Great Places Housing Association
Manchester, Lancashire
Data & Systems Officer Salary £37,286 Location Didsbury, Manchester Permanent Full time, 35 hours Reporting to the Data & Planning Manager, the Asset Data & Systems Officer will have a key role in supporting the delivery of Great Places' Corporate Plan, Asset Management and Sustainability Strategies. The role's primary responsibility is to ensure the data we hold across our systems is collected accurately, is up to date, reviewed and constantly improved. This will require building effective communication channels with surveyors, compliance & technical officers as well as cross departmental colleagues in teams such as repairs, development and neighbourhoods. You will use the data and systems to provide extraction and reporting mechanisms to be used to inform investment programmes, compliance obligations, business plans, budgets and general business reporting. Along with developing a key understanding of what data we collect, why we collect the data and how the department and wider business utilise it to make informed data-driven decisions. What you'll be doing To observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy. To undertake appropriate training and staff development. To identify and develop individual contribution in the delivery of the Great Places competency framework. To ensure the data collected and managed by the Assets team is accurate, reliable, up to date and adequate to support data-driven decision making within the department and wider business. Ensure that stock condition data is verified and updated within relevant systems. Support with the development of stock condition survey schedules. Support with the development of long term investment programmes. Provide data and reporting to support effective decisions, including but not limited to, trend analysis, divestment, acquisitions. To support the wider Assets team with data analysis and reporting requirements. Support with HHSRS, Decent Homes, NROSH reporting requirements. To manage, maintain and develop relevant systems and data contained within to ensure the data Great Places hold on its stock is accurate, up to date and adequate for use across the department and wider business. To provide a point of access to colleagues and business departments for asset and stock data, providing extracts, reports and insight to support decision-making across the business. To assist the Asset Use & Divestment Manager in providing data and reports to support effective decision making in support of Great Places' Divestment Strategy. What you'll need Use of full range of Microsoft Office package In depth knowledge of Microsoft Excel Experience working with large data sets Experience of analysing and comparing datasets and effectively communicating results Desirable experience working with Asset or property data within the housing sector Advantageous experience in SQL, power BI and data warehouse reporting and extraction Ability to complete tasks in an accurate and timely manner when working under pressure Effective liaison with staff/stakeholders to give information/find information/resolve problems Able to deliver a high standard of customer service The ability to develop and project a positive image of your team and department through personal, written and oral skills What we need from you Strong attention to detail, analytical skills, and ability to communicate data effectively. Highly organised, reliable, and target-driven, with excellent time management and the ability to work independently or as part of a team. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Respecting professional boundaries and conducting yourself in a professional manner at all times. A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty To be professional and work with integrity, inclusivity, and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional Fees The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Ways of Working We offer some hybrid and flexible working Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
Sep 06, 2025
Full time
Data & Systems Officer Salary £37,286 Location Didsbury, Manchester Permanent Full time, 35 hours Reporting to the Data & Planning Manager, the Asset Data & Systems Officer will have a key role in supporting the delivery of Great Places' Corporate Plan, Asset Management and Sustainability Strategies. The role's primary responsibility is to ensure the data we hold across our systems is collected accurately, is up to date, reviewed and constantly improved. This will require building effective communication channels with surveyors, compliance & technical officers as well as cross departmental colleagues in teams such as repairs, development and neighbourhoods. You will use the data and systems to provide extraction and reporting mechanisms to be used to inform investment programmes, compliance obligations, business plans, budgets and general business reporting. Along with developing a key understanding of what data we collect, why we collect the data and how the department and wider business utilise it to make informed data-driven decisions. What you'll be doing To observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy. To undertake appropriate training and staff development. To identify and develop individual contribution in the delivery of the Great Places competency framework. To ensure the data collected and managed by the Assets team is accurate, reliable, up to date and adequate to support data-driven decision making within the department and wider business. Ensure that stock condition data is verified and updated within relevant systems. Support with the development of stock condition survey schedules. Support with the development of long term investment programmes. Provide data and reporting to support effective decisions, including but not limited to, trend analysis, divestment, acquisitions. To support the wider Assets team with data analysis and reporting requirements. Support with HHSRS, Decent Homes, NROSH reporting requirements. To manage, maintain and develop relevant systems and data contained within to ensure the data Great Places hold on its stock is accurate, up to date and adequate for use across the department and wider business. To provide a point of access to colleagues and business departments for asset and stock data, providing extracts, reports and insight to support decision-making across the business. To assist the Asset Use & Divestment Manager in providing data and reports to support effective decision making in support of Great Places' Divestment Strategy. What you'll need Use of full range of Microsoft Office package In depth knowledge of Microsoft Excel Experience working with large data sets Experience of analysing and comparing datasets and effectively communicating results Desirable experience working with Asset or property data within the housing sector Advantageous experience in SQL, power BI and data warehouse reporting and extraction Ability to complete tasks in an accurate and timely manner when working under pressure Effective liaison with staff/stakeholders to give information/find information/resolve problems Able to deliver a high standard of customer service The ability to develop and project a positive image of your team and department through personal, written and oral skills What we need from you Strong attention to detail, analytical skills, and ability to communicate data effectively. Highly organised, reliable, and target-driven, with excellent time management and the ability to work independently or as part of a team. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Respecting professional boundaries and conducting yourself in a professional manner at all times. A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty To be professional and work with integrity, inclusivity, and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional Fees The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Ways of Working We offer some hybrid and flexible working Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
Leasehold Claims Officer Leeds Part-Time Temporary- Permanent 22.5 hours a week We are currently working on behalf of a social housing provider based in West Yorkshire to recruit to a Leasehold Claims Officer on an initial temporary basis until December. There is scope for the role to become permanent. The ideal candidate will be able to work 22.5 hrs a week across 3 days, with office working at least one of them days. The main purpose of the post will be to respond and process disrepair claims, insurance matters, and queries from the organisations leasehold portfolio. Responsibilities of the Leasehold Claims Officer includes: Investigating and responding to disrepair and insurance claims Liaising with internal teams such as repairs and assets, external solicitors and streamlining communication Maintaining accurate records of disrepair and insurance claims Acting as main point of contact between insurers, loss adjusters and customers Co-ordinating site safety inspections Handling leasehold disputes and complaints Overseeing re-sales and staircasing transactions Experience of the Leasehold Claims Officer includes: Driver and access to a vehicle Experience in social housing, legal housing services, or leasehold management Good knowledge of housing disrepair law, leasehold legislation, and insurance processes To be considered for this exciting role, please contact Bethan Hall - Divisional Manager at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
Sep 06, 2025
Contractor
Leasehold Claims Officer Leeds Part-Time Temporary- Permanent 22.5 hours a week We are currently working on behalf of a social housing provider based in West Yorkshire to recruit to a Leasehold Claims Officer on an initial temporary basis until December. There is scope for the role to become permanent. The ideal candidate will be able to work 22.5 hrs a week across 3 days, with office working at least one of them days. The main purpose of the post will be to respond and process disrepair claims, insurance matters, and queries from the organisations leasehold portfolio. Responsibilities of the Leasehold Claims Officer includes: Investigating and responding to disrepair and insurance claims Liaising with internal teams such as repairs and assets, external solicitors and streamlining communication Maintaining accurate records of disrepair and insurance claims Acting as main point of contact between insurers, loss adjusters and customers Co-ordinating site safety inspections Handling leasehold disputes and complaints Overseeing re-sales and staircasing transactions Experience of the Leasehold Claims Officer includes: Driver and access to a vehicle Experience in social housing, legal housing services, or leasehold management Good knowledge of housing disrepair law, leasehold legislation, and insurance processes To be considered for this exciting role, please contact Bethan Hall - Divisional Manager at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 05, 2025
Contractor
Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Your new company Join Birmingham City Council, one of the UK's largest local authorities, committed to delivering high-quality housing services across the city. We are currently recruiting a handful of Housing Officers to support the sheltered housing schemes and ensure safe, well-maintained environments for our residents. Your new role As a Housing Officer, you'll be fully field-based, covering either South, East, or North Birmingham. You will be assigned to areas that are easiest for you to access. Your responsibilities will include: Visiting sheltered housing schemes and surrounding areas Identifying and reporting issues such as defects, and other environmental concerns Conducting property inspections focused on repairs, fire safety, and water hygiene Responding to tenant queries around tenancy management and emergency / non-emergency property repairs You will be using a device provided by the council to report and log findings in real time. You'll work fixed full-time hours, Monday to Friday: Monday-Thursday: 8am-4pm or 9am-5pm Friday: 8am-3pm or 9am-4pm What you'll need to succeed A proactive, observant, and community-focused approach with confidence in working independently and in small teams. A Full UK driving licence is preferred but not essential if you are happy to commute using public transport, you will also need to be open to completing an Enhanced DBS check before starting, which is required. What you'll get in return You will receive a competitive pay structure as shown below, as well as the potential for contract extensions increasing the longer-term nature of the role. First 13 weeks: 14.12/hour (including holiday allowance), 12.60/hour (basic) After 13 weeks: 16.26/hour (including holiday allowance), 13.88/hour (basic) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 05, 2025
Seasonal
Your new company Join Birmingham City Council, one of the UK's largest local authorities, committed to delivering high-quality housing services across the city. We are currently recruiting a handful of Housing Officers to support the sheltered housing schemes and ensure safe, well-maintained environments for our residents. Your new role As a Housing Officer, you'll be fully field-based, covering either South, East, or North Birmingham. You will be assigned to areas that are easiest for you to access. Your responsibilities will include: Visiting sheltered housing schemes and surrounding areas Identifying and reporting issues such as defects, and other environmental concerns Conducting property inspections focused on repairs, fire safety, and water hygiene Responding to tenant queries around tenancy management and emergency / non-emergency property repairs You will be using a device provided by the council to report and log findings in real time. You'll work fixed full-time hours, Monday to Friday: Monday-Thursday: 8am-4pm or 9am-5pm Friday: 8am-3pm or 9am-4pm What you'll need to succeed A proactive, observant, and community-focused approach with confidence in working independently and in small teams. A Full UK driving licence is preferred but not essential if you are happy to commute using public transport, you will also need to be open to completing an Enhanced DBS check before starting, which is required. What you'll get in return You will receive a competitive pay structure as shown below, as well as the potential for contract extensions increasing the longer-term nature of the role. First 13 weeks: 14.12/hour (including holiday allowance), 12.60/hour (basic) After 13 weeks: 16.26/hour (including holiday allowance), 13.88/hour (basic) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Fleet Compliance Officer Vacancy Reference: 50429 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Do you have experience in Transport/Compliance? Have you got strong attention to detail? Are you located within a commutable distance to the Lincolnshire area? The Company: An Agricultural business. The Job Role: In this role as Fleet Compliance Officer, you will support the business in ensuring all aspects of compliance across transport operations, working closely with the operations manager to maintain legal and regulatory standards (including EU rules 3820/85 and the Working Time Directive 2005). You will ensure accurate and timely service arrangements are pre-arranged and met in conjunction with the appropriate service agents and external agreements The position also involves proactively building strong working relationships with service partners/agents, and ensuring smooth communication. You will be responsible for updating and communicating vehicle and driver availability to the planning team, using the resource plan and maintaining effective day-to-day communication channels. Location: Lincolnshire - Based on Site. Salary Package: 25,000 - 35,000 Basic Salary Depending on Skills and Experience + Pension + Holidays. Key Responsibilities: Fleet Compliance: Responsible for dealing with all tasks related to fleet compliance using R2C. Driver Daily Checks - VOR. Checks on manufacturers service to ensure legal compliance on inspection sheets. Daily nil defects and any advisories. Ensuring the maintenance plan is kept up to date and all Inspection and MOT dates are planned including regular laden brake tests. Responsible for arranging all general servicing for the fleet in conjunction with the relevant fleet planner, including regulatory brake tests. Taking control of our In-House Resource plan by inputting truck services, repairs etc. Accurate and thorough filing of relevant paperwork. Tachomaster: Responsible for checking renewal dates on Driver Cards and DQC. Recording Missing Days Investigating Missing Mileage. Checking all Driver and Unit Downloads are up to date. Gathering information regarding Infringements and printing them. Keeping the Infringement spreadsheet up to date. Working Time Directive Drivers: Driver Licence checks including DQCPC Planning Driver's Holidays and weekend and bank holiday working via the driver rota and Resource Plan. Control of PPE stock and ordering of uniform. Incentive Bonus calculation. Parking set up (SNAP) etc. Resource Plan Management : Day to day management and overall responsibility for ensuring the resource plan is 100% accurate at all times. Inputting and updating the information in the resource plan around vehicle and driver availability and ensuring the planners are kept informed of any changes. Compliance Knowledge: Ensures that their knowledge of applicable law is kept up to date and accurate. Collaboration and Communication: Works closely, collaboratively and effectively with all internal stakeholders ensuring clarity and accuracy of all communications to obtain stakeholder buy in. Learning and Development: Pro-actively uses performance management software and drives own pro-active approach to learning, development and continuous improvement in role and supports the company by sharing knowledge and learnings. Culture: Promotes and behaves at all times in accordance with company values, team objectives and business objectives both internally and externally. Respect for others, positivity, integrity and accountability are key. Candidate Requirements: The ideal candidate would need to work alongside the managers as part of an efficient and committed team. A background in Transport/Compliance would be desirable. You would need to be thorough, accurate and confident in your approach with good attention to detail and build good working relationships with the drivers and the dealerships. Experience with transport compliance software and understanding of driver regulations. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Sep 05, 2025
Full time
Fleet Compliance Officer Vacancy Reference: 50429 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Do you have experience in Transport/Compliance? Have you got strong attention to detail? Are you located within a commutable distance to the Lincolnshire area? The Company: An Agricultural business. The Job Role: In this role as Fleet Compliance Officer, you will support the business in ensuring all aspects of compliance across transport operations, working closely with the operations manager to maintain legal and regulatory standards (including EU rules 3820/85 and the Working Time Directive 2005). You will ensure accurate and timely service arrangements are pre-arranged and met in conjunction with the appropriate service agents and external agreements The position also involves proactively building strong working relationships with service partners/agents, and ensuring smooth communication. You will be responsible for updating and communicating vehicle and driver availability to the planning team, using the resource plan and maintaining effective day-to-day communication channels. Location: Lincolnshire - Based on Site. Salary Package: 25,000 - 35,000 Basic Salary Depending on Skills and Experience + Pension + Holidays. Key Responsibilities: Fleet Compliance: Responsible for dealing with all tasks related to fleet compliance using R2C. Driver Daily Checks - VOR. Checks on manufacturers service to ensure legal compliance on inspection sheets. Daily nil defects and any advisories. Ensuring the maintenance plan is kept up to date and all Inspection and MOT dates are planned including regular laden brake tests. Responsible for arranging all general servicing for the fleet in conjunction with the relevant fleet planner, including regulatory brake tests. Taking control of our In-House Resource plan by inputting truck services, repairs etc. Accurate and thorough filing of relevant paperwork. Tachomaster: Responsible for checking renewal dates on Driver Cards and DQC. Recording Missing Days Investigating Missing Mileage. Checking all Driver and Unit Downloads are up to date. Gathering information regarding Infringements and printing them. Keeping the Infringement spreadsheet up to date. Working Time Directive Drivers: Driver Licence checks including DQCPC Planning Driver's Holidays and weekend and bank holiday working via the driver rota and Resource Plan. Control of PPE stock and ordering of uniform. Incentive Bonus calculation. Parking set up (SNAP) etc. Resource Plan Management : Day to day management and overall responsibility for ensuring the resource plan is 100% accurate at all times. Inputting and updating the information in the resource plan around vehicle and driver availability and ensuring the planners are kept informed of any changes. Compliance Knowledge: Ensures that their knowledge of applicable law is kept up to date and accurate. Collaboration and Communication: Works closely, collaboratively and effectively with all internal stakeholders ensuring clarity and accuracy of all communications to obtain stakeholder buy in. Learning and Development: Pro-actively uses performance management software and drives own pro-active approach to learning, development and continuous improvement in role and supports the company by sharing knowledge and learnings. Culture: Promotes and behaves at all times in accordance with company values, team objectives and business objectives both internally and externally. Respect for others, positivity, integrity and accountability are key. Candidate Requirements: The ideal candidate would need to work alongside the managers as part of an efficient and committed team. A background in Transport/Compliance would be desirable. You would need to be thorough, accurate and confident in your approach with good attention to detail and build good working relationships with the drivers and the dealerships. Experience with transport compliance software and understanding of driver regulations. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Sheltered Housing Officer Location: 3 Kingsdowne Close, W10 6SL Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 17.73 per hour Job Ref: (phone number removed) Responsibilities Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy, access housing services, and ensure effective signposting to other service providers. Consistently work to meet key performance indicators for sheltered housing to provide and maintain excellent customer services to residents, colleagues, and others. Arrange viewings of accommodation, assist with the moving-in process, and meet void turnaround targets as appropriate. Enable new residents of sheltered housing to settle into the service. Advise, assist, and signpost residents to access appropriate services and support within their sheltered housing scheme or the wider local community. Monitor and report any breaches of tenancy agreements and support the housing management team in dealing with complaints and tenancy disputes. Support scheme meetings and consultation events, ensuring residents are involved in decisions relating to their accommodation and services. Distribute service information on a regular basis. Be knowledgeable about other schemes in the service and cover for absent colleagues in those schemes to provide the best possible service to residents. Provide a friendly welcoming point of contact for residents and visitors entering or leaving the scheme. Be a key holder for the building, allowing access where appropriate and ensuring that communal facilities and the building are secure. Maintain a high standard of cleanliness and order in the scheme, ensuring that communal and office areas are clean and inviting for residents and visitors at all times. Manage and maintain the communal laundry facilities and guest rooms where applicable. Be conversant with emergency procedures and implement them when necessary. Be conversant with all health and safety requirements for the scheme and ensure relevant risk assessments, health and safety checks, communal and residents alarm testing, regular fire alarm testing, and annual inspections are carried out. Support residents to comply with health and safety requirements for the scheme and in the safe use of communal facilities, the alarm system, pull cords, and any other Telecare alarm equipment in their homes and around the scheme. Ensure that scheme and resident keys are kept safe and secure at all times and tested regularly. Carry out regular building walkabouts and inspections, including the exterior, maintaining security, and identifying and reporting any repairs or maintenance required. Organise building, communal, and alarm system repairs for the scheme as needed, and ensure access arrangements are in place. Liaise with and oversee the work of any staff or contractors providing maintenance or other services to the scheme. Comply with requests for information such as utility meter readings, repairs to common parts and exterior, and services provided to residents through the service charge, e.g., cleaning. Report any concerns relating to Safeguarding using the organisational procedures. Deliver services that promote equality, diversity, and fair access. Maintain accurate records and ensure all confidential data and information is securely held and complies with data protection requirements. Actively participate in service and policy reviews and inspections to ensure best practice at all times. Keep up to date with information relating to changes in service, working practices, or legislation affecting older people, and advise residents accordingly. Perform any other duties relevant to the scope of the role. Person Specification Educated to GCSE standard or equivalent. Demonstrable and relevant experience of providing excellent customer services in varied settings. Experience of working with computerised systems and packages. Administrative and record-keeping experience. Knowledge of current issues in sheltered and social housing. Knowledge of community alarms services, sheltered housing, and other support services. Excellent, clear, and concise written communication skills. Excellent and articulate verbal communication skills. Ability to complete tasks and resolve issues within required deadlines. Ability to make measured decisions and implement them. Ability to work well under pressure and cope in challenging situations. Ability to work systematically and methodically. Ability to work as part of a team or independently in a flexible and positive manner. Willingness to learn and adapt to an ever-changing work environment. A commitment to and understanding of the principles of equal opportunities in both employment and service delivery. A clear understanding of all aspects of Enhanced Housing Management and an ability to demonstrate commitment to continuous improvement. Ability to undertake presentations to a wide audience. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 05, 2025
Contractor
Sheltered Housing Officer Location: 3 Kingsdowne Close, W10 6SL Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 17.73 per hour Job Ref: (phone number removed) Responsibilities Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy, access housing services, and ensure effective signposting to other service providers. Consistently work to meet key performance indicators for sheltered housing to provide and maintain excellent customer services to residents, colleagues, and others. Arrange viewings of accommodation, assist with the moving-in process, and meet void turnaround targets as appropriate. Enable new residents of sheltered housing to settle into the service. Advise, assist, and signpost residents to access appropriate services and support within their sheltered housing scheme or the wider local community. Monitor and report any breaches of tenancy agreements and support the housing management team in dealing with complaints and tenancy disputes. Support scheme meetings and consultation events, ensuring residents are involved in decisions relating to their accommodation and services. Distribute service information on a regular basis. Be knowledgeable about other schemes in the service and cover for absent colleagues in those schemes to provide the best possible service to residents. Provide a friendly welcoming point of contact for residents and visitors entering or leaving the scheme. Be a key holder for the building, allowing access where appropriate and ensuring that communal facilities and the building are secure. Maintain a high standard of cleanliness and order in the scheme, ensuring that communal and office areas are clean and inviting for residents and visitors at all times. Manage and maintain the communal laundry facilities and guest rooms where applicable. Be conversant with emergency procedures and implement them when necessary. Be conversant with all health and safety requirements for the scheme and ensure relevant risk assessments, health and safety checks, communal and residents alarm testing, regular fire alarm testing, and annual inspections are carried out. Support residents to comply with health and safety requirements for the scheme and in the safe use of communal facilities, the alarm system, pull cords, and any other Telecare alarm equipment in their homes and around the scheme. Ensure that scheme and resident keys are kept safe and secure at all times and tested regularly. Carry out regular building walkabouts and inspections, including the exterior, maintaining security, and identifying and reporting any repairs or maintenance required. Organise building, communal, and alarm system repairs for the scheme as needed, and ensure access arrangements are in place. Liaise with and oversee the work of any staff or contractors providing maintenance or other services to the scheme. Comply with requests for information such as utility meter readings, repairs to common parts and exterior, and services provided to residents through the service charge, e.g., cleaning. Report any concerns relating to Safeguarding using the organisational procedures. Deliver services that promote equality, diversity, and fair access. Maintain accurate records and ensure all confidential data and information is securely held and complies with data protection requirements. Actively participate in service and policy reviews and inspections to ensure best practice at all times. Keep up to date with information relating to changes in service, working practices, or legislation affecting older people, and advise residents accordingly. Perform any other duties relevant to the scope of the role. Person Specification Educated to GCSE standard or equivalent. Demonstrable and relevant experience of providing excellent customer services in varied settings. Experience of working with computerised systems and packages. Administrative and record-keeping experience. Knowledge of current issues in sheltered and social housing. Knowledge of community alarms services, sheltered housing, and other support services. Excellent, clear, and concise written communication skills. Excellent and articulate verbal communication skills. Ability to complete tasks and resolve issues within required deadlines. Ability to make measured decisions and implement them. Ability to work well under pressure and cope in challenging situations. Ability to work systematically and methodically. Ability to work as part of a team or independently in a flexible and positive manner. Willingness to learn and adapt to an ever-changing work environment. A commitment to and understanding of the principles of equal opportunities in both employment and service delivery. A clear understanding of all aspects of Enhanced Housing Management and an ability to demonstrate commitment to continuous improvement. Ability to undertake presentations to a wide audience. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
37 hours per week / £37,000 per annum / fixed term until 1 November 2026 / hybrid based in Hove and regular travel to our sites across Sussex and Guildford / Monday-Thursday 9-5pm; Friday 9-4.30pm. is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. We are recruiting for a brand-new role to join our Asset Management Team which works closely with colleagues across housing, compliance, and property management to deliver excellent housing services. As our new Compliance Housing Officer, you will be responsible for delivering high-quality housing services and ensuring property compliance across our sites. You will ensure all statutory and regulatory obligations are met, particularly in relation to health and safety, property standards, and landlord responsibilities. You ll also oversee responsive mechanical and electrical services, ensuring safe and reliable housing for our residents. For an initial six months, the role will take the lead on coordinating the onboarding of new properties in and around Hove whilst also providing essential support across our property portfolio. In delivering the role, you will be responsible for: Managing onboarding and tenancy processes, including home visits, occupancy checks, and emergency protocols. Coordinating repairs and compliance checks, ensuring timely completion Monitoring housing regulations and safety standards (e.g. gas, fire, legionella, asbestos). Conducting inspections and audits, maintaining regulatory registers, and supporting contractor management. Delivering excellent customer service and supporting income collection and tenancy issue resolution. Representing YMCA DownsLink Group in meetings with landlords and suppliers and supporting service improvement initiatives. Qualifications, knowledge, and experience Experience in the housing sector, particularly in regulated environments and property compliance. Strong knowledge of housing legislation and safety standards. Excellent communication and stakeholder relationship skills. Proven ability to manage multiple priorities and deliver results. Proficiency in digital tools (e.g. Microsoft Office 365, property management systems). A CIH Level 3 qualification in Housing Maintenance, Lettings, or Housing Services or equivalent compliance or health & safety qualifications (City & Guilds/IOSH/NEBOSH). A full driving licence and access to a car for travel across service sites within the working day. If you would like any further information or an informal discussion about this post, please contact Should you require any assistance with our application process, please email us at CLOSING DATE: Wednesday 17 September at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children s and Adults barred lists) check, along with a reference and background check carried out by a third-party service provider.
