Background Information The Park Centre is a community resource that provides a range of services, activities and meeting spaces for people of all ages in its neighbourhood. Our aim is to provide recreational, learning, business and social activities, which are accessible and affordable and meet our charitable aims. Purpose of the role The Community Centre Manager will play a key role in the leadership and smooth running of the Community Centre managing change, growth and performance as agreed with the Board of Trustees. Working closely with the trustees, employees, consultants, contractors, volunteers and other local organisations, the Manager will work to ensure the Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of local residents and organisations. They will also promote the profile, role and impact of the Centre. Principle duties and responsibilities Management of the Community Centre Manage the operations of the Community Centre and its staff and the development and delivery of activities and facilities in line with the business and strategic plan. Ensure compliance with employment law and that we follow good practice with regard to HR. Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the Board. Oversee the maintenance of the building - including building maintenance and improvement programmes. Lead on and contribute to identifying and apply for funding from local and national organisations. Role will also lead on ensuring aims are met and reporting of outcomes to funding organisation. Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction with the Trustees, the review and updating of policies and procedure. Ensure all Community Centre policies and procedures are complied with, including any Government restrictions/guidance. Lead on General Data Protection Regulation and Safeguarding, maintaining records to ensure the charity fulfils all its legal, statutory and regulatory responsibilities. Ensure programme of activities delivered within the Park Centre align with the charitable aims of the organisation and ensure that it is relevant to local community, responding to needs and raising the profile of the Centre. Management of staff and Volunteers Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best. Ensure effective management of HR including recruitment, supervision and development of employees and volunteers, including carrying out DBS checks as necessary. Keeping up to date with relevant legislation and best working practices. Ensure employees, consultants, contractors, volunteers work collaboratively with each other and with users of the facilities, in a safe and constructive way. Oversee the Community Centre s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers. Working with Others Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area. Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included. Continue to strengthen the reputation of the Community Centre by giving maximum visibility to its activities and achievements. Ensure through listening to the community, monitoring and evaluating provision and adapting the service, the Centre meets the needs of the local community. Prepare reports for and attend all Board and annual general meetings. PR/Marketing and Fundraising Oversee the development and implementation of an income generation & marketing strategy. Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media. Identify and secure new funding through grant applications and other means. Continue maintaining and developing positive relationships with funders, both grant makers, sponsors and individuals. Financial management Liaise with the treasurer and accountant in setting and managing budgets and maintain an overview of the financial position of the Community Centre. Code invoices to ensure that income and expenditure is allocated to correct projects. Ensure completion of reports/returns to statutory bodies and funders and compilation of grant applications. Ensure best practice in all financial matters. Project Management Support and oversee the continued delivery of high-quality services and activities. Ensure all project leads are liaised with regularly to ensure compliance with objectives and outcomes. Devise and implement robust impact monitoring and evaluation strategies for all projects. Ensure all projects are correctly risk assessed and supported. The Park Centre Kingswood has a small team of employees, contractors, volunteers and a wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours. To apply: Please send your CV and a covering letter (each of no more than two A4 pages) that summarises your interest in the role and details your ability to match the criteria. We aim to recruit the person most suited to the job and welcome applications from candidates of all backgrounds and from different sectors, and from people who have gained their skills outside formal employment. If you would like an informal discussion and more information about this opportunity, please contact Rebecca Goozee (trustee). Closing date: Monday 8th September 2025 Interviews: During week starting 15th September 2025
Sep 07, 2025
Full time
Background Information The Park Centre is a community resource that provides a range of services, activities and meeting spaces for people of all ages in its neighbourhood. Our aim is to provide recreational, learning, business and social activities, which are accessible and affordable and meet our charitable aims. Purpose of the role The Community Centre Manager will play a key role in the leadership and smooth running of the Community Centre managing change, growth and performance as agreed with the Board of Trustees. Working closely with the trustees, employees, consultants, contractors, volunteers and other local organisations, the Manager will work to ensure the Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of local residents and organisations. They will also promote the profile, role and impact of the Centre. Principle duties and responsibilities Management of the Community Centre Manage the operations of the Community Centre and its staff and the development and delivery of activities and facilities in line with the business and strategic plan. Ensure compliance with employment law and that we follow good practice with regard to HR. Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the Board. Oversee the maintenance of the building - including building maintenance and improvement programmes. Lead on and contribute to identifying and apply for funding from local and national organisations. Role will also lead on ensuring aims are met and reporting of outcomes to funding organisation. Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction with the Trustees, the review and updating of policies and procedure. Ensure all Community Centre policies and procedures are complied with, including any Government restrictions/guidance. Lead on General Data Protection Regulation and Safeguarding, maintaining records to ensure the charity fulfils all its legal, statutory and regulatory responsibilities. Ensure programme of activities delivered within the Park Centre align with the charitable aims of the organisation and ensure that it is relevant to local community, responding to needs and raising the profile of the Centre. Management of staff and Volunteers Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best. Ensure effective management of HR including recruitment, supervision and development of employees and volunteers, including carrying out DBS checks as necessary. Keeping up to date with relevant legislation and best working practices. Ensure employees, consultants, contractors, volunteers work collaboratively with each other and with users of the facilities, in a safe and constructive way. Oversee the Community Centre s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers. Working with Others Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area. Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included. Continue to strengthen the reputation of the Community Centre by giving maximum visibility to its activities and achievements. Ensure through listening to the community, monitoring and evaluating provision and adapting the service, the Centre meets the needs of the local community. Prepare reports for and attend all Board and annual general meetings. PR/Marketing and Fundraising Oversee the development and implementation of an income generation & marketing strategy. Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media. Identify and secure new funding through grant applications and other means. Continue maintaining and developing positive relationships with funders, both grant makers, sponsors and individuals. Financial management Liaise with the treasurer and accountant in setting and managing budgets and maintain an overview of the financial position of the Community Centre. Code invoices to ensure that income and expenditure is allocated to correct projects. Ensure completion of reports/returns to statutory bodies and funders and compilation of grant applications. Ensure best practice in all financial matters. Project Management Support and oversee the continued delivery of high-quality services and activities. Ensure all project leads are liaised with regularly to ensure compliance with objectives and outcomes. Devise and implement robust impact monitoring and evaluation strategies for all projects. Ensure all projects are correctly risk assessed and supported. The Park Centre Kingswood has a small team of employees, contractors, volunteers and a wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours. To apply: Please send your CV and a covering letter (each of no more than two A4 pages) that summarises your interest in the role and details your ability to match the criteria. We aim to recruit the person most suited to the job and welcome applications from candidates of all backgrounds and from different sectors, and from people who have gained their skills outside formal employment. If you would like an informal discussion and more information about this opportunity, please contact Rebecca Goozee (trustee). Closing date: Monday 8th September 2025 Interviews: During week starting 15th September 2025
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp's information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations - in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Sep 06, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp's information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations - in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Airbus Operations Limited
Bristol, Gloucestershire
