Job Description
We're a fast moving, dynamic organisation with a culture of quality and innovation. We're ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You'll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis. We believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. If you join the Cost of Living Hub team you'll have the opportunity to work with the project manager to shape the service offered and your input will contribute to how effective it is. You'll also benefit from working at an organisation with a strong commitment to professional development and continuous training. We're proud of our teams and in return offer excellent opportunities for personal development and career growth, with many of our staff having progressed from advice roles to supervision and management with our support. What we're looking for Our ideal candidates will have previous experience in advice services but as much as anything we need people who share our values and commitment to helping our residents. We want to hear from you if you don't meet all of the criteria in the person specification but still feel that you'd really like one of these roles. We're happy to help you develop, learn and fill out any areas where you don't have all the necessary experience or expertise. Other opportunities If a role as a Cost of Living Hub adviser isn't right for you, we may have another role that is. We're currently advertising assessor, caseworker/supervisor and management roles on our website and will have more roles available in the near future. Our commitment to EDI We're passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team. Closing date: 9AM on Monday 26 September 2022 Interviews: Monday 3rd and Tuesday 4th October 2022 in our Battersea Library office.