Junior Account manager / Account Manager Food Manufacturing Somerset Hybrid working £ 27-32k DOE plus benefits My client, a successful food manufacturing company, is looking to recruit an additional member to join their commercial team. Working within the commercial team, the successful Account manager / Account executive will be responsible for daily contact with customers, processing & discussing orders both via email and over the phone, extracting, analysing and reporting data, supporting the National Account Manager with launches, sales info, market data, customer presentations and all activities involved with customer relationship management. The role will involve cross-departmental involvement and so people skills are a must. My client is flexible in the skill set that potential candidates may have and so this role can be adapted to match the experience of the successful candidate. Key skill required for the role: Previous experience in a commercial environment, Account management role ideally working with national retailers, and fresh and frozen products would be beneficial Experience in all Microsoft Packages, especially Excel Good administration skills, including recording and analysing data Tenacity and the ability to communicate effectively internally & externally and pro-actively chase relevant parties for solutions An understanding of NPD / Marketing would be helpful The Job Role will include: Process and discuss orders both via email and over the phone. Check forecasts and orders alongside production and procurement and communicate to the customers where changes are required. Create weekly KPI reports and report trends / issues internally & externally. Assess, record and communicate promotional activity. Monitoring and reporting sales and volume information to the business on a timely basis. Being fully conversant of all customer portals and bespoke formats Facilitating customer queries and requests Manage the daily / weekly / monthly correspondence and data expected from all customers Keep the monthly / quarterly / annual forecasts up to date and communicated. Assist with the maintenance of the company website and internal and external branding including customer and supplier presentations / sales material. This role is commutable from anywhere in Somerset and Wiltshire including Bath, Trowbridge Frome, Yeovil, Shepton Mallet, Wincanton Bridgwater, Taunton. If the role is of interest, then please send your CV today Key Word Search - Brand Manager, Account Manager, National Account Manager, Commercial Manager, Brand Manager, Key Account Manager, Business Development Manager, National Account Manager, Account Executive, Junior executive Please note due to a high volume of applicants if we do not contact you then please be advised that your application was unsuccessful.
Apr 29, 2024
Full time
Junior Account manager / Account Manager Food Manufacturing Somerset Hybrid working £ 27-32k DOE plus benefits My client, a successful food manufacturing company, is looking to recruit an additional member to join their commercial team. Working within the commercial team, the successful Account manager / Account executive will be responsible for daily contact with customers, processing & discussing orders both via email and over the phone, extracting, analysing and reporting data, supporting the National Account Manager with launches, sales info, market data, customer presentations and all activities involved with customer relationship management. The role will involve cross-departmental involvement and so people skills are a must. My client is flexible in the skill set that potential candidates may have and so this role can be adapted to match the experience of the successful candidate. Key skill required for the role: Previous experience in a commercial environment, Account management role ideally working with national retailers, and fresh and frozen products would be beneficial Experience in all Microsoft Packages, especially Excel Good administration skills, including recording and analysing data Tenacity and the ability to communicate effectively internally & externally and pro-actively chase relevant parties for solutions An understanding of NPD / Marketing would be helpful The Job Role will include: Process and discuss orders both via email and over the phone. Check forecasts and orders alongside production and procurement and communicate to the customers where changes are required. Create weekly KPI reports and report trends / issues internally & externally. Assess, record and communicate promotional activity. Monitoring and reporting sales and volume information to the business on a timely basis. Being fully conversant of all customer portals and bespoke formats Facilitating customer queries and requests Manage the daily / weekly / monthly correspondence and data expected from all customers Keep the monthly / quarterly / annual forecasts up to date and communicated. Assist with the maintenance of the company website and internal and external branding including customer and supplier presentations / sales material. This role is commutable from anywhere in Somerset and Wiltshire including Bath, Trowbridge Frome, Yeovil, Shepton Mallet, Wincanton Bridgwater, Taunton. If the role is of interest, then please send your CV today Key Word Search - Brand Manager, Account Manager, National Account Manager, Commercial Manager, Brand Manager, Key Account Manager, Business Development Manager, National Account Manager, Account Executive, Junior executive Please note due to a high volume of applicants if we do not contact you then please be advised that your application was unsuccessful.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Petersfield are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Fixed Term Contract - 3 Months Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 29, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Petersfield are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Fixed Term Contract - 3 Months Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Helpdesk Manager - £55,000 - London A key client is looking for an experienced Helpdesk and Performance Manager to join their team to be based in London. The role is paying up to £55,000 and the hours are Mon-Fri 8-5. I have included some key responsibilities about the role below: Helpdesk: Responsible for the management of the helpdesk function, to include (but not exclusive to) •Line management of all helpdesk employees •Managing the end to end process of reactive call management. Including logging of the work, follow through with the operational teams, uploading of documentation, customer expectation management, communication with the customer through the journey, closing the job in the system •Managing excellence levels of customer service throughout the journey •Managing the Planned Maintenance scheduling and distribution to site teams. Logging closure with correct documentation and compliance. •Daily, Weekly and Monthly reporting of helpdesk stats •Improvement plans against poor performing areas. •Working directly with operational teams to drive continuous improvement •Reviewing trends in data to understand quicker response times •Building process, procedure and governance planning •Ensuring adherence to account KPI s and SLA metric Data & Process •Strategic analysis, forward looking guidance with a view to challenging the annual and long term plans that contribute to the commercial development of the business •Build governance packs to manage the requirements of the account from a contractual perspective. Ranging from MBR s, QBR s, ABR s, KPI s and contractual commitments. Ensure all are laid out, tracked, management plans and updates to client and account lead are regular and proactive! •Build the process and procedure to operate the account •Manage the integration of global IT systems to run operations •Regular analytical reporting on all aspects of the account, providing insightful management information reporting to account leadership to drive decision making •Ensure all new hires are processed effectively For more information about the role please get in touch with
Apr 29, 2024
Full time
Helpdesk Manager - £55,000 - London A key client is looking for an experienced Helpdesk and Performance Manager to join their team to be based in London. The role is paying up to £55,000 and the hours are Mon-Fri 8-5. I have included some key responsibilities about the role below: Helpdesk: Responsible for the management of the helpdesk function, to include (but not exclusive to) •Line management of all helpdesk employees •Managing the end to end process of reactive call management. Including logging of the work, follow through with the operational teams, uploading of documentation, customer expectation management, communication with the customer through the journey, closing the job in the system •Managing excellence levels of customer service throughout the journey •Managing the Planned Maintenance scheduling and distribution to site teams. Logging closure with correct documentation and compliance. •Daily, Weekly and Monthly reporting of helpdesk stats •Improvement plans against poor performing areas. •Working directly with operational teams to drive continuous improvement •Reviewing trends in data to understand quicker response times •Building process, procedure and governance planning •Ensuring adherence to account KPI s and SLA metric Data & Process •Strategic analysis, forward looking guidance with a view to challenging the annual and long term plans that contribute to the commercial development of the business •Build governance packs to manage the requirements of the account from a contractual perspective. Ranging from MBR s, QBR s, ABR s, KPI s and contractual commitments. Ensure all are laid out, tracked, management plans and updates to client and account lead are regular and proactive! •Build the process and procedure to operate the account •Manage the integration of global IT systems to run operations •Regular analytical reporting on all aspects of the account, providing insightful management information reporting to account leadership to drive decision making •Ensure all new hires are processed effectively For more information about the role please get in touch with
Job Description for Bookkeeper: Our client has the opportunity for a bookkeeper to join their team in a beautiful rural area of Redditch. This is a standalone position so previous experience within SME as a bookkeeper, accounts assistant or senior accounts assistant is essential. The role is office-based Monday-Friday 38.5 hours per week with a salary of £27-33,000 depending on experience. Must have own transport for this position due to the location of the role. KEY RESPONSIBILITIES Credit control, via invoicing, monthly statements & chasing overdue invoices Balance sheet reconciliations to include bank accounts. Preparation of VAT Returns for review Process customer invoicing & creditor payments Assist in the overall preparation & presentation of quarterly & annual accounts Check customer ID and contracts Process card payments Payment allocation on Sage Resolve customer queries on telephone & email Support the Account Manager as required KNOWLEDGE & ATTRIBUTES Strong Organiser & Multi-Tasker Problem solving and 'can do' approach Attention to detail - meticulous, thorough, and right first-time mentality Knowledge of Sage 50 is advantageous. Excellent verbal and written communication skills Ability to work independently. Benefits: 20 days holiday which increases by 1 per full year of service up to 25 plus bank holidays. Free parking Medical insurance Shopping/leisure offers If you feel you have the relevant skills and experience for this position please click APPLY or send your CV to
Apr 29, 2024
Full time
