Job Description Assistant Store Manager in the LEGO Store Battersea Power Station SW11 Are you ready to inspire a team to deliver an outstanding guest experience? Join the LEGO Brand Retail team as an Assistant Store Manager and ensure our brand, vision, and values are exemplified in all store operations and guest interactions. Core Responsibilities Lead by example, ensuring excellent customer service is provided by the team at all time. Collaborate with the Store Manager to deliver results, prioritising time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum. Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicator. Supports the Store Manager in achieving excellent Mystery Shopper results and in implementing follow-up action plans when needed. Cultivate a positive team environment that promotes a safe and fun atmosphere. Recruit new members, identify training needs, mentor and develop sales associates and supervisors to ensure a productive and collaborative team. Play your part in our team succeeding The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As an Assistant Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. LEGO Brand Retail strives to develop relationships with our guests and team members that transcend generations and are as timeless as the products we sell Do you have what it takes? Equivalent, previous work experience in a Retail environment. Proven experience in a retail environment ideally as Assistant Store Manager or Supervisor. Space management and visual merchandising expertise. Effective organisational, verbal and written communication skills, conflict resolution skills. Experience of working with children. Experience in recruitment, selection, training. Financial awareness: loss prevention and cash management, scheduling and payroll management. Physical specifications: constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting. What's in it for you? Here are some of what to expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellness - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based. Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Your workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Apr 28, 2024
Full time
Job Description Assistant Store Manager in the LEGO Store Battersea Power Station SW11 Are you ready to inspire a team to deliver an outstanding guest experience? Join the LEGO Brand Retail team as an Assistant Store Manager and ensure our brand, vision, and values are exemplified in all store operations and guest interactions. Core Responsibilities Lead by example, ensuring excellent customer service is provided by the team at all time. Collaborate with the Store Manager to deliver results, prioritising time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum. Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicator. Supports the Store Manager in achieving excellent Mystery Shopper results and in implementing follow-up action plans when needed. Cultivate a positive team environment that promotes a safe and fun atmosphere. Recruit new members, identify training needs, mentor and develop sales associates and supervisors to ensure a productive and collaborative team. Play your part in our team succeeding The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As an Assistant Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. LEGO Brand Retail strives to develop relationships with our guests and team members that transcend generations and are as timeless as the products we sell Do you have what it takes? Equivalent, previous work experience in a Retail environment. Proven experience in a retail environment ideally as Assistant Store Manager or Supervisor. Space management and visual merchandising expertise. Effective organisational, verbal and written communication skills, conflict resolution skills. Experience of working with children. Experience in recruitment, selection, training. Financial awareness: loss prevention and cash management, scheduling and payroll management. Physical specifications: constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting. What's in it for you? Here are some of what to expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellness - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based. Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Your workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
We are looking for an Assistant Reception Manager, a natural leader with exceptionally high standards of work and excellent work ethic who can support the Clinic Manager and take ownership of the Front of House, line manage a Receptionist and provide outstanding customer service to patients. This is to work for a private clinic specialising with eyes and as they are expanding they will be moving premises in mid-summer 2024 (they will remain around Harley Street area). Therefore, we are ideally looking for somebody who can help with the transition and is up for a challenge but also open to career progression. This Assistant Reception Manager is a super opportunity for somebody with ambition and drive! Monday - Friday, 9am -6pm. Salary up to 40k depending on experience. The purpose of the Assistant Reception Manager role is to ensure the smooth running of the reception and duties include: - Meet, greet and coordinating patients, clinicians, and nurses - Managing up to 7 clinical diaries and booking appointments - Liaising with patients over the phone and via email, take payments, advise of treatment plans and deal with any issues that arise. - Administrative duties such as ordering of office supplies, stock take and scheduling building maintenance appointments as and when they are needed. - Handing out questionnaires and testimonials - Preparing templates on the Electronic Medical Record - Opening and closing of the premises - Respond to management