Job Description
Administrator Salary: £25,000 - £30,000
Based in Park Royal - Office Based Role
A well-established communications company based in Park Royal are looking for an Administrator to join their busy team. The Administrator will be assisting with administration duties throughout the business and assisting each department when needed. Looking for individuals with excellent communication and organisational skills along with the ability to work using their own initiative as well as part of a team. Strong customer service skills required and the ability to adapt to the needs of the business.
Responsibilities By Department:
Engineering:
Schedule engineering work effectively
Prioritise bench workload between Sales, Hire and Service commitments.
Maintain the support contract call out page on the Engineering TEAMS site.
Ensure that professional qualifications, accreditations, and competencies are up to date and renewed as required
Act as Information Manager for the Engineering area to ensure code plug and engineering data is updated and is a single source of the truth.
Act as Engineering H&S co-ordinator for COSHH and safety equipment e.g. climbing harnesses and ladders
Run periodic reporting on T-sheets and SO to enable the Engineering Manager to monitor and identify efficiencies and escalate any issues that may result in losses
Act as a point of contact for customers into Engineering
Co-ordinate the office returns from other UK offices in order to track issues and deficiencies and ensure they are completed expediently.Service:
Assisting with the booking in and booking out of all service/repair equipment
Follow up outstanding service quotes via email
Follow up outstanding service lines with the manufacturers
Create sales orders and pass to the compliance team to carry out a quality check
Update Excel management reports that are sent to customersHire:
Pick hire equipment and liaise with the Logistics and Engineering team to fulfil hire order
Complete quality checks on orders received
Assist with the management of the Hire fleet with the Hire Manager
Review stock levels to ensure the hire fleet is maintained to a satisfactory level
Booking courier collections and follow up on any failed collectionsSales & Operations:
Create sales orders and pass to the compliance team to carry out a quality check
Maintain accurate stock records
Assist the Operations Supervisor with daily tasks (property issues, purchasing)Experience Required:
A Levels or higher in an administrative or business management subject or equivalent experience
Ability to pass CRB & Disclosure Scotland
Project / portfolio management qualifications desirable
IT and data management qualifications desirable
H&S qualifications desirable
Administrative and Customer service, Office Management, experience
Working knowledge of Microsoft Word, Excel and Outlook
Project management experience
PMR/DMR product knowledge
Excellent communication skills, confidant and personable
Ability to prioritise work and meet deadlines.
Good literacy and numeric skills
Commitment to own personal development
Creative and willing to contribute ideas and professional opinionBenefits:
Holiday 21 days + BH (closed at Christmas hols to be taken during this). Holiday increase over length of service
Pension scheme
Medicare
Parking available
Opportunity to progress in timeIf you are an experienced Administrator looking to join a growing company, please apply today !!!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK