Player Protection Officer Location: Hybrid Department: Risk & Compliance Type: Full-time Salary: Up to £30,000 per annum Do yo have experience in AML ? Are you passionate about safeguarding players and ensuring ethical gaming practices? Do you thrive in a fast-paced, impact-driven environment where no two days are the same? If so, we want to hear from you! Join our forward-thinking Player Protection team, the first line of defence in protecting both our players and our business from evolving risks such as gambling harm, fraud, and money laundering. This is a pivotal role where your analytical mindset, regulatory knowledge, and compassionate communication skills will make a real impact. In return for everything you bring, we offer an exciting role in a rapidly expanding business and a competitive rewards package which includes a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme What You ll Be Doing Conducting risk assessments and forensic profiling of customer accounts Investigating escalated cases of fraudulent activity and suspicious behaviour Engaging with customers to understand their circumstances and ensure safe play Leading Enhanced Due Diligence (EDD) investigations, including Source of Funds/Wealth reviews Maintaining accurate records and completing Suspicious Activity Reports (SARs) Collaborating with retail and digital teams to create a seamless safer gambling experience Presenting findings to senior governance meetings and contributing to policy improvements What You ll Bring Proven experience in Player Protection within a regulated environment (iGaming, Bingo, Casino, or Finance) Strong understanding of key regulations: POCA, TACT, LCCP, GDPR, and the Gambling Act Hands-on experience with Customer Due Diligence (CDD) and EDD procedures Excellent communication skills and the ability to handle sensitive conversations with empathy A sharp eye for detail and a proactive, investigative mindset Proficiency in Microsoft Office (Excel, Word, OneNote, PowerPoint) Ability to work independently and as part of a remote team Desirable Extras ICA Certificate in KYC, CDD, or AML Experience compiling reports and presenting findings to senior stakeholders Why You ll Love It Here You ll be part of a passionate team that puts player safety at the heart of everything You ll have the opportunity to shape safer gambling practices and drive real change You ll work in a supportive, collaborative environment with room to grow Ready to make a difference? Apply now and help us protect what matters most.
Sep 05, 2025
Full time
Player Protection Officer Location: Hybrid Department: Risk & Compliance Type: Full-time Salary: Up to £30,000 per annum Do yo have experience in AML ? Are you passionate about safeguarding players and ensuring ethical gaming practices? Do you thrive in a fast-paced, impact-driven environment where no two days are the same? If so, we want to hear from you! Join our forward-thinking Player Protection team, the first line of defence in protecting both our players and our business from evolving risks such as gambling harm, fraud, and money laundering. This is a pivotal role where your analytical mindset, regulatory knowledge, and compassionate communication skills will make a real impact. In return for everything you bring, we offer an exciting role in a rapidly expanding business and a competitive rewards package which includes a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme What You ll Be Doing Conducting risk assessments and forensic profiling of customer accounts Investigating escalated cases of fraudulent activity and suspicious behaviour Engaging with customers to understand their circumstances and ensure safe play Leading Enhanced Due Diligence (EDD) investigations, including Source of Funds/Wealth reviews Maintaining accurate records and completing Suspicious Activity Reports (SARs) Collaborating with retail and digital teams to create a seamless safer gambling experience Presenting findings to senior governance meetings and contributing to policy improvements What You ll Bring Proven experience in Player Protection within a regulated environment (iGaming, Bingo, Casino, or Finance) Strong understanding of key regulations: POCA, TACT, LCCP, GDPR, and the Gambling Act Hands-on experience with Customer Due Diligence (CDD) and EDD procedures Excellent communication skills and the ability to handle sensitive conversations with empathy A sharp eye for detail and a proactive, investigative mindset Proficiency in Microsoft Office (Excel, Word, OneNote, PowerPoint) Ability to work independently and as part of a remote team Desirable Extras ICA Certificate in KYC, CDD, or AML Experience compiling reports and presenting findings to senior stakeholders Why You ll Love It Here You ll be part of a passionate team that puts player safety at the heart of everything You ll have the opportunity to shape safer gambling practices and drive real change You ll work in a supportive, collaborative environment with room to grow Ready to make a difference? Apply now and help us protect what matters most.
Trading Standards Officer Location: 2 Alice Square, Birkenhead, CH412YA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 32.10 per hour Job Ref: OR12530 Responsibilities Carry out criminal compliance enforcement activities across regulatory service functions. Conduct inspections, surveys, and investigations into complex breaches of trading standards legislation. Identify legal contraventions and execute appropriate enforcement activity based on assessed risk. Undertake and supervise complex projects with various stakeholders to ensure business compliance with trading standards legislation. Prepare reports, conduct interviews, and provide evidence in court when necessary. Enforce relevant legislation using a range of enforcement powers, from informal education to formal legal proceedings. Participate in project teams for local and national health promotion initiatives. Monitor performance and quality standards to ensure compliance with policies and procedures. Research and develop policies and procedures to help achieve trading standards objectives. Maintain up-to-date knowledge of government initiatives, legislation changes, and good practices. Collaborate with other council departments and external bodies to address issues requiring intervention. Ensure accurate management reports and statistics are produced and verified. Supervise, train, and mentor less experienced colleagues, providing specialist advice and guidance. Respond to complaints and inquiries from various stakeholders, including Councillors and MPs. Provide presentations and training to council staff and external agencies. Negotiate with business owners and handle situations with personal and political pressure. Contribute to the establishment of fees and costs for trading standards operations. Assist in interpreting and implementing new legislation and government guidance. Contribute to broader service strategy and ensure effective translation into service plans. Identify ways to improve service operations, performance, and efficiency. Ensure security and maintenance of equipment, evidence, information, and data management. Develop and maintain a lead officer role in specific aspects of trading standards work. Represent the service at meetings and participate in regional initiatives and projects. Provide guidance and support to colleagues dealing with complex cases. Attend case conferences, council meetings, and court representing the council. Person Specification Professional CTSI Trading Standards qualification or equivalent, plus a university degree. Excellent written and verbal communication skills with the ability to influence behavior. Knowledge of current and proposed trading standards legislation and statutory guidance. Ability to work with minimal supervision and high accuracy. Knowledge of enforcement procedures and PACE. Ability to prepare reports, conduct interviews, and collate case files for legal services. Effective time management skills. Awareness and understanding of equality issues. Computer literacy. Ability to communicate effectively at all levels. Willingness to work out of office hours to meet service needs. Experience in working in a large urban authority or private sector organization. Experience in a trading standards service and investigating consumer complaints. Experience in providing business advice to the public and commercial undertakings. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 05, 2025
Contractor
Trading Standards Officer Location: 2 Alice Square, Birkenhead, CH412YA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 32.10 per hour Job Ref: OR12530 Responsibilities Carry out criminal compliance enforcement activities across regulatory service functions. Conduct inspections, surveys, and investigations into complex breaches of trading standards legislation. Identify legal contraventions and execute appropriate enforcement activity based on assessed risk. Undertake and supervise complex projects with various stakeholders to ensure business compliance with trading standards legislation. Prepare reports, conduct interviews, and provide evidence in court when necessary. Enforce relevant legislation using a range of enforcement powers, from informal education to formal legal proceedings. Participate in project teams for local and national health promotion initiatives. Monitor performance and quality standards to ensure compliance with policies and procedures. Research and develop policies and procedures to help achieve trading standards objectives. Maintain up-to-date knowledge of government initiatives, legislation changes, and good practices. Collaborate with other council departments and external bodies to address issues requiring intervention. Ensure accurate management reports and statistics are produced and verified. Supervise, train, and mentor less experienced colleagues, providing specialist advice and guidance. Respond to complaints and inquiries from various stakeholders, including Councillors and MPs. Provide presentations and training to council staff and external agencies. Negotiate with business owners and handle situations with personal and political pressure. Contribute to the establishment of fees and costs for trading standards operations. Assist in interpreting and implementing new legislation and government guidance. Contribute to broader service strategy and ensure effective translation into service plans. Identify ways to improve service operations, performance, and efficiency. Ensure security and maintenance of equipment, evidence, information, and data management. Develop and maintain a lead officer role in specific aspects of trading standards work. Represent the service at meetings and participate in regional initiatives and projects. Provide guidance and support to colleagues dealing with complex cases. Attend case conferences, council meetings, and court representing the council. Person Specification Professional CTSI Trading Standards qualification or equivalent, plus a university degree. Excellent written and verbal communication skills with the ability to influence behavior. Knowledge of current and proposed trading standards legislation and statutory guidance. Ability to work with minimal supervision and high accuracy. Knowledge of enforcement procedures and PACE. Ability to prepare reports, conduct interviews, and collate case files for legal services. Effective time management skills. Awareness and understanding of equality issues. Computer literacy. Ability to communicate effectively at all levels. Willingness to work out of office hours to meet service needs. Experience in working in a large urban authority or private sector organization. Experience in a trading standards service and investigating consumer complaints. Experience in providing business advice to the public and commercial undertakings. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sharper Consulting Services is working with our client in Hertfordshire in seeking a proactive and experienced Environmental Protection Officer to join their team on a temporary basis. This role offers the opportunity to support a busy and varied caseload, ensuring effective enforcement and compliance with key environmental health legislation. 35 - 40 per hour 3 months initially (with the possibility of extension) Hours: full time (3 days per week on-site) Duties Manage and prioritise a varied workload within the Environmental Protection Team. Collect, collate, and secure evidence relating to: Noise and other statutory nuisance, Filthy & verminous / severely hoarded premises, Rubbish and accumulations, Dark smoke and trade waste bonfires, Defective drainage Enforce a wide range of legislation, including but not limited to: Environmental Protection Act 1990, Public Health Act 1936, Prevention of Damage by Pests Act 1949, Clean Air Act 1993, Anti-Social Behaviour, Crime and Policing Act 2014, Building Act 1984 Serve legal notices, undertake works in default, obtain warrants, and support prosecutions. Provide support to Environmental Health Officers on complex or high-risk investigations. Use Microsoft Office applications to produce accurate records and reports (experience of Assure software is desirable but not essential). Person Specification Proven experience managing statutory nuisance and public health casework. Strong knowledge and practical enforcement experience across relevant legislation. Demonstrable experience serving legal notices, conducting works in default, and preparing cases for court. Ability to work effectively both independently and as part of a team in a high-pressure environment. Proficiency with Microsoft Office applications. Full, clean UK driving licence and access to a suitably insured vehicle. Flexibility to undertake occasional monitoring visits outside of normal office hours. Prior local authority experience in an Environmental Protection setting.
Sep 05, 2025
Contractor
Sharper Consulting Services is working with our client in Hertfordshire in seeking a proactive and experienced Environmental Protection Officer to join their team on a temporary basis. This role offers the opportunity to support a busy and varied caseload, ensuring effective enforcement and compliance with key environmental health legislation. 35 - 40 per hour 3 months initially (with the possibility of extension) Hours: full time (3 days per week on-site) Duties Manage and prioritise a varied workload within the Environmental Protection Team. Collect, collate, and secure evidence relating to: Noise and other statutory nuisance, Filthy & verminous / severely hoarded premises, Rubbish and accumulations, Dark smoke and trade waste bonfires, Defective drainage Enforce a wide range of legislation, including but not limited to: Environmental Protection Act 1990, Public Health Act 1936, Prevention of Damage by Pests Act 1949, Clean Air Act 1993, Anti-Social Behaviour, Crime and Policing Act 2014, Building Act 1984 Serve legal notices, undertake works in default, obtain warrants, and support prosecutions. Provide support to Environmental Health Officers on complex or high-risk investigations. Use Microsoft Office applications to produce accurate records and reports (experience of Assure software is desirable but not essential). Person Specification Proven experience managing statutory nuisance and public health casework. Strong knowledge and practical enforcement experience across relevant legislation. Demonstrable experience serving legal notices, conducting works in default, and preparing cases for court. Ability to work effectively both independently and as part of a team in a high-pressure environment. Proficiency with Microsoft Office applications. Full, clean UK driving licence and access to a suitably insured vehicle. Flexibility to undertake occasional monitoring visits outside of normal office hours. Prior local authority experience in an Environmental Protection setting.
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Sep 05, 2025
Seasonal
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Carrington West are assisting their local authority client based in the South East in their search for a Senior Planning Enforcement Officer for an approximate 3-6 month period. The successful candidate will work as part of a team to provide a highly effective, high quality and efficient Planning Enforcement service which investigates breaches of planning control, including both a backlog and new cases. Key Responsibilities: Manage a caseload of complaints about alleged breaches of planning control. This requires investigation and assessment; including site visits where required; associated administrative tasks; the carrying out of consultations and negotiations with interested parties; and where necessary, leading recommendations to senior officers and legal advisors as to the appropriate course of action. Lead on enforcement appeals. This includes acting as the key planning enforcement contact with the Planning Inspectorate, preparing and co-ordinating written submissions and representations made on behalf of the Council. Attend and promote the Councils planning services at decision-making committees, meetings, working groups, boards, and external events where representation in respect of enforcement and monitoring matters is required (e.g., liaison group meetings, appeal hearings, public inquiries, and Examinations in Public). The successful candidate must have previous Planning Enforcement experience within a UK local authority; will have excellent communication skills and should feel comfortable working independently and in a team with support from Development Management and Legal Officers within the authority. It is envisaged to be a flexible, agile working opportunity that will require attendance in person only for several key project meetings. The contractor will however be required to make arrangements to undertake their own site investigations. Carrington West Pay Rate - £45 to £50p/h Job Ref - 59544 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Sep 05, 2025
Contractor
Carrington West are assisting their local authority client based in the South East in their search for a Senior Planning Enforcement Officer for an approximate 3-6 month period. The successful candidate will work as part of a team to provide a highly effective, high quality and efficient Planning Enforcement service which investigates breaches of planning control, including both a backlog and new cases. Key Responsibilities: Manage a caseload of complaints about alleged breaches of planning control. This requires investigation and assessment; including site visits where required; associated administrative tasks; the carrying out of consultations and negotiations with interested parties; and where necessary, leading recommendations to senior officers and legal advisors as to the appropriate course of action. Lead on enforcement appeals. This includes acting as the key planning enforcement contact with the Planning Inspectorate, preparing and co-ordinating written submissions and representations made on behalf of the Council. Attend and promote the Councils planning services at decision-making committees, meetings, working groups, boards, and external events where representation in respect of enforcement and monitoring matters is required (e.g., liaison group meetings, appeal hearings, public inquiries, and Examinations in Public). The successful candidate must have previous Planning Enforcement experience within a UK local authority; will have excellent communication skills and should feel comfortable working independently and in a team with support from Development Management and Legal Officers within the authority. It is envisaged to be a flexible, agile working opportunity that will require attendance in person only for several key project meetings. The contractor will however be required to make arrangements to undertake their own site investigations. Carrington West Pay Rate - £45 to £50p/h Job Ref - 59544 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Trading Standards Officer - Technical Birkenhead Contract £32.10 per hour PAYE or £41.28 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Trading Standards Officer - Technical. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. 3 month contract for additional capacity for statutory inspection programme & support the apprentices with statutory qualifications. Carry out criminal compliance enforcement activities across service functions. Carry out inspections, surveys, investigations into complex & serious breaches of trading standards legislation. Identify legal contraventions & select & execute appropriate enforcement activity based on assessed risk. Duties include presenting solutions for resolution to complex issues. Professional CTSI Trading Standards qualification (DTS/DCATS including Food and Legal Metrology modules) or equivalent, plus a university degree. Knowledge & Skills: Demonstrate the ability to represent the Trading Standards Service at meetings, participating in the co-ordination or lead regional initiatives and projects with other Local Authorities, professional bodies, or external organisations. Excellent written and verbal communication skills and an ability to influence the behaviour of others. Knowledge of current and proposed Trading Standards legislation and statutory guidance Ability to work with minimal supervision and to a high level of accuracy. Demonstrate knowledge of Enforcement Procedures and PACE. Demonstrate the ability to prepare reports, undertake correspondence, conduct interviews and collate case files for Legal Services. Demonstrate the ability to investigate and undertake complex projects. Have effective time management skills An awareness and understanding of equality issues. Demonstrate computer literacy Demonstrate an ability to be an effective communicator at all levels Out of office hours to meet the needs of the service Experience: Have experience in working in a large urban authority or private sector organisation. Experience in a Trading Standards service Have experience of investigating consumer complaints. Have experience of the provision of business advice to members of the public and commercial undertakings. Have experience of Civil Enforcement procedures and the Enterprise Act. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employe
