Bibby Financial Services United Kingdom
Adderbury, Oxfordshire
IT Support & AV Specialist - Banbury Bibby Financial Services have an exciting opportunity available for a reliable IT Support & AV Specialist to join our team. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our IT Support & AV Specialist, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets over their lifecycle. Your responsibilities as our IT Support & AV Specialist will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it is working when needed. VIP IT Support. This includes: To provide IT Support where needed or requested to the BFS Board and Executive Leadership team, including their PAs on site in Pembroke House, Banbury office. This covers IT support for VIPs in solving problems related to software, hardware and AV. Provisioning support. This includes: To work on tickets (Incidents and Service Requests) in ITSM tool providing an excellent hardware and software provisioning service to all BFS employees. To visit UK and other offices as required to assist with the resolution of IT issues that cannot be resolved remotely. This includes opening, setting up, closing offices, performing periodic inventory verifications and collecting/distributing IT assets. To make sure that technology is working on site. To manage the provision of new, replacement, and allocation of machines; To plan, test and undertake endpoint deployments, refreshes or updates where required. To visit UK and other offices as required to assist with the resolution of IT issues that cannot be resolved remotely. This includes opening, setting up, closing offices, performing periodic inventory verifications and collecting/distributing IT assets. To make sure that technology is working on site. What we are looking for in our ideal IT Support & AV Specialist: Experience with provisioning service and AV Excellent customer service skills with the desire to exceed customer expectations Excellent communication skills both verbal and written Excellent organisation and prioritisation skills Ability to establish and maintain effective relationships with customers, colleagues and suppliers Ability to work independently, and as part of a team Ability to work effectively under pressure Strong Microsoft office skills, Excel in particular Good understanding of IT Security principles & controls Skilled in documenting processes and procedures A proactive approach to problem solving and a genuine desire to get to the underlying cause of issues and improve service As our IT Support & AV Specialist , we will reward you and your hard work with: Private healthcare for you and your family Company pension scheme Wide range of flexible benefits, such as gym membership, technology, or health assessments Access to an online wellbeing centre Range of discounts from many businesses 25 days holiday which increases with service and options to buy or sell more Why us? We ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets. We re in the business of relationships. Whether working together or supporting our clients, that s what makes us stand out from the crowd. We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time. We empower our colleagues to be themselves and grow in the way they want we believe in them and celebrate their success. There s no place quite like BFS and we re proud of that. It s all down to our colleagues - they make us the business with which every SME wants to partner. If you would like to join us, please click Apply today to be considered as our IT Support & AV Specialist we would love to hear from you! We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process. We reserve the right to close applications early. No agencies, please.
Sep 12, 2025
Full time
IT Support & AV Specialist - Banbury Bibby Financial Services have an exciting opportunity available for a reliable IT Support & AV Specialist to join our team. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our IT Support & AV Specialist, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets over their lifecycle. Your responsibilities as our IT Support & AV Specialist will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the relationship with the AV Service Provider. Produce and share best practice advice on AV services for our internal customers. Take ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashion. To proactively manage the health of the system to ensure it is working when needed. VIP IT Support. This includes: To provide IT Support where needed or requested to the BFS Board and Executive Leadership team, including their PAs on site in Pembroke House, Banbury office. This covers IT support for VIPs in solving problems related to software, hardware and AV. Provisioning support. This includes: To work on tickets (Incidents and Service Requests) in ITSM tool providing an excellent hardware and software provisioning service to all BFS employees. To visit UK and other offices as required to assist with the resolution of IT issues that cannot be resolved remotely. This includes opening, setting up, closing offices, performing periodic inventory verifications and collecting/distributing IT assets. To make sure that technology is working on site. To manage the provision of new, replacement, and allocation of machines; To plan, test and undertake endpoint deployments, refreshes or updates where required. To visit UK and other offices as required to assist with the resolution of IT issues that cannot be resolved remotely. This includes opening, setting up, closing offices, performing periodic inventory verifications and collecting/distributing IT assets. To make sure that technology is working on site. What we are looking for in our ideal IT Support & AV Specialist: Experience with provisioning service and AV Excellent customer service skills with the desire to exceed customer expectations Excellent communication skills both verbal and written Excellent organisation and prioritisation skills Ability to establish and maintain effective relationships with customers, colleagues and suppliers Ability to work independently, and as part of a team Ability to work effectively under pressure Strong Microsoft office skills, Excel in particular Good understanding of IT Security principles & controls Skilled in documenting processes and procedures A proactive approach to problem solving and a genuine desire to get to the underlying cause of issues and improve service As our IT Support & AV Specialist , we will reward you and your hard work with: Private healthcare for you and your family Company pension scheme Wide range of flexible benefits, such as gym membership, technology, or health assessments Access to an online wellbeing centre Range of discounts from many businesses 25 days holiday which increases with service and options to buy or sell more Why us? We ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets. We re in the business of relationships. Whether working together or supporting our clients, that s what makes us stand out from the crowd. We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time. We empower our colleagues to be themselves and grow in the way they want we believe in them and celebrate their success. There s no place quite like BFS and we re proud of that. It s all down to our colleagues - they make us the business with which every SME wants to partner. If you would like to join us, please click Apply today to be considered as our IT Support & AV Specialist we would love to hear from you! We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process. We reserve the right to close applications early. No agencies, please.
