One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Customer Service Advisor - Collection Agent Our client is looking for a Customer Service Specialist who has a good telephone manner and is willing to take on a new challenge as a Debt Collection agent.The salary offered for this role is £22,337.Performance bonus potential of up to £3000 per annum.Full-time, permanentBased in LS14 (Hybrid working after probationary period possible) The Company: We are an outsourcing company which provides customer care, sales, technical support, and collections services. We operate in Europe, North and South America, Asia, and North Africa. In the UK we are located in the north-east area of Leeds, West Yorkshire. Summary of the role The Collector is responsible for providing telephone-based Consumer Collections Services for defined clients/projects. The Collector undertakes assigned telephone-based collections work based on direct customer interaction and real-time account administration via an automated dialer system and bespoke collections database. Effective negotiation and fact-finding together with an understanding of customer affordability and Treating Customer Fairly (TCF) awareness to meet company objectives is a requirement. What's In It for You? • Full-time contract• Annual leave amounts: 25 days + 8 bank holidays• Annual salary: £22,337• Bonus scheme (up to £3k per annum based on performance)• Paid training• Service Awards• Friendly work environment• Eye-test vouchers• Workplace pension scheme• Health Assured Employee Assistance Programme• Free on-site parking Duties and Responsibilities: • The Collector will aim for optimum recovery of outstanding client debt through first-time resolution and awareness of individual customer circumstances whilst meeting or exceeding quality assurance and collection KPIs and targets.• The main task is to provide experience, knowledge and skills to deliver consumer collection services to assigned employer's clients.• Responsible for maintaining appropriate and comprehensive records of all customer and debt management discussions on the relevant collections database in line with current procedures.• Responsible for resolving issues/disputes raised by customers promptly and escalating sensitive data to the line manager.• Responsible for handling inbound and outbound calls either manually or via the automated Dialler system.• Responsible for processing data concerning account management, which implies negotiation, understanding, decision-making, analysis and good communication skills.• Actively participate in all aspects of training and be accountable for their personal development and objectives.• Ensure that all company policies and processes on collection and quality are followed at all times, to guarantee accurate, objective and polite conduct and comply with all laws and regulations that apply to this industry in their different jurisdictions where applicable.Additional responsibilities may be added as the needs of the business change and expand. Qualification and experience: To qualify for this role you must: • Be an excellent negotiator, with a confident telephone manner• Have one year of collections experience, in a financial institution or related environment.• Be prepared to work flexible shifts, including a minimum of two late shifts per week during the operational hours of 8am -8pm• Have previous experience of working in a high-volume environment.• Be able to demonstrate competence in using Microsoft Office and collections management systems.• Have previous experience from working in a performance-driven environment• Be able to analyse results and make decisions based on facts and figures.• Have good interpersonal skills (both written and oral)• Take ownership for quality, competence, and results. Desirable skills: • Have excellent communication skills• Have a positive and friendly attitude towards customers and colleagues• Be receptive to feedback and change• Ability to work well under pressure.• Provide attention to detail.• Be service-orientated.• Be proactive.• Be highly flexible and welcome change/improvements. Working Hours: Employee needs to be flexible during the operational hours of 8am - 8pm, Monday - Friday (37 hours per week.) Shifts will include two late shifts per week.To apply for this exciting opportunity within our friendly team please send us your C.V. now.
Apr 28, 2024
Full time
Customer Service Advisor - Collection Agent Our client is looking for a Customer Service Specialist who has a good telephone manner and is willing to take on a new challenge as a Debt Collection agent.The salary offered for this role is £22,337.Performance bonus potential of up to £3000 per annum.Full-time, permanentBased in LS14 (Hybrid working after probationary period possible) The Company: We are an outsourcing company which provides customer care, sales, technical support, and collections services. We operate in Europe, North and South America, Asia, and North Africa. In the UK we are located in the north-east area of Leeds, West Yorkshire. Summary of the role The Collector is responsible for providing telephone-based Consumer Collections Services for defined clients/projects. The Collector undertakes assigned telephone-based collections work based on direct customer interaction and real-time account administration via an automated dialer system and bespoke collections database. Effective negotiation and fact-finding together with an understanding of customer affordability and Treating Customer Fairly (TCF) awareness to meet company objectives is a requirement. What's In It for You? • Full-time contract• Annual leave amounts: 25 days + 8 bank holidays• Annual salary: £22,337• Bonus scheme (up to £3k per annum based on performance)• Paid training• Service Awards• Friendly work environment• Eye-test vouchers• Workplace pension scheme• Health Assured Employee Assistance Programme• Free on-site parking Duties and Responsibilities: • The Collector will aim for optimum recovery of outstanding client debt through first-time resolution and awareness of individual customer circumstances whilst meeting or exceeding quality assurance and collection KPIs and targets.• The main task is to provide experience, knowledge and skills to deliver consumer collection services to assigned employer's clients.• Responsible for maintaining appropriate and comprehensive records of all customer and debt management discussions on the relevant collections database in line with current procedures.• Responsible for resolving issues/disputes raised by customers promptly and escalating sensitive data to the line manager.• Responsible for handling inbound and outbound calls either manually or via the automated Dialler system.• Responsible for processing data concerning account management, which implies negotiation, understanding, decision-making, analysis and good communication skills.• Actively participate in all aspects of training and be accountable for their personal development and objectives.• Ensure that all company policies and processes on collection and quality are followed at all times, to guarantee accurate, objective and polite conduct and comply with all laws and regulations that apply to this industry in their different jurisdictions where applicable.Additional responsibilities may be added as the needs of the business change and expand. Qualification and experience: To qualify for this role you must: • Be an excellent negotiator, with a confident telephone manner• Have one year of collections experience, in a financial institution or related environment.• Be prepared to work flexible shifts, including a minimum of two late shifts per week during the operational hours of 8am -8pm• Have previous experience of working in a high-volume environment.• Be able to demonstrate competence in using Microsoft Office and collections management systems.• Have previous experience from working in a performance-driven environment• Be able to analyse results and make decisions based on facts and figures.• Have good interpersonal skills (both written and oral)• Take ownership for quality, competence, and results. Desirable skills: • Have excellent communication skills• Have a positive and friendly attitude towards customers and colleagues• Be receptive to feedback and change• Ability to work well under pressure.• Provide attention to detail.• Be service-orientated.• Be proactive.• Be highly flexible and welcome change/improvements. Working Hours: Employee needs to be flexible during the operational hours of 8am - 8pm, Monday - Friday (37 hours per week.) Shifts will include two late shifts per week.To apply for this exciting opportunity within our friendly team please send us your C.V. now.
