Job Description Area Sales Manager - Home/Field Based - Southampton/Portsmouth Competitive salary, dependent on experience, plus bonus structure, excellent career development, company car, discounted products and services and much more Here at Medina, we have ambitious growth plans and are currently looking for an Area Sales Manager within our thriving foodservice business, looking after independent customers. As an Area Sales Manager you'll be responsible for winning and maximising business opportunities within the Southampton, Portsmouth and Hampshire areas. This is a really exciting opportunity for someone who thrives on building long term relationships working towards targets and you'll love being out in the field, WHILST having the opportunity to grow in your career, what are you waiting for? So, what will you be doing? You'll solely be responsible for the success of your own area by achieving the following. Research sales opportunities and prospects in your designated area, actively promoting and developing new sales opportunities both within existing business and also other businesses in the area to achieve sales targets and drive the Medina sales growth strategy. Build and leverage strong customer relationships within your area through constant selling, face to face meetings, understanding the customer needs and maintain a high level of customer service ensuring customer satisfaction and retention. Onboard new customers effectively & successfully whilst ensuring close working relationships with existing accounts and recording onto our CRM system. Work closely with our distribution Centre and drivers to create a strong team working ethos. Deliver profitable volume growth and hit targets Monitor competitor and independent market activity around your area and propositions to ensure you are offering our customers the best solutions and insight from the biggest Foodservice provider in the world We are looking for someone who has the ability to not only win new business but also maximise sales through our existing customers. Ideally you'll come from a Field Sales/ Account Management background and be commercially astute, technically proficient in excel with the ability to build and maintain relationships. Not to mention, you must have a passion for sales! It would also be great if you had a food background, but this is not essential. In return we offer a competitive base salary along with fantastic bonus potential, a home/field- based contract, company car, additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price. In addition, you'll have the opportunity to further enhance your skills through our industry leading Learning & Development programmes and with a salesforce of over 100 people, progress into a vast range of commercial roles to really develop your career.
Apr 27, 2024
Full time
Job Description Area Sales Manager - Home/Field Based - Southampton/Portsmouth Competitive salary, dependent on experience, plus bonus structure, excellent career development, company car, discounted products and services and much more Here at Medina, we have ambitious growth plans and are currently looking for an Area Sales Manager within our thriving foodservice business, looking after independent customers. As an Area Sales Manager you'll be responsible for winning and maximising business opportunities within the Southampton, Portsmouth and Hampshire areas. This is a really exciting opportunity for someone who thrives on building long term relationships working towards targets and you'll love being out in the field, WHILST having the opportunity to grow in your career, what are you waiting for? So, what will you be doing? You'll solely be responsible for the success of your own area by achieving the following. Research sales opportunities and prospects in your designated area, actively promoting and developing new sales opportunities both within existing business and also other businesses in the area to achieve sales targets and drive the Medina sales growth strategy. Build and leverage strong customer relationships within your area through constant selling, face to face meetings, understanding the customer needs and maintain a high level of customer service ensuring customer satisfaction and retention. Onboard new customers effectively & successfully whilst ensuring close working relationships with existing accounts and recording onto our CRM system. Work closely with our distribution Centre and drivers to create a strong team working ethos. Deliver profitable volume growth and hit targets Monitor competitor and independent market activity around your area and propositions to ensure you are offering our customers the best solutions and insight from the biggest Foodservice provider in the world We are looking for someone who has the ability to not only win new business but also maximise sales through our existing customers. Ideally you'll come from a Field Sales/ Account Management background and be commercially astute, technically proficient in excel with the ability to build and maintain relationships. Not to mention, you must have a passion for sales! It would also be great if you had a food background, but this is not essential. In return we offer a competitive base salary along with fantastic bonus potential, a home/field- based contract, company car, additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price. In addition, you'll have the opportunity to further enhance your skills through our industry leading Learning & Development programmes and with a salesforce of over 100 people, progress into a vast range of commercial roles to really develop your career.
Senior Content Marketing Executive Permanent Andover, Head Office / hybrid working £36,000 - £44,000 + discretionary bonus + flexible benefits pot + pension + healthplan + 36 days holiday + hybrid working Are you passionate about making a positive impact on people's lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (e.g. physio) and much more by providing financial support to those that really need it. But we're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. We're looking for a Senior Content Marketing Executive to join our Content Marketing team of three, reporting into the Content Marketing Manager. Day to day, you'll plan, produce and deliver content, working closely with sales teams as part of a taskforce, focusing on our Denplan business. In terms of collaborating with the wider Marketing function: you'll work closely with the Brand & Creative team to deliver the content that sits behind a year-long campaign calendar, also supporting the needs and requirements of the Product Marketing, Communications, Growth and CRM teams. Your role plays a key part in building awareness of our brand, and you'll be delivering creative, best-in-class content across multiple marketing channels. Responsibilities include: • Providing content marketing support alongside sales teams as part of a taskforce • Supporting the management of content plans for Simplyhealth Corporate, Simplyhealth Consumer, Denplan B2B (dentists and corporates) and Denplan B2C (patients), meeting the needs and requirements of Product Marketing, Communications, Growth and CRM teams • Timely creation of collateral, event requirements, advertising, articles/blogs, social posts and more, across all products • Be the voice of the customer, staying close to customer trends, performance data and identifying opportunities to differentiate and improve our content offering • Ensuring all content is clinically sound, compliant, and accurate, by ensuring audit-trail (Resource Den) approval • Stakeholder collaboration and management to develop insight-led content, as well as successfully deploying content via relevant channels and in relevant formats • Close alignment with the Brand & Creative team to deliver year-long campaign calendar, for all audiences and products • Consistently making data-driven decisions, with heavy interest and investment in the performance of content, working with the Content Marketing Manager to create OKRs and KPIs at the point of ideation, and take joint responsibility, alongside channel owners, to ensure in-channel content performance is closely monitored and reported on.
Apr 27, 2024
Full time
Senior Content Marketing Executive Permanent Andover, Head Office / hybrid working £36,000 - £44,000 + discretionary bonus + flexible benefits pot + pension + healthplan + 36 days holiday + hybrid working Are you passionate about making a positive impact on people's lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (e.g. physio) and much more by providing financial support to those that really need it. But we're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. We're looking for a Senior Content Marketing Executive to join our Content Marketing team of three, reporting into the Content Marketing Manager. Day to day, you'll plan, produce and deliver content, working closely with sales teams as part of a taskforce, focusing on our Denplan business. In terms of collaborating with the wider Marketing function: you'll work closely with the Brand & Creative team to deliver the content that sits behind a year-long campaign calendar, also supporting the needs and requirements of the Product Marketing, Communications, Growth and CRM teams. Your role plays a key part in building awareness of our brand, and you'll be delivering creative, best-in-class content across multiple marketing channels. Responsibilities include: • Providing content marketing support alongside sales teams as part of a taskforce • Supporting the management of content plans for Simplyhealth Corporate, Simplyhealth Consumer, Denplan B2B (dentists and corporates) and Denplan B2C (patients), meeting the needs and requirements of Product Marketing, Communications, Growth and CRM teams • Timely creation of collateral, event requirements, advertising, articles/blogs, social posts and more, across all products • Be the voice of the customer, staying close to customer trends, performance data and identifying opportunities to differentiate and improve our content offering • Ensuring all content is clinically sound, compliant, and accurate, by ensuring audit-trail (Resource Den) approval • Stakeholder collaboration and management to develop insight-led content, as well as successfully deploying content via relevant channels and in relevant formats • Close alignment with the Brand & Creative team to deliver year-long campaign calendar, for all audiences and products • Consistently making data-driven decisions, with heavy interest and investment in the performance of content, working with the Content Marketing Manager to create OKRs and KPIs at the point of ideation, and take joint responsibility, alongside channel owners, to ensure in-channel content performance is closely monitored and reported on.