Job Description: SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and EU LOCATION: Bristol (60% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday (AP+) Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving and purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight () to cleaning up space, sustainability is at the heart of our purpose. So what's your next change? A vacancy for a Procurement Contract Manager - Systems & Equipment has arisen within Airbus Commercial Aircraft in Filton ( UK). You will join the PYCS Department - Procurement Contracts for Systems and Equipment, Cabin, Propulsion Systems. About PYC We are a multi-national team of 80 people of nationalities, present in 6 countries (France, Germany, Spain, Portugal, UK and Canada). We have diverse backgrounds ranging from procurement, engineering, services and sales, to project management and legal. Our mission is to shape the Airbus Procurement contractual landscape, delivering best-in-class contractual expertise, standards, guidance & negotiation support, allowing the business to operate in an efficient and safe contractual environment WHAT YOU WILL DO Providing contractual expertise to buyers and commodity management in the negotiation of procurement agreements through direct involvement with suppliers (face to face negotiations) and/or back-office support Providing support and advice in Call for Tenders (CFTs) by approving the contractual baseline, assessing the contractual elements of bids, preparing/supporting the negotiations and overseeing the awards Supporting Airbus projects through the definition of the contractual strategy and related business/sourcing model(s) Advising internal stakeholders on the contractual implications of planned supplier initiatives (e.g. confidentiality or intellectual property aspects) Drafting of ad hoc contractual documents together with the buyers and commodity management Approving contractual documentation prior to final signature (e.g. Contract Validation Form (CVF) Providing contractual analysis and expertise during the contract life cycle, e.g. for contract amendments, in case of potential disputes between Airbus and its suppliers and/or other major events (e.g. supplier insolvency) Clarifying contractual issues and positions for the preparation/defence of claims and pre-litigation Ensuring the relevance, quality and consistency of negotiated contractual documents, including compliance with applicable laws, regulations and Airbus business requirements Identifying key contractual risks for review/validation with stakeholders Developing new and/or enhancing existing training and awareness modules (with the Procurement) ABOUT YOU Previous experience working in a legal or procurement role Strong negotiation skills You are customer oriented, with excellent communication and collaboration skills Analytical and rigorous, you are able to break-down and explain complex topics to a variety of stakeholders You are pragmatic, able to balance contractual and business risks, priorities, oversights and compliance You have a keen interest in contracts and prior experience of both contract drafting and contract negotiation You are fluent in English, both oral and written (essential for the role due to contracts being written in English) Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Sourcing, Buying and Ordering By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Sep 06, 2025
Full time
Job Description: SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and EU LOCATION: Bristol (60% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday (AP+) Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving and purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight () to cleaning up space, sustainability is at the heart of our purpose. So what's your next change? A vacancy for a Procurement Contract Manager - Systems & Equipment has arisen within Airbus Commercial Aircraft in Filton ( UK). You will join the PYCS Department - Procurement Contracts for Systems and Equipment, Cabin, Propulsion Systems. About PYC We are a multi-national team of 80 people of nationalities, present in 6 countries (France, Germany, Spain, Portugal, UK and Canada). We have diverse backgrounds ranging from procurement, engineering, services and sales, to project management and legal. Our mission is to shape the Airbus Procurement contractual landscape, delivering best-in-class contractual expertise, standards, guidance & negotiation support, allowing the business to operate in an efficient and safe contractual environment WHAT YOU WILL DO Providing contractual expertise to buyers and commodity management in the negotiation of procurement agreements through direct involvement with suppliers (face to face negotiations) and/or back-office support Providing support and advice in Call for Tenders (CFTs) by approving the contractual baseline, assessing the contractual elements of bids, preparing/supporting the negotiations and overseeing the awards Supporting Airbus projects through the definition of the contractual strategy and related business/sourcing model(s) Advising internal stakeholders on the contractual implications of planned supplier initiatives (e.g. confidentiality or intellectual property aspects) Drafting of ad hoc contractual documents together with the buyers and commodity management Approving contractual documentation prior to final signature (e.g. Contract Validation Form (CVF) Providing contractual analysis and expertise during the contract life cycle, e.g. for contract amendments, in case of potential disputes between Airbus and its suppliers and/or other major events (e.g. supplier insolvency) Clarifying contractual issues and positions for the preparation/defence of claims and pre-litigation Ensuring the relevance, quality and consistency of negotiated contractual documents, including compliance with applicable laws, regulations and Airbus business requirements Identifying key contractual risks for review/validation with stakeholders Developing new and/or enhancing existing training and awareness modules (with the Procurement) ABOUT YOU Previous experience working in a legal or procurement role Strong negotiation skills You are customer oriented, with excellent communication and collaboration skills Analytical and rigorous, you are able to break-down and explain complex topics to a variety of stakeholders You are pragmatic, able to balance contractual and business risks, priorities, oversights and compliance You have a keen interest in contracts and prior experience of both contract drafting and contract negotiation You are fluent in English, both oral and written (essential for the role due to contracts being written in English) Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Sourcing, Buying and Ordering By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Location: SloughFull-time, Permanent. Salary £38k-£42k Are you an experienced Business Analyst with a strong track record of delivering high-quality IT change? Do you thrive on working with stakeholders to improve processes, enhance systems, and contribute to impactful transformation projects? We're recruiting for an established and growing organisation undergoing significant digital evolution. This is an exciting opportunity to join a collaborative and forward-thinking IT Change Team, where your skills will directly influence the performance and direction of business-critical applications. The Role As an IT Business Analyst, you'll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you'll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing (UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You'll be expected to bring both technical knowledge and a people-focused approach to stakeholder engagement, always aiming for clear communication and high-quality outcomes. About You We're looking for a self-motivated and detail-oriented individual with excellent communication skills and a passion for problem-solving. To be successful in this role, you should have: A degree in Computer Science, Business Administration, or a related field Proven experience in a Business Analyst role within an IT or systems environment Strong knowledge of business analysis tools, documentation, and methodologies Familiarity with both Agile and traditional SDLC delivery models Excellent stakeholder management and interpersonal skills Strong analytical and critical thinking abilities Proficiency with Microsoft Office, JIRA, Confluence or similar platforms Ability to manage multiple priorities and meet deadlines A proactive, adaptable, and collaborative approach to work Experience supporting ITIL-based processes and involvement in process improvement or release/change management projects will be an advantage. The Offer Full-time, permanent role based in Slough Salary £38k-£42k (depending on experience) Engaging and collaborative IT Change environment Exposure to a wide range of business functions and technologies Real ownership of your projects and deliverables Career development opportunities within a growing function Supportive leadership and a strong focus on professional development This is an excellent opportunity to make a real impact as part of a professional, agile, and business-aligned IT Change team. Apply Now If you're an experienced Business Analyst ready to take on your next challenge in a fast-paced and supportive environment, we'd love to hear from you. Apply today with your CV. Shortlisting is ongoing, and interviews will be arranged promptly.
Sep 06, 2025
Full time
Location: SloughFull-time, Permanent. Salary £38k-£42k Are you an experienced Business Analyst with a strong track record of delivering high-quality IT change? Do you thrive on working with stakeholders to improve processes, enhance systems, and contribute to impactful transformation projects? We're recruiting for an established and growing organisation undergoing significant digital evolution. This is an exciting opportunity to join a collaborative and forward-thinking IT Change Team, where your skills will directly influence the performance and direction of business-critical applications. The Role As an IT Business Analyst, you'll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you'll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing (UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You'll be expected to bring both technical knowledge and a people-focused approach to stakeholder engagement, always aiming for clear communication and high-quality outcomes. About You We're looking for a self-motivated and detail-oriented individual with excellent communication skills and a passion for problem-solving. To be successful in this role, you should have: A degree in Computer Science, Business Administration, or a related field Proven experience in a Business Analyst role within an IT or systems environment Strong knowledge of business analysis tools, documentation, and methodologies Familiarity with both Agile and traditional SDLC delivery models Excellent stakeholder management and interpersonal skills Strong analytical and critical thinking abilities Proficiency with Microsoft Office, JIRA, Confluence or similar platforms Ability to manage multiple priorities and meet deadlines A proactive, adaptable, and collaborative approach to work Experience supporting ITIL-based processes and involvement in process improvement or release/change management projects will be an advantage. The Offer Full-time, permanent role based in Slough Salary £38k-£42k (depending on experience) Engaging and collaborative IT Change environment Exposure to a wide range of business functions and technologies Real ownership of your projects and deliverables Career development opportunities within a growing function Supportive leadership and a strong focus on professional development This is an excellent opportunity to make a real impact as part of a professional, agile, and business-aligned IT Change team. Apply Now If you're an experienced Business Analyst ready to take on your next challenge in a fast-paced and supportive environment, we'd love to hear from you. Apply today with your CV. Shortlisting is ongoing, and interviews will be arranged promptly.
UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: UK-Security Check (SC) TRAVEL: Yes, 25% of the Time Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. So, what's your possible? Opportunity: Salary: £45,000 - £55,000 This is more than just a job; it's a mission. As a Senior Safety Engineer, you'll have the chance to provide safety assurance on the design, development, and maintenance of cutting-edge infrastructure for naval vessel Platform Management Systems - including both surface ships and submarines. You will play a crucial role in both the development of the product and the provision of support to mission-critical naval operations. Reporting to the Product Safety Manager and as a valued member in the Safety Engineering team. Safety engineering activities including Hazard and Operability Studies (HAZOPs), Functional Failure Analysis (FFA), Fault Tree Analysis (FTA), Failure Mode, Effects and Criticality Analysis (FMECA) and Layer of Protection Analysis (LOPA). Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer - with fierce curiosity, dedication, and innovation, we seek to solve the world's most challenging problems. Responsibilities: Report to the Product Safety Manager, under the guidance of Principal Safety Engineers. Undertake safety activities required by the programme. Generate safety requirements for the system to ensure that the customer's safety targets, and derived safety targets can be met by the system design (e.g. random hardware failure probabilities; systematic safety integrity level (SIL) targets for hardware, software and firmware). Deliver safety products and activities on a complex project, supporting project milestones and safety objectives. Supporting safety audits at internal and external design reviews and safety committee meetings. Producing technical documentation to a high standard in accordance with company/customer procedures Undertaking analysis that positively impacts the design decisions and solutions propose by the engineering teams. Supporting the generation of safety arguments to internal and external stakeholders in order to influence their consideration of safety decisions. Working collaboratively within multi-disciplined teams to enhance NGs reputation by generating high quality and well-reasoned outputs. Travelling to customer and sub-contractor sites in the UK, occasionally overseas, as required Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: Relevant work experience in a safety-related engineering environment Understanding and awareness of international and defence standards such as IEC 61508 and Def Stan 00-056 Awareness of safety assurance of COTS PE based systems or high integrity software Ability to understand hardware and software failure modes, causes and effects Experience in safety/reliability analysis techniques: hazard identification and analysis, FMECA, FTA, Functional Failure Analysis Awareness of the tools and techniques used in Risk Assessments and developing ALARP justifications Ability to work in a multi-disciplinary team (e.g. systems, hardware, software and ILS engineers, project management, customer and supplier engineering teams) Master's degree, Degree, HND or HNC in Engineering or Safety Management related discipline Security clearance: You must be able to gain and maintain relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? End-to-End Involvement: Be part of a team responsible for the development of control systems products, playing a critical role in ensuring the safety, performance, and compliance of these cutting-edge systems. Innovative Projects: Work on the design and delivery of next-generation infrastructure for naval platforms, contributing to national defence and global security efforts. Diverse Technology Stack: application of safety techniques and arguments on complex IT/OT architecture. Professional Growth: Take advantage of opportunities to grow your skills through training, certification, and experience in the defence sector. Impactful Work: Work in a regulated environment with tangible real-world outcomes, ensuring mission-critical systems are secure, compliant, and ready for deployment on some of the world's most advanced naval platforms. Ready to apply? Yes - Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I'd like to find out more about this role - Reach out to our team for more information and support: . No, I don't think this role is right for me - Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals. Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.
Sep 06, 2025
Full time
UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: UK-Security Check (SC) TRAVEL: Yes, 25% of the Time Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. So, what's your possible? Opportunity: Salary: £45,000 - £55,000 This is more than just a job; it's a mission. As a Senior Safety Engineer, you'll have the chance to provide safety assurance on the design, development, and maintenance of cutting-edge infrastructure for naval vessel Platform Management Systems - including both surface ships and submarines. You will play a crucial role in both the development of the product and the provision of support to mission-critical naval operations. Reporting to the Product Safety Manager and as a valued member in the Safety Engineering team. Safety engineering activities including Hazard and Operability Studies (HAZOPs), Functional Failure Analysis (FFA), Fault Tree Analysis (FTA), Failure Mode, Effects and Criticality Analysis (FMECA) and Layer of Protection Analysis (LOPA). Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer - with fierce curiosity, dedication, and innovation, we seek to solve the world's most challenging problems. Responsibilities: Report to the Product Safety Manager, under the guidance of Principal Safety Engineers. Undertake safety activities required by the programme. Generate safety requirements for the system to ensure that the customer's safety targets, and derived safety targets can be met by the system design (e.g. random hardware failure probabilities; systematic safety integrity level (SIL) targets for hardware, software and firmware). Deliver safety products and activities on a complex project, supporting project milestones and safety objectives. Supporting safety audits at internal and external design reviews and safety committee meetings. Producing technical documentation to a high standard in accordance with company/customer procedures Undertaking analysis that positively impacts the design decisions and solutions propose by the engineering teams. Supporting the generation of safety arguments to internal and external stakeholders in order to influence their consideration of safety decisions. Working collaboratively within multi-disciplined teams to enhance NGs reputation by generating high quality and well-reasoned outputs. Travelling to customer and sub-contractor sites in the UK, occasionally overseas, as required Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: Relevant work experience in a safety-related engineering environment Understanding and awareness of international and defence standards such as IEC 61508 and Def Stan 00-056 Awareness of safety assurance of COTS PE based systems or high integrity software Ability to understand hardware and software failure modes, causes and effects Experience in safety/reliability analysis techniques: hazard identification and analysis, FMECA, FTA, Functional Failure Analysis Awareness of the tools and techniques used in Risk Assessments and developing ALARP justifications Ability to work in a multi-disciplinary team (e.g. systems, hardware, software and ILS engineers, project management, customer and supplier engineering teams) Master's degree, Degree, HND or HNC in Engineering or Safety Management related discipline Security clearance: You must be able to gain and maintain relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? End-to-End Involvement: Be part of a team responsible for the development of control systems products, playing a critical role in ensuring the safety, performance, and compliance of these cutting-edge systems. Innovative Projects: Work on the design and delivery of next-generation infrastructure for naval platforms, contributing to national defence and global security efforts. Diverse Technology Stack: application of safety techniques and arguments on complex IT/OT architecture. Professional Growth: Take advantage of opportunities to grow your skills through training, certification, and experience in the defence sector. Impactful Work: Work in a regulated environment with tangible real-world outcomes, ensuring mission-critical systems are secure, compliant, and ready for deployment on some of the world's most advanced naval platforms. Ready to apply? Yes - Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I'd like to find out more about this role - Reach out to our team for more information and support: . No, I don't think this role is right for me - Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals. Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Supervisor to join the team located in London. About the Role: As a CBRE Critical Services Supervisor, you will oversee the team that resolves and completes day-to-day work orders to meet customer satisfaction. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. Role Responsibilities: Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services. Provide holiday, training & sickness cover for other members of the shift team. Review work logs and outstanding items through the in-house system to ensure completion. Ensure that all contractors and staff comply with all company, client safety, and security requirements. Seek out new vendors and maintain relationships with current ones. Assist with the development of critical services training programs. Point of contact for client and management escalation. Share expertise and industry experience with the team to help resolve operational problems. Evaluate Planned Preventative Maintenance assessments of plant and equipment and make recommendations on improvements and upgrades. Confirm all out-of-line situations are documented with incident reports. Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. May establish new techniques to ensure the team is able to meet its objectives. Has a direct impact on the team objectives as well as the objectives of related teams. Ensure personal and team outcomes have a positive impact on customer objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus. Person Specification: High School Diploma or GED with 5+ years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift manager or supervisory experience preferred. City & Guilds / NVQ level 3 or equivalent in BS7671:2008 Requirement for Electrical Installation (IEE Wiring Regulations 18th edition). Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required. Requires the ability to explain complex concepts or sensitive information. Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Excellent organizational skills with a master-level inquisitive mindset. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Sep 06, 2025
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Supervisor to join the team located in London. About the Role: As a CBRE Critical Services Supervisor, you will oversee the team that resolves and completes day-to-day work orders to meet customer satisfaction. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. Role Responsibilities: Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services. Provide holiday, training & sickness cover for other members of the shift team. Review work logs and outstanding items through the in-house system to ensure completion. Ensure that all contractors and staff comply with all company, client safety, and security requirements. Seek out new vendors and maintain relationships with current ones. Assist with the development of critical services training programs. Point of contact for client and management escalation. Share expertise and industry experience with the team to help resolve operational problems. Evaluate Planned Preventative Maintenance assessments of plant and equipment and make recommendations on improvements and upgrades. Confirm all out-of-line situations are documented with incident reports. Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. May establish new techniques to ensure the team is able to meet its objectives. Has a direct impact on the team objectives as well as the objectives of related teams. Ensure personal and team outcomes have a positive impact on customer objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus. Person Specification: High School Diploma or GED with 5+ years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift manager or supervisory experience preferred. City & Guilds / NVQ level 3 or equivalent in BS7671:2008 Requirement for Electrical Installation (IEE Wiring Regulations 18th edition). Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required. Requires the ability to explain complex concepts or sensitive information. Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Excellent organizational skills with a master-level inquisitive mindset. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm
Sep 06, 2025
Contractor
Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm
Job Title : Contract Manager Salary : Competitive Location: Edinburgh Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Manchester, Belfast and Aberdeen, providing services to clients across both the public and private sectors throughout the UK. As part of our continued growth, we are seeking a proactive and highly organised Contract Manager to join our Fire & Security division in the Edinburgh office. This role promises unique challenges, a varied workload and great career progression opportunities within the company. Key Responsibilities Include but not Limited To: Managing Engineering and the contract lifecycle from inception to renewal or close-out Estimating of jobs that are below the threshold of the internal estimating department Monitoring contract performance and compliance, and identify risks or issues Maintaining positive client customer relationships through excellent service levels Maintaining contract databases and records, ensuring accuracy and accessibility Assist in developing and implementing contract policies, procedures, and best practices Supporting dispute resolution and contract-related litigation if necessary Key Skills, Qualifications and Experience Required: Relevant Industry Experience Excellent negotiation and communication skills High attention to detail and strong organisational skills Ability to work independently and collaboratively Strong analytical and problem-solving abilities Previous experience in a similar role is desirable Proficient in contract management software and Microsoft Office Suite is desirable In Return We Offer: Competitive Salary Generous Car Allowance with Access to EV Salary Sacrifice Scheme (upon successful completion of probationary period) Death in Service Scheme Private Medical Care Critical Illness Cover 32 Days Annual Leave (incl. public/bank holidays) Additional Information: Applications close on Friday, 26th September, if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Contracts Coordinator, Engineering Contracts Manager, Contracts Specialists, Fire & Security Contracts Officer, Planning Coordinator, Planning Contracts Coordinator, Assistant Project Coordinator, Operations Manager may also be considered for this role.
Sep 05, 2025
Full time
Job Title : Contract Manager Salary : Competitive Location: Edinburgh Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Manchester, Belfast and Aberdeen, providing services to clients across both the public and private sectors throughout the UK. As part of our continued growth, we are seeking a proactive and highly organised Contract Manager to join our Fire & Security division in the Edinburgh office. This role promises unique challenges, a varied workload and great career progression opportunities within the company. Key Responsibilities Include but not Limited To: Managing Engineering and the contract lifecycle from inception to renewal or close-out Estimating of jobs that are below the threshold of the internal estimating department Monitoring contract performance and compliance, and identify risks or issues Maintaining positive client customer relationships through excellent service levels Maintaining contract databases and records, ensuring accuracy and accessibility Assist in developing and implementing contract policies, procedures, and best practices Supporting dispute resolution and contract-related litigation if necessary Key Skills, Qualifications and Experience Required: Relevant Industry Experience Excellent negotiation and communication skills High attention to detail and strong organisational skills Ability to work independently and collaboratively Strong analytical and problem-solving abilities Previous experience in a similar role is desirable Proficient in contract management software and Microsoft Office Suite is desirable In Return We Offer: Competitive Salary Generous Car Allowance with Access to EV Salary Sacrifice Scheme (upon successful completion of probationary period) Death in Service Scheme Private Medical Care Critical Illness Cover 32 Days Annual Leave (incl. public/bank holidays) Additional Information: Applications close on Friday, 26th September, if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Contracts Coordinator, Engineering Contracts Manager, Contracts Specialists, Fire & Security Contracts Officer, Planning Coordinator, Planning Contracts Coordinator, Assistant Project Coordinator, Operations Manager may also be considered for this role.
