Hours: Full time, 40 hours per week to include weekends. Hourly Rate: £12.20 per hour plus weekend enhancement where applicable. Key Results Summary responsibilities Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this. Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures. Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting. Meet residents' unique needs and collaborate with colleagues across the care home teams. Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors. Skills and experience Communication Write notes and messages - numeracy, literacy and verbal skills. Communicate with people with differing communication needs. Encourage and influence. Understand and follow instructions and procedures. Strong customer service skills. Mixed methods and mediums of communication. Thinking Style Analyses and evaluates given information. Adapts style and approach appropriate to situation or task. Structures tasks/activities. Pre-empts issues and trouble-shoots. Refers appropriate decisions to line manager. Challenge, or suggest new ways of working, to promote the efficiency of the unit or team. Well-being and Values Aware of cultural and individual differences in all interactions and service areas. Demonstrate interest, care and attention. Create a positive impression. Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn). Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs. Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being. Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels. Working with others Works effectively as part of a team. Build relationships of trust with others (team, residents and their family & friends). Potential exposure to challenging, physical or emotional situations. Other Skills & Qualifications Essential Confident with IT and using standard office programs including word, outlook/email, system folders etc Understanding of basic food preparation and cleaning techniques An understanding and appreciation of older people in a care setting and the issues that may affect them Knowledge of basic health and safety rules Knowledge of customer service principles Desirable Level 1 or 2 in Food Hygiene (or equivalent) Level 2 in Healthcare Cleaning (or equivalent) General level of education (GCSE or equivalent) Familiar with Microsoft 365 and video call programs such as Facetime, Zoom etc Working experience in a care setting Knowledge of safe moving and handling techniques Additional information Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy. This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out. This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application. The role As a Resident Support Assistant (RSA), you will have the important role of helping to support and improve our residents' experience within our care homes, which involves catering and housekeeping work, such as preparing and serving food and drink, as well as cleaning rooms and communal areas. Training and development In this role you will get all the training and support you need. For those wishing to progress their career and skills further, this is a great entry-level position that will open doors to a career in care or nursing.
May 05, 2024
Full time
Hours: Full time, 40 hours per week to include weekends. Hourly Rate: £12.20 per hour plus weekend enhancement where applicable. Key Results Summary responsibilities Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this. Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures. Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting. Meet residents' unique needs and collaborate with colleagues across the care home teams. Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors. Skills and experience Communication Write notes and messages - numeracy, literacy and verbal skills. Communicate with people with differing communication needs. Encourage and influence. Understand and follow instructions and procedures. Strong customer service skills. Mixed methods and mediums of communication. Thinking Style Analyses and evaluates given information. Adapts style and approach appropriate to situation or task. Structures tasks/activities. Pre-empts issues and trouble-shoots. Refers appropriate decisions to line manager. Challenge, or suggest new ways of working, to promote the efficiency of the unit or team. Well-being and Values Aware of cultural and individual differences in all interactions and service areas. Demonstrate interest, care and attention. Create a positive impression. Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn). Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs. Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being. Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels. Working with others Works effectively as part of a team. Build relationships of trust with others (team, residents and their family & friends). Potential exposure to challenging, physical or emotional situations. Other Skills & Qualifications Essential Confident with IT and using standard office programs including word, outlook/email, system folders etc Understanding of basic food preparation and cleaning techniques An understanding and appreciation of older people in a care setting and the issues that may affect them Knowledge of basic health and safety rules Knowledge of customer service principles Desirable Level 1 or 2 in Food Hygiene (or equivalent) Level 2 in Healthcare Cleaning (or equivalent) General level of education (GCSE or equivalent) Familiar with Microsoft 365 and video call programs such as Facetime, Zoom etc Working experience in a care setting Knowledge of safe moving and handling techniques Additional information Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy. This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out. This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application. The role As a Resident Support Assistant (RSA), you will have the important role of helping to support and improve our residents' experience within our care homes, which involves catering and housekeeping work, such as preparing and serving food and drink, as well as cleaning rooms and communal areas. Training and development In this role you will get all the training and support you need. For those wishing to progress their career and skills further, this is a great entry-level position that will open doors to a career in care or nursing.
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
May 04, 2024
Full time
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
Administration Assistant Job Type: Permanent 18.5 hours per week - Term Time plus 2 weeks Salary Range: £22,457 - £23,453 FTE (£9,948 - £10,3289 Pro Rata) Location: Eastbourne Reed Education are supporting a local secondary with the recruitment of their Administration Assistant. This part time position involves supporting the Office Manager in the efficient operation of administrative and finance functions at the school, serving as a key point of contact for staff, pupils, parents, and external agencies. Day to Day of the Role: Serve as a point of contact at reception in the absence of the Front of House Lead and Office Supervisor, handling queries or directing them appropriately. Communicate effectively with parents using various methods including email, texting systems, and paperwork. Perform clerical tasks such as managing emails, post, and messages as directed by the Office Manager. Undertake secretarial duties to produce well-presented and accurate correspondence, reports, and documentation. Assist in maintaining and updating the central filing system and electronic pupil profiles in compliance with the school's Document Retention Policy. Address emergency issues in the absence of office colleagues to maintain the efficient running of the school office. Support academy events as directed by the Office Manager. Act as the primary liaison between the school and the central finance team, ensuring proper financial processes are followed. To be the primary point of contact between the school and the central finance team. To ensure all cash and cheques received are accurately accounted for, recorded and banked or prepared for collection, notifying finance of the transactions. • To record and reconcile purchase card expenditure each month as required by the card holders, getting the records signed by the budget holder/s before sending them to their head office. Required Skills & Qualifications: Proven experience in administrative roles, preferably within an educational setting. Strong communication and interpersonal skills to interact with various stakeholders. Competency in clerical tasks and secretarial duties, ensuring accuracy and attention to detail. Familiarity with maintaining filing systems and managing confidential information. Experience with finance administration, including the handling of orders, receipts, and payments. Proficiency in using MIS systems like Bromcom and other relevant software. Ability to work independently and as part of a team, with a flexible approach to handle multiple tasks. Benefits: Local Government Pension Scheme - with a generous employer contribution; Employee Assistance Programme - Wellbeing and advice; Ride to Work Scheme; Kent Rewards Scheme - access to local and national retail discounts. Employee Referral Recruitment Incentive. To apply for the Administration Assistant position, please submit your CV by Monday 15th May. Interviews will be held shortly after
May 04, 2024
Full time
Administration Assistant Job Type: Permanent 18.5 hours per week - Term Time plus 2 weeks Salary Range: £22,457 - £23,453 FTE (£9,948 - £10,3289 Pro Rata) Location: Eastbourne Reed Education are supporting a local secondary with the recruitment of their Administration Assistant. This part time position involves supporting the Office Manager in the efficient operation of administrative and finance functions at the school, serving as a key point of contact for staff, pupils, parents, and external agencies. Day to Day of the Role: Serve as a point of contact at reception in the absence of the Front of House Lead and Office Supervisor, handling queries or directing them appropriately. Communicate effectively with parents using various methods including email, texting systems, and paperwork. Perform clerical tasks such as managing emails, post, and messages as directed by the Office Manager. Undertake secretarial duties to produce well-presented and accurate correspondence, reports, and documentation. Assist in maintaining and updating the central filing system and electronic pupil profiles in compliance with the school's Document Retention Policy. Address emergency issues in the absence of office colleagues to maintain the efficient running of the school office. Support academy events as directed by the Office Manager. Act as the primary liaison between the school and the central finance team, ensuring proper financial processes are followed. To be the primary point of contact between the school and the central finance team. To ensure all cash and cheques received are accurately accounted for, recorded and banked or prepared for collection, notifying finance of the transactions. • To record and reconcile purchase card expenditure each month as required by the card holders, getting the records signed by the budget holder/s before sending them to their head office. Required Skills & Qualifications: Proven experience in administrative roles, preferably within an educational setting. Strong communication and interpersonal skills to interact with various stakeholders. Competency in clerical tasks and secretarial duties, ensuring accuracy and attention to detail. Familiarity with maintaining filing systems and managing confidential information. Experience with finance administration, including the handling of orders, receipts, and payments. Proficiency in using MIS systems like Bromcom and other relevant software. Ability to work independently and as part of a team, with a flexible approach to handle multiple tasks. Benefits: Local Government Pension Scheme - with a generous employer contribution; Employee Assistance Programme - Wellbeing and advice; Ride to Work Scheme; Kent Rewards Scheme - access to local and national retail discounts. Employee Referral Recruitment Incentive. To apply for the Administration Assistant position, please submit your CV by Monday 15th May. Interviews will be held shortly after
