Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technical support for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale and complex developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge of web technologies (HTML, JavaScript, JQuery, CSS).• Strong analytical and problem-solving skills.• Excellent communication skills and experience working in collaborative teams.• Proficiency with Microsoft Office tools and understanding of relational databases and SQL.• Understanding of student data and its use in Higher Education. Desirable: • Knowledge of StuTalk, APIs, and system integration mechanisms.• Experience in Agile/Lean environments, or secure development practices.• Experience in Higher Education or technical support roles. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 07, 2025
Full time
Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technical support for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale and complex developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge of web technologies (HTML, JavaScript, JQuery, CSS).• Strong analytical and problem-solving skills.• Excellent communication skills and experience working in collaborative teams.• Proficiency with Microsoft Office tools and understanding of relational databases and SQL.• Understanding of student data and its use in Higher Education. Desirable: • Knowledge of StuTalk, APIs, and system integration mechanisms.• Experience in Agile/Lean environments, or secure development practices.• Experience in Higher Education or technical support roles. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Our client is looking for an experienced and forward-thinking Data Engineer to join their Digital Services team. This is a key role in shaping and delivering the enterprise data engineering strategy, ensuring that our data infrastructure is robust, secure, and ready for the future. You will be responsible for designing, building, and optimising data pipelines and database systems that support their administrative and research activities. Working collaboratively across the business you'll ensure their data is high-quality, accessible, and compliant with governance and cybersecurity standards.Key Responsibilities • Design, build, and maintain efficient data pipelines and ETL workflows.• Develop and optimise relational and non-relational database systems.• Collaborate with analysts, researchers, and IT teams to deliver tailored data solutions.• Implement and maintain data governance and metadata frameworks.• Ensure data security, integrity, and compliance with regulations such as GDPR.• Contribute to data architecture design and enterprise data strategy.• Lead technical data planning within change programmes.• Explore and implement emerging technologies to drive innovation.Essential: • Degree in a relevant discipline (or equivalent professional experience).• Professional qualification in data management or analytics (e.g., MCSE, OCP, CISSP).• Significant experience in data solution architecture within large, complex organisations.• Expertise with Oracle DBMS and SQL Server DBMS.• Strong knowledge of database management systems and cloud infrastructure.• Proficiency with Microsoft Azure, Microsoft Fabric, and Dataverse.• Excellent analytical, problem-solving, and leadership skills.• Strong communication skills and the ability to influence at all levels.Desirable: Experience in designing modular architecture and master data management.• Familiarity with cybersecurity in data engineering contexts. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 07, 2025
Full time
Our client is looking for an experienced and forward-thinking Data Engineer to join their Digital Services team. This is a key role in shaping and delivering the enterprise data engineering strategy, ensuring that our data infrastructure is robust, secure, and ready for the future. You will be responsible for designing, building, and optimising data pipelines and database systems that support their administrative and research activities. Working collaboratively across the business you'll ensure their data is high-quality, accessible, and compliant with governance and cybersecurity standards.Key Responsibilities • Design, build, and maintain efficient data pipelines and ETL workflows.• Develop and optimise relational and non-relational database systems.• Collaborate with analysts, researchers, and IT teams to deliver tailored data solutions.• Implement and maintain data governance and metadata frameworks.• Ensure data security, integrity, and compliance with regulations such as GDPR.• Contribute to data architecture design and enterprise data strategy.• Lead technical data planning within change programmes.• Explore and implement emerging technologies to drive innovation.Essential: • Degree in a relevant discipline (or equivalent professional experience).• Professional qualification in data management or analytics (e.g., MCSE, OCP, CISSP).• Significant experience in data solution architecture within large, complex organisations.• Expertise with Oracle DBMS and SQL Server DBMS.• Strong knowledge of database management systems and cloud infrastructure.• Proficiency with Microsoft Azure, Microsoft Fabric, and Dataverse.• Excellent analytical, problem-solving, and leadership skills.• Strong communication skills and the ability to influence at all levels.Desirable: Experience in designing modular architecture and master data management.• Familiarity with cybersecurity in data engineering contexts. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
We are seeking a Graduate QC Analyst to join our client's quality team in Lanarkshire, Scotland. The successful candidate will be responsible for conducting high-quality analytical testing of raw materials, intermediates, and finished products within a GMP-regulated environment. You will assist with validation, maintain laboratory equipment, and ensure compliance with industry standards. The role involves organising sample testing activities, updating documentation, and supporting batch release processes, with the aim of maintaining exemplary quality standards and efficient laboratory operations. BSc in Chemistry or equivalent Experience in a laboratory environment, GMP experience is advantageous Knowledge of EU GMP and analytical chemistry principles Attention to detail, problem-solving, and organisation skills Computer literacy and practical laboratory skills In return, you will enjoy excellent benefits. This permanent role offers ongoing development opportunities within a highly-regulated pharmaceutical environment, fostering growth in your analytical expertise and quality assurance skills.
Sep 07, 2025
Full time
We are seeking a Graduate QC Analyst to join our client's quality team in Lanarkshire, Scotland. The successful candidate will be responsible for conducting high-quality analytical testing of raw materials, intermediates, and finished products within a GMP-regulated environment. You will assist with validation, maintain laboratory equipment, and ensure compliance with industry standards. The role involves organising sample testing activities, updating documentation, and supporting batch release processes, with the aim of maintaining exemplary quality standards and efficient laboratory operations. BSc in Chemistry or equivalent Experience in a laboratory environment, GMP experience is advantageous Knowledge of EU GMP and analytical chemistry principles Attention to detail, problem-solving, and organisation skills Computer literacy and practical laboratory skills In return, you will enjoy excellent benefits. This permanent role offers ongoing development opportunities within a highly-regulated pharmaceutical environment, fostering growth in your analytical expertise and quality assurance skills.
