One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Marks Consulting Partners are currently looking for a Contact Centre Manager to work with one of our Housing Association clients in Central London. What the job will be doing Maintaining wait time within the proposed target, delighting customers by offering a first-class service. Developing a culture of resolutions at the first point of contact including complaints handling. Working with team leaders monitoring calls to assess and improve the quality of staff performance. Communicating service goals so that contact centre staff understand their role. What you will need Excellent communication skills- oral and written skills, people management, innovation, and problem-solving skills. Excellent knowledge of MS Office, especially 'Excel' and ILM in Management. Proven supervisory experience in the call centre industry, preferably within Social Housing. How to Apply If you would like any further details about this position, please contact Freddie at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Apr 28, 2024
Full time
Marks Consulting Partners are currently looking for a Contact Centre Manager to work with one of our Housing Association clients in Central London. What the job will be doing Maintaining wait time within the proposed target, delighting customers by offering a first-class service. Developing a culture of resolutions at the first point of contact including complaints handling. Working with team leaders monitoring calls to assess and improve the quality of staff performance. Communicating service goals so that contact centre staff understand their role. What you will need Excellent communication skills- oral and written skills, people management, innovation, and problem-solving skills. Excellent knowledge of MS Office, especially 'Excel' and ILM in Management. Proven supervisory experience in the call centre industry, preferably within Social Housing. How to Apply If you would like any further details about this position, please contact Freddie at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Welltek are looking for their next rising star. Welltek was established in 2003 and is at the forefront of workplace design and employee wellbeing. The role they are recruiting for is to support the Sales team. The role would suit Graduates with aspirations of learning by doing in a dynamic commercial environment. Skills & Experience: Excellent communication skills (both verbal and written) are an absolute must High levels of accuracy and attention to detail. Excellent administration skills. Able to foster good working relationships. Be efficient and organised with the ability to multitask and prioritise, and to work across multiple brands and concepts. Optimistic and enthusiastic and enjoys working within a team. Calm under pressure and able to work to tight deadlines and sometimes at short notice. Approachable, proactive, and a quick learner, show enthusiasm and dependability. Have a good knowledge of all Microsoft office programs (Excel, Word, Power point) with an ability to manage back office software systems and CRM. Reporting to the Head of Sales and under the instruction of the Sales team, your role will include: Responding to client enquiries and preparing quotes to support the sales team Arranging installation of products on client site - liaising with both the client and delivery partners Dealing with client snagging and claims Predominantly office (London) based with some flexibility for hybrid working after 3 months of induction and training. For the right individual, this role typically leads to a sales role with your own accounts, or a more senior administration role as a manager.
Apr 28, 2024
Full time
Welltek are looking for their next rising star. Welltek was established in 2003 and is at the forefront of workplace design and employee wellbeing. The role they are recruiting for is to support the Sales team. The role would suit Graduates with aspirations of learning by doing in a dynamic commercial environment. Skills & Experience: Excellent communication skills (both verbal and written) are an absolute must High levels of accuracy and attention to detail. Excellent administration skills. Able to foster good working relationships. Be efficient and organised with the ability to multitask and prioritise, and to work across multiple brands and concepts. Optimistic and enthusiastic and enjoys working within a team. Calm under pressure and able to work to tight deadlines and sometimes at short notice. Approachable, proactive, and a quick learner, show enthusiasm and dependability. Have a good knowledge of all Microsoft office programs (Excel, Word, Power point) with an ability to manage back office software systems and CRM. Reporting to the Head of Sales and under the instruction of the Sales team, your role will include: Responding to client enquiries and preparing quotes to support the sales team Arranging installation of products on client site - liaising with both the client and delivery partners Dealing with client snagging and claims Predominantly office (London) based with some flexibility for hybrid working after 3 months of induction and training. For the right individual, this role typically leads to a sales role with your own accounts, or a more senior administration role as a manager.
Our client in Shepperton is looking to recruit an entry level Office Administrator to support a busy team with a variety of tasks! An amazing opportunity to join a progressive business that is experiencing a huge period of growth!Some of your duties will be:Screening calls and taking detailed, accurate messages where necessary.Weekly stationery inventories to ensure all stock is up to date and ordering more when necessaryManaging and distributing all incoming and outgoing post and couriersPhotocopying, faxing, binding and filing all company documentsBooking meeting rooms and organising refreshmentsHelping company employees with email correspondenceUpdating contact lists on the company databaseProviding support to reception during busy periodsOffice cover during staff holidaysAssisting the office manager with regular health and safety checksAd-hoc secretarial duties, including running personal errands and booking lunches ESSENTIAL REQUIREMENTS: Confident with all Microsoft Office packagesPrevious administrative experiencePolite telephone mannerExcellent written and verbal communication skills PERSONALITY PROFILE: Extremely organisedAble to prioritise a changing to-do listExcellent attention to detailUses initiativeComfortable working both individually and as part of a teamWe look forward to seeing your CV today!
Apr 28, 2024
Full time
Our client in Shepperton is looking to recruit an entry level Office Administrator to support a busy team with a variety of tasks! An amazing opportunity to join a progressive business that is experiencing a huge period of growth!Some of your duties will be:Screening calls and taking detailed, accurate messages where necessary.Weekly stationery inventories to ensure all stock is up to date and ordering more when necessaryManaging and distributing all incoming and outgoing post and couriersPhotocopying, faxing, binding and filing all company documentsBooking meeting rooms and organising refreshmentsHelping company employees with email correspondenceUpdating contact lists on the company databaseProviding support to reception during busy periodsOffice cover during staff holidaysAssisting the office manager with regular health and safety checksAd-hoc secretarial duties, including running personal errands and booking lunches ESSENTIAL REQUIREMENTS: Confident with all Microsoft Office packagesPrevious administrative experiencePolite telephone mannerExcellent written and verbal communication skills PERSONALITY PROFILE: Extremely organisedAble to prioritise a changing to-do listExcellent attention to detailUses initiativeComfortable working both individually and as part of a teamWe look forward to seeing your CV today!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? At Fight for Sight / Vision Foundation, we pursue positive answers to both questions. We do this by funding the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront of eye research, making breakthroughs and discoveries that will prevent and treat eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people: from tackling loneliness to supporting people who have survived domestic abuse. We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of vision loss. We've secured well-respected and highly engaged ambassadors and patrons, from Sir John Major to Marsha De Cordova MP. This is an exciting time to join us, as we activate our new brand and five-year strategy. If you share our mission and have the skills, experience and drive to contribute to our dynamic team, we'd love to hear from you. Role Description This new role of Programme Officer (Social Change) will play an integral part in ensuring our grant making has the best possible impact. Working with the Programme Manager (Social Change) and the wider Impact Team, you will be the first point of contact for potential grant applicants and deliver effective processes that ensure that anyone who applies to us for funding has a positive experience, whether they are successful or not. You will lead on all aspects of administering our Social Change grant calls and provide the rest of the team with the information needed to support robust and transparent decision-making. You will also be involved in events for our applicants and will work with colleagues to continually refine and improve our grant making processes. Responsible to Programme Manager (Social Change) Direct reports None Working hours and contract This is a permanent full-time role, 35 hours a week. Salary £26k Location Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required. Start date As soon as possible Role Responsibilities: Administering grant processes: Working with the Programme Manager (Social Change) to update application and guidance forms for each funding round Work closely with colleagues to set up the grant call in our online grant management system. Provide guidance to potential applicants and respond to their queries, e.g. about eligibility. Work with colleagues who run the research funding programme to ensure that opportunities for efficiencies and shared processes are maximised Process grant applications, ensuring that we adhere to the highest standards of grant making Assist with the preparation of papers to support our decision-making processes, including supporting our Social Change Grants Assessment Panel (SGAP) by ensuring they have all relevant information and that the meetings run smoothly. Following final decision, ensure that terms and conditions and award letters are sent to successful applicants and ensure a smooth transition of projects to the Programme Manager (Social Change) who will manage the active projects. Event support and attendance Assist with the organisation and delivery of in person and online meetings and events, e.g. a feedback session for unsuccessful applicants. Assist with the organisation of visits relating to the social change funding programme, e.g. helping put together briefing documents, supporting with arrangements and highlighting opportunities for stories and impact with communications colleagues. Team support: Provide support to the wider Impact team where required, e.g. working with the finance team on the processing of invoices. Assisting the team in keeping accurate and up to date records, including on the online grants management system and ensure that all relevant records are readily and easily available Person specification: Skills, knowledge & experience Essential Health or social sciences degree or with experience of working in grant making or similar Experience of working in an office/ administrative environment, ideally as part of a hybrid team Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint. Desirable Experience of working in a research or grant making organisation. Experience of working with committees, ideally with a health, research or charitable giving remit. Experience using online grant management systems. Personal characteristics and behaviours: Understanding of and commitment to the change needed to improve life for blind and vision impaired people in the UK good attention to detail and focus on quality. Ability to understand and analyse information presented in funding applications and reports, summarise this and identify the most pertinent points. Ability to work flexibly and effectively as part of a small team and actively collaborate with colleagues in other teams. clear communicator, both orally and in writing, with an ability to respond to a wide range of enquiries, e.g. from community organisations Ability to effectively prioritise and time manage a varied workload. Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint. Flexibility The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops. The post holder may be required to undertake other duties as may be reasonably required from time to time. Application process: Please forward a CV and supporting statement, outlining your skills and experience relevant to the role and motivations for applying (two pages maximum), with the subject 'Application for Programme Officer (Social Change)' to by 9 am, Monday 29 April 2024. Interviews will take place during May. Accessibility Please let us know if you have any accessibility requirements. If you are unfamiliar with MS Teams and would like to do a tech run-through before the interview, we can also coordinate that. Equal opportunities, diversity & inclusion Don't meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. EDI Monitoring Form: Fight for Sight is an equal opportunities employer and particularly welcomes applications from people with sight loss. We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive. We would appreciate it if you could fill in this Equality and Diversity Monitoring form when applying for our roles. These answers are anonymous and will not affect your application:
Apr 28, 2024
Full time
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? At Fight for Sight / Vision Foundation, we pursue positive answers to both questions. We do this by funding the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront of eye research, making breakthroughs and discoveries that will prevent and treat eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people: from tackling loneliness to supporting people who have survived domestic abuse. We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of vision loss. We've secured well-respected and highly engaged ambassadors and patrons, from Sir John Major to Marsha De Cordova MP. This is an exciting time to join us, as we activate our new brand and five-year strategy. If you share our mission and have the skills, experience and drive to contribute to our dynamic team, we'd love to hear from you. Role Description This new role of Programme Officer (Social Change) will play an integral part in ensuring our grant making has the best possible impact. Working with the Programme Manager (Social Change) and the wider Impact Team, you will be the first point of contact for potential grant applicants and deliver effective processes that ensure that anyone who applies to us for funding has a positive experience, whether they are successful or not. You will lead on all aspects of administering our Social Change grant calls and provide the rest of the team with the information needed to support robust and transparent decision-making. You will also be involved in events for our applicants and will work with colleagues to continually refine and improve our grant making processes. Responsible to Programme Manager (Social Change) Direct reports None Working hours and contract This is a permanent full-time role, 35 hours a week. Salary £26k Location Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required. Start date As soon as possible Role Responsibilities: Administering grant processes: Working with the Programme Manager (Social Change) to update application and guidance forms for each funding round Work closely with colleagues to set up the grant call in our online grant management system. Provide guidance to potential applicants and respond to their queries, e.g. about eligibility. Work with colleagues who run the research funding programme to ensure that opportunities for efficiencies and shared processes are maximised Process grant applications, ensuring that we adhere to the highest standards of grant making Assist with the preparation of papers to support our decision-making processes, including supporting our Social Change Grants Assessment Panel (SGAP) by ensuring they have all relevant information and that the meetings run smoothly. Following final decision, ensure that terms and conditions and award letters are sent to successful applicants and ensure a smooth transition of projects to the Programme Manager (Social Change) who will manage the active projects. Event support and attendance Assist with the organisation and delivery of in person and online meetings and events, e.g. a feedback session for unsuccessful applicants. Assist with the organisation of visits relating to the social change funding programme, e.g. helping put together briefing documents, supporting with arrangements and highlighting opportunities for stories and impact with communications colleagues. Team support: Provide support to the wider Impact team where required, e.g. working with the finance team on the processing of invoices. Assisting the team in keeping accurate and up to date records, including on the online grants management system and ensure that all relevant records are readily and easily available Person specification: Skills, knowledge & experience Essential Health or social sciences degree or with experience of working in grant making or similar Experience of working in an office/ administrative environment, ideally as part of a hybrid team Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint. Desirable Experience of working in a research or grant making organisation. Experience of working with committees, ideally with a health, research or charitable giving remit. Experience using online grant management systems. Personal characteristics and behaviours: Understanding of and commitment to the change needed to improve life for blind and vision impaired people in the UK good attention to detail and focus on quality. Ability to understand and analyse information presented in funding applications and reports, summarise this and identify the most pertinent points. Ability to work flexibly and effectively as part of a small team and actively collaborate with colleagues in other teams. clear communicator, both orally and in writing, with an ability to respond to a wide range of enquiries, e.g. from community organisations Ability to effectively prioritise and time manage a varied workload. Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint. Flexibility The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops. The post holder may be required to undertake other duties as may be reasonably required from time to time. Application process: Please forward a CV and supporting statement, outlining your skills and experience relevant to the role and motivations for applying (two pages maximum), with the subject 'Application for Programme Officer (Social Change)' to by 9 am, Monday 29 April 2024. Interviews will take place during May. Accessibility Please let us know if you have any accessibility requirements. If you are unfamiliar with MS Teams and would like to do a tech run-through before the interview, we can also coordinate that. Equal opportunities, diversity & inclusion Don't meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. EDI Monitoring Form: Fight for Sight is an equal opportunities employer and particularly welcomes applications from people with sight loss. We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive. We would appreciate it if you could fill in this Equality and Diversity Monitoring form when applying for our roles. These answers are anonymous and will not affect your application:
About The Role Role Overview: The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm based in the office. Key Responsibilities: Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works. Checking system as your first job to ensure all engineers are logged in to resource management and on target Liaising/chasing engineers throughout the day regarding SLA's Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties Updating CRM portal with eta's where applicable Provide first point of contact for scheduling support Central point of contact between Helpdesk and Service Engineers Assist with retrieving engineer Service Reports Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop Help support and manage Engineer Holiday/absence requests Liaising between internal departments to resolve any customer issues Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works. Checking system as your first job to ensure all engineers are logged in to resource management and on target Liaising/chasing engineers throughout the day regarding SLA's Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties Updating CRM portal with eta's where applicable Provide first point of contact for scheduling support Central point of contact between Helpdesk and Service Engineers Assist with retrieving engineer Service Reports Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop Help support and manage Engineer Holiday/absence requests Liaising between internal departments to resolve any customer issues Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Ensure all procedures are followed, along with monitoring the engineer's response to service calls received during the course of their duties Ensure that any complaints received are dealt with in a professional manner and all actions taken reported to relevant Management Carry out any other duties as requested by Management Highlight any Training requirements for Engineers Booking of engineering resource / Logistics / Travel Raising of accurate escalations in a timely manner Relationship management with the FSE's. Weekly Touch-point meetings, reports and chairing of conference calls. Desirable Skills: Experience of incident based ticketing systems Working closely with the Customer Service Manager to develop process and best practice. Experience of CRM systems, (desirable to be Microsoft Dynamics) Experience of SAP (desirable) Experience of working in an AV / VC technology arena Previous Customer Service experience About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Apr 28, 2024
Full time
About The Role Role Overview: The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm based in the office. Key Responsibilities: Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works. Checking system as your first job to ensure all engineers are logged in to resource management and on target Liaising/chasing engineers throughout the day regarding SLA's Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties Updating CRM portal with eta's where applicable Provide first point of contact for scheduling support Central point of contact between Helpdesk and Service Engineers Assist with retrieving engineer Service Reports Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop Help support and manage Engineer Holiday/absence requests Liaising between internal departments to resolve any customer issues Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works. Checking system as your first job to ensure all engineers are logged in to resource management and on target Liaising/chasing engineers throughout the day regarding SLA's Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties Updating CRM portal with eta's where applicable Provide first point of contact for scheduling support Central point of contact between Helpdesk and Service Engineers Assist with retrieving engineer Service Reports Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop Help support and manage Engineer Holiday/absence requests Liaising between internal departments to resolve any customer issues Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Ensure all procedures are followed, along with monitoring the engineer's response to service calls received during the course of their duties Ensure that any complaints received are dealt with in a professional manner and all actions taken reported to relevant Management Carry out any other duties as requested by Management Highlight any Training requirements for Engineers Booking of engineering resource / Logistics / Travel Raising of accurate escalations in a timely manner Relationship management with the FSE's. Weekly Touch-point meetings, reports and chairing of conference calls. Desirable Skills: Experience of incident based ticketing systems Working closely with the Customer Service Manager to develop process and best practice. Experience of CRM systems, (desirable to be Microsoft Dynamics) Experience of SAP (desirable) Experience of working in an AV / VC technology arena Previous Customer Service experience About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Hales Group are seeking a Compliance Co-Ordinator to provide a wide ranging, high quality administrative, clerical and cross team business support service. Principle Responsibilities Compliance Co-Ordinator; Working with the Gas & Electric team to ensure the appropriate certification are valid and compliant with housing stock. Liaise with contractors to ensure compliance Liaise with managers to ensure maintenance of accurate administrative and operational records such as training records (including matrix of annual requirements) and leave records. Prepare reports and other documents for internal use and external publication. Assist with the collection of operational statistical data and present in a comprehensible format. Process work to high standard and within deadlines. Prepare, update and distribute call out rota information. Administer a range of financial processes such as raising purchase orders and processing invoices as required in an accurate and timely manner. The successful Compliance Co-Ordinator will have demonstrable experience of the following: Demonstrable ability to produce and communicate technical information verbally and in writing. Demonstrable proficiency in using a range of IT related systems including Office based packages, with particular focus on Excel. Good planning and organisational skills to ensure tasks are completed within timescales. A responsive, constructive and flexible attitude towards working arrangements within a team environment. Demonstrable ability to communicate effectively with a range of stakeholders exercising negotiation and influencing skills. Someone who can pay close attention to detail HOURS: Monday to Friday DURATION: Temp to Perm LOCATION: Newport PAY RATE: £12.99 per hour Why work through Hales Group? All our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.
Apr 28, 2024
Full time
Hales Group are seeking a Compliance Co-Ordinator to provide a wide ranging, high quality administrative, clerical and cross team business support service. Principle Responsibilities Compliance Co-Ordinator; Working with the Gas & Electric team to ensure the appropriate certification are valid and compliant with housing stock. Liaise with contractors to ensure compliance Liaise with managers to ensure maintenance of accurate administrative and operational records such as training records (including matrix of annual requirements) and leave records. Prepare reports and other documents for internal use and external publication. Assist with the collection of operational statistical data and present in a comprehensible format. Process work to high standard and within deadlines. Prepare, update and distribute call out rota information. Administer a range of financial processes such as raising purchase orders and processing invoices as required in an accurate and timely manner. The successful Compliance Co-Ordinator will have demonstrable experience of the following: Demonstrable ability to produce and communicate technical information verbally and in writing. Demonstrable proficiency in using a range of IT related systems including Office based packages, with particular focus on Excel. Good planning and organisational skills to ensure tasks are completed within timescales. A responsive, constructive and flexible attitude towards working arrangements within a team environment. Demonstrable ability to communicate effectively with a range of stakeholders exercising negotiation and influencing skills. Someone who can pay close attention to detail HOURS: Monday to Friday DURATION: Temp to Perm LOCATION: Newport PAY RATE: £12.99 per hour Why work through Hales Group? All our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.