Your new company This client is a Top 10 international firm, which is seeing a rapid increase in demand for their services and is continually expanding their client base. A dynamic firm, with the latest accounting software, audit methodology, a supportive environment which will help develop you and your career to the next level. This role is within the corporate team, working on listed and non-listed private clients. Your new role You will be responsible for providing leadership to the team.- Managing a portfolio of clients and supporting Directors and Partners. This includes planning, monitoring, reviewing the work of junior members and taking responsibility for business development and marketing initiatives. Maintain accounting records and working papers, calculate and apply month-end adjustments to management accounts Competently complete VAT returns applying technical knowledge. Review smaller, more straight forward VAT returns and file What you'll need to succeed Qualified Accountant (ACA, ACCA or equivalent) or equivalent experience Relevant experience, gained in a similar role - ideally from a practice environment Have the ability to advise on and implement financial systems, processes and controls Knowledge of compliance and take on procedures What you'll get in return You will receive a salary of up to £45,000 dependent on experience. Flexible working options and hybrid working are apart from our culture. You will receive a generous benefit package including up to 10% pension, 4 times life assurance, and private medical cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2024
Full time
Your new company This client is a Top 10 international firm, which is seeing a rapid increase in demand for their services and is continually expanding their client base. A dynamic firm, with the latest accounting software, audit methodology, a supportive environment which will help develop you and your career to the next level. This role is within the corporate team, working on listed and non-listed private clients. Your new role You will be responsible for providing leadership to the team.- Managing a portfolio of clients and supporting Directors and Partners. This includes planning, monitoring, reviewing the work of junior members and taking responsibility for business development and marketing initiatives. Maintain accounting records and working papers, calculate and apply month-end adjustments to management accounts Competently complete VAT returns applying technical knowledge. Review smaller, more straight forward VAT returns and file What you'll need to succeed Qualified Accountant (ACA, ACCA or equivalent) or equivalent experience Relevant experience, gained in a similar role - ideally from a practice environment Have the ability to advise on and implement financial systems, processes and controls Knowledge of compliance and take on procedures What you'll get in return You will receive a salary of up to £45,000 dependent on experience. Flexible working options and hybrid working are apart from our culture. You will receive a generous benefit package including up to 10% pension, 4 times life assurance, and private medical cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Transport Scheduler Location: Ballindalloch Salary: £36,000 - £40,000 Job Type: Full Time, Permanent A&F Grant Ltd's fleet is ever growing and the Company is currently operating around 46 bulk liquid tankers, nationwide. The Company has an experienced workforce and are proud of their low staff turnover rate. The Company specialises in farm and mill deliveries and all drivers have vast experience in delivering to sometimes very difficult and inaccessible locations. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: The primary function of this position is a shared responsibility to manage the nationwide distribution of Molasses utilising a fleet of 15 vehicles and drivers, from our head office in Ballindalloch. The vehicles are based at four locations across the UK namely, Portbury, Liverpool, Nottingham and Grangemouth. In addition to managing the Company's own fleet, the Transport Planner would be required to schedule loads for and liaise with several sub-contractors. Crucial to the success of this position is the ability to maintain regular and effective dialogue with the customer at all times, ensuring that they are notified of any incidents, delays or problems which may affect the service provided to their customer timeously and accurately. You should be highly organised and be capable in prioritising your workload. Strong IT skills are essential as the position requires the post holder to make continual use of Excel spreadsheets, Mandata and Microsoft Outlook. Managing and motivating a team to ensure that the highest standards of service are achieved is mandatory, as is ensuring that the fleet is operated compliantly at all times. As the operation runs 24/7 7 days a week, once trained, there will be some requirements for being on call, weekend cover and holiday cover. If you are confident that you are capable of excelling in this challenging role, you will be rewarded with a competitive salary, 28 days holiday per annum (inclusive of bank holidays), a workplace pension and a friendly office environment. The Candidate: Transport Manager CPC (Desirable) Experience with Microsoft Packages Specialist Training Required: Bulk liquid haulage experience Previous transport planning experience UFAS/TASCC knowledge & understanding (desirable although training can be provided) Key Responsibilities and Accountabilities: Routing our vehicles across the UK in a cost-effective manner to maximise our profitability and ensure customer satisfaction taking into account the following: Ensuring the vehicles are fully compliant Drivers shifts and annual leave Paperwork and admin Routing of drivers to ensure work is completed within driver's hours and WTD regs Complete the necessary reviews of and ongoing maintenance of delivery routes First point of contact for all drivers, driver briefings Organising within a dynamic transport environment Ensuring cost efficient load plans Communicating and liaising with customers Assisting other members of the Transport Team with the day to day operations Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery times to ensure the smooth running of the operation Prioritising workload, route planning driver brief and de-brief Strong organisational skills for planning schedules, journeys and loads Proactively work to avoid late deliveries Ability to work flexibly and to make decisions quickly Excellent communication skills and the ability to deal with people at all levels Benefits: 4% Employer contribution to your pension Company accident policy Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Office Administrator, Administrator, Admin Assistant, Support Administrator, Business Support, Office Coordinator, Logistics Assistant, Distribution Assistant, Logistics Coordinator, Warehouse Coordinator, Transport Coordinator, Logistics Supervisor, Warehouse Operations, Transport Supervisor, Stock Control coordinator, Supply Chain coordinator, Stock Control Supervisor, Business Administration, Office Management, Clerical Assistant, Plant Operator, HND, GNVQ will also be considered for this role JBRP1_UKTJ
May 04, 2024
Full time
Job Title: Transport Scheduler Location: Ballindalloch Salary: £36,000 - £40,000 Job Type: Full Time, Permanent A&F Grant Ltd's fleet is ever growing and the Company is currently operating around 46 bulk liquid tankers, nationwide. The Company has an experienced workforce and are proud of their low staff turnover rate. The Company specialises in farm and mill deliveries and all drivers have vast experience in delivering to sometimes very difficult and inaccessible locations. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: The primary function of this position is a shared responsibility to manage the nationwide distribution of Molasses utilising a fleet of 15 vehicles and drivers, from our head office in Ballindalloch. The vehicles are based at four locations across the UK namely, Portbury, Liverpool, Nottingham and Grangemouth. In addition to managing the Company's own fleet, the Transport Planner would be required to schedule loads for and liaise with several sub-contractors. Crucial to the success of this position is the ability to maintain regular and effective dialogue with the customer at all times, ensuring that they are notified of any incidents, delays or problems which may affect the service provided to their customer timeously and accurately. You should be highly organised and be capable in prioritising your workload. Strong IT skills are essential as the position requires the post holder to make continual use of Excel spreadsheets, Mandata and Microsoft Outlook. Managing and motivating a team to ensure that the highest standards of service are achieved is mandatory, as is ensuring that the fleet is operated compliantly at all times. As the operation runs 24/7 7 days a week, once trained, there will be some requirements for being on call, weekend cover and holiday cover. If you are confident that you are capable of excelling in this challenging role, you will be rewarded with a competitive salary, 28 days holiday per annum (inclusive of bank holidays), a workplace pension and a friendly office environment. The Candidate: Transport Manager CPC (Desirable) Experience with Microsoft Packages Specialist Training Required: Bulk liquid haulage experience Previous transport planning experience UFAS/TASCC knowledge & understanding (desirable although training can be provided) Key Responsibilities and Accountabilities: Routing our vehicles across the UK in a cost-effective manner to maximise our profitability and ensure customer satisfaction taking into account the following: Ensuring the vehicles are fully compliant Drivers shifts and annual leave Paperwork and admin Routing of drivers to ensure work is completed within driver's hours and WTD regs Complete the necessary reviews of and ongoing maintenance of delivery routes First point of contact for all drivers, driver briefings Organising within a dynamic transport environment Ensuring cost efficient load plans Communicating and liaising with customers Assisting other members of the Transport Team with the day to day operations Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery times to ensure the smooth running of the operation Prioritising workload, route planning driver brief and de-brief Strong organisational skills for planning schedules, journeys and loads Proactively work to avoid late deliveries Ability to work flexibly and to make decisions quickly Excellent communication skills and the ability to deal with people at all levels Benefits: 4% Employer contribution to your pension Company accident policy Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Office Administrator, Administrator, Admin Assistant, Support Administrator, Business Support, Office Coordinator, Logistics Assistant, Distribution Assistant, Logistics Coordinator, Warehouse Coordinator, Transport Coordinator, Logistics Supervisor, Warehouse Operations, Transport Supervisor, Stock Control coordinator, Supply Chain coordinator, Stock Control Supervisor, Business Administration, Office Management, Clerical Assistant, Plant Operator, HND, GNVQ will also be considered for this role JBRP1_UKTJ
Remarketing Assistant Theale, Berkshire Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for a Remarketing Assistant to work alongside the Head of Trading, based at their offices in Theale, Berkshire. To be considered for this role you must have strong written & oral communication skills, leadership & interpersonal skills, along with excellent problem solving skills. You are also required to have 2 -3 years UK based work experience for this role. Accountabilities and Responsibilities Helping to develop and deliver an integrated equipment sourcing and sales plan that delivers agreed levels of profit Marketing the VP to disrupt traditional routes of equipment disposal sales in the UKI Leading remarketing activities in territories/with clients as agreed with the Head of Trading Embedding sales, maintenance and commercial personnel into equipment remarketing efforts Publishing performance reports as agreed Maximising profit from disposal of ex-MES equipment Project manage removal of systems Support Group remarketing efforts as requested Agreed routine management reporting Other duties as agreed with the remarketing manager Resources/Decision Making Authority Compliance with work discipline, laws, regulations and internal instructions, professional secrecy Compliance with health and safety regulations, fire and environmental protection Strong work discipline and adherence to professional secrecy Essential Skills Customer and quality focus Leadership and interpersonal Good oral and written communication Computer skills, Microsoft Office and Equipment Database Excellent problem-solving skills A keen interest in efficiency and innovative techniques to develop more effective working practices Working alone and as part of a dynamic team Desirable Experience 3 years + customer service or purchasing experience Familiarity with appropriate national and local regulatory standards Mobility Requirements Role location - Theale Head Office - Reading Travel - Yes International Travel - Yes Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on or forward your CV to .
