64 jobs found

Housing Officer- Housing Association - About The Client: Castlefield are currently representing a regional Housing Association in Manchester to recruit a Housing Officer on a permanent basis. This position will have a mixture between site visits and office attendance and will be paying £31000 - £32500 per annum. Housing Officer - Housing Association - About The Role: Deliver a customer-focused housing service by managing tenancies effectively, ensuring compliance with policies, and supporting sustainable communities. Maximise rental income through proactive arrears management, debt advice, and court representation where necessary. Manage allocations, lettings, and voids to minimise turnaround times, uphold nomination agreements, and maintain properties to lettable standards. Investigate and resolve anti-social behaviour cases in line with policy, working with partners and preparing evidence for legal action when required. Promote resident participation and engagement by supporting tenant involvement activities, events, and consultations. Maintain strong performance and compliance by meeting KPIs, producing reports, ensuring accurate data management, and building effective partnerships with statutory and voluntary agencies. Housing Officer - Housing Association - What You Need: Previous experience in social housing management Excellent communication skills

Are you passionate about delivering excellent customer service and making a difference in people's homes? We're currently working with a Housing Association based across Exeter and Bristol who are looking for a proactive and organised Tenant Liaison Advisor to join their Planned Works team and help ensure the smooth delivery of improvement projects across their housing stock. Key Responsibilities of a Tenant Liaison Officer: Liaise with residents to provide updates, resolve concerns, and ensure minimal disruption during planned works. Conduct site visits to carry out tenant inductions, monitor works progress, and complete aftercare checks. Support the collection and reporting of accurate data to meet internal and external standards. Organise and facilitate tenant events and support the delivery of service improvement projects. What we'd love to see from you: Excellent communication and interpersonal skills, with a customer-first mindset. Ability to manage relationships with stakeholders and resolve service delivery issues effectively. Experience using IT systems to manage and update project data and customer information. Understanding of health and safety, regulatory compliance, and the housing or construction sector is desirable. Benefits of this role: 39 days' annual leave (including statutory days), increasing to 44 days with length of service Contributory Social Housing Pension Scheme Health Cash Plan and Enhanced Employee Assistance Program A wide range of training and development opportunities Company Sick Pay Opportunities to work flexibly and from home, where the business need allows If this Tenant Liaison Officer role is for you then please apply or contact (url removed)

Housing Lead Officer Rugby Location: Hybrid, Rugby (3 days from the office, 2 days from home) Salary: £20 to £22 per hour. Full-Time (37 hours) Contract: Initial 3 months possibly beyond. PURPOSE OF THE JOB To take the lead on behalf of Rugby Borough Council in legal proceedings around tenancy enforcement on all aspects of Housing Management with regards to General needs and Independent Living tenancies. To provide supervision, assistance and guidance to the Housing Management Team as whole around further action to be taken or not taken in an effort to sustain tenancies. To conduct final reviews and analyse individual tenancies, tenants and actions taken in an effort to sustain tenancies and make recommendations to case officers around the next steps to be taken. To assist the Housing Officers, Housing Officers (Independent Living) and Housing Coordinators where additional informal support is required. To lead and support the delivery of all housing management functions of the Council as far as they affect tenants to achieve the Council s housing objectives and the priorities of the Council. To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service. To contribute as a member of the wider team in creating a positive working environment. To ensure that customer care is maintained to the agreed standards according to the Council s purpose, aims and values. Contribute to the delivery of a comprehensive Housing Service in accordance with the Council s policies and procedures. Deliver the estate management service in accordance with the Housing Strategy. Work on own initiative under the general direction of the Housing Services Team Leader. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)

Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We're looking for a dedicated Housing Officer to join a Housing Association and help deliver a high quality, housing management service across a varied portfolio including general needs, supported and intensive housing. Housing Officer responsibilities include: Managing tenancies and estates, including lettings, voids, and low level anti-social behaviour. Supporting residents with income collection, arrears management and financial inclusion Delivering effective tenancy support through regular patch visits and person-centred planning Promoting customer involvement and partnership working with local agencies Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards As a Housing Officer we're looking for: Strong understanding of housing legislation Previous experience in housing Strong communication, problem solving and interpersonal skills A positive, proactive approach and ability to work independently under pressure Sound knowledge of housing law, tenancy management and safeguarding Experience in managing diverse customer needs with empathy and resilience Job title: Housing Officer Contract: Permanent Hours: Full time Salary: 32,360 If you're interested in this Housing Officer role please email Katie, (url removed)

37 hours per week / £37,000 per annum / fixed term until 1 November 2026 / hybrid based in Hove and regular travel to our sites across Sussex and Guildford / Monday-Thursday 9-5pm; Friday 9-4.30pm. is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. We are recruiting for a brand-new role to join our Asset Management Team which works closely with colleagues across housing, compliance, and property management to deliver excellent housing services. As our new Compliance Housing Officer, you will be responsible for delivering high-quality housing services and ensuring property compliance across our sites. You will ensure all statutory and regulatory obligations are met, particularly in relation to health and safety, property standards, and landlord responsibilities. You ll also oversee responsive mechanical and electrical services, ensuring safe and reliable housing for our residents. For an initial six months, the role will take the lead on coordinating the onboarding of new properties in and around Hove whilst also providing essential support across our property portfolio. In delivering the role, you will be responsible for: Managing onboarding and tenancy processes, including home visits, occupancy checks, and emergency protocols. Coordinating repairs and compliance checks, ensuring timely completion Monitoring housing regulations and safety standards (e.g. gas, fire, legionella, asbestos). Conducting inspections and audits, maintaining regulatory registers, and supporting contractor management. Delivering excellent customer service and supporting income collection and tenancy issue resolution. Representing YMCA DownsLink Group in meetings with landlords and suppliers and supporting service improvement initiatives. Qualifications, knowledge, and experience Experience in the housing sector, particularly in regulated environments and property compliance. Strong knowledge of housing legislation and safety standards. Excellent communication and stakeholder relationship skills. Proven ability to manage multiple priorities and deliver results. Proficiency in digital tools (e.g. Microsoft Office 365, property management systems). A CIH Level 3 qualification in Housing Maintenance, Lettings, or Housing Services or equivalent compliance or health & safety qualifications (City & Guilds/IOSH/NEBOSH). A full driving licence and access to a car for travel across service sites within the working day. If you would like any further information or an informal discussion about this post, please contact Should you require any assistance with our application process, please email us at CLOSING DATE: Wednesday 17 September at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children s and Adults barred lists) check, along with a reference and background check carried out by a third-party service provider.

Private Sector Housing Officer East London (Full time) 3 to 6 month ongoing contract 35 per hour umbrella Role Purpose To assess the nature, extent and urgency of the enquiry and make effective use of advice, risk based interventions and enforcement action, including civil penalties, to improve housing conditions and ensure that all homes in the private sector are safe and habitable. Responsibilities Investigate the licensing status of premises and in licensed properties monitor and assess compliance with licensing conditions. Process applications for property licences, including inspection of housing conditions and assessment of management standards. Draft all appropriate documentation and make recommendations for approval or refusal of licenses. Prepare detailed reports or briefing documents containing detailed analysis of issues, proposals for implementation and recommendations for action. Carry out complex inspections, with a high level of competency, of a wide variety of licensable homes in the Private Rented Sector including Houses in Multiple Occupation. Correspond with landlords and managing agents to achieve compliance with all relevant legislation. Requirements Broad experience of using environmental health and housing legislation to enforce and raise standards in private sector housing. Sound practical and theoretical knowledge of Housing and PSH legislation and practice Sound practical and theoretical knowledge sufficient to carry out the duties of Private Sector Housing Officer PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.

