Background Information The Park Centre is a community resource that provides a range of services, activities and meeting spaces for people of all ages in its neighbourhood. Our aim is to provide recreational, learning, business and social activities, which are accessible and affordable and meet our charitable aims. Purpose of the role The Community Centre Manager will play a key role in the leadership and smooth running of the Community Centre managing change, growth and performance as agreed with the Board of Trustees. Working closely with the trustees, employees, consultants, contractors, volunteers and other local organisations, the Manager will work to ensure the Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of local residents and organisations. They will also promote the profile, role and impact of the Centre. Principle duties and responsibilities Management of the Community Centre Manage the operations of the Community Centre and its staff and the development and delivery of activities and facilities in line with the business and strategic plan. Ensure compliance with employment law and that we follow good practice with regard to HR. Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the Board. Oversee the maintenance of the building - including building maintenance and improvement programmes. Lead on and contribute to identifying and apply for funding from local and national organisations. Role will also lead on ensuring aims are met and reporting of outcomes to funding organisation. Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction with the Trustees, the review and updating of policies and procedure. Ensure all Community Centre policies and procedures are complied with, including any Government restrictions/guidance. Lead on General Data Protection Regulation and Safeguarding, maintaining records to ensure the charity fulfils all its legal, statutory and regulatory responsibilities. Ensure programme of activities delivered within the Park Centre align with the charitable aims of the organisation and ensure that it is relevant to local community, responding to needs and raising the profile of the Centre. Management of staff and Volunteers Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best. Ensure effective management of HR including recruitment, supervision and development of employees and volunteers, including carrying out DBS checks as necessary. Keeping up to date with relevant legislation and best working practices. Ensure employees, consultants, contractors, volunteers work collaboratively with each other and with users of the facilities, in a safe and constructive way. Oversee the Community Centre s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers. Working with Others Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area. Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included. Continue to strengthen the reputation of the Community Centre by giving maximum visibility to its activities and achievements. Ensure through listening to the community, monitoring and evaluating provision and adapting the service, the Centre meets the needs of the local community. Prepare reports for and attend all Board and annual general meetings. PR/Marketing and Fundraising Oversee the development and implementation of an income generation & marketing strategy. Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media. Identify and secure new funding through grant applications and other means. Continue maintaining and developing positive relationships with funders, both grant makers, sponsors and individuals. Financial management Liaise with the treasurer and accountant in setting and managing budgets and maintain an overview of the financial position of the Community Centre. Code invoices to ensure that income and expenditure is allocated to correct projects. Ensure completion of reports/returns to statutory bodies and funders and compilation of grant applications. Ensure best practice in all financial matters. Project Management Support and oversee the continued delivery of high-quality services and activities. Ensure all project leads are liaised with regularly to ensure compliance with objectives and outcomes. Devise and implement robust impact monitoring and evaluation strategies for all projects. Ensure all projects are correctly risk assessed and supported. The Park Centre Kingswood has a small team of employees, contractors, volunteers and a wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours. To apply: Please send your CV and a covering letter (each of no more than two A4 pages) that summarises your interest in the role and details your ability to match the criteria. We aim to recruit the person most suited to the job and welcome applications from candidates of all backgrounds and from different sectors, and from people who have gained their skills outside formal employment. If you would like an informal discussion and more information about this opportunity, please contact Rebecca Goozee (trustee). Closing date: Monday 8th September 2025 Interviews: During week starting 15th September 2025
Sep 07, 2025
Full time
Background Information The Park Centre is a community resource that provides a range of services, activities and meeting spaces for people of all ages in its neighbourhood. Our aim is to provide recreational, learning, business and social activities, which are accessible and affordable and meet our charitable aims. Purpose of the role The Community Centre Manager will play a key role in the leadership and smooth running of the Community Centre managing change, growth and performance as agreed with the Board of Trustees. Working closely with the trustees, employees, consultants, contractors, volunteers and other local organisations, the Manager will work to ensure the Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of local residents and organisations. They will also promote the profile, role and impact of the Centre. Principle duties and responsibilities Management of the Community Centre Manage the operations of the Community Centre and its staff and the development and delivery of activities and facilities in line with the business and strategic plan. Ensure compliance with employment law and that we follow good practice with regard to HR. Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the Board. Oversee the maintenance of the building - including building maintenance and improvement programmes. Lead on and contribute to identifying and apply for funding from local and national organisations. Role will also lead on ensuring aims are met and reporting of outcomes to funding organisation. Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction with the Trustees, the review and updating of policies and procedure. Ensure all Community Centre policies and procedures are complied with, including any Government restrictions/guidance. Lead on General Data Protection Regulation and Safeguarding, maintaining records to ensure the charity fulfils all its legal, statutory and regulatory responsibilities. Ensure programme of activities delivered within the Park Centre align with the charitable aims of the organisation and ensure that it is relevant to local community, responding to needs and raising the profile of the Centre. Management of staff and Volunteers Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best. Ensure effective management of HR including recruitment, supervision and development of employees and volunteers, including carrying out DBS checks as necessary. Keeping up to date with relevant legislation and best working practices. Ensure employees, consultants, contractors, volunteers work collaboratively with each other and with users of the facilities, in a safe and constructive way. Oversee the Community Centre s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers. Working with Others Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area. Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included. Continue to strengthen the reputation of the Community Centre by giving maximum visibility to its activities and achievements. Ensure through listening to the community, monitoring and evaluating provision and adapting the service, the Centre meets the needs of the local community. Prepare reports for and attend all Board and annual general meetings. PR/Marketing and Fundraising Oversee the development and implementation of an income generation & marketing strategy. Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media. Identify and secure new funding through grant applications and other means. Continue maintaining and developing positive relationships with funders, both grant makers, sponsors and individuals. Financial management Liaise with the treasurer and accountant in setting and managing budgets and maintain an overview of the financial position of the Community Centre. Code invoices to ensure that income and expenditure is allocated to correct projects. Ensure completion of reports/returns to statutory bodies and funders and compilation of grant applications. Ensure best practice in all financial matters. Project Management Support and oversee the continued delivery of high-quality services and activities. Ensure all project leads are liaised with regularly to ensure compliance with objectives and outcomes. Devise and implement robust impact monitoring and evaluation strategies for all projects. Ensure all projects are correctly risk assessed and supported. The Park Centre Kingswood has a small team of employees, contractors, volunteers and a wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours. To apply: Please send your CV and a covering letter (each of no more than two A4 pages) that summarises your interest in the role and details your ability to match the criteria. We aim to recruit the person most suited to the job and welcome applications from candidates of all backgrounds and from different sectors, and from people who have gained their skills outside formal employment. If you would like an informal discussion and more information about this opportunity, please contact Rebecca Goozee (trustee). Closing date: Monday 8th September 2025 Interviews: During week starting 15th September 2025
Great Places Housing Association
Manchester, Lancashire