May 04, 2024
Full time
Remarketing Assistant Theale, Berkshire Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for a Remarketing Assistant to work alongside the Head of Trading, based at their offices in Theale, Berkshire. To be considered for this role you must have strong written & oral communication skills, leadership & interpersonal skills, along with excellent problem solving skills. You are also required to have 2 -3 years UK based work experience for this role. Accountabilities and Responsibilities Helping to develop and deliver an integrated equipment sourcing and sales plan that delivers agreed levels of profit Marketing the VP to disrupt traditional routes of equipment disposal sales in the UKI Leading remarketing activities in territories/with clients as agreed with the Head of Trading Embedding sales, maintenance and commercial personnel into equipment remarketing efforts Publishing performance reports as agreed Maximising profit from disposal of ex-MES equipment Project manage removal of systems Support Group remarketing efforts as requested Agreed routine management reporting Other duties as agreed with the remarketing manager Resources/Decision Making Authority Compliance with work discipline, laws, regulations and internal instructions, professional secrecy Compliance with health and safety regulations, fire and environmental protection Strong work discipline and adherence to professional secrecy Essential Skills Customer and quality focus Leadership and interpersonal Good oral and written communication Computer skills, Microsoft Office and Equipment Database Excellent problem-solving skills A keen interest in efficiency and innovative techniques to develop more effective working practices Working alone and as part of a dynamic team Desirable Experience 3 years + customer service or purchasing experience Familiarity with appropriate national and local regulatory standards Mobility Requirements Role location - Theale Head Office - Reading Travel - Yes International Travel - Yes Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on or forward your CV to .
My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by £3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 12 years - Have not been banned from driving in the last 4 years - Have no more than 6 points on your licence.
May 04, 2024
Full time
My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by £3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 12 years - Have not been banned from driving in the last 4 years - Have no more than 6 points on your licence.
Alpha Implementation Manager, Assistant Vice President page is loaded Alpha Implementation Manager, Assistant Vice President Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R-749573 Who we are looking for A candidate who can collaborate across STT/CRD products and services, who represents the STT enterprise culture traits and behaviours in order to deliver the Alpha solution to our clients. The Alpha Implementation team in EMEA reports into the Alpha Platform and Solutions team. Why this role is important to us The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle. State Street Alpha is the market leading, first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for As Client Implementation Manager you will: Work in a leadership role on client facing Alpha implementation programmes. Communicate guidance and decisions from Oversight and Leadership groups such as Deal Team, Executive Committee to the Program and Product owners Support the design of the program Milestone planning and sequencing of the phases for the program Take responsibility for overseeing and managing significant elements or phases of a client implementation programme. Plan and proactively monitoring its progress resolving issues and initiating appropriate corrective action with the relevant teams Make decisions and recommendations to the Client Implementation Executive and the Client PMO to manage and ensure the successful delivery of the program plan Monitoring expenditurecosts against delivered and realised benefits on behalf of the program Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose. Support capturing of business requirements, reaching agreement on Target Operating Models Supporting the Client Implementation Executive in managing risk to the program's successful outcomeand change control process Ensuring the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements Supporting the Client Implementation Executive and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan Reporting the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committee with the support of the Client PMO Additional requirements Through the contractual negotiation phase Agreeing the contract structure and schedules based on the services with the Legal and product owners Working with Legal and the product owners to define the business owners and recommending input to Service schedules Defining the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies Understand and hold the business SMEs accountable for discussions with legal and the client on specific clauses and schedules What we value Leadership and ability to bring together teams across different levels and disciplines within the organization Strong critical thinking, problem solving, decision making and relationship management skills Experience in managing large scale, multi-location projects, across multiple business lines and corporate functions The Enterprise Culture traits and behaviours - Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community Education & Preferred Qualifications Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry Microsoft Office suite experience About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at Similar Jobs (5) Client Onboarding Manager, Assistant Vice President - State Street Global Advisors locations London, England time type Full time posted on Posted 2 Days Ago Alpha Conversion Lead, Assistant Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Alpha Conversion Lead, Assistant Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us. As an Affirmative Action/Equal Opportunity Employer, we consider applications for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. For more information, for U.S. jobs only, please read our CEO Statement .
