Earnings: £34,000 - £38,000 per year Permanent Full-Time Main Dealer Career Progression Training Provided C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team. This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment. We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team. Service Advisor Role and Responsibilities: Act as the first point of contact for service customers, providing a professional and friendly welcome. Manage customer service enquiries, bookings, and follow-ups both in person and over the phone. Accurately record service requests and vehicle requirements. Liaise with the workshop and technical teams to schedule work efficiently. Keep customers updated with progress and ensure a high level of communication throughout the service or repair process. Upsell additional products and services where appropriate to meet customer needs and maximise revenue. Ensure all work is completed to the highest customer satisfaction levels. Maintain accurate customer and vehicle records using the dealer management system. Service Advisor Requirements: Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment essential. Strong customer service and communication skills. Good technical understanding of vehicle servicing and repairs would be beneficial. Ability to upsell additional products and services. Well-organised with excellent attention to detail. Team player with a proactive and positive attitude. Full UK Driving Licence essential. Benefits: £34,000 to £38,000 per year depending on experience and performance. Company car scheme available. Full pension scheme. Private healthcare plan. Ongoing manufacturer and customer service training. Career progression opportunities within a growing dealership group. Employee rewards, bonus schemes, and recognition programmes. Modern, high-tech dealership environment. Supportive and professional team culture. If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today! For more information, please contact Ian Bowker at C&B Recruitment. Service Advisor, Aftersales Advisor, Automotive Service Advisor, Customer Service Advisor, Vehicle Service Advisor, Main Dealer Jobs, Automotive Aftersales, Service Receptionist, Dealership Service Advisor.
Sep 15, 2025
Full time
Earnings: £34,000 - £38,000 per year Permanent Full-Time Main Dealer Career Progression Training Provided C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team. This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment. We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team. Service Advisor Role and Responsibilities: Act as the first point of contact for service customers, providing a professional and friendly welcome. Manage customer service enquiries, bookings, and follow-ups both in person and over the phone. Accurately record service requests and vehicle requirements. Liaise with the workshop and technical teams to schedule work efficiently. Keep customers updated with progress and ensure a high level of communication throughout the service or repair process. Upsell additional products and services where appropriate to meet customer needs and maximise revenue. Ensure all work is completed to the highest customer satisfaction levels. Maintain accurate customer and vehicle records using the dealer management system. Service Advisor Requirements: Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment essential. Strong customer service and communication skills. Good technical understanding of vehicle servicing and repairs would be beneficial. Ability to upsell additional products and services. Well-organised with excellent attention to detail. Team player with a proactive and positive attitude. Full UK Driving Licence essential. Benefits: £34,000 to £38,000 per year depending on experience and performance. Company car scheme available. Full pension scheme. Private healthcare plan. Ongoing manufacturer and customer service training. Career progression opportunities within a growing dealership group. Employee rewards, bonus schemes, and recognition programmes. Modern, high-tech dealership environment. Supportive and professional team culture. If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today! For more information, please contact Ian Bowker at C&B Recruitment. Service Advisor, Aftersales Advisor, Automotive Service Advisor, Customer Service Advisor, Vehicle Service Advisor, Main Dealer Jobs, Automotive Aftersales, Service Receptionist, Dealership Service Advisor.
Earnings: £34,000 - £38,000 per year Permanent Full-Time Main Dealer Career Progression Training Provided C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team. This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment. We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team. Service Advisor Role and Responsibilities: Act as the first point of contact for service customers, providing a professional and friendly welcome. Manage customer service enquiries, bookings, and follow-ups both in person and over the phone. Accurately record service requests and vehicle requirements. Liaise with the workshop and technical teams to schedule work efficiently. Keep customers updated with progress and ensure a high level of communication throughout the service or repair process. Upsell additional products and services where appropriate to meet customer needs and maximise revenue. Ensure all work is completed to the highest customer satisfaction levels. Maintain accurate customer and vehicle records using the dealer management system. Service Advisor Requirements: Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment essential. Strong customer service and communication skills. Good technical understanding of vehicle servicing and repairs would be beneficial. Ability to upsell additional products and services. Well-organised with excellent attention to detail. Team player with a proactive and positive attitude. Full UK Driving Licence essential. Benefits: £34,000 to £38,000 per year depending on experience and performance. Company car scheme available. Full pension scheme. Private healthcare plan. Ongoing manufacturer and customer service training. Career progression opportunities within a growing dealership group. Employee rewards, bonus schemes, and recognition programmes. Modern, high-tech dealership environment. Supportive and professional team culture. If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today! For more information, please contact Ian Bowker at C&B Recruitment. Service Advisor, Aftersales Advisor, Automotive Service Advisor, Customer Service Advisor, Vehicle Service Advisor, Main Dealer Jobs, Automotive Aftersales, Service Receptionist, Dealership Service Advisor.
Sep 15, 2025
Full time
Earnings: £34,000 - £38,000 per year Permanent Full-Time Main Dealer Career Progression Training Provided C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team. This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment. We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team. Service Advisor Role and Responsibilities: Act as the first point of contact for service customers, providing a professional and friendly welcome. Manage customer service enquiries, bookings, and follow-ups both in person and over the phone. Accurately record service requests and vehicle requirements. Liaise with the workshop and technical teams to schedule work efficiently. Keep customers updated with progress and ensure a high level of communication throughout the service or repair process. Upsell additional products and services where appropriate to meet customer needs and maximise revenue. Ensure all work is completed to the highest customer satisfaction levels. Maintain accurate customer and vehicle records using the dealer management system. Service Advisor Requirements: Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment essential. Strong customer service and communication skills. Good technical understanding of vehicle servicing and repairs would be beneficial. Ability to upsell additional products and services. Well-organised with excellent attention to detail. Team player with a proactive and positive attitude. Full UK Driving Licence essential. Benefits: £34,000 to £38,000 per year depending on experience and performance. Company car scheme available. Full pension scheme. Private healthcare plan. Ongoing manufacturer and customer service training. Career progression opportunities within a growing dealership group. Employee rewards, bonus schemes, and recognition programmes. Modern, high-tech dealership environment. Supportive and professional team culture. If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today! For more information, please contact Ian Bowker at C&B Recruitment. Service Advisor, Aftersales Advisor, Automotive Service Advisor, Customer Service Advisor, Vehicle Service Advisor, Main Dealer Jobs, Automotive Aftersales, Service Receptionist, Dealership Service Advisor.
Salary: £35,000 - £37,000 per year Permanent Full-Time Prestige Main Dealer Career Progression Training Provided C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team. This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment. We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team. Service Advisor Role and Responsibilities: Act as the first point of contact for service customers, providing a professional and friendly welcome. Manage customer service enquiries, bookings, and follow-ups both in person and over the phone. Accurately record service requests and vehicle requirements. Liaise with the workshop and technical teams to schedule work efficiently. Keep customers updated with progress and ensure a high level of communication throughout the service or repair process. Upsell additional products and services where appropriate to meet customer needs and maximise revenue. Ensure all work is completed to the highest customer satisfaction levels. Maintain accurate customer and vehicle records using the dealer management system. Requirements: Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment essential. Strong customer service and communication skills. Good technical understanding of vehicle servicing and repairs would be beneficial. Ability to upsell additional products and services. Well-organised with excellent attention to detail. Team player with a proactive and positive attitude. Full UK Driving Licence essential. Benefits: £35,000 to £37,000 per year depending on experience and performance. Company car scheme available. Full pension scheme. Private healthcare plan. Ongoing manufacturer and customer service training. Career progression opportunities within a growing dealership group. Employee rewards, bonus schemes, and recognition programmes. Modern, high-tech dealership environment. Supportive and professional team culture. If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today! For more information, please contact Ian Bowker at C&B Recruitment. Service Advisor, Aftersales Advisor, Automotive Service Advisor, Customer Service Advisor, Vehicle Service Advisor, Main Dealer Jobs, Automotive Aftersales, Service Receptionist, Dealership Service Advisor.
Sep 15, 2025
Full time
Salary: £35,000 - £37,000 per year Permanent Full-Time Prestige Main Dealer Career Progression Training Provided C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team. This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment. We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team. Service Advisor Role and Responsibilities: Act as the first point of contact for service customers, providing a professional and friendly welcome. Manage customer service enquiries, bookings, and follow-ups both in person and over the phone. Accurately record service requests and vehicle requirements. Liaise with the workshop and technical teams to schedule work efficiently. Keep customers updated with progress and ensure a high level of communication throughout the service or repair process. Upsell additional products and services where appropriate to meet customer needs and maximise revenue. Ensure all work is completed to the highest customer satisfaction levels. Maintain accurate customer and vehicle records using the dealer management system. Requirements: Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment essential. Strong customer service and communication skills. Good technical understanding of vehicle servicing and repairs would be beneficial. Ability to upsell additional products and services. Well-organised with excellent attention to detail. Team player with a proactive and positive attitude. Full UK Driving Licence essential. Benefits: £35,000 to £37,000 per year depending on experience and performance. Company car scheme available. Full pension scheme. Private healthcare plan. Ongoing manufacturer and customer service training. Career progression opportunities within a growing dealership group. Employee rewards, bonus schemes, and recognition programmes. Modern, high-tech dealership environment. Supportive and professional team culture. If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today! For more information, please contact Ian Bowker at C&B Recruitment. Service Advisor, Aftersales Advisor, Automotive Service Advisor, Customer Service Advisor, Vehicle Service Advisor, Main Dealer Jobs, Automotive Aftersales, Service Receptionist, Dealership Service Advisor.