Business Analyst / Product Owner (SaaS) The Opportunity This role is perfect for someone who thrives at the intersection of product and analysis. If you're a Business Analyst with a product mindset, or a Product Owner who loves digging into requirements and processes, this is the chance to shape SaaS products that are growing fast in a competitive market. The Role You'll be embedded in product teams, driving requirements gathering, refining user stories, and collaborating with stakeholders to ensure the right features are built at the right time. You'll balance the business need with user experience, helping to turn strategy into deliverables that drive adoption and success. Day-to-day responsibilities Gather, analyse, and document detailed requirements from stakeholders Write clear user stories and acceptance criteria for engineering teams Prioritise product backlogs in alignment with business and user needs Conduct competitor and market analysis to inform product direction Ensure requirements are understood and delivered to high quality Act as the bridge between technical teams and business leaders Identify opportunities for process improvements within product delivery Track and report on delivery progress against product roadmaps What you bring to the team Solid experience as a Business Analyst or Product Owner in a SaaS environment Strong grasp of agile methodologies (Scrum/Kanban) Excellent communication and stakeholder management skills Ability to balance technical detail with business needs Strong analytical mindset and attention to detail Experience with backlog management and requirement documentation tools A proactive, collaborative approach to solving challenges Send your CV now to 49798MS INDMANS
Sep 06, 2025
Full time
Business Analyst / Product Owner (SaaS) The Opportunity This role is perfect for someone who thrives at the intersection of product and analysis. If you're a Business Analyst with a product mindset, or a Product Owner who loves digging into requirements and processes, this is the chance to shape SaaS products that are growing fast in a competitive market. The Role You'll be embedded in product teams, driving requirements gathering, refining user stories, and collaborating with stakeholders to ensure the right features are built at the right time. You'll balance the business need with user experience, helping to turn strategy into deliverables that drive adoption and success. Day-to-day responsibilities Gather, analyse, and document detailed requirements from stakeholders Write clear user stories and acceptance criteria for engineering teams Prioritise product backlogs in alignment with business and user needs Conduct competitor and market analysis to inform product direction Ensure requirements are understood and delivered to high quality Act as the bridge between technical teams and business leaders Identify opportunities for process improvements within product delivery Track and report on delivery progress against product roadmaps What you bring to the team Solid experience as a Business Analyst or Product Owner in a SaaS environment Strong grasp of agile methodologies (Scrum/Kanban) Excellent communication and stakeholder management skills Ability to balance technical detail with business needs Strong analytical mindset and attention to detail Experience with backlog management and requirement documentation tools A proactive, collaborative approach to solving challenges Send your CV now to 49798MS INDMANS
Role : Lead Business Systems Analyst Location: South Dorset Salary: up to £58,000 and generous pension Employment Type: Permanent About the Role: We are seeking a proactive and experienced Lead Business Systems Analyst to manage a high-performing Applications Support team. You will oversee the smooth operation of business systems while supporting the transition to a modern ERP environment. This role involves leading troubleshooting efforts, coordinating with internal teams and suppliers, and building a centre of excellence for business applications. Key Responsibilities: Lead and manage the Business Applications team, including budgets, resources, and supplier relationships, to deliver efficient, high-quality support. Ensure business systems continuity, disaster recovery, and risk mitigation. Provide second and third-line support for core applications, integrations, and custom solutions. Troubleshoot issues, conduct root cause analysis, and implement preventive measures. Advise on solutions, evaluate risks, and support business case development. Gather, document, and translate requirements into functional solutions. Implement configuration or system changes, coordinate UAT, and ensure solutions meet objectives. Support system updates, patches, and upgrades with minimal disruption. Administer applications, maintaining security, integrity, and performance, and monitor integrations and batch processes. Promote knowledge sharing within the team to prevent single points of failure. Keep technical skills up to date and support ad hoc initiatives as needed. Qualifications & Experience: Proven experience managing business applications or ERP support teams. Strong hands-on knowledge of enterprise and desktop applications, ideally including Microsoft D365, AX 2012, Workday HR, Asset Management Software, or CRM systems. Desirable: Microsoft AX certifications or demonstrable experience in AX application and database management and design. Experience with SharePoint, DocuSign, and security administration for business applications is a plus. Understanding of 3rd party application integrations and supplier management. Strong troubleshooting skills and ability to interpret technical documentation. Who You Are: Highly collaborative and enjoys working with wider teams. Technically skilled with strong knowledge of ERP business processes. Motivated to share knowledge and inspire confidence in others. Proactive in resolving issues and delivering solutions promptly. Detail-oriented, risk-aware, and a positive, supportive leader. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 06, 2025
Full time
Role : Lead Business Systems Analyst Location: South Dorset Salary: up to £58,000 and generous pension Employment Type: Permanent About the Role: We are seeking a proactive and experienced Lead Business Systems Analyst to manage a high-performing Applications Support team. You will oversee the smooth operation of business systems while supporting the transition to a modern ERP environment. This role involves leading troubleshooting efforts, coordinating with internal teams and suppliers, and building a centre of excellence for business applications. Key Responsibilities: Lead and manage the Business Applications team, including budgets, resources, and supplier relationships, to deliver efficient, high-quality support. Ensure business systems continuity, disaster recovery, and risk mitigation. Provide second and third-line support for core applications, integrations, and custom solutions. Troubleshoot issues, conduct root cause analysis, and implement preventive measures. Advise on solutions, evaluate risks, and support business case development. Gather, document, and translate requirements into functional solutions. Implement configuration or system changes, coordinate UAT, and ensure solutions meet objectives. Support system updates, patches, and upgrades with minimal disruption. Administer applications, maintaining security, integrity, and performance, and monitor integrations and batch processes. Promote knowledge sharing within the team to prevent single points of failure. Keep technical skills up to date and support ad hoc initiatives as needed. Qualifications & Experience: Proven experience managing business applications or ERP support teams. Strong hands-on knowledge of enterprise and desktop applications, ideally including Microsoft D365, AX 2012, Workday HR, Asset Management Software, or CRM systems. Desirable: Microsoft AX certifications or demonstrable experience in AX application and database management and design. Experience with SharePoint, DocuSign, and security administration for business applications is a plus. Understanding of 3rd party application integrations and supplier management. Strong troubleshooting skills and ability to interpret technical documentation. Who You Are: Highly collaborative and enjoys working with wider teams. Technically skilled with strong knowledge of ERP business processes. Motivated to share knowledge and inspire confidence in others. Proactive in resolving issues and delivering solutions promptly. Detail-oriented, risk-aware, and a positive, supportive leader. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Technical Analyst/Technical business Analyst Location: Maidstone area Contract Length: 6 months - 2 days p/w in office Department: Technology Rate: Up to £450 (Inside IR35) Start Date: ASAP Overview: We're looking for an experienced Technical Analyst to join our clients Technology team on a contract basis. You'll work closely with stakeholders across the organisation to gather and translate technical requirements into effective solutions that support the delivery of strategic and operational objectives. Key Responsibilities: Analyse and document technical, functional, and non-functional requirements for new and existing systems Ensure solutions align with the organisation's technical architecture Collaborate with cross-functional teams and third-party vendors to implement technology changes Maintain up-to-date technical documentation and knowledge repositories Communicate requirements clearly to software delivery teams and technical stakeholders Map business needs to technical specifications to ensure solution delivery Support enhancements, troubleshoot issues, and ensure repeatability and traceability of changes Experience working in an As is and To be environment Any candidates who are not able to clearly demonstrate all of the required experience above within their CV, will not be considered for this role. To apply for this role, please send a copy of your CV in the first instance. Suitable candidates will be contacted in due course. If you have not heard back within 7 days following CV submission, your application in this instance will have been unsuccessful. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 06, 2025
Full time
Technical Analyst/Technical business Analyst Location: Maidstone area Contract Length: 6 months - 2 days p/w in office Department: Technology Rate: Up to £450 (Inside IR35) Start Date: ASAP Overview: We're looking for an experienced Technical Analyst to join our clients Technology team on a contract basis. You'll work closely with stakeholders across the organisation to gather and translate technical requirements into effective solutions that support the delivery of strategic and operational objectives. Key Responsibilities: Analyse and document technical, functional, and non-functional requirements for new and existing systems Ensure solutions align with the organisation's technical architecture Collaborate with cross-functional teams and third-party vendors to implement technology changes Maintain up-to-date technical documentation and knowledge repositories Communicate requirements clearly to software delivery teams and technical stakeholders Map business needs to technical specifications to ensure solution delivery Support enhancements, troubleshoot issues, and ensure repeatability and traceability of changes Experience working in an As is and To be environment Any candidates who are not able to clearly demonstrate all of the required experience above within their CV, will not be considered for this role. To apply for this role, please send a copy of your CV in the first instance. Suitable candidates will be contacted in due course. If you have not heard back within 7 days following CV submission, your application in this instance will have been unsuccessful. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: £24,000 - £29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service £1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Sep 06, 2025
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: £24,000 - £29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service £1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Location: SloughFull-time, Permanent. Salary £38k-£42k Are you an experienced Business Analyst with a strong track record of delivering high-quality IT change? Do you thrive on working with stakeholders to improve processes, enhance systems, and contribute to impactful transformation projects? We're recruiting for an established and growing organisation undergoing significant digital evolution. This is an exciting opportunity to join a collaborative and forward-thinking IT Change Team, where your skills will directly influence the performance and direction of business-critical applications. The Role As an IT Business Analyst, you'll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you'll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing (UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You'll be expected to bring both technical knowledge and a people-focused approach to stakeholder engagement, always aiming for clear communication and high-quality outcomes. About You We're looking for a self-motivated and detail-oriented individual with excellent communication skills and a passion for problem-solving. To be successful in this role, you should have: A degree in Computer Science, Business Administration, or a related field Proven experience in a Business Analyst role within an IT or systems environment Strong knowledge of business analysis tools, documentation, and methodologies Familiarity with both Agile and traditional SDLC delivery models Excellent stakeholder management and interpersonal skills Strong analytical and critical thinking abilities Proficiency with Microsoft Office, JIRA, Confluence or similar platforms Ability to manage multiple priorities and meet deadlines A proactive, adaptable, and collaborative approach to work Experience supporting ITIL-based processes and involvement in process improvement or release/change management projects will be an advantage. The Offer Full-time, permanent role based in Slough Salary £38k-£42k (depending on experience) Engaging and collaborative IT Change environment Exposure to a wide range of business functions and technologies Real ownership of your projects and deliverables Career development opportunities within a growing function Supportive leadership and a strong focus on professional development This is an excellent opportunity to make a real impact as part of a professional, agile, and business-aligned IT Change team. Apply Now If you're an experienced Business Analyst ready to take on your next challenge in a fast-paced and supportive environment, we'd love to hear from you. Apply today with your CV. Shortlisting is ongoing, and interviews will be arranged promptly.
Sep 06, 2025
Full time
Location: SloughFull-time, Permanent. Salary £38k-£42k Are you an experienced Business Analyst with a strong track record of delivering high-quality IT change? Do you thrive on working with stakeholders to improve processes, enhance systems, and contribute to impactful transformation projects? We're recruiting for an established and growing organisation undergoing significant digital evolution. This is an exciting opportunity to join a collaborative and forward-thinking IT Change Team, where your skills will directly influence the performance and direction of business-critical applications. The Role As an IT Business Analyst, you'll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you'll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing (UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You'll be expected to bring both technical knowledge and a people-focused approach to stakeholder engagement, always aiming for clear communication and high-quality outcomes. About You We're looking for a self-motivated and detail-oriented individual with excellent communication skills and a passion for problem-solving. To be successful in this role, you should have: A degree in Computer Science, Business Administration, or a related field Proven experience in a Business Analyst role within an IT or systems environment Strong knowledge of business analysis tools, documentation, and methodologies Familiarity with both Agile and traditional SDLC delivery models Excellent stakeholder management and interpersonal skills Strong analytical and critical thinking abilities Proficiency with Microsoft Office, JIRA, Confluence or similar platforms Ability to manage multiple priorities and meet deadlines A proactive, adaptable, and collaborative approach to work Experience supporting ITIL-based processes and involvement in process improvement or release/change management projects will be an advantage. The Offer Full-time, permanent role based in Slough Salary £38k-£42k (depending on experience) Engaging and collaborative IT Change environment Exposure to a wide range of business functions and technologies Real ownership of your projects and deliverables Career development opportunities within a growing function Supportive leadership and a strong focus on professional development This is an excellent opportunity to make a real impact as part of a professional, agile, and business-aligned IT Change team. Apply Now If you're an experienced Business Analyst ready to take on your next challenge in a fast-paced and supportive environment, we'd love to hear from you. Apply today with your CV. Shortlisting is ongoing, and interviews will be arranged promptly.
Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: 500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities Analyse customer behavioural data to identify emerging trends and patterns. Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements. Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis. Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams. Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions. Lead and contribute to regular Credit Risk meetings, presenting findings and recommendations to senior stakeholders, including director-level audiences. Essential Skills & Experience Experience in Credit Risk, ideally within a regulated industry. Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis. Experience in the Energy sector is advantageous but not essential. Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel. Proven ability to translate complex datasets into clear, actionable insights for senior leadership. Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences. Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Demonstrates leadership qualities and sound judgment in selecting analytical approaches. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 06, 2025
Contractor
Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: 500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities Analyse customer behavioural data to identify emerging trends and patterns. Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements. Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis. Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams. Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions. Lead and contribute to regular Credit Risk meetings, presenting findings and recommendations to senior stakeholders, including director-level audiences. Essential Skills & Experience Experience in Credit Risk, ideally within a regulated industry. Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis. Experience in the Energy sector is advantageous but not essential. Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel. Proven ability to translate complex datasets into clear, actionable insights for senior leadership. Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences. Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Demonstrates leadership qualities and sound judgment in selecting analytical approaches. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Are you an innovative Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity s future Dynamics 365 CRM? The charity is currently in the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters. Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Manager shall be a vital and visible role, fundamental to the charity s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding. Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third-party suppliers. If you want to make real and positive difference to a leading charity s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we d love you to apply. This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative right to work documentation. You will be required to attend the charity s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service. World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
Sep 06, 2025
Full time
Are you an innovative Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity s future Dynamics 365 CRM? The charity is currently in the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters. Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Manager shall be a vital and visible role, fundamental to the charity s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding. Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third-party suppliers. If you want to make real and positive difference to a leading charity s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we d love you to apply. This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative right to work documentation. You will be required to attend the charity s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service. World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
Sep 06, 2025
Full time
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
FULLY REMOTE Our client, a leading insurance company, is seeking a talented and experienced Polaris Productwriter to join their dynamic team. As a Productwriter, you will be responsible for creating and maintaining product specifications within the Polaris system, ensuring accurate and up-to-date information for the company's insurance products. The ideal candidate will have a strong background in insurance product development and a deep understanding of the Polaris system. You must have excellent communication skills, attention to detail, and the ability to work collaboratively with various stakeholders. This is a fantastic opportunity to make a significant impact within a reputable insurance company and contribute to the success of their product offerings. If you are a dedicated and innovative professional looking to take the next step in your career, apply now! Job Responsibilities Maintain existing Product Writer schemes and build new full-cycle schemes Extend XML data dictionaries and manage data structures Develop forms, EDI messages, and documentation outputs Collaborate with analysts, underwriters, developers, and testers Engage in full lifecycle activities: requirements, design, build, UAT, and go-live support Conduct regression and batch testing to ensure product quality Contribute to internal and client training on ProductWriter best practices Job Benefits Basic Salary from 50k - 53k per year, Desired Skills Experience with rating engines (e.g. Radar Live Earnix Ratabase
Sep 06, 2025
Full time
FULLY REMOTE Our client, a leading insurance company, is seeking a talented and experienced Polaris Productwriter to join their dynamic team. As a Productwriter, you will be responsible for creating and maintaining product specifications within the Polaris system, ensuring accurate and up-to-date information for the company's insurance products. The ideal candidate will have a strong background in insurance product development and a deep understanding of the Polaris system. You must have excellent communication skills, attention to detail, and the ability to work collaboratively with various stakeholders. This is a fantastic opportunity to make a significant impact within a reputable insurance company and contribute to the success of their product offerings. If you are a dedicated and innovative professional looking to take the next step in your career, apply now! Job Responsibilities Maintain existing Product Writer schemes and build new full-cycle schemes Extend XML data dictionaries and manage data structures Develop forms, EDI messages, and documentation outputs Collaborate with analysts, underwriters, developers, and testers Engage in full lifecycle activities: requirements, design, build, UAT, and go-live support Conduct regression and batch testing to ensure product quality Contribute to internal and client training on ProductWriter best practices Job Benefits Basic Salary from 50k - 53k per year, Desired Skills Experience with rating engines (e.g. Radar Live Earnix Ratabase
Senior Project Manager (PAM, CYBERARK re-deployment Programme) Duration: 12 Months Rate: £600 - £800 per day (Inside of IR35) The Project Leader/Epic Delivery Owner (EDO) is responsible for managing epics (projects) within the CISO division, from the initial ideation through to completion. He coordinates the people assigned to the epics and ensure the required processes are applied to deliver epics on time, within budget and with the desired outcomes aligned to objectives. In the context of our IDAM Programme, we are looking an Infrastructure Project Leader/EDO with knowledge of the IDAM (IDentity & Access Management) domain to lead technical projects. The ideal candidate has already led the complete re-deployment of a CyberArk Infrastructure in a complex environment. Your mission: Ensure that: Adequate resources are assigned to the epics with the involved team leaders Deliverables/artifacts are produced and validated Monitor the delivery in terms of Scope/planning/budget/quality Changes, risks & issues are duly monitored and appropriate actions are taken in agreement with the Sponsor and Epic Owner Epic outputs are appropriately tested and deployed in production Benefits are met, the implemented solution is accepted and operational teams ready to embrace the changes Clients methodology and governance is respected Report these elements to the appropriate stakeholders/ committees in order to ensure full awareness and appropriate decisions are taken Your responsibilities: In relation to the management aspects: Running the epic on a day-to-day basis on behalf of the Sponsorship Committee: Monitor the epic, from definition phase to closure phase, including managing all internal and external dependencies, milestones, and impacts. Ensure the epics produce the required deliverables/artifacts with the required quality and within agreed time and budget and with the respect of the methodology framework. Direct, motivate, and challenge the project team, i.e. all contributing to a successful delivery, so that epic scope and expectations are met. Manage the risks and issues, including the collection, evaluation, and planning of corrective and/or preventive actions, and monitoring and escalating risks and issues to the Sponsorship Committee. Perform change control, ensuring there are no unapproved scope deviations. Following up any changes (scope, budget increase, and other changes) in agreement with the Sponsor. Prepare for and report to the Sponsorship Committee through Weekly Status Reports. In relation to the qualitative aspects: Producing the Project Quality Plan (PQP), documenting the approach to quality management: governance structure, management process and assigned responsibilities for achieving the required quality levels. In relation to the planning: Creating plans - and if necessary exception plans - together with the involved teams, and reaching agreement on these plans, including the plans' success criteria, with the Sponsorship Committee. Initiating