The Company: My client is a globally recognised financial market infrastructure provider that plays a key role in supporting the safe and efficient operation of the foreign exchange (FX) market. They partner with leading financial institutions to deliver trusted settlement, processing, and data solutions that reduce risk and improve operational resilience. The Role: My client is seeking a Vice President of Client Engagement to join their EMEA Client Engagement team. This individual will be responsible for strengthening client relationships, driving product adoption, and contributing to revenue growth across a diverse range of institutions-including banks, asset managers, hedge funds, corporates, and non-bank financial institutions. My client cannot offer sponsorship for this position - you must have the right to work in the UK Key Responsibilities Drive expansion of the product suite across EMEA, aligned with regional and global KPIs. Develop and execute a client engagement strategy targeting key stakeholders and prospects. Identify and convert opportunities to grow product adoption, including settlement and data solutions. Build and maintain strong client relationships, leveraging internal experts and CRM tools. Represent the organisation at industry events, sharing insights and promoting brand visibility. Ideal Candidate Profile Minimum 5-years proven experience in sales or business development experience, FX or financial markets. Relevant profiles would be: FX Sales, eFX Sales, eFX Quant (client facing), Research Analyst within FX. Strong communication, presentation, and relationship-building skills. Strong Excel and PowerPoint skills. Bachelor's degree and the ability to navigate cross-cultural environments. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Sep 06, 2025
Full time
The Company: My client is a globally recognised financial market infrastructure provider that plays a key role in supporting the safe and efficient operation of the foreign exchange (FX) market. They partner with leading financial institutions to deliver trusted settlement, processing, and data solutions that reduce risk and improve operational resilience. The Role: My client is seeking a Vice President of Client Engagement to join their EMEA Client Engagement team. This individual will be responsible for strengthening client relationships, driving product adoption, and contributing to revenue growth across a diverse range of institutions-including banks, asset managers, hedge funds, corporates, and non-bank financial institutions. My client cannot offer sponsorship for this position - you must have the right to work in the UK Key Responsibilities Drive expansion of the product suite across EMEA, aligned with regional and global KPIs. Develop and execute a client engagement strategy targeting key stakeholders and prospects. Identify and convert opportunities to grow product adoption, including settlement and data solutions. Build and maintain strong client relationships, leveraging internal experts and CRM tools. Represent the organisation at industry events, sharing insights and promoting brand visibility. Ideal Candidate Profile Minimum 5-years proven experience in sales or business development experience, FX or financial markets. Relevant profiles would be: FX Sales, eFX Sales, eFX Quant (client facing), Research Analyst within FX. Strong communication, presentation, and relationship-building skills. Strong Excel and PowerPoint skills. Bachelor's degree and the ability to navigate cross-cultural environments. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: 500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities Analyse customer behavioural data to identify emerging trends and patterns. Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements. Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis. Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams. Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions. Lead and contribute to regular Credit Risk meetings, presenting findings and recommendations to senior stakeholders, including director-level audiences. Essential Skills & Experience Experience in Credit Risk, ideally within a regulated industry. Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis. Experience in the Energy sector is advantageous but not essential. Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel. Proven ability to translate complex datasets into clear, actionable insights for senior leadership. Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences. Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Demonstrates leadership qualities and sound judgment in selecting analytical approaches. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 06, 2025
Contractor
Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: 500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities Analyse customer behavioural data to identify emerging trends and patterns. Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements. Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis. Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams. Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions. Lead and contribute to regular Credit Risk meetings, presenting findings and recommendations to senior stakeholders, including director-level audiences. Essential Skills & Experience Experience in Credit Risk, ideally within a regulated industry. Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis. Experience in the Energy sector is advantageous but not essential. Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel. Proven ability to translate complex datasets into clear, actionable insights for senior leadership. Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences. Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Demonstrates leadership qualities and sound judgment in selecting analytical approaches. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job Description: As the steward of the Mars Growth Model, you'll drive what's next-turning data into strategic business imperatives and embedding AI-powered tools that amplify impact. Blending deep business acumen with hands-on coding and large language model expertise, you'll shape how our analytics tools not only perform-but anticipate, adapt, and scale. You're architecting the future of growth intelligence at Mars-blending strategic analytics, AI-driven tools, and multi-market alignment to drive commercial effectiveness with unprecedented clarity and agility. You're not just optimizing analytics-you're redefining the strategic toolkit for Mars. By blending LLM-enhanced insight delivery with deep business strategy, you'll elevate growth execution from reactive analysis to proactive, intelligent decision-making. What will be your key responsibilities? Strategic Analytics Meets AI Innovation - Drive full-lifecycle embedment of the Growth Model, anchored by robust analytics and enhanced through intelligent AI-transforming strategic insights into models with real-time foresight and adaptability. LLM-Enhanced Data & Insights Infrastructure - Design and integrate systems leveraging large language models (LLMs) to generate dynamic scorecards, automate narrative reporting, and synthesize multi-market insights to keep outputs accurate and grounded. AI-First Tool Development & Deployment - Build, fine-tune, and deploy AI-powered modules-such as generative forecasting tools or narrative dashboards. Cross-Functional Leadership Across Business and Tech - Facilitate strategic dialogue with stakeholders-from analysts to C-suite-translating outputs into business-ready dashboards, narratives, and decisions. Partner with Mars internal AI governance and development team to understand what is possible within corporate governance and frameworks. Automated Storytelling & Insight Delivery - Create AI-generated, context-sensitive commentary that accompanies Key Performance Indicator (KPI) visualization-turning numbers into narrative and ensuring insights are accessible and actionable across function and region. Digital Talent Development - Mentor team members in both data science and strategic insights-fostering skills in prompt optimization, model evaluation, stakeholder communication, et al. Vendor & Partner Management - Lead engagements with external providers or consultancies, ensuring alignment with Mars' strategic vision, data governance standards, and model performance expectations. What are we looking for? Bachelor's in Business, Data Science, or related field; MBA preferred. 7+ years in strategic analytics, Business Intelligence, or growth strategy, with demonstrable AI application-particularly involving LLMs or generative AI. Technical fluency in coding (Python, SQL, R) and LLM toolchains (prompting, model fine-tuning). Strong business strategy and insight translation skills-able to convert data and AI outputs into commercial advantage. Consumer Packaged Goods (CPG) or retail experience. Hands-on experience with AI frameworks (e.g. OpenAI, Hugging Face), prompt engineering, or AI-enabled analytics pipelines. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus.
Sep 06, 2025
Full time
Job Description: As the steward of the Mars Growth Model, you'll drive what's next-turning data into strategic business imperatives and embedding AI-powered tools that amplify impact. Blending deep business acumen with hands-on coding and large language model expertise, you'll shape how our analytics tools not only perform-but anticipate, adapt, and scale. You're architecting the future of growth intelligence at Mars-blending strategic analytics, AI-driven tools, and multi-market alignment to drive commercial effectiveness with unprecedented clarity and agility. You're not just optimizing analytics-you're redefining the strategic toolkit for Mars. By blending LLM-enhanced insight delivery with deep business strategy, you'll elevate growth execution from reactive analysis to proactive, intelligent decision-making. What will be your key responsibilities? Strategic Analytics Meets AI Innovation - Drive full-lifecycle embedment of the Growth Model, anchored by robust analytics and enhanced through intelligent AI-transforming strategic insights into models with real-time foresight and adaptability. LLM-Enhanced Data & Insights Infrastructure - Design and integrate systems leveraging large language models (LLMs) to generate dynamic scorecards, automate narrative reporting, and synthesize multi-market insights to keep outputs accurate and grounded. AI-First Tool Development & Deployment - Build, fine-tune, and deploy AI-powered modules-such as generative forecasting tools or narrative dashboards. Cross-Functional Leadership Across Business and Tech - Facilitate strategic dialogue with stakeholders-from analysts to C-suite-translating outputs into business-ready dashboards, narratives, and decisions. Partner with Mars internal AI governance and development team to understand what is possible within corporate governance and frameworks. Automated Storytelling & Insight Delivery - Create AI-generated, context-sensitive commentary that accompanies Key Performance Indicator (KPI) visualization-turning numbers into narrative and ensuring insights are accessible and actionable across function and region. Digital Talent Development - Mentor team members in both data science and strategic insights-fostering skills in prompt optimization, model evaluation, stakeholder communication, et al. Vendor & Partner Management - Lead engagements with external providers or consultancies, ensuring alignment with Mars' strategic vision, data governance standards, and model performance expectations. What are we looking for? Bachelor's in Business, Data Science, or related field; MBA preferred. 7+ years in strategic analytics, Business Intelligence, or growth strategy, with demonstrable AI application-particularly involving LLMs or generative AI. Technical fluency in coding (Python, SQL, R) and LLM toolchains (prompting, model fine-tuning). Strong business strategy and insight translation skills-able to convert data and AI outputs into commercial advantage. Consumer Packaged Goods (CPG) or retail experience. Hands-on experience with AI frameworks (e.g. OpenAI, Hugging Face), prompt engineering, or AI-enabled analytics pipelines. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus.