Part Time - Office Coordinator/Concierge 28,000 - 30,000 Depending on experience (Full Time Equivalent) TEMP - PERM OPPORTUNITY 28 hours per week, 8am - 3pm (Monday-Thursday) City of London - Fully Office Based Are you a dynamic and organised individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and collaborative environment? If so, our client, a leading insurance company, is seeking an Office Coordinator/Concierge to join their team part-time. We are currently seeking an Office Coordinator/Concierge to join the team at our client's reputable insurance company. As an Office Coordinator, you will play a crucial role in ensuring the smooth running of daily operations. Your attention to detail and organisational skills will be instrumental in supporting our client's team and contributing to their success. Why work for this company: Competitive annual salary Comprehensive healthcare Pension plans Career progression and achievement programmes A company who's focus for their employees is work life balance and health and wellness! Working closely and being supported by an exceptional front of house team and facilities manager Our client offers competitive salary and a supportive work environment. This is an excellent opportunity to develop your skills and grow within a reputable organisation. Responsibilities: Provide general administrative support to the office, including managing phone calls, emails, and mail distribution Coordinate and schedule meetings, appointments Maintain and update records and databases Order office supplies and ensure stock is replenished as needed Meeting room management, offer and make refreshments Assist with catering for meetings and events Support the Facilities Manager with daily tasks Greet and assist visitors, ensuring they feel welcome and comfortable Assist with event planning and coordination Collaborate with other team members to ensure efficient office operations Handle confidential and sensitive information with professionalism and discretion Requirements: This is a TEMP-PERM opportunity, the ideal candidate will need to be available to start asap Proven experience in a similar role is strongly preferred Excellent organisational and time management skills Strong attention to detail and accuracy Exceptional written and verbal communication skills Professional, pro active, and friendly demeanour with the ability to multitask Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Part Time - Office Coordinator/Concierge 28,000 - 30,000 Depending on experience (Full Time Equivalent) TEMP - PERM OPPORTUNITY 28 hours per week, 8am - 3pm (Monday-Thursday) City of London - Fully Office Based Are you a dynamic and organised individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and collaborative environment? If so, our client, a leading insurance company, is seeking an Office Coordinator/Concierge to join their team part-time. We are currently seeking an Office Coordinator/Concierge to join the team at our client's reputable insurance company. As an Office Coordinator, you will play a crucial role in ensuring the smooth running of daily operations. Your attention to detail and organisational skills will be instrumental in supporting our client's team and contributing to their success. Why work for this company: Competitive annual salary Comprehensive healthcare Pension plans Career progression and achievement programmes A company who's focus for their employees is work life balance and health and wellness! Working closely and being supported by an exceptional front of house team and facilities manager Our client offers competitive salary and a supportive work environment. This is an excellent opportunity to develop your skills and grow within a reputable organisation. Responsibilities: Provide general administrative support to the office, including managing phone calls, emails, and mail distribution Coordinate and schedule meetings, appointments Maintain and update records and databases Order office supplies and ensure stock is replenished as needed Meeting room management, offer and make refreshments Assist with catering for meetings and events Support the Facilities Manager with daily tasks Greet and assist visitors, ensuring they feel welcome and comfortable Assist with event planning and coordination Collaborate with other team members to ensure efficient office operations Handle confidential and sensitive information with professionalism and discretion Requirements: This is a TEMP-PERM opportunity, the ideal candidate will need to be available to start asap Proven experience in a similar role is strongly preferred Excellent organisational and time management skills Strong attention to detail and accuracy Exceptional written and verbal communication skills Professional, pro active, and friendly demeanour with the ability to multitask Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Administrator Up to £25,000 DOE Canterbury Permanent Monday to Friday 9am - 5:30pm A fantastic opportunity for an Administrator has opened for a driven individual looking to join a long established, market leading company! Duties include: Providing pivotal administrative support to the office. Act as the point of contact and handle customers' individual needs. Assisting Account Managers with general administrative duties. Data management including accurately creating & updating in house CRM records. Assisting other internal departments. To be considered for the Administrator role, you must have/be: Previous administrative experience within a busy office environment. Strong administrative skills. A meticulous attention to detail. Able to work alone and use initiative but also work well in a team. Able to multitask and juggle multiple priorities simultaneously. Computer literate and competent using Microsoft packages (Office, Excel, Word etc). This is a great opportunity for a strong administrator to join an established business! If you are looking for your next long term position in a busy environment then please apply now! This role is being managed by Alarna Stocking, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Apr 28, 2024
Full time
Administrator Up to £25,000 DOE Canterbury Permanent Monday to Friday 9am - 5:30pm A fantastic opportunity for an Administrator has opened for a driven individual looking to join a long established, market leading company! Duties include: Providing pivotal administrative support to the office. Act as the point of contact and handle customers' individual needs. Assisting Account Managers with general administrative duties. Data management including accurately creating & updating in house CRM records. Assisting other internal departments. To be considered for the Administrator role, you must have/be: Previous administrative experience within a busy office environment. Strong administrative skills. A meticulous attention to detail. Able to work alone and use initiative but also work well in a team. Able to multitask and juggle multiple priorities simultaneously. Computer literate and competent using Microsoft packages (Office, Excel, Word etc). This is a great opportunity for a strong administrator to join an established business! If you are looking for your next long term position in a busy environment then please apply now! This role is being managed by Alarna Stocking, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Job Title: Project Administrator/Coordinator Location : Eastbourne, East Sussex Salary: Up to 30K DOE Hours: Monday - Friday 37.5 hours Office Angels have partnered up with our client to on board a Project Administrator to their growing team. This role will suit someone who has come from a Project background looking to broaden their experience or someone that is looking to pursue a career in Project Administration/Coordination. About your day-to-day responsibilities: Assist Contract Managers within the project team to ensure effective project delivery. This involves liaising with clients, updating job costings, preparing documents, and handling financial applications. Ensure accurate allocation of all relevant supporting documentation (such as invoices, shift reports, client emails) to projects for financial application purposes. Support the Finance Manager by helping in the submission of documents to clients for financial approval. Conduct precise financial reporting on projects within the required time frames. Provide general administrative support as needed. About you: Previous experience working in an office based position is essential. Previous experience with Finance is desirable. Skilled in using Excel, Sage, and other accountancy and database software. Capable of working accurately and methodically. Approaches work with professionalism and positively. Able to prioritise workload and meet deadlines effectively. Experience in working as part of a team, supporting colleagues to reach goals. Clear and effective communication abilities. Capable of problem-solving and making effective decisions when required. Next Steps: Please apply today with your up-to-date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Job Title: Project Administrator/Coordinator Location : Eastbourne, East Sussex Salary: Up to 30K DOE Hours: Monday - Friday 37.5 hours Office Angels have partnered up with our client to on board a Project Administrator to their growing team. This role will suit someone who has come from a Project background looking to broaden their experience or someone that is looking to pursue a career in Project Administration/Coordination. About your day-to-day responsibilities: Assist Contract Managers within the project team to ensure effective project delivery. This involves liaising with clients, updating job costings, preparing documents, and handling financial applications. Ensure accurate allocation of all relevant supporting documentation (such as invoices, shift reports, client emails) to projects for financial application purposes. Support the Finance Manager by helping in the submission of documents to clients for financial approval. Conduct precise financial reporting on projects within the required time frames. Provide general administrative support as needed. About you: Previous experience working in an office based position is essential. Previous experience with Finance is desirable. Skilled in using Excel, Sage, and other accountancy and database software. Capable of working accurately and methodically. Approaches work with professionalism and positively. Able to prioritise workload and meet deadlines effectively. Experience in working as part of a team, supporting colleagues to reach goals. Clear and effective communication abilities. Capable of problem-solving and making effective decisions when required. Next Steps: Please apply today with your up-to-date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
With total commitment to British manufacturing, our client s mission is to design and make enduring and life-enhancing furniture, lighting, fabrics and wallpapers through collaborations with a network of the finest craftspeople in Britain. They are currently seeking a technically minded and inquisitive individual with knowledge of materials used within the product and furniture design marketplace. This is a new role which is critical to their mission to revive endangered British craftsmanship and manufacturing skills. Your role will be to identify and present new workshop opportunities which match the company s sustainability commitments, presenting opportunities to the Product Director to ensure that desirability and feasibility have been evaluated. Once the selection has been narrowed down you will be responsible for the management of setting up the new workshops as well as the handover of research and concept material to the Design Manager or Manufacturing team. You will also be monitoring and looking at new technologies and materials; obtaining costings and concept samples and monitoring industry innovations, continuing detailed investigation and analysis to ensure there is a fully transparent supply chain. Skills and Experience needed for the Technical Materials Researcher s role: Min. 4 years experience within the product development sector, preferably lighting and/or furniture Able to demonstrate a genuine interest in environmental innovation and sustainability, particularly in the interiors sector Relevant knowledge and understanding of UK standards and legislations Strong collaborative and communication skills Current driving licence In return they offer: A generous negotiable salary 24 days' holiday plus bank holidays, with additional days off for Birthdays, Christmas and Maternity / Paternity Pension, Healthcare, Car and Cycle to Work Benefit Schemes Full travel expenses paid when visiting the workshops and the other office To find out more, to discuss salaries with the recruiter first and apply please send in your CV.
