to meet operational needs About you Previous experience in a kitchen porter role Experience in a supervisory or team leader capacity is preferred Strong work ethic with a hands-on, lead by example approach Excellent time management and communication skills Able to thrive in a fast-paced, physically demanding environment Knowledge of food hygiene and health & safety standards Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. Our Values Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are.
Sep 06, 2025
Full time
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. Salary The on-target earning potential for this role is £35,717.76, comprising a base rate of £33,196.80 supplemented by an estimated £2,520.96 in gratuities, ensuring a rewarding compensation package. About the role We're looking for a hardworking and proactive Back of House Assistant Manager to help oversee the smooth running of our kitchen operations. You'll support the Kitchen Porter Manager in leading the porter team, ensuring all kitchen areas are clean, organised, and fully equipped to support a fast-paced, high-standard kitchen environment. Key Responsibilities: Support the day-to-day management of the kitchen porter team Maintain high standards of cleanliness and hygiene in all kitchen areas Organise cleaning schedules and ensure duties are carried out efficiently and thoroughly Assist with inventory management of cleaning supplies and kitchen equipment Train and motivate new and existing porters Step in for the Kitchen Porter Manager when needed Ensure compliance with food safety, hygiene, and health & safety regulations Liaise with chefs and kitchen staff to meet operational needs About you Previous experience in a kitchen porter role Experience in a supervisory or team leader capacity is preferred Strong work ethic with a hands-on, lead by example approach Excellent time management and communication skills Able to thrive in a fast-paced, physically demanding environment Knowledge of food hygiene and health & safety standards Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. Our Values Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are.
Located in a prominent position on Shoreditch High Street, One Hundred signifies the evolution of Shoreditch and is home to 258 bedrooms and suites, restaurants and bars and five meeting and event spaces. The restaurants and bars include Seed Library, a cocktail bar by renowned bartender Mr Lyan and Kaso a rooftop bar and terrace with panoramic views across East London. The lobby bar and coffee shop and Sticks & Sushi complete the hotel's food and drinks offering . Bedrooms and suites at the hotel place emphasis on comfort and are designed as your retreat from the vibrancy and energy of the area, providing headspace and calm the heart of Shoreditch allowing you to disconnect from the outside world. An independent spirit at the social heartof an evolving Shoreditch. At One Hundred Shoreditch, we do things with personality. We're a buzzing East London destination where bedrooms, restaurants, bars and events spaces all come together - and behind the scenes, our team ensures everything runs seamlessly. We're looking for a Housekeeping Coordinator to join our team and be the hub of communication for our busy Housekeeping department. What you'll do: Act as the key link between Housekeeping, Front Office, and Maintenance teams. Manage daily administrative tasks including scheduling, record-keeping, and reporting. Coordinate room assignments, special requests, and VIP preparations. Support the Housekeeping Managers with stock control and ordering of supplies. Answer internal calls promptly, responding to guest and team requests with efficiency and care. Help ensure the smooth running of the department, keeping operations organised and on track. Salary: £30,963 p/a service charge, plus benefits This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include: Guest experience including dinner and drinks 6 complimentary nights a year at any Lore Group hotel Lore Group Employee & Immediate Family Rates Lore Group Friend and Family Rates 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery 50% discount in Lore Group restaurants and bars Contribution towards Health Cash Plan Life Assurance 2 days paid volunteering leave per year Length of service incentives (additional holiday) Bespoke training programmes Free meals on duty Incentives such as Ride-to-Work and season ticket loan Quarterly employee award ceremony and company staff parties Employee assistance programme Location: London
Sep 06, 2025
Full time
Located in a prominent position on Shoreditch High Street, One Hundred signifies the evolution of Shoreditch and is home to 258 bedrooms and suites, restaurants and bars and five meeting and event spaces. The restaurants and bars include Seed Library, a cocktail bar by renowned bartender Mr Lyan and Kaso a rooftop bar and terrace with panoramic views across East London. The lobby bar and coffee shop and Sticks & Sushi complete the hotel's food and drinks offering . Bedrooms and suites at the hotel place emphasis on comfort and are designed as your retreat from the vibrancy and energy of the area, providing headspace and calm the heart of Shoreditch allowing you to disconnect from the outside world. An independent spirit at the social heartof an evolving Shoreditch. At One Hundred Shoreditch, we do things with personality. We're a buzzing East London destination where bedrooms, restaurants, bars and events spaces all come together - and behind the scenes, our team ensures everything runs seamlessly. We're looking for a Housekeeping Coordinator to join our team and be the hub of communication for our busy Housekeeping department. What you'll do: Act as the key link between Housekeeping, Front Office, and Maintenance teams. Manage daily administrative tasks including scheduling, record-keeping, and reporting. Coordinate room assignments, special requests, and VIP preparations. Support the Housekeeping Managers with stock control and ordering of supplies. Answer internal calls promptly, responding to guest and team requests with efficiency and care. Help ensure the smooth running of the department, keeping operations organised and on track. Salary: £30,963 p/a service charge, plus benefits This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include: Guest experience including dinner and drinks 6 complimentary nights a year at any Lore Group hotel Lore Group Employee & Immediate Family Rates Lore Group Friend and Family Rates 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery 50% discount in Lore Group restaurants and bars Contribution towards Health Cash Plan Life Assurance 2 days paid volunteering leave per year Length of service incentives (additional holiday) Bespoke training programmes Free meals on duty Incentives such as Ride-to-Work and season ticket loan Quarterly employee award ceremony and company staff parties Employee assistance programme Location: London
