Work for a market leading company within its industry Clean and modern office environment This company has a warm family vibe Our outstanding client in Waltham Abbey are looking for a dynamic Account Executive to work within their integrated support team. The ideal person will have relationship building skills and previous experience looking after key Accounts. You will have outstanding customer service skills with knowledge in Excel. Account Executive We are looking to recruit an Accounts Coordinator reporting to the Account Manager. The purpose of the role will be to support by connecting with key business executives and provide professional administrative support and identify improvements. The ideal candidate will have previous experience in Account Management/Client account as you will be looking after some major Accounts. Someone that is confident on the telephone with great customer service skills. Complaint handling skills would be advantageous. Salary: £27,000 plus up to 10% annual bonus Hours: 9-5.30pm Monday - Friday ( ON SITE) Responsibilities Receive and book in system return items from customers. Work across several databases/systems (DPD/Orbit/Service base/Phone check) training provided Monitor and pass stock to processing team. Monitor and manage quarantined/processed stock (pass to processing team, control salvage stock transfer) Perform month end invoicing process and liaise with Accounts department. Administrative work: Update & Monitor activity tracker report, daily 'WIP' reports, manage claims in Orbit. Create orders in CRM Answer customer support phone line and liaise with customers. Liaise with client's customer care team to support them with information. Managing database records, drafting status reports, updating process handbooks. Maintaining equipment across department, including scanners, printers, telephone, and other required consumables. Essential Skills and Attributes Administrative skills: Excellent due diligence Quality focus Excellent communication skills both written and oral. Research skills. Experience in analysing information. Ability to prioritise and problem solve. Presentation/document skills Proficient level of Excel, Word, and Outlook skills due to stock involved Previous experience in an administrative role for a minimum of 6 months Previous experience in Customer Care role would be preferred but not essential. Benefits to you 20 days holiday (increasing a day per annum on completion of 2 years employment to a maximum of 25 days). Annual leave years entitlement is from 1st January to 31st Pension Scheme Enrolment into the Death in Service Scheme Paid breaks twice a day and provide provisions for breakfast and lunch. Beverages and fruit at break times 5 days full sick pay All-inclusive Company outings and Christmas events £500 staff referral scheme Modem and comfortable working environment. Free parking on site
Apr 28, 2024
Full time
Work for a market leading company within its industry Clean and modern office environment This company has a warm family vibe Our outstanding client in Waltham Abbey are looking for a dynamic Account Executive to work within their integrated support team. The ideal person will have relationship building skills and previous experience looking after key Accounts. You will have outstanding customer service skills with knowledge in Excel. Account Executive We are looking to recruit an Accounts Coordinator reporting to the Account Manager. The purpose of the role will be to support by connecting with key business executives and provide professional administrative support and identify improvements. The ideal candidate will have previous experience in Account Management/Client account as you will be looking after some major Accounts. Someone that is confident on the telephone with great customer service skills. Complaint handling skills would be advantageous. Salary: £27,000 plus up to 10% annual bonus Hours: 9-5.30pm Monday - Friday ( ON SITE) Responsibilities Receive and book in system return items from customers. Work across several databases/systems (DPD/Orbit/Service base/Phone check) training provided Monitor and pass stock to processing team. Monitor and manage quarantined/processed stock (pass to processing team, control salvage stock transfer) Perform month end invoicing process and liaise with Accounts department. Administrative work: Update & Monitor activity tracker report, daily 'WIP' reports, manage claims in Orbit. Create orders in CRM Answer customer support phone line and liaise with customers. Liaise with client's customer care team to support them with information. Managing database records, drafting status reports, updating process handbooks. Maintaining equipment across department, including scanners, printers, telephone, and other required consumables. Essential Skills and Attributes Administrative skills: Excellent due diligence Quality focus Excellent communication skills both written and oral. Research skills. Experience in analysing information. Ability to prioritise and problem solve. Presentation/document skills Proficient level of Excel, Word, and Outlook skills due to stock involved Previous experience in an administrative role for a minimum of 6 months Previous experience in Customer Care role would be preferred but not essential. Benefits to you 20 days holiday (increasing a day per annum on completion of 2 years employment to a maximum of 25 days). Annual leave years entitlement is from 1st January to 31st Pension Scheme Enrolment into the Death in Service Scheme Paid breaks twice a day and provide provisions for breakfast and lunch. Beverages and fruit at break times 5 days full sick pay All-inclusive Company outings and Christmas events £500 staff referral scheme Modem and comfortable working environment. Free parking on site
Company Description: McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees. McDonald's UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training. McDonald's buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald's is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland. McDonald's is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald's more exciting than ever! We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. Company Vision and Culture Our Global vision is to build a better McDonald's and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion : We open our doors to everyone Integrity: We do the right thing Community : We are good neighbours Family: We get better together Job Description: Fixed term contract until mid-January 2025 The Opportunity The Real Estate Legal Team is seeking a motivated, proactive and effective lawyer to join for a period of maternity cover. This is an exciting opportunity for an experienced real estate lawyer to join a large and highly regarded inhouse legal team, as well as a rare opportunity to work as part of an established inhouse team of real estate lawyers in a fun and friendly environment. What will my accountabilities be? Supervising and supporting external lawyers on acquisition transactions, and working closely with acquisition surveyors and other members of the Legal team Undertaking some acquisition transactional work, although the majority of this is undertaken by external counsel Helping the Legal and Development teams achieve targets for new store openings and transactional acquisition work Providing day to day advice to colleagues in the Acquisitions, Estates and Construction teams on all matters connected with new restaurant acquisitions, as well as the existing restaurant estate Monitoring and reviewing best practice, standard documents, policies and precedents used on acquisitions Compliance advice and support, applying McDonald's global legal policies Identifying and communicating risks consistent with the both the risk appetite of the business and the legal department and advising accordingly Helping to develop the legal skills of more junior members of the team Proactively identifying market trends and regulatory changes to improve company policies and procedures, develop communication and training programmes and ensure awareness and compliance across the business. What Team will I be a part? You will be a part of the Real Estate Legal Team, which is one of three sub-teams within the UK & Ireland Legal Team. Both the UK&I Legal Team and the Real Estate sub-team are highly regarded across the business as high-performing, friendly and dynamic teams with a great reputation for influencing, challenging and leading those at all levels, across all departments. You will report into the Head of the Real Estate Legal Practice Group, and work alongside a further four real estate lawyers and a legal assistant. The wider UK&I Legal Department consists of around 20 team members. Who are my customers? The McDonald's Development team, which comprises separate teams of Acquisitions Surveyors, Estates Surveyors and Construction Project Managers The rest of the Real Estate Legal team, as well as the wider UK&I Legal team The Global Legal Team, including Global Compliance, Global Litigation, and real estate lawyers in other markets. Qualifications: What background do I need to have? You will be a qualified solicitor with strong academic credentials and post-qualification commercial property experience gained with a respected law firm or within an established in-house real estate department. Experience should include complex acquisition, development and landlord and tenant work, with some knowledge of planning and construction law. In-house or secondment experience, whilst not essential, will be advantageous. You will have the following critical skills and qualities: be an effective communicator (including having strong drafting skills and the ability to clearly and concisely explain concepts to non-legal partners); a relationship builder; efficient; and able to see the big picture by providing commercially sound advice adaptability to audience and ability to clearly and concisely explain concepts and to influence internal clients an innovative solution-focused approach and strong problem-solving ability strong commercial awareness and understanding, business judgment and ability to evaluate legal risk be a team player, with an ability to mentor, develop and model skills for others be positive, self-motivated, enthusiastic, authentic, pragmatic, forward-thinking and curious Additional Information: At McDonald's we arePeople from allWalks ofLife People are at the heart of everything wedo ,and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind .These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
Apr 28, 2024
Full time