Apr 28, 2024
Full time
With total commitment to British manufacturing, our client s mission is to design and make enduring and life-enhancing furniture, lighting, fabrics and wallpapers through collaborations with a network of the finest craftspeople in Britain. They are currently seeking a technically minded and inquisitive individual with knowledge of materials used within the product and furniture design marketplace. This is a new role which is critical to their mission to revive endangered British craftsmanship and manufacturing skills. Your role will be to identify and present new workshop opportunities which match the company s sustainability commitments, presenting opportunities to the Product Director to ensure that desirability and feasibility have been evaluated. Once the selection has been narrowed down you will be responsible for the management of setting up the new workshops as well as the handover of research and concept material to the Design Manager or Manufacturing team. You will also be monitoring and looking at new technologies and materials; obtaining costings and concept samples and monitoring industry innovations, continuing detailed investigation and analysis to ensure there is a fully transparent supply chain. Skills and Experience needed for the Technical Materials Researcher s role: Min. 4 years experience within the product development sector, preferably lighting and/or furniture Able to demonstrate a genuine interest in environmental innovation and sustainability, particularly in the interiors sector Relevant knowledge and understanding of UK standards and legislations Strong collaborative and communication skills Current driving licence In return they offer: A generous negotiable salary 24 days' holiday plus bank holidays, with additional days off for Birthdays, Christmas and Maternity / Paternity Pension, Healthcare, Car and Cycle to Work Benefit Schemes Full travel expenses paid when visiting the workshops and the other office To find out more, to discuss salaries with the recruiter first and apply please send in your CV.
Business Development Manager Covering Stoke and surrounding area Salary Up to £33k per annum (DOE) + commission (commission OTE £30k per annum), company car, laptop, mobile phone, and benefits Working hours: Monday to Friday 9am 5.30pm (field based) Lyreco are the Exclusive Partner with Nespresso Professional Solutions, which is the tailored option for offering quality coffee in the office or business environment and who doesnt love a good coffee when they get in to work in the morning. Reporting directly in to an Area Sales Manager, you will be working as part of our Nespresso new business development team and will be responsible for identifying and winning new business opportunities to sell in Nespresso Professional Solutions. This is a field-based sales role so would really appeal to those sales people who prefer to be out and about meeting potential customers face to face rather than being sat behind a computer. As a New Business Development Manager you will enjoy: Identifying potential customers who you will be approaching to offer this fantastic addition to their workplace Being part of a successful sales team, with a pro-active mindset you will thrive on actively seeking out new opportunities in the market daily and working with many different types of organisations Demonstrating your capabilities with excellent organisation skills and quickly building a customer rapport Working with social media channels to identify new business opportunities and new ways of getting in from of a prospective client As a New Business Development Manager you will be successful if you enjoy: Getting appointments and winning new business! Wanting to be in front of the customer and not in front of the laptop Actively seeking out new opportunities in the market daily Proactively prospecting, being a strong closer in sales and a team player. Being self-Motivated and eager to learn Showcasing your growing experience in B2B sales Proving your expertise in identifying new business opportunities and closing them Exceeding budgets and targets Developing your skillsets, whilst demanding the number 1 position in your team Lyreco Benefits: Lyreco is a great place to work. We believe in fostering a culture that values our people and inspires each of us to be the best we can be. If you want to join a company that is packed with great energy, fun, and a place where you can accelerate your career, then Lyreco is the right place for you! Excellent Commission package Clear career pathways with outstanding development programmes to support your growth and development Company car Company Pension Private medical insurance after completion of one years service Life assurance 23 days holiday per year, which increases the longer you are with us, + 8 Bank Holidays Employee discount scheme Employee Assistance Programme, providing well-being support when you need it Health and wellness initiatives As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. Were committed to the wellbeing of all our staff and to the sustainability of our environment. ?Lyreco prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities. Agency CVs will not be accepted. JBRP1_UKTJ
Apr 28, 2024
Full time
Business Development Manager Covering Stoke and surrounding area Salary Up to £33k per annum (DOE) + commission (commission OTE £30k per annum), company car, laptop, mobile phone, and benefits Working hours: Monday to Friday 9am 5.30pm (field based) Lyreco are the Exclusive Partner with Nespresso Professional Solutions, which is the tailored option for offering quality coffee in the office or business environment and who doesnt love a good coffee when they get in to work in the morning. Reporting directly in to an Area Sales Manager, you will be working as part of our Nespresso new business development team and will be responsible for identifying and winning new business opportunities to sell in Nespresso Professional Solutions. This is a field-based sales role so would really appeal to those sales people who prefer to be out and about meeting potential customers face to face rather than being sat behind a computer. As a New Business Development Manager you will enjoy: Identifying potential customers who you will be approaching to offer this fantastic addition to their workplace Being part of a successful sales team, with a pro-active mindset you will thrive on actively seeking out new opportunities in the market daily and working with many different types of organisations Demonstrating your capabilities with excellent organisation skills and quickly building a customer rapport Working with social media channels to identify new business opportunities and new ways of getting in from of a prospective client As a New Business Development Manager you will be successful if you enjoy: Getting appointments and winning new business! Wanting to be in front of the customer and not in front of the laptop Actively seeking out new opportunities in the market daily Proactively prospecting, being a strong closer in sales and a team player. Being self-Motivated and eager to learn Showcasing your growing experience in B2B sales Proving your expertise in identifying new business opportunities and closing them Exceeding budgets and targets Developing your skillsets, whilst demanding the number 1 position in your team Lyreco Benefits: Lyreco is a great place to work. We believe in fostering a culture that values our people and inspires each of us to be the best we can be. If you want to join a company that is packed with great energy, fun, and a place where you can accelerate your career, then Lyreco is the right place for you! Excellent Commission package Clear career pathways with outstanding development programmes to support your growth and development Company car Company Pension Private medical insurance after completion of one years service Life assurance 23 days holiday per year, which increases the longer you are with us, + 8 Bank Holidays Employee discount scheme Employee Assistance Programme, providing well-being support when you need it Health and wellness initiatives As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. Were committed to the wellbeing of all our staff and to the sustainability of our environment. ?Lyreco prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities. Agency CVs will not be accepted. JBRP1_UKTJ
Office Angels are currently recruiting for a Bilingual Sales Administrator for our client based in Bracknell. Role: Bilingual Sales Administrator - 12 Month Fixed Term Contract Location: Bracknell Salary: £27,000 to £30,000 per annu, Our client, a leading player in the manufacturing industry, is seeking a conscientious and adaptable Bilingual Sales Administrator to join their team in Bracknell. Benefits & Perks: Annual Bonus Hybrid working with the expectation to work from the office a minimum of 2 days a week 25 days holiday plus bank holidays Contributory Pension Scheme Life assurance 4x salary Income Protection Private Medical Scheme Employee Assistance Programme Other voluntary benefits such as dental insurance, partner life assurance Staff discount on products 2 Paid volunteer days Wellbeing Programme Free on-site parking Discounted restaurant food As a Bilingual Sales Administrator, you will: Execute order entry onto SAP and confirm delivery dates to partners and end-customers. Track orders and involve internal stakeholders in order related issues. Assist with the process of model number creation and pricing for approval process. Aid the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control department. Solve credit limit issues with customers and issues of credit and debit notes. Provide general sales and management support. Maintain contact with the central Planning and Operations teams. Provide support and cover as required to ensure the business is supported at all times. Occasionally required to monitor and communicate changes in order status with customers. The Ideal Candidate: Fluency in English and proficiency in Italian and/or Spanish would be beneficial. Relevant experience in sales or sales support functions. Strong administration skills and attention to detail. Knowledge of SAP and MS Office software package. Excellent written and verbal communication skills. Exceptional interpersonal and customer service skills. Adaptable and flexible approach. Ability to structure your own area of responsibility effectively and keep records of all open issues in a complex working environment. High attention to detail, quality, and accuracy with strong administration skills. How to apply: If you are a motivated individual looking to join a dynamic team and make a difference in the manufacturing industry, please apply online or submit your application to . Only shortlisted candidates will be contacted. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Office Angels are currently recruiting for a Bilingual Sales Administrator for our client based in Bracknell. Role: Bilingual Sales Administrator - 12 Month Fixed Term Contract Location: Bracknell Salary: £27,000 to £30,000 per annu, Our client, a leading player in the manufacturing industry, is seeking a conscientious and adaptable Bilingual Sales Administrator to join their team in Bracknell. Benefits & Perks: Annual Bonus Hybrid working with the expectation to work from the office a minimum of 2 days a week 25 days holiday plus bank holidays Contributory Pension Scheme Life assurance 4x salary Income Protection Private Medical Scheme Employee Assistance Programme Other voluntary benefits such as dental insurance, partner life assurance Staff discount on products 2 Paid volunteer days Wellbeing Programme Free on-site parking Discounted restaurant food As a Bilingual Sales Administrator, you will: Execute order entry onto SAP and confirm delivery dates to partners and end-customers. Track orders and involve internal stakeholders in order related issues. Assist with the process of model number creation and pricing for approval process. Aid the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control department. Solve credit limit issues with customers and issues of credit and debit notes. Provide general sales and management support. Maintain contact with the central Planning and Operations teams. Provide support and cover as required to ensure the business is supported at all times. Occasionally required to monitor and communicate changes in order status with customers. The Ideal Candidate: Fluency in English and proficiency in Italian and/or Spanish would be beneficial. Relevant experience in sales or sales support functions. Strong administration skills and attention to detail. Knowledge of SAP and MS Office software package. Excellent written and verbal communication skills. Exceptional interpersonal and customer service skills. Adaptable and flexible approach. Ability to structure your own area of responsibility effectively and keep records of all open issues in a complex working environment. High attention to detail, quality, and accuracy with strong administration skills. How to apply: If you are a motivated individual looking to join a dynamic team and make a difference in the manufacturing industry, please apply online or submit your application to . Only shortlisted candidates will be contacted. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Administrator Reports To: Broking Operations Manager Role Purpose/Description: To support the Senior Management and Sales Team in developing their business by: Assisting them in the conversion of new business, service of existing accounts and retention of renewals. Supporting the other team members as required. Providing advice and assistance as necessary. Responsibilities: Respond positively to all enquiries received from AE's, Clients and underwriters in a courteous and helpful manner. Develop effective working relationships with AE's and underwriters Ensure that Acturis records are created and/or maintained for all clients. Ensure quotations obtained are in-line with the broking strategy. Complete administration duties as required including issuing invoices and insurance documents. Ensure that renewals are processed according to documented procedures and within appropriate timescales. Ensure all outstanding actions are recorded appropriately within the system diary and followed up accordingly. Liaise with accounts department to assist with the credit control process. Assist the team with claim notifications. Ensure that any enquiries that are not within your skill set or experience are quickly referred and followed up. In addition: Assist other team members with any duties to ensure smooth running of the office. Positively promote the services of the company Other duties and responsibilities as may be required. Measures: Feedback from the team & Customers Premium/Income achieved New business conversion Renewal retention Accuracy of Data Input Accuracy of Documentation Complaints Maintenance of Diary Promptness in dealing with correspondence Promptness in returning telephone calls Key Skills/Behaviours: Positive approach to tasks Good communicator in all media Planning & organisational skills Negotiation & objection handling skills IT skills Good working knowledge of Word, Excel, Acturis and Outlook
Apr 28, 2024
Full time
Job Title: Administrator Reports To: Broking Operations Manager Role Purpose/Description: To support the Senior Management and Sales Team in developing their business by: Assisting them in the conversion of new business, service of existing accounts and retention of renewals. Supporting the other team members as required. Providing advice and assistance as necessary. Responsibilities: Respond positively to all enquiries received from AE's, Clients and underwriters in a courteous and helpful manner. Develop effective working relationships with AE's and underwriters Ensure that Acturis records are created and/or maintained for all clients. Ensure quotations obtained are in-line with the broking strategy. Complete administration duties as required including issuing invoices and insurance documents. Ensure that renewals are processed according to documented procedures and within appropriate timescales. Ensure all outstanding actions are recorded appropriately within the system diary and followed up accordingly. Liaise with accounts department to assist with the credit control process. Assist the team with claim notifications. Ensure that any enquiries that are not within your skill set or experience are quickly referred and followed up. In addition: Assist other team members with any duties to ensure smooth running of the office. Positively promote the services of the company Other duties and responsibilities as may be required. Measures: Feedback from the team & Customers Premium/Income achieved New business conversion Renewal retention Accuracy of Data Input Accuracy of Documentation Complaints Maintenance of Diary Promptness in dealing with correspondence Promptness in returning telephone calls Key Skills/Behaviours: Positive approach to tasks Good communicator in all media Planning & organisational skills Negotiation & objection handling skills IT skills Good working knowledge of Word, Excel, Acturis and Outlook
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
Apr 28, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
Brokerage Officer (Adult Domiciliary Care Service) We are working in partnership with a Local Authority in the Brixton area who are seeking several Brokerage Officers to work within the Adult Domiciliary Care Service. Contract - 3-6 months with a view to extend to an ongoing contract. Full Time Hours 35 Hours per week. Location SW2. (Hybrid working may be available) Rate of Pay - £153+ per day Negotiable depending on experience. Main Duties: Source, negotiate and broker all care placements, extra care and domiciliary care packages for service users with more complex needs within and outside the established commissioning and procurement frameworks. Assists as appropriate with the quality assurance and monitoring for all direct payments to ensure compliance and appropriate use of funds by service users. Manage daily referrals for care packages ensuring that they are placed in a timely manner whilst adhering to best value and quality assurance principles. Undertake the line management and supervision of staff. Key Responsibilities: Broker creative and cost effective care solutions for people with complex and specialist needs Source and negotiate the fee for spot domiciliary care packages and nursing/residential placements outside of the existing list of suppliers. To offer high quality advice, information and support to service users, carers, families and relevant agencies to enable them to make the right choice of service provision which suits the individual s assessed needs and care requirements. This would involve working with different teams as it will include people with Learning, physical/sensory disabilities, Mental Health needs, dual diagnosis and older people. Identify suitable service providers in conjunction with care managers, service users and their families that best meet their needs and provide value for money. Experience Needed: Local authority /Public sector brokerage support. Knowledge of legislation relevant to the delivery of Adult Social Care. We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity To apply for this role please email (url removed) & call Dane on (phone number removed).
Apr 28, 2024
Contractor
Brokerage Officer (Adult Domiciliary Care Service) We are working in partnership with a Local Authority in the Brixton area who are seeking several Brokerage Officers to work within the Adult Domiciliary Care Service. Contract - 3-6 months with a view to extend to an ongoing contract. Full Time Hours 35 Hours per week. Location SW2. (Hybrid working may be available) Rate of Pay - £153+ per day Negotiable depending on experience. Main Duties: Source, negotiate and broker all care placements, extra care and domiciliary care packages for service users with more complex needs within and outside the established commissioning and procurement frameworks. Assists as appropriate with the quality assurance and monitoring for all direct payments to ensure compliance and appropriate use of funds by service users. Manage daily referrals for care packages ensuring that they are placed in a timely manner whilst adhering to best value and quality assurance principles. Undertake the line management and supervision of staff. Key Responsibilities: Broker creative and cost effective care solutions for people with complex and specialist needs Source and negotiate the fee for spot domiciliary care packages and nursing/residential placements outside of the existing list of suppliers. To offer high quality advice, information and support to service users, carers, families and relevant agencies to enable them to make the right choice of service provision which suits the individual s assessed needs and care requirements. This would involve working with different teams as it will include people with Learning, physical/sensory disabilities, Mental Health needs, dual diagnosis and older people. Identify suitable service providers in conjunction with care managers, service users and their families that best meet their needs and provide value for money. Experience Needed: Local authority /Public sector brokerage support. Knowledge of legislation relevant to the delivery of Adult Social Care. We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity To apply for this role please email (url removed) & call Dane on (phone number removed).
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Apr 28, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Test Development Engineer Chippenham Long term On-going Contract Rate - £20 -£27 Per Hour + Holidays + Pension + Company Benefits The Test Development Engineer sought for a leading global manufacturer of high specification transport equipment on an on-going contract basis. As the Test Development Engineer, your main responsibilities will include developing software using National Instruments LabVIEW, designing and specifying measuring instruments, test fixtures, and cable harnesses, as well as collaborating with the Product design team to address technical issues and implement engineering changes. You'll also be tasked with managing projects and collaborating with the NPI manager to create customized test solutions, providing technical support to manufacturing areas, and aiding in electronic debugging. Additionally, you'll work towards improving test equipment reliability and efficiency through investigation and evaluation. Your key responsibilities will encompass project management of test and development projects, drafting comprehensive test plans, procedures, and timing plans, and sourcing appropriate test rigs, equipment, and parts. Moreover, you'll liaise with other departments, customers, and external test facilities, design circuits, layout panels, and perform wiring tasks. Selecting hardware suitable for test requirements, ordering hardware, building, testing, and commissioning it will also be part of your duties. Processing test data, writing reports, and presenting results, as well as investigating and reporting on failed components, will be essential tasks. You'll coordinate external test resources and internal technicians, providing regular status updates to project teams and the Engineering Manager. This is a fantastic opportunity to a join a company who are true specialists and market leaders in their field. They invest heavily in their staff and boast a great retention of staff. The role in brief: Software development using National Instruments LabView. Hardware design and specification of measuring instruments, test fixtures and cable harnesses. Interpret equipment specifications and circuit diagrams to develop comprehensive test solutions. Write the test methods and train the technicians on the use of the equipment Interface with the Product design team to resolve technical problems and raise Engineering changes. Be an active part of the New Product Introduction team to introduce electronic based products into the marketplace. Manage projects and work with the NPI manager to create bespoke test solutions Carry out additional duties as requested by the Engineering manager The Person Required: Degree level (or equivalent) in an engineering related subject, or relevant experience. Minimum 3 years testing/development experience in an automotive, railways or defence environment. Experience of UK test facilities and laboratories. Interpreting test standards, customer requirements and internal requirements. Writing test plans, procedures and test reports. Familiarity with rig testing (rig design and build experience desirable). Use of DFMEA and DVP. Understanding of environmental and mechanical/structural test inputs. Problem solving, trouble-shooting and attention to detail. Issue analysis (failure mode, root cause analysis). Proficient in Microsoft Office products. JBRP1_UKTJ
Apr 28, 2024
Full time
Test Development Engineer Chippenham Long term On-going Contract Rate - £20 -£27 Per Hour + Holidays + Pension + Company Benefits The Test Development Engineer sought for a leading global manufacturer of high specification transport equipment on an on-going contract basis. As the Test Development Engineer, your main responsibilities will include developing software using National Instruments LabVIEW, designing and specifying measuring instruments, test fixtures, and cable harnesses, as well as collaborating with the Product design team to address technical issues and implement engineering changes. You'll also be tasked with managing projects and collaborating with the NPI manager to create customized test solutions, providing technical support to manufacturing areas, and aiding in electronic debugging. Additionally, you'll work towards improving test equipment reliability and efficiency through investigation and evaluation. Your key responsibilities will encompass project management of test and development projects, drafting comprehensive test plans, procedures, and timing plans, and sourcing appropriate test rigs, equipment, and parts. Moreover, you'll liaise with other departments, customers, and external test facilities, design circuits, layout panels, and perform wiring tasks. Selecting hardware suitable for test requirements, ordering hardware, building, testing, and commissioning it will also be part of your duties. Processing test data, writing reports, and presenting results, as well as investigating and reporting on failed components, will be essential tasks. You'll coordinate external test resources