Job Description for Bookkeeper: Our client has the opportunity for a bookkeeper to join their team in a beautiful rural area of Redditch. This is a standalone position so previous experience within SME as a bookkeeper, accounts assistant or senior accounts assistant is essential. The role is office-based Monday-Friday 38.5 hours per week with a salary of £27-33,000 depending on experience. Must have own transport for this position due to the location of the role. KEY RESPONSIBILITIES Credit control, via invoicing, monthly statements & chasing overdue invoices Balance sheet reconciliations to include bank accounts. Preparation of VAT Returns for review Process customer invoicing & creditor payments Assist in the overall preparation & presentation of quarterly & annual accounts Check customer ID and contracts Process card payments Payment allocation on Sage Resolve customer queries on telephone & email Support the Account Manager as required KNOWLEDGE & ATTRIBUTES Strong Organiser & Multi-Tasker Problem solving and 'can do' approach Attention to detail - meticulous, thorough, and right first-time mentality Knowledge of Sage 50 is advantageous. Excellent verbal and written communication skills Ability to work independently. Benefits: 20 days holiday which increases by 1 per full year of service up to 25 plus bank holidays. Free parking Medical insurance Shopping/leisure offers If you feel you have the relevant skills and experience for this position please click APPLY or send your CV to
Are you ready to play a key role in propelling organisations on their data driven journey? Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers. Our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. Our people and culture are our highest priority in all we do. Measurable feedback is captured annually to ensure we continue to improve and develop our offering. If these values are important to you, and you are looking to take the next step in your career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role ofNetwork Operations Manager. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. This role has an expectation to go on-site to clients office within the Aberdeen area at least one day per week (or more where operationally required), with remote working supported on other days. Our Network Services team apply deep expertise and innovative solutions to help solve challenges for our customers. The Network Operations Manager is responsible for the following: This is a client facing role and will require technical knowledge and experience of deploying and supporting Cisco Network and Security products, Cisco Nexus data centre infrastructure alongside other vendor firewalls (Checkpoint/Fortinet/Palo). Ability to discuss technical questions with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take ownership of high priority or escalated issues that requires careful stakeholder management and communicating status of those to the wider audience. Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be the conduit for communications between internal and external teams, acting as escalation point when required. Responsible for managing the workload for aligned resources. Alongside Service Delivery Manager, produce regular service reports and ensure effective controls are in place to continually evaluate our service performance, calling out any key risks or issues. Participate in service meetings and Change Advisory Board meetings, and ensure actions are documented and carried out. Co-ordinate and support continuous improvement initiatives and enhancing customer experience. Encourage buy-in from key stakeholders and help coordinate engagement. Promote engagement from all stakeholders. Requirements At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or stage in their career. We welcome your application should you hold the right core experience, knowledge and your application sufficiently outlines your relevant skills or transferrable skills in this area. If you believe you're qualified, but don't "check all the boxes", please still submit an application and we will explore your experience further. Here are the key skills and experience relevant to this role: Key attributes: Supervise the delivery of all technical services Point of contact between Sword and the customer Stakeholder management Support case escalations Track and support work plans Promote Customer satisfaction NOC support Projects support Key Technical Skills: Network professional with 5+ years experience Proven experience of Cisco (and other vendor) networking technologies, switching/routing/wireless/security. Experience of supporting large scale multi-site networks. Experience of customer account management. Benefits Our people are supported and encouraged to develop their career with Sword through their own personal learning and development plan, alongside a competitive salary, pension, private health, wellbeing and insurance schemes, a flexible approach to working, and employee assistance programme. Sword is committed to maintaining a diverse environment and is proud to be an equal opportunities employer. All applicants receive equal consideration for employment regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. JBRP1_UKTJ
Apr 29, 2024
Full time
Are you ready to play a key role in propelling organisations on their data driven journey? Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers. Our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. Our people and culture are our highest priority in all we do. Measurable feedback is captured annually to ensure we continue to improve and develop our offering. If these values are important to you, and you are looking to take the next step in your career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role ofNetwork Operations Manager. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. This role has an expectation to go on-site to clients office within the Aberdeen area at least one day per week (or more where operationally required), with remote working supported on other days. Our Network Services team apply deep expertise and innovative solutions to help solve challenges for our customers. The Network Operations Manager is responsible for the following: This is a client facing role and will require technical knowledge and experience of deploying and supporting Cisco Network and Security products, Cisco Nexus data centre infrastructure alongside other vendor firewalls (Checkpoint/Fortinet/Palo). Ability to discuss technical questions with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take ownership of high priority or escalated issues that requires careful stakeholder management and communicating status of those to the wider audience. Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be the conduit for communications between internal and external teams, acting as escalation point when required. Responsible for managing the workload for aligned resources. Alongside Service Delivery Manager, produce regular service reports and ensure effective controls are in place to continually evaluate our service performance, calling out any key risks or issues. Participate in service meetings and Change Advisory Board meetings, and ensure actions are documented and carried out. Co-ordinate and support continuous improvement initiatives and enhancing customer experience. Encourage buy-in from key stakeholders and help coordinate engagement. Promote engagement from all stakeholders. Requirements At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or stage in their career. We welcome your application should you hold the right core experience, knowledge and your application sufficiently outlines your relevant skills or transferrable skills in this area. If you believe you're qualified, but don't "check all the boxes", please still submit an application and we will explore your experience further. Here are the key skills and experience relevant to this role: Key attributes: Supervise the delivery of all technical services Point of contact between Sword and the customer Stakeholder management Support case escalations Track and support work plans Promote Customer satisfaction NOC support Projects support Key Technical Skills: Network professional with 5+ years experience Proven experience of Cisco (and other vendor) networking technologies, switching/routing/wireless/security. Experience of supporting large scale multi-site networks. Experience of customer account management. Benefits Our people are supported and encouraged to develop their career with Sword through their own personal learning and development plan, alongside a competitive salary, pension, private health, wellbeing and insurance schemes, a flexible approach to working, and employee assistance programme. Sword is committed to maintaining a diverse environment and is proud to be an equal opportunities employer. All applicants receive equal consideration for employment regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. JBRP1_UKTJ
Client Relationship Manager required to generate and maximise business within an already established organisation. Salary per annum will be 30,000 - 40,000 depending on experience, plus company car , and uncapped commission . Hours of work are Monday - Friday 8am until 5pm. This is a field based role covering the South East up to Birmingham, with 1 day spent in the Essex office. Candidates applying for this role will have strong working relationships in any of the following sectors: waste management, hazardous waste, skip hire, construction, demolition, asbestos, etc. Duties: Establish and maintain strong customer relationships Contact lapsed, existing and potential customers to generate revenue growth Provide information required to the admin team for quotations to be sent Methodically manage a large base of customer accounts over a large geographical area Support on marketing campaigns Ensure CRM system is updated at all times Benefits: 30,000 - 40,000 per annum Uncapped commission Company car 25 days holiday Pension Experience: Solid sales and client relationship management experience Waste management, hazardous skip hire, construction, demolition, asbestos, or other similar industry experience Must be driven to achieve, and a natural communicator Ability to multi-task and work in a fast-paced, busy environment Excellent IT skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants, whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Apr 29, 2024
Full time