emails - Meetings with team members to address any issues - Check the rota has been created correctly to ensure full shift cover - Ensure all policies and procedures are kept up to date - Ensure training plans are created for all new starters - Conducting annual team reviews - Motivating and supporting the clinical team - Ensuring the reception is always clean and tidy - Ensuring the toilets are always clean and stocked appropriately, including filling out the cleaning chart Assistant Reception Manager requirements: - A minimum of 2 years experience in private medical clinics - To be a leader for your team and coordinate meetings within the team and other members of staff in the clinic - To have a close relationship with management with regular meetings - To communicate efficiently with the team when changes occur - The ability to deal with high-stress environments in a pro-active manner - The ability to differentiate between important and urgent tasks, and prioritise and complete multiple tasks - The ability to create and keep a calm and organised waiting area
Apr 28, 2024
Full time
We are looking for an Assistant Reception Manager, a natural leader with exceptionally high standards of work and excellent work ethic who can support the Clinic Manager and take ownership of the Front of House, line manage a Receptionist and provide outstanding customer service to patients. This is to work for a private clinic specialising with eyes and as they are expanding they will be moving premises in mid-summer 2024 (they will remain around Harley Street area). Therefore, we are ideally looking for somebody who can help with the transition and is up for a challenge but also open to career progression. This Assistant Reception Manager is a super opportunity for somebody with ambition and drive! Monday - Friday, 9am -6pm. Salary up to 40k depending on experience. The purpose of the Assistant Reception Manager role is to ensure the smooth running of the reception and duties include: - Meet, greet and coordinating patients, clinicians, and nurses - Managing up to 7 clinical diaries and booking appointments - Liaising with patients over the phone and via email, take payments, advise of treatment plans and deal with any issues that arise. - Administrative duties such as ordering of office supplies, stock take and scheduling building maintenance appointments as and when they are needed. - Handing out questionnaires and testimonials - Preparing templates on the Electronic Medical Record - Opening and closing of the premises - Respond to management emails - Meetings with team members to address any issues - Check the rota has been created correctly to ensure full shift cover - Ensure all policies and procedures are kept up to date - Ensure training plans are created for all new starters - Conducting annual team reviews - Motivating and supporting the clinical team - Ensuring the reception is always clean and tidy - Ensuring the toilets are always clean and stocked appropriately, including filling out the cleaning chart Assistant Reception Manager requirements: - A minimum of 2 years experience in private medical clinics - To be a leader for your team and coordinate meetings within the team and other members of staff in the clinic - To have a close relationship with management with regular meetings - To communicate efficiently with the team when changes occur - The ability to deal with high-stress environments in a pro-active manner - The ability to differentiate between important and urgent tasks, and prioritise and complete multiple tasks - The ability to create and keep a calm and organised waiting area
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Apr 28, 2024
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining . Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon. We are looking for a dynamic and inspirational Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Boutique Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own. Compensation and Benefits Competitive industry salary Commission scheme eligibility Annual Leave & Family Leave Product discount/Staff Product Concession monthly credit spend allowance Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) Benefits platform with exclusive discounts and offers Work Life Connections - Employee Assistance Programme Extensive Training & development offering I,D&E STATEMENT The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers. Qualifications You will have: Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment Experience setting sales and customer service targets, sales analysis and staff scheduling Previous retail operations experience including inventory and facilities management and cash reconciliation Proven track record of leading, coaching and developing a team to succeed Experience of creating and executing in-store events Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proficient in Microsoft office Proof of right to live and work in the country Job: Retail - Store Primary Location: Europe, Middle East, Africa-GB-ENG-London Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 245468 Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Apr 27, 2024
Full time
Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining . Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon. We are looking for a dynamic and inspirational Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Boutique Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own. Compensation and Benefits Competitive industry salary Commission scheme eligibility Annual Leave & Family Leave Product discount/Staff Product Concession monthly credit spend allowance Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) Benefits platform with exclusive discounts and offers Work Life Connections - Employee Assistance Programme Extensive Training & development offering I,D&E STATEMENT The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers. Qualifications You will have: Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment Experience setting sales and customer service targets, sales analysis and staff scheduling Previous retail operations experience including inventory and facilities management and cash reconciliation Proven track record of leading, coaching and developing a team to succeed Experience of creating and executing in-store events Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proficient in Microsoft office Proof of right to live and work in the country Job: Retail - Store Primary Location: Europe, Middle East, Africa-GB-ENG-London Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 245468 Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Apr 27, 2024
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting.You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Apr 27, 2024
Full time
Role overview As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting.You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
damp and mould surveyor Ashford Borough Council £30 - £40 p/h hybrid working 4 days on site - 1 day working from home ROLE REQUIREMENTS: The Damp and Mould Surveyor is responsible for maintaining acquiescence with the Social Housing (Regulation) Bill, Awaab s Law across the entire housing stock working with residents, contractors, enforcing authorities and internal departments to ensure compliance throughout. The role of a Damp and Mould Surveyor will oversee and identify all damp and mould risks and issues across the Housing portfolio and where necessary, design, arrange and oversee the necessary remedial actions and work packages as well as provide cost analysis on various projects and provide expenditure forecasts whilst assessing all financial risks that the Council could be exposed to. You will be providing expert specialist Damp and Mould leadership, management, support and advice across the department, ensuring that reported issues in properties are inspected, managed and maintained in accordance with current damp and mould legislation 2005 and any other appropriate Health and Safety legislation. 1. Accurately diagnose causation of CDM, providing reports and solutions to remedy. 2. Raise orders, liaise with contractors, and carry out pre/post work inspections to ensure a high standard of works. Provide support and monitor contractor s delivery of specified solutions. 3. Identify any structural issues causing CDM. Providing reports to the Asset Team highlighting defects of a particular archetype. 4. Provide technical knowledge to assist with CDM and disrepair cases. 5. Carry out Responsive Repair Inspections when required 6. Provide technical support to the Repairs Assistants, Scheduling team and Planned Maintenance Team where necessary. 7. Provide technical support onsite to the Repairs and Voids Operatives where necessary. 8. Monitor and issue variations ensuring completion to approved timescales within budget and ensure value for money. 9. On occasion support the Voids Supervisor inspecting CDM to ensure warm and safe properties are let in accordance with the decent home standard. 10. On occasion assist / provide cover for the Disrepair Surveyor 11. Liaise with housing team to request decants and / management moves where need identified. 12. Provide excellent customer service, deal with queries from residents, leaseholders, Councillors and internal departments in a timely manner. 13. Develop and maintain good working relationships with colleagues. Collaboration is encouraged through use of across team and department meetings contributing to the council s objectives. 14. Be the expert witness in for the council in any legal cases 15. Keep clear, accurate and up to date records on the council data base. 16. In relation to day-to-day responsive repairs, undertake pre-inspections and specify works as required. To verify invoices prior to certification for payment. Carry out interim inspections as necessary. 17 Assist in Identifying and recording locations of any potential asbestos containing materials in void or occupied properties, including all common areas and with the assistance of the Asbestos compliance manager arrange for samples to taken
Apr 27, 2024
Contractor
damp and mould surveyor Ashford Borough Council £30 - £40 p/h hybrid working 4 days on site - 1 day working from home ROLE REQUIREMENTS: The Damp and Mould Surveyor is responsible for maintaining acquiescence with the Social Housing (Regulation) Bill, Awaab s Law across the entire housing stock working with residents, contractors, enforcing authorities and internal departments to ensure compliance throughout. The role of a Damp and Mould Surveyor will oversee and identify all damp and mould risks and issues across the Housing portfolio and where necessary, design, arrange and oversee the necessary remedial actions and work packages as well as provide cost analysis on various projects and provide expenditure forecasts whilst assessing all financial risks that the Council could be exposed to. You will be providing expert specialist Damp and Mould leadership, management, support and advice across the department, ensuring that reported issues in properties are inspected, managed and maintained in accordance with current damp and mould legislation 2005 and any other appropriate Health and Safety legislation. 1. Accurately diagnose causation of CDM, providing reports and solutions to remedy. 2. Raise orders, liaise with contractors, and carry out pre/post work inspections to ensure a high standard of works. Provide support and monitor contractor s delivery of specified solutions. 3. Identify any structural issues causing CDM. Providing reports to the Asset Team highlighting defects of a particular archetype. 