Data & Systems Officer Salary £37,286 Location Didsbury, Manchester Permanent Full time, 35 hours Reporting to the Data & Planning Manager, the Asset Data & Systems Officer will have a key role in supporting the delivery of Great Places' Corporate Plan, Asset Management and Sustainability Strategies. The role's primary responsibility is to ensure the data we hold across our systems is collected accurately, is up to date, reviewed and constantly improved. This will require building effective communication channels with surveyors, compliance & technical officers as well as cross departmental colleagues in teams such as repairs, development and neighbourhoods. You will use the data and systems to provide extraction and reporting mechanisms to be used to inform investment programmes, compliance obligations, business plans, budgets and general business reporting. Along with developing a key understanding of what data we collect, why we collect the data and how the department and wider business utilise it to make informed data-driven decisions. What you'll be doing To observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy. To undertake appropriate training and staff development. To identify and develop individual contribution in the delivery of the Great Places competency framework. To ensure the data collected and managed by the Assets team is accurate, reliable, up to date and adequate to support data-driven decision making within the department and wider business. Ensure that stock condition data is verified and updated within relevant systems. Support with the development of stock condition survey schedules. Support with the development of long term investment programmes. Provide data and reporting to support effective decisions, including but not limited to, trend analysis, divestment, acquisitions. To support the wider Assets team with data analysis and reporting requirements. Support with HHSRS, Decent Homes, NROSH reporting requirements. To manage, maintain and develop relevant systems and data contained within to ensure the data Great Places hold on its stock is accurate, up to date and adequate for use across the department and wider business. To provide a point of access to colleagues and business departments for asset and stock data, providing extracts, reports and insight to support decision-making across the business. To assist the Asset Use & Divestment Manager in providing data and reports to support effective decision making in support of Great Places' Divestment Strategy. What you'll need Use of full range of Microsoft Office package In depth knowledge of Microsoft Excel Experience working with large data sets Experience of analysing and comparing datasets and effectively communicating results Desirable experience working with Asset or property data within the housing sector Advantageous experience in SQL, power BI and data warehouse reporting and extraction Ability to complete tasks in an accurate and timely manner when working under pressure Effective liaison with staff/stakeholders to give information/find information/resolve problems Able to deliver a high standard of customer service The ability to develop and project a positive image of your team and department through personal, written and oral skills What we need from you Strong attention to detail, analytical skills, and ability to communicate data effectively. Highly organised, reliable, and target-driven, with excellent time management and the ability to work independently or as part of a team. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Respecting professional boundaries and conducting yourself in a professional manner at all times. A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty To be professional and work with integrity, inclusivity, and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional Fees The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Ways of Working We offer some hybrid and flexible working Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
Sep 06, 2025
Full time
Data & Systems Officer Salary £37,286 Location Didsbury, Manchester Permanent Full time, 35 hours Reporting to the Data & Planning Manager, the Asset Data & Systems Officer will have a key role in supporting the delivery of Great Places' Corporate Plan, Asset Management and Sustainability Strategies. The role's primary responsibility is to ensure the data we hold across our systems is collected accurately, is up to date, reviewed and constantly improved. This will require building effective communication channels with surveyors, compliance & technical officers as well as cross departmental colleagues in teams such as repairs, development and neighbourhoods. You will use the data and systems to provide extraction and reporting mechanisms to be used to inform investment programmes, compliance obligations, business plans, budgets and general business reporting. Along with developing a key understanding of what data we collect, why we collect the data and how the department and wider business utilise it to make informed data-driven decisions. What you'll be doing To observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy. To undertake appropriate training and staff development. To identify and develop individual contribution in the delivery of the Great Places competency framework. To ensure the data collected and managed by the Assets team is accurate, reliable, up to date and adequate to support data-driven decision making within the department and wider business. Ensure that stock condition data is verified and updated within relevant systems. Support with the development of stock condition survey schedules. Support with the development of long term investment programmes. Provide data and reporting to support effective decisions, including but not limited to, trend analysis, divestment, acquisitions. To support the wider Assets team with data analysis and reporting requirements. Support with HHSRS, Decent Homes, NROSH reporting requirements. To manage, maintain and develop relevant systems and data contained within to ensure the data Great Places hold on its stock is accurate, up to date and adequate for use across the department and wider business. To provide a point of access to colleagues and business departments for asset and stock data, providing extracts, reports and insight to support decision-making across the business. To assist the Asset Use & Divestment Manager in providing data and reports to support effective decision making in support of Great Places' Divestment Strategy. What you'll need Use of full range of Microsoft Office package In depth knowledge of Microsoft Excel Experience working with large data sets Experience of analysing and comparing datasets and effectively communicating results Desirable experience working with Asset or property data within the housing sector Advantageous experience in SQL, power BI and data warehouse reporting and extraction Ability to complete tasks in an accurate and timely manner when working under pressure Effective liaison with staff/stakeholders to give information/find information/resolve problems Able to deliver a high standard of customer service The ability to develop and project a positive image of your team and department through personal, written and oral skills What we need from you Strong attention to detail, analytical skills, and ability to communicate data effectively. Highly organised, reliable, and target-driven, with excellent time management and the ability to work independently or as part of a team. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Respecting professional boundaries and conducting yourself in a professional manner at all times. A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty To be professional and work with integrity, inclusivity, and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional Fees The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Ways of Working We offer some hybrid and flexible working Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
Job Title: Relief WorkerSalary: £13.17 per hourWorking Hours: As and when requiredLocation: Newton House, 16 London Road, GloucesterIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Relief WorkerYou will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment. About youWe are looking for someone with: Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children) Compassion, patience, and empathy A strong customer focus Excellent communication skills both written and verbal Flexibility to cover shifts, sometimes at short notice Approachable with a positive attitude Excellent team player who can work flexibly to meet business requirements Why Riverside?At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Sep 06, 2025
Full time
Job Title: Relief WorkerSalary: £13.17 per hourWorking Hours: As and when requiredLocation: Newton House, 16 London Road, GloucesterIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Relief WorkerYou will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment. About youWe are looking for someone with: Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children) Compassion, patience, and empathy A strong customer focus Excellent communication skills both written and verbal Flexibility to cover shifts, sometimes at short notice Approachable with a positive attitude Excellent team player who can work flexibly to meet business requirements Why Riverside?At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Great Places Housing Association
Northenden, Manchester
Senior Housing Officer (Known as Neighbourhood Services Manager) Cheshire £33,651 per annum Senior Housing Officers (Known as Neighbourhood Services Manager at Great Places) Permanent Do you want to work for an ethical organisation that empowers its colleagues and customers; provides a competitive salary; recognises your efforts AND encourages you to grow? Are you a person who wants to make a difference and build a career where what you do matters? If your answer is yes, then we are looking to speak with customer focused individuals who are looking for their next career opportunity and this could be you! Due to our continued desire and ability to build more affordable homes and develop our established communities; Great Places Housing Group is looking to recruit a Senior Housing Officers (we call these Neighbourhood Service Managers) to work in their own dedicated patch in Cheshire. With support from your Area Services Manager, you will be the Great Places main point of contact for our customers, colleagues and partners; working within your own local patch of (Apply online only) homes. Our Senior Housing Officers deliver high quality housing and estate management to our valued customers, supporting our commitment to sustainable neighbourhoods whilst promoting integrity, inclusivity and respect for diversity within our communities. We take an agile approach to work, so you will spend your time working with customers on your patch, with colleagues at your local Great Places office and from your home. The main duties of the role are to: Ensure rent is collected and customers are supported to reduce any arrears Allocate vacant properties to new customers Investigate incidents of anti-social behaviour, support victims and take proportionate tenancy enforcement action when needed Understand your customers individual needs and make relevant links with support organisations Build strong relationships with local stakeholders and partners If you think this could be the role for you, why not check out our role profile and click the link to apply? Closing date: 19th August Shortlist date 20th August Interview date: TBC
Sep 05, 2025
Full time