Sep 04, 2025
Contractor
Trading Standards Officer - Technical Birkenhead Contract £32.10 per hour PAYE or £41.28 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Trading Standards Officer - Technical. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. 3 month contract for additional capacity for statutory inspection programme & support the apprentices with statutory qualifications. Carry out criminal compliance enforcement activities across service functions. Carry out inspections, surveys, investigations into complex & serious breaches of trading standards legislation. Identify legal contraventions & select & execute appropriate enforcement activity based on assessed risk. Duties include presenting solutions for resolution to complex issues. Professional CTSI Trading Standards qualification (DTS/DCATS including Food and Legal Metrology modules) or equivalent, plus a university degree. Knowledge & Skills: Demonstrate the ability to represent the Trading Standards Service at meetings, participating in the co-ordination or lead regional initiatives and projects with other Local Authorities, professional bodies, or external organisations. Excellent written and verbal communication skills and an ability to influence the behaviour of others. Knowledge of current and proposed Trading Standards legislation and statutory guidance Ability to work with minimal supervision and to a high level of accuracy. Demonstrate knowledge of Enforcement Procedures and PACE. Demonstrate the ability to prepare reports, undertake correspondence, conduct interviews and collate case files for Legal Services. Demonstrate the ability to investigate and undertake complex projects. Have effective time management skills An awareness and understanding of equality issues. Demonstrate computer literacy Demonstrate an ability to be an effective communicator at all levels Out of office hours to meet the needs of the service Experience: Have experience in working in a large urban authority or private sector organisation. Experience in a Trading Standards service Have experience of investigating consumer complaints. Have experience of the provision of business advice to members of the public and commercial undertakings. Have experience of Civil Enforcement procedures and the Enterprise Act. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employe
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Sep 04, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Sep 03, 2025
Seasonal
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Investigations and Enforcement Senior Manager Apply before 11:55 pm on Monday, 8th of September 2025 Location: Manchester, M2 3AW Salary: £67,987 - £80,556 + benefits (including a Civil Service Pension with an employer contribution of 28.97%) Our client leads the Government's work on the future governance of football. At present, there is a team made up of circa 50 members of staff, led by an interim Chief Operating Officer. This team will transfer out of our client to be the Independent Football Regulator in 2025, no earlier than October. The team is currently undertaking a range of activities in preparation for the establishment of the IFR, which was created when the Football Governance Act became law in July. While this role is being advertised through our client, it will be based in the Independent Football Regulator (IFR) and will not start until the IFR has been fully established as an independent body i.e. no earlier than October. You will be employed on the terms and conditions of the Independent Football Regulator. Job Description Responsibilities include: Lead the development of the enforcement function in the IFR to deliver robust cases in a timely and legally defensible way, across the breadth of the IFR's enforcement powers. Recruit, develop and train a small team of enforcement caseworkers with the requisite investigatory, analytical and decision-making skills and experience. Identify and manage cross cutting enforcement issues. Collaborate with policy, legal and supervision colleagues to successfully implement the legal framework through the development of enforcement rules, guidance and internal governance. Oversee a portfolio of enforcement cases, managing and mitigating the legal risks to deliver robust and impactful outcomes. Person Specification Essential Requirements: Decision making - Proven ability to make decisions with significant financial and reputational implications and with a risk of legal challenge. An ability to exercise sound judgement in often highly complex and contested areas. Leadership - Proven skills and experience of leading enforcement or compliance teams in a financial, economic or regulatory field (whether as part of a statutory or other body enforcing rules or advising businesses subject to enforcement actions). Pace - A successful track record in managing and delivering multiple projects / casework against challenging deadlines. Stakeholders - Ability to build a wide range of internal and external relationships, often in adversarial situations. Desirable Skills: Experience leading or being part of evidence gathering strategy for enforcement, and an understanding of enforcement processes (and the related risks of challenge). Benefits Alongside your salary of £67,987, our client contributes £19,695 towards you being a member of the Civil Service Defined Benefit Pension scheme. The terms and conditions of employment include: Pension 12% An employee contribution of 5%, with an employer contribution of 7%. Flexible Benefit 8% Employees can choose to invest 8% of their base salary into their pension or take as cash (post tax). Reward they will have a performance-based reward programme. 31.5 days annual leave. Flexible and hybrid working, 40% in office attendance. Occupational sick pay. 9 months paid Maternity Leave + generous paternity and adoption leave. A bespoke L&D programme to help you achieve your personal CPD, including paid membership fees. Cycle-to-work scheme and much more!
Sep 02, 2025
Full time
Investigations and Enforcement Senior Manager Apply before 11:55 pm on Monday, 8th of September 2025 Location: Manchester, M2 3AW Salary: £67,987 - £80,556 + benefits (including a Civil Service Pension with an employer contribution of 28.97%) Our client leads the Government's work on the future governance of football. At present, there is a team made up of circa 50 members of staff, led by an interim Chief Operating Officer. This team will transfer out of our client to be the Independent Football Regulator in 2025, no earlier than October. The team is currently undertaking a range of activities in preparation for the establishment of the IFR, which was created when the Football Governance Act became law in July. While this role is being advertised through our client, it will be based in the Independent Football Regulator (IFR) and will not start until the IFR has been fully established as an independent body i.e. no earlier than October. You will be employed on the terms and conditions of the Independent Football Regulator. Job Description Responsibilities include: Lead the development of the enforcement function in the IFR to deliver robust cases in a timely and legally defensible way, across the breadth of the IFR's enforcement powers. Recruit, develop and train a small team of enforcement caseworkers with the requisite investigatory, analytical and decision-making skills and experience. Identify and manage cross cutting enforcement issues. Collaborate with policy, legal and supervision colleagues to successfully implement the legal framework through the development of enforcement rules, guidance and internal governance. Oversee a portfolio of enforcement cases, managing and mitigating the legal risks to deliver robust and impactful outcomes. Person Specification Essential Requirements: Decision making - Proven ability to make decisions with significant financial and reputational implications and with a risk of legal challenge. An ability to exercise sound judgement in often highly complex and contested areas. Leadership - Proven skills and experience of leading enforcement or compliance teams in a financial, economic or regulatory field (whether as part of a statutory or other body enforcing rules or advising businesses subject to enforcement actions). Pace - A successful track record in managing and delivering multiple projects / casework against challenging deadlines. Stakeholders - Ability to build a wide range of internal and external relationships, often in adversarial situations. Desirable Skills: Experience leading or being part of evidence gathering strategy for enforcement, and an understanding of enforcement processes (and the related risks of challenge). Benefits Alongside your salary of £67,987, our client contributes £19,695 towards you being a member of the Civil Service Defined Benefit Pension scheme. The terms and conditions of employment include: Pension 12% An employee contribution of 5%, with an employer contribution of 7%. Flexible Benefit 8% Employees can choose to invest 8% of their base salary into their pension or take as cash (post tax). Reward they will have a performance-based reward programme. 31.5 days annual leave. Flexible and hybrid working, 40% in office attendance. Occupational sick pay. 9 months paid Maternity Leave + generous paternity and adoption leave. A bespoke L&D programme to help you achieve your personal CPD, including paid membership fees. Cycle-to-work scheme and much more!
