Salary: 25,000 + substantial pension and benefits GBP
The Challenge
Do you want to join the Governments Security team of the year, and be part of our Gold Standard security service?
Our uniformed Security Officers are a visual reassurance to our clients, the public and the authorities. As a Security Officer you will be responsible for protecting the security and safety of the site. You will ensure that assigned tasks are completed in a professional and timely manner and meet relevant MOD / MGS, and Establishments policies and processes. Our resilient Security Officers perform a multitude of tasks and duties, including site preservation and access control.
The MGS support our Security Officers within their role, by ensuring that they are supplied with suitable equipment to conduct the role as well as being inducted on each site accordingly. In the MGS, we hold core values of Honesty, Integrity, professionalism and efficiency. We use these values to drive a culture of continuous improvement.
We are looking for someone who is a great teammate with an enthusiastic demeanor possessing the ability to work on their own initiative when required. All our Security Officers have excellent customer service skills who are willing to go above and beyond to support the client and visitors. We are also looking for someone with excellent communication skills, both written and verbal. It is also important that you are calm under pressure and have a flexible approach to suit the business needs.
See more about our Security Officer role on YouTube
About MGS
The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at over 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and Her Majestys Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners.
The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.
MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIOs Values as well as our own core values of honesty, integrity, professionalism and efficiency.
We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.
We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.
You can view our YouTube video to see more about our work
Responsibilities
Main Responsibilities
Th e key duties of a Security Officer are as follows.
Please note that these duties can vary from site to site.
- Controlling vehicular and pedestrian access and exit to/from site
- Issue of passes using site IT systems
- Reporting of environmental issues
- Issue and receipt of keys
- Patrolling on foot and in a vehicle
- Searching of vehicles, baggage, personnel, buildings and open areas
- Escorting visitors
- Traffic management
- Checking identity on site (ad hoc)
- Writing reports on breaches of security or defects and maintaining daily logs
- Referral of complaints
- Reporting MGS infrastructure defects
- Dealing with demonstrators and intruders as directed by those holding operational control
- Safeguarding classified information and material
- Cooperating with other security providers
- Collaborating with emergency services and invoking emergency procedures
- Operating and monitoring security systems; CCTV and alarms etc
- Operating and communicating effectively over the telephone and/or radio
- Reporting safety hazards and accidents in accordance with current instructions
- Carrying out, if required, initial action at the scene of any incident
- Other tasks commensurate with the grade
Desirable Experience & Skills
A background, qualification or interest in the delivery of site security and/or customer service will be an advantage.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Travel Requirements
Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.
Licences
Full UK Driving Licence required, due to a requirement to work at other sites.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
- Communicating and Influencing
We only ask for evidence of these behaviours on your application form:
- Leadership
- Managing a Quality Service
Benefits
We enable our people to work at the right place, with the right people, at the right time.
We believe that if we look after our people, they will be passionate about delivering great things for our customers.
The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:
- A Civil Service pension with an average employer contribution of 27%
- Free Uniform
- 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service
- Ability to roll over up to 10 days annual leave per year
- In addition to 8 public holidays per year you will also receive leave for HM The Queens birthday
- Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
- Special Paid Leave for volunteering up to 6 days a year
- Enhanced maternity, paternity and adoption leave
- Employee Assistance Programme to support your wellbeing
- Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops
This post does not offer any assistance with relocation allowances.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use ofall tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is WholeForce and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
Learning & Development
- Professional and Personal Development of skills
- Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
- Ability to obtain industry recognised qualifications supported by DIO
Employment Hours
48 hours a week (including a paid break per day)
This is a shift working position consisting of 12 Hour Days and 12 Hour Nightsincluding weekends, Public and Bank Holidays.
The exact shift pattern will be explained in full durin g the interview.
About DIO
DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.
This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.
Our staff, future and current will be guided by the 4 Cs and we encourage you to be curiousand continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committedto Defence, empowered and able to challengeso you can play a key part in shaping the direction of our organisation.
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