HOSPICE NURSE Permanent Contract Location: Harrogate Based Hours: 22.5-30 hours per week (24 hours shift pattern) £41,179.14 per annum FTE ( 45% of hours need to be in unsocial hours) Brand: Saint Michael s Hospice Closing Date: 30th September 2025 ( the advert may close early if we receive a sufficient number of suitable applications) Interviews will take place in Harrogate within two weeks of closing date Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just B and Saint Michael s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve. You can help make that a reality. We are an independent charity powered by local communities. Every day, help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that s as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles. About the role An exciting opportunity for a registered adults nurse with a minimum of two years clinical experience who has a strong desire to deliver excellent standards of Palliative and end of life care in a hospice setting. The successful candidate will work on our specialist 10-bedded inpatient until within Saint Michaels Hospice. You will work alongside our experienced MDT specialist practitioners to deliver excellent standards of care to our inpatients. We offer a robust induction period with clinical competencies attached, and you will also benefit from regular training and education on our in-house study days to support your clinical knowledge and development. What you ll be doing: Planning and delivering patient-centred care, working closely with patients and their families. Acting as the shift coordinator, overseeing high-quality team nursing care and coordinating wider team care that puts patients at the heart of what we do. Acting as the key worker for a designated caseload, showing nursing leadership by providing care as part of a multidisciplinary team. What we offer you: Competitive salary Generous 35 days of annual leave (pro rata) 8% employer pension contribution Wide range of discounts on high street brands and local shops Cycle to work scheme Recommend a friend bonus How we look after you We put people first in all that we do, which includes our own team Wellbeing and resilience support with a dedicated team by your side Flexible and hybrid working for many roles A supportive and caring environment Opportunities to grow, develop and progress, with culture of lifelong learning PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK. Don t quite meet the requirements for this role? We d still love to hear from you, please get in touch via to discuss other opportunities across our family of services. How to apply: Please click Apply and you will be forwarded to our website, where a full job description is available (via the Document Available button at the top of the advert) . Make sure you answer all supplementary questions as part of your application. If you don t, we ll have to automatically reject your application. Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don t forget to let us know after clicking apply. Our values: We put the people who use our services at the heart of everything we do We are caring and compassionate We are personal and supportive in our approach We engage positively We are responsive We are driven to do better We are fair We are professional We work collaboratively We are accountable Living out our values Our behaviour framework puts our values in the context of our everyday work. See what this includes at We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities. We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website: If you require any support or adjustments to be able to apply for this role, please let us know by emailing We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these. For more information on the role, please contact us on or on and we can arrange for you to have an informal discussion with a member of the team. North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just B , Saint Michael s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales ().
