Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technical support for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale and complex developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge of web technologies (HTML, JavaScript, JQuery, CSS).• Strong analytical and problem-solving skills.• Excellent communication skills and experience working in collaborative teams.• Proficiency with Microsoft Office tools and understanding of relational databases and SQL.• Understanding of student data and its use in Higher Education. Desirable: • Knowledge of StuTalk, APIs, and system integration mechanisms.• Experience in Agile/Lean environments, or secure development practices.• Experience in Higher Education or technical support roles. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 07, 2025
Full time
Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technical support for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale and complex developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge of web technologies (HTML, JavaScript, JQuery, CSS).• Strong analytical and problem-solving skills.• Excellent communication skills and experience working in collaborative teams.• Proficiency with Microsoft Office tools and understanding of relational databases and SQL.• Understanding of student data and its use in Higher Education. Desirable: • Knowledge of StuTalk, APIs, and system integration mechanisms.• Experience in Agile/Lean environments, or secure development practices.• Experience in Higher Education or technical support roles. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Our client is looking for an experienced and forward-thinking Data Engineer to join their Digital Services team. This is a key role in shaping and delivering the enterprise data engineering strategy, ensuring that our data infrastructure is robust, secure, and ready for the future. You will be responsible for designing, building, and optimising data pipelines and database systems that support their administrative and research activities. Working collaboratively across the business you'll ensure their data is high-quality, accessible, and compliant with governance and cybersecurity standards.Key Responsibilities • Design, build, and maintain efficient data pipelines and ETL workflows.• Develop and optimise relational and non-relational database systems.• Collaborate with analysts, researchers, and IT teams to deliver tailored data solutions.• Implement and maintain data governance and metadata frameworks.• Ensure data security, integrity, and compliance with regulations such as GDPR.• Contribute to data architecture design and enterprise data strategy.• Lead technical data planning within change programmes.• Explore and implement emerging technologies to drive innovation.Essential: • Degree in a relevant discipline (or equivalent professional experience).• Professional qualification in data management or analytics (e.g., MCSE, OCP, CISSP).• Significant experience in data solution architecture within large, complex organisations.• Expertise with Oracle DBMS and SQL Server DBMS.• Strong knowledge of database management systems and cloud infrastructure.• Proficiency with Microsoft Azure, Microsoft Fabric, and Dataverse.• Excellent analytical, problem-solving, and leadership skills.• Strong communication skills and the ability to influence at all levels.Desirable: Experience in designing modular architecture and master data management.• Familiarity with cybersecurity in data engineering contexts. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 07, 2025
Full time
Our client is looking for an experienced and forward-thinking Data Engineer to join their Digital Services team. This is a key role in shaping and delivering the enterprise data engineering strategy, ensuring that our data infrastructure is robust, secure, and ready for the future. You will be responsible for designing, building, and optimising data pipelines and database systems that support their administrative and research activities. Working collaboratively across the business you'll ensure their data is high-quality, accessible, and compliant with governance and cybersecurity standards.Key Responsibilities • Design, build, and maintain efficient data pipelines and ETL workflows.• Develop and optimise relational and non-relational database systems.• Collaborate with analysts, researchers, and IT teams to deliver tailored data solutions.• Implement and maintain data governance and metadata frameworks.• Ensure data security, integrity, and compliance with regulations such as GDPR.• Contribute to data architecture design and enterprise data strategy.• Lead technical data planning within change programmes.• Explore and implement emerging technologies to drive innovation.Essential: • Degree in a relevant discipline (or equivalent professional experience).• Professional qualification in data management or analytics (e.g., MCSE, OCP, CISSP).• Significant experience in data solution architecture within large, complex organisations.• Expertise with Oracle DBMS and SQL Server DBMS.• Strong knowledge of database management systems and cloud infrastructure.• Proficiency with Microsoft Azure, Microsoft Fabric, and Dataverse.• Excellent analytical, problem-solving, and leadership skills.• Strong communication skills and the ability to influence at all levels.Desirable: Experience in designing modular architecture and master data management.• Familiarity with cybersecurity in data engineering contexts. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Description: Title: SAP Digital Functional Analyst Manufacturing Engineering SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and international LOCATION: Broughton (Typically 3 days a week in the office, 2 days remote) TYPE: Full time / Condensed hours WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance: 35 hour week and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? WHAT YOU WILL DO You will develop a solid understanding of the customer's existing business and business processes ideally end-to-end, the key drivers and measures of success for the business, and the short- and long-term direction of the business and related technologies. The ERP Center of Excellence (CoE) is gathering all SAP applications with the mission to ensure the Business continuity, support growth and define the strategy of the Airbus Enterprise Resource Planning. It is the community where people will develop their SAP skills all along with the Business transformation needs. As a Functional Analyst, you will be working as part of a Multi-Functional Team to translate the business needs into IT requirements and proactively identify opportunities for business transformation or improvement enabled by technology. You will have to ensure continuity of service to minimize interruption to the operational business. You will be responsible with the team to secure the long term performance, stability and scalability of IT products, driving adoption of best practices, and developing new solutions to emerging problems. Manufacturing Engineers are our Customers. Being focused on their needs and their expectations is the most important value for the team, therefore communication and proximity are keys. This role joins the ERP for Manufacturing Dossier product team, supporting the Manufacturing Engineering area (Routings, BOMs, DMS, Workcenter, Work preparation). Broughton manufacturing site is going through an exciting ramp up process where over the next couple of years we will produce around another 50% wings on top of what we currently manufacture with this role playing a key part in the achievement of this goal. HOW YOU WILL CONTRIBUTE TO THE TEAM Gather the business requirements and write the IT solution specifications Liaise with the technical resources during development Ensure services are delivered in accordance with agreed customer requirements Provide support to the Customers as a subject matter expert Support the deployment of the Airbus Unified ERP in the UK plant ABOUT YOU IT, Engineering, Production or Aerospace degree SAP MM and PP experience is essential Manufacturing or Industrial Engineering background Product/Service Planning and Delivery experience IT Product Design & Product Development Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in, just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Sep 07, 2025
Full time
Job Description: Title: SAP Digital Functional Analyst Manufacturing Engineering SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and international LOCATION: Broughton (Typically 3 days a week in the office, 2 days remote) TYPE: Full time / Condensed hours WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance: 35 hour week and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? WHAT YOU WILL DO You will develop a solid understanding of the customer's existing business and business processes ideally end-to-end, the key drivers and measures of success for the business, and the short- and long-term direction of the business and related technologies. The ERP Center of Excellence (CoE) is gathering all SAP applications with the mission to ensure the Business continuity, support growth and define the strategy of the Airbus Enterprise Resource Planning. It is the community where people will develop their SAP skills all along with the Business transformation needs. As a Functional Analyst, you will be working as part of a Multi-Functional Team to translate the business needs into IT requirements and proactively identify opportunities for business transformation or improvement enabled by technology. You will have to ensure continuity of service to minimize interruption to the operational business. You will be responsible with the team to secure the long term performance, stability and scalability of IT products, driving adoption of best practices, and developing new solutions to emerging problems. Manufacturing Engineers are our Customers. Being focused on their needs and their expectations is the most important value for the team, therefore communication and proximity are keys. This role joins the ERP for Manufacturing Dossier product team, supporting the Manufacturing Engineering area (Routings, BOMs, DMS, Workcenter, Work preparation). Broughton manufacturing site is going through an exciting ramp up process where over the next couple of years we will produce around another 50% wings on top of what we currently manufacture with this role playing a key part in the achievement of this goal. HOW YOU WILL CONTRIBUTE TO THE TEAM Gather the business requirements and write the IT solution specifications Liaise with the technical resources during development Ensure services are delivered in accordance with agreed customer requirements Provide support to the Customers as a subject matter expert Support the deployment of the Airbus Unified ERP in the UK plant ABOUT YOU IT, Engineering, Production or Aerospace degree SAP MM and PP experience is essential Manufacturing or Industrial Engineering background Product/Service Planning and Delivery experience IT Product Design & Product Development Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in, just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Pertemps are recruiting for an experienced Data Analyst to work with our public sector client on a temporary basis. Role - Data Analyst Location - Craigmillar area of Edinburgh Duration - 2 months with possible extension Pay rate - 17.72 per hour Hours - Monday - Friday, 36 hours per week Start asap The successful candidate will be carrying out high quality, complex data analysis for Edinburgh Health and Social Care Partnership. You will be carrying out, but not be limited to: Prepare, analyse, and report high-quality data to support evidence-based decision-making across operational teams. Work with end users to understand data needs and deliver relevant analysis, reports, and products. Identify trends, issues, and opportunities through data analysis and provide clear, actionable insights. Offer expert statistical advice and apply robust methods to ensure accurate and reliable reporting. Produce performance summaries using large datasets and innovative analytical techniques. Utilise tools like Excel and Business Objects to deliver meaningful reports and dashboards. Present data visually, ensuring insights are accessible and understandable to non-technical audiences. Maintain data quality by identifying issues, resolving problems, and improving data collection processes. Support development and improvement of key datasets and information systems. Build strong relationships across the organisation to ensure data solutions align with strategic goals. Any other tasks as required. If you are interested in this role, please apply online immediately.