Network Infrastructure Security Manager - HYBRID WORKING Position Summary: We are seeking an experienced Infrastructure/Security Manager to lead our IT operations and cybersecurity initiatives. The ideal candidate will have a strong technical background, with the ability to combine hands-on technical expertise with leadership capabilities. Responsible for driving company IT security, and stability of all IT systems and services. Key Responsibilities: Implement and enforce cybersecurity best practices (ISO 27001,CE+, CIS benchmarks), including endpoint protection, vulnerability scanning, penetration testing, and incident response planning. Ensure compliance with regulatory standards such as GDPR Ensure best security practice for Office 365, Exchange Online, and SharePoint administration. Administer Firewalls, VPNs, and endpoint security solutions, ensuring zero-trust security models. Lead security aspects of IT projects, network upgrades, and enterprise application deployments. Lead in deployment and management of backups, disaster recovery (DR) plans, and business continuity strategies. Evaluate, propose, and implement tools and automation solutions to streamline security related operations. Prepare detailed technical documentation for systems (both proposed and implemented), security processes, and user training. Technical Skills and Experience: 10+ years of hands-on IT infrastructure and security management. Long held experience of working within an enterprise scale organisation. Hand on experience of regular systems troubleshooting, patching, and updating. Must be skilled at investigating and remediating reported vulnerabilities, and a have proactive approach to solutions. Deep understanding of cybersecurity frameworks and tools (EDR, SIEM, MFA, PKI, DLP). Nessus VAPT reporting and remediation Strong expertise in: Microsoft technologies (Windows Server, Azure Active Directory) Virtualization platforms (VMware ESXi, Proxmox) Networking including Layer 2/3 switching, routing, VLANs, VPNs. Cloud environments (IBM Cloud,AWS, Azure) - deployments and architecture. Proficient in backup and disaster recovery technologies. Supporting end users Certifications (Preferred): Microsoft Certified Professional AWS Certified Solutions Architect - Associate/Professional VMware Certified Professional (VCP) Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 05, 2025
Full time
Network Infrastructure Security Manager - HYBRID WORKING Position Summary: We are seeking an experienced Infrastructure/Security Manager to lead our IT operations and cybersecurity initiatives. The ideal candidate will have a strong technical background, with the ability to combine hands-on technical expertise with leadership capabilities. Responsible for driving company IT security, and stability of all IT systems and services. Key Responsibilities: Implement and enforce cybersecurity best practices (ISO 27001,CE+, CIS benchmarks), including endpoint protection, vulnerability scanning, penetration testing, and incident response planning. Ensure compliance with regulatory standards such as GDPR Ensure best security practice for Office 365, Exchange Online, and SharePoint administration. Administer Firewalls, VPNs, and endpoint security solutions, ensuring zero-trust security models. Lead security aspects of IT projects, network upgrades, and enterprise application deployments. Lead in deployment and management of backups, disaster recovery (DR) plans, and business continuity strategies. Evaluate, propose, and implement tools and automation solutions to streamline security related operations. Prepare detailed technical documentation for systems (both proposed and implemented), security processes, and user training. Technical Skills and Experience: 10+ years of hands-on IT infrastructure and security management. Long held experience of working within an enterprise scale organisation. Hand on experience of regular systems troubleshooting, patching, and updating. Must be skilled at investigating and remediating reported vulnerabilities, and a have proactive approach to solutions. Deep understanding of cybersecurity frameworks and tools (EDR, SIEM, MFA, PKI, DLP). Nessus VAPT reporting and remediation Strong expertise in: Microsoft technologies (Windows Server, Azure Active Directory) Virtualization platforms (VMware ESXi, Proxmox) Networking including Layer 2/3 switching, routing, VLANs, VPNs. Cloud environments (IBM Cloud,AWS, Azure) - deployments and architecture. Proficient in backup and disaster recovery technologies. Supporting end users Certifications (Preferred): Microsoft Certified Professional AWS Certified Solutions Architect - Associate/Professional VMware Certified Professional (VCP) Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Technical Delivery Manager (Contract) Duration: Up until 31 March 2026 (Possibility for extension) Location: London/Hybrid (2 - 3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Position Description In this pivotal role, you will be a key player in the EMEA Cross-Product FinReg IT Platforms team, driving the delivery of strategic IT solutions for Financial Regulation. This encompasses all legal entities and addresses the complex requirements of Regulatory, Resolution, and Transactional Regulatory needs. The Cross-Product Platforms team is a vital part of our Information Technology and Security Department (ITSD). We develop and maintain integrated technology solutions that enhance interoperability, scalability, and efficiency across various banking operations. Key Responsibilities: Lead the delivery of IT initiatives, ensuring alignment with governance expectations and risk management protocols. Oversee project timelines and ensure the successful completion of projects using established methodologies. Manage vendor relationships to monitor deliverables and promptly address any issues that arise. Collaborate with ITSD business analysts and developers to implement solutions across multiple locations. Engage with stakeholders in Risk, Finance, and other relevant areas, ensuring clear communication and alignment on Regulatory Reporting processes. Skills & Experience: Experience: Formal project management experience within IT in Financial Services is essential. Industry Knowledge: Proven track record in technology delivery roles within Commercial, Merchant, and Investment Banking, with specific experience in Regulatory Reporting and Governance Regulatory Risk Compliance initiatives. Leadership Skills: Ability to motivate and influence a range of stakeholders, including third-party suppliers, to achieve desired outcomes. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Sep 05, 2025
Contractor
Technical Delivery Manager (Contract) Duration: Up until 31 March 2026 (Possibility for extension) Location: London/Hybrid (2 - 3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Position Description In this pivotal role, you will be a key player in the EMEA Cross-Product FinReg IT Platforms team, driving the delivery of strategic IT solutions for Financial Regulation. This encompasses all legal entities and addresses the complex requirements of Regulatory, Resolution, and Transactional Regulatory needs. The Cross-Product Platforms team is a vital part of our Information Technology and Security Department (ITSD). We develop and maintain integrated technology solutions that enhance interoperability, scalability, and efficiency across various banking operations. Key Responsibilities: Lead the delivery of IT initiatives, ensuring alignment with governance expectations and risk management protocols. Oversee project timelines and ensure the successful completion of projects using established methodologies. Manage vendor relationships to monitor deliverables and promptly address any issues that arise. Collaborate with ITSD business analysts and developers to implement solutions across multiple locations. Engage with stakeholders in Risk, Finance, and other relevant areas, ensuring clear communication and alignment on Regulatory Reporting processes. Skills & Experience: Experience: Formal project management experience within IT in Financial Services is essential. Industry Knowledge: Proven track record in technology delivery roles within Commercial, Merchant, and Investment Banking, with specific experience in Regulatory Reporting and Governance Regulatory Risk Compliance initiatives. Leadership Skills: Ability to motivate and influence a range of stakeholders, including third-party suppliers, to achieve desired outcomes. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Description As a Streetworks Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company's work is effectively programmed meeting our clients SLA's and customers' expectations. Key Responsibilities Start and Stop work in accordance with SLA and permits Understand the works system and work to the processes accordingly - Training will be given Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated. Be responsible for Streetworks performance and driving continual improvements with the Operational teams Validate and transmit notice/permit requests in a timely manner Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc Analyse and respond to Section 74 charges & fixed penalty offences Run and circulate daily jeopardy reports as required Monitor and chase any outstanding issues Provide general admin support Be part of a call desk Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications Skills, Knowledge & Expertise Previous experience in an administrative role Proficient IT skills in Microsoft Office Ability to prioritise workload and work to tight deadlines Exceptional attention to detail Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Sep 05, 2025
Full time
Description As a Streetworks Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company's work is effectively programmed meeting our clients SLA's and customers' expectations. Key Responsibilities Start and Stop work in accordance with SLA and permits Understand the works system and work to the processes accordingly - Training will be given Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated. Be responsible for Streetworks performance and driving continual improvements with the Operational teams Validate and transmit notice/permit requests in a timely manner Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc Analyse and respond to Section 74 charges & fixed penalty offences Run and circulate daily jeopardy reports as required Monitor and chase any outstanding issues Provide general admin support Be part of a call desk Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications Skills, Knowledge & Expertise Previous experience in an administrative role Proficient IT skills in Microsoft Office Ability to prioritise workload and work to tight deadlines Exceptional attention to detail Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
MOTT MACDONALD-4
Newcastle Upon Tyne, Tyne And Wear
Location/s: UK-wide Recruiter contact: Laura Kennedy Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit The Energy unit delivers services to clients globally across several sectors including hydropower, nuclear, waste, renewable generation and transmission & distribution networks. Together we provide integrated engineering and project management services across the project lifecycle - from concept and design to construction and operations, to decommissioning or repowering and life extension. Together with our clients, we're helping to deliver the energy transition globally. Overview of the role Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees? Mott MacDonald is global consultancy whose people do exactly that. Today, the realities of our world are transforming the energy sector at an unprecedented rate. The challenges of decarbonisation, energy security, climate change and digitalisation are continually shaping projects and how they are delivered. To do all of this, we need ambitious, like-minded individuals to join us and make a difference in the global response to climate change and provide the foundations for positive social and economic development. The Energy Systems team within our Energy unit is looking for a Project Manager to lead our technical advisory projects in a growing portfolio, supporting our clients in the transition to decarbonisation in the UK and across Europe as part of the energy transition. As well as contributing to these new and existing projects, this position will play an active role in improving our project management processes and approach, driving both delivery excellence and efficiency in our business. Key responsibilities and duties will include: Delivering project scope to time quality and cost Building and managing strong relationships with senior client representatives as well as internal stakeholders Establishing effective communications across the whole project delivery team Taking the lead on problem solving and decision making Controlling internal and external commercial aspects of the project under the contract arrangements Managing risk to the business and to the client Work effectively on several projects concurrently to deliver to tight deadlines It is expected that you will be able to demonstrate the following: Proven success in the delivery of projects working for a consultancy, designer, a contractor, or major industry client within the energy sector Experience in contract administration, ideally NEC contract forms but not essential Knowledge and experience in approaches to change management, risk management, schedule and cost management, along with all other aspects of project management Ability to make complex decisions, ensuring policies and procedures are adhered to, accepting responsibility for own actions Creates a work environment which promotes health, safety, and wellbeing This role will provide an excellent opportunity to further develop your career in a highly supportive and collaborative environment across the Energy sector and provide exposure to some exciting energy transition projects that will protect the environment and reduce carbon emissions There will be a specific emphasis on supporting and growing our project management capabilities and on developing initiatives to improve our service delivery. Candidate Specification Essential: Relevant engineering or project management degree or relevant successful experience in project management of energy sector projects Previous experience in electrical infrastructure projects e.g. Owner's Engineer, Lender's Engineer, or other role preferred Excellent communication skills Project Management experience Appreciation of commercial sphere of project work including contract terms Ability to adapt and work on multiple projects simultaneously in a dynamic and fast-paced environment. Collaborative skills: the job of Project Manager requires that they work with cross-functional teams, so it is vital that they can work with people from various backgrounds Desirable: Experience within the Energy Advisory sector Experience across all stages of the project lifecycle Relevant PM qualifications (eg PMQ, Prince 2) If you meet 80% or more of what we're looking for please still apply. We understand not everyone will meet all the requirements, but you might have skills we didn't know we need.) UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.