the different demands via for example the QBR & QP process or other processes if needed. Planning from definition to closure, included managing all internal and external dependencies, milestones, an impact. In relation to the operationalization: With the help of the ERO (Business Analyst) ensure the needed Operationalisation aspects are foreseen and fully embedded in the delivery In relation to the post-implementation stage: Preparing the Post-Implementation Report for validation by the Sponsor, including any Lessons Learned. In relation to the soft skill needed: Good communication and interpersonal skills Problem solving abilities Punctual and meticulous Critical thinker Strong team and collaboration focus High work ethic and adaptable Ability to work autonomously Your Profile: You already have 10+ years of proven Project Management experience in a large Financial Services organisation The scope of work you have managed includes development of associated business processes, procedures, controls and KPIs. You are experienced in managing end to end several projects in parallel with size varying from 1000 to 3,000 man-days. You have demonstrated through your career strong leadership skills with the ability as well to adapt your style according to the context and the different project stakeholders. These projects were managed according to at least one of the industry standard methodologies like Waterfall, PMI or Prince2, and have experience of agile delivery methods Your responsibilities encompassed the different aspects of these ones (Planning, Budgets, Risks & Issues, Resources management ). Previous experience of outsourced projects management is a plus. You naturally have strong negotiation and conflict management skills and you are able to influence different levels of management towards your projects targets. You are fluent in English and have excellent communication skills (listening, writing, and presenting) at all levels, from staff members to senior management level. You have a natural affinity with the technical domains. You are familiar with a range of Information Security technologies, infrastructure, processes and services in domains especially Identity & Access Management. Knowledge of CyberArk technologies is a plus. Rates depend on experience and client requirements
Sep 06, 2025
Full time
Senior Project Manager (PAM, CYBERARK re-deployment Programme) Duration: 12 Months Rate: £600 - £800 per day (Inside of IR35) The Project Leader/Epic Delivery Owner (EDO) is responsible for managing epics (projects) within the CISO division, from the initial ideation through to completion. He coordinates the people assigned to the epics and ensure the required processes are applied to deliver epics on time, within budget and with the desired outcomes aligned to objectives. In the context of our IDAM Programme, we are looking an Infrastructure Project Leader/EDO with knowledge of the IDAM (IDentity & Access Management) domain to lead technical projects. The ideal candidate has already led the complete re-deployment of a CyberArk Infrastructure in a complex environment. Your mission: Ensure that: Adequate resources are assigned to the epics with the involved team leaders Deliverables/artifacts are produced and validated Monitor the delivery in terms of Scope/planning/budget/quality Changes, risks & issues are duly monitored and appropriate actions are taken in agreement with the Sponsor and Epic Owner Epic outputs are appropriately tested and deployed in production Benefits are met, the implemented solution is accepted and operational teams ready to embrace the changes Clients methodology and governance is respected Report these elements to the appropriate stakeholders/ committees in order to ensure full awareness and appropriate decisions are taken Your responsibilities: In relation to the management aspects: Running the epic on a day-to-day basis on behalf of the Sponsorship Committee: Monitor the epic, from definition phase to closure phase, including managing all internal and external dependencies, milestones, and impacts. Ensure the epics produce the required deliverables/artifacts with the required quality and within agreed time and budget and with the respect of the methodology framework. Direct, motivate, and challenge the project team, i.e. all contributing to a successful delivery, so that epic scope and expectations are met. Manage the risks and issues, including the collection, evaluation, and planning of corrective and/or preventive actions, and monitoring and escalating risks and issues to the Sponsorship Committee. Perform change control, ensuring there are no unapproved scope deviations. Following up any changes (scope, budget increase, and other changes) in agreement with the Sponsor. Prepare for and report to the Sponsorship Committee through Weekly Status Reports. In relation to the qualitative aspects: Producing the Project Quality Plan (PQP), documenting the approach to quality management: governance structure, management process and assigned responsibilities for achieving the required quality levels. In relation to the planning: Creating plans - and if necessary exception plans - together with the involved teams, and reaching agreement on these plans, including the plans' success criteria, with the Sponsorship Committee. Initiating the different demands via for example the QBR & QP process or other processes if needed. Planning from definition to closure, included managing all internal and external dependencies, milestones, an impact. In relation to the operationalization: With the help of the ERO (Business Analyst) ensure the needed Operationalisation aspects are foreseen and fully embedded in the delivery In relation to the post-implementation stage: Preparing the Post-Implementation Report for validation by the Sponsor, including any Lessons Learned. In relation to the soft skill needed: Good communication and interpersonal skills Problem solving abilities Punctual and meticulous Critical thinker Strong team and collaboration focus High work ethic and adaptable Ability to work autonomously Your Profile: You already have 10+ years of proven Project Management experience in a large Financial Services organisation The scope of work you have managed includes development of associated business processes, procedures, controls and KPIs. You are experienced in managing end to end several projects in parallel with size varying from 1000 to 3,000 man-days. You have demonstrated through your career strong leadership skills with the ability as well to adapt your style according to the context and the different project stakeholders. These projects were managed according to at least one of the industry standard methodologies like Waterfall, PMI or Prince2, and have experience of agile delivery methods Your responsibilities encompassed the different aspects of these ones (Planning, Budgets, Risks & Issues, Resources management ). Previous experience of outsourced projects management is a plus. You naturally have strong negotiation and conflict management skills and you are able to influence different levels of management towards your projects targets. You are fluent in English and have excellent communication skills (listening, writing, and presenting) at all levels, from staff members to senior management level. You have a natural affinity with the technical domains. You are familiar with a range of Information Security technologies, infrastructure, processes and services in domains especially Identity & Access Management. Knowledge of CyberArk technologies is a plus. Rates depend on experience and client requirements
Qualient Technology Solutions UK Limited
Wotton, Surrey
Job Description:- Key Responsibilities: Perform in-depth data cleanup across Oracle Cloud SCM and Planning modules, including items, suppliers, inventory, planning parameters, and related master data. Identify and resolve data quality issues in collaboration with business users and system analysts. Document end-to-end processes related to supply chain planning, procurement, inventory management, and master data maintenance. Define and assign roles and responsibilities for data ownership and stewardship within SCM and Planning functions. Support development of governance frameworks and data management playbooks. Assist with training and knowledge transfer to internal teams. Qualifications: Hands-on experience with Oracle Cloud SCM and Planning modules (e.g., Inventory, Product Hub, Supply Planning, Demand Planning, Procurement). Strong understanding of master data management and data governance principles. Proven ability to map and document business processes clearly and effectively. Experience working cross-functionally with supply chain, planning, and IT teams. Strong analytical, communication, and organizational skills. Prior experience in a consulting, systems analyst, or business analyst role in a cloud ERP environment is preferred.
Sep 06, 2025
Contractor
Job Description:- Key Responsibilities: Perform in-depth data cleanup across Oracle Cloud SCM and Planning modules, including items, suppliers, inventory, planning parameters, and related master data. Identify and resolve data quality issues in collaboration with business users and system analysts. Document end-to-end processes related to supply chain planning, procurement, inventory management, and master data maintenance. Define and assign roles and responsibilities for data ownership and stewardship within SCM and Planning functions. Support development of governance frameworks and data management playbooks. Assist with training and knowledge transfer to internal teams. Qualifications: Hands-on experience with Oracle Cloud SCM and Planning modules (e.g., Inventory, Product Hub, Supply Planning, Demand Planning, Procurement). Strong understanding of master data management and data governance principles. Proven ability to map and document business processes clearly and effectively. Experience working cross-functionally with supply chain, planning, and IT teams. Strong analytical, communication, and organizational skills. Prior experience in a consulting, systems analyst, or business analyst role in a cloud ERP environment is preferred.