and internal technicians, providing regular status updates to project teams and the Engineering Manager. This is a fantastic opportunity to a join a company who are true specialists and market leaders in their field. They invest heavily in their staff and boast a great retention of staff. The role in brief: Software development using National Instruments LabView. Hardware design and specification of measuring instruments, test fixtures and cable harnesses. Interpret equipment specifications and circuit diagrams to develop comprehensive test solutions. Write the test methods and train the technicians on the use of the equipment Interface with the Product design team to resolve technical problems and raise Engineering changes. Be an active part of the New Product Introduction team to introduce electronic based products into the marketplace. Manage projects and work with the NPI manager to create bespoke test solutions Carry out additional duties as requested by the Engineering manager The Person Required: Degree level (or equivalent) in an engineering related subject, or relevant experience. Minimum 3 years testing/development experience in an automotive, railways or defence environment. Experience of UK test facilities and laboratories. Interpreting test standards, customer requirements and internal requirements. Writing test plans, procedures and test reports. Familiarity with rig testing (rig design and build experience desirable). Use of DFMEA and DVP. Understanding of environmental and mechanical/structural test inputs. Problem solving, trouble-shooting and attention to detail. Issue analysis (failure mode, root cause analysis). Proficient in Microsoft Office products. JBRP1_UKTJ
We have a great opportunity for a Assistant Facilities Manager to join our team within Vistry Services, at our Brentwood office. As our Assistant Facilities Manager you will be responsible for ensuring all offices within the South East and London are fit for purpose managing both hard and soft services. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience in a facilities position Passionate about customer service, facilities, and housebuilding Ability to work on your own and be part of a team Effective communicator with previous experience liaising with stakeholders at all levels Keen to develop yourself professionally and undergo appropriate training Eagerness to be involved in multiple projects and assist the team with ongoing larger scale projects Excellent communication skills Experience in Microsoft Office packages More about the Assistant Facilities Manager role Regular office visits to support regional teams and conduct office compliance and housekeeping checks and audits Work closely with office managers & building management to ensure our offices are fit for purpose Work in partnership with the regional SHE teams to ensure a safe working environment by ensuring adherence to Vistry policies and procedures in all offices Support the Facilities Manager and Head of Facilities as required Ensure that all office service providers carry out their works to an acceptable standard, ensuring the effective resolution of any issues and completion of pre-planned works Manage facilities projects and local works/contractors in assigned offices Oversee all facilities related compliance, ensuring local documentation is completed accurately and required data is recorded centrally in line with agreed best practices Ensure security processes and information at all offices are in place and fit for purpose (in and out of hours) Gather all relevant data for group reporting requirements Provide "Office Manager Role" at main office base Work with key stakeholders to identify and implement best practices across all functions, tasks, and systems Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 28, 2024
Full time
We have a great opportunity for a Assistant Facilities Manager to join our team within Vistry Services, at our Brentwood office. As our Assistant Facilities Manager you will be responsible for ensuring all offices within the South East and London are fit for purpose managing both hard and soft services. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience in a facilities position Passionate about customer service, facilities, and housebuilding Ability to work on your own and be part of a team Effective communicator with previous experience liaising with stakeholders at all levels Keen to develop yourself professionally and undergo appropriate training Eagerness to be involved in multiple projects and assist the team with ongoing larger scale projects Excellent communication skills Experience in Microsoft Office packages More about the Assistant Facilities Manager role Regular office visits to support regional teams and conduct office compliance and housekeeping checks and audits Work closely with office managers & building management to ensure our offices are fit for purpose Work in partnership with the regional SHE teams to ensure a safe working environment by ensuring adherence to Vistry policies and procedures in all offices Support the Facilities Manager and Head of Facilities as required Ensure that all office service providers carry out their works to an acceptable standard, ensuring the effective resolution of any issues and completion of pre-planned works Manage facilities projects and local works/contractors in assigned offices Oversee all facilities related compliance, ensuring local documentation is completed accurately and required data is recorded centrally in line with agreed best practices Ensure security processes and information at all offices are in place and fit for purpose (in and out of hours) Gather all relevant data for group reporting requirements Provide "Office Manager Role" at main office base Work with key stakeholders to identify and implement best practices across all functions, tasks, and systems Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Account Manager Internal Sales Burgess Hill, Haywards Heath, Lewes £26,000 to £34,000 plus bonus Office hours Monday to Friday We are an established brand name in the building materials sector with international representation. We have a range of products that are used in the utilities and house building markets. Our product range is stocked items in merchants and distributors and solutions sold through main contractors and M&E contractors. 70% of our product range is known and the number one choice on projects across the country and stocked in all our distribution partners. Due to growth, we are recruiting for an Account Manager internal sales to support our merchant and distribution existing customers with orders and enquires Account Manager internal sales will proactively call round to all existing businesses taking orders, answering questions, and upselling the full product portfolio. You will oversee setting up your call plan. All notes on all calls will need to be inputted into the CRM and the next task scheduled. You will liaise with the area sales managers to notify them of any extra support customers need or face-to-face visits. To apply for this role of Account Manager internal sales you need to be able to say yes to the following: Internal sales experience Experience in outbound sales Naturally inquisitive A people person who can build relationships. Driven and motivated to sell For more information call Natalie on (phone number removed) or press apply now
Apr 28, 2024
Full time
Account Manager Internal Sales Burgess Hill, Haywards Heath, Lewes £26,000 to £34,000 plus bonus Office hours Monday to Friday We are an established brand name in the building materials sector with international representation. We have a range of products that are used in the utilities and house building markets. Our product range is stocked items in merchants and distributors and solutions sold through main contractors and M&E contractors. 70% of our product range is known and the number one choice on projects across the country and stocked in all our distribution partners. Due to growth, we are recruiting for an Account Manager internal sales to support our merchant and distribution existing customers with orders and enquires Account Manager internal sales will proactively call round to all existing businesses taking orders, answering questions, and upselling the full product portfolio. You will oversee setting up your call plan. All notes on all calls will need to be inputted into the CRM and the next task scheduled. You will liaise with the area sales managers to notify them of any extra support customers need or face-to-face visits. To apply for this role of Account Manager internal sales you need to be able to say yes to the following: Internal sales experience Experience in outbound sales Naturally inquisitive A people person who can build relationships. Driven and motivated to sell For more information call Natalie on (phone number removed) or press apply now