Marketing & CRM Manager (DotDigital & PowerB) Location: Farnham, Surrey Salary: £50k + Excellent Benefits The Client: Our client is a reputable provider of optical and hearing care services, dedicated to delivering outstanding service to its clientele. The Role: As a Senior Marketing Manager, you'll lead the development and implementation of cutting-edge CRM strategies to enhance customer engagement, loyalty, and satisfaction. Responsibilities: Oversee multi-channel campaigns, leveraging expertise in email, SMS, letters, and phone outreach. Utilise first-party data to identify key segments and insights for refined CRM KPIs. Manage end-to-end email communications, including planning, segmentation, delivery, and analysis. Maintain relationships with CRM tools like DotDigital, managing the data tech stack. Set and analyse SMART metrics to ensure continuous improvement in CRM effectiveness. Foster collaboration across departments and stakeholders to drive CRM initiatives. Ensure data compliance and GDPR governance within the business. Requirements: Essential: Previously worked as a Marketing Manager or in a similar role. Proven experience in delivering comprehensive CRM programs. Familiarity with DotDigital and PowerBI. Strong skills in HTML/CSS for email campaign creation. Expertise in setting and measuring CRM-specific KPIs. Skilled in analytical tools like Google Analytics. Desirable: Experience with SQL queries. Familiarity with Optix and Auditdata. Understanding of digital marketing channels. Benefits: Competitive salary Medical cash plan Staff, family and friends discount Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Apr 27, 2024
Full time
Marketing & CRM Manager (DotDigital & PowerB) Location: Farnham, Surrey Salary: £50k + Excellent Benefits The Client: Our client is a reputable provider of optical and hearing care services, dedicated to delivering outstanding service to its clientele. The Role: As a Senior Marketing Manager, you'll lead the development and implementation of cutting-edge CRM strategies to enhance customer engagement, loyalty, and satisfaction. Responsibilities: Oversee multi-channel campaigns, leveraging expertise in email, SMS, letters, and phone outreach. Utilise first-party data to identify key segments and insights for refined CRM KPIs. Manage end-to-end email communications, including planning, segmentation, delivery, and analysis. Maintain relationships with CRM tools like DotDigital, managing the data tech stack. Set and analyse SMART metrics to ensure continuous improvement in CRM effectiveness. Foster collaboration across departments and stakeholders to drive CRM initiatives. Ensure data compliance and GDPR governance within the business. Requirements: Essential: Previously worked as a Marketing Manager or in a similar role. Proven experience in delivering comprehensive CRM programs. Familiarity with DotDigital and PowerBI. Strong skills in HTML/CSS for email campaign creation. Expertise in setting and measuring CRM-specific KPIs. Skilled in analytical tools like Google Analytics. Desirable: Experience with SQL queries. Familiarity with Optix and Auditdata. Understanding of digital marketing channels. Benefits: Competitive salary Medical cash plan Staff, family and friends discount Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Senior Content Marketing Executive Permanent Andover, Head Office / hybrid working £36,000 - £44,000 + discretionary bonus + flexible benefits pot + pension + healthplan + 36 days holiday + hybrid working Are you passionate about making a positive impact on people's lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (e.g. physio) and much more by providing financial support to those that really need it. But we're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. We're looking for a Senior Content Marketing Executive to join our Content Marketing team of three, reporting into the Content Marketing Manager. Day to day, you'll plan, produce and deliver content, working closely with sales teams as part of a taskforce, focusing on our Denplan business. In terms of collaborating with the wider Marketing function: you'll work closely with the Brand & Creative team to deliver the content that sits behind a year-long campaign calendar, also supporting the needs and requirements of the Product Marketing, Communications, Growth and CRM teams. Your role plays a key part in building awareness of our brand, and you'll be delivering creative, best-in-class content across multiple marketing channels. Responsibilities include: • Providing content marketing support alongside sales teams as part of a taskforce • Supporting the management of content plans for Simplyhealth Corporate, Simplyhealth Consumer, Denplan B2B (dentists and corporates) and Denplan B2C (patients), meeting the needs and requirements of Product Marketing, Communications, Growth and CRM teams • Timely creation of collateral, event requirements, advertising, articles/blogs, social posts and more, across all products • Be the voice of the customer, staying close to customer trends, performance data and identifying opportunities to differentiate and improve our content offering • Ensuring all content is clinically sound, compliant, and accurate, by ensuring audit-trail (Resource Den) approval • Stakeholder collaboration and management to develop insight-led content, as well as successfully deploying content via relevant channels and in relevant formats • Close alignment with the Brand & Creative team to deliver year-long campaign calendar, for all audiences and products • Consistently making data-driven decisions, with heavy interest and investment in the performance of content, working with the Content Marketing Manager to create OKRs and KPIs at the point of ideation, and take joint responsibility, alongside channel owners, to ensure in-channel content performance is closely monitored and reported on.
Apr 27, 2024
Full time
Senior Content Marketing Executive Permanent Andover, Head Office / hybrid working £36,000 - £44,000 + discretionary bonus + flexible benefits pot + pension + healthplan + 36 days holiday + hybrid working Are you passionate about making a positive impact on people's lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (e.g. physio) and much more by providing financial support to those that really need it. But we're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. We're looking for a Senior Content Marketing Executive to join our Content Marketing team of three, reporting into the Content Marketing Manager. Day to day, you'll plan, produce and deliver content, working closely with sales teams as part of a taskforce, focusing on our Denplan business. In terms of collaborating with the wider Marketing function: you'll work closely with the Brand & Creative team to deliver the content that sits behind a year-long campaign calendar, also supporting the needs and requirements of the Product Marketing, Communications, Growth and CRM teams. Your role plays a key part in building awareness of our brand, and you'll be delivering creative, best-in-class content across multiple marketing channels. Responsibilities include: • Providing content marketing support alongside sales teams as part of a taskforce • Supporting the management of content plans for Simplyhealth Corporate, Simplyhealth Consumer, Denplan B2B (dentists and corporates) and Denplan B2C (patients), meeting the needs and requirements of Product Marketing, Communications, Growth and CRM teams • Timely creation of collateral, event requirements, advertising, articles/blogs, social posts and more, across all products • Be the voice of the customer, staying close to customer trends, performance data and identifying opportunities to differentiate and improve our content offering • Ensuring all content is clinically sound, compliant, and accurate, by ensuring audit-trail (Resource Den) approval • Stakeholder collaboration and management to develop insight-led content, as well as successfully deploying content via relevant channels and in relevant formats • Close alignment with the Brand & Creative team to deliver year-long campaign calendar, for all audiences and products • Consistently making data-driven decisions, with heavy interest and investment in the performance of content, working with the Content Marketing Manager to create OKRs and KPIs at the point of ideation, and take joint responsibility, alongside channel owners, to ensure in-channel content performance is closely monitored and reported on.
Senior Content Marketing Executive Permanent Andover, Head Office / hybrid working £36,000 - £44,000 + discretionary bonus + flexible benefits pot + pension + healthplan + 36 days holiday + hybrid working Are you passionate about making a positive impact on people's lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (e.g. physio) and much more by providing financial support to those that really need it. But we're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. We're looking for a Senior Content Marketing Executive to join our Content Marketing team of three, reporting into the Content Marketing Manager. Day to day, you'll plan, produce and deliver content, working closely with sales teams as part of a taskforce, focusing on our Denplan business. In terms of collaborating with the wider Marketing function: you'll work closely with the Brand & Creative team to deliver the content that sits behind a year-long campaign calendar, also supporting the needs and requirements of the Product Marketing, Communications, Growth and CRM teams. Your role plays a key part in building awareness of our brand, and you'll be delivering creative, best-in-class content across multiple marketing channels. Responsibilities include: • Providing content marketing support alongside sales teams as part of a taskforce • Supporting the management of content plans for Simplyhealth Corporate, Simplyhealth Consumer, Denplan B2B (dentists and corporates) and Denplan B2C (patients), meeting the needs and requirements of Product Marketing, Communications, Growth and CRM teams • Timely creation of collateral, event requirements, advertising, articles/blogs, social posts and more, across all products • Be the voice of the customer, staying close to customer trends, performance data and identifying opportunities to differentiate and improve our content offering • Ensuring all content is clinically sound, compliant, and accurate, by ensuring audit-trail (Resource Den) approval • Stakeholder collaboration and management to develop insight-led content, as well as successfully deploying content via relevant channels and in relevant formats • Close alignment with the Brand & Creative team to deliver year-long campaign calendar, for all audiences and products • Consistently making data-driven decisions, with heavy interest and investment in the performance of content, working with the Content Marketing Manager to create OKRs and KPIs at the point of ideation, and take joint responsibility, alongside channel owners, to ensure in-channel content performance is closely monitored and reported on.
Apr 27, 2024
Full time
Senior Content Marketing Executive Permanent Andover, Head Office / hybrid working £36,000 - £44,000 + discretionary bonus + flexible benefits pot + pension + healthplan + 36 days holiday + hybrid working Are you passionate about making a positive impact on people's lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (e.g. physio) and much more by providing financial support to those that really need it. But we're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. We're looking for a Senior Content Marketing Executive to join our Content Marketing team of three, reporting into the Content Marketing Manager. Day to day, you'll plan, produce and deliver content, working closely with sales teams as part of a taskforce, focusing on our Denplan business. In terms of collaborating with the wider Marketing function: you'll work closely with the Brand & Creative team to deliver the content that sits behind a year-long campaign calendar, also supporting the needs and requirements of the Product Marketing, Communications, Growth and CRM teams. Your role plays a key part in building awareness of our brand, and you'll be delivering creative, best-in-class content across multiple marketing channels. Responsibilities include: • Providing content marketing support alongside sales teams as part of a taskforce • Supporting the management of content plans for Simplyhealth Corporate, Simplyhealth Consumer, Denplan B2B (dentists and corporates) and Denplan B2C (patients), meeting the needs and requirements of Product Marketing, Communications, Growth and CRM teams • Timely creation of collateral, event requirements, advertising, articles/blogs, social posts and more, across all products • Be the voice of the customer, staying close to customer trends, performance data and identifying opportunities to differentiate and improve our content offering • Ensuring all content is clinically sound, compliant, and accurate, by ensuring audit-trail (Resource Den) approval • Stakeholder collaboration and management to develop insight-led content, as well as successfully deploying content via relevant channels and in relevant formats • Close alignment with the Brand & Creative team to deliver year-long campaign calendar, for all audiences and products • Consistently making data-driven decisions, with heavy interest and investment in the performance of content, working with the Content Marketing Manager to create OKRs and KPIs at the point of ideation, and take joint responsibility, alongside channel owners, to ensure in-channel content performance is closely monitored and reported on.
We are currently recruiting for a Sales Administrator. Our client, a is a fast-growing aviation company strategically located near Gatwick airport and in close proximity to all other London airports. They provide support / products to aircraft companies and are often the preferred supplier. They are looking for an additional employee due to rapidly expanding, this is a full-time permanent position located on site, with free parking. You will collaborate within a team structure, reporting directly to the Regional Sales Manager. Your responsibilities will include acting as a primary contact for customer inquiries regarding products, orders, and deliveries, as well as providing support to sales executives. The ideal candidate for this Sales Administrator role must be results-driven and possess extensive knowledge of customer service best practices. Ultimately, your role will be pivotal in delivering exceptional customer service and supporting to meet sales objectives. If you are highly organised and thrive in a team environment, we would love to hear from you. Responsibilities as a Sales Administrator Support sales executives and other departments by assisting with workload. Utilise online databases to access up-to-date market prices and advise the sales executives. Handle inbound and outbound calls for quoting. Manage various sale inboxes for customer needs. Enter data into the system accurately. Cultivate and sustain customer relationships - customer service. Keep updated on new products and features. If you have completed previous roles in sales administration or sales support this would be preferred, but the client will give full training. Prior work updating and maintaining customer's records on a CRM system is a desirable skill. You will need strong organisational and multitasking abilities, be a collaborative team player with a high level of commitment and capable of meeting strict deadlines, For more information about this Sales Administrator role, please contact Katie at Clearline Recruitment
Apr 27, 2024
Full time
We are currently recruiting for a Sales Administrator. Our client, a is a fast-growing aviation company strategically located near Gatwick airport and in close proximity to all other London airports. They provide support / products to aircraft companies and are often the preferred supplier. They are looking for an additional employee due to rapidly expanding, this is a full-time permanent position located on site, with free parking. You will collaborate within a team structure, reporting directly to the Regional Sales Manager. Your responsibilities will include acting as a primary contact for customer inquiries regarding products, orders, and deliveries, as well as providing support to sales executives. The ideal candidate for this Sales Administrator role must be results-driven and possess extensive knowledge of customer service best practices. Ultimately, your role will be pivotal in delivering exceptional customer service and supporting to meet sales objectives. If you are highly organised and thrive in a team environment, we would love to hear from you. Responsibilities as a Sales Administrator Support sales executives and other departments by assisting with workload. Utilise online databases to access up-to-date market prices and advise the sales executives. Handle inbound and outbound calls for quoting. Manage various sale inboxes for customer needs. Enter data into the system accurately. Cultivate and sustain customer relationships - customer service. Keep updated on new products and features. If you have completed previous roles in sales administration or sales support this would be preferred, but the client will give full training. Prior work updating and maintaining customer's records on a CRM system is a desirable skill. You will need strong organisational and multitasking abilities, be a collaborative team player with a high level of commitment and capable of meeting strict deadlines, For more information about this Sales Administrator role, please contact Katie at Clearline Recruitment
Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below - Acting as the first point of contact and meeting the needs of key customers Ownership of customer cases from start to finish and providing an excellent customer service journey Working towards and exceeding agreed SLA targets Booking / scheduling engineers, resources, logistics, travel and critical spares Booking / scheduling maintenance visits Raising accurate escalations in a timely manager Liaising and working with other departments and team members when necessary Case diagnosis and first line qualification of customer issues before call out What you'll need to succeed You will have excellent written and verbal communication skills, have experience handling inbound telephone calls and responding to customer enquiries. You will have experience using CRM and SAP and have previous experience scheduling and booking in engineers. You will be able to prioritise efficiently and have confidence to work well within a team and independently. What you'll get in return This role is based in Surry with free parking onsite. The role is paying between 25,000 - 28,000 depending on experience. This role is 100% office based and shifts are currently alternating weekly between 7am-4pm and 10am-7pm. There is 23 days holiday plus 8 days bank holiday. This is a great opportunity to join a well-established and reputable business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 27, 2024
Full time
Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below - Acting as the first point of contact and meeting the needs of key customers Ownership of customer cases from start to finish and providing an excellent customer service journey Working towards and exceeding agreed SLA targets Booking / scheduling engineers, resources, logistics, travel and critical spares Booking / scheduling maintenance visits Raising accurate escalations in a timely manager Liaising and working with other departments and team members when necessary Case diagnosis and first line qualification of customer issues before call out What you'll need to succeed You will have excellent written and verbal communication skills, have experience handling inbound telephone calls and responding to customer enquiries. You will have experience using CRM and SAP and have previous experience scheduling and booking in engineers. You will be able to prioritise efficiently and have confidence to work well within a team and independently. What you'll get in return This role is based in Surry with free parking onsite. The role is paying between 25,000 - 28,000 depending on experience. This role is 100% office based and shifts are currently alternating weekly between 7am-4pm and 10am-7pm. There is 23 days holiday plus 8 days bank holiday. This is a great opportunity to join a well-established and reputable business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Account Director, UKI Account Sales About Us At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow's world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own. About the Role: An Account Director, UKI Account Sales will be responsible for selling into and delivering an unparalleled member experience, whilst being the primary point of contact for sales decision-makers for assigned book of business. This person will work closely with their Accountsteam to help deepen relationships and drive the strategy for their assigned book of business. This position will report to the Sales Director, Accounts who oversees an assigned book of business. As a successful Account Director, UKI Account Sales you will be expected to: Tailor the Accounts strategy to the needs of your book of business and scale accounts Motivate and work alongside the Account Executives and Account Managers to optimize member experience Develop sales strategies to help form meaningful relationships with key business leaders to grow existing accounts Oversee the sales process, from qualification to close, in coordination with the Asset Sales teams and other cross functional teams Accurately forecast to meet and exceed sales goals on a monthly cadence Partner with Account Managers and Account Executives to support member relationships Partner with Asset Sales to maintain view on the available inventory in select markets and to create selling strategies to generate demand and incentivise closing Communicate and update Leadership on book of business where and when necessary Facilitate executive alignment between Client stakeholders and WeWork Leadership Individually cover an assigned book of business (approx 40 accounts) Creatively add value throughout the lifecycle, increase retention and reducing churn Drive post-sales activity for members by strong relationship-building, product knowledge, and game-plan to upsell for member expansion Own the accuracy of Accounts forecasting to report to the Sales Director Account Sales Serve as an internal point of contact for any disputes with the Accounts org in EMEA Establish a culture of communication within Accounts to share best practices Team Player with self-awareness and desire to have a positive cultural impact at WeWork Experience and Requirements: At least5+ years of experience in advanced B2B sales and/or transactions, preferably commercial real estate At least 3+ years in customer-facing capacity (e.g. AM, AE, Relationship Manager) Willingness to travel to interface with members Proven track record of hitting and overachieving retention and monthly / quarterly targets Strong team player who can make decisions and execute in a fast-paced, ever-changing environment Knowledge of the commercial real estate market in which you will be deployed is a plus Knowledge of MEDDPICC sales methodology is a plus! A thoughtful communicator who can prioritize and project manage short and long term initiatives Problem solver who can independently translate high-level goals into actionable plans Hard-working, self-motivated, dependable, organized and detail-oriented Strong ability to forecast and manage team pipeline using Salesforce or other CRM Prior experience in a startup / emerging company is a plus! Ability to break down problems into manageable components and think through optimal solutions Strong generalist - highly competent with the ability to wear many hats Strong stakeholder management with an ability to grow and maintain internal and external relationships with clients & cross functional teams Life At WeWork Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups , or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. -
Apr 27, 2024
Full time
Account Director, UKI Account Sales About Us At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow's world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own. About the Role: An Account Director, UKI Account Sales will be responsible for selling into and delivering an unparalleled member experience, whilst being the primary point of contact for sales decision-makers for assigned book of business. This person will work closely with their Accountsteam to help deepen relationships and drive the strategy for their assigned book of business. This position will report to the Sales Director, Accounts who oversees an assigned book of business. As a successful Account Director, UKI Account Sales you will be expected to: Tailor the Accounts strategy to the needs of your book of business and scale accounts Motivate and work alongside the Account Executives and Account Managers to optimize member experience Develop sales strategies to help form meaningful relationships with key business leaders to grow existing accounts Oversee the sales process, from qualification to close, in coordination with the Asset Sales teams and other cross functional teams Accurately forecast to meet and exceed sales goals on a monthly cadence Partner with Account Managers and Account Executives to support member relationships Partner with Asset Sales to maintain view on the available inventory in select markets and to create selling strategies to generate demand and incentivise closing Communicate and update Leadership on book of business where and when necessary Facilitate executive alignment between Client stakeholders and WeWork Leadership Individually cover an assigned book of business (approx 40 accounts) Creatively add value throughout the lifecycle, increase retention and reducing churn Drive post-sales activity for members by strong relationship-building, product knowledge, and game-plan to upsell for member expansion Own the accuracy of Accounts forecasting to report to the Sales Director Account Sales Serve as an internal point of contact for any disputes with the Accounts org in EMEA Establish a culture of communication within Accounts to share best practices Team Player with self-awareness and desire to have a positive cultural impact at WeWork Experience and Requirements: At least5+ years of experience in advanced B2B sales and/or transactions, preferably commercial real estate At least 3+ years in customer-facing capacity (e.g. AM, AE, Relationship Manager) Willingness to travel to interface with members Proven track record of hitting and overachieving retention and monthly / quarterly targets Strong team player who can make decisions and execute in a fast-paced, ever-changing environment Knowledge of the commercial real estate market in which you will be deployed is a plus Knowledge of MEDDPICC sales methodology is a plus! A thoughtful communicator who can prioritize and project manage short and long term initiatives Problem solver who can independently translate high-level goals into actionable plans Hard-working, self-motivated, dependable, organized and detail-oriented Strong ability to forecast and manage team pipeline using Salesforce or other CRM Prior experience in a startup / emerging company is a plus! Ability to break down problems into manageable components and think through optimal solutions Strong generalist - highly competent with the ability to wear many hats Strong stakeholder management with an ability to grow and maintain internal and external relationships with clients & cross functional teams Life At WeWork Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups , or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. -