Sep 07, 2025
Seasonal
Pertemps are recruiting for an experienced Data Analyst to work with our public sector client on a temporary basis. Role - Data Analyst Location - Craigmillar area of Edinburgh Duration - 2 months with possible extension Pay rate - 17.72 per hour Hours - Monday - Friday, 36 hours per week Start asap The successful candidate will be carrying out high quality, complex data analysis for Edinburgh Health and Social Care Partnership. You will be carrying out, but not be limited to: Prepare, analyse, and report high-quality data to support evidence-based decision-making across operational teams. Work with end users to understand data needs and deliver relevant analysis, reports, and products. Identify trends, issues, and opportunities through data analysis and provide clear, actionable insights. Offer expert statistical advice and apply robust methods to ensure accurate and reliable reporting. Produce performance summaries using large datasets and innovative analytical techniques. Utilise tools like Excel and Business Objects to deliver meaningful reports and dashboards. Present data visually, ensuring insights are accessible and understandable to non-technical audiences. Maintain data quality by identifying issues, resolving problems, and improving data collection processes. Support development and improvement of key datasets and information systems. Build strong relationships across the organisation to ensure data solutions align with strategic goals. Any other tasks as required. If you are interested in this role, please apply online immediately.
Do you have a love of complex data and highly analytical approach? Are you inquisitive and looking for personal growth in a professional setting? We are currently seeking a skilled Data Analyst to join a dynamic and ambitious business in Bath. The successful candidate will be instrumental in transforming complex data into clear, actionable insights to support strategic decision-making within the financial services sector. Your main responsibility will include analysing marketing, product and client data, utilising tools such as Power BI or Tableau to create impactful visualisations that highlight trends, identify issues and uncover opportunities for proposition enhancement. You will work closely with senior stakeholders and cross-functional teams to develop reports, dashboards, and presentations that communicate findings effectively, contributing directly to the growth and optimisation of financial advisory services for expatriates and other niche markets. The role is offered on a hybrid basis. DAY TO DAY: Data analysis and interpretation - using Salesforce, Data Warehouse, website analytics and market research Insight generation, translating complex data sets into actionable insights that assist with decision making Performance monitoring, developing reports to understand customer satisfaction and engagement levels Issue identification - to understand where issues may arise and drilling down in to data anomalies & trends Hypothesis testing, designing and executing experiments to understand impact of change Reporting and presentation, clearly communicating findings Collaborating with senior stakeholders within the business to identify best outcome WE WOULD LOVE TO SEE: Proven experience in a Data Analyst role, preferably within financial services or related industries. Strong proficiency in data visualisation tools such as Power BI or Tableau. Excellent analytical and problem-solving skills, with the ability to handle large data sets accurately. Advanced Excel skills, including pivot tables, VLOOKUPs, and complex formulas. Experience with SQL for data extraction and manipulation is highly desirable. Knowledge of CRM systems, especially Salesforce, is a plus. Excellent communication skills, able to articulate complex insights to non-technical stakeholders. A degree in Business, Economics, Data Science, or a related quantitative field. A proactive, curious approach with a passion for exploring data and identifying strategic opportunities. AND FOR YOU: Potential for professional development within a supportive and dynamic environment Generous pension scheme 25 days holiday plus bank holiday Private healthcare Discounted retailers
Sep 07, 2025
Full time
Do you have a love of complex data and highly analytical approach? Are you inquisitive and looking for personal growth in a professional setting? We are currently seeking a skilled Data Analyst to join a dynamic and ambitious business in Bath. The successful candidate will be instrumental in transforming complex data into clear, actionable insights to support strategic decision-making within the financial services sector. Your main responsibility will include analysing marketing, product and client data, utilising tools such as Power BI or Tableau to create impactful visualisations that highlight trends, identify issues and uncover opportunities for proposition enhancement. You will work closely with senior stakeholders and cross-functional teams to develop reports, dashboards, and presentations that communicate findings effectively, contributing directly to the growth and optimisation of financial advisory services for expatriates and other niche markets. The role is offered on a hybrid basis. DAY TO DAY: Data analysis and interpretation - using Salesforce, Data Warehouse, website analytics and market research Insight generation, translating complex data sets into actionable insights that assist with decision making Performance monitoring, developing reports to understand customer satisfaction and engagement levels Issue identification - to understand where issues may arise and drilling down in to data anomalies & trends Hypothesis testing, designing and executing experiments to understand impact of change Reporting and presentation, clearly communicating findings Collaborating with senior stakeholders within the business to identify best outcome WE WOULD LOVE TO SEE: Proven experience in a Data Analyst role, preferably within financial services or related industries. Strong proficiency in data visualisation tools such as Power BI or Tableau. Excellent analytical and problem-solving skills, with the ability to handle large data sets accurately. Advanced Excel skills, including pivot tables, VLOOKUPs, and complex formulas. Experience with SQL for data extraction and manipulation is highly desirable. Knowledge of CRM systems, especially Salesforce, is a plus. Excellent communication skills, able to articulate complex insights to non-technical stakeholders. A degree in Business, Economics, Data Science, or a related quantitative field. A proactive, curious approach with a passion for exploring data and identifying strategic opportunities. AND FOR YOU: Potential for professional development within a supportive and dynamic environment Generous pension scheme 25 days holiday plus bank holiday Private healthcare Discounted retailers
IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and ensuring high levels of customer satisfaction. Key Responsibilities: Provide first-class IT support to end users, including incident management, request fulfilment, and troubleshooting hardware/software issues. Deliver support for Windows 11, Microsoft Office/Office 365, Active Directory, SCCM patching, and account administration. Log, categorise, prioritise, and resolve incidents in line with ITIL best practices and Service Level Agreements. Collaborate with colleagues, third parties, and other teams to resolve issues efficiently. Participate in Change Management, Problem Management, and project work as required. Maintain accurate documentation, asset management, and regulatory compliance (SOX). Support office moves, technical upgrades, and the development of productivity tools such as Microsoft Power Apps. Contribute to continuous improvement of IT processes and service delivery. Requirements: 5+ years' Service Desk or IT support experience in a busy environment. Strong knowledge of ITIL processes and practical application. Proven expertise in Windows 11 support, Office 365, SCCM, and PC hardware/software troubleshooting. Experience with Active Directory, remote support tools, and maintaining technical documentation. Excellent customer service, communication, and collaboration skills. Ability to work flexible hours, including a weekly rotated shift pattern, occasional Saturdays, and on-call Sundays. Experience in Financial Services is highly desirable. Benefits: Competitive salary (£34k-£43k) Permanent, immediate start Hybrid working model Opportunities for career development and skills enhancement
Sep 07, 2025
Full time
IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and ensuring high levels of customer satisfaction. Key Responsibilities: Provide first-class IT support to end users, including incident management, request fulfilment, and troubleshooting hardware/software issues. Deliver support for Windows 11, Microsoft Office/Office 365, Active Directory, SCCM patching, and account administration. Log, categorise, prioritise, and resolve incidents in line with ITIL best practices and Service Level Agreements. Collaborate with colleagues, third parties, and other teams to resolve issues efficiently. Participate in Change Management, Problem Management, and project work as required. Maintain accurate documentation, asset management, and regulatory compliance (SOX). Support office moves, technical upgrades, and the development of productivity tools such as Microsoft Power Apps. Contribute to continuous improvement of IT processes and service delivery. Requirements: 5+ years' Service Desk or IT support experience in a busy environment. Strong knowledge of ITIL processes and practical application. Proven expertise in Windows 11 support, Office 365, SCCM, and PC hardware/software troubleshooting. Experience with Active Directory, remote support tools, and maintaining technical documentation. Excellent customer service, communication, and collaboration skills. Ability to work flexible hours, including a weekly rotated shift pattern, occasional Saturdays, and on-call Sundays. Experience in Financial Services is highly desirable. Benefits: Competitive salary (£34k-£43k) Permanent, immediate start Hybrid working model Opportunities for career development and skills enhancement
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 06, 2025
Full time
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Human Capital Ventures
Milton Keynes, Buckinghamshire
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support SME to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM - 7 PM, Monday to Friday) in the office, as well as outside of core hours (7 PM - 2 AM, Monday to Friday) remotely on a rota basis. Additionally, you will support the business on weekends and bank holidays on a 24/7 rota, with voluntary on-call weekend shifts available for those who wish to take them. Additionally, once every week there is an evening shift from home (6 PM - 12 AM) with an offered added compensation. This is an exceptional opportunity to join a market-leading organization and be part of a dynamic and supportive team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and comfort in using web conferencing and collaboration tools and applications such as Teams, Zoom, Whatsapp, Cisco Webex etc. Excellent analytical and problem-solving skills, with the ability to think creatively and strategically. Strong communication skills, with the ability to clearly articulate technical issues to non-technical stakeholders. Ability to work independently and as part of a team, with a focus on achieving results. Location: Milton Keynes, Buckinghamshire (Hybrid Remote 2 - 3 days per week in office) Status: Permanent, Full Time Salary: £30,000 - £35,000 per annum Benefits: Annual bonus programme, optional on-call, paid training and development, excellent holiday allowance, great pension, health, and life insurance more! Do not let this opportunity pass you by which could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.
Sep 06, 2025
Full time
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support SME to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM - 7 PM, Monday to Friday) in the office, as well as outside of core hours (7 PM - 2 AM, Monday to Friday) remotely on a rota basis. Additionally, you will support the business on weekends and bank holidays on a 24/7 rota, with voluntary on-call weekend shifts available for those who wish to take them. Additionally, once every week there is an evening shift from home (6 PM - 12 AM) with an offered added compensation. This is an exceptional opportunity to join a market-leading organization and be part of a dynamic and supportive team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and comfort in using web conferencing and collaboration tools and applications such as Teams, Zoom, Whatsapp, Cisco Webex etc. Excellent analytical and problem-solving skills, with the ability to think creatively and strategically. Strong communication skills, with the ability to clearly articulate technical issues to non-technical stakeholders. Ability to work independently and as part of a team, with a focus on achieving results. Location: Milton Keynes, Buckinghamshire (Hybrid Remote 2 - 3 days per week in office) Status: Permanent, Full Time Salary: £30,000 - £35,000 per annum Benefits: Annual bonus programme, optional on-call, paid training and development, excellent holiday allowance, great pension, health, and life insurance more! Do not let this opportunity pass you by which could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.
Senior Technology Delivery Manager, Hands On Technical Background, Proven End to End Project Delivery Experience, AI, SDLC, Data, Global, Professional Services, PM Certified, Please read in FULL before applying, Remote Senior Technology Delivery Manager / Senior Digital Project Manager / Senior Software Delivery Project Manager required to work for a Professional Services business based in Central London. However, this is Global role that may require some Global travel (fully expensed) but most of the work can be done from the comfort of your own home. We need someone from a hands-on technical background (ideally development within digital technology products) who is passionate about technology, who understands technology and spends time looking out for what is new in the market. Whether this be gaining new qualifications / certifications or being in touch with modern technology via forums etc. We also need you to have OWNED Projects, with proven end to end Project Delivery experience. This is NOT an Infrastructure related Project Manager role. We need Development Driven / SDLC , SaaS Project Delivery experience. Infrastructure will not cut it for what our client needs here The role is a hardened, solid Senior Project Management position, but we need this person to almost be lighting up rooms when discussing project delivery with C-Level / Partner Level people within the business. You will also be influencing key vendors with your ideas, talking about modern digital related technology, products, AI, SDLC etc. They want you to think, wow and impress the business but to also demonstrate leading the way. They really want you to own whatever project you are running with next to zero hand holding along the way (although there will be support of course!) There is a written side to it too, where you will be writing and designing high level, strategic technical documents for the business to digest, prior to the Project executions. There will be several meetings that you will be running with key stakeholders in both the business and technology, where you would have to be confident enough to hold your own, run the meetings and be prepared to be challenged by sometimes difficult stakeholders on occasions! They want this to be mainly about business outcomes and orientation (via technology). Be passionate about what impact the projects will have on the business and be energetic about articulating what positive impacts these will have on the business. We can look at Digital, Change and Transformation Project / Programme Managers but you must have a technical background. You will preferably come with experience across multiple companies, with some Global involvement and an appreciation of different Global cultures and behaviours when working with a Global remit. Also, as this has global coverage, there may be some early / late calls. You must be prepared for this. There will be give and take with times, along with some flexibility if things are becoming quite taxing. However, we want someone dedicated and definitely not someone who wants a hardened 9am - 5pm kind of position! Experience Required (Please Read in FULL): Role is the face of Global IT in the Project - Global experience is not required but you must have an appreciation of a Global role versus Regional Proven hands on Technical background before your career began within Project Management Experience of end to end Project Delivery experience and able to walk through Project delivred from start to finish, along with proven Project Ownership exposure Acts as a key integral part of a wider Project team - you must have a proven Business Relationship side to your solid Senior Project Management skills Highly experienced Projects that have involved the implemention of SaaS and bespoke Software solutions Excellent verbal and written communication skills, able to clearly define and articulate complex issues to challenging stakeholders Detail orientated and able to plan and present at both a high and very detailed level Able to present sometimes complex technical solutions to both IT and senior business stakeholders (sometimes C-Level / Partner Level) Excellent vendor management skills, comfortable challenging suppliers as well as working alongside them to achieve a desired outcome Excellent Risk and Issue Management skills, able to anticipate issues before they occur and take proactive preventative measures Experienced in the implementation, review and uplift of IT Managed Services processes and how they apply to a SaaS solution Excellent understanding of SaaS solution test and Assurance, able to offer guidance on plans and other test activities Comfortable in dealing with ambiguity and items that may not typically fall under a Project Manager's remit Comfortable presenting updates across the company network and sometimes to very senior stakeholders Mentoring ability for more Junior Project Managers, Business Analysts and Product Owners Able to reflect this in a clear and concise way in your CV with headlines over extended, unnecessary waffle - 4 pages maximum ideally If you feel this is you, please feel free to apply. It really is a great role where, as stated, you will be spinning lots of plates, but hopefully enjoying the versatility of the whole thing at the same time. We want this person to really stand out. This is a great opportunity and salary is dependent upon experience. Apply now for more details.