May 04, 2024
Full time
Alpha Implementation Manager, Assistant Vice President page is loaded Alpha Implementation Manager, Assistant Vice President Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R-749573 Who we are looking for A candidate who can collaborate across STT/CRD products and services, who represents the STT enterprise culture traits and behaviours in order to deliver the Alpha solution to our clients. The Alpha Implementation team in EMEA reports into the Alpha Platform and Solutions team. Why this role is important to us The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle. State Street Alpha is the market leading, first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for As Client Implementation Manager you will: Work in a leadership role on client facing Alpha implementation programmes. Communicate guidance and decisions from Oversight and Leadership groups such as Deal Team, Executive Committee to the Program and Product owners Support the design of the program Milestone planning and sequencing of the phases for the program Take responsibility for overseeing and managing significant elements or phases of a client implementation programme. Plan and proactively monitoring its progress resolving issues and initiating appropriate corrective action with the relevant teams Make decisions and recommendations to the Client Implementation Executive and the Client PMO to manage and ensure the successful delivery of the program plan Monitoring expenditurecosts against delivered and realised benefits on behalf of the program Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose. Support capturing of business requirements, reaching agreement on Target Operating Models Supporting the Client Implementation Executive in managing risk to the program's successful outcomeand change control process Ensuring the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements Supporting the Client Implementation Executive and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan Reporting the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committee with the support of the Client PMO Additional requirements Through the contractual negotiation phase Agreeing the contract structure and schedules based on the services with the Legal and product owners Working with Legal and the product owners to define the business owners and recommending input to Service schedules Defining the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies Understand and hold the business SMEs accountable for discussions with legal and the client on specific clauses and schedules What we value Leadership and ability to bring together teams across different levels and disciplines within the organization Strong critical thinking, problem solving, decision making and relationship management skills Experience in managing large scale, multi-location projects, across multiple business lines and corporate functions The Enterprise Culture traits and behaviours - Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community Education & Preferred Qualifications Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry Microsoft Office suite experience About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at Similar Jobs (5) Client Onboarding Manager, Assistant Vice President - State Street Global Advisors locations London, England time type Full time posted on Posted 2 Days Ago Alpha Conversion Lead, Assistant Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Alpha Conversion Lead, Assistant Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us. As an Affirmative Action/Equal Opportunity Employer, we consider applications for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. For more information, for U.S. jobs only, please read our CEO Statement .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the Senior Employee Relations Manager, managing the ER team and working with the HR and other business areas to provide expert employee relations guidance. Develop and maintain effective employee relations across the Firm to minimise ER and commercial exposure, initiate and deliver legally compliant and best practice employment practices. The HR team are responsible for around 7,000+ people and therefore the ER team are instrumental in the support and delivery of expert ER/HR advice across the business. In this busy and rewarding role you'll also: Provide commercial advice and guidance to HR, People Managers and business stakeholders, including Partners, on sensitive matters related to employee relations such as: disciplinary, grievance, discrimination, contractual matters, restructure, conflict resolution, capability, settlement agreements, policy interpretation and other ER matters presenting risk to the Firm Responsibility for the day-to-day team management, development and coaching of an ER Advisor and Assistant ER Manager. Act as first point of escalation for ER team on advice, appeals and more complex ER matters, with support of Senior ER Manager where required. Proactively maintain and apply current knowledge of employment law, firm policies and practices to manage ER cases from advice, investigation, support at meetings, documentation through to providing commercial recommendations and solutions, whilst balancing risk to the business. Have responsibility for the ongoing development and refinement of the HR policies, working to ensure consistency of approach and compliance with current employment legislation. Ensure effective communication with relevant stakeholders to update on forthcoming legislation and new policy including the production and delivery of training and upskilling of HR team where necessary. Support the Senior ER Manager by pro-actively contributing to projects, which may include the development, communication of new programs or initiatives that impact employee relations matters. Responsibility for managing response to Data Subject Access Requests, coordinating and collating materials and liaising with Risk and other business areas as necessary. Support in the production of data and analytics available to the ER team, to identify strategic and commercial trends which influence future activity and make recommendations to the Senior ER Manager You'll be someone with: Experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law and practical interpretation and application of providing commercial solutions Experience of working at management level and effectively managing a small team or line management responsibility • Proven stakeholder management experience as a commercial, credible and assertive subject matter expert influencing up to Partner level Experience of portraying complex issues and problem-solving initiatives in a 'user friendly' format, together with supporting processes and procedures Experience of training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability Experience of conducting complete reviews of policies, practices, and terms and conditions, effective problem solving and successful implementation and smooth running of solutions Experience of writing succinct documentation and recommendations to senior stakeholders
May 04, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the Senior Employee Relations Manager, managing the ER team and working with the HR and other business areas to provide expert employee relations guidance. Develop and maintain effective employee relations across the Firm to minimise ER and commercial exposure, initiate and deliver legally compliant and best practice employment practices. The HR team are responsible for around 7,000+ people and therefore the ER team are instrumental in the support and delivery of expert ER/HR advice across the business. In this busy and rewarding role you'll also: Provide commercial advice and guidance to HR, People Managers and business stakeholders, including Partners, on sensitive matters related to employee relations such as: disciplinary, grievance, discrimination, contractual matters, restructure, conflict resolution, capability, settlement agreements, policy interpretation and other ER matters presenting risk to the Firm Responsibility for the day-to-day team management, development and coaching of an ER Advisor and Assistant ER Manager. Act as first point of escalation for ER team on advice, appeals and more complex ER matters, with support of Senior ER Manager where required. Proactively maintain and apply current knowledge of employment law, firm policies and practices to manage ER cases from advice, investigation, support at meetings, documentation through to providing commercial recommendations and solutions, whilst balancing risk to the business. Have responsibility for the ongoing development and refinement of the HR policies, working to ensure consistency of approach and compliance with current employment legislation. Ensure effective communication with relevant stakeholders to update on forthcoming legislation and new policy including the production and delivery of training and upskilling of HR team where necessary. Support the Senior ER Manager by pro-actively contributing to projects, which may include the development, communication of new programs or initiatives that impact employee relations matters. Responsibility for managing response to Data Subject Access Requests, coordinating and collating materials and liaising with Risk and other business areas as necessary. Support in the production of data and analytics available to the ER team, to identify strategic and commercial trends which influence future activity and make recommendations to the Senior ER Manager You'll be someone with: Experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law and practical interpretation and application of providing commercial solutions Experience of working at management level and effectively managing a small team or line management responsibility • Proven stakeholder management experience as a commercial, credible and assertive subject matter expert influencing up to Partner level Experience of portraying complex issues and problem-solving initiatives in a 'user friendly' format, together with supporting processes and procedures Experience of training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability Experience of conducting complete reviews of policies, practices, and terms and conditions, effective problem solving and successful implementation and smooth running of solutions Experience of writing succinct documentation and recommendations to senior stakeholders
Job Title: Trainee Office Assistant Location: London PURPOSE OF ROLE To support the Administration/Reception/Secretarial team with post room activities, scanning, filing, off site storage, kitchen checks including maintaining coffee machines, meeting room set ups and general day to day admin duties required. MAIN RESPONSIBILITIES Cover post activities when needed. Open all post and sort accordingly; distribute (by rota) Cover scanning duties when needed. Undertake printing of letters, accounts, presentation packs as required Undertake photocopying, laminating documentsand binding of reports Assist with Reception Cover to field telephone calls and take messages, arrange couriers assist with refreshments etc, as required. Assist with retrieving files to and from storage when needed. Undertaking specific tasks as requested by the Office Supervisor or Senior Office Manager with property matters as required. Assist arranging refreshments for meetings and events as necessary. Assist admin team with Landlord issues and Contractors on site Assist with preparing disbursement documents (T10 Forms) relating to invoices required by Milton Keynes Accounts Department. Assisting with AML New client set ups on CCH and I-Manage Assisting with photocopier faults & toners - All Floors Assisting with Confidential Waste control - All Floors De-Scaling of Kitchen equipment Ad hoc tasks, as required QUALIFICATION AND SKILLS REQUIRED Good People skills Good communication skills Good telephone manner Keyboards skills IT literate (Word, Excel, Outlook) Accuracy and attention to detail Flexibility and able to multitask Organisation Enthusiastic/willing to learn Experience with food handling and hospitality WHATS IN IT FOR YOU? Genuine work life balance. Accredited Investor in People. New and improved programme for Succession planning and supportive management structure to help you realise your potential. Up to 33 days holiday including bank holidays, plus the opportunity to buy up to 5 days. Competitive salary. Amazing employee referral scheme, paying up to £4000 for a successful referral. Paid CSR time. Car lease scheme. And more!
May 04, 2024
Full time
Job Title: Trainee Office Assistant Location: London PURPOSE OF ROLE To support the Administration/Reception/Secretarial team with post room activities, scanning, filing, off site storage, kitchen checks including maintaining coffee machines, meeting room set ups and general day to day admin duties required. MAIN RESPONSIBILITIES Cover post activities when needed. Open all post and sort accordingly; distribute (by rota) Cover scanning duties when needed. Undertake printing of letters, accounts, presentation packs as required Undertake photocopying, laminating documentsand binding of reports Assist with Reception Cover to field telephone calls and take messages, arrange couriers assist with refreshments etc, as required. Assist with retrieving files to and from storage when needed. Undertaking specific tasks as requested by the Office Supervisor or Senior Office Manager with property matters as required. Assist arranging refreshments for meetings and events as necessary. Assist admin team with Landlord issues and Contractors on site Assist with preparing disbursement documents (T10 Forms) relating to invoices required by Milton Keynes Accounts Department. Assisting with AML New client set ups on CCH and I-Manage Assisting with photocopier faults & toners - All Floors Assisting with Confidential Waste control - All Floors De-Scaling of Kitchen equipment Ad hoc tasks, as required QUALIFICATION AND SKILLS REQUIRED Good People skills Good communication skills Good telephone manner Keyboards skills IT literate (Word, Excel, Outlook) Accuracy and attention to detail Flexibility and able to multitask Organisation Enthusiastic/willing to learn Experience with food handling and hospitality WHATS IN IT FOR YOU? Genuine work life balance. Accredited Investor in People. New and improved programme for Succession planning and supportive management structure to help you realise your potential. Up to 33 days holiday including bank holidays, plus the opportunity to buy up to 5 days. Competitive salary. Amazing employee referral scheme, paying up to £4000 for a successful referral. Paid CSR time. Car lease scheme. And more!