Housekeeper - Serviced Apartments (Newbury) Role Overview We are seeking a reliable Housekeeper with their own car and a valid UK driving licence to join our client's premium serviced apartment team. This role is key to maintaining the exceptional cleanliness and high standards that make their apartments the first choice for guests. You will be responsible for delivering a first-class housekeeping service across properties located in Newbury. A driving licence and car are essential as you will be collecting supplies and linen from our storage unit to ensure smooth apartment turnovers. Reporting Lines Reports to: Operations Manager Works closely with: Housekeeping team, Operations, Guest Services Interfaces with: Guests, Suppliers, and Outsourced service providers Key Responsibilities Deliver outstanding cleaning and preparation of apartments to brand standards, ensuring all areas are immaculate for guest arrival. Collaborate with employed housekeeping staff to complete timely and efficient changeovers. Maintain cleanliness of communal facilities and ensure kitchens, bathrooms, and bedrooms are spotless and fully stocked. Attend to spills and messes swiftly with appropriate equipment. Handle linen replenishment and make beds according to brand specifications. Clean upholstered furniture carefully, maintaining attention to detail throughout. Report any maintenance concerns promptly to the relevant teams. Adapt cleaning and preparation to guest requirements, such as setting up high chairs or travel cots. What Success Looks Like Consistently upholding the high-quality standards of The Corporate Housing Partnership. Promptly communicating any property maintenance issues. Working harmoniously within the housekeeping team, both in-house and outsourced. Minimising the need for re-work by the Guest Experience and Operations team. Attending regular training sessions to ensure best practices are followed. Candidate Profile Must have a valid UK driving licence and own vehicle - no exceptions. Minimum of 1 year's experience in housekeeping within a hotel environment, holiday rental, or serviced apartment environment. Exceptional attention to detail combined with a proactive, can-do attitude. Flexible approach to working hours, including seasonal variations. Professional appearance and strong interpersonal skills. Committed to following standards and procedures precisely. Position Details Job type: Full-time, Permanent Hours: 30-35 per week Pay: 13.00 per hour Benefits: Company pension, on-site parking, referral programme If you have the right experience and meet the driving requirements, this is a fantastic opportunity to join a respected premium serviced apartment provider with a supportive team environment.
Sep 05, 2025
Full time
Housekeeper - Serviced Apartments (Newbury) Role Overview We are seeking a reliable Housekeeper with their own car and a valid UK driving licence to join our client's premium serviced apartment team. This role is key to maintaining the exceptional cleanliness and high standards that make their apartments the first choice for guests. You will be responsible for delivering a first-class housekeeping service across properties located in Newbury. A driving licence and car are essential as you will be collecting supplies and linen from our storage unit to ensure smooth apartment turnovers. Reporting Lines Reports to: Operations Manager Works closely with: Housekeeping team, Operations, Guest Services Interfaces with: Guests, Suppliers, and Outsourced service providers Key Responsibilities Deliver outstanding cleaning and preparation of apartments to brand standards, ensuring all areas are immaculate for guest arrival. Collaborate with employed housekeeping staff to complete timely and efficient changeovers. Maintain cleanliness of communal facilities and ensure kitchens, bathrooms, and bedrooms are spotless and fully stocked. Attend to spills and messes swiftly with appropriate equipment. Handle linen replenishment and make beds according to brand specifications. Clean upholstered furniture carefully, maintaining attention to detail throughout. Report any maintenance concerns promptly to the relevant teams. Adapt cleaning and preparation to guest requirements, such as setting up high chairs or travel cots. What Success Looks Like Consistently upholding the high-quality standards of The Corporate Housing Partnership. Promptly communicating any property maintenance issues. Working harmoniously within the housekeeping team, both in-house and outsourced. Minimising the need for re-work by the Guest Experience and Operations team. Attending regular training sessions to ensure best practices are followed. Candidate Profile Must have a valid UK driving licence and own vehicle - no exceptions. Minimum of 1 year's experience in housekeeping within a hotel environment, holiday rental, or serviced apartment environment. Exceptional attention to detail combined with a proactive, can-do attitude. Flexible approach to working hours, including seasonal variations. Professional appearance and strong interpersonal skills. Committed to following standards and procedures precisely. Position Details Job type: Full-time, Permanent Hours: 30-35 per week Pay: 13.00 per hour Benefits: Company pension, on-site parking, referral programme If you have the right experience and meet the driving requirements, this is a fantastic opportunity to join a respected premium serviced apartment provider with a supportive team environment.
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Sep 05, 2025
Full time
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
We are currently looking for an experienced Pub Manager to oversee the day to day running of our Pub and Restaurant with high quality rooms. Providing our customers with a unforgettable experience is at the forefront of everything we do. We want to create an exceptional experience for our customers. We pride ourselves on offering great quality food and service, so the successful candidate must be able to work alongside our chefs to deliver a great menu, and offer an excellent level of customer care alongside it. You will be responsible for managing and training a small team of staff, and will show enthusiasm when promoting the business, researching new innovative ideas and actively drive it forward. We are looking for a truly self motivated leader, with a wealth of experience within the hospitality sector. This is a fantastic opportunity for someone to lead a team in a growing business, and you will be responsible for running all areas of the bar, restaurant and accommodations on a day to day basis with a hands on approach, and maintaining the highest standards. The ideal candidate will: Lead and manage all aspects of the restaurant (in conjunction with the chef), bar and accommodations, ensuring the highest standards of service and guest satisfaction. Ensuring the kitchen maintains quality control and compliance with health and safety regulations. Effectively recruit, supervise and train staff inline with our company guidelines. Develop and implement operational policies and procedures to enhance efficiency Manage inventory, sourcing supplies (local where possible), negotiate with vendors and maintain good cost controls. Monitor financial performance, including budgeting and forecasting. Work with shareholders to grow revenue and increase sales across bar, food and rooms. Requirements The ideal candidate will have worked within a managerial role within the hospitality sector, preferably in pubs or hotels, and have experience of cellar management/real ales. Strong skills in team management Excellent communication skills with a focus on customer service excellence. Ability to work flexible hours, including evenings and weekends as required. A passion for hospitality with a drive for creating memorable experiences for customers. Strong Bartending skills Experience overseeing food preparation and kitchen operations Experience managing accommodations and room rentals. Job Types: Full-time, Permanent Ability to commute/relocate: Burnham Market NR21: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person
Sep 05, 2025
Full time
We are currently looking for an experienced Pub Manager to oversee the day to day running of our Pub and Restaurant with high quality rooms. Providing our customers with a unforgettable experience is at the forefront of everything we do. We want to create an exceptional experience for our customers. We pride ourselves on offering great quality food and service, so the successful candidate must be able to work alongside our chefs to deliver a great menu, and offer an excellent level of customer care alongside it. You will be responsible for managing and training a small team of staff, and will show enthusiasm when promoting the business, researching new innovative ideas and actively drive it forward. We are looking for a truly self motivated leader, with a wealth of experience within the hospitality sector. This is a fantastic opportunity for someone to lead a team in a growing business, and you will be responsible for running all areas of the bar, restaurant and accommodations on a day to day basis with a hands on approach, and maintaining the highest standards. The ideal candidate will: Lead and manage all aspects of the restaurant (in conjunction with the chef), bar and accommodations, ensuring the highest standards of service and guest satisfaction. Ensuring the kitchen maintains quality control and compliance with health and safety regulations. Effectively recruit, supervise and train staff inline with our company guidelines. Develop and implement operational policies and procedures to enhance efficiency Manage inventory, sourcing supplies (local where possible), negotiate with vendors and maintain good cost controls. Monitor financial performance, including budgeting and forecasting. Work with shareholders to grow revenue and increase sales across bar, food and rooms. Requirements The ideal candidate will have worked within a managerial role within the hospitality sector, preferably in pubs or hotels, and have experience of cellar management/real ales. Strong skills in team management Excellent communication skills with a focus on customer service excellence. Ability to work flexible hours, including evenings and weekends as required. A passion for hospitality with a drive for creating memorable experiences for customers. Strong Bartending skills Experience overseeing food preparation and kitchen operations Experience managing accommodations and room rentals. Job Types: Full-time, Permanent Ability to commute/relocate: Burnham Market NR21: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person
If you are from a Customer Services, Sales, Retail, Estate Agents, Recruitment, Finance, Telesales, Complaint Handling background we would love to hear from you as you may have the transferable skills we are looking for! We are looking for a number of Collection Account Managers to join a friendly team in the heart of Truro to work with some new Commercial Clients! Join a company with great earning potential! Do you want to join a company who fly their colleagues to their Annual General Meeting? Look no further! You will have an excellent telephone manner and be able to provide customer service over the phone ensuring professionalism at all times. On a day to day basis you will be contacting customers that have fallen into arrears with their clients to collect payments over the phone and working with them to negotiate repayment plans. You must be able to remain calm, focused and professional under pressure. Telephone experience is preferred but not essential as full training will be given as this company champion employee progression 30,000k per annum + uncapped commission 37.5 hrs per week + 1 in 4 Saturdays Fantastic uncapped commission structure Ongoing training and personal development Career Progression Opportunities Social Events - All expenses Paid , flights, hotels etc. A recruitment open day will be held every Thursday, this is your opportunity to meet the hiring managers, team and find out more about the role, work place culture and ask questions about the role! If you would like to find out more about this fantastic opportunity please contact Sally Appleby or Louise Fletcher at Berry Recruitment Truro for more information Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Sep 05, 2025
Full time
If you are from a Customer Services, Sales, Retail, Estate Agents, Recruitment, Finance, Telesales, Complaint Handling background we would love to hear from you as you may have the transferable skills we are looking for! We are looking for a number of Collection Account Managers to join a friendly team in the heart of Truro to work with some new Commercial Clients! Join a company with great earning potential! Do you want to join a company who fly their colleagues to their Annual General Meeting? Look no further! You will have an excellent telephone manner and be able to provide customer service over the phone ensuring professionalism at all times. On a day to day basis you will be contacting customers that have fallen into arrears with their clients to collect payments over the phone and working with them to negotiate repayment plans. You must be able to remain calm, focused and professional under pressure. Telephone experience is preferred but not essential as full training will be given as this company champion employee progression 30,000k per annum + uncapped commission 37.5 hrs per week + 1 in 4 Saturdays Fantastic uncapped commission structure Ongoing training and personal development Career Progression Opportunities Social Events - All expenses Paid , flights, hotels etc. A recruitment open day will be held every Thursday, this is your opportunity to meet the hiring managers, team and find out more about the role, work place culture and ask questions about the role! If you would like to find out more about this fantastic opportunity please contact Sally Appleby or Louise Fletcher at Berry Recruitment Truro for more information Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Are you a detail-driven and dynamic Head Housekeeper with a passion for delivering impeccable standards? Do you thrive in a luxury hospitality environment where every detail matters? Our client is seeking an experienced and confident Head of Housekeeping to take charge of the housekeeping operation within a prestigious, high-end property. This live-in position offers accommodation in a beautiful house on the estate, giving you the opportunity to be fully immersed in the daily rhythm of this exceptional setting. (Please note while the accommodation is free, utility bills are not included.) What You ll Be Doing: Lead all housekeeping operations across guest accommodation, public areas, and event spaces, ensuring the highest levels of cleanliness and presentation Maintain readiness for high-profile events and ensure guest areas consistently exceed expectations Manage departmental budgets, inventory, and procurement, with a focus on sustainability and cost efficiency Collaborate with cross-functional teams including Events, Facilities, and Maintenance to ensure smooth operations Handle guest feedback proactively, resolving any issues with professionalism and speed Recruit, train, and develop a high-performing, motivated housekeeping team Implement structured rota planning and performance management procedures What They re Looking For: Proven experience as a Head Housekeeper, Estate Manager, or in a similar senior operational role within a luxury hotel or private estate A meticulous eye for detail and strong problem-solving skills Solid experience in budget control, rota planning, and team leadership A calm and confident management style with excellent communication abilities Proficiency in Microsoft Office (particularly Word and Excel) A flexible, guest-focused mindset, committed to delivering outstanding service A full UK driving licence is essential What s on Offer: Free on-site live-in accommodation 28 days holiday (increasing with length of service) Company pension scheme Regular reviews, recognition and professional development support This is more than just a housekeeping job. It s a chance to lead within a remarkable setting and make a real impact. If you re an experienced Head of Housekeeping looking for your next challenge in a truly unique environment, apply now and take the next step in your hospitality leadership career.