Sep 06, 2025
Full time
Senior Technology Delivery Manager, Hands On Technical Background, Proven End to End Project Delivery Experience, AI, SDLC, Data, Global, Professional Services, PM Certified, Please read in FULL before applying, Remote Senior Technology Delivery Manager / Senior Digital Project Manager / Senior Software Delivery Project Manager required to work for a Professional Services business based in Central London. However, this is Global role that may require some Global travel (fully expensed) but most of the work can be done from the comfort of your own home. We need someone from a hands-on technical background (ideally development within digital technology products) who is passionate about technology, who understands technology and spends time looking out for what is new in the market. Whether this be gaining new qualifications / certifications or being in touch with modern technology via forums etc. We also need you to have OWNED Projects, with proven end to end Project Delivery experience. This is NOT an Infrastructure related Project Manager role. We need Development Driven / SDLC , SaaS Project Delivery experience. Infrastructure will not cut it for what our client needs here The role is a hardened, solid Senior Project Management position, but we need this person to almost be lighting up rooms when discussing project delivery with C-Level / Partner Level people within the business. You will also be influencing key vendors with your ideas, talking about modern digital related technology, products, AI, SDLC etc. They want you to think, wow and impress the business but to also demonstrate leading the way. They really want you to own whatever project you are running with next to zero hand holding along the way (although there will be support of course!) There is a written side to it too, where you will be writing and designing high level, strategic technical documents for the business to digest, prior to the Project executions. There will be several meetings that you will be running with key stakeholders in both the business and technology, where you would have to be confident enough to hold your own, run the meetings and be prepared to be challenged by sometimes difficult stakeholders on occasions! They want this to be mainly about business outcomes and orientation (via technology). Be passionate about what impact the projects will have on the business and be energetic about articulating what positive impacts these will have on the business. We can look at Digital, Change and Transformation Project / Programme Managers but you must have a technical background. You will preferably come with experience across multiple companies, with some Global involvement and an appreciation of different Global cultures and behaviours when working with a Global remit. Also, as this has global coverage, there may be some early / late calls. You must be prepared for this. There will be give and take with times, along with some flexibility if things are becoming quite taxing. However, we want someone dedicated and definitely not someone who wants a hardened 9am - 5pm kind of position! Experience Required (Please Read in FULL): Role is the face of Global IT in the Project - Global experience is not required but you must have an appreciation of a Global role versus Regional Proven hands on Technical background before your career began within Project Management Experience of end to end Project Delivery experience and able to walk through Project delivred from start to finish, along with proven Project Ownership exposure Acts as a key integral part of a wider Project team - you must have a proven Business Relationship side to your solid Senior Project Management skills Highly experienced Projects that have involved the implemention of SaaS and bespoke Software solutions Excellent verbal and written communication skills, able to clearly define and articulate complex issues to challenging stakeholders Detail orientated and able to plan and present at both a high and very detailed level Able to present sometimes complex technical solutions to both IT and senior business stakeholders (sometimes C-Level / Partner Level) Excellent vendor management skills, comfortable challenging suppliers as well as working alongside them to achieve a desired outcome Excellent Risk and Issue Management skills, able to anticipate issues before they occur and take proactive preventative measures Experienced in the implementation, review and uplift of IT Managed Services processes and how they apply to a SaaS solution Excellent understanding of SaaS solution test and Assurance, able to offer guidance on plans and other test activities Comfortable in dealing with ambiguity and items that may not typically fall under a Project Manager's remit Comfortable presenting updates across the company network and sometimes to very senior stakeholders Mentoring ability for more Junior Project Managers, Business Analysts and Product Owners Able to reflect this in a clear and concise way in your CV with headlines over extended, unnecessary waffle - 4 pages maximum ideally If you feel this is you, please feel free to apply. It really is a great role where, as stated, you will be spinning lots of plates, but hopefully enjoying the versatility of the whole thing at the same time. We want this person to really stand out. This is a great opportunity and salary is dependent upon experience. Apply now for more details.
Job Description: Start date: 17 August 2026 Location: Filton, Bristol Duration : 12.5 months Application: We love your interest in joining Airbus! There is no limit on the number of positions you can apply for, however, please be aware that you can only progress in the selection process for one position at a time . We recommend reviewing all available opportunities and applying to those that best match your experience and aspirations. AI Guidance: We know you might be thinking about using AI to help you in your application - before you do, please read our guidelines on the use of AI for recruitment at Airbus . Apply early to avoid missing out - we may close adverts once we receive sufficient applications. Benefits: Salary: £23,400 35 hours per week Flexible working hours Hybrid working Half day Fridays! 25 days holiday plus bank holidays About us: Airbus Corporate Public Key Infrastructure (PKI) is a critical Information Management (IM) service, currently hosted on its dedicated enclaved infrastructure in Ottobrunn and managed by the Airbus Digital Trust Solutions team. The PKI architecture and policies must follow ATA Spec42 Standard to ensure compliance to the Airworthiness Authorities Field Loadable Software Security requirements for airplanes and helicopters. The target PKI architecture needs to ensure alignment with ATA SPEC42, AIRBUS CP requirements. In the frame of the product Digital Certificates, the goal is to update and adapt the technical and functional scope of the Corporate PKI Solution in order to meet the expected requirements including security, governmental and aerospace requirements. What you will be doing: As a Business Analyst in the PKI you will be in direct contact with the business to gather and document requirements, refine specifications with the vendor, perform testing, training and offer support to end users. You may also have an operational role to support the certificate lifecycle and perform data management. Requirements: Our placements are open to Undergraduates only . Therefore it is mandatory for candidates to be an undergraduate for the whole duration of the placement. Please inform your graduation date on your application. Your application should include a CV along with a Cover Letter outlining your motivation and suitability for the role. Successful candidates must be able to demonstrate the following: Studying towards a degree in Computer Science, or with a strong IT or Cybersecurity background; An analytical mindset; Proactivity and teamwork; Strong communication skills; Nice to have Project Management skills; Cyber security awareness, especially PKI Concepts. SECURITY CLEARANCE: You will be subject to a BPSS (Baseline Personnel Security Standard) check. You may also need to gain UK SC-level Security Clearance or Export Control, depending on the role. Contact Please let us know if you need us to make any adjustments to allow you to access and participate fully in the recruitment process. If you wish to discuss this further please contact us. Any information disclosed will be treated in the strictest confidence. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Apprenticeship - Experience Level: Student Job Family: Support to Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Sep 06, 2025
Full time
Job Description: Start date: 17 August 2026 Location: Filton, Bristol Duration : 12.5 months Application: We love your interest in joining Airbus! There is no limit on the number of positions you can apply for, however, please be aware that you can only progress in the selection process for one position at a time . We recommend reviewing all available opportunities and applying to those that best match your experience and aspirations. AI Guidance: We know you might be thinking about using AI to help you in your application - before you do, please read our guidelines on the use of AI for recruitment at Airbus . Apply early to avoid missing out - we may close adverts once we receive sufficient applications. Benefits: Salary: £23,400 35 hours per week Flexible working hours Hybrid working Half day Fridays! 