Sep 12, 2025
Full time
HOSPICE NURSE Permanent Contract Location: Harrogate Based Hours: 22.5-30 hours per week (24 hours shift pattern) £41,179.14 per annum FTE ( 45% of hours need to be in unsocial hours) Brand: Saint Michael s Hospice Closing Date: 30th September 2025 ( the advert may close early if we receive a sufficient number of suitable applications) Interviews will take place in Harrogate within two weeks of closing date Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just B and Saint Michael s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve. You can help make that a reality. We are an independent charity powered by local communities. Every day, help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that s as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles. About the role An exciting opportunity for a registered adults nurse with a minimum of two years clinical experience who has a strong desire to deliver excellent standards of Palliative and end of life care in a hospice setting. The successful candidate will work on our specialist 10-bedded inpatient until within Saint Michaels Hospice. You will work alongside our experienced MDT specialist practitioners to deliver excellent standards of care to our inpatients. We offer a robust induction period with clinical competencies attached, and you will also benefit from regular training and education on our in-house study days to support your clinical knowledge and development. What you ll be doing: Planning and delivering patient-centred care, working closely with patients and their families. Acting as the shift coordinator, overseeing high-quality team nursing care and coordinating wider team care that puts patients at the heart of what we do. Acting as the key worker for a designated caseload, showing nursing leadership by providing care as part of a multidisciplinary team. What we offer you: Competitive salary Generous 35 days of annual leave (pro rata) 8% employer pension contribution Wide range of discounts on high street brands and local shops Cycle to work scheme Recommend a friend bonus How we look after you We put people first in all that we do, which includes our own team Wellbeing and resilience support with a dedicated team by your side Flexible and hybrid working for many roles A supportive and caring environment Opportunities to grow, develop and progress, with culture of lifelong learning PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK. Don t quite meet the requirements for this role? We d still love to hear from you, please get in touch via to discuss other opportunities across our family of services. How to apply: Please click Apply and you will be forwarded to our website, where a full job description is available (via the Document Available button at the top of the advert) . Make sure you answer all supplementary questions as part of your application. If you don t, we ll have to automatically reject your application. Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don t forget to let us know after clicking apply. Our values: We put the people who use our services at the heart of everything we do We are caring and compassionate We are personal and supportive in our approach We engage positively We are responsive We are driven to do better We are fair We are professional We work collaboratively We are accountable Living out our values Our behaviour framework puts our values in the context of our everyday work. See what this includes at We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities. We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website: If you require any support or adjustments to be able to apply for this role, please let us know by emailing We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these. For more information on the role, please contact us on or on and we can arrange for you to have an informal discussion with a member of the team. North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just B , Saint Michael s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales ().
Service Advisor (£36,(Apply online only)+) Location: Avonmouth, Bristol Salary: £32,500 per annum OTE: £36,(Apply online only) Hours: 40 hours per week. Job Type: Permanent Benefits: Uncapped commission available through service contract sales Manufacturer and in-house training Clear career progression routes Friendly, well-established team environment Join a busy, well-regarded commercial vehicle workshop in Avonmouth as a Service Advisor / Customer Service Advisor / Service Receptionist. This is a great opportunity to take on a stable, full-time role with strong earning potential through upselling service contracts. You'll be the key link between customers and the workshop, making sure everything runs smoothly and customer service stays top notch. Key Responsibilities of a Service Advisor / Customer Service Advisor / Service Receptionist Manage incoming service bookings and customer enquiries Coordinate repair schedules and liaise with workshop staff Advise customers on repair timelines, costs, and any additional work Process paperwork accurately for job cards, invoicing, and warranty claims Sell service plans and additional products when appropriate Provide a high level of customer service at all times Skills and Qualifications for a Service Advisor / Customer Service Advisor / Service Receptionist Essential Experience in a service advisor or customer-facing automotive role Strong communication and organisational skills Confident using computer systems and handling admin tasks A proactive and customer-focused attitude Desirable Experience within a commercial vehicle or HGV environment Kerridge or other DMS system knowledge Full UK driving licence Click 'Apply Now' to take the next step in your career. INDHIGH
Sep 11, 2025
Full time
Service Advisor (£36,(Apply online only)+) Location: Avonmouth, Bristol Salary: £32,500 per annum OTE: £36,(Apply online only) Hours: 40 hours per week. Job Type: Permanent Benefits: Uncapped commission available through service contract sales Manufacturer and in-house training Clear career progression routes Friendly, well-established team environment Join a busy, well-regarded commercial vehicle workshop in Avonmouth as a Service Advisor / Customer Service Advisor / Service Receptionist. This is a great opportunity to take on a stable, full-time role with strong earning potential through upselling service contracts. You'll be the key link between customers and the workshop, making sure everything runs smoothly and customer service stays top notch. Key Responsibilities of a Service Advisor / Customer Service Advisor / Service Receptionist Manage incoming service bookings and customer enquiries Coordinate repair schedules and liaise with workshop staff Advise customers on repair timelines, costs, and any additional work Process paperwork accurately for job cards, invoicing, and warranty claims Sell service plans and additional products when appropriate Provide a high level of customer service at all times Skills and Qualifications for a Service Advisor / Customer Service Advisor / Service Receptionist Essential Experience in a service advisor or customer-facing automotive role Strong communication and organisational skills Confident using computer systems and handling admin tasks A proactive and customer-focused attitude Desirable Experience within a commercial vehicle or HGV environment Kerridge or other DMS system knowledge Full UK driving licence Click 'Apply Now' to take the next step in your career. INDHIGH