Client Relationship Manager required to generate and maximise business within an already established organisation. Salary per annum will be 30,000 - 40,000 depending on experience, plus company car , and uncapped commission . Hours of work are Monday - Friday 8am until 5pm. This is a field based role covering the South East up to Birmingham, with 1 day spent in the Essex office. Candidates applying for this role will have strong working relationships in any of the following sectors: waste management, hazardous waste, skip hire, construction, demolition, asbestos, etc. Duties: Establish and maintain strong customer relationships Contact lapsed, existing and potential customers to generate revenue growth Provide information required to the admin team for quotations to be sent Methodically manage a large base of customer accounts over a large geographical area Support on marketing campaigns Ensure CRM system is updated at all times Benefits: 30,000 - 40,000 per annum Uncapped commission Company car 25 days holiday Pension Experience: Solid sales and client relationship management experience Waste management, hazardous skip hire, construction, demolition, asbestos, or other similar industry experience Must be driven to achieve, and a natural communicator Ability to multi-task and work in a fast-paced, busy environment Excellent IT skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants, whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Do you have a passion for managing large-scale, long-lasting and environmentally friendly projects? If you do, then you might be the perfect fit for our Capital Delivery project teams at United Utilities (UU). We are looking for Project Managers who can lead and deliver our ambitious plans in North West England, UK. As a Project Manager, you will have the opportunity to apply your skills and knowledge to UU projects and services that align with our vision, sustainability goals and eco-friendly reputation. You will work closely with delivery teams and engineers across the project portfolio, learning about the organisation, our major contracts and our biggest industry partners. Using your expertise, you will tackle challenges unique to our industry and, by working with other experts, you will shape key aspects of our capital programme, making a significant impact on our success and helping us to achieve our targets. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities You will collaborate closely with project engineers and stakeholders to ensure that projects meet the performance, cost and time objectives. You will also contribute to the continuous improvement of the project processes and practices and share your insights and feedback with the team, whilst applying your skills and creativity to solve complex problems and make a positive impact You will collaborate with internal partners and teams to keep them informed of and aligned with programme requirements and, at the same time, ensure that the programme is providing adequate support for business areas to achieve their deliverables You will work to foster a culture of safety, where Health and Safety goals are integrated and aligned with our business objectives. You will strive to achieve high standards of performance and efficiency, whilst ensuring the well-being of our employees and stakeholders You will collaborate with key internal teams such as Environmental Planning and Innovation and Corporate Affairs to facilitate effective communication with various stakeholders, including Non-Governmental Organisations (NGOs), local councils, regulators and other third parties You will work with the functional leaders to create and update resource plans that ensure appropriate resources are in place, whilst delivering the best results possible with the resources available. Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of managing complex projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
Apr 29, 2024
Full time
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Do you have a passion for managing large-scale, long-lasting and environmentally friendly projects? If you do, then you might be the perfect fit for our Capital Delivery project teams at United Utilities (UU). We are looking for Project Managers who can lead and deliver our ambitious plans in North West England, UK. As a Project Manager, you will have the opportunity to apply your skills and knowledge to UU projects and services that align with our vision, sustainability goals and eco-friendly reputation. You will work closely with delivery teams and engineers across the project portfolio, learning about the organisation, our major contracts and our biggest industry partners. Using your expertise, you will tackle challenges unique to our industry and, by working with other experts, you will shape key aspects of our capital programme, making a significant impact on our success and helping us to achieve our targets. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities You will collaborate closely with project engineers and stakeholders to ensure that projects meet the performance, cost and time objectives. You will also contribute to the continuous improvement of the project processes and practices and share your insights and feedback with the team, whilst applying your skills and creativity to solve complex problems and make a positive impact You will collaborate with internal partners and teams to keep them informed of and aligned with programme requirements and, at the same time, ensure that the programme is providing adequate support for business areas to achieve their deliverables You will work to foster a culture of safety, where Health and Safety goals are integrated and aligned with our business objectives. You will strive to achieve high standards of performance and efficiency, whilst ensuring the well-being of our employees and stakeholders You will collaborate with key internal teams such as Environmental Planning and Innovation and Corporate Affairs to facilitate effective communication with various stakeholders, including Non-Governmental Organisations (NGOs), local councils, regulators and other third parties You will work with the functional leaders to create and update resource plans that ensure appropriate resources are in place, whilst delivering the best results possible with the resources available. Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of managing complex projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Do you have a passion for managing large-scale, long-lasting and environmentally friendly projects? If you do, then you might be the perfect fit for our Capital Delivery project teams at United Utilities (UU). We are looking for Project Managers who can lead and deliver our ambitious plans in North West England, UK. As a Project Manager, you will have the opportunity to apply your skills and knowledge to UU projects and services that align with our vision, sustainability goals and eco-friendly reputation. You will work closely with delivery teams and engineers across the project portfolio, learning about the organisation, our major contracts and our biggest industry partners. Using your expertise, you will tackle challenges unique to our industry and, by working with other experts, you will shape key aspects of our capital programme, making a significant impact on our success and helping us to achieve our targets. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities You will collaborate closely with project engineers and stakeholders to ensure that projects meet the performance, cost and time objectives. You will also contribute to the continuous improvement of the project processes and practices and share your insights and feedback with the team, whilst applying your skills and creativity to solve complex problems and make a positive impact You will collaborate with internal partners and teams to keep them informed of and aligned with programme requirements and, at the same time, ensure that the programme is providing adequate support for business areas to achieve their deliverables You will work to foster a culture of safety, where Health and Safety goals are integrated and aligned with our business objectives. You will strive to achieve high standards of performance and efficiency, whilst ensuring the well-being of our employees and stakeholders You will collaborate with key internal teams such as Environmental Planning and Innovation and Corporate Affairs to facilitate effective communication with various stakeholders, including Non-Governmental Organisations (NGOs), local councils, regulators and other third parties You will work with the functional leaders to create and update resource plans that ensure appropriate resources are in place, whilst delivering the best results possible with the resources available. Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of managing complex projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
Apr 29, 2024
Full time
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Do you have a passion for managing large-scale, long-lasting and environmentally friendly projects? If you do, then you might be the perfect fit for our Capital Delivery project teams at United Utilities (UU). We are looking for Project Managers who can lead and deliver our ambitious plans in North West England, UK. As a Project Manager, you will have the opportunity to apply your skills and knowledge to UU projects and services that align with our vision, sustainability goals and eco-friendly reputation. You will work closely with delivery teams and engineers across the project portfolio, learning about the organisation, our major contracts and our biggest industry partners. Using your expertise, you will tackle challenges unique to our industry and, by working with other experts, you will shape key aspects of our capital programme, making a significant impact on our success and helping us to achieve our targets. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities You will collaborate closely with project engineers and stakeholders to ensure that projects meet the performance, cost and time objectives. You will also contribute to the continuous improvement of the project processes and practices and share your insights and feedback with the team, whilst applying your skills and creativity to solve complex problems and make a positive impact You will collaborate with internal partners and teams to keep them informed of and aligned with programme requirements and, at the same time, ensure that the programme is providing adequate support for business areas to achieve their deliverables You will work to foster a culture of safety, where Health and Safety goals are integrated and aligned with our business objectives. You will strive to achieve high standards of performance and efficiency, whilst ensuring the well-being of our employees and stakeholders You will collaborate with key internal teams such as Environmental Planning and Innovation and Corporate Affairs to facilitate effective communication with various stakeholders, including Non-Governmental Organisations (NGOs), local councils, regulators and other third parties You will work with the functional leaders to create and update resource plans that ensure appropriate resources are in place, whilst delivering the best results possible with the resources available. Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of managing complex projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
We've been helping people carry on with their lives since the 80s, giving them the peace of mind they need to focus on the future. And after 40 years of innovation, we're still leading the way. Our vision is a world where insurance is personal, inclusive and a force for good. And, with a business full of brilliant individuals working together to be brilliant for customers every single day, our goal is well within reach. Procurement at Direct Line Group is an expansive, innovative, intelligent affair. Bringing together supplier, competitor and industry knowledge, our teams source sustainable, commercially beneficial opportunities that keep us driving forward. It's a department that spans the length and breadth of the business. That means unrivalled opportunities for career development, skill-growth, and a wealth of experience to draw from. We're currently recruiting for a Sourcing Manager within our procurement function, specifically supporting our Professional Services & Marketing business area s . You will help us implement the DLG Procurement & Supply Chain (P&SC) strategy within Professional Services & Marke ting and manage all of our external supplier spend, driving breakthrough results for us through delivery of sourcing and contracting strategies. What you'll be doing: Lead the development of sourcing and contracting strategies across a portfolio of categories, sub-categories, and suppliers, promoting the delivery of leading solutions for the business. Assume accountability for the successful execution of all sourcing activities, encompassing RFX, Request for proposal (RFP), supplier negotiations, and contracting, ensuring strict adherence to DLG sourcing policy and minimum standards. Adapt and implement Category Management as an efficient and effective process, ensuring adherence to all DLG policies, minimum standards, and governance and risk frameworks. Ensure that contractual arrangements align with supplier and relationship strategies, facilitating maximum commercial benefits for DLG while mitigating potential risk exposure. Support all commercial aspects of implementation, including supplier on-boarding and exit, management of change requests, and resolution of ongoing supplier management issues and disputes. What we're looking for: Experience within a large-scale organisation or in the insurance/financial services sector. Proven and current track record of sourcing through to contract negotiation experience. Strong commercial awareness Strong communication and influencing skills Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. This role is based out of our Leeds office. Read our flexible working approach here What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Apr 29, 2024
Full time
We've been helping people carry on with their lives since the 80s, giving them the peace of mind they need to focus on the future. And after 40 years of innovation, we're still leading the way. Our vision is a world where insurance is personal, inclusive and a force for good. And, with a business full of brilliant individuals working together to be brilliant for customers every single day, our goal is well within reach. Procurement at Direct Line Group is an expansive, innovative, intelligent affair. Bringing together supplier, competitor and industry knowledge, our teams source sustainable, commercially beneficial opportunities that keep us driving forward. It's a department that spans the length and breadth of the business. That means unrivalled opportunities for career development, skill-growth, and a wealth of experience to draw from. We're currently recruiting for a Sourcing Manager within our procurement function, specifically supporting our Professional Services & Marketing business area s . You will help us implement the DLG Procurement & Supply Chain (P&SC) strategy within Professional Services & Marke ting and manage all of our external supplier spend, driving breakthrough results for us through delivery of sourcing and contracting strategies. What you'll be doing: Lead the development of sourcing and contracting strategies across a portfolio of categories, sub-categories, and suppliers, promoting the delivery of leading solutions for the business. Assume accountability for the successful execution of all sourcing activities, encompassing RFX, Request for proposal (RFP), supplier negotiations, and contracting, ensuring strict adherence to DLG sourcing policy and minimum standards. Adapt and implement Category Management as an efficient and effective process, ensuring adherence to all DLG policies, minimum standards, and governance and risk frameworks. Ensure that contractual arrangements align with supplier and relationship strategies, facilitating maximum commercial benefits for DLG while mitigating potential risk exposure. Support all commercial aspects of implementation, including supplier on-boarding and exit, management of change requests, and resolution of ongoing supplier management issues and disputes. What we're looking for: Experience within a large-scale organisation or in the insurance/financial services sector. Proven and current track record of sourcing through to contract negotiation experience. Strong commercial awareness Strong communication and influencing skills Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. This role is based out of our Leeds office. Read our flexible working approach here What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
We've been helping people carry on with their lives since the 80s, giving them the peace of mind they need to focus on the future. And after 40 years of innovation, we're still leading the way. Our vision is a world where insurance is personal, inclusive and a force for good. And, with a business full of brilliant individuals working together to be brilliant for customers every single day, our goal is well within reach. Procurement at Direct Line Group is an expansive, innovative, intelligent affair. Bringing together supplier, competitor and industry knowledge, our teams source sustainable, commercially beneficial opportunities that keep us driving forward. It's a department that spans the length and breadth of the business. That means unrivalled opportunities for career development, skill-growth, and a wealth of experience to draw from. We're currently recruiting for a Sourcing Manager within our procurement function, specifically supporting our Professional Services & Marketing business area s . You will help us implement the DLG Procurement & Supply Chain (P&SC) strategy within Professional Services & Marke ting and manage all of our external supplier spend, driving breakthrough results for us through delivery of sourcing and contracting strategies. What you'll be doing: Lead the development of sourcing and contracting strategies across a portfolio of categories, sub-categories, and suppliers, promoting the delivery of leading solutions for the business. Assume accountability for the successful execution of all sourcing activities, encompassing RFX, Request for proposal (RFP), supplier negotiations, and contracting, ensuring strict adherence to DLG sourcing policy and minimum standards. Adapt and implement Category Management as an efficient and effective process, ensuring adherence to all DLG policies, minimum standards, and governance and risk frameworks. Ensure that contractual arrangements align with supplier and relationship strategies, facilitating maximum commercial benefits for DLG while mitigating potential risk exposure. Support all commercial aspects of implementation, including supplier on-boarding and exit, management of change requests, and resolution of ongoing supplier management issues and disputes. What we're looking for: Experience within a large-scale organisation or in the insurance/financial services sector. Proven and current track record of sourcing through to contract negotiation experience. Strong commercial awareness Strong communication and influencing skills Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. This role is based out of our Leeds office. Read our flexible working approach here What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Apr 29, 2024
Full time
We've been helping people carry on with their lives since the 80s, giving them the peace of mind they need to focus on the future. And after 40 years of innovation, we're still leading the way. Our vision is a world where insurance is personal, inclusive and a force for good. And, with a business full of brilliant individuals working together to be brilliant for customers every single day, our goal is well within reach. Procurement at Direct Line Group is an expansive, innovative, intelligent affair. Bringing together supplier, competitor and industry knowledge, our teams source sustainable, commercially beneficial opportunities that keep us driving forward. It's a department that spans the length and breadth of the business. That means unrivalled opportunities for career development, skill-growth, and a wealth of experience to draw from. We're currently recruiting for a Sourcing Manager within our procurement function, specifically supporting our Professional Services & Marketing business area s . You will help us implement the DLG Procurement & Supply Chain (P&SC) strategy within Professional Services & Marke ting and manage all of our external supplier spend, driving breakthrough results for us through delivery of sourcing and contracting strategies. What you'll be doing: Lead the development of sourcing and contracting strategies across a portfolio of categories, sub-categories, and suppliers, promoting the delivery of leading solutions for the business. Assume accountability for the successful execution of all sourcing activities, encompassing RFX, Request for proposal (RFP), supplier negotiations, and contracting, ensuring strict adherence to DLG sourcing policy and minimum standards. Adapt and implement Category Management as an efficient and effective process, ensuring adherence to all DLG policies, minimum standards, and governance and risk frameworks. Ensure that contractual arrangements align with supplier and relationship strategies, facilitating maximum commercial benefits for DLG while mitigating potential risk exposure. Support all commercial aspects of implementation, including supplier on-boarding and exit, management of change requests, and resolution of ongoing supplier management issues and disputes. What we're looking for: Experience within a large-scale organisation or in the insurance/financial services sector. Proven and current track record of sourcing through to contract negotiation experience. Strong commercial awareness Strong communication and influencing skills Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. This role is based out of our Leeds office. Read our flexible working approach here What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Location: Ringwood Salary : Circa £24K, OTE c £30k after 1st year Hours : 8.30am-5.30pm Mon-Fri office based Benefits: Free parking Full training Pension contribution of 5% within a personal company pension plan. Sick pay (5 days paid then SSP) Holiday pay 20 days + 1 extra day per year for a full year served. Bank holidays are included on top of this as normal. Holiday up to 25 days. Access to company share saving scheme. Life insurance 1 year s salary for death in service Is your background in Catering, Hospitality or retail? Are you looking for a new career path where you can utilise your industry experience working only Monday to Friday 8.30 til 5.30pm? NO EVENINGS OR WEEKENDS! This is the perfect chance for a passionate professional looking for a Customer Services or Account Manager position where you can deliver exceptional service to luxury high-end clients within the catering & hospitality sectors. This role will see the successful candidate working in a team of both internal account managers and a dedicated field sales rep, supporting a large portfolio of allocated accounts. (approx. 200). Your role will be to manage your accounts, take orders and manage the customer's expectations in a professional and efficient manner. You will work very closely with a field Sales Executive to service your accounts and up-sell opportunities, whilst building long standing relationships. This is a very busy role that requires experience of multi-tasking, juggling many balls at once, have an excellent memory and be confident across the MS Office suite (Word, Excel, Outlook). Duties and Responsibilities: Managing a portfolio of existing client accounts. Answering incoming calls from clients and providing assistance. Logging calls on the CRM system. Building relationships with clients. Receive and process orders. Dealing with the warehouse and organising deliveries. Working to targets. Upselling to existing clients. Work very closely with a Field Sales Executive to manage your accounts. Experience and Knowledge: Previous experience within a customer service/ account manager position. Confident communicator on the phone. Ability to work within a fast-paced environment. Strong attention to detail and organisational skills. Confident use of Microsoft systems. Good interpersonal skills. Be self-motivated. You should also have good Maths and English (GCSE Grade C and above) This job would suit candidates with experience in Sales Administration, Customer Service, Order Processor, Account Manager, Hotel Reception or Hospitality.