We're pleased to be working with a valued repeat client in High Wycombe, an SME Housebuilder. Due to an upcoming maternity leave within the Customer Service team we're looking for a Customer Service Coordinator to join the business on a 6 month fixed term contract. There is potential for the contract to be extended and as a growing business, this could lead to future permanent opportunities. RESPONSIBILITIES Management of Customer Defects report, updating with feedback from purchasers, scheduled appointments and general communication, seeking advice from managers as and when required Act as the liaison between our purchasers and our trades to arrange appointments Management of Customer Service Inbox Management of the Customer Service Operative and their diary, overseeing workmanship and charging the trade at fault (where applicable) Recovering incurred costs by determining the trade at fault (where possible) and filing charges against their account Ad hoc duties as required by the Managing Director and Customer Service Manager Manage sundries, stationery, and general supplies for Head Office CANDIDATE PROFILE Exceptional administrative and organisations skills Ability to prioritise workload Excellent interpersonal skills Competent PC skills, including MS Word, Excel, Outlook and ideally COINS ERP Previous Customer Service experience with a Housebuilder or Housing Association WHAT'S ON OFFER 6 month maternity cover contract £30,000 - £35,000 per annum Hybrid working Free on site parking Potential for contract to be extended
Apr 28, 2024
Full time
We're pleased to be working with a valued repeat client in High Wycombe, an SME Housebuilder. Due to an upcoming maternity leave within the Customer Service team we're looking for a Customer Service Coordinator to join the business on a 6 month fixed term contract. There is potential for the contract to be extended and as a growing business, this could lead to future permanent opportunities. RESPONSIBILITIES Management of Customer Defects report, updating with feedback from purchasers, scheduled appointments and general communication, seeking advice from managers as and when required Act as the liaison between our purchasers and our trades to arrange appointments Management of Customer Service Inbox Management of the Customer Service Operative and their diary, overseeing workmanship and charging the trade at fault (where applicable) Recovering incurred costs by determining the trade at fault (where possible) and filing charges against their account Ad hoc duties as required by the Managing Director and Customer Service Manager Manage sundries, stationery, and general supplies for Head Office CANDIDATE PROFILE Exceptional administrative and organisations skills Ability to prioritise workload Excellent interpersonal skills Competent PC skills, including MS Word, Excel, Outlook and ideally COINS ERP Previous Customer Service experience with a Housebuilder or Housing Association WHAT'S ON OFFER 6 month maternity cover contract £30,000 - £35,000 per annum Hybrid working Free on site parking Potential for contract to be extended
SF Recruitment is currently recruiting for a Hybrid working Technical Sales Coordinator on a permanent basis. You will be expected to work 3 days in the office and 2 days working from home. This would be a fantastic role for candidates based in Beeston, Long Eaton, Chilwell and the surrounding areas. Experience in similar technical sales and support role is desired! Responsibilities: - Strive to deliver customer excellence in all interactions with customers. - Support the Head of On-Vehicle Sales, Key Account Managers and Business Development Managers, by designing, costing and creating customer proposals for their managed and target customer accounts. - Represent the on-vehicle sales teams in periodic meetings, e.g. RFT, MPS, as required by and agreed with the Head of On-Vehicle Sales. - Manage the on-vehicle Sales Order Processing (SOP) inbox, check system designs and BOMs, populate and issue Workshop Request Forms where required and co-ordinate the processing of orders. - Provide telephone and online customer technical support. - Assist in maximising responders to our annual Customer Excellence Survey and net promoter respondents. Working Hours: Monday - Friday 8.30 AM - 5.00 PM Salary; £23,000 - £28,000 (Salary to be discussed upon applying for the role) If you are interested in the role and feel you have the relevant experience please apply online now!
Apr 28, 2024
Full time
SF Recruitment is currently recruiting for a Hybrid working Technical Sales Coordinator on a permanent basis. You will be expected to work 3 days in the office and 2 days working from home. This would be a fantastic role for candidates based in Beeston, Long Eaton, Chilwell and the surrounding areas. Experience in similar technical sales and support role is desired! Responsibilities: - Strive to deliver customer excellence in all interactions with customers. - Support the Head of On-Vehicle Sales, Key Account Managers and Business Development Managers, by designing, costing and creating customer proposals for their managed and target customer accounts. - Represent the on-vehicle sales teams in periodic meetings, e.g. RFT, MPS, as required by and agreed with the Head of On-Vehicle Sales. - Manage the on-vehicle Sales Order Processing (SOP) inbox, check system designs and BOMs, populate and issue Workshop Request Forms where required and co-ordinate the processing of orders. - Provide telephone and online customer technical support. - Assist in maximising responders to our annual Customer Excellence Survey and net promoter respondents. Working Hours: Monday - Friday 8.30 AM - 5.00 PM Salary; £23,000 - £28,000 (Salary to be discussed upon applying for the role) If you are interested in the role and feel you have the relevant experience please apply online now!
Job Title: Sales Account Manager Location : Burgess Hill Salary: 30,000 - 35,000 plus Annual Performance Bonus Hours: Monday - Friday, 8.30am - 5pm As a Sales Account Manager, you will join a growing manufacturing company and play a pivotal role in driving sales growth and ensure customer retention. This exciting opportunity will allow you to showcase your exceptional sales skills and build strong relationships with clients. This is a stand alone position working closely with the external Sales Representatives in building and maintaining relationships with new and existing customers. About your day-to-day responsibilities: Develop and maintain relationships with existing clients, ensuring customer satisfaction and loyalty. Identify potential new clients and proactively pursue business opportunities. Conduct market research and analysis to stay up-to-date with industry trends. Collaborate with the sales team to develop effective strategies and achieve sales targets. Provide exceptional customer service, addressing client concerns and resolving issues in a timely manner. Collaborate with cross-functional teams to ensure smooth delivery of products and services to clients. Keep accurate and detailed records of sales activities and client interactions in the CRM system. About you: Previous experience in sales roles, preferably Telesales that wants a more challenging role with progression Must have 3-5 years' experience working in a similar role. Proven track record of meeting or exceeding targets. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Results-driven with a proactive approach to sales. Ability to work independently and as part of a team. Next Steps: Please apply today with your up-to-date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Job Title: Sales Account Manager Location : Burgess Hill Salary: 30,000 - 35,000 plus Annual Performance Bonus Hours: Monday - Friday, 8.30am - 5pm As a Sales Account Manager, you will join a growing manufacturing company and play a pivotal role in driving sales growth and ensure customer retention. This exciting opportunity will allow you to showcase your exceptional sales skills and build strong relationships with clients. This is a stand alone position working closely with the external Sales Representatives in building and maintaining relationships with new and existing customers. About your day-to-day responsibilities: Develop and maintain relationships with existing clients, ensuring customer satisfaction and loyalty. Identify potential new clients and proactively pursue business opportunities. Conduct market research and analysis to stay up-to-date with industry trends. Collaborate with the sales team to develop effective strategies and achieve sales targets. Provide exceptional customer service, addressing client concerns and resolving issues in a timely manner. Collaborate with cross-functional teams to ensure smooth delivery of products and services to clients. Keep accurate and detailed records of sales activities and client interactions in the CRM system. About you: Previous experience in sales roles, preferably Telesales that wants a more challenging role with progression Must have 3-5 years' experience working in a similar role. Proven track record of meeting or exceeding targets. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Results-driven with a proactive approach to sales. Ability to work independently and as part of a team. Next Steps: Please apply today with your up-to-date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Metering Account Manager, Bristol £40k OTE, up to £30k basic, with up to £10k bonus per annum Free onsite parking and within walking distance of Parkway Train Station (hybrid working a minimum of 4 days a month in the office and a maximum of 2 days a week in the office) Long established, leading Energy Services company, providing independant services to help companies manage their energy better, are seeking a Metering Account Manager to join them. You will be working for their wholly owned Smart Metering subsidary, who deliver market leading Metering Services nationwide. Hours are Monday to Friday, 37 hours a week. There are lots of training and development opportunities for employees with the right attitude and determination, their close knit teams motivate eachother to achieve individual and collective success. There is a good social scene, employees work hard but a lot of effort is put into the fun stuff! As an Account Manager you will report to the Business Development Manager, based in the Supplier/Sales team. The role will require providing a consistently high level of service to their Energy Suppliers. You will work with all areas of the business such as Sales, Product, Commercial and Operations, to ensure the smooth delivery of the their contractual and service commitments to Energy Suppliers. This will involve co-ordinating the delivery of metering projects from New Connections, Installations and Fault Resolution working closely with Meter Operator teams to ensure priorities are understood. You will in turn report to the internal and external stakeholders performance and indentify initiatives to improve performance delivery. Previous experience within the metering, energy or utilities field is required. Responsiblities of the Metering Account Manager Responsible for the successful delivery of metering work whether it be faults, new connections, or meter exchanges. Work with Strategic Account Manager to effectively deliver metering projects on behalf of Energy Suppliers. Take ownership of Supplier Metering issues and follow problems through to resolution. Proactively identify new opportunities from existing Suppliers and work with Strategic Account Manager on a proposal. Contribute to Supplier Account Plans to enable the business to effectively deliver on contractual agreements. Work with Operations to prioritise metering and fault work based on energy volume. Work with metering teams to understand priorities, dense areas of work and engineer availability to feedback into the supplier channel. To develop co-operative client focused relationships with all internal departments Designated point of contact for Energy Suppliers requiring day to day performance information. Maintain a log of data quality issues identified through data validation and identifies/leads improvement roadmap/initiatives. Provide an escalation route for staff and other business areas to resolve urgent items. Preparation of supplier reports on a monthly basis where these aren't automated. Understand upcoming industry change and how it may impact Energy Suppliers and Meter Operation. Participate in regular training/learning activities to maintain and develop skills and knowledge. Person Specification and Skill required Consistently professional, confident, and calm even in challenging situations. Demonstrate a customer focused approach Supportive and helpful team player with a flexible and positive attitude. Deliver a high volume of quality work on time. Strive to meet objectives and improve performance. Highly organised with good attention to detail Work effectively and responsibly without close supervision Articulate, professional and clear verbal communication skills Present information clearly and in an engaging way Good interpersonal and rapport-building abilities Precise and appropriate written communication skills. Good telephone manner Good listener; can understand the needs of customers and colleagues Technical Skills & Knowledge Strong problem-solving and analytical abilities Keep up to date with advances in business area, new methods and ways of working. Strong administrative and organisational skills. Intermediate knowledge of Excel, Word and Outlook Confident and accurate use of departmental computer systems/databases Previous experience within the metering, energy or utilities field is required. Excellent benefits to include , Pension scheme after 3 months (currently matching up to 8% if the employee also puts in 8%) Simplyhealth Cash Plan Increasing holiday with length of service (20 days start rising to 25 days pa plus bank holidays) Holiday EXTRA buy up to 5 extra days holiday per holiday year Death in service benefit Interest free season ticket loan Employee Assistance programmes health, legal, counselling (through Simply Health) Ride to work scheme Ongoing learning & development. Career development opportunities GEM Awards (Going the Extra Mile) £50 bonus Refer a Friend Bonus £250 bonus Company Maternity scheme Free refreshments and fruit baskets Company social activities inc Summer BBQ, Festive lunch Wide range of Sports & Social Events e.g. 6-aside football, badminton Virtual exercise classes Free parking Keen to hear from people with experience in smart metering, energy, utilities, sales, account management The client would look at candidates who work only 4 days a month in the office, therefore they are open to people who live outside of Bristol and would be willing to commute to Bristol 4 days a month.
Apr 28, 2024
Full time
Metering Account Manager, Bristol £40k OTE, up to £30k basic, with up to £10k bonus per annum Free onsite parking and within walking distance of Parkway Train Station (hybrid working a minimum of 4 days a month in the office and a maximum of 2 days a week in the office) Long established, leading Energy Services company, providing independant services to help companies manage their energy better, are seeking a Metering Account Manager to join them. You will be working for their wholly owned Smart Metering subsidary, who deliver market leading Metering Services nationwide. Hours are Monday to Friday, 37 hours a week. There are lots of training and development opportunities for employees with the right attitude and determination, their close knit teams motivate eachother to achieve individual and collective success. There is a good social scene, employees work hard but a lot of effort is put into the fun stuff! As an Account Manager you will report to the Business Development Manager, based in the Supplier/Sales team. The role will require providing a consistently high level of service to their Energy Suppliers. You will work with all areas of the business such as Sales, Product, Commercial and Operations, to ensure the smooth delivery of the their contractual and service commitments to Energy Suppliers. This will involve co-ordinating the delivery of metering projects from New Connections, Installations and Fault Resolution working closely with Meter Operator teams to ensure priorities are understood. You will in turn report to the internal and external stakeholders performance and indentify initiatives to improve performance delivery. Previous experience within the metering, energy or utilities field is required. Responsiblities of the Metering Account Manager Responsible for the successful delivery of metering work whether it be faults, new connections, or meter exchanges. Work with Strategic Account Manager to effectively deliver metering projects on behalf of Energy Suppliers. Take ownership of Supplier Metering issues and follow problems through to resolution. Proactively identify new opportunities from existing Suppliers and work with Strategic Account Manager on a proposal. Contribute to Supplier Account Plans to enable the business to effectively deliver on contractual agreements. Work with Operations to prioritise metering and fault work based on energy volume. Work with metering teams to understand priorities, dense areas of work and engineer availability to feedback into the supplier channel. To develop co-operative client focused relationships with all internal departments Designated point of contact for Energy Suppliers requiring day to day performance information. Maintain a log of data quality issues identified through data validation and identifies/leads improvement roadmap/initiatives. Provide an escalation route for staff and other business areas to resolve urgent items. Preparation of supplier reports on a monthly basis where these aren't automated. Understand upcoming industry change and how it may impact Energy Suppliers and Meter Operation. Participate in regular training/learning activities to maintain and develop skills and knowledge. Person Specification and Skill required Consistently professional, confident, and calm even in challenging situations. Demonstrate a customer focused approach Supportive and helpful team player with a flexible and positive attitude. Deliver a high volume of quality work on time. Strive to meet objectives and improve performance. Highly organised with good attention to detail Work effectively and responsibly without close supervision Articulate, professional and clear verbal communication skills Present information clearly and in an engaging way Good interpersonal and rapport-building abilities Precise and appropriate written communication skills. Good telephone manner Good listener; can understand the needs of customers and colleagues Technical Skills & Knowledge Strong problem-solving and analytical abilities Keep up to date with advances in business area, new methods and ways of working. Strong administrative and organisational skills. Intermediate knowledge of Excel, Word and Outlook Confident and accurate use of departmental computer systems/databases Previous experience within the metering, energy or utilities field is required. Excellent benefits to include , Pension scheme after 3 months (currently matching up to 8% if the employee also puts in 8%) Simplyhealth Cash Plan Increasing holiday with length of service (20 days start rising to 25 days pa plus bank holidays) Holiday EXTRA buy up to 5 extra days holiday per holiday year Death in service benefit Interest free season ticket loan Employee Assistance programmes health, legal, counselling (through Simply Health) Ride to work scheme Ongoing learning & development. Career development opportunities GEM Awards (Going the Extra Mile) £50 bonus Refer a Friend Bonus £250 bonus Company Maternity scheme Free refreshments and fruit baskets Company social activities inc Summer BBQ, Festive lunch Wide range of Sports & Social Events e.g. 6-aside football, badminton Virtual exercise classes Free parking Keen to hear from people with experience in smart metering, energy, utilities, sales, account management The client would look at candidates who work only 4 days a month in the office, therefore they are open to people who live outside of Bristol and would be willing to commute to Bristol 4 days a month.