Senior Housing Officer (Known as Neighbourhood Services Manager) Cheshire £33,651 per annum Senior Housing Officers (Known as Neighbourhood Services Manager at Great Places) Permanent Do you want to work for an ethical organisation that empowers its colleagues and customers; provides a competitive salary; recognises your efforts AND encourages you to grow? Are you a person who wants to make a difference and build a career where what you do matters? If your answer is yes, then we are looking to speak with customer focused individuals who are looking for their next career opportunity and this could be you! Due to our continued desire and ability to build more affordable homes and develop our established communities; Great Places Housing Group is looking to recruit a Senior Housing Officers (we call these Neighbourhood Service Managers) to work in their own dedicated patch in Cheshire. With support from your Area Services Manager, you will be the Great Places main point of contact for our customers, colleagues and partners; working within your own local patch of (Apply online only) homes. Our Senior Housing Officers deliver high quality housing and estate management to our valued customers, supporting our commitment to sustainable neighbourhoods whilst promoting integrity, inclusivity and respect for diversity within our communities. We take an agile approach to work, so you will spend your time working with customers on your patch, with colleagues at your local Great Places office and from your home. The main duties of the role are to: Ensure rent is collected and customers are supported to reduce any arrears Allocate vacant properties to new customers Investigate incidents of anti-social behaviour, support victims and take proportionate tenancy enforcement action when needed Understand your customers individual needs and make relevant links with support organisations Build strong relationships with local stakeholders and partners If you think this could be the role for you, why not check out our role profile and click the link to apply? Closing date: 19th August Shortlist date 20th August Interview date: TBC
Day Porter Imperial Hotels London Group - Based at Royal National & City Sleeper 44 hours / 4 on, 3 days off weekly rota, 12 hours shift (08:00 - 20:00 or 20 00 ) £29, 662.00 + Benefits Do you love meeting new people and sparking conversations? Are you a friendly and organised team player with a knack for making others feel at ease? Do you want to work in a unique, family-run hotel? If so, we d love to hear from you! We re looking for a warm and welcoming Night Porter to join our dedicated Front Office team. As a key member of our team, you will be responsible for creating a seamless and memorable experience for our guests from check-in to check-out. Your duties will include organising luggage efficiently, assisting guests by opening doors and handling belongings. Delivering exceptional guest service such as answering inquiries about the hotel, local area and booking taxis. In this role, you will adhere to front-office processes and procedures while maintaining high service standards. Upholding health and safety protocols such as emergency and evacuation procedures, reporting incidents, conducting floor walks and understanding the fire panel. Why Join Us? This is a great opportunity to enhance your experienced in front office operations, we provide a structured career path. From Receptionist, Front of House Coordinator, Reception Manager, Assistant Front Office Manager and Front Office Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to thrive and progress in your role. As the largest hotel in the UK, we boast over 1,600 guest rooms. Each day brings new challenges and opportunities in creating authentic London experiences and memorable stays for both our guests and each other. Located between Tavistock and Russell Square Gardens in the vibrant neighbourhood of Bloomsbury, the Royal National Hotel places you right in the heart of London. The hotel features the on-site Blooms Café, known for its excellent coffee, and the fully refurbished London Pub, which serves classic British dishes and a variety of local beers. Both are open seven days a week. What we re looking for: 1 Year of Experience as a Front Office Concierge or Luggage Porter in the hotel industry A natural flair for customer service Positive and caring personality Problem-solving abilities Flexibility to work a varied shift pattern: early mornings, evenings, and weekends Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift. Professional proficiency in English Team-oriented attitude Happy to work in a fast-paced environment Desirable (not essential but a plus!): Proficiency in multiple languages What you will get in return 28 Days Holiday pro-rata increasing with length of service up to 33 days Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Early Pay - Instantly access a portion of the pay you ve already earned Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here: About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels and 9 restaurants in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests, and we believe that starts with the right team.
Sep 05, 2025
Full time
Day Porter Imperial Hotels London Group - Based at Royal National & City Sleeper 44 hours / 4 on, 3 days off weekly rota, 12 hours shift (08:00 - 20:00 or 20 00 ) £29, 662.00 + Benefits Do you love meeting new people and sparking conversations? Are you a friendly and organised team player with a knack for making others feel at ease? Do you want to work in a unique, family-run hotel? If so, we d love to hear from you! We re looking for a warm and welcoming Night Porter to join our dedicated Front Office team. As a key member of our team, you will be responsible for creating a seamless and memorable experience for our guests from check-in to check-out. Your duties will include organising luggage efficiently, assisting guests by opening doors and handling belongings. Delivering exceptional guest service such as answering inquiries about the hotel, local area and booking taxis. In this role, you will adhere to front-office processes and procedures while maintaining high service standards. Upholding health and safety protocols such as emergency and evacuation procedures, reporting incidents, conducting floor walks and understanding the fire panel. Why Join Us? This is a great opportunity to enhance your experienced in front office operations, we provide a structured career path. From Receptionist, Front of House Coordinator, Reception Manager, Assistant Front Office Manager and Front Office Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to thrive and progress in your role. As the largest hotel in the UK, we boast over 1,600 guest rooms. Each day brings new challenges and opportunities in creating authentic London experiences and memorable stays for both our guests and each other. Located between Tavistock and Russell Square Gardens in the vibrant neighbourhood of Bloomsbury, the Royal National Hotel places you right in the heart of London. The hotel features the on-site Blooms Café, known for its excellent coffee, and the fully refurbished London Pub, which serves classic British dishes and a variety of local beers. Both are open seven days a week. What we re looking for: 1 Year of Experience as a Front Office Concierge or Luggage Porter in the hotel industry A natural flair for customer service Positive and caring personality Problem-solving abilities Flexibility to work a varied shift pattern: early mornings, evenings, and weekends Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift. Professional proficiency in English Team-oriented attitude Happy to work in a fast-paced environment Desirable (not essential but a plus!): Proficiency in multiple languages What you will get in return 28 Days Holiday pro-rata increasing with length of service up to 33 days Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Early Pay - Instantly access a portion of the pay you ve already earned Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here: About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels and 9 restaurants in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests, and we believe that starts with the right team.
BDS are seeking a highly analytical Strategic Asset Appraisals Manager to join our clients Asset Management team on a 12 month contract in the first instance. This role sits within the Strategic Asset Data team, focusing on evaluating the financial and strategic value of the housing stock portfolio. This is a fantastic opportunity for someone with a strong background in housing, asset management, and data analysis to make a meaningful impact on the long-term investment strategy. This role can be based in Exeter, Weston-super- Mare or Cambourne and offers a hybrid working week. Key Responsibilities Analyse financial and strategic property data to assess portfolio performance and recommend actions. Identify reasons for poor asset performance using robust data. Consolidate property performance intelligence across directorates to support asset grading. Evaluate necessary works and associated costs to maintain stock to statutory and regulatory standards (e.g., Decent Homes). Validate internal and external stock databases. Conduct asset inspections and develop project proposals. Collaborate with the Development team on potential redevelopment opportunities. Liaise with internal and external stakeholders. Complete property options appraisals and feasibility studies. Review leases, legal titles, and S106 agreements to identify constraints. Present findings and recommendations to internal assurance groups. Support the disposals programme by identifying low-value assets and preparing handover packs. Monitor voids and work with the Neighbourhoods Team on strategic decants. Criteria: Strong knowledge of social housing, the wider housing sector, and the construction industry. Proven experience in interpreting, analysing, and presenting complex data. Proficient in Microsoft Office Suite, especially Excel, databases, reporting tools, and PowerBI. Understanding of financial/business planning in social housing, including viability and options appraisals. Experience reviewing legal and planning documents (Desirable). Familiarity with planning and building control processes. Ability to work under pressure with a flexible and adaptable approach. Confident communicator with internal and external stakeholders. Track record of delivering team performance and business objectives. Qualifications A-levels or equivalent/above in a relevant construction field. Membership of a relevant professional body such as RICS, CIOB, or RIBA (Desirable) Salary Details: 24.32 per hour paye or circa 32 per hour via umbrella Please apply now for immediate consideration or call Charlotte Cooper
Sep 04, 2025
Full time
BDS are seeking a highly analytical Strategic Asset Appraisals Manager to join our clients Asset Management team on a 12 month contract in the first instance. This role sits within the Strategic Asset Data team, focusing on evaluating the financial and strategic value of the housing stock portfolio. This is a fantastic opportunity for someone with a strong background in housing, asset management, and data analysis to make a meaningful impact on the long-term investment strategy. This role can be based in Exeter, Weston-super- Mare or Cambourne and offers a hybrid working week. Key Responsibilities Analyse financial and strategic property data to assess portfolio performance and recommend actions. Identify reasons for poor asset performance using robust data. Consolidate property performance intelligence across directorates to support asset grading. Evaluate necessary works and associated costs to maintain stock to statutory and regulatory standards (e.g., Decent Homes). Validate internal and external stock databases. Conduct asset inspections and develop project proposals. Collaborate with the Development team on potential redevelopment opportunities. Liaise with internal and external stakeholders. Complete property options appraisals and feasibility studies. Review leases, legal titles, and S106 agreements to identify constraints. Present findings and recommendations to internal assurance groups. Support the disposals programme by identifying low-value assets and preparing handover packs. Monitor voids and work with the Neighbourhoods Team on strategic decants. Criteria: Strong knowledge of social housing, the wider housing sector, and the construction industry. Proven experience in interpreting, analysing, and presenting complex data. Proficient in Microsoft Office Suite, especially Excel, databases, reporting tools, and PowerBI. Understanding of financial/business planning in social housing, including viability and options appraisals. Experience reviewing legal and planning documents (Desirable). Familiarity with planning and building control processes. Ability to work under pressure with a flexible and adaptable approach. Confident communicator with internal and external stakeholders. Track record of delivering team performance and business objectives. Qualifications A-levels or equivalent/above in a relevant construction field. Membership of a relevant professional body such as RICS, CIOB, or RIBA (Desirable) Salary Details: 24.32 per hour paye or circa 32 per hour via umbrella Please apply now for immediate consideration or call Charlotte Cooper
Business Development Manager We are currently looking to recruit a well-rounded and established Business Development Manager to join our high performing Construction Wales & West Business - based at the Exeter office and covering the Southwest region. This is an exciting time as we look to grow the front end of our business, and we are ideally looking for a candidate who has strong contacts across the construction sector throughout Cornwall, Devon, Wiltshire and Somerset. As the successful candidate, you will be passionate about driving business growth and have the expertise and network to make a significant impact. Identifying project opportunities across the Southwest region and will have a proven track record in business relationship management and development within the construction sector. This will involve taking our offering to the market with credibility and energy, whilst offering advice and direction to prospective clients. Being able to demonstrate that you can organise and plan sales activity to align with our strategic growth plans and be able to produce accurate reports and forecasts on progress. Key Responsibilities It is essential that you are a highly motivated team player and proactive individual, able to develop an in-depth understanding of the Willmott Dixon service offering and generate your own sales leads across our private and public sector portfolios. Specific responsibilities include: Understanding the Willmott Dixon service offering and generate own sales leads to maintain a 3-5 year pipeline of opportunities. Customer First Lead Generation - effectively align Willmott Dixon's products and services to both new and existing customers to unlock projects and drive growth. Team Collaboration - engage all staff including the local Board in developing customer relationships and driving lead progression. Identify and manage key customer accounts. Maintain and update the CRM to inform our marketing activities. Represent the business in the geographical area/sector focus to develop networks and Willmott Dixon profile. Manage and attend all Willmott Dixon and industry events. Promote Direct Award via our frameworks alongside the Willmott Dixon offering. Essential and Desirable Criteria Solid and proven experience working as a Business Development Manager within the construction sector in a main contractor setting. Proven technical construction knowledge and experience. Must be based within Somerset, Devon, Wiltshire or Cornwall with a Full UK Driving Licence as regular travel is required. High level of verbal communication skills and networking. Ability to develop long term customer relationships to create growth opportunities Ability to identify and qualify new business opportunities in line with the businesses strategic plan. Presentation skills to all levels of seniority from individuals to groups. Ability to create, manage and analyse Sales & Marketing data and reporting. Strong influencing skills. Proven relationship management and networking abilities. High levels of personal energy with the ability to work both independently and as part of a dynamic team. Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Sep 04, 2025
Full time
Business Development Manager We are currently looking to recruit a well-rounded and established Business Development Manager to join our high performing Construction Wales & West Business - based at the Exeter office and covering the Southwest region. This is an exciting time as we look to grow the front end of our business, and we are ideally looking for a candidate who has strong contacts across the construction sector throughout Cornwall, Devon, Wiltshire and Somerset. As the successful candidate, you will be passionate about driving business growth and have the expertise and network to make a significant impact. Identifying project opportunities across the Southwest region and will have a proven track record in business relationship management and development within the construction sector. This will involve taking our offering to the market with credibility and energy, whilst offering advice and direction to prospective clients. Being able to demonstrate that you can organise and plan sales activity to align with our strategic growth plans and be able to produce accurate reports and forecasts on progress. Key Responsibilities It is essential that you are a highly motivated team player and proactive individual, able to develop an in-depth understanding of the Willmott Dixon service offering and generate your own sales leads across our private and public sector portfolios. Specific responsibilities include: Understanding the Willmott Dixon service offering and generate own sales leads to maintain a 3-5 year pipeline of opportunities. Customer First Lead Generation - effectively align Willmott Dixon's products and services to both new and existing customers to unlock projects and drive growth. Team Collaboration - engage all staff including the local Board in developing customer relationships and driving lead progression. Identify and manage key customer accounts. Maintain and update the CRM to inform our marketing activities. Represent the business in the geographical area/sector focus to develop networks and Willmott Dixon profile. Manage and attend all Willmott Dixon and industry events. Promote Direct Award via our frameworks alongside the Willmott Dixon offering. Essential and Desirable Criteria Solid and proven experience working as a Business Development Manager within the construction sector in a main contractor setting. Proven technical construction knowledge and experience. Must be based within Somerset, Devon, Wiltshire or Cornwall with a Full UK Driving Licence as regular travel is required. High level of verbal communication skills and networking. Ability to develop long term customer relationships to create growth opportunities Ability to identify and qualify new business opportunities in line with the businesses strategic plan. Presentation skills to all levels of seniority from individuals to groups. Ability to create, manage and analyse Sales & Marketing data and reporting. Strong influencing skills. Proven relationship management and networking abilities. High levels of personal energy with the ability to work both independently and as part of a dynamic team. Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Housing Manager - Localities Kidderminster, Worcestershire (Hybrid Working) £52,505 plus 5% Car Allowance Community Housing is looking for an experienced Housing Manager - Localities to lead our Localities Team in delivering excellent tenancy and neighbourhood management services that make a real difference to our customers. About the role As Housing Manager - Localities, you will: Lead, motivate and develop Localities Team Managers, driving high performance and customer satisfaction. Deliver high-quality neighbourhood and tenancy management services across our communities. Take a proactive role in tenancy enforcement and work closely with external partners such as local authorities, social services, and health organisations. Shape and deliver service improvements, ensuring customer voices and lived experiences influence how we work. Be a key member of the Housing Management Team, supporting strategic development, service planning and policy improvement. Ensure compliance with housing law, consumer regulation, safeguarding, and regulatory standards. About you We're looking for a strong and visible leader with: CIH Level 4 (or equivalent) qualification. Significant experience in housing services, housing law, and tenancy management. A proven track record of leading high-performing teams and driving culture change. Excellent communication and stakeholder engagement skills. A customer-first approach, with the ability to develop innovative solutions that improve services. Strong problem-solving skills, resilience under pressure, and the ability to work flexibly. Closing Date: 5pm Monday 15th September 2025 Interviews will be held 18th - 19th September We reserve the right to close the vacancy before the closing date, therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered.
Sep 04, 2025
Full time
Housing Manager - Localities Kidderminster, Worcestershire (Hybrid Working) £52,505 plus 5% Car Allowance Community Housing is looking for an experienced Housing Manager - Localities to lead our Localities Team in delivering excellent tenancy and neighbourhood management services that make a real difference to our customers. About the role As Housing Manager - Localities, you will: Lead, motivate and develop Localities Team Managers, driving high performance and customer satisfaction. Deliver high-quality neighbourhood and tenancy management services across our communities. Take a proactive role in tenancy enforcement and work closely with external partners such as local authorities, social services, and health organisations. Shape and deliver service improvements, ensuring customer voices and lived experiences influence how we work. Be a key member of the Housing Management Team, supporting strategic development, service planning and policy improvement. Ensure compliance with housing law, consumer regulation, safeguarding, and regulatory standards. About you We're looking for a strong and visible leader with: CIH Level 4 (or equivalent) qualification. Significant experience in housing services, housing law, and tenancy management. A proven track record of leading high-performing teams and driving culture change. Excellent communication and stakeholder engagement skills. A customer-first approach, with the ability to develop innovative solutions that improve services. Strong problem-solving skills, resilience under pressure, and the ability to work flexibly. Closing Date: 5pm Monday 15th September 2025 Interviews will be held 18th - 19th September We reserve the right to close the vacancy before the closing date, therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered.