Apr 29, 2024
Full time
Location: Ringwood Salary : Circa £24K, OTE c £30k after 1st year Hours : 8.30am-5.30pm Mon-Fri office based Benefits: Free parking Full training Pension contribution of 5% within a personal company pension plan. Sick pay (5 days paid then SSP) Holiday pay 20 days + 1 extra day per year for a full year served. Bank holidays are included on top of this as normal. Holiday up to 25 days. Access to company share saving scheme. Life insurance 1 year s salary for death in service Is your background in Catering, Hospitality or retail? Are you looking for a new career path where you can utilise your industry experience working only Monday to Friday 8.30 til 5.30pm? NO EVENINGS OR WEEKENDS! This is the perfect chance for a passionate professional looking for a Customer Services or Account Manager position where you can deliver exceptional service to luxury high-end clients within the catering & hospitality sectors. This role will see the successful candidate working in a team of both internal account managers and a dedicated field sales rep, supporting a large portfolio of allocated accounts. (approx. 200). Your role will be to manage your accounts, take orders and manage the customer's expectations in a professional and efficient manner. You will work very closely with a field Sales Executive to service your accounts and up-sell opportunities, whilst building long standing relationships. This is a very busy role that requires experience of multi-tasking, juggling many balls at once, have an excellent memory and be confident across the MS Office suite (Word, Excel, Outlook). Duties and Responsibilities: Managing a portfolio of existing client accounts. Answering incoming calls from clients and providing assistance. Logging calls on the CRM system. Building relationships with clients. Receive and process orders. Dealing with the warehouse and organising deliveries. Working to targets. Upselling to existing clients. Work very closely with a Field Sales Executive to manage your accounts. Experience and Knowledge: Previous experience within a customer service/ account manager position. Confident communicator on the phone. Ability to work within a fast-paced environment. Strong attention to detail and organisational skills. Confident use of Microsoft systems. Good interpersonal skills. Be self-motivated. You should also have good Maths and English (GCSE Grade C and above) This job would suit candidates with experience in Sales Administration, Customer Service, Order Processor, Account Manager, Hotel Reception or Hospitality.
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Do you have a passion for managing large-scale, long-lasting and environmentally friendly projects? If you do, then you might be the perfect fit for our Capital Delivery project teams at United Utilities (UU). We are looking for Project Managers who can lead and deliver our ambitious plans in North West England, UK. As a Project Manager, you will have the opportunity to apply your skills and knowledge to UU projects and services that align with our vision, sustainability goals and eco-friendly reputation. You will work closely with delivery teams and engineers across the project portfolio, learning about the organisation, our major contracts and our biggest industry partners. Using your expertise, you will tackle challenges unique to our industry and, by working with other experts, you will shape key aspects of our capital programme, making a significant impact on our success and helping us to achieve our targets. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities You will collaborate closely with project engineers and stakeholders to ensure that projects meet the performance, cost and time objectives. You will also contribute to the continuous improvement of the project processes and practices and share your insights and feedback with the team, whilst applying your skills and creativity to solve complex problems and make a positive impact You will collaborate with internal partners and teams to keep them informed of and aligned with programme requirements and, at the same time, ensure that the programme is providing adequate support for business areas to achieve their deliverables You will work to foster a culture of safety, where Health and Safety goals are integrated and aligned with our business objectives. You will strive to achieve high standards of performance and efficiency, whilst ensuring the well-being of our employees and stakeholders You will collaborate with key internal teams such as Environmental Planning and Innovation and Corporate Affairs to facilitate effective communication with various stakeholders, including Non-Governmental Organisations (NGOs), local councils, regulators and other third parties You will work with the functional leaders to create and update resource plans that ensure appropriate resources are in place, whilst delivering the best results possible with the resources available. Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of managing complex projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
Apr 29, 2024
Full time
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Do you have a passion for managing large-scale, long-lasting and environmentally friendly projects? If you do, then you might be the perfect fit for our Capital Delivery project teams at United Utilities (UU). We are looking for Project Managers who can lead and deliver our ambitious plans in North West England, UK. As a Project Manager, you will have the opportunity to apply your skills and knowledge to UU projects and services that align with our vision, sustainability goals and eco-friendly reputation. You will work closely with delivery teams and engineers across the project portfolio, learning about the organisation, our major contracts and our biggest industry partners. Using your expertise, you will tackle challenges unique to our industry and, by working with other experts, you will shape key aspects of our capital programme, making a significant impact on our success and helping us to achieve our targets. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities You will collaborate closely with project engineers and stakeholders to ensure that projects meet the performance, cost and time objectives. You will also contribute to the continuous improvement of the project processes and practices and share your insights and feedback with the team, whilst applying your skills and creativity to solve complex problems and make a positive impact You will collaborate with internal partners and teams to keep them informed of and aligned with programme requirements and, at the same time, ensure that the programme is providing adequate support for business areas to achieve their deliverables You will work to foster a culture of safety, where Health and Safety goals are integrated and aligned with our business objectives. You will strive to achieve high standards of performance and efficiency, whilst ensuring the well-being of our employees and stakeholders You will collaborate with key internal teams such as Environmental Planning and Innovation and Corporate Affairs to facilitate effective communication with various stakeholders, including Non-Governmental Organisations (NGOs), local councils, regulators and other third parties You will work with the functional leaders to create and update resource plans that ensure appropriate resources are in place, whilst delivering the best results possible with the resources available. Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of managing complex projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
We've been helping people carry on with their lives since the 80s, giving them the peace of mind they need to focus on the future. And after 40 years of innovation, we're still leading the way. Our vision is a world where insurance is personal, inclusive and a force for good. And, with a business full of brilliant individuals working together to be brilliant for customers every single day, our goal is well within reach. Procurement at Direct Line Group is an expansive, innovative, intelligent affair. Bringing together supplier, competitor and industry knowledge, our teams source sustainable, commercially beneficial opportunities that keep us driving forward. It's a department that spans the length and breadth of the business. That means unrivalled opportunities for career development, skill-growth, and a wealth of experience to draw from. We're currently recruiting for a Sourcing Manager within our procurement function, specifically supporting our Professional Services & Marketing business area s . You will help us implement the DLG Procurement & Supply Chain (P&SC) strategy within Professional Services & Marke ting and manage all of our external supplier spend, driving breakthrough results for us through delivery of sourcing and contracting strategies. What you'll be doing: Lead the development of sourcing and contracting strategies across a portfolio of categories, sub-categories, and suppliers, promoting the delivery of leading solutions for the business. Assume accountability for the successful execution of all sourcing activities, encompassing RFX, Request for proposal (RFP), supplier negotiations, and contracting, ensuring strict adherence to DLG sourcing policy and minimum standards. Adapt and implement Category Management as an efficient and effective process, ensuring adherence to all DLG policies, minimum standards, and governance and risk frameworks. Ensure that contractual arrangements align with supplier and relationship strategies, facilitating maximum commercial benefits for DLG while mitigating potential risk exposure. Support all commercial aspects of implementation, including supplier on-boarding and exit, management of change requests, and resolution of ongoing supplier management issues and disputes. What we're looking for: Experience within a large-scale organisation or in the insurance/financial services sector. Proven and current track record of sourcing through to contract negotiation experience. Strong commercial awareness Strong communication and influencing skills Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. This role is based out of our Leeds office. Read our flexible working approach here What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Apr 29, 2024
Full time
