Job Description
The Student Adviser role is a critical role within our Advocacy & Policy Team in supporting the Students' Union to deliver high-quality, free and impartial advice to students at Middlesex University.
The role holder will support students through the University's processes and procedures, support them with complex disputes, offer specialist advice, and signpost them to relevant University/external services where appropriate.
A key aspect of this role will also be to identify and proactively tackle reoccurring issues that students face, using the data to conduct briefings on academic policy for the Student Officers and produce regular reports, policy papers, committee proposals and other documents.
The successful candidate should be diligent and organised with high levels of planning skills, strong verbal, written and visual communication skills and the ability to deliver tailored advice to students. We are looking for a dynamic individual who is able to work in a fastpaced, changing and exciting workplace and has the ability to deliver sector-leading support to students.
Supporting our elected student officers are a highlytalented and highly-motivated staff team, including twenty full-time staff and around 70 student staff and interns - as well as thousands of student volunteers.
Our recent staff engagement survey showed that 88% of staff feel positively engaged, and that 100% of our people believe that our organisation treats people equally irrespective of ethnicity, gender, disability, age, sexual orientation or religion. In comparison to the third sector more generally, staff at MDXSU are 10% more likely to recommend us as a good place to work.
Job's role purpose:
1. Responsible for coordinating the provision of one-to-one and group advice to students on areas including, but not limited to, academic issues and general sign-posting and support.
2. Provide support for Student Officers on specific projects relating to advice.
3. Contribute to the Advocacy & Policy Department's strategic and operational planning and provide the strategic direction and development for the advice service.
Further information regarding the role in the job pack on our website.
If interested, please head over to our website and apply now and if any queries regarding the role and recruitment process.
Application deadline 7th March 2022
Interviews will be taking place 16th March 2022