Sep 05, 2025
Full time
37 hours per week / £37,000 per annum / fixed term until 1 November 2026 / hybrid based in Hove and regular travel to our sites across Sussex and Guildford / Monday-Thursday 9-5pm; Friday 9-4.30pm. is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. We are recruiting for a brand-new role to join our Asset Management Team which works closely with colleagues across housing, compliance, and property management to deliver excellent housing services. As our new Compliance Housing Officer, you will be responsible for delivering high-quality housing services and ensuring property compliance across our sites. You will ensure all statutory and regulatory obligations are met, particularly in relation to health and safety, property standards, and landlord responsibilities. You ll also oversee responsive mechanical and electrical services, ensuring safe and reliable housing for our residents. For an initial six months, the role will take the lead on coordinating the onboarding of new properties in and around Hove whilst also providing essential support across our property portfolio. In delivering the role, you will be responsible for: Managing onboarding and tenancy processes, including home visits, occupancy checks, and emergency protocols. Coordinating repairs and compliance checks, ensuring timely completion Monitoring housing regulations and safety standards (e.g. gas, fire, legionella, asbestos). Conducting inspections and audits, maintaining regulatory registers, and supporting contractor management. Delivering excellent customer service and supporting income collection and tenancy issue resolution. Representing YMCA DownsLink Group in meetings with landlords and suppliers and supporting service improvement initiatives. Qualifications, knowledge, and experience Experience in the housing sector, particularly in regulated environments and property compliance. Strong knowledge of housing legislation and safety standards. Excellent communication and stakeholder relationship skills. Proven ability to manage multiple priorities and deliver results. Proficiency in digital tools (e.g. Microsoft Office 365, property management systems). A CIH Level 3 qualification in Housing Maintenance, Lettings, or Housing Services or equivalent compliance or health & safety qualifications (City & Guilds/IOSH/NEBOSH). A full driving licence and access to a car for travel across service sites within the working day. If you would like any further information or an informal discussion about this post, please contact Should you require any assistance with our application process, please email us at CLOSING DATE: Wednesday 17 September at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children s and Adults barred lists) check, along with a reference and background check carried out by a third-party service provider.
I am looking for a fire door inspector to work on behalf of a local council in the Charnwood area working in a repairs and Maintenance team whilst working closely with the Compliance Manager. As a fire door inspector in the Repairs and Maintenance Team you will carry out minor repairs as identified from the inspections and report all findings including remedial works due or carried out to the compliance manager. The inspector will receive: 20 - 22 P/H Long run of work The successful candidate will be expected to: Carry out fire door inspections of Charnwood Borough Council properties, in line with Fire Safety Regulations. Ensure all inspections and associated information are recorded via the appropriate monitoring systems. Carry out minor repairs to fire doors as appropriate or report further required repairs. Work with the Compliance Co-ordinator to diarise and arrange the required inspections, liaising with residents as appropriate. Work with other officers to resolve any issues arising regarding fire doors and inspections as required. You will need: A full UK driving licence The understanding of fire doors and a sound working knowledge of elements of building construction, components, materials, building trades and applicable building regulations. Ability to carry out repairs to ensure fire doors meet the current requirements. If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)! INDPS
Sep 05, 2025
Seasonal
I am looking for a fire door inspector to work on behalf of a local council in the Charnwood area working in a repairs and Maintenance team whilst working closely with the Compliance Manager. As a fire door inspector in the Repairs and Maintenance Team you will carry out minor repairs as identified from the inspections and report all findings including remedial works due or carried out to the compliance manager. The inspector will receive: 20 - 22 P/H Long run of work The successful candidate will be expected to: Carry out fire door inspections of Charnwood Borough Council properties, in line with Fire Safety Regulations. Ensure all inspections and associated information are recorded via the appropriate monitoring systems. Carry out minor repairs to fire doors as appropriate or report further required repairs. Work with the Compliance Co-ordinator to diarise and arrange the required inspections, liaising with residents as appropriate. Work with other officers to resolve any issues arising regarding fire doors and inspections as required. You will need: A full UK driving licence The understanding of fire doors and a sound working knowledge of elements of building construction, components, materials, building trades and applicable building regulations. Ability to carry out repairs to ensure fire doors meet the current requirements. If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)! INDPS
Job Summary: We are seeking an experienced and reliable Multi-Skilled Builder to join our team, working across occupied and void social housing properties. The successful candidate will carry out a variety of repair, maintenance, and refurbishment tasks to a high standard, ensuring homes are safe, compliant, and in good condition for tenants. Key Responsibilities: Perform general building works including brickwork, plastering, tiling, patch repairs, fencing, concreting, and small structural repairs. Complete minor plumbing, carpentry (1st and 2nd fix), and painting & decorating tasks as required. Carry out responsive and planned maintenance on void and tenanted properties. Work closely with tenants, site supervisors, and housing officers to ensure works are completed safely and with minimal disruption. Ensure all work complies with health & safety legislation and internal policies. Record job progress using company systems or mobile devices (if applicable). Maintain tools, equipment, and work vehicles in good condition. Essential Requirements: Proven experience in a similar multi-trade or general builder role, preferably within social housing. Competent in at least three core trades (e.g. plastering, bricklaying, carpentry, tiling). Full UK driving licence (van may be provided). Excellent communication and customer service skills. Ability to work independently and as part of a team. Awareness of Health & Safety regulations and safe working practices. Desirable: Valid CSCS Card Asbestos Awareness Certificate DBS
Sep 05, 2025
Seasonal
Job Summary: We are seeking an experienced and reliable Multi-Skilled Builder to join our team, working across occupied and void social housing properties. The successful candidate will carry out a variety of repair, maintenance, and refurbishment tasks to a high standard, ensuring homes are safe, compliant, and in good condition for tenants. Key Responsibilities: Perform general building works including brickwork, plastering, tiling, patch repairs, fencing, concreting, and small structural repairs. Complete minor plumbing, carpentry (1st and 2nd fix), and painting & decorating tasks as required. Carry out responsive and planned maintenance on void and tenanted properties. Work closely with tenants, site supervisors, and housing officers to ensure works are completed safely and with minimal disruption. Ensure all work complies with health & safety legislation and internal policies. Record job progress using company systems or mobile devices (if applicable). Maintain tools, equipment, and work vehicles in good condition. Essential Requirements: Proven experience in a similar multi-trade or general builder role, preferably within social housing. Competent in at least three core trades (e.g. plastering, bricklaying, carpentry, tiling). Full UK driving licence (van may be provided). Excellent communication and customer service skills. Ability to work independently and as part of a team. Awareness of Health & Safety regulations and safe working practices. Desirable: Valid CSCS Card Asbestos Awareness Certificate DBS
To carry out fire door inspections within Charnwood Borough Council properties on a bi-annual basis. To undertake minor repairs as identified from the inspections. Report all inspection findings including any remedial works due or undertaken to the Compliance Manager. Main Duties and Responsibilities To carry out fire door inspections of Charnwood Borough Council properties, in line with Fire Safety Regulations. Ensure all inspections and associated information are recorded via the appropriate monitoring systems. Carry out minor repairs to fire doors as appropriate or report further required repairs. Work with the Compliance Co-ordinator to diarise and arrange the required inspections, liaising with residents as appropriate. Work with other officers to resolve any issues arising regarding fire doors and inspections as required. Deliver an effective and appropriate service to all service users, fairly and without discrimination. To maintain office and site records in line with statutory requirements in connection with fire door assessments and associated work. Monitor the programme of inspections and prepare monthly reports to management to evidence. To ensure that the organisations health and safety, environment, equality, diversity and inclusion policies are always implemented and in all aspects of the service delivery and employment. To assist in the collection of a variety of asset data through undertaking surveys as required. Assist with other core tasks within the Compliance department, including IT and customer service projects as required. To undertake any additional duties commensurate with the grade, and / or hours of work, as may be reasonably be required. Protect and manage information securely, and report breaches or suspected information security breaches, in line with Council policies. Skills / Knowledge The compliance of fire doors and a sound working knowledge of elements of building construction, components, materials, building trades and applicable building regulations. Ability to carry out repairs to ensure fire doors meet the current requirements The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. Ability to make decisions, take the initiative and work under own direction towards tight deadlines Fire Door Inspector Fire Door Inspector Fire Door Inspector Fire Door Inspector Fire Door Inspector
Sep 05, 2025
Contractor
