Job Description
Are you an experienced team leader looking to progress your career? Do you have a great understanding of Payroll and the ability to ensure delivery of the service is running as it should be? If so this could be a great role for you!
As a Payroll Supervisor you will be managing multiple payroll teams, leading on the successful day to day running of payroll delivery for a particular client/group of clients. Closely working with the Payroll Manager and supporting them with identifying and implementing improvements, changes and initiatives into BAU. Roles at this level will require a detailed understanding of methods, systems and procedures. The work involves limited guidance and only general instructions from more senior colleagues. Therefore initiative and judgement are required to address and resolve daily problems.
The role will be hybrid and can be based from either our Newport, Newcastle or York office will occasional travel to Newcastle.
We also support foundation degree funding for anyone who is looking to do CIPP foundation degree!
What you'll be doing:
What you'll bring:
It would be great if you had:
If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time, Permanent
Location: Newcastle/ Newport or York
Security Clearance Level: SC
Internal Recruiter: Amelia
Salary: £27,000 per annum (Qualified CIPP foundation degree £30k)
Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
SSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK. We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR & Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services.
We employ more than 2,800 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy. SSCL operates at size and scale across the UK Public Sector and has already delivered savings £400 million - providing more funds for front line public services.
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
As a Payroll Supervisor you will be managing multiple payroll teams, leading on the successful day to day running of payroll delivery for a particular client/group of clients. Closely working with the Payroll Manager and supporting them with identifying and implementing improvements, changes and initiatives into BAU. Roles at this level will require a detailed understanding of methods, systems and procedures. The work involves limited guidance and only general instructions from more senior colleagues. Therefore initiative and judgement are required to address and resolve daily problems.
The role will be hybrid and can be based from either our Newport, Newcastle or York office will occasional travel to Newcastle.
We also support foundation degree funding for anyone who is looking to do CIPP foundation degree!
What you'll be doing:
- Manage the day to day operations of Payroll Delivery teams; this includes managing your resource and allocating workloads to ensure controls are adhered to and actively monitor levels of work to ensure that your team meet agreed KPIs and SLAs
- Act as an escalation point for queries from your immediate team, wider SSCL and the client
- Raise any issues of service incidents as soon as they are identified, taking a key role in resolution, root cause analysis and improving processes/controls as a consequence
- Hold monthly 121 sessions with each of your direct reports and complete bi-annual and annual performance reviews
- Actively invest in the development of each of your direct reports, while actively driving and taking ownership of your own development
What you'll bring:
- Previous experience and knowledge of delivering end to end payroll services to medium/large clients
- Ability to work to tight deadlines
- Ability to flex and multi task to meet changing requirements
- Ability to develop and nurture close client relationships
- Ability to set and achieve performance targets at a distance, as well as face to face
- Experience of delivering a high quality customer service, in a professional manner with a focus on NPS
- Excellent communicator at all levels - within a team setting, over the telephone and in writing
- Effective problem solver
- Excellent numerical and analytical skills
- Excellent organisational and planning skills
- Demonstrable ability to continuously improve performance through establishment and communication of a vision for the future
It would be great if you had:
- CIPP qualified
- Previous experience with public sector clients
If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time, Permanent
Location: Newcastle/ Newport or York
Security Clearance Level: SC
Internal Recruiter: Amelia
Salary: £27,000 per annum (Qualified CIPP foundation degree £30k)
Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
SSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK. We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR & Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services.
We employ more than 2,800 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy. SSCL operates at size and scale across the UK Public Sector and has already delivered savings £400 million - providing more funds for front line public services.
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
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