We are working in partnership with a Local Authority to recruit an experienced Accommodation Officer to support the effective management of a diverse portfolio of council-owned and privately managed properties. This role offers an excellent opportunity for a property or lettings professional with strong tenancy management and customer service skills to make a meaningful impact within the community. Key Responsibilities: Handle tenant and landlord enquiries via phone, email, and in person Conduct regular property inspections to ensure compliance with standards Manage the check-in and check-out process, including inventories and documentation Coordinate repairs and maintenance with internal teams and external contractors Maintain accurate records of all property and tenancy activity Collect and manage rent payments and handle arrears appropriately Respond to complaints, issue warnings, and escalate enforcement actions when required Work collaboratively as part of a multi-skilled team to deliver effective housing solutions Ensure compliance with all relevant housing legislation and council procedures Essential Requirements: Previous experience in lettings or property management Strong knowledge of the residential lettings process and relevant legislation Excellent organisational and administrative skills Confident communicator with a customer-focused approach Strong understanding of professional boundaries and safeguarding practices Full UK driving licence and access to a vehicle insured for work purposes Desirable: CIH qualification or equivalent in housing or property management Experience working with a Local Authority or in a social housing setting Knowledge of the Housing Act 1996 (as amended) Familiarity with Equalities legislation and support work practices Location: The role is predominantly based in West Devon, covering Tavistock and surrounding areas, with some travel required to South Hams. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Site Supervisor - Loft & Cavity Wall Installations (Social Housing) BLACKBURN - 24-26 -TEMP TO PERM - LONG TERM WORK We're looking for a proactive and experienced Site Supervisor to lead our insulation teams across social housing projects. If you're SSSTS-certified and passionate about delivering high-quality work that improves lives, we'd love to hear from you. Your Responsibilities: Oversee daily operations of loft and cavity wall installation teams Ensure all work is completed safely, efficiently, and to a high standard Conduct site audits, toolbox talks, and risk assessments Surveys Liaise with tenants, housing officers, and internal teams Maintain compliance with health & safety regulations and industry standards What You'll Need: Valid SSSTS certification (Site Supervisor Safety Training Scheme) Experience supervising teams in construction or insulation NVQ Level 2 Strong leadership and communication skills Full UK driving license DBS clearance may be required due to work in occupied homes

We're working with a busy housing provider to recruit a dedicated and customer-focused Sheltered Housing Officer. This is a key role within the Supported Housing service, responsible for delivering enhanced housing management to sheltered housing residents, ensuring their homes are safe, well-managed, and supported with the services they need to live independently. You'll be the main point of contact for residents, visitors, and partner organisations, building strong relationships and ensuring excellent day-to-day service delivery. The Role Deliver a comprehensive housing management service that helps residents maintain their tenancies, access housing services, and signpost to external support when needed. Act as the welcoming, on-site presence for residents and visitors, supporting new tenants to settle in and assisting with the moving-in process. Oversee safety and security of the building, carry out regular walkabouts and inspections, and report or arrange repairs to communal areas and residents' homes. Ensure all health and safety requirements are met, including risk assessments, fire alarm testing, and compliance with safeguarding procedures. Support and encourage resident involvement through meetings, consultation events, and clear communication of service information. Liaise with contractors, service providers, and colleagues to ensure high service standards and value for money. Maintain accurate records, manage keys securely, and ensure all data handling complies with data protection requirements. Key Requirements Experience delivering high-quality customer service, ideally within sheltered or social housing. Strong verbal and written communication skills, with the ability to work both independently and as part of a team. Organised and methodical approach, able to prioritise tasks and meet deadlines. Knowledge of sheltered housing, tenancy management, or community alarm services desirable. Confident using computerised systems and maintaining accurate administrative records. Commitment to equality, diversity, and continuous service improvement. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .

Operational Manager Location: Ruthin Road, Wrexham, LL13 7TU Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £23.17 per hour Job Ref: OR12345 Key Responsibilities Oversee the daily operations of Direct Labour Organisation (DLO) and manage external contracts effectively. Work in conjunction with internal teams to assess performance and enhance process efficiency. Contribute to specialized projects, ensuring adherence to Awabbs Law. Deliver adaptable and responsive services to accommodate changing requirements. Collaborate closely with lead officers to uphold high standards for Wrexham s Contract Holders. What We re Looking For Demonstrated experience in housing operations or managing contracts. Strong organizational and communication skills. Proactive attitude with a flexible approach to problem-solving. Ability to work collaboratively across various teams and departments. Dedication to service excellence and a commitment to continuous improvement. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

An exciting opportunity has arisen for an experienced Bookings & Emergency Accommodation Officer to join the Bookings and Emergency Accommodation Team on a secondment basis. This role plays a vital part in ensuring that statutory housing duties are met through the effective placement of homeless applicants into emergency and temporary accommodation. The successful candidate will bring a strong understanding of homelessness legislation, housing allocations, and property suitability, alongside experience in managing accommodation placements and liaising with service users and providers. Key Responsibilities: Assess the accommodation needs of homeless applicants and arrange bookings into suitable emergency, temporary, and permanent accommodation. Ensure all placements comply with statutory guidance and council procedures, including suitability assessments and record-keeping. Manage a caseload of clients in bed & breakfast accommodation, liaising with homelessness assessment officers to support timely case progression. Conduct inspections and on-site surgeries at designated hotels to verify property standards and ensure compliance with licensing conditions. Monitor rent payments, assist with income recovery, and liaise with Housing Benefit and DWP to address arrears and benefit delays. Support vulnerable clients during their transition into self-contained accommodation, arranging removals, documentation, and accompanied viewings. Respond to concerns including safeguarding, anti-social behaviour, and harassment, ensuring cases are escalated or referred as appropriate. Maintain accurate data on housing systems, ensure compliance with data protection policies, and contribute to service improvement initiatives. Essential Skills & Experience: Experience working within homelessness services, housing options, or temporary accommodation placements. Knowledge of housing and homelessness legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). Understanding of landlord and tenant law, welfare benefits, safeguarding legislation, and housing benefit systems. Demonstrated ability to work in a high-pressure environment managing sensitive and complex cases. Ability to carry out property inspections, liaise with landlords and service users, and manage rent accounts. Excellent organisational, communication, and customer service skills. Confident using housing management and document workflow systems. Flexible to attend site visits and occasional evening work when required. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

An opportunity has arisen within a local authority for an experienced and proactive Housing Officer to join the Housing Management Team on a temporary basis. This is a hands-on, patch-based role focused on delivering excellent tenancy management services, supporting residents, and ensuring compliance with tenancy agreements. This position is ideal for someone with a solid background in social housing who is confident handling both routine tenancy matters and enforcement when necessary. Key Responsibilities: Support tenants in managing and sustaining their tenancies effectively, offering advice and guidance where needed. Manage tenancy change requests , such as successions, assignments, mutual exchanges, and permission requests. Undertake enforcement action in line with relevant legislation and local policies to address breaches of tenancy, including anti-social behaviour and property misuse. Build and maintain positive relationships with tenants, ensuring a visible presence on the patch. Work collaboratively with internal teams and external partners to resolve tenancy issues and support vulnerable households. Keep accurate and detailed case records, ensuring compliance with statutory requirements and data protection standards. Contribute to the delivery of a high-quality, responsive and customer-focused housing service. Requirements: Proven experience working in a social housing environment, specifically in tenancy management and enforcement . In-depth knowledge of relevant housing legislation and best practice in tenancy sustainment and enforcement. Excellent interpersonal and communication skills, with the ability to handle sensitive and challenging situations. Strong organisational skills and the ability to manage a varied workload across multiple cases. A proactive and assertive approach to resolving tenancy-related issues while maintaining a fair and respectful manner. Full UK driving licence and access to a vehicle insured for business use (or willingness to obtain this upon offer). If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

