A large, growing, private sector organisation, based in Guildford, are looking to recruit an IT Infrastructure Technician to support the on-prem systems into hybrid cloud environments. This is a permanent role with a requirement to be in the office 5 days a week in Guildford. Must hold a valid UK driver's license. The Role As the IT Infrastructure Technician, you will be working closely with the IT and wider teams across the organisation to support the on-prem systems/servers into hybrid cloud environments. You will be supporting in managing the IT infrastructure estate and provide hands-on assistance by responding to incidents and service requests promptly and professionally, including setup and deployment of hardware, software, and accounts. You will have experience across systems and infrastructure maintenance, day to day responsibilities might include monitoring, maintaining, and supporting servers, networks, storage, and cloud/hybrid environments to ensure stability, security, and business continuity. Someone who is self-motivated, proactive, and able to positively engage with end users while working both independently and as part of a team, will be successful in this position. You might also have experience as an Infrastructure Engineer. What you'll need to succeed Windows operating systems (desktop & server). Experience with Active Directory, Group Policy, DNS, and user account management. Hardware installation, configuration, and troubleshooting (servers, desktops, laptops, printers). Understanding of virtualization platforms (VMware, Hyper-V, or similar). Familiarity with networking concepts (LAN/WAN, TCP/IP, firewalls, VPNs, routing & switching). Knowledge of storage solutions, backup, and disaster recovery tools. IT service frameworks (e.g., ITIL) Hands-on experience administering and supporting Microsoft 365 platforms (Exchange Online, Teams, SharePoint, OneDrive) Understanding of cybersecurity best practices and principles (antivirus, patching, endpoint security). Experience working on IT projects (e.g. system upgrades, migrations, rollouts). Strong communication and collaboration skills, with the ability to engage positively across different teams and stakeholders. What you'll get in return Salary up to £55,000 Bonus scheme You will be based in the main IT department in Guildford Annual holidays at 36 days inclusive of public holidays (Christmas and Boxing Day fixed) Offer enhanced Parental leave after 52 weeks Bonus scheme Pension scheme matching up to 10% Private healthcare and dentalcare Life Assurance Ongoing training and personal development Plus many other added staff benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 07, 2025
Full time
A large, growing, private sector organisation, based in Guildford, are looking to recruit an IT Infrastructure Technician to support the on-prem systems into hybrid cloud environments. This is a permanent role with a requirement to be in the office 5 days a week in Guildford. Must hold a valid UK driver's license. The Role As the IT Infrastructure Technician, you will be working closely with the IT and wider teams across the organisation to support the on-prem systems/servers into hybrid cloud environments. You will be supporting in managing the IT infrastructure estate and provide hands-on assistance by responding to incidents and service requests promptly and professionally, including setup and deployment of hardware, software, and accounts. You will have experience across systems and infrastructure maintenance, day to day responsibilities might include monitoring, maintaining, and supporting servers, networks, storage, and cloud/hybrid environments to ensure stability, security, and business continuity. Someone who is self-motivated, proactive, and able to positively engage with end users while working both independently and as part of a team, will be successful in this position. You might also have experience as an Infrastructure Engineer. What you'll need to succeed Windows operating systems (desktop & server). Experience with Active Directory, Group Policy, DNS, and user account management. Hardware installation, configuration, and troubleshooting (servers, desktops, laptops, printers). Understanding of virtualization platforms (VMware, Hyper-V, or similar). Familiarity with networking concepts (LAN/WAN, TCP/IP, firewalls, VPNs, routing & switching). Knowledge of storage solutions, backup, and disaster recovery tools. IT service frameworks (e.g., ITIL) Hands-on experience administering and supporting Microsoft 365 platforms (Exchange Online, Teams, SharePoint, OneDrive) Understanding of cybersecurity best practices and principles (antivirus, patching, endpoint security). Experience working on IT projects (e.g. system upgrades, migrations, rollouts). Strong communication and collaboration skills, with the ability to engage positively across different teams and stakeholders. What you'll get in return Salary up to £55,000 Bonus scheme You will be based in the main IT department in Guildford Annual holidays at 36 days inclusive of public holidays (Christmas and Boxing Day fixed) Offer enhanced Parental leave after 52 weeks Bonus scheme Pension scheme matching up to 10% Private healthcare and dentalcare Life Assurance Ongoing training and personal development Plus many other added staff benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: £24,000 - £29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service £1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Sep 06, 2025
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: £24,000 - £29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service £1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Job Description Job Title: Senior Technician - MAE Job Location: Cannock Hawks Green Lane, Cannock Staffordshire Country/Region: United Kingdom Murphy is recruiting for a Senior Technician - MAE to work with Murphy Applied Engineering in Cannock, supporting our Power team Our engineering teams represent a multi-disciplined range of engineering skills, adding value across all our sectors, and pushing the boundaries of digital construction, engineering innovation and design to deliver intelligent, sustainable and economical engineering solutions. Under the banner of Murphy Applied Engineering, our in-house teams include civil, structural, mechanical, geotechnical and process engineers. They design both permanent and temporary works for projects in all our locations and are a trusted source of expert advice for both Murphy colleagues and external customers. A day in the life of a Murphy Senior Technician Preparation of project design drawings, including all site prep drawings, Structural steelwork models and layouts, point cloud interrogation & data extraction, completion of schedules utilising Revit tools etc Take role of project lead technician and ensure co-ordination of multiple discipline details. Interrogation/preparation of concept/design pipework and/or civil 3D models Process site survey data to produce CAD models. Co-ordinate with internal & external team members/design teams/project teams where required. Liaise with colleagues, other departments and project teams with respect to drawing requirements Prepare drawings in accordance with current company CAD Standards Ensure that drawings are prepared, stored, issued and archived in accordance with company procedures via internal CAD Data Management software Ensure that chargeable work can be evaluated by the preparation of adequate timesheet records Support adoption of the Project CDE and ensure document control measures are upheld Take part in roles assign within a BEP and work to BS EN ISO 19650 Creation of project federated models and ensure compliance. Still interested, does this sound like you? Advanced Autodesk Revit Skills Competent with Autodesk Navisworks, ReCap or similar Bentley software packages Previous experience in the utility and/or HV Plant sector Previous experience of working with CDE systems Use of point cloud software Working within a Civil and Structural engineering discipline Working with Revit Families and Data extraction processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Michelle Penlington on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Sep 06, 2025
Full time
