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service desk lead
Human Capital Ventures
2nd Line IT Support SME (12-Month FTC)
Human Capital Ventures Milton Keynes, Buckinghamshire
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support SME to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM - 7 PM, Monday to Friday) in the office, as well as outside of core hours (7 PM - 2 AM, Monday to Friday) remotely on a rota basis. Additionally, you will support the business on weekends and bank holidays on a 24/7 rota, with voluntary on-call weekend shifts available for those who wish to take them. Additionally, once every week there is an evening shift from home (6 PM - 12 AM) with an offered added compensation. This is an exceptional opportunity to join a market-leading organization and be part of a dynamic and supportive team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and comfort in using web conferencing and collaboration tools and applications such as Teams, Zoom, Whatsapp, Cisco Webex etc. Excellent analytical and problem-solving skills, with the ability to think creatively and strategically. Strong communication skills, with the ability to clearly articulate technical issues to non-technical stakeholders. Ability to work independently and as part of a team, with a focus on achieving results. Location: Milton Keynes, Buckinghamshire (Hybrid Remote 2 - 3 days per week in office) Status: Permanent, Full Time Salary: £30,000 - £35,000 per annum Benefits: Annual bonus programme, optional on-call, paid training and development, excellent holiday allowance, great pension, health, and life insurance more! Do not let this opportunity pass you by which could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.
Sep 06, 2025
Full time
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support SME to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM - 7 PM, Monday to Friday) in the office, as well as outside of core hours (7 PM - 2 AM, Monday to Friday) remotely on a rota basis. Additionally, you will support the business on weekends and bank holidays on a 24/7 rota, with voluntary on-call weekend shifts available for those who wish to take them. Additionally, once every week there is an evening shift from home (6 PM - 12 AM) with an offered added compensation. This is an exceptional opportunity to join a market-leading organization and be part of a dynamic and supportive team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and comfort in using web conferencing and collaboration tools and applications such as Teams, Zoom, Whatsapp, Cisco Webex etc. Excellent analytical and problem-solving skills, with the ability to think creatively and strategically. Strong communication skills, with the ability to clearly articulate technical issues to non-technical stakeholders. Ability to work independently and as part of a team, with a focus on achieving results. Location: Milton Keynes, Buckinghamshire (Hybrid Remote 2 - 3 days per week in office) Status: Permanent, Full Time Salary: £30,000 - £35,000 per annum Benefits: Annual bonus programme, optional on-call, paid training and development, excellent holiday allowance, great pension, health, and life insurance more! Do not let this opportunity pass you by which could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.
Lorien
2nd Line Support Engineer
Lorien
2nd Line IT Support Engineer Location: Hybrid - 1/2days a month at a local site. Duration : 6 month initial contract with potential for extension. Pay rate: £Negotiable- Via Umbrella Lorien's Leading High Street Banking Client is looking for additional 2nd Line IT Support Engineer to join them on an ongoing project. Role Overview: We are seeking a skilled and proactive 2nd Line IT Support Engineer to join the team on an initial 6-month contract. The ideal candidate will bring a broad range of technical expertise and a strong problem-solving mindset to support virtual desktop environments and resolve escalated technical issues. Key Responsibilities: Provide 2nd line support for a wide range of IT issues across the business. Manage and resolve escalated tickets and technical queries efficiently. Support and troubleshoot Virtual Desktop Infrastructure (VDI) including VMWare , Citrix , and Remote Desktop environments. Deliver high-quality remote desktop support to end users. Collaborate with internal teams to ensure timely resolution of incidents and service requests. Maintain detailed documentation of issues, resolutions, and procedures. Essential Skills & Experience: Proven experience in 2nd line IT support roles. Strong working knowledge of VMWare , Citrix , and Virtual Desktop environments. Experience with Remote Desktop Support tools and techniques. Excellent problem-solving and analytical skills. Ability to work independently and manage multiple priorities in a remote setting. Strong communication skills and a customer-focused approach. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Sep 06, 2025
Full time
2nd Line IT Support Engineer Location: Hybrid - 1/2days a month at a local site. Duration : 6 month initial contract with potential for extension. Pay rate: £Negotiable- Via Umbrella Lorien's Leading High Street Banking Client is looking for additional 2nd Line IT Support Engineer to join them on an ongoing project. Role Overview: We are seeking a skilled and proactive 2nd Line IT Support Engineer to join the team on an initial 6-month contract. The ideal candidate will bring a broad range of technical expertise and a strong problem-solving mindset to support virtual desktop environments and resolve escalated technical issues. Key Responsibilities: Provide 2nd line support for a wide range of IT issues across the business. Manage and resolve escalated tickets and technical queries efficiently. Support and troubleshoot Virtual Desktop Infrastructure (VDI) including VMWare , Citrix , and Remote Desktop environments. Deliver high-quality remote desktop support to end users. Collaborate with internal teams to ensure timely resolution of incidents and service requests. Maintain detailed documentation of issues, resolutions, and procedures. Essential Skills & Experience: Proven experience in 2nd line IT support roles. Strong working knowledge of VMWare , Citrix , and Virtual Desktop environments. Experience with Remote Desktop Support tools and techniques. Excellent problem-solving and analytical skills. Ability to work independently and manage multiple priorities in a remote setting. Strong communication skills and a customer-focused approach. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Business Development Manager
NSJ Consultancy Keresley, Warwickshire
A leading telecommunications/data company is expanding due to phenomenal growth and is looking to expand its already successful desk team. Part of a large international organisation but working on a local level . Highly respected in the industry. You will be tasked with selling leading edge telecoms and data solutions into existing accounts and managing, growing and retaining them. Ideally, you will have good telesales/desk based/internal sales experience in telecoms, IT or technology products and solutions. However, applications are encouraged from good, proven salespeople who feel they can succeed in this role A guarantee of commission is offered for the first 3 months Responsibilities: • Making Outbound Calls in a B2B environment to over achieve your sales targets • To Complete all Sales Order paperwork within 24 hours with a high level of accuracy • To keep up to date a full and complete Sales Ledger tracking your sales • To Learn and develop your own effective solution selling sales technique to ensure you are selling multi-product solutions. • To deal with any inbound queries and pass to the relevant team within our office. • To Take Ownership of all of your targets and deliver on a consistent Basis reviewed Monthly and then quarterly • To proactively learn about our Portfolio of products using the Learning Academy and The Genie Accreditation provided over a 12 month period. Purpose: • To sell the Business s Products and Services to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. • We are always looking to find new sales talent who strive to over-achieve targets and who have the ambition to develop the business from desk based sales to Field sales. • As a leading Local Business in the UK, we are looking to expand our existing customer base by a minimum of 800 business per annum whilst at the same time upselling to our existing customer base by selling our new products and service • To Log accurately all campaign calls using the CRM system (Salesforce) Regular reviews as part of your 1-2-1 SKILLS Key Competencies: CULTURAL and BEHAVOURIAL FIT: Highly pro-active Be driven, determined & self-motivated Be Accountable for everything you do. Strong relationship building skills Be Approachable Be able to work as part of a team Be Respectful Excellent communication skills and telephone manner Be Professional at all times when representing BTLB • Positive Mental Attitude. We Want Can Do! Not Won t Do • Excellent listening skills • Able to identify, generate and close new business • Flexible approach to meet business requirements TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Minimum 12-month Telesales Experience in B2B FULL PRODUCT TRAINING PROVIDED ALONG WITH ON-GOING SALES AND PERSONAL DEVELOPMENT
Sep 06, 2025
Full time
A leading telecommunications/data company is expanding due to phenomenal growth and is looking to expand its already successful desk team. Part of a large international organisation but working on a local level . Highly respected in the industry. You will be tasked with selling leading edge telecoms and data solutions into existing accounts and managing, growing and retaining them. Ideally, you will have good telesales/desk based/internal sales experience in telecoms, IT or technology products and solutions. However, applications are encouraged from good, proven salespeople who feel they can succeed in this role A guarantee of commission is offered for the first 3 months Responsibilities: • Making Outbound Calls in a B2B environment to over achieve your sales targets • To Complete all Sales Order paperwork within 24 hours with a high level of accuracy • To keep up to date a full and complete Sales Ledger tracking your sales • To Learn and develop your own effective solution selling sales technique to ensure you are selling multi-product solutions. • To deal with any inbound queries and pass to the relevant team within our office. • To Take Ownership of all of your targets and deliver on a consistent Basis reviewed Monthly and then quarterly • To proactively learn about our Portfolio of products using the Learning Academy and The Genie Accreditation provided over a 12 month period. Purpose: • To sell the Business s Products and Services to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. • We are always looking to find new sales talent who strive to over-achieve targets and who have the ambition to develop the business from desk based sales to Field sales. • As a leading Local Business in the UK, we are looking to expand our existing customer base by a minimum of 800 business per annum whilst at the same time upselling to our existing customer base by selling our new products and service • To Log accurately all campaign calls using the CRM system (Salesforce) Regular reviews as part of your 1-2-1 SKILLS Key Competencies: CULTURAL and BEHAVOURIAL FIT: Highly pro-active Be driven, determined & self-motivated Be Accountable for everything you do. Strong relationship building skills Be Approachable Be able to work as part of a team Be Respectful Excellent communication skills and telephone manner Be Professional at all times when representing BTLB • Positive Mental Attitude. We Want Can Do! Not Won t Do • Excellent listening skills • Able to identify, generate and close new business • Flexible approach to meet business requirements TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Minimum 12-month Telesales Experience in B2B FULL PRODUCT TRAINING PROVIDED ALONG WITH ON-GOING SALES AND PERSONAL DEVELOPMENT
Business Development Manager (MOBILES)
NSJ Consultancy Keresley, Warwickshire
Are you an experienced Mobiles Sales professional looking to be part of a global organisation but selling at a local level ? We are recruiting a Business Development Manager to be the Mobiles Specialist for an established telecoms organisation where you will be responsible for achieving new business and sales targets WHY Purpose: To Sell the Business s Products and Services and Future Mobile Proposition to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. As a leading telecoms company, we should be maximising the potential in our base to sell mobile and to be recognised as the No 1 mobile supplier in the Business Market. WITH WHO Relationships: With KDM within the SME Market (Managing Directors, IT Directors, Sales Directors and Finance Directors You will need to be able to sell to Top Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them to be proactively finding opportunity for you to go and close to supplement the work you are doing. With the Management Team: 2 Sales Manager. The Operations Manager. 3 Team Leaders and a Managing Director. It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team It is important that you manage any inbound calls from customers confidently and accurately and ensure they are passed to the relevant team within to help resolve any issues. It is also key that you build and develop relationships with key who are there to help you develop. WHAT Activities: We would expect this person to be highly driven. A high work ethic and an ability to make a high number of outbound business development calls to the SME Market. We would also expect this candidate to Landscape all customers and work/manage a prospect bank for mobiles. Knowing your prospect and your customers is vital to making this position work. Making a Minimum 75 Outbound Calls in a B2B environment to over achieve your sales targets At least 3 days per week. We would expect you to book 5 Meetings per week for new business. You will have the support of a Mobile Specialist To Take Ownership of all of your targets and deliver on a consistent Basis NEEDS Inputs: Need to be able to work unsupervised, as part of a team and able to achieve results through virtual team working. An appreciation of confidentiality is essential. Understand and comply with regulatory, fair trading and competition roles. Must be able to work in front of a VDU for long periods of time. SKILLS Key Competencies: CULTUAL and BEHAVOURIAL FIT: • Trustworthy • High Work Ethic • Work with High Integrity • Disciplined • Positive Mental Attitude. TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Must Have B2B Mobile Sales Experience Minimum 2 Years QUALIFICATIONS: 5 GCSE s Level 6 And Above.