Voids Maintenance Officer Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Carry out all required lock changes and resolve utility meter queries for properties owned by RBKC, ensuring void properties are let safely and efficiently. Accurately record and log utilities, including gas and electricity meter information, throughout the void process. Resolve any meter queries, including debts on gas or electricity meters, ensuring timely clearance for void work commencement. Perform tenancy-ready checks after void work completion and conduct minor repairs as needed, maintaining high standards and effective material use. Conduct first lock changes for all void properties, install key safes and codes within a 24-hour KPI. Ensure accurate tracking and delivery of keys to appropriate RBKC offices and on-site locations. Perform final lock changes post-void works to secure properties for tenancy start dates. Record gas and electric meter readings and upload details to the Green Energy Switch Portal for accurate utility calculation. Report and raise issues related to damaged meters for replacement. Provide construction and trade-based information and support to surveyors and relevant RBKC staff. Conduct work-in-progress visits, monitoring and recording performance, standards of work, and health & safety compliance. Provide detailed updates and reports to the Void Works Administrator and Void Surveyors. Complete a final void checklist post-inspection to ensure properties meet required standards. Ensure all keys are returned, logged, and ready for new tenancy sign-ups. In the absence of the void surveyor, carry out works in progress inspections and liaise with void contractors onsite. Attend occupied voids within the first 12 weeks of tenancy to address maintenance issues raised by residents. Carry out weekly flushing of unoccupied voids in line with the council s legionella process. Make accurate records of all inspections using the department s information management system. Ensure contractor work quality meets required technical standards and specifications, securing customer satisfaction. Contribute to the development of service plans to meet strategic business goals. Provide administrative support to the Voids Team and occasionally to the wider department. Collaborate with colleagues across Housing services to improve quality and customer satisfaction for residents. Undertake any other relevant duties as required by the Head of Voids & Lettings. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and maths or comparable/equivalent qualifications. Extensive experience in maintenance repairs and as a maintenance officer/handy person. Knowledge of multiple types of utility meters, including smart and prepayment meters. Experience in conducting WIP visits and reporting findings. Experience in carrying out pre-tenancy checks. Attention to detail and understanding of robust data management importance. Strong IT skills and proficiency across the MS suite. Clear communication skills and a positive attitude toward collaborative working to resolve complex issues. Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently. Experience in ensuring properties meet safety and quality standards in line with HHSRS. Ability to demonstrate the key behaviours and values of Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Resident Liaison Officer Location: Carshalton Road, Sutton, SM1 4LE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 21.00 per hour Job Ref: OR11193 Responsibilities Provide information, advice, and assistance to tenants and leaseholders during major works on their homes. Liaise with contractors, consultants, and other Resident Liaison Officers to set engagement standards with residents. Develop, agree, and manage the residents' consultation plan for individual projects. Coordinate with contractors on residents' information packs and update formats, including newsletters using various media outlets. Coordinate temporary or permanent re-housing of residents when necessary. Advise Project Managers on the potential effects of capital works on residents. Provide information and assistance to leaseholders regarding their obligations for service charge payments related to major works. Liaise with contractors, external agencies, and SHP staff to resolve access issues or disputes with residents. Ensure efficient processing of insurance and other claims submitted by residents. Initiate and manage legal action against individual tenants and/or leaseholders when necessary. Participate as a project team member in the development of capital projects. Advise Project Managers on any issues affecting the project. Arrange and attend meetings, presentations, and exhibitions for residents, requiring work outside normal hours and at various borough locations. Design and conduct social surveys prior to major project commencements. Establish and maintain a customer feedback/complaints procedure for each project. Ensure communication of information on vulnerable residents or those posing risks, in line with policy. Proactively identify vulnerable residents within programmes and ensure adequate long-term provisions for their needs. Devise and maintain systems for reporting defects during and post-work. Conduct resident satisfaction surveys after capital project completion, including a full analysis of results. Regularly review and suggest improvements for resident consultation and communication procedures. Assist in implementing the Best Value Action Plan for the HRA Capital Programme. Perform any other relevant duties necessary for the delivery of the capital investment programme. Person Specification Strong communication and interpersonal skills. Ability to manage multiple tasks and projects simultaneously. Experience in liaising with various stakeholders, including contractors, consultants, and residents. Proactive approach to identifying and addressing resident needs, particularly those who are vulnerable. Ability to work outside normal hours and at different locations as required. Strong problem-solving skills and ability to handle disputes effectively. Experience in conducting surveys and analyzing feedback for continuous improvement. Knowledge of legal processes related to housing and tenant/leaseholder obligations. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.