Business Administration Assistant Birmingham (Hybrid) Permanent £28,000-£30,000 What's on offer: Flexible Working Hours 30 days holiday + Bank Holidays, pro-rated Competitive Salary. Workplace pension provision (following successful completion of probationary period). Structured induction A fantastic opportunity has become available to join a well-established and growing business in the Birmingham area for a Business Administration Assistant. This role is designed for someone who is highly orgainsed, can multitask and has a passion for delivering exceptional quality service to external and internal customers. Job Role Duties: Working closely with the business manager and supporting with administrative tasks Supporting with documentation for expos and events Diary management Booking in appointments Creation work on PowerPoint Speaking with customers for updates, chasing payments or account details Working closely with SAP, data inputting and data transfer. Supporting the sales process and ensuring seamless and efficient operation. Supporting any areas within the business Key skills & Experience: The successful person will have extensive experience and will proficient using SAP Ability to use, CRM, MS Office/365, Excel, Powerpoint & Word Effective Communicator Detail-Oriented Customer-Focused Organised Team Player Strong ability to manage and prioritise tasks effectively. Previous experience in a similar role, particularly in business administration.
May 04, 2024
Full time
Business Administration Assistant Birmingham (Hybrid) Permanent £28,000-£30,000 What's on offer: Flexible Working Hours 30 days holiday + Bank Holidays, pro-rated Competitive Salary. Workplace pension provision (following successful completion of probationary period). Structured induction A fantastic opportunity has become available to join a well-established and growing business in the Birmingham area for a Business Administration Assistant. This role is designed for someone who is highly orgainsed, can multitask and has a passion for delivering exceptional quality service to external and internal customers. Job Role Duties: Working closely with the business manager and supporting with administrative tasks Supporting with documentation for expos and events Diary management Booking in appointments Creation work on PowerPoint Speaking with customers for updates, chasing payments or account details Working closely with SAP, data inputting and data transfer. Supporting the sales process and ensuring seamless and efficient operation. Supporting any areas within the business Key skills & Experience: The successful person will have extensive experience and will proficient using SAP Ability to use, CRM, MS Office/365, Excel, Powerpoint & Word Effective Communicator Detail-Oriented Customer-Focused Organised Team Player Strong ability to manage and prioritise tasks effectively. Previous experience in a similar role, particularly in business administration.
Receptionist / Administration Assistant Job Type ; Full Time, Permanent Location: Dorking Salary: Scale 3/4 (Greater London Pay Spines) £23,144-£24,948 per annum inclusive of London Weighting Allowance, FTE (£27,028-£29,135 per annum) Hours: Full time, 36 hours, Term Time Only The Role The Academy located in Dorking is a special school for up to 120 boys aged 9 to 16 who have social, emotional and mental health needs. Some students also have moderate learning and attachment difficulties. The school delivers a highly personalised approach to education with small class sizes and lessons that are carefully planned to take into account the needs, interests and abilities of all students so that their learning is more purposeful and engaging. The team at the Academy are driven to secure the best possible outcomes for their students by nurturing them to become well-rounded, confident adults with high aspirations for their future. They are seeking a receptionist to join their team and contribute to their fast improving school. You will carry out reception duties working alongside the administration team to assist in all aspects of the smooth and efficient running of the School Office, including administrative support for all teaching and support staff. Key Responsibilities First point of contact on the reception desk for the general public, parents and visitors to the school, presenting a calm and professional demeanour that sets the tone for a first impression. Ensuring that the schools safeguarding procedures are adhered to when signing in visitors to the school. (Check ID and DBS certificate for supply staff and other agencies for adults working with our students) comparing details with the information supplied by the placing organisation. Maintain a stock of brochures with appropriate leaflets for parents and other visitors. Operation of the electronic access gate entry system and associated CCTV cameras ensuring site security at all times. Making and receiving telephone calls, sending and receiving emails and texts as required (using the school communication system). Redirecting all messages as appropriate ensuring that all information received bas been communicated and dealt with promptly. Receipt of deliveries and liaison with site staff for distribution. Ensuring that the reception is covered at all times with other members of the admin team as necessary. Ensure that the reception area is left secure and tidy at the end of the day. At the direction of the Office Manager, undertake office, clerical and administration tasks. These may include ordering and maintaining school resources, answering phones, photocopying, typing letters and other documents, filing and distribution information. Supporting the Office Manager in a range of administrative duties including the preparation of necessary documents and school reports which will include dealing with highly confidential and sensitive material. Liaising with transport providers to ensure appropriate arrangements are in place for all students. Manage post (in/out). Distribute incoming post to appropriate staff. Weigh and apply appropriate stamps to outgoing postage. Maintaining training records for all school staff with support from SLT. Managing the training record email address, filing certificates and following up with staff if not completed in an appropriate time frame. Managing and organising the address, by forwarding to the appropriate person or responding if required. Represent the school positively and professionally in all contact with the wider community. A shared responsibility with all staff to ensure the health and safety of all members of the school. Establish good relationships with students, acting as a role model and being aware of, and responding appropriately to individual needs. Treat all colleagues in a courteous and helpful manner, challenging discriminating behaviour. Set a good example in terms of dress, punctuality and attendance. Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection - report all concerns to the appropriate person. Attend team and staff meetings and training where required. Any other duties that the Office Manager or Principal may reasonably direct from time to time which are considered to be commensurate with the grade of the job. All staff in school will be expected to accept reasonable flexibility in working arrangements and the allocation of duties to reflect changing roles and responsibilities. This job description may be amended at any time following discussion between the Principal, Appraisal line manager and the member of staff, and will be reviewed regularly. To Apply If you feel you are a suitable candidate and would like to work for this reputable Academy, please click apply to be redirected to their website where you can complete your application.
May 04, 2024
Full time
Receptionist / Administration Assistant Job Type ; Full Time, Permanent Location: Dorking Salary: Scale 3/4 (Greater London Pay Spines) £23,144-£24,948 per annum inclusive of London Weighting Allowance, FTE (£27,028-£29,135 per annum) Hours: Full time, 36 hours, Term Time Only The Role The Academy located in Dorking is a special school for up to 120 boys aged 9 to 16 who have social, emotional and mental health needs. Some students also have moderate learning and attachment difficulties. The school delivers a highly personalised approach to education with small class sizes and lessons that are carefully planned to take into account the needs, interests and abilities of all students so that their learning is more purposeful and engaging. The team at the Academy are driven to secure the best possible outcomes for their students by nurturing them to become well-rounded, confident adults with high aspirations for their future. They are seeking a receptionist to join their team and contribute to their fast improving school. You will carry out reception duties working alongside the administration team to assist in all aspects of the smooth and efficient running of the School Office, including administrative support for all teaching and support staff. Key Responsibilities First point of contact on the reception desk for the general public, parents and visitors to the school, presenting a calm and professional demeanour that sets the tone for a first impression. Ensuring that the schools safeguarding procedures are adhered to when signing in visitors to the school. (Check ID and DBS certificate for supply staff and other agencies for adults working with our students) comparing details with the information supplied by the placing organisation. Maintain a stock of brochures with appropriate leaflets for parents and other visitors. Operation of the electronic access gate entry system and associated CCTV cameras ensuring site security at all times. Making and receiving telephone calls, sending and receiving emails and texts as required (using the school communication system). Redirecting all messages as appropriate ensuring that all information received bas been communicated and dealt with promptly. Receipt of deliveries and liaison with site staff for distribution. Ensuring that the reception is covered at all times with other members of the admin team as necessary. Ensure that the reception area is left secure and tidy at the end of the day. At the direction of the Office Manager, undertake office, clerical and administration tasks. These may include ordering and maintaining school resources, answering phones, photocopying, typing letters and other documents, filing and distribution information. Supporting the Office Manager in a range of administrative duties including the preparation of necessary documents and school reports which will include dealing with highly confidential and sensitive material. Liaising with transport providers to ensure appropriate arrangements are in place for all students. Manage post (in/out). Distribute incoming post to appropriate staff. Weigh and apply appropriate stamps to outgoing postage. Maintaining training records for all school staff with support from SLT. Managing the training record email address, filing certificates and following up with staff if not completed in an appropriate time frame. Managing and organising the address, by forwarding to the appropriate person or responding if required. Represent the school positively and professionally in all contact with the wider community. A shared responsibility with all staff to ensure the health and safety of all members of the school. Establish good relationships with students, acting as a role model and being aware of, and responding appropriately to individual needs. Treat all colleagues in a courteous and helpful manner, challenging discriminating behaviour. Set a good example in terms of dress, punctuality and attendance. Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection - report all concerns to the appropriate person. Attend team and staff meetings and training where required. Any other duties that the Office Manager or Principal may reasonably direct from time to time which are considered to be commensurate with the grade of the job. All staff in school will be expected to accept reasonable flexibility in working arrangements and the allocation of duties to reflect changing roles and responsibilities. This job description may be amended at any time following discussion between the Principal, Appraisal line manager and the member of staff, and will be reviewed regularly. To Apply If you feel you are a suitable candidate and would like to work for this reputable Academy, please click apply to be redirected to their website where you can complete your application.
Part-time Bookkeeper / Accounts Assistant, Fleet, to £16 per hour (30k FTE) This is a part-time role and the client is ideally looking for someone to work 25 hours a week, ideally spread across 4 or 5 days. This is a successful SME business, based in Fleet. It's an office-based role in a small, friendly team environment. There is free onsite parking available (you will need a car). It's a varied role reporting to the Accounts Manager and using Sage 50 / Sage Payroll your responsibilities will include: Accounts Payable Credit Control Invoicing Posting cash Nominal ledger / bank reconciliations Providing payroll support Ad hoc accounts admin as required This position will be temporary at first (and paid weekly), but with a view to quickly becoming a permanent part-time appointment. The hourly rate is negotiable depending on experience but up to a max of £16ph based on a full time equivalent salary of £30k. Previous relevant Sage accounting experience is essential. This position will require someone who can start immediately / 1 week notice max. Applications are being considered immediately -
May 04, 2024
Full time
Part-time Bookkeeper / Accounts Assistant, Fleet, to £16 per hour (30k FTE) This is a part-time role and the client is ideally looking for someone to work 25 hours a week, ideally spread across 4 or 5 days. This is a successful SME business, based in Fleet. It's an office-based role in a small, friendly team environment. There is free onsite parking available (you will need a car). It's a varied role reporting to the Accounts Manager and using Sage 50 / Sage Payroll your responsibilities will include: Accounts Payable Credit Control Invoicing Posting cash Nominal ledger / bank reconciliations Providing payroll support Ad hoc accounts admin as required This position will be temporary at first (and paid weekly), but with a view to quickly becoming a permanent part-time appointment. The hourly rate is negotiable depending on experience but up to a max of £16ph based on a full time equivalent salary of £30k. Previous relevant Sage accounting experience is essential. This position will require someone who can start immediately / 1 week notice max. Applications are being considered immediately -
We are looking for an experienced Workplace Services Manager to join our team at one of Rapport's most prestigious contracts. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in the effective building management for Compass and MITIE and organising and leading multiple service providers in the London Campus in accordance with and to the standards required by Compass and the client, and all other contractors. We have a fantastic relationship with everyone on site and we are the leading relationship builders. The Workplace Services Manager will be responsible for the overall efficient and effective management of the Duty Managers, Workplace Services Team Leaders, and Ambassadors. This is a permanent role, 40 hours per week, Monday to Friday with shift patterns between 7 AM to 7 PM. Overtime may be required on occasion for events out of these hours. Main responsibilities: Actively supporting and participating in the delivery of the workplace strategy Managing client/partner relationships and enhancing customer service at every opportunity Building sustainable relationships with all key stakeholders of workplace services, including but not limited to MITIE/Real Estate/EA Community/Operations Team, etc. Ensuring all buildings on the Campus complete the relevant Space and Utilisation to the highest standard Actively tracking any outstanding jobs and challenges to ensure efficient and timely resolution Ensuring all H&S concerns are highlighted/escalated and resolved/mitigated Ensuring the teams take full ownership and consistent level of service to staff on all floors Supporting the health and wellbeing of the workforce while fostering relationships and building the workplace community Demonstrating positive behavioural style of being polite, positive, helpful, and leading by example The ideal candidate will: Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Have proven people management skills, relevant experience of customer and client services delivery and effectively managing successful teams Have excellent communication skills, the ability to work as part of the team and create rapport with key stakeholders Be proactive, flexible, adaptable in their approach, results-oriented with great attention to detail and the ambition to motivate and develop the team and the self Ideally have a multi-site experience in a similar role, i.e. Corporate Guest Services/5-star hotel or similar background Have an excellent understanding of meeting room booking software systems and how technology can be used to benefit efficiency, reporting and auditing Be IT and computer literate First line HSE qualifications to include risk assessment skills Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 04, 2024
Full time
We are looking for an experienced Workplace Services Manager to join our team at one of Rapport's most prestigious contracts. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in the effective building management for Compass and MITIE and organising and leading multiple service providers in the London Campus in accordance with and to the standards required by Compass and the client, and all other contractors. We have a fantastic relationship with everyone on site and we are the leading relationship builders. The Workplace Services Manager will be responsible for the overall efficient and effective management of the Duty Managers, Workplace Services Team Leaders, and Ambassadors. This is a permanent role, 40 hours per week, Monday to Friday with shift patterns between 7 AM to 7 PM. Overtime may be required on occasion for events out of these hours. Main responsibilities: Actively supporting and participating in the delivery of the workplace strategy Managing client/partner relationships and enhancing customer service at every opportunity Building sustainable relationships with all key stakeholders of workplace services, including but not limited to MITIE/Real Estate/EA Community/Operations Team, etc. Ensuring all buildings on the Campus complete the relevant Space and Utilisation to the highest standard Actively tracking any outstanding jobs and challenges to ensure efficient and timely resolution Ensuring all H&S concerns are highlighted/escalated and resolved/mitigated Ensuring the teams take full ownership and consistent level of service to staff on all floors Supporting the health and wellbeing of the workforce while fostering relationships and building the workplace community Demonstrating positive behavioural style of being polite, positive, helpful, and leading by example The ideal candidate will: Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Have proven people management skills, relevant experience of customer and client services delivery and effectively managing successful teams Have excellent communication skills, the ability to work as part of the team and create rapport with key stakeholders Be proactive, flexible, adaptable in their approach, results-oriented with great attention to detail and the ambition to motivate and develop the team and the self Ideally have a multi-site experience in a similar role, i.e. Corporate Guest Services/5-star hotel or similar background Have an excellent understanding of meeting room booking software systems and how technology can be used to benefit efficiency, reporting and auditing Be IT and computer literate First line HSE qualifications to include risk assessment skills Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Health Case Management Limited (HCML)
Croydon, Surrey
Credit Controller/Billing Assistant Location: Croydon - hybrid working 2 days in the office Salary: £23,000-23,400K per annum plus company benefits Status: Full-time, 12 month FTC Hours: 9.00am - 17:30pm Come and join our dedicated Credit Control team. We have a wealth of experience working across our client accounts and are looking for an effective team player who will be excited to convert our sales into cash. Your responsibility of this role is to manage assigned accounts and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. The focus of this role is to primarily concentrate on the 120 days debt with the objective of reducing this balance to a minimum. About the Role Manage assigned main ledger accounts and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. Manage excel medical and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. Manage and chase payment for all outstanding invoices that have fallen outside our agreed payment terms with clients. Raise and issue invoices to our clients customers for patient liability and excesses. Send via email/load into portal any invoices that require specialized consideration. Chase and liaise with internal departments and case managers to expedite the clearance of queries. Distribution of monthly customer statements and follow-up with customers regarding any queries Code, post, and allocate cash collected in the relevant bank accounts, and PayPal. Code, post, and allocate cheques received. Raise transfer between accounts and ensure correctly posted into financials. Raise remittance requests, especially for our clients payments. Scan and electronically file all our clients statement of accounts. Manage unallocated cash levels across all accounts. Complete write-off requests quarterly for excel medical and QMH. Run end of month reports Complete excel medical bank reconciliation at the end of every month. Cover colleague and manager in their absence, completing all expected work and assisting in queries. Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills One year's experience in a Credit Control function in a medium-sized business Experience working in a Finance team Intermediate Excel skills (ability to use vlookups) Experience working with shared Inboxes Strong IT skills including advanced Excel Demonstrable experience working with operational teams to resolve queries. Working with an accounting package and online banking facilities High degree of flexibility and ability to adapt quickly. Can do attitude and team player. Desirable Skills Experience working with Microsoft Dynamics and Business Central Experience within the insurance, healthcare or legal sector We are looking for an enthusiastic, committed and target driven individual with good IT skills to join our team. This role would suit someone who worked as a Finance administrator, Billing administrator, Credit Analyst or Payments handler. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
May 04, 2024
Full time