Sales Office Manager Urgently Required Our client is a leading Fast Food Brand with Food Outlets operating Nationally and Internationally, They now require a Sales Office Manager to join their team based at Head Office in Hemel Hempstead. Their team works hard to maintain the core values of the business and full training and development opportunities will be offered by the company. The Job Role: Interacting with customers daily to build and maintain key relationships. Ensuring orders are processed accurately and in a timely manner according to SLA agreements. ensuring that you provide customers with an excellent service in a professional manner. Working closely with the sales team to understand customer needs and preferences. Ensuring the CRM system is utilised appropriately to document customer interactions. Taking credit card payments from customers. Leading and motivating the sales team to achieve sales targets and objectives. Helping to develop team members skills within the scope of role. Ensuring the processes for evaluating and endorsing credits/returns policies are followed. Acting as a first point of escalation for the sales department. Liaising with other departments to ensure a seamless flow of information. Developing and implementing sales strategies to drive revenue growth, in line with company objectives. Conduct regular performance reviews within team and set individual and team goals. Requirements A confident and enthusiastic person with both face to face and telephone manner as this role involves both. Ability to work cooperatively and positively within the team at all levels. Ability to work on one's own initiative. Excellent customer service skills. Hardworking with the push to get the job done. Build strong relationships with customers. Willing to learn for self-development and progression. Apply Now
Apr 27, 2024
Full time
Sales Office Manager Urgently Required Our client is a leading Fast Food Brand with Food Outlets operating Nationally and Internationally, They now require a Sales Office Manager to join their team based at Head Office in Hemel Hempstead. Their team works hard to maintain the core values of the business and full training and development opportunities will be offered by the company. The Job Role: Interacting with customers daily to build and maintain key relationships. Ensuring orders are processed accurately and in a timely manner according to SLA agreements. ensuring that you provide customers with an excellent service in a professional manner. Working closely with the sales team to understand customer needs and preferences. Ensuring the CRM system is utilised appropriately to document customer interactions. Taking credit card payments from customers. Leading and motivating the sales team to achieve sales targets and objectives. Helping to develop team members skills within the scope of role. Ensuring the processes for evaluating and endorsing credits/returns policies are followed. Acting as a first point of escalation for the sales department. Liaising with other departments to ensure a seamless flow of information. Developing and implementing sales strategies to drive revenue growth, in line with company objectives. Conduct regular performance reviews within team and set individual and team goals. Requirements A confident and enthusiastic person with both face to face and telephone manner as this role involves both. Ability to work cooperatively and positively within the team at all levels. Ability to work on one's own initiative. Excellent customer service skills. Hardworking with the push to get the job done. Build strong relationships with customers. Willing to learn for self-development and progression. Apply Now
Build Test Solutions
Northampton, Northamptonshire
BUSINESS DEVELOPMENT MANAGER (Technical Sales) Reports to: Managing Director With an ambitious strategy, investor backing, and award-winning product offering, BTS is looking to increase their visibility, with the appointment of a dedicated Business Development (BD) Manager to propel their growth and help achieve the company goal of 5 million measurements by 2030. The role: This post holder will be an essential part of the team, to help propel the business into its next stage of growth. The team member must be comfortable with both the technical advisory and discussion of the products, alongside the ability to collaboratively create a sales and marketing strategy that underpins the achievement of the company's 5-year plan. The ambition of the individual should match that of the company and this role provides plenty of opportunity for growth with that of the business. This role will work closely with both the Managing Director and the Office team, they should value being part of a small team, and seek to engage the collective insights and knowledge from across the cross-disciplinary expertise that is available to them. Key responsibilities: Use the business plan and existing BD avenues explored and build upon this to create a strategy for growth and revenue generation across all independent product lines within the business. Define measures of success, and staged targets that align to the growth objectives and audiences the business seeks to engage. Develop engagement channels for customers, thought leaders and subject matter experts. Manage and maintain our existing CRM system to track activities and measure performance. Work with the team to utilise experience, expertise, and existing relationships, to execute the plan. Work with the wider senior management team in managing and monitoring performance against budgeted revenue and costs. Marketing, communication and events strategy, informed channel selection, such as speaker events, conferences, and social/digital channels. Skills Demonstrate foresight, methodical planning, and frameworks to build strategic prospecting. Clear ability to influence and utilise networks to consciously plan development pipelines. Rapport building, active listening & good communication. Technical bias & good product knowledge. Strong work ethic, resilient, adaptable and a team player. Demonstration/presentation and training skills. An excellent understanding of the building and construction industry in which BTS operates. About you: A passion for technology and the opportunity to work for a purpose-driven technology-based business that will add value to all. Experienced Business Development professional in a similar industry or able to demonstrate transferrable skills. Dynamic and driven highly articulate, excellent communication skills. Proven experience of delivering in a highly targeted sales role, underpinned by collective effort and collaboration of a team. Flexible and responsive to an agile working environment. Ambitious - wants the opportunity to be part of the journey to build the business, grow their role and potentially lead a wider commercial team. Location, remuneration and career Our recently renovated combined office and workshop facility is in Weedon Bec, Northamptonshire (NN7 4PS). Whilst getting to know the business, proposition, products, and the team, we would ask that the post holder spend time in the office. However, once onboard and established, we offer substantial flexibility to employees whose roles mean that can work remotely and flex their hours to meet their other commitments outside of work. Should you need any assistance or adjustments to ensure your application is the best it can be, please contact us via email. Salary - dependent on experience and qualifications, with a range from £38-45,000 FTE. Pension - total contribution of 10% (employee and employer) Insurance - death in Service Benefit x 3 salary Holiday - 25 days holiday, plus your birthday, and bank holidays. Salary Sacrifice - additional Buy and Sell holiday. Location - Weedon Bec (NN7 4PS), between Daventry and Northampton (Hybrid working available). On completion of probation and successful co-creation of the BD strategy, a further performance-related incentive could also be considered, given the sales and BD element of the role. We acknowledge that the term "career" means something different to everyone, it is not strictly a linear path, and so we sit down with everyone in our business to ensure they have a compelling and motivational path that is visible to them. This role, however, would lend itself to an ambitious individual who would have the desire for the role to evolve with them, to lead a team, as we grow. REF-
Apr 27, 2024
Full time
BUSINESS DEVELOPMENT MANAGER (Technical Sales) Reports to: Managing Director With an ambitious strategy, investor backing, and award-winning product offering, BTS is looking to increase their visibility, with the appointment of a dedicated Business Development (BD) Manager to propel their growth and help achieve the company goal of 5 million measurements by 2030. The role: This post holder will be an essential part of the team, to help propel the business into its next stage of growth. The team member must be comfortable with both the technical advisory and discussion of the products, alongside the ability to collaboratively create a sales and marketing strategy that underpins the achievement of the company's 5-year plan. The ambition of the individual should match that of the company and this role provides plenty of opportunity for growth with that of the business. This role will work closely with both the Managing Director and the Office team, they should value being part of a small team, and seek to engage the collective insights and knowledge from across the cross-disciplinary expertise that is available to them. Key responsibilities: Use the business plan and existing BD avenues explored and build upon this to create a strategy for growth and revenue generation across all independent product lines within the business. Define measures of success, and staged targets that align to the growth objectives and audiences the business seeks to engage. Develop engagement channels for customers, thought leaders and subject matter experts. Manage and maintain our existing CRM system to track activities and measure performance. Work with the team to utilise experience, expertise, and existing relationships, to execute the plan. Work with the wider senior management team in managing and monitoring performance against budgeted revenue and costs. Marketing, communication and events strategy, informed channel selection, such as speaker events, conferences, and social/digital channels. Skills Demonstrate foresight, methodical planning, and frameworks to build strategic prospecting. Clear ability to influence and utilise networks to consciously plan development pipelines. Rapport building, active listening & good communication. Technical bias & good product knowledge. Strong work ethic, resilient, adaptable and a team player. Demonstration/presentation and training skills. An excellent understanding of the building and construction industry in which BTS operates. About you: A passion for technology and the opportunity to work for a purpose-driven technology-based