Qualified Social Worker, Neighbourhood Team Pay rate to £30 per hour Contract role Vitalis are recruiting for an experienced Social Worker to work in a Neighbourhood Team in Manchester City Council.Integrated neighbourhood Teams. Working in an integrated team completing Care Act assessments and reviews, MCA's and SFG.Must have experience in Safeguarding, assessment, CHC.Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Sep 03, 2025
Full time
Qualified Social Worker, Neighbourhood Team Pay rate to £30 per hour Contract role Vitalis are recruiting for an experienced Social Worker to work in a Neighbourhood Team in Manchester City Council.Integrated neighbourhood Teams. Working in an integrated team completing Care Act assessments and reviews, MCA's and SFG.Must have experience in Safeguarding, assessment, CHC.Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Voids Repairs Manager Contract Type: Temporary (6 months) Pay Rate: PAYE: £35.00 per hour OR Umbrella: £45.87 per hour Location: Swindon Start Date: 8th of September We are seeking a Voids Repairs Manager to oversee the management of vacant property repairs and minor aids and adaptations, ensuring a customer-focused and forward-thinking approach. This role requires a professional who can support local tenant groups, involve residents, and work collaboratively with partners to enhance services. Day-to-Day Responsibilities: Manage and ensure quick repairs and relet of empty homes in accordance with the Vacant Property Relet Standard. Deliver minor adaptations in line with service standards to aid tenants. Control expenditure within the allocated budget. Ensure all building work complies with Health and Safety and Construction Design and Management Regulations. Maintain high tenant satisfaction and minimise the impact of empty homes on neighbourhoods. Conduct stock surveys and update computer records to support business planning. Improve services in response to tenants and residents' changing needs. Key Accountabilities: Coordinate with Lettings and Tenancy Services to ensure homes are relet swiftly and meet agreed targets. Update and comply with Void Policy and Procedures. Track and monitor vacant properties, managing the relet process effectively. Conduct pre-void surveys, schedule repairs, and manage post-inspections. Handle Stock Condition Surveys and risk assessments. Manage tenant satisfaction surveys and benchmark relet process results. Maintain and update Welcome Packs for new tenants and manage information for new tenants. Oversee the budget for vacant properties and ensure compliance with the Council's Financial Regulations. Manage health & safety in line with The Construction (Design and Management) Regulations 2007 (CDM). Required Skills & Qualifications: Minimum of 2 years' experience in staff management within a local authority or social housing-based environment. Experience working within voids repairs management roles. Experience in managing budgets and expenditures. In-depth knowledge of construction health and safety, and CDM coordinator duties. Familiarity with planning and building regulation legislation. Commitment to partnership working and engaging service users in service development. HNC or equivalent in Construction, or equivalent time-served experience. Current Full Driving Licence. To apply for the Voids Repairs Manager position, please submit your CV detailing your relevant experience.
Sep 02, 2025
Full time
Voids Repairs Manager Contract Type: Temporary (6 months) Pay Rate: PAYE: £35.00 per hour OR Umbrella: £45.87 per hour Location: Swindon Start Date: 8th of September We are seeking a Voids Repairs Manager to oversee the management of vacant property repairs and minor aids and adaptations, ensuring a customer-focused and forward-thinking approach. This role requires a professional who can support local tenant groups, involve residents, and work collaboratively with partners to enhance services. Day-to-Day Responsibilities: Manage and ensure quick repairs and relet of empty homes in accordance with the Vacant Property Relet Standard. Deliver minor adaptations in line with service standards to aid tenants. Control expenditure within the allocated budget. Ensure all building work complies with Health and Safety and Construction Design and Management Regulations. Maintain high tenant satisfaction and minimise the impact of empty homes on neighbourhoods. Conduct stock surveys and update computer records to support business planning. Improve services in response to tenants and residents' changing needs. Key Accountabilities: Coordinate with Lettings and Tenancy Services to ensure homes are relet swiftly and meet agreed targets. Update and comply with Void Policy and Procedures. Track and monitor vacant properties, managing the relet process effectively. Conduct pre-void surveys, schedule repairs, and manage post-inspections. Handle Stock Condition Surveys and risk assessments. Manage tenant satisfaction surveys and benchmark relet process results. Maintain and update Welcome Packs for new tenants and manage information for new tenants. Oversee the budget for vacant properties and ensure compliance with the Council's Financial Regulations. Manage health & safety in line with The Construction (Design and Management) Regulations 2007 (CDM). Required Skills & Qualifications: Minimum of 2 years' experience in staff management within a local authority or social housing-based environment. Experience working within voids repairs management roles. Experience in managing budgets and expenditures. In-depth knowledge of construction health and safety, and CDM coordinator duties. Familiarity with planning and building regulation legislation. Commitment to partnership working and engaging service users in service development. HNC or equivalent in Construction, or equivalent time-served experience. Current Full Driving Licence. To apply for the Voids Repairs Manager position, please submit your CV detailing your relevant experience.
As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our client's Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and our clients policies and the Service Delivery Framework. Providing direct tenancy support in their capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with our clients policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with our client's policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of our client's customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in their neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all their colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of our client. A commitment to continuous learning and improvement. Ability to work flexibly and when needed outside normal working hours to ensure service continuity. An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity. What they give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Our client believes the wellbeing of their colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Sep 02, 2025
Full time
As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our client's Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and our clients policies and the Service Delivery Framework. Providing direct tenancy support in their capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with our clients policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with our client's policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of our client's customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in their neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all their colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of our client. A commitment to continuous learning and improvement. Ability to work flexibly and when needed outside normal working hours to ensure service continuity. An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity. What they give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Our client believes the wellbeing of their colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we're passionate about creating safe, high-quality homes and thriving communities - and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We're looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture - People, Property, and Place - and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager , you'll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV's policies and values. You'll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We're especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here's how: Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV's Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV's financial sustainability and exceed income targets. Ensure Regulatory Compliance Operate within the Regulator of Social Housing's Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we're looking for: We're seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided - at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on . Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Sep 02, 2025
Full time
Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we're passionate about creating safe, high-quality homes and thriving communities - and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We're looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture - People, Property, and Place - and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager , you'll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV's policies and values. You'll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We're especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here's how: Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV's Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV's financial sustainability and exceed income targets. Ensure Regulatory Compliance Operate within the Regulator of Social Housing's Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we're looking for: We're seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided - at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on . Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Head Of Neighbourhoods Salary: £74,500 Location Manchester Full Time, Permanent Closing Date: 26th August 2025 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We own and manage over 12,000 homes in central, south and east Manchester. We have one vision To create inclusive, connected and sustainable places where people can thrive and live well. We have one purpose To provide good quality homes, great services and real opportunities for our customers and communities. We are more than just a landlord We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Are you experienced within Neighbourhood Management / Community Safety /Environmental Services. Do you have substantial knowledge of successfully managing neighbourhoods and tenancy management, with a strong track record in customer satisfaction. If you are a current senior manager in these areas or are an experienced manager ready to take the next step to accelerate your career we want to hear from you. As the Head of Neighbourhoods, you will lead and inspire your team to deliver an excellent service for our customers, driving and embedding a high performance culture across our neighbourhood services, Community Safety and environmental services. You will focus the team to improve customer experience, with an emphasis on understanding our customers and their needs and delivering services right first time. What we re looking for: Experienced in the delivery of excellent customer focused housing management and related services and compliance with relevant financial, legal and statutory requirements. Educated to Degree level or relevant equivalent experience and evidence of and commitment to continual professional and management development, including a relevant professional housing qualification e.g. CIH or willingness to work towards. Experience of leading, managing, developing and empowering colleagues at all levels in a changing environment. Strategic thinker who delivers on plans with experience of formulating, implementing and reviewing strategies, policy and processes. Professional, driven, with excellent communication skills and ability to influence stakeholders and key partners. Solid track record of driving improvements in and across teams to achieve targets and outcomes, fostering a performance culture Strong financial and budget management and forecasting skills to deliver quality services that demonstrate Value for Money. Experience of delivering quality work to fixed timescales and ability to prioritise competing tasks. Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