We've been helping people carry on with their lives since the 80s, giving them the peace of mind they need to focus on the future. And after 40 years of innovation, we're still leading the way. Our vision is a world where insurance is personal, inclusive and a force for good. And, with a business full of brilliant individuals working together to be brilliant for customers every single day, our goal is well within reach. Procurement at Direct Line Group is an expansive, innovative, intelligent affair. Bringing together supplier, competitor and industry knowledge, our teams source sustainable, commercially beneficial opportunities that keep us driving forward. It's a department that spans the length and breadth of the business. That means unrivalled opportunities for career development, skill-growth, and a wealth of experience to draw from. We're currently recruiting for a Sourcing Manager within our procurement function, specifically supporting our Professional Services & Marketing business area s . You will help us implement the DLG Procurement & Supply Chain (P&SC) strategy within Professional Services & Marke ting and manage all of our external supplier spend, driving breakthrough results for us through delivery of sourcing and contracting strategies. What you'll be doing: Lead the development of sourcing and contracting strategies across a portfolio of categories, sub-categories, and suppliers, promoting the delivery of leading solutions for the business. Assume accountability for the successful execution of all sourcing activities, encompassing RFX, Request for proposal (RFP), supplier negotiations, and contracting, ensuring strict adherence to DLG sourcing policy and minimum standards. Adapt and implement Category Management as an efficient and effective process, ensuring adherence to all DLG policies, minimum standards, and governance and risk frameworks. Ensure that contractual arrangements align with supplier and relationship strategies, facilitating maximum commercial benefits for DLG while mitigating potential risk exposure. Support all commercial aspects of implementation, including supplier on-boarding and exit, management of change requests, and resolution of ongoing supplier management issues and disputes. What we're looking for: Experience within a large-scale organisation or in the insurance/financial services sector. Proven and current track record of sourcing through to contract negotiation experience. Strong commercial awareness Strong communication and influencing skills Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. This role is based out of our Leeds office. Read our flexible working approach here What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Fancy joining the UK's number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a flexi Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. There is also an expectation of geographical and working flexibility that comes with the position - having the ability to work in different stores in our estate that are accessible from York is essential. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 30 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 29, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a flexi Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. There is also an expectation of geographical and working flexibility that comes with the position - having the ability to work in different stores in our estate that are accessible from York is essential. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 30 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
SAINT LAURENT Store Director (Selfridges 12month FTC) page is loaded SAINT LAURENT Store Director (Selfridges 12month FTC) Apply locations London - Selfridges time type Full time posted on Posted 30+ Days Ago job requisition id R128725 Summary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear. Job Description This is a 12 month maternity cover role. ROLE As a Store Director, you will be responsible for promoting brand engagement and loyalty to customers, in particular by building strong relationships with top clients, in order to drive business and meet the store goals. You will represent the company in all you do and be a proactive sales professional. You will have oversight of all processes in store and guarantee compliance with all procedures set by the Headquarters to ensure the store runs effectively and efficiently. MISSION Attract, develop, retain, and engage both clients and team members Demonstrate sales leadership for team members by playing an active role on the shop floor and building relationships with clients Implement action plans to achieve general targets and P&L Define targeted quantitative and qualitative goals and ensure they are achieved Communicate high quality relevant feedback and analysis to HQ and team members Awareness and sensitivity to your business environment, with up to date knowledge on market trends and competitors Foster and maintain a positive work environment through open communication in order to motivate and engage the team Ensure professional growth and training of team members with a through continuous coaching and development Create development plans for sales staff and management in order to drive performance Build a network who have an impact on local and international luxury business in order to promote customer loyalty, especially with top clients Ensure the store atmosphere upholds brand image Maintain team behaviors and store appearance that are consistent with the standard of Saint Laurent service, image and values Ensure all delicate situations regarding customer complaints and the overall sales process are dealt with accordingly Ensure that all the processes are in compliance with legal, safety and internal requirements Challenge current processes to ensure efficiency and effectiveness Supervise warehouse stock and verify that it is in line with the store's sales potential, by liaising with Merchandising Retail Director accordingly Manage inventory activities taking into account related inventory results in collaboration with Back Office operations Optimize stockroom management in order to make processes as efficient as possible in collaboration with the Back Office operations PROFILE 3 - 5 successful years of experience in a managerial role Significant experience in the sale of luxury goods or retail Adaptable, transparent, dynamic and curios in your approach High sensitivity to customer experience, engagement and loyalty Exceptional persuasiveness and interpersonal skills Attention to detail and highly organised Willingness to be involved in an innovative projects Efficiency in Microsoft Works (Word, Excel, PowerPoint) Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. Job Type Fixed Term (Fixed Term) Start Date 2024-03-30 Schedule Full time Organization Yves Saint Laurent UK Ltd About Kering A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: "Empowering Imagination". In 2022, Kering had over 47,000 employees and revenue of €20.4 billion. Join us to shape the Luxury of tomorrow with us.
Apr 29, 2024
Full time
SAINT LAURENT Store Director (Selfridges 12month FTC) page is loaded SAINT LAURENT Store Director (Selfridges 12month FTC) Apply locations London - Selfridges time type Full time posted on Posted 30+ Days Ago job requisition id R128725 Summary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear. Job Description This is a 12 month maternity cover role. ROLE As a Store Director, you will be responsible for promoting brand engagement and loyalty to customers, in particular by building strong relationships with top clients, in order to drive business and meet the store goals. You will represent the company in all you do and be a proactive sales professional. You will have oversight of all processes in store and guarantee compliance with all procedures set by the Headquarters to ensure the store runs effectively and efficiently. MISSION Attract, develop, retain, and engage both clients and team members Demonstrate sales leadership for team members by playing an active role on the shop floor and building relationships with clients Implement action plans to achieve general targets and P&L Define targeted quantitative and qualitative goals and ensure they are achieved Communicate high quality relevant feedback and analysis to HQ and team members Awareness and sensitivity to your business environment, with up to date knowledge on market trends and competitors Foster and maintain a positive work environment through open communication in order to motivate and engage the team Ensure professional growth and training of team members with a through continuous coaching and development Create development plans for sales staff and management in order to drive performance Build a network who have an impact on local and international luxury business in order to promote customer loyalty, especially with top clients Ensure the store atmosphere upholds brand image Maintain team behaviors and store appearance that are consistent with the standard of Saint Laurent service, image and values Ensure all delicate situations regarding customer complaints and the overall sales process are dealt with accordingly Ensure that all the processes are in compliance with legal, safety and internal requirements Challenge current processes to ensure efficiency and effectiveness Supervise warehouse stock and verify that it is in line with the store's sales potential, by liaising with Merchandising Retail Director accordingly Manage inventory activities taking into account related inventory results in collaboration with Back Office operations Optimize stockroom management in order to make processes as efficient as possible in collaboration with the Back Office operations PROFILE 3 - 5 successful years of experience in a managerial role Significant experience in the sale of luxury goods or retail Adaptable, transparent, dynamic and curios in your approach High sensitivity to customer experience, engagement and loyalty Exceptional persuasiveness and interpersonal skills Attention to detail and highly organised Willingness to be involved in an innovative projects Efficiency in Microsoft Works (Word, Excel, PowerPoint) Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. Job Type Fixed Term (Fixed Term) Start Date 2024-03-30 Schedule Full time Organization Yves Saint Laurent UK Ltd About Kering A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: "Empowering Imagination". In 2022, Kering had over 47,000 employees and revenue of €20.4 billion. Join us to shape the Luxury of tomorrow with us.
