Working closely with their clients to become their Trusted Advisor our client has a first-class reputation for what they deliver. "Professional, knowledgeable, proactive but above all approachable" is how their clients view them. Due to continued growth, they are now looking for an Accounts Manager to join a team that is dedicated to helping clients achieve their personal and business objectives. THE ROLE: This is a manager role in the accounts department based in Goole, managing a portfolio of clients and working closely with team members to manage the department generally. The work primarily involves the delivery of a wide range of timely, high-quality accounts and tax compliance assignments for clients (including a significant number within the farming industry). The role also requires supervision and mentoring of trainees. Whilst the focus is on compliance, there are also many opportunities to significantly expand the range and breadth of experience through direct engagement with clients, attending and leading meetings, ad-hoc projects and working as part of a team to deliver a proactive service. No two days are the same. THE CANDIDATE: ACA/ACCA qualification or qualified by experience with at least two years at manager level gained in an accounting practice Experience of preparation/review of sole trader, partnership and limited company accounts, tax computations and personal and partnership tax returns. A good working knowledge of preparing farming accounts is desirable Ability to manage portfolio work in progress levels and undertake client billing A good working knowledge of income, corporation and capital gains taxes plus an understanding of VAT and PAYE Ability to identify, discuss and implement tax saving opportunities for clients (support available from senior managers and partners) Ability to multitask, manage deadlines and prioritise work effectively Good attention to detail Experience of supervising and reviewing the work of trainees Excellent 'soft' skills including written, spoken communications, problem solving and people/client relationship management Excellent IT skills - Word, Excel, Sage, QuickBooks, Xero plus internal time recording and billing software Ability to work with people at all levels Ability and willingness to work flexibly at busy times and when required for workflow and trainee support Current driving licence THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Sep 05, 2025
Full time
Working closely with their clients to become their Trusted Advisor our client has a first-class reputation for what they deliver. "Professional, knowledgeable, proactive but above all approachable" is how their clients view them. Due to continued growth, they are now looking for an Accounts Manager to join a team that is dedicated to helping clients achieve their personal and business objectives. THE ROLE: This is a manager role in the accounts department based in Goole, managing a portfolio of clients and working closely with team members to manage the department generally. The work primarily involves the delivery of a wide range of timely, high-quality accounts and tax compliance assignments for clients (including a significant number within the farming industry). The role also requires supervision and mentoring of trainees. Whilst the focus is on compliance, there are also many opportunities to significantly expand the range and breadth of experience through direct engagement with clients, attending and leading meetings, ad-hoc projects and working as part of a team to deliver a proactive service. No two days are the same. THE CANDIDATE: ACA/ACCA qualification or qualified by experience with at least two years at manager level gained in an accounting practice Experience of preparation/review of sole trader, partnership and limited company accounts, tax computations and personal and partnership tax returns. A good working knowledge of preparing farming accounts is desirable Ability to manage portfolio work in progress levels and undertake client billing A good working knowledge of income, corporation and capital gains taxes plus an understanding of VAT and PAYE Ability to identify, discuss and implement tax saving opportunities for clients (support available from senior managers and partners) Ability to multitask, manage deadlines and prioritise work effectively Good attention to detail Experience of supervising and reviewing the work of trainees Excellent 'soft' skills including written, spoken communications, problem solving and people/client relationship management Excellent IT skills - Word, Excel, Sage, QuickBooks, Xero plus internal time recording and billing software Ability to work with people at all levels Ability and willingness to work flexibly at busy times and when required for workflow and trainee support Current driving licence THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
We are seeking a skilled Tax Manager to oversee tax compliance and advisory matters within the property industry. This role is based in Manchester and will require a proactive approach to managing tax responsibilities effectively. Client Details This opportunity is with a medium-sized organisation operating in the property industry. Known for its robust structure and professional environment, the company offers rewarding career opportunities for individuals with a strong focus on expertise and results. Description Tax Management Oversee all UK tax compliance obligations, including Corporation Tax, VAT, Stamp Duty, Employment Tax, CIS reporting, and tax payment forecasting. Handle UK tax matters through direct engagement, system improvements, process updates, and staff training. Prepare Corporation Tax calculations for reporting and submission, working with the finance team and external advisors. Act as the main contact with HMRC on compliance issues. Manage cash flow and coordinate with Treasury to ensure timely tax payments. Maintain accurate records and file required UK tax returns. Review and update CLV's tax risk management policy and plan. Development Advise on Corporation Tax, VAT, transfer tax, and property tax planning for acquisitions, financing, and disposals. Work with legal, development, and finance teams to review contracts and financial models for accurate tax treatment. Ensure tax-efficient outcomes for CLV's transactions, while managing relationships with external stakeholders and tax authorities. Oversee external tax opinions and financial models for new projects. Training Develop and deliver training materials on UK tax compliance and technical issues based on external advice. Take part in tax technical training to maintain professional development. Review and improve systems, policies, and procedures to ensure correct information is captured for tax reporting, working with finance teams preparing filings. Profile A successful Tax Manager should have: Relevant qualifications in accountancy or tax, such as ACA, ACCA, or CTA. Proven experience of partnership and corporate taxation including property, capital allowance and VAT. Strong technical knowledge of UK tax regulations and compliance. Excellent analytical and problem-solving skills. Attention to detail and the ability to manage deadlines effectively. Strong communication skills for liaising with internal and external stakeholders. Job Offer A competitive salary circa £60,000 Equivalent of 33 days paid holiday pro rata. Birthday off Workplace pension scheme and life assurance worth four times your salary. Healthcare benefits to support your well-being. This role in Manchester offers a fantastic opportunity to develop your career within the property industry.
Sep 05, 2025
Full time
We are seeking a skilled Tax Manager to oversee tax compliance and advisory matters within the property industry. This role is based in Manchester and will require a proactive approach to managing tax responsibilities effectively. Client Details This opportunity is with a medium-sized organisation operating in the property industry. Known for its robust structure and professional environment, the company offers rewarding career opportunities for individuals with a strong focus on expertise and results. Description Tax Management Oversee all UK tax compliance obligations, including Corporation Tax, VAT, Stamp Duty, Employment Tax, CIS reporting, and tax payment forecasting. Handle UK tax matters through direct engagement, system improvements, process updates, and staff training. Prepare Corporation Tax calculations for reporting and submission, working with the finance team and external advisors. Act as the main contact with HMRC on compliance issues. Manage cash flow and coordinate with Treasury to ensure timely tax payments. Maintain accurate records and file required UK tax returns. Review and update CLV's tax risk management policy and plan. Development Advise on Corporation Tax, VAT, transfer tax, and property tax planning for acquisitions, financing, and disposals. Work with legal, development, and finance teams to review contracts and financial models for accurate tax treatment. Ensure tax-efficient outcomes for CLV's transactions, while managing relationships with external stakeholders and tax authorities. Oversee external tax opinions and financial models for new projects. Training Develop and deliver training materials on UK tax compliance and technical issues based on external advice. Take part in tax technical training to maintain professional development. Review and improve systems, policies, and procedures to ensure correct information is captured for tax reporting, working with finance teams preparing filings. Profile A successful Tax Manager should have: Relevant qualifications in accountancy or tax, such as ACA, ACCA, or CTA. Proven experience of partnership and corporate taxation including property, capital allowance and VAT. Strong technical knowledge of UK tax regulations and compliance. Excellent analytical and problem-solving skills. Attention to detail and the ability to manage deadlines effectively. Strong communication skills for liaising with internal and external stakeholders. Job Offer A competitive salary circa £60,000 Equivalent of 33 days paid holiday pro rata. Birthday off Workplace pension scheme and life assurance worth four times your salary. Healthcare benefits to support your well-being. This role in Manchester offers a fantastic opportunity to develop your career within the property industry.
We are seeking a skilled Tax Manager to oversee tax compliance and advisory matters within the property industry. This role is based in Manchester and will require a proactive approach to managing tax responsibilities effectively. Client Details This opportunity is with a medium-sized organisation operating in the property industry. Known for its robust structure and professional environment, the company offers rewarding career opportunities for individuals with a strong focus on expertise and results. Description Tax Management Oversee all UK tax compliance obligations, including Corporation Tax, VAT, Stamp Duty, Employment Tax, CIS reporting, and tax payment forecasting. Handle UK tax matters through direct engagement, system improvements, process updates, and staff training. Prepare Corporation Tax calculations for reporting and submission, working with the finance team and external advisors. Act as the main contact with HMRC on compliance issues. Manage cash flow and coordinate with Treasury to ensure timely tax payments. Maintain accurate records and file required UK tax returns. Review and update CLV's tax risk management policy and plan. Development Advise on Corporation Tax, VAT, transfer tax, and property tax planning for acquisitions, financing, and disposals. Work with legal, development, and finance teams to review contracts and financial models for accurate tax treatment. Ensure tax-efficient outcomes for CLV's transactions, while managing relationships with external stakeholders and tax authorities. Oversee external tax opinions and financial models for new projects. Training Develop and deliver training materials on UK tax compliance and technical issues based on external advice. Take part in tax technical training to maintain professional development. Review and improve systems, policies, and procedures to ensure correct information is captured for tax reporting, working with finance teams preparing filings. Profile A successful Tax Manager should have: Relevant qualifications in accountancy or tax, such as ACA, ACCA, or CTA. Proven experience of partnership and corporate taxation including property, capital allowance and VAT. Strong technical knowledge of UK tax regulations and compliance. Excellent analytical and problem-solving skills. Attention to detail and the ability to manage deadlines effectively. Strong communication skills for liaising with internal and external stakeholders. Job Offer A competitive salary circa 60,000 Equivalent of 33 days paid holiday pro rata. Birthday off Workplace pension scheme and life assurance worth four times your salary. Healthcare benefits to support your well-being. This role in Manchester offers a fantastic opportunity to develop your career within the property industry.
Sep 05, 2025
Contractor
We are seeking a skilled Tax Manager to oversee tax compliance and advisory matters within the property industry. This role is based in Manchester and will require a proactive approach to managing tax responsibilities effectively. Client Details This opportunity is with a medium-sized organisation operating in the property industry. Known for its robust structure and professional environment, the company offers rewarding career opportunities for individuals with a strong focus on expertise and results. Description Tax Management Oversee all UK tax compliance obligations, including Corporation Tax, VAT, Stamp Duty, Employment Tax, CIS reporting, and tax payment forecasting. Handle UK tax matters through direct engagement, system improvements, process updates, and staff training. Prepare Corporation Tax calculations for reporting and submission, working with the finance team and external advisors. Act as the main contact with HMRC on compliance issues. Manage cash flow and coordinate with Treasury to ensure timely tax payments. Maintain accurate records and file required UK tax returns. Review and update CLV's tax risk management policy and plan. Development Advise on Corporation Tax, VAT, transfer tax, and property tax planning for acquisitions, financing, and disposals. Work with legal, development, and finance teams to review contracts and financial models for accurate tax treatment. Ensure tax-efficient outcomes for CLV's transactions, while managing relationships with external stakeholders and tax authorities. Oversee external tax opinions and financial models for new projects. Training Develop and deliver training materials on UK tax compliance and technical issues based on external advice. Take part in tax technical training to maintain professional development. Review and improve systems, policies, and procedures to ensure correct information is captured for tax reporting, working with finance teams preparing filings. Profile A successful Tax Manager should have: Relevant qualifications in accountancy or tax, such as ACA, ACCA, or CTA. Proven experience of partnership and corporate taxation including property, capital allowance and VAT. Strong technical knowledge of UK tax regulations and compliance. Excellent analytical and problem-solving skills. Attention to detail and the ability to manage deadlines effectively. Strong communication skills for liaising with internal and external stakeholders. Job Offer A competitive salary circa 60,000 Equivalent of 33 days paid holiday pro rata. Birthday off Workplace pension scheme and life assurance worth four times your salary. Healthcare benefits to support your well-being. This role in Manchester offers a fantastic opportunity to develop your career within the property industry.
NXTGEN is delighted to be working with a highly regarded Accountancy Practice in Norwich to recruit a Client Manager as they experience some impressive growth. This is a fantastic opportunity for a Client Manager who has post qualification experience, and ready to make their next step into a modern practice recognised for delivering high-quality accounting and advisory services to a diverse client portfolio. Following sustained and successful organic growth, this firm is now looking for an experienced professional to play a key role within their senior leadership team and help drive the continued success of their accounting operations. As Client Manager, you'll take on a pivotal position within the firm, working closely with Partners to provide an exceptional client experience while supporting the development of a talented team. This Client Manager role will suit someone looking for a fresh challenge and the opportunity to step away from the traditional practice model into a progressive, people-focused environment. Key Responsibilities: Manage a varied portfolio of clients, acting as their trusted point of contact. Deliver a broad range of services including management accounts, statutory accounts, tax returns, VAT returns, and bookkeeping. Work in partnership with the leadership team to ensure a seamless service to clients. Oversee team workloads to ensure deadlines are met and standards remain consistently high. Mentor, train, and support team members, fostering a culture of professional growth and collaboration. Identify opportunities to expand the client base and enhance the firm's service offering. What We're Looking For: ACA, ACCA, or equivalent qualification. You must have at least a couple of years PQ experience. Proven experience within an accountancy practice, with the ability to manage and review work. A proactive, client-focused approach and a passion for delivering outstanding service. Strong interpersonal skills with a genuine interest in supporting both clients and colleagues. Excellent attention to detail and the drive to maintain high professional standards. What's on Offer: A tailored development plan designed around your career goals. Rapid opportunities for career progression. A modern, flexible, and supportive working environment. Regular social events and team activities throughout the year. Unique opportunities and experiences that go beyond what's typically offered in traditional firms. Free parking and a range of additional benefits. This is an exciting opportunity for an ambitious professional who wants to make an impact, break away from the corporate practice model, and be part of a progressive firm whose employees and clients are at the heart of what they do. Having worked closely with this firm for a number of years, I can confidently say they provide an environment where careers truly flourish. Salary is competitive and dependent on experience.
Sep 05, 2025
Full time
NXTGEN is delighted to be working with a highly regarded Accountancy Practice in Norwich to recruit a Client Manager as they experience some impressive growth. This is a fantastic opportunity for a Client Manager who has post qualification experience, and ready to make their next step into a modern practice recognised for delivering high-quality accounting and advisory services to a diverse client portfolio. Following sustained and successful organic growth, this firm is now looking for an experienced professional to play a key role within their senior leadership team and help drive the continued success of their accounting operations. As Client Manager, you'll take on a pivotal position within the firm, working closely with Partners to provide an exceptional client experience while supporting the development of a talented team. This Client Manager role will suit someone looking for a fresh challenge and the opportunity to step away from the traditional practice model into a progressive, people-focused environment. Key Responsibilities: Manage a varied portfolio of clients, acting as their trusted point of contact. Deliver a broad range of services including management accounts, statutory accounts, tax returns, VAT returns, and bookkeeping. Work in partnership with the leadership team to ensure a seamless service to clients. Oversee team workloads to ensure deadlines are met and standards remain consistently high. Mentor, train, and support team members, fostering a culture of professional growth and collaboration. Identify opportunities to expand the client base and enhance the firm's service offering. What We're Looking For: ACA, ACCA, or equivalent qualification. You must have at least a couple of years PQ experience. Proven experience within an accountancy practice, with the ability to manage and review work. A proactive, client-focused approach and a passion for delivering outstanding service. Strong interpersonal skills with a genuine interest in supporting both clients and colleagues. Excellent attention to detail and the drive to maintain high professional standards. What's on Offer: A tailored development plan designed around your career goals. Rapid opportunities for career progression. A modern, flexible, and supportive working environment. Regular social events and team activities throughout the year. Unique opportunities and experiences that go beyond what's typically offered in traditional firms. Free parking and a range of additional benefits. This is an exciting opportunity for an ambitious professional who wants to make an impact, break away from the corporate practice model, and be part of a progressive firm whose employees and clients are at the heart of what they do. Having worked closely with this firm for a number of years, I can confidently say they provide an environment where careers truly flourish. Salary is competitive and dependent on experience.