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. We're on the lookout for a curious and confident HR Data and Systems Analyst for a 12 month fixed term contract. You'll dive into people data, spot trends, and share insights that help shape smarter decisions across Close Brothers. From monthly reports to one-off deep dives, your work will bring clarity and impact. RESPONSIBILITIES Produce HR MI data on a regular and ad hoc basis along with analysing data to provide insight, key messages and trends for stakeholders within the business and HR. Create, design and implement data cleansing processes to ensure accuracy and continued business requirement improvements. Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. Turn people data into powerful insights with regular and ad hoc reporting that highlights trends and tells a clear story. Keep our data clean and sharp by designing smart processes that improve accuracy and meet evolving business needs. Make sure we stay on track with governance and compliance, delivering reports that meet regulatory standards. Support the creation of HR and Payroll reports that help teams make informed decisions. Build financial and reward models to explore new opportunities and support future projects. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE: Expert knowledge and application of reviewing HR data to identify patterns, trends and improvements. Strong verbal and written communication with the ability to present analysis in an understandable and concise manner. The ability to work well in a team and cross functionally. Accurate and meticulous, able to critically review their own work and perform work to the highest professional standards. Able to work under pressure and commit to strict deadlines Able to demonstrate project management and articulate planning, prioritisation and organisational skills. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU: CIPD qualification or equivalent level of HR experience We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday
Sep 06, 2025
Full time
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. We're on the lookout for a curious and confident HR Data and Systems Analyst for a 12 month fixed term contract. You'll dive into people data, spot trends, and share insights that help shape smarter decisions across Close Brothers. From monthly reports to one-off deep dives, your work will bring clarity and impact. RESPONSIBILITIES Produce HR MI data on a regular and ad hoc basis along with analysing data to provide insight, key messages and trends for stakeholders within the business and HR. Create, design and implement data cleansing processes to ensure accuracy and continued business requirement improvements. Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. Turn people data into powerful insights with regular and ad hoc reporting that highlights trends and tells a clear story. Keep our data clean and sharp by designing smart processes that improve accuracy and meet evolving business needs. Make sure we stay on track with governance and compliance, delivering reports that meet regulatory standards. Support the creation of HR and Payroll reports that help teams make informed decisions. Build financial and reward models to explore new opportunities and support future projects. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE: Expert knowledge and application of reviewing HR data to identify patterns, trends and improvements. Strong verbal and written communication with the ability to present analysis in an understandable and concise manner. The ability to work well in a team and cross functionally. Accurate and meticulous, able to critically review their own work and perform work to the highest professional standards. Able to work under pressure and commit to strict deadlines Able to demonstrate project management and articulate planning, prioritisation and organisational skills. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU: CIPD qualification or equivalent level of HR experience We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday
Job Description: As the steward of the Mars Growth Model, you'll drive what's next-turning data into strategic business imperatives and embedding AI-powered tools that amplify impact. Blending deep business acumen with hands-on coding and large language model expertise, you'll shape how our analytics tools not only perform-but anticipate, adapt, and scale. You're architecting the future of growth intelligence at Mars-blending strategic analytics, AI-driven tools, and multi-market alignment to drive commercial effectiveness with unprecedented clarity and agility. You're not just optimizing analytics-you're redefining the strategic toolkit for Mars. By blending LLM-enhanced insight delivery with deep business strategy, you'll elevate growth execution from reactive analysis to proactive, intelligent decision-making. What will be your key responsibilities? Strategic Analytics Meets AI Innovation - Drive full-lifecycle embedment of the Growth Model, anchored by robust analytics and enhanced through intelligent AI-transforming strategic insights into models with real-time foresight and adaptability. LLM-Enhanced Data & Insights Infrastructure - Design and integrate systems leveraging large language models (LLMs) to generate dynamic scorecards, automate narrative reporting, and synthesize multi-market insights to keep outputs accurate and grounded. AI-First Tool Development & Deployment - Build, fine-tune, and deploy AI-powered modules-such as generative forecasting tools or narrative dashboards. Cross-Functional Leadership Across Business and Tech - Facilitate strategic dialogue with stakeholders-from analysts to C-suite-translating outputs into business-ready dashboards, narratives, and decisions. Partner with Mars internal AI governance and development team to understand what is possible within corporate governance and frameworks. Automated Storytelling & Insight Delivery - Create AI-generated, context-sensitive commentary that accompanies Key Performance Indicator (KPI) visualization-turning numbers into narrative and ensuring insights are accessible and actionable across function and region. Digital Talent Development - Mentor team members in both data science and strategic insights-fostering skills in prompt optimization, model evaluation, stakeholder communication, et al. Vendor & Partner Management - Lead engagements with external providers or consultancies, ensuring alignment with Mars' strategic vision, data governance standards, and model performance expectations. What are we looking for? Bachelor's in Business, Data Science, or related field; MBA preferred. 7+ years in strategic analytics, Business Intelligence, or growth strategy, with demonstrable AI application-particularly involving LLMs or generative AI. Technical fluency in coding (Python, SQL, R) and LLM toolchains (prompting, model fine-tuning). Strong business strategy and insight translation skills-able to convert data and AI outputs into commercial advantage. Consumer Packaged Goods (CPG) or retail experience. Hands-on experience with AI frameworks (e.g. OpenAI, Hugging Face), prompt engineering, or AI-enabled analytics pipelines. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus.
Sep 06, 2025
Full time
Job Description: As the steward of the Mars Growth Model, you'll drive what's next-turning data into strategic business imperatives and embedding AI-powered tools that amplify impact. Blending deep business acumen with hands-on coding and large language model expertise, you'll shape how our analytics tools not only perform-but anticipate, adapt, and scale. You're architecting the future of growth intelligence at Mars-blending strategic analytics, AI-driven tools, and multi-market alignment to drive commercial effectiveness with unprecedented clarity and agility. You're not just optimizing analytics-you're redefining the strategic toolkit for Mars. By blending LLM-enhanced insight delivery with deep business strategy, you'll elevate growth execution from reactive analysis to proactive, intelligent decision-making. What will be your key responsibilities? Strategic Analytics Meets AI Innovation - Drive full-lifecycle embedment of the Growth Model, anchored by robust analytics and enhanced through intelligent AI-transforming strategic insights into models with real-time foresight and adaptability. LLM-Enhanced Data & Insights Infrastructure - Design and integrate systems leveraging large language models (LLMs) to generate dynamic scorecards, automate narrative reporting, and synthesize multi-market insights to keep outputs accurate and grounded. AI-First Tool Development & Deployment - Build, fine-tune, and deploy AI-powered modules-such as generative forecasting tools or narrative dashboards. Cross-Functional Leadership Across Business and Tech - Facilitate strategic dialogue with stakeholders-from analysts to C-suite-translating outputs into business-ready dashboards, narratives, and decisions. Partner with Mars internal AI governance and development team to understand what is possible within corporate governance and frameworks. Automated Storytelling & Insight Delivery - Create AI-generated, context-sensitive commentary that accompanies Key Performance Indicator (KPI) visualization-turning numbers into narrative and ensuring insights are accessible and actionable across function and region. Digital Talent Development - Mentor team members in both data science and strategic insights-fostering skills in prompt optimization, model evaluation, stakeholder communication, et al. Vendor & Partner Management - Lead engagements with external providers or consultancies, ensuring alignment with Mars' strategic vision, data governance standards, and model performance expectations. What are we looking for? Bachelor's in Business, Data Science, or related field; MBA preferred. 7+ years in strategic analytics, Business Intelligence, or growth strategy, with demonstrable AI application-particularly involving LLMs or generative AI. Technical fluency in coding (Python, SQL, R) and LLM toolchains (prompting, model fine-tuning). Strong business strategy and insight translation skills-able to convert data and AI outputs into commercial advantage. Consumer Packaged Goods (CPG) or retail experience. Hands-on experience with AI frameworks (e.g. OpenAI, Hugging Face), prompt engineering, or AI-enabled analytics pipelines. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus.