Trade Surveillance Officer/Market Surveillance Officer/Market Abuse Surveillance Analyst - £600 DOE Are you an experienced trade surveillance professional seeking your next contract in a fast-paced, international environment? Overview: We are looking for a skilled AVP, Trade Surveillance Officer to provide surveillance coverage across European markets on a contract basis. The successful candidate will monitor trading activity, conduct investigations, and ensure adherence to UK and EU Market Abuse Regulations. Responsibilities: Execute daily surveillance processes to maintain market integrity Analyse trading data and escalate potential market abuse cases Conduct thematic reviews and produce reports for senior stakeholders Submit STORs to regulators (eg FCA, AFM) Contribute to the enhancement of surveillance systems and frameworks Requirements: Proven experience in trade surveillance and/or data analytics (brokerage, trading, regulator, or exchange) Knowledge of UK/EU Market Abuse Regulations Strong analytical, investigative, and problem-solving skills Ability to work with senior stakeholders across functions and jurisdictions Apply today for more information.
Sep 02, 2025
Contractor
Trade Surveillance Officer/Market Surveillance Officer/Market Abuse Surveillance Analyst - £600 DOE Are you an experienced trade surveillance professional seeking your next contract in a fast-paced, international environment? Overview: We are looking for a skilled AVP, Trade Surveillance Officer to provide surveillance coverage across European markets on a contract basis. The successful candidate will monitor trading activity, conduct investigations, and ensure adherence to UK and EU Market Abuse Regulations. Responsibilities: Execute daily surveillance processes to maintain market integrity Analyse trading data and escalate potential market abuse cases Conduct thematic reviews and produce reports for senior stakeholders Submit STORs to regulators (eg FCA, AFM) Contribute to the enhancement of surveillance systems and frameworks Requirements: Proven experience in trade surveillance and/or data analytics (brokerage, trading, regulator, or exchange) Knowledge of UK/EU Market Abuse Regulations Strong analytical, investigative, and problem-solving skills Ability to work with senior stakeholders across functions and jurisdictions Apply today for more information.
Responsible to: Chief Executive Officer Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt Caseworkers, Energy Advisor. Hours: Full time 36 hours (there is some flexibility for the right candidate) Salary: £26,994 £28,922 dependent on experience Main Purpose of Job To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues. To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services. To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way. To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service. To ensure cover for Advice Session Supervisors when needed To provide training, guidance and support on client records, telephone channel and quality standards To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary. To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR s to drive the organisation towards excellence in quality. To be responsible for ensuring Debt technical supervision is in place and carry out continuous professional development activities and duties within the organisation. In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate To undertake regular team meetings in line with the organisation s quality expectations To undertake regular formal supervisions and review meetings Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best Encourage good teamwork and lines of communication between all staff and volunteers Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets. Research and Campaigns To ensure the advice team contribute to the development of social policy in line with our business plan To assist with social policy work as required by the organisation Management duties You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation s Business Plan and service-related KPIs. Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations Learning and professional development Keep up to date with legislation relevant to the role, trends, ideas and thinking Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer Identify own learning and development needs and plan to meet them. Administration Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required. Other Duties and Responsibilities Undertake advice work as required, including supporting contracts and projects outside of the generalist service. Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts. Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed. Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy. Develop and maintain effective admin systems and records relevant to the role. Act as key holder and open or close the building when necessary. Attend regular internal and external meetings relevant to the role and to services at outreach locations. Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team. Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations. Identify own learning and development needs and take steps to address these. Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service. Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible. Demonstrate commitment to the aims and policies of the Citizens Advice service Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes. Attend relevant internal and external meetings as agreed with your line manager. Take personal responsibility for your own actions and for sorting out issues or problems that arise. Review and make recommendations for improvements to the service. Comply with all Citizens Advice information assurance guidelines. Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team. As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service In addition you must be prepared to train up to do the following: Debt Advice giving Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities. Use appropriate resources to find, interpret and communicate the relevant information to clients. Research and explore options and implications so that clients can make informed decisions. Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. Negotiate with third parties such as statutory and non-statutory bodies as appropriate. Ensure that all work conforms to the organisation s office manual and the Advice Quality standard / other funding requirements, as appropriate. Ensure that work reflects and supports the Citizens Advice service s equality and diversity strategy. Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control. Be a DRO approved intermediary.
Sep 01, 2025
Full time
Responsible to: Chief Executive Officer Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt Caseworkers, Energy Advisor. Hours: Full time 36 hours (there is some flexibility for the right candidate) Salary: £26,994 £28,922 dependent on experience Main Purpose of Job To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues. To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services. To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way. To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service. To ensure cover for Advice Session Supervisors when needed To provide training, guidance and support on client records, telephone channel and quality standards To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary. To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR s to drive the organisation towards excellence in quality. To be responsible for ensuring Debt technical supervision is in place and carry out continuous professional development activities and duties within the organisation. In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate To undertake regular team meetings in line with the organisation s quality expectations To undertake regular formal supervisions and review meetings Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best Encourage good teamwork and lines of communication between all staff and volunteers Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets. Research and Campaigns To ensure the advice team contribute to the development of social policy in line with our business plan To assist with social policy work as required by the organisation Management duties You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation s Business Plan and service-related KPIs. Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations Learning and professional development Keep up to date with legislation relevant to the role, trends, ideas and thinking Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer Identify own learning and development needs and plan to meet them. Administration Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required. Other Duties and Responsibilities Undertake advice work as required, including supporting contracts and projects outside of the generalist service. Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts. Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed. Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy. Develop and maintain effective admin systems and records relevant to the role. Act as key holder and open or close the building when necessary. Attend regular internal and external meetings relevant to the role and to services at outreach locations. Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team. Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations. Identify own learning and development needs and take steps to address these. Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service. Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible. Demonstrate commitment to the aims and policies of the Citizens Advice service Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes. Attend relevant internal and external meetings as agreed with your line manager. Take personal responsibility for your own actions and for sorting out issues or problems that arise. Review and make recommendations for improvements to the service. Comply with all Citizens Advice information assurance guidelines. Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team. As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service In addition you must be prepared to train up to do the following: Debt Advice giving Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities. Use appropriate resources to find, interpret and communicate the relevant information to clients. Research and explore options and implications so that clients can make informed decisions. Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. Negotiate with third parties such as statutory and non-statutory bodies as appropriate. Ensure that all work conforms to the organisation s office manual and the Advice Quality standard / other funding requirements, as appropriate. Ensure that work reflects and supports the Citizens Advice service s equality and diversity strategy. Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control. Be a DRO approved intermediary.