Senior Product Manager - Hybrid (UK, Various) - 55 - 70k (London 80k) Spinks are working with an established, rapidly growing digital consultancy who are looking to bolster their Product Team with another experienced Senior Product Manager. As a Senior Product Consultant, you will be an expert in your field, a confident leader & an advocate for user-centred design approaches. What we're looking for: Prior experience in at least one of the Government, PubSec, or Consultancy sector & a proven background in stakeholder management / client facing roles. Delivery mindset, in addition to the traditional Product focus. Flexibility & pragmatism - balance constraints and be able to prioritise work to meet client needs. Leadership mindset, be confident in leading discovery sessions, coaching your team, delivering workshops & promote UCD within the team. What you'll be doing: Engaging with stakeholders, both internally & externally, to create project vision & translating the roadmap so that it is clear and easily interpreted. Be the bridge between them and your team so that they can remain focused on delivery. Inspire & guide your team. Support them in understanding the clients needs, give broader context and motivate them to perform to the best of their abilities. Perform well in a variety of disciplines - (Agile: Scrum, Kanban). What's in it for you: Collaborative working environment in a rapidly growing Digital Services Consultancy. Constant growth mindset & continuous learning opportunities. Salary: 55 - 70k (Up to 80k in London). Hybrid Working - 2 days p/wonsite at your local office or client site. Current locations: Edinburgh, Leeds, Manchester, Birmingham, Bristol & London. 25 Days Holiday + UK Public Holidays. 6% Pension with employee contributions of 2%. Season ticket loans. Additional flexible benefits package tailored to suit your needs. If you're interested in this position, please don't hesitate to apply or reach out to one of our consultants!
Apr 28, 2024
Full time
Senior Product Manager - Hybrid (UK, Various) - 55 - 70k (London 80k) Spinks are working with an established, rapidly growing digital consultancy who are looking to bolster their Product Team with another experienced Senior Product Manager. As a Senior Product Consultant, you will be an expert in your field, a confident leader & an advocate for user-centred design approaches. What we're looking for: Prior experience in at least one of the Government, PubSec, or Consultancy sector & a proven background in stakeholder management / client facing roles. Delivery mindset, in addition to the traditional Product focus. Flexibility & pragmatism - balance constraints and be able to prioritise work to meet client needs. Leadership mindset, be confident in leading discovery sessions, coaching your team, delivering workshops & promote UCD within the team. What you'll be doing: Engaging with stakeholders, both internally & externally, to create project vision & translating the roadmap so that it is clear and easily interpreted. Be the bridge between them and your team so that they can remain focused on delivery. Inspire & guide your team. Support them in understanding the clients needs, give broader context and motivate them to perform to the best of their abilities. Perform well in a variety of disciplines - (Agile: Scrum, Kanban). What's in it for you: Collaborative working environment in a rapidly growing Digital Services Consultancy. Constant growth mindset & continuous learning opportunities. Salary: 55 - 70k (Up to 80k in London). Hybrid Working - 2 days p/wonsite at your local office or client site. Current locations: Edinburgh, Leeds, Manchester, Birmingham, Bristol & London. 25 Days Holiday + UK Public Holidays. 6% Pension with employee contributions of 2%. Season ticket loans. Additional flexible benefits package tailored to suit your needs. If you're interested in this position, please don't hesitate to apply or reach out to one of our consultants!
Office Manager 28,000 - 32,000 per annum Billericay, Essex Monday-Friday, 9am-5:30pm Are you an organised and proactive individual looking for a new challenge? We are currently seeking an Office Manager to join a dynamic construction team in Billericay. In this role, you will play a vital part in ensuring the smooth running of the office and supporting the team in their day-to-day activities. If you thrive in a fast-paced environment and enjoy wearing multiple hats, then this could be the perfect opportunity for you! Responsibilities: Take charge of the general running of the office, ensuring everything is organised and efficient. Be the go-to person for organising office supplies, making sure everything is well-stocked. Assist up to 6 Project Managers by promptly responding to their requests for information. Manage the holiday schedule, keeping track of everyone's time off and ensuring proper coverage. Oversee the training matrix and arrange training sessions for the site staff. Set up files for new projects, ensuring all necessary documentation is properly organised. Create comprehensive operation and maintenance (O&M) manuals. Keep track of membership renewals on the portal and ensure timely updates. Respond to requests for health and safety information and maintain proper signage. Provide support to the Accounts Manager when needed. Handle incoming and outgoing mail, ensuring efficient distribution. Requirements: Previous experience in a similar office management role, preferably within the construction industry. Excellent organisational and multitasking skills. Strong communication and interpersonal skills. Proficiency in MS Office suite. A proactive and self-motivated attitude. A valid driver's licence. If you're ready to take on this exciting Office Manager role, where you'll have the opportunity to make a real impact and support a fantastic team, apply today! We look forward to hearing from you. Note: This is a permanent, full-time position based in Billericay, Essex. Driving is required for this role. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Office Manager 28,000 - 32,000 per annum Billericay, Essex Monday-Friday, 9am-5:30pm Are you an organised and proactive individual looking for a new challenge? We are currently seeking an Office Manager to join a dynamic construction team in Billericay. In this role, you will play a vital part in ensuring the smooth running of the office and supporting the team in their day-to-day activities. If you thrive in a fast-paced environment and enjoy wearing multiple hats, then this could be the perfect opportunity for you! Responsibilities: Take charge of the general running of the office, ensuring everything is organised and efficient. Be the go-to person for organising office supplies, making sure everything is well-stocked. Assist up to 6 Project Managers by promptly responding to their requests for information. Manage the holiday schedule, keeping track of everyone's time off and ensuring proper coverage. Oversee the training matrix and arrange training sessions for the site staff. Set up files for new projects, ensuring all necessary documentation is properly organised. Create comprehensive operation and maintenance (O&M) manuals. Keep track of membership renewals on the portal and ensure timely updates. Respond to requests for health and safety information and maintain proper signage. Provide support to the Accounts Manager when needed. Handle incoming and outgoing mail, ensuring efficient distribution. Requirements: Previous experience in a similar office management role, preferably within the construction industry. Excellent organisational and multitasking skills. Strong communication and interpersonal skills. Proficiency in MS Office suite. A proactive and self-motivated attitude. A valid driver's licence. If you're ready to take on this exciting Office Manager role, where you'll have the opportunity to make a real impact and support a fantastic team, apply today! We look forward to hearing from you. Note: This is a permanent, full-time position based in Billericay, Essex. Driving is required for this role. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Project Administrator Location: Gillingham Industry: Construction Salary: 30,000- 40,000 Join my specialist Principal Contractor client and provide key admin support to Project Managers working on projects up to 20m. What you'll be doing: Reporting to the Project Manager, you will be the key admin contact supporting with the delivery of multi-million construction projects. Your focus will be to ensure projects run smoothly from quotation through to completion with a solid admin trail. Scheduling and tracking key projects/ contract work throughout London and the Southeast Utilising project management software to plan programme of works Raising orders for material, plant and labour Informing client of key project updates Tracking key project information- budget, financials, delivery schedules etc Attend site meetings Liaising across multiple departments including- H&S, Estimating/BD, Design and Technical Filing and storing key project information accurately- presenting when required for accreditations, meetings, reports What they are looking for: This role suits somebody who has Admin experience supporting on Projects in the Construction industry. A background using a project management software to plan/schedule works would be great and you must have a good knowledge of Excel. You must be able to drive as you will be required to attend meetings on site. Why work for my client? 25 day annual leave Well-established team Private Medical Scheme New office location 24 hours Employee Assistance programme Ready to get started? My client is ready to interview now and could even start somebody right away so don't delay in applying! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Project Administrator Location: Gillingham Industry: Construction Salary: 30,000- 40,000 Join my specialist Principal Contractor client and provide key admin support to Project Managers working on projects up to 20m. What you'll be doing: Reporting to the Project Manager, you will be the key admin contact supporting with the delivery of multi-million construction projects. Your focus will be to ensure projects run smoothly from quotation through to completion with a solid admin trail. Scheduling and tracking key projects/ contract work throughout London and the Southeast Utilising project management software to plan programme of works Raising orders for material, plant and labour Informing client of key project updates Tracking key project information- budget, financials, delivery schedules etc Attend site meetings Liaising across multiple departments including- H&S, Estimating/BD, Design and Technical Filing and storing key project information accurately- presenting when required for accreditations, meetings, reports What they are looking for: This role suits somebody who has Admin experience supporting on Projects in the Construction industry. A background using a project management software to plan/schedule works would be great and you must have a good knowledge of Excel. You must be able to drive as you will be required to attend meetings on site. Why work for my client? 25 day annual leave Well-established team Private Medical Scheme New office location 24 hours Employee Assistance programme Ready to get started? My client is ready to interview now and could even start somebody right away so don't delay in applying! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Key Account Manager This is an exciting opportunity to join a fantastic, purpose driven business that are now looking for a Key Account Manager to support their growth plans. For this role we are seeking a talented and experienced Key Account Manager to oversee and maintain key client accounts. The ideal candidate will be responsible for managing relationships, identifying opportunities for growth, and ensuring client satisfaction. This is 40 hours per week Monday Friday, with a minimum of 3 days working in the Barnsley office. The role: Develop and maintain strong relationships with key clients Understand client needs and objectives and propose solutions to meet them Collaborate with internal teams to ensure timely and successful delivery of solutions according to client needs Identify opportunities for account growth and upselling additional products/services Monitor account performance and prepare regular reports for clients and internal stakeholders Resolve any issues or conflicts that may arise with clients in a timely and effective manner Stay informed about industry trends, market conditions, and competitor activities Skills & experience required: Ideal applicants will have a proven track record in Account Management within the FMCG or distribution sectors Ability to build lasting relationships with key clients Organised and structured approach to successfully managing a growing client base Use experience to find solutions to any challenges and take ownership of any queries Wants to have a positive impact on customers, colleagues and community Full UK driving license and willingness to travel to meet with key clients
Apr 28, 2024
Full time
Key Account Manager This is an exciting opportunity to join a fantastic, purpose driven business that are now looking for a Key Account Manager to support their growth plans. For this role we are seeking a talented and experienced Key Account Manager to oversee and maintain key client accounts. The ideal candidate will be responsible for managing relationships, identifying opportunities for growth, and ensuring client satisfaction. This is 40 hours per week Monday Friday, with a minimum of 3 days working in the Barnsley office. The role: Develop and maintain strong relationships with key clients Understand client needs and objectives and propose solutions to meet them Collaborate with internal teams to ensure timely and successful delivery of solutions according to client needs Identify opportunities for account growth and upselling additional products/services Monitor account performance and prepare regular reports for clients and internal stakeholders Resolve any issues or conflicts that may arise with clients in a timely and effective manner Stay informed about industry trends, market conditions, and competitor activities Skills & experience required: Ideal applicants will have a proven track record in Account Management within the FMCG or distribution sectors Ability to build lasting relationships with key clients Organised and structured approach to successfully managing a growing client base Use experience to find solutions to any challenges and take ownership of any queries Wants to have a positive impact on customers, colleagues and community Full UK driving license and willingness to travel to meet with key clients
Title: Graduate Planner Location: London - Hillingdon Salary: Attractive salary + Strong benefits package The Company: The client is an award winning House Builder who is looking for a Graduate Town Planner to join the team in the Hillingdon office! Qualifications: Full UK Driving Licence. RTPI Accredited Degree in Planning Confident with technical planning knowledge. Strong numerical and report writing skills. Why should you apply? Attractive salary Strong benefits package Good work/life balance with flexible working arrangement Fantastic opportunity to build upon experiences and skillsets Varied portfolio of work Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Apr 28, 2024
Full time
Title: Graduate Planner Location: London - Hillingdon Salary: Attractive salary + Strong benefits package The Company: The client is an award winning House Builder who is looking for a Graduate Town Planner to join the team in the Hillingdon office! Qualifications: Full UK Driving Licence. RTPI Accredited Degree in Planning Confident with technical planning knowledge. Strong numerical and report writing skills. Why should you apply? Attractive salary Strong benefits package Good work/life balance with flexible working arrangement Fantastic opportunity to build upon experiences and skillsets Varied portfolio of work Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
As a trusted NHS partner and one of Europe's largest reporting providers, my client is looking for a well organised Data Administrator to join their night team. This is a hybrid position with 2 nights in the office based in the centre of Reading. Hours of work: 44 hours per week - 4 nights on, 4 nights off. Regular working hours are between 5pm and 9am. The role of the Data Administrator: Manage communication with clients about daily issues, over phone and emails. Try to resolve the issues as soon as possible and ensure that no email/calls are left unattended or pending. Deal with and control requests from the clients such as prioritisation of cases, urgent reviews and issues with data transfer. Verify the incoming data (cases): ensure the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure an efficient reading from the radiologists. Introduce incoming data in our systems and ensure that the outgoing reports are being delivered correctly to the clients in a timely manner. Troubleshoot when something fails in the service. Inform managers about client issues for planning purposes Required Skills Ability to work with time constraints and to handle sensitive and difficult situations tactfully. Ability to work efficiently and accurately. Not afraid of taking calls/managing complaints from clients. Service-minded. Able to assist new employees in training. Good level of IT/"Office" knowledge, especially Excel, and if possible experience from service sector. Previous medical experience desirable Night shift administration a bonus. Benefits Company bonus scheme after 6 months Pension Childcare Voucher scheme
Apr 28, 2024
Full time
As a trusted NHS partner and one of Europe's largest reporting providers, my client is looking for a well organised Data Administrator to join their night team. This is a hybrid position with 2 nights in the office based in the centre of Reading. Hours of work: 44 hours per week - 4 nights on, 4 nights off. Regular working hours are between 5pm and 9am. The role of the Data Administrator: Manage communication with clients about daily issues, over phone and emails. Try to resolve the issues as soon as possible and ensure that no email/calls are left unattended or pending. Deal with and control requests from the clients such as prioritisation of cases, urgent reviews and issues with data transfer. Verify the incoming data (cases): ensure the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure an efficient reading from the radiologists. Introduce incoming data in our systems and ensure that the outgoing reports are being delivered correctly to the clients in a timely manner. Troubleshoot when something fails in the service. Inform managers about client issues for planning purposes Required Skills Ability to work with time constraints and to handle sensitive and difficult situations tactfully. Ability to work efficiently and accurately. Not afraid of taking calls/managing complaints from clients. Service-minded. Able to assist new employees in training. Good level of IT/"Office" knowledge, especially Excel, and if possible experience from service sector. Previous medical experience desirable Night shift administration a bonus. Benefits Company bonus scheme after 6 months Pension Childcare Voucher scheme
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Apr 28, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Operations/Office Manager£30,000 - £35,000 DOELeedsPermanent, Full TimeAbout the business:A well-established and reputable firm of specialist Solicitors, our client operates with offices in Leeds, Sheffield, and Newcastle, representing clients across the UK. They are recognised as one of the leading expert practices outside of London.As a member of the operations team, the office manager's role involves providing direct support to ensure the smooth running of the Leeds office on a day-to-day basis. This position holds significant importance in the successful operation of the organisation.If successful, you will perform the following role as an Office Manager: Acting as a point of contact for external third party providers Managing teams within the operations function Support to the firm including general office, reception and hospitality Managing the day to day running of the Leeds office Managing health and safety requirements and implementation of procedures (e.g. first aiders, risk assessments, fire marshals, and workstation assessments) Liaising with third party providers (e.g. utilities, building maintenance, stationery suppliers) Overseeing the invoicing process for the operations team. Overseeing the appraisal process and conduct appraisals for teams that report to the office manager Dealing with HR issues for teams that report to the office manager Identify training and development needs Working with the project manager on future space planning when required Liaising with the compliance team on office compliance Implementing and ensuring compliance with the firm's policies and procedures Ensuring confidentiality is respected and maintained at all times The organisation will offer you the following employment benefits package: Competitive salaries Generous holiday entitlement + holiday purchase scheme Pension scheme Enhanced family friendly benefits Private medical insurance Employee Assistance Programme Life assurance scheme Employee wellness initiatives Firm social events throughout the year Essential Experience Experience in managing an office including people management (5 years minimum experience would be desirable) Outstanding organisation skills. Experience of working in a professional services firm. Proven experience in running an office to a high standard. How to apply:If this vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Alastair Pickford who is managing this vacancy, call for a confidential discussion or email me on Are you wanting to review additional career opportunities? Visit our jobs page at jobs Additional Information:CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.This vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.