Your new company Join a fast-growing software business headquartered in Guildford, specialising in cutting-edge client engagement solutions. With a strong international presence and a culture built around agility, innovation, and rapid iteration, this tech-driven organisation thrives on moving fast, learning quickly, and pivoting when needed. As they continue to scale, they're investing heavily in data and AI to drive smarter decision-making and product innovation. Your new role As Lead Data Scientist, you'll take ownership of a small but growing data team, currently consisting of two Analysts and one Data Scientist. Reporting directly to the CTO, you'll be responsible for shaping the data science strategy, implementing scalable processes, and delivering impactful insights across the business. You'll work hands-on with machine learning, AI, and LLMs to solve complex problems, while also mentoring your team and engaging with senior stakeholders to align data initiatives with business goals. What you'll need to succeed Proven experience in a senior or lead data science role Strong hands-on skills in Python and SQL Solid experience with Machine Learning, AI, and Large Language Models (LLMs) Previous people management experience (ideally managing Analysts/Data Scientists) Ability to implement and improve data science processes and workflows Excellent stakeholder management and communication skills Experience working in a fast-paced, agile tech environment Must be UK-based and eligible to work without sponsorship What you'll get in return Up to 110,000 base salary Performance and company-wide bonus Private healthcare Pension scheme Opportunity to shape a growing data function in a high-growth tech business Fully remote role with occasional visits to the Guildford HQ What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 06, 2025
Full time
Your new company Join a fast-growing software business headquartered in Guildford, specialising in cutting-edge client engagement solutions. With a strong international presence and a culture built around agility, innovation, and rapid iteration, this tech-driven organisation thrives on moving fast, learning quickly, and pivoting when needed. As they continue to scale, they're investing heavily in data and AI to drive smarter decision-making and product innovation. Your new role As Lead Data Scientist, you'll take ownership of a small but growing data team, currently consisting of two Analysts and one Data Scientist. Reporting directly to the CTO, you'll be responsible for shaping the data science strategy, implementing scalable processes, and delivering impactful insights across the business. You'll work hands-on with machine learning, AI, and LLMs to solve complex problems, while also mentoring your team and engaging with senior stakeholders to align data initiatives with business goals. What you'll need to succeed Proven experience in a senior or lead data science role Strong hands-on skills in Python and SQL Solid experience with Machine Learning, AI, and Large Language Models (LLMs) Previous people management experience (ideally managing Analysts/Data Scientists) Ability to implement and improve data science processes and workflows Excellent stakeholder management and communication skills Experience working in a fast-paced, agile tech environment Must be UK-based and eligible to work without sponsorship What you'll get in return Up to 110,000 base salary Performance and company-wide bonus Private healthcare Pension scheme Opportunity to shape a growing data function in a high-growth tech business Fully remote role with occasional visits to the Guildford HQ What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Principal Cyber Security Incident Response Analyst 60,000 - 70,000 Full Time / Permanent West Midlands / Hybrid (1-2 days a month in the office ideally) The Role I am looking for a driven and experienced Principal Cyber Security Incident Response Analyst to join a large nationally recognised brand head quartered in the West Midlands. As a Principal Cyber Security Incident Response Analyst, you will play a pivotal role in protecting critical systems, assets, and people from cyber security threats. You'll be part of a world-class team, working at the forefront of threat detection and response. We are ideally looking for someone Midlands based who can be on site in Warwickshire 1-2 days a month on average. Responsibilities: Provide leadership and mentorship to Analysts and Senior Analysts, fostering a culture of excellence and continuous development. Drive the evolution and enhancement of the Cyber Security Incident Response function, ensuring the team consistently meets and exceeds key performance indicators. Lead investigations and remediation efforts for cyber security incidents and alerts across diverse sources, including network, endpoint, cloud environments, and threat intelligence feeds. Perform in-depth trend analysis to identify patterns and inform improvements in organisational controls and threat detection capabilities. Develop, maintain, and continuously improve documentation and reporting frameworks to support transparency, consistency, and strategic decision-making. Experience required: Previous experience in a similar Cyber Incident Response Analyst role, preferably in a senior or lead capacity. Strong experience in security monitoring across diverse systems and environments, including cloud and on-premises. Proven leadership in incident response within SOC settings. Deep understanding of the cyber threat landscape, attack vectors, and detection techniques. Proficient in cybersecurity tools, regulations, and compliance standards. Excellent communication and stakeholder engagement skills, with the ability to convey technical insights to varied audiences. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 06, 2025
Full time
Principal Cyber Security Incident Response Analyst 60,000 - 70,000 Full Time / Permanent West Midlands / Hybrid (1-2 days a month in the office ideally) The Role I am looking for a driven and experienced Principal Cyber Security Incident Response Analyst to join a large nationally recognised brand head quartered in the West Midlands. As a Principal Cyber Security Incident Response Analyst, you will play a pivotal role in protecting critical systems, assets, and people from cyber security threats. You'll be part of a world-class team, working at the forefront of threat detection and response. We are ideally looking for someone Midlands based who can be on site in Warwickshire 1-2 days a month on average. Responsibilities: Provide leadership and mentorship to Analysts and Senior Analysts, fostering a culture of excellence and continuous development. Drive the evolution and enhancement of the Cyber Security Incident Response function, ensuring the team consistently meets and exceeds key performance indicators. Lead investigations and remediation efforts for cyber security incidents and alerts across diverse sources, including network, endpoint, cloud environments, and threat intelligence feeds. Perform in-depth trend analysis to identify patterns and inform improvements in organisational controls and threat detection capabilities. Develop, maintain, and continuously improve documentation and reporting frameworks to support transparency, consistency, and strategic decision-making. Experience required: Previous experience in a similar Cyber Incident Response Analyst role, preferably in a senior or lead capacity. Strong experience in security monitoring across diverse systems and environments, including cloud and on-premises. Proven leadership in incident response within SOC settings. Deep understanding of the cyber threat landscape, attack vectors, and detection techniques. Proficient in cybersecurity tools, regulations, and compliance standards. Excellent communication and stakeholder engagement skills, with the ability to convey technical insights to varied audiences. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Welcome to ASK BOSCO , thanks for stopping by Let s pause for a second. Before we talk perks, equity, or growth stats, let s flip the script. This isn t about us. Not yet. This is about you: • What s driving your search right now, what s prompting you to take the next big step in your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. Now let us introduce you to something special, a chance to join us as VP of Engineering at ASK BOSCO as we build the foundations for our next phase of hyper-growth. By the end, if it doesn t feel like the right fit, no worries. But if you feel that spark, the same one we ve got, this could be the start of something extraordinary. The Role at a Glance: VP of Engineering Hybrid Leeds HQ, 2 Days per Week £120,000 + Equity Potential Plus Benefits: 4-day week, 23 days annual leave + bank holidays, health insurance, retail & leisure perks, electric car scheme Values & Culture: Outstanding Company to Work For 2024 Company: AI-powered marketing analytics platform Pedigree: Visionary Founder. Backed by renowned tech entrepreneurs, including co-founder of SkyScanner. Profits with Purpose 10% of profits donated to 1moreChild orphanage annually Markets: Marketing & eCommerce Agencies, eCommerce retailers Your Expertise: You re a proven engineering leader with deep experience in building, scaling, and managing cross-functional tech teams: data engineers, data scientists, data analysts, and developers. You ve led teams through transformational growth, delivering stable, scalable SaaS products that retain and delight customers. You understand what it takes to grow a business from early-stage traction to a large-scale, enterprise-grade platform, and you re ready to lay the technical foundations for our next phase of hyper-growth. You also bring strong experience managing infrastructure partners, confidently navigating and shaping these critical relationships. This isn t a back-seat role. You ll be hands-on where it counts, partnering with the Chief Product Officer to drive delivery, scalability, and long-term success. You ll guide senior stakeholders with clear, data-driven insights, helping keep the roadmap on track in a fast-moving, idea-driven environment. What You ll Be Driving: • Drive technical execution: Deliver and enhance our architecture, infrastructure, and product roadmap to ensure scalable growth and high-performing solutions. • Lead the team: Mentor and grow data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with day-to-day execution. • Drive enterprise-grade excellence: Embed best-in-class engineering practices agile, CI/CD, DevOps, security-first design across teams. • Champion scalability: Build products and systems that can grow globally and support tens of thousands of customers. What You ll Bring: • Experience as VP of Engineering, CTO, or senior technical leader in a high-growth or Series A-stage company. • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational growth, scaling teams and products successfully. • Excellent communication - bridging tech, product, and commercial discussions seamlessly. • Customer-first mindset - building products that retain and delight users. This is a role for someone who s been there, done it, and is ready to do it again with more ownership, autonomy, and impact than ever before in a fast-paced, high-growth environment. Inclusive Culture At ASK BOSCO , everybody is invited with open arms. We embrace diversity in all forms race, gender, age, sexual orientation, disability, and beyond. Our mission is stronger when everyone can bring their authentic selves to work. Can you see yourself building the tech engine that drives our next phase of hyper-growth? If high-impact, high-growth, and hands-on leadership excites you, let s make it happen. Apply now and let s talk. P.S. Did we have you at the four-day week? Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.v