Sep 02, 2025
Full time
Head Of Neighbourhoods Salary: £74,500 Location Manchester Full Time, Permanent Closing Date: 26th August 2025 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We own and manage over 12,000 homes in central, south and east Manchester. We have one vision To create inclusive, connected and sustainable places where people can thrive and live well. We have one purpose To provide good quality homes, great services and real opportunities for our customers and communities. We are more than just a landlord We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Are you experienced within Neighbourhood Management / Community Safety /Environmental Services. Do you have substantial knowledge of successfully managing neighbourhoods and tenancy management, with a strong track record in customer satisfaction. If you are a current senior manager in these areas or are an experienced manager ready to take the next step to accelerate your career we want to hear from you. As the Head of Neighbourhoods, you will lead and inspire your team to deliver an excellent service for our customers, driving and embedding a high performance culture across our neighbourhood services, Community Safety and environmental services. You will focus the team to improve customer experience, with an emphasis on understanding our customers and their needs and delivering services right first time. What we re looking for: Experienced in the delivery of excellent customer focused housing management and related services and compliance with relevant financial, legal and statutory requirements. Educated to Degree level or relevant equivalent experience and evidence of and commitment to continual professional and management development, including a relevant professional housing qualification e.g. CIH or willingness to work towards. Experience of leading, managing, developing and empowering colleagues at all levels in a changing environment. Strategic thinker who delivers on plans with experience of formulating, implementing and reviewing strategies, policy and processes. Professional, driven, with excellent communication skills and ability to influence stakeholders and key partners. Solid track record of driving improvements in and across teams to achieve targets and outcomes, fostering a performance culture Strong financial and budget management and forecasting skills to deliver quality services that demonstrate Value for Money. Experience of delivering quality work to fixed timescales and ability to prioritise competing tasks. Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
Building Safety Manager Location: Hybrid and Didsbury, Manchester Salary: up to 55,482 Full time / 35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a dedicated and knowledgeable Building Safety Manager to lead the safety and compliance of our high-risk and high-rise buildings. This is a pivotal role within our Asset Management Team, ensuring that our homes meet the highest standards of fire safety, structural integrity, and regulatory compliance under the Building Safety Act. You'll be responsible for developing and maintaining Building Safety Cases, coordinating fire and structural safety programmes, and ensuring that all safety systems are robust, up-to-date, and effectively managed. You'll work closely with the Building Safety Regulator, Fire Authority, and internal teams to deliver assurance and transparency across our housing stock. A key part of the role is engaging with residents -providing clear communication, listening to concerns, and ensuring they feel safe and supported in their homes. You'll also contribute to internal policy development, oversee contractor safety, and support colleagues across Southway in embedding best practice in building safety. Candidates We're seeking a strategic thinker with a strong safety-first mindset and a passion for delivering safe, high-quality homes. You'll bring technical expertise in fire safety and compliance, ideally with qualifications such as NEBOSH Fire Safety, IFE/IFSM accreditation, or a Level 4 Fire Safety Diploma. Experience in residential housing, risk management, and working with regulatory bodies is essential, along with a deep understanding of the Building Safety Act and related legislation. You'll be a confident communicator, able to explain complex safety issues to a range of audiences - from residents to contractors - and inspire trust and collaboration. Strong leadership, attention to detail, and a commitment to continuous improvement are key. If you're customer-focused, resilient, and ready to make a real impact in a forward-thinking organisation, we'd love to hear from you. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 26 September 2025 For an informal discussion please contact Paul Muldowney, Building Safety and Compliance Manager on (phone number removed) or email Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sep 02, 2025
Full time
Building Safety Manager Location: Hybrid and Didsbury, Manchester Salary: up to 55,482 Full time / 35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a dedicated and knowledgeable Building Safety Manager to lead the safety and compliance of our high-risk and high-rise buildings. This is a pivotal role within our Asset Management Team, ensuring that our homes meet the highest standards of fire safety, structural integrity, and regulatory compliance under the Building Safety Act. You'll be responsible for developing and maintaining Building Safety Cases, coordinating fire and structural safety programmes, and ensuring that all safety systems are robust, up-to-date, and effectively managed. You'll work closely with the Building Safety Regulator, Fire Authority, and internal teams to deliver assurance and transparency across our housing stock. A key part of the role is engaging with residents -providing clear communication, listening to concerns, and ensuring they feel safe and supported in their homes. You'll also contribute to internal policy development, oversee contractor safety, and support colleagues across Southway in embedding best practice in building safety. Candidates We're seeking a strategic thinker with a strong safety-first mindset and a passion for delivering safe, high-quality homes. You'll bring technical expertise in fire safety and compliance, ideally with qualifications such as NEBOSH Fire Safety, IFE/IFSM accreditation, or a Level 4 Fire Safety Diploma. Experience in residential housing, risk management, and working with regulatory bodies is essential, along with a deep understanding of the Building Safety Act and related legislation. You'll be a confident communicator, able to explain complex safety issues to a range of audiences - from residents to contractors - and inspire trust and collaboration. Strong leadership, attention to detail, and a commitment to continuous improvement are key. If you're customer-focused, resilient, and ready to make a real impact in a forward-thinking organisation, we'd love to hear from you. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 26 September 2025 For an informal discussion please contact Paul Muldowney, Building Safety and Compliance Manager on (phone number removed) or email Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
B uilding Surveyor Location: Hybrid and Didsbury, Manchester Salary: 38,758 up to 42,677 Full time / 35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a skilled and motivated Building Surveyor to join our dynamic Asset Management Team. This role is central to maintaining and improving the quality, safety, and sustainability of our housing stock. You will carry out property inspections, identify and specify remedial works, and support compliance with housing standards and legislation - including the requirements of Awaab's Law. You will work closely with colleagues across the organisation to deliver planned and responsive maintenance programmes, support retrofit and decarbonisation initiatives, and ensure our homes stay safe, well-maintained, and fit for the future. The role also involves liaising with residents, contractors, and consultants to ensure works are delivered efficiently and to a high standard. Candidates We are looking for a proactive and detail-oriented professional with a strong background in building surveying, property maintenance, or asset management. You will have experience in inspecting residential properties, diagnosing building defects, and specifying works - ideally within a social housing context. A good understanding of housing compliance, health and safety, and building regulations is essential. You will be a confident communicator, able to work collaboratively with internal teams and external partners and build trust with residents. Strong organisational skills, a customer-focused approach, and a commitment to continuous improvement are key. If you are passionate about making a difference in communities and want to be part of a forward-thinking organisation, Southway is the place for you. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 25 September 2025 For an informal discussion please contact Andy Stafford, Contracts Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sep 02, 2025
Full time