ASB Officer 35 Hours pw 3 months+ Trafford, Manchester We are currently working on behalf of a not-for-profit organisation, who is recruiting for an ASB Officer to join their team on a temporary basis. Responsibilities of the ASB Officer includes: Investigating cases of ASB, domestic abuse and hate crime Interviewing witnesses, victims and perpetrators of ASB Identifying vulnerable customers who may be more at risk of perpetrators of ASB Carrying out detailed investigations Preparing paperwork for Court Making appropriate referrals where necessary Requirements of the ASB Officer: Previous experience within ASB (essential) Driver and access to a vehicle (essential) Knowledge of Orchard (desirable) To be considered for this exciting role, please contact Bethan Hall - Divisional Manager at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and pleas
Sep 01, 2025
Full time
ASB Officer 35 Hours pw 3 months+ Trafford, Manchester We are currently working on behalf of a not-for-profit organisation, who is recruiting for an ASB Officer to join their team on a temporary basis. Responsibilities of the ASB Officer includes: Investigating cases of ASB, domestic abuse and hate crime Interviewing witnesses, victims and perpetrators of ASB Identifying vulnerable customers who may be more at risk of perpetrators of ASB Carrying out detailed investigations Preparing paperwork for Court Making appropriate referrals where necessary Requirements of the ASB Officer: Previous experience within ASB (essential) Driver and access to a vehicle (essential) Knowledge of Orchard (desirable) To be considered for this exciting role, please contact Bethan Hall - Divisional Manager at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and pleas
Senior Document Reviewer Contract Type: Temporary Pay: 18.40ph Contract Length: 6 months Working Pattern: Full Time 36 hours per week Monday - Friday Location: London (Hybrid - 2 days in the office) Are you an experienced document reviewer looking to take your skills to the next level. Our client, a leading authority in tackling serious and complex fraud, bribery, and corruption, is seeking a Senior Document Reviewer to join their dedicated team. This is a unique opportunity to contribute to high-profile investigations while working alongside forensic accountants, investigators, and legal professionals. Key Responsibilities: Immerse yourself in case details by attending team meetings and providing insightful feedback on complex information. Provide mentorship and guidance to Document Reviewers, fostering a collaborative team environment. Act as a Deputy Disclosure Officer when necessary. Conduct thorough reviews of materials on eDiscovery digital platforms (primarily Axcelerate), identifying relevant and sensitive documents that meet disclosure requirements. Manage large volumes of documents with accuracy and consistency, adhering to the Criminal Procedure and Investigations Act 1996 (CPIA) and related guidelines. Highlight materials that may undermine the prosecution or support the defence, ensuring timely communication with the Disclosure Officer or Prosecutor. Exhibit meticulous attention to detail by cross-referencing documents and describing extensive information accurately. Utilise Excel to manage and analyse substantial amounts of data effectively. Recognise and appropriately escalate materials that may be subject to Legal Professional Privilege. Undertake additional tasks as directed by the case team. Experience Required: A degree-level qualification or substantial experience in interpreting and analysing complex information from diverse sources. Proven expertise in the disclosure process and relevant legislation, including the CPIA and Attorney General's guidelines. Proficiency in eDiscovery Review Platforms and Microsoft Office Suite, particularly Excel and Word. Strong analytical skills with the ability to describe intricate information accurately. Ability to prioritise tasks and work independently within a multidisciplinary team. Effective communication skills, both written and oral, paired with strong interpersonal abilities. A keen eye for detail and the capacity to meet deadlines and targets. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 01, 2025
Seasonal
Senior Document Reviewer Contract Type: Temporary Pay: 18.40ph Contract Length: 6 months Working Pattern: Full Time 36 hours per week Monday - Friday Location: London (Hybrid - 2 days in the office) Are you an experienced document reviewer looking to take your skills to the next level. Our client, a leading authority in tackling serious and complex fraud, bribery, and corruption, is seeking a Senior Document Reviewer to join their dedicated team. This is a unique opportunity to contribute to high-profile investigations while working alongside forensic accountants, investigators, and legal professionals. Key Responsibilities: Immerse yourself in case details by attending team meetings and providing insightful feedback on complex information. Provide mentorship and guidance to Document Reviewers, fostering a collaborative team environment. Act as a Deputy Disclosure Officer when necessary. Conduct thorough reviews of materials on eDiscovery digital platforms (primarily Axcelerate), identifying relevant and sensitive documents that meet disclosure requirements. Manage large volumes of documents with accuracy and consistency, adhering to the Criminal Procedure and Investigations Act 1996 (CPIA) and related guidelines. Highlight materials that may undermine the prosecution or support the defence, ensuring timely communication with the Disclosure Officer or Prosecutor. Exhibit meticulous attention to detail by cross-referencing documents and describing extensive information accurately. Utilise Excel to manage and analyse substantial amounts of data effectively. Recognise and appropriately escalate materials that may be subject to Legal Professional Privilege. Undertake additional tasks as directed by the case team. Experience Required: A degree-level qualification or substantial experience in interpreting and analysing complex information from diverse sources. Proven expertise in the disclosure process and relevant legislation, including the CPIA and Attorney General's guidelines. Proficiency in eDiscovery Review Platforms and Microsoft Office Suite, particularly Excel and Word. Strong analytical skills with the ability to describe intricate information accurately. Ability to prioritise tasks and work independently within a multidisciplinary team. Effective communication skills, both written and oral, paired with strong interpersonal abilities. A keen eye for detail and the capacity to meet deadlines and targets. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
4Recruitment Services
Welwyn Garden City, Hertfordshire
Environmental Health Technical Officer Welwyn Garden City - Hybrid working We are seeking an experienced Environmental Health Technical Officer to join our busy Environmental Protection Team for a contract. This role offers the chance to make a real difference in protecting public health and the environment. Details Job Title: Environmental Health Technical Officer Hourly Rate: £17.85 - £21.38 Contract Length: 12 weeks Hours: 37 per week, full time Location: Office-based 3 days a week (training in-office required), with hybrid working available Key Requirements Ability to manage a varied caseload and gather evidence for issues including: Noise and statutory nuisance Filthy, verminous, or severely hoarded premises Rubbish and accumulations Dark smoke and trade waste bonfires Defective drainage Planning and licensing consultations (desirable) Experience enforcing legislation, including: Environmental Protection Act 1990 Public Health Act 1936 Prevention of Damage by Pests Act 1949 Clean Air Act 1993 Anti-Social Behaviour, Crime and Policing Act 2014 Building Act 1984 Proven ability in serving legal notices, conducting works in default, obtaining warrants, and pursuing prosecutions. Skilled in supporting Environmental Health Officers with complex, high-risk investigations. Proficiency with Microsoft applications. Special Conditions Must hold a current driving licence and have access to a suitably insured vehicle. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Sep 01, 2025
Contractor