Sep 06, 2025
Full time
Are you an experienced Mobiles Sales professional looking to be part of a global organisation but selling at a local level ? We are recruiting a Business Development Manager to be the Mobiles Specialist for an established telecoms organisation where you will be responsible for achieving new business and sales targets WHY Purpose: To Sell the Business s Products and Services and Future Mobile Proposition to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. As a leading telecoms company, we should be maximising the potential in our base to sell mobile and to be recognised as the No 1 mobile supplier in the Business Market. WITH WHO Relationships: With KDM within the SME Market (Managing Directors, IT Directors, Sales Directors and Finance Directors You will need to be able to sell to Top Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them to be proactively finding opportunity for you to go and close to supplement the work you are doing. With the Management Team: 2 Sales Manager. The Operations Manager. 3 Team Leaders and a Managing Director. It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team It is important that you manage any inbound calls from customers confidently and accurately and ensure they are passed to the relevant team within to help resolve any issues. It is also key that you build and develop relationships with key who are there to help you develop. WHAT Activities: We would expect this person to be highly driven. A high work ethic and an ability to make a high number of outbound business development calls to the SME Market. We would also expect this candidate to Landscape all customers and work/manage a prospect bank for mobiles. Knowing your prospect and your customers is vital to making this position work. Making a Minimum 75 Outbound Calls in a B2B environment to over achieve your sales targets At least 3 days per week. We would expect you to book 5 Meetings per week for new business. You will have the support of a Mobile Specialist To Take Ownership of all of your targets and deliver on a consistent Basis NEEDS Inputs: Need to be able to work unsupervised, as part of a team and able to achieve results through virtual team working. An appreciation of confidentiality is essential. Understand and comply with regulatory, fair trading and competition roles. Must be able to work in front of a VDU for long periods of time. SKILLS Key Competencies: CULTUAL and BEHAVOURIAL FIT: • Trustworthy • High Work Ethic • Work with High Integrity • Disciplined • Positive Mental Attitude. TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Must Have B2B Mobile Sales Experience Minimum 2 Years QUALIFICATIONS: 5 GCSE s Level 6 And Above.
BIM Manager (Energy)
WSP Newcastle Upon Tyne, Tyne And Wear
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role As BIM Manager, you will lead the implementation of Building Information Modelling (BIM) across current and future Infrastructure and Energy projects. You will play a key role in driving digital excellence across all project phases, from planning through to delivery. A core aspect of the role includes collaborating with WSP teams across various global offices to ensure alignment, build capability, and deliver consistent, high-quality outcomes. Key Responsibilities: Review existing BIM workflows on completed and ongoing projects. Identify process inefficiencies, gaps, and improvement opportunities in modelling, coordination, and data exchange. Develop, document, and implement a standardized BIM Execution Plan (BEP) template and supporting documentation in line with ISO 19650 and industry best practices. Establish BIM standards, protocols, and quality assurance frameworks. Ensure project teams are trained on and consistently apply these standards. Define and lead team's BIM and digital delivery roadmap. Promote digital innovation, automation, and integrated workflows across all project stages. Serve as the Project BIM Manager on projects. Coordinate with discipline leads, project managers and design managers to ensure BIM deliverables align with design and delivery goals. Oversee model setup, data structure, clash detection, issue resolution, and model federation. Manage project-specific CDEs and ensure compliance with BEP and client BIM requirements. Collaborate with WSP Global Capacity Centre to align delivery with internal BIM standards and project expectations. Provide quality control, technical reviews, and ongoing support to global delivery teams. Design and lead BIM training sessions for Energy team members across locations. Act as a key person, promoting digital transformation and collaboration within the Energy team in collaboration with Wider WSP BIM Managers/teams. Work with clients and stakeholders to communicate BIM strategies, delivery approaches, and compliance requirements. Lead and contribute to BIM coordination meetings, workshops, and digital planning reviews. What we'll be looking for you to demonstrate Proven experience leading BIM implementation across multi-disciplinary infrastructure or energy projects, including the development of BIM Execution Plans and standards aligned with ISO 19650. Strong technical expertise in BIM software (e.g., Revit, Navisworks, AutoCAD, Civil 3D, or Bentley products) with practical knowledge of model coordination, data exchange, and digital workflows. Excellent leadership and collaboration skills, with the ability to manage and support global delivery teams, lead training sessions, and promote digital best practices across diverse teams. Strategic mindset with a passion for digital transformation, including driving innovation, process improvement, and automation in project delivery. Relevant degree or professional background in engineering, construction, or digital design, supported by BIM-specific training or certifications (e.g., BRE, Autodesk, etc). Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Sep 06, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role As BIM Manager, you will lead the implementation of Building Information Modelling (BIM) across current and future Infrastructure and Energy projects. You will play a key role in driving digital excellence across all project phases, from planning through to delivery. A core aspect of the role includes collaborating with WSP teams across various global offices to ensure alignment, build capability, and deliver consistent, high-quality outcomes. Key Responsibilities: Review existing BIM workflows on completed and ongoing projects. Identify process inefficiencies, gaps, and improvement opportunities in modelling, coordination, and data exchange. Develop, document, and implement a standardized BIM Execution Plan (BEP) template and supporting documentation in line with ISO 19650 and industry best practices. Establish BIM standards, protocols, and quality assurance frameworks. Ensure project teams are trained on and consistently apply these standards. Define and lead team's BIM and digital delivery roadmap. Promote digital innovation, automation, and integrated workflows across all project stages. Serve as the Project BIM Manager on projects. Coordinate with discipline leads, project managers and design managers to ensure BIM deliverables align with design and delivery goals. Oversee model setup, data structure, clash detection, issue resolution, and model federation. Manage project-specific CDEs and ensure compliance with BEP and client BIM requirements. Collaborate with WSP Global Capacity Centre to align delivery with internal BIM standards and project expectations. Provide quality control, technical reviews, and ongoing support to global delivery teams. Design and lead BIM training sessions for Energy team members across locations. Act as a key person, promoting digital transformation and collaboration within the Energy team in collaboration with Wider WSP BIM Managers/teams. Work with clients and stakeholders to communicate BIM strategies, delivery approaches, and compliance requirements. Lead and contribute to BIM coordination meetings, workshops, and digital planning reviews. What we'll be looking for you to demonstrate Proven experience leading BIM implementation across multi-disciplinary infrastructure or energy projects, including the development of BIM Execution Plans and standards aligned with ISO 19650. Strong technical expertise in BIM software (e.g., Revit, Navisworks, AutoCAD, Civil 3D, or Bentley products) with practical knowledge of model coordination, data exchange, and digital workflows. Excellent leadership and collaboration skills, with the ability to manage and support global delivery teams, lead training sessions, and promote digital best practices across diverse teams. Strategic mindset with a passion for digital transformation, including driving innovation, process improvement, and automation in project delivery. Relevant degree or professional background in engineering, construction, or digital design, supported by BIM-specific training or certifications (e.g., BRE, Autodesk, etc). Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Buchan and London Recruitment
Appointment setter Telecoms
Buchan and London Recruitment Paddington, Warrington
Fantastic opportunity to join and grow in one of the biggest Telecoms company in the world ! Our client is a massive blue chip telecoms company ! They are now looking to start a new team of Sales guys to reach out to their business customers to give them more options on their current Telecoms packages! You will be doing a mix role of Lead gen, Appointment setting and pitching rewarding solutions to give them a better service. Specializing in Broadband, Mobile, Landlines and Cloud Solutions they are forever growing and expanding with demand for their services always increasing. Appointment Setting / Lead Generator / Desk Sales Executive £23k-26k Basic depending on Experience £55k realistic ote After training and product knowledge. The role: Lead Generation / Appointment Setting This part may be included depending on the client. • Business development Calling SME s in the local territory to gain new business and add to your existing accounts Upselling / cross selling looking for opportunities to encourage further sales from existing clients This is a fantastic opportunity to join very successful well known company offering the chance to learn, grow and progress. If you are looking for the next step in your career and would like to join a massive organization with unlimited success then this could be the role for you ! If you have strong sales executive / lead generation experience, Not scared to pick up the phone and contact businesses and are Money hungry this could be the perfect role for you so apply now ! Must have at Least 1 years Telesales or appointment setting phone experience.