B uilding Surveyor Location: Hybrid and Didsbury, Manchester Salary: 38,758 up to 42,677 Full time / 35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a skilled and motivated Building Surveyor to join our dynamic Asset Management Team. This role is central to maintaining and improving the quality, safety, and sustainability of our housing stock. You will carry out property inspections, identify and specify remedial works, and support compliance with housing standards and legislation - including the requirements of Awaab's Law. You will work closely with colleagues across the organisation to deliver planned and responsive maintenance programmes, support retrofit and decarbonisation initiatives, and ensure our homes stay safe, well-maintained, and fit for the future. The role also involves liaising with residents, contractors, and consultants to ensure works are delivered efficiently and to a high standard. Candidates We are looking for a proactive and detail-oriented professional with a strong background in building surveying, property maintenance, or asset management. You will have experience in inspecting residential properties, diagnosing building defects, and specifying works - ideally within a social housing context. A good understanding of housing compliance, health and safety, and building regulations is essential. You will be a confident communicator, able to work collaboratively with internal teams and external partners and build trust with residents. Strong organisational skills, a customer-focused approach, and a commitment to continuous improvement are key. If you are passionate about making a difference in communities and want to be part of a forward-thinking organisation, Southway is the place for you. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 25 September 2025 For an informal discussion please contact Andy Stafford, Contracts Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Customer Engagement Officer Location: Hybrid and Didsbury, Manchester Salary: 30,036 up to 32,966 Full time /35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a passionate and proactive Customer Engagement Officer to support our Asset Management Team in delivering high-quality housing services. This role is key to ensuring that residents are informed, involved, and supported throughout the delivery of planned works, compliance programmes, and improvement projects. You'll act as the bridge between technical teams and our customers - making sure they understand what's happening in their homes and feel confident in the services we provide. You'll coordinate communications, manage feedback, and help tailor services to meet the needs of our diverse customer base. Whether it's arranging access for surveys, explaining the scope of works, or responding to concerns, your role will be central to delivering a positive resident experience and ensuring our projects run smoothly and respectfully. Candidates We're seeking someone with excellent communication and interpersonal skills, who thrives on building trust and making a difference in people's lives. You'll have experience in customer service, resident engagement, or housing services - ideally within a social housing or customer-focused environment. A good understanding of housing operations planned works, and the importance of clear, empathetic communication is essential. You'll be organised, approachable, and confident working across teams and with a wide range of stakeholders. If you're enthusiastic about putting residents at the heart of service delivery, and want to be part of a supportive, values-driven organisation, Southway offers a fantastic opportunity to grow your career and make a real impact. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 30 September 2025 For an informal discussion please contact Andy Stafford, Contracts Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sep 02, 2025
Full time
Customer Engagement Officer Location: Hybrid and Didsbury, Manchester Salary: 30,036 up to 32,966 Full time /35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a passionate and proactive Customer Engagement Officer to support our Asset Management Team in delivering high-quality housing services. This role is key to ensuring that residents are informed, involved, and supported throughout the delivery of planned works, compliance programmes, and improvement projects. You'll act as the bridge between technical teams and our customers - making sure they understand what's happening in their homes and feel confident in the services we provide. You'll coordinate communications, manage feedback, and help tailor services to meet the needs of our diverse customer base. Whether it's arranging access for surveys, explaining the scope of works, or responding to concerns, your role will be central to delivering a positive resident experience and ensuring our projects run smoothly and respectfully. Candidates We're seeking someone with excellent communication and interpersonal skills, who thrives on building trust and making a difference in people's lives. You'll have experience in customer service, resident engagement, or housing services - ideally within a social housing or customer-focused environment. A good understanding of housing operations planned works, and the importance of clear, empathetic communication is essential. You'll be organised, approachable, and confident working across teams and with a wide range of stakeholders. If you're enthusiastic about putting residents at the heart of service delivery, and want to be part of a supportive, values-driven organisation, Southway offers a fantastic opportunity to grow your career and make a real impact. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 30 September 2025 For an informal discussion please contact Andy Stafford, Contracts Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Administrative Assistant Location: Hybrid and Didsbury, Manchester Salary: up to 29,569 Full time / 35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a reliable and organised Administrative Assistant to support the smooth running of our Facilities and Asset Management Teams. This is a key role that helps ensure our housing services are delivered efficiently and professionally. You'll be responsible for a wide range of administrative and clerical tasks - from arranging appointments and updating systems, to coordinating work orders and preparing reports. You'll work closely with Facilities Coordinators, Caretakers, contractors, and internal teams to keep accurate records, support service delivery, and keep communication flowing. Whether it's helping manage servicing programmes, taking minutes, or helping with Southway projects, your contribution will be vital to keeping our operations running smoothly and our customers well-informed. Candidates We need someone who's dependable, detail-oriented, and passionate about delivering excellent customer service. You'll have strong communication skills, good IT knowledge, and the ability to manage your workload effectively. Experience in administrative support, data entry, or coordination roles is ideal, and you'll need to be confident using systems and preparing reports. You'll be a team player who's keen to learn, solve problems, and contribute to continuous service improvement. If you're organised, committed, and looking for a role where you can make a real difference in a supportive and community-focused organisation, Southway is the place for you. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 29 September 202 5 For an informal discussion please contact Molly Duerden, Facilities Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sep 02, 2025
Full time
Administrative Assistant Location: Hybrid and Didsbury, Manchester Salary: up to 29,569 Full time / 35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a reliable and organised Administrative Assistant to support the smooth running of our Facilities and Asset Management Teams. This is a key role that helps ensure our housing services are delivered efficiently and professionally. You'll be responsible for a wide range of administrative and clerical tasks - from arranging appointments and updating systems, to coordinating work orders and preparing reports. You'll work closely with Facilities Coordinators, Caretakers, contractors, and internal teams to keep accurate records, support service delivery, and keep communication flowing. Whether it's helping manage servicing programmes, taking minutes, or helping with Southway projects, your contribution will be vital to keeping our operations running smoothly and our customers well-informed. Candidates We need someone who's dependable, detail-oriented, and passionate about delivering excellent customer service. You'll have strong communication skills, good IT knowledge, and the ability to manage your workload effectively. Experience in administrative support, data entry, or coordination roles is ideal, and you'll need to be confident using systems and preparing reports. You'll be a team player who's keen to learn, solve problems, and contribute to continuous service improvement. If you're organised, committed, and looking for a role where you can make a real difference in a supportive and community-focused organisation, Southway is the place for you. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 29 September 202 5 For an informal discussion please contact Molly Duerden, Facilities Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Facilities Manager Location: Hybrid and Didsbury, Manchester Salary: up to 55,482 Full time 35 hours per week Fixed Term 12 months (maternity cover) Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are offering an exciting opportunity for a skilled Facilities Manager to join our team on a 12-month fixed-term basis. This senior role is responsible for overseeing the delivery of facilities management services across our housing stock, offices, and community buildings. You'll ensure our buildings are safe, well-maintained, and compliant with health and safety standards, while supporting our wider goals around sustainability and customer satisfaction. You'll lead a team and manage a mix of in-house and external contractors, ensuring planned and reactive maintenance is delivered efficiently and to a high standard. The role also involves budget planning, supplier performance management, and regular engagement with tenants and stakeholders to ensure services are responsive and transparent. Candidates We're looking for a confident and experienced facilities professional with a strong track record in managing property services across diverse portfolios. You'll be a strategic thinker with excellent organisational and leadership skills, capable of driving service improvements and ensuring compliance with safety and environmental standards. You'll bring strong communication and stakeholder engagement skills and be comfortable working across teams and with external partners. Ideally, you'll have professional qualifications in facilities management and experience in delivering high-quality services in a housing or public sector setting. If you're passionate about creating safe, sustainable spaces and want to make a meaningful impact in a values-led organisation, we'd love to hear from you. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, flexible working and 25 days holiday. Closing Date: 15 September 2025 Interview Date: 24 September 2025 For an informal discussion please contact Carl Talbot-Davies, Assistant Director Asset Management on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sep 02, 2025
Seasonal