business that will add value to all. Experienced Business Development professional in a similar industry or able to demonstrate transferrable skills. Dynamic and driven highly articulate, excellent communication skills. Proven experience of delivering in a highly targeted sales role, underpinned by collective effort and collaboration of a team. Flexible and responsive to an agile working environment. Ambitious - wants the opportunity to be part of the journey to build the business, grow their role and potentially lead a wider commercial team. Location, remuneration and career Our recently renovated combined office and workshop facility is in Weedon Bec, Northamptonshire (NN7 4PS). Whilst getting to know the business, proposition, products, and the team, we would ask that the post holder spend time in the office. However, once onboard and established, we offer substantial flexibility to employees whose roles mean that can work remotely and flex their hours to meet their other commitments outside of work. Should you need any assistance or adjustments to ensure your application is the best it can be, please contact us via email. Salary - dependent on experience and qualifications, with a range from £38-45,000 FTE. Pension - total contribution of 10% (employee and employer) Insurance - death in Service Benefit x 3 salary Holiday - 25 days holiday, plus your birthday, and bank holidays. Salary Sacrifice - additional Buy and Sell holiday. Location - Weedon Bec (NN7 4PS), between Daventry and Northampton (Hybrid working available). On completion of probation and successful co-creation of the BD strategy, a further performance-related incentive could also be considered, given the sales and BD element of the role. We acknowledge that the term "career" means something different to everyone, it is not strictly a linear path, and so we sit down with everyone in our business to ensure they have a compelling and motivational path that is visible to them. This role, however, would lend itself to an ambitious individual who would have the desire for the role to evolve with them, to lead a team, as we grow. REF-
ROYAL SOCIETY OF TROPICAL MEDICINE
Bloomsbury, Shropshire
Job title: Membership Manager Reports to: Senior Manager, Team and Operations Salary: £36,000 to 40,000 depending on experience Location: Bloomsbury, London Term: Permanent Hours: Full time, office based RSTMH is looking to trial home working for 1 day a week RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world. The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness. The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient. Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary. The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time. The role: To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs To analyse, identify and develop plans to optimize member journeys Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications Establish and maintain systems to report and evaluate RSTMH's membership retention and recruitment success Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy Support the Senior Manager with leading our CRM work, which is using Civi CRM Work with the team to develop activities and marketing campaigns to improve membership value and take-up Develop and oversee communication templates for members, and ensure these are kept up to date Keep up to date with best practice in membership management Ensure the membership pages and members Area of the website are up to date, accurate and compelling Ensure the RSTMH website, journals, materials and other channels have up to date membership information Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose To be a member of the International Members Committee and help utilize the group to support membership goals Maintaining and improve processes for members Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns Person specification: At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns Experience of working in a learned society or membership organization Working in international development or global health is desirable Passion and commitment to the work of the Society Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition Experience of account management of suppliers is desirable Experience of creating compelling messages to different audiences Highly organised, with ability to self-plan and prioritise workloads Ability to communicate technical details to non-technical people Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment An understanding of Civi CRM is desirable An understanding of current and emerging membership and marketing trends A solid understanding of relationship building and how to create a compelling membership journey Excellent oral, copywriting and communication skills Highly developed interpersonal skills including, communication, influencing and collaboration Ability to understand how membership programmes works alongside digital and marketing campaigns Effective decision-making skills Self-starter, able to work proactively A strong relationship builder A good understanding of the analytical methods used to increase engagement from members Ability to think ahead - anticipate and solve problems before they arise High degree of integrity and professional credibility Good team player, with an understanding of the challenges of working in a small team Resilience under pressure Flexibility to work outside of office hours, and to travel within the UK and beyond, as required Please submit your application form by 5pm BST 28 th April 2024 We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Apr 27, 2024
Full time
Job title: Membership Manager Reports to: Senior Manager, Team and Operations Salary: £36,000 to 40,000 depending on experience Location: Bloomsbury, London Term: Permanent Hours: Full time, office based RSTMH is looking to trial home working for 1 day a week RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world. The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness. The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient. Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary. The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time. The role: To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs To analyse, identify and develop plans to optimize member journeys Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications Establish and maintain systems to report and evaluate RSTMH's membership retention and recruitment success Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy Support the Senior Manager with leading our CRM work, which is using Civi CRM Work with the team to develop activities and marketing campaigns to improve membership value and take-up Develop and oversee communication templates for members, and ensure these are kept up to date Keep up to date with best practice in membership management Ensure the membership pages and members Area of the website are up to date, accurate and compelling Ensure the RSTMH website, journals, materials and other channels have up to date membership information Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose To be a member of the International Members Committee and help utilize the group to support membership goals Maintaining and improve processes for members Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns Person specification: At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns Experience of working in a learned society or membership organization Working in international development or global health is desirable Passion and commitment to the work of the Society Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition Experience of account management of suppliers is desirable Experience of creating compelling messages to different audiences Highly organised, with ability to self-plan and prioritise workloads Ability to communicate technical details to non-technical people Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment An understanding of Civi CRM is desirable An understanding of current and emerging membership and marketing trends A solid understanding of relationship building and how to create a compelling membership journey Excellent oral, copywriting and communication skills Highly developed interpersonal skills including, communication, influencing and collaboration Ability to understand how membership programmes works alongside digital and marketing campaigns Effective decision-making skills Self-starter, able to work proactively A strong relationship builder A good understanding of the analytical methods used to increase engagement from members Ability to think ahead - anticipate and solve problems before they arise High degree of integrity and professional credibility Good team player, with an understanding of the challenges of working in a small team Resilience under pressure Flexibility to work outside of office hours, and to travel within the UK and beyond, as required Please submit your application form by 5pm BST 28 th April 2024 We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Internal Sales Administrator - £26,000 - £28,000 Hoddesdon is Office-based with free onsite parking. Do you have B2B customer service experience processing orders? Are you comfortable using Excel? Do you want a role that offers clear progression in a fast-growing, dynamic business? Due to the nature of this role, you will ideally come from a sales administrative, B2B customer service or account manager role. If this is you, you could be who we are looking for to join a friendly and vibrant team where you'll play a pivotal role in driving our success! Internal Sales Administrator Responsibilities: Be the first point of contact for customers by email, website and telephone. Managed a customer order inbox, ensuring customer orders were processed and customers were kept up to date with their stock and order queries. Maintain accurate sales records, reports, and databases to track progress and identify opportunities using CRM and Excel. Support the sales team with administrative tasks, ensuring smooth operations and efficient workflow. Communicate with couriers and book deliveries. Print courier dispatch labels Skills & Qualifications: Confident using Excel Exceptional organisational and time management skills, with strong attention to detail. Comfortable working in a fast-paced environment and being able to multi-task. Strong written and verbal communication abilities to interact effectively with clients and team members. Why Join Us? Opportunity for growth and professional development in a supportive team environment. Be part of an innovative company dedicated to success and employee satisfaction. If you're ready to take your career to the next level and make a real impact, we want to hear from you! Apply now and unleash your potential as a vital member of our sales team.
Apr 27, 2024
Full time
Internal Sales Administrator - £26,000 - £28,000 Hoddesdon is Office-based with free onsite parking. Do you have B2B customer service experience processing orders? Are you comfortable using Excel? Do you want a role that offers clear progression in a fast-growing, dynamic business? Due to the nature of this role, you will ideally come from a sales administrative, B2B customer service or account manager role. If this is you, you could be who we are looking for to join a friendly and vibrant team where you'll play a pivotal role in driving our success! Internal Sales Administrator Responsibilities: Be the first point of contact for customers by email, website and telephone. Managed a customer order inbox, ensuring customer orders were processed and customers were kept up to date with their stock and order queries. Maintain accurate sales records, reports, and databases to track progress and identify opportunities using CRM and Excel. Support the sales team with administrative tasks, ensuring smooth operations and efficient workflow. Communicate with couriers and book deliveries. Print courier dispatch labels Skills & Qualifications: Confident using Excel Exceptional organisational and time management skills, with strong attention to detail. Comfortable working in a fast-paced environment and being able to multi-task. Strong written and verbal communication abilities to interact effectively with clients and team members. Why Join Us? Opportunity for growth and professional development in a supportive team environment. Be part of an innovative company dedicated to success and employee satisfaction. If you're ready to take your career to the next level and make a real impact, we want to hear from you! Apply now and unleash your potential as a vital member of our sales team.