Job Description Job Title: Senior Technician - MAE Job Location: Cannock Hawks Green Lane, Cannock Staffordshire Country/Region: United Kingdom Murphy is recruiting for a Senior Technician - MAE to work with Murphy Applied Engineering in Cannock, supporting our Power team Our engineering teams represent a multi-disciplined range of engineering skills, adding value across all our sectors, and pushing the boundaries of digital construction, engineering innovation and design to deliver intelligent, sustainable and economical engineering solutions. Under the banner of Murphy Applied Engineering, our in-house teams include civil, structural, mechanical, geotechnical and process engineers. They design both permanent and temporary works for projects in all our locations and are a trusted source of expert advice for both Murphy colleagues and external customers. A day in the life of a Murphy Senior Technician Preparation of project design drawings, including all site prep drawings, Structural steelwork models and layouts, point cloud interrogation & data extraction, completion of schedules utilising Revit tools etc Take role of project lead technician and ensure co-ordination of multiple discipline details. Interrogation/preparation of concept/design pipework and/or civil 3D models Process site survey data to produce CAD models. Co-ordinate with internal & external team members/design teams/project teams where required. Liaise with colleagues, other departments and project teams with respect to drawing requirements Prepare drawings in accordance with current company CAD Standards Ensure that drawings are prepared, stored, issued and archived in accordance with company procedures via internal CAD Data Management software Ensure that chargeable work can be evaluated by the preparation of adequate timesheet records Support adoption of the Project CDE and ensure document control measures are upheld Take part in roles assign within a BEP and work to BS EN ISO 19650 Creation of project federated models and ensure compliance. Still interested, does this sound like you? Advanced Autodesk Revit Skills Competent with Autodesk Navisworks, ReCap or similar Bentley software packages Previous experience in the utility and/or HV Plant sector Previous experience of working with CDE systems Use of point cloud software Working within a Civil and Structural engineering discipline Working with Revit Families and Data extraction processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Michelle Penlington on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Consortium Professional Recruitment Ltd
Hessle, North Humberside
Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, Permanent We re partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician. This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful candidate will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future. You ll be working closely with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware, and SANs. Contribute to cloud migration tasks and integrations (Azure, SaaS platforms). Deliver technical fixes and contribute to broader security uplift projects as directed. Collaborate with wider IT team and contribute to project-based workstreams. Contribute to the service desk function across both BAU and project-based work. Provide clear documentation and deliver end-user training where required. What we are looking for: Must-Have Experience & Skills Proven 2nd/3rd line technical support experience within a medium-to-large environment. Proven background with Microsoft Server, Active Directory, SQL, and Microsoft 365. Strong troubleshooting capability across server, network, and user environments. Exposure to both on-premise and cloud-based environments. A self-motivated, proactive team player with a strong sense of ownership. Desirable Attributes Comfortable in lean, multi-hat roles. Manufacturing/production site experience is a bonus. Why Apply? This is a fantastic opportunity for an infrastructure professional seeking a role with real impact and visibility. The business offers a supportive culture, diverse technical landscape, and the chance to work on meaningful, business-critical systems and projects. If you're an experienced Infrastructure Support Technician ready for a new challenge in a forward-thinking organisation, we d love to hear from you. This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Sep 06, 2025
Full time
Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, Permanent We re partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician. This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful candidate will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future. You ll be working closely with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware, and SANs. Contribute to cloud migration tasks and integrations (Azure, SaaS platforms). Deliver technical fixes and contribute to broader security uplift projects as directed. Collaborate with wider IT team and contribute to project-based workstreams. Contribute to the service desk function across both BAU and project-based work. Provide clear documentation and deliver end-user training where required. What we are looking for: Must-Have Experience & Skills Proven 2nd/3rd line technical support experience within a medium-to-large environment. Proven background with Microsoft Server, Active Directory, SQL, and Microsoft 365. Strong troubleshooting capability across server, network, and user environments. Exposure to both on-premise and cloud-based environments. A self-motivated, proactive team player with a strong sense of ownership. Desirable Attributes Comfortable in lean, multi-hat roles. Manufacturing/production site experience is a bonus. Why Apply? This is a fantastic opportunity for an infrastructure professional seeking a role with real impact and visibility. The business offers a supportive culture, diverse technical landscape, and the chance to work on meaningful, business-critical systems and projects. If you're an experienced Infrastructure Support Technician ready for a new challenge in a forward-thinking organisation, we d love to hear from you. This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Job Description Job Title: Technician - MAE Job Location: Cannock Hawks Green Lane, Cannock Staffordshire Country/Region: United Kingdom Murphy is recruiting for a Technician - MAE to work with Murphy Applied Engineering in our Cannock office, this role will support our growing Power team. Our engineering teams represent a multi-disciplined range of engineering skills, adding value across all our sectors, and pushing the boundaries of digital construction, engineering innovation and design to deliver intelligent, sustainable and economical engineering solutions. Under the banner of Murphy Applied Engineering, our in-house teams include civil, structural, mechanical, geotechnical and process engineers. They design both permanent and temporary works for projects in all our locations and are a trusted source of expert advice for both Murphy colleagues and external customers. A day in the life of a Murphy Technician Preparation of project as-built drawings. Take part in roles assigned within a BEP and work to BS EN ISO 19650 Formulation of deliverable packages and liaise with document control teams. Interrogation/preparation of models and drawings using various cad applications. Assistance, where required, with project tender packages Co-ordinate with internal & external team members/design teams/project teams where required. Liaise with colleagues, other departments and project teams with respect to drawing requirements Prepare drawings in accordance with current company CAD Standards Ensure that drawings are prepared, stored, issued and archived in accordance with company procedures via internal CAD Data Management software Capability to work to strict deadlines and project budgets Ensure that chargeable work can be evaluated by the preparation of adequate timesheet record Still interested, does this sound like you? Competent with Autodesk Revit, AutoCAD, Navisworks, ReCap or similar Previous experience in the utility and/or HV Plant sector Previous experience of working with CDE systems Use of point cloud software Working within a Civil and Structural engineering discipline Working with Revit Families and Data extraction processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Michelle Penlington on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Sep 05, 2025
Full time
Job Description Job Title: Technician - MAE Job Location: Cannock Hawks Green Lane, Cannock Staffordshire Country/Region: United Kingdom Murphy is recruiting for a Technician - MAE to work with Murphy Applied Engineering in our Cannock office, this role will support our growing Power team. Our engineering teams represent a multi-disciplined range of engineering skills, adding value across all our sectors, and pushing the boundaries of digital construction, engineering innovation and design to deliver intelligent, sustainable and economical engineering solutions. Under the banner of Murphy Applied Engineering, our in-house teams include civil, structural, mechanical, geotechnical and process engineers. They design both permanent and temporary works for projects in all our locations and are a trusted source of expert advice for both Murphy colleagues and external customers. A day in the life of a Murphy Technician Preparation of project as-built drawings. Take part in roles assigned within a BEP and work to BS EN ISO 19650 Formulation of deliverable packages and liaise with document control teams. Interrogation/preparation of models and drawings using various cad applications. Assistance, where required, with project tender packages Co-ordinate with internal & external team members/design teams/project teams where required. Liaise with colleagues, other departments and project teams with respect to drawing requirements Prepare drawings in accordance with current company CAD Standards Ensure that drawings are prepared, stored, issued and archived in accordance with company procedures via internal CAD Data Management software Capability to work to strict