To carry out fire door inspections within Charnwood Borough Council properties on a bi-annual basis. To undertake minor repairs as identified from the inspections. Report all inspection findings including any remedial works due or undertaken to the Compliance Manager. Main Duties and Responsibilities To carry out fire door inspections of Charnwood Borough Council properties, in line with Fire Safety Regulations. Ensure all inspections and associated information are recorded via the appropriate monitoring systems. Carry out minor repairs to fire doors as appropriate or report further required repairs. Work with the Compliance Co-ordinator to diarise and arrange the required inspections, liaising with residents as appropriate. Work with other officers to resolve any issues arising regarding fire doors and inspections as required. Deliver an effective and appropriate service to all service users, fairly and without discrimination. To maintain office and site records in line with statutory requirements in connection with fire door assessments and associated work. Monitor the programme of inspections and prepare monthly reports to management to evidence. To ensure that the organisations health and safety, environment, equality, diversity and inclusion policies are always implemented and in all aspects of the service delivery and employment. To assist in the collection of a variety of asset data through undertaking surveys as required. Assist with other core tasks within the Compliance department, including IT and customer service projects as required. To undertake any additional duties commensurate with the grade, and / or hours of work, as may be reasonably be required. Protect and manage information securely, and report breaches or suspected information security breaches, in line with Council policies. Skills / Knowledge The compliance of fire doors and a sound working knowledge of elements of building construction, components, materials, building trades and applicable building regulations. Ability to carry out repairs to ensure fire doors meet the current requirements The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. Ability to make decisions, take the initiative and work under own direction towards tight deadlines Fire Door Inspector Fire Door Inspector Fire Door Inspector Fire Door Inspector Fire Door Inspector
We are working in partnership with a Local Authority to recruit an experienced Accommodation Officer to support the effective management of a diverse portfolio of council-owned and privately managed properties. This role offers an excellent opportunity for a property or lettings professional with strong tenancy management and customer service skills to make a meaningful impact within the community. Key Responsibilities: Handle tenant and landlord enquiries via phone, email, and in person Conduct regular property inspections to ensure compliance with standards Manage the check-in and check-out process, including inventories and documentation Coordinate repairs and maintenance with internal teams and external contractors Maintain accurate records of all property and tenancy activity Collect and manage rent payments and handle arrears appropriately Respond to complaints, issue warnings, and escalate enforcement actions when required Work collaboratively as part of a multi-skilled team to deliver effective housing solutions Ensure compliance with all relevant housing legislation and council procedures Essential Requirements: Previous experience in lettings or property management Strong knowledge of the residential lettings process and relevant legislation Excellent organisational and administrative skills Confident communicator with a customer-focused approach Strong understanding of professional boundaries and safeguarding practices Full UK driving licence and access to a vehicle insured for work purposes Desirable: CIH qualification or equivalent in housing or property management Experience working with a Local Authority or in a social housing setting Knowledge of the Housing Act 1996 (as amended) Familiarity with Equalities legislation and support work practices Location: The role is predominantly based in West Devon, covering Tavistock and surrounding areas, with some travel required to South Hams. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 04, 2025
Contractor
We are working in partnership with a Local Authority to recruit an experienced Accommodation Officer to support the effective management of a diverse portfolio of council-owned and privately managed properties. This role offers an excellent opportunity for a property or lettings professional with strong tenancy management and customer service skills to make a meaningful impact within the community. Key Responsibilities: Handle tenant and landlord enquiries via phone, email, and in person Conduct regular property inspections to ensure compliance with standards Manage the check-in and check-out process, including inventories and documentation Coordinate repairs and maintenance with internal teams and external contractors Maintain accurate records of all property and tenancy activity Collect and manage rent payments and handle arrears appropriately Respond to complaints, issue warnings, and escalate enforcement actions when required Work collaboratively as part of a multi-skilled team to deliver effective housing solutions Ensure compliance with all relevant housing legislation and council procedures Essential Requirements: Previous experience in lettings or property management Strong knowledge of the residential lettings process and relevant legislation Excellent organisational and administrative skills Confident communicator with a customer-focused approach Strong understanding of professional boundaries and safeguarding practices Full UK driving licence and access to a vehicle insured for work purposes Desirable: CIH qualification or equivalent in housing or property management Experience working with a Local Authority or in a social housing setting Knowledge of the Housing Act 1996 (as amended) Familiarity with Equalities legislation and support work practices Location: The role is predominantly based in West Devon, covering Tavistock and surrounding areas, with some travel required to South Hams. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Park Avenue are currently recruiting a Housing Officer for a Housing Association based in East Sussex. Reporting to the Head of Housing you will be responsible for providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing ASB and nuisance queries. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge on the South Coast. The working pattern is agile with the option to work from two local offices should you desire. A car driver is essential as you will need to travel to properties in the Brighton and surrounding areas. For further information please submit your CV in the strictest of confidence.
Sep 03, 2025
Seasonal
Park Avenue are currently recruiting a Housing Officer for a Housing Association based in East Sussex. Reporting to the Head of Housing you will be responsible for providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing ASB and nuisance queries. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge on the South Coast. The working pattern is agile with the option to work from two local offices should you desire. A car driver is essential as you will need to travel to properties in the Brighton and surrounding areas. For further information please submit your CV in the strictest of confidence.
We're working with a busy housing provider to recruit a dedicated and customer-focused Sheltered Housing Officer. This is a key role within the Supported Housing service, responsible for delivering enhanced housing management to sheltered housing residents, ensuring their homes are safe, well-managed, and supported with the services they need to live independently. You'll be the main point of contact for residents, visitors, and partner organisations, building strong relationships and ensuring excellent day-to-day service delivery. The Role Deliver a comprehensive housing management service that helps residents maintain their tenancies, access housing services, and signpost to external support when needed. Act as the welcoming, on-site presence for residents and visitors, supporting new tenants to settle in and assisting with the moving-in process. Oversee safety and security of the building, carry out regular walkabouts and inspections, and report or arrange repairs to communal areas and residents' homes. Ensure all health and safety requirements are met, including risk assessments, fire alarm testing, and compliance with safeguarding procedures. Support and encourage resident involvement through meetings, consultation events, and clear communication of service information. Liaise with contractors, service providers, and colleagues to ensure high service standards and value for money. Maintain accurate records, manage keys securely, and ensure all data handling complies with data protection requirements. Key Requirements Experience delivering high-quality customer service, ideally within sheltered or social housing. Strong verbal and written communication skills, with the ability to work both independently and as part of a team. Organised and methodical approach, able to prioritise tasks and meet deadlines. Knowledge of sheltered housing, tenancy management, or community alarm services desirable. Confident using computerised systems and maintaining accurate administrative records. Commitment to equality, diversity, and continuous service improvement. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Sep 03, 2025
Contractor
We're working with a busy housing provider to recruit a dedicated and customer-focused Sheltered Housing Officer. This is a key role within the Supported Housing service, responsible for delivering enhanced housing management to sheltered housing residents, ensuring their homes are safe, well-managed, and supported with the services they need to live independently. You'll be the main point of contact for residents, visitors, and partner organisations, building strong relationships and ensuring excellent day-to-day service delivery. The Role Deliver a comprehensive housing management service that helps residents maintain their tenancies, access housing services, and signpost to external support when needed. Act as the welcoming, on-site presence for residents and visitors, supporting new tenants to settle in and assisting with the moving-in process. Oversee safety and security of the building, carry out regular walkabouts and inspections, and report or arrange repairs to communal areas and residents' homes. Ensure all health and safety requirements are met, including risk assessments, fire alarm testing, and compliance with safeguarding procedures. Support and encourage resident involvement through meetings, consultation events, and clear communication of service information. Liaise with contractors, service providers, and colleagues to ensure high service standards and value for money. Maintain accurate records, manage keys securely, and ensure all data handling complies with data protection requirements. Key Requirements Experience delivering high-quality customer service, ideally within sheltered or social housing. Strong verbal and written communication skills, with the ability to work both independently and as part of a team. Organised and methodical approach, able to prioritise tasks and meet deadlines. Knowledge of sheltered housing, tenancy management, or community alarm services desirable. Confident using computerised systems and maintaining accurate administrative records. Commitment to equality, diversity, and continuous service improvement. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Repairs Supervisor Location: Croydon Contract Type: Temporary Pay Rate: 27/hour We are looking for a proactive and highly organised Repairs Supervisor to join a major local council housing contract in Croydon. This is a role where your ability to lead a team, maintain quality, and ensure residents' satisfaction will be key to success. What You'll Be Doing Supervising day-to-day responsive repairs and voids across the council housing portfolio. Managing contractor and operative performance to ensure work is delivered on time, to budget, and to the required standard. Conducting quality control inspections and approving works before sign-off. Ensuring strict health & safety compliance on all jobs. Building strong working relationships with council officers, residents, and partner organisations. Tracking budgets, KPIs, and productivity to maintain a high-performance service. What We're Looking For Extensive experience in supervising social housing repairs . Strong background working with local authority housing contracts. Excellent leadership, organisation, and decision-making skills. Good technical understanding of property maintenance and repair techniques. Ability to manage multiple work streams under tight deadlines.
Sep 03, 2025
Contractor
Repairs Supervisor Location: Croydon Contract Type: Temporary Pay Rate: 27/hour We are looking for a proactive and highly organised Repairs Supervisor to join a major local council housing contract in Croydon. This is a role where your ability to lead a team, maintain quality, and ensure residents' satisfaction will be key to success. What You'll Be Doing Supervising day-to-day responsive repairs and voids across the council housing portfolio. Managing contractor and operative performance to ensure work is delivered on time, to budget, and to the required standard. Conducting quality control inspections and approving works before sign-off. Ensuring strict health & safety compliance on all jobs. Building strong working relationships with council officers, residents, and partner organisations. Tracking budgets, KPIs, and productivity to maintain a high-performance service. What We're Looking For Extensive experience in supervising social housing repairs . Strong background working with local authority housing contracts. Excellent leadership, organisation, and decision-making skills. Good technical understanding of property maintenance and repair techniques. Ability to manage multiple work streams under tight deadlines.
THE MARINE SOCIETY AND SEA CADETS
Gosport, Hampshire
Job Title: Offshore Maintenance Manager Location: Gosport, Hampshire Salary: £36,500 - £39,000 per annum, dependent upon experience Job type: Full time, Permanent Closing Date: 7th October 2025. Are you an experienced Marine Engineer looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking for an Offshore Maintenance Manager to join our team. About the role: The Offshore Maintenance Manager will have a key role in delivering the capability and availability of MSSC's offshore vessels to provide sea-going experience for cadets and in ensuring the safety for all personnel on board. The main purpose of the role is to provide support with the engineering management and maintenance of MSSC's offshore vessels. Responsibilities: Providing day to day support in identifying defects and safety shortcomings, determining solutions, assisting in rectification or organising cost effective professional repairs at advantageous prices and obtaining replacement parts. Producing, overseeing and tracking (technically and financially) the winter maintenance work packages for the fleet. Progressive development of MSSC's Safety Management System, as related to the technical running and management of each offshore vessel. Assisting the engineer officers of MSSC's vessels with maintenance tasks. Managing records to support and evidence MSSC's maintenance programme. Acting as an occasional relief engineer on board any of the three larger vessels. Requirements: Engineer with HNC or similar professional qualification with significant experience in the maritime sector in seagoing and shore support roles. Areas of experience would include health and safety, marine equipment operation, engineering maintenance, refit planning and execution. Ideally a broad engineering experience across the mechanical, electrical and electronic disciplines. Knowledge of typical small commercial or recreational vessel machinery, control, navigation and communications systems and their integration. Experience in using and managing Electronic Planned Maintenance Systems. Experience of routine and effective liaison with ship and shore staff, external authorities, suppliers and contractors. Health and fitness necessary to obtain and industry recognised medical certification (ENG1). Desirable: Power and sail background ideally across a variety of vessels including those Experience with maintaining vessels in Lloyd's or other recognised Classification Society Rules and Flag State "Code of Practice." Experience working with young people. Benefits: 25 working days pro rata of paid holiday per annum, plus public and bank holidays observed in England and Wales, increasing to 29 days after two years' service. Life assurance (4x salary) for those who opt to join the pension scheme. Private medical insurance. Pension (employer contribution up to 10%). Wellbeing portal and EAP with 121 counselling. Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. If you are interested in this Offshore Maintenance Manager vacancy, please apply now! Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Maritime Engineer, Maintenance Technician, Maintenance Coordinator, Facilities Technician, Maintenance Supervisor, Estates Management may also be considered for this role.
Sep 03, 2025
Full time
Job Title: Offshore Maintenance Manager Location: Gosport, Hampshire Salary: £36,500 - £39,000 per annum, dependent upon experience Job type: Full time, Permanent Closing Date: 7th October 2025. Are you an experienced Marine Engineer looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking for an Offshore Maintenance Manager to join our team. About the role: The Offshore Maintenance Manager will have a key role in delivering the capability and availability of MSSC's offshore vessels to provide sea-going experience for cadets and in ensuring the safety for all personnel on board. The main purpose of the role is to provide support with the engineering management and maintenance of MSSC's offshore vessels. Responsibilities: Providing day to day support in identifying defects and safety shortcomings, determining solutions, assisting in rectification or organising cost effective professional repairs at advantageous prices and obtaining replacement parts. Producing, overseeing and tracking (technically and financially) the winter maintenance work packages for the fleet. Progressive development of MSSC's Safety Management System, as related to the technical running and management of each offshore vessel. Assisting the engineer officers of MSSC's vessels with maintenance tasks. Managing records to support and evidence MSSC's maintenance programme. Acting as an occasional relief engineer on board any of the three larger vessels. Requirements: Engineer with HNC or similar professional qualification with significant experience in the maritime sector in seagoing and shore support roles. Areas of experience would include health and safety, marine equipment operation, engineering maintenance, refit planning and execution. Ideally a broad engineering experience across the mechanical, electrical and electronic disciplines. Knowledge of typical small commercial or recreational vessel machinery, control, navigation and communications systems and their integration. Experience in using and managing Electronic Planned Maintenance Systems. Experience of routine and effective liaison with ship and shore staff, external authorities, suppliers and contractors. Health and fitness necessary to obtain and industry recognised medical certification (ENG1). Desirable: Power and sail background ideally across a variety of vessels including those Experience with maintaining vessels in Lloyd's or other recognised Classification Society Rules and Flag State "Code of Practice." Experience working with young people. Benefits: 25 working days pro rata of paid holiday per annum, plus public and bank holidays observed in England and Wales, increasing to 29 days after two years' service. Life assurance (4x salary) for those who opt to join the pension scheme. Private medical insurance. Pension (employer contribution up to 10%). Wellbeing portal and EAP with 121 counselling. Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. If you are interested in this Offshore Maintenance Manager vacancy, please apply now! Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Maritime Engineer, Maintenance Technician, Maintenance Coordinator, Facilities Technician, Maintenance Supervisor, Estates Management may also be considered for this role.
Main Purpose of the Job: The Maintenance Officer is responsible for ensuring the effective upkeep, repair, and safety of our Group s properties, equipment, and facilities. This includes performing preventive and corrective maintenance tasks to support smooth and uninterrupted operations across all company sites. SPECIFIC DUTIES AND RESPONSIBILITES OF THE POST • Portable Appliance Testing (PAT): Certified and experienced in carrying out PAT testing across various settings, including medical environments. • Fire Door Maintenance (preferable) : Proficient in inspection, repair, and compliance standards for fire doors (linked to property maintenance). • Painting & Decorating: Skilled in full property redecorations, including surface preparation, painting, wallpapering, and tiling. • Plumbing & Electrics: Competent in basic household plumbing and electrical tasks, including fault finding, repairs, and fixture installation. •Oversee repairs, plumbing, heating, electrical work and general property upkeep. •Conduct monthly compliance checks(fire safety, water temperature, building integrity) • Landscaping or Gardening and grounds maintenance, including chainsaw use and tree felling. • Health & Safety awareness (military and civilian contexts). Personal responsibilities : The post holder must assume responsibility for his/her own professional and personal development (supported by the company where appropriate) to ensure that (s)he develops and maintains continuing competence to deliver the organisation s requirements, including the fair and supportive management of all staff in estates services. Corporate Behaviours : The Maintainance officer will commit to: • Act with honesty and integrity at all times • Demonstrate respect for others and value diversity • Focus on the service users, both internal and external, at all times • Make an active contribution to developing the service • Learn from, and share experience and knowledge • Keep others informed of issues of importance and relevance • Consciously review mistakes and successes to improve performance • Use discretion and be aware of issues requiring total customer confidentiality In addition, the Maintainance Officer will: • Value and recognise ideas and the contribution of all team members • Coach individuals and teams to perform to the best of their ability • Delegate work to develop individuals in their roles and realise their potential • Give ongoing feedback on performance and effectively manage poor performance • Provide support and guidance to all team members • Encourage their team to achieve work/personal life balance
Sep 02, 2025
Full time
Main Purpose of the Job: The Maintenance Officer is responsible for ensuring the effective upkeep, repair, and safety of our Group s properties, equipment, and facilities. This includes performing preventive and corrective maintenance tasks to support smooth and uninterrupted operations across all company sites. SPECIFIC DUTIES AND RESPONSIBILITES OF THE POST • Portable Appliance Testing (PAT): Certified and experienced in carrying out PAT testing across various settings, including medical environments. • Fire Door Maintenance (preferable) : Proficient in inspection, repair, and compliance standards for fire doors (linked to property maintenance). • Painting & Decorating: Skilled in full property redecorations, including surface preparation, painting, wallpapering, and tiling. • Plumbing & Electrics: Competent in basic household plumbing and electrical tasks, including fault finding, repairs, and fixture installation. •Oversee repairs, plumbing, heating, electrical work and general property upkeep. •Conduct monthly compliance checks(fire safety, water temperature, building integrity) • Landscaping or Gardening and grounds maintenance, including chainsaw use and tree felling. • Health & Safety awareness (military and civilian contexts). Personal responsibilities : The post holder must assume responsibility for his/her own professional and personal development (supported by the company where appropriate) to ensure that (s)he develops and maintains continuing competence to deliver the organisation s requirements, including the fair and supportive management of all staff in estates services. Corporate Behaviours : The Maintainance officer will commit to: • Act with honesty and integrity at all times • Demonstrate respect for others and value diversity • Focus on the service users, both internal and external, at all times • Make an active contribution to developing the service • Learn from, and share experience and knowledge • Keep others informed of issues of importance and relevance • Consciously review mistakes and successes to improve performance • Use discretion and be aware of issues requiring total customer confidentiality In addition, the Maintainance Officer will: • Value and recognise ideas and the contribution of all team members • Coach individuals and teams to perform to the best of their ability • Delegate work to develop individuals in their roles and realise their potential • Give ongoing feedback on performance and effectively manage poor performance • Provide support and guidance to all team members • Encourage their team to achieve work/personal life balance