Do you have experience of managing the quality and accuracy of data as a data steward or analyst? Are you looking to work for a global and forward-thinking business - working fully remote? If so, we are keen to hear from you! The role: This Master Data Steward Business Partner role is an exciting opportunity to help shape my clients future. Responsible for creating and maintaining centralised master data elements across the global enterprise. Master Data components will primarily focus on Customers and Vendors but may also include Materials at times to balance workloads. Utilise data governance tools, standards and processes to ensure a high level of master data quality. Work with Master Data team and business functions to develop a healthy data quality mindset and master data solutions to achieve business objectives. Run data quality monitoring and reporting to identify opportunities for continuous improvement. Your responsibilities as a Master Data Steward Business Partner : Create and maintain master data objects for Customers & Vendors across in MDG. Ensure master data practices are carried out in accordance with MDG policies. Achieve SLA and KPI metrics on a consistent basis. Run data quality reporting and identify opportunities for improvement. Carryout continuous improvement activities related to data quality and timely delivery. Ensure reliability, traceability, authenticity and security of all master data components. Train and coach others on SAP and MDM/MDG processes. Be an ambassador for MDM/MDG team. Gain trust with key stakeholders to accomplish MDM/MDG objectives. Collaborative solution building within the business. The Person: Proven related experience: ideally 3 years +. Preferably a Bachelor's Degree preferred or equivalent. Ideally experience with SAP S/4 HANA Fashion and SAP MDG toolbox preferred / Competent with SAP master data and data governance tools. Detail oriented with adherence to business process disciplines. Adherence to sound MDM/MDG disciplines. Facilitator of change with support from leadership. Ambassador for MDM/MDG team. Passionate about data quality, inspires this same passion in others. Even-keeled and professional in the face of challenges. Acts with integrity and honesty. Action oriented and solution minded. Self-monitoring. Proactively seeks continuous improvement opportunities. Demonstrated understanding of data governance modelling, tools and data connectivity. If you have the data experience our global client is looking for then apply now for immediate consideration. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Sep 06, 2025
Full time
Do you have experience of managing the quality and accuracy of data as a data steward or analyst? Are you looking to work for a global and forward-thinking business - working fully remote? If so, we are keen to hear from you! The role: This Master Data Steward Business Partner role is an exciting opportunity to help shape my clients future. Responsible for creating and maintaining centralised master data elements across the global enterprise. Master Data components will primarily focus on Customers and Vendors but may also include Materials at times to balance workloads. Utilise data governance tools, standards and processes to ensure a high level of master data quality. Work with Master Data team and business functions to develop a healthy data quality mindset and master data solutions to achieve business objectives. Run data quality monitoring and reporting to identify opportunities for continuous improvement. Your responsibilities as a Master Data Steward Business Partner : Create and maintain master data objects for Customers & Vendors across in MDG. Ensure master data practices are carried out in accordance with MDG policies. Achieve SLA and KPI metrics on a consistent basis. Run data quality reporting and identify opportunities for improvement. Carryout continuous improvement activities related to data quality and timely delivery. Ensure reliability, traceability, authenticity and security of all master data components. Train and coach others on SAP and MDM/MDG processes. Be an ambassador for MDM/MDG team. Gain trust with key stakeholders to accomplish MDM/MDG objectives. Collaborative solution building within the business. The Person: Proven related experience: ideally 3 years +. Preferably a Bachelor's Degree preferred or equivalent. Ideally experience with SAP S/4 HANA Fashion and SAP MDG toolbox preferred / Competent with SAP master data and data governance tools. Detail oriented with adherence to business process disciplines. Adherence to sound MDM/MDG disciplines. Facilitator of change with support from leadership. Ambassador for MDM/MDG team. Passionate about data quality, inspires this same passion in others. Even-keeled and professional in the face of challenges. Acts with integrity and honesty. Action oriented and solution minded. Self-monitoring. Proactively seeks continuous improvement opportunities. Demonstrated understanding of data governance modelling, tools and data connectivity. If you have the data experience our global client is looking for then apply now for immediate consideration. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Data Engineer - Portsmouth - 60,000 A rapidly growing software company in Portsmouth is looking for a Data Engineer to lead the build of their first-ever data platform. This is a greenfield opportunity to architect and implement scalable data infrastructure from scratch, with the potential to grow into a team lead role. With over 100 employees and continued expansion, they're now investing in data to support smarter decision-making across their subscription-based business. This is a hands-on role with strategic impact. You'll have the autonomy to choose the right tools and shape the data architecture. If successful, you'll have the opportunity to grow the data function and step into a leadership role. The Role: Designing and building robust ETL pipelines using tools like dbt or Apache Airflow Integrating data from APIs, databases, and SaaS platforms into BigQuery Structuring clean, queryable data models to support analytics and reporting Collaborating with analysts to deliver insightful dashboards via Looker Establishing data governance and quality processes Requirements: GCP (BigQuery), but open to other cloud backgrounds ETL: dbt, Apache Airflow, or similar BI: Looker (preferred), or other BI tools Languages: SQL, Python, Java Experienced data engineer, with strong ETL and cloud data warehouse experience Proficiency in SQL and data modelling best practices Experience with BI tools and dashboard creation Self-starter attitude with minimal supervision required Package: Competitive salary up to 70,000 + discretionary bonus (performance reviewed twice a year) Discounts, perks, and 20 days holiday Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Sep 06, 2025
Full time
Data Engineer - Portsmouth - 60,000 A rapidly growing software company in Portsmouth is looking for a Data Engineer to lead the build of their first-ever data platform. This is a greenfield opportunity to architect and implement scalable data infrastructure from scratch, with the potential to grow into a team lead role. With over 100 employees and continued expansion, they're now investing in data to support smarter decision-making across their subscription-based business. This is a hands-on role with strategic impact. You'll have the autonomy to choose the right tools and shape the data architecture. If successful, you'll have the opportunity to grow the data function and step into a leadership role. The Role: Designing and building robust ETL pipelines using tools like dbt or Apache Airflow Integrating data from APIs, databases, and SaaS platforms into BigQuery Structuring clean, queryable data models to support analytics and reporting Collaborating with analysts to deliver insightful dashboards via Looker Establishing data governance and quality processes Requirements: GCP (BigQuery), but open to other cloud backgrounds ETL: dbt, Apache Airflow, or similar BI: Looker (preferred), or other BI tools Languages: SQL, Python, Java Experienced data engineer, with strong ETL and cloud data warehouse experience Proficiency in SQL and data modelling best practices Experience with BI tools and dashboard creation Self-starter attitude with minimal supervision required Package: Competitive salary up to 70,000 + discretionary bonus (performance reviewed twice a year) Discounts, perks, and 20 days holiday Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Your new company An opportunity has arisen to join a leading provider of individual wealth management, asset management and related services to private clients, charities, trustees and professional partners. They have recently gone through a large organisational change and are in the process of transforming their business and technology processes. The organisation prides themselves on their strong culture. While they have grown through acquisition, they still manage to maintain a collaborative and supportive environment and provide a "family feel" to their employees. Your new role A Senior Business Analyst is required to join a newly created business design function. The design function sits within the Technology department and the role combines knowledge of business architecture and business analysis. This is a specialist role working in a multidisciplined team, alongside Business Design specialists in Architecture and Testing, delivering a unified business design capability.The role is to ensure that business analysis delivers the most effective change, optimising business processes and technological advancements. As a Business Design Specialist, you will provide depth of knowledge across business analysis, working closely with team members and other design specialisms. The unified Business Design