deadlines and project budgets Ensure that chargeable work can be evaluated by the preparation of adequate timesheet record Still interested, does this sound like you? Competent with Autodesk Revit, AutoCAD, Navisworks, ReCap or similar Previous experience in the utility and/or HV Plant sector Previous experience of working with CDE systems Use of point cloud software Working within a Civil and Structural engineering discipline Working with Revit Families and Data extraction processes What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Michelle Penlington on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Job Description Job Title: Senior Technician Job Location: Peterhead (AB42 3EP) Country/Region: United Kingdom Murphy is recruiting for a Senior Technician to work with Natural Resources on the St Fergus Gas Terminal for National Gas. We maintain, operate, modify, design, construct and commission new energy networks and facilities across four countries; guiding our customers through the challenges of the energy transition and supporting their commitments to achieve net zero emissions. We provide safe and reliable specialist services as a trusted Engineering, Procure, Fabrication, Maintain and Decommissioning (EPFCM&D) partner. This includes work with onshore and offshore oil, gas pipelines, gas diversions and renewable energies. A day in the life of a Murphy Senior Technician Preparation of project design drawings, including site mechanical/civil GAs, traffic management, vehicle swept path analysis, route plans, etc. Preparation of project as-built drawings. Take part in roles assigned within a BEP and work to BS EN ISO 19650 Formulation of deliverable packages and liaise with document control teams. Interrogation/preparation of models and drawings using various cad applications. Assistance, where required, with project tender packages Co-ordinate with internal & external team members/design teams/project teams where required. Liaise with colleagues, other departments and project teams with respect to drawing requirements Prepare drawings in accordance with current company CAD Standards Ensure that drawings are prepared, stored, issued and archived in accordance with company procedures via internal CAD Data Management software apability to work to strict deadlines and project budgets Ensure that chargeable work can be evaluated by the preparation of adequate timesheet record Still interested, does this sound like you? Experienced with using Civil3D Advanced Autodesk products, such as Navisworks Working knowledge of BIM workflows What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. If you are unable to apply via the usual process, please call Lorna Rhodes on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Sep 05, 2025
Full time
Job Description Job Title: Senior Technician Job Location: Peterhead (AB42 3EP) Country/Region: United Kingdom Murphy is recruiting for a Senior Technician to work with Natural Resources on the St Fergus Gas Terminal for National Gas. We maintain, operate, modify, design, construct and commission new energy networks and facilities across four countries; guiding our customers through the challenges of the energy transition and supporting their commitments to achieve net zero emissions. We provide safe and reliable specialist services as a trusted Engineering, Procure, Fabrication, Maintain and Decommissioning (EPFCM&D) partner. This includes work with onshore and offshore oil, gas pipelines, gas diversions and renewable energies. A day in the life of a Murphy Senior Technician Preparation of project design drawings, including site mechanical/civil GAs, traffic management, vehicle swept path analysis, route plans, etc. Preparation of project as-built drawings. Take part in roles assigned within a BEP and work to BS EN ISO 19650 Formulation of deliverable packages and liaise with document control teams. Interrogation/preparation of models and drawings using various cad applications. Assistance, where required, with project tender packages Co-ordinate with internal & external team members/design teams/project teams where required. Liaise with colleagues, other departments and project teams with respect to drawing requirements Prepare drawings in accordance with current company CAD Standards Ensure that drawings are prepared, stored, issued and archived in accordance with company procedures via internal CAD Data Management software apability to work to strict deadlines and project budgets Ensure that chargeable work can be evaluated by the preparation of adequate timesheet record Still interested, does this sound like you? Experienced with using Civil3D Advanced Autodesk products, such as Navisworks Working knowledge of BIM workflows What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. If you are unable to apply via the usual process, please call Lorna Rhodes on to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Prospero Integrated
Newcastle Upon Tyne, Tyne And Wear
Desktop Support Technician Excellent Opportunity for a highly motivated 1st and 2nd Line Desktop Support Specialist ( 30,000 - 35,000 + excellent benefits) to join this professional firm in Newcastle. If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services) , this could be the ideal position for you. Responsibilities will include: Provide Level 1 and 2 desktop support to a global user base Hardware deployment (PC, Laptops, phones, etc.) and standardisation Hardware repairs and replacements Desk organization/standardization and troubleshooting Inventory management and organization (Office, Homes, and DCs) Endpoint Management / Software Installations Audio/Visual (AV) support Patch management Work face-to-face on issues with users Deliver end-user technical support and training Conduct meeting room checks and assist with AV setup in the meeting rooms Assist with basic network troubleshooting Assist with mobile device management and MDM platform Required Skills Good knowledge of Windows 10 / 11 Good desktop troubleshooting skills across hardware and software Experience supporting AV systems Cable patching experience in comms rooms Service management tool experience Office 365 (Exchange, Teams, OneDrive) Basic Knowledge of Active Directory Capable of working with users face-to-face, strong interpersonal skills Strong ownership mindset and attention to detail Basic Powershell experience Experience with Azure Virtual Desktop is a plus
Sep 05, 2025
Contractor
Desktop Support Technician Excellent Opportunity for a highly motivated 1st and 2nd Line Desktop Support Specialist ( 30,000 - 35,000 + excellent benefits) to join this professional firm in Newcastle. If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services) , this could be the ideal position for you. Responsibilities will include: Provide Level 1 and 2 desktop support to a global user base Hardware deployment (PC, Laptops, phones, etc.) and standardisation Hardware repairs and replacements Desk organization/standardization and troubleshooting Inventory management and organization (Office, Homes, and DCs) Endpoint Management / Software Installations Audio/Visual (AV) support Patch management Work face-to-face on issues with users Deliver end-user technical support and training Conduct meeting room checks and assist with AV setup in the meeting rooms Assist with basic network troubleshooting Assist with mobile device management and MDM platform Required Skills Good knowledge of Windows 10 / 11 Good desktop troubleshooting skills across hardware and software Experience supporting AV systems Cable patching experience in comms rooms Service management tool experience Office 365 (Exchange, Teams, OneDrive) Basic Knowledge of Active Directory Capable of working with users face-to-face, strong interpersonal skills Strong ownership mindset and attention to detail Basic Powershell experience Experience with Azure Virtual Desktop is a plus
I am currently assisting a client near Bedworth with a Contract vacancy to assist the current team with a backlog of tickets and also offer desktop support. The vacancy is primarily due to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities - A minimum of one year's recent experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop / Desktop hardware support and repair - Mobile phone configuration and support - iOS and Android - Basic Networking support including structured cabling patching This will be a 1month rolling contract, most likely going for 3m with onsite requirement for the duration. If interested, please apply for consideration.
Sep 05, 2025
Contractor
I am currently assisting a client near Bedworth with a Contract vacancy to assist the current team with a backlog of tickets and also offer desktop support. The vacancy is primarily due to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities - A minimum of one year's recent experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop / Desktop hardware support and repair - Mobile phone configuration and support - iOS and Android - Basic Networking support including structured cabling patching This will be a 1month rolling contract, most likely going for 3m with onsite requirement for the duration. If interested, please apply for consideration.