Sep 05, 2025
Full time
Welcome to ASK BOSCO , thanks for stopping by Let s pause for a second. Before we talk perks, equity, or growth stats, let s flip the script. This isn t about us. Not yet. This is about you: • What s driving your search right now, what s prompting you to take the next big step in your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. Now let us introduce you to something special, a chance to join us as VP of Engineering at ASK BOSCO as we build the foundations for our next phase of hyper-growth. By the end, if it doesn t feel like the right fit, no worries. But if you feel that spark, the same one we ve got, this could be the start of something extraordinary. The Role at a Glance: VP of Engineering Hybrid Leeds HQ, 2 Days per Week £120,000 + Equity Potential Plus Benefits: 4-day week, 23 days annual leave + bank holidays, health insurance, retail & leisure perks, electric car scheme Values & Culture: Outstanding Company to Work For 2024 Company: AI-powered marketing analytics platform Pedigree: Visionary Founder. Backed by renowned tech entrepreneurs, including co-founder of SkyScanner. Profits with Purpose 10% of profits donated to 1moreChild orphanage annually Markets: Marketing & eCommerce Agencies, eCommerce retailers Your Expertise: You re a proven engineering leader with deep experience in building, scaling, and managing cross-functional tech teams: data engineers, data scientists, data analysts, and developers. You ve led teams through transformational growth, delivering stable, scalable SaaS products that retain and delight customers. You understand what it takes to grow a business from early-stage traction to a large-scale, enterprise-grade platform, and you re ready to lay the technical foundations for our next phase of hyper-growth. You also bring strong experience managing infrastructure partners, confidently navigating and shaping these critical relationships. This isn t a back-seat role. You ll be hands-on where it counts, partnering with the Chief Product Officer to drive delivery, scalability, and long-term success. You ll guide senior stakeholders with clear, data-driven insights, helping keep the roadmap on track in a fast-moving, idea-driven environment. What You ll Be Driving: • Drive technical execution: Deliver and enhance our architecture, infrastructure, and product roadmap to ensure scalable growth and high-performing solutions. • Lead the team: Mentor and grow data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with day-to-day execution. • Drive enterprise-grade excellence: Embed best-in-class engineering practices agile, CI/CD, DevOps, security-first design across teams. • Champion scalability: Build products and systems that can grow globally and support tens of thousands of customers. What You ll Bring: • Experience as VP of Engineering, CTO, or senior technical leader in a high-growth or Series A-stage company. • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational growth, scaling teams and products successfully. • Excellent communication - bridging tech, product, and commercial discussions seamlessly. • Customer-first mindset - building products that retain and delight users. This is a role for someone who s been there, done it, and is ready to do it again with more ownership, autonomy, and impact than ever before in a fast-paced, high-growth environment. Inclusive Culture At ASK BOSCO , everybody is invited with open arms. We embrace diversity in all forms race, gender, age, sexual orientation, disability, and beyond. Our mission is stronger when everyone can bring their authentic selves to work. Can you see yourself building the tech engine that drives our next phase of hyper-growth? If high-impact, high-growth, and hands-on leadership excites you, let s make it happen. Apply now and let s talk. P.S. Did we have you at the four-day week? Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.v
Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst will include: Oversee call lines and online chat activity to ensure efficient handling throughout the day Adjust staffing and agent codes in real time to maintain service levels and operational flow Monitor and respond to the real-time inbox, ensuring timely action and communication Create and maintain weekly schedules to ensure adequate coverage across all channels Produce contact volume reports and analyse performance trends to support decision-making Use data to identify patterns and recommend adjustments to improve efficiency and customer experience Work closely with team leaders and operational managers to align resource planning with business needs Maintain confidentiality and demonstrates integrity in all tasks Qualifications and skills required for the Workflow & Real-Time Analyst position: You will thrive in a fast-paced, dynamic environment Competent in taking ownership of own responsibilities Ability to manage multiple priorities without compromising quality Strong team player with excellent communication skills Comfortable working with data to draw insights and support operational decisions Skilled in using Excel to automate tasks, analyse data, and build reports Experience with Calabrio is highly desirable PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of Workflow & Real-Time Analyst or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
Sep 05, 2025
Contractor
Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst will include: Oversee call lines and online chat activity to ensure efficient handling throughout the day Adjust staffing and agent codes in real time to maintain service levels and operational flow Monitor and respond to the real-time inbox, ensuring timely action and communication Create and maintain weekly schedules to ensure adequate coverage across all channels Produce contact volume reports and analyse performance trends to support decision-making Use data to identify patterns and recommend adjustments to improve efficiency and customer experience Work closely with team leaders and operational managers to align resource planning with business needs Maintain confidentiality and demonstrates integrity in all tasks Qualifications and skills required for the Workflow & Real-Time Analyst position: You will thrive in a fast-paced, dynamic environment Competent in taking ownership of own responsibilities Ability to manage multiple priorities without compromising quality Strong team player with excellent communication skills Comfortable working with data to draw insights and support operational decisions Skilled in using Excel to automate tasks, analyse data, and build reports Experience with Calabrio is highly desirable PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of Workflow & Real-Time Analyst or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
Claims Analytics Manager - Motor & Home The Claims Analytics Manager will support the Head of Claims Data & Analytics by leading on an area of the analytics function within the Claims department, covering Motor and Home. This role focuses on leveraging data to drive insights, improving claims handling efficiency in support of the Claims Operation, and supporting efficiency and indemnity improvement initiatives. The role holder will be a crucial link between the claims function and wider areas of the business such as Pricing and Actuarial, ensuring emerging trends are anticipated, quantified and communicated. They will develop the analytics team, ensuring analysis is robust and well-governed, using up to date statistical techniques. Main Responsibilities as Claims Analytics Manager - Motor & Home: Data Analytics: Analyse claims data to identify trends and patterns. Utilise data analytics tools and techniques to gain valuable insights that support claims handling efficiency and effectiveness. Business Insight: Produce materials to input to the Long-Term Pricing Process and other senior management meetings. Ensure there is a link between the Claims operation and the wider technical areas of the business. Continuous Improvement: Track and report on the benefits of continuous improvement initiatives. Ensure these initiatives are delivering value and driving operational improvements. Stakeholder Management: Work closely with Claims Operations Managers and other stakeholders to understand their data needs and provide actionable insights. Shape the questions and understand the rationale behind data requests. Assist with prioritisation. Performance Management & Reporting: Establish key performance metrics to monitor claims data performance. Regularly track and report on the effectiveness of data-driven initiatives to senior leaders and other stakeholders. People Management: Develop the skills and capabilities of direct reports. Provide training and support to the wider claims team to enhance data literacy and analytical capabilities. Process Improvement: Collaborate with claims teams to identify opportunities for process improvement based on data-driven insights. Streamline claims workflows and enhance operational efficiency. Skills and experience you need as Claims Analytics Manager - Motor & Home: Analytical Skills: Prior experience in data analytics within Personal Lines Insurance is essential. The role holder should have a strong understanding of data quality and the potential of rich, complete, and accurate data. Management Skills: Ability to motivate and develop analysts. Excellent stakeholder management and the ability to drive through change. Communication: Ability to communicate complex messages at both executive and delivery team levels. Proficiency in data storytelling and designing clear presentations. Customer Focus: Places the internal customer at the heart of their work. Works effectively with customer/user experience design teams to deliver the best possible experience. Prioritisation: Uses critical thinking and problem-solving to make sound prioritisation decisions. Manages stakeholders' expectations effectively. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 05, 2025
Full time
Claims Analytics Manager - Motor & Home The Claims Analytics Manager will support the Head of Claims Data & Analytics by leading on an area of the analytics function within the Claims department, covering Motor and Home. This role focuses on leveraging data to drive insights, improving claims handling efficiency in support of the Claims Operation, and supporting efficiency and indemnity improvement initiatives. The role holder will be a crucial link between the claims function and wider areas of the business such as Pricing and Actuarial, ensuring emerging trends are anticipated, quantified and communicated. They will develop the analytics team, ensuring analysis is robust and well-governed, using up to date statistical techniques. Main Responsibilities as Claims Analytics Manager - Motor & Home: Data Analytics: Analyse claims data to identify trends and patterns. Utilise data analytics tools and techniques to gain valuable insights that support claims handling efficiency and effectiveness. Business Insight: Produce materials to input to the Long-Term Pricing Process and other senior management meetings. Ensure there is a link between the Claims operation and the wider technical areas of the business. Continuous Improvement: Track and report on the benefits of continuous improvement initiatives. Ensure these initiatives are delivering value and driving operational improvements. Stakeholder Management: Work closely with Claims Operations Managers and other stakeholders to understand their data needs and provide actionable insights. Shape the questions and understand the rationale behind data requests. Assist with prioritisation. Performance Management & Reporting: Establish key performance metrics to monitor claims data performance. Regularly track and report on the effectiveness of data-driven initiatives to senior leaders and other stakeholders. People Management: Develop the skills and capabilities of direct reports. Provide training and support to the wider claims team to enhance data literacy and analytical capabilities. Process Improvement: Collaborate with claims teams to identify opportunities for process improvement based on data-driven insights. Streamline claims workflows and enhance operational efficiency. Skills and experience you need as Claims Analytics Manager - Motor & Home: Analytical Skills: Prior experience in data analytics within Personal Lines Insurance is essential. The role holder should have a strong understanding of data quality and the potential of rich, complete, and accurate data. Management Skills: Ability to motivate and develop analysts. Excellent stakeholder management and the ability to drive through change. Communication: Ability to communicate complex messages at both executive and delivery team levels. Proficiency in data storytelling and designing clear presentations. Customer Focus: Places the internal customer at the heart of their work. Works effectively with customer/user experience design teams to deliver the best possible experience. Prioritisation: Uses critical thinking and problem-solving to make sound prioritisation decisions. Manages stakeholders' expectations effectively. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Data Engineer Reference: (phone number removed) Umbrella Rate: £30.42/hr (Inside IR35) Are you ready to elevate your career as a Data Engineer? This is your chance to join a forward-thinking company that s revolutionising customer experience through cutting-edge technology. This role offers you the opportunity to work on innovative projects, modernising data infrastructure and enabling data-driven decision-making. With hybrid working arrangements and exposure to advanced cloud-based tools, this position is perfect for someone looking to make a meaningful impact while enjoying flexibility and professional growth. What You Will Do: • Design, build, and maintain scalable data pipelines and ETL processes to enhance customer service operations. • Migrate and modernise legacy data systems to cloud-based solutions for improved performance and accessibility. • Integrate data from CRM systems and customer touchpoints into cloud platforms for unified analysis. • Ensure data quality, consistency, and availability to support reporting and analytics. • Collaborate with Data Analysts to deliver actionable insights and support proactive customer engagement strategies. • Implement data solutions using Google Cloud Platform services such as BigQuery, Cloud Functions, and Dataflow. What You Will Bring: • Proven experience as a Data Engineer, ideally within a customer service or contact centre environment. • Proficiency in SQL, Python, and data pipeline development. • Hands-on experience with Google Cloud Platform and cloud data tools. • Familiarity with CRM systems and customer data structures. • Strong problem-solving skills, attention to detail, and the ability to work collaboratively with cross-functional teams. This company values innovation, collaboration, and excellence in customer service. By joining this team, you ll play a pivotal role in modernising data systems and enabling data-driven strategies that enhance customer experiences. Your contributions will directly support initiatives that align with the company s commitment to delivering exceptional service and cutting-edge solutions. Location: This hybrid role is based in Whitley, Coventry, with hybrid working opportunities after an initial training period. Interested? If you re ready to take your career as a Data Engineer to the next level, don t miss this opportunity to work on exciting projects and shape the future of customer experience. Apply today and let your expertise shine! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Sep 05, 2025
Contractor
Data Engineer Reference: (phone number removed) Umbrella Rate: £30.42/hr (Inside IR35) Are you ready to elevate your career as a Data Engineer? This is your chance to join a forward-thinking company that s revolutionising customer experience through cutting-edge technology. This role offers you the opportunity to work on innovative projects, modernising data infrastructure and enabling data-driven decision-making. With hybrid working arrangements and exposure to advanced cloud-based tools, this position is perfect for someone looking to make a meaningful impact while enjoying flexibility and professional growth. What You Will Do: • Design, build, and maintain scalable data pipelines and ETL processes to enhance customer service operations. • Migrate and modernise legacy data systems to cloud-based solutions for improved performance and accessibility. • Integrate data from CRM systems and customer touchpoints into cloud platforms for unified analysis. • Ensure data quality, consistency, and availability to support reporting and analytics. • Collaborate with Data Analysts to deliver actionable insights and support proactive customer engagement strategies. • Implement data solutions using Google Cloud Platform services such as BigQuery, Cloud Functions, and Dataflow. What You Will Bring: • Proven experience as a Data Engineer, ideally within a customer service or contact centre environment. • Proficiency in SQL, Python, and data pipeline development. • Hands-on experience with Google Cloud Platform and cloud data tools. • Familiarity with CRM systems and customer data structures. • Strong problem-solving skills, attention to detail, and the ability to work collaboratively with cross-functional teams. This company values innovation, collaboration, and excellence in customer service. By joining this team, you ll play a pivotal role in modernising data systems and enabling data-driven strategies that enhance customer experiences. Your contributions will directly support initiatives that align with the company s commitment to delivering exceptional service and cutting-edge solutions. Location: This hybrid role is based in Whitley, Coventry, with hybrid working opportunities after an initial training period. Interested? If you re ready to take your career as a Data Engineer to the next level, don t miss this opportunity to work on exciting projects and shape the future of customer experience. Apply today and let your expertise shine! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Principal Cyber Security Incident Response Analyst £60,000 - £70,000 Full Time/Permanent West Midlands/Hybrid (1-2 days a month in the office ideally) The Role I am looking for a driven and experienced Principal Cyber Security Incident Response Analyst to join a large nationally recognised brand head quartered in the West Midlands. As a Principal Cyber Security Incident Response Analyst, you will play a pivotal role in protecting critical systems, assets, and people from cyber security threats. You'll be part of a world-class team, working at the forefront of threat detection and response. We are ideally looking for someone Midlands based who can be on site in Warwickshire 1-2 days a month on average. Responsibilities: Provide leadership and mentorship to Analysts and Senior Analysts, fostering a culture of excellence and continuous development. Drive the evolution and enhancement of the Cyber Security Incident Response function, ensuring the team consistently meets and exceeds key performance indicators. Lead investigations and remediation efforts for cyber security incidents and alerts across diverse sources, including network, endpoint, cloud environments, and threat intelligence feeds. Perform in-depth trend analysis to identify patterns and inform improvements in organisational controls and threat detection capabilities. Develop, maintain, and continuously improve documentation and reporting frameworks to support transparency, consistency, and strategic decision-making. Experience required: Previous experience in a similar Cyber Incident Response Analyst role, preferably in a senior or lead capacity. Strong experience in security monitoring across diverse systems and environments, including cloud and on-premises. Proven leadership in incident response within SOC settings. Deep understanding of the cyber threat landscape, attack vectors, and detection techniques. Proficient in cybersecurity tools, regulations, and compliance standards. Excellent communication and stakeholder engagement skills, with the ability to convey technical insights to varied audiences. Please apply via the link or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 05, 2025
Full time
Principal Cyber Security Incident Response Analyst £60,000 - £70,000 Full Time/Permanent West Midlands/Hybrid (1-2 days a month in the office ideally) The Role I am looking for a driven and experienced Principal Cyber Security Incident Response Analyst to join a large nationally recognised brand head quartered in the West Midlands. As a Principal Cyber Security Incident Response Analyst, you will play a pivotal role in protecting critical systems, assets, and people from cyber security threats. You'll be part of a world-class team, working at the forefront of threat detection and response. We are ideally looking for someone Midlands based who can be on site in Warwickshire 1-2 days a month on average. Responsibilities: Provide leadership and mentorship to Analysts and Senior Analysts, fostering a culture of excellence and continuous development. Drive the evolution and enhancement of the Cyber Security Incident Response function, ensuring the team consistently meets and exceeds key performance indicators. Lead investigations and remediation efforts for cyber security incidents and alerts across diverse sources, including network, endpoint, cloud environments, and threat intelligence feeds. Perform in-depth trend analysis to identify patterns and inform improvements in organisational controls and threat detection capabilities. Develop, maintain, and continuously improve documentation and reporting frameworks to support transparency, consistency, and strategic decision-making. Experience required: Previous experience in a similar Cyber Incident Response Analyst role, preferably in a senior or lead capacity. Strong experience in security monitoring across diverse systems and environments, including cloud and on-premises. Proven leadership in incident response within SOC settings. Deep understanding of the cyber threat landscape, attack vectors, and detection techniques. Proficient in cybersecurity tools, regulations, and compliance standards. Excellent communication and stakeholder engagement skills, with the ability to convey technical insights to varied audiences. Please apply via the link or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: £500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities Analyse customer behavioural data to identify emerging trends and patterns. Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements. Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis. Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams. Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions. Lead and contribute to regular Credit Risk meetings, presenting findings and recommendations to senior stakeholders, including director-level audiences. Essential Skills & Experience Experience in Credit Risk, ideally within a regulated industry. Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis. Experience in the Energy sector is advantageous but not essential. Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel. Proven ability to translate complex datasets into clear, actionable insights for senior leadership. Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences. Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Demonstrates leadership qualities and sound judgment in selecting analytical approaches. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 05, 2025