Credit Controller/Billing Assistant Location: Croydon - hybrid working 2 days in the office Salary: £23,000-23,400K per annum plus company benefits Status: Full-time, 12 month FTC Hours: 9.00am - 17:30pm Come and join our dedicated Credit Control team. We have a wealth of experience working across our client accounts and are looking for an effective team player who will be excited to convert our sales into cash. Your responsibility of this role is to manage assigned accounts and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. The focus of this role is to primarily concentrate on the 120 days debt with the objective of reducing this balance to a minimum. About the Role Manage assigned main ledger accounts and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. Manage excel medical and chase payment for all outstanding invoices that have fallen outside our agreed payment terms. Manage and chase payment for all outstanding invoices that have fallen outside our agreed payment terms with clients. Raise and issue invoices to our clients customers for patient liability and excesses. Send via email/load into portal any invoices that require specialized consideration. Chase and liaise with internal departments and case managers to expedite the clearance of queries. Distribution of monthly customer statements and follow-up with customers regarding any queries Code, post, and allocate cash collected in the relevant bank accounts, and PayPal. Code, post, and allocate cheques received. Raise transfer between accounts and ensure correctly posted into financials. Raise remittance requests, especially for our clients payments. Scan and electronically file all our clients statement of accounts. Manage unallocated cash levels across all accounts. Complete write-off requests quarterly for excel medical and QMH. Run end of month reports Complete excel medical bank reconciliation at the end of every month. Cover colleague and manager in their absence, completing all expected work and assisting in queries. Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills One year's experience in a Credit Control function in a medium-sized business Experience working in a Finance team Intermediate Excel skills (ability to use vlookups) Experience working with shared Inboxes Strong IT skills including advanced Excel Demonstrable experience working with operational teams to resolve queries. Working with an accounting package and online banking facilities High degree of flexibility and ability to adapt quickly. Can do attitude and team player. Desirable Skills Experience working with Microsoft Dynamics and Business Central Experience within the insurance, healthcare or legal sector We are looking for an enthusiastic, committed and target driven individual with good IT skills to join our team. This role would suit someone who worked as a Finance administrator, Billing administrator, Credit Analyst or Payments handler. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
An established provider of professional and bespoke warehouse location labels and warehouse signage is looking for a driven and confident Project Coordinator/Production Coordinator/Order Processing Specialist to join their expanding business based in Warrington. BASIC SALARY: £24,000 - £29,000 BENEFITS: 25 Days Holiday + Stats Pension Healthcare Free Parking LOCATION: Warrington COMMUTABLE LOCATIONS: Manchester, Wigan, Liverpool, Stockport, St Helens, Bolton, Preston JOB DESCRIPTION: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels The successful Project Coordinator/Production Coordinator will manage projects from point of sale through to delivery/installation and will be involved at every step throughout the project/order process. The process involves checking large amounts of information that is received in Excel format. You will enjoy checking data, designing labels using our software with attention to minor details. You will be communicating all aspects of the project directly with the customer and this part of "Project and Account Management" will be vital in making a success of the role. This is a role for someone who wants to see things through to the end and genuinely takes a pride in the work that they undertake. Your duties will include: Extensive use of Excel and manipulation of data sets. Designing, proofing, and producing labels and signage. Submitting data files ready for sign off, arranging and overseeing delivery / installation. Managing customer expectations and ensuring all data required is collected ahead of deadlines. Communicating daily with on-site installation teams, responding to their queries. PERSON REQUIREMENTS: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels We would be delighted to receive applications from down to earth individuals who have a strong, can-do attitude, a willingness to "get stuck in" and support the needs of the business. You may have a background in warehousing, manufacturing, or logistics or have worked in a production, order processing or project related role/ environment before. You will need: Strong communication skills in a fast-paced environment. Strength of character and the ability to work under pressure. A positive outlook and approachable nature. Strong organisation skills with attention to detail. The ability to deal with external stake holders across a broad range of job functions from Warehouse Assistants to General Managers. Honesty, integrity, and the willingness to be a team player. THE COMPANY: Established in 2006, we have consistently grown and now operate out of a large modern facility. Our team offers a professional, technical solution that enables improved efficiency and cost reduction to our customers. We have rapidly developed a significant foothold and an established reputation with the major players within the warehouse, distribution, and logistics markets. PROSPECTS: This role offers the chance to develop within a company displaying continued growth. Development within the role is a real possibility for someone who adopts a can-do attitude and is keen to learn all aspects of the business. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Warehouse Assistant, Production Manager, Production Assistant, Order Processing Administrator, Logistics Coordinator, Order Processor, Production Coordinator, Production Supervisor, Warehouse Supervisor, Production Administrator, Production Officer, Project Coordinator, Project Assistant - Printing, Shelving, Labels, Racking, Signage, Netting, Floor Marking, Manufacturer, Warehouse, Warehousing, Signs, Logistics. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO17631, Wallace Hind Selection
May 04, 2024
Full time
An established provider of professional and bespoke warehouse location labels and warehouse signage is looking for a driven and confident Project Coordinator/Production Coordinator/Order Processing Specialist to join their expanding business based in Warrington. BASIC SALARY: £24,000 - £29,000 BENEFITS: 25 Days Holiday + Stats Pension Healthcare Free Parking LOCATION: Warrington COMMUTABLE LOCATIONS: Manchester, Wigan, Liverpool, Stockport, St Helens, Bolton, Preston JOB DESCRIPTION: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels The successful Project Coordinator/Production Coordinator will manage projects from point of sale through to delivery/installation and will be involved at every step throughout the project/order process. The process involves checking large amounts of information that is received in Excel format. You will enjoy checking data, designing labels using our software with attention to minor details. You will be communicating all aspects of the project directly with the customer and this part of "Project and Account Management" will be vital in making a success of the role. This is a role for someone who wants to see things through to the end and genuinely takes a pride in the work that they undertake. Your duties will include: Extensive use of Excel and manipulation of data sets. Designing, proofing, and producing labels and signage. Submitting data files ready for sign off, arranging and overseeing delivery / installation. Managing customer expectations and ensuring all data required is collected ahead of deadlines. Communicating daily with on-site installation teams, responding to their queries. PERSON REQUIREMENTS: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels We would be delighted to receive applications from down to earth individuals who have a strong, can-do attitude, a willingness to "get stuck in" and support the needs of the business. You may have a background in warehousing, manufacturing, or logistics or have worked in a production, order processing or project related role/ environment before. You will need: Strong communication skills in a fast-paced environment. Strength of character and the ability to work under pressure. A positive outlook and approachable nature. Strong organisation skills with attention to detail. The ability to deal with external stake holders across a broad range of job functions from Warehouse Assistants to General Managers. Honesty, integrity, and the willingness to be a team player. THE COMPANY: Established in 2006, we have consistently grown and now operate out of a large modern facility. Our team offers a professional, technical solution that enables improved efficiency and cost reduction to our customers. We have rapidly developed a significant foothold and an established reputation with the major players within the warehouse, distribution, and logistics markets. PROSPECTS: This role offers the chance to develop within a company displaying continued growth. Development within the role is a real possibility for someone who adopts a can-do attitude and is keen to learn all aspects of the business. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Warehouse Assistant, Production Manager, Production Assistant, Order Processing Administrator, Logistics Coordinator, Order Processor, Production Coordinator, Production Supervisor, Warehouse Supervisor, Production Administrator, Production Officer, Project Coordinator, Project Assistant - Printing, Shelving, Labels, Racking, Signage, Netting, Floor Marking, Manufacturer, Warehouse, Warehousing, Signs, Logistics. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO17631, Wallace Hind Selection
MARKETING ASSISTANT MANCHESTER - HYBRID WORKING (2 days a week WFH) UP TO 24,500 + FANTASTIC BENEFITS + EXCELLENT TRAINING AND PROGRESSION THE BENEFITS: Hybrid working - 3 days in office, 2 days work from home 29 days holiday PLUS Bank Holidays Private healthcare Health cashback scheme 50% contribution to gym membership Free Lunch & Breakfast EVERYDAY! Fantastic career development (One of their Marketing Managers joined in this role 2 years ago!) THE OPPORTUNITY: We're recruiting for a well-respected business that due to expansion is seeking a Marketing Executive / Marketing Assistant to join the team. They pride themselves on their company values and culture and offer fantastic career prospects. You will be working directly with the Marketing Manager to plan, manage and execute all marketing activity including social media, web content, email marketing, events and offline marketing. The successful candidate will need experience as a level as you'll be involved in the full marketing mix with the support of the Marketing Manager. This is an excellent opportunity for a career-driven individual who wants to join a rapidly growing team. THE MARKETING ASSISTANT ROLE: Creating content for social media and managing the activity across all accounts and platforms Creating engaging blogs, guides, videos, emails, infographics and other content and collateral Assisting with internal communications Creating email marketing campaigns using Hubspot Producing reports and analytics to measure campaign and content performance Identifying and recommending areas of improvement Supporting with events and event promotion Keeping the website content up to date using the web content management system THE PERSON: Experience as a Marketing Executive, Marketing Coordinator, Marketing Assistant, Digital Marketing Executive, Digital Marketing Coordinator, Digital Marketing Assistant or similar Experience in Professional Services Previous experience in a broad marketing role covering content writing, social media, email marketing, website management etc Design skills such ad Canva, InDesign, Photoshop or similar are desirable Confident to create engaging multichannel content Able to manage a varied workload Keen to learn and develop Highly organised individual who can coordinate projects and get involved in hands-on delivery A highly confident individual who can effectively communicate at all levels TO APPLY: To apply for the Marketing Assistant position, please send your CV for immediate consideration via the advertisement. Get Recruited is acting as an Employment Agency in relation to this vacancy.