Sep 05, 2025
Full time
Location/s: UK-wide Recruiter contact: Laura Kennedy Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit The Energy unit delivers services to clients globally across several sectors including hydropower, nuclear, waste, renewable generation and transmission & distribution networks. Together we provide integrated engineering and project management services across the project lifecycle - from concept and design to construction and operations, to decommissioning or repowering and life extension. Together with our clients, we're helping to deliver the energy transition globally. Overview of the role Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees? Mott MacDonald is global consultancy whose people do exactly that. Today, the realities of our world are transforming the energy sector at an unprecedented rate. The challenges of decarbonisation, energy security, climate change and digitalisation are continually shaping projects and how they are delivered. To do all of this, we need ambitious, like-minded individuals to join us and make a difference in the global response to climate change and provide the foundations for positive social and economic development. The Energy Systems team within our Energy unit is looking for a Project Manager to lead our technical advisory projects in a growing portfolio, supporting our clients in the transition to decarbonisation in the UK and across Europe as part of the energy transition. As well as contributing to these new and existing projects, this position will play an active role in improving our project management processes and approach, driving both delivery excellence and efficiency in our business. Key responsibilities and duties will include: Delivering project scope to time quality and cost Building and managing strong relationships with senior client representatives as well as internal stakeholders Establishing effective communications across the whole project delivery team Taking the lead on problem solving and decision making Controlling internal and external commercial aspects of the project under the contract arrangements Managing risk to the business and to the client Work effectively on several projects concurrently to deliver to tight deadlines It is expected that you will be able to demonstrate the following: Proven success in the delivery of projects working for a consultancy, designer, a contractor, or major industry client within the energy sector Experience in contract administration, ideally NEC contract forms but not essential Knowledge and experience in approaches to change management, risk management, schedule and cost management, along with all other aspects of project management Ability to make complex decisions, ensuring policies and procedures are adhered to, accepting responsibility for own actions Creates a work environment which promotes health, safety, and wellbeing This role will provide an excellent opportunity to further develop your career in a highly supportive and collaborative environment across the Energy sector and provide exposure to some exciting energy transition projects that will protect the environment and reduce carbon emissions There will be a specific emphasis on supporting and growing our project management capabilities and on developing initiatives to improve our service delivery. Candidate Specification Essential: Relevant engineering or project management degree or relevant successful experience in project management of energy sector projects Previous experience in electrical infrastructure projects e.g. Owner's Engineer, Lender's Engineer, or other role preferred Excellent communication skills Project Management experience Appreciation of commercial sphere of project work including contract terms Ability to adapt and work on multiple projects simultaneously in a dynamic and fast-paced environment. Collaborative skills: the job of Project Manager requires that they work with cross-functional teams, so it is vital that they can work with people from various backgrounds Desirable: Experience within the Energy Advisory sector Experience across all stages of the project lifecycle Relevant PM qualifications (eg PMQ, Prince 2) If you meet 80% or more of what we're looking for please still apply. We understand not everyone will meet all the requirements, but you might have skills we didn't know we need.) UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.
Location/s: Altrincham, Glasgow, Bristol, Reading, Derby; UK Recruiter contact: Erinda Hazizi Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit The Energy unit delivers services to clients globally across several sectors including hydropower, nuclear, waste, renewable generation and transmission & distribution networks. Together we provide integrated engineering and project management services across the project lifecycle - from concept and design to construction and operations, to decommissioning or repowering and life extension. Together with our clients, we're helping to deliver the energy transition globally. Overview of role Our Energy unit deliver projects to a wide range of clients across the defence, existing and nuclear new build industry. Due to recent project wins and continued growth of our business, we are recruiting a Senior C&I Engineer to join our Nuclear: Defence and Civil team. The work will involve leading and managing the production of C&I designs in line with project requirements, as well as providing close liaison and support to all other disciplines. Key responsibilities and duties include: Responsible for the execution for the control and instrumentation work on projects, in accordance with the control and instrumentation design instructions and company/project procedures Adhere to standards on safety and quality, man hour plans, cost budgets and project schedule targets Identify and plan the control and instrumentation scopes of work Provide input into project planning and execution Prepare budgets and manpower requirements Assign work and deliverables to your team with clarity on scope, quality and schedule Review deliverables for required standard and quality Attend engineering meetings and liaise with other groups and clients as necessary Ensure solutions meet all discipline-related legal requirements including CDM, safety (including application of the EDSPS), environmental and site licence conditions, and that deliverables and solutions generated are adequately underpinned Ensure understanding and application of relevant legislation, client and project-specific policies, procedures and design standards Candidate specification Essential: Degree Qualified in electrical engineering or equivalent Chartered Status and membership of professional body or expected to be close to achieving chartership. Technically astute with all aspects of control and instrumentation including: Design basis to P&ID developments Systems architecture drawings Communication and cable selection, routing and cable management drawings Field instrumentation selection Control and safety systems, including safety PLC systems Control and Instrumentation cabinet design Instrumentation loop drawings and hook-up diagrams Compiling Instrument Data Sheets Writing User Requirement Specifications Writing C&I design reports and specifications Ability to review and check other engineer's work Conversant with the latest advances in control and instrumentation technology (fieldbus, wireless systems Evidence of having a sound working knowledge and experience of relevant standards and CDM legislation Delivering documentation that is technically correct to the required standard and to schedule Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.