Environmental Health Technical Officer Welwyn Garden City - Hybrid working We are seeking an experienced Environmental Health Technical Officer to join our busy Environmental Protection Team for a contract. This role offers the chance to make a real difference in protecting public health and the environment. Details Job Title: Environmental Health Technical Officer Hourly Rate: £17.85 - £21.38 Contract Length: 12 weeks Hours: 37 per week, full time Location: Office-based 3 days a week (training in-office required), with hybrid working available Key Requirements Ability to manage a varied caseload and gather evidence for issues including: Noise and statutory nuisance Filthy, verminous, or severely hoarded premises Rubbish and accumulations Dark smoke and trade waste bonfires Defective drainage Planning and licensing consultations (desirable) Experience enforcing legislation, including: Environmental Protection Act 1990 Public Health Act 1936 Prevention of Damage by Pests Act 1949 Clean Air Act 1993 Anti-Social Behaviour, Crime and Policing Act 2014 Building Act 1984 Proven ability in serving legal notices, conducting works in default, obtaining warrants, and pursuing prosecutions. Skilled in supporting Environmental Health Officers with complex, high-risk investigations. Proficiency with Microsoft applications. Special Conditions Must hold a current driving licence and have access to a suitably insured vehicle. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Connect2Hackney, the internal talent team for the London Borough of Hackney, is seeking a dedicated Senior Environmental Protection Officer to join the Community Safety, Enforcement and Business Regulation team. This is a fantastic opportunity to play a vital role in maintaining our borough's environmental standards, making Hackney a safer, healthier, and more enjoyable place to live and work. As a key member of our team, you will be at the forefront of preventing and resolving pollution-related issues, with a particular focus on noise nuisance. You'll work collaboratively across council departments and with external partners to assess planning applications, construction projects, and licensing applications, ensuring a better quality of life for our residents and visitors. Your Role and Key Responsibilities Your work will be varied and impactful. Day-to-day, you will: Investigate statutory nuisance complaints from commercial properties, including issues of noise, light, odour, and dust. Consult on planning applications, providing expert advice on noise, vibration, artificial lighting, and odour. Process Section 61 (prior consent) applications under the Control of Pollution Act 1974 for construction noise. Take enforcement action where necessary, from serving notices to preparing prosecution reports. Consult on licensing applications to prevent public nuisance and represent the service at Licensing Sub-Committee hearings. Prepare robust litigation cases and attend court to provide evidence in chief for prosecutions and appeals. Perform objective noise measurements and provide high-level technical acoustic advice to acousticians, planners, and other agencies. About You We are looking for a proactive and knowledgeable officer who can handle complex cases and difficult problems with innovative solutions. This is a career-graded post, and we welcome applications from candidates with varying levels of experience. To be successful, you will need: Excellent verbal and written communication skills , with the ability to explain complex legislation and technical information clearly to a diverse audience. Experience working as an enforcement officer in an environmental protection or environmental health setting. The ability to lead projects, manage a complex caseload, and work effectively within a team. Qualifications and Experience: For PO1-PO2 Level: You should have 1-3 years of professional experience in environmental noise and nuisance investigations, including consulting on Planning and Licensing applications. For the PO2 level, an IOA Certificate of Competence in Environmental Noise Measurement is required (or a willingness to obtain it within 9 months). For PO3 Level: You will hold an IOA Diploma in Acoustics and Noise Control and have a minimum of 3 years of professional experience in the field. For PO4 Level: You will have an accredited academic qualification (e.g., MSc/BSc in Environmental Health or equivalent) and/or an MSc in Environmental and Architectural Acoustics, alongside extensive professional experience in environmental noise and nuisance enforcement. Why Choose Hackney? We offer a work environment that is supportive, challenging and focused on professional development. You will be expected to work flexibly, including some evenings and weekends, to meet the needs of the service. If you are ready to use your specialist skills to make a tangible difference in a vibrant London borough, we encourage you to apply. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Sep 01, 2025
Seasonal
Connect2Hackney, the internal talent team for the London Borough of Hackney, is seeking a dedicated Senior Environmental Protection Officer to join the Community Safety, Enforcement and Business Regulation team. This is a fantastic opportunity to play a vital role in maintaining our borough's environmental standards, making Hackney a safer, healthier, and more enjoyable place to live and work. As a key member of our team, you will be at the forefront of preventing and resolving pollution-related issues, with a particular focus on noise nuisance. You'll work collaboratively across council departments and with external partners to assess planning applications, construction projects, and licensing applications, ensuring a better quality of life for our residents and visitors. Your Role and Key Responsibilities Your work will be varied and impactful. Day-to-day, you will: Investigate statutory nuisance complaints from commercial properties, including issues of noise, light, odour, and dust. Consult on planning applications, providing expert advice on noise, vibration, artificial lighting, and odour. Process Section 61 (prior consent) applications under the Control of Pollution Act 1974 for construction noise. Take enforcement action where necessary, from serving notices to preparing prosecution reports. Consult on licensing applications to prevent public nuisance and represent the service at Licensing Sub-Committee hearings. Prepare robust litigation cases and attend court to provide evidence in chief for prosecutions and appeals. Perform objective noise measurements and provide high-level technical acoustic advice to acousticians, planners, and other agencies. About You We are looking for a proactive and knowledgeable officer who can handle complex cases and difficult problems with innovative solutions. This is a career-graded post, and we welcome applications from candidates with varying levels of experience. To be successful, you will need: Excellent verbal and written communication skills , with the ability to explain complex legislation and technical information clearly to a diverse audience. Experience working as an enforcement officer in an environmental protection or environmental health setting. The ability to lead projects, manage a complex caseload, and work effectively within a team. Qualifications and Experience: For PO1-PO2 Level: You should have 1-3 years of professional experience in environmental noise and nuisance investigations, including consulting on Planning and Licensing applications. For the PO2 level, an IOA Certificate of Competence in Environmental Noise Measurement is required (or a willingness to obtain it within 9 months). For PO3 Level: You will hold an IOA Diploma in Acoustics and Noise Control and have a minimum of 3 years of professional experience in the field. For PO4 Level: You will have an accredited academic qualification (e.g., MSc/BSc in Environmental Health or equivalent) and/or an MSc in Environmental and Architectural Acoustics, alongside extensive professional experience in environmental noise and nuisance enforcement. Why Choose Hackney? We offer a work environment that is supportive, challenging and focused on professional development. You will be expected to work flexibly, including some evenings and weekends, to meet the needs of the service. If you are ready to use your specialist skills to make a tangible difference in a vibrant London borough, we encourage you to apply. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Are you a confident HR professional with a passion for employee relations and building strong workplace culture? Do you enjoy being the go-to person for advice, coaching, and support across all levels of a business? If so, this 12-month Fixed-Term Contract could be your next exciting move! We re partnering with a well-established organisation based in Marlow, looking for an experienced HR Officer to step into a varied, hands-on generalist role with employee relations as the core focus. What You ll Be Doing: Employee Relations (60%) your main focus! First point of contact for all ER queries Manage disciplinary & grievance cases from start to finish Conduct investigations, write reports, and guide managers through fair processes Support performance management (capability & conduct) Deliver training to managers on people management best practices Promote engagement, monitor morale, and drive positive culture HR Generalist Support (40%) variety guaranteed! Assist with implementing policies & procedures Support onboarding, recruitment coordination & L&D Maintain accurate records using Workday (HRIS) Liaise with third-party payroll provider (ADP) Provide first-line support on HR queries (policies, benefits, payroll Participate in HR projects that improve employee experience What They re Looking For: CIPD Level 5 (or above) + relevant degree 4+ years experience in a generalist HR role Solid grounding in UK employment law & employee relations Strong communicator with great problem-solving skills Experience using HR systems Workday a bonus! Comfortable working in a fast-paced, head-office environment Why You ll Love This Role: This is a brilliant opportunity to make an impact , build relationships across the business, and support meaningful employee experiences. You'll have autonomy in your role while working alongside a supportive HR Advisor and wider UK HR team. Company Benefits: Hybrid working after probation Private Medical Insurance Private Dental Family Discounts 25 Days Holiday + Bank Holidays Plus more!