25 days holiday plus bank holidays About us: Airbus Corporate Public Key Infrastructure (PKI) is a critical Information Management (IM) service, currently hosted on its dedicated enclaved infrastructure in Ottobrunn and managed by the Airbus Digital Trust Solutions team. The PKI architecture and policies must follow ATA Spec42 Standard to ensure compliance to the Airworthiness Authorities Field Loadable Software Security requirements for airplanes and helicopters. The target PKI architecture needs to ensure alignment with ATA SPEC42, AIRBUS CP requirements. In the frame of the product Digital Certificates, the goal is to update and adapt the technical and functional scope of the Corporate PKI Solution in order to meet the expected requirements including security, governmental and aerospace requirements. What you will be doing: As a Business Analyst in the PKI you will be in direct contact with the business to gather and document requirements, refine specifications with the vendor, perform testing, training and offer support to end users. You may also have an operational role to support the certificate lifecycle and perform data management. Requirements: Our placements are open to Undergraduates only . Therefore it is mandatory for candidates to be an undergraduate for the whole duration of the placement. Please inform your graduation date on your application. Your application should include a CV along with a Cover Letter outlining your motivation and suitability for the role. Successful candidates must be able to demonstrate the following: Studying towards a degree in Computer Science, or with a strong IT or Cybersecurity background; An analytical mindset; Proactivity and teamwork; Strong communication skills; Nice to have Project Management skills; Cyber security awareness, especially PKI Concepts. SECURITY CLEARANCE: You will be subject to a BPSS (Baseline Personnel Security Standard) check. You may also need to gain UK SC-level Security Clearance or Export Control, depending on the role. Contact Please let us know if you need us to make any adjustments to allow you to access and participate fully in the recruitment process. If you wish to discuss this further please contact us. Any information disclosed will be treated in the strictest confidence. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Apprenticeship - Experience Level: Student Job Family: Support to Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Business Analyst / Product Owner (SaaS) The Opportunity This role is perfect for someone who thrives at the intersection of product and analysis. If you're a Business Analyst with a product mindset, or a Product Owner who loves digging into requirements and processes, this is the chance to shape SaaS products that are growing fast in a competitive market. The Role You'll be embedded in product teams, driving requirements gathering, refining user stories, and collaborating with stakeholders to ensure the right features are built at the right time. You'll balance the business need with user experience, helping to turn strategy into deliverables that drive adoption and success. Day-to-day responsibilities Gather, analyse, and document detailed requirements from stakeholders Write clear user stories and acceptance criteria for engineering teams Prioritise product backlogs in alignment with business and user needs Conduct competitor and market analysis to inform product direction Ensure requirements are understood and delivered to high quality Act as the bridge between technical teams and business leaders Identify opportunities for process improvements within product delivery Track and report on delivery progress against product roadmaps What you bring to the team Solid experience as a Business Analyst or Product Owner in a SaaS environment Strong grasp of agile methodologies (Scrum/Kanban) Excellent communication and stakeholder management skills Ability to balance technical detail with business needs Strong analytical mindset and attention to detail Experience with backlog management and requirement documentation tools A proactive, collaborative approach to solving challenges Send your CV now to 49798MS INDMANS
Sep 06, 2025
Full time
Business Analyst / Product Owner (SaaS) The Opportunity This role is perfect for someone who thrives at the intersection of product and analysis. If you're a Business Analyst with a product mindset, or a Product Owner who loves digging into requirements and processes, this is the chance to shape SaaS products that are growing fast in a competitive market. The Role You'll be embedded in product teams, driving requirements gathering, refining user stories, and collaborating with stakeholders to ensure the right features are built at the right time. You'll balance the business need with user experience, helping to turn strategy into deliverables that drive adoption and success. Day-to-day responsibilities Gather, analyse, and document detailed requirements from stakeholders Write clear user stories and acceptance criteria for engineering teams Prioritise product backlogs in alignment with business and user needs Conduct competitor and market analysis to inform product direction Ensure requirements are understood and delivered to high quality Act as the bridge between technical teams and business leaders Identify opportunities for process improvements within product delivery Track and report on delivery progress against product roadmaps What you bring to the team Solid experience as a Business Analyst or Product Owner in a SaaS environment Strong grasp of agile methodologies (Scrum/Kanban) Excellent communication and stakeholder management skills Ability to balance technical detail with business needs Strong analytical mindset and attention to detail Experience with backlog management and requirement documentation tools A proactive, collaborative approach to solving challenges Send your CV now to 49798MS INDMANS
MRJ is proud to be supporting one of our flagship clients - a leading UK organisation, trusted by over 10 million customers every week and partnered with some of the nation's most iconic brands. With technology massively driving their success, they're evolving their Change & Transformation function and are looking for an Business Analyst who can bridge business needs with delivery, ensuring change programmes land seamlessly and deliver real value. Why this role? This is a chance to work in a large-scale, complex environment where the BA function isn't just a tick-box exercise but a real driver of transformation. You'll be working with senior sponsors, architects, product managers, engineers, and other BAs to shape requirements that underpin projects from discovery through to implementation. The remit covers people, processes, and technology - everything from mapping existing estates and identifying efficiency improvements, to creating solution-agnostic artefacts that guide architects and delivery teams. What you'll be doing: Partner with business stakeholders to define goals, scope, and success measures for change. Lead requirement elicitation and prioritisation, balancing business needs with delivery constraints. Translate high-level ideas into structured, testable requirements and artefacts. Support sponsors and PMs in shaping business cases and benefit realisation plans. Produce outputs such as story maps, capability heatmaps, process flows, and impact assessments. Ensure solutions remain customer-centric, scalable, and aligned to business strategy. Act as a trusted point of contact across multiple functions - from exec sponsors to engineering teams. What we're looking for: Proven experience as a Business Analyst (2+ years, ideally more) in complex change environments. Exposure to both business and technology change across multiple projects. Strong toolkit of elicitation and analysis techniques, with hands-on delivery across the full lifecycle. Ability to stay solution-agnostic while ensuring requirements are clear, prioritised, and business-driven. Skilled communicator able to flex between exec-level stakeholders and technical colleagues. Familiarity with Agile, Iterative and Waterfall delivery approaches. Bonus: knowledge of Jira/Confluence, Power BI, and experience with process mapping/UX support. The type of person who thrives here: Analytical but pragmatic - able to break down complexity into manageable steps. Confident in balancing technical detail with business context. Naturally collaborative, building strong working relationships across functions. Commercially aware, customer-obsessed, and motivated by driving measurable outcomes. If you're a BA who enjoys navigating complexity and making change stick , this is an opportunity to work at scale, directly shaping how technology and process change lands in a business that impacts millions of customers daily.
Sep 06, 2025
Full time
MRJ is proud to be supporting one of our flagship clients - a leading UK organisation, trusted by over 10 million customers every week and partnered with some of the nation's most iconic brands. With technology massively driving their success, they're evolving their Change & Transformation function and are looking for an Business Analyst who can bridge business needs with delivery, ensuring change programmes land seamlessly and deliver real value. Why this role? This is a chance to work in a large-scale, complex environment where the BA function isn't just a tick-box exercise but a real driver of transformation. You'll be working with senior sponsors, architects, product managers, engineers, and other BAs to shape requirements that underpin projects from discovery through to implementation. The remit covers people, processes, and technology - everything from mapping existing estates and identifying efficiency improvements, to creating solution-agnostic artefacts that guide architects and delivery teams. What you'll be doing: Partner with business stakeholders to define goals, scope, and success measures for change. Lead requirement elicitation and prioritisation, balancing business needs with delivery constraints. Translate high-level ideas into structured, testable requirements and artefacts. Support sponsors and PMs in shaping business cases and benefit realisation plans. Produce outputs such as story maps, capability heatmaps, process flows, and impact assessments. Ensure solutions remain customer-centric, scalable, and aligned to business strategy. Act as a trusted point of contact across multiple functions - from exec sponsors to engineering teams. What we're looking for: Proven experience as a Business Analyst (2+ years, ideally more) in complex change environments. Exposure to both business and technology change across multiple projects. Strong toolkit of elicitation and analysis techniques, with hands-on delivery across the full lifecycle. Ability to stay solution-agnostic while ensuring requirements are clear, prioritised, and business-driven. Skilled communicator able to flex between exec-level stakeholders and technical colleagues. Familiarity with Agile, Iterative and Waterfall delivery approaches. Bonus: knowledge of Jira/Confluence, Power BI, and experience with process mapping/UX support. The type of person who thrives here: Analytical but pragmatic - able to break down complexity into manageable steps. Confident in balancing technical detail with business context. Naturally collaborative, building strong working relationships across functions. Commercially aware, customer-obsessed, and motivated by driving measurable outcomes. If you're a BA who enjoys navigating complexity and making change stick , this is an opportunity to work at scale, directly shaping how technology and process change lands in a business that impacts millions of customers daily.
Role : Lead Business Systems Analyst Location: South Dorset Salary: up to £58,000 and generous pension Employment Type: Permanent About the Role: We are seeking a proactive and experienced Lead Business Systems Analyst to manage a high-performing Applications Support team. You will oversee the smooth operation of business systems while supporting the transition to a modern ERP environment. This role involves leading troubleshooting efforts, coordinating with internal teams and suppliers, and building a centre of excellence for business applications. Key Responsibilities: Lead and manage the Business Applications team, including budgets, resources, and supplier relationships, to deliver efficient, high-quality support. Ensure business systems continuity, disaster recovery, and risk mitigation. Provide second and third-line support for core applications, integrations, and custom solutions. Troubleshoot issues, conduct root cause analysis, and implement preventive measures. Advise on solutions, evaluate risks, and support business case development. Gather, document, and translate requirements into functional solutions. Implement configuration or system changes, coordinate UAT, and ensure solutions meet objectives. Support system updates, patches, and upgrades with minimal disruption. Administer applications, maintaining security, integrity, and performance, and monitor integrations and batch processes. Promote knowledge sharing within the team to prevent single points of failure. Keep technical skills up to date and support ad hoc initiatives as needed. Qualifications & Experience: Proven experience managing business applications or ERP support teams. Strong hands-on knowledge of enterprise and desktop applications, ideally including Microsoft D365, AX 2012, Workday HR, Asset Management Software, or CRM systems. Desirable: Microsoft AX certifications or demonstrable experience in AX application and database management and design. Experience with SharePoint, DocuSign, and security administration for business applications is a plus. Understanding of 3rd party application integrations and supplier management. Strong troubleshooting skills and ability to interpret technical documentation. Who You Are: Highly collaborative and enjoys working with wider teams. Technically skilled with strong knowledge of ERP business processes. Motivated to share knowledge and inspire confidence in others. Proactive in resolving issues and delivering solutions promptly. Detail-oriented, risk-aware, and a positive, supportive leader. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 06, 2025
Full time
Role : Lead Business Systems Analyst Location: South Dorset Salary: up to £58,000 and generous pension Employment Type: Permanent About the Role: We are seeking a proactive and experienced Lead Business Systems Analyst to manage a high-performing Applications Support team. You will oversee the smooth operation of business systems while supporting the transition to a modern ERP environment. This role involves leading troubleshooting efforts, coordinating with internal teams and suppliers, and building a centre of excellence for business applications. Key Responsibilities: Lead and manage the Business Applications team, including budgets, resources, and supplier relationships, to deliver efficient, high-quality support. Ensure business systems continuity, disaster recovery, and risk mitigation. Provide second and third-line support for core applications, integrations, and custom solutions. Troubleshoot issues, conduct root cause analysis, and implement preventive measures. Advise on solutions, evaluate risks, and support business case development. Gather, document, and translate requirements into functional solutions. Implement configuration or system changes, coordinate UAT, and ensure solutions meet objectives. Support system updates, patches, and upgrades with minimal disruption. Administer applications, maintaining security, integrity, and performance, and monitor integrations and batch processes. Promote knowledge sharing within the team to prevent single points of failure. Keep technical skills up to date and support ad hoc initiatives as needed. Qualifications & Experience: Proven experience managing business applications or ERP support teams. Strong hands-on knowledge of enterprise and desktop applications, ideally including Microsoft D365, AX 2012, Workday HR, Asset Management Software, or CRM systems. Desirable: Microsoft AX certifications or demonstrable experience in AX application and database management and design. Experience with SharePoint, DocuSign, and security administration for business applications is a plus. Understanding of 3rd party application integrations and supplier management. Strong troubleshooting skills and ability to interpret technical documentation. Who You Are: Highly collaborative and enjoys working with wider teams. Technically skilled with strong knowledge of ERP business processes. Motivated to share knowledge and inspire confidence in others. Proactive in resolving issues and delivering solutions promptly. Detail-oriented, risk-aware, and a positive, supportive leader. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Technical Analyst/Technical business Analyst Location: Maidstone area Contract Length: 6 months - 2 days p/w in office Department: Technology Rate: Up to £450 (Inside IR35) Start Date: ASAP Overview: We're looking for an experienced Technical Analyst to join our clients Technology team on a contract basis. You'll work closely with stakeholders across the organisation to gather and translate technical requirements into effective solutions that support the delivery of strategic and operational objectives. Key Responsibilities: Analyse and document technical, functional, and non-functional requirements for new and existing systems Ensure solutions align with the organisation's technical architecture Collaborate with cross-functional teams and third-party vendors to implement technology changes Maintain up-to-date technical documentation and knowledge repositories Communicate requirements clearly to software delivery teams and technical stakeholders Map business needs to technical specifications to ensure solution delivery Support enhancements, troubleshoot issues, and ensure repeatability and traceability of changes Experience working in an As is and To be environment Any candidates who are not able to clearly demonstrate all of the required experience above within their CV, will not be considered for this role. To apply for this role, please send a copy of your CV in the first instance. Suitable candidates will be contacted in due course. If you have not heard back within 7 days following CV submission, your application in this instance will have been unsuccessful. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 06, 2025
Full time
Technical Analyst/Technical business Analyst Location: Maidstone area Contract Length: 6 months - 2 days p/w in office Department: Technology Rate: Up to £450 (Inside IR35) Start Date: ASAP Overview: We're looking for an experienced Technical Analyst to join our clients Technology team on a contract basis. You'll work closely with stakeholders across the organisation to gather and translate technical requirements into effective solutions that support the delivery of strategic and operational objectives. Key Responsibilities: Analyse and document technical, functional, and non-functional requirements for new and existing systems Ensure solutions align with the organisation's technical architecture Collaborate with cross-functional teams and third-party vendors to implement technology changes Maintain up-to-date technical documentation and knowledge repositories Communicate requirements clearly to software delivery teams and technical stakeholders Map business needs to technical specifications to ensure solution delivery Support enhancements, troubleshoot issues, and ensure repeatability and traceability of changes Experience working in an As is and To be environment Any candidates who are not able to clearly demonstrate all of the required experience above within their CV, will not be considered for this role. To apply for this role, please send a copy of your CV in the first instance. Suitable candidates will be contacted in due course. If you have not heard back within 7 days following CV submission, your application in this instance will have been unsuccessful. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Are you an experienced Solution Architect with significant experience in IT solution design and solution architecture? If so, join Elysium Healthcare as a Solution Architect. Reporting into the Principal Architect, you will be responsible for designing and guiding the implementation of technology solutions that meet the specific needs of EHC. This role requires a good understanding of healthcare processes and the ability to translate business requirements into effective technical solutions. You will possess strong Infrastructure, cloud, network and security skills and have the ability to create innovative solutions that enhance patient care and streamline operations. Key Responsibilities: Solution Design: Develop technology solution design proposals that meet business requirements in conjunction with domain SME's that align with the overall IT strategy. Ensure that solutions are scalable, sustainable, and adaptable to changing healthcare needs. Incorporate expertise across cloud, network, data, software and security domains. Collaboration: Work closely with business analysts, SME's, and other stakeholders to ensure successful delivery of solutions. Facilitate communication and collaboration across departments to align technical solutions with business objectives. Integration: Work with SME's to guide, advise, design and implement integration solutions for healthcare systems, ensuring seamless data flow and interoperability. Address compatibility issues and develop strategies for effective system integration. Ensure security measures are integrated into all solutions. Documentation: Create comprehensive technical documentation, including architecture diagrams, design specifications, and user guides. Maintain clear and detailed records to support ongoing system maintenance and future upgrades. Document solutions across Business, Data, Application, technology, and security domains. Continuous Improvement: Stay updated on emerging technologies and industry trends, and recommend improvements to existing systems and processes. Participate in professional development activities and industry forums to maintain expertise. Continuously improve solutions across Business, Data, Application, technology, and security domains. To be successful in this role, you will have: 5-7 years of experience in IT solution design and architecture roles. 10+ years of experience in a technical Infrastructure background within a Microsoft environment 10+ years experience across Cloud, Infrastructure, Security, EUC, Network, Business Systems and Integrations. 5+ years experience in Cloud Identity Management Proficiency in various technologies and platforms (e.g., cloud computing, databases, integration tools). Broad knowledge across Data(integrations) and Application domains Extensive experience in designing and implementing diverse technical solutions in complex environments. Significant experience in solution architecture designs, with a focus on healthcare IT systems. Experience in the healthcare industry is desirable, with knowledge of healthcare systems and standards(DSPT, CAF, NIST, NHS guidelines). Strong technical and architectural documentation capability Strong analytical and conceptual thought abilities Ability to provide technical input to strategic planning activities Extensive design experience following Security by design principles Experience in enterprise scale technologies Strong knowledge of healthcare processes, standards, and regulations is desirable. Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert) are a plus. What you will get: A Competitive Annual Salary The equivalent of 33 days annual leave Pro Rata (inc Bank Holidays) - plus your birthday off! Free parking Wellbeing support and activities to help you maintain a great work-life balance. 24 hour GP Service to ensure you are the best you can be Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts, special offers and much more. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Sep 06, 2025
Full time