Sep 05, 2025
Full time
Location/s: Altrincham, Glasgow, Bristol, Reading, Derby; UK Recruiter contact: Erinda Hazizi Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit The Energy unit delivers services to clients globally across several sectors including hydropower, nuclear, waste, renewable generation and transmission & distribution networks. Together we provide integrated engineering and project management services across the project lifecycle - from concept and design to construction and operations, to decommissioning or repowering and life extension. Together with our clients, we're helping to deliver the energy transition globally. Overview of role Our Energy unit deliver projects to a wide range of clients across the defence, existing and nuclear new build industry. Due to recent project wins and continued growth of our business, we are recruiting a Senior C&I Engineer to join our Nuclear: Defence and Civil team. The work will involve leading and managing the production of C&I designs in line with project requirements, as well as providing close liaison and support to all other disciplines. Key responsibilities and duties include: Responsible for the execution for the control and instrumentation work on projects, in accordance with the control and instrumentation design instructions and company/project procedures Adhere to standards on safety and quality, man hour plans, cost budgets and project schedule targets Identify and plan the control and instrumentation scopes of work Provide input into project planning and execution Prepare budgets and manpower requirements Assign work and deliverables to your team with clarity on scope, quality and schedule Review deliverables for required standard and quality Attend engineering meetings and liaise with other groups and clients as necessary Ensure solutions meet all discipline-related legal requirements including CDM, safety (including application of the EDSPS), environmental and site licence conditions, and that deliverables and solutions generated are adequately underpinned Ensure understanding and application of relevant legislation, client and project-specific policies, procedures and design standards Candidate specification Essential: Degree Qualified in electrical engineering or equivalent Chartered Status and membership of professional body or expected to be close to achieving chartership. Technically astute with all aspects of control and instrumentation including: Design basis to P&ID developments Systems architecture drawings Communication and cable selection, routing and cable management drawings Field instrumentation selection Control and safety systems, including safety PLC systems Control and Instrumentation cabinet design Instrumentation loop drawings and hook-up diagrams Compiling Instrument Data Sheets Writing User Requirement Specifications Writing C&I design reports and specifications Ability to review and check other engineer's work Conversant with the latest advances in control and instrumentation technology (fieldbus, wireless systems Evidence of having a sound working knowledge and experience of relevant standards and CDM legislation Delivering documentation that is technically correct to the required standard and to schedule Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.
Position: IT Manager Location: High Wycombe Salary: 42,000 The IT Manager is responsible and accountable for the smooth and secure operation of all IT systems, infrastructure, and services across the school. This includes strategic planning, team leadership, systems oversight, and the implementation of new technologies to support the school's teaching, learning, and administrative objectives. The successful candidate will bring a mix of technical expertise, leadership skills, and a proactive approach to managing a fast-paced, multi-user environment. Management The I.T Manager is responsible directly to the Director of Finance & Operations. They will line manage the I.T Apprentice. Duties and Responsibilities: Duties include the following: Oversee the school's IT infrastructure and systems, which is outsourced. Define and implement IT policies, procedures, and best practices. Monitor and troubleshoot system performance, ensuring high availability. Manage and mentor IT support staff, assigning duties and overseeing performance. Liaise with school staff, leadership, and third parties to deliver IT solutions. Ensure the security of data, systems, and network infrastructure. Plan and execute IT projects aligned with the school's long-term strategy. Procure and manage software licenses, hardware assets, and IT contracts. Provide training to staff and support their use of school systems. Respond effectively to incidents and system outages. Technical Experience and Knowledge Essential skills: Proven experience as an IT Manager or in a senior IT support role. Strong knowledge of Windows Server (2016/2019), Active Directory, Group Policy, and Windows 10/11. Hands-on experience with DNS, DHCP, Exchange Online, and network protocols. Competence in VMware ESXi, Veeam backup solutions, and firewall configurations. Administration of Google Workspace (G Suite), Chromebooks, and Microsoft 365 (Teams, SharePoint). Experience managing 1st to 3rd line support operations. Strong understanding of IT security and safeguarding responsibilities. Desirable skills: Experience in the education sector. Knowledge of school MIS systems. Microsoft or ITIL certifications. Familiarity with SCCM, VLANs, VOIP, mobile device management, and data governance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Sep 05, 2025
Full time
Position: IT Manager Location: High Wycombe Salary: 42,000 The IT Manager is responsible and accountable for the smooth and secure operation of all IT systems, infrastructure, and services across the school. This includes strategic planning, team leadership, systems oversight, and the implementation of new technologies to support the school's teaching, learning, and administrative objectives. The successful candidate will bring a mix of technical expertise, leadership skills, and a proactive approach to managing a fast-paced, multi-user environment. Management The I.T Manager is responsible directly to the Director of Finance & Operations. They will line manage the I.T Apprentice. Duties and Responsibilities: Duties include the following: Oversee the school's IT infrastructure and systems, which is outsourced. Define and implement IT policies, procedures, and best practices. Monitor and troubleshoot system performance, ensuring high availability. Manage and mentor IT support staff, assigning duties and overseeing performance. Liaise with school staff, leadership, and third parties to deliver IT solutions. Ensure the security of data, systems, and network infrastructure. Plan and execute IT projects aligned with the school's long-term strategy. Procure and manage software licenses, hardware assets, and IT contracts. Provide training to staff and support their use of school systems. Respond effectively to incidents and system outages. Technical Experience and Knowledge Essential skills: Proven experience as an IT Manager or in a senior IT support role. Strong knowledge of Windows Server (2016/2019), Active Directory, Group Policy, and Windows 10/11. Hands-on experience with DNS, DHCP, Exchange Online, and network protocols. Competence in VMware ESXi, Veeam backup solutions, and firewall configurations. Administration of Google Workspace (G Suite), Chromebooks, and Microsoft 365 (Teams, SharePoint). Experience managing 1st to 3rd line support operations. Strong understanding of IT security and safeguarding responsibilities. Desirable skills: Experience in the education sector. Knowledge of school MIS systems. Microsoft or ITIL certifications. Familiarity with SCCM, VLANs, VOIP, mobile device management, and data governance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
This full-time, permanent role has a starting salary of 33,552 per annum, based on a 36 hour working week. Are you passionate about data, systems, and making a real impact in adult education? Surrey Adult Learning are excited to be hiring a detail-oriented and proactive Management Information Systems Officer (MIS) to join our fantastic Business Finance & IT team based at the Woking Adult Learning Centre. This role is open to hybrid working with the option to work flexibly from another location, or home, for part of the week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. The MIS Officer is a pivotal and highly varied role within the team where you can expect to be involved in the following: Being responsible for ensuring Surrey Adult Learning's information systems run without downtime Supporting management, teaching staff and operations staff to ensure that the information contained in the systems is accurate and of high quality Diagnosing system issues and proposing solutions where possible Supporting the Business Finance and IT Manager to work with system vendors and SCC IT and Digital team where needed Being responsible for compiling returns and related datasets to funding providers, ensuring published deadlines are adhered to Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Up-to-date knowledge of funding rules applicable to the Further Education (FE) sector, including all aspects of ILR returns and other relevant FE funding and data related topics Experience compiling Individual Learner Record (ILR) returns and FE-related datasets Experience of data management in the education sector Working knowledge and experience of database querying techniques Proficiency with SQL to extract data and provide accurate management information, in particular for error and exception reporting and resolution Awareness of the principles of information governance, data security and the GDPR Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Clive Banks by e-mail at or telephone (phone number removed). The job advert closes at 23:59 on 21st September 2025. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Sep 05, 2025
Full time