Sep 01, 2025
Contractor
Are you a confident HR professional with a passion for employee relations and building strong workplace culture? Do you enjoy being the go-to person for advice, coaching, and support across all levels of a business? If so, this 12-month Fixed-Term Contract could be your next exciting move! We re partnering with a well-established organisation based in Marlow, looking for an experienced HR Officer to step into a varied, hands-on generalist role with employee relations as the core focus. What You ll Be Doing: Employee Relations (60%) your main focus! First point of contact for all ER queries Manage disciplinary & grievance cases from start to finish Conduct investigations, write reports, and guide managers through fair processes Support performance management (capability & conduct) Deliver training to managers on people management best practices Promote engagement, monitor morale, and drive positive culture HR Generalist Support (40%) variety guaranteed! Assist with implementing policies & procedures Support onboarding, recruitment coordination & L&D Maintain accurate records using Workday (HRIS) Liaise with third-party payroll provider (ADP) Provide first-line support on HR queries (policies, benefits, payroll Participate in HR projects that improve employee experience What They re Looking For: CIPD Level 5 (or above) + relevant degree 4+ years experience in a generalist HR role Solid grounding in UK employment law & employee relations Strong communicator with great problem-solving skills Experience using HR systems Workday a bonus! Comfortable working in a fast-paced, head-office environment Why You ll Love This Role: This is a brilliant opportunity to make an impact , build relationships across the business, and support meaningful employee experiences. You'll have autonomy in your role while working alongside a supportive HR Advisor and wider UK HR team. Company Benefits: Hybrid working after probation Private Medical Insurance Private Dental Family Discounts 25 Days Holiday + Bank Holidays Plus more!
ASB Officer 35 Hours pw 3 months+ Trafford, Manchester We are currently working on behalf of a not-for-profit organisation, who is recruiting for an ASB Officer to join their team on a temporary basis. Responsibilities of the ASB Officer includes: Investigating cases of ASB, domestic abuse and hate crime Interviewing witnesses, victims and perpetrators of ASB Identifying vulnerable customers who may be more at risk of perpetrators of ASB Carrying out detailed investigations Preparing paperwork for Court Making appropriate referrals where necessary Requirements of the ASB Officer: Previous experience within ASB (essential) Driver and access to a vehicle (essential) Knowledge of Orchard (desirable) To be considered for this exciting role, please contact Bethan Hall - Divisional Manager at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and pleas
Sep 01, 2025
Seasonal
ASB Officer 35 Hours pw 3 months+ Trafford, Manchester We are currently working on behalf of a not-for-profit organisation, who is recruiting for an ASB Officer to join their team on a temporary basis. Responsibilities of the ASB Officer includes: Investigating cases of ASB, domestic abuse and hate crime Interviewing witnesses, victims and perpetrators of ASB Identifying vulnerable customers who may be more at risk of perpetrators of ASB Carrying out detailed investigations Preparing paperwork for Court Making appropriate referrals where necessary Requirements of the ASB Officer: Previous experience within ASB (essential) Driver and access to a vehicle (essential) Knowledge of Orchard (desirable) To be considered for this exciting role, please contact Bethan Hall - Divisional Manager at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and pleas
JRRL is looking for a Human Resources Officer to join a friendly and busy HR team of a successful financial services client based in London . This is an excellent opportunity to work as part of an effective HR team delivering a comprehensive and professional service across the business. As the HR Officer, you will provide advice and guidance to managers on a range of company policies and procedures, including recruitment, training and routine employee relations matters such as performance and capability, absence, disciplinary and flexible working applications. You will also participate in a range of key HR activities including performance/salary and PRP reviews, ensuring they run smoothly and are completed within designated timescales, and you will take ownership for the end-to-end operational processes to support them. You will also conduct Company Inductions and Exit Interviews. In addition, you will be involved in facilities, including health and safety. Duties for the Human Resources Officer: Deal with various HR queries across the business Build strong business relationships through the provision of excellent service and support to line management on a wide range of HR issues Advise line managers on policy and procedures ensuring consistency and compliance Participate in the conduct of disciplinary/grievance investigations Manage end to end recruitment campaigns with a focus on quality of hire and culture fit, including conducting screening interviews Conduct interviews as part of the selection and exit processes, providing candidate feedback to managers and internal candidates as appropriate Support the business in meeting CPD requirements including sourcing appropriate cost-effective development solutions Design and write training material and deliver bespoke courses to meet the needs of the business Source appropriate, cost-effective development solutions to meet needs identified with the corporate plan Build and manage relationships with external providers, negotiating on contractual terms and ensuring the quality of service and cost effectiveness Participate in developing departmental goals, objectives and systems and work proactively to continually improve the quality and timeliness of HR departmental processes Use HRIS to access, input and compile data Ensure employee records are maintained Contribute to ongoing HR initiatives and projects as required Assume other responsibilities as assigned by line manager/Senior HR Officer Maintain knowledge of UK employment law and HR best practice Travel to other offices as required Person Specification for the Human Resources Officer: CIPD qualified or equivalent Able to demonstrate HR knowledge and experience End to end recruitment experience across multiple levels and roles Experience of using HRIS ideally Workday Proven experience in handling basic ER cases Good understanding of employment law Understands the clients' business and develops a partnership approach to problem resolution Displays confidence and assertiveness in discussions and the ability to influence decision making Initiative to drive forward HR processes and shape new projects Able to evidence the practice of a high level of confidentiality Understands company and departmental objectives and priorities and works to meet them The ability to effectively communicate in all forms at all levels within an organisation Results orientated able to focus on specific targets and demonstrate target achievement Capable of producing high quality work in a flexible, fast paced environment Demonstrates a can do attitude Remains positive despite difficulty, disappointment and when under pressure Good computer skills in a Microsoft Windows environment Builds rapport with colleagues Is aware of personal development needs and raises issues with manager to help improve effectiveness. Takes on board comments about development needs and is always willing to learn This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above. Hours: 9am to 5:15pm Benefits: 24 days holiday, Life Assurance, Private Medical, Performance Related Bonus, Interest Free Season Ticket Loan
Sep 01, 2025
Full time
JRRL is looking for a Human Resources Officer to join a friendly and busy HR team of a successful financial services client based in London . This is an excellent opportunity to work as part of an effective HR team delivering a comprehensive and professional service across the business. As the HR Officer, you will provide advice and guidance to managers on a range of company policies and procedures, including recruitment, training and routine employee relations matters such as performance and capability, absence, disciplinary and flexible working applications. You will also participate in a range of key HR activities including performance/salary and PRP reviews, ensuring they run smoothly and are completed within designated timescales, and you will take ownership for the end-to-end operational processes to support them. You will also conduct Company Inductions and Exit Interviews. In addition, you will be involved in facilities, including health and safety. Duties for the Human Resources Officer: Deal with various HR queries across the business Build strong business relationships through the provision of excellent service and support to line management on a wide range of HR issues Advise line managers on policy and procedures ensuring consistency and compliance Participate in the conduct of disciplinary/grievance investigations Manage end to end recruitment campaigns with a focus on quality of hire and culture fit, including conducting screening interviews Conduct interviews as part of the selection and exit processes, providing candidate feedback to managers and internal candidates as appropriate Support the business in meeting CPD requirements including sourcing appropriate cost-effective development solutions Design and write training material and deliver bespoke courses to meet the needs of the business Source appropriate, cost-effective development solutions to meet needs identified with the corporate plan Build and manage relationships with external providers, negotiating on contractual terms and ensuring the quality of service and cost effectiveness Participate in developing departmental goals, objectives and systems and work proactively to continually improve the quality and timeliness of HR departmental processes Use HRIS to access, input and compile data Ensure employee records are maintained Contribute to ongoing HR initiatives and projects as required Assume other responsibilities as assigned by line manager/Senior HR Officer Maintain knowledge of UK employment law and HR best practice Travel to other offices as required Person Specification for the Human Resources Officer: CIPD qualified or equivalent Able to demonstrate HR knowledge and experience End to end recruitment experience across multiple levels and roles Experience of using HRIS ideally Workday Proven experience in handling basic ER cases Good understanding of employment law Understands the clients' business and develops a partnership approach to problem resolution Displays confidence and assertiveness in discussions and the ability to influence decision making Initiative to drive forward HR processes and shape new projects Able to evidence the practice of a high level of confidentiality Understands company and departmental objectives and priorities and works to meet them The ability to effectively communicate in all forms at all levels within an organisation Results orientated able to focus on specific targets and demonstrate target achievement Capable of producing high quality work in a flexible, fast paced environment Demonstrates a can do attitude Remains positive despite difficulty, disappointment and when under pressure Good computer skills in a Microsoft Windows environment Builds rapport with colleagues Is aware of personal development needs and raises issues with manager to help improve effectiveness. Takes on board comments about development needs and is always willing to learn This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above. Hours: 9am to 5:15pm Benefits: 24 days holiday, Life Assurance, Private Medical, Performance Related Bonus, Interest Free Season Ticket Loan
Property Surveyor / Inspector - Surrey (Reactive Repairs & Void Properties) We are working with a Local Authority in Surrey that is seeking a dedicated Property Surveyor / Inspector to join their housing team. This is a fantastic opportunity to play a key role in supporting residents, maintaining housing quality, and ensuring safe, well-managed homes. What you'll be doing: Carrying out inspections, assessments, and surveys in residents' homes and void properties Preparing clear and detailed reports with professional recommendations Supporting Housing Officers during visits and assisting with complaint investigations Reviewing structural issues and providing informed advice Overseeing and managing all Disrepair Case repair works across the Council's housing stock Managing inspection images and reports (Word-based process) The role: Location: Office based in Woking (properties all within 30 minutes' drive) Working pattern: 4 days in the office, 1 day from home (report writing) Hours: 37 hours per week, flexible working (not strictly 9-5) Travel: Car required for site visits Contract: 3-month rolling contract Rate: 350- 400 per day (depending on experience) Qualifications: Relevant surveying/inspection qualifications required This is a time-sensitive opportunity - if you're interested, apply today with your CV and we'll be in touch quickly for a chat.