Sep 06, 2025
Full time
Fantastic opportunity to join and grow in one of the biggest Telecoms company in the world ! Our client is a massive blue chip telecoms company ! They are now looking to start a new team of Sales guys to reach out to their business customers to give them more options on their current Telecoms packages! You will be doing a mix role of Lead gen, Appointment setting and pitching rewarding solutions to give them a better service. Specializing in Broadband, Mobile, Landlines and Cloud Solutions they are forever growing and expanding with demand for their services always increasing. Appointment Setting / Lead Generator / Desk Sales Executive £23k-26k Basic depending on Experience £55k realistic ote After training and product knowledge. The role: Lead Generation / Appointment Setting This part may be included depending on the client. • Business development Calling SME s in the local territory to gain new business and add to your existing accounts Upselling / cross selling looking for opportunities to encourage further sales from existing clients This is a fantastic opportunity to join very successful well known company offering the chance to learn, grow and progress. If you are looking for the next step in your career and would like to join a massive organization with unlimited success then this could be the role for you ! If you have strong sales executive / lead generation experience, Not scared to pick up the phone and contact businesses and are Money hungry this could be the perfect role for you so apply now ! Must have at Least 1 years Telesales or appointment setting phone experience.
JS Recruitment UK
Maintenance Coordinator
JS Recruitment UK Wakefield, Yorkshire
Maintenance Coordinator Facilities Management We re looking for an organised and proactive Maintenance Coordinator to join a busy Helpdesk team for a leading FM provider. You ll be responsible for coordinating planned preventative maintenance (PPM) across multiple sites, ensuring compliance, liaising with contractors, and supporting the wider team. What s On Offer: Full-time (40 hours p/wk), permanent contract Competitive salary from £30,000 per annum Generous holiday entitlement Career development and training opportunities. Supportive, collaborative team environment. What You ll Do: Schedule and monitor PPM tasks via CAFM. Review worksheets, identify issues and escalate as needed. Liaise with contractors to ensure timely, compliant service delivery. Maintain accurate records and assist with reporting. What You ll Need: Experience in FM or Helpdesk environments. Strong knowledge of PPM scheduling and compliance. CAFM experience essential. Excellent organisational and communication skills. Proactive, team player with strong attention to detail. Take the next step in your FM career apply today! JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website. Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants. JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Sep 06, 2025
Full time
Maintenance Coordinator Facilities Management We re looking for an organised and proactive Maintenance Coordinator to join a busy Helpdesk team for a leading FM provider. You ll be responsible for coordinating planned preventative maintenance (PPM) across multiple sites, ensuring compliance, liaising with contractors, and supporting the wider team. What s On Offer: Full-time (40 hours p/wk), permanent contract Competitive salary from £30,000 per annum Generous holiday entitlement Career development and training opportunities. Supportive, collaborative team environment. What You ll Do: Schedule and monitor PPM tasks via CAFM. Review worksheets, identify issues and escalate as needed. Liaise with contractors to ensure timely, compliant service delivery. Maintain accurate records and assist with reporting. What You ll Need: Experience in FM or Helpdesk environments. Strong knowledge of PPM scheduling and compliance. CAFM experience essential. Excellent organisational and communication skills. Proactive, team player with strong attention to detail. Take the next step in your FM career apply today! JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website. Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants. JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
RecruitmentRevolution.com
Senior Customer Success Manager - Fintech SaaS Game Changer. Hybrid
RecruitmentRevolution.com City Of Westminster, London
Step Into a Career-Defining Role with One of Fintech's Rising Stars Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? We're not just transforming the way global businesses recover payments - we're redefining what client success looks like. Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work 30-50% of weekly time during US hours Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Background in Customer Success for a SaaS or tech. Proven track record managing enterprise B2B client relationships. Experienced using Hubspot and Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Senior Customer Success Manager Role: We're on the lookout for a high-performing Senior Customer Success Manager to build, support, and grow strong relationships with our enterprise clients across North America, the UK, and Europe. This is your chance to work at a global level - as you partner directly with senior finance and credit executives and report to our US-based Chief Revenue Officer. This isn't just a support role - it's a strategic, commercially driven position where you'll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You'll play a key role in driving growth and delivering measurable impact. You'll thrive here if you: • Love building long-term client relationships rooted in trust and results • Are energised by working cross-functionally and influencing decision-makers • Have the flexibility to align your schedule with EST and PST time zones (we work smart to stay connected) What You'll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals and uncover smart expansion opportunities. • Mentor team members, sharing best practices and fostering a culture of growth. • Log key insights in HubSpot to keep the team aligned and data-driven. • Build strong relationships with senior finance and credit stakeholders, influencing at the highest level. • Champion client feedback to shape the roadmap and improve the product. What You Bring: • 6+ years in Customer Success within fast-paced SaaS or tech environments • Proven experience managing enterprise B2B accounts, with strong retention and growth results • Commercially minded, with a knack for spotting opportunities and driving revenue • Confident communicator, able to influence senior stakeholders and articulate value clearly • Proactive, adaptable, and comfortable flexing your schedule to support US clients when needed • Thrive in high-growth settings and bring a problem-solving, builder's mindset Bonus points for: experience in credit management, AR, fintech, or collections - and hands-on time with HubSpot and Ready to take the lead and shape the future of Customer Success in fintech? If you're driven by impact, trusted by clients, and motivated by growth - this is your moment. Apply now and step into a senior role with fast-track progression, global reach, and the autonomy to make a real difference. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 06, 2025
Full time
Step Into a Career-Defining Role with One of Fintech's Rising Stars Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? We're not just transforming the way global businesses recover payments - we're redefining what client success looks like. Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work 30-50% of weekly time during US hours Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Background in Customer Success for a SaaS or tech. Proven track record managing enterprise B2B client relationships. Experienced using Hubspot and Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Senior Customer Success Manager Role: We're on the lookout for a high-performing Senior Customer Success Manager to build, support, and grow strong relationships with our enterprise clients across North America, the UK, and Europe. This is your chance to work at a global level - as you partner directly with senior finance and credit executives and report to our US-based Chief Revenue Officer. This isn't just a support role - it's a strategic, commercially driven position where you'll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You'll play a key role in driving growth and delivering measurable impact. You'll thrive here if you: • Love building long-term client relationships rooted in trust and results • Are energised by working cross-functionally and influencing decision-makers • Have the flexibility to align your schedule with EST and PST time zones (we work smart to stay connected) What You'll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals and uncover smart expansion opportunities. • Mentor team members, sharing best practices and fostering a culture of growth. • Log key insights in HubSpot to keep the team aligned and data-driven. • Build strong relationships with senior finance and credit stakeholders, influencing at the highest level. • Champion client feedback to shape the roadmap and improve the product. What You Bring: • 6+ years in Customer Success within fast-paced SaaS or tech environments • Proven experience managing enterprise B2B accounts, with strong retention and growth results • Commercially minded, with a knack for spotting opportunities and driving revenue • Confident communicator, able to influence senior stakeholders and articulate value clearly • Proactive, adaptable, and comfortable flexing your schedule to support US clients when needed • Thrive in high-growth settings and bring a problem-solving, builder's mindset Bonus points for: experience in credit management, AR, fintech, or collections - and hands-on time with HubSpot and Ready to take the lead and shape the future of Customer Success in fintech? If you're driven by impact, trusted by clients, and motivated by growth - this is your moment. Apply now and step into a senior role with fast-track progression, global reach, and the autonomy to make a real difference. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Murphy Group
Senior Technician - MAE
Murphy Group Rugeley, Staffordshire
Job Description Job Title: Senior Technician - MAE Job Location: Cannock Hawks Green Lane, Cannock Staffordshire Country/Region: United Kingdom Murphy is recruiting for a Senior Technician - MAE to work with Murphy Applied Engineering in Cannock, supporting our Power team Our engineering teams represent a multi-disciplined range of engineering skills, adding value across all our sectors, and pushing the boundaries of digital construction, engineering innovation and design to deliver intelligent, sustainable and economical engineering solutions. Under the banner of Murphy Applied Engineering, our in-house teams include civil, structural, mechanical, geotechnical and process engineers. They design both permanent and temporary works for projects in all our locations and are a trusted source of expert advice for both Murphy colleagues and external customers. A day in the life of a Murphy Senior Technician Preparation of project design drawings, including all site prep drawings, Structural steelwork models and layouts, point cloud interrogation & data extraction, completion of schedules utilising Revit tools etc Take role of project lead technician and ensure co-ordination of multiple discipline details. Interrogation/preparation of concept/design pipework and/or civil 3D models Process site survey data to produce CAD models. Co-ordinate with internal & external team members/design teams/project teams where required. Liaise with colleagues, other departments and project teams with respect to drawing requirements Prepare drawings in accordance with current company CAD Standards Ensure that drawings are prepared, stored, issued and archived in accordance with company procedures via internal CAD Data Management software Ensure that chargeable work can be evaluated by the preparation of adequate timesheet records Support adoption of the Project CDE and ensure document control measures are upheld Take part in roles assign within a BEP and work to BS EN ISO 19650 Creation of project federated models and ensure compliance. Still interested, does this sound like you? Advanced Autodesk Revit Skills Competent with Autodesk Navisworks, ReCap or similar Bentley software packages Previous experience in the utility and/or HV Plant sector Previous experience of working with CDE systems Use of point cloud software Working within a Civil and Structural engineering discipline Working with Revit Families and Data extraction processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Michelle Penlington on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Sep 06, 2025
Full time