Apr 28, 2024
Full time
Operations/Office Manager£30,000 - £35,000 DOELeedsPermanent, Full TimeAbout the business:A well-established and reputable firm of specialist Solicitors, our client operates with offices in Leeds, Sheffield, and Newcastle, representing clients across the UK. They are recognised as one of the leading expert practices outside of London.As a member of the operations team, the office manager's role involves providing direct support to ensure the smooth running of the Leeds office on a day-to-day basis. This position holds significant importance in the successful operation of the organisation.If successful, you will perform the following role as an Office Manager: Acting as a point of contact for external third party providers Managing teams within the operations function Support to the firm including general office, reception and hospitality Managing the day to day running of the Leeds office Managing health and safety requirements and implementation of procedures (e.g. first aiders, risk assessments, fire marshals, and workstation assessments) Liaising with third party providers (e.g. utilities, building maintenance, stationery suppliers) Overseeing the invoicing process for the operations team. Overseeing the appraisal process and conduct appraisals for teams that report to the office manager Dealing with HR issues for teams that report to the office manager Identify training and development needs Working with the project manager on future space planning when required Liaising with the compliance team on office compliance Implementing and ensuring compliance with the firm's policies and procedures Ensuring confidentiality is respected and maintained at all times The organisation will offer you the following employment benefits package: Competitive salaries Generous holiday entitlement + holiday purchase scheme Pension scheme Enhanced family friendly benefits Private medical insurance Employee Assistance Programme Life assurance scheme Employee wellness initiatives Firm social events throughout the year Essential Experience Experience in managing an office including people management (5 years minimum experience would be desirable) Outstanding organisation skills. Experience of working in a professional services firm. Proven experience in running an office to a high standard. How to apply:If this vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Alastair Pickford who is managing this vacancy, call for a confidential discussion or email me on Are you wanting to review additional career opportunities? Visit our jobs page at jobs Additional Information:CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.This vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.
Agile Programme Manager - AWS migration & Data - London Markets Insurance Our prestigious London Markets insurance client have a requirement for an experienced Agile Programme Manager to lead the delivery of a major AWS migration and Data warehouse transformation initiative including leading the backlog prioritisation, running the Scrum of Scrum ceremonies, programme increment (PI) planning, and having oversight / leadership of multiple scrum teams. Up to £950 per day - UMBRELLA ONLY 5 month initial contract Requirement to work from the client's offices in the City of London 2 days per week Essential Experience needed: Previous track record of delivering complex, multi-stream technology transformation programmes that must include: AWS migrations Data warehouse Big data Data analytics Extensive previous experience of working within the London Markets insurance industry Strong previous experience of delivering complex transformation programmes within Agile including: Leading Scrum of Scrum ceremonies Programme increment (PI) planning Backlog prioritisation Exceptional leadership skills with the Ability to build strong relationships at all levels of the business Exceptional stakeholder engagement skills with the ability to influence at a senior / Exec level Experience of working on multi-country programmes and with international stakeholders (desirable, not essential) Any candidates who are not able to clearly demonstrate all of the required experience above within their CV, will not be considered for this role. To apply for this role, please send a copy of your CV in the first instance. Suitable candidates will be contacted in due course. If you have not heard back within 7 days following CV submission, your application in this instance will have been unsuccessful.
Apr 28, 2024
Full time
Agile Programme Manager - AWS migration & Data - London Markets Insurance Our prestigious London Markets insurance client have a requirement for an experienced Agile Programme Manager to lead the delivery of a major AWS migration and Data warehouse transformation initiative including leading the backlog prioritisation, running the Scrum of Scrum ceremonies, programme increment (PI) planning, and having oversight / leadership of multiple scrum teams. Up to £950 per day - UMBRELLA ONLY 5 month initial contract Requirement to work from the client's offices in the City of London 2 days per week Essential Experience needed: Previous track record of delivering complex, multi-stream technology transformation programmes that must include: AWS migrations Data warehouse Big data Data analytics Extensive previous experience of working within the London Markets insurance industry Strong previous experience of delivering complex transformation programmes within Agile including: Leading Scrum of Scrum ceremonies Programme increment (PI) planning Backlog prioritisation Exceptional leadership skills with the Ability to build strong relationships at all levels of the business Exceptional stakeholder engagement skills with the ability to influence at a senior / Exec level Experience of working on multi-country programmes and with international stakeholders (desirable, not essential) Any candidates who are not able to clearly demonstrate all of the required experience above within their CV, will not be considered for this role. To apply for this role, please send a copy of your CV in the first instance. Suitable candidates will be contacted in due course. If you have not heard back within 7 days following CV submission, your application in this instance will have been unsuccessful.
Job Title: Resident Services Manager Location: London Salary: £37,350 per annum Job Type: Permanent - Full Time About Morden College: Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live independent and healthy lives. As well as independent living, our Blackheath site is also home to the Morden College Care Home. As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role and who we are looking for This is a new role for Morden College that drives seamless and efficient service delivery for our residents by using technology (our Resident Information System database and Knowledge Bank system), and manages the team that commissions and coordinates consistent, equitable, and sustainable services, advice, and support for residents who live independently. Willingness to work one Saturday per month and to flex hours and work some evenings (time off in lieu will be given). Resident Services Manager are responsible for: effective line management of the Resident Services Assistants, General Assistants and Drivers to ensure our residents receive an efficient and effective service that is delivered in a sustainable way, continuously developing the team's skills and performance while maintaining high levels of morale and motivation. building and sustaining the Knowledge Bank, which covers Frequently Asked Questions to provide consistent information across all teams. ensuring our new resident information system is maintained and used to its full effect by all team members. ensuring compliance with agreed policies and processes (including Health & Safety, Safeguarding, GDPR/Data Protection), improving these where they are not working effectively. Directly handling complaints and advising Resident Services Assistants on the responses to complaints from residents or third parties (e.g. visitors, relatives, etc), intervening where required and escalating to the Head of Resident Services and the Director of Resident Services and Charity Development, where appropriate. Main duties and responsibilities Provide a positive resident experience by meeting and greeting residents, listening and responding to their concerns and feedback, promoting our values among residents, and by being a visible, supportive, and inclusive manager. Support the onboarding (preparing to move in) and induction of new residents to help them settle in quickly. Supporting the Head of Resident Services and managing the Resident Services Team, which covers: liaison between residents and other members of Morden College including staff and contractors (e.g. Security, Morden College Care Home, Domiciliary Care, Help and Home, etc) providing residents with advice, support and information about moving into and within Morden College (including how to use things like Appello and other College facilities and systems). answering resident questions and providing consistent information on living at Morden College. Supporting the Head of Resident Services to ensure that all residents in Almshouse accommodation are assessed for their independence to self-evacuate in a crisis. Where required, developing a Personal Emergency Evacuation Plan in partnership with the beneficiary and the Health and Safety Officer, ensuring this is recorded and distribute appropriately. Encouraging collaborative working and good communication with colleagues and key stakeholders to provide our residents with an effective and efficient service. Skills, Qualifications and Experience: An excellent people manager and communicator who can get the best out of their team and who is willing to continuously develop their people management skills. Competence in using various computer systems and databases, including Microsoft Office software (Outlook, Word, and Excel) and Customer Relations Management software. An understanding of older people, their situations, and the opportunities they may want and need to explore and engage with to continue to live independently. An understanding of working with diverse types of residents/beneficiaries and effective methods of communication with them to develop good relationships. A relevant qualification or equivalent experience in service management and/or accommodation provision. Must be willing to engage in tasks at all levels to provide the best service and experience to our residents. Please click apply to be considered for this role.