Company Description: McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees. McDonald's UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training. McDonald's buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald's is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland. McDonald's is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald's more exciting than ever! We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. Company Vision and Culture Our Global vision is to build a better McDonald's and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion : We open our doors to everyone Integrity: We do the right thing Community : We are good neighbours Family: We get better together Job Description: Fixed term contract until mid-January 2025 The Opportunity The Real Estate Legal Team is seeking a motivated, proactive and effective lawyer to join for a period of maternity cover. This is an exciting opportunity for an experienced real estate lawyer to join a large and highly regarded inhouse legal team, as well as a rare opportunity to work as part of an established inhouse team of real estate lawyers in a fun and friendly environment. What will my accountabilities be? Supervising and supporting external lawyers on acquisition transactions, and working closely with acquisition surveyors and other members of the Legal team Undertaking some acquisition transactional work, although the majority of this is undertaken by external counsel Helping the Legal and Development teams achieve targets for new store openings and transactional acquisition work Providing day to day advice to colleagues in the Acquisitions, Estates and Construction teams on all matters connected with new restaurant acquisitions, as well as the existing restaurant estate Monitoring and reviewing best practice, standard documents, policies and precedents used on acquisitions Compliance advice and support, applying McDonald's global legal policies Identifying and communicating risks consistent with the both the risk appetite of the business and the legal department and advising accordingly Helping to develop the legal skills of more junior members of the team Proactively identifying market trends and regulatory changes to improve company policies and procedures, develop communication and training programmes and ensure awareness and compliance across the business. What Team will I be a part? You will be a part of the Real Estate Legal Team, which is one of three sub-teams within the UK & Ireland Legal Team. Both the UK&I Legal Team and the Real Estate sub-team are highly regarded across the business as high-performing, friendly and dynamic teams with a great reputation for influencing, challenging and leading those at all levels, across all departments. You will report into the Head of the Real Estate Legal Practice Group, and work alongside a further four real estate lawyers and a legal assistant. The wider UK&I Legal Department consists of around 20 team members. Who are my customers? The McDonald's Development team, which comprises separate teams of Acquisitions Surveyors, Estates Surveyors and Construction Project Managers The rest of the Real Estate Legal team, as well as the wider UK&I Legal team The Global Legal Team, including Global Compliance, Global Litigation, and real estate lawyers in other markets. Qualifications: What background do I need to have? You will be a qualified solicitor with strong academic credentials and post-qualification commercial property experience gained with a respected law firm or within an established in-house real estate department. Experience should include complex acquisition, development and landlord and tenant work, with some knowledge of planning and construction law. In-house or secondment experience, whilst not essential, will be advantageous. You will have the following critical skills and qualities: be an effective communicator (including having strong drafting skills and the ability to clearly and concisely explain concepts to non-legal partners); a relationship builder; efficient; and able to see the big picture by providing commercially sound advice adaptability to audience and ability to clearly and concisely explain concepts and to influence internal clients an innovative solution-focused approach and strong problem-solving ability strong commercial awareness and understanding, business judgment and ability to evaluate legal risk be a team player, with an ability to mentor, develop and model skills for others be positive, self-motivated, enthusiastic, authentic, pragmatic, forward-thinking and curious Additional Information: At McDonald's we arePeople from allWalks ofLife People are at the heart of everything wedo ,and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. Wehave a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength. We do not tolerate inequality, injustice or discrimination of any kind .These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
We have a great opportunity for an Indirect Tax Assistant Manager to join the Vistry Group Tax team based out of our Milton Keynes Office. The Indirect Tax Assistant Manager will be a key member of the indirect tax compliance function with responsibilities in preparing and reviewing monthly VAT returns. As our Indirect Tax Assistant Manager will have the opportunity to be involved in the advisory aspects of the business, supported by the Group Tax Director, Head of Indirect Tax and Indirect Tax Manager. This role provides a great opportunity to further develop knowledge of the tax affairs for a large UK corporate and receive support for a career in tax. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. GCSEs: Minimum pass of 4 or more (C and above) in 5 subjects, including Maths and English; A-Levels: Minimum of C's in all 3 subjects. ACA, ACCA or ATT qualified or equivalent. VAT compliance knowledge is required for this role and a desire to build a career in the tax function of a large corporate group. We will consider candidates currently working in Industry or those wishing to move from Practice. Strong IT skills and proficient in Microsoft Office products such as Excel, Word, Outlook, PowerPoint etc. Good analytical and organisation skills with an attention to detail. Good communication skills. Team player. A desire to learn and develop from colleagues within the team. More about the Indirect Tax Assistant Manager role Key member of the indirect tax compliance function with responsibilities in preparing and reviewing monthly VAT returns to ensure all the filings are prepared and submitted within the statutory time limits. Responsible for day to day queries from the Tax Assistants in preparing the monthly VAT returns. Liaising with the regions on VAT, SDLT and CIS queries and supporting the team with tax training for the regions. Management of VAT registrations, CIS registrations and options to tax and, in collaboration with the Assistant Direct Tax Manager and Indirect Tax Manager, to ensure that the Tax Library is complete, up to date and accurate. Supporting the Head of Indirect Tax and the Indirect Tax Manager to advise on VAT and SDLT implications on various land acquisitions. The role offers some corporation tax compliance opportunities to assist with the annual preparation and submission of corporation tax (limited company) and self-assessment (LLP) tax returns. In collaboration with the team, ensuring that tax processes are improved, enhanced and streamlined where possible, including consideration of accounting/tax systems and software. Assisting with the training and development of more junior members of the tax team. Responsible for ensuring that the various Shared Mailboxes are kept up-to-date by the team. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 28, 2024
Full time
We have a great opportunity for an Indirect Tax Assistant Manager to join the Vistry Group Tax team based out of our Milton Keynes Office. The Indirect Tax Assistant Manager will be a key member of the indirect tax compliance function with responsibilities in preparing and reviewing monthly VAT returns. As our Indirect Tax Assistant Manager will have the opportunity to be involved in the advisory aspects of the business, supported by the Group Tax Director, Head of Indirect Tax and Indirect Tax Manager. This role provides a great opportunity to further develop knowledge of the tax affairs for a large UK corporate and receive support for a career in tax. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. GCSEs: Minimum pass of 4 or more (C and above) in 5 subjects, including Maths and English; A-Levels: Minimum of C's in all 3 subjects. ACA, ACCA or ATT qualified or equivalent. VAT compliance knowledge is required for this role and a desire to build a career in the tax function of a large corporate group. We will consider candidates currently working in Industry or those wishing to move from Practice. Strong IT skills and proficient in Microsoft Office products such as Excel, Word, Outlook, PowerPoint etc. Good analytical and organisation skills with an attention to detail. Good communication skills. Team player. A desire to learn and develop from colleagues within the team. More about the Indirect Tax Assistant Manager role Key member of the indirect tax compliance function with responsibilities in preparing and reviewing monthly VAT returns to ensure all the filings are prepared and submitted within the statutory time limits. Responsible for day to day queries from the Tax Assistants in preparing the monthly VAT returns. Liaising with the regions on VAT, SDLT and CIS queries and supporting the team with tax training for the regions. Management of VAT registrations, CIS registrations and options to tax and, in collaboration with the Assistant Direct Tax Manager and Indirect Tax Manager, to ensure that the Tax Library is complete, up to date and accurate. Supporting the Head of Indirect Tax and the Indirect Tax Manager to advise on VAT and SDLT implications on various land acquisitions. The role offers some corporation tax compliance opportunities to assist with the annual preparation and submission of corporation tax (limited company) and self-assessment (LLP) tax returns. In collaboration with the team, ensuring that tax processes are improved, enhanced and streamlined where possible, including consideration of accounting/tax systems and software. Assisting with the training and development of more junior members of the tax team. Responsible for ensuring that the various Shared Mailboxes are kept up-to-date by the team. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Gloucester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 12 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 28, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Gloucester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 12 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Apr 28, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
The Cluster IT Manager is a Single Point of Contact representing Global Information Services towards clusters business leadership and local stakeholders. The role owns the IT demand in the clusters and is accountable for end-to-end IT engagement towards business solution delivery, technology strategy development based on business objectives, services management, risk management and relationship management within the functions in the clusters Client Details A leading competitor in the FMCG industry. Description Business Services: Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.). Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model'). Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage. Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively. Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation. Strategy and Planning: Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases. Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global. Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster. Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities. Ensures that the IT cost model for the cluster is accurate and transparent. Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights. Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters Oversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability. Services Management: Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager. Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services. Accountable for local Vendor and contract management. Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriate Lead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement. Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery. Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements. Profile Education: A bachelor's or master's degree in Computer Science, Information Systems, Business Administration or related field, or equivalent work experience. Must have: Over 7 years of IT and Business/Industry work Experience with a broad range of exposure to various technical environments and business analysis. Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity. Experience and understanding in business process management, with an ability to translates business needs into IT enabled solution Solid experience in managing matrix organization business leadership team to meet their expectation Capability to empower and develop people Experience of project definition and scoping, formulation of feasibility studies and benefits cases Must possess strong business acumen to perform as a reliable and valuable business partner. Experience in building & working with remote teams Job Offer bonus scheme up to 17.5% car allowance £6250 private healthcare 27 days holiday + bank holiday pension double contribution up to 10% volunteering days life insurance
Apr 28, 2024
Full time