Part Qualified ACCA or ACA job opportunity in Aylesbury Working for this rapidly growing accountancy practice in Aylesbury. Your opportunity to join this fast-paced, professional and social team. The responsibilities of this role will require working in all aspects of the Accountancy profession such as bookkeeping, accounts production and tax. The opportunity offers progression opportunities as they continue to grow, including opportunities to manage your own portfolio/client base. Preparing working papers and annual accounts for sole traders, partnerships and owner managed SMEs for manager review. Prepare statutory accounts in accordance with UK FRS 105 and FRS 102 for manager review. Prepare corporation tax returns for our clients with small-sized companies. Prepare and review VAT returns produced by junior members of staff, and submissions. Work confidently with various computer and accounting software such as Xero, Quickbooks & Sage. Minimum 5 years of practice experience. ACCA/ACA part qualified. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 05, 2025
Full time
Part Qualified ACCA or ACA job opportunity in Aylesbury Working for this rapidly growing accountancy practice in Aylesbury. Your opportunity to join this fast-paced, professional and social team. The responsibilities of this role will require working in all aspects of the Accountancy profession such as bookkeeping, accounts production and tax. The opportunity offers progression opportunities as they continue to grow, including opportunities to manage your own portfolio/client base. Preparing working papers and annual accounts for sole traders, partnerships and owner managed SMEs for manager review. Prepare statutory accounts in accordance with UK FRS 105 and FRS 102 for manager review. Prepare corporation tax returns for our clients with small-sized companies. Prepare and review VAT returns produced by junior members of staff, and submissions. Work confidently with various computer and accounting software such as Xero, Quickbooks & Sage. Minimum 5 years of practice experience. ACCA/ACA part qualified. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Accounts Technician, IATI, Accountancy practice Your new company Hays are delighted to work in partnership with this Accountancy practice based in Hillborough, County Down . An Accounts Technician plays a crucial role in supporting the accounting and finance functions within a variety of businesses and organisations. These professionals, also known as accounting technologists, work closely with accountants to ensure the smooth handling of financial tasks. Responsibilities: As an Accounts Technician, your responsibilities will include: Payroll and Expense Management: Running or supporting the management of payroll processes. Handling company expenses efficiently. Financial Administration: Arranging invoice payments. Recording receipts and payments. Assisting with general financial administration tasks. Financial Reporting and Analysis: Assisting in the preparation of accounts, reports, budgets, and financial statements. Checking ledger balances for accuracy. Completing and submitting tax returns. Monitoring Financial Transactions: Keeping track of financial transactions within the organization. Ensuring compliance with relevant regulations. Collaboration and Communication: Liaising with managerial staff and colleagues. Supporting qualified accountants with rigorous accounts inspections. Qualifications and Entry Routes: While there are no strict qualifications required to become an Accounts Technician, having an entry-level accounting qualification is beneficial. Here are some pathways to consider: What you'll need to succeed Experience of having workled in a general accounting practice is advantageous but not an essential criteria IATI qualified or part qualified Attention to detail.Analytical abilities. Proficiency in accounting software and Microsoft Office. Strong communication and interpersonal skills. What you'll get in return Career Progression: As you gain more experience, you can take on supervisory responsibilities and handle more complex tasks, such as financial reporting, planning, and budget control. Many individuals start as accounting technicians and later advance to become fully qualified accountants. Free carpark Enhanced pension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 05, 2025
Full time
Accounts Technician, IATI, Accountancy practice Your new company Hays are delighted to work in partnership with this Accountancy practice based in Hillborough, County Down . An Accounts Technician plays a crucial role in supporting the accounting and finance functions within a variety of businesses and organisations. These professionals, also known as accounting technologists, work closely with accountants to ensure the smooth handling of financial tasks. Responsibilities: As an Accounts Technician, your responsibilities will include: Payroll and Expense Management: Running or supporting the management of payroll processes. Handling company expenses efficiently. Financial Administration: Arranging invoice payments. Recording receipts and payments. Assisting with general financial administration tasks. Financial Reporting and Analysis: Assisting in the preparation of accounts, reports, budgets, and financial statements. Checking ledger balances for accuracy. Completing and submitting tax returns. Monitoring Financial Transactions: Keeping track of financial transactions within the organization. Ensuring compliance with relevant regulations. Collaboration and Communication: Liaising with managerial staff and colleagues. Supporting qualified accountants with rigorous accounts inspections. Qualifications and Entry Routes: While there are no strict qualifications required to become an Accounts Technician, having an entry-level accounting qualification is beneficial. Here are some pathways to consider: What you'll need to succeed Experience of having workled in a general accounting practice is advantageous but not an essential criteria IATI qualified or part qualified Attention to detail.Analytical abilities. Proficiency in accounting software and Microsoft Office. Strong communication and interpersonal skills. What you'll get in return Career Progression: As you gain more experience, you can take on supervisory responsibilities and handle more complex tasks, such as financial reporting, planning, and budget control. Many individuals start as accounting technicians and later advance to become fully qualified accountants. Free carpark Enhanced pension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Would you like to join our team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player.? Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. The successful candidate will work Monday - Friday, and will be working across our different schemes in Crewe and the surrounding areas. You will need to hold a full UK Driving Licence and have access to your own vehicle. Key Responsibilities: Accessible service: You will assist customers in accessing housing benefit assistance or financial advice to pay rent/service charges. Promoting independence: You willcomplete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. Health & Safety compliance: You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance. Stakeholder engagement: You will develop and maintain good working relationships with other colleagues across Guinness to ensure a seamless service is delivered to our customers around the general management, maintenance and security of the scheme. Role Criteria: Essential: Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group. Demonstrable commitment to Equality and Diversity. Ability to adapt communication style to suit individual needs or when explaining technical information. Previous experience in carrying out administrative work including numeracy work. Ability to work on own initiative and as part of a team. Good verbal and written communication. Good knowledge of Microsoft Office. Full UK Driving Licence and access to own vehicle. In return for your hard work, we offer: Competitive salary of £26,271 per annum 25 Days Holiday + Bank Holidays + Buy Extra Holiday + Increases with length of service. Healthcare Cashback Plan. Pension Contributions - up to 9% on a matched basis. Life Assurance. Employee Assistance Programme offering offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice. A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. Please note: A DBS is required for this role which will be paid for by The Guinness Partnership. Interviews will take place in person on Friday 26th September 2025. REEDTGP
Sep 05, 2025
Full time
Would you like to join our team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player.? Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. The successful candidate will work Monday - Friday, and will be working across our different schemes in Crewe and the surrounding areas. You will need to hold a full UK Driving Licence and have access to your own vehicle. Key Responsibilities: Accessible service: You will assist customers in accessing housing benefit assistance or financial advice to pay rent/service charges. Promoting independence: You willcomplete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. Health & Safety compliance: You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance. Stakeholder engagement: You will develop and maintain good working relationships with other colleagues across Guinness to ensure a seamless service is delivered to our customers around the general management, maintenance and security of the scheme. Role Criteria: Essential: Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group. Demonstrable commitment to Equality and Diversity. Ability to adapt communication style to suit individual needs or when explaining technical information. Previous experience in carrying out administrative work including numeracy work. Ability to work on own initiative and as part of a team. Good verbal and written communication. Good knowledge of Microsoft Office. Full UK Driving Licence and access to own vehicle. In return for your hard work, we offer: Competitive salary of £26,271 per annum 25 Days Holiday + Bank Holidays + Buy Extra Holiday + Increases with length of service. Healthcare Cashback Plan. Pension Contributions - up to 9% on a matched basis. Life Assurance. Employee Assistance Programme offering offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice. A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. Please note: A DBS is required for this role which will be paid for by The Guinness Partnership. Interviews will take place in person on Friday 26th September 2025. REEDTGP
Tax Partner - Boutique Practice Your new company Are you an experienced tax professional seeking an exciting opportunity to make a significant impact? We are a dynamic and growing small practice looking for a talented Tax Partner to join our team. If you're passionate about delivering exceptional tax services, fostering client relationships, and driving the success of our practice, we want to hear from you! Your new role Ownership and Influence: As a Tax Partner, you'll have a unique opportunity to shape the future of our practice. Your expertise and leadership will play a vital role in driving the growth and success of our firm. Entrepreneurial Environment: We foster an entrepreneurial culture that encourages innovation, creative thinking, and new ideas. You'll have the freedom to implement your vision and contribute to the strategic direction of our practice. Diverse Client Base: Our practice serves a diverse range of clients, from small businesses and startups to high-net-worth individuals. You'll have the chance to work with a variety of industries and develop strong client relationships. Collaborative and Supportive Team: Join a supportive and talented team of professionals who are passionate about delivering excellent service to our clients. We value teamwork, collaboration, and knowledge sharing. Work-Life Balance: We believe in maintaining a healthy work-life balance and offer flexible working arrangements to help you achieve personal and professional harmony. Key Responsibilities: Provide expert tax advice and guidance to clients, including individuals and businesses, on a wide range of tax matters, such as corporate tax, personal tax, VAT, and inheritance tax. Lead and manage client engagements, ensuring the timely delivery of high-quality tax services while exceeding client expectations. Develop and nurture strong client relationships, acting as a trusted advisor and building long-term partnerships. Identify tax planning opportunities to help clients optimize their tax position and mitigate risks. Stay up-to-date with changes in tax legislation and regulations, proactively advising clients on their implications and opportunities. Lead and mentor a team of tax professionals, providing guidance, support, and fostering a culture of continuous learning and development. Collaborate with other partners and departments within the firm to leverage cross-functional expertise and deliver comprehensive client solutions. Drive business development efforts, including networking, lead generation, and proposal development, to expand our client base and achieve growth targets. Contribute to the strategic planning and decision-making processes of the practice, actively participating in firm-wide initiatives. What you'll need to succeed Qualifications and Skills: ACA, ACCA, CTA, or equivalent professional qualification. Proven experience in a senior tax role within a small practice or professional services firm. Strong technical knowledge of UK tax legislation and regulations across multiple tax disciplines. Excellent communication and interpersonal skills, with the ability to build and maintain client relationships. Demonstrated leadership abilities, with experience in managing and developing a team. Strong business acumen and ability to drive growth and profitability. Commercial awareness and a track record of successful business development. Exceptional problem-solving and analytical skills, with attention to detail. Ability to work independently and collaboratively in a fast-paced environment. A proactive and innovative mindset, always seeking ways to add value to clients and the firm. What you'll get in return Flexible working options available. #
Sep 05, 2025
Full time
Tax Partner - Boutique Practice Your new company Are you an experienced tax professional seeking an exciting opportunity to make a significant impact? We are a dynamic and growing small practice looking for a talented Tax Partner to join our team. If you're passionate about delivering exceptional tax services, fostering client relationships, and driving the success of our practice, we want to hear from you! Your new role Ownership and Influence: As a Tax Partner, you'll have a unique opportunity to shape the future of our practice. Your expertise and leadership will play a vital role in driving the growth and success of our firm. Entrepreneurial Environment: We foster an entrepreneurial culture that encourages innovation, creative thinking, and new ideas. You'll have the freedom to implement your vision and contribute to the strategic direction of our practice. Diverse Client Base: Our practice serves a diverse range of clients, from small businesses and startups to high-net-worth individuals. You'll have the chance to work with a variety of industries and develop strong client relationships. Collaborative and Supportive Team: Join a supportive and talented team of professionals who are passionate about delivering excellent service to our clients. We value teamwork, collaboration, and knowledge sharing. Work-Life Balance: We believe in maintaining a healthy work-life balance and offer flexible working arrangements to help you achieve personal and professional harmony. Key Responsibilities: Provide expert tax advice and guidance to clients, including individuals and businesses, on a wide range of tax matters, such as corporate tax, personal tax, VAT, and inheritance tax. Lead and manage client engagements, ensuring the timely delivery of high-quality tax services while exceeding client expectations. Develop and nurture strong client relationships, acting as a trusted advisor and building long-term partnerships. Identify tax planning opportunities to help clients optimize their tax position and mitigate risks. Stay up-to-date with changes in tax legislation and regulations, proactively advising clients on their implications and opportunities. Lead and mentor a team of tax professionals, providing guidance, support, and fostering a culture of continuous learning and development. Collaborate with other partners and departments within the firm to leverage cross-functional expertise and deliver comprehensive client solutions. Drive business development efforts, including networking, lead generation, and proposal development, to expand our client base and achieve growth targets. Contribute to the strategic planning and decision-making processes of the practice, actively participating in firm-wide initiatives. What you'll need to succeed Qualifications and Skills: ACA, ACCA, CTA, or equivalent professional qualification. Proven experience in a senior tax role within a small practice or professional services firm. Strong technical knowledge of UK tax legislation and regulations across multiple tax disciplines. Excellent communication and interpersonal skills, with the ability to build and maintain client relationships. Demonstrated leadership abilities, with experience in managing and developing a team. Strong business acumen and ability to drive growth and profitability. Commercial awareness and a track record of successful business development. Exceptional problem-solving and analytical skills, with attention to detail. Ability to work independently and collaboratively in a fast-paced environment. A proactive and innovative mindset, always seeking ways to add value to clients and the firm. What you'll get in return Flexible working options available. #
Assistant Accounts Manager - Belfast - Practice Your new company Assistant Accounts Manager Hays are thrilled to be partnering with a well-established boutique-sized Accountancy firm, based in south Belfast, for the role of assistant account's manager. Boasting a stunning office space in affluent south Belfast and going through a sustained period of growth, this firm offers a mixed portfolio of clients; tax, vat and accounts prep services, as well as cloud accounting, making this a mixed and well-rounded role with exposure to a suite of traditional accountancy practice service lines. Your new role This is a mixed role involving the following; Accounts preparation (65%) Preparation of sole trade, partnerships, and small company accounts. Reviewing the work carried out by junior staff. Taxation Compliance (10%) Tax compliance for individuals, partnerships, and limited companies. Liaising with HMRC queries on behalf of the client. Managing Staff and Portfolio management (25%) Acting as mentor to two ACA trainees (trainee-chartered accountants). Dealing with client queries (in person or on the phone) and attending client meetings. Assisting the Accounts Manager to manage the portfolio. Acting as Portfolio Manager if the Accounts Manager is on leave. What you'll need to succeed Essential skills and experience Qualified accountant ACA/ACCA. Two/Three years of practical experience in small practice. Excellent exam record. Excellent written and interpersonal skills. Xero cloud accounting experience is preferred. What you'll get in return Free parking Healthcare Pension Competitive salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 05, 2025
Full time
Assistant Accounts Manager - Belfast - Practice Your new company Assistant Accounts Manager Hays are thrilled to be partnering with a well-established boutique-sized Accountancy firm, based in south Belfast, for the role of assistant account's manager. Boasting a stunning office space in affluent south Belfast and going through a sustained period of growth, this firm offers a mixed portfolio of clients; tax, vat and accounts prep services, as well as cloud accounting, making this a mixed and well-rounded role with exposure to a suite of traditional accountancy practice service lines. Your new role This is a mixed role involving the following; Accounts preparation (65%) Preparation of sole trade, partnerships, and small company accounts. Reviewing the work carried out by junior staff. Taxation Compliance (10%) Tax compliance for individuals, partnerships, and limited companies. Liaising with HMRC queries on behalf of the client. Managing Staff and Portfolio management (25%) Acting as mentor to two ACA trainees (trainee-chartered accountants). Dealing with client queries (in person or on the phone) and attending client meetings. Assisting the Accounts Manager to manage the portfolio. Acting as Portfolio Manager if the Accounts Manager is on leave. What you'll need to succeed Essential skills and experience Qualified accountant ACA/ACCA. Two/Three years of practical experience in small practice. Excellent exam record. Excellent written and interpersonal skills. Xero cloud accounting experience is preferred. What you'll get in return Free parking Healthcare Pension Competitive salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Personal Tax Partner - Boutique Firm - Belfast Your new company Hays are delighted to be working in Partnership with our client for a personal tax partner. This is an exciting role for a candidate who works within private client tax to further their leadership and business development capability. Are you a trailblazing tax expert ready to take the lead and make a significant impact? Look no further! We are actively searching for an exceptional Personal Tax Partner to join our clients esteemed leadership team in the Belfast city centre. Our client is a leading, forward-thinking accounting firm with a stellar reputation for excellence. Our clients dedicated team thrives on innovation, teamwork, and a relentless pursuit of delivering unrivalled client experiences. Our client prides themselves on providing comprehensive tax solutions that empower individuals to navigate complex financial landscapes with ease. Your new role As an esteemed Personal Tax Partner, you will play a pivotal role in the firm's success. Your expertise and strategic vision will shape the tax department and drive outstanding results. By leading a team of talented professionals, you will spearhead the delivery of exceptional personal tax services to our clientele. You'll have the opportunity to: Collaborate with high-profile individuals, including entrepreneurs, executives, and HNWIs, to optimize their tax strategies and minimize liabilities. Lead and develop a dynamic team of tax specialists, inspiring their growth, and fostering a culture of excellence. Provide innovative solutions and creative tax planning, staying ahead of regulatory changes to ensure compliance and maximize opportunities. Cultivate and maintain strong client relationships, delivering outstanding service that exceeds expectations. Collaborate with cross-functional teams, including wealth management, to provide comprehensive financial advisory services. What you'll need to succeed A proven track record as a Personal Tax Partner or a Senior Tax Manager, with deep expertise in personal taxation and advisory services. A recognized professional qualification (e.g., CTA, ACA, ACCA) and up-to-date knowledge of UK tax legislation. Exceptional leadership skills, with the ability to motivate and mentor a high-performing team. Outstanding communication and interpersonal abilities, enabling you to establish rapport with clients and colleagues alike. Strong business acumen, coupled with a strategic mindset to identify and capitalize on new opportunities. A commitment to maintaining the highest ethical standards and always ensuring compliance. What you'll get in return Flexible working options available. Free car parking space in Belfast city centre Benefits and bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 05, 2025
Full time
Personal Tax Partner - Boutique Firm - Belfast Your new company Hays are delighted to be working in Partnership with our client for a personal tax partner. This is an exciting role for a candidate who works within private client tax to further their leadership and business development capability. Are you a trailblazing tax expert ready to take the lead and make a significant impact? Look no further! We are actively searching for an exceptional Personal Tax Partner to join our clients esteemed leadership team in the Belfast city centre. Our client is a leading, forward-thinking accounting firm with a stellar reputation for excellence. Our clients dedicated team thrives on innovation, teamwork, and a relentless pursuit of delivering unrivalled client experiences. Our client prides themselves on providing comprehensive tax solutions that empower individuals to navigate complex financial landscapes with ease. Your new role As an esteemed Personal Tax Partner, you will play a pivotal role in the firm's success. Your expertise and strategic vision will shape the tax department and drive outstanding results. By leading a team of talented professionals, you will spearhead the delivery of exceptional personal tax services to our clientele. You'll have the opportunity to: Collaborate with high-profile individuals, including entrepreneurs, executives, and HNWIs, to optimize their tax strategies and minimize liabilities. Lead and develop a dynamic team of tax specialists, inspiring their growth, and fostering a culture of excellence. Provide innovative solutions and creative tax planning, staying ahead of regulatory changes to ensure compliance and maximize opportunities. Cultivate and maintain strong client relationships, delivering outstanding service that exceeds expectations. Collaborate with cross-functional teams, including wealth management, to provide comprehensive financial advisory services. What you'll need to succeed A proven track record as a Personal Tax Partner or a Senior Tax Manager, with deep expertise in personal taxation and advisory services. A recognized professional qualification (e.g., CTA, ACA, ACCA) and up-to-date knowledge of UK tax legislation. Exceptional leadership skills, with the ability to motivate and mentor a high-performing team. Outstanding communication and interpersonal abilities, enabling you to establish rapport with clients and colleagues alike. Strong business acumen, coupled with a strategic mindset to identify and capitalize on new opportunities. A commitment to maintaining the highest ethical standards and always ensuring compliance. What you'll get in return Flexible working options available. Free car parking space in Belfast city centre Benefits and bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
About the Role An exciting opportunity has arisen for an experienced and motivated Revenues Manager to join a well-established shared service, responsible for delivering high-quality Council Tax, Business Rates, Housing Benefit, and Council Tax Support services. You will lead the Revenues teams , ensuring consistent and efficient service delivery across multiple partner authorities. This is a pivotal leadership role within a dynamic partnership, offering a chance to contribute to ongoing transformation and help shape services for the future. Key Responsibilities Provide operational leadership and day-to-day management of the Revenues teams. Ensure services are delivered in line with statutory requirements and performance standards. Motivate and support team members to maintain high performance and customer service levels. Contribute to the strategic development of the shared service model and service improvement initiatives. Collaborate with partner organisations and represent the service at relevant meetings and forums. About You We're seeking someone with a strong background in revenues and benefits , with proven leadership experience in a similar environment. You will have an in-depth understanding of the legislative and regulatory framework and a track record of successfully managing operational services. Essential Skills & Experience: Significant experience in managing Revenues and/or Benefits services. Sound knowledge of relevant legislation and statutory frameworks. Strong leadership and people management skills. Excellent communication skills - verbal, written, and presentational. Experience in negotiation, advocacy, and working across multiple stakeholders. Desirable: IRRV qualification or equivalent. Educated to degree level or holding a relevant professional qualification. Evidence of continuous professional development. Why Join Us? This is a great time to come on board. We're building on a strong foundation and looking to innovate, embracing emerging technologies and evolving our service to meet the needs of local communities and the challenges of modern local government. You'll be part of a forward-thinking management team working in a supportive, collaborative environment. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Sep 05, 2025
Contractor
About the Role An exciting opportunity has arisen for an experienced and motivated Revenues Manager to join a well-established shared service, responsible for delivering high-quality Council Tax, Business Rates, Housing Benefit, and Council Tax Support services. You will lead the Revenues teams , ensuring consistent and efficient service delivery across multiple partner authorities. This is a pivotal leadership role within a dynamic partnership, offering a chance to contribute to ongoing transformation and help shape services for the future. Key Responsibilities Provide operational leadership and day-to-day management of the Revenues teams. Ensure services are delivered in line with statutory requirements and performance standards. Motivate and support team members to maintain high performance and customer service levels. Contribute to the strategic development of the shared service model and service improvement initiatives. Collaborate with partner organisations and represent the service at relevant meetings and forums. About You We're seeking someone with a strong background in revenues and benefits , with proven leadership experience in a similar environment. You will have an in-depth understanding of the legislative and regulatory framework and a track record of successfully managing operational services. Essential Skills & Experience: Significant experience in managing Revenues and/or Benefits services. Sound knowledge of relevant legislation and statutory frameworks. Strong leadership and people management skills. Excellent communication skills - verbal, written, and presentational. Experience in negotiation, advocacy, and working across multiple stakeholders. Desirable: IRRV qualification or equivalent. Educated to degree level or holding a relevant professional qualification. Evidence of continuous professional development. Why Join Us? This is a great time to come on board. We're building on a strong foundation and looking to innovate, embracing emerging technologies and evolving our service to meet the needs of local communities and the challenges of modern local government. You'll be part of a forward-thinking management team working in a supportive, collaborative environment. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Payroll Manager Droitwich, hybrid working option available Full Time 40hrs per week Who are we? Parkwood Leisure manage leisure facilities on behalf of local authorities. We employ over 4,000 people across our leisure centres, golf courses, theatres and visitor attraction centres. Our mission is to create and maintain sustainable, lasting partnerships to help build happier and healthier local communities. We pride ourselves on fostering a collaborative and supportive work environment where our employees can thrive. The Role Reporting to the Head of Payroll we are now looking for a dedicated and experienced Payroll Manager to join our team supporting the employee payment process for approximately 4,000 employees across 10 payrolls on a monthly basis. Supporting the Head of Payroll you will be responsible for managing a small team, providing accurate and timely processing of payroll for our employees, ensuring full compliance with all statutory regulations and company policies. This is a key role within our organisation, requiring a professional who can manage a complex payroll, handle sensitive data with integrity, and act as the go-to expert for payroll-related matters. Key Responsibilities: Manage the Company's end-to-end in-house payroll and pensions service, operating with high levels of accuracy, timeliness and regulatory compliance and governance. Complete monthly payroll schedules for, net pay, pension, HMRC for the reconciliation of control accounts, identify and resolve any issues or outstanding balances which occur Manage the Company's pension schemes, including the LGPS (Local Government Pension Scheme), NEST and other defined contribution schemes. Ensure statutory compliance with pension legislation, and maintain accurate records of contributions processed to each pension scheme provider. Manage all payroll-related tasks for starters, leavers, and employees with contractual changes. Carry out Monthly payroll checks ensuring the payrolls are accurate, compliant and ready for approval. Oversee the preparation of the monthly payroll analysis reports and payroll approval documentation to present to senior management for payroll approval. Calculate and process statutory payments including SSP, SMP, SPP, and SHPP Serve as the escalation point of contact for all payroll queries from employees and managers, resolving issues in a professional manner. Prepare and submit all RTI filings to HMRC and manage all year-end procedures, including the production of P60s and P11Ds. Regularly review the company car data to ensure the Benefit in Kind (BIK) values are maintained on the payroll system for payrolling of benefits. Maintain and develop accurate and up to date payroll procedures ensuring all tasks and processes are fully documented Generate comprehensive payroll reports for the Finance Director and senior management. To provide system administration support as required Promptly reply to all payroll enquires within the agreed timelines Stay up-to-date with the latest payroll legislation and best practices to ensure continuous compliance. Proactively identify opportunities to improve payroll processes and system efficiencies. Assisting the Head of Payroll in Ad-Hoc Payroll projects Essential Skills & Experience: Pr oven experience working as a Payroll Manager or in a senior, standalone payroll position. In-depth, current knowledge of UK payroll legislation, tax regulations, and NI contributions. Strong experience with pension scheme administration and auto-enrolment. Exceptional numerical skills and an impeccable eye for detail. High level of proficiency in payroll software ,experience with People XD is desirable Excellent communication and interpersonal skills, with the ability to handle confidential information with discretion. A proactive problem-solver with strong organisational and time-management abilities. Desirable Skills & Experience: Experience processing payrolls with Local Government Pension Scheme LGPS members is highly desirable. A recognised payroll qualification e.h from CIPP. What We Offer: A competitive salary and benefits package. Opportunities for training and professional development. A supportive and friendly working culture. How to Apply: If you have the skills and experience to excel in this role, we would love to hear from you. Please submit your CV and a brief cover letter outlining your suitability. We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.