Apr 28, 2024
Full time
Job Title: Resident Services Manager Location: London Salary: £37,350 per annum Job Type: Permanent - Full Time About Morden College: Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live independent and healthy lives. As well as independent living, our Blackheath site is also home to the Morden College Care Home. As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role and who we are looking for This is a new role for Morden College that drives seamless and efficient service delivery for our residents by using technology (our Resident Information System database and Knowledge Bank system), and manages the team that commissions and coordinates consistent, equitable, and sustainable services, advice, and support for residents who live independently. Willingness to work one Saturday per month and to flex hours and work some evenings (time off in lieu will be given). Resident Services Manager are responsible for: effective line management of the Resident Services Assistants, General Assistants and Drivers to ensure our residents receive an efficient and effective service that is delivered in a sustainable way, continuously developing the team's skills and performance while maintaining high levels of morale and motivation. building and sustaining the Knowledge Bank, which covers Frequently Asked Questions to provide consistent information across all teams. ensuring our new resident information system is maintained and used to its full effect by all team members. ensuring compliance with agreed policies and processes (including Health & Safety, Safeguarding, GDPR/Data Protection), improving these where they are not working effectively. Directly handling complaints and advising Resident Services Assistants on the responses to complaints from residents or third parties (e.g. visitors, relatives, etc), intervening where required and escalating to the Head of Resident Services and the Director of Resident Services and Charity Development, where appropriate. Main duties and responsibilities Provide a positive resident experience by meeting and greeting residents, listening and responding to their concerns and feedback, promoting our values among residents, and by being a visible, supportive, and inclusive manager. Support the onboarding (preparing to move in) and induction of new residents to help them settle in quickly. Supporting the Head of Resident Services and managing the Resident Services Team, which covers: liaison between residents and other members of Morden College including staff and contractors (e.g. Security, Morden College Care Home, Domiciliary Care, Help and Home, etc) providing residents with advice, support and information about moving into and within Morden College (including how to use things like Appello and other College facilities and systems). answering resident questions and providing consistent information on living at Morden College. Supporting the Head of Resident Services to ensure that all residents in Almshouse accommodation are assessed for their independence to self-evacuate in a crisis. Where required, developing a Personal Emergency Evacuation Plan in partnership with the beneficiary and the Health and Safety Officer, ensuring this is recorded and distribute appropriately. Encouraging collaborative working and good communication with colleagues and key stakeholders to provide our residents with an effective and efficient service. Skills, Qualifications and Experience: An excellent people manager and communicator who can get the best out of their team and who is willing to continuously develop their people management skills. Competence in using various computer systems and databases, including Microsoft Office software (Outlook, Word, and Excel) and Customer Relations Management software. An understanding of older people, their situations, and the opportunities they may want and need to explore and engage with to continue to live independently. An understanding of working with diverse types of residents/beneficiaries and effective methods of communication with them to develop good relationships. A relevant qualification or equivalent experience in service management and/or accommodation provision. Must be willing to engage in tasks at all levels to provide the best service and experience to our residents. Please click apply to be considered for this role.
Progress Co-ordinator Redditch • Permanent • Full Time • £25,100 per annum We are recruiting for a Progress coordinator the purpose of this role will be placing and co-ordinating orders for large-scale front and back of-house projects. The Progress Co-ordinator's day-to-day duties are as follows: Processing new orders and liaising with suppliers and sub-contractors Updating the bespoke in-house system as per company requirements Managing phone calls and emails from clients & Contract Managers Ensuring deadlines are met Maintaining the company asset management for all completed works. Completing any additional internal forms to assist the management team Arranging handover of works from the sales team to order progress to enable a full understanding of the project. The Successful Progress Co-ordinator must have the following skills/experience: Previously worked within an office environment Intermediate Excel skills Excellent organisation skills Able to work on your own initiative and also be part of a team Excellent attention to detail Proactive Good communication skills both written and verbal What s on offer for the successful Progress Co-ordinator? Salary £25,100 per annum Hours Mon-Friday 08.30-17.00 with a 30-minute break Pension Scheme with contributions of 5% being matched by the company Health Cash Plan Enhanced Maternity and Paternity Discounts for online and high street retailers. 25 days holiday with the addition to buy an additional 5 days. Arden Personnel is a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be a good one and will always endeavor to get back to all applicants. You can also contact us on (phone number removed). Follow us on Facebook, Instagram, Twitter, and LinkedIn for all updates of live vacancies. Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors. Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain
Apr 28, 2024
Full time
Progress Co-ordinator Redditch • Permanent • Full Time • £25,100 per annum We are recruiting for a Progress coordinator the purpose of this role will be placing and co-ordinating orders for large-scale front and back of-house projects. The Progress Co-ordinator's day-to-day duties are as follows: Processing new orders and liaising with suppliers and sub-contractors Updating the bespoke in-house system as per company requirements Managing phone calls and emails from clients & Contract Managers Ensuring deadlines are met Maintaining the company asset management for all completed works. Completing any additional internal forms to assist the management team Arranging handover of works from the sales team to order progress to enable a full understanding of the project. The Successful Progress Co-ordinator must have the following skills/experience: Previously worked within an office environment Intermediate Excel skills Excellent organisation skills Able to work on your own initiative and also be part of a team Excellent attention to detail Proactive Good communication skills both written and verbal What s on offer for the successful Progress Co-ordinator? Salary £25,100 per annum Hours Mon-Friday 08.30-17.00 with a 30-minute break Pension Scheme with contributions of 5% being matched by the company Health Cash Plan Enhanced Maternity and Paternity Discounts for online and high street retailers. 25 days holiday with the addition to buy an additional 5 days. Arden Personnel is a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be a good one and will always endeavor to get back to all applicants. You can also contact us on (phone number removed). Follow us on Facebook, Instagram, Twitter, and LinkedIn for all updates of live vacancies. Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors. Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain
Factory Technical Manager 55-60k plus package Crewe The Factory Technical Manager in any food business has a vital role across multiple functions. This opportunity is ideal for someone looking to progress their technical career. Are you a strong QA Manager or Technical Services Manager who has experience of combining being in the factory involved in the day-to-day production along with the back-office systems and compliance management? Someone wanting to progress from systems into more of a factory-based role? This could be the ideal next step into Technical Management. With the support of the Head of Technical and site QA team there is a wealth of knowledge and expertise to learn from. Along with the salary, other benefits include: Pension and Life Insurance Gym membership Discount scheme Free parking on site Your background will cover: QA or Technical Systems Management background in the food industry. Proven experience in working to, and driving, KPI performance. A detailed understanding of BRC, retail audit compliance and GMP. Involvement in customer audits. Working with and understanding the detail of the Quality Management System. Experience in manufacture for retail and/or foodservice sites. Working to high level quality standards in food manufacturing. Management or supervision of QA Technicans. What will your days look like as the Factory Technical Manager: Work closely with the Head of Technical, and the rest of the team, to develop an excellent food safety culture on site. Being involved, in the factory and around the team. Understanding their challenges, the status of KPI performance, hygiene issues, audit preparation etc on a continual basis. Communicating and being a visible member of the technical team. Attention to detail where systems and compliance are concerned. Deputising for the Head of Technical. Being visible and involved is key to building relationships across the factory, with all operational teams and with customers during visits. Constantly striving for improvements, you understand the nuances of the factory and what the daily focus needs to be for the team. As mentioned already, this is a great next career step for those building their technical career combining the hands-on as well as the systems and compliance elements of technical management. A positive, team focussed environment, this role will suit those who work off their own initiative, think on their feet and can make decisions combing what is happening around them with their technical expertise. Interviews to be conducted as soon as possible so don't delay -we can discuss more of the detail on this and other technical roles to suit your working day.