The Cluster IT Manager is a Single Point of Contact representing Global Information Services towards clusters business leadership and local stakeholders. The role owns the IT demand in the clusters and is accountable for end-to-end IT engagement towards business solution delivery, technology strategy development based on business objectives, services management, risk management and relationship management within the functions in the clusters Client Details A leading competitor in the FMCG industry. Description Business Services: Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.). Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model'). Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage. Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively. Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation. Strategy and Planning: Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases. Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global. Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster. Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities. Ensures that the IT cost model for the cluster is accurate and transparent. Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights. Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters Oversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability. Services Management: Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager. Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services. Accountable for local Vendor and contract management. Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriate Lead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement. Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery. Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements. Profile Education: A bachelor's or master's degree in Computer Science, Information Systems, Business Administration or related field, or equivalent work experience. Must have: Over 7 years of IT and Business/Industry work Experience with a broad range of exposure to various technical environments and business analysis. Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity. Experience and understanding in business process management, with an ability to translates business needs into IT enabled solution Solid experience in managing matrix organization business leadership team to meet their expectation Capability to empower and develop people Experience of project definition and scoping, formulation of feasibility studies and benefits cases Must possess strong business acumen to perform as a reliable and valuable business partner. Experience in building & working with remote teams Job Offer bonus scheme up to 17.5% car allowance £6250 private healthcare 27 days holiday + bank holiday pension double contribution up to 10% volunteering days life insurance
Job Title: Cooling Field Service Engineer Location: Swindon, London, Manchester, Leeds UK Please note that possession of a valid UK driving license is a mandatory requirement for this role, as it involves frequent travel and client visits. Mission/Summary: As an original equipment manufacturer and a global supplier of cooling products, the position will be accountable for working within critical cooling environments for large organisations, across a wide customer base, demonstrating excellent communication and complete ownership of given tasks. These tasks will include commissioning and start-up on new installed equipment, maintenance, service, and repair activities on a variety of different cooling solutions. These solutions will be chilled water, direct expansion, economiser technology, In-row and containment systems, perimeter cooling and small to large (MW) chiller installations. Alongside using additional software programmes and applications for cooling system(s) to be able to complete a variety of tasks on-site as needed. Product training will be given in our cooling academy and access to internal software and applications, you will be expected to utilise technical literature including schematic diagrams, service and maintenance manuals and installation guidelines to complete works to a high standard, following process and working within a team environment covering emergency call out. The main departments you will be working with are: Service coordination, Technical support, Project manager and account teams etc You will be required to manage onsite activities and supervise installation contractors to ensure best practice. Skills and Attributes: FGas qualified alongside suitable industry certification to minimum Level 2 City & Guilds refrigeration and air-conditioning. Data centre experience preferred Chiller experience Ability to use a laptop and software programmes and specific equipment applications. Commissioning, start-up, service, and maintenance tasks alongside field service repairs and breakdown support on all products (training given). On call rota 1 in 5 Manage onsite activities and supervise installation contractors Customer facing skills are essential alongside following company rules and responsibilities Ability to travel across the UK&I if needed. Overnight stays may be required depending on site location and task Training academy is outside the UK so travel abroad will be required Administration such as site reports, expenses, timesheets to be completed in a timely manner UK driving licence At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Apr 28, 2024
Full time
Job Title: Cooling Field Service Engineer Location: Swindon, London, Manchester, Leeds UK Please note that possession of a valid UK driving license is a mandatory requirement for this role, as it involves frequent travel and client visits. Mission/Summary: As an original equipment manufacturer and a global supplier of cooling products, the position will be accountable for working within critical cooling environments for large organisations, across a wide customer base, demonstrating excellent communication and complete ownership of given tasks. These tasks will include commissioning and start-up on new installed equipment, maintenance, service, and repair activities on a variety of different cooling solutions. These solutions will be chilled water, direct expansion, economiser technology, In-row and containment systems, perimeter cooling and small to large (MW) chiller installations. Alongside using additional software programmes and applications for cooling system(s) to be able to complete a variety of tasks on-site as needed. Product training will be given in our cooling academy and access to internal software and applications, you will be expected to utilise technical literature including schematic diagrams, service and maintenance manuals and installation guidelines to complete works to a high standard, following process and working within a team environment covering emergency call out. The main departments you will be working with are: Service coordination, Technical support, Project manager and account teams etc You will be required to manage onsite activities and supervise installation contractors to ensure best practice. Skills and Attributes: FGas qualified alongside suitable industry certification to minimum Level 2 City & Guilds refrigeration and air-conditioning. Data centre experience preferred Chiller experience Ability to use a laptop and software programmes and specific equipment applications. Commissioning, start-up, service, and maintenance tasks alongside field service repairs and breakdown support on all products (training given). On call rota 1 in 5 Manage onsite activities and supervise installation contractors Customer facing skills are essential alongside following company rules and responsibilities Ability to travel across the UK&I if needed. Overnight stays may be required depending on site location and task Training academy is outside the UK so travel abroad will be required Administration such as site reports, expenses, timesheets to be completed in a timely manner UK driving licence At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Senior Manager - Tax Risk and Control Manager , Amazon Consumer VAT Team Job ID: Amazon UK Services Ltd. Amazon is looking to hire for an exciting opportunity within our highly specialized VAT team. This is a brand new role for a Senior Manager to focus on evolving VAT rules and driving risk management strategy across the European region. This strategic Senior Manager role will play a pivotal role in current and future VAT strategy, projects and advisory work. As the regulatory market shifts within VAT, Amazon is required to scale in response ensuring compliance and risk mitigation. This role will drive and shape a number of VAT regulatory and projects across the Amazon consumer business. Collaboration with tax, finance, public policy and business teams to shape Amazon's response to drive enhanced risk management strategy and best practice. The role will operate across the VAT Consumer team, which drives and shapes regulatory and commercial projects. A typical day will be spent connecting with the business on international VAT regulatory developments and business programs such as cross-border B2B supply chain and the associated management of associated VAT risks. You will be required to develop a deep understanding of Amazon's business problem statements and learn how the VAT regulatory environment impacts them. Key job responsibilities - You will be able to interpret tax legislation in relation to Amazon , provide deep dive insights on how best to apply to the Tax Environment , providing expert advice on taxation matters to the business - Developing a deep understanding of the VAT risk challenges created by existing VAT rules and new VAT regulatory developments as well as business programs and initiatives. - From a Tax perspective, identify, assess, monitor, and report on a risk landscape and develop a tailored risk management roadmap ensuring consistent application of Amazon's strategies and positions - Working on the delivery of a robust strategic risk management framework/program for new VAT regulatory developments ensuring business remains compliant, distilling the implications of those risks for a range of internal stakeholders - Provide independent review of strategic projects testing to find weaknesses in the VAT design/execution. - Reporting to senior leadership on VAT risk management, business problem statements and our strategies to mitigate those. - Working with external stakeholders, such as peers, tax technical industry groups and advisors. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Recognized professional finance/tax qualification (CIOT/ADIT or equivalent), TPGP , ICAEW,ACCA, IIA , or relevant law degree. - You will have proven skills in risk mitigation and control, with proven ability to scope risk appetite, identify risk , provide assessment and relevant mitigation and monitoring from a VAT/regulatory perspective. - 12 to 15 years regulatory experience in a large accounting /consulting practice, law firm, or in-house at a blue-chip commercial organization. - Persuasively communicate complex and technical concepts and issues to internal and external stakeholders, in writing and verbally. PREFERRED QUALIFICATIONS • A successful applicant will have proven skills in the initiation and implementation of change in a highly ambiguous environment. • You will need to have the capacity to quickly understand and digest complex business arrangements and project manage multiple business initiatives with an entrepreneurial spirit. • Working knowledge of VAT in EMEA is highly advantageous - especially regarding B2B supply chain and risk management. • Proven expertise in tax risk management and the development of strategic VAT risk detection / management programs as well as roadmaps to ensure consistent application of Amazon's strategies and positions. • Excellent written and spoken English. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: March 12, 2024 (Updated 1 day ago) Posted: February 26, 2024 (Updated 1 day ago) Posted: April 22, 2024 (Updated 4 days ago) Posted: April 11, 2024 (Updated 4 days ago) Posted: April 8, 2024 (Updated 5 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apr 28, 2024
Full time
Senior Manager - Tax Risk and Control Manager , Amazon Consumer VAT Team Job ID: Amazon UK Services Ltd. Amazon is looking to hire for an exciting opportunity within our highly specialized VAT team. This is a brand new role for a Senior Manager to focus on evolving VAT rules and driving risk management strategy across the European region. This strategic Senior Manager role will play a pivotal role in current and future VAT strategy, projects and advisory work. As the regulatory market shifts within VAT, Amazon is required to scale in response ensuring compliance and risk mitigation. This role will drive and shape a number of VAT regulatory and projects across the Amazon consumer business. Collaboration with tax, finance, public policy and business teams to shape Amazon's response to drive enhanced risk management strategy and best practice. The role will operate across the VAT Consumer team, which drives and shapes regulatory and commercial projects. A typical day will be spent connecting with the business on international VAT regulatory developments and business programs such as cross-border B2B supply chain and the associated management of associated VAT risks. You will be required to develop a deep understanding of Amazon's business problem statements and learn how the VAT regulatory environment impacts them. Key job responsibilities - You will be able to interpret tax legislation in relation to Amazon , provide deep dive insights on how best to apply to the Tax Environment , providing expert advice on taxation matters to the business - Developing a deep understanding of the VAT risk challenges created by existing VAT rules and new VAT regulatory developments as well as business programs and initiatives. - From a Tax perspective, identify, assess, monitor, and report on a risk landscape and develop a tailored risk management roadmap ensuring consistent application of Amazon's strategies and positions - Working on the delivery of a robust strategic risk management framework/program for new VAT regulatory developments ensuring business remains compliant, distilling the implications of those risks for a range of internal stakeholders - Provide independent review of strategic projects testing to find weaknesses in the VAT design/execution. - Reporting to senior leadership on VAT risk management, business problem statements and our strategies to mitigate those. - Working with external stakeholders, such as peers, tax technical industry groups and advisors. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Recognized professional finance/tax qualification (CIOT/ADIT or equivalent), TPGP , ICAEW,ACCA, IIA , or relevant law degree. - You will have proven skills in risk mitigation and control, with proven ability to scope risk appetite, identify risk , provide assessment and relevant mitigation and monitoring from a VAT/regulatory perspective. - 12 to 15 years regulatory experience in a large accounting /consulting practice, law firm, or in-house at a blue-chip commercial organization. - Persuasively communicate complex and technical concepts and issues to internal and external stakeholders, in writing and verbally. PREFERRED QUALIFICATIONS • A successful applicant will have proven skills in the initiation and implementation of change in a highly ambiguous environment. • You will need to have the capacity to quickly understand and digest complex business arrangements and project manage multiple business initiatives with an entrepreneurial spirit. • Working knowledge of VAT in EMEA is highly advantageous - especially regarding B2B supply chain and risk management. • Proven expertise in tax risk management and the development of strategic VAT risk detection / management programs as well as roadmaps to ensure consistent application of Amazon's strategies and positions. • Excellent written and spoken English. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: March 12, 2024 (Updated 1 day ago) Posted: February 26, 2024 (Updated 1 day ago) Posted: April 22, 2024 (Updated 4 days ago) Posted: April 11, 2024 (Updated 4 days ago) Posted: April 8, 2024 (Updated 5 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job Title: Trainee Cooling Field Service Engineer Location: Midlands and Basingstoke Please note that possession of a valid UK driving license is a mandatory requirement for this role, as it involves frequent travel and client visits. Mission/Summary: As an original equipment manufacturer and a global supplier of cooling products, the position will be accountable for working within critical cooling environments for large organisations, across a wide customer base, demonstrating excellent communication and complete ownership of given tasks. These tasks will include commissioning and start-up on new installed equipment, maintenance, service, and repair activities on a variety of different cooling solutions. These solutions will be chilled water, direct expansion, economiser technology, In-row and containment systems, perimeter cooling and small to large (MW) chiller installations. Alongside using additional software programmes and applications for cooling system(s) to be able to complete a variety of tasks on-site as needed. Product training will be given in our cooling academy and access to internal software and applications, you will be expected to utilise technical literature including schematic diagrams, service and maintenance manuals and installation guidelines to complete works to a high standard, following process and working within a team environment covering emergency call out. The main departments you will be working with are: Service coordination, Technical support, Project manager and account teams etc You will be required to manage onsite activities and supervise installation contractors to ensure best practice. Skills and Attributes: FGas qualified alongside suitable industry certification to minimum Level 2 City & Guilds refrigeration and air-conditioning. Preferred. Data centre experience preferred Improve own development in Cooling knowledge Support cooling service representatives in all tasks ranging from, commissioning, reactive repairs, and preventative maintenance Carryout PMV tasks Be part of an on-call rota Use technical documentation and literature effectively Attend reactive calls FGas related works Write reports and service sheets Adhere to method statements and carryout risk assessments Complete both internal and external training course's correctly to the required level Administration such as site reports, expenses, timesheets to be completed in a timely manner Travel the UK Work away from home and book own travel and accommodation (Company credit card provided) Training academy is outside the UK so travel abroad will be required At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Apr 28, 2024
Full time
Job Title: Trainee Cooling Field Service Engineer Location: Midlands and Basingstoke Please note that possession of a valid UK driving license is a mandatory requirement for this role, as it involves frequent travel and client visits. Mission/Summary: As an original equipment manufacturer and a global supplier of cooling products, the position will be accountable for working within critical cooling environments for large organisations, across a wide customer base, demonstrating excellent communication and complete ownership of given tasks. These tasks will include commissioning and start-up on new installed equipment, maintenance, service, and repair activities on a variety of different cooling solutions. These solutions will be chilled water, direct expansion, economiser technology, In-row and containment systems, perimeter cooling and small to large (MW) chiller installations. Alongside using additional software programmes and applications for cooling system(s) to be able to complete a variety of tasks on-site as needed. Product training will be given in our cooling academy and access to internal software and applications, you will be expected to utilise technical literature including schematic diagrams, service and maintenance manuals and installation guidelines to complete works to a high standard, following process and working within a team environment covering emergency call out. The main departments you will be working with are: Service coordination, Technical support, Project manager and account teams etc You will be required to manage onsite activities and supervise installation contractors to ensure best practice. Skills and Attributes: FGas qualified alongside suitable industry certification to minimum Level 2 City & Guilds refrigeration and air-conditioning. Preferred. Data centre experience preferred Improve own development in Cooling knowledge Support cooling service representatives in all tasks ranging from, commissioning, reactive repairs, and preventative maintenance Carryout PMV tasks Be part of an on-call rota Use technical documentation and literature effectively Attend reactive calls FGas related works Write reports and service sheets Adhere to method statements and carryout risk assessments Complete both internal and external training course's correctly to the required level Administration such as site reports, expenses, timesheets to be completed in a timely manner Travel the UK Work away from home and book own travel and accommodation (Company credit card provided) Training academy is outside the UK so travel abroad will be required At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
My client are a leading supplier and brand developer, providing high-quality non-food FMCG products for over 50 years. They are currently looking for a Sales Administrator. This is the perfect opportunity to become part of a friendly, dynamic, creative & forward-thinking team based in Oldham. The Role Day to day admin tasks for key & National accounts Monitor dispatch & delivery Work closely with key & National account managers Input sales data Attend trade shows Check updates on dispatch & delivery Monitor personal KPI's The Candidate Previous experience working with Sales Administration Experience dealing with retail customers Experience in non-food FMCG would be prefferable but is not essential In return? Monday- Friday 8.30am- 5pm with potential for a Friday early finish, flexible hours are also available within core functioning days and times. This role is fully office based. Competitive base salary + company wide bonus + benefits Before applying, please make sure you can commit to a full-time commute to Oldham. If this position is of interest please send your CV to Kelly at Diver Phillips Associates
Apr 28, 2024
Full time
My client are a leading supplier and brand developer, providing high-quality non-food FMCG products for over 50 years. They are currently looking for a Sales Administrator. This is the perfect opportunity to become part of a friendly, dynamic, creative & forward-thinking team based in Oldham. The Role Day to day admin tasks for key & National accounts Monitor dispatch & delivery Work closely with key & National account managers Input sales data Attend trade shows Check updates on dispatch & delivery Monitor personal KPI's The Candidate Previous experience working with Sales Administration Experience dealing with retail customers Experience in non-food FMCG would be prefferable but is not essential In return? Monday- Friday 8.30am- 5pm with potential for a Friday early finish, flexible hours are also available within core functioning days and times. This role is fully office based. Competitive base salary + company wide bonus + benefits Before applying, please make sure you can commit to a full-time commute to Oldham. If this position is of interest please send your CV to Kelly at Diver Phillips Associates
Business Development Manager Services Jackson Hogg are looking to recruit a Business Development Manager for an electrical manufacturing business. Location - Home based (North Region) Job Overview Business Development Manager within the Service Division Responsible for business development activities to identify new opportunities with current customers, develop new customers and new sectors. My client has a defined core target of business sectors of which one or more will be a key part of this roles strategy, but identifying and promoting other products within the company portfolio would be encouraged. The role will require a mix of days visiting customers, attending key events, exhibitions, factory visits (Scarborough) along with customer entertaining, so some nights away. My client have a CRM system which will require regular updating to help with reports that need to be produced to highlight the various activities this role undertakes. Duties of the Business Development Manager Duties (not limited to but an overview of main activities expected as a min) Business Development Activities social media, working with marketing to identify shows/events and other forms of customer relationship building. Updating / maintaining CRM and producing a monthly report covering various activities Develop a sales strategy ensuring all customers (existing and prospective) are fully aware of the full range of services and the benefits offered through employing the services Connect with customers, Executive Team, and other stake holders to build strong long-term relationships. Growing the level of customers especially around new maintenance contracts both through facility management companies and direct to the end user. Pushing our full range of service offerings for Generators, Commercial UPS, and Battery Storage. Engaging with the internal team / colleagues to ensure tasks set are met and customer satisfaction is of the highest quality. Person specification Self-Motivated, customer facing/friendly, approachable, keen to succeed and willing to learn/try new things. Customer relations needs to be high on your agenda. Good communication skills for both external customers and colleagues always trying to be professional in the way we engage. Qualifications Proven business development experience within a relevant sector. Good communication skills, emails & telephone. CRM / computer skills (basic level as training will be provided) Experience Proven track record of successful business development and sales growth within a similar sized business. Demonstrable ability to drive consistent growth through maximising existing accounts and relationships. Excellent track record in developing new opportunities through all available channels. Fully experienced and able to communicate, present and influence credibly and effectively at all levels of an organisation both internally and externally. Financially competent fully understands processes and complexities relating to orders, sales, mark-up, margin, operational costs, etc. Experience of operating / selling to the FM marketplace is highly desirable. Experience of selling in a similar sector Job Types: Full-time, Permanent
Apr 28, 2024
Full time
Business Development Manager Services Jackson Hogg are looking to recruit a Business Development Manager for an electrical manufacturing business. Location - Home based (North Region) Job Overview Business Development Manager within the Service Division Responsible for business development activities to identify new opportunities with current customers, develop new customers and new sectors. My client has a defined core target of business sectors of which one or more will be a key part of this roles strategy, but identifying and promoting other products within the company portfolio would be encouraged. The role will require a mix of days visiting customers, attending key events, exhibitions, factory visits (Scarborough) along with customer entertaining, so some nights away. My client have a CRM system which will require regular updating to help with reports that need to be produced to highlight the various activities this role undertakes. Duties of the Business Development Manager Duties (not limited to but an overview of main activities expected as a min) Business Development Activities social media, working with marketing to identify shows/events and other forms of customer relationship building. Updating / maintaining CRM and producing a monthly report covering various activities Develop a sales strategy ensuring all customers (existing and prospective) are fully aware of the full range of services and the benefits offered through employing the services Connect with customers, Executive Team, and other stake holders to build strong long-term relationships. Growing the level of customers especially around new maintenance contracts both through facility management companies and direct to the end user. Pushing our full range of service offerings for Generators, Commercial UPS, and Battery Storage. Engaging with the internal team / colleagues to ensure tasks set are met and customer satisfaction is of the highest quality. Person specification Self-Motivated, customer facing/friendly, approachable, keen to succeed and willing to learn/try new things. Customer relations needs to be high on your agenda. Good communication skills for both external customers and colleagues always trying to be professional in the way we engage. Qualifications Proven business development experience within a relevant sector. Good communication skills, emails & telephone. CRM / computer skills (basic level as training will be provided) Experience Proven track record of successful business development and sales growth within a similar sized business. Demonstrable ability to drive consistent growth through maximising existing accounts and relationships. Excellent track record in developing new opportunities through all available channels. Fully experienced and able to communicate, present and influence credibly and effectively at all levels of an organisation both internally and externally. Financially competent fully understands processes and complexities relating to orders, sales, mark-up, margin, operational costs, etc. Experience of operating / selling to the FM marketplace is highly desirable. Experience of selling in a similar sector Job Types: Full-time, Permanent
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons BDO Regulatory Solutions is part of the BDO UK LLP Financial Services Advisory Practice. Helping our clients succeed is our core purpose, by transforming their operational performance. We do this through our specialist resourcing consultancy and programme management solutions, interpreting what regulatory principles mean for your business and putting them into action. With core strengths in Remediation & Review, Complaints Management and Outcome Testing, we collaborate to fulfil our client regulatory responsibilities, balance the operational constraints they are working within, while keeping a sharp eye on their customer outcomes. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of the role is to ensure BDORS' has a robust governance framework in place and is compliant with all internal policies and procedures as well as relevant legislation and client requirements. The role holder will oversee the legal aspects of the business including drafting, reviewing, advising on, and negotiating client contracts. They will identify risks within the business and appropriate mitigation strategies and manage internal compliance audits.The will horizon scan regulatory and industry developments that are relevant to our business area and share with the leadership team to support them when considering future growth.The role also involves leading and developing a team to effectively manage legal affairs, contractor care, internal compliance audits, and stay abreast of regulatory and industry developments, thereby supporting the leadership team in strategic decision-making and fostering a culture of compliance and excellence within BDORS. In this role you'll: Review and reporting on compliance with internal BDO policies and procedures Manage client take on and conflicts management process Undertake internal compliance audits across operational activities of BDORS Liaise with wider business on data protection issues and manage process for any subject access requests received Lead and manage audit engagements, ensuring compliance with auditing standards and regulatory requirements. Develop and implement audit plans, identifying key risks and controls. Review audit workpapers, reports, and findings, providing insightful feedback and recommendations. Provide guidance, support, and mentorship to team members, helping them to achieve their professional goals and maximise their potential. Contribute to business development proposals and requests for information Horizon scan legal and regulatory issues that may impact the business disseminating this information to other colleagues in a concise and coherent manner Be responsible for all client-side reporting and required accreditations such as FSQS/Helios Maintain risk log for BDORS and contribute relevant M.I. to the board on a monthly basis You'll be someone with: Proven commercial contract negotiation experience, ideally within financial services and supported by a recognised qualification Strong understanding of applicable data protection regulation Good knowledge corporate governance and structures, with ability to research corporate structures and establish ultimate beneficial ownership Strong knowledge of all relevant firm-wide policies and procedures with ability to train colleagues on the same Willing to work as part of a team and support other members and key stakeholders. Meticulous attention to detail, and exemplary writing and use of grammar. A solid reading comprehension with the ability to decipher technical descriptions and explain them clearly. Ability to independently handle multiple, simultaneous tasks and meet tight deadlines, providing a consistent level of quality and accuracy. Strong time management and organisational capabilities, including the ability to accurately benchmark project length and manage a high-volume workload. Good people skills with experience of dealing with both internal and external clients, including obtaining necessary information, and identifying and raising and dealing with relevant issues. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
Apr 28, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons BDO Regulatory Solutions is part of the BDO UK LLP Financial Services Advisory Practice. Helping our clients succeed is our core purpose, by transforming their operational performance. We do this through our specialist resourcing consultancy and programme management solutions, interpreting what regulatory principles mean for your business and putting them into action. With core strengths in Remediation & Review, Complaints Management and Outcome Testing, we collaborate to fulfil our client regulatory responsibilities, balance the operational constraints they are working within, while keeping a sharp eye on their customer outcomes. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of the role is to ensure BDORS' has a robust governance framework in place and is compliant with all internal policies and procedures as well as relevant legislation and client requirements. The role holder will oversee the legal aspects of the business including drafting, reviewing, advising on, and negotiating client contracts. They will identify risks within the business and appropriate mitigation strategies and manage internal compliance audits.The will horizon scan regulatory and industry developments that are relevant to our business area and share with the leadership team to support them when considering future growth.The role also involves leading and developing a team to effectively manage legal affairs, contractor care, internal compliance audits, and stay abreast of regulatory and industry developments, thereby supporting the leadership team in strategic decision-making and fostering a culture of compliance and excellence within BDORS. In this role you'll: Review and reporting on compliance with internal BDO policies and procedures Manage client take on and conflicts management process Undertake internal compliance audits across operational activities of BDORS Liaise with wider business on data protection issues and manage process for any subject access requests received Lead and manage audit engagements, ensuring compliance with auditing standards and regulatory requirements. Develop and implement audit plans, identifying key risks and controls. Review audit workpapers, reports, and findings, providing insightful feedback and recommendations. Provide guidance, support, and mentorship to team members, helping them to achieve their professional goals and maximise their potential. Contribute to business development proposals and requests for information Horizon scan legal and regulatory issues that may impact the business disseminating this information to other colleagues in a concise and coherent manner Be responsible for all client-side reporting and required accreditations such as FSQS/Helios Maintain risk log for BDORS and contribute relevant M.I. to the board on a monthly basis You'll be someone with: Proven commercial contract negotiation experience, ideally within financial services and supported by a recognised qualification Strong understanding of applicable data protection regulation Good knowledge corporate governance and structures, with ability to research corporate structures and establish ultimate beneficial ownership Strong knowledge of all relevant firm-wide policies and procedures with ability to train colleagues on the same Willing to work as part of a team and support other members and key stakeholders. Meticulous attention to detail, and exemplary writing and use of grammar. A solid reading comprehension with the ability to decipher technical descriptions and explain them clearly. Ability to independently handle multiple, simultaneous tasks and meet tight deadlines, providing a consistent level of quality and accuracy. Strong time management and organisational capabilities, including the ability to accurately benchmark project length and manage a high-volume workload. Good people skills with experience of dealing with both internal and external clients, including obtaining necessary information, and identifying and raising and dealing with relevant issues. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for a IT PMO Analyst based in Edinburgh (Hybrid - 2 days per week in the office) for an initial contract length of 9 Months. Tesco Bank prides itself on their range of simple and convenient retail banking and insurance products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. Job description - the role Key responsibilities: Assist project managers with administrative tasks and maintain project documentation and records. Monitor resource demand and allocation, collaborating with recruitment processes. Support portfolio, programme, and project planning, and facilitate stage gating and design reviews. Control project scope and manage changes, ensuring alignment with objectives. Implement quality management plans, maintaining risk and issue logs. Implement consistent standards across projects, and track programme deliverables' status. Candidate Profile: Key accountabilities, skills & experience Skills and Qualifications: Strong background in IT PMO analysis within a multinational company. Proficient in cost monitoring and effective data presentation. Ability to work with a large group of stakeholders. Experience in managing large matrixed programmes. Familiarity with change and transformation initiatives. Demonstrable capability in core PMO governance tasks. Experience in delivering projects using Agile techniques. About the client Why Tesco Bank? At Tesco Bank everyone is welcome, we value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger in achieving our goals. It's important to us that we make sure you're supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
Apr 28, 2024
Full time
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for a IT PMO Analyst based in Edinburgh (Hybrid - 2 days per week in the office) for an initial contract length of 9 Months. Tesco Bank prides itself on their range of simple and convenient retail banking and insurance products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. Job description - the role Key responsibilities: Assist project managers with administrative tasks and maintain project documentation and records. Monitor resource demand and allocation, collaborating with recruitment processes. Support portfolio, programme, and project planning, and facilitate stage gating and design reviews. Control project scope and manage changes, ensuring alignment with objectives. Implement quality management plans, maintaining risk and issue logs. Implement consistent standards across projects, and track programme deliverables' status. Candidate Profile: Key accountabilities, skills & experience Skills and Qualifications: Strong background in IT PMO analysis within a multinational company. Proficient in cost monitoring and effective data presentation. Ability to work with a large group of stakeholders. Experience in managing large matrixed programmes. Familiarity with change and transformation initiatives. Demonstrable capability in core PMO governance tasks. Experience in delivering projects using Agile techniques. About the client Why Tesco Bank? At Tesco Bank everyone is welcome, we value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger in achieving our goals. It's important to us that we make sure you're supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
Our client is a well-established successful property organisation in Liverpool who are currently seeking an experienced BLOCK PROPERTY ASSISTANT to join their Block Management and Lettings team. Based out of their modern city centre office, you will provide administrative support to the senior members whilst providing excellent customer care to their clients, as well as other ad-hoc duties. Responsibilities and duties include: Being first point of contact for any related enquiries Assist the block manager with setting up files, issuing works orders and processing invoices. Monitor contractors performance and log insurance claims Maintenance of databases Monitor and review CCTV systems General admin support to the accounts team with credit control and routine scanning and recording of documents Health and safety inspections, monthly and weekly Compliance Testing, Fire Alarm, Emergency Lighting, AOV's etc. Obtain meter readings at all Blocks where applicable Issue Landlord Electric, Gas, Water meter readings to their respective suppliers for correct usage Liaison with the client/lessees and contactors as directed Set up and review approved contactor list Undertake/Monitor a range of ad hoc enquiries, surveys and customer feedback reports To register for study and become a member of the Institute of Residential Property Management (IRPM). To effectively respond to your inhouse mentor and undertake studies and reviews as directed. To ensure the performance of your duties are consistent with the company's procedure relating to equal opportunities. Our client is offering a basic salary of up to £25,000. Other benefits include: 25 days holiday plus bank holiday An additional day off for your birthday Pension scheme Medical Cash Plan Death in Service Employee Assistance Program This is a fantastic opportunity not to be missed. Please send your CV to Stephanie Jones to be considered for the role. Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments. If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch.
Apr 28, 2024
Full time
Our client is a well-established successful property organisation in Liverpool who are currently seeking an experienced BLOCK PROPERTY ASSISTANT to join their Block Management and Lettings team. Based out of their modern city centre office, you will provide administrative support to the senior members whilst providing excellent customer care to their clients, as well as other ad-hoc duties. Responsibilities and duties include: Being first point of contact for any related enquiries Assist the block manager with setting up files, issuing works orders and processing invoices. Monitor contractors performance and log insurance claims Maintenance of databases Monitor and review CCTV systems General admin support to the accounts team with credit control and routine scanning and recording of documents Health and safety inspections, monthly and weekly Compliance Testing, Fire Alarm, Emergency Lighting, AOV's etc. Obtain meter readings at all Blocks where applicable Issue Landlord Electric, Gas, Water meter readings to their respective suppliers for correct usage Liaison with the client/lessees and contactors as directed Set up and review approved contactor list Undertake/Monitor a range of ad hoc enquiries, surveys and customer feedback reports To register for study and become a member of the Institute of Residential Property Management (IRPM). To effectively respond to your inhouse mentor and undertake studies and reviews as directed. To ensure the performance of your duties are consistent with the company's procedure relating to equal opportunities. Our client is offering a basic salary of up to £25,000. Other benefits include: 25 days holiday plus bank holiday An additional day off for your birthday Pension scheme Medical Cash Plan Death in Service Employee Assistance Program This is a fantastic opportunity not to be missed. Please send your CV to Stephanie Jones to be considered for the role. Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments. If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch.
An integral part of the Finance team Pension and Private Medical Annual profit share scheme. Medlock Partners is pleased to announce that we have been retained by an outstanding market-leading Manufacturer seeking an experienced Management Accountant to join their expanding £30 million turnover business. In this dynamic role, you will collaborate with an impressive Finance Director and contribute to a variety of responsibilities. As a Management Accountant, your primary focus will be to deliver timely and accurate management information, ensuring robust financial controls, and supporting senior management in decision-making processes. You will play a pivotal role in partnering with our Sales and Finance teams, aiding in commercial decision-making and enhancing process controls. Enjoy the benefits of a hybrid working model while contributing to the growth of a market-leading SME that heavily invests in technology and its people. Joining a well-established team alongside a Qualified Finance Director, your responsibilities will include, but are not limited to: Monthly submission and reporting of Management accounts. Timely and accurate production of audited accounts to strict deadlines. Generation of precise short-range forecasts. Providing commentary and insight on variances and their drivers. Budgeting and Forecasting. Preparation of a comprehensive budget pack and periodic forecasts, including sensitivity analysis for key drivers and assumptions. Monitoring and reporting on departmental expenditures, offering financial support to cost centre managers. Cash flow forecasting and modelling to manage payments and review business scenarios. Involvement in all financial aspects of commercial proposals, making recommendations based on costs and revenues. Maintaining accuracy and integrity of manufacturing and supply costs within the estimating system. Effective oversight of current process controls to maintain account margin throughout the supply lifecycle. Improving accuracy and quality within the sales/estimating proposal process through ongoing reviews. Enhancing and overseeing the sales procedure by reviewing and developing process flows for long-term customer margin improvement. Developing and maintaining a robust management system for all processes associated with the technical services team. Ensuring decision-makers understand the financial implications of their actions and potential projects. Recommending and evaluating opportunities to reduce costs across the business. The company offers an attractive package, including Pension, Private Medical, Death in Service, 25 days holiday, and an annual profit-sharing scheme. As the business grows, they seek an individual who is eager to progress and take on more responsibilities in the Accounting team. The ideal candidate will be an experienced Management Accountant (Qualified or QBE) with a background in Manufacturing. Excellent communication skills are crucial, with the ability to explain financial information to non-financial staff. To initiate a confidential conversation, please forward your CV to Martin. Medlock Partners is a professional services recruitment specialist operating in the Northwest of England. We are proud to be an equal opportunities employer, welcoming applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note that our advertisements use years of experience and salary levels as a guide, and we are open to considering applications from all candidates who can demonstrate the skills necessary for the role. If you do not hear from us within 48 hours, please assume that your application has been unsuccessful on this occasion.
Apr 28, 2024
Full time
An integral part of the Finance team Pension and Private Medical Annual profit share scheme. Medlock Partners is pleased to announce that we have been retained by an outstanding market-leading Manufacturer seeking an experienced Management Accountant to join their expanding £30 million turnover business. In this dynamic role, you will collaborate with an impressive Finance Director and contribute to a variety of responsibilities. As a Management Accountant, your primary focus will be to deliver timely and accurate management information, ensuring robust financial controls, and supporting senior management in decision-making processes. You will play a pivotal role in partnering with our Sales and Finance teams, aiding in commercial decision-making and enhancing process controls. Enjoy the benefits of a hybrid working model while contributing to the growth of a market-leading SME that heavily invests in technology and its people. Joining a well-established team alongside a Qualified Finance Director, your responsibilities will include, but are not limited to: Monthly submission and reporting of Management accounts. Timely and accurate production of audited accounts to strict deadlines. Generation of precise short-range forecasts. Providing commentary and insight on variances and their drivers. Budgeting and Forecasting. Preparation of a comprehensive budget pack and periodic forecasts, including sensitivity analysis for key drivers and assumptions. Monitoring and reporting on departmental expenditures, offering financial support to cost centre managers. Cash flow forecasting and modelling to manage payments and review business scenarios. Involvement in all financial aspects of commercial proposals, making recommendations based on costs and revenues. Maintaining accuracy and integrity of manufacturing and supply costs within the estimating system. Effective oversight of current process controls to maintain account margin throughout the supply lifecycle. Improving accuracy and quality within the sales/estimating proposal process through ongoing reviews. Enhancing and overseeing the sales procedure by reviewing and developing process flows for long-term customer margin improvement. Developing and maintaining a robust management system for all processes associated with the technical services team. Ensuring decision-makers understand the financial implications of their actions and potential projects. Recommending and evaluating opportunities to reduce costs across the business. The company offers an attractive package, including Pension, Private Medical, Death in Service, 25 days holiday, and an annual profit-sharing scheme. As the business grows, they seek an individual who is eager to progress and take on more responsibilities in the Accounting team. The ideal candidate will be an experienced Management Accountant (Qualified or QBE) with a background in Manufacturing. Excellent communication skills are crucial, with the ability to explain financial information to non-financial staff. To initiate a confidential conversation, please forward your CV to Martin. Medlock Partners is a professional services recruitment specialist operating in the Northwest of England. We are proud to be an equal opportunities employer, welcoming applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note that our advertisements use years of experience and salary levels as a guide, and we are open to considering applications from all candidates who can demonstrate the skills necessary for the role. If you do not hear from us within 48 hours, please assume that your application has been unsuccessful on this occasion.
About The Role Role Overview: The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm based in the office. Key Responsibilities: Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works. Checking system as your first job to ensure all engineers are logged in to resource management and on target Liaising/chasing engineers throughout the day regarding SLA's Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties Updating CRM portal with eta's where applicable Provide first point of contact for scheduling support Central point of contact between Helpdesk and Service Engineers Assist with retrieving engineer Service Reports Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop Help support and manage Engineer Holiday/absence requests Liaising between internal departments to resolve any customer issues Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works. Checking system as your first job to ensure all engineers are logged in to resource management and on target Liaising/chasing engineers throughout the day regarding SLA's Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties Updating CRM portal with eta's where applicable Provide first point of contact for scheduling support Central point of contact between Helpdesk and Service Engineers Assist with retrieving engineer Service Reports Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop Help support and manage Engineer Holiday/absence requests Liaising between internal departments to resolve any customer issues Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Ensure all procedures are followed, along with monitoring the engineer's response to service calls received during the course of their duties Ensure that any complaints received are dealt with in a professional manner and all actions taken reported to relevant Management Carry out any other duties as requested by Management Highlight any Training requirements for Engineers Booking of engineering resource / Logistics / Travel Raising of accurate escalations in a timely manner Relationship management with the FSE's. Weekly Touch-point meetings, reports and chairing of conference calls. Desirable Skills: Experience of incident based ticketing systems Working closely with the Customer Service Manager to develop process and best practice. Experience of CRM systems, (desirable to be Microsoft Dynamics) Experience of SAP (desirable) Experience of working in an AV / VC technology arena Previous Customer Service experience About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Apr 28, 2024
Full time
About The Role Role Overview: The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm based in the office. Key Responsibilities: Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works. Checking system as your first job to ensure all engineers are logged in to resource management and on target Liaising/chasing engineers throughout the day regarding SLA's Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties Updating CRM portal with eta's where applicable Provide first point of contact for scheduling support Central point of contact between Helpdesk and Service Engineers Assist with retrieving engineer Service Reports Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop Help support and manage Engineer Holiday/absence requests Liaising between internal departments to resolve any customer issues Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works. Checking system as your first job to ensure all engineers are logged in to resource management and on target Liaising/chasing engineers throughout the day regarding SLA's Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties Updating CRM portal with eta's where applicable Provide first point of contact for scheduling support Central point of contact between Helpdesk and Service Engineers Assist with retrieving engineer Service Reports Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop Help support and manage Engineer Holiday/absence requests Liaising between internal departments to resolve any customer issues Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Ensure all procedures are followed, along with monitoring the engineer's response to service calls received during the course of their duties Ensure that any complaints received are dealt with in a professional manner and all actions taken reported to relevant Management Carry out any other duties as requested by Management Highlight any Training requirements for Engineers Booking of engineering resource / Logistics / Travel Raising of accurate escalations in a timely manner Relationship management with the FSE's. Weekly Touch-point meetings, reports and chairing of conference calls. Desirable Skills: Experience of incident based ticketing systems Working closely with the Customer Service Manager to develop process and best practice. Experience of CRM systems, (desirable to be Microsoft Dynamics) Experience of SAP (desirable) Experience of working in an AV / VC technology arena Previous Customer Service experience About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Facilities Helpdesk and Performance Manager- 55k- Permanent- London West End My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Facilities Helpdesk Manager to join and lead a team on a prestigious contract in London. Monday to Friday 8.00-17.00 Facilities Helpdesk Management leading a Helpdesk Team Raising Purchase Orders PPMs Liasing with Engineers Internal monthly reports on QHSE, finance and strategy Manage the communication for the account, from weekly updates through to regular flow through of communications Ensure all new hires are processed effective Responsible for the management of the helpdesk function, to include (but not exclusive to) Line management of all helpdesk employees Managing the end to end process of reactive call management. Including logging of the work, follow through with the operational teams, uploading of documentation, customer expectation management, communication with the customer through the journey, closing the job in the system Managing excellence levels of customer service throughout the journey Managing the Planned Maintenance scheduling and distribution to site teams. Logging closure with correct documentation and compliance. Helpdesk Reports Improvement plans against poor performing areas. Working directly with operational teams to drive continuous improvement Reviewing trends in data to understand quicker response times Building process, procedure and governance planning Ensuring adherence to account KPI's and SLA metric
Apr 28, 2024
Full time
Facilities Helpdesk and Performance Manager- 55k- Permanent- London West End My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Facilities Helpdesk Manager to join and lead a team on a prestigious contract in London. Monday to Friday 8.00-17.00 Facilities Helpdesk Management leading a Helpdesk Team Raising Purchase Orders PPMs Liasing with Engineers Internal monthly reports on QHSE, finance and strategy Manage the communication for the account, from weekly updates through to regular flow through of communications Ensure all new hires are processed effective Responsible for the management of the helpdesk function, to include (but not exclusive to) Line management of all helpdesk employees Managing the end to end process of reactive call management. Including logging of the work, follow through with the operational teams, uploading of documentation, customer expectation management, communication with the customer through the journey, closing the job in the system Managing excellence levels of customer service throughout the journey Managing the Planned Maintenance scheduling and distribution to site teams. Logging closure with correct documentation and compliance. Helpdesk Reports Improvement plans against poor performing areas. Working directly with operational teams to drive continuous improvement Reviewing trends in data to understand quicker response times Building process, procedure and governance planning Ensuring adherence to account KPI's and SLA metric
Administrator Up to £25,000 DOE Canterbury Permanent Monday to Friday 9am - 5:30pm A fantastic opportunity for an Administrator has opened for a driven individual looking to join a long established, market leading company! Duties include: Providing pivotal administrative support to the office. Act as the point of contact and handle customers' individual needs. Assisting Account Managers with general administrative duties. Data management including accurately creating & updating in house CRM records. Assisting other internal departments. To be considered for the Administrator role, you must have/be: Previous administrative experience within a busy office environment. Strong administrative skills. A meticulous attention to detail. Able to work alone and use initiative but also work well in a team. Able to multitask and juggle multiple priorities simultaneously. Computer literate and competent using Microsoft packages (Office, Excel, Word etc). This is a great opportunity for a strong administrator to join an established business! If you are looking for your next long term position in a busy environment then please apply now! This role is being managed by Alarna Stocking, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Apr 28, 2024
Full time
