Are you ready to work in an inclusive, award winning, progressive and dynamic environment? What are you waiting for? Apply today! Enable Infrastructure Ltd is a leading infrastructure development company specialising in delivering innovative and sustainable solutions in the construction industry. With a focus on major infrastructure projects, we excel in areas such as transportation, utilities, energy, and telecommunications. We are looking to recruit an IT Support Analyst to join our busy and forward thinking team. In this role you will be working with individuals and teams at all levels and will require excellent communication, problem solving and time management skills. You will require good grasp of IT technical knowledge, are capable of independent learning and the ability to pick up technology quickly. The role will require some ad hoc travel to set up sites or fix issues in other locations, so the ability to drive with a vehicle is required. As an IT Support Analyst, you will be instrumental in the delivery, management, and optimization of IT systems and services, ensuring that the Enable Group remains productive, secure, and efficient in the digital landscape. You will provide second-line support, managing escalations and complex issues while leveraging tools like Microsoft Intune and automation scripts to streamline operations. By proactively maintaining IT infrastructure, improving user experience, and contributing to continuous improvements, you will play a key role in ensuring that the business operates smoothly, securely, and with minimal downtime. Responsibilities: Build IT equipment for new starters using Intune and manage devices for leaves. Ensure Day to day operation of IT Services First responder to help desk tickets and triage all tickets Manage new starter and leavers process Deliver 1/2nd Line Technical support to all digital systems for Enable Group Support critical projects in IT innovation Own weekly checks for Users and Devices, ensuring critical patching and updates are completed, Managing User accounts at risk of security compromises (no MFA, User Status unknown, Checking Risky Signings) Resolve tickets at all levels and coordinate with team members to complete tickets and escalate where necessary Help delivery Service Improvement and change management for IT services Experience IT support or equivalent experience. Break fix support Repair Laptops, tablet and Windows issues. Has a genuine interest in Device Management and has used Intune Knowledge of networking and an understanding of firewall, VPN and security is desirable. Has created or at least maintained a asset management service in the cloud Possess good SharePoint Online experience. Understands Azure maintaining Servers in the cloud Solid experience in PowerShell scripting, Python and Java. Some SQL experience would be desirable Exposure to working in a company working towards security certifications such as cyber essentials. Worked a helpdesk management system. Qualifications Degree level education is desirable but not necessary. A formal IT qualification is required, preferably in Comptia, T-Level or equivalent. Driving licence and access to a vehicle to travel to sites and other offices on an ad hoc basis Technical skills IT skills must understand the basic IT Toolset of an IT Support Analyst, including active directory, networking, hardware and cloud technologies. Additional skills This individual will be interacting with staff offering a concierge service, therefore good communication skills and personal organisation are required. Good problem solving and working technical knowledge. What's in it for you In addition to a passion for a strong work-life balance and flexibility/core hours working, you can expect: 25 days holiday + bank holidays Your birthday off Additional leave purchase scheme Bonus scheme (up to 20% of salary) Enhanced Maternity & Paternity offering Reimbursement towards relevant professional development and memberships An inclusive and diverse environment, embracing the variety of cultures, backgrounds and lifestyles of our employees A focus on safety, health, and wellbeing, prioritising our people through a culture of caring and a network of positive mental health champions Opportunities to give back to our communities through our social value program Paid volunteering days This is a fantastic opportunity for an experienced IT Support professional to join a growing organisation working on a variety of IT support issues across our infrastructure group. On offer is a brilliant training & development programme plus a career map to outline growth opportunities with in the group.
Sep 05, 2025
Full time
Are you ready to work in an inclusive, award winning, progressive and dynamic environment? What are you waiting for? Apply today! Enable Infrastructure Ltd is a leading infrastructure development company specialising in delivering innovative and sustainable solutions in the construction industry. With a focus on major infrastructure projects, we excel in areas such as transportation, utilities, energy, and telecommunications. We are looking to recruit an IT Support Analyst to join our busy and forward thinking team. In this role you will be working with individuals and teams at all levels and will require excellent communication, problem solving and time management skills. You will require good grasp of IT technical knowledge, are capable of independent learning and the ability to pick up technology quickly. The role will require some ad hoc travel to set up sites or fix issues in other locations, so the ability to drive with a vehicle is required. As an IT Support Analyst, you will be instrumental in the delivery, management, and optimization of IT systems and services, ensuring that the Enable Group remains productive, secure, and efficient in the digital landscape. You will provide second-line support, managing escalations and complex issues while leveraging tools like Microsoft Intune and automation scripts to streamline operations. By proactively maintaining IT infrastructure, improving user experience, and contributing to continuous improvements, you will play a key role in ensuring that the business operates smoothly, securely, and with minimal downtime. Responsibilities: Build IT equipment for new starters using Intune and manage devices for leaves. Ensure Day to day operation of IT Services First responder to help desk tickets and triage all tickets Manage new starter and leavers process Deliver 1/2nd Line Technical support to all digital systems for Enable Group Support critical projects in IT innovation Own weekly checks for Users and Devices, ensuring critical patching and updates are completed, Managing User accounts at risk of security compromises (no MFA, User Status unknown, Checking Risky Signings) Resolve tickets at all levels and coordinate with team members to complete tickets and escalate where necessary Help delivery Service Improvement and change management for IT services Experience IT support or equivalent experience. Break fix support Repair Laptops, tablet and Windows issues. Has a genuine interest in Device Management and has used Intune Knowledge of networking and an understanding of firewall, VPN and security is desirable. Has created or at least maintained a asset management service in the cloud Possess good SharePoint Online experience. Understands Azure maintaining Servers in the cloud Solid experience in PowerShell scripting, Python and Java. Some SQL experience would be desirable Exposure to working in a company working towards security certifications such as cyber essentials. Worked a helpdesk management system. Qualifications Degree level education is desirable but not necessary. A formal IT qualification is required, preferably in Comptia, T-Level or equivalent. Driving licence and access to a vehicle to travel to sites and other offices on an ad hoc basis Technical skills IT skills must understand the basic IT Toolset of an IT Support Analyst, including active directory, networking, hardware and cloud technologies. Additional skills This individual will be interacting with staff offering a concierge service, therefore good communication skills and personal organisation are required. Good problem solving and working technical knowledge. What's in it for you In addition to a passion for a strong work-life balance and flexibility/core hours working, you can expect: 25 days holiday + bank holidays Your birthday off Additional leave purchase scheme Bonus scheme (up to 20% of salary) Enhanced Maternity & Paternity offering Reimbursement towards relevant professional development and memberships An inclusive and diverse environment, embracing the variety of cultures, backgrounds and lifestyles of our employees A focus on safety, health, and wellbeing, prioritising our people through a culture of caring and a network of positive mental health champions Opportunities to give back to our communities through our social value program Paid volunteering days This is a fantastic opportunity for an experienced IT Support professional to join a growing organisation working on a variety of IT support issues across our infrastructure group. On offer is a brilliant training & development programme plus a career map to outline growth opportunities with in the group.
Director of Revenue Director of Revenue Full Time Kings Cross Competitive Salary DoE Bonus & Benefits At The Standard, we don't just run hotels-we create cultural hubs, social playgrounds, and unforgettable experiences. Our spaces buzz with energy, inclusivity, and creativity, and at the heart of it all. Our incredible team. We don't do cookie-cutter. We don't do scripts. We do personality, passion, and individuality. We believe that hotels should be more than just places to sleep-they should be destinations, experiences, and moments in time that guests remember long after they leave. That's why we challenge the status quo, bringing bold ideas, unconventional luxury, and immersive culture to everything we do. Whether it's a buzzing lobby, an unforgettable dining experience, or a rooftop that becomes the city's go-to spot, we create spaces that are as dynamic as the people who visit them. We're now on the lookout for a Director of Revenue who embodies our 'Anything but Standard' ethos. At The Standard, we celebrate individuality, diversity, and creativity. We believe in hiring people, not just CVs. If you're ready to shake up the hotel revenue game and be part of something truly unique, we'd love to meet you. Your role As our Director of Revenue , you will work in partnership with our General Manager, Senior Executive team and Corporate Revenue teams to oversee our Revenue function here at The Standard, London. As part of our senior Leadership team, you will oversee short, mid and long term revenue and pricing strategies, to ensure that our overall revenue and market share targets are achieved. You will assume overall responsibility for creating and driving our Revenue strategy across the hotel; from the production of our detailed day by day budget and annual plan, to our weekly forecast for the business. You'll review and set weekly and daily pricing strategies to ensure this aligns with our pace of demand and competitors, implementing yield management techniques to maximise sales and grow RGI. Over the longer term you will play a key role in defining our annual sales plan across all market segments in order to increase market share, average rate and RevPAR. A key aspect of your role will be the management of our inventory across all our distribution channels, making sure that these are optimised and managed accordingly. You will also work closely with our Sales and Marketing Directors to develop packages and specials which engage and excite our guests by offering something a little bit different and that is anything but Standard! The production of statistics and reporting will be an import part of your role as you will provide both our ownership, corporate team and hotel leadership with a range of weekly and monthly reports to support wider business decisions. This is not a 'Standard' Director of Revenue position so you will need to have miles and miles of personality and stamina, be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a high volume, high energy environment and able to work equally well both independently and as part of a team. Do you have what it takes to be our Director of Revenue at The Standard, London? A minimum of 3+ years as a Director of Revenue ideally gained within a similar Lifestyle Hotel or large 4- or 5-star Hotel in London In addition to this, the ideal candidate will also Have a solid understanding and detailed knowledge of the London Hotel market along with current pricing and Revenue trends Be well versed in all areas of revenue management in order to forecast future business levels accurately, manage hotel inventory across all distribution channels and apply yield management techniques effectively Have prior experience of developing revenue budgets, pricing strategies and hotel sales plans combined with a creative 'blue sky' approach in developing bespoke sales and promotional activities that deliver true ROI. Solid commercial acumen with sound decision making skills Experience of producing a range of monthly revenue reports for both Corporate Office & Private Ownership. Ideally have experience working with the following systems: SynXis, IDeaS G3, Opera Cloud, LightHouse, STR, Agency 360 & Demand 360 Exceptional attention to detail with strong Administration and IT and Excel skills Fluency in English is essential for this role We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a Director of Revenue at The Standard, London we'd love to hear from you. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Incentive Bonus Plan Meals on Duty Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Business Travel Insurance (including personal cover for bolt on business trips) Employee Assistance Programme with Well-being service Discount platform including GYM Access to colleague rates worldwide at Hyatt Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee
Sep 04, 2025
Full time
Director of Revenue Director of Revenue Full Time Kings Cross Competitive Salary DoE Bonus & Benefits At The Standard, we don't just run hotels-we create cultural hubs, social playgrounds, and unforgettable experiences. Our spaces buzz with energy, inclusivity, and creativity, and at the heart of it all. Our incredible team. We don't do cookie-cutter. We don't do scripts. We do personality, passion, and individuality. We believe that hotels should be more than just places to sleep-they should be destinations, experiences, and moments in time that guests remember long after they leave. That's why we challenge the status quo, bringing bold ideas, unconventional luxury, and immersive culture to everything we do. Whether it's a buzzing lobby, an unforgettable dining experience, or a rooftop that becomes the city's go-to spot, we create spaces that are as dynamic as the people who visit them. We're now on the lookout for a Director of Revenue who embodies our 'Anything but Standard' ethos. At The Standard, we celebrate individuality, diversity, and creativity. We believe in hiring people, not just CVs. If you're ready to shake up the hotel revenue game and be part of something truly unique, we'd love to meet you. Your role As our Director of Revenue , you will work in partnership with our General Manager, Senior Executive team and Corporate Revenue teams to oversee our Revenue function here at The Standard, London. As part of our senior Leadership team, you will oversee short, mid and long term revenue and pricing strategies, to ensure that our overall revenue and market share targets are achieved. You will assume overall responsibility for creating and driving our Revenue strategy across the hotel; from the production of our detailed day by day budget and annual plan, to our weekly forecast for the business. You'll review and set weekly and daily pricing strategies to ensure this aligns with our pace of demand and competitors, implementing yield management techniques to maximise sales and grow RGI. Over the longer term you will play a key role in defining our annual sales plan across all market segments in order to increase market share, average rate and RevPAR. A key aspect of your role will be the management of our inventory across all our distribution channels, making sure that these are optimised and managed accordingly. You will also work closely with our Sales and Marketing Directors to develop packages and specials which engage and excite our guests by offering something a little bit different and that is anything but Standard! The production of statistics and reporting will be an import part of your role as you will provide both our ownership, corporate team and hotel leadership with a range of weekly and monthly reports to support wider business decisions. This is not a 'Standard' Director of Revenue position so you will need to have miles and miles of personality and stamina, be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a high volume, high energy environment and able to work equally well both independently and as part of a team. Do you have what it takes to be our Director of Revenue at The Standard, London? A minimum of 3+ years as a Director of Revenue ideally gained within a similar Lifestyle Hotel or large 4- or 5-star Hotel in London In addition to this, the ideal candidate will also Have a solid understanding and detailed knowledge of the London Hotel market along with current pricing and Revenue trends Be well versed in all areas of revenue management in order to forecast future business levels accurately, manage hotel inventory across all distribution channels and apply yield management techniques effectively Have prior experience of developing revenue budgets, pricing strategies and hotel sales plans combined with a creative 'blue sky' approach in developing bespoke sales and promotional activities that deliver true ROI. Solid commercial acumen with sound decision making skills Experience of producing a range of monthly revenue reports for both Corporate Office & Private Ownership. Ideally have experience working with the following systems: SynXis, IDeaS G3, Opera Cloud, LightHouse, STR, Agency 360 & Demand 360 Exceptional attention to detail with strong Administration and IT and Excel skills Fluency in English is essential for this role We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a Director of Revenue at The Standard, London we'd love to hear from you. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Incentive Bonus Plan Meals on Duty Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Business Travel Insurance (including personal cover for bolt on business trips) Employee Assistance Programme with Well-being service Discount platform including GYM Access to colleague rates worldwide at Hyatt Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee
Job Title: Marketing Manager - Talent & Employer Brand Strategy Location: Central London (5 days per week in-office) Contract: 5 months (Daily rate: 368 - 409) Start Date: ASAP We're looking for a strategic and innovative Marketing Manager to join a global employer brand and communications team. This is a fantastic opportunity to lead large-scale, insight-driven talent attraction strategies across Europe, MENA, and APAC. You'll be responsible for shaping how a world-class organisation presents itself to future talent, developing compelling messaging, campaigns, and content that resonates globally. Working in a highly collaborative environment, you'll bring together internal research, stakeholder input, and data analysis to drive engagement, brand visibility, and hiring success. Key Responsibilities: Lead the development and execution of global talent attraction and employer brand strategies. Translate market research, stakeholder insights, and data into actionable communication plans. Collaborate with internal teams across Recruitment, Marketing, PR, HR, and Leadership to align campaigns with business goals. Craft audience personas and tailor messaging to candidate motivations across job families and regions. Develop and scale the company's Talent Value Proposition (TVP), ensuring messaging consistency across all touchpoints. Create and manage targeted attraction campaigns across multiple platforms - web, social media, events, and digital content. Recommend innovative marketing channels and creative strategies to reach diverse talent pools. Promote employee advocacy programmes and support internal culture initiatives. Drive experimentation through structured A/B testing and campaign analytics. Present key metrics and campaign performance insights to senior stakeholders. Ideal Candidate Will Have: Strong experience building and executing complex marketing strategies, ideally in global or large-matrix organisations. 