Business Development Manager Scotland Central Belt / Glasgow / Edinburgh area £35,000 plus car and OTE of circa £50k We have an exciting opportunity for a Busniess Development Manager based in the Glasgow / Edinburgh areas for our client, a market-leading facilities management provider with over 100 employees and £10 million + turnover. If you have field sales background within Retail, Facilities Management, FMCG, Hospitality or similar then we are keen to hear from you. As Busniess Development Manager, day-to-day your responsibilities will include: Driving and delivering new bsuiness accounts Management of sales pipeline Meeting agreed KPI's and targets Maintaining strong client relationships Updating the CRM system accurately with all appropriate KPI's, Pipeline, Opportunity and Revenue achievement. To be considered for the role of Busniess Development Manager you will need to demonstrate the following skills and experience: Experience of field sales Ability to sell within a competitive environment Strong pipeline management skills Resilient, with confident negotiation skills Ability to adapt your sales technique to suit the client If successful you can expect a salary of £35,000, with on target earnings of £50k plus car or car allowance, so this is a fantastic opportunity to bolster your earning potential. If this role is of interest, please submit your CV in application immediately. They are ready to interview and keen to appoint asap.
Apr 27, 2024
Full time
Business Development Manager Scotland Central Belt / Glasgow / Edinburgh area £35,000 plus car and OTE of circa £50k We have an exciting opportunity for a Busniess Development Manager based in the Glasgow / Edinburgh areas for our client, a market-leading facilities management provider with over 100 employees and £10 million + turnover. If you have field sales background within Retail, Facilities Management, FMCG, Hospitality or similar then we are keen to hear from you. As Busniess Development Manager, day-to-day your responsibilities will include: Driving and delivering new bsuiness accounts Management of sales pipeline Meeting agreed KPI's and targets Maintaining strong client relationships Updating the CRM system accurately with all appropriate KPI's, Pipeline, Opportunity and Revenue achievement. To be considered for the role of Busniess Development Manager you will need to demonstrate the following skills and experience: Experience of field sales Ability to sell within a competitive environment Strong pipeline management skills Resilient, with confident negotiation skills Ability to adapt your sales technique to suit the client If successful you can expect a salary of £35,000, with on target earnings of £50k plus car or car allowance, so this is a fantastic opportunity to bolster your earning potential. If this role is of interest, please submit your CV in application immediately. They are ready to interview and keen to appoint asap.
About Our Client: Our esteemed client, one of the UK's foremost independent timber and building supplies merchants with a strong presence in the South East, is seeking an Assistant Manager to join their dynamic team. This exciting opportunity arises due to an internal promotion within their top-performing branch. Position Overview: As an Assistant Manager, you will play a pivotal role in supporting the daily operations of the branch when the Branch Manager is absent. Your responsibilities encompass managing staff, handling administrative tasks, and delivering exceptional service to trade and retail customers, with a primary focus on converting customer inquiries into sales. Principal Duties and Responsibilities: Leadership: Motivate and lead internal staff to achieve excellence. Branch Management: Step in for the Branch Manager when needed, ensuring the seamless operation of the branch. Customer Engagement: Respond to incoming calls and provide face-to-face support at the trade counter. Sales Success: Turn initial customer inquiries into sales, generate and send quotes, and expertly manage the customer relationship management (CRM) system, proactively pursuing warm leads and opportunities. Technical Expertise: Offer technical advice, support, and outstanding after-sales service to customers. Customer Growth: Identify opportunities to boost annual spending from existing customers, nurturing strong and lasting trade relationships. Administrative Efficiency: Manage daily administrative tasks, including staff rotas. Candidate Requirements: Our client thrives in a dynamic, entrepreneurial environment and is looking for individuals who possess both the skills and the ambition to grow with their business. The ideal candidate should: Have prior experience in a builders merchants environment and a deep understanding of trade and retail customer needs. Exhibit strong operational and sales skills, with a determination to succeed and a self-driven approach. Possess excellent product knowledge, warm management style, and the ability to forge lasting customer relationships. Demonstrate IT proficiency, with the capacity to swiftly adapt to new systems and enter data accurately. Benefits: Competitive Salary: Our client offers a competitive annual salary of 40,000, rewarding your valuable contributions. Usual Benefits: In addition to the salary, you will receive typical benefits such as healthcare, pension, and paid time off, ensuring your well-being and work-life balance. Apply Now: If you're excited about this opportunity to work with our esteemed client and play a crucial role in the success and growth of their top-performing branch, we invite you to apply immediately. We look forward to meeting you and witnessing your potential to make a difference. Join our client in building a brighter future together!
Apr 27, 2024
Full time
About Our Client: Our esteemed client, one of the UK's foremost independent timber and building supplies merchants with a strong presence in the South East, is seeking an Assistant Manager to join their dynamic team. This exciting opportunity arises due to an internal promotion within their top-performing branch. Position Overview: As an Assistant Manager, you will play a pivotal role in supporting the daily operations of the branch when the Branch Manager is absent. Your responsibilities encompass managing staff, handling administrative tasks, and delivering exceptional service to trade and retail customers, with a primary focus on converting customer inquiries into sales. Principal Duties and Responsibilities: Leadership: Motivate and lead internal staff to achieve excellence. Branch Management: Step in for the Branch Manager when needed, ensuring the seamless operation of the branch. Customer Engagement: Respond to incoming calls and provide face-to-face support at the trade counter. Sales Success: Turn initial customer inquiries into sales, generate and send quotes, and expertly manage the customer relationship management (CRM) system, proactively pursuing warm leads and opportunities. Technical Expertise: Offer technical advice, support, and outstanding after-sales service to customers. Customer Growth: Identify opportunities to boost annual spending from existing customers, nurturing strong and lasting trade relationships. Administrative Efficiency: Manage daily administrative tasks, including staff rotas. Candidate Requirements: Our client thrives in a dynamic, entrepreneurial environment and is looking for individuals who possess both the skills and the ambition to grow with their business. The ideal candidate should: Have prior experience in a builders merchants environment and a deep understanding of trade and retail customer needs. Exhibit strong operational and sales skills, with a determination to succeed and a self-driven approach. Possess excellent product knowledge, warm management style, and the ability to forge lasting customer relationships. Demonstrate IT proficiency, with the capacity to swiftly adapt to new systems and enter data accurately. Benefits: Competitive Salary: Our client offers a competitive annual salary of 40,000, rewarding your valuable contributions. Usual Benefits: In addition to the salary, you will receive typical benefits such as healthcare, pension, and paid time off, ensuring your well-being and work-life balance. Apply Now: If you're excited about this opportunity to work with our esteemed client and play a crucial role in the success and growth of their top-performing branch, we invite you to apply immediately. We look forward to meeting you and witnessing your potential to make a difference. Join our client in building a brighter future together!