Job Description Job Title: Senior Technician - MAE Job Location: Cannock Hawks Green Lane, Cannock Staffordshire Country/Region: United Kingdom Murphy is recruiting for a Senior Technician - MAE to work with Murphy Applied Engineering in Cannock, supporting our Power team Our engineering teams represent a multi-disciplined range of engineering skills, adding value across all our sectors, and pushing the boundaries of digital construction, engineering innovation and design to deliver intelligent, sustainable and economical engineering solutions. Under the banner of Murphy Applied Engineering, our in-house teams include civil, structural, mechanical, geotechnical and process engineers. They design both permanent and temporary works for projects in all our locations and are a trusted source of expert advice for both Murphy colleagues and external customers. A day in the life of a Murphy Senior Technician Preparation of project design drawings, including all site prep drawings, Structural steelwork models and layouts, point cloud interrogation & data extraction, completion of schedules utilising Revit tools etc Take role of project lead technician and ensure co-ordination of multiple discipline details. Interrogation/preparation of concept/design pipework and/or civil 3D models Process site survey data to produce CAD models. Co-ordinate with internal & external team members/design teams/project teams where required. Liaise with colleagues, other departments and project teams with respect to drawing requirements Prepare drawings in accordance with current company CAD Standards Ensure that drawings are prepared, stored, issued and archived in accordance with company procedures via internal CAD Data Management software Ensure that chargeable work can be evaluated by the preparation of adequate timesheet records Support adoption of the Project CDE and ensure document control measures are upheld Take part in roles assign within a BEP and work to BS EN ISO 19650 Creation of project federated models and ensure compliance. Still interested, does this sound like you? Advanced Autodesk Revit Skills Competent with Autodesk Navisworks, ReCap or similar Bentley software packages Previous experience in the utility and/or HV Plant sector Previous experience of working with CDE systems Use of point cloud software Working within a Civil and Structural engineering discipline Working with Revit Families and Data extraction processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Michelle Penlington on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
IT Support Analyst
Tilt Recruitment Fetcham, Surrey
1st Line Support Analyst Social care Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you ll be doing As a 1st Line Support Analyst, you ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in line with policy. Keeping IT documentation and knowledge base content up to date. Escalating complex issues and identifying incident trends. Liaising with third parties to resolve issues (e.g. connectivity, phone lines). Supporting wider IT team projects when required. What you ll need We re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You ll need to demonstrate: Knowledge of Windows 10/11 and Microsoft Office software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM solutions). Knowledge of Entra Active Directory and on-prem Active Directory concepts. Experience with IT service desk and asset management systems. A-level (or equivalent) qualification in IT or a related subject. Strong customer service skills and the ability to stay calm under pressure. This is a great opportunity to build your career in IT, with exposure to a wide range of technologies and the chance to work on exciting projects alongside a supportive team. You ll play a key role in ensuring smooth IT operations and will be given the tools and training to grow and develop your technical expertise, as well as playing your part in supporting members of the community who need it the most. If you re an organised, motivated individual who thrives on helping people and solving problems, we d love to hear from you! Please apply and we ll be in touch shortly (phone number removed); Our client is an equal opportunity employer they celebrate diversity and are committed to creating an inclusive environment for all employees. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Sep 06, 2025
Full time
1st Line Support Analyst Social care Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you ll be doing As a 1st Line Support Analyst, you ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in line with policy. Keeping IT documentation and knowledge base content up to date. Escalating complex issues and identifying incident trends. Liaising with third parties to resolve issues (e.g. connectivity, phone lines). Supporting wider IT team projects when required. What you ll need We re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You ll need to demonstrate: Knowledge of Windows 10/11 and Microsoft Office software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM solutions). Knowledge of Entra Active Directory and on-prem Active Directory concepts. Experience with IT service desk and asset management systems. A-level (or equivalent) qualification in IT or a related subject. Strong customer service skills and the ability to stay calm under pressure. This is a great opportunity to build your career in IT, with exposure to a wide range of technologies and the chance to work on exciting projects alongside a supportive team. You ll play a key role in ensuring smooth IT operations and will be given the tools and training to grow and develop your technical expertise, as well as playing your part in supporting members of the community who need it the most. If you re an organised, motivated individual who thrives on helping people and solving problems, we d love to hear from you! Please apply and we ll be in touch shortly (phone number removed); Our client is an equal opportunity employer they celebrate diversity and are committed to creating an inclusive environment for all employees. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Challenge Events Lead
Guy's and St Thomas' Foundation
Overview We are seeking an experienced, high-performing Challenge Events Lead to drive forward a flagship portfolio of challenge fundraising events with strategic control, operational excellence and a deep sense of ownership. This is a senior delivery role, accountable for all aspects of planning, executing and evaluating complex fundraising events across Guy s & St Thomas Foundation, Evelina London Children s Charity, and Guy s Cancer Charity. This position requires someone who can operate independently, manage high-value partnerships, oversee delivery risks, and influence cross-functional teams with credibility. You will be expected to take initiative, lead relationships and processes without supervision, and support junior colleagues in upholding the highest operational standards. A key element of this role is working closely with the Events Fundraising Co-ordinator to ensure seamless delivery offering guidance and support across all operational touchpoints, while also benefiting from their delivery support in return. About us Guy s & St Thomas Charity, Guy s Cancer Charity and Evelina London Children s Charity are part of Guy s & St Thomas Foundation. Our collective mission is to build the foundations of a healthier society. As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. There is more information about working with us on our website, where you can read about:• how we approach recruitment our team, culture and values the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development Overall Purpose of the role The Challenge Events lead plays a critical role within the fundraising team, combining strategic oversight with a hands-on commitment to delivery excellence. At a time of organisational transformation and ambitious long-term growth, this role is central to building the operational foundations and supporter experiences that will enable our 10-year vision to succeed. This role will provide clear direction and structure to the planning and execution of our event portfolio, while remaining close to the operational detail streamlining processes, refining supporter journeys, and driving performance through data, insight and continuous improvement. This role is responsible for setting high standards across everything from partnership engagement to on-the-day execution. It requires someone who is comfortable working autonomously, leading high-value relationships with professionalism and precision, and bringing creative thinking to how we engage and retain our event supporters. The Challenge Events Lead will also guide and support the Events Fundraising Co-ordinator, working in close partnership to deliver exceptional stewardship across the supporter lifecycle and elevate every touchpoint from first sign-up to post-event celebration. This is a key opportunity for an experienced event professional to shape the future of events at Guy s & St Thomas Foundation and play a leading role in how we build supporter loyalty, scale income, and strengthen our presence in third-party partnerships. Key Responsibilities Independently lead the planning, delivery, and evaluation of a portfolio of flagship challenge events including the London Marathon, London Landmarks Half, Brighton Marathon, Ultra Challenges and other third-party partnerships ensuring a high standard of execution and supporter experience. Drive and manage Charity of the Year pipelines and partnerships, contributing to long-term income growth and brand visibility through strategic relationship-building and high-profile placement. Act as the strategic lead and primary relationship manager for key external partners (e.g. London Marathon Events, delivery agencies), safeguarding supporter experience, brand integrity and value across all touchpoints. Oversee console and registration systems, ensuring a smooth and seamless experience for participants from sign-up through to post-event engagement, while proactively identifying areas for optimisation. Develop and manage detailed event budgets, including forecasting, tracking, reconciliation, and net income reporting with a clear place allocation strategy that aligns with ROI, supporter demand, and market trends. Lead on portfolio-level financial accountability, using budget performance, participation data and market insight to inform decisions around where to invest, expand, or strategically scale back ensuring resources are directed where they ll deliver the strongest return and long-term value. Lead on supporter acquisition strategy across owned and paid channels including ballot management, grassroots marketing, and behavioural communications to ensure high-quality leads, strong retention and long-term supporter engagement. Provide operational oversight, guidance and mentorship to the Events Fundraising Co-ordinator, ensuring clarity of roles, consistency of delivery, and strong compliance across all areas of shared responsibility. Collaborate on planning and execution of end-to-end stewardship journeys from registration to celebration ensuring data-led, insight-driven improvements and meaningful supporter experiences at every stage. Work environment The post holder should expect to: Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. Be responsible for the input and maintenance of databases and files relevant to the post requirements. Will occasionally be required to attend events in the evening and at weekends. Skills, Knowledge and Expertise This role requires significant, hands-on operational experience. Applicants will need to demonstrate clear evidence of independently managing event budgets, leading on strategy and logistics, and owning high-level external partnerships. Essential Experience A minimum of 3 years experience independently delivering large-scale fundraising events, with full responsibility for logistics, budgeting, and strategic outcomes. Strong track record in supplier management, live event delivery, and compliance including health & safety, risk assessments, and insurance. Proven success managing high-value relationships with third-party organisers (e.g. London Marathon Events), including negotiating terms and ensuring delivery excellence. Demonstrated ability to develop and manage ambitious budgets, including forecasting, reforecasting, reporting and cost-efficiency tracking. Deep knowledge of event marketing and acquisition strategies including ballot processes, audience segmentation, targeting, and grassroots recruitment. Experience designing and delivering multi-channel stewardship journeys, with a clear understanding of behavioural communications across email, SMS, WhatsApp, phone and face-to-face touchpoints and how these influence retention, satisfaction and performance. Personal Attributes Strategic and delivery-focused able to set direction and manage detail with equal confidence. Highly accountable and self-driven delivers results independently and takes full ownership of responsibilities. Committed to excellence, with a constant drive to improve systems, processes, and supporter experience. Collaborative and generous with knowledge supports, mentors, and uplifts junior colleagues while maintaining clear boundaries of responsibility. Calm and composed under pressure especially during live delivery or partner-facing moments. Insight-led and data-aware uses evidence to inform decisions and adapt strategies intelligently. A strong and credible communicator able to build confidence with a wide range of stakeholders, including senior leaders, suppliers and volunteers. Creative and solution-oriented always looking for ways to improve value and elevate the supporter experience. Deeply motivated by delivering meaningful, memorable experiences for supporters. Adaptable and resilient thrives in changing environments and supports others through organisational shifts. Benefits Up to 12% employer pension contributions Annual personal development budget Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working, flexible hours, and supportive IT kit. Shower facilities and bike lock area. Generous annual leave (27 days + bank holidays) Subsidies for glasses Employee Assistance Programme
Sep 06, 2025
Full time
Overview We are seeking an experienced, high-performing Challenge Events Lead to drive forward a flagship portfolio of challenge fundraising events with strategic control, operational excellence and a deep sense of ownership. This is a senior delivery role, accountable for all aspects of planning, executing and evaluating complex fundraising events across Guy s & St Thomas Foundation, Evelina London Children s Charity, and Guy s Cancer Charity. This position requires someone who can operate independently, manage high-value partnerships, oversee delivery risks, and influence cross-functional teams with credibility. You will be expected to take initiative, lead relationships and processes without supervision, and support junior colleagues in upholding the highest operational standards. A key element of this role is working closely with the Events Fundraising Co-ordinator to ensure seamless delivery offering guidance and support across all operational touchpoints, while also benefiting from their delivery support in return. About us Guy s & St Thomas Charity, Guy s Cancer Charity and Evelina London Children s Charity are part of Guy s & St Thomas Foundation. Our collective mission is to build the foundations of a healthier society. As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. There is more information about working with us on our website, where you can read about:• how we approach recruitment our team, culture and values the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development Overall Purpose of the role The Challenge Events lead plays a critical role within the fundraising team, combining strategic oversight with a hands-on commitment to delivery excellence. At a time of organisational transformation and ambitious long-term growth, this role is central to building the operational foundations and supporter experiences that will enable our 10-year vision to succeed. This role will provide clear direction and structure to the planning and execution of our event portfolio, while remaining close to the operational detail streamlining processes, refining supporter journeys, and driving performance through data, insight and continuous improvement. This role is responsible for setting high standards across everything from partnership engagement to on-the-day execution. It requires someone who is comfortable working autonomously, leading high-value relationships with professionalism and precision, and bringing creative thinking to how we engage and retain our event supporters. The Challenge Events Lead will also guide and support the Events Fundraising Co-ordinator, working in close partnership to deliver exceptional stewardship across the supporter lifecycle and elevate every touchpoint from first sign-up to post-event celebration. This is a key opportunity for an experienced event professional to shape the future of events at Guy s & St Thomas Foundation and play a leading role in how we build supporter loyalty, scale income, and strengthen our presence in third-party partnerships. Key Responsibilities Independently lead the planning, delivery, and evaluation of a portfolio of flagship challenge events including the London Marathon, London Landmarks Half, Brighton Marathon, Ultra Challenges and other third-party partnerships ensuring a high standard of execution and supporter experience. Drive and manage Charity of the Year pipelines and partnerships, contributing to long-term income growth and brand visibility through strategic relationship-building and high-profile placement. Act as the strategic lead and primary relationship manager for key external partners (e.g. London Marathon Events, delivery agencies), safeguarding supporter experience, brand integrity and value across all touchpoints. Oversee console and registration systems, ensuring a smooth and seamless experience for participants from sign-up through to post-event engagement, while proactively identifying areas for optimisation. Develop and manage detailed event budgets, including forecasting, tracking, reconciliation, and net income reporting with a clear place allocation strategy that aligns with ROI, supporter demand, and market trends. Lead on portfolio-level financial accountability, using budget performance, participation data and market insight to inform decisions around where to invest, expand, or strategically scale back ensuring resources are directed where they ll deliver the strongest return and long-term value. Lead on supporter acquisition strategy across owned and paid channels including ballot management, grassroots marketing, and behavioural communications to ensure high-quality leads, strong retention and long-term supporter engagement. Provide operational oversight, guidance and mentorship to the Events Fundraising Co-ordinator, ensuring clarity of roles, consistency of delivery, and strong compliance across all areas of shared responsibility. Collaborate on planning and execution of end-to-end stewardship journeys from registration to celebration ensuring data-led, insight-driven improvements and meaningful supporter experiences at every stage. Work environment The post holder should expect to: Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. Be responsible for the input and maintenance of databases and files relevant to the post requirements. Will occasionally be required to attend events in the evening and at weekends. Skills, Knowledge and Expertise This role requires significant, hands-on operational experience. Applicants will need to demonstrate clear evidence of independently managing event budgets, leading on strategy and logistics, and owning high-level external partnerships. Essential Experience A minimum of 3 years experience independently delivering large-scale fundraising events, with full responsibility for logistics, budgeting, and strategic outcomes. Strong track record in supplier management, live event delivery, and compliance including health & safety, risk assessments, and insurance. Proven success managing high-value relationships with third-party organisers (e.g. London Marathon Events), including negotiating terms and ensuring delivery excellence. Demonstrated ability to develop and manage ambitious budgets, including forecasting, reforecasting, reporting and cost-efficiency tracking. Deep knowledge of event marketing and acquisition strategies including ballot processes, audience segmentation, targeting, and grassroots recruitment. Experience designing and delivering multi-channel stewardship journeys, with a clear understanding of behavioural communications across email, SMS, WhatsApp, phone and face-to-face touchpoints and how these influence retention, satisfaction and performance. Personal Attributes Strategic and delivery-focused able to set direction and manage detail with equal confidence. Highly accountable and self-driven delivers results independently and takes full ownership of responsibilities. Committed to excellence, with a constant drive to improve systems, processes, and supporter experience. Collaborative and generous with knowledge supports, mentors, and uplifts junior colleagues while maintaining clear boundaries of responsibility. Calm and composed under pressure especially during live delivery or partner-facing moments. Insight-led and data-aware uses evidence to inform decisions and adapt strategies intelligently. A strong and credible communicator able to build confidence with a wide range of stakeholders, including senior leaders, suppliers and volunteers. Creative and solution-oriented always looking for ways to improve value and elevate the supporter experience. Deeply motivated by delivering meaningful, memorable experiences for supporters. Adaptable and resilient thrives in changing environments and supports others through organisational shifts. Benefits Up to 12% employer pension contributions Annual personal development budget Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working, flexible hours, and supportive IT kit. Shower facilities and bike lock area. Generous annual leave (27 days + bank holidays) Subsidies for glasses Employee Assistance Programme
Murphy Group
Senior Design Coordinator
Murphy Group Peterhead, Aberdeenshire
Job Description Job Title: Senior Design Coordinator Job Location: Peterhead (AB42 3EP) Country/Region: United Kingdom Murphy is recruiting for a Senior Design Coordinator to work with Natural Resources on the St Fergus Gas Terminal for National Gas. We maintain, operate, modify, design, construct and commission new energy networks and facilities across four countries; guiding our customers through the challenges of the energy transition and supporting their commitments to achieve net zero emissions. We provide safe and reliable specialist services as a trusted Engineering, Procure, Fabrication, Maintain and Decommissioning (EPFCM&D) partner. This includes work with onshore and offshore oil, gas pipelines, gas diversions and renewable energies. A day in the life of a Murphy Senior Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still interested, does this sound like you? HNC/HND in civil engineering, construction or similar Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. If you are unable to apply via the usual process, please call Lorna Rhodes on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Sep 06, 2025
Full time
Job Description Job Title: Senior Design Coordinator Job Location: Peterhead (AB42 3EP) Country/Region: United Kingdom Murphy is recruiting for a Senior Design Coordinator to work with Natural Resources on the St Fergus Gas Terminal for National Gas. We maintain, operate, modify, design, construct and commission new energy networks and facilities across four countries; guiding our customers through the challenges of the energy transition and supporting their commitments to achieve net zero emissions. We provide safe and reliable specialist services as a trusted Engineering, Procure, Fabrication, Maintain and Decommissioning (EPFCM&D) partner. This includes work with onshore and offshore oil, gas pipelines, gas diversions and renewable energies. A day in the life of a Murphy Senior Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still interested, does this sound like you? HNC/HND in civil engineering, construction or similar Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. If you are unable to apply via the usual process, please call Lorna Rhodes on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
IT Operations Manager
Arcas Technology Ltd
Our client, a dynamic organisation committed to delivering high-quality internal IT services, is seeking an experienced IT Operations Manager to lead its infrastructure, support, and service desk teams. This strategic and hands-on role involves managing third-party suppliers, ensuring operational excellence, and aligning IT infrastructure with broader business goals. Key Responsibilities Lead the internal helpdesk, ensuring exceptional technical support for staff, clients, and partners. Coach and manage the IT Operations team to uphold service excellence. Develop and maintain support processes to ensure efficient incident and problem resolution aligned with SLAs. Oversee planning and delivery of infrastructure services including networks, servers, virtualisation, storage, and backups. Maintain and evolve infrastructure documentation and policies to meet business needs. Identify and implement enhancements based on performance trends and user feedback. Ensure robust data security, backup, and recovery operations. Maintain secure, consistent, and reliable infrastructure systems in compliance with legal and internal standards. Manage third-party contracts and budgets to ensure value and SLA compliance. Build strong relationships with internal stakeholders and external suppliers. Lead R&D into new technologies aligned with strategic goals. Key Requirements Proven experience managing IT Operations teams. Strong knowledge of Active Directory and Office 365 administration. Network administration experience (TCP/IP, DNS, WAN/LAN/Wi-Fi). Experience supporting both Windows and macOS environments. Demonstrated ability to manage IT budgets and third-party suppliers. Strong interpersonal and service delivery skills. Advanced technical knowledge of enterprise systems and productivity tools. Demonstrated experience managing cybersecurity operations, with a strong understanding of ISO27001 compliance frameworks and best practices. If you're a seasoned IT Operations Manager with a passion for leadership, infrastructure excellence, and customer-focused service delivery, contact Andy Dale at Arcas Technology.
Sep 06, 2025
Full time
Our client, a dynamic organisation committed to delivering high-quality internal IT services, is seeking an experienced IT Operations Manager to lead its infrastructure, support, and service desk teams. This strategic and hands-on role involves managing third-party suppliers, ensuring operational excellence, and aligning IT infrastructure with broader business goals. Key Responsibilities Lead the internal helpdesk, ensuring exceptional technical support for staff, clients, and partners. Coach and manage the IT Operations team to uphold service excellence. Develop and maintain support processes to ensure efficient incident and problem resolution aligned with SLAs. Oversee planning and delivery of infrastructure services including networks, servers, virtualisation, storage, and backups. Maintain and evolve infrastructure documentation and policies to meet business needs. Identify and implement enhancements based on performance trends and user feedback. Ensure robust data security, backup, and recovery operations. Maintain secure, consistent, and reliable infrastructure systems in compliance with legal and internal standards. Manage third-party contracts and budgets to ensure value and SLA compliance. Build strong relationships with internal stakeholders and external suppliers. Lead R&D into new technologies aligned with strategic goals. Key Requirements Proven experience managing IT Operations teams. Strong knowledge of Active Directory and Office 365 administration. Network administration experience (TCP/IP, DNS, WAN/LAN/Wi-Fi). Experience supporting both Windows and macOS environments. Demonstrated ability to manage IT budgets and third-party suppliers. Strong interpersonal and service delivery skills. Advanced technical knowledge of enterprise systems and productivity tools. Demonstrated experience managing cybersecurity operations, with a strong understanding of ISO27001 compliance frameworks and best practices. If you're a seasoned IT Operations Manager with a passion for leadership, infrastructure excellence, and customer-focused service delivery, contact Andy Dale at Arcas Technology.
Infrastructure Support Technician
Consortium Professional Recruitment Ltd Hessle, North Humberside
Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, Permanent We re partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician. This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful candidate will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future. You ll be working closely with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware, and SANs. Contribute to cloud migration tasks and integrations (Azure, SaaS platforms). Deliver technical fixes and contribute to broader security uplift projects as directed. Collaborate with wider IT team and contribute to project-based workstreams. Contribute to the service desk function across both BAU and project-based work. Provide clear documentation and deliver end-user training where required. What we are looking for: Must-Have Experience & Skills Proven 2nd/3rd line technical support experience within a medium-to-large environment. Proven background with Microsoft Server, Active Directory, SQL, and Microsoft 365. Strong troubleshooting capability across server, network, and user environments. Exposure to both on-premise and cloud-based environments. A self-motivated, proactive team player with a strong sense of ownership. Desirable Attributes Comfortable in lean, multi-hat roles. Manufacturing/production site experience is a bonus. Why Apply? This is a fantastic opportunity for an infrastructure professional seeking a role with real impact and visibility. The business offers a supportive culture, diverse technical landscape, and the chance to work on meaningful, business-critical systems and projects. If you're an experienced Infrastructure Support Technician ready for a new challenge in a forward-thinking organisation, we d love to hear from you. This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Sep 06, 2025
Full time
Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, Permanent We re partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician. This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful candidate will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future. You ll be working closely with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware, and SANs. Contribute to cloud migration tasks and integrations (Azure, SaaS platforms). Deliver technical fixes and contribute to broader security uplift projects as directed. Collaborate with wider IT team and contribute to project-based workstreams. Contribute to the service desk function across both BAU and project-based work. Provide clear documentation and deliver end-user training where required. What we are looking for: Must-Have Experience & Skills Proven 2nd/3rd line technical support experience within a medium-to-large environment. Proven background with Microsoft Server, Active Directory, SQL, and Microsoft 365. Strong troubleshooting capability across server, network, and user environments. Exposure to both on-premise and cloud-based environments. A self-motivated, proactive team player with a strong sense of ownership. Desirable Attributes Comfortable in lean, multi-hat roles. Manufacturing/production site experience is a bonus. Why Apply? This is a fantastic opportunity for an infrastructure professional seeking a role with real impact and visibility. The business offers a supportive culture, diverse technical landscape, and the chance to work on meaningful, business-critical systems and projects. If you're an experienced Infrastructure Support Technician ready for a new challenge in a forward-thinking organisation, we d love to hear from you. This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Building Services Engineer
SSE-1 Inverness, Highland
Base Location : For this role, we require successful applicants to be based from one of our Scottish locations - Glasgow, Perth, Inverness or Aberdeen. Salary : c£50-£55,000 depending on experience + car/cash allowance + performance-related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available. The role SSEN Transmission have a number of opportunities for building services engineers to provide specialist engineering support on high profile and technically complex HVDC Converter Station and substation projects. These roles would suit an Experienced Building Services Engineer who has worked in a Consulting Environment or Contractor looking to take the next step into a client-side organisation. Although Power Transmission experience is preferred it is not needed. Candidates with building service experience within data centres, industrial process systems (O&G, Chemical etc), and water industries are encouraged to apply. You will Electrical Building Services Work with our Civil Building Designer, HVDC OEM and Tier 1 Contractors to develop, review and approve electrical building services designs and installations for our converter stations, which could include the following; Small Power and Lighting Cable Containment Design Fire Alarm Systems Emergency Power Systems Security Systems including CCTV Telecoms Integration of Building Management Systems into HVDC OEM Control System. Mechanical Building Services Work with our Civil Building Designer, HVDC OEM and Tier 1 Contractors to develop, review and approve mechanical building services designs and installations for our converter stations, which could include the following; Valve Cooling Systems (Pump, MCC, Cooling Fans, heat exchangers) HVAC Climate Systems (air handling units, dehumidifiers, ventilation ductwork, dampers, etc) General Plumbing and Pipework Fire Protection Systems including deluge Building Energy Performance calculations General Responsibilities - Define project scope and design from concept through to commissioning, including involvement in tenders, design reviews, and HAZID/HAZCON/HAZOP sessions. - Champion best practice in building services design, identifying improvements, innovative technologies, and managing engineering risks. - Collaborate within a multi-disciplinary team using Autodesk Construction Cloud (BIM) to coordinate 3D models, manage clash detection, and respond to RFIs/TQs. - Support installation and commissioning phases as an NEC Supervisor, ensuring technical compliance and quality. - Work with Technical Authorities and the Engineering Manager to manage specification deviations, report progress, and mitigate project risks. You have - Ideally hold a Degree or MSc in Building Services Engineering, be a Chartered Engineer or working towards this or can demonstrate relevant experience. - The ability to technically assess and critically challenge contractor submissions. - Excellent communication skills, with the ability to demonstrate diligence and to prioritise workload. - Familiarity with a range of technical solutions used in Building Services Installations. - Confidence to represent Project Engineering at Contractor Reviews and presenting RIBA stage 3+ design submissions at Internal LCP Gate 3 Design Authority Review presentations. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact Stephanie at or to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Sep 06, 2025
Full time
Base Location : For this role, we require successful applicants to be based from one of our Scottish locations - Glasgow, Perth, Inverness or Aberdeen. Salary : c£50-£55,000 depending on experience + car/cash allowance + performance-related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available. The role SSEN Transmission have a number of opportunities for building services engineers to provide specialist engineering support on high profile and technically complex HVDC Converter Station and substation projects. These roles would suit an Experienced Building Services Engineer who has worked in a Consulting Environment or Contractor looking to take the next step into a client-side organisation. Although Power Transmission experience is preferred it is not needed. Candidates with building service experience within data centres, industrial process systems (O&G, Chemical etc), and water industries are encouraged to apply. You will Electrical Building Services Work with our Civil Building Designer, HVDC OEM and Tier 1 Contractors to develop, review and approve electrical building services designs and installations for our converter stations, which could include the following; Small Power and Lighting Cable Containment Design Fire Alarm Systems Emergency Power Systems Security Systems including CCTV Telecoms Integration of Building Management Systems into HVDC OEM Control System. Mechanical Building Services Work with our Civil Building Designer, HVDC OEM and Tier 1 Contractors to develop, review and approve mechanical building services designs and installations for our converter stations, which could include the following; Valve Cooling Systems (Pump, MCC, Cooling Fans, heat exchangers) HVAC Climate Systems (air handling units, dehumidifiers, ventilation ductwork, dampers, etc) General Plumbing and Pipework Fire Protection Systems including deluge Building Energy Performance calculations General Responsibilities - Define project scope and design from concept through to commissioning, including involvement in tenders, design reviews, and HAZID/HAZCON/HAZOP sessions. - Champion best practice in building services design, identifying improvements, innovative technologies, and managing engineering risks. - Collaborate within a multi-disciplinary team using Autodesk Construction Cloud (BIM) to coordinate 3D models, manage clash detection, and respond to RFIs/TQs. - Support installation and commissioning phases as an NEC Supervisor, ensuring technical compliance and quality. - Work with Technical Authorities and the Engineering Manager to manage specification deviations, report progress, and mitigate project risks. You have - Ideally hold a Degree or MSc in Building Services Engineering, be a Chartered Engineer or working towards this or can demonstrate relevant experience. - The ability to technically assess and critically challenge contractor submissions. - Excellent communication skills, with the ability to demonstrate diligence and to prioritise workload. - Familiarity with a range of technical solutions used in Building Services Installations. - Confidence to represent Project Engineering at Contractor Reviews and presenting RIBA stage 3+ design submissions at Internal LCP Gate 3 Design Authority Review presentations. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact Stephanie at or to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Senior Philanthropy Manager, Trusts & Foundations (12 Month FTC)
Guy's and St Thomas' Foundation
Summary Working with the Philanthropy team, the Senior Philanthropy Manager Trusts & Foundations will play a key role in driving new high-value relationships with Trusts & Foundations and raising six and seven figure income for our three charities: Guy s and St Thomas Charity, Evelina London Children s Charity, and Guy s Cancer Charity. As a member of the Philanthropy team, this role will work with colleagues and the Head of Philanthropy to help shape and develop our new fundraising strategy. The Senior Philanthropy Manager Trusts & Foundations will predominantly look after relationships with Trusts & Foundations, but there may be a small portfolio of Major Donors within the prospect pool, which may grow over time depending on the demands of the Philanthropy team. The role will be responsible for developing and managing relationships with trustees, influencers and staff of grant-giving organisations, leading on often complex, large-scale projects and solicitations. As well as sharing team responsibility for achieving ambitious annual income targets, as a senior member of staff, the Senior Philanthropy Manager Trusts & Foundations will be expected to play a strategic role within the team, proactively leading on new initiatives, decision making and problem solving. About us Guy s & St Thomas Charity, Guy s Cancer Charity and Evelina London Children s Charity are part of Guy s & St Thomas Foundation. Our collective mission is to build the foundations of a healthier society. As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. There is more information about working with us on our website, where you can read about: • how we approach recruitment • our team, culture and values • the benefits of working with us • and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development Key Responsibilities Communication and networking Write clear and compelling fundraising proposals to charitable Trusts and Foundations that have the capacity to make six- and seven-figure grants and donations. Build effective, senior-level relationships with trustees, influencers and staff involved with charitable Trusts and Foundations, as appropriate meeting and liaising directly with funders as the face of Guy s & St Thomas Foundation, while also supporting senior staff, academics and clinicians to communicate with funders and work to a brief to achieve objectives. Work with academics and clinicians where required/appropriate, to develop the strongest possible case for support for major projects, for use in presentations, proposals and reports to Trusts and Foundations. Work with the key stakeholders to ensure an effective stewardship programme is in place for Trusts and Foundations donors, including reports, letters or other documents that may at times deal with