Sep 01, 2025
Contractor
Property Surveyor / Inspector - Surrey (Reactive Repairs & Void Properties) We are working with a Local Authority in Surrey that is seeking a dedicated Property Surveyor / Inspector to join their housing team. This is a fantastic opportunity to play a key role in supporting residents, maintaining housing quality, and ensuring safe, well-managed homes. What you'll be doing: Carrying out inspections, assessments, and surveys in residents' homes and void properties Preparing clear and detailed reports with professional recommendations Supporting Housing Officers during visits and assisting with complaint investigations Reviewing structural issues and providing informed advice Overseeing and managing all Disrepair Case repair works across the Council's housing stock Managing inspection images and reports (Word-based process) The role: Location: Office based in Woking (properties all within 30 minutes' drive) Working pattern: 4 days in the office, 1 day from home (report writing) Hours: 37 hours per week, flexible working (not strictly 9-5) Travel: Car required for site visits Contract: 3-month rolling contract Rate: 350- 400 per day (depending on experience) Qualifications: Relevant surveying/inspection qualifications required This is a time-sensitive opportunity - if you're interested, apply today with your CV and we'll be in touch quickly for a chat.
Air Personnel are delighted to be supporting their client based at Kidlington Oxford Airport for the role of Compliance and Safety Officer The client operate, maintain, refurbish and charter aircraft from the base at Oxford airport. In this role you will be part of the AOC Compliance and Safety Team covering Operations and CAMO. We are looking to fill this role with someone who is as enthusiastic about Compliance and Safety principles as we are, who takes pride in their eye for detail and who can handle data and trend analysis to aid our management systems. We work with 2-REG, UKCAA, BCAA, CAACI, FAA and EASA, therefore this position presents a unique opportunity to cultivate expertise in auditing and safety investigation from various regulatory backgrounds. Responsibilities of the Compliance and Safety Officer : Supporting a Just Culture through promotional initiatives such as the quarterly newsletter and contributing innovative ideas to bolster engagement and awareness. Taking charge of the meeting module on Centrik for Safety and Compliance owned meetings, and taking and distributing minutes and action points. Collecting data produced by our Centrik system for monthly analysis to measure against Safety Performance Indicators to keep us on track. Assisting with Management of Changes to ensure actions are being completed to deadline and to support new Management of Changes. Helping to create self-audit and third party contractor checklists and surveys. Following specialised training, building and completing internal compliance audits. Completing safety case classifications and supporting the investigation process. Supporting with the creation and discussion of risk assessments using the ARMS methodology using trend analysis obtained from findings and safety cases. Collaborating closely with the Compliance Manager and Safety Manager to refine and fortify the Compliance and safety management systems. Actively fostering a culture of continuous learning by empowering colleagues to navigate the compliance and safety system Centrik effectively and to provide guidance on any related concerns. Any additional tasks assigned by the Compliance Manager or Safety Manager, contributing to the collective success of the team. Essential Competencies/Skills: An aptitude for learning and absorbing compliance and safety aviation principles and regulation. Strong organisation skills and ability to prioritise and managing multiple responsibilities simultaneously. Proficient interpersonal skills with the ability to build and maintain positive working relationships. Strong analytical approach with excellent IT skills. Proactive disposition with a genuine passion for the aviation industry. This is an excellent opportunity to join a great team! Please call Michelle for further details or apply with your CV
Sep 01, 2025
Full time
Air Personnel are delighted to be supporting their client based at Kidlington Oxford Airport for the role of Compliance and Safety Officer The client operate, maintain, refurbish and charter aircraft from the base at Oxford airport. In this role you will be part of the AOC Compliance and Safety Team covering Operations and CAMO. We are looking to fill this role with someone who is as enthusiastic about Compliance and Safety principles as we are, who takes pride in their eye for detail and who can handle data and trend analysis to aid our management systems. We work with 2-REG, UKCAA, BCAA, CAACI, FAA and EASA, therefore this position presents a unique opportunity to cultivate expertise in auditing and safety investigation from various regulatory backgrounds. Responsibilities of the Compliance and Safety Officer : Supporting a Just Culture through promotional initiatives such as the quarterly newsletter and contributing innovative ideas to bolster engagement and awareness. Taking charge of the meeting module on Centrik for Safety and Compliance owned meetings, and taking and distributing minutes and action points. Collecting data produced by our Centrik system for monthly analysis to measure against Safety Performance Indicators to keep us on track. Assisting with Management of Changes to ensure actions are being completed to deadline and to support new Management of Changes. Helping to create self-audit and third party contractor checklists and surveys. Following specialised training, building and completing internal compliance audits. Completing safety case classifications and supporting the investigation process. Supporting with the creation and discussion of risk assessments using the ARMS methodology using trend analysis obtained from findings and safety cases. Collaborating closely with the Compliance Manager and Safety Manager to refine and fortify the Compliance and safety management systems. Actively fostering a culture of continuous learning by empowering colleagues to navigate the compliance and safety system Centrik effectively and to provide guidance on any related concerns. Any additional tasks assigned by the Compliance Manager or Safety Manager, contributing to the collective success of the team. Essential Competencies/Skills: An aptitude for learning and absorbing compliance and safety aviation principles and regulation. Strong organisation skills and ability to prioritise and managing multiple responsibilities simultaneously. Proficient interpersonal skills with the ability to build and maintain positive working relationships. Strong analytical approach with excellent IT skills. Proactive disposition with a genuine passion for the aviation industry. This is an excellent opportunity to join a great team! Please call Michelle for further details or apply with your CV