Administrator Up to £25,000 DOE Canterbury Permanent Monday to Friday 9am - 5:30pm A fantastic opportunity for an Administrator has opened for a driven individual looking to join a long established, market leading company! Duties include: Providing pivotal administrative support to the office. Act as the point of contact and handle customers' individual needs. Assisting Account Managers with general administrative duties. Data management including accurately creating & updating in house CRM records. Assisting other internal departments. To be considered for the Administrator role, you must have/be: Previous administrative experience within a busy office environment. Strong administrative skills. A meticulous attention to detail. Able to work alone and use initiative but also work well in a team. Able to multitask and juggle multiple priorities simultaneously. Computer literate and competent using Microsoft packages (Office, Excel, Word etc). This is a great opportunity for a strong administrator to join an established business! If you are looking for your next long term position in a busy environment then please apply now! This role is being managed by Alarna Stocking, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Role Overview To actively manage the financial situation of satellite supply projects. To ensure all deliverables are met with regard to monthly reporting to Primes or to ensure accurate and timely reporting to the local Controlling Business Partners or to the Work Package Managers (WPM), Project Managers (PM), Business Unit Leaders. To be the review point of all financially relevant contractual matters i.e. Supply Contracts, Works Orders, Change Notices or Direct Contract with an external customer. To be empowered to engage fully in all financial topics and to summarize points in a way that supports rapid decision making - collect background information on possible scenarios and share findings with the Business Unit Business Partner to ensure all alternatives are covered and to share experience before finalising on a recommendation. To oversee and ensure that currency coverage for the projects under your control are comprehensive and respond to the reporting requirements of Treasury. To maintain an open eye for improvements in your work place. To manage the allocation of cost to work package and provide high quality variance analysis with inputs from Work Package Managers (WPMs) and Project Managers (PMs). To maintain an awareness of the Risks and Opportunities on the projects and to actively support Risk Mitigation and Opportunity Attainment to allow consolidation of Risks and Opportunities at business unit level. To participate in adhoc activities to support the overall achievement of the finance community and always positively challenge yourself and others to improve with a focus on the team development. Responsibilities Produce monthly financial reporting on project Key Performance Indicators comparing Actuals against Budget and Forecast Sales, Margin, Cost, & Cash . Hold regular cost reviews with Work Package Managers to capture Cost To Complete (CTC) encompassing labour costs, materials and equipment costs. Work alongside your projects to ensure on time financial milestone achievement & ensure the necessary process is followed. Analysis of project actual costs and correction of mis-bookings. Quarterly amendments to the CDP Pool to reflect the latest project status after agreement with the UK Financial Controller / Prime Controllers and Business Unit Leaders. Forecasting of project resourcing/manpower requirements by work package. Key subcontractor financial milestone reporting Quarterly tracking of major project non-quality events for communication to senior Management. Forecasting and management of project foreign currency requirements EUR, USD, CAD . Ensure that the impacts of any project changes e.g. scope, schedule, etc. on Sales, Margin, Cost, & Cash are properly controlled and assist the Project Manager with creating Contract Change Notes / Change Proposals. Work closely with the Finance team to support the consolidation of the overall program financials. Participate in Project Control team process improvement activities. Respond to adhoc requests and contribute to future process innovations. To feedback to the team where positive added value contribution to the business can be enhanced and this job description and job spec can be updated. Skill Set Essential High MS Excel literacy. Knowledge of SAP Financially aware with high business partnering acumen. Critical thinking & ability to constructively challenge the operational business. Excellent team working skills. Good communication skills - an ability to make finance important to non-finance People. Project Based environment. Solution Orientated approach to working. Highly numerate and computer literate. Desirable Experience from management accounting role within a project-based environment, CIMA or ACCA qualified or trainee. Another European Language (French / German) would be advantageous. Experience in a large, multi-national environment Digitally aware Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
Apr 28, 2024
Full time
Role Overview To actively manage the financial situation of satellite supply projects. To ensure all deliverables are met with regard to monthly reporting to Primes or to ensure accurate and timely reporting to the local Controlling Business Partners or to the Work Package Managers (WPM), Project Managers (PM), Business Unit Leaders. To be the review point of all financially relevant contractual matters i.e. Supply Contracts, Works Orders, Change Notices or Direct Contract with an external customer. To be empowered to engage fully in all financial topics and to summarize points in a way that supports rapid decision making - collect background information on possible scenarios and share findings with the Business Unit Business Partner to ensure all alternatives are covered and to share experience before finalising on a recommendation. To oversee and ensure that currency coverage for the projects under your control are comprehensive and respond to the reporting requirements of Treasury. To maintain an open eye for improvements in your work place. To manage the allocation of cost to work package and provide high quality variance analysis with inputs from Work Package Managers (WPMs) and Project Managers (PMs). To maintain an awareness of the Risks and Opportunities on the projects and to actively support Risk Mitigation and Opportunity Attainment to allow consolidation of Risks and Opportunities at business unit level. To participate in adhoc activities to support the overall achievement of the finance community and always positively challenge yourself and others to improve with a focus on the team development. Responsibilities Produce monthly financial reporting on project Key Performance Indicators comparing Actuals against Budget and Forecast Sales, Margin, Cost, & Cash . Hold regular cost reviews with Work Package Managers to capture Cost To Complete (CTC) encompassing labour costs, materials and equipment costs. Work alongside your projects to ensure on time financial milestone achievement & ensure the necessary process is followed. Analysis of project actual costs and correction of mis-bookings. Quarterly amendments to the CDP Pool to reflect the latest project status after agreement with the UK Financial Controller / Prime Controllers and Business Unit Leaders. Forecasting of project resourcing/manpower requirements by work package. Key subcontractor financial milestone reporting Quarterly tracking of major project non-quality events for communication to senior Management. Forecasting and management of project foreign currency requirements EUR, USD, CAD . Ensure that the impacts of any project changes e.g. scope, schedule, etc. on Sales, Margin, Cost, & Cash are properly controlled and assist the Project Manager with creating Contract Change Notes / Change Proposals. Work closely with the Finance team to support the consolidation of the overall program financials. Participate in Project Control team process improvement activities. Respond to adhoc requests and contribute to future process innovations. To feedback to the team where positive added value contribution to the business can be enhanced and this job description and job spec can be updated. Skill Set Essential High MS Excel literacy. Knowledge of SAP Financially aware with high business partnering acumen. Critical thinking & ability to constructively challenge the operational business. Excellent team working skills. Good communication skills - an ability to make finance important to non-finance People. Project Based environment. Solution Orientated approach to working. Highly numerate and computer literate. Desirable Experience from management accounting role within a project-based environment, CIMA or ACCA qualified or trainee. Another European Language (French / German) would be advantageous. Experience in a large, multi-national environment Digitally aware Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
Job Title: Administrator Reports To: Broking Operations Manager Role Purpose/Description: To support the Senior Management and Sales Team in developing their business by: Assisting them in the conversion of new business, service of existing accounts and retention of renewals. Supporting the other team members as required. Providing advice and assistance as necessary. Responsibilities: Respond positively to all enquiries received from AE's, Clients and underwriters in a courteous and helpful manner. Develop effective working relationships with AE's and underwriters Ensure that Acturis records are created and/or maintained for all clients. Ensure quotations obtained are in-line with the broking strategy. Complete administration duties as required including issuing invoices and insurance documents. Ensure that renewals are processed according to documented procedures and within appropriate timescales. Ensure all outstanding actions are recorded appropriately within the system diary and followed up accordingly. Liaise with accounts department to assist with the credit control process. Assist the team with claim notifications. Ensure that any enquiries that are not within your skill set or experience are quickly referred and followed up. In addition: Assist other team members with any duties to ensure smooth running of the office. Positively promote the services of the company Other duties and responsibilities as may be required. Measures: Feedback from the team & Customers Premium/Income achieved New business conversion Renewal retention Accuracy of Data Input Accuracy of Documentation Complaints Maintenance of Diary Promptness in dealing with correspondence Promptness in returning telephone calls Key Skills/Behaviours: Positive approach to tasks Good communicator in all media Planning & organisational skills Negotiation & objection handling skills IT skills Good working knowledge of Word, Excel, Acturis and Outlook
Apr 28, 2024
Full time
Job Title: Administrator Reports To: Broking Operations Manager Role Purpose/Description: To support the Senior Management and Sales Team in developing their business by: Assisting them in the conversion of new business, service of existing accounts and retention of renewals. Supporting the other team members as required. Providing advice and assistance as necessary. Responsibilities: Respond positively to all enquiries received from AE's, Clients and underwriters in a courteous and helpful manner. Develop effective working relationships with AE's and underwriters Ensure that Acturis records are created and/or maintained for all clients. Ensure quotations obtained are in-line with the broking strategy. Complete administration duties as required including issuing invoices and insurance documents. Ensure that renewals are processed according to documented procedures and within appropriate timescales. Ensure all outstanding actions are recorded appropriately within the system diary and followed up accordingly. Liaise with accounts department to assist with the credit control process. Assist the team with claim notifications. Ensure that any enquiries that are not within your skill set or experience are quickly referred and followed up. In addition: Assist other team members with any duties to ensure smooth running of the office. Positively promote the services of the company Other duties and responsibilities as may be required. Measures: Feedback from the team & Customers Premium/Income achieved New business conversion Renewal retention Accuracy of Data Input Accuracy of Documentation Complaints Maintenance of Diary Promptness in dealing with correspondence Promptness in returning telephone calls Key Skills/Behaviours: Positive approach to tasks Good communicator in all media Planning & organisational skills Negotiation & objection handling skills IT skills Good working knowledge of Word, Excel, Acturis and Outlook