Are you an experienced Higher Education Admissions Manager looking for a new opportunity a Business Management School recently moved to Canary Wharf? The aim of the role is to manage and oversee the smooth and efficient functioning of the admissions process for all of the Universities programmes including, applications, offers and student visas. As the Admissions Manager you will managing UCAS applications and processes, monitoring and overseeing applications via the CRM by checking applicants personal statements, qualifications, English Language ability and ensuring eligibility for the programmes. You will ensure the admissions processes and procedures, including student visa processing, are up to date and fit for purpose, advising on the eligibility requirements and equivalences of qualifications in the UK and internationally. Other duties will include: Advising on eligibility for scholarships and bursaries. Advising applicants and other stakeholders on the UKVI student route visa requirements. Managing UCAS applications and processes Monitoring and overseeing applications via the CRM by checking applicant's personal statements, qualifications, English Language ability and ensuring eligibility for the programmes. Scheduling online tests and interviews with academic staff. Interacting closely with student selection panels and evaluating the suitability of applicants to SPJUK programmes. Liaising with recruitment managers for UK and online programmes to ensure post offer communications. Preparing key communications to students including Offer letters and joining instructions. For International students you will coordinate with Recruitment Managers at the university for international applications regarding conversions and the admissions processes, check CAS documentation, including financial requirements, and issuing CAS, ensure efficient processing of exchange student's admissions, including study visas, tracking visa applications and outcomes. This is a full-time opportunity. Hybrid working potentially available for the future. Hours of work Monday to Friday 9-5pm 30 days a year holiday including Bank Holidays Discretionary Bouns scheme 20% year A full JD is available. Please apply now
Apr 27, 2024
Full time
Are you an experienced Higher Education Admissions Manager looking for a new opportunity a Business Management School recently moved to Canary Wharf? The aim of the role is to manage and oversee the smooth and efficient functioning of the admissions process for all of the Universities programmes including, applications, offers and student visas. As the Admissions Manager you will managing UCAS applications and processes, monitoring and overseeing applications via the CRM by checking applicants personal statements, qualifications, English Language ability and ensuring eligibility for the programmes. You will ensure the admissions processes and procedures, including student visa processing, are up to date and fit for purpose, advising on the eligibility requirements and equivalences of qualifications in the UK and internationally. Other duties will include: Advising on eligibility for scholarships and bursaries. Advising applicants and other stakeholders on the UKVI student route visa requirements. Managing UCAS applications and processes Monitoring and overseeing applications via the CRM by checking applicant's personal statements, qualifications, English Language ability and ensuring eligibility for the programmes. Scheduling online tests and interviews with academic staff. Interacting closely with student selection panels and evaluating the suitability of applicants to SPJUK programmes. Liaising with recruitment managers for UK and online programmes to ensure post offer communications. Preparing key communications to students including Offer letters and joining instructions. For International students you will coordinate with Recruitment Managers at the university for international applications regarding conversions and the admissions processes, check CAS documentation, including financial requirements, and issuing CAS, ensure efficient processing of exchange student's admissions, including study visas, tracking visa applications and outcomes. This is a full-time opportunity. Hybrid working potentially available for the future. Hours of work Monday to Friday 9-5pm 30 days a year holiday including Bank Holidays Discretionary Bouns scheme 20% year A full JD is available. Please apply now
Job Reference: /TW/15-03/1105/1 Job Title: Business Development Director - Catering Location: Ipswich Salary: Competitive Hours per week: Monday to Friday - 37.5 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for a dynamic Business Development Manager to join our passionate and driven Catering team with a UK wide remit on a full time/permanent basis! Benefits Informal hybrid / flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Business research via CRM database Pipeline and prospect base development Contacting potential new business clients, understanding their needs with a view to booking meetings Meeting and exceeding appointments and sales targets Diarising and maintaining up-to-date records on the CRM database Building effective relationships with prospective clients and Business Development Teams Identifying new business opportunities Leading the tender process from start to finish Closing the deal in line with the company business governance process Working closely with operational colleagues to maximise new business opportunities and retain existing customers in line with the divisional strategy About You: Applicants must have the right to work in the UK An ability to influence, encourage confidence and win new business A proven track record of sales ideally within the Catering sector Meeting and exceeding targets Experience in data management and research Excellent communication skills, both verbally and written You are a true team player; you will thrive in a collaborative environment You are tenacious, engaging and ambitious Previous experience in a Contract Catering Sales working environment would be an advantage National role with travel/overnight stays depending on the business needs Diversity and Inclusion OCS is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age. How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon! STRICTLY NO AGENCIES
Apr 27, 2024
Full time
Job Reference: /TW/15-03/1105/1 Job Title: Business Development Director - Catering Location: Ipswich Salary: Competitive Hours per week: Monday to Friday - 37.5 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for a dynamic Business Development Manager to join our passionate and driven Catering team with a UK wide remit on a full time/permanent basis! Benefits Informal hybrid / flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Business research via CRM database Pipeline and prospect base development Contacting potential new business clients, understanding their needs with a view to booking meetings Meeting and exceeding appointments and sales targets Diarising and maintaining up-to-date records on the CRM database Building effective relationships with prospective clients and Business Development Teams Identifying new business opportunities Leading the tender process from start to finish Closing the deal in line with the company business governance process Working closely with operational colleagues to maximise new business opportunities and retain existing customers in line with the divisional strategy About You: Applicants must have the right to work in the UK An ability to influence, encourage confidence and win new business A proven track record of sales ideally within the Catering sector Meeting and exceeding targets Experience in data management and research Excellent communication skills, both verbally and written You are a true team player; you will thrive in a collaborative environment You are tenacious, engaging and ambitious Previous experience in a Contract Catering Sales working environment would be an advantage National role with travel/overnight stays depending on the business needs Diversity and Inclusion OCS is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age. How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon! STRICTLY NO AGENCIES
WHAT'S IN IT FOR YOU? £25-30k per annum salary DOE Bonus Scheme Up to £18k per annum for Top Earners! Minimum bonus £6k per annum Company Pension Free parking on site Smart casual dress code Open plan modern office environment Flexible Start/Finish Times: Start: 8AM - 9AM Finish 4:30PM - 5PM 23 day's Annual Leave + Bank Holiday's Extra day for every year of service after 2 years - UNCAPPED! Open to a 4 day week - 30 hours minimum week Office based role THE BUSINESS Westray Recruitment Group have an exciting vacancy within one of our top tier clients! Our client is a family owned, highly successful business providing a range of high-quality water management solutions to the construction sector. Based in the Chester-le-St area, it s very much a value led business and the management team have developed an inclusive and supportive culture, where everyone is equal and accountable. Currently experiencing a massive period of growth, they are looking to add to their sales team and are seeking an experienced Administrator. There is so much potential for development/progression here - Great culture, great team, great business, very flexible employer What are you waiting for - Apply button is right there! THE ROLE General administrative duties including: - Assisting sales team - Assisting Accounts Manager - Compliance admin Allocating jobs to the sales team Driving procedures Sage 50/HR experience would be very desirable! Service calls to existing clients Inbound calls - Dealing with queries Managing email inbox CRM Data Input Lead distribution THE PERSON Essential: Bubbly and confident personality Strong written & verbal communication skills Professional telephone manner Organised Proficient with Microsoft Office Confident in dealing with challenging questions Willingness to learn and develop into sales role Desirable: Sage 50 Experience - Very desirable HR Background - Very desirable Xapsys CRM Experience - Very desirable TO APPLY Please apply for this position and your CV will go direct to our Engineering Consultant Johnny Hutton who is leading the search. Alternatively, if you have any questions, please get in touch with Johnny at Westray Recruitment Group on (phone number removed).
Apr 27, 2024
Full time
WHAT'S IN IT FOR YOU? £25-30k per annum salary DOE Bonus Scheme Up to £18k per annum for Top Earners! Minimum bonus £6k per annum Company Pension Free parking on site Smart casual dress code Open plan modern office environment Flexible Start/Finish Times: Start: 8AM - 9AM Finish 4:30PM - 5PM 23 day's Annual Leave + Bank Holiday's Extra day for every year of service after 2 years - UNCAPPED! Open to a 4 day week - 30 hours minimum week Office based role THE BUSINESS Westray Recruitment Group have an exciting vacancy within one of our top tier clients! Our client is a family owned, highly successful business providing a range of high-quality water management solutions to the construction sector. Based in the Chester-le-St area, it s very much a value led business and the management team have developed an inclusive and supportive culture, where everyone is equal and accountable. Currently experiencing a massive period of growth, they are looking to add to their sales team and are seeking an experienced Administrator. There is so much potential for development/progression here - Great culture, great team, great business, very flexible employer What are you waiting for - Apply button is right there! THE ROLE General administrative duties including: - Assisting sales team - Assisting Accounts Manager - Compliance admin Allocating jobs to the sales team Driving procedures Sage 50/HR experience would be very desirable! Service calls to existing clients Inbound calls - Dealing with queries Managing email inbox CRM Data Input Lead distribution THE PERSON Essential: Bubbly and confident personality Strong written & verbal communication skills Professional telephone manner Organised Proficient with Microsoft Office Confident in dealing with challenging questions Willingness to learn and develop into sales role Desirable: Sage 50 Experience - Very desirable HR Background - Very desirable Xapsys CRM Experience - Very desirable TO APPLY Please apply for this position and your CV will go direct to our Engineering Consultant Johnny Hutton who is leading the search. Alternatively, if you have any questions, please get in touch with Johnny at Westray Recruitment Group on (phone number removed).
Customer Account Administrator Take a look at this exciting opportunity for a Customer Account Administrator to join a thriving operations team in Chichester. Did we mention they're a highly sought after employer? As the backbone of the business, you'll get a good insight into the wider workings of the business as you provide the team with administrative support. Perfect if you're looking for development opportunities. No two days are the same, so if you're looking for variety in a small, fun and dynamic team, this just might be the role for you! What does the role involve? Responding to internal emails and requests from Account Managers and other departments Coordinating internally with various departments regarding customer orders Processing order information on behalf of the Account Managers Providing product information and arranging for product samples to be sent Coordinate purchasing requests and all the associated administration Communicating with the wider business regarding purchase orders, allocations and quantities Attending team meetings to discuss and share information on customer activity Inputting detailed information onto the CRM system Ensuring any emails from customers are promptly responded to What are we looking for? This company is looking for a like-minded individual who shares the exceptional values of their remarkable team. To thrive in this position, you should have at least 2 years of relevant experience in an administrative or account support role. Proficiency in Microsoft Office and strong time management skills are also essential. The perfect candidate will be a collaborative team player who values cooperation, support, and respect for diverse ideas and viewpoints. Effective communication skills are a must for this role. Regular interaction with clients, colleagues, and stakeholders necessitates clear and proficient verbal and written communication. Attention to detail is crucial for managing various tasks and projects accurately and punctually. This requires excellent organisational skills and effective prioritsation abilities. A positive attitude and the capacity to work harmoniously within a team environment are vital as you ll have close collaboration with others to achieve shared objectives. Additional Information: Hours of work Monday to Friday 9am to 5pm Salary up to £25,000 depending on experience 23 days holiday rising up to 28 plus bank holidays Fun and friendly open plan office Perk box vouchers On site canteen Free car parking (you will need a car due to the location) Business casual dress code Rising pension contributions Opportunities for progression Don't miss out on the staff parties! Rafferty Resourcing: Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.
