When it comes to roadside breakdown and recovery we are a recognised house-hold name within East Anglia! Manchetts are seeking applications for Class 2 Recovery Drivers with vehicle mechanical knowledge to join our recovery team based out of either Cambridgeshire or Suffolk. The successful HGV Class 2 Recovery Driver - will join a friendly, professional and hardworking team. The role will work directly with our 24-hour control room to carry out minor roadside repairs and recovery of vehicles in a professional manner whilst ensuring the safety of themselves and others at all times. No two days are the same within the recovery industry and the role will include a variety of vehicle incidents, including general breakdowns, road traffic collisions and contracted police work. The vehicle recovery role involves recovery of a vehicle following a breakdown or accident from the roadside to a final destination which is primarily carried out within a 100km radius working area; although at times you may be required to carry out longer distance recoveries to any UK destination. The role of a recovery operative is to attend breakdowns in all weathers, so you need to be prepared to work outside and sometimes in difficult conditions in order to recover vehicles and customers. We are seeking candidates that always aim to provide great customer service in a sometimes-challenging environment. A person whose attitude is often seen as go 'above and beyond' to offer our customers a solution that fits their needs. You will need to enjoy working with customers and be able to demonstrate a positive attitude at times of tolerance, sympathy and understanding. A minimum of 1 years driving experience in vehicles 7500KG or above. Mechanical knowledge is a preferred advantage, but not essential. Full training will be provided relative of experience. An up to date digital tacho card is essential. Preference will be given to those who have achieved the required 35 hours of CPC training. We offer a 4 on 4 off shift pattern working a 12-hour shift (Average of 42 hours per week). Overtime is available. This role will cover day and night working on an 8 week rotational rota. 6.2 weeks holiday (inclusive of BH) pro-rated for shift pattern. All candidates will be fully vetted once a conditional offer of employment has been signed. Vetting includes employment and character references, criminal record checks, proof of right to work checks. These are all part of the company's policies and procedures relevant to the industry and services that we provide. Manchetts services include: Vehicle Recovery for major failure or accident Roadside Repairs Workshop repairs after breakdown through our own network Job Types: Full-time, Permanent Pay: From £29,500.00 per year Additional pay: Quarterly bonus Benefits: Cycle to work scheme Health & wellbeing programme On-site parking Referral programme Flexible language requirement: English not required Schedule: 12 hour shift Day shift Experience: Recovery: 2 years (preferred) Driving a Goods Vehicle: 2 years (preferred) Licence/Certification: Driver CPC (required) Class 2 Licence (required) Work Location: In person
Sep 05, 2025
Full time
When it comes to roadside breakdown and recovery we are a recognised house-hold name within East Anglia! Manchetts are seeking applications for Class 2 Recovery Drivers with vehicle mechanical knowledge to join our recovery team based out of either Cambridgeshire or Suffolk. The successful HGV Class 2 Recovery Driver - will join a friendly, professional and hardworking team. The role will work directly with our 24-hour control room to carry out minor roadside repairs and recovery of vehicles in a professional manner whilst ensuring the safety of themselves and others at all times. No two days are the same within the recovery industry and the role will include a variety of vehicle incidents, including general breakdowns, road traffic collisions and contracted police work. The vehicle recovery role involves recovery of a vehicle following a breakdown or accident from the roadside to a final destination which is primarily carried out within a 100km radius working area; although at times you may be required to carry out longer distance recoveries to any UK destination. The role of a recovery operative is to attend breakdowns in all weathers, so you need to be prepared to work outside and sometimes in difficult conditions in order to recover vehicles and customers. We are seeking candidates that always aim to provide great customer service in a sometimes-challenging environment. A person whose attitude is often seen as go 'above and beyond' to offer our customers a solution that fits their needs. You will need to enjoy working with customers and be able to demonstrate a positive attitude at times of tolerance, sympathy and understanding. A minimum of 1 years driving experience in vehicles 7500KG or above. Mechanical knowledge is a preferred advantage, but not essential. Full training will be provided relative of experience. An up to date digital tacho card is essential. Preference will be given to those who have achieved the required 35 hours of CPC training. We offer a 4 on 4 off shift pattern working a 12-hour shift (Average of 42 hours per week). Overtime is available. This role will cover day and night working on an 8 week rotational rota. 6.2 weeks holiday (inclusive of BH) pro-rated for shift pattern. All candidates will be fully vetted once a conditional offer of employment has been signed. Vetting includes employment and character references, criminal record checks, proof of right to work checks. These are all part of the company's policies and procedures relevant to the industry and services that we provide. Manchetts services include: Vehicle Recovery for major failure or accident Roadside Repairs Workshop repairs after breakdown through our own network Job Types: Full-time, Permanent Pay: From £29,500.00 per year Additional pay: Quarterly bonus Benefits: Cycle to work scheme Health & wellbeing programme On-site parking Referral programme Flexible language requirement: English not required Schedule: 12 hour shift Day shift Experience: Recovery: 2 years (preferred) Driving a Goods Vehicle: 2 years (preferred) Licence/Certification: Driver CPC (required) Class 2 Licence (required) Work Location: In person
Driver Hire Southampton & Winchester
Southampton, Hampshire
Driver Hire Southampton are currently recruiting a hands-on HGV Technician to join our client's team based in Bishops Waltham. Key Responsibilities: Maintaining a fleet of heavy goods vehicles (HGVs), light good vehicles (LGVs) and cars to the highest standards Prepare vehicles for MOT inspections, performing quality checks and ensuring all documentation is accurately completed. Attend roadside breakdowns and call-outs, providing safe on-site repair solutions or arranging vehicle recoveryU Uphold high standards of workshop safety, cleanliness, and professionalism, including PPE use and adherence to health & safety regulations Ideal Candidate: NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance, City & Guilds, or similar - apprentice-trained individuals with proven hands-on experience are very welcome Valid HGV Licence Own reliable transport for commuting to the workshop and various job locations. Excellent customer service and communication skills, with a professional attitude in all client interactions Health and safety champion: committed to safe working practices, PPE compliance, and a clean and organised work environment Benefits: Generous Holiday Entitlement: Enjoy 24-25 days of annual leave, plus public holidays, to ensure a healthy work-life balance. Pension Scheme: Secure your future with a Local Government Pension Scheme, offering long-term financial planning. Employee Discounts: Access exclusive employee discounts and staff benefit schemes, enhancing your purchasing power Winter Earnings Uplift: Earn up to 3,000 OTE during the winter months (October-April) 2000 additional annual Market supplement available for those holding an Automotive industry recognised Level 4 Advanced vehicle diagnostics qualification This is a temporary-to-permanent role, with the potential to become permanent, based on mutual satisfaction with job performance and client fit. Driver Hire is an agency which provides staff cover to a range of companies within the local area. As we have such a variety of work on offer, we can accommodate those only wishing to work the odd day here or there or indeed on a more full-time basis.
Sep 04, 2025
Full time
Driver Hire Southampton are currently recruiting a hands-on HGV Technician to join our client's team based in Bishops Waltham. Key Responsibilities: Maintaining a fleet of heavy goods vehicles (HGVs), light good vehicles (LGVs) and cars to the highest standards Prepare vehicles for MOT inspections, performing quality checks and ensuring all documentation is accurately completed. Attend roadside breakdowns and call-outs, providing safe on-site repair solutions or arranging vehicle recoveryU Uphold high standards of workshop safety, cleanliness, and professionalism, including PPE use and adherence to health & safety regulations Ideal Candidate: NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance, City & Guilds, or similar - apprentice-trained individuals with proven hands-on experience are very welcome Valid HGV Licence Own reliable transport for commuting to the workshop and various job locations. Excellent customer service and communication skills, with a professional attitude in all client interactions Health and safety champion: committed to safe working practices, PPE compliance, and a clean and organised work environment Benefits: Generous Holiday Entitlement: Enjoy 24-25 days of annual leave, plus public holidays, to ensure a healthy work-life balance. Pension Scheme: Secure your future with a Local Government Pension Scheme, offering long-term financial planning. Employee Discounts: Access exclusive employee discounts and staff benefit schemes, enhancing your purchasing power Winter Earnings Uplift: Earn up to 3,000 OTE during the winter months (October-April) 2000 additional annual Market supplement available for those holding an Automotive industry recognised Level 4 Advanced vehicle diagnostics qualification This is a temporary-to-permanent role, with the potential to become permanent, based on mutual satisfaction with job performance and client fit. Driver Hire is an agency which provides staff cover to a range of companies within the local area. As we have such a variety of work on offer, we can accommodate those only wishing to work the odd day here or there or indeed on a more full-time basis.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 01, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 01, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Driver Hire Southampton & Winchester
Southampton, Hampshire
We're currently recruiting a hands-on Commercial Vehicle Technician to join our client's team based in Bishops Waltham. Basic hours per week: 37 Monday to Thursday: 8:00 to 16:30 Fridays: 8:00 to 16:00 Key Responsibilities: Maintaining a fleet of heavy goods vehicles (HGVs), light good vehicles (LGVs) and cars to the highest standards Prepare vehicles for MOT inspections, performing quality checks and ensuring all documentation is accurately completed. Attend roadside breakdowns and call-outs, providing safe on-site repair solutions or arranging vehicle recovery Uphold high standards of workshop safety, cleanliness, and professionalism, including PPE use and adherence to health & safety regulations Ideal Candidate: NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance, City & Guilds, or similar - apprentice-trained individuals with proven hands-on experience are very welcome Valid HGV Licence - NEWLY QUALIFIED WELCOME! Own reliable transport for commuting to the workshop and various job locations. Excellent customer service and communication skills, with a professional attitude in all client interactions Health and safety champion: committed to safe working practices, PPE compliance, and a clean and organised work environment Benefits: Generous Holiday Entitlement: Enjoy 24-25 days of annual leave, plus public holidays, to ensure a healthy work-life balance. Pension Scheme: Secure your future with a Local Government Pension Scheme, offering long-term financial planning. Employee Discounts: Access exclusive employee discounts and staff benefit schemes, enhancing your purchasing power Winter Earnings Uplift: Earn up to 3,000 OTE during the winter months (October-April) 2000 additional annual Market supplement available for those holding an Automotive industry recognised Level 4 Advanced vehicle diagnostics qualification This is a temporary-to-permanent role, with the potential to become permanent, based on mutual satisfaction with job performance and client fit. Driver Hire is an agency which provides staff cover to a range of companies within the local area. As we have such a variety of work on offer, we can accommodate those only wishing to work the odd day here or there or indeed on a more full-time basis.
Sep 01, 2025
Full time
We're currently recruiting a hands-on Commercial Vehicle Technician to join our client's team based in Bishops Waltham. Basic hours per week: 37 Monday to Thursday: 8:00 to 16:30 Fridays: 8:00 to 16:00 Key Responsibilities: Maintaining a fleet of heavy goods vehicles (HGVs), light good vehicles (LGVs) and cars to the highest standards Prepare vehicles for MOT inspections, performing quality checks and ensuring all documentation is accurately completed. Attend roadside breakdowns and call-outs, providing safe on-site repair solutions or arranging vehicle recovery Uphold high standards of workshop safety, cleanliness, and professionalism, including PPE use and adherence to health & safety regulations Ideal Candidate: NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance, City & Guilds, or similar - apprentice-trained individuals with proven hands-on experience are very welcome Valid HGV Licence - NEWLY QUALIFIED WELCOME! Own reliable transport for commuting to the workshop and various job locations. Excellent customer service and communication skills, with a professional attitude in all client interactions Health and safety champion: committed to safe working practices, PPE compliance, and a clean and organised work environment Benefits: Generous Holiday Entitlement: Enjoy 24-25 days of annual leave, plus public holidays, to ensure a healthy work-life balance. Pension Scheme: Secure your future with a Local Government Pension Scheme, offering long-term financial planning. Employee Discounts: Access exclusive employee discounts and staff benefit schemes, enhancing your purchasing power Winter Earnings Uplift: Earn up to 3,000 OTE during the winter months (October-April) 2000 additional annual Market supplement available for those holding an Automotive industry recognised Level 4 Advanced vehicle diagnostics qualification This is a temporary-to-permanent role, with the potential to become permanent, based on mutual satisfaction with job performance and client fit. Driver Hire is an agency which provides staff cover to a range of companies within the local area. As we have such a variety of work on offer, we can accommodate those only wishing to work the odd day here or there or indeed on a more full-time basis.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 01, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 01, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 01, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 01, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
