Your new company Excellent opportunity to join a highly regarded multi-disciplinary consultancy within their successful and high profile Asset and Property Management division. Working on a portfolio across the South East of England, you will play a significant role in advising and assisting clients including blue-chip organisations, high net worth individual and public owned estates. Excellent career progression opportunities are available including progressing to Senior Associate and Partner, if desired. Your new role As the Associate Asset and Property Manager you will take responsibility of a team leader and will manage and mentor junior team members. Your team will be responsible for providing asset and property management services across a multi-asset portfolio of office, retail, mixed-use and industrial properties in London and the South East. You will provide asset management advice to clients in order to enhance their portfolio which may include landlord and tenant matters including rent reviews and lease renewals. You will also oversee and monitor the service delivery of property management including rent arrears, credit control, service charge budgets and accounts. This is an excellent opportunity if you are an experienced Asset and Property Manager and are looking to take on additional management responsibility to progress your career. Training and coaching will be provided if you choose to become an APC mentor/councillor as part of your own progression. You may also support the partner with strategic projects such as improving processes and procedures, providing an opportunity to shape the future path of the business. What you'll need to succeed In order to be successful for this role you should ideally be an MRICS Surveyor and have a proven track record working with commercial property. A strong background in Asset and Property Management is required including landlord and tenant legislation and ability to prepare service charge budgets. A driving licence and vehicle is required for the role. What you'll get in return The organisation supports hybrid working, based on three days in the office and two days from home per week. On top of your base salary you will receive a car allowance, discretionary bonus, pension, 26 days annual leave plus bank holidays and paid CPD/professional membership. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 11, 2025
Full time
Your new company Excellent opportunity to join a highly regarded multi-disciplinary consultancy within their successful and high profile Asset and Property Management division. Working on a portfolio across the South East of England, you will play a significant role in advising and assisting clients including blue-chip organisations, high net worth individual and public owned estates. Excellent career progression opportunities are available including progressing to Senior Associate and Partner, if desired. Your new role As the Associate Asset and Property Manager you will take responsibility of a team leader and will manage and mentor junior team members. Your team will be responsible for providing asset and property management services across a multi-asset portfolio of office, retail, mixed-use and industrial properties in London and the South East. You will provide asset management advice to clients in order to enhance their portfolio which may include landlord and tenant matters including rent reviews and lease renewals. You will also oversee and monitor the service delivery of property management including rent arrears, credit control, service charge budgets and accounts. This is an excellent opportunity if you are an experienced Asset and Property Manager and are looking to take on additional management responsibility to progress your career. Training and coaching will be provided if you choose to become an APC mentor/councillor as part of your own progression. You may also support the partner with strategic projects such as improving processes and procedures, providing an opportunity to shape the future path of the business. What you'll need to succeed In order to be successful for this role you should ideally be an MRICS Surveyor and have a proven track record working with commercial property. A strong background in Asset and Property Management is required including landlord and tenant legislation and ability to prepare service charge budgets. A driving licence and vehicle is required for the role. What you'll get in return The organisation supports hybrid working, based on three days in the office and two days from home per week. On top of your base salary you will receive a car allowance, discretionary bonus, pension, 26 days annual leave plus bank holidays and paid CPD/professional membership. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Housing Officer known internally as a Local Housing Manager Location: Haringey & Hackney Borough - Postcode regions of N4-N6-N8-N10-N11-N22 Salary Banding : £39,841 - £41,937 - Fixed Term Contract 12 Months based on a 37.5hr working week This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. The locality of these properties is based within the Boroughs of Hackney & Haringey. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Southgate office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed : Essential car user Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we re looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn t afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc Must be willing to work flexible hours as required Access to transport and a full driving licence are required Desirable Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years. Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme And many more About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender, Ethnicity, LGBTQ+, Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Sep 11, 2025
Contractor
Housing Officer known internally as a Local Housing Manager Location: Haringey & Hackney Borough - Postcode regions of N4-N6-N8-N10-N11-N22 Salary Banding : £39,841 - £41,937 - Fixed Term Contract 12 Months based on a 37.5hr working week This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. The locality of these properties is based within the Boroughs of Hackney & Haringey. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Southgate office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed : Essential car user Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we re looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn t afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc Must be willing to work flexible hours as required Access to transport and a full driving licence are required Desirable Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years. Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme And many more About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender, Ethnicity, LGBTQ+, Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
We're looking for a proactive and detail-oriented professional to oversee the full spectrum of property management across a mix of investment and operational assets. This is an excellent opportunity to apply your expertise in lease negotiations, valuations, compliance, and estate management in a fast-paced and supportive environment. Client Details The hiring company is a medium-sized organisation specialising in the life science industry. They focus on delivering innovative solutions and maintaining high-quality standards within their sector. Description Key Responsibilities: Manage and oversee all aspects of property management across a diverse commercial and residential portfolio Lead lease negotiations and manage rent reviews and lease renewals Conduct property valuations for both investment and operational purposes Ensure timely collection of rent, service charges, and other property-related payments Monitor and maintain compliance records (EPC, asbestos, gas, etc.) Prepare and manage legal, regulatory, and safety compliance reporting Advise on and coordinate repairs, maintenance, dilapidations, and acquisitions Liaise effectively with managing agents, contractors, tenants, and stakeholders Act for PCT as a tenant and for investment properties as landlord Conduct inspections and maintain accurate legal and property documentation Profile What We're Looking For: Proven experience in commercial and/or residential property management Strong knowledge of lease negotiation and property valuation MRICS qualified or working towards RICS accreditation Excellent administrative, organisational, and communication skills Proficiency in Microsoft Office and property management systems Understanding of compliance standards including EPC, asbestos, and gas safety A proactive mindset with the ability to manage multiple priorities Job Offer A competitive salary of approximately 49500 to 60500, plus a benefits package. Opportunities for professional growth within the life science industry. A permanent position with a medium-sized organisation known for its quality standards. A supportive work environment that values expertise and innovation. Comprehensive holiday leave entitlement. If you are a motivated Property Manager looking to advance your career in the life science sector, we encourage you to apply today.
Sep 10, 2025
Full time
We're looking for a proactive and detail-oriented professional to oversee the full spectrum of property management across a mix of investment and operational assets. This is an excellent opportunity to apply your expertise in lease negotiations, valuations, compliance, and estate management in a fast-paced and supportive environment. Client Details The hiring company is a medium-sized organisation specialising in the life science industry. They focus on delivering innovative solutions and maintaining high-quality standards within their sector. Description Key Responsibilities: Manage and oversee all aspects of property management across a diverse commercial and residential portfolio Lead lease negotiations and manage rent reviews and lease renewals Conduct property valuations for both investment and operational purposes Ensure timely collection of rent, service charges, and other property-related payments Monitor and maintain compliance records (EPC, asbestos, gas, etc.) Prepare and manage legal, regulatory, and safety compliance reporting Advise on and coordinate repairs, maintenance, dilapidations, and acquisitions Liaise effectively with managing agents, contractors, tenants, and stakeholders Act for PCT as a tenant and for investment properties as landlord Conduct inspections and maintain accurate legal and property documentation Profile What We're Looking For: Proven experience in commercial and/or residential property management Strong knowledge of lease negotiation and property valuation MRICS qualified or working towards RICS accreditation Excellent administrative, organisational, and communication skills Proficiency in Microsoft Office and property management systems Understanding of compliance standards including EPC, asbestos, and gas safety A proactive mindset with the ability to manage multiple priorities Job Offer A competitive salary of approximately 49500 to 60500, plus a benefits package. Opportunities for professional growth within the life science industry. A permanent position with a medium-sized organisation known for its quality standards. A supportive work environment that values expertise and innovation. Comprehensive holiday leave entitlement. If you are a motivated Property Manager looking to advance your career in the life science sector, we encourage you to apply today.
Assistant Property Manager - Part Time Salary: Between £16,200 and £21,600 per annum gross (£27,000 FTE) Contract: Permanent role Working hours: Between 22.50 and 30 hours per week, depending on the candidate, Mon to Fri - between the hours of 9 am - 5 pm, Occasional flexibility needed Location: Bristol-based in Three buildings- Streamline (BS4 3EH), Brunswick Court (BS2 8PE) & St Paul's Learning Centre (BS2 8XJ) Interviews: Application deadline on Sunday, 19 October Interviews starting week beginning 27 October About Ethical Property Founded 25 years ago, the Ethical Property Company provides affordable workspaces to charities, community groups, campaigns and social businesses working for a fairer and more sustainable society. From humble beginnings, the company has grown steadily and now owns or manages 17 centres across the UK providing office, retail and conference space to over 1,000 social change organisations. Flexible leasing arrangements provide our tenants with long-term security and working alongside like-minded organisations offers them influence-enhancing networking opportunities. The company has some 100 staff based in our properties in London, Oxford, Bristol, Cardiff, Edinburgh, Sheffield, Bath, Brighton, and Manchester. Our centres are managed to minimise energy use, waste, car travel, and the use of harmful materials while offering tenants modern, affordable, and flexible space managed transparently and supportively. A unique opportunity has arisen for a practical and organised person to work for one of the UK's leading social businesses. The role is line managed by the Centre Manager for Bristol, with an additional reporting line to the Centre Manager at St Paul's Learning Centre and will involve hands-on property maintenance and related administration work at our buildings in Bristol. The Post The Assistant Property Manager is part of the South-West team. You will be based mainly in three buildings: Streamline, Brunswick Court, and St Paul's Learning Centre. You will report to the Property Manager for the Bristol cluster and the Centre Manager for St Paul's Learning Centre. You will network with other colleagues across the Company, including those based in our head office in Oxford, and will participate in team meetings and training. Your main duties will involve: Carrying out basic weekly inspections of properties, including testing of fire systems and procedures and other routine tasks, keeping a clear and accurate record and reporting any issues to the Property Manager Assisting the Property Manager in ensuring the buildings are safe, pleasant, accessible and that the services are functioning Assisting the Property Manager in planning and organising routine maintenance of building plant, fabric and systems Assisting the Property Manager in engaging and managing contractors Being the main point of contact for tenants' queries in relation to maintenance, establishing and maintaining excellent communication with tenants to ensure their satisfaction with the buildings and services Carrying out small repairs which do not require specialist training both for the communal areas and for individual tenants Checking on stocks of cleaning materials, light bulbs, recycling supplies etc, preparing orders and keeping an accurate record on the purchase order sheet Tidying communal areas and arranging furniture in meeting rooms Changing communal light bulbs Carrying out some cleaning and porter duties Ensuring waste and recycling are managed efficiently within the centres Other areas in which you will be required to work include; Collecting regular data for the head office (such as meter readings) Providing information to the Property Manager for recharges to tenants and to help with credit control Attending and contributing to meetings of the cluster's property management team Making suggestions on how to improve management and delivery of maintenance and services to tenants and improve the company's social and environmental objectives Assisting the IT department with setting up and managing phone systems and simple computer networks Any other reasonable task commensurate with the role You will maintain a professional standard of presentation and communication with colleagues and tenants at all times. Person Specification This busy, demanding and 'hands-on' role will require an organised, enthusiastic, confident and a problem solver. You will need: Previous experience of working in a similar role - for example as a maintenance officer in the public or private property sector, or a school caretaker To be trustworthy and able to establish a good rapport with tenants and team members To be able to prioritise your work, multitask and remain flexible To be able to act quickly and effectively, often on own initiative and sometimes under pressure Basic DIY skills and experience To be committed to providing a good service to our tenants To be a good communicator, both orally and in writing To be comfortable using Microsoft Office software, including Excel To be able to work successfully both independently and in a team To be committed to social and environmental issues Benefits include 25 days holiday entitlement, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Click Apply to be emailed information about how to complete your application.