Voids Maintenance Officer Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Carry out all required lock changes and resolve utility meter queries for properties owned by RBKC, ensuring void properties are let safely and efficiently. Accurately record and log utilities, including gas and electricity meter information, throughout the void process. Resolve any meter queries, including debts on gas or electricity meters, ensuring timely clearance for void work commencement. Perform tenancy-ready checks after void work completion and conduct minor repairs as needed, maintaining high standards and effective material use. Conduct first lock changes for all void properties, install key safes and codes within a 24-hour KPI. Ensure accurate tracking and delivery of keys to appropriate RBKC offices and on-site locations. Perform final lock changes post-void works to secure properties for tenancy start dates. Record gas and electric meter readings and upload details to the Green Energy Switch Portal for accurate utility calculation. Report and raise issues related to damaged meters for replacement. Provide construction and trade-based information and support to surveyors and relevant RBKC staff. Conduct work-in-progress visits, monitoring and recording performance, standards of work, and health & safety compliance. Provide detailed updates and reports to the Void Works Administrator and Void Surveyors. Complete a final void checklist post-inspection to ensure properties meet required standards. Ensure all keys are returned, logged, and ready for new tenancy sign-ups. In the absence of the void surveyor, carry out works in progress inspections and liaise with void contractors onsite. Attend occupied voids within the first 12 weeks of tenancy to address maintenance issues raised by residents. Carry out weekly flushing of unoccupied voids in line with the council s legionella process. Make accurate records of all inspections using the department s information management system. Ensure contractor work quality meets required technical standards and specifications, securing customer satisfaction. Contribute to the development of service plans to meet strategic business goals. Provide administrative support to the Voids Team and occasionally to the wider department. Collaborate with colleagues across Housing services to improve quality and customer satisfaction for residents. Undertake any other relevant duties as required by the Head of Voids & Lettings. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and maths or comparable/equivalent qualifications. Extensive experience in maintenance repairs and as a maintenance officer/handy person. Knowledge of multiple types of utility meters, including smart and prepayment meters. Experience in conducting WIP visits and reporting findings. Experience in carrying out pre-tenancy checks. Attention to detail and understanding of robust data management importance. Strong IT skills and proficiency across the MS suite. Clear communication skills and a positive attitude toward collaborative working to resolve complex issues. Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently. Experience in ensuring properties meet safety and quality standards in line with HHSRS. Ability to demonstrate the key behaviours and values of Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 02, 2025
Contractor
Voids Maintenance Officer Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Carry out all required lock changes and resolve utility meter queries for properties owned by RBKC, ensuring void properties are let safely and efficiently. Accurately record and log utilities, including gas and electricity meter information, throughout the void process. Resolve any meter queries, including debts on gas or electricity meters, ensuring timely clearance for void work commencement. Perform tenancy-ready checks after void work completion and conduct minor repairs as needed, maintaining high standards and effective material use. Conduct first lock changes for all void properties, install key safes and codes within a 24-hour KPI. Ensure accurate tracking and delivery of keys to appropriate RBKC offices and on-site locations. Perform final lock changes post-void works to secure properties for tenancy start dates. Record gas and electric meter readings and upload details to the Green Energy Switch Portal for accurate utility calculation. Report and raise issues related to damaged meters for replacement. Provide construction and trade-based information and support to surveyors and relevant RBKC staff. Conduct work-in-progress visits, monitoring and recording performance, standards of work, and health & safety compliance. Provide detailed updates and reports to the Void Works Administrator and Void Surveyors. Complete a final void checklist post-inspection to ensure properties meet required standards. Ensure all keys are returned, logged, and ready for new tenancy sign-ups. In the absence of the void surveyor, carry out works in progress inspections and liaise with void contractors onsite. Attend occupied voids within the first 12 weeks of tenancy to address maintenance issues raised by residents. Carry out weekly flushing of unoccupied voids in line with the council s legionella process. Make accurate records of all inspections using the department s information management system. Ensure contractor work quality meets required technical standards and specifications, securing customer satisfaction. Contribute to the development of service plans to meet strategic business goals. Provide administrative support to the Voids Team and occasionally to the wider department. Collaborate with colleagues across Housing services to improve quality and customer satisfaction for residents. Undertake any other relevant duties as required by the Head of Voids & Lettings. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and maths or comparable/equivalent qualifications. Extensive experience in maintenance repairs and as a maintenance officer/handy person. Knowledge of multiple types of utility meters, including smart and prepayment meters. Experience in conducting WIP visits and reporting findings. Experience in carrying out pre-tenancy checks. Attention to detail and understanding of robust data management importance. Strong IT skills and proficiency across the MS suite. Clear communication skills and a positive attitude toward collaborative working to resolve complex issues. Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently. Experience in ensuring properties meet safety and quality standards in line with HHSRS. Ability to demonstrate the key behaviours and values of Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Core Responsibilities Manage end-to-end responsive repairs and voids processes across all PCHA properties. Liaise with residents, contractors, and internal teams to ensure work is completed on time, within budget, and to a high standard. Use systems such as Plentific and Homemaster for repair tracking and documentation. Carry out pre- and post-inspections for repair and void works. Ensure compliance with health & safety regulations and housing legislation. Manage KPIs, including: 100% emergency repairs completed within target timescales. Void turnaround under 30 days . Tenant satisfaction above 85% . What They're Looking For Solid experience in responsive repairs and voids management within housing or property management. Strong customer service focus and the ability to build good relationships with residents. Proven ability to manage contractors, meet tight deadlines, and achieve KPIs . Knowledge of housing-related health & safety compliance . Good IT and administrative skills, ideally with Plentific/Homemaster experience. A full UK driving licence and access to a vehicle. Additional Notes This is a key role in a small, friendly, and ambitious team. Applications must include a supporting statement detailing how you meet the person specification, as CVs alone will not be accepted.
Sep 02, 2025
Full time
Core Responsibilities Manage end-to-end responsive repairs and voids processes across all PCHA properties. Liaise with residents, contractors, and internal teams to ensure work is completed on time, within budget, and to a high standard. Use systems such as Plentific and Homemaster for repair tracking and documentation. Carry out pre- and post-inspections for repair and void works. Ensure compliance with health & safety regulations and housing legislation. Manage KPIs, including: 100% emergency repairs completed within target timescales. Void turnaround under 30 days . Tenant satisfaction above 85% . What They're Looking For Solid experience in responsive repairs and voids management within housing or property management. Strong customer service focus and the ability to build good relationships with residents. Proven ability to manage contractors, meet tight deadlines, and achieve KPIs . Knowledge of housing-related health & safety compliance . Good IT and administrative skills, ideally with Plentific/Homemaster experience. A full UK driving licence and access to a vehicle. Additional Notes This is a key role in a small, friendly, and ambitious team. Applications must include a supporting statement detailing how you meet the person specification, as CVs alone will not be accepted.
We are seeking a dedicated and proactive Estates Officer to join a highly respected Housing Association. This role is pivotal in ensuring the safety, cleanliness, and compliance of their estates and communal areas. If you are passionate about delivering high-quality, customer-focused services and thrive in a collaborative environment, we encourage you to apply. As an Estates Officer, you will: - Deliver high-quality estate caretaker services, including cleaning, minor repairs, and maintaining communal areas. - Conduct regular safety inspections, including fire alarms, smoke vents, emergency lights, and legionella checks. - Identify and address compliance breaches, escalating issues as necessary. - Collaborate with team members to improve estate services and ensure customer satisfaction. - Act as an ambassador for the organisation, maintaining effective communication with customers and stakeholders. - Ensure compliance with health and safety policies, completing risk assessments and maintaining accurate records. - Report incidents such as vandalism, crime, and safeguarding concerns. - Maintain equipment and materials in good working order. To succeed in this role, you should have: - A strong record of achievement in estate caretaking or a related field. - Relevant gardening or cleaning qualifications, or equivalent work experience. - A full, valid driving license. - Comprehensive knowledge of caretaking and gardening services. - Strong decision-making skills and the ability to manage risks effectively. - Excellent written, verbal, and interpersonal communication skills. - A commitment to delivering excellent customer service and promoting diversity and inclusion. Your daily activities will include: - Conducting safety checks and inspections of communal areas. - Cleaning, litter picking, and performing minor repairs to maintain high standards. - Ensuring communal bin stores are safe and tidy. - Responding to customer complaints and feedback to improve services. - Collaborating with team members to address estate-related issues. - Reporting incidents and ensuring compliance with health and safety regulations. - Attending meetings and training sessions to stay updated on best practices.