Sep 04, 2025
Full time
Payroll Manager Droitwich, hybrid working option available Full Time 40hrs per week Who are we? Parkwood Leisure manage leisure facilities on behalf of local authorities. We employ over 4,000 people across our leisure centres, golf courses, theatres and visitor attraction centres. Our mission is to create and maintain sustainable, lasting partnerships to help build happier and healthier local communities. We pride ourselves on fostering a collaborative and supportive work environment where our employees can thrive. The Role Reporting to the Head of Payroll we are now looking for a dedicated and experienced Payroll Manager to join our team supporting the employee payment process for approximately 4,000 employees across 10 payrolls on a monthly basis. Supporting the Head of Payroll you will be responsible for managing a small team, providing accurate and timely processing of payroll for our employees, ensuring full compliance with all statutory regulations and company policies. This is a key role within our organisation, requiring a professional who can manage a complex payroll, handle sensitive data with integrity, and act as the go-to expert for payroll-related matters. Key Responsibilities: Manage the Company's end-to-end in-house payroll and pensions service, operating with high levels of accuracy, timeliness and regulatory compliance and governance. Complete monthly payroll schedules for, net pay, pension, HMRC for the reconciliation of control accounts, identify and resolve any issues or outstanding balances which occur Manage the Company's pension schemes, including the LGPS (Local Government Pension Scheme), NEST and other defined contribution schemes. Ensure statutory compliance with pension legislation, and maintain accurate records of contributions processed to each pension scheme provider. Manage all payroll-related tasks for starters, leavers, and employees with contractual changes. Carry out Monthly payroll checks ensuring the payrolls are accurate, compliant and ready for approval. Oversee the preparation of the monthly payroll analysis reports and payroll approval documentation to present to senior management for payroll approval. Calculate and process statutory payments including SSP, SMP, SPP, and SHPP Serve as the escalation point of contact for all payroll queries from employees and managers, resolving issues in a professional manner. Prepare and submit all RTI filings to HMRC and manage all year-end procedures, including the production of P60s and P11Ds. Regularly review the company car data to ensure the Benefit in Kind (BIK) values are maintained on the payroll system for payrolling of benefits. Maintain and develop accurate and up to date payroll procedures ensuring all tasks and processes are fully documented Generate comprehensive payroll reports for the Finance Director and senior management. To provide system administration support as required Promptly reply to all payroll enquires within the agreed timelines Stay up-to-date with the latest payroll legislation and best practices to ensure continuous compliance. Proactively identify opportunities to improve payroll processes and system efficiencies. Assisting the Head of Payroll in Ad-Hoc Payroll projects Essential Skills & Experience: Pr oven experience working as a Payroll Manager or in a senior, standalone payroll position. In-depth, current knowledge of UK payroll legislation, tax regulations, and NI contributions. Strong experience with pension scheme administration and auto-enrolment. Exceptional numerical skills and an impeccable eye for detail. High level of proficiency in payroll software ,experience with People XD is desirable Excellent communication and interpersonal skills, with the ability to handle confidential information with discretion. A proactive problem-solver with strong organisational and time-management abilities. Desirable Skills & Experience: Experience processing payrolls with Local Government Pension Scheme LGPS members is highly desirable. A recognised payroll qualification e.h from CIPP. What We Offer: A competitive salary and benefits package. Opportunities for training and professional development. A supportive and friendly working culture. How to Apply: If you have the skills and experience to excel in this role, we would love to hear from you. Please submit your CV and a brief cover letter outlining your suitability. We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.
Senior Accountant / Client Manager Responsible for managing a portfolio of clients delivering accounts, tax, payroll and business advisory services. In addition to client service delivery, the role will also involve being focused on income targets, recoverability and the planning and co-ordinating of the commitments to clients. Key Responsibilities Client Portfolio Management: Manage a diverse portfolio of clients, ensuring all tasks are completed efficiently and on time. Act as the primary relationship manager, coordinating all required services and upholding strong, professional client relationships. Financial & Operational Control: Conduct annual fee reviews and control budgets, chargeable hours, and cost recovery for your client portfolio to ensure profitability and effective resource allocation. Regulatory Adherence: Maintain all regulatory and company standards, consistently upholding the professional ethics of the firm and relevant regulatory bodies. Workflow and Efficiency: Organize and monitor your own workflow to optimize productivity while providing an excellent standard of client service. Utilize appropriate software solutions to enhance efficiency. Team Leadership: Mentor, motivate, and encourage team members to help them reach their full potential. You will also provide support to other Client Service Managers during periods of high workload. Company Ambassador: Act as a firm ambassador, actively promoting our services to both new and existing clients. Attend and contribute to weekly team meetings. Project Management: Implement specific initiatives and special projects as instructed by Directors and Senior Managers. Please apply for more information. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Sep 04, 2025
Full time
Senior Accountant / Client Manager Responsible for managing a portfolio of clients delivering accounts, tax, payroll and business advisory services. In addition to client service delivery, the role will also involve being focused on income targets, recoverability and the planning and co-ordinating of the commitments to clients. Key Responsibilities Client Portfolio Management: Manage a diverse portfolio of clients, ensuring all tasks are completed efficiently and on time. Act as the primary relationship manager, coordinating all required services and upholding strong, professional client relationships. Financial & Operational Control: Conduct annual fee reviews and control budgets, chargeable hours, and cost recovery for your client portfolio to ensure profitability and effective resource allocation. Regulatory Adherence: Maintain all regulatory and company standards, consistently upholding the professional ethics of the firm and relevant regulatory bodies. Workflow and Efficiency: Organize and monitor your own workflow to optimize productivity while providing an excellent standard of client service. Utilize appropriate software solutions to enhance efficiency. Team Leadership: Mentor, motivate, and encourage team members to help them reach their full potential. You will also provide support to other Client Service Managers during periods of high workload. Company Ambassador: Act as a firm ambassador, actively promoting our services to both new and existing clients. Attend and contribute to weekly team meetings. Project Management: Implement specific initiatives and special projects as instructed by Directors and Senior Managers. Please apply for more information. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
A highly respected and rapidly growing Accident Management Company based in Bristol are keen to speak to you if you have a sales/business development background within insurance. This is your chance to play a key role in transforming how the motor trade and insurance industry supports accident victims. If you're ready to drive partnerships, grow your network, and make a genuine impact we d love to hear from you. Plain and simple they want you to join them to drive growth, build relationships and make a difference. They are a growing accident management company specialising in helping drivers who ve been involved in non-fault accidents. Their mission is simple: to take the stress out of the claims process by providing a seamless, professional service from roadside to repair. They are in the process of expanding their network of referral agents and as such are now looking for a results-driven Business Development Manager to lead the charge. You'll be responsible for building and strengthening relationships with key referral partners from independent garages and body shops to insurance brokers, car dealerships, fleet operators, and taxi firms. Your goal is to introduce their accident management services so that they become the trusted go-to solution when your clients customers need help after a non-fault accident. You will be tasked with identifying and approaching potential referral partners within the motor and insurance sectors, promoting the benefits of referring clients to your accident management service. This will include nurturing and growing a pipeline of active agents across your territory, delivering training and support to partners so they understand the process and feel confident referring, being tasked with hitting monthly KPIs for new partner acquisition and referral volumes. You will have the backing of a supportive team here and full training on their services and systems to help you do the job to the best of your abilities. To be considered for this role you will need proven B2B sales experience within the insurance sector, within an accident management or claims company, with strong communication, relationship-building, and negotiation skills. You will also need to be highly self-motivated with a proactive approach and a hunger and drive to grow the network. Please note a Full UK driving licence will be needed (as field-based travel is to be expected). Salary on offer is £50-70k+ performance-based commission, company car or allowance. They expect someone to ideally be able to commit to at least 2 days a week in the office.