Apr 26, 2024
Full time
Customer Account Administrator Take a look at this exciting opportunity for a Customer Account Administrator to join a thriving operations team in Chichester. Did we mention they're a highly sought after employer? As the backbone of the business, you'll get a good insight into the wider workings of the business as you provide the team with administrative support. Perfect if you're looking for development opportunities. No two days are the same, so if you're looking for variety in a small, fun and dynamic team, this just might be the role for you! What does the role involve? Responding to internal emails and requests from Account Managers and other departments Coordinating internally with various departments regarding customer orders Processing order information on behalf of the Account Managers Providing product information and arranging for product samples to be sent Coordinate purchasing requests and all the associated administration Communicating with the wider business regarding purchase orders, allocations and quantities Attending team meetings to discuss and share information on customer activity Inputting detailed information onto the CRM system Ensuring any emails from customers are promptly responded to What are we looking for? This company is looking for a like-minded individual who shares the exceptional values of their remarkable team. To thrive in this position, you should have at least 2 years of relevant experience in an administrative or account support role. Proficiency in Microsoft Office and strong time management skills are also essential. The perfect candidate will be a collaborative team player who values cooperation, support, and respect for diverse ideas and viewpoints. Effective communication skills are a must for this role. Regular interaction with clients, colleagues, and stakeholders necessitates clear and proficient verbal and written communication. Attention to detail is crucial for managing various tasks and projects accurately and punctually. This requires excellent organisational skills and effective prioritsation abilities. A positive attitude and the capacity to work harmoniously within a team environment are vital as you ll have close collaboration with others to achieve shared objectives. Additional Information: Hours of work Monday to Friday 9am to 5pm Salary up to £25,000 depending on experience 23 days holiday rising up to 28 plus bank holidays Fun and friendly open plan office Perk box vouchers On site canteen Free car parking (you will need a car due to the location) Business casual dress code Rising pension contributions Opportunities for progression Don't miss out on the staff parties! Rafferty Resourcing: Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.
Account Manager/Client Liaison Officer Southwark Hybrid working 1-2 days in the office 28-32k Are you a passionate and skilled Account Manager looking for your next opportunity? Our client, a well-established regulatory organisation, is seeking a professional, dedicated, and professional Account Manager to join their team in Southwark, London. Responsibilities: Build and maintain strong relationships with clients and approved partners Act as a point of contact for inquiries Regularly communicate with clients to address issues and concerns promptly Carry out checks on data Collaborate with other departments to tackle problems and find resolutions Onboard new approved providers and assist with the application process Prepare regular reports Request and review documentation Maintain a professional service for all stakeholders and represent at external meetings Deliver clear and professional communication via phone, email, and chat functionality Ensure system records are maintained Adhere to GDPR policies at all times. Identify areas for process improvement within administration and Customer Service. Implement process improvements and assist with Requirements: Previous experience in a client-facing role Previous experience of database administration Experience in telephone/call handling Experience in analysing data sets and reporting findings Experience with CRM software for client interactions and data management Proficient in Microsoft Office, specifically Excel for data analysis and reporting In return, our client offers a competitive salary ranging from 28,000 to 32,000 per year, along with a range of benefits including 25 days holiday, up to 8% pension, interest-free season ticket loan, employee assistance programme, and life insurance cover. If you are enthusiastic, client-focused, and have excellent communication and problem-solving skills, we would love to hear from you. Don't miss out on this exciting opportunity to join a thriving organisation. Apply now! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2024
Full time
Account Manager/Client Liaison Officer Southwark Hybrid working 1-2 days in the office 28-32k Are you a passionate and skilled Account Manager looking for your next opportunity? Our client, a well-established regulatory organisation, is seeking a professional, dedicated, and professional Account Manager to join their team in Southwark, London. Responsibilities: Build and maintain strong relationships with clients and approved partners Act as a point of contact for inquiries Regularly communicate with clients to address issues and concerns promptly Carry out checks on data Collaborate with other departments to tackle problems and find resolutions Onboard new approved providers and assist with the application process Prepare regular reports Request and review documentation Maintain a professional service for all stakeholders and represent at external meetings Deliver clear and professional communication via phone, email, and chat functionality Ensure system records are maintained Adhere to GDPR policies at all times. Identify areas for process improvement within administration and Customer Service. Implement process improvements and assist with Requirements: Previous experience in a client-facing role Previous experience of database administration Experience in telephone/call handling Experience in analysing data sets and reporting findings Experience with CRM software for client interactions and data management Proficient in Microsoft Office, specifically Excel for data analysis and reporting In return, our client offers a competitive salary ranging from 28,000 to 32,000 per year, along with a range of benefits including 25 days holiday, up to 8% pension, interest-free season ticket loan, employee assistance programme, and life insurance cover. If you are enthusiastic, client-focused, and have excellent communication and problem-solving skills, we would love to hear from you. Don't miss out on this exciting opportunity to join a thriving organisation. Apply now! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Salary up to 55,000 based on experience + bonus We have a current opportunity for a Business Development Manager on a permanent basis in the United Kingdom . For further information about this position please apply. (Please note this role will cover a geographical area primarily along the M62 corridor ) Our client a long standing company within the Logistics /Transport sectpr is looking for a Business Development Manager to join their team ideally based in the North West of England . Purpose of the role To generate profitable new business from both prospective and existing customers ,focusing on strategic and sizeable opportunities Key Responsibilities Working with the Sales Director and other internal stakeholders, participate in developing the sales strategy for the relevant area, making best use of available fleet to maximise profitability. Build close and effective working relationships with a network of contacts with existing key or high-potential customers, in order to maximise new wins within current accounts. Working with the internal sales team and under own initiative, schedule and attend meetings with prospective and existing customers to develop new business opportunities. Using CRM and other tools as appropriate, manage a balanced pipeline through Lead, Deal, Quotation and closure stages. Work closely with operational colleagues within the business to maintain a strong understanding of the business and its services, capabilities and strategic growth areas. Conduct follow-up and negotiation activities, working with the SD and other senior managers where appropriate. Manage relationships with key customers, monitoring their trading performance and ensuring no loss of business or under-recovery of revenue vs. profile quoted. Implement annual rate increases with key customers as above. Experience /Skills A proven aptitude for building relationships both externally and internally, Minimum 3 years' experience within the logistics/transport sector. Strong sales skills (prospecting, qualifying, closing, networking and campaign management) Proven sales ability with historic success at exceeding new business targets and a high motivation to do so. Major account management, retention and renewal experience. Professional and effective communicator via all means and at all levels. Able to travel within designated territory and able to work with the minimum of supervision. Microsoft proficiency (Excel, Word, Email, Power Point). Benefits Bonus Car Allowance Pension contributions
Apr 26, 2024
Full time
Salary up to 55,000 based on experience + bonus We have a current opportunity for a Business Development Manager on a permanent basis in the United Kingdom . For further information about this position please apply. (Please note this role will cover a geographical area primarily along the M62 corridor ) Our client a long standing company within the Logistics /Transport sectpr is looking for a Business Development Manager to join their team ideally based in the North West of England . Purpose of the role To generate profitable new business from both prospective and existing customers ,focusing on strategic and sizeable opportunities Key Responsibilities Working with the Sales Director and other internal stakeholders, participate in developing the sales strategy for the relevant area, making best use of available fleet to maximise profitability. Build close and effective working relationships with a network of contacts with existing key or high-potential customers, in order to maximise new wins within current accounts. Working with the internal sales team and under own initiative, schedule and attend meetings with prospective and existing customers to develop new business opportunities. Using CRM and other tools as appropriate, manage a balanced pipeline through Lead, Deal, Quotation and closure stages. Work closely with operational colleagues within the business to maintain a strong understanding of the business and its services, capabilities and strategic growth areas. Conduct follow-up and negotiation activities, working with the SD and other senior managers where appropriate. Manage relationships with key customers, monitoring their trading performance and ensuring no loss of business or under-recovery of revenue vs. profile quoted. Implement annual rate increases with key customers as above. Experience /Skills A proven aptitude for building relationships both externally and internally, Minimum 3 years' experience within the logistics/transport sector. Strong sales skills (prospecting, qualifying, closing, networking and campaign management) Proven sales ability with historic success at exceeding new business targets and a high motivation to do so. Major account management, retention and renewal experience. Professional and effective communicator via all means and at all levels. Able to travel within designated territory and able to work with the minimum of supervision. Microsoft proficiency (Excel, Word, Email, Power Point). Benefits Bonus Car Allowance Pension contributions