This full-time, permanent role has a starting salary of 33,552 per annum, based on a 36 hour working week. Are you passionate about data, systems, and making a real impact in adult education? Surrey Adult Learning are excited to be hiring a detail-oriented and proactive Management Information Systems Officer (MIS) to join our fantastic Business Finance & IT team based at the Woking Adult Learning Centre. This role is open to hybrid working with the option to work flexibly from another location, or home, for part of the week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. The MIS Officer is a pivotal and highly varied role within the team where you can expect to be involved in the following: Being responsible for ensuring Surrey Adult Learning's information systems run without downtime Supporting management, teaching staff and operations staff to ensure that the information contained in the systems is accurate and of high quality Diagnosing system issues and proposing solutions where possible Supporting the Business Finance and IT Manager to work with system vendors and SCC IT and Digital team where needed Being responsible for compiling returns and related datasets to funding providers, ensuring published deadlines are adhered to Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Up-to-date knowledge of funding rules applicable to the Further Education (FE) sector, including all aspects of ILR returns and other relevant FE funding and data related topics Experience compiling Individual Learner Record (ILR) returns and FE-related datasets Experience of data management in the education sector Working knowledge and experience of database querying techniques Proficiency with SQL to extract data and provide accurate management information, in particular for error and exception reporting and resolution Awareness of the principles of information governance, data security and the GDPR Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Clive Banks by e-mail at or telephone (phone number removed). The job advert closes at 23:59 on 21st September 2025. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Workplace Services Manager (IT) 75,000 - 85,000 + car allowance + bonus + extensive benefits Full Time / Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand head quartered in the West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing on end-user devices such as laptops, desktops, virtual desktops, printers, mobile phones, and associated technologies. You will have a leading role in expanding the deployment of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet organisational standards and user expectations. Proactively identify opportunities for service improvement and innovation, drive initiatives to enhance efficiency, and ensure device-related services are aligned with business goals and user needs. Define governance and follow-up on lifecycle management for hardware, OS images and applications, including patch management. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use, simplifying management and support. Maintain the workplace service catalogue and monitor usage. Increase the level of control, security, and compliance for end-user devices, adhering to industry standards and regulations. Improve the digital workplace experience for users, ensuring their needs are met and issues are promptly addressed. Skills and Experience: Previous experience in a similar Modern Workplace or Digital Workplace Manager role. Experience of leading and growing team of varying levels of seniority. Deep knowledge of Workplace / End User Device concepts, tools, infrastructure and capabilities. Skills in device management and endpoint solutions for laptops and mobile phones. Strong vendor management skills, with experience managing third-party relationships. Excellent knowledge of the Microsoft suite of technologies, including MS operating systems, System Center Configuration Manager (SCCM), Co-management, Intune, Windows Autopilot, Azure Virtual Desktop. Excellent knowledge of software packaging, Citrix and cloud printing. Please apply via this advert or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 05, 2025
Full time
Workplace Services Manager (IT) 75,000 - 85,000 + car allowance + bonus + extensive benefits Full Time / Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand head quartered in the West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing on end-user devices such as laptops, desktops, virtual desktops, printers, mobile phones, and associated technologies. You will have a leading role in expanding the deployment of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet organisational standards and user expectations. Proactively identify opportunities for service improvement and innovation, drive initiatives to enhance efficiency, and ensure device-related services are aligned with business goals and user needs. Define governance and follow-up on lifecycle management for hardware, OS images and applications, including patch management. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use, simplifying management and support. Maintain the workplace service catalogue and monitor usage. Increase the level of control, security, and compliance for end-user devices, adhering to industry standards and regulations. Improve the digital workplace experience for users, ensuring their needs are met and issues are promptly addressed. Skills and Experience: Previous experience in a similar Modern Workplace or Digital Workplace Manager role. Experience of leading and growing team of varying levels of seniority. Deep knowledge of Workplace / End User Device concepts, tools, infrastructure and capabilities. Skills in device management and endpoint solutions for laptops and mobile phones. Strong vendor management skills, with experience managing third-party relationships. Excellent knowledge of the Microsoft suite of technologies, including MS operating systems, System Center Configuration Manager (SCCM), Co-management, Intune, Windows Autopilot, Azure Virtual Desktop. Excellent knowledge of software packaging, Citrix and cloud printing. Please apply via this advert or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Sep 04, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (see below) Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (see below) Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
An opportunity has arisen for a Security Engineer to join a respected UK-based security solutions provider, offering integrated systems for commercial and industrial clients. As a Security Engineer, you will providing support to the Security Engineering Manager in daily operations. This full-time role offers salary range of £35,000 - £45,000 and benefits. You must be willing to travel and cover Midlands, London and Cotswolds areas. They will consider both junior and senior level candiates. You will be responsible for: Installing, servicing, and maintaining intruder alarms, CCTV, and access control systems. Leading site-based projects, ensuring timely delivery and high standards. Carrying out routine and reactive maintenance visits. Commissioning systems and handing over to clients. Completing all documentation accurately, including job reports and compliance certificates. Ensuring installations meet SSAIB, NSI, and all relevant industry standards. Maintaining van stock, tools, and equipment in good working order. Assisting in team training and quality improvement through regular feedback and reporting. Attending internal meetings, toolbox talks, and HSE briefings. What we are looking for: Previously worked as an Security Engineer, Alarm Engineer, Access Control engineer, Security Systems Engineer, CCTV Engineer, Security Installations Engineer, Fire and Security Engineer, Intruder Alarm Engineer or in a similar role. Possess at least 2 years experience. Experience installing and maintaining intruder alarm systems. Understanding of British Standards for intruder alarms (BS EN 50131, PD6662). Competent with IP-based CCTV setups, remote access, NVRs, and networking configurations. Skilled in fault finding and repair of integrated security systems. Ability to interpret technical drawings, wiring diagrams, and site plans Knowledge of GDPR compliance and relevant health and safety legislation. Full UK driving licence (maximum 6 points). What s on offer: Competitive salary 25 days holiday plus bank holidays Mental health support line Discounts on dental, optical, and physiotherapy services Retail and lifestyle discounts Casual and professional working environment Comprehensive Employee Assistance Programme Opportunities for further training and career development Apply now for this fantastic opportunity to step into a senior role within a progressive, fast-moving security engineering environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Sep 04, 2025
Full time
An opportunity has arisen for a Security Engineer to join a respected UK-based security solutions provider, offering integrated systems for commercial and industrial clients. As a Security Engineer, you will providing support to the Security Engineering Manager in daily operations. This full-time role offers salary range of £35,000 - £45,000 and benefits. You must be willing to travel and cover Midlands, London and Cotswolds areas. They will consider both junior and senior level candiates. You will be responsible for: Installing, servicing, and maintaining intruder alarms, CCTV, and access control systems. Leading site-based projects, ensuring timely delivery and high standards. Carrying out routine and reactive maintenance visits. Commissioning systems and handing over to clients. Completing all documentation accurately, including job reports and compliance certificates. Ensuring installations meet SSAIB, NSI, and all relevant industry standards. Maintaining van stock, tools, and equipment in good working order. Assisting in team training and quality improvement through regular feedback and reporting. Attending internal meetings, toolbox talks, and HSE briefings. What we are looking for: Previously worked as an Security Engineer, Alarm Engineer, Access Control engineer, Security Systems Engineer, CCTV Engineer, Security Installations Engineer, Fire and Security Engineer, Intruder Alarm Engineer or in a similar role. Possess at least 2 years experience. Experience installing and maintaining intruder alarm systems. Understanding of British Standards for intruder alarms (BS EN 50131, PD6662). Competent with IP-based CCTV setups, remote access, NVRs, and networking configurations. Skilled in fault finding and repair of integrated security systems. Ability to interpret technical drawings, wiring diagrams, and site plans Knowledge of GDPR compliance and relevant health and safety legislation. Full UK driving licence (maximum 6 points). What s on offer: Competitive salary 25 days holiday plus bank holidays Mental health support line Discounts on dental, optical, and physiotherapy services Retail and lifestyle discounts Casual and professional working environment Comprehensive Employee Assistance Programme Opportunities for further training and career development Apply now for this fantastic opportunity to step into a senior role within a progressive, fast-moving security engineering environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