Capability aims to cover Technical and Business design, and overall quality engineering (testing). As a design specialist, you will be expected to lead complex business analysis, problem definition, requirements capture and documentation, considering how the existing system estate and capabilities can be utilised and how business outcomes can be tested and proved. You will also be expected to support Design Analysts in the team, who focus on breadth of knowledge across all 3 disciplines. The business design specialist will also assist with the motivation and support of team members on business architecture and analysis activities for the overall product portfolio. They will also support by establishing communities of practice, focusing on BA practices across all product portfolios. What you'll need to succeed You will be a Senior Business Analyst with experience of working on multiple, complex projects and portfolios throughout the full lifecycle. You will have excellent analytical, problem-solving, and decision-making skills. Excellent communication skills with the ability to work effectively with cross-functional teams. Knowledge of Agile methodologies and working in an Agile environment is a plus. You will have highly developed business analytical skills - specifically aimed at the generation of complete business requirements and also business cases for IT change. You will have high levels of initiative, professionalism, independence and resilience and have a proven record of producing quality technical requirements, design and test documentation. You will be able to demonstrate leadership skills and have the ability to work with senior-level stakeholders, ideally with some experience of mentoring and training BAs previously. Experience working in the financial services industry is preferable; knowledge of wealth management is highly desirable. What you'll get in return 65,000 basic salary + bonus Several, including a 25-day holiday and 9% pension Hybrid working - 1-2 days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 06, 2025
Full time
Your new company An opportunity has arisen to join a leading provider of individual wealth management, asset management and related services to private clients, charities, trustees and professional partners. They have recently gone through a large organisational change and are in the process of transforming their business and technology processes. The organisation prides themselves on their strong culture. While they have grown through acquisition, they still manage to maintain a collaborative and supportive environment and provide a "family feel" to their employees. Your new role A Senior Business Analyst is required to join a newly created business design function. The design function sits within the Technology department and the role combines knowledge of business architecture and business analysis. This is a specialist role working in a multidisciplined team, alongside Business Design specialists in Architecture and Testing, delivering a unified business design capability.The role is to ensure that business analysis delivers the most effective change, optimising business processes and technological advancements. As a Business Design Specialist, you will provide depth of knowledge across business analysis, working closely with team members and other design specialisms. The unified Business Design Capability aims to cover Technical and Business design, and overall quality engineering (testing). As a design specialist, you will be expected to lead complex business analysis, problem definition, requirements capture and documentation, considering how the existing system estate and capabilities can be utilised and how business outcomes can be tested and proved. You will also be expected to support Design Analysts in the team, who focus on breadth of knowledge across all 3 disciplines. The business design specialist will also assist with the motivation and support of team members on business architecture and analysis activities for the overall product portfolio. They will also support by establishing communities of practice, focusing on BA practices across all product portfolios. What you'll need to succeed You will be a Senior Business Analyst with experience of working on multiple, complex projects and portfolios throughout the full lifecycle. You will have excellent analytical, problem-solving, and decision-making skills. Excellent communication skills with the ability to work effectively with cross-functional teams. Knowledge of Agile methodologies and working in an Agile environment is a plus. You will have highly developed business analytical skills - specifically aimed at the generation of complete business requirements and also business cases for IT change. You will have high levels of initiative, professionalism, independence and resilience and have a proven record of producing quality technical requirements, design and test documentation. You will be able to demonstrate leadership skills and have the ability to work with senior-level stakeholders, ideally with some experience of mentoring and training BAs previously. Experience working in the financial services industry is preferable; knowledge of wealth management is highly desirable. What you'll get in return 65,000 basic salary + bonus Several, including a 25-day holiday and 9% pension Hybrid working - 1-2 days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst will include: Oversee call lines and online chat activity to ensure efficient handling throughout the day Adjust staffing and agent codes in real time to maintain service levels and operational flow Monitor and respond to the real-time inbox, ensuring timely action and communication Create and maintain weekly schedules to ensure adequate coverage across all channels Produce contact volume reports and analyse performance trends to support decision-making Use data to identify patterns and recommend adjustments to improve efficiency and customer experience Work closely with team leaders and operational managers to align resource planning with business needs Maintain confidentiality and demonstrates integrity in all tasks Qualifications and skills required for the Workflow & Real-Time Analyst position: You will thrive in a fast-paced, dynamic environment Competent in taking ownership of own responsibilities Ability to manage multiple priorities without compromising quality Strong team player with excellent communication skills Comfortable working with data to draw insights and support operational decisions Skilled in using Excel to automate tasks, analyse data, and build reports Experience with Calabrio is highly desirable PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of Workflow & Real-Time Analyst or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
Sep 05, 2025
Contractor
Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst will include: Oversee call lines and online chat activity to ensure efficient handling throughout the day Adjust staffing and agent codes in real time to maintain service levels and operational flow Monitor and respond to the real-time inbox, ensuring timely action and communication Create and maintain weekly schedules to ensure adequate coverage across all channels Produce contact volume reports and analyse performance trends to support decision-making Use data to identify patterns and recommend adjustments to improve efficiency and customer experience Work closely with team leaders and operational managers to align resource planning with business needs Maintain confidentiality and demonstrates integrity in all tasks Qualifications and skills required for the Workflow & Real-Time Analyst position: You will thrive in a fast-paced, dynamic environment Competent in taking ownership of own responsibilities Ability to manage multiple priorities without compromising quality Strong team player with excellent communication skills Comfortable working with data to draw insights and support operational decisions Skilled in using Excel to automate tasks, analyse data, and build reports Experience with Calabrio is highly desirable PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of Workflow & Real-Time Analyst or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
Claims Analytics Manager - Motor & Home The Claims Analytics Manager will support the Head of Claims Data & Analytics by leading on an area of the analytics function within the Claims department, covering Motor and Home. This role focuses on leveraging data to drive insights, improving claims handling efficiency in support of the Claims Operation, and supporting efficiency and indemnity improvement initiatives. The role holder will be a crucial link between the claims function and wider areas of the business such as Pricing and Actuarial, ensuring emerging trends are anticipated, quantified and communicated. They will develop the analytics team, ensuring analysis is robust and well-governed, using up to date statistical techniques. Main Responsibilities as Claims Analytics Manager - Motor & Home: Data Analytics: Analyse claims data to identify trends and patterns. Utilise data analytics tools and techniques to gain valuable insights that support claims handling efficiency and effectiveness. Business Insight: Produce materials to input to the Long-Term Pricing Process and other senior management meetings. Ensure there is a link between the Claims operation and the wider technical areas of the business. Continuous Improvement: Track and report on the benefits of continuous improvement initiatives. Ensure these initiatives are delivering value and driving operational improvements. Stakeholder Management: Work closely with Claims Operations Managers and other stakeholders to understand their data needs and provide actionable insights. Shape the questions and understand the rationale behind data