complex, contentious and sensitive situations. Act as a Trusts and Foundations specialist on behalf of Guy s & St Thomas Foundation. Decision making, planning and problem solving Identify a range of internal fundraising priorities that will engage the interest and charitable objectives of Trusts and Foundations. Work with the Prospect Research team to build an ongoing pipeline of high-calibre, qualified prospects with the capacity to give significant support to priority projects. Balance the coordination of a large number of complex relationships and fundraising projects with the ability to respond appropriately to new opportunities as they arise. Prioritise effectively, balancing urgent vs. important calls on your time, and making decisions about how to use your resources to maximise income for the team. Take a long-term planning approach to the Trusts and Foundations portfolio, mapping out donor development plans for key accounts, and developing a calendar of activity for the year ahead, taking into account key deadlines and interdependencies. Make independent professional decisions and advise colleagues as appropriate. Service delivery Generate annual income according to agreed targets both individual and team. Manage and implement the Trusts and Foundations programme, and work with colleagues and the Head of team to develop and implement strategy and plans. Achieve KPIs as agreed with the Head of team, e.g. for meetings, pledged income. Establish gift agreements with funders that meet both their and the Foundation s needs. Contribute proactively to team planning and performance monitoring, ensuring the programme is strategically focused to maximise its potential for sustainable growth. Show enterprise and creativity in developing Trusts and Foundations fundraising. Respond appropriately to stakeholders regarding requests for fundraising assistance. Analysis and research Contribute to team-wide evaluation of the Trusts and Foundations programme in order to inform annual planning and wider departmental strategy. Ensure that donor details and communications relating to your portfolio are adequately stored on the database and run data analysis and modelling as required. Benchmark activity with other relevant organisations and use statistical results and trends to support new activity. Undertake research, and work effectively with the Prospect Research team, in order to inform prospect cultivation. Team work, teaching and learning support Form and communicate a clear vision of what is to be achieved, sharing plans with other teams as appropriate. Present at staff training and induction events as required. Work with other high-value fundraising teams, as well as the Prospect Research team, to ensure a coordinated approach to prospects. Positively promote the work of the Trusts and Foundations team, both internally and externally, and represent the team and the wider organisation at stewardship and cultivation events, as well as at sector conferences and meetings. Assist with other campaigns and special projects as and when necessary. Provide occasional cover for other colleagues within the team and wider department. Undertake other duties as directed by the Head of Philanthropy. Working Environment: The post holder should expect to: Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. Be responsible for the input and maintenance of databases and files relevant to the post requirements. Will occasionally be required to attend events in the evening and at weekends. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, Knowledge and Expertise Skills, abilities, and attributes: Ability to comprehend complex situations quickly and develop creative solutions. Ability to be a strategic team player. Ability to effectively build relationships with senior individuals and stakeholders. Attention to detail, working accurately and systematically. Sound judgement and confident decision making ability. Ability to project an organisation positively, clearly and effectively in all communications, written and spoken. Ability to initiate and implement a coherent fundraising programme. Strong organisational and project management skills, with the ability to prioritise and manage a demanding workload. Excellent grammar and writing skills. Ability to negotiate and communicate effectively with a wide range of constituent groups and present a case convincingly in person and in writing. Ability to question results and analyse data to inform new approaches. Computer literate, i.e. Word, Outlook, Excel, databases. Willingness to learn and play a role in the development of the Trusts & Foundations team. Enterprising and creative, with drive and initiative to implement ideas. Knowledge, experience, and qualifications: Significant fundraising experience, including successful proposal writing, or transferable income-generation experience. Experience of undertaking large-scale projects. Experience of bringing together different stakeholders to achieve results. Experience of working to tight deadlines. Experience of working with Trusts and Foundations within fundraising. Experience of fundraising five and six figure (or higher) donations. Knowledge of Raiser s Edge or other similar fundraising database. Benefits Up to 12% employer pension contributions Annual personal development budget Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working . click apply for full job details
Sep 05, 2025
Full time
Summary Working with the Philanthropy team, the Senior Philanthropy Manager Trusts & Foundations will play a key role in driving new high-value relationships with Trusts & Foundations and raising six and seven figure income for our three charities: Guy s and St Thomas Charity, Evelina London Children s Charity, and Guy s Cancer Charity. As a member of the Philanthropy team, this role will work with colleagues and the Head of Philanthropy to help shape and develop our new fundraising strategy. The Senior Philanthropy Manager Trusts & Foundations will predominantly look after relationships with Trusts & Foundations, but there may be a small portfolio of Major Donors within the prospect pool, which may grow over time depending on the demands of the Philanthropy team. The role will be responsible for developing and managing relationships with trustees, influencers and staff of grant-giving organisations, leading on often complex, large-scale projects and solicitations. As well as sharing team responsibility for achieving ambitious annual income targets, as a senior member of staff, the Senior Philanthropy Manager Trusts & Foundations will be expected to play a strategic role within the team, proactively leading on new initiatives, decision making and problem solving. About us Guy s & St Thomas Charity, Guy s Cancer Charity and Evelina London Children s Charity are part of Guy s & St Thomas Foundation. Our collective mission is to build the foundations of a healthier society. As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. There is more information about working with us on our website, where you can read about: • how we approach recruitment • our team, culture and values • the benefits of working with us • and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development Key Responsibilities Communication and networking Write clear and compelling fundraising proposals to charitable Trusts and Foundations that have the capacity to make six- and seven-figure grants and donations. Build effective, senior-level relationships with trustees, influencers and staff involved with charitable Trusts and Foundations, as appropriate meeting and liaising directly with funders as the face of Guy s & St Thomas Foundation, while also supporting senior staff, academics and clinicians to communicate with funders and work to a brief to achieve objectives. Work with academics and clinicians where required/appropriate, to develop the strongest possible case for support for major projects, for use in presentations, proposals and reports to Trusts and Foundations. Work with the key stakeholders to ensure an effective stewardship programme is in place for Trusts and Foundations donors, including reports, letters or other documents that may at times deal with complex, contentious and sensitive situations. Act as a Trusts and Foundations specialist on behalf of Guy s & St Thomas Foundation. Decision making, planning and problem solving Identify a range of internal fundraising priorities that will engage the interest and charitable objectives of Trusts and Foundations. Work with the Prospect Research team to build an ongoing pipeline of high-calibre, qualified prospects with the capacity to give significant support to priority projects. Balance the coordination of a large number of complex relationships and fundraising projects with the ability to respond appropriately to new opportunities as they arise. Prioritise effectively, balancing urgent vs. important calls on your time, and making decisions about how to use your resources to maximise income for the team. Take a long-term planning approach to the Trusts and Foundations portfolio, mapping out donor development plans for key accounts, and developing a calendar of activity for the year ahead, taking into account key deadlines and interdependencies. Make independent professional decisions and advise colleagues as appropriate. Service delivery Generate annual income according to agreed targets both individual and team. Manage and implement the Trusts and Foundations programme, and work with colleagues and the Head of team to develop and implement strategy and plans. Achieve KPIs as agreed with the Head of team, e.g. for meetings, pledged income. Establish gift agreements with funders that meet both their and the Foundation s needs. Contribute proactively to team planning and performance monitoring, ensuring the programme is strategically focused to maximise its potential for sustainable growth. Show enterprise and creativity in developing Trusts and Foundations fundraising. Respond appropriately to stakeholders regarding requests for fundraising assistance. Analysis and research Contribute to team-wide evaluation of the Trusts and Foundations programme in order to inform annual planning and wider departmental strategy. Ensure that donor details and communications relating to your portfolio are adequately stored on the database and run data analysis and modelling as required. Benchmark activity with other relevant organisations and use statistical results and trends to support new activity. Undertake research, and work effectively with the Prospect Research team, in order to inform prospect cultivation. Team work, teaching and learning support Form and communicate a clear vision of what is to be achieved, sharing plans with other teams as appropriate. Present at staff training and induction events as required. Work with other high-value fundraising teams, as well as the Prospect Research team, to ensure a coordinated approach to prospects. Positively promote the work of the Trusts and Foundations team, both internally and externally, and represent the team and the wider organisation at stewardship and cultivation events, as well as at sector conferences and meetings. Assist with other campaigns and special projects as and when necessary. Provide occasional cover for other colleagues within the team and wider department. Undertake other duties as directed by the Head of Philanthropy. Working Environment: The post holder should expect to: Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. Be responsible for the input and maintenance of databases and files relevant to the post requirements. Will occasionally be required to attend events in the evening and at weekends. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, Knowledge and Expertise Skills, abilities, and attributes: Ability to comprehend complex situations quickly and develop creative solutions. Ability to be a strategic team player. Ability to effectively build relationships with senior individuals and stakeholders. Attention to detail, working accurately and systematically. Sound judgement and confident decision making ability. Ability to project an organisation positively, clearly and effectively in all communications, written and spoken. Ability to initiate and implement a coherent fundraising programme. Strong organisational and project management skills, with the ability to prioritise and manage a demanding workload. Excellent grammar and writing skills. Ability to negotiate and communicate effectively with a wide range of constituent groups and present a case convincingly in person and in writing. Ability to question results and analyse data to inform new approaches. Computer literate, i.e. Word, Outlook, Excel, databases. Willingness to learn and play a role in the development of the Trusts & Foundations team. Enterprising and creative, with drive and initiative to implement ideas. Knowledge, experience, and qualifications: Significant fundraising experience, including successful proposal writing, or transferable income-generation experience. Experience of undertaking large-scale projects. Experience of bringing together different stakeholders to achieve results. Experience of working to tight deadlines. Experience of working with Trusts and Foundations within fundraising. Experience of fundraising five and six figure (or higher) donations. Knowledge of Raiser s Edge or other similar fundraising database. Benefits Up to 12% employer pension contributions Annual personal development budget Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working . click apply for full job details