General Manager / Commercial Leader Manufacturing - Engineering components £70,000 to £80,000 Basic (Experience dependant) Open ended profit/ growth bonus giving £100K+ OTE Company Car Pension Scheme Full Benefits Package Office Based - When not out selling in UK and Internationally Southern Coast; commutable locations include Ringwood, Bournemouth, Christchurch, Dorchester, Poole and surrounding areas but we will consider relocation candidates. If you an experienced Sales Manager or Commercial Leader looking for your FIRST step into a General Management role, this position could be perfect for you! This company is a well-respected brand with an attractive Southern Coast location. You will be coached and work closely with the CEO based overseas to ensure you are fully educated on products, customers, procedures and the long-term strategy! Our client is a niche manufacturer of engineering products with applications throughout construction, water, capital equipment, marine, transport, mining, Distribution, and wholesale and many more. They are a successful family-owned organisation with sales offices throughout the globe. They pride themselves on their product excellent and quality of service. As General Manager, you will join the senior international leadership team for involvement in all global business decisions and have full P& L accountability. The successful candidate will be responsible for small operational and assembly unit in the UK 15 to 20 people but responsible for sales and commercial activities related to international English-speaking countries. Responsibilities / Duties: Sales & Marketing responsibility: development of an annual sales strategy / forecast. Management of internal and external sales teams. Ensure company sales, margins, costs are achieved. Build and maintain customer relationships, throughout your own Internal European Sales Offices and Channel Partners, OEM's & End-users. Ensure sales teams are performing to full capacity - training, development and recruitment. Sales Budgeting and Forecasting HR for all members of staff Monitor staff performance to ensure objectives are achieved. Ensure commercial support to the materials, engineering and quality functions. Staff reviews and appraisals. Experience required: Forward thinking, dynamic and proactive. An inspirational leader, good motivator of people and able to influence culture and positive change. A proven track record of commercial leadership; either operating successfully as a Sales Manager or Commercial Leader. Proven track record in building profitable sales of a technical product A technical qualification would be preferred but will overlook this for candidates with closely related experience. Excellent verbal & written communication skills. Please click on the apply button or contact Jonathan Sallis at Mercury Hampton directly. We aim to respond to all successful applicants within 48 hours, however if you have not heard from us within 7 working days please consider yourself unsuccessful on this application.
Apr 29, 2024
Full time
General Manager / Commercial Leader Manufacturing - Engineering components £70,000 to £80,000 Basic (Experience dependant) Open ended profit/ growth bonus giving £100K+ OTE Company Car Pension Scheme Full Benefits Package Office Based - When not out selling in UK and Internationally Southern Coast; commutable locations include Ringwood, Bournemouth, Christchurch, Dorchester, Poole and surrounding areas but we will consider relocation candidates. If you an experienced Sales Manager or Commercial Leader looking for your FIRST step into a General Management role, this position could be perfect for you! This company is a well-respected brand with an attractive Southern Coast location. You will be coached and work closely with the CEO based overseas to ensure you are fully educated on products, customers, procedures and the long-term strategy! Our client is a niche manufacturer of engineering products with applications throughout construction, water, capital equipment, marine, transport, mining, Distribution, and wholesale and many more. They are a successful family-owned organisation with sales offices throughout the globe. They pride themselves on their product excellent and quality of service. As General Manager, you will join the senior international leadership team for involvement in all global business decisions and have full P& L accountability. The successful candidate will be responsible for small operational and assembly unit in the UK 15 to 20 people but responsible for sales and commercial activities related to international English-speaking countries. Responsibilities / Duties: Sales & Marketing responsibility: development of an annual sales strategy / forecast. Management of internal and external sales teams. Ensure company sales, margins, costs are achieved. Build and maintain customer relationships, throughout your own Internal European Sales Offices and Channel Partners, OEM's & End-users. Ensure sales teams are performing to full capacity - training, development and recruitment. Sales Budgeting and Forecasting HR for all members of staff Monitor staff performance to ensure objectives are achieved. Ensure commercial support to the materials, engineering and quality functions. Staff reviews and appraisals. Experience required: Forward thinking, dynamic and proactive. An inspirational leader, good motivator of people and able to influence culture and positive change. A proven track record of commercial leadership; either operating successfully as a Sales Manager or Commercial Leader. Proven track record in building profitable sales of a technical product A technical qualification would be preferred but will overlook this for candidates with closely related experience. Excellent verbal & written communication skills. Please click on the apply button or contact Jonathan Sallis at Mercury Hampton directly. We aim to respond to all successful applicants within 48 hours, however if you have not heard from us within 7 working days please consider yourself unsuccessful on this application.
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
Apr 29, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. On behalf of M&G, AMS are looking for a Business Readiness Manager, an initial 6-month contract based in Stirling or Edinburgh. It is a hybrid model. M&G have a vision to become the best loved and most successful savings and investment business. They are looking for people who are excited about joining them on their journey. They are digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for their customers. To help them achieve their vision they're looking for exceptional people who live their values and behaviours and who can inspire others; embrace change; deliver results and keep it simple. Purpose of the Role: The role is accountable for the effective governance, oversight, coordination and delivery of the business change roadmap into the Finance business. The holder of this role is accountable for confirming whether the business have been sufficiently engaged ahead of each new change implementation. As a Business Readiness Manager, you will be responsible to: Work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G plc's operational risk. Govern the successful delivery of the Business Readiness roadmap into the business using the Business Readiness standard operating procedures. Acting as the 'gatekeeper', ensuring quality delivery and owning the go live decision on behalf of business. Facilitate Business Readiness activity for the business, high impact and brand sensitive delivery programmes coming from across M&G Finance, Life and Wealth business. Communicate and represent business readiness at a Senior Management / Programme level and facilitate efficient and effective engagement between the programme and the business. Responsible for identifying, escalating and managing risks or issues to ensure smooth transition into live environment. Facilitate the handover to the business and BAU, ensuring risks and issues, business and sponsor signoff is obtained. Actively support and mentor members of the business to ensure effective delivery of change into the business. Ensure that there is clarity over the business impact of each planned release or change. Work collaboratively with the Testing team, Training team and Internal and External communications. Stakeholder management so the business is prepared for all change coming into their teams and areas. What we require from the candidate: Experience in a project delivery role or management role in a Finance function (ideally at Manager level). Experience of Business Readiness. Proven experience of working cross functionally and in building sustained and effective working relationships. Understanding of Agile or Continuous Improvement methodology principles. Risk Management identification and resolution experience. Can translate complex issues and information into simple, key messages and deliver them in a variety of communication styles. Pro-active, driven and enthusiastic. Strong planning, organisation and administration skills. Ability to self-manage, organise and prioritise workload. If you are interested in applying for this position and meet the criteria, please click the link to apply and we will be in touch with you in due course. The IR35 status of this assignment will be assessed following the selection process and prior to confirmation of assignment offer. 'At M&G Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.' AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business JBRP1_UKTJ
Apr 29, 2024
Full time
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. On behalf of M&G, AMS are looking for a Business Readiness Manager, an initial 6-month contract based in Stirling or Edinburgh. It is a hybrid model. M&G have a vision to become the best loved and most successful savings and investment business. They are looking for people who are excited about joining them on their journey. They are digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for their customers. To help them achieve their vision they're looking for exceptional people who live their values and behaviours and who can inspire others; embrace change; deliver results and keep it simple. Purpose of the Role: The role is accountable for the effective governance, oversight, coordination and delivery of the business change roadmap into the Finance business. The holder of this role is accountable for confirming whether the business have been sufficiently engaged ahead of each new change implementation. As a Business Readiness Manager, you will be responsible to: Work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G plc's operational risk. Govern the successful delivery of the Business Readiness roadmap into the business using the Business Readiness standard operating procedures. Acting as the 'gatekeeper', ensuring quality delivery and owning the go live decision on behalf of business. Facilitate Business Readiness activity for the business, high impact and brand sensitive delivery programmes coming from across M&G Finance, Life and Wealth business. Communicate and represent business readiness at a Senior Management / Programme level and facilitate efficient and effective engagement between the programme and the business. Responsible for identifying, escalating and managing risks or issues to ensure smooth transition into live environment. Facilitate the handover to the business and BAU, ensuring risks and issues, business and sponsor signoff is obtained. Actively support and mentor members of the business to ensure effective delivery of change into the business. Ensure that there is clarity over the business impact of each planned release or change. Work collaboratively with the Testing team, Training team and Internal and External communications. Stakeholder management so the business is prepared for all change coming into their teams and areas. What we require from the candidate: Experience in a project delivery role or management role in a Finance function (ideally at Manager level). Experience of Business Readiness. Proven experience of working cross functionally and in building sustained and effective working relationships. Understanding of Agile or Continuous Improvement methodology principles. Risk Management identification and resolution experience. Can translate complex issues and information into simple, key messages and deliver them in a variety of communication styles. Pro-active, driven and enthusiastic. Strong planning, organisation and administration skills. Ability to self-manage, organise and prioritise workload. If you are interested in applying for this position and meet the criteria, please click the link to apply and we will be in touch with you in due course. The IR35 status of this assignment will be assessed following the selection process and prior to confirmation of assignment offer. 'At M&G Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.' AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business JBRP1_UKTJ