requests. Assist with prioritisation. Performance Management & Reporting: Establish key performance metrics to monitor claims data performance. Regularly track and report on the effectiveness of data-driven initiatives to senior leaders and other stakeholders. People Management: Develop the skills and capabilities of direct reports. Provide training and support to the wider claims team to enhance data literacy and analytical capabilities. Process Improvement: Collaborate with claims teams to identify opportunities for process improvement based on data-driven insights. Streamline claims workflows and enhance operational efficiency. Skills and experience you need as Claims Analytics Manager - Motor & Home: Analytical Skills: Prior experience in data analytics within Personal Lines Insurance is essential. The role holder should have a strong understanding of data quality and the potential of rich, complete, and accurate data. Management Skills: Ability to motivate and develop analysts. Excellent stakeholder management and the ability to drive through change. Communication: Ability to communicate complex messages at both executive and delivery team levels. Proficiency in data storytelling and designing clear presentations. Customer Focus: Places the internal customer at the heart of their work. Works effectively with customer/user experience design teams to deliver the best possible experience. Prioritisation: Uses critical thinking and problem-solving to make sound prioritisation decisions. Manages stakeholders' expectations effectively. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 05, 2025
Full time
Claims Analytics Manager - Motor & Home The Claims Analytics Manager will support the Head of Claims Data & Analytics by leading on an area of the analytics function within the Claims department, covering Motor and Home. This role focuses on leveraging data to drive insights, improving claims handling efficiency in support of the Claims Operation, and supporting efficiency and indemnity improvement initiatives. The role holder will be a crucial link between the claims function and wider areas of the business such as Pricing and Actuarial, ensuring emerging trends are anticipated, quantified and communicated. They will develop the analytics team, ensuring analysis is robust and well-governed, using up to date statistical techniques. Main Responsibilities as Claims Analytics Manager - Motor & Home: Data Analytics: Analyse claims data to identify trends and patterns. Utilise data analytics tools and techniques to gain valuable insights that support claims handling efficiency and effectiveness. Business Insight: Produce materials to input to the Long-Term Pricing Process and other senior management meetings. Ensure there is a link between the Claims operation and the wider technical areas of the business. Continuous Improvement: Track and report on the benefits of continuous improvement initiatives. Ensure these initiatives are delivering value and driving operational improvements. Stakeholder Management: Work closely with Claims Operations Managers and other stakeholders to understand their data needs and provide actionable insights. Shape the questions and understand the rationale behind data requests. Assist with prioritisation. Performance Management & Reporting: Establish key performance metrics to monitor claims data performance. Regularly track and report on the effectiveness of data-driven initiatives to senior leaders and other stakeholders. People Management: Develop the skills and capabilities of direct reports. Provide training and support to the wider claims team to enhance data literacy and analytical capabilities. Process Improvement: Collaborate with claims teams to identify opportunities for process improvement based on data-driven insights. Streamline claims workflows and enhance operational efficiency. Skills and experience you need as Claims Analytics Manager - Motor & Home: Analytical Skills: Prior experience in data analytics within Personal Lines Insurance is essential. The role holder should have a strong understanding of data quality and the potential of rich, complete, and accurate data. Management Skills: Ability to motivate and develop analysts. Excellent stakeholder management and the ability to drive through change. Communication: Ability to communicate complex messages at both executive and delivery team levels. Proficiency in data storytelling and designing clear presentations. Customer Focus: Places the internal customer at the heart of their work. Works effectively with customer/user experience design teams to deliver the best possible experience. Prioritisation: Uses critical thinking and problem-solving to make sound prioritisation decisions. Manages stakeholders' expectations effectively. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Data Engineer Reference: (phone number removed) Umbrella Rate: £30.42/hr (Inside IR35) Are you ready to elevate your career as a Data Engineer? This is your chance to join a forward-thinking company that s revolutionising customer experience through cutting-edge technology. This role offers you the opportunity to work on innovative projects, modernising data infrastructure and enabling data-driven decision-making. With hybrid working arrangements and exposure to advanced cloud-based tools, this position is perfect for someone looking to make a meaningful impact while enjoying flexibility and professional growth. What You Will Do: • Design, build, and maintain scalable data pipelines and ETL processes to enhance customer service operations. • Migrate and modernise legacy data systems to cloud-based solutions for improved performance and accessibility. • Integrate data from CRM systems and customer touchpoints into cloud platforms for unified analysis. • Ensure data quality, consistency, and availability to support reporting and analytics. • Collaborate with Data Analysts to deliver actionable insights and support proactive customer engagement strategies. • Implement data solutions using Google Cloud Platform services such as BigQuery, Cloud Functions, and Dataflow. What You Will Bring: • Proven experience as a Data Engineer, ideally within a customer service or contact centre environment. • Proficiency in SQL, Python, and data pipeline development. • Hands-on experience with Google Cloud Platform and cloud data tools. • Familiarity with CRM systems and customer data structures. • Strong problem-solving skills, attention to detail, and the ability to work collaboratively with cross-functional teams. This company values innovation, collaboration, and excellence in customer service. By joining this team, you ll play a pivotal role in modernising data systems and enabling data-driven strategies that enhance customer experiences. Your contributions will directly support initiatives that align with the company s commitment to delivering exceptional service and cutting-edge solutions. Location: This hybrid role is based in Whitley, Coventry, with hybrid working opportunities after an initial training period. Interested? If you re ready to take your career as a Data Engineer to the next level, don t miss this opportunity to work on exciting projects and shape the future of customer experience. Apply today and let your expertise shine! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Sep 05, 2025
Contractor
Data Engineer Reference: (phone number removed) Umbrella Rate: £30.42/hr (Inside IR35) Are you ready to elevate your career as a Data Engineer? This is your chance to join a forward-thinking company that s revolutionising customer experience through cutting-edge technology. This role offers you the opportunity to work on innovative projects, modernising data infrastructure and enabling data-driven decision-making. With hybrid working arrangements and exposure to advanced cloud-based tools, this position is perfect for someone looking to make a meaningful impact while enjoying flexibility and professional growth. What You Will Do: • Design, build, and maintain scalable data pipelines and ETL processes to enhance customer service operations. • Migrate and modernise legacy data systems to cloud-based solutions for improved performance and accessibility. • Integrate data from CRM systems and customer touchpoints into cloud platforms for unified analysis. • Ensure data quality, consistency, and availability to support reporting and analytics. • Collaborate with Data Analysts to deliver actionable insights and support proactive customer engagement strategies. • Implement data solutions using Google Cloud Platform services such as BigQuery, Cloud Functions, and Dataflow. What You Will Bring: • Proven experience as a Data Engineer, ideally within a customer service or contact centre environment. • Proficiency in SQL, Python, and data pipeline development. • Hands-on experience with Google Cloud Platform and cloud data tools. • Familiarity with CRM systems and customer data structures. • Strong problem-solving skills, attention to detail, and the ability to work collaboratively with cross-functional teams. This company values innovation, collaboration, and excellence in customer service. By joining this team, you ll play a pivotal role in modernising data systems and enabling data-driven strategies that enhance customer experiences. Your contributions will directly support initiatives that align with the company s commitment to delivering exceptional service and cutting-edge solutions. Location: This hybrid role is based in Whitley, Coventry, with hybrid working opportunities after an initial training period. Interested? If you re ready to take your career as a Data Engineer to the next level, don t miss this opportunity to work on exciting projects and shape the future of customer experience. Apply today and let your expertise shine! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