Contractor
Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: £500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities Analyse customer behavioural data to identify emerging trends and patterns. Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements. Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis. Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams. Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions. Lead and contribute to regular Credit Risk meetings, presenting findings and recommendations to senior stakeholders, including director-level audiences. Essential Skills & Experience Experience in Credit Risk, ideally within a regulated industry. Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis. Experience in the Energy sector is advantageous but not essential. Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel. Proven ability to translate complex datasets into clear, actionable insights for senior leadership. Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences. Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Demonstrates leadership qualities and sound judgment in selecting analytical approaches. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Workflow & Real-Time Analyst Reference: (phone number removed) Umbrella Rate: £22.13/hr (Inside IR35) Are you ready to take your career to the next level in a fast-paced and dynamic environment? This Workflow & Real-Time Analyst role offers an incredible opportunity to thrive in a position where your skills and dedication will make a tangible impact. With the chance to play a pivotal role in modernising workflow management systems and contributing to exceptional customer experiences, this is a role that promises both challenge and reward. If you're passionate about resource planning, real-time operations, and data-driven decision-making, this company is the perfect place for you to excel. What You Will Do: • Monitor live service performance, overseeing call lines and online chat activity to ensure efficiency throughout the day. • Manage resources in real time, adjusting staffing and agent codes to maintain optimal service levels. • Oversee the real-time inbox, ensuring prompt responses and timely communication. • Create and maintain weekly schedules to ensure adequate coverage across all customer interaction channels. • Produce insightful contact volume reports and analyse performance trends to support operational decisions. • Use data to identify patterns and recommend adjustments to improve efficiency and enhance the customer experience. What You Will Bring: • A strong work ethic, reliability, and commitment to excellence. • Exceptional multitasking abilities, with the capacity to manage multiple priorities seamlessly. • Excellent communication skills, both written and verbal, to build positive relationships and convey information effectively. • Data-Driven: Comfortable working with data to draw insights and support operational decisions. • Proficiency in Excel, including advanced formulas and functions, to automate tasks and analyse data. • Experience with Calabrio or similar workforce management platforms is highly desirable. This Workflow & Real-Time Analyst role is integral to achieving the company s mission of delivering outstanding customer service and operational efficiency. By modernising the workflow management system and transitioning to advanced platforms, you will directly contribute to the company s vision of innovation and excellence in customer relationship management. Your ability to coach, guide, and collaborate with team members will be pivotal in driving success and ensuring the company remains at the forefront of its industry. Location: This exciting opportunity is based in Whitley, with hybrid working opportunities after an initial training period. Interested? Don t miss your chance to be part of a role that offers growth, impact, and the chance to shape the future of customer service operations. Apply now to become a Workflow & Real-Time Analyst and make your mark today! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Sep 05, 2025
Contractor
Workflow & Real-Time Analyst Reference: (phone number removed) Umbrella Rate: £22.13/hr (Inside IR35) Are you ready to take your career to the next level in a fast-paced and dynamic environment? This Workflow & Real-Time Analyst role offers an incredible opportunity to thrive in a position where your skills and dedication will make a tangible impact. With the chance to play a pivotal role in modernising workflow management systems and contributing to exceptional customer experiences, this is a role that promises both challenge and reward. If you're passionate about resource planning, real-time operations, and data-driven decision-making, this company is the perfect place for you to excel. What You Will Do: • Monitor live service performance, overseeing call lines and online chat activity to ensure efficiency throughout the day. • Manage resources in real time, adjusting staffing and agent codes to maintain optimal service levels. • Oversee the real-time inbox, ensuring prompt responses and timely communication. • Create and maintain weekly schedules to ensure adequate coverage across all customer interaction channels. • Produce insightful contact volume reports and analyse performance trends to support operational decisions. • Use data to identify patterns and recommend adjustments to improve efficiency and enhance the customer experience. What You Will Bring: • A strong work ethic, reliability, and commitment to excellence. • Exceptional multitasking abilities, with the capacity to manage multiple priorities seamlessly. • Excellent communication skills, both written and verbal, to build positive relationships and convey information effectively. • Data-Driven: Comfortable working with data to draw insights and support operational decisions. • Proficiency in Excel, including advanced formulas and functions, to automate tasks and analyse data. • Experience with Calabrio or similar workforce management platforms is highly desirable. This Workflow & Real-Time Analyst role is integral to achieving the company s mission of delivering outstanding customer service and operational efficiency. By modernising the workflow management system and transitioning to advanced platforms, you will directly contribute to the company s vision of innovation and excellence in customer relationship management. Your ability to coach, guide, and collaborate with team members will be pivotal in driving success and ensuring the company remains at the forefront of its industry. Location: This exciting opportunity is based in Whitley, with hybrid working opportunities after an initial training period. Interested? Don t miss your chance to be part of a role that offers growth, impact, and the chance to shape the future of customer service operations. Apply now to become a Workflow & Real-Time Analyst and make your mark today! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: £500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities Analyse customer behavioural data to identify emerging trends and patterns. Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements. Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis. Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams. Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions. Lead and contribute to regular Credit Risk meetings, presenting findings and recommendations to senior stakeholders, including director-level audiences. Essential Skills & Experience Experience in Credit Risk, ideally within a regulated industry. Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis. Experience in the Energy sector is advantageous but not essential. Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel. Proven ability to translate complex datasets into clear, actionable insights for senior leadership. Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences. Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Demonstrates leadership qualities and sound judgment in selecting analytical approaches. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 05, 2025
Contractor
Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: £500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities Analyse customer behavioural data to identify emerging trends and patterns. Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements. Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis. Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams. Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions. Lead and contribute to regular Credit Risk meetings, presenting findings and recommendations to senior stakeholders, including director-level audiences. Essential Skills & Experience Experience in Credit Risk, ideally within a regulated industry. Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis. Experience in the Energy sector is advantageous but not essential. Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel. Proven ability to translate complex datasets into clear, actionable insights for senior leadership. Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences. Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Demonstrates leadership qualities and sound judgment in selecting analytical approaches. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Commercial / Financial Analyst Are you a data-driven finance professional with the aptitude for turning numbers into strategy? We are looking for a Commercial / Financial Analyst to join the finance team to help with a new project for approx. 12 months In this hands-on role, you will anaylse sales and commercial data, build models and forecasts, and deliver insights that influence decisions at senior level. If you enjoy combining sharp financial analysis with real commercial impact, this could suit you. Details: Analysing sales and financial data to forecast performance and model different scenarios. Measuring profitability and ROI by customer Working closely with cross-functional teams to support financial planning and strategy. Presenting your insights and recommendations to senior leadership in a clear, compelling way. Advanced Excel skills, plus experience with financial software and ERP systems. You will have Strong financial modelling, forecasting, and analytical skills. Have confidence in presenting complex insights to senior stakeholders and non-finance audiences. Commercially minded, strategic, and comfortable influencing decisions. This is a chance to step into a role where your analysis directly drives business performance.