Job Title: 1st & 2nd Line ICT Support (Hybrid) Location: Warrington, Cheshire Salary: 30 000 (DOE) Hrs : 08:00 - 17:00hrs (Mon-Fri) Contract: 3 Month Contract (with potential of extending/permanent) Company/Job Role An exciting opportunity for a 1st & 2nd Line ICT Support Technician has arisen for our client, who are a global leading business, providing hi-tech procurement and supply chain solutions for global customers across the manufacturing and industrial sectors. This position is an initial 3-month contract, working in a Hybrid role (2 days office/3 from home), with the potential of being extended/becoming permanent. Working within the team based in Warrington, you will be responsible for providing an efficient and effective ICT service to all aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As the ICT Support Technician, you will be responsible for :- Provide desktop and server support to all aspects of the business Effectively and efficiently diagnose and resolve technical issues Create and maintain a log of servers, desktops and laptops, reporting faults where necessary Set up and configure new laptops and desktops, installing authorised software and ensuring upgrades and security remain current Take responsibility for the management of backups and tape rotation Create purchase requisitions for ICT software/hardware and ensure all logs for ICT equipment and users are maintained Take responsibility for the patching of network and phones Ensure the recording and maintenance of licensing for all software purchased Manage the maintenance of the exchange service mailbox including the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level of customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature of the job role As the successful ICT Support Technician, you will have the following skills :- Demonstrable experience of ICT help desk support Working knowledge of Microsoft Operating Systems from XP onwards Sound knowledge of MS Exchange 2010 mailbox creation and maintenance Working knowledge of Active Directory (AD) A positive attitude with the ability to deliver excellent Client experience and satisfaction Excellent verbal and written communication skills Proficient planning and organisational skills with a methodical and logical approach Strong attention to detail with a high level of accuracy
Sep 05, 2025
Seasonal
Job Title: 1st & 2nd Line ICT Support (Hybrid) Location: Warrington, Cheshire Salary: 30 000 (DOE) Hrs : 08:00 - 17:00hrs (Mon-Fri) Contract: 3 Month Contract (with potential of extending/permanent) Company/Job Role An exciting opportunity for a 1st & 2nd Line ICT Support Technician has arisen for our client, who are a global leading business, providing hi-tech procurement and supply chain solutions for global customers across the manufacturing and industrial sectors. This position is an initial 3-month contract, working in a Hybrid role (2 days office/3 from home), with the potential of being extended/becoming permanent. Working within the team based in Warrington, you will be responsible for providing an efficient and effective ICT service to all aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As the ICT Support Technician, you will be responsible for :- Provide desktop and server support to all aspects of the business Effectively and efficiently diagnose and resolve technical issues Create and maintain a log of servers, desktops and laptops, reporting faults where necessary Set up and configure new laptops and desktops, installing authorised software and ensuring upgrades and security remain current Take responsibility for the management of backups and tape rotation Create purchase requisitions for ICT software/hardware and ensure all logs for ICT equipment and users are maintained Take responsibility for the patching of network and phones Ensure the recording and maintenance of licensing for all software purchased Manage the maintenance of the exchange service mailbox including the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level of customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature of the job role As the successful ICT Support Technician, you will have the following skills :- Demonstrable experience of ICT help desk support Working knowledge of Microsoft Operating Systems from XP onwards Sound knowledge of MS Exchange 2010 mailbox creation and maintenance Working knowledge of Active Directory (AD) A positive attitude with the ability to deliver excellent Client experience and satisfaction Excellent verbal and written communication skills Proficient planning and organisational skills with a methodical and logical approach Strong attention to detail with a high level of accuracy
IT Service Desk Technician Cheshire - £32k On behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe. The IT Service Desk Technician will be responsible for: Regularly evaluating our IT systems to ensure they meet the necessary business demands. Researching hardware and software technologies to decide if they offer improvements Oversee new system installation and setup and customise them for business needs. Monitoring system performance to ensure everything runs correctly and securely. Anticipating potential issues and identifying solutions Engineer, implement and monitor security measures for the protection of computer systems, networks and information. Upskilling team members about network security and best practices for computer usage. The IT Service Desk Technician will have the following: Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team Desktop Support Win 10 & OSX Device management and monitoring ITIL Focus on Service design/transition and operation IT security client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering. Office 365 Management and Administration Experience of the full suite of apps including OneDrive, Yammer & Teams etc. Azure Active Directory Setup/Deployment/Management Benefits 21 days Holiday, increasing each year up to 25 days Free Breakfasts Subsidised lunches Pension How to Apply if you re Interested in this Job: If this sounds like your perfect role, click Apply without delay! IT Service Desk Technician Cheshire Up to £32k
Sep 05, 2025
Full time
IT Service Desk Technician Cheshire - £32k On behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe. The IT Service Desk Technician will be responsible for: Regularly evaluating our IT systems to ensure they meet the necessary business demands. Researching hardware and software technologies to decide if they offer improvements Oversee new system installation and setup and customise them for business needs. Monitoring system performance to ensure everything runs correctly and securely. Anticipating potential issues and identifying solutions Engineer, implement and monitor security measures for the protection of computer systems, networks and information. Upskilling team members about network security and best practices for computer usage. The IT Service Desk Technician will have the following: Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team Desktop Support Win 10 & OSX Device management and monitoring ITIL Focus on Service design/transition and operation IT security client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering. Office 365 Management and Administration Experience of the full suite of apps including OneDrive, Yammer & Teams etc. Azure Active Directory Setup/Deployment/Management Benefits 21 days Holiday, increasing each year up to 25 days Free Breakfasts Subsidised lunches Pension How to Apply if you re Interested in this Job: If this sounds like your perfect role, click Apply without delay! IT Service Desk Technician Cheshire Up to £32k
Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our laboratory services have the theoretical and practical IT knowledge required to maintain a quality, compliant, and secure operational environment. The successful candidate will be a key contributor to our team, supporting daily operations and assisting with critical project work. Responsibilities: Your primary responsibility will be to support and maintain our server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server (Apply online only . You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of the role involves collaboration, working with third-party suppliers to resolve issues, performing daily operational checks, and providing planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree or equivalent qualification. Relevant IT qualifications such as MCP, CompTIA, or ITIL v4. Experience in the Healthcare sector. Knowledge of Cloud Computing. About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please click the APPLY button to complete your application for this role. Candidates with the relevant experience or job titles of; VMWare, Microsoft Servers, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician will also be considered for this role.
Sep 05, 2025
Full time
Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our laboratory services have the theoretical and practical IT knowledge required to maintain a quality, compliant, and secure operational environment. The successful candidate will be a key contributor to our team, supporting daily operations and assisting with critical project work. Responsibilities: Your primary responsibility will be to support and maintain our server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server (Apply online only . You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of the role involves collaboration, working with third-party suppliers to resolve issues, performing daily operational checks, and providing planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree or equivalent qualification. Relevant IT qualifications such as MCP, CompTIA, or ITIL v4. Experience in the Healthcare sector. Knowledge of Cloud Computing. About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please click the APPLY button to complete your application for this role. Candidates with the relevant experience or job titles of; VMWare, Microsoft Servers, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician will also be considered for this role.
We re on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won t just be fixing issues - you ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From resolving complex tickets and mentoring 1st Line teams, to liaising with development for long-term solutions, you ll play a key role in ensuring smooth operations and outstanding service. If you're a strong communicator with a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday - Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Remote Desktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we d love to hear from you. The Opportunity: We re looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you ll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate closely with 3rd Line teams, such as Application Management, Development and Testing-QA, to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we re looking for: • Solid understanding of remote desktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a proactive approach to troubleshooting and customer care • Ability to identify recurring issues and collaborate on long-term fixes with our Development team • Strong understanding of how software and types of issues can impact customer operations • Clear, confident communicator - skilled at explaining both simple and complex issues to customers and stakeholders • Comfortable creating and reviewing knowledge base content, offering constructive feedback • Calm under pressure, empathetic to customer needs • SQL and C# knowledge are a bonus - not essential, but definitely welcomed! What s on Offer: • Starting salary of £28k to £32k, based on ability, skills, and experience • Monday to Friday • Hybrid working an option • 23 days holiday (option to buy 4 additional) + bank holidays • Life cover x4 of salary • Enhanced employer pension contributions • 24/7 GP access and employee wellbeing services • Subsidised gym membership • Free onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Sep 05, 2025
Full time
We re on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won t just be fixing issues - you ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From resolving complex tickets and mentoring 1st Line teams, to liaising with development for long-term solutions, you ll play a key role in ensuring smooth operations and outstanding service. If you're a strong communicator with a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday - Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Remote Desktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we d love to hear from you. The Opportunity: We re looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you ll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate closely with 3rd Line teams, such as Application Management, Development and Testing-QA, to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we re looking for: • Solid understanding of remote desktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a proactive approach to troubleshooting and customer care • Ability to identify recurring issues and collaborate on long-term fixes with our Development team • Strong understanding of how software and types of issues can impact customer operations • Clear, confident communicator - skilled at explaining both simple and complex issues to customers and stakeholders • Comfortable creating and reviewing knowledge base content, offering constructive feedback • Calm under pressure, empathetic to customer needs • SQL and C# knowledge are a bonus - not essential, but definitely welcomed! What s on Offer: • Starting salary of £28k to £32k, based on ability, skills, and experience • Monday to Friday • Hybrid working an option • 23 days holiday (option to buy 4 additional) + bank holidays • Life cover x4 of salary • Enhanced employer pension contributions • 24/7 GP access and employee wellbeing services • Subsidised gym membership • Free onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mott MacDonald Bentley is a fully integrated design and build business combining the design expertise of Mott MacDonald with the contracting experience of JN Bentley to deliver award winning projects. Working for Mott MacDonald Bentley, you will work on major water and wastewater schemes throughout all phases of the project from feasibility through to construction. With an annual turnover surpassing £500 million, Mott Macdonald Bentley cements its position as a leader within the industry. The sustained, robust business performance creates an ideal environment for career growth. We have secured a new framework with Dŵr Cymru Welsh Water that will last up to eight years, this will see MMB tackle projects across the DCC region covering both clean and wastewater treatment sites, as well as below ground assets, reservoirs and nature-based solutions. After securing our first framework with DCC at the beginning of AMP6, our presence in Wales has grown significantly, directly employing over 270 colleagues in the country across all roles, from frontline construction to design and management positions. You will work on projects that make a real difference to our environment and our communities. Working primarily in the UK water market, MMB provides the feasibility, design, construction, and commissioning services needed to keep water flowing and wastewater treated. You'll work on projects that make a real difference to our environment and our communities by enhancing the efficiency and effectiveness of water and wastewater treatment systems. You will play a pivotal role in delivering BIM and Digital outputs throughout the lifecycle of various projects. From concept design to commissioning, you will ensure that all BIM aspects are meticulously considered and integrated. The role of a BIM Technician includes: Delivering CAD/BIM design data and undertaking quality control processes and contributing to development of the CAD/BIM standards. Using 3D modelling to support design collaboration, clash resolution, asset data capture, digital rehearsal and cost capture. Supporting the development of the common data environment platform and process (Autodesk CC/ BIM 360). Creating and developing a standardised BIM element library, to support model reuse and a production approach, including identifying affordable and low carbon solutions. Taking responsibility for cyber security aspects associated with CAD/BIM data and access. Undertaking validation of CAD/BIM models from suppliers and integrating into our models. Working with designers to manage the competing tensions of time, cost and quality. Managing safety, wellbeing, environment and sustainability within your BIM/CAD output. Supporting the project teams understanding of BIM and supporting less experienced BIM technicians, providing technical and professional guidance to aid their development. What you'll need: Recognised qualification in Computer-aided design (CAD), BIM or related field. Proficiency in one or more Autodesk authoring packages (Revit, Civil 3D, AutoCAD). Experince with water, or wastewater, non-infrastructure or infrastructure projects. Experience in authoring 3D models in a common data environment platform (Autodesk Construction Cloud/BIM360). An understanding of working in a common data environment platform (Autodesk Construction Cloud/BIM360) and managing BIM data throughout the project lifecycle. Understanding of key principles of information management as set out in ISO 19650. Ability to communicate effectively with team members and stakeholders. Methodical approach to problem solving. A proactive and pragmatic approach. Proficient in delivering results within short timeframes, prioritising tasks and managing your time efficiently. What we can offer: At Mott MacDonald Bentley you will be offered a competitive salary which is commensurate based on your experience. Our core benefits include: Pension matched by employer up to 7% Option to purchase, sell and carry over annual leave Life assurance / Private Medical Insurance / Critical Illness Insurance and Health Screening options 26 weeks maternity leave, enhanced paternity and adoption leave/ Shared parental leave Payment of annual professional institution subscription costs Gym Membership discounts UK wide Cycle to work scheme, interest free season ticket loans and discounted dining cards also available Mott MacDonald Bentley are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Other information This is a Mott MacDonald Bentley role, employed by Mott MacDonald. Mott MacDonald Bentley is a joint venture business, established in 1999 between civil engineering contractor JN Bentley and global management consultancy, Mott MacDonald. Mott MacDonald Bentley offers fully integrated design and build services to its clients, combining the contracting expertise of JN Bentley and the design specialisms of Mott MacDonald. This role is employed by Mott MacDonald but will involve working across the joint venture business, both with Mott MacDonald and JN Bentley colleagues. About Mott MacDonald Mott MacDonald is a global engineering, management and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. Our values: progress, respect, integrity, drive, excellence. We believe that because we care about what we do, we do things better. We know that our people are our most valuable asset, so we are dedicated to investing in them, through our comprehensive training and development schemes, exposure to the wider design and build business and endless opportunities. We are committed to creating a workplace where our people are safe, have a voice, can reach their full potential, and everyone shares in the rewards. You'll have the opportunity to contribute to projects that benefit our communities - from helping to secure water supplies for future generations to protecting homes and businesses from flood risk - our projects make a real difference. Diversity, Equity & Inclusion A Mott MacDonald Bentley we welcome applications from all sectors of the community. We are dedicated to building a diverse workplace where everyone feels included, has the opportunity to thrive, and is treated with respect. Even if you don't meet every requirement for this role but are excited about the opportunity, we encourage you to apply. Find out more about our approach to Diversity, Equity & Inclusion here: We are committed to ensuring that our recruitment practices are barrier-free and as inclusive as possible. This includes making adjustments during the job application process and throughout your future career with us. Please call or email to discuss any such adjustments that we can make. You can read more about our Equal Opportunities Policy here: Equality, diversity and inclusion - Mott MacDonald Agile working We are committed to providing a flexible and agile working environment that supports both our employees and the needs of the business.
Sep 05, 2025
Full time
Mott MacDonald Bentley is a fully integrated design and build business combining the design expertise of Mott MacDonald with the contracting experience of JN Bentley to deliver award winning projects. Working for Mott MacDonald Bentley, you will work on major water and wastewater schemes throughout all phases of the project from feasibility through to construction. With an annual turnover surpassing £500 million, Mott Macdonald Bentley cements its position as a leader within the industry. The sustained, robust business performance creates an ideal environment for career growth. We have secured a new framework with Dŵr Cymru Welsh Water that will last up to eight years, this will see MMB tackle projects across the DCC region covering both clean and wastewater treatment sites, as well as below ground assets, reservoirs and nature-based solutions. After securing our first framework with DCC at the beginning of AMP6, our presence in Wales has grown significantly, directly employing over 270 colleagues in the country across all roles, from frontline construction to design and management positions. You will work on projects that make a real difference to our environment and our communities. Working primarily in the UK water market, MMB provides the feasibility, design, construction, and commissioning services needed to keep water flowing and wastewater treated. You'll work on projects that make a real difference to our environment and our communities by enhancing the efficiency and effectiveness of water and wastewater treatment systems. You will play a pivotal role in delivering BIM and Digital outputs throughout the lifecycle of various projects. From concept design to commissioning, you will ensure that all BIM aspects are meticulously considered and integrated. The role of a BIM Technician includes: Delivering CAD/BIM design data and undertaking quality control processes and contributing to development of the CAD/BIM standards. Using 3D modelling to support design collaboration, clash resolution, asset data capture, digital rehearsal and cost capture. Supporting the development of the common data environment platform and process (Autodesk CC/ BIM 360). Creating and developing a standardised BIM element library, to support model reuse and a production approach, including identifying affordable and low carbon solutions. Taking responsibility for cyber security aspects associated with CAD/BIM data and access. Undertaking validation of CAD/BIM models from suppliers and integrating into our models. Working with designers to manage the competing tensions of time, cost and quality. Managing safety, wellbeing, environment and sustainability within your BIM/CAD output. Supporting the project teams understanding of BIM and supporting less experienced BIM technicians, providing technical and professional guidance to aid their development. What you'll need: Recognised qualification in Computer-aided design (CAD), BIM or related field. Proficiency in one or more Autodesk authoring packages (Revit, Civil 3D, AutoCAD). Experince with water, or wastewater, non-infrastructure or infrastructure projects. Experience in authoring 3D models in a common data environment platform (Autodesk Construction Cloud/BIM360). An understanding of working in a common data environment platform (Autodesk Construction Cloud/BIM360) and managing BIM data throughout the project lifecycle. Understanding of key principles of information management as set out in ISO 19650. Ability to communicate effectively with team members and stakeholders. Methodical approach to problem solving. A proactive and pragmatic approach. Proficient in delivering results within short timeframes, prioritising tasks and managing your time efficiently. What we can offer: At Mott MacDonald Bentley you will be offered a competitive salary which is commensurate based on your experience. Our core benefits include: Pension matched by employer up to 7% Option to purchase, sell and carry over annual leave Life assurance / Private Medical Insurance / Critical Illness Insurance and Health Screening options 26 weeks maternity leave, enhanced paternity and adoption leave/ Shared parental leave Payment of annual professional institution subscription costs Gym Membership discounts UK wide Cycle to work scheme, interest free season ticket loans and discounted dining cards also available Mott MacDonald Bentley are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Other information This is a Mott MacDonald Bentley role, employed by Mott MacDonald. Mott MacDonald Bentley is a joint venture business, established in 1999 between civil engineering contractor JN Bentley and global management consultancy, Mott MacDonald. Mott MacDonald Bentley offers fully integrated design and build services to its clients, combining the contracting expertise of JN Bentley and the design specialisms of Mott MacDonald. This role is employed by Mott MacDonald but will involve working across the joint venture business, both with Mott MacDonald and JN Bentley colleagues. About Mott MacDonald Mott MacDonald is a global engineering, management and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. Our values: progress, respect, integrity, drive, excellence. We believe that because we care about what we do, we do things better. We know that our people are our most valuable asset, so we are dedicated to investing in them, through our comprehensive training and development schemes, exposure to the wider design and build business and endless opportunities. We are committed to creating a workplace where our people are safe, have a voice, can reach their full potential, and everyone shares in the rewards. You'll have the opportunity to contribute to projects that benefit our communities - from helping to secure water supplies for future generations to protecting homes and businesses from flood risk - our projects make a real difference. Diversity, Equity & Inclusion A Mott MacDonald Bentley we welcome applications from all sectors of the community. We are dedicated to building a diverse workplace where everyone feels included, has the opportunity to thrive, and is treated with respect. Even if you don't meet every requirement for this role but are excited about the opportunity, we encourage you to apply. Find out more about our approach to Diversity, Equity & Inclusion here: We are committed to ensuring that our recruitment practices are barrier-free and as inclusive as possible. This includes making adjustments during the job application process and throughout your future career with us. Please call or email to discuss any such adjustments that we can make. You can read more about our Equal Opportunities Policy here: Equality, diversity and inclusion - Mott MacDonald Agile working We are committed to providing a flexible and agile working environment that supports both our employees and the needs of the business.
This is an exciting opportunity for fully qualified HIU Technicians, or those looking to develop their skills and experience as a Trainee HIU Technician, to join our team of experienced Mobile HIU Technicians at Bring Energy. As a Mobile HIU Technician you will be responsible for the day-to-day tasks associated with heat interface units, including planned and reactive maintenance. You will work closely with the service desk team to ensure high level of service to our residential customers. The team of engineers will have a wide spread of skills and experience, from qualified HIU Technician with years of experience to Junior employees who will be new to the industry. Trainee HIU Technicians will be guided by experienced team members to gain the confidence to carry out planned and reactive maintenance of heat interface units (HIUs). Additionally, you will have the opportunity to enhance your knowledge of heat networks and the importance they play in achieving the governments net zero goals. The team is managed by a HIU Team Manager who is responsible for the overall coordination of the team and will work closely with you to achieve your goals and objective set together to help you increase your skills and grow within the company. Key Responsibilities: HIU/CIU Inspections and reactive maintenance for loss of heat or cooling within the required timeframe of our Residential Supply Agreements To carry out repairs identified during servicing including removal/replacement of pumps, valves, and actuators plus bleeding systems Updating work orders in a timely manner and in accordance with company training via our asset management system Liaising with our service desk to ensure any on hold jobs are rebooked and closed out as soon as possible In charge of your own van stock and responsible to contact management when critical parts are required Working in a safe manner and in accordance with the company s Health & Safety policy Heat meter works such as replacing batteries, replacing the meter itself or investigating why error codes are appearing on meters with the internal Metering Team. Ensure the company escalation process is understood and followed when further action is required to reinstate heat / cooling to a residential property, outside the remit of your job description i.e. plant room temperatures are low Deliver a first-class service to customers Effectively prioritise and perform tasks under pressure We are looking for applications who can demonstrate the following: Ability to work independently or as part of a team Clear and professional communication skills, both verbal & written Passion and interest in learning about emerging technologies within the Energy Market and supporting the drive to Net Zero Positive attitude towards work and willingness to get tasks completed on time whilst managing conflicting deadlines Demonstrable experience in maintenance and troubleshooting of heat interface units (HIUs) is a plus but not a requirement Demonstrable experience in working in the plumbing or HVAC industry, particularly in a residential environment Qualifications in ND / City & Guilds / NVQ level 3 in Mechanical is a plus Working knowledge of Microsoft Office including, Outlook, Excel and Word Candidates must have the right to work in the UK, hold a full UK driving license and undertake a DBS check Bring Energy - Growing Sustainable Networks
Sep 05, 2025
Full time
This is an exciting opportunity for fully qualified HIU Technicians, or those looking to develop their skills and experience as a Trainee HIU Technician, to join our team of experienced Mobile HIU Technicians at Bring Energy. As a Mobile HIU Technician you will be responsible for the day-to-day tasks associated with heat interface units, including planned and reactive maintenance. You will work closely with the service desk team to ensure high level of service to our residential customers. The team of engineers will have a wide spread of skills and experience, from qualified HIU Technician with years of experience to Junior employees who will be new to the industry. Trainee HIU Technicians will be guided by experienced team members to gain the confidence to carry out planned and reactive maintenance of heat interface units (HIUs). Additionally, you will have the opportunity to enhance your knowledge of heat networks and the importance they play in achieving the governments net zero goals. The team is managed by a HIU Team Manager who is responsible for the overall coordination of the team and will work closely with you to achieve your goals and objective set together to help you increase your skills and grow within the company. Key Responsibilities: HIU/CIU Inspections and reactive maintenance for loss of heat or cooling within the required timeframe of our Residential Supply Agreements To carry out repairs identified during servicing including removal/replacement of pumps, valves, and actuators plus bleeding systems Updating work orders in a timely manner and in accordance with company training via our asset management system Liaising with our service desk to ensure any on hold jobs are rebooked and closed out as soon as possible In charge of your own van stock and responsible to contact management when critical parts are required Working in a safe manner and in accordance with the company s Health & Safety policy Heat meter works such as replacing batteries, replacing the meter itself or investigating why error codes are appearing on meters with the internal Metering Team. Ensure the company escalation process is understood and followed when further action is required to reinstate heat / cooling to a residential property, outside the remit of your job description i.e. plant room temperatures are low Deliver a first-class service to customers Effectively prioritise and perform tasks under pressure We are looking for applications who can demonstrate the following: Ability to work independently or as part of a team Clear and professional communication skills, both verbal & written Passion and interest in learning about emerging technologies within the Energy Market and supporting the drive to Net Zero Positive attitude towards work and willingness to get tasks completed on time whilst managing conflicting deadlines Demonstrable experience in maintenance and troubleshooting of heat interface units (HIUs) is a plus but not a requirement Demonstrable experience in working in the plumbing or HVAC industry, particularly in a residential environment Qualifications in ND / City & Guilds / NVQ level 3 in Mechanical is a plus Working knowledge of Microsoft Office including, Outlook, Excel and Word Candidates must have the right to work in the UK, hold a full UK driving license and undertake a DBS check Bring Energy - Growing Sustainable Networks
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 24,000 - 29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Sep 05, 2025
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 24,000 - 29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
This permanent, part-time role has a starting salary of 13,980 per annum based on a 15 hour working week, pro-rata to 33,552. Surrey Adult Learning (SAL) are excited to be hiring a proactive IT Technician to support the specialist teaching technologies used across our seven adult learning centres. If you enjoy variety, problem-solving, and making a difference in education, this is the role for you! The team is based at Woking Adult Learning Centre, Hoebrook Close, Woking. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. The IT Technician plays a key role within the team and is responsible for deploying and maintaining the classroom and mobile technologies used by Surrey Adult Learning to deliver its wide range of adult learning courses. In this role you will support tutors and learners in using digital tools that enhance learning. No two days will be the same! You may be travelling to centres to install, repair or configure equipment, setting up laptops and tablets for exams, or providing hands-on support and troubleshooting for hardware and software issues. Shortlisting Criteria To be considered for shortlisting for this position, your CV and personal statement will clearly evidence knowledge and experience of the following: Microsoft client operating systems and associated software Microsoft Windows Server operating systems and domain administration Apple iMac and iPad devices with macOS and iOS operating systems Switched networks and associated protocols Client PC build and imaging processes via a centralised deployment tool Service delivery frameworks such as ITIL and hands-on service desk operation including problem analysis, trouble-shooting and fault resolution You may occasionally be required to work flexibly in terms of working hours. Surrey has both urban and rural areas and due to the requirement to work across our seven adult learning centres, candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Clive Banks by e-mail at or telephone at (phone number removed). The job advert closes at 23:59 on 21st September 2025. We look forward to receiving your application, please click on the apply online button below to submit. We are committed to safeguarding and promoting the welfare of our learners, we expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Sep 05, 2025
Full time
This permanent, part-time role has a starting salary of 13,980 per annum based on a 15 hour working week, pro-rata to 33,552. Surrey Adult Learning (SAL) are excited to be hiring a proactive IT Technician to support the specialist teaching technologies used across our seven adult learning centres. If you enjoy variety, problem-solving, and making a difference in education, this is the role for you! The team is based at Woking Adult Learning Centre, Hoebrook Close, Woking. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. The IT Technician plays a key role within the team and is responsible for deploying and maintaining the classroom and mobile technologies used by Surrey Adult Learning to deliver its wide range of adult learning courses. In this role you will support tutors and learners in using digital tools that enhance learning. No two days will be the same! You may be travelling to centres to install, repair or configure equipment, setting up laptops and tablets for exams, or providing hands-on support and troubleshooting for hardware and software issues. Shortlisting Criteria To be considered for shortlisting for this position, your CV and personal statement will clearly evidence knowledge and experience of the following: Microsoft client operating systems and associated software Microsoft Windows Server operating systems and domain administration Apple iMac and iPad devices with macOS and iOS operating systems Switched networks and associated protocols Client PC build and imaging processes via a centralised deployment tool Service delivery frameworks such as ITIL and hands-on service desk operation including problem analysis, trouble-shooting and fault resolution You may occasionally be required to work flexibly in terms of working hours. Surrey has both urban and rural areas and due to the requirement to work across our seven adult learning centres, candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Clive Banks by e-mail at or telephone at (phone number removed). The job advert closes at 23:59 on 21st September 2025. We look forward to receiving your application, please click on the apply online button below to submit. We are committed to safeguarding and promoting the welfare of our learners, we expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