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Sep 11, 2025
Contractor
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
On Site IT and AV Support Analyst 32,000 - 37,000 + bonus and benefits Full Time / Permanent Banbury / mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. Previous experience with provisioning of hardware and software, as well as AV knowledge is mandatory for this position. Must have excellent organisation and customer service/client experience skills. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 10, 2025
Full time
On Site IT and AV Support Analyst 32,000 - 37,000 + bonus and benefits Full Time / Permanent Banbury / mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. Previous experience with provisioning of hardware and software, as well as AV knowledge is mandatory for this position. Must have excellent organisation and customer service/client experience skills. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IT Support and Provisioning Analyst 32,000 - 37,000 + bonus and benefits Full Time / Permanent Banbury / 3-4 days a week in the office The Role and Company: I am looking for a driven IT Support and Provisioning Analyst to join well established company who continue to grow and invest into their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support and Provisioning Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. Previous experience with provisioning of hardware and software, as well as AV knowledge is preferred for this position. Must have excellent organisation and customer service/client experience skills. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 09, 2025
Full time
IT Support and Provisioning Analyst 32,000 - 37,000 + bonus and benefits Full Time / Permanent Banbury / 3-4 days a week in the office The Role and Company: I am looking for a driven IT Support and Provisioning Analyst to join well established company who continue to grow and invest into their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support and Provisioning Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. Previous experience with provisioning of hardware and software, as well as AV knowledge is preferred for this position. Must have excellent organisation and customer service/client experience skills. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We're seeking a visionary Data Architect to join our client's dynamic and high-performing architecture team. This is your chance to be at the forefront of transformative Data & AI initiatives that span multiple business domains and drive enterprise-wide innovation. Reporting to the Lead Data Architect , you'll be instrumental in shaping and executing the organisation's Data & AI strategy. You'll collaborate across IT and business functions to design scalable, future-ready data architecture that supports major transformation programmes. Key Responsibilities: Lead the design and delivery of Data & AI architecture across strategic change programmes Align solutions with enterprise principles, standards, and methodologies to support a data-driven culture Build and maintain architecture assets that meet governance, regulatory, and performance requirements Translate business needs into data requirements and provisioning strategies for consistency and usability Collaborate with Data Stewards, Analysts, and SMEs to define and ratify reference data and hierarchies Ensure data definitions and models are aligned and embedded across transformation initiatives About You You're a strategic thinker with a passion for data. You've delivered robust, scalable architecture in complex environments and thrive on influencing enterprise-wide decisions. You're confident with governance, modelling, and driving innovation through data. Why You'll Love This Role Hybrid working - Enjoy flexibility with 2-3 days on-site at either Bury St Edmunds or Burton-on-Trent High-impact work - Your expertise will directly shape business transformation Cutting-edge initiatives - Be part of pioneering Data & AI programmes with real visibility Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 08, 2025
Full time
We're seeking a visionary Data Architect to join our client's dynamic and high-performing architecture team. This is your chance to be at the forefront of transformative Data & AI initiatives that span multiple business domains and drive enterprise-wide innovation. Reporting to the Lead Data Architect , you'll be instrumental in shaping and executing the organisation's Data & AI strategy. You'll collaborate across IT and business functions to design scalable, future-ready data architecture that supports major transformation programmes. Key Responsibilities: Lead the design and delivery of Data & AI architecture across strategic change programmes Align solutions with enterprise principles, standards, and methodologies to support a data-driven culture Build and maintain architecture assets that meet governance, regulatory, and performance requirements Translate business needs into data requirements and provisioning strategies for consistency and usability Collaborate with Data Stewards, Analysts, and SMEs to define and ratify reference data and hierarchies Ensure data definitions and models are aligned and embedded across transformation initiatives About You You're a strategic thinker with a passion for data. You've delivered robust, scalable architecture in complex environments and thrive on influencing enterprise-wide decisions. You're confident with governance, modelling, and driving innovation through data. Why You'll Love This Role Hybrid working - Enjoy flexibility with 2-3 days on-site at either Bury St Edmunds or Burton-on-Trent High-impact work - Your expertise will directly shape business transformation Cutting-edge initiatives - Be part of pioneering Data & AI programmes with real visibility Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