Murphy Group
Design Coordinator
Murphy Group
Job Description Job Title: Design Coordinator Job Location: Glasgow (G73 1DF) Country/Region: United Kingdom Murphy is recruiting for a Design Coordinator to work with Energy Team on the SSE ASTI Project. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still Interested? Does this sound like you: HNC/HND in civil engineering, construction or similar Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Jack Roberts on to discuss in more detail. Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Sep 05, 2025
Full time
Job Description Job Title: Design Coordinator Job Location: Glasgow (G73 1DF) Country/Region: United Kingdom Murphy is recruiting for a Design Coordinator to work with Energy Team on the SSE ASTI Project. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still Interested? Does this sound like you: HNC/HND in civil engineering, construction or similar Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Jack Roberts on to discuss in more detail. Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Murphy Group
Technician - MAE
Murphy Group Rugeley, Staffordshire
Job Description Job Title: Technician - MAE Job Location: Cannock Hawks Green Lane, Cannock Staffordshire Country/Region: United Kingdom Murphy is recruiting for a Technician - MAE to work with Murphy Applied Engineering in our Cannock office, this role will support our growing Power team. Our engineering teams represent a multi-disciplined range of engineering skills, adding value across all our sectors, and pushing the boundaries of digital construction, engineering innovation and design to deliver intelligent, sustainable and economical engineering solutions. Under the banner of Murphy Applied Engineering, our in-house teams include civil, structural, mechanical, geotechnical and process engineers. They design both permanent and temporary works for projects in all our locations and are a trusted source of expert advice for both Murphy colleagues and external customers. A day in the life of a Murphy Technician Preparation of project as-built drawings. Take part in roles assigned within a BEP and work to BS EN ISO 19650 Formulation of deliverable packages and liaise with document control teams. Interrogation/preparation of models and drawings using various cad applications. Assistance, where required, with project tender packages Co-ordinate with internal & external team members/design teams/project teams where required. Liaise with colleagues, other departments and project teams with respect to drawing requirements Prepare drawings in accordance with current company CAD Standards Ensure that drawings are prepared, stored, issued and archived in accordance with company procedures via internal CAD Data Management software Capability to work to strict deadlines and project budgets Ensure that chargeable work can be evaluated by the preparation of adequate timesheet record Still interested, does this sound like you? Competent with Autodesk Revit, AutoCAD, Navisworks, ReCap or similar Previous experience in the utility and/or HV Plant sector Previous experience of working with CDE systems Use of point cloud software Working within a Civil and Structural engineering discipline Working with Revit Families and Data extraction processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Michelle Penlington on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Sep 05, 2025
Full time
Job Description Job Title: Technician - MAE Job Location: Cannock Hawks Green Lane, Cannock Staffordshire Country/Region: United Kingdom Murphy is recruiting for a Technician - MAE to work with Murphy Applied Engineering in our Cannock office, this role will support our growing Power team. Our engineering teams represent a multi-disciplined range of engineering skills, adding value across all our sectors, and pushing the boundaries of digital construction, engineering innovation and design to deliver intelligent, sustainable and economical engineering solutions. Under the banner of Murphy Applied Engineering, our in-house teams include civil, structural, mechanical, geotechnical and process engineers. They design both permanent and temporary works for projects in all our locations and are a trusted source of expert advice for both Murphy colleagues and external customers. A day in the life of a Murphy Technician Preparation of project as-built drawings. Take part in roles assigned within a BEP and work to BS EN ISO 19650 Formulation of deliverable packages and liaise with document control teams. Interrogation/preparation of models and drawings using various cad applications. Assistance, where required, with project tender packages Co-ordinate with internal & external team members/design teams/project teams where required. Liaise with colleagues, other departments and project teams with respect to drawing requirements Prepare drawings in accordance with current company CAD Standards Ensure that drawings are prepared, stored, issued and archived in accordance with company procedures via internal CAD Data Management software Capability to work to strict deadlines and project budgets Ensure that chargeable work can be evaluated by the preparation of adequate timesheet record Still interested, does this sound like you? Competent with Autodesk Revit, AutoCAD, Navisworks, ReCap or similar Previous experience in the utility and/or HV Plant sector Previous experience of working with CDE systems Use of point cloud software Working within a Civil and Structural engineering discipline Working with Revit Families and Data extraction processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Michelle Penlington on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Operations Lead (Mobile Tech Standardisation)
FPSG City, London
Tech Operations Lead - Mobile Technology Standardisation STATUS: PAYE Contract LOCATION: London (E14) HYBRID MODEL: 3 days onsite / 2 days remote DURATION: 12 months + FPSG seek an experienced Tech Operations Lead to join a global mobile technology standardisation programme. This leadership role is central to the successful delivery, therfore prior corporate mobile device provisioning and decommissioning coordination is essential. The Operations Lead's responsibilities will include: Coordinating and managing the regional operations & engineering team Ensuring strict adherence to guidelines for handling data-bearing assets Identifying and mitigating risks to maintain project momentum Tracking progress through project milestones and resolving roadblocks Providing regular updates to programme leadership Collaborating with global counterparts to ensure consistency Ensuring deliverables meet quality standards and stakeholder expectations To be successful as the Operations Lead, you will need experience of: Prior demonstrable experience of Enterprise Mobile Technology Standardization Programs (Provision, Replacement & Decommission of mobile devices) Leading technology teams in high-paced environments Working within financial services or investment banking Enforcing detailed processes and operational compliance Building strong stakeholder relationships across regions Managing multiple priorities under pressure Communicating effectively at all levels of management Understanding desktop hardware and components Applying analytical and problem-solving skills Please note: This role requires you to be onsite 3 days a week; a reasonable commutable domicile is expected. Engagement via an inside IR35 PAYE model has already been determined. It is essential to have proven experience in operations leadership within enterprise technology programmes, ideally involving mobile device standardisation (provisioning / decommissioning). Reward This client has an enviable reputation for delivering global-scale programmes with a strong emphasis on quality, collaboration, and innovation. Competitive day rate, 12 Month + Assignment , Flexible hybrid working Opportunity to lead within a high-impact transformation programme Key Skills Terminology Operations Management, Technology Leadership, Team Leadership, Mobile Device Provisioning, Mobile Device Decommissioning, Risk Mitigation, Project Coordination, Stakeholder Engagement, Process Compliance, Mobile Devices, Desktop Hardware, Financial Services, Programme Delivery, Mobile Technology, Project Milestones We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
Sep 05, 2025
Seasonal
Tech Operations Lead - Mobile Technology Standardisation STATUS: PAYE Contract LOCATION: London (E14) HYBRID MODEL: 3 days onsite / 2 days remote DURATION: 12 months + FPSG seek an experienced Tech Operations Lead to join a global mobile technology standardisation programme. This leadership role is central to the successful delivery, therfore prior corporate mobile device provisioning and decommissioning coordination is essential. The Operations Lead's responsibilities will include: Coordinating and managing the regional operations & engineering team Ensuring strict adherence to guidelines for handling data-bearing assets Identifying and mitigating risks to maintain project momentum Tracking progress through project milestones and resolving roadblocks Providing regular updates to programme leadership Collaborating with global counterparts to ensure consistency Ensuring deliverables meet quality standards and stakeholder expectations To be successful as the Operations Lead, you will need experience of: Prior demonstrable experience of Enterprise Mobile Technology Standardization Programs (Provision, Replacement & Decommission of mobile devices) Leading technology teams in high-paced environments Working within financial services or investment banking Enforcing detailed processes and operational compliance Building strong stakeholder relationships across regions Managing multiple priorities under pressure Communicating effectively at all levels of management Understanding desktop hardware and components Applying analytical and problem-solving skills Please note: This role requires you to be onsite 3 days a week; a reasonable commutable domicile is expected. Engagement via an inside IR35 PAYE model has already been determined. It is essential to have proven experience in operations leadership within enterprise technology programmes, ideally involving mobile device standardisation (provisioning / decommissioning). Reward This client has an enviable reputation for delivering global-scale programmes with a strong emphasis on quality, collaboration, and innovation. Competitive day rate, 12 Month + Assignment , Flexible hybrid working Opportunity to lead within a high-impact transformation programme Key Skills Terminology Operations Management, Technology Leadership, Team Leadership, Mobile Device Provisioning, Mobile Device Decommissioning, Risk Mitigation, Project Coordination, Stakeholder Engagement, Process Compliance, Mobile Devices, Desktop Hardware, Financial Services, Programme Delivery, Mobile Technology, Project Milestones We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
24/7 NOC Engineer
Akkodis Antrim, County Antrim
24/7 NOC Engineer Akkodis are currently working in partnership with a market leading service provider to recruit NOC Engineer to join their 24/7 support team in Belfast. Please note you must be eligible to gain security clearance and happy to work on a rotational shift pattern. The Role As NOC Engineer you'll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. You'll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. The Responsibilities * Act as the first point of escalation for customer calls. * Log and manage faults/service requests via Remedy, resolving over 95% at first touch. * Work within strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault life cycle. * Configure and troubleshoot Cisco, Juniper, and Adtran Switches, Routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. The Requirements * Proven experience in IT Helpdesk or NOC environments. * Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team with opportunities to develop and progress further, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 05, 2025
Full time
24/7 NOC Engineer Akkodis are currently working in partnership with a market leading service provider to recruit NOC Engineer to join their 24/7 support team in Belfast. Please note you must be eligible to gain security clearance and happy to work on a rotational shift pattern. The Role As NOC Engineer you'll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. You'll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. The Responsibilities * Act as the first point of escalation for customer calls. * Log and manage faults/service requests via Remedy, resolving over 95% at first touch. * Work within strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault life cycle. * Configure and troubleshoot Cisco, Juniper, and Adtran Switches, Routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. The Requirements * Proven experience in IT Helpdesk or NOC environments. * Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team with opportunities to develop and progress further, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

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