Apr 28, 2024
Full time
Factory Technical Manager 55-60k plus package Crewe The Factory Technical Manager in any food business has a vital role across multiple functions. This opportunity is ideal for someone looking to progress their technical career. Are you a strong QA Manager or Technical Services Manager who has experience of combining being in the factory involved in the day-to-day production along with the back-office systems and compliance management? Someone wanting to progress from systems into more of a factory-based role? This could be the ideal next step into Technical Management. With the support of the Head of Technical and site QA team there is a wealth of knowledge and expertise to learn from. Along with the salary, other benefits include: Pension and Life Insurance Gym membership Discount scheme Free parking on site Your background will cover: QA or Technical Systems Management background in the food industry. Proven experience in working to, and driving, KPI performance. A detailed understanding of BRC, retail audit compliance and GMP. Involvement in customer audits. Working with and understanding the detail of the Quality Management System. Experience in manufacture for retail and/or foodservice sites. Working to high level quality standards in food manufacturing. Management or supervision of QA Technicans. What will your days look like as the Factory Technical Manager: Work closely with the Head of Technical, and the rest of the team, to develop an excellent food safety culture on site. Being involved, in the factory and around the team. Understanding their challenges, the status of KPI performance, hygiene issues, audit preparation etc on a continual basis. Communicating and being a visible member of the technical team. Attention to detail where systems and compliance are concerned. Deputising for the Head of Technical. Being visible and involved is key to building relationships across the factory, with all operational teams and with customers during visits. Constantly striving for improvements, you understand the nuances of the factory and what the daily focus needs to be for the team. As mentioned already, this is a great next career step for those building their technical career combining the hands-on as well as the systems and compliance elements of technical management. A positive, team focussed environment, this role will suit those who work off their own initiative, think on their feet and can make decisions combing what is happening around them with their technical expertise. Interviews to be conducted as soon as possible so don't delay -we can discuss more of the detail on this and other technical roles to suit your working day.
Are you ready to lead the charge in delivering cutting-edge programs that drive organisational success? We're seeking a dynamic and experienced Program Manager to take on the challenge of managing multiple programs.Dedicated to innovation in creating cutting-edge embedded GUI applications for the thrilling realm of inflight entertainment systems on commercial aircraft, this company is continuing to grow.As a Program Manager you'll play a pivotal role in managing the delivery of multiple programs, ensuring alignment with our strategic goals and mission. Reporting to the Technical Director, you'll be responsible for coordinating with clients, overseeing project schedules, and maintaining the highest standards of quality throughout the development process.Key Responsibilities: Collaborate with clients to define project scopes, schedules, and quality requirements. Provide clear and concise requirements to our development team, ensuring adherence to project specifications. Work closely with the management team to allocate resources effectively and monitor ongoing development. Foster strong relationships with stakeholders across departments and ensure client satisfaction. Establish governance structures and decision-making processes to maintain control and oversight of programs. Provide regular updates and reports on program status to key stakeholders. The successful Program Manager will have: Bachelor's degree or equivalent experience in Program Management/IT field. Minimum of 3 years' experience in a program management role, preferably in a client-focused environment. Strong leadership skills with the ability to thrive under pressure. Excellent communication skills, both written and verbal. Exceptional attention to detail and time management abilities. Proficiency in program and development methodologies (e.g., Agile, Waterfall, Scrum). Familiarity with project management tools and Office applications. Perks and Benefits: Salary of £45,000 4% pension contribution: Secure your financial future with our generous pension plan. 20 days of holiday, Buy or Sell up to 5 days holiday per year Flexibility: Enjoy the option to work 2-3 days a week from the comfort of your home after the initial 6 months in their vibrant Chichester office. Life assurance, Dental, and eye care: We care about your well-being and offer comprehensive coverage to keep you healthy and happy. Click apply or contact Chris Lynes at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 28, 2024
Full time
Are you ready to lead the charge in delivering cutting-edge programs that drive organisational success? We're seeking a dynamic and experienced Program Manager to take on the challenge of managing multiple programs.Dedicated to innovation in creating cutting-edge embedded GUI applications for the thrilling realm of inflight entertainment systems on commercial aircraft, this company is continuing to grow.As a Program Manager you'll play a pivotal role in managing the delivery of multiple programs, ensuring alignment with our strategic goals and mission. Reporting to the Technical Director, you'll be responsible for coordinating with clients, overseeing project schedules, and maintaining the highest standards of quality throughout the development process.Key Responsibilities: Collaborate with clients to define project scopes, schedules, and quality requirements. Provide clear and concise requirements to our development team, ensuring adherence to project specifications. Work closely with the management team to allocate resources effectively and monitor ongoing development. Foster strong relationships with stakeholders across departments and ensure client satisfaction. Establish governance structures and decision-making processes to maintain control and oversight of programs. Provide regular updates and reports on program status to key stakeholders. The successful Program Manager will have: Bachelor's degree or equivalent experience in Program Management/IT field. Minimum of 3 years' experience in a program management role, preferably in a client-focused environment. Strong leadership skills with the ability to thrive under pressure. Excellent communication skills, both written and verbal. Exceptional attention to detail and time management abilities. Proficiency in program and development methodologies (e.g., Agile, Waterfall, Scrum). Familiarity with project management tools and Office applications. Perks and Benefits: Salary of £45,000 4% pension contribution: Secure your financial future with our generous pension plan. 20 days of holiday, Buy or Sell up to 5 days holiday per year Flexibility: Enjoy the option to work 2-3 days a week from the comfort of your home after the initial 6 months in their vibrant Chichester office. Life assurance, Dental, and eye care: We care about your well-being and offer comprehensive coverage to keep you healthy and happy. Click apply or contact Chris Lynes at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
We have a fantastic and exciting opportunity, we are currently recruiting a Front Of House receptionist to join our STARS team. Working for one of our high-profile clients in Bristol, BS34 7PA. STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Monday - Thursday 07:30 - 16:00 Fridays - 07:30 - 12:00 About the Role Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. We combine best in class, impeccable front of house services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients. Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: services/on-site/stars/ Responsibilities Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Respond appropriately to varying and fast changing priorities Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation. Essential Skills Highest quality personal appearance Flexible, professional and adept at working under pressure Outstanding written, verbal and oral communication skills Customer oriented with a passion for high-level service Working knowledge of administrative computer packages such as MS Office, GSuite, etc. Polite and proactive Punctual and trustworthy Able to use initiative and highly adaptable Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on 5-Year checkable work history SC clearance (we will assist to gain) DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
Apr 28, 2024
Full time
We have a fantastic and exciting opportunity, we are currently recruiting a Front Of House receptionist to join our STARS team. Working for one of our high-profile clients in Bristol, BS34 7PA. STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Monday - Thursday 07:30 - 16:00 Fridays - 07:30 - 12:00 About the Role Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. We combine best in class, impeccable front of house services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients. Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: services/on-site/stars/ Responsibilities Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Respond appropriately to varying and fast changing priorities Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation. Essential Skills Highest quality personal appearance Flexible, professional and adept at working under pressure Outstanding written, verbal and oral communication skills Customer oriented with a passion for high-level service Working knowledge of administrative computer packages such as MS Office, GSuite, etc. Polite and proactive Punctual and trustworthy Able to use initiative and highly adaptable Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on 5-Year checkable work history SC clearance (we will assist to gain) DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org