Digital Channels Manager

  • Chartered Society of Physiotherapy
  • Sep 23, 2022
Full time Other

Job Description

London based with the option of hybrid working in the office and from home

Are you a digital specialist looking to make a difference at a critical time for the UK s physiotherapy profession?

With pay, the future of the physiotherapy workforce and equity, diversity and belonging at the forefront of the CSP s work, as its Digital Channels Manager, you will join the Society at a time when maximising member engagement as it stands up for its 63,000 members has never been more important.

This is a new role with the potential to have a significant and lasting impact on the Society s digital communications. As part of the Corporate Communications team, you will ensure the CSP s digital communications channels support the achievement of the Society s strategic objectives. You will be the CSP s leading source of expertise on the operation of its digital channels, manage their day-to-day operation and develop and deliver the Society s digital operational plan.

You ll be a confident guide in supporting colleagues to maintain a high standard of digital capability both within the Corporate Communications team and across the CSP.

To succeed in the role, you will have a strong knowledge and understanding across digital marketing techniques. You ll be an enthusiastic innovator, keen to apply your knowledge to continually improve the CSP s digital channels, with a particular focus on user acquisition and user experience.

You ll be comfortable analysing and interpreting a range of data and analytics, drawing out valuable insights to recommend improvements across the CSP s digital channels. You ll be confident in your technical knowledge to work with suppliers and colleagues to deliver digital innovation. You ll have a detailed knowledge of major social media platforms and be eager to both develop our use of these channels and share your knowledge and ensure best practice across the CSP.

You ll join a team of corporate communications professionals with responsibility for digital communications for a vibrant membership organisation of over 63,000 individuals. You will lead and guide digital projects across the team, as well as having line management responsibility for our digital officer and digital administrator.

The CSP is committed to promoting equity, diversity and belonging within both the CSP and the profession more widely. You ll be committed to these principles and reflecting the diversity of the physiotherapy workforce across our channels.

The CSP provides a supportive culture for your own learning, with opportunities for you to stretch yourself and test out different ways of working.

If you are looking for a rewarding and challenging role, would enjoy working in a team environment and want to make a vital contribution at a critical time for the physiotherapy profession across the UK, this role is for you.

The Chartered Society of Physiotherapy and Our Values

The CSP is the professional, educational and trade union body for the UK's 63,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. We are proud to have been awarded the 2022 Best Companies One to Watch accreditation.

At the CSP our goal is to create a culture which is characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA and reflect the expectations we have of ourselves and others. They guide what we do and how we do it to have the greatest impact for our members. Please click here for further information.

For an informal discussion about the role, please contact Rob Ledger, Assistant Director of Strategic Communications, on or email .

Click here to view a copy of the job description and person specification.

The contractual base for this role is our London office, however employees are given the choice to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Therefore you will have the opportunity to work from your home address (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps). Employees are still expected to attend the office for in person meetings when required for the role.

For further information and details of how to apply, please visit CVs will not be accepted.

If you require any adjustments during the application stage, please email the Human Resources team at .

Closing date: 10am, 23 September 2022

Interview dates: 10 or 11 October 2022.
The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please click here .

We offer an excellent benefits package, including 27 days annual leave plus bank holidays, Christmas office closure between 25 December and 1 January and generous pension scheme.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

NO AGENCIES