Sep 05, 2025
Full time
Are you a detail-driven and dynamic Head Housekeeper with a passion for delivering impeccable standards? Do you thrive in a luxury hospitality environment where every detail matters? Our client is seeking an experienced and confident Head of Housekeeping to take charge of the housekeeping operation within a prestigious, high-end property. This live-in position offers accommodation in a beautiful house on the estate, giving you the opportunity to be fully immersed in the daily rhythm of this exceptional setting. (Please note while the accommodation is free, utility bills are not included.) What You ll Be Doing: Lead all housekeeping operations across guest accommodation, public areas, and event spaces, ensuring the highest levels of cleanliness and presentation Maintain readiness for high-profile events and ensure guest areas consistently exceed expectations Manage departmental budgets, inventory, and procurement, with a focus on sustainability and cost efficiency Collaborate with cross-functional teams including Events, Facilities, and Maintenance to ensure smooth operations Handle guest feedback proactively, resolving any issues with professionalism and speed Recruit, train, and develop a high-performing, motivated housekeeping team Implement structured rota planning and performance management procedures What They re Looking For: Proven experience as a Head Housekeeper, Estate Manager, or in a similar senior operational role within a luxury hotel or private estate A meticulous eye for detail and strong problem-solving skills Solid experience in budget control, rota planning, and team leadership A calm and confident management style with excellent communication abilities Proficiency in Microsoft Office (particularly Word and Excel) A flexible, guest-focused mindset, committed to delivering outstanding service A full UK driving licence is essential What s on Offer: Free on-site live-in accommodation 28 days holiday (increasing with length of service) Company pension scheme Regular reviews, recognition and professional development support This is more than just a housekeeping job. It s a chance to lead within a remarkable setting and make a real impact. If you re an experienced Head of Housekeeping looking for your next challenge in a truly unique environment, apply now and take the next step in your hospitality leadership career.
Interaction Recruitment in Northampton are currently recruiting for Front of House Staff as below: Locations: Northamptonshire, Bedfordshire, Buckinghamshire Title: Catering Assistant, General Assistant, Food Service Assistant, Plate Waiter, Bartender Industries: B&I Contract Catering, Hotels, Restaurants, Pubs, Bars, Events Pay: £12.50 per hour PAYE minimum pay, we do offer esculated rates from time + 1/4 to double pay You'd be paid weekly for any work completed the week prior, we pay holiday pay of which can be taken at any time We are looking for the following candidates: those who are comfortable, confident and experienced in Catering and Hospitality from GA work in contract catering to Silver Service Plate Waiting in restaurants drivers who have access to a reliable vehicle and can travel around 30 minutes to a shift without public transport ideal if you have an enhanced DBS certificate dated within the last 3 years or part of the Update Service as we supply many schools both public and private flexible adhoc or full time availability, we offer day shifts, night shifts and weekend shifts communicative, approachable, reliable, punctual, presentable, postive attitude preferably experienced Bartenders who can travel within 45 minutes of Northampton preferably experienced Silver Service Plate Waiters or Waiters with hotel experience ideally, those who have done events or agency work as you'd be used to working in different environments good sickness record, references will be checked full UK right to work over the age of 18 for insurance purposes as a lot of our work is evenings If you have read the above criteria and want to join our amazing, fun and hard working Front of House team, please get in touch or apply to this advert with your up to date CV. Alternatively, you can register with Interaction Rectruitment via (url removed) for reading! Cheryl Wilson - Relationship Manager - Interaction Recruitment, 82a Abington St, Northampton, NN1 2AP. INDNH
Sep 05, 2025
Seasonal
Interaction Recruitment in Northampton are currently recruiting for Front of House Staff as below: Locations: Northamptonshire, Bedfordshire, Buckinghamshire Title: Catering Assistant, General Assistant, Food Service Assistant, Plate Waiter, Bartender Industries: B&I Contract Catering, Hotels, Restaurants, Pubs, Bars, Events Pay: £12.50 per hour PAYE minimum pay, we do offer esculated rates from time + 1/4 to double pay You'd be paid weekly for any work completed the week prior, we pay holiday pay of which can be taken at any time We are looking for the following candidates: those who are comfortable, confident and experienced in Catering and Hospitality from GA work in contract catering to Silver Service Plate Waiting in restaurants drivers who have access to a reliable vehicle and can travel around 30 minutes to a shift without public transport ideal if you have an enhanced DBS certificate dated within the last 3 years or part of the Update Service as we supply many schools both public and private flexible adhoc or full time availability, we offer day shifts, night shifts and weekend shifts communicative, approachable, reliable, punctual, presentable, postive attitude preferably experienced Bartenders who can travel within 45 minutes of Northampton preferably experienced Silver Service Plate Waiters or Waiters with hotel experience ideally, those who have done events or agency work as you'd be used to working in different environments good sickness record, references will be checked full UK right to work over the age of 18 for insurance purposes as a lot of our work is evenings If you have read the above criteria and want to join our amazing, fun and hard working Front of House team, please get in touch or apply to this advert with your up to date CV. Alternatively, you can register with Interaction Rectruitment via (url removed) for reading! Cheryl Wilson - Relationship Manager - Interaction Recruitment, 82a Abington St, Northampton, NN1 2AP. INDNH
Choralis Consulting have instructions to recruit an Assistant Accountant. The Company: is a well established leading Hotel and Leisure chain based in central London. The Role: You will actively support the Financial Accounting Manager in the effective running of the finance function. Prepare and submit weekly payment runs to suppliers, accruals and prepayments, assist in the submission of monthly payroll payments and banking reconciliations, quarterly VAT returns and balance sheet reconciliations. Assist in month-end closure activities and inter company transactions. Support audit preparation, ensuring timely and organised documentation and assist with internal control procedures and process improvements. The person: Graduate, part qualified/finalist ACCA/CIMA with at least 3 years prior experience in a similar finance or accounting role.Strong understanding of financial processes and accounting principles preferably in Leisure, Hotel or a service industry. Excellent attention to detail, good time management, a strong communicator, team-oriented mindset and willingness to learn and grow. Self motivated, proactive and collaborative, wants to qualify ACCA/CIMA comfortable joining a small head office team. This is a critical role and will support the Financial Accounting Manager in developing and achieving a 'world class' accounting operation.(excel skills , pivot tables, Vlookups etc) - This role is currently a 5 day office based in central London.