May 04, 2024
Full time
MARKETING ASSISTANT MANCHESTER - HYBRID WORKING (2 days a week WFH) UP TO 24,500 + FANTASTIC BENEFITS + EXCELLENT TRAINING AND PROGRESSION THE BENEFITS: Hybrid working - 3 days in office, 2 days work from home 29 days holiday PLUS Bank Holidays Private healthcare Health cashback scheme 50% contribution to gym membership Free Lunch & Breakfast EVERYDAY! Fantastic career development (One of their Marketing Managers joined in this role 2 years ago!) THE OPPORTUNITY: We're recruiting for a well-respected business that due to expansion is seeking a Marketing Executive / Marketing Assistant to join the team. They pride themselves on their company values and culture and offer fantastic career prospects. You will be working directly with the Marketing Manager to plan, manage and execute all marketing activity including social media, web content, email marketing, events and offline marketing. The successful candidate will need experience as a level as you'll be involved in the full marketing mix with the support of the Marketing Manager. This is an excellent opportunity for a career-driven individual who wants to join a rapidly growing team. THE MARKETING ASSISTANT ROLE: Creating content for social media and managing the activity across all accounts and platforms Creating engaging blogs, guides, videos, emails, infographics and other content and collateral Assisting with internal communications Creating email marketing campaigns using Hubspot Producing reports and analytics to measure campaign and content performance Identifying and recommending areas of improvement Supporting with events and event promotion Keeping the website content up to date using the web content management system THE PERSON: Experience as a Marketing Executive, Marketing Coordinator, Marketing Assistant, Digital Marketing Executive, Digital Marketing Coordinator, Digital Marketing Assistant or similar Experience in Professional Services Previous experience in a broad marketing role covering content writing, social media, email marketing, website management etc Design skills such ad Canva, InDesign, Photoshop or similar are desirable Confident to create engaging multichannel content Able to manage a varied workload Keen to learn and develop Highly organised individual who can coordinate projects and get involved in hands-on delivery A highly confident individual who can effectively communicate at all levels TO APPLY: To apply for the Marketing Assistant position, please send your CV for immediate consideration via the advertisement. Get Recruited is acting as an Employment Agency in relation to this vacancy.
General Manager and Financial Accountant ITALIAN SPEAKER - London General Manager and Financial Accountant ITALIAN SPEAKER We are seeking a meticulous and detail-oriented Financial Accountant to join our finance team to be based in our London office. The Assistant General Manager Financial Accountant will be responsible for managing financial transactions, preparing financial reports, and ensuring compliance with accounting standards and regulations. The ideal candidate will possess strong analytical skills, a solid understanding of accounting principles, and the ability to work efficiently in a dynamic environment. Main Job Tasks and Responsibilities Oversee day-to-day operations of the team ; Lead and mentor team to optimize performance and foster a culture of collaboration and innovation ; Analyse market trends and competitive landscape to identify opportunities for growth and expansion ; Produce Cash flow , quarterly report and Budget for the company ; Ensure compliance with regulatory requirements and industry standards especially regarding the AML procedure ; Monitor financial performance and budgetary compliance ; Foster strong relationships with key stakeholders, including clients, suppliers, and regulatory agencies ; Drive initiatives to enhance operational efficiency, productivity, and customer satisfaction ; Evaluate and implement technological solutions to streamline processes and improve business performance ; Represent the company in external meetings, conferences, and industry events. Financial Accountant Responsibility Support junior team; Control a portfolio of key clients; Maintain and reconcile general ledger accounts, ensuring accuracy and completeness of financial data; Prepare financial statements, including balance sheets, income statements, and cash flow statements; Preparation and Annual tax returns, including VAT, payroll tax, and income tax filings Preparation of ad hoc report requested by clients; Assist the clients with Internal and external auditors; Preparation of self-assessment for individuals; The ability to interact at all levels internal and external of the organization; Perform other duties as assigned by clients; Deal with external professionals and other partners; Providing consultancy to clients. Profile At least four years of accounting experience Experience in Finance practice Good team player, hardworking, mature and professional individual Ability to work under pressure is a must Proactive individual Excel Advanced Level (pivot table, vlookup) Knowledge of Sage, Quickbooks, Xero, Brightpay, Navision Fill the form and you will be contacted in a short time by one of our consultants Countries of interest Bulgaria China Hong Kong India Italy Singapore Switzerland Thailand UAE UK USA
May 04, 2024
Full time
General Manager and Financial Accountant ITALIAN SPEAKER - London General Manager and Financial Accountant ITALIAN SPEAKER We are seeking a meticulous and detail-oriented Financial Accountant to join our finance team to be based in our London office. The Assistant General Manager Financial Accountant will be responsible for managing financial transactions, preparing financial reports, and ensuring compliance with accounting standards and regulations. The ideal candidate will possess strong analytical skills, a solid understanding of accounting principles, and the ability to work efficiently in a dynamic environment. Main Job Tasks and Responsibilities Oversee day-to-day operations of the team ; Lead and mentor team to optimize performance and foster a culture of collaboration and innovation ; Analyse market trends and competitive landscape to identify opportunities for growth and expansion ; Produce Cash flow , quarterly report and Budget for the company ; Ensure compliance with regulatory requirements and industry standards especially regarding the AML procedure ; Monitor financial performance and budgetary compliance ; Foster strong relationships with key stakeholders, including clients, suppliers, and regulatory agencies ; Drive initiatives to enhance operational efficiency, productivity, and customer satisfaction ; Evaluate and implement technological solutions to streamline processes and improve business performance ; Represent the company in external meetings, conferences, and industry events. Financial Accountant Responsibility Support junior team; Control a portfolio of key clients; Maintain and reconcile general ledger accounts, ensuring accuracy and completeness of financial data; Prepare financial statements, including balance sheets, income statements, and cash flow statements; Preparation and Annual tax returns, including VAT, payroll tax, and income tax filings Preparation of ad hoc report requested by clients; Assist the clients with Internal and external auditors; Preparation of self-assessment for individuals; The ability to interact at all levels internal and external of the organization; Perform other duties as assigned by clients; Deal with external professionals and other partners; Providing consultancy to clients. Profile At least four years of accounting experience Experience in Finance practice Good team player, hardworking, mature and professional individual Ability to work under pressure is a must Proactive individual Excel Advanced Level (pivot table, vlookup) Knowledge of Sage, Quickbooks, Xero, Brightpay, Navision Fill the form and you will be contacted in a short time by one of our consultants Countries of interest Bulgaria China Hong Kong India Italy Singapore Switzerland Thailand UAE UK USA
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK's leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers' issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams- from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
May 04, 2024
Full time
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK's leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers' issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams- from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by £3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 12 years - Have not been banned from driving in the last 4 years - Have no more than 6 points on your licence.
May 04, 2024
Full time
My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by £3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 12 years - Have not been banned from driving in the last 4 years - Have no more than 6 points on your licence.