Sep 04, 2025
Full time
A highly respected and rapidly growing Accident Management Company based in Bristol are keen to speak to you if you have a sales/business development background within insurance. This is your chance to play a key role in transforming how the motor trade and insurance industry supports accident victims. If you're ready to drive partnerships, grow your network, and make a genuine impact we d love to hear from you. Plain and simple they want you to join them to drive growth, build relationships and make a difference. They are a growing accident management company specialising in helping drivers who ve been involved in non-fault accidents. Their mission is simple: to take the stress out of the claims process by providing a seamless, professional service from roadside to repair. They are in the process of expanding their network of referral agents and as such are now looking for a results-driven Business Development Manager to lead the charge. You'll be responsible for building and strengthening relationships with key referral partners from independent garages and body shops to insurance brokers, car dealerships, fleet operators, and taxi firms. Your goal is to introduce their accident management services so that they become the trusted go-to solution when your clients customers need help after a non-fault accident. You will be tasked with identifying and approaching potential referral partners within the motor and insurance sectors, promoting the benefits of referring clients to your accident management service. This will include nurturing and growing a pipeline of active agents across your territory, delivering training and support to partners so they understand the process and feel confident referring, being tasked with hitting monthly KPIs for new partner acquisition and referral volumes. You will have the backing of a supportive team here and full training on their services and systems to help you do the job to the best of your abilities. To be considered for this role you will need proven B2B sales experience within the insurance sector, within an accident management or claims company, with strong communication, relationship-building, and negotiation skills. You will also need to be highly self-motivated with a proactive approach and a hunger and drive to grow the network. Please note a Full UK driving licence will be needed (as field-based travel is to be expected). Salary on offer is £50-70k+ performance-based commission, company car or allowance. They expect someone to ideally be able to commit to at least 2 days a week in the office.
Portfolio Manager Job, Colwyn Bay based Accountancy Firm Your new firm A well-established accountancy practice based in North Wales is looking to recruit a Portfolio Manager to join their growing team. Supporting a diverse client base ranging from sole traders to medium-sized groups and partnerships, this general practice is committed to modernising its systems and delivering high-quality service. This is a fantastic opportunity for an experienced professional to take ownership of a client portfolio and play a key role in the firm's continued success. Your new role As Portfolio Manager, you'll be responsible for managing a varied portfolio of clients, overseeing the delivery of services across accounts preparation, tax, VAT, payroll, and general advisory. You'll lead client relationships, coordinate with internal departments, and ensure work is completed to high standards. You'll also mentor junior team members and contribute to the development of internal processes. This is a client-facing role with scope to influence and improve service delivery. What you'll need to succeed You'll be ACCA/ACA qualified (or qualified by experience), with a strong background in accountancy practice and experience managing client relationships. Proficiency in accounting software such as Xero, Sage, or QuickBooks is essential, along with strong IT skills and a proactive, team-oriented approach. If you're looking to broaden your experience and take the next step in your career, this role offers excellent exposure and progression. What you'll get in return In return, you'll receive a competitive salary (depending on experience), along with: Firm-wide benefits package including holidays and pension contributionsSupportive team environment with career development opportunitiesExposure to a broad range of accountancy servicesOpportunity to contribute to the firm's modernisation and growth What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Full time
Portfolio Manager Job, Colwyn Bay based Accountancy Firm Your new firm A well-established accountancy practice based in North Wales is looking to recruit a Portfolio Manager to join their growing team. Supporting a diverse client base ranging from sole traders to medium-sized groups and partnerships, this general practice is committed to modernising its systems and delivering high-quality service. This is a fantastic opportunity for an experienced professional to take ownership of a client portfolio and play a key role in the firm's continued success. Your new role As Portfolio Manager, you'll be responsible for managing a varied portfolio of clients, overseeing the delivery of services across accounts preparation, tax, VAT, payroll, and general advisory. You'll lead client relationships, coordinate with internal departments, and ensure work is completed to high standards. You'll also mentor junior team members and contribute to the development of internal processes. This is a client-facing role with scope to influence and improve service delivery. What you'll need to succeed You'll be ACCA/ACA qualified (or qualified by experience), with a strong background in accountancy practice and experience managing client relationships. Proficiency in accounting software such as Xero, Sage, or QuickBooks is essential, along with strong IT skills and a proactive, team-oriented approach. If you're looking to broaden your experience and take the next step in your career, this role offers excellent exposure and progression. What you'll get in return In return, you'll receive a competitive salary (depending on experience), along with: Firm-wide benefits package including holidays and pension contributionsSupportive team environment with career development opportunitiesExposure to a broad range of accountancy servicesOpportunity to contribute to the firm's modernisation and growth What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Accounts and Tax Client Manager job opportunity at a Milton Keynes Accountancy firm This is an ambitious firm in Milton Keynes looking to continue their expansion by bringing in a talented Accountant to manage key clients and a small team whilst the Partner expands the business. They have expanded rapidly over the last four years with consistent growth and new clients joining their already impressive portfolio. You will play a key part in the future expansion, taking on some of the partner's workload whilst they go out to win new business. The client base is both locally focused as well as nationwide. You will deal with and manage a portfolio of Small and Medium-sized clients, and manage the existing team on a day to day basis. It is expected you will have strong technical knowledge and an ability to communicate with those at multiple levels including Directors and on-site finance. You MUST have 4+ years of recent exposure to Public Practice. Responsible for: Client and Portfolio management Preparation of Accounts, Tax returns, VAT and Tax advisory Supervising the team and delegation of tasks Reviews of accounts Preparation of year-end accounts for limited companies, rental accounts, sole traders, and partnerships. Preparation of management accounts Liaison with the HMRC Required Attributes: Four or more years of exposure in Public Practice FRS 102 and 105 exposure is critical Strong communication skills. Knowledge of multiple accounting systems such as IRIS, Xero and QuickBooks. Personable and able to work as part of a team. ACCA or ACA qualified Salary at market rate and dependant on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 04, 2025
Full time
Accounts and Tax Client Manager job opportunity at a Milton Keynes Accountancy firm This is an ambitious firm in Milton Keynes looking to continue their expansion by bringing in a talented Accountant to manage key clients and a small team whilst the Partner expands the business. They have expanded rapidly over the last four years with consistent growth and new clients joining their already impressive portfolio. You will play a key part in the future expansion, taking on some of the partner's workload whilst they go out to win new business. The client base is both locally focused as well as nationwide. You will deal with and manage a portfolio of Small and Medium-sized clients, and manage the existing team on a day to day basis. It is expected you will have strong technical knowledge and an ability to communicate with those at multiple levels including Directors and on-site finance. You MUST have 4+ years of recent exposure to Public Practice. Responsible for: Client and Portfolio management Preparation of Accounts, Tax returns, VAT and Tax advisory Supervising the team and delegation of tasks Reviews of accounts Preparation of year-end accounts for limited companies, rental accounts, sole traders, and partnerships. Preparation of management accounts Liaison with the HMRC Required Attributes: Four or more years of exposure in Public Practice FRS 102 and 105 exposure is critical Strong communication skills. Knowledge of multiple accounting systems such as IRIS, Xero and QuickBooks. Personable and able to work as part of a team. ACCA or ACA qualified Salary at market rate and dependant on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Job Title: Tax Assistant Location: Barrow-in-Furness (Office Based) About the Role: Our client is looking for a detail-oriented Tax Assistant to join their dynamic team. In this role, you will provide essential support to the Tax Manager, focusing on compliance matters related to personal tax, capital gains tax (CGT), and Making Tax Digital (MTD). You will also assist the team with technical tax queries, ensuring a seamless workflow. Key Responsibilities: Advise colleagues on various tax issues, including personal tax, CGT, and MTD. draught clear and concise advice and correspondence for clients. Prepare Self-Assessment Returns, Partnership Returns, and Trust Returns. Stay updated with the latest tax legislation and guidance, applying this knowledge effectively. Collaborate with a CTA-qualified senior for supervision and guidance. Candidate Profile: Comfortable engaging with clients directly and supporting colleagues in an advisory capacity. Strong attention to detail, with the ability to apply technical knowledge in practical situations. Excellent written and verbal communication skills. Professional demeanour with a motivation to deliver accurate and helpful advice. Proficient in Microsoft Word, Excel, and Outlook. Experience with PTP Tax Production is advantageous but not essential. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 04, 2025
Full time
Job Title: Tax Assistant Location: Barrow-in-Furness (Office Based) About the Role: Our client is looking for a detail-oriented Tax Assistant to join their dynamic team. In this role, you will provide essential support to the Tax Manager, focusing on compliance matters related to personal tax, capital gains tax (CGT), and Making Tax Digital (MTD). You will also assist the team with technical tax queries, ensuring a seamless workflow. Key Responsibilities: Advise colleagues on various tax issues, including personal tax, CGT, and MTD. draught clear and concise advice and correspondence for clients. Prepare Self-Assessment Returns, Partnership Returns, and Trust Returns. Stay updated with the latest tax legislation and guidance, applying this knowledge effectively. Collaborate with a CTA-qualified senior for supervision and guidance. Candidate Profile: Comfortable engaging with clients directly and supporting colleagues in an advisory capacity. Strong attention to detail, with the ability to apply technical knowledge in practical situations. Excellent written and verbal communication skills. Professional demeanour with a motivation to deliver accurate and helpful advice. Proficient in Microsoft Word, Excel, and Outlook. Experience with PTP Tax Production is advantageous but not essential. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
M&A Tax Manager Central London Leading Practice A prestigious accountancy firm seeks an experienced M&A Tax Manager for their thriving M&A division. This specialist role focuses exclusively on high-value deal advisory within a rapidly expanding team. You'll manage sophisticated transaction projects from 5m to 100m+, delivering comprehensive due diligence reviews, tax structuring advice, and pre-sale support. Working alongside three partners and one director, you'll handle buy-side mandates, lending reviews, and complex restructuring assignments whilst communicating directly with institutional buyers and owner-managed businesses. Key activities include preparing detailed technical reports, collaborating with the Corporate Finance team on integrated advisory services, and mentoring junior colleagues. The position offers genuine autonomy across all UK taxation areas within a partnership-focused environment. This exceptional opportunity provides flexible working (2 days office-based) within a class-leading, ambitious practice experiencing authentic growth and sustained deal flow. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Sep 02, 2025
Full time
M&A Tax Manager Central London Leading Practice A prestigious accountancy firm seeks an experienced M&A Tax Manager for their thriving M&A division. This specialist role focuses exclusively on high-value deal advisory within a rapidly expanding team. You'll manage sophisticated transaction projects from 5m to 100m+, delivering comprehensive due diligence reviews, tax structuring advice, and pre-sale support. Working alongside three partners and one director, you'll handle buy-side mandates, lending reviews, and complex restructuring assignments whilst communicating directly with institutional buyers and owner-managed businesses. Key activities include preparing detailed technical reports, collaborating with the Corporate Finance team on integrated advisory services, and mentoring junior colleagues. The position offers genuine autonomy across all UK taxation areas within a partnership-focused environment. This exceptional opportunity provides flexible working (2 days office-based) within a class-leading, ambitious practice experiencing authentic growth and sustained deal flow. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Are you an experienced tax professional looking to broaden your expertise across international markets? This is an exciting opportunity to join a complex and fast-paced global fintech group, working within the EMEA and APAC Tax team. The Role As Manager Tax Compliance & Reporting, you will play a key role in managing group compliance and reporting obligations across the UK, EMEA, and APAC regions. You will oversee outsourced compliance processes, liaise with external advisors and regulators, and provide high-quality tax reporting support for a highly acquisitive and dynamic group structure. This role offers significant exposure to senior stakeholders and the opportunity to develop your skills across corporate tax, international compliance, and reporting in a diverse and challenging environment. Key Responsibilities Manage outsourced corporate tax return processes, including review and submission. Oversee third-party providers on tax disclosures and notes, with occasional direct preparation for statutory accounts. Manage outsourced UK Capital Allowance and R&D Tax Credit claims. Prepare reconciliations of current and deferred tax balances. Support Pillar 2 reporting requirements with EMEA and APAC financial controllers. Liaise with HMRC, auditors, external advisors, and senior management. Monitor Effective Tax Rates and provide reporting to the US Tax team. Manage UK group relief and associated filings. Support team processes, controls, and certifications (SAO/CCO). Manage CT payments processes and calculations. Contribute to tax impact assessments on reorganisations, acquisitions, and disposals. Provide input on withholding taxes and associated reclaim processes. Oversee shared services tax resources based in India. Support ad hoc projects and gain exposure to partnership taxation. About You We are seeking a highly organised and analytical individual with the following attributes: ACA, ACCA, CTA, or ATT qualified. Strong tax reporting experience, with exposure to auditors. Ability to work in a complex international environment and manage multiple priorities. If you re looking to take the next step in your career and want to work in a collaborative, growth-focused environment, please contact Mo Hanslod at Goodman Masson.
Sep 02, 2025
Contractor
Are you an experienced tax professional looking to broaden your expertise across international markets? This is an exciting opportunity to join a complex and fast-paced global fintech group, working within the EMEA and APAC Tax team. The Role As Manager Tax Compliance & Reporting, you will play a key role in managing group compliance and reporting obligations across the UK, EMEA, and APAC regions. You will oversee outsourced compliance processes, liaise with external advisors and regulators, and provide high-quality tax reporting support for a highly acquisitive and dynamic group structure. This role offers significant exposure to senior stakeholders and the opportunity to develop your skills across corporate tax, international compliance, and reporting in a diverse and challenging environment. Key Responsibilities Manage outsourced corporate tax return processes, including review and submission. Oversee third-party providers on tax disclosures and notes, with occasional direct preparation for statutory accounts. Manage outsourced UK Capital Allowance and R&D Tax Credit claims. Prepare reconciliations of current and deferred tax balances. Support Pillar 2 reporting requirements with EMEA and APAC financial controllers. Liaise with HMRC, auditors, external advisors, and senior management. Monitor Effective Tax Rates and provide reporting to the US Tax team. Manage UK group relief and associated filings. Support team processes, controls, and certifications (SAO/CCO). Manage CT payments processes and calculations. Contribute to tax impact assessments on reorganisations, acquisitions, and disposals. Provide input on withholding taxes and associated reclaim processes. Oversee shared services tax resources based in India. Support ad hoc projects and gain exposure to partnership taxation. About You We are seeking a highly organised and analytical individual with the following attributes: ACA, ACCA, CTA, or ATT qualified. Strong tax reporting experience, with exposure to auditors. Ability to work in a complex international environment and manage multiple priorities. If you re looking to take the next step in your career and want to work in a collaborative, growth-focused environment, please contact Mo Hanslod at Goodman Masson.
IT Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As an IT Service Manager, you will be responsible for managing the operational running of the business-as-usual service support services, including the allocation of duties and tasks, as well as maintaining contractual KPI obligations, customer reporting and acting as an escalation point for both our internal and external customers. You will analyse data and metrics, feeding into the problem management processes, to identify trends, exceptions, and areas for improvement. Maintain oversight of incident requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Management of major incident tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills & Experience: Proactive and innovative approach. Experience and knowledge of utilising ITIL v3/v4 best practice. Effective time management skills. Strong communication skills with all stakeholders. Willingness to learn and succeed. High motivation with a strong focus on customer service and problem-solving. Confidence and professionalism. Positive, "can do" attitude. Experience of working within a managed service provider. Experience in managing SLAs & KPIs. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company Sick Pay Policy Pension Scheme Private Medical Insurance including Dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Sep 02, 2025
Full time
IT Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As an IT Service Manager, you will be responsible for managing the operational running of the business-as-usual service support services, including the allocation of duties and tasks, as well as maintaining contractual KPI obligations, customer reporting and acting as an escalation point for both our internal and external customers. You will analyse data and metrics, feeding into the problem management processes, to identify trends, exceptions, and areas for improvement. Maintain oversight of incident requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Management of major incident tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills & Experience: Proactive and innovative approach. Experience and knowledge of utilising ITIL v3/v4 best practice. Effective time management skills. Strong communication skills with all stakeholders. Willingness to learn and succeed. High motivation with a strong focus on customer service and problem-solving. Confidence and professionalism. Positive, "can do" attitude. Experience of working within a managed service provider. Experience in managing SLAs & KPIs. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company Sick Pay Policy Pension Scheme Private Medical Insurance including Dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