Sep 05, 2025
Contractor
Commercial / Financial Analyst Are you a data-driven finance professional with the aptitude for turning numbers into strategy? We are looking for a Commercial / Financial Analyst to join the finance team to help with a new project for approx. 12 months In this hands-on role, you will anaylse sales and commercial data, build models and forecasts, and deliver insights that influence decisions at senior level. If you enjoy combining sharp financial analysis with real commercial impact, this could suit you. Details: Analysing sales and financial data to forecast performance and model different scenarios. Measuring profitability and ROI by customer Working closely with cross-functional teams to support financial planning and strategy. Presenting your insights and recommendations to senior leadership in a clear, compelling way. Advanced Excel skills, plus experience with financial software and ERP systems. You will have Strong financial modelling, forecasting, and analytical skills. Have confidence in presenting complex insights to senior stakeholders and non-finance audiences. Commercially minded, strategic, and comfortable influencing decisions. This is a chance to step into a role where your analysis directly drives business performance.
Business Systems Manager Corby, Northamptonshire Hybrid working 3-4 days pw in the office Business Systems Manager is needed for our client based in Corby, Northamptonshire, who are looking to employ an experienced Business Systems Manager, with proven experience in business systems or technology programme management, a solid IT business analysis background, with experience in requirements gathering, process mapping, solution design, proven team leadership, with a strong understanding of ERP, CRM and Web platforms. The Business Systems Manager leads the analysis, coordination, and delivery of technology initiatives The Business Systems Manager salary & benefits: Salary: c 55,000 - 60,000 per annum 25 day's holiday Pension Plan Health cash plan Life assurance Hybrid working - 2-3 days per week in the office Some of the main duties of the Business Systems Manager will include: Strategic Execution : Translate the technology strategy into actionable workstreams and ensure timely delivery across ERP, CRM, website, and infrastructure domains. Team Leadership : Support the coordination of developers, analysts, and support staff; foster a collaborative delivery culture. Partner Management : Act as the primary liaison with key partners-ensuring partner deliverables align with internal priorities. Process & Systems Analysis: Lead the review and redesign of business processes to support system modernisation and data centralisation. Project Oversight : Manage cross-functional projects, including website quoting, Microsoft Sales rollout, and Customer Insights integration. Stakeholder Engagement : Work closely with Sales, Marketing, Operations, and Finance to ensure technology solutions meet business needs. Reporting & Governance : Track KPIs, prepare executive updates, and support quarterly strategy reviews. In order to be the successful Business Systems Manager and have a chance to gain such an exciting opportunity you will ideally need to have the following: Proven experience in business systems or technology programme management Solid IT business analysis background, with experience in requirements gathering, process mapping, and solution design. Proven team leadership experience, ideally having managed analysts or technical teams. Strong understanding of ERP, CRM, and web platforms Excellent stakeholder management and communication skills Experience working with external vendors and cross-functional teams Strong analytical and problem-solving capabilities Collecting requirements and converting them into technical tasks. This really is a fantastic opportunity for a Business Systems Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Sep 05, 2025
Full time
Business Systems Manager Corby, Northamptonshire Hybrid working 3-4 days pw in the office Business Systems Manager is needed for our client based in Corby, Northamptonshire, who are looking to employ an experienced Business Systems Manager, with proven experience in business systems or technology programme management, a solid IT business analysis background, with experience in requirements gathering, process mapping, solution design, proven team leadership, with a strong understanding of ERP, CRM and Web platforms. The Business Systems Manager leads the analysis, coordination, and delivery of technology initiatives The Business Systems Manager salary & benefits: Salary: c 55,000 - 60,000 per annum 25 day's holiday Pension Plan Health cash plan Life assurance Hybrid working - 2-3 days per week in the office Some of the main duties of the Business Systems Manager will include: Strategic Execution : Translate the technology strategy into actionable workstreams and ensure timely delivery across ERP, CRM, website, and infrastructure domains. Team Leadership : Support the coordination of developers, analysts, and support staff; foster a collaborative delivery culture. Partner Management : Act as the primary liaison with key partners-ensuring partner deliverables align with internal priorities. Process & Systems Analysis: Lead the review and redesign of business processes to support system modernisation and data centralisation. Project Oversight : Manage cross-functional projects, including website quoting, Microsoft Sales rollout, and Customer Insights integration. Stakeholder Engagement : Work closely with Sales, Marketing, Operations, and Finance to ensure technology solutions meet business needs. Reporting & Governance : Track KPIs, prepare executive updates, and support quarterly strategy reviews. In order to be the successful Business Systems Manager and have a chance to gain such an exciting opportunity you will ideally need to have the following: Proven experience in business systems or technology programme management Solid IT business analysis background, with experience in requirements gathering, process mapping, and solution design. Proven team leadership experience, ideally having managed analysts or technical teams. Strong understanding of ERP, CRM, and web platforms Excellent stakeholder management and communication skills Experience working with external vendors and cross-functional teams Strong analytical and problem-solving capabilities Collecting requirements and converting them into technical tasks. This really is a fantastic opportunity for a Business Systems Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Financial Strategy Analyst Manchester (Hybrid 1 day a week in the office, usually Wednesday) Up to £55,000 + Bonus Join WEX Europe Fleet Services as a Financial Strategy Analyst and play a visible, high-impact role shaping financial decision-making across our business. We re looking for a commercially minded finance professional who can see beyond the spreadsheets someone who thrives on turning complex data into clear insights that drive strategic decisions. If you enjoy building models, analysing trends, and partnering with teams across the business to shape the future, this is your opportunity. Why join us? At WEX, you ll work in a dynamic, collaborative, and high-visibility role where your insights genuinely shape decision-making. You won t just be reporting the numbers you ll be driving the conversation, influencing strategic projects, and working with leaders across the business. Competitive salary £50,000 £55,000 Annual bonus (STIP) Hybrid working (only 1 day a week in the office) Opportunity to work on high-impact projects (2 3 per week) Collaborative culture with strong support for growth and development 25 days holiday + bank holidays (option to buy more) Industry-leading pension Life assurance & income protection Access to our employee wellbeing and perks platform No evenings or weekends just a healthy work-life balance Key Responsibilities if the Financial Strategy Analyst: Develop and enhance financial models to support strategic projects and commercial opportunities. Deliver insightful financial analysis and recommendations to senior stakeholders. Support budgeting and forecasting, working closely with cross-functional teams. Lead variance analysis to explain performance drivers and identify trends. Produce the monthly business review pack with data-driven insights. Collaborate with commercial and operational teams to evaluate performance and influence decision-making. Drive process improvements to enhance reporting efficiency and data integrity. What we re looking for: A qualified finance professional (ACCA, CIMA, or equivalent). Proven experience in financial analysis, forecasting, and commercial insight. Advanced Excel and modelling skills (complex formulas, pivot tables, scenario modelling). Strong analytical thinker with a commercial mindset able to turn numbers into strategy. Excellent communication skills, comfortable presenting complex data to non-finance audiences. Self-starter who thrives in a fast-paced, changing environment. Experience in fleet services, energy, or financial services is a bonus. Knowledge of ERP/financial systems (Oracle, Business Objects, Peoplesoft) desirable. What s Next? Apply now to become a key voice in shaping WEX s financial strategy.
Sep 05, 2025
Full time
Financial Strategy Analyst Manchester (Hybrid 1 day a week in the office, usually Wednesday) Up to £55,000 + Bonus Join WEX Europe Fleet Services as a Financial Strategy Analyst and play a visible, high-impact role shaping financial decision-making across our business. We re looking for a commercially minded finance professional who can see beyond the spreadsheets someone who thrives on turning complex data into clear insights that drive strategic decisions. If you enjoy building models, analysing trends, and partnering with teams across the business to shape the future, this is your opportunity. Why join us? At WEX, you ll work in a dynamic, collaborative, and high-visibility role where your insights genuinely shape decision-making. You won t just be reporting the numbers you ll be driving the conversation, influencing strategic projects, and working with leaders across the business. Competitive salary £50,000 £55,000 Annual bonus (STIP) Hybrid working (only 1 day a week in the office) Opportunity to work on high-impact projects (2 3 per week) Collaborative culture with strong support for growth and development 25 days holiday + bank holidays (option to buy more) Industry-leading pension Life assurance & income protection Access to our employee wellbeing and perks platform No evenings or weekends just a healthy work-life balance Key Responsibilities if the Financial Strategy Analyst: Develop and enhance financial models to support strategic projects and commercial opportunities. Deliver insightful financial analysis and recommendations to senior stakeholders. Support budgeting and forecasting, working closely with cross-functional teams. Lead variance analysis to explain performance drivers and identify trends. Produce the monthly business review pack with data-driven insights. Collaborate with commercial and operational teams to evaluate performance and influence decision-making. Drive process improvements to enhance reporting efficiency and data integrity. What we re looking for: A qualified finance professional (ACCA, CIMA, or equivalent). Proven experience in financial analysis, forecasting, and commercial insight. Advanced Excel and modelling skills (complex formulas, pivot tables, scenario modelling). Strong analytical thinker with a commercial mindset able to turn numbers into strategy. Excellent communication skills, comfortable presenting complex data to non-finance audiences. Self-starter who thrives in a fast-paced, changing environment. Experience in fleet services, energy, or financial services is a bonus. Knowledge of ERP/financial systems (Oracle, Business Objects, Peoplesoft) desirable. What s Next? Apply now to become a key voice in shaping WEX s financial strategy.
Role: Business Intelligence Reporting Analyst Location: Bury St Edmunds (hybrid) A leading national utilities provider is seeking a talented Business Intelligence Reporting Analyst to join their collaborative, forward-thinking team. This organisation has been driving innovation for over 30 years and is committed to helping the UK reach net zero, while creating a supportive environment where people can thrive. In this role, you'll work closely with stakeholders across the business to review and optimise existing manual reports, transform data into actionable insights, and design engaging data visualisations. You'll be instrumental in streamlining reporting processes, improving data accuracy, and enabling data-driven decision-making that boosts efficiency, productivity, and cost savings. Key responsibilities include: Analysing current reporting workflows and proposing practical improvements Cleansing, mapping, and structuring large data sets Collaborating with developers to deliver automated reporting solutions Acting as a change champion for lean, simplified processes You'll need strong Excel skills (pivot tables, lookups, charts), experience with Power BI, and the ability to communicate clearly at all levels. In return, you'll enjoy a competitive package including generous holidays, enhanced pension contributions, hybrid working, and professional development opportunities. If you'd like to find out more, please reach out to Fintan at TEC Partners.
Sep 05, 2025
Full time
Role: Business Intelligence Reporting Analyst Location: Bury St Edmunds (hybrid) A leading national utilities provider is seeking a talented Business Intelligence Reporting Analyst to join their collaborative, forward-thinking team. This organisation has been driving innovation for over 30 years and is committed to helping the UK reach net zero, while creating a supportive environment where people can thrive. In this role, you'll work closely with stakeholders across the business to review and optimise existing manual reports, transform data into actionable insights, and design engaging data visualisations. You'll be instrumental in streamlining reporting processes, improving data accuracy, and enabling data-driven decision-making that boosts efficiency, productivity, and cost savings. Key responsibilities include: Analysing current reporting workflows and proposing practical improvements Cleansing, mapping, and structuring large data sets Collaborating with developers to deliver automated reporting solutions Acting as a change champion for lean, simplified processes You'll need strong Excel skills (pivot tables, lookups, charts), experience with Power BI, and the ability to communicate clearly at all levels. In return, you'll enjoy a competitive package including generous holidays, enhanced pension contributions, hybrid working, and professional development opportunities. If you'd like to find out more, please reach out to Fintan at TEC Partners.
Job Title: Service Desk Team Leader Location: Fareham (hybrid working) Contract length: 6 months (ongoing, will always be a need for the role) Pay rate: Negotiable Overview: We are seeking a highly skilled and proactive Service Desk Team Leader to manage service delivery and support for the UK Network, Media & Brand Sales functions. This role serves as the primary escalation point for store-related issues, ensuring swift resolution and maintaining strong working relationships with area managers, brand ambassadors, and cross-regional teams. The position also contributes to process improvement initiatives across the EMEA region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations including absence management (sickness, holidays, and other leave), ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main escalation point for the Level 1 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk Analysts, including managing workloads, performance, sickness, holiday, and other absence to maintain service continuity. Foster a positive team culture, ensuring high work ethics, collaboration, and consistent achievement of targets. Host and facilitate UK sales reporting meetings with brand stakeholders, delivering clear insights and performance updates. Build and maintain strong professional relationships with area managers, brand ambassadors, and other key business partners. Lead and deliver training sessions to upskill team members and stakeholders on systems, tools, and processes. Execute SQL queries and tasks to generate, validate, and analyse sales data. Manage till builds and deployments (Windows 11) for new store openings, upgrades, and replacements. Oversee asset management processes, ensuring accurate tracking and lifecycle management of IT equipment. Conduct regular ticket quality reviews to maintain high service standards and compliance. Coordinate and schedule engineer visits to stores for hardware, networking, and infrastructure needs. Provide hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Collaborate with EMEA service teams to identify, propose, and implement process improvements. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP). Excellent stakeholder management and communication skills, with experience engaging senior non-technical audiences. Strong organisational skills with the ability to prioritise and manage multiple tasks in a fast-paced environment. Experience in asset management systems and service desk tools. Desirable: Experience in a retail or multi-site environment. Knowledge of process improvement methodologies (e.g., Lean, Six Sigma). Familiarity with point-of-sale (POS) hardware and software. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Sep 05, 2025
Contractor
Job Title: Service Desk Team Leader Location: Fareham (hybrid working) Contract length: 6 months (ongoing, will always be a need for the role) Pay rate: Negotiable Overview: We are seeking a highly skilled and proactive Service Desk Team Leader to manage service delivery and support for the UK Network, Media & Brand Sales functions. This role serves as the primary escalation point for store-related issues, ensuring swift resolution and maintaining strong working relationships with area managers, brand ambassadors, and cross-regional teams. The position also contributes to process improvement initiatives across the EMEA region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations including absence management (sickness, holidays, and other leave), ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main escalation point for the Level 1 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk Analysts, including managing workloads, performance, sickness, holiday, and other absence to maintain service continuity. Foster a positive team culture, ensuring high work ethics, collaboration, and consistent achievement of targets. Host and facilitate UK sales reporting meetings with brand stakeholders, delivering clear insights and performance updates. Build and maintain strong professional relationships with area managers, brand ambassadors, and other key business partners. Lead and deliver training sessions to upskill team members and stakeholders on systems, tools, and processes. Execute SQL queries and tasks to generate, validate, and analyse sales data. Manage till builds and deployments (Windows 11) for new store openings, upgrades, and replacements. Oversee asset management processes, ensuring accurate tracking and lifecycle management of IT equipment. Conduct regular ticket quality reviews to maintain high service standards and compliance. Coordinate and schedule engineer visits to stores for hardware, networking, and infrastructure needs. Provide hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Collaborate with EMEA service teams to identify, propose, and implement process improvements. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP). Excellent stakeholder management and communication skills, with experience engaging senior non-technical audiences. Strong organisational skills with the ability to prioritise and manage multiple tasks in a fast-paced environment. Experience in asset management systems and service desk tools. Desirable: Experience in a retail or multi-site environment. Knowledge of process improvement methodologies (e.g., Lean, Six Sigma). Familiarity with point-of-sale (POS) hardware and software. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