Facilities Manager Location: Hybrid and Didsbury, Manchester Salary: up to 55,482 Full time 35 hours per week Fixed Term 12 months (maternity cover) Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are offering an exciting opportunity for a skilled Facilities Manager to join our team on a 12-month fixed-term basis. This senior role is responsible for overseeing the delivery of facilities management services across our housing stock, offices, and community buildings. You'll ensure our buildings are safe, well-maintained, and compliant with health and safety standards, while supporting our wider goals around sustainability and customer satisfaction. You'll lead a team and manage a mix of in-house and external contractors, ensuring planned and reactive maintenance is delivered efficiently and to a high standard. The role also involves budget planning, supplier performance management, and regular engagement with tenants and stakeholders to ensure services are responsive and transparent. Candidates We're looking for a confident and experienced facilities professional with a strong track record in managing property services across diverse portfolios. You'll be a strategic thinker with excellent organisational and leadership skills, capable of driving service improvements and ensuring compliance with safety and environmental standards. You'll bring strong communication and stakeholder engagement skills and be comfortable working across teams and with external partners. Ideally, you'll have professional qualifications in facilities management and experience in delivering high-quality services in a housing or public sector setting. If you're passionate about creating safe, sustainable spaces and want to make a meaningful impact in a values-led organisation, we'd love to hear from you. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, flexible working and 25 days holiday. Closing Date: 15 September 2025 Interview Date: 24 September 2025 For an informal discussion please contact Carl Talbot-Davies, Assistant Director Asset Management on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Are you an affordable housing Maintenance Manager, seeking your next contract? My client has an immediate opportunity for a Void Property Manager, to join their Property Services team on an initial temporary basis. The successful applicant will be responsible for managing vacant property repairs and minor aids and adaptations. Responsibilities: Ensure empty homes are repaired and relet quickly in accordance with the Vacant Property Relet Standard Ensure minor adaptations are delivered in accordance with service standards to make everyday living easier for tenants Ensure expenditure is managed within the available budget Responsible for ensuring all building work is carried out in accordance with the latest Health and safety, and Construction Design and Management Regulations A high level of tenant satisfaction and minimising the impact of empty homes on neighbourhoods Managing Stock Condition Surveys and risk assessments to assess homes in accordance with the Housing Health & Safety Rating System (HHSRS) Services are efficient, continually improving and responsive to tenants and residents changing needs Managing specialists surveys such as Energy Performance Certificates, Structural Survey Condition Reports and Asbestos Surveys Participate in identifying strategies, new initiatives and concepts to produce detailed solutions for void repairs. Requirements: HNC or equivalent in Construction or equivalent evidenced, time served experience Current Full Driving Licence To apply, please attach a copy of your CV
Sep 01, 2025
Seasonal
Are you an affordable housing Maintenance Manager, seeking your next contract? My client has an immediate opportunity for a Void Property Manager, to join their Property Services team on an initial temporary basis. The successful applicant will be responsible for managing vacant property repairs and minor aids and adaptations. Responsibilities: Ensure empty homes are repaired and relet quickly in accordance with the Vacant Property Relet Standard Ensure minor adaptations are delivered in accordance with service standards to make everyday living easier for tenants Ensure expenditure is managed within the available budget Responsible for ensuring all building work is carried out in accordance with the latest Health and safety, and Construction Design and Management Regulations A high level of tenant satisfaction and minimising the impact of empty homes on neighbourhoods Managing Stock Condition Surveys and risk assessments to assess homes in accordance with the Housing Health & Safety Rating System (HHSRS) Services are efficient, continually improving and responsive to tenants and residents changing needs Managing specialists surveys such as Energy Performance Certificates, Structural Survey Condition Reports and Asbestos Surveys Participate in identifying strategies, new initiatives and concepts to produce detailed solutions for void repairs. Requirements: HNC or equivalent in Construction or equivalent evidenced, time served experience Current Full Driving Licence To apply, please attach a copy of your CV
Picture this: delicious, Eastern Mediterranean-inspired dishes crafted from scratch in our kitchens, stunning Insta-worthy interiors and a career path that actually delivers on its promises. Sounds pretty amazing, right? But here's the real magic - ask anyone at Megan's what they love most about their job, and they'll all say the same thing: the people. We're a fun-loving, supportive bunch who know how to make work feel less like work and more like something you genuinely enjoy. Come join us at Megan's - it's as great as it sounds! As we continue to open new restaurants in fantastic neighbourhoods across the South, we need more amazing people to join us so we're looking for a Sous Chef at our beautiful site Megan's on West Street in the marlket town of Farnham. What's in it for you? Pay On target earnings (OTE) salary package of up to £46,000 per year (combined fixed annual salary plus tronc) Uncapped earning potential based on site performance Benefits 50% off when visiting with your friends & family Amazing team socials Long service awards Access to our comprehensive Employee Assistance Programme including a free, confidential helpline/webchat available all day, every day of the year Early access to your pay if required through WageStream All the good stuff you'd expect like auto-enrolment in our pension scheme and free meals & drinks on shifts Career progression Ongoing professional training & development, with real career progression Freedom to get involved with new openings Opportunity to move between sites and grow with the group We're looking for an ambitious Sous Chef with a passion for fresh ingredients and a knack for inspiring a happy, motivated team. You'll need to lead by example, train your team with enthusiasm and maintain the highest standards of food hygiene - even when the heat is on in the kitchen. If you've thrived in a premium branded fresh food kitchen, whether as a Kitchen Manager or Sous Chef in a restaurant or gastro pub, we'd love to hear from you. But don't worry if your background is a little different - if you've got the skills & drive, we want you to hit that apply button and tell us your story! About us An independently-owned, dog-friendly collection of over 20 neighbourhood restaurants open for brunch, lunch, dinner & cocktails Passionate about serving delicious fresh food inspired by the Mediterranean and made with the highest quality ingredients Exciting growth plans, meaning amazing opportunities for your career development Regular team parties - work hard, play harder! A diverse and inclusive company that makes sure everyone is genuinely welcome Focused on supporting local charities and really being a force for good in our communities If you're ready to be part of our amazing team then take the next step in your career and apply to be our next Sous Chef today! Megan's Restaurants is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees . Package includes membership of an independently managed tronc arrangement through which service charge is allocated outside of and in addition to your basic pay from your employment.
Sep 01, 2025
Full time
Picture this: delicious, Eastern Mediterranean-inspired dishes crafted from scratch in our kitchens, stunning Insta-worthy interiors and a career path that actually delivers on its promises. Sounds pretty amazing, right? But here's the real magic - ask anyone at Megan's what they love most about their job, and they'll all say the same thing: the people. We're a fun-loving, supportive bunch who know how to make work feel less like work and more like something you genuinely enjoy. Come join us at Megan's - it's as great as it sounds! As we continue to open new restaurants in fantastic neighbourhoods across the South, we need more amazing people to join us so we're looking for a Sous Chef at our beautiful site Megan's on West Street in the marlket town of Farnham. What's in it for you? Pay On target earnings (OTE) salary package of up to £46,000 per year (combined fixed annual salary plus tronc) Uncapped earning potential based on site performance Benefits 50% off when visiting with your friends & family Amazing team socials Long service awards Access to our comprehensive Employee Assistance Programme including a free, confidential helpline/webchat available all day, every day of the year Early access to your pay if required through WageStream All the good stuff you'd expect like auto-enrolment in our pension scheme and free meals & drinks on shifts Career progression Ongoing professional training & development, with real career progression Freedom to get involved with new openings Opportunity to move between sites and grow with the group We're looking for an ambitious Sous Chef with a passion for fresh ingredients and a knack for inspiring a happy, motivated team. You'll need to lead by example, train your team with enthusiasm and maintain the highest standards of food hygiene - even when the heat is on in the kitchen. If you've thrived in a premium branded fresh food kitchen, whether as a Kitchen Manager or Sous Chef in a restaurant or gastro pub, we'd love to hear from you. But don't worry if your background is a little different - if you've got the skills & drive, we want you to hit that apply button and tell us your story! About us An independently-owned, dog-friendly collection of over 20 neighbourhood restaurants open for brunch, lunch, dinner & cocktails Passionate about serving delicious fresh food inspired by the Mediterranean and made with the highest quality ingredients Exciting growth plans, meaning amazing opportunities for your career development Regular team parties - work hard, play harder! A diverse and inclusive company that makes sure everyone is genuinely welcome Focused on supporting local charities and really being a force for good in our communities If you're ready to be part of our amazing team then take the next step in your career and apply to be our next Sous Chef today! Megan's Restaurants is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees . Package includes membership of an independently managed tronc arrangement through which service charge is allocated outside of and in addition to your basic pay from your employment.