UK Power Networks (Operations) Ltd
Colchester, Essex
GIS Technician Reference Number - 78698 This GIS Technician will report to the GIS Team Leader and will work within the Asset Management based in our Colchester office. You will be a permanent employee. You will attract a salary of 37,165.00 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 12/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. All applications will be reviewed after the closing date Job Purpose You will undertake technical analysis of information provided by field staff and use that information to make updates and amendments to the digital representation of the network configuration and topology including non-complex data capture within the Geographic Information System (GIS) - NetMAP. The technical analysis involves you using defined criteria to assess the quality and suitability of the information provided against the Data Capture Specification. Principal Accountabilities Assess red-line drawings (and associated information) for accuracy and completeness. Delivery of the GIS updates within the defined Service Level Agreements for timeliness and quality. Resolve problems with asset information through the use of IT and other information management resources. Monitor and validate the data provided by field staff and cleanse data. Validate entries in SAP PM, NetMAP and PowerOn/ADMS collaborating with field staff, Network Control and the Asset Registration team. Resolve discrepancies in data and minimise inaccuracies. Undertake technical assurance of updated GIS records to ensure compliance with associated processes, procedures and the Data Capture Specification. Oversee the management and update of the GIS (NetMAP) and associated systems to reflect all changes to the electrical network and associated geographic mapping. Ensure compliance with relevant legislation and regulations concerning the maintenance and retention of our asset information. Be a Technical expert for the business concerning GIS records. Create reports and complete bulk data updates in SAP PM using Winshuttle Nature & Scope The GIS Technician works within the Geospatial Network Records (GNR) Team within the Enterprise Data Management (EDM) department of the Asset Management directorate. Asset information is a combination of data about our physical assets, used to inform decisions about how they are managed, both for short term operational purposes and for long term strategic planning. The EDM function determines asset information requirements within an asset management context, how it is collected, and analysed, and communicated both internally and externally to our partners and regulator. Good asset information is crucial to a safe and efficient operation of our business. It is necessary for accurate and informed decision making for when and how we should invest in and operate our network, ensures the safe operation of our assets through maintenance, and guarantees accurate reporting to the regulator concerning both our investment plans and associated achievement. You will be an important member of a diverse team, ensuring that our asset registration systems are updated and maintained to ensure the accuracy of our asset records and providing associated support to the wider business. You will build relationships with partners throughout the business. Qualifications & Experience A GIS relevant level 3 ('A' Level) qualification, or equivalent experience or demonstrating a willingness to achieve such a qualification. Minimum of level 2 (GCSE) qualification or equivalent in Maths and English A practical understanding of the electricity distribution network, plant & equipment at all voltages. Knowledge or experience in GIS data capture, the network records and business rules associated with updating NetMAP. Experience using our core asset systems (SAP PM / Ellipse, NetMAP and PowerOn ADMS) is desirable. Understanding of the UK Power Networks asset hierarchy. Comprehension of current data related legislation and regulations. Comprehension of regulatory framework and associated reporting. Correctly interpret technical data supplied from multiple field staff and contractors and to understand when data supplied could be inaccurate. Analysis - The drive to bring rigorous analysis to all data issues, to understand the cause and effect and the impact that these will have on our assets. Good level PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills Other Key Competencies Structured and process driven Sound data management skills. The ability to collaborate effectively with internal and external stakeholders. Customer focused with a service delivery mind-set. Proficient in the use of Microsoft desktop applications, including Word, Excel and PowerPoint Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Apr 29, 2024
Full time
GIS Technician Reference Number - 78698 This GIS Technician will report to the GIS Team Leader and will work within the Asset Management based in our Colchester office. You will be a permanent employee. You will attract a salary of 37,165.00 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 12/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. All applications will be reviewed after the closing date Job Purpose You will undertake technical analysis of information provided by field staff and use that information to make updates and amendments to the digital representation of the network configuration and topology including non-complex data capture within the Geographic Information System (GIS) - NetMAP. The technical analysis involves you using defined criteria to assess the quality and suitability of the information provided against the Data Capture Specification. Principal Accountabilities Assess red-line drawings (and associated information) for accuracy and completeness. Delivery of the GIS updates within the defined Service Level Agreements for timeliness and quality. Resolve problems with asset information through the use of IT and other information management resources. Monitor and validate the data provided by field staff and cleanse data. Validate entries in SAP PM, NetMAP and PowerOn/ADMS collaborating with field staff, Network Control and the Asset Registration team. Resolve discrepancies in data and minimise inaccuracies. Undertake technical assurance of updated GIS records to ensure compliance with associated processes, procedures and the Data Capture Specification. Oversee the management and update of the GIS (NetMAP) and associated systems to reflect all changes to the electrical network and associated geographic mapping. Ensure compliance with relevant legislation and regulations concerning the maintenance and retention of our asset information. Be a Technical expert for the business concerning GIS records. Create reports and complete bulk data updates in SAP PM using Winshuttle Nature & Scope The GIS Technician works within the Geospatial Network Records (GNR) Team within the Enterprise Data Management (EDM) department of the Asset Management directorate. Asset information is a combination of data about our physical assets, used to inform decisions about how they are managed, both for short term operational purposes and for long term strategic planning. The EDM function determines asset information requirements within an asset management context, how it is collected, and analysed, and communicated both internally and externally to our partners and regulator. Good asset information is crucial to a safe and efficient operation of our business. It is necessary for accurate and informed decision making for when and how we should invest in and operate our network, ensures the safe operation of our assets through maintenance, and guarantees accurate reporting to the regulator concerning both our investment plans and associated achievement. You will be an important member of a diverse team, ensuring that our asset registration systems are updated and maintained to ensure the accuracy of our asset records and providing associated support to the wider business. You will build relationships with partners throughout the business. Qualifications & Experience A GIS relevant level 3 ('A' Level) qualification, or equivalent experience or demonstrating a willingness to achieve such a qualification. Minimum of level 2 (GCSE) qualification or equivalent in Maths and English A practical understanding of the electricity distribution network, plant & equipment at all voltages. Knowledge or experience in GIS data capture, the network records and business rules associated with updating NetMAP. Experience using our core asset systems (SAP PM / Ellipse, NetMAP and PowerOn ADMS) is desirable. Understanding of the UK Power Networks asset hierarchy. Comprehension of current data related legislation and regulations. Comprehension of regulatory framework and associated reporting. Correctly interpret technical data supplied from multiple field staff and contractors and to understand when data supplied could be inaccurate. Analysis - The drive to bring rigorous analysis to all data issues, to understand the cause and effect and the impact that these will have on our assets. Good level PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills Other Key Competencies Structured and process driven Sound data management skills. The ability to collaborate effectively with internal and external stakeholders. Customer focused with a service delivery mind-set. Proficient in the use of Microsoft desktop applications, including Word, Excel and PowerPoint Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are looking for a Business Development professional with a technical sales background in laser cutting and pressing. You will identify new customers, secure new business and ensure continued growth by developing these customers to their maximum potential. This is predominantly a new business development role, but you will also manage some existing customer accounts click apply for full job details
Apr 29, 2024
Full time
We are looking for a Business Development professional with a technical sales background in laser cutting and pressing. You will identify new customers, secure new business and ensure continued growth by developing these customers to their maximum potential. This is predominantly a new business development role, but you will also manage some existing customer accounts click apply for full job details