Sep 05, 2025
Full time
Choralis Consulting have instructions to recruit an Assistant Accountant. The Company: is a well established leading Hotel and Leisure chain based in central London. The Role: You will actively support the Financial Accounting Manager in the effective running of the finance function. Prepare and submit weekly payment runs to suppliers, accruals and prepayments, assist in the submission of monthly payroll payments and banking reconciliations, quarterly VAT returns and balance sheet reconciliations. Assist in month-end closure activities and inter company transactions. Support audit preparation, ensuring timely and organised documentation and assist with internal control procedures and process improvements. The person: Graduate, part qualified/finalist ACCA/CIMA with at least 3 years prior experience in a similar finance or accounting role.Strong understanding of financial processes and accounting principles preferably in Leisure, Hotel or a service industry. Excellent attention to detail, good time management, a strong communicator, team-oriented mindset and willingness to learn and grow. Self motivated, proactive and collaborative, wants to qualify ACCA/CIMA comfortable joining a small head office team. This is a critical role and will support the Financial Accounting Manager in developing and achieving a 'world class' accounting operation.(excel skills , pivot tables, Vlookups etc) - This role is currently a 5 day office based in central London.
Installations Manager (Hotel Furniture) Location: South England Salary: £55,000 to £60,000 per annum (DOE) benefits Contract: Full-time, Permanent About Us Curtis is a leader in designing, manufacturing, and installing high-quality contract furniture for the hotel sector throughout the UK. Working with clients such as Hilton, De Vere, Holiday Inn & Crowne Plaza. With a Head Office located just 10 minutes from Leeds City Centre, we make high specification, bespoke hotel furniture. Our ethos is to provide a highly professional working environment with challenging and rewarding projects and opportunity for ongoing personal development. The Role You will be responsible for managing the installation process from planning through to handover, ensuring projects are delivered on time, within budget, and to the highest standards. This is a hands-on leadership role where you will manage & coordinate subcontractor fitters, and act as the key point of contact for site-related issues. Key Responsibilities Lead and manage day-to-day activities of the Installations team Agree installation plans with the Head of Projects and Site Operations Oversee subcontractor fitter teams, ensuring consistent quality and performance Attend and contribute to project pre-start and regular site meetings Conduct accurate site surveys and oversee handovers Ensure adherence to budgets and timelines Be involved in improving processes & developing SOPs where required Essential Skills & Experience Proven track record in project and people management, ideally within furniture, fit-out, or construction sectors Strong leadership and delegation skills, with the ability to motivate and manage teams Confident decision-maker with sound knowledge of Health & Safety procedures Excellent organisational and communication skills Willingness to travel to sites across the UK as required Desirable Experience in hotel furniture installation or related fit-out industries Proficient in Microsoft Excel and general IT systems Hold an up-to-date black CSCS manager card Hold an up-to-date SMSTS certificate INDLS
Sep 05, 2025
Full time
Installations Manager (Hotel Furniture) Location: South England Salary: £55,000 to £60,000 per annum (DOE) benefits Contract: Full-time, Permanent About Us Curtis is a leader in designing, manufacturing, and installing high-quality contract furniture for the hotel sector throughout the UK. Working with clients such as Hilton, De Vere, Holiday Inn & Crowne Plaza. With a Head Office located just 10 minutes from Leeds City Centre, we make high specification, bespoke hotel furniture. Our ethos is to provide a highly professional working environment with challenging and rewarding projects and opportunity for ongoing personal development. The Role You will be responsible for managing the installation process from planning through to handover, ensuring projects are delivered on time, within budget, and to the highest standards. This is a hands-on leadership role where you will manage & coordinate subcontractor fitters, and act as the key point of contact for site-related issues. Key Responsibilities Lead and manage day-to-day activities of the Installations team Agree installation plans with the Head of Projects and Site Operations Oversee subcontractor fitter teams, ensuring consistent quality and performance Attend and contribute to project pre-start and regular site meetings Conduct accurate site surveys and oversee handovers Ensure adherence to budgets and timelines Be involved in improving processes & developing SOPs where required Essential Skills & Experience Proven track record in project and people management, ideally within furniture, fit-out, or construction sectors Strong leadership and delegation skills, with the ability to motivate and manage teams Confident decision-maker with sound knowledge of Health & Safety procedures Excellent organisational and communication skills Willingness to travel to sites across the UK as required Desirable Experience in hotel furniture installation or related fit-out industries Proficient in Microsoft Excel and general IT systems Hold an up-to-date black CSCS manager card Hold an up-to-date SMSTS certificate INDLS
We are seeking a Resident Services Manager to support the delivery of exceptional resident services across a thriving Build to Rent residential community. You'll over see daily operations, support a resident services team, and ensure a seamless, welcoming and professional experience for all residents. Key Responsilities: Support onsite Resident Services team. Manage day to day resident enquiries, complaints and feedback with professionalism. Support the planning and delivery of residents events to build a sense of community. Ensure accurate reporting, record keeping and compliance with policy and procedures. Requirements: Previous management/leadership experience in BTR, residential property, hospitality, or hotels is essential. Strong customer service skills with the ability to remain calm and solutions-focused under pressure. Proficiency in Microsoft Office (Word, Excel, Outlook). Excellent organisational and time-management skills. About You: Has a confident and proactive approach to fast paced customer facing environments. Natural leadership style enabling you to motivate a team while maintaining high standards. You're highly organised, detail-oriented, and take pride in ensuring residents feel valued, safe, and supported. If you're passionate about delivering outstanding resident experiences and want to be part of a growing and dynamic team, we'd love to hear from you.