4. Provide technical knowledge to assist with CDM and disrepair cases. 5. Carry out Responsive Repair Inspections when required 6. Provide technical support to the Repairs Assistants, Scheduling team and Planned Maintenance Team where necessary. 7. Provide technical support onsite to the Repairs and Voids Operatives where necessary. 8. Monitor and issue variations ensuring completion to approved timescales within budget and ensure value for money. 9. On occasion support the Voids Supervisor inspecting CDM to ensure warm and safe properties are let in accordance with the decent home standard. 10. On occasion assist / provide cover for the Disrepair Surveyor 11. Liaise with housing team to request decants and / management moves where need identified. 12. Provide excellent customer service, deal with queries from residents, leaseholders, Councillors and internal departments in a timely manner. 13. Develop and maintain good working relationships with colleagues. Collaboration is encouraged through use of across team and department meetings contributing to the council s objectives. 14. Be the expert witness in for the council in any legal cases 15. Keep clear, accurate and up to date records on the council data base. 16. In relation to day-to-day responsive repairs, undertake pre-inspections and specify works as required. To verify invoices prior to certification for payment. Carry out interim inspections as necessary. 17 Assist in Identifying and recording locations of any potential asbestos containing materials in void or occupied properties, including all common areas and with the assistance of the Asbestos compliance manager arrange for samples to taken
Job Title: Team Assistant (Administrator) Location of the job : Maidstone ME14 (office based only) Contract type : Temporary (potential temp to perm) Weekly hours : 37 hours Working hours : Monday-Friday covering a rota active from 7:30 AM to 6 PM Start date : ASAP Job Purpose The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, triaging and raising wide range of repairs for residents. You'll need to be confident using own initiative and have the ability to update systems and follow processes. Responsibilities Assist others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department. Arrange, and attend or represent unit/supervisor at meetings, including preparing papers, booking rooms and refreshments, taking notes, and drafting minutes. Booking appointments, updating calendars Liaison with members of staff in other departments and external contacts / customers, in relation to the team/department's area of work.Develop and maintain administrative and office systems, databases and spreadsheets, as required. Provide guidance and interpretation on relevant policies, procedures, and regulations. Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area. Order and maintain stationary and equipment supplies, ensuring purchase orders are raised in accordance with procedures, and other financial systems are updated where required Provide project support to the team and to lead on administrative projects as required. No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described. Person Specification Experience of scheduling work in a maintenance environment and can demonstrate. Experience of delivering a front line, customer focussed service Experience of working in a housing management or maintenance environment. Experience of working on an inner city, multi-cultural environment and working closely with tenants Good interpersonal skills and the ability to communicate well. Good interpersonal skills and the ability to communicate well with staff, managers, and external agencies and other Associations both verbally and in writing If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Apr 27, 2024
Seasonal
Job Title: Team Assistant (Administrator) Location of the job : Maidstone ME14 (office based only) Contract type : Temporary (potential temp to perm) Weekly hours : 37 hours Working hours : Monday-Friday covering a rota active from 7:30 AM to 6 PM Start date : ASAP Job Purpose The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, triaging and raising wide range of repairs for residents. You'll need to be confident using own initiative and have the ability to update systems and follow processes. Responsibilities Assist others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department. Arrange, and attend or represent unit/supervisor at meetings, including preparing papers, booking rooms and refreshments, taking notes, and drafting minutes. Booking appointments, updating calendars Liaison with members of staff in other departments and external contacts / customers, in relation to the team/department's area of work.Develop and maintain administrative and office systems, databases and spreadsheets, as required. Provide guidance and interpretation on relevant policies, procedures, and regulations. Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area. Order and maintain stationary and equipment supplies, ensuring purchase orders are raised in accordance with procedures, and other financial systems are updated where required Provide project support to the team and to lead on administrative projects as required. No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described. Person Specification Experience of scheduling work in a maintenance environment and can demonstrate. Experience of delivering a front line, customer focussed service Experience of working in a housing management or maintenance environment. Experience of working on an inner city, multi-cultural environment and working closely with tenants Good interpersonal skills and the ability to communicate well. Good interpersonal skills and the ability to communicate well with staff, managers, and external agencