Homeworking Spanish Speaking Reservations Agent

Reservations Coordinator - Spanish Speaking - Home Based or Office
This world class travel business are looking for customer service focused, Spanish speaking Reservations Agents to join their lovely team in Southampton or you could be home based anywhere in the UK. There are not many companies that can offer the benefits and working environment that this employer can…25 days holiday, private healthcare, free parking, pension, incredible offices, training and career progression, discounted travel…we could go on…

Reservations Coordinator - Spanish Speaking - What will I be doing?

• You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
• You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
• You will be working to targets and rewarded well when these are reached and exceeded

Reservations Coordinator - Spanish Speaking - What experience do I need?

• It is essential that you are bilingual in English and Spanish
• You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
• You will ideally have worked in a target driven, call centre environment previously where you are used to speaking to customers over the phone.
• It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Reservations Coordinator - Spanish Speaking - Additional Info

The hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, Average OTE £24k - £30k but higher earnings achievable, 25 days holiday, smart, spacious, modern offices, free car parking in the city centre, training, career opportunities, discounted cruises. This can also be based remotely from home anywhere in the UK.