IT Applications Analyst Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis. Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more! 09:30-17:30 (Monday-Friday) Hybrid working (3 days office / 2 days remote) You will focus on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability. IT Applications Analyst Key Responsibilities: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures Manage user access controls, including provisioning, de-provisioning, and access reviews Monitor system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and root cause analysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications IT Applications Analyst Skills & Requirements: 3+ years' experience in enterprise application support or IT operations within a law firm Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)
Sep 08, 2025
Full time
IT Applications Analyst Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis. Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more! 09:30-17:30 (Monday-Friday) Hybrid working (3 days office / 2 days remote) You will focus on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability. IT Applications Analyst Key Responsibilities: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures Manage user access controls, including provisioning, de-provisioning, and access reviews Monitor system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and root cause analysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications IT Applications Analyst Skills & Requirements: 3+ years' experience in enterprise application support or IT operations within a law firm Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)
ABOUT THE ROLE As part of our continuous growth and commitment to excellence, we are excited to introduce a brand-new role: Database Engineer. This pivotal position will operate within our technology department, which plays an essential role in ensuring the smooth and efficient functioning and development of our databases and pipelines. You will be responsible for developing, optimising and managing these databases and ensuring a high-level of data quality and integrity. You will be defining the principles and processes that underpin data management while ensuring we maintain the highest standards for data management, security, privacy and compliance. WHAT YOU WILL BE RESPONSIBLE FOR Design, develop, and optimise relational and non-relational databases across production and non-production environments. Provisioning, configuring, patching, upgrading, and maintaining databases. Automating the management of new and existing databases to ensure that processes are repeatable and scalable. Create and manage database schemas, tables, stored procedures, indexes, and triggers. Ensuring high availability of databases through clustering, replication, and other techniques. Implement and maintain data pipelines and ETL processes for real-time and batch data ingestion. Monitor database performance and proactively address issues related to tuning and optimization. Ensure data security, privacy, integrity, and compliance with internal and external regulations. Collaborate with third-party suppliers, software developers, data analysts, DevOps, and other stakeholders to meet project requirements. Plan and implement database backups, restores, and disaster recovery strategies. Taking an active role in supporting and in finding the root cause of operational issues and preventing recurrences. Support the migration of databases and data systems between environments or platforms. Develop detailed step-by-step guides to facilitate user understanding and implementation Working with internal teams to document processes, procedures, and technical designs related to database management. Taking an active role in collaborating across the various departments on database related topics and integrations. Working with colleagues, internal customers and stakeholders on new features and capabilities. WHAT WE ARE LOOKING FOR Knowledge and experience of SQL Azure experience or certification Programming experience with Python, Ruby, R or at least one modern language Experience in operating and maintaining cloud infrastructure Experience with automation frameworks Understanding of database architecture, backup and recovery, and performance tuning Experience with database clustering and replication mechanisms. Experience of working with Cloud SQL Experience of using (and ideally developing) REST APIs Experience with CI/CD pipelines, tools and DevOps practices in data engineering Experience in contributing to the architecture and design of new and existing systems Unix shell scripting or programming experience Strong conceptual skills, logical/analytical thinking & problem-solving skills Desirable Experience with Infrastructure as Code, for automation and configuration management Knowledge and experience of Databricks THE PACKAGE A Competitive starting salary with annual pay reviews. 25 Days holiday plus bank holidays. Plenty of opportunity for progression. Flexibility for hybrid working. Health care and medical insurance available after a qualifying period.