5+ years in marketing, with specific experience in audience segmentation and campaign testing. Expertise in employer branding or talent attraction strategies. Proven ability to use data and audience insights to drive campaign decisions and improvements. Excellent stakeholder management, with experience presenting to senior leadership. A track record of delivering cross-functional marketing programmes with multiple stakeholders. Experience using tools like Excel and Tableau to interpret data and produce reports. Familiarity with integrated lead-generation tactics: events, webinars, email campaigns, and CRM alignment. A passion for innovation, creative storytelling, and purpose-driven brand messaging. Preferred Background: 5+ years in marketing, with specific experience in audience segmentation and campaign testing. Experience influencing EVP/TVP messaging across international markets. A collaborative mindset with a strong sense of ownership, initiative, and adaptability. Deep interest in workplace culture, internal communications, and employee engagement. Why Apply? This is an excellent opportunity to work at the intersection of strategy, creativity, and impact, supporting the growth of a global business by attracting the right people at the right time. You'll be part of a forward-thinking, insight-led team with the freedom to bring new ideas to the table and see them through to delivery. European travel may be required.
Sep 02, 2025
Seasonal
Job Title: Marketing Manager - Talent & Employer Brand Strategy Location: Central London (5 days per week in-office) Contract: 5 months (Daily rate: 368 - 409) Start Date: ASAP We're looking for a strategic and innovative Marketing Manager to join a global employer brand and communications team. This is a fantastic opportunity to lead large-scale, insight-driven talent attraction strategies across Europe, MENA, and APAC. You'll be responsible for shaping how a world-class organisation presents itself to future talent, developing compelling messaging, campaigns, and content that resonates globally. Working in a highly collaborative environment, you'll bring together internal research, stakeholder input, and data analysis to drive engagement, brand visibility, and hiring success. Key Responsibilities: Lead the development and execution of global talent attraction and employer brand strategies. Translate market research, stakeholder insights, and data into actionable communication plans. Collaborate with internal teams across Recruitment, Marketing, PR, HR, and Leadership to align campaigns with business goals. Craft audience personas and tailor messaging to candidate motivations across job families and regions. Develop and scale the company's Talent Value Proposition (TVP), ensuring messaging consistency across all touchpoints. Create and manage targeted attraction campaigns across multiple platforms - web, social media, events, and digital content. Recommend innovative marketing channels and creative strategies to reach diverse talent pools. Promote employee advocacy programmes and support internal culture initiatives. Drive experimentation through structured A/B testing and campaign analytics. Present key metrics and campaign performance insights to senior stakeholders. Ideal Candidate Will Have: Strong experience building and executing complex marketing strategies, ideally in global or large-matrix organisations. 5+ years in marketing, with specific experience in audience segmentation and campaign testing. Expertise in employer branding or talent attraction strategies. Proven ability to use data and audience insights to drive campaign decisions and improvements. Excellent stakeholder management, with experience presenting to senior leadership. A track record of delivering cross-functional marketing programmes with multiple stakeholders. Experience using tools like Excel and Tableau to interpret data and produce reports. Familiarity with integrated lead-generation tactics: events, webinars, email campaigns, and CRM alignment. A passion for innovation, creative storytelling, and purpose-driven brand messaging. Preferred Background: 5+ years in marketing, with specific experience in audience segmentation and campaign testing. Experience influencing EVP/TVP messaging across international markets. A collaborative mindset with a strong sense of ownership, initiative, and adaptability. Deep interest in workplace culture, internal communications, and employee engagement. Why Apply? This is an excellent opportunity to work at the intersection of strategy, creativity, and impact, supporting the growth of a global business by attracting the right people at the right time. You'll be part of a forward-thinking, insight-led team with the freedom to bring new ideas to the table and see them through to delivery. European travel may be required.
Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented Desktop Support Analyst to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with system administration, including printers, servers, switches, and cabling infrastructure Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN) Contribute to project work, maintenance schedules, and business continuity processes Skills & Experience Required Proven experience in 1st and 2nd line IT support within a professional services or corporate environment Strong knowledge of Microsoft Office/M365 and other core desktop applications Familiarity with document management systems (iManage preferred) Experience with AV conferencing tools (Zoom, Webex, Teams) Basic network and server administration skills (switches, cabling, firmware updates) Excellent problem-solving skills and ability to act as an escalation point for complex issues Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders Highly organised, proactive, and detail-oriented What's on Offer Competitive salary of £50,000-£70,000 (depending on experience) Annual bonus and generous benefits package (including paid on-call/overtime) Hybrid working - 1 day per week from home Opportunity to work on varied technical projects in a prestigious international law firm Collaborative team culture and supportive leadership Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Sep 01, 2025
Full time
Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented Desktop Support Analyst to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with system administration, including printers, servers, switches, and cabling infrastructure Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN) Contribute to project work, maintenance schedules, and business continuity processes Skills & Experience Required Proven experience in 1st and 2nd line IT support within a professional services or corporate environment Strong knowledge of Microsoft Office/M365 and other core desktop applications Familiarity with document management systems (iManage preferred) Experience with AV conferencing tools (Zoom, Webex, Teams) Basic network and server administration skills (switches, cabling, firmware updates) Excellent problem-solving skills and ability to act as an escalation point for complex issues Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders Highly organised, proactive, and detail-oriented What's on Offer Competitive salary of £50,000-£70,000 (depending on experience) Annual bonus and generous benefits package (including paid on-call/overtime) Hybrid working - 1 day per week from home Opportunity to work on varied technical projects in a prestigious international law firm Collaborative team culture and supportive leadership Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Senior Cloud Engineer (AWS GCP IaaS PaaS) London / WFH to £110k Are you a cloud technologist? You could be progressing your career in an impactful Senior Cloud Engineer role at a global FinTech / CFD trading company that has been consistently voted as one of the UKs top employers. As a Senior Cloud Engineer you will join a small team and be instrumental in designing, implementing and maintaining cloud infrastructure in AWS and GCP, creating environments and tools that empower software engineering teams with key technical enablers, building automation and self service capabilities that streamline operations across the globe. You'll architect and design IaaS and PaaS on a multi-cloud (AWS / GCP) platform, deploy scalable, resilient cloud solutions, create developer friendly tools and platforms, implement IaC practices and connect with on-prem infrastructure. You'll collaborate with the team to seek continual improvement and to optimise cloud resources to balance performance and cost efficiency. Location / WFH: There's a hybrid model with two days a week work from home, when you are in the office you'll be based in the City with an upbeat team environment, casual dress code and a range of facilities including roof terrace, restaurant and break out areas. Please note there is an on-call requirement for one week out of six / seven . About you: You have strong cloud platform engineering experience including design and administration of complex AWS cloud infrastructure platforms at scale You have experience of building the VPC, creating control towers and managing AWS foundational infrastructure You have some GCP knowledge (you'll be working with both going forward) You have a good knowledge of IaC tools such as Terraform, Ansible, CDK, Pulumi, DevOps principles and CI/CD You're collaborative and pragmatic with great communication and stakeholder management skills What's in it for you: As a Senior Cloud Engineer you will earn a competitive package: Salary to £110k + Bonus Pension, Private Medical Care, Life Assurance Option to buy or sell holiday days Wellness benefits and gym subsidy Childcare vouchers Enhanced paternity leave including shared parental pay and leave Employee led LGBTQ+, Women's, Black and Parents & Carers networks with an annual budget for organising events and projects that foster an open, diverse and inclusive culture Plus a range of other perks Apply now to find out more about this Senior Cloud Engineer (AWS GCP IaaS PaaS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Sep 01, 2025