Sep 05, 2025
Full time
We are seeking a Resident Services Manager to support the delivery of exceptional resident services across a thriving Build to Rent residential community. You'll over see daily operations, support a resident services team, and ensure a seamless, welcoming and professional experience for all residents. Key Responsilities: Support onsite Resident Services team. Manage day to day resident enquiries, complaints and feedback with professionalism. Support the planning and delivery of residents events to build a sense of community. Ensure accurate reporting, record keeping and compliance with policy and procedures. Requirements: Previous management/leadership experience in BTR, residential property, hospitality, or hotels is essential. Strong customer service skills with the ability to remain calm and solutions-focused under pressure. Proficiency in Microsoft Office (Word, Excel, Outlook). Excellent organisational and time-management skills. About You: Has a confident and proactive approach to fast paced customer facing environments. Natural leadership style enabling you to motivate a team while maintaining high standards. You're highly organised, detail-oriented, and take pride in ensuring residents feel valued, safe, and supported. If you're passionate about delivering outstanding resident experiences and want to be part of a growing and dynamic team, we'd love to hear from you.
Site Manager Welcome Break, Spalding, PE12 6FY Pay up to £40,000k - plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Heading up your own unit, you'll lead the team and drive profitable sales growth. In return, you'll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Manager role is demanding but if you have the right qualities and you're up for an exciting challenge, we'll help you reach your full potential. A Welcome Break Site Manager would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Managers: Competitive salary plus bonus £10 on shift meal allowance 30 days' holiday increase with service Contributory pension (after 3 months) Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Apprenticeship opportunities Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. To find out more and apply, visit our career site now. INDHP
Sep 05, 2025
Full time
Site Manager Welcome Break, Spalding, PE12 6FY Pay up to £40,000k - plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Heading up your own unit, you'll lead the team and drive profitable sales growth. In return, you'll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Manager role is demanding but if you have the right qualities and you're up for an exciting challenge, we'll help you reach your full potential. A Welcome Break Site Manager would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Managers: Competitive salary plus bonus £10 on shift meal allowance 30 days' holiday increase with service Contributory pension (after 3 months) Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Apprenticeship opportunities Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. To find out more and apply, visit our career site now. INDHP
Front of House / Receptionist - Casual Nights Derby, Pride Park. 13.00p/h We're looking for an extra set of hands to assist the night shift manager, providing front desk and operational support on a casual basis. Night shift is usually 22:45-07:00 Shifts will involve: Greeting and late arrivals and getting guests checked in, answering the phone for internal and external queries, helping service food and drinks and keeping front of house areas clean and tidy. What we're looking for Experience in a similar role in either a hotel would be preferable. Experience in a relevant customer facing role is essential. Fluent English written and verbal Friendly and reliable APPLY NOW or call Ella on (phone number removed) for further information.
Sep 05, 2025
Full time
Front of House / Receptionist - Casual Nights Derby, Pride Park. 13.00p/h We're looking for an extra set of hands to assist the night shift manager, providing front desk and operational support on a casual basis. Night shift is usually 22:45-07:00 Shifts will involve: Greeting and late arrivals and getting guests checked in, answering the phone for internal and external queries, helping service food and drinks and keeping front of house areas clean and tidy. What we're looking for Experience in a similar role in either a hotel would be preferable. Experience in a relevant customer facing role is essential. Fluent English written and verbal Friendly and reliable APPLY NOW or call Ella on (phone number removed) for further information.
Store Manager Imperial London Hotels Group 40 hours a week (5/7 days a week Flexibility is required) £32,090.00 Benefits Service Charge Are you a detail-oriented, hands-on individual with a passion for keeping operations running smoothly? We're looking for a dedicated Food Stores Manager to join our dynamic team at Imperial London Hotels. This is your chance to play a vital role in ensuring our food outlets are stocked, organised, and ready to deliver exceptional guest experiences in a fast-paced hospitality environment. At Imperial London Hotels, we pride ourselves on creating memorable experiences for our guests, and our Food Stores Operative is key to maintaining the quality and efficiency of our food operations. You'll work in a supportive, fast-moving environment where your organizational skills and proactive attitude will make a real difference. Join us and grow your career in the heart of hospitality! Key Duties: As a Food Stores Operative, you'll be responsible for managing food stock levels, ensuring accurate deliveries, and maintaining a clean and organized storeroom. Your key responsibilities will include: Creating purchase orders for par-level stock using our bespoke software Receiving and checking deliveries for accuracy, quality, and damages Safely operating forklifts to handle deliveries (valid certification required) Storing food in walk-in freezers and fridges with proper stock rotation Performing quality control and rejecting substandard goods Preparing and issuing stock for internal food outlets daily Updating stock levels in our computer system for accurate tracking Assisting with regular stock checks and maintaining a tidy, pest-free storeroom Ensuring forklift maintenance and keeping certifications up to date Supporting ad hoc duties across the department or hotel as needed Why Join Us? At Imperial London Hotels, we pride ourselves on creating memorable experiences for our guests, and our Food Stores Operative is key to maintaining the quality and efficiency of our food operations. You'll work in a supportive, fast-moving environment where your organizational skills and proactive attitude will make a real difference. Join us and grow your career in the heart of hospitality! Dynamic Environment : No two days are the same. You'll work in a vibrant, bustling kitchen where creativity and teamwork are essential success. Great Location: Based in Bloomsbury, you'll be in the heart of London, working at the UK's largest hotel, Royal National Hotel (1,348 rooms) and City Sleeper (272 rooms). It's an exciting place to be, with on-site restaurants and event spaces hosting up to 700 guests. What We're Looking For: We're seeking an organised, reliable, and proactive individual who thrives in a busy environment. The ideal candidate will have: Experience in stock management, warehousing, or food handling (hospitality experience a plus) Valid forklift certification (or willingness to renew) Strong attention to detail and commitment to quality control Proficiency with inventory management software or willingness to learn Physical ability to handle deliveries and operate equipment safely Excellent organizational and time-management skills A team-oriented mindset with flexibility to support various tasks Knowledge of food safety and storage standards Desirable (Not Essential but a Plus!): Level 3 Supervising Food Safety or equivalent qualification Proficiency in multiple languages What you'll get in return: 28 Days Holiday pro-rata increasing with length of service up to 33 days Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Early Pay - Instantly access a portion of the pay you've already earned Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here: About Us: We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels and 9 restaurants in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests, and we believe that starts with the right team. Are you ready to take your culinary skills to the next level and contribute to our new generation of hoteliers? Please reach out to us today!