IT Technician Didcot, Oxfordshire 31,290 + Holiday + Local Government Pension Scheme Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long-term progression opportunities. This organisation is expanding and looking to recruit an IT Technician to join their friendly and welcoming team, who are focused on transforming education in the local community. In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the Service Desk and face-to-face on site, based primarily in Didcot, with occasional visits to other schools in the area. The ideal candidate will have experience in IT support, working with hardware and software including installation, configuration, and deployment. You will also have knowledge of networks, experience deploying software using centralised tools, and an understanding of documenting processes and best practices. Knowledge of ITIL or other structured methodologies would be an advantage. Any experience in the education sector is highly beneficial. This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day-to-day role with long-term progression in an organisation that is dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users. Troubleshoot and resolve IT issues across hardware, software, and networking. Support IT upgrade projects and deployments. Deploy applications using centralised deployment tools. Maintain IT documentation and contribute to shared processes. Deliver IT solutions both remotely and on site. Occasionally visit other schools in the Didcot area. The Person: Experience in IT support (hardware & software installation, configuration, deployment). Knowledge of networks and Microsoft technologies (Windows 11, Server, O365, AD). Strong understanding of hardware devices (desktops, laptops, printers, Wi-Fi, switches). Experience with software deployment tools and process documentation. Knowledge of ITIL or other structured methodologies (desirable). Any experience in the education sector highly beneficial but not essential. Reference Number: BBBH(phone number removed)
Sep 05, 2025
Full time
IT Technician Didcot, Oxfordshire 31,290 + Holiday + Local Government Pension Scheme Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long-term progression opportunities. This organisation is expanding and looking to recruit an IT Technician to join their friendly and welcoming team, who are focused on transforming education in the local community. In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the Service Desk and face-to-face on site, based primarily in Didcot, with occasional visits to other schools in the area. The ideal candidate will have experience in IT support, working with hardware and software including installation, configuration, and deployment. You will also have knowledge of networks, experience deploying software using centralised tools, and an understanding of documenting processes and best practices. Knowledge of ITIL or other structured methodologies would be an advantage. Any experience in the education sector is highly beneficial. This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day-to-day role with long-term progression in an organisation that is dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users. Troubleshoot and resolve IT issues across hardware, software, and networking. Support IT upgrade projects and deployments. Deploy applications using centralised deployment tools. Maintain IT documentation and contribute to shared processes. Deliver IT solutions both remotely and on site. Occasionally visit other schools in the Didcot area. The Person: Experience in IT support (hardware & software installation, configuration, deployment). Knowledge of networks and Microsoft technologies (Windows 11, Server, O365, AD). Strong understanding of hardware devices (desktops, laptops, printers, Wi-Fi, switches). Experience with software deployment tools and process documentation. Knowledge of ITIL or other structured methodologies (desirable). Any experience in the education sector highly beneficial but not essential. Reference Number: BBBH(phone number removed)
IT TechnicianDidcot, Oxfordshire£31,290 + Holiday + Local Government Pension Scheme Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long-term progression opportunities.This organisation is expanding and looking to recruit an IT Technician to join their friendly and welcoming team, who are focused on transforming education in the local community.In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the Service Desk and face-to-face on site, based primarily in Didcot, with occasional visits to other schools in the area.The ideal candidate will have experience in IT support, working with hardware and software including installation, configuration, and deployment. You will also have knowledge of networks, experience deploying software using centralised tools, and an understanding of documenting processes and best practices. Knowledge of ITIL or other structured methodologies would be an advantage. Any experience in the education sector is highly beneficial.This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day-to-day role with long-term progression in an organisation that is dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users. Troubleshoot and resolve IT issues across hardware, software, and networking. Support IT upgrade projects and deployments. Deploy applications using centralised deployment tools. Maintain IT documentation and contribute to shared processes. Deliver IT solutions both remotely and on site. Occasionally visit other schools in the Didcot area. The Person: Experience in IT support (hardware & software installation, configuration, deployment). Knowledge of networks and Microsoft technologies (Windows 11, Server, O365, AD). Strong understanding of hardware devices (desktops, laptops, printers, Wi-Fi, switches). Experience with software deployment tools and process documentation. Knowledge of ITIL or other structured methodologies (desirable). Any experience in the education sector highly beneficial but not essential.Reference Number: BBBH261565
Sep 04, 2025
Full time
IT TechnicianDidcot, Oxfordshire£31,290 + Holiday + Local Government Pension Scheme Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long-term progression opportunities.This organisation is expanding and looking to recruit an IT Technician to join their friendly and welcoming team, who are focused on transforming education in the local community.In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the Service Desk and face-to-face on site, based primarily in Didcot, with occasional visits to other schools in the area.The ideal candidate will have experience in IT support, working with hardware and software including installation, configuration, and deployment. You will also have knowledge of networks, experience deploying software using centralised tools, and an understanding of documenting processes and best practices. Knowledge of ITIL or other structured methodologies would be an advantage. Any experience in the education sector is highly beneficial.This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day-to-day role with long-term progression in an organisation that is dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users. Troubleshoot and resolve IT issues across hardware, software, and networking. Support IT upgrade projects and deployments. Deploy applications using centralised deployment tools. Maintain IT documentation and contribute to shared processes. Deliver IT solutions both remotely and on site. Occasionally visit other schools in the Didcot area. The Person: Experience in IT support (hardware & software installation, configuration, deployment). Knowledge of networks and Microsoft technologies (Windows 11, Server, O365, AD). Strong understanding of hardware devices (desktops, laptops, printers, Wi-Fi, switches). Experience with software deployment tools and process documentation. Knowledge of ITIL or other structured methodologies (desirable). Any experience in the education sector highly beneficial but not essential.Reference Number: BBBH261565
IT Network Technician - Up to 35,000 I am currently seeking a IT Network Technician to be based fully on-site in the cornwall area. The right IT Network Technician will be part of the IT team in a school and will have skills in general IT support while also having excellent networking skills aswell. Benefits include: Salary up to 32,000 LGPS Pension 20 days leave + bank holiday An extra day off after prolonged service Shirter days on Friday Key Responsibilities: ServiceDesk Management Cloud migration & Development Networking VLan management Technical Support Documntation Training Sessions Project Work VoiP Telephony Systems CCTV Systems Cabling & Switches Hardware & Software Mobile management PrintersManage network security Skills & Experience: Experience in a school environment Net work infrastructure Proficient in a range of systems and applications, including server virtualisation, security, cloud technologies, and wired/wireless networks (mainly Microsoft-based) Active Directory Group Policies (on-prem) Microsoft 365 Azure AD Intune Autopilot Different OS Environents Backup solutions of disaster recovery This is a fantastic opportunity and the job ends soon so apply now and don't miss out! If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Sep 04, 2025
Full time
IT Network Technician - Up to 35,000 I am currently seeking a IT Network Technician to be based fully on-site in the cornwall area. The right IT Network Technician will be part of the IT team in a school and will have skills in general IT support while also having excellent networking skills aswell. Benefits include: Salary up to 32,000 LGPS Pension 20 days leave + bank holiday An extra day off after prolonged service Shirter days on Friday Key Responsibilities: ServiceDesk Management Cloud migration & Development Networking VLan management Technical Support Documntation Training Sessions Project Work VoiP Telephony Systems CCTV Systems Cabling & Switches Hardware & Software Mobile management PrintersManage network security Skills & Experience: Experience in a school environment Net work infrastructure Proficient in a range of systems and applications, including server virtualisation, security, cloud technologies, and wired/wireless networks (mainly Microsoft-based) Active Directory Group Policies (on-prem) Microsoft 365 Azure AD Intune Autopilot Different OS Environents Backup solutions of disaster recovery This is a fantastic opportunity and the job ends soon so apply now and don't miss out! If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
Sep 04, 2025
Full time
IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