Sep 08, 2025
Full time
ABOUT THE ROLE As part of our continuous growth and commitment to excellence, we are excited to introduce a brand-new role: Database Engineer. This pivotal position will operate within our technology department, which plays an essential role in ensuring the smooth and efficient functioning and development of our databases and pipelines. You will be responsible for developing, optimising and managing these databases and ensuring a high-level of data quality and integrity. You will be defining the principles and processes that underpin data management while ensuring we maintain the highest standards for data management, security, privacy and compliance. WHAT YOU WILL BE RESPONSIBLE FOR Design, develop, and optimise relational and non-relational databases across production and non-production environments. Provisioning, configuring, patching, upgrading, and maintaining databases. Automating the management of new and existing databases to ensure that processes are repeatable and scalable. Create and manage database schemas, tables, stored procedures, indexes, and triggers. Ensuring high availability of databases through clustering, replication, and other techniques. Implement and maintain data pipelines and ETL processes for real-time and batch data ingestion. Monitor database performance and proactively address issues related to tuning and optimization. Ensure data security, privacy, integrity, and compliance with internal and external regulations. Collaborate with third-party suppliers, software developers, data analysts, DevOps, and other stakeholders to meet project requirements. Plan and implement database backups, restores, and disaster recovery strategies. Taking an active role in supporting and in finding the root cause of operational issues and preventing recurrences. Support the migration of databases and data systems between environments or platforms. Develop detailed step-by-step guides to facilitate user understanding and implementation Working with internal teams to document processes, procedures, and technical designs related to database management. Taking an active role in collaborating across the various departments on database related topics and integrations. Working with colleagues, internal customers and stakeholders on new features and capabilities. WHAT WE ARE LOOKING FOR Knowledge and experience of SQL Azure experience or certification Programming experience with Python, Ruby, R or at least one modern language Experience in operating and maintaining cloud infrastructure Experience with automation frameworks Understanding of database architecture, backup and recovery, and performance tuning Experience with database clustering and replication mechanisms. Experience of working with Cloud SQL Experience of using (and ideally developing) REST APIs Experience with CI/CD pipelines, tools and DevOps practices in data engineering Experience in contributing to the architecture and design of new and existing systems Unix shell scripting or programming experience Strong conceptual skills, logical/analytical thinking & problem-solving skills Desirable Experience with Infrastructure as Code, for automation and configuration management Knowledge and experience of Databricks THE PACKAGE A Competitive starting salary with annual pay reviews. 25 Days holiday plus bank holidays. Plenty of opportunity for progression. Flexibility for hybrid working. Health care and medical insurance available after a qualifying period.
On Site IT and AV Support Analyst £32,000 - £37,000 + bonus and benefits Full Time / Permanent Banbury / mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. Previous experience with provisioning of hardware and software, as well as AV knowledge is mandatory for this position. Must have excellent organisation and customer service/client experience skills. Please apply via the link or contact for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 07, 2025
Full time
On Site IT and AV Support Analyst £32,000 - £37,000 + bonus and benefits Full Time / Permanent Banbury / mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. Previous experience with provisioning of hardware and software, as well as AV knowledge is mandatory for this position. Must have excellent organisation and customer service/client experience skills. Please apply via the link or contact for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Analyst - EMEA Valuations Interim Your new company You will be working for a prominent international financial group with global reach. The business is recognised for its expertise in corporate finance, investment banking, and cross-border solutions. They also focus on innovation and sustainability and the business supports long-term growth through digital transformation and ESG initiatives. Your new role You will be an interim Valuations Product Controller for an initial 12 months. Your responsibilities will be to: Manage and update the team's automated scheduling tool to reflect evolving project requirements and priorities.Review and challenge the accuracy of market data used in valuation processes.Provide support to European and other regional offices with rate provisioning and valuation-related tasks.Liaise with ETD and other departments to ensure data quality and completeness meet operational standards.Apply revaluation system expertise to assist colleagues within Product Control and collaborate with external stakeholders.Contribute to discussions with the Head of EV on new initiatives aimed at delivering requirements more efficiently. What you'll need to succeed Advanced Excel & AccessStrong grasp of valuation methodologies and their impact on profit and loss reporting, as well as on risk metrics such as sensitivities and local historical Value at Risk (VaR), driven by the market data curated by the team. What you'll get in return You will be working in an impressive team and have the opportunity for this to turn into a long-term opportunity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 05, 2025
Seasonal
Analyst - EMEA Valuations Interim Your new company You will be working for a prominent international financial group with global reach. The business is recognised for its expertise in corporate finance, investment banking, and cross-border solutions. They also focus on innovation and sustainability and the business supports long-term growth through digital transformation and ESG initiatives. Your new role You will be an interim Valuations Product Controller for an initial 12 months. Your responsibilities will be to: Manage and update the team's automated scheduling tool to reflect evolving project requirements and priorities.Review and challenge the accuracy of market data used in valuation processes.Provide support to European and other regional offices with rate provisioning and valuation-related tasks.Liaise with ETD and other departments to ensure data quality and completeness meet operational standards.Apply revaluation system expertise to assist colleagues within Product Control and collaborate with external stakeholders.Contribute to discussions with the Head of EV on new initiatives aimed at delivering requirements more efficiently. What you'll need to succeed Advanced Excel & AccessStrong grasp of valuation methodologies and their impact on profit and loss reporting, as well as on risk metrics such as sensitivities and local historical Value at Risk (VaR), driven by the market data curated by the team. What you'll get in return You will be working in an impressive team and have the opportunity for this to turn into a long-term opportunity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