Are you an experienced Solution Architect with significant experience in IT solution design and solution architecture? If so, join Elysium Healthcare as a Solution Architect. Reporting into the Principal Architect, you will be responsible for designing and guiding the implementation of technology solutions that meet the specific needs of EHC. This role requires a good understanding of healthcare processes and the ability to translate business requirements into effective technical solutions. You will possess strong Infrastructure, cloud, network and security skills and have the ability to create innovative solutions that enhance patient care and streamline operations. Key Responsibilities: Solution Design: Develop technology solution design proposals that meet business requirements in conjunction with domain SME's that align with the overall IT strategy. Ensure that solutions are scalable, sustainable, and adaptable to changing healthcare needs. Incorporate expertise across cloud, network, data, software and security domains. Collaboration: Work closely with business analysts, SME's, and other stakeholders to ensure successful delivery of solutions. Facilitate communication and collaboration across departments to align technical solutions with business objectives. Integration: Work with SME's to guide, advise, design and implement integration solutions for healthcare systems, ensuring seamless data flow and interoperability. Address compatibility issues and develop strategies for effective system integration. Ensure security measures are integrated into all solutions. Documentation: Create comprehensive technical documentation, including architecture diagrams, design specifications, and user guides. Maintain clear and detailed records to support ongoing system maintenance and future upgrades. Document solutions across Business, Data, Application, technology, and security domains. Continuous Improvement: Stay updated on emerging technologies and industry trends, and recommend improvements to existing systems and processes. Participate in professional development activities and industry forums to maintain expertise. Continuously improve solutions across Business, Data, Application, technology, and security domains. To be successful in this role, you will have: 5-7 years of experience in IT solution design and architecture roles. 10+ years of experience in a technical Infrastructure background within a Microsoft environment 10+ years experience across Cloud, Infrastructure, Security, EUC, Network, Business Systems and Integrations. 5+ years experience in Cloud Identity Management Proficiency in various technologies and platforms (e.g., cloud computing, databases, integration tools). Broad knowledge across Data(integrations) and Application domains Extensive experience in designing and implementing diverse technical solutions in complex environments. Significant experience in solution architecture designs, with a focus on healthcare IT systems. Experience in the healthcare industry is desirable, with knowledge of healthcare systems and standards(DSPT, CAF, NIST, NHS guidelines). Strong technical and architectural documentation capability Strong analytical and conceptual thought abilities Ability to provide technical input to strategic planning activities Extensive design experience following Security by design principles Experience in enterprise scale technologies Strong knowledge of healthcare processes, standards, and regulations is desirable. Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert) are a plus. What you will get: A Competitive Annual Salary The equivalent of 33 days annual leave Pro Rata (inc Bank Holidays) - plus your birthday off! Free parking Wellbeing support and activities to help you maintain a great work-life balance. 24 hour GP Service to ensure you are the best you can be Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts, special offers and much more. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Clancy are working with Esri to implement a new enterprise GIS platform that will initially support land rights, consents, and project data across major utility and infrastructure projects. Over time, this platform will expand to become a business-wide tool. We are seeking a GIS professional who can own, build, and future-proof the system, not just operate it. This role is central to embedding GIS as a core digital capability across the business, linking it with BIM, CAD, ACC, CRM, and asset management to create a scalable, integrated solution. Key Responsibilities System Development & Future-Proofing Take ownership of the enterprise GIS environment post-Esri implementation, continuing to build and expand its functionality. Design, configure, and maintain geodatabases and data models aligned with land, consents, and wider business needs. Ensure the platform is scalable, secure, and future-ready for use across multiple departments. Lead the integration of GIS with other business systems (ACC, CAD, BIM, CRM, asset/work management). Analysis, Automation & Integration Deliver advanced spatial analysis, mapping, and visualisation to support decision-making. Automate workflows and processes using Python, Arcade, SQL, and ModelBuilder. Implement and manage ETL pipelines (FME or equivalent) for seamless system integrations. Support digital twin development by structuring GIS data to align with BIM and real-time systems. Field & Mobile GIS Configure and support mobile data capture tools (ArcGIS Field Maps, Survey123). Ensure field data is validated, accurate, and integrated back into enterprise systems. Governance & Best Practice Define and enforce GIS standards, naming conventions, and metadata requirements. Apply ISO/BS standards (e.g., ISO 19650 for BIM, ISO 19115 for geospatial data). Manage version control and release cycles using GitHub / Azure DevOps. Audit outputs and ensure all deliverables meet strict QA standards. Produce documentation, best practice guidance, and training materials for wider business use. Collaboration Work with land, design, engineering, site and survey teams to embed GIS across Clancy. Act as the main point of contact with Esri and technology partners. Provide support and training to colleagues in GIS tools and applications. Contribute to innovation, staying ahead of new GIS, BIM, and digital twin developments. Essential Skills & Attributes Excellent knowledge of ArcGIS Pro, ArcGIS Online, and ArcGIS Enterprise. Strong experience in geodatabase design, modelling, and administration. Skilled in geoprocessing, automation, and scripting (Python, Arcade, SQL). Proven ability to develop and maintain enterprise web apps (Experience Builder, Dashboards, StoryMaps). Experience with ETL processes (FME or equivalent) to integrate GIS with BIM, CAD, ACC, CRM, and other systems. Knowledge of ISO/BS standards and ability to apply them in workflows and system design. Understanding of digital twin concepts and how GIS supports their development. Strong organisational and QA skills, with attention to data standards and governance. Excellent communication skills, able to engage with technical and non-technical stakeholders.
Sep 06, 2025
Full time
Clancy are working with Esri to implement a new enterprise GIS platform that will initially support land rights, consents, and project data across major utility and infrastructure projects. Over time, this platform will expand to become a business-wide tool. We are seeking a GIS professional who can own, build, and future-proof the system, not just operate it. This role is central to embedding GIS as a core digital capability across the business, linking it with BIM, CAD, ACC, CRM, and asset management to create a scalable, integrated solution. Key Responsibilities System Development & Future-Proofing Take ownership of the enterprise GIS environment post-Esri implementation, continuing to build and expand its functionality. Design, configure, and maintain geodatabases and data models aligned with land, consents, and wider business needs. Ensure the platform is scalable, secure, and future-ready for use across multiple departments. Lead the integration of GIS with other business systems (ACC, CAD, BIM, CRM, asset/work management). Analysis, Automation & Integration Deliver advanced spatial analysis, mapping, and visualisation to support decision-making. Automate workflows and processes using Python, Arcade, SQL, and ModelBuilder. Implement and manage ETL pipelines (FME or equivalent) for seamless system integrations. Support digital twin development by structuring GIS data to align with BIM and real-time systems. Field & Mobile GIS Configure and support mobile data capture tools (ArcGIS Field Maps, Survey123). Ensure field data is validated, accurate, and integrated back into enterprise systems. Governance & Best Practice Define and enforce GIS standards, naming conventions, and metadata requirements. Apply ISO/BS standards (e.g., ISO 19650 for BIM, ISO 19115 for geospatial data). Manage version control and release cycles using GitHub / Azure DevOps. Audit outputs and ensure all deliverables meet strict QA standards. Produce documentation, best practice guidance, and training materials for wider business use. Collaboration Work with land, design, engineering, site and survey teams to embed GIS across Clancy. Act as the main point of contact with Esri and technology partners. Provide support and training to colleagues in GIS tools and applications. Contribute to innovation, staying ahead of new GIS, BIM, and digital twin developments. Essential Skills & Attributes Excellent knowledge of ArcGIS Pro, ArcGIS Online, and ArcGIS Enterprise. Strong experience in geodatabase design, modelling, and administration. Skilled in geoprocessing, automation, and scripting (Python, Arcade, SQL). Proven ability to develop and maintain enterprise web apps (Experience Builder, Dashboards, StoryMaps). Experience with ETL processes (FME or equivalent) to integrate GIS with BIM, CAD, ACC, CRM, and other systems. Knowledge of ISO/BS standards and ability to apply them in workflows and system design. Understanding of digital twin concepts and how GIS supports their development. Strong organisational and QA skills, with attention to data standards and governance. Excellent communication skills, able to engage with technical and non-technical stakeholders.
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: £24,000 - £29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service £1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Sep 06, 2025
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: £24,000 - £29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service £1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Location: SloughFull-time, Permanent. Salary £38k-£42k Are you an experienced Business Analyst with a strong track record of delivering high-quality IT change? Do you thrive on working with stakeholders to improve processes, enhance systems, and contribute to impactful transformation projects? We're recruiting for an established and growing organisation undergoing significant digital evolution. This is an exciting opportunity to join a collaborative and forward-thinking IT Change Team, where your skills will directly influence the performance and direction of business-critical applications. The Role As an IT Business Analyst, you'll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you'll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing (UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You'll be expected to bring both technical knowledge and a people-focused approach to stakeholder engagement, always aiming for clear communication and high-quality outcomes. About You We're looking for a self-motivated and detail-oriented individual with excellent communication skills and a passion for problem-solving. To be successful in this role, you should have: A degree in Computer Science, Business Administration, or a related field Proven experience in a Business Analyst role within an IT or systems environment Strong knowledge of business analysis tools, documentation, and methodologies Familiarity with both Agile and traditional SDLC delivery models Excellent stakeholder management and interpersonal skills Strong analytical and critical thinking abilities Proficiency with Microsoft Office, JIRA, Confluence or similar platforms Ability to manage multiple priorities and meet deadlines A proactive, adaptable, and collaborative approach to work Experience supporting ITIL-based processes and involvement in process improvement or release/change management projects will be an advantage. The Offer Full-time, permanent role based in Slough Salary £38k-£42k (depending on experience) Engaging and collaborative IT Change environment Exposure to a wide range of business functions and technologies Real ownership of your projects and deliverables Career development opportunities within a growing function Supportive leadership and a strong focus on professional development This is an excellent opportunity to make a real impact as part of a professional, agile, and business-aligned IT Change team. Apply Now If you're an experienced Business Analyst ready to take on your next challenge in a fast-paced and supportive environment, we'd love to hear from you. Apply today with your CV. Shortlisting is ongoing, and interviews will be arranged promptly.