Full time
Senior Cloud Engineer (AWS GCP IaaS PaaS) London / WFH to £110k Are you a cloud technologist? You could be progressing your career in an impactful Senior Cloud Engineer role at a global FinTech / CFD trading company that has been consistently voted as one of the UKs top employers. As a Senior Cloud Engineer you will join a small team and be instrumental in designing, implementing and maintaining cloud infrastructure in AWS and GCP, creating environments and tools that empower software engineering teams with key technical enablers, building automation and self service capabilities that streamline operations across the globe. You'll architect and design IaaS and PaaS on a multi-cloud (AWS / GCP) platform, deploy scalable, resilient cloud solutions, create developer friendly tools and platforms, implement IaC practices and connect with on-prem infrastructure. You'll collaborate with the team to seek continual improvement and to optimise cloud resources to balance performance and cost efficiency. Location / WFH: There's a hybrid model with two days a week work from home, when you are in the office you'll be based in the City with an upbeat team environment, casual dress code and a range of facilities including roof terrace, restaurant and break out areas. Please note there is an on-call requirement for one week out of six / seven . About you: You have strong cloud platform engineering experience including design and administration of complex AWS cloud infrastructure platforms at scale You have experience of building the VPC, creating control towers and managing AWS foundational infrastructure You have some GCP knowledge (you'll be working with both going forward) You have a good knowledge of IaC tools such as Terraform, Ansible, CDK, Pulumi, DevOps principles and CI/CD You're collaborative and pragmatic with great communication and stakeholder management skills What's in it for you: As a Senior Cloud Engineer you will earn a competitive package: Salary to £110k + Bonus Pension, Private Medical Care, Life Assurance Option to buy or sell holiday days Wellness benefits and gym subsidy Childcare vouchers Enhanced paternity leave including shared parental pay and leave Employee led LGBTQ+, Women's, Black and Parents & Carers networks with an annual budget for organising events and projects that foster an open, diverse and inclusive culture Plus a range of other perks Apply now to find out more about this Senior Cloud Engineer (AWS GCP IaaS PaaS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Job Title: 3rd Line Support Technician Location: Manchester Salary: 37,000 - 44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA Mobile Device Management Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching, InTune & Conditional Access Technologies CCNA certification is desirable Knowledge of Networking (S2S/P2S VPN, VLAN, LACP), Firewalls (NAT/PAT/ACLs), SSL Certificates, Voice support and email security is desirable Current and valid UK driving license is desirable Experience of MSP and or Hospitality is advantageous but not essential Personal Excited about tech and thrives on developing an understanding of new technologies Possesses good written and verbal communication skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience In line with our recruitment policy and client expectations, some roles will be subject to a basic DBS disclosure Please click on the APPLY button to send your CV for this role Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 3rd Line Support Engineer, IT Technician, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician may also be considered for this role
Sep 01, 2025
Full time
Job Title: 3rd Line Support Technician Location: Manchester Salary: 37,000 - 44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA Mobile Device Management Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching, InTune & Conditional Access Technologies CCNA certification is desirable Knowledge of Networking (S2S/P2S VPN, VLAN, LACP), Firewalls (NAT/PAT/ACLs), SSL Certificates, Voice support and email security is desirable Current and valid UK driving license is desirable Experience of MSP and or Hospitality is advantageous but not essential Personal Excited about tech and thrives on developing an understanding of new technologies Possesses good written and verbal communication skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience In line with our recruitment policy and client expectations, some roles will be subject to a basic DBS disclosure Please click on the APPLY button to send your CV for this role Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 3rd Line Support Engineer, IT Technician, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician may also be considered for this role