Sep 05, 2025
Full time
Store Manager Imperial London Hotels Group 40 hours a week (5/7 days a week Flexibility is required) £32,090.00 Benefits Service Charge Are you a detail-oriented, hands-on individual with a passion for keeping operations running smoothly? We're looking for a dedicated Food Stores Manager to join our dynamic team at Imperial London Hotels. This is your chance to play a vital role in ensuring our food outlets are stocked, organised, and ready to deliver exceptional guest experiences in a fast-paced hospitality environment. At Imperial London Hotels, we pride ourselves on creating memorable experiences for our guests, and our Food Stores Operative is key to maintaining the quality and efficiency of our food operations. You'll work in a supportive, fast-moving environment where your organizational skills and proactive attitude will make a real difference. Join us and grow your career in the heart of hospitality! Key Duties: As a Food Stores Operative, you'll be responsible for managing food stock levels, ensuring accurate deliveries, and maintaining a clean and organized storeroom. Your key responsibilities will include: Creating purchase orders for par-level stock using our bespoke software Receiving and checking deliveries for accuracy, quality, and damages Safely operating forklifts to handle deliveries (valid certification required) Storing food in walk-in freezers and fridges with proper stock rotation Performing quality control and rejecting substandard goods Preparing and issuing stock for internal food outlets daily Updating stock levels in our computer system for accurate tracking Assisting with regular stock checks and maintaining a tidy, pest-free storeroom Ensuring forklift maintenance and keeping certifications up to date Supporting ad hoc duties across the department or hotel as needed Why Join Us? At Imperial London Hotels, we pride ourselves on creating memorable experiences for our guests, and our Food Stores Operative is key to maintaining the quality and efficiency of our food operations. You'll work in a supportive, fast-moving environment where your organizational skills and proactive attitude will make a real difference. Join us and grow your career in the heart of hospitality! Dynamic Environment : No two days are the same. You'll work in a vibrant, bustling kitchen where creativity and teamwork are essential success. Great Location: Based in Bloomsbury, you'll be in the heart of London, working at the UK's largest hotel, Royal National Hotel (1,348 rooms) and City Sleeper (272 rooms). It's an exciting place to be, with on-site restaurants and event spaces hosting up to 700 guests. What We're Looking For: We're seeking an organised, reliable, and proactive individual who thrives in a busy environment. The ideal candidate will have: Experience in stock management, warehousing, or food handling (hospitality experience a plus) Valid forklift certification (or willingness to renew) Strong attention to detail and commitment to quality control Proficiency with inventory management software or willingness to learn Physical ability to handle deliveries and operate equipment safely Excellent organizational and time-management skills A team-oriented mindset with flexibility to support various tasks Knowledge of food safety and storage standards Desirable (Not Essential but a Plus!): Level 3 Supervising Food Safety or equivalent qualification Proficiency in multiple languages What you'll get in return: 28 Days Holiday pro-rata increasing with length of service up to 33 days Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Early Pay - Instantly access a portion of the pay you've already earned Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here: About Us: We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels and 9 restaurants in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests, and we believe that starts with the right team. Are you ready to take your culinary skills to the next level and contribute to our new generation of hoteliers? Please reach out to us today!
Team Administrator Senior Administrator £28,000 - £30,000 with 2 bonuses per year based on company profits MUST HAVE STRONG EXCEL SKILLS Hybrid Working 2/3 days in the office per month Your new role Hays are proud to be working with a rapidly growing global organisation who are seeking a proactive and highly organised Senior Administrator to join their dynamic team in Halifax. In this pivotal role, you will provide comprehensive support to the Operations Director, handling a range of PA duties, while also offering complex administrative assistance to a team of field Sales Account Managers. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys being at the heart of a busy team. Acting as PA to the Head of UK Operations, organising travel, keeping track of details, calendar updatesGeneral office administration - post, invoices, and expensesWith Excel reporting, you must be comfortable with VLookups, countiffs, statements, conditional formatting and able to design, prepare, and run reports using Excel. Collaboration with and assisting the sales and technical team in the UK Liaising closely with the Export teamCustomer care and support, including answering emails and the phone Meeting and event organisation including travel and hotel bookings - UK and internationally Assisting with technical sales and new projectsProviding admin support and producing workflow documentationCreation and maintenance of a tender document library, keeping track of what documents we have and need, selection for translation, proofreadingUpdating the CRM system and relevant reportingProducing reports including sales and data analysis, order books, survey reports, and training manuals What you'll get in return Discretionary Bonus scheme paid twice per yearGroup pension scheme and private healthFlexibility and home office daysProfessional and personal development30-day holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 05, 2025
Full time
Team Administrator Senior Administrator £28,000 - £30,000 with 2 bonuses per year based on company profits MUST HAVE STRONG EXCEL SKILLS Hybrid Working 2/3 days in the office per month Your new role Hays are proud to be working with a rapidly growing global organisation who are seeking a proactive and highly organised Senior Administrator to join their dynamic team in Halifax. In this pivotal role, you will provide comprehensive support to the Operations Director, handling a range of PA duties, while also offering complex administrative assistance to a team of field Sales Account Managers. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys being at the heart of a busy team. Acting as PA to the Head of UK Operations, organising travel, keeping track of details, calendar updatesGeneral office administration - post, invoices, and expensesWith Excel reporting, you must be comfortable with VLookups, countiffs, statements, conditional formatting and able to design, prepare, and run reports using Excel. Collaboration with and assisting the sales and technical team in the UK Liaising closely with the Export teamCustomer care and support, including answering emails and the phone Meeting and event organisation including travel and hotel bookings - UK and internationally Assisting with technical sales and new projectsProviding admin support and producing workflow documentationCreation and maintenance of a tender document library, keeping track of what documents we have and need, selection for translation, proofreadingUpdating the CRM system and relevant reportingProducing reports including sales and data analysis, order books, survey reports, and training manuals What you'll get in return Discretionary Bonus scheme paid twice per yearGroup pension scheme and private healthFlexibility and home office daysProfessional and personal development30-day holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hotel Reception Manager Royal National Hotel 40 hours Fully Flexible 5 out of 7 days weekly rota £28,194.00 + benefits Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2024. We are now recruiting a Reception Manager at our Royal National 1630-bedroom Hotel. Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest journey from check in to check out. Working as part of a large Reception team with 2 other Reception Managers, you will be a role model for the team, leading by example to create a memorable guest experience for each guest, and address any shortfalls in service quality and operating standards. Key Duties will include the following: Support the Front Office Management team in delivering quality of service and delivery for all services and facilities within Front Office departments holding regularly team meetings to agree areas of operational focus on service quality, KPI and other targets. Confidently handle any guest complaints in a timely manner and ensure that suitable solutions are reached to satisfaction of our guests. Establish guest satisfaction data and develops improvement plans to address service shortfalls in service quality and /or delivery standards Ensure that the front desk team provides a professional and friendly service for customers and manage any guest complaints that arise. Ensure that there is adequate cover across the reception through scheduling staff rotas and providing cover as needed. Responsible for recruiting, onboarding all Reception and other front of house team members you will create a culture of continuous professional development empowering them to deliver and be the best What we d like from you Previous experience as a Reception Supervisor or Front of House supervisor in a similar operation A Passion for hospitality you are all about creating memorable experiences for others no matter what time of day. Commercially focused with an understanding of how to maximise profits through revenue management. Experience of budgets, P&L and forecasting would be advantageous. Personable and engaging with the ability to build rapport easily, with great communication skills with both internal departments and guests alike A multi-tasker with your excellent organisation skills, you can prioritise workload and also adapt to changing priorities where needed. You will be a natural leader with the ability to motivate and develop a team to reach their full potential both personally and professionally. A positive can-do attitude, you are calm under pressure, able to work both independently and as part of a team. A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera) What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days. Reward and recognition schemes including discounts across a number of high street brands 50% discount to friends and family at our hotels (excluding Morton Hotel) Employee Assistance Programme Workplace pension scheme Interest free season ticket loan (after probation) Training and development through our ILH Group Academy to support your career development and growth. Employee recognition awards, Christmas Party and other social events. Free Meals on site Local discounts at Gym, Dry Cleaners, Restaurant outlets
Sep 05, 2025
Full time
Hotel Reception Manager Royal National Hotel 40 hours Fully Flexible 5 out of 7 days weekly rota £28,194.00 + benefits Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2024. We are now recruiting a Reception Manager at our Royal National 1630-bedroom Hotel. Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest journey from check in to check out. Working as part of a large Reception team with 2 other Reception Managers, you will be a role model for the team, leading by example to create a memorable guest experience for each guest, and address any shortfalls in service quality and operating standards. Key Duties will include the following: Support the Front Office Management team in delivering quality of service and delivery for all services and facilities within Front Office departments holding regularly team meetings to agree areas of operational focus on service quality, KPI and other targets. Confidently handle any guest complaints in a timely manner and ensure that suitable solutions are reached to satisfaction of our guests. Establish guest satisfaction data and develops improvement plans to address service shortfalls in service quality and /or delivery standards Ensure that the front desk team provides a professional and friendly service for customers and manage any guest complaints that arise. Ensure that there is adequate cover across the reception through scheduling staff rotas and providing cover as needed. Responsible for recruiting, onboarding all Reception and other front of house team members you will create a culture of continuous professional development empowering them to deliver and be the best What we d like from you Previous experience as a Reception Supervisor or Front of House supervisor in a similar operation A Passion for hospitality you are all about creating memorable experiences for others no matter what time of day. Commercially focused with an understanding of how to maximise profits through revenue management. Experience of budgets, P&L and forecasting would be advantageous. Personable and engaging with the ability to build rapport easily, with great communication skills with both internal departments and guests alike A multi-tasker with your excellent organisation skills, you can prioritise workload and also adapt to changing priorities where needed. You will be a natural leader with the ability to motivate and develop a team to reach their full potential both personally and professionally. A positive can-do attitude, you are calm under pressure, able to work both independently and as part of a team. A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera) What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days. Reward and recognition schemes including discounts across a number of high street brands 50% discount to friends and family at our hotels (excluding Morton Hotel) Employee Assistance Programme Workplace pension scheme Interest free season ticket loan (after probation) Training and development through our ILH Group Academy to support your career development and growth. Employee recognition awards, Christmas Party and other social events. Free Meals on site Local discounts at Gym, Dry Cleaners, Restaurant outlets