Sep 06, 2025
Full time
Location: SloughFull-time, Permanent. Salary £38k-£42k Are you an experienced Business Analyst with a strong track record of delivering high-quality IT change? Do you thrive on working with stakeholders to improve processes, enhance systems, and contribute to impactful transformation projects? We're recruiting for an established and growing organisation undergoing significant digital evolution. This is an exciting opportunity to join a collaborative and forward-thinking IT Change Team, where your skills will directly influence the performance and direction of business-critical applications. The Role As an IT Business Analyst, you'll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you'll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing (UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You'll be expected to bring both technical knowledge and a people-focused approach to stakeholder engagement, always aiming for clear communication and high-quality outcomes. About You We're looking for a self-motivated and detail-oriented individual with excellent communication skills and a passion for problem-solving. To be successful in this role, you should have: A degree in Computer Science, Business Administration, or a related field Proven experience in a Business Analyst role within an IT or systems environment Strong knowledge of business analysis tools, documentation, and methodologies Familiarity with both Agile and traditional SDLC delivery models Excellent stakeholder management and interpersonal skills Strong analytical and critical thinking abilities Proficiency with Microsoft Office, JIRA, Confluence or similar platforms Ability to manage multiple priorities and meet deadlines A proactive, adaptable, and collaborative approach to work Experience supporting ITIL-based processes and involvement in process improvement or release/change management projects will be an advantage. The Offer Full-time, permanent role based in Slough Salary £38k-£42k (depending on experience) Engaging and collaborative IT Change environment Exposure to a wide range of business functions and technologies Real ownership of your projects and deliverables Career development opportunities within a growing function Supportive leadership and a strong focus on professional development This is an excellent opportunity to make a real impact as part of a professional, agile, and business-aligned IT Change team. Apply Now If you're an experienced Business Analyst ready to take on your next challenge in a fast-paced and supportive environment, we'd love to hear from you. Apply today with your CV. Shortlisting is ongoing, and interviews will be arranged promptly.
Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: 500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities Analyse customer behavioural data to identify emerging trends and patterns. Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements. Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis. Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams. Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions. Lead and contribute to regular Credit Risk meetings, presenting findings and recommendations to senior stakeholders, including director-level audiences. Essential Skills & Experience Experience in Credit Risk, ideally within a regulated industry. Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis. Experience in the Energy sector is advantageous but not essential. Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel. Proven ability to translate complex datasets into clear, actionable insights for senior leadership. Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences. Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Demonstrates leadership qualities and sound judgment in selecting analytical approaches. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 06, 2025
Contractor
Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: 500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities Analyse customer behavioural data to identify emerging trends and patterns. Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements. Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis. Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams. Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions. Lead and contribute to regular Credit Risk meetings, presenting findings and recommendations to senior stakeholders, including director-level audiences. Essential Skills & Experience Experience in Credit Risk, ideally within a regulated industry. Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis. Experience in the Energy sector is advantageous but not essential. Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel. Proven ability to translate complex datasets into clear, actionable insights for senior leadership. Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences. Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Demonstrates leadership qualities and sound judgment in selecting analytical approaches. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job Description: As the steward of the Mars Growth Model, you'll drive what's next-turning data into strategic business imperatives and embedding AI-powered tools that amplify impact. Blending deep business acumen with hands-on coding and large language model expertise, you'll shape how our analytics tools not only perform-but anticipate, adapt, and scale. You're architecting the future of growth intelligence at Mars-blending strategic analytics, AI-driven tools, and multi-market alignment to drive commercial effectiveness with unprecedented clarity and agility. You're not just optimizing analytics-you're redefining the strategic toolkit for Mars. By blending LLM-enhanced insight delivery with deep business strategy, you'll elevate growth execution from reactive analysis to proactive, intelligent decision-making. What will be your key responsibilities? Strategic Analytics Meets AI Innovation - Drive full-lifecycle embedment of the Growth Model, anchored by robust analytics and enhanced through intelligent AI-transforming strategic insights into models with real-time foresight and adaptability. LLM-Enhanced Data & Insights Infrastructure - Design and integrate systems leveraging large language models (LLMs) to generate dynamic scorecards, automate narrative reporting, and synthesize multi-market insights to keep outputs accurate and grounded. AI-First Tool Development & Deployment - Build, fine-tune, and deploy AI-powered modules-such as generative forecasting tools or narrative dashboards. Cross-Functional Leadership Across Business and Tech - Facilitate strategic dialogue with stakeholders-from analysts to C-suite-translating outputs into business-ready dashboards, narratives, and decisions. Partner with Mars internal AI governance and development team to understand what is possible within corporate governance and frameworks. Automated Storytelling & Insight Delivery - Create AI-generated, context-sensitive commentary that accompanies Key Performance Indicator (KPI) visualization-turning numbers into narrative and ensuring insights are accessible and actionable across function and region. Digital Talent Development - Mentor team members in both data science and strategic insights-fostering skills in prompt optimization, model evaluation, stakeholder communication, et al. Vendor & Partner Management - Lead engagements with external providers or consultancies, ensuring alignment with Mars' strategic vision, data governance standards, and model performance expectations. What are we looking for? Bachelor's in Business, Data Science, or related field; MBA preferred. 7+ years in strategic analytics, Business Intelligence, or growth strategy, with demonstrable AI application-particularly involving LLMs or generative AI. Technical fluency in coding (Python, SQL, R) and LLM toolchains (prompting, model fine-tuning). Strong business strategy and insight translation skills-able to convert data and AI outputs into commercial advantage. Consumer Packaged Goods (CPG) or retail experience. Hands-on experience with AI frameworks (e.g. OpenAI, Hugging Face), prompt engineering, or AI-enabled analytics pipelines. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus.
Sep 06, 2025
Full time
Job Description: As the steward of the Mars Growth Model, you'll drive what's next-turning data into strategic business imperatives and embedding AI-powered tools that amplify impact. Blending deep business acumen with hands-on coding and large language model expertise, you'll shape how our analytics tools not only perform-but anticipate, adapt, and scale. You're architecting the future of growth intelligence at Mars-blending strategic analytics, AI-driven tools, and multi-market alignment to drive commercial effectiveness with unprecedented clarity and agility. You're not just optimizing analytics-you're redefining the strategic toolkit for Mars. By blending LLM-enhanced insight delivery with deep business strategy, you'll elevate growth execution from reactive analysis to proactive, intelligent decision-making. What will be your key responsibilities? Strategic Analytics Meets AI Innovation - Drive full-lifecycle embedment of the Growth Model, anchored by robust analytics and enhanced through intelligent AI-transforming strategic insights into models with real-time foresight and adaptability. LLM-Enhanced Data & Insights Infrastructure - Design and integrate systems leveraging large language models (LLMs) to generate dynamic scorecards, automate narrative reporting, and synthesize multi-market insights to keep outputs accurate and grounded. AI-First Tool Development & Deployment - Build, fine-tune, and deploy AI-powered modules-such as generative forecasting tools or narrative dashboards. Cross-Functional Leadership Across Business and Tech - Facilitate strategic dialogue with stakeholders-from analysts to C-suite-translating outputs into business-ready dashboards, narratives, and decisions. Partner with Mars internal AI governance and development team to understand what is possible within corporate governance and frameworks. Automated Storytelling & Insight Delivery - Create AI-generated, context-sensitive commentary that accompanies Key Performance Indicator (KPI) visualization-turning numbers into narrative and ensuring insights are accessible and actionable across function and region. Digital Talent Development - Mentor team members in both data science and strategic insights-fostering skills in prompt optimization, model evaluation, stakeholder communication, et al. Vendor & Partner Management - Lead engagements with external providers or consultancies, ensuring alignment with Mars' strategic vision, data governance standards, and model performance expectations. What are we looking for? Bachelor's in Business, Data Science, or related field; MBA preferred. 7+ years in strategic analytics, Business Intelligence, or growth strategy, with demonstrable AI application-particularly involving LLMs or generative AI. Technical fluency in coding (Python, SQL, R) and LLM toolchains (prompting, model fine-tuning). Strong business strategy and insight translation skills-able to convert data and AI outputs into commercial advantage. Consumer Packaged Goods (CPG) or retail experience. Hands-on experience with AI frameworks (e.g. OpenAI, Hugging Face), prompt engineering, or AI-enabled analytics pipelines. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus.