Sep 10, 2025
Full time
Assistant Property Manager - Part Time Salary: Between £16,200 and £21,600 per annum gross (£27,000 FTE) Contract: Permanent role Working hours: Between 22.50 and 30 hours per week, depending on the candidate, Mon to Fri - between the hours of 9 am - 5 pm, Occasional flexibility needed Location: Bristol-based in Three buildings- Streamline (BS4 3EH), Brunswick Court (BS2 8PE) & St Paul's Learning Centre (BS2 8XJ) Interviews: Application deadline on Sunday, 19 October Interviews starting week beginning 27 October About Ethical Property Founded 25 years ago, the Ethical Property Company provides affordable workspaces to charities, community groups, campaigns and social businesses working for a fairer and more sustainable society. From humble beginnings, the company has grown steadily and now owns or manages 17 centres across the UK providing office, retail and conference space to over 1,000 social change organisations. Flexible leasing arrangements provide our tenants with long-term security and working alongside like-minded organisations offers them influence-enhancing networking opportunities. The company has some 100 staff based in our properties in London, Oxford, Bristol, Cardiff, Edinburgh, Sheffield, Bath, Brighton, and Manchester. Our centres are managed to minimise energy use, waste, car travel, and the use of harmful materials while offering tenants modern, affordable, and flexible space managed transparently and supportively. A unique opportunity has arisen for a practical and organised person to work for one of the UK's leading social businesses. The role is line managed by the Centre Manager for Bristol, with an additional reporting line to the Centre Manager at St Paul's Learning Centre and will involve hands-on property maintenance and related administration work at our buildings in Bristol. The Post The Assistant Property Manager is part of the South-West team. You will be based mainly in three buildings: Streamline, Brunswick Court, and St Paul's Learning Centre. You will report to the Property Manager for the Bristol cluster and the Centre Manager for St Paul's Learning Centre. You will network with other colleagues across the Company, including those based in our head office in Oxford, and will participate in team meetings and training. Your main duties will involve: Carrying out basic weekly inspections of properties, including testing of fire systems and procedures and other routine tasks, keeping a clear and accurate record and reporting any issues to the Property Manager Assisting the Property Manager in ensuring the buildings are safe, pleasant, accessible and that the services are functioning Assisting the Property Manager in planning and organising routine maintenance of building plant, fabric and systems Assisting the Property Manager in engaging and managing contractors Being the main point of contact for tenants' queries in relation to maintenance, establishing and maintaining excellent communication with tenants to ensure their satisfaction with the buildings and services Carrying out small repairs which do not require specialist training both for the communal areas and for individual tenants Checking on stocks of cleaning materials, light bulbs, recycling supplies etc, preparing orders and keeping an accurate record on the purchase order sheet Tidying communal areas and arranging furniture in meeting rooms Changing communal light bulbs Carrying out some cleaning and porter duties Ensuring waste and recycling are managed efficiently within the centres Other areas in which you will be required to work include; Collecting regular data for the head office (such as meter readings) Providing information to the Property Manager for recharges to tenants and to help with credit control Attending and contributing to meetings of the cluster's property management team Making suggestions on how to improve management and delivery of maintenance and services to tenants and improve the company's social and environmental objectives Assisting the IT department with setting up and managing phone systems and simple computer networks Any other reasonable task commensurate with the role You will maintain a professional standard of presentation and communication with colleagues and tenants at all times. Person Specification This busy, demanding and 'hands-on' role will require an organised, enthusiastic, confident and a problem solver. You will need: Previous experience of working in a similar role - for example as a maintenance officer in the public or private property sector, or a school caretaker To be trustworthy and able to establish a good rapport with tenants and team members To be able to prioritise your work, multitask and remain flexible To be able to act quickly and effectively, often on own initiative and sometimes under pressure Basic DIY skills and experience To be committed to providing a good service to our tenants To be a good communicator, both orally and in writing To be comfortable using Microsoft Office software, including Excel To be able to work successfully both independently and in a team To be committed to social and environmental issues Benefits include 25 days holiday entitlement, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Click Apply to be emailed information about how to complete your application.
Role Overview We are seeking an experienced Residential Asset Manager to support the management of a high-end residential and commercial property in Central London. The primary focus for the role is to resolve ongoing disputes. The successful candidate will demonstrate strategic oversight, commercial acumen, and the ability to deliver practical solutions in a challenging environment. London Based (Hybrid) - Contract role - 6-12 Months Key Objectives Maximise the recovery of service charge and utilities arrears in a timely and cost-effective manner and reduce ongoing arrears to a manageable level. Recover costs from relevant third parties efficiently. Mitigate risks associated with RTM claims. Key Responsibilities Service Charge Regime Implementation: collaborate with the current residential and commercial property managers and other professional advisors to resolve legacy service charge management issues and disputes. This includes implementing recent First Tier Tribunal decisions, particularly regarding service charge apportionment, recoverability and costs. Utilities Recovery: work with the residential property manager and other professional advisors to maximise recovery of historic and current residential utilities charges. Leaseholder Communication: address leaseholder queries on historic service charges and utilities, directly and in conjunction with the residential property manager. Arrears Recovery: where cost-effective, instruct solicitors to pursue service charge and utilities arrears claims and manage and settle claims where relevant. Skills and Experience Proven experience in residential asset management. Strong understanding of service charge and utilities recovery, and property management processes. Strong project management skills and ability to manage several different workstreams at the same time. Excellent communication skills, with the ability to manage sensitive leaseholder interactions and report to senior stakeholders. Experience in instructing and managing external professional advisors, including solicitors, and managing external spend efficiently. Ability to manage complex disputes and achieve cost-effective resolutions. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Sep 10, 2025
Contractor
Role Overview We are seeking an experienced Residential Asset Manager to support the management of a high-end residential and commercial property in Central London. The primary focus for the role is to resolve ongoing disputes. The successful candidate will demonstrate strategic oversight, commercial acumen, and the ability to deliver practical solutions in a challenging environment. London Based (Hybrid) - Contract role - 6-12 Months Key Objectives Maximise the recovery of service charge and utilities arrears in a timely and cost-effective manner and reduce ongoing arrears to a manageable level. Recover costs from relevant third parties efficiently. Mitigate risks associated with RTM claims. Key Responsibilities Service Charge Regime Implementation: collaborate with the current residential and commercial property managers and other professional advisors to resolve legacy service charge management issues and disputes. This includes implementing recent First Tier Tribunal decisions, particularly regarding service charge apportionment, recoverability and costs. Utilities Recovery: work with the residential property manager and other professional advisors to maximise recovery of historic and current residential utilities charges. Leaseholder Communication: address leaseholder queries on historic service charges and utilities, directly and in conjunction with the residential property manager. Arrears Recovery: where cost-effective, instruct solicitors to pursue service charge and utilities arrears claims and manage and settle claims where relevant. Skills and Experience Proven experience in residential asset management. Strong understanding of service charge and utilities recovery, and property management processes. Strong project management skills and ability to manage several different workstreams at the same time. Excellent communication skills, with the ability to manage sensitive leaseholder interactions and report to senior stakeholders. Experience in instructing and managing external professional advisors, including solicitors, and managing external spend efficiently. Ability to manage complex disputes and achieve cost-effective resolutions. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Job Title - Property Service Charge Management Location - Birmingham Salary - Circa £40,000 - £45,000 DOE Contract Type - Permanent, Full Time About Our Client Our client is a leading property management and real estate firm dedicated to delivering exceptional service to their clients and occupiers. With a diverse portfolio spanning commercial and residential they pride themselves on their commitment to transparent service charge management, efficiency, and adding real value to their stakeholders. The Role Our client is seeking a proactive and detail oriented Service Charge Management to join their team. You will be responsible for managing and reviewing service charge budgets, ensuring compliance with industry best practice, and providing clear communication to clients, tenants, and internal stakeholders. Key Responsibilities Prepare, monitor, and reconcile annual service charge budgets. Ensure accuracy, transparency, and compliance with RICS Service Charge Code of Practice. Liaise with property managers, facilities teams, and clients to ensure efficient building management. Analyse expenditure and identify opportunities for cost savings and operational improvements. Provide regular reporting and updates to clients on service charge performance. Handle tenant queries relating to service charge budgets and reconciliations. About You RICS qualified or working towards is desirable. Previous experience in service charge management (ideally within commercial or mixed-use property). Strong financial acumen and attention to detail. Excellent communication and stakeholder management skills. Confident in interpreting and applying the RICS Service Charge Code. Organised, proactive, and comfortable managing multiple deadlines. What We Offer Competitive salary and benefits package. Clear career progression opportunities. Supportive and collaborative working environment. Exposure to a diverse property portfolio. Ongoing professional development and training.
Sep 10, 2025
Full time
Job Title - Property Service Charge Management Location - Birmingham Salary - Circa £40,000 - £45,000 DOE Contract Type - Permanent, Full Time About Our Client Our client is a leading property management and real estate firm dedicated to delivering exceptional service to their clients and occupiers. With a diverse portfolio spanning commercial and residential they pride themselves on their commitment to transparent service charge management, efficiency, and adding real value to their stakeholders. The Role Our client is seeking a proactive and detail oriented Service Charge Management to join their team. You will be responsible for managing and reviewing service charge budgets, ensuring compliance with industry best practice, and providing clear communication to clients, tenants, and internal stakeholders. Key Responsibilities Prepare, monitor, and reconcile annual service charge budgets. Ensure accuracy, transparency, and compliance with RICS Service Charge Code of Practice. Liaise with property managers, facilities teams, and clients to ensure efficient building management. Analyse expenditure and identify opportunities for cost savings and operational improvements. Provide regular reporting and updates to clients on service charge performance. Handle tenant queries relating to service charge budgets and reconciliations. About You RICS qualified or working towards is desirable. Previous experience in service charge management (ideally within commercial or mixed-use property). Strong financial acumen and attention to detail. Excellent communication and stakeholder management skills. Confident in interpreting and applying the RICS Service Charge Code. Organised, proactive, and comfortable managing multiple deadlines. What We Offer Competitive salary and benefits package. Clear career progression opportunities. Supportive and collaborative working environment. Exposure to a diverse property portfolio. Ongoing professional development and training.
Job Title: Senior Property Compliance Surveyor Type: Permanent Location: Evesham - hybrid working Salary: £47,500 per annum Hours: Full Time BRC are working closely with a housing association based in Gloucestershire. This role involves working collaboratively with the Compliance Manager and wider team to deliver statutory and regulatory property compliance across the organisation's housing stock, ensuring the safety, quality and wellbeing of customers, contractors and colleagues. You will need to manage compliance programmes, overseeing contractor performance and ensuring the timely resolution of compliance-related issues, including Housing Health and Safety Rating system (HHSRS) hazards. During the role you will deliver professional customer focussed building surveying, diagnosing defects, specifying remedial works and providing high quality technical support. Duties: Ensure that all contracts and other works are awarded properly, fairly, and equitably in line with the Procurement Policy and associated procedures. Deliver compliance programmes in accordance with statutory obligations. Prepare and manage work programmes, inspect assets and review contractor reports to identify and instruct remedial actions Attend contract performance meetings, offering technical insight and ensuring service quality. Oversee contractor performance, including issuing work orders, managing snagging processes and authorising invoices. Maintain accurate records of contract management quality control, financial authorisations and compliance outcomes. Work with Finance to ensure service charges cover items reasonably foreseen as needing future replacement and have sufficient provisions available. Ensure that programmes, works specifications, tender invitations, and any contracts prepared, take full account of Construction Design and Management (CDM) Regulations 2015 and any other statutory compliance provisions. Ensure that all building control and planning approvals are acquired and recorded for proposedworks and that account is taken of Management Agreements as applicable. Investigate and diagnose building defects, particularly those related to compliance issues and specify appropriate remedial works. Issue and manage work orders to contractors, ensuring timely and high-quality completion of compliance related repairs. Collaborate with internal teams to ensure that compliance repairs are prioritised and delivered in line with policy and regulatory requirements. Conduct pre and post inspections to assess the scope of works and verify completion to required standards. Identify and address any snagging or poor-quality works, including arranging contractor recalls and follow up inspections. Maintain accurate records of all compliance repair activities, including contractor performance, expenditure and remedial actions. Surveying and technical support Conduct site inspections, including safety tours and audits, to assess condition and verify works. Diagnose building defects and specify remedial works, particularly in relation to compliance and safety. Support the development of tender documentation and ensure adherence to CDM 2015 and planning/building control requirements. Contribute to policy development, service improvement initiatives, and departmental objectives. Undertake Stock Condition Surveys (SCSs), Housing Health and Safety Rating System (HHSRS) assessments and Compliance Inspection including Fire Risk Assessments (FRAs) in communal areas as required. Ensure the safety of colleagues including themselves, tenants, contractors and the public in the planning and delivery of maintenance activities. Ensure that contractors operate a safe system of work in all their activities for which the company is responsible, and in accordance with all published legislation, regulation, and the company's own guidance. Ensure that customers are consulted on compliance works, including costs, and available options. Assist in preparing and issuing Section 20 notices for relevant works. Attend resident meetings and provide clear, accessible technical information. Promote a customer focussed approach in all interactions, ensuring a positive representation of the organisation. Contribute to the delivery of department objectives, strategies, action plans and projects as required including contribution to the development and improvement of policies Provide accurate data and insights to support internal reporting, audits and strategic decision making. Essential Requirements: Educated to minimum HNC level or equivalent professional experience / qualification Appropriate surveying qualifications or relevant qualification Background in building surveying or maintenance, working with building and service contracts Using Schedule of Rates to issue and control maintenance work Preparing technical reports, specifications, and schedules of work Contracts supervision, service level agreements and building regulations Managing Housing Condition Claims (Disrepair) Financial awareness and/or budget management experience Good knowledge of housing management, landlord responsibilities and construction Current knowledge of health and safety legislation, including CDM regulations Understanding of Stock Condition Surveys (SCSs) and the Housing H&S Rating System (HHSRS) Ability to develop and maintain effective relationships with internal and external stakeholders Ability to prepare clear and concise reports and technical specifications Customer focussed, externally and internally. IT literate - Microsoft Office software Full and current driving licence and use of own vehicle insured for business use For more information, please call Meg Smith or Emma Keir on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Sep 09, 2025
Full time
Job Title: Senior Property Compliance Surveyor Type: Permanent Location: Evesham - hybrid working Salary: £47,500 per annum Hours: Full Time BRC are working closely with a housing association based in Gloucestershire. This role involves working collaboratively with the Compliance Manager and wider team to deliver statutory and regulatory property compliance across the organisation's housing stock, ensuring the safety, quality and wellbeing of customers, contractors and colleagues. You will need to manage compliance programmes, overseeing contractor performance and ensuring the timely resolution of compliance-related issues, including Housing Health and Safety Rating system (HHSRS) hazards. During the role you will deliver professional customer focussed building surveying, diagnosing defects, specifying remedial works and providing high quality technical support. Duties: Ensure that all contracts and other works are awarded properly, fairly, and equitably in line with the Procurement Policy and associated procedures. Deliver compliance programmes in accordance with statutory obligations. Prepare and manage work programmes, inspect assets and review contractor reports to identify and instruct remedial actions Attend contract performance meetings, offering technical insight and ensuring service quality. Oversee contractor performance, including issuing work orders, managing snagging processes and authorising invoices. Maintain accurate records of contract management quality control, financial authorisations and compliance outcomes. Work with Finance to ensure service charges cover items reasonably foreseen as needing future replacement and have sufficient provisions available. Ensure that programmes, works specifications, tender invitations, and any contracts prepared, take full account of Construction Design and Management (CDM) Regulations 2015 and any other statutory compliance provisions. Ensure that all building control and planning approvals are acquired and recorded for proposedworks and that account is taken of Management Agreements as applicable. Investigate and diagnose building defects, particularly those related to compliance issues and specify appropriate remedial works. Issue and manage work orders to contractors, ensuring timely and high-quality completion of compliance related repairs. Collaborate with internal teams to ensure that compliance repairs are prioritised and delivered in line with policy and regulatory requirements. Conduct pre and post inspections to assess the scope of works and verify completion to required standards. Identify and address any snagging or poor-quality works, including arranging contractor recalls and follow up inspections. Maintain accurate records of all compliance repair activities, including contractor performance, expenditure and remedial actions. Surveying and technical support Conduct site inspections, including safety tours and audits, to assess condition and verify works. Diagnose building defects and specify remedial works, particularly in relation to compliance and safety. Support the development of tender documentation and ensure adherence to CDM 2015 and planning/building control requirements. Contribute to policy development, service improvement initiatives, and departmental objectives. Undertake Stock Condition Surveys (SCSs), Housing Health and Safety Rating System (HHSRS) assessments and Compliance Inspection including Fire Risk Assessments (FRAs) in communal areas as required. Ensure the safety of colleagues including themselves, tenants, contractors and the public in the planning and delivery of maintenance activities. Ensure that contractors operate a safe system of work in all their activities for which the company is responsible, and in accordance with all published legislation, regulation, and the company's own guidance. Ensure that customers are consulted on compliance works, including costs, and available options. Assist in preparing and issuing Section 20 notices for relevant works. Attend resident meetings and provide clear, accessible technical information. Promote a customer focussed approach in all interactions, ensuring a positive representation of the organisation. Contribute to the delivery of department objectives, strategies, action plans and projects as required including contribution to the development and improvement of policies Provide accurate data and insights to support internal reporting, audits and strategic decision making. Essential Requirements: Educated to minimum HNC level or equivalent professional experience / qualification Appropriate surveying qualifications or relevant qualification Background in building surveying or maintenance, working with building and service contracts Using Schedule of Rates to issue and control maintenance work Preparing technical reports, specifications, and schedules of work Contracts supervision, service level agreements and building regulations Managing Housing Condition Claims (Disrepair) Financial awareness and/or budget management experience Good knowledge of housing management, landlord responsibilities and construction Current knowledge of health and safety legislation, including CDM regulations Understanding of Stock Condition Surveys (SCSs) and the Housing H&S Rating System (HHSRS) Ability to develop and maintain effective relationships with internal and external stakeholders Ability to prepare clear and concise reports and technical specifications Customer focussed, externally and internally. IT literate - Microsoft Office software Full and current driving licence and use of own vehicle insured for business use For more information, please call Meg Smith or Emma Keir on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Lettings Consultant Northampton £30k + bonus DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Northampton based, covering different areas in the patch. Due to the nature of this role, you must have a clean driving license and access to your own car, but fuel expenses are covered. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Sep 09, 2025
Full time
Lettings Consultant Northampton £30k + bonus DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Northampton based, covering different areas in the patch. Due to the nature of this role, you must have a clean driving license and access to your own car, but fuel expenses are covered. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Income Officer Location - Eastleigh Temporary for 3 months through the agency and then to be extended as a fixed-term contract Hourly rate - 18.63 per hour - 24.34 per hour - depending on preferred payment type Hybrid working available Sellick Partnership Ltd are assisting a well-established housing association with the recruitment of an Income Officer to scrutinise service charge estimates and actuals, liaising with the finance and leasehold officers to deliver accurate rechargeable charges for the business. Job purpose of the Income Officer Ensure that income recovery for the patch meets agreed standards/targets, including collection of arrears, service charges and major work recharges. Issue recharge invoices for leasehold, market rent and commercial accounts. Scrutinise statutory section 20 consultation to ensure consultation complies with statutory regulations and allows for maximum income collection. Review service charges within schemes or blocks where an external management company is in place, ensuring the eligible charges are passed on to residents. Achieve individual financial and performance targets and prepare statistical information for the line manager as required. Keep customer records up to date, ensure that rent debits and credits held on the system are correct including liaison with the finance department to rectify errors, trace mis-posted monies including payments held in suspense. Where the lease prescribes, monitor sinking fund collection and expenditure in relation to asset management programmes. Knowledge, skills and experience required: Demonstrable knowledge and experience of Common hold and Leasehold Reform Act 2002 and Landlord and Tenant Act 1985 in relation to residential and commercial leaseholders. CIH or RPM qualified or committed to completing the qualification. Arrears experience, excellent Customer Service and communication skills, leasehold experience Full clean driving licence and/or ability to travel in a timely and efficient manner to visit tenants and attend meetings frequently located in areas not covered by public transport. If you feel you have the relevant experience and would like to be considered for the role, please apply or contact Josh Meek at Sellick Partnership Ltd Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Sep 09, 2025
Contractor
Income Officer Location - Eastleigh Temporary for 3 months through the agency and then to be extended as a fixed-term contract Hourly rate - 18.63 per hour - 24.34 per hour - depending on preferred payment type Hybrid working available Sellick Partnership Ltd are assisting a well-established housing association with the recruitment of an Income Officer to scrutinise service charge estimates and actuals, liaising with the finance and leasehold officers to deliver accurate rechargeable charges for the business. Job purpose of the Income Officer Ensure that income recovery for the patch meets agreed standards/targets, including collection of arrears, service charges and major work recharges. Issue recharge invoices for leasehold, market rent and commercial accounts. Scrutinise statutory section 20 consultation to ensure consultation complies with statutory regulations and allows for maximum income collection. Review service charges within schemes or blocks where an external management company is in place, ensuring the eligible charges are passed on to residents. Achieve individual financial and performance targets and prepare statistical information for the line manager as required. Keep customer records up to date, ensure that rent debits and credits held on the system are correct including liaison with the finance department to rectify errors, trace mis-posted monies including payments held in suspense. Where the lease prescribes, monitor sinking fund collection and expenditure in relation to asset management programmes. Knowledge, skills and experience required: Demonstrable knowledge and experience of Common hold and Leasehold Reform Act 2002 and Landlord and Tenant Act 1985 in relation to residential and commercial leaseholders. CIH or RPM qualified or committed to completing the qualification. Arrears experience, excellent Customer Service and communication skills, leasehold experience Full clean driving licence and/or ability to travel in a timely and efficient manner to visit tenants and attend meetings frequently located in areas not covered by public transport. If you feel you have the relevant experience and would like to be considered for the role, please apply or contact Josh Meek at Sellick Partnership Ltd Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
We are delighted to be partnering with a specialist property management company that is growing rapidly and are now seeking a Facilities Manager to join their team in Central London. This is an excellent opportunity to take ownership of a diverse portfolio of properties in some of the capital's most sought-after locations. With your main site based in the heart of Central London, you will gain exposure managing prime real estate, work closely with high-profile stakeholders, and play a key role in shaping the delivery of FM services as the business continues to expand. In this role, you will oversee the day-to-day management of your portfolio, carrying out regular site visits and ensuring the smooth running of all buildings. You will be responsible for managing service charge budgets, maintaining health and safety compliance, and ensuring all statutory requirements are met. Acting as the primary point of contact for tenants and clients, you will attend meetings, resolve issues, and develop innovative initiatives to engage occupiers, including monthly events and workshops. You will also manage project works across your portfolio, coordinating with occupiers to minimise disruption, and oversee the performance of all service partners, covering both hard and soft services. To succeed in this role, you should have a strong understanding of health and safety compliance, ideally supported by a recognised qualification such as IOSH or NEBOSH. Previous experience in setting and managing service charge budgets is desirable, as is a background in commercial property management. Experience managing a mixed-use portfolio would be advantageous. This is a fantastic opportunity to join a growing organisation. The salary for this role is 43,000 - 47,000, plus a discretionary bonus. Please apply with a copy of your CV, and one of our consultants will be in touch.
Sep 09, 2025
Full time
We are delighted to be partnering with a specialist property management company that is growing rapidly and are now seeking a Facilities Manager to join their team in Central London. This is an excellent opportunity to take ownership of a diverse portfolio of properties in some of the capital's most sought-after locations. With your main site based in the heart of Central London, you will gain exposure managing prime real estate, work closely with high-profile stakeholders, and play a key role in shaping the delivery of FM services as the business continues to expand. In this role, you will oversee the day-to-day management of your portfolio, carrying out regular site visits and ensuring the smooth running of all buildings. You will be responsible for managing service charge budgets, maintaining health and safety compliance, and ensuring all statutory requirements are met. Acting as the primary point of contact for tenants and clients, you will attend meetings, resolve issues, and develop innovative initiatives to engage occupiers, including monthly events and workshops. You will also manage project works across your portfolio, coordinating with occupiers to minimise disruption, and oversee the performance of all service partners, covering both hard and soft services. To succeed in this role, you should have a strong understanding of health and safety compliance, ideally supported by a recognised qualification such as IOSH or NEBOSH. Previous experience in setting and managing service charge budgets is desirable, as is a background in commercial property management. Experience managing a mixed-use portfolio would be advantageous. This is a fantastic opportunity to join a growing organisation. The salary for this role is 43,000 - 47,000, plus a discretionary bonus. Please apply with a copy of your CV, and one of our consultants will be in touch.
Skilled in damp and mould diagnosis? Repairs Surveyor You will be working as an Interim Repairs Surveyor with an RP in Essex who are looking for someone to help deal with their incoming responsive repairs. This contract will be for 6 months, which will then result in an extension if everyone's happy. You will be on an hourly rate of £35+ per hour. You will not be required to go into the office often, you will spend most of your time on site. Repairs Surveyor Responsibilities Carry out pre-inspection of repairs to tenanted/void and leasehold properties within defined timescales, set targets, schedule repairs and raise orders. To monitor repairs in tenanted/void and leasehold properties including liaising with the contractor where necessary in respect of progress and variations. To post inspect completed repairs to tenanted/void and leasehold properties to ensure work is satisfactory and to required standard and authorise charges/variations. To undertake technical surveys on the housing stock, including leasehold flats, to identify and make accurate diagnosis of complex repairs, including specifying materials, work content trades and place the work with suitable contractor, managing the project/programme to produce solutions that can be over a prolonged period Responsible to undertake 100% post inspections of works completed for exclusions by the partnering contractors on a monthly basis, ensuring that works have been carried out to the correct quality and standard required. Undertaken by the RP's responsive repairs contractors and to arrange for rectification of any sub-standard works identified. To arrange for any refund or credit note for any overcharging of works that is identified Responsible to consider variation orders in accordance with the SAM contract, submitted by the partnering contractor, that maybe complex and contentious, and authorise payments up to the value of £5000 per works order, ensuring accurate information has been entered into the relevant IT system to comply with the RP's Financial Regulations and Standing Orders, and work within the authorised budgets. To authorise payments and maintain adequate records to comply with the RP's Financial Regulations and Standing Orders. Investigate, analyse and respond to customer complaints, suggestions, Freedom of Information requests and enquiries from Councillors and MP s concerning the work of the Property Services Team where required, taking appropriate action to address procedural deficiencies and ensuring the future service developments reflect the lessons learned. Deal with requests for new works or rectification of faulty works and implement such action as is deemed necessary to achieve customer satisfaction. To liaise with and provide advice and support to the sections of Property and Housing Management Services and BBC on specific maintenance matters to help them maintain and provide the services they are responsible for and be the point of contact for staff when an enquiry from a customer is more complex. To be able to undertake discussions with Tenants in their home in a sensitive manner in connection with their day-to-day repair concerns, which may involve discussion of the applicants personal circumstances, ensuring confidentiality is maintained at all times, be aware of any potential safeguarding issues and follow BBC procedure for reporting. Deputise for the Repairs Service Manager during any period of absence or at any other time as requested and have the ability to advise and influence at senior level, in particular elected members & senior management of the partnering contract, providing complete and thorough analysis on issues/decisions made. Supervise the repair contractor on a daily basis with regards to quality of work and compliance with repair deadlines and have the ability to manage multiple priorities to ensure targets and deadlines are met and discuss any concerns with the contractor s manager/supervisor and use your initiative to resolve any disputes in a timely manner. Repairs Surveyor Essentials Experience and knowledge of the building maintenance industry including relevant experience in the inspection of domestic property and the remedy of maintenance problems. Experience of monitoring programmes and budgets. Extensive knowledge of Health & Safety legislation, including CDM regulations and Housing Health and Safety Rating System (HHSRS). Good level of IT skills, including word, Excel and design software. Experience of developing and sustaining effective working relationships and communications, both internally and externally, with a range of contacts. How do I apply for this Repairs Surveyor position? If this is of interest to you, or you know someone who might be a good fit for this Interim Repairs Surveyor position click apply and enter your details with your updated CV. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Sep 09, 2025
Contractor
Skilled in damp and mould diagnosis? Repairs Surveyor You will be working as an Interim Repairs Surveyor with an RP in Essex who are looking for someone to help deal with their incoming responsive repairs. This contract will be for 6 months, which will then result in an extension if everyone's happy. You will be on an hourly rate of £35+ per hour. You will not be required to go into the office often, you will spend most of your time on site. Repairs Surveyor Responsibilities Carry out pre-inspection of repairs to tenanted/void and leasehold properties within defined timescales, set targets, schedule repairs and raise orders. To monitor repairs in tenanted/void and leasehold properties including liaising with the contractor where necessary in respect of progress and variations. To post inspect completed repairs to tenanted/void and leasehold properties to ensure work is satisfactory and to required standard and authorise charges/variations. To undertake technical surveys on the housing stock, including leasehold flats, to identify and make accurate diagnosis of complex repairs, including specifying materials, work content trades and place the work with suitable contractor, managing the project/programme to produce solutions that can be over a prolonged period Responsible to undertake 100% post inspections of works completed for exclusions by the partnering contractors on a monthly basis, ensuring that works have been carried out to the correct quality and standard required. Undertaken by the RP's responsive repairs contractors and to arrange for rectification of any sub-standard works identified. To arrange for any refund or credit note for any overcharging of works that is identified Responsible to consider variation orders in accordance with the SAM contract, submitted by the partnering contractor, that maybe complex and contentious, and authorise payments up to the value of £5000 per works order, ensuring accurate information has been entered into the relevant IT system to comply with the RP's Financial Regulations and Standing Orders, and work within the authorised budgets. To authorise payments and maintain adequate records to comply with the RP's Financial Regulations and Standing Orders. Investigate, analyse and respond to customer complaints, suggestions, Freedom of Information requests and enquiries from Councillors and MP s concerning the work of the Property Services Team where required, taking appropriate action to address procedural deficiencies and ensuring the future service developments reflect the lessons learned. Deal with requests for new works or rectification of faulty works and implement such action as is deemed necessary to achieve customer satisfaction. To liaise with and provide advice and support to the sections of Property and Housing Management Services and BBC on specific maintenance matters to help them maintain and provide the services they are responsible for and be the point of contact for staff when an enquiry from a customer is more complex. To be able to undertake discussions with Tenants in their home in a sensitive manner in connection with their day-to-day repair concerns, which may involve discussion of the applicants personal circumstances, ensuring confidentiality is maintained at all times, be aware of any potential safeguarding issues and follow BBC procedure for reporting. Deputise for the Repairs Service Manager during any period of absence or at any other time as requested and have the ability to advise and influence at senior level, in particular elected members & senior management of the partnering contract, providing complete and thorough analysis on issues/decisions made. Supervise the repair contractor on a daily basis with regards to quality of work and compliance with repair deadlines and have the ability to manage multiple priorities to ensure targets and deadlines are met and discuss any concerns with the contractor s manager/supervisor and use your initiative to resolve any disputes in a timely manner. Repairs Surveyor Essentials Experience and knowledge of the building maintenance industry including relevant experience in the inspection of domestic property and the remedy of maintenance problems. Experience of monitoring programmes and budgets. Extensive knowledge of Health & Safety legislation, including CDM regulations and Housing Health and Safety Rating System (HHSRS). Good level of IT skills, including word, Excel and design software. Experience of developing and sustaining effective working relationships and communications, both internally and externally, with a range of contacts. How do I apply for this Repairs Surveyor position? If this is of interest to you, or you know someone who might be a good fit for this Interim Repairs Surveyor position click apply and enter your details with your updated CV. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Hexagon Group are excited to be working with a leading residential property management company renowned for overseeing some of London's most prestigious and sought-after homes. They are now seeking a Senior Property Manager to take responsibility for a prestigious portfolio of luxury residential properties in West London. In this role, you'll be at the heart of client relationships, overseeing a team of Property and Assistant Property Managers while delivering a first-class service to residents, and clients. You'll have full responsibility for service charge management, from setting budgets to financial reporting, and you'll ensure all buildings are run to the highest standards of compliance and safety. With the support of a strong in-house team, you will also review, and commission planned and reactive maintenance tasks, with a particular focus on building services and M&E systems. Beyond the operational responsibilities, this position offers the opportunity to mentor and guide junior colleagues, supporting their professional growth and helping to uphold the company's reputation for excellence in the residential sector. To be successful, you will bring proven experience in block property management within the high-end residential property management sector at a senior level. A thorough knowledge of service charge budgets, compliance, and the demands of London's prime residential market is essential. Excellent communication skills, a proactive approach to problem-solving, and the ability to deliver a truly client-focused service are key. Experience managing and mentoring on-site teams will also be highly valued. Holding an IRPM qualification would be advantageous. The salary for this role is 60,000 - 70,000, depending on experience, along with a generous benefits package and clear opportunities for career progression.
Sep 09, 2025
Full time
Hexagon Group are excited to be working with a leading residential property management company renowned for overseeing some of London's most prestigious and sought-after homes. They are now seeking a Senior Property Manager to take responsibility for a prestigious portfolio of luxury residential properties in West London. In this role, you'll be at the heart of client relationships, overseeing a team of Property and Assistant Property Managers while delivering a first-class service to residents, and clients. You'll have full responsibility for service charge management, from setting budgets to financial reporting, and you'll ensure all buildings are run to the highest standards of compliance and safety. With the support of a strong in-house team, you will also review, and commission planned and reactive maintenance tasks, with a particular focus on building services and M&E systems. Beyond the operational responsibilities, this position offers the opportunity to mentor and guide junior colleagues, supporting their professional growth and helping to uphold the company's reputation for excellence in the residential sector. To be successful, you will bring proven experience in block property management within the high-end residential property management sector at a senior level. A thorough knowledge of service charge budgets, compliance, and the demands of London's prime residential market is essential. Excellent communication skills, a proactive approach to problem-solving, and the ability to deliver a truly client-focused service are key. Experience managing and mentoring on-site teams will also be highly valued. Holding an IRPM qualification would be advantageous. The salary for this role is 60,000 - 70,000, depending on experience, along with a generous benefits package and clear opportunities for career progression.
We are delighted to be working with a high-end residential management company that is seeking an experienced Property Manager to take responsibility for a prestigious residential portfolio in West London. This is an excellent opportunity to join a highly regarded organisation with a strong reputation for delivering exceptional service to clients and residents alike. As the Property Manager, you will take ownership of a portfolio of prime residential buildings, ensuring they are managed to the highest standards. You will oversee all aspects of property management, from carrying out regular site inspections and coordinating contractors, through to ensuring compliance with health and safety requirements. You will also prepare and manage service charge budgets, handle insurance matters, and take the lead on Section 20 consultations and major works projects. You will form strong relationships with your client, residents, and internal teams including Facilities Managers, and Building Managers. This role requires someone who is a confident communicator and capable of building strong, professional relationships with both residents and stakeholders. Experience within residential block management is essential, along with previous experience in setting service charge budgets, and an IRPM qualification would be highly advantageous. Whether you are already an established Property Manager seeking a fresh challenge, or an ambitious Assistant Property Manager ready to step up, this position offers an exciting career opportunity within a supportive and forward-thinking team. If you are passionate about high-quality property management and looking to advance your career within a market-leading real estate company, we would love to hear from you. Depending on experience, you will be rewarded with a salary between 45,000 - 55,000 plus generous company benefits which will include a bonus.
Sep 09, 2025
Full time
We are delighted to be working with a high-end residential management company that is seeking an experienced Property Manager to take responsibility for a prestigious residential portfolio in West London. This is an excellent opportunity to join a highly regarded organisation with a strong reputation for delivering exceptional service to clients and residents alike. As the Property Manager, you will take ownership of a portfolio of prime residential buildings, ensuring they are managed to the highest standards. You will oversee all aspects of property management, from carrying out regular site inspections and coordinating contractors, through to ensuring compliance with health and safety requirements. You will also prepare and manage service charge budgets, handle insurance matters, and take the lead on Section 20 consultations and major works projects. You will form strong relationships with your client, residents, and internal teams including Facilities Managers, and Building Managers. This role requires someone who is a confident communicator and capable of building strong, professional relationships with both residents and stakeholders. Experience within residential block management is essential, along with previous experience in setting service charge budgets, and an IRPM qualification would be highly advantageous. Whether you are already an established Property Manager seeking a fresh challenge, or an ambitious Assistant Property Manager ready to step up, this position offers an exciting career opportunity within a supportive and forward-thinking team. If you are passionate about high-quality property management and looking to advance your career within a market-leading real estate company, we would love to hear from you. Depending on experience, you will be rewarded with a salary between 45,000 - 55,000 plus generous company benefits which will include a bonus.
Business Centre & Facilities Coordinator - Property Management Are you ready to take your facilities management career to the next level? Office Angels are recruiting a Business Centre & Facilities Coordinator to join a dynamic Property and Facilities Management company on a permanent contract basis. This is an exciting opportunity to be at the heart of a busy business centre, supporting tenants, overseeing facilities, troubleshooting issues, and building a thriving community. You'll play a key role in the operational management of commercial properties, gaining invaluable experience and clear career progression opportunities in Facilities Management. You'll be joining a friendly, down-to-earth team who truly support one another and are looking for a like-minded individual to join their small, super welcoming team. This role is ideal for candidates with experience in front-of-house and customer service, particularly in business centre management, property, or facilities. Role Details: Location: Gateshead Salary: 28,000 Hours: Monday to Friday, 7:00am - 4:00pm, 40 hours per week Contract: Permanent, fully office based Perks: Free on-site parking, 25 days annual leave + birthday leave, volunteering days, cycle to work scheme, eye care vouchers, pension contributions, health & well-being support, dental plan, discounted gym membership, technology discounts, x2 volunteering days, menopause support, Employee assistance programme, Discounts and offers, Life Assurance, Simple Health Cash plans What Makes This Role Exciting? The company we are working with prides itself on delivering exceptional customer service and fostering a collaborative, professional team environment. You'll be part of a company where positive behaviours are rewarded, career growth is encouraged, and structured training based on Core Competencies helps you build a long-term career in property and facilities management. This role offers exposure to IOSH standards, tenant engagement, ESG initiatives, and community-building activities, making it an ideal next step for ambitious professionals. Training will be provided, and you will be joining some fantastic people who will ensure your onboarding and training is top tier; however, some previous experience is highly desirable. Your Role - Business Centre & Facilities Coordinator Provide guidance to contractors, tenants, staff, and visitors Manage calls and emails efficiently Respond to helpdesk inquiries and urgent maintenance requests Support the Senior Facilities Manager with admin tasks across multiple properties Coordinate contractors, site inductions, and meetings Support tenant engagement and events, including newsletters and community-building activities Conduct daily property walkthroughs to ensure cleanliness, safety, and functionality Assist with H&S compliance, emergency procedures, fire risk assessments, and safety audits Support service charge budgets, reconciliations, and expenditure monitoring Report operational matters to the Senior Building Manager Flexibly assist with other administrative duties as required What We're Looking For: Keep customer service at the heart of everything you do Promote an inclusive and respectful working environment Be proactive in self-development and learning Support and motivate colleagues, encouraging fresh ideas and innovation Tackle challenges head-on, stay solution-focused, and see tasks through to completion What You'll Bring: 2+ years in a self-managed, front-of-house, or customer service role, ideally with facilities exposure Understanding of property management and H&S legislation (IOSH Managing Safely desirable) Strong organisational, planning, and multitasking skills Excellent verbal and written communication, with tact, diplomacy, and confidentiality Proactive, accountable, and able to work independently Confident, professional, and customer-focused personality IT literate (Microsoft Office Suite, Outlook, Safety Culture - iAuditor or equivalent) Familiarity with social media platforms (LinkedIn, Instagram, Facebook) advantageous Knowledge of facility maintenance and safety procedures If this sounds like the perfect role for you, please apply today! Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted within 5 business days of sending your application, please assume you have been unsuccessful at this time. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 09, 2025
Full time
Business Centre & Facilities Coordinator - Property Management Are you ready to take your facilities management career to the next level? Office Angels are recruiting a Business Centre & Facilities Coordinator to join a dynamic Property and Facilities Management company on a permanent contract basis. This is an exciting opportunity to be at the heart of a busy business centre, supporting tenants, overseeing facilities, troubleshooting issues, and building a thriving community. You'll play a key role in the operational management of commercial properties, gaining invaluable experience and clear career progression opportunities in Facilities Management. You'll be joining a friendly, down-to-earth team who truly support one another and are looking for a like-minded individual to join their small, super welcoming team. This role is ideal for candidates with experience in front-of-house and customer service, particularly in business centre management, property, or facilities. Role Details: Location: Gateshead Salary: 28,000 Hours: Monday to Friday, 7:00am - 4:00pm, 40 hours per week Contract: Permanent, fully office based Perks: Free on-site parking, 25 days annual leave + birthday leave, volunteering days, cycle to work scheme, eye care vouchers, pension contributions, health & well-being support, dental plan, discounted gym membership, technology discounts, x2 volunteering days, menopause support, Employee assistance programme, Discounts and offers, Life Assurance, Simple Health Cash plans What Makes This Role Exciting? The company we are working with prides itself on delivering exceptional customer service and fostering a collaborative, professional team environment. You'll be part of a company where positive behaviours are rewarded, career growth is encouraged, and structured training based on Core Competencies helps you build a long-term career in property and facilities management. This role offers exposure to IOSH standards, tenant engagement, ESG initiatives, and community-building activities, making it an ideal next step for ambitious professionals. Training will be provided, and you will be joining some fantastic people who will ensure your onboarding and training is top tier; however, some previous experience is highly desirable. Your Role - Business Centre & Facilities Coordinator Provide guidance to contractors, tenants, staff, and visitors Manage calls and emails efficiently Respond to helpdesk inquiries and urgent maintenance requests Support the Senior Facilities Manager with admin tasks across multiple properties Coordinate contractors, site inductions, and meetings Support tenant engagement and events, including newsletters and community-building activities Conduct daily property walkthroughs to ensure cleanliness, safety, and functionality Assist with H&S compliance, emergency procedures, fire risk assessments, and safety audits Support service charge budgets, reconciliations, and expenditure monitoring Report operational matters to the Senior Building Manager Flexibly assist with other administrative duties as required What We're Looking For: Keep customer service at the heart of everything you do Promote an inclusive and respectful working environment Be proactive in self-development and learning Support and motivate colleagues, encouraging fresh ideas and innovation Tackle challenges head-on, stay solution-focused, and see tasks through to completion What You'll Bring: 2+ years in a self-managed, front-of-house, or customer service role, ideally with facilities exposure Understanding of property management and H&S legislation (IOSH Managing Safely desirable) Strong organisational, planning, and multitasking skills Excellent verbal and written communication, with tact, diplomacy, and confidentiality Proactive, accountable, and able to work independently Confident, professional, and customer-focused personality IT literate (Microsoft Office Suite, Outlook, Safety Culture - iAuditor or equivalent) Familiarity with social media platforms (LinkedIn, Instagram, Facebook) advantageous Knowledge of facility maintenance and safety procedures If this sounds like the perfect role for you, please apply today! Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted within 5 business days of sending your application, please assume you have been unsuccessful at this time. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Block Property Manager - Leading Brand - Holborn/Hybrid Hybrid Working: Yes, flexible hybrid options available. Salary: Highly Competitive + Performance Bonus Benefits: Unrivalled Development Programs, Comprehensive Package, Professional Subscriptions. Small high end portfolio - focus on customer experience not volume! Join a "Great Place to Work" UK! We're partnered with an multi-award-winning, leading Block Management firm, proudly certified as a "Great Place to Work UK." They're expanding their dynamic team in Holborn, offering an exceptional career for a Senior Property Manager. This isn't just a job; it's a genuine opportunity to excel in Residential Property Management with a company that truly invests in its people. Expect extensive development programs, a comprehensive benefits package, hybrid working, and a rewarding bonus scheme. They have advanced systems and processes in place to ensure you can provide the best level of service to clients whilst enhancing your career! The Role: Drive Excellence in Property Management As a Senior Property Manager, you'll lead your own diverse small local portfolio of residential developments. You'll be pivotal in delivering the highest standards of service to freeholders, RMCs, and leaseholders. Be prepared for occasional evening meetings. Key Responsibilities: Portfolio Management: Oversee diverse residential blocks. Service Charge Budgets: Prepare, manage, and explain accounts. Compliance: Ensure adherence to RICS, ARMA, Landlord & Tenant legislation, Building Safety Act, Health & Safety, Fire Risk Assessments. Section 20: Expert drafting and execution for major works. Stakeholder Engagement: Build strong relationships with RMC Directors, leaseholders, contractors. Site Inspections: Regular visits, property maintenance, contractor performance monitoring. Insurance Management: Claims, renewals, revaluations. Arrears Management: Service charge and ground rent collection. Financial Management: Invoice processing, expenditure monitoring. Meetings: Organise and attend AGMs/EGMs, minute taking. Managing site based staff About You Proven experience in Residential Block Management, with demonstrable post-qualification experience. Property qualification desirable, e.g., IRPM, RICS, or TPI. Deep understanding of property law and relevant legislation. Exceptional communication skills, interpersonal skills, and customer focus. Proven problem-solving, organisation skills, time management, and ability to prioritise workload. Self-motivated team player capable of working under pressure. Proficiency in property management software (e.g., Propman, Qube, Tramps, Dwellant). Why Join This "Great Place to Work" UK? Award-Winning Culture: Recognised as a top UK employer. Career Growth: Unparalleled development programs, support for professional qualifications. Work-Life Balance: Embrace genuine hybrid working. Exceptional Rewards: Competitive salary, generous benefits package, and a bonus scheme. Dynamic Portfolio: Manage prestigious residential properties in London. Collaborative Environment: Work with a supportive, expert team. Elevate your career! Apply now to become a Senior Property Manager in Holborn. If you're ready to make a significant impact and thrive in an exceptional workplace, apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Sep 09, 2025
Full time
Senior Block Property Manager - Leading Brand - Holborn/Hybrid Hybrid Working: Yes, flexible hybrid options available. Salary: Highly Competitive + Performance Bonus Benefits: Unrivalled Development Programs, Comprehensive Package, Professional Subscriptions. Small high end portfolio - focus on customer experience not volume! Join a "Great Place to Work" UK! We're partnered with an multi-award-winning, leading Block Management firm, proudly certified as a "Great Place to Work UK." They're expanding their dynamic team in Holborn, offering an exceptional career for a Senior Property Manager. This isn't just a job; it's a genuine opportunity to excel in Residential Property Management with a company that truly invests in its people. Expect extensive development programs, a comprehensive benefits package, hybrid working, and a rewarding bonus scheme. They have advanced systems and processes in place to ensure you can provide the best level of service to clients whilst enhancing your career! The Role: Drive Excellence in Property Management As a Senior Property Manager, you'll lead your own diverse small local portfolio of residential developments. You'll be pivotal in delivering the highest standards of service to freeholders, RMCs, and leaseholders. Be prepared for occasional evening meetings. Key Responsibilities: Portfolio Management: Oversee diverse residential blocks. Service Charge Budgets: Prepare, manage, and explain accounts. Compliance: Ensure adherence to RICS, ARMA, Landlord & Tenant legislation, Building Safety Act, Health & Safety, Fire Risk Assessments. Section 20: Expert drafting and execution for major works. Stakeholder Engagement: Build strong relationships with RMC Directors, leaseholders, contractors. Site Inspections: Regular visits, property maintenance, contractor performance monitoring. Insurance Management: Claims, renewals, revaluations. Arrears Management: Service charge and ground rent collection. Financial Management: Invoice processing, expenditure monitoring. Meetings: Organise and attend AGMs/EGMs, minute taking. Managing site based staff About You Proven experience in Residential Block Management, with demonstrable post-qualification experience. Property qualification desirable, e.g., IRPM, RICS, or TPI. Deep understanding of property law and relevant legislation. Exceptional communication skills, interpersonal skills, and customer focus. Proven problem-solving, organisation skills, time management, and ability to prioritise workload. Self-motivated team player capable of working under pressure. Proficiency in property management software (e.g., Propman, Qube, Tramps, Dwellant). Why Join This "Great Place to Work" UK? Award-Winning Culture: Recognised as a top UK employer. Career Growth: Unparalleled development programs, support for professional qualifications. Work-Life Balance: Embrace genuine hybrid working. Exceptional Rewards: Competitive salary, generous benefits package, and a bonus scheme. Dynamic Portfolio: Manage prestigious residential properties in London. Collaborative Environment: Work with a supportive, expert team. Elevate your career! Apply now to become a Senior Property Manager in Holborn. If you're ready to make a significant impact and thrive in an exceptional workplace, apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mansell Consulting Group Ltd
Nottingham, Nottinghamshire
We re exclusively recruiting on behalf of a multi-award-winning hospitality group about to open their flagship NOTTINGHAM site - think stacked burgers, BBQ brilliance, bold drinks, and a cult fan base. As they prepare to shake up the NOTTINGHAM food scene, they re on the hunt for an energetic and experienced Bars Manager to take the reins behind the bar. This is your chance to shape something fresh from the ground up, bringing your own flair to a brand that s already a huge name elsewhere. What the Role Looks Like: Lead all bar operations from opening day to smooth daily service Curate and deliver a knockout drinks menu that matches the bold food offer Build, train and inspire a team of passionate bartenders Maintain stock, GP, compliance and H&S to a high standard Own the guest experience every drink, every time Work closely with the GM & senior team on overall site performance What You ll Bring: Previous bar or beverage management experience in a busy, premium-casual or QSR FTS environment A love for drinks done properly whether it s a classic G&T or a bold house special Leadership skills with a big personality and team-first mindset Excellent communication and attention to detail Operational confidence (ordering, stock, rotas, compliance) Cool under pressure, solutions-focused and always guest-obsessed The Perks: Up to £40,000 OTE Join a brand-new NOTTINGHAM opening with a brilliant concept Career growth as the brand doubles its estate over the next 12 months Creative freedom your input matters A buzzy, independent culture with a real community vibe Team socials, perks, and all the drinks-related fun you d expect! If you re ready to take charge of a bar that s set to be the place to be in NOTTINGHAM, we d love to hear from you.
Sep 08, 2025
Full time
We re exclusively recruiting on behalf of a multi-award-winning hospitality group about to open their flagship NOTTINGHAM site - think stacked burgers, BBQ brilliance, bold drinks, and a cult fan base. As they prepare to shake up the NOTTINGHAM food scene, they re on the hunt for an energetic and experienced Bars Manager to take the reins behind the bar. This is your chance to shape something fresh from the ground up, bringing your own flair to a brand that s already a huge name elsewhere. What the Role Looks Like: Lead all bar operations from opening day to smooth daily service Curate and deliver a knockout drinks menu that matches the bold food offer Build, train and inspire a team of passionate bartenders Maintain stock, GP, compliance and H&S to a high standard Own the guest experience every drink, every time Work closely with the GM & senior team on overall site performance What You ll Bring: Previous bar or beverage management experience in a busy, premium-casual or QSR FTS environment A love for drinks done properly whether it s a classic G&T or a bold house special Leadership skills with a big personality and team-first mindset Excellent communication and attention to detail Operational confidence (ordering, stock, rotas, compliance) Cool under pressure, solutions-focused and always guest-obsessed The Perks: Up to £40,000 OTE Join a brand-new NOTTINGHAM opening with a brilliant concept Career growth as the brand doubles its estate over the next 12 months Creative freedom your input matters A buzzy, independent culture with a real community vibe Team socials, perks, and all the drinks-related fun you d expect! If you re ready to take charge of a bar that s set to be the place to be in NOTTINGHAM, we d love to hear from you.
MB790: Property Block Manager Location: London Salary: £36,000 + 10% Bonus Working Hours: 09 00 Monday - Friday (phone number removed) Wednesday) Company Benefits: Season Ticket Loan (Subject to completion of probation and availability that quarter), Cycle To Work Scheme (Subject to completion of probation), Mental health access to professional conversations (up to £300 per year), Referral employee Scheme, Summer Celebration full day out of office, Monthly birthday/work anniversary cake & bubbles, Not sick? take your very own duvet day each year, VIP access to local discounts! Overview: First Military Recruitment is proudly working in partnership with a fantastic International property business who are looking to recruit a Property Block Manager permanent basis due to growth to cover the London Duties and Responsibilities: Creating and maintaining strong client relationships with our leaseholders and freeholders. Ensuring that a firm trust is established from the outset so that communication is fluid, easy, and frequent. Strong communication skills and the ability to listen are key. Our buildings are the physical representation of our brand in action so regular property visits to ensure the buildings look as good as they can and being inventive in ways to make them unique and stand out. To achieve this a basic grounding of building make up will be helpful and the ability to manage contractors will be essential. The buildings we look after are all within 10-15 minute walk away so easy to keep on top of. The buildings will always be in need of Section 20 planned maintenance so ensuring that it is adequately budgeted for and carried out in line with the lease or directors wishes is important. It will be key to know the buildings and clients inside out so that we create the ideal planned maintenance schedule and finish for them and the building. Your skills of mediation and patience will be invaluable when asked to attend and chair AGMs for the buildings. The ability to take accurate minutes will also be required but above all, a good sense of humour and positivity is necessary as these AGMs are a real opportunity to spend some face time with our clients and find out more about them and their local investments and wider interests. This is a trust- building exercise and also our opportunity to really impress. You will need to keep an eye on day-to-day expenditure and also have a decent financial grasp so you can work with Mel and make sure all the service charge accounts look like they need to and are all correct and schedules are correctly allocated. You will need to ensure that all the buildings are up to date with the latest regulations so it will be important to have a good grasp of the fire regulations, health and safety requirements, Legionella etc and just ensure that all the required assessments and resulting actions are implemented in the best way possible (that often means in the most aesthetically pleasing way possible!). Skills and Qualifications: Between 12 months to senior-level Block Management experience. Someone who loves to engage, not just manage. Excellent communication and problem-solving skills. Someone who s not afraid to pick up the phone or knock on a door. A team player who values community, both within the company and with clients. A proactive attitude with an eye for detail and a passion for service. Someone who embraces responsibility and owns the outcome. MB790: Property Block Manager Location: London Salary: £36,000 + 10% Bonus Working Hours: 09 00 Monday - Friday (phone number removed) Wednesday) Company Benefits: Season Ticket Loan (Subject to completion of probation and availability that quarter), Cycle To Work Scheme (Subject to completion of probation), Mental health access to professional conversations (up to £300 per year), Referral employee Scheme, Summer Celebration full day out of office, Monthly birthday/work anniversary cake & bubbles, Not sick? take your very own duvet day each year, VIP access to local discounts!
Sep 08, 2025
Full time
MB790: Property Block Manager Location: London Salary: £36,000 + 10% Bonus Working Hours: 09 00 Monday - Friday (phone number removed) Wednesday) Company Benefits: Season Ticket Loan (Subject to completion of probation and availability that quarter), Cycle To Work Scheme (Subject to completion of probation), Mental health access to professional conversations (up to £300 per year), Referral employee Scheme, Summer Celebration full day out of office, Monthly birthday/work anniversary cake & bubbles, Not sick? take your very own duvet day each year, VIP access to local discounts! Overview: First Military Recruitment is proudly working in partnership with a fantastic International property business who are looking to recruit a Property Block Manager permanent basis due to growth to cover the London Duties and Responsibilities: Creating and maintaining strong client relationships with our leaseholders and freeholders. Ensuring that a firm trust is established from the outset so that communication is fluid, easy, and frequent. Strong communication skills and the ability to listen are key. Our buildings are the physical representation of our brand in action so regular property visits to ensure the buildings look as good as they can and being inventive in ways to make them unique and stand out. To achieve this a basic grounding of building make up will be helpful and the ability to manage contractors will be essential. The buildings we look after are all within 10-15 minute walk away so easy to keep on top of. The buildings will always be in need of Section 20 planned maintenance so ensuring that it is adequately budgeted for and carried out in line with the lease or directors wishes is important. It will be key to know the buildings and clients inside out so that we create the ideal planned maintenance schedule and finish for them and the building. Your skills of mediation and patience will be invaluable when asked to attend and chair AGMs for the buildings. The ability to take accurate minutes will also be required but above all, a good sense of humour and positivity is necessary as these AGMs are a real opportunity to spend some face time with our clients and find out more about them and their local investments and wider interests. This is a trust- building exercise and also our opportunity to really impress. You will need to keep an eye on day-to-day expenditure and also have a decent financial grasp so you can work with Mel and make sure all the service charge accounts look like they need to and are all correct and schedules are correctly allocated. You will need to ensure that all the buildings are up to date with the latest regulations so it will be important to have a good grasp of the fire regulations, health and safety requirements, Legionella etc and just ensure that all the required assessments and resulting actions are implemented in the best way possible (that often means in the most aesthetically pleasing way possible!). Skills and Qualifications: Between 12 months to senior-level Block Management experience. Someone who loves to engage, not just manage. Excellent communication and problem-solving skills. Someone who s not afraid to pick up the phone or knock on a door. A team player who values community, both within the company and with clients. A proactive attitude with an eye for detail and a passion for service. Someone who embraces responsibility and owns the outcome. MB790: Property Block Manager Location: London Salary: £36,000 + 10% Bonus Working Hours: 09 00 Monday - Friday (phone number removed) Wednesday) Company Benefits: Season Ticket Loan (Subject to completion of probation and availability that quarter), Cycle To Work Scheme (Subject to completion of probation), Mental health access to professional conversations (up to £300 per year), Referral employee Scheme, Summer Celebration full day out of office, Monthly birthday/work anniversary cake & bubbles, Not sick? take your very own duvet day each year, VIP access to local discounts!
My client, a leading Housing Association across London and the South East, has a fantastic opportunity for a Housing Assistant for a six month interim assignment. This is a hybrid role, working from the office in Stratford two days a week and agile for three days. Supporting the Neighbourhood Officers and Area Manager to deliver a first class customer experience to residents. You will be supporting the North West London team so a knowledge of this area would be beneficial. Duties include. Provide administrative assistant to the team, ensuring KPI's are met. Working with Officers to fully resolve resident issues and requests at quality and pace. Such as; tenancy changes, general service charge enquiries, keys and fobs, reporting issues, chasing issues, requesting a service, processing successions, system updates, garage tenancy agreements, mutual exchange, etc. Liaison with residents to obtain feedback on services and service delivery and the provision of creative solutions where necessary. Provides fantastic customer service to residents and stakeholders. Responds to resident enquiries at first point of contact, either face to face, on the phone, digitally, or by letter, and participates in a duty rota, on a variety of matters. Exceptional customer service skills Confident in making decisions that are resident focused. A good working knowledge of housing legislation, tenancy legislation and property management regulation. Excellent verbal communication skills Good time management skills, ability to prioritise, copes well under pressure and meet targets. This is a fantastic opportunity for someone who has a solid understanding of the housing sector and wants to further develop their career within the sector.
Sep 08, 2025
Seasonal
My client, a leading Housing Association across London and the South East, has a fantastic opportunity for a Housing Assistant for a six month interim assignment. This is a hybrid role, working from the office in Stratford two days a week and agile for three days. Supporting the Neighbourhood Officers and Area Manager to deliver a first class customer experience to residents. You will be supporting the North West London team so a knowledge of this area would be beneficial. Duties include. Provide administrative assistant to the team, ensuring KPI's are met. Working with Officers to fully resolve resident issues and requests at quality and pace. Such as; tenancy changes, general service charge enquiries, keys and fobs, reporting issues, chasing issues, requesting a service, processing successions, system updates, garage tenancy agreements, mutual exchange, etc. Liaison with residents to obtain feedback on services and service delivery and the provision of creative solutions where necessary. Provides fantastic customer service to residents and stakeholders. Responds to resident enquiries at first point of contact, either face to face, on the phone, digitally, or by letter, and participates in a duty rota, on a variety of matters. Exceptional customer service skills Confident in making decisions that are resident focused. A good working knowledge of housing legislation, tenancy legislation and property management regulation. Excellent verbal communication skills Good time management skills, ability to prioritise, copes well under pressure and meet targets. This is a fantastic opportunity for someone who has a solid understanding of the housing sector and wants to further develop their career within the sector.
Your new company Hays Property & Surveying Glasgow are delighted to be exclusively partnering with City Property in Glasgow, who are seeking to add a Market Estates Surveyor to join their property team. Are you looking for a role that blends commercial property expertise with the energy of a fast-paced market environment? As a Surveyor - Markets Estates with City Property Glasgow, you'll play a pivotal role in managing and enhancing the Blochairn Market portfolio, home to Scotland's largest wholesale fruit and fish markets. This is a unique opportunity to work at the heart of Glasgow's trading community, ensuring the smooth operation and financial performance of a diverse estate. You'll handle complex landlord and tenant matters, including rent reviews, lease renewals, and new lettings, while driving initiatives to maximise income and improve efficiency across wholesale and retail operations. Your new role As a Surveyor - Markets Estates, you will support the Markets Manager in the effective management and enhancement of a major market estate. You will ensure lease obligations are met, income is maximised, and service charge budgets are effectively managed across both wholesale and retail operations. Key responsibilities include: Managing complex landlord and tenant matters including rent reviews, lease renewals, arrears, and new lettings. Leading estates management initiatives and supporting asset management strategies. Preparing and monitoring service charge budgets and expenditure forecasts. Negotiating favourable commercial terms with agents and tenants. Producing accurate management and committee reports with professional recommendations. Deputising for the Markets Manager and providing out-of-hours standby cover when required. What you'll need to succeed To be successful in this role, you will have: Chartered Surveyor status (MRICS) and a relevant degree-level qualification. A full UK driving licence. Strong experience in commercial property management, lease negotiations, and service charge accounting. Excellent communication, negotiation, and analytical skills. A proactive and collaborative approach to working with internal and external stakeholders. What you'll get in return Competitive starting salary of 42,405 - 49,312 Market Leading % employer pension contribution 38.5 Days Annual Leave (inclusive of 12.5 public holidays) Flexible hybrid work, office based in City Centre of Glasgow (for Property Manager role) A supportive, collaborative & inclusive working environment with a strong sense of purpose What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 08, 2025
Full time
Your new company Hays Property & Surveying Glasgow are delighted to be exclusively partnering with City Property in Glasgow, who are seeking to add a Market Estates Surveyor to join their property team. Are you looking for a role that blends commercial property expertise with the energy of a fast-paced market environment? As a Surveyor - Markets Estates with City Property Glasgow, you'll play a pivotal role in managing and enhancing the Blochairn Market portfolio, home to Scotland's largest wholesale fruit and fish markets. This is a unique opportunity to work at the heart of Glasgow's trading community, ensuring the smooth operation and financial performance of a diverse estate. You'll handle complex landlord and tenant matters, including rent reviews, lease renewals, and new lettings, while driving initiatives to maximise income and improve efficiency across wholesale and retail operations. Your new role As a Surveyor - Markets Estates, you will support the Markets Manager in the effective management and enhancement of a major market estate. You will ensure lease obligations are met, income is maximised, and service charge budgets are effectively managed across both wholesale and retail operations. Key responsibilities include: Managing complex landlord and tenant matters including rent reviews, lease renewals, arrears, and new lettings. Leading estates management initiatives and supporting asset management strategies. Preparing and monitoring service charge budgets and expenditure forecasts. Negotiating favourable commercial terms with agents and tenants. Producing accurate management and committee reports with professional recommendations. Deputising for the Markets Manager and providing out-of-hours standby cover when required. What you'll need to succeed To be successful in this role, you will have: Chartered Surveyor status (MRICS) and a relevant degree-level qualification. A full UK driving licence. Strong experience in commercial property management, lease negotiations, and service charge accounting. Excellent communication, negotiation, and analytical skills. A proactive and collaborative approach to working with internal and external stakeholders. What you'll get in return Competitive starting salary of 42,405 - 49,312 Market Leading % employer pension contribution 38.5 Days Annual Leave (inclusive of 12.5 public holidays) Flexible hybrid work, office based in City Centre of Glasgow (for Property Manager role) A supportive, collaborative & inclusive working environment with a strong sense of purpose What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are seeking a highly organised and proactive Property Manager to join a professional team based in Leeds City Centre . In this role, you will be responsible for the day-to-day management of a diverse property portfolio, ensuring high standards of service delivery, compliance, and tenant satisfaction. This is a key position within the business, offering the opportunity to work across residential and/or mixed-use properties in a fast-paced and supportive environment. If you have strong admin, process and client communication skills and have an interest in property this could be an exciting opportunity for you to explore. Our client is actively recruiting, please send us your CV for consideration and outline your relevant skills and experience. Managing a portfolio of residential blocks and mixed-use developments in Leeds. Acting as the primary point of contact for tenants, landlords, and contractors. Coordinating repairs, refurbishments, and maintenance with a proactive eye. Preparing and managing service charge budgets, ensuring full compliance. Conducting site visits and inspections to ensure standards are met. Working with internal teams (legal, finance, lettings) to ensure smooth operations. Supporting leaseholder meetings and AGMs with confidence and clarity. Skills & Experience Property law knowledge (leases, landlord-tenant regulations) Strong written and verbal communication Ability to build and maintain client and tenant relationships Attention to detail in compliance and reporting Project management for refurbishments or capital works Ability to prioritise tasks under pressure Team coordination and collaboration with other departments (lettings, legal, finance) Resilient and calm under pressure High level of integrity and professionalism Please note that due to the high volume of applications we receive, we are only able to contact candidates who will be shortlisted.
Sep 08, 2025
Full time
We are seeking a highly organised and proactive Property Manager to join a professional team based in Leeds City Centre . In this role, you will be responsible for the day-to-day management of a diverse property portfolio, ensuring high standards of service delivery, compliance, and tenant satisfaction. This is a key position within the business, offering the opportunity to work across residential and/or mixed-use properties in a fast-paced and supportive environment. If you have strong admin, process and client communication skills and have an interest in property this could be an exciting opportunity for you to explore. Our client is actively recruiting, please send us your CV for consideration and outline your relevant skills and experience. Managing a portfolio of residential blocks and mixed-use developments in Leeds. Acting as the primary point of contact for tenants, landlords, and contractors. Coordinating repairs, refurbishments, and maintenance with a proactive eye. Preparing and managing service charge budgets, ensuring full compliance. Conducting site visits and inspections to ensure standards are met. Working with internal teams (legal, finance, lettings) to ensure smooth operations. Supporting leaseholder meetings and AGMs with confidence and clarity. Skills & Experience Property law knowledge (leases, landlord-tenant regulations) Strong written and verbal communication Ability to build and maintain client and tenant relationships Attention to detail in compliance and reporting Project management for refurbishments or capital works Ability to prioritise tasks under pressure Team coordination and collaboration with other departments (lettings, legal, finance) Resilient and calm under pressure High level of integrity and professionalism Please note that due to the high volume of applications we receive, we are only able to contact candidates who will be shortlisted.