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY Join the Harris Institute's new site in Peckham, where you'll play a key role in supporting teacher training and development across London and South Essex. As the first point of contact for our office, you'll coordinate recruitment and programmes for Initial Teacher Education, Assessment Only, and apprenticeships. We're looking for a confident, organised communicator who thrives in a dynamic environment and enjoys working with a wide range of stakeholders. This is a fantastic opportunity to be part of a forward-thinking team driving excellence in education. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: First point of contact for the initial teacher education team, dealing with telephone calls and inbox queries. Maintaining accurate databases and evaluation records. Liaising with Harris Institute colleagues in Chafford Hundred and Beckenham to share information. Preparing information to respond to queries from stakeholders and suppliers including DfE. Maintaining the website ensuring that content is current, accurate and well presented. Images are changed regularly and out of date information is removed promptly. Organising team diary and bookings calendar to be shared with colleagues ensuring that the calendar is kept up to date and event clashes are avoided. Leading the administration and organisation for centrally run CPD, liaising with Academies to book training rooms, catering, and refreshments . Timely communications with participants undertaking training, confirming training times, venues and homework expectations ahead of training sessions. Supporting financial systems and processes, tracking trainee details, recording programme costs and sending information to finance so that invoices can be generated. Sharing invoices with schools and tracking payments. Producing clear and comprehensive communications to promote training opportunities e.g The Harris Highlights e-newsletter. Creating materials for events, documents, tasks sheets including printing / photocopying. Ability to accurately provide regular updates on Harris Institute activity. Organise meetings / schedules, take notes and circulate meeting information. Follow up on actions from participants / events. Supporting the implementation of Harris Institute and National Institute of Teaching process and procedures. Maintain responsibility for an efficient filing system both electronically and manually, this may include audio and document preparation. Proof reading and collate information for the production of marketing materials WHAT WE ARE LOOKING FOR We would like to hear from you if you have: General typing skills along with a working knowledge of PowerPoint, Excel, Word, MS Teams, MS Forms and Outlook. A high level of attention to detail is required. Good interpersonal skills evidenced Experience of Apprenticeship administration reporting to DfE Experience of ITE administration and reporting to DfE Working knowledge of MS Publisher and using social media for marketing Experience of using Dynamics and PowerBi APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Sep 11, 2025
Full time
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY Join the Harris Institute's new site in Peckham, where you'll play a key role in supporting teacher training and development across London and South Essex. As the first point of contact for our office, you'll coordinate recruitment and programmes for Initial Teacher Education, Assessment Only, and apprenticeships. We're looking for a confident, organised communicator who thrives in a dynamic environment and enjoys working with a wide range of stakeholders. This is a fantastic opportunity to be part of a forward-thinking team driving excellence in education. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: First point of contact for the initial teacher education team, dealing with telephone calls and inbox queries. Maintaining accurate databases and evaluation records. Liaising with Harris Institute colleagues in Chafford Hundred and Beckenham to share information. Preparing information to respond to queries from stakeholders and suppliers including DfE. Maintaining the website ensuring that content is current, accurate and well presented. Images are changed regularly and out of date information is removed promptly. Organising team diary and bookings calendar to be shared with colleagues ensuring that the calendar is kept up to date and event clashes are avoided. Leading the administration and organisation for centrally run CPD, liaising with Academies to book training rooms, catering, and refreshments . Timely communications with participants undertaking training, confirming training times, venues and homework expectations ahead of training sessions. Supporting financial systems and processes, tracking trainee details, recording programme costs and sending information to finance so that invoices can be generated. Sharing invoices with schools and tracking payments. Producing clear and comprehensive communications to promote training opportunities e.g The Harris Highlights e-newsletter. Creating materials for events, documents, tasks sheets including printing / photocopying. Ability to accurately provide regular updates on Harris Institute activity. Organise meetings / schedules, take notes and circulate meeting information. Follow up on actions from participants / events. Supporting the implementation of Harris Institute and National Institute of Teaching process and procedures. Maintain responsibility for an efficient filing system both electronically and manually, this may include audio and document preparation. Proof reading and collate information for the production of marketing materials WHAT WE ARE LOOKING FOR We would like to hear from you if you have: General typing skills along with a working knowledge of PowerPoint, Excel, Word, MS Teams, MS Forms and Outlook. A high level of attention to detail is required. Good interpersonal skills evidenced Experience of Apprenticeship administration reporting to DfE Experience of ITE administration and reporting to DfE Working knowledge of MS Publisher and using social media for marketing Experience of using Dynamics and PowerBi APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