Sep 02, 2025
Seasonal
We are seeking a dedicated and proactive Estates Officer to join a highly respected Housing Association. This role is pivotal in ensuring the safety, cleanliness, and compliance of their estates and communal areas. If you are passionate about delivering high-quality, customer-focused services and thrive in a collaborative environment, we encourage you to apply. As an Estates Officer, you will: - Deliver high-quality estate caretaker services, including cleaning, minor repairs, and maintaining communal areas. - Conduct regular safety inspections, including fire alarms, smoke vents, emergency lights, and legionella checks. - Identify and address compliance breaches, escalating issues as necessary. - Collaborate with team members to improve estate services and ensure customer satisfaction. - Act as an ambassador for the organisation, maintaining effective communication with customers and stakeholders. - Ensure compliance with health and safety policies, completing risk assessments and maintaining accurate records. - Report incidents such as vandalism, crime, and safeguarding concerns. - Maintain equipment and materials in good working order. To succeed in this role, you should have: - A strong record of achievement in estate caretaking or a related field. - Relevant gardening or cleaning qualifications, or equivalent work experience. - A full, valid driving license. - Comprehensive knowledge of caretaking and gardening services. - Strong decision-making skills and the ability to manage risks effectively. - Excellent written, verbal, and interpersonal communication skills. - A commitment to delivering excellent customer service and promoting diversity and inclusion. Your daily activities will include: - Conducting safety checks and inspections of communal areas. - Cleaning, litter picking, and performing minor repairs to maintain high standards. - Ensuring communal bin stores are safe and tidy. - Responding to customer complaints and feedback to improve services. - Collaborating with team members to address estate-related issues. - Reporting incidents and ensuring compliance with health and safety regulations. - Attending meetings and training sessions to stay updated on best practices.
Job Title: Fire Safety Officer Type: 3 Months Contract Location: Home based, extends from Loughborough upwards. (Leicestershire, Nottinghamshire, Lincolnshire, Derbyshire, South and West Yorkshire and Greater Manchester) with lots of travel Salary: £350 - £500 day rate Hours: Full Time BRC are working closely with a leading Housing Association in England. In this role you will act as the competent source of advice for fire safety within your geographical area of operation, providing technical advice and support to colleagues on all matters relating to fire safety. You will work collaboratively with colleagues across the Homes Directorate to ensure that repairs, refurbishment and capital schemes are reviewed to ensure that design standards conform to best practice and works undertaken meet the company's quality expectations. Reporting to the Head of Fire and Building Safety, you will liaise with local Fire & Rescue teams and the business' primary authority partner to respond to fire events and enforcement activity across your area. You will work alongside the building safety team to deliver the business' building safety engagement strategy and fire safety communication programme and support residents to live safely in their homes. Duties: Provide technical advice and support to the business regarding all fire safety matters; Undertake desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Review resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertake fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspect secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Support the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Support the Head of Fire and Building Safety in ensuring that fire evacuation strategies for blocks of flats are documented and maintained; Audit and maintain the contents of secure information boxes where installed in 11-18m blocks of flats, within their allocated operational area; Be responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation survey which has identified defects in a buildings fire protective measures; Inspect and audit the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertake reviews of H&S files, O&Ms and Regulation 38 packs for completeness; Liaise with fire and rescue services regarding post fire and planned audits; Undertake post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee Monitor and coordinate the delivery of works/ actions to address letters of non-conformity and enforcement notices to completion; Respond to fire and rescue services requests for information; Assist and support customer experience colleagues with the completion of person centred risk assessments for residents and produce and implement, personal emergency evacuation plans (PEEPs); Support the Head of Fire Safety to respond to fire Safety complaints and concerns raised by residents; Provide input to support the design and delivery of the business fire improvement capital investment programme; Promote collaborative working across the business to support the delivery of company's Building Safety strategy; Contribute to the design and delivery of a fire safety and building safety communication campaign; Attend resident, community and corporate events to raise awareness regarding fire safety; Participate in the department of an out of hours rota, to ensure the team respond to outside normal working hours emergencies in line with company's Business Continuity arrangements Requirements: Demonstrable experience of working within a social housing organisation in a similar role Able to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance Able to demonstrate an understanding of building pathology An understanding of The Building Safety Act and Social Housing Act are essential An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK For more information, please call Meg Smith on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Sep 02, 2025
Contractor
Job Title: Fire Safety Officer Type: 3 Months Contract Location: Home based, extends from Loughborough upwards. (Leicestershire, Nottinghamshire, Lincolnshire, Derbyshire, South and West Yorkshire and Greater Manchester) with lots of travel Salary: £350 - £500 day rate Hours: Full Time BRC are working closely with a leading Housing Association in England. In this role you will act as the competent source of advice for fire safety within your geographical area of operation, providing technical advice and support to colleagues on all matters relating to fire safety. You will work collaboratively with colleagues across the Homes Directorate to ensure that repairs, refurbishment and capital schemes are reviewed to ensure that design standards conform to best practice and works undertaken meet the company's quality expectations. Reporting to the Head of Fire and Building Safety, you will liaise with local Fire & Rescue teams and the business' primary authority partner to respond to fire events and enforcement activity across your area. You will work alongside the building safety team to deliver the business' building safety engagement strategy and fire safety communication programme and support residents to live safely in their homes. Duties: Provide technical advice and support to the business regarding all fire safety matters; Undertake desk top reviews of proposed new build and refurbishment schemes and provide commentary and recommendations regarding design standards and specifications; Review resident alteration requests to ensure that proposals do not enhance the risk from fire within the dwelling or the building as a whole; Undertake fire safety assurance audits across the residential building stock to ensure fire safety risks are being robustly managed; Inspect secondary means of escape (where access has not been attained) during the FRA to ensure they remain unobstructed; Support the Building Safety programme lead in attaining access to flats to complete flat entrance fire door inspection programme. Support the Head of Fire and Building Safety in ensuring that fire evacuation strategies for blocks of flats are documented and maintained; Audit and maintain the contents of secure information boxes where installed in 11-18m blocks of flats, within their allocated operational area; Be responsible for the implementation and management of interim measures, where required following completion of an FRA/ compartmentation survey which has identified defects in a buildings fire protective measures; Inspect and audit the quality of repair and planned works to buildings during and on completion of investment projects, which have included (or impacted) fire safety precautions; Undertake reviews of H&S files, O&Ms and Regulation 38 packs for completeness; Liaise with fire and rescue services regarding post fire and planned audits; Undertake post fire inspections and provide root cause analysis reports for submission to the business Building Safety Committee Monitor and coordinate the delivery of works/ actions to address letters of non-conformity and enforcement notices to completion; Respond to fire and rescue services requests for information; Assist and support customer experience colleagues with the completion of person centred risk assessments for residents and produce and implement, personal emergency evacuation plans (PEEPs); Support the Head of Fire Safety to respond to fire Safety complaints and concerns raised by residents; Provide input to support the design and delivery of the business fire improvement capital investment programme; Promote collaborative working across the business to support the delivery of company's Building Safety strategy; Contribute to the design and delivery of a fire safety and building safety communication campaign; Attend resident, community and corporate events to raise awareness regarding fire safety; Participate in the department of an out of hours rota, to ensure the team respond to outside normal working hours emergencies in line with company's Business Continuity arrangements Requirements: Demonstrable experience of working within a social housing organisation in a similar role Able to demonstrate detailed knowledge regarding fire safety statutory instruments, British Standards and Sector guidance Able to demonstrate an understanding of building pathology An understanding of The Building Safety Act and Social Housing Act are essential An understanding of JCT and other contract forms Experience of carrying out site inspection and audits to monitor change and ensure the quality of delivery Membership of the IFE at Graduate grade or higher A minimum level 4 qualification in fire safety management, risk assessment or engineering (Applicants with level three qualifications who hold Associate membership or Full member status, with relevant experience in a similar role will also be considered) A full driving licence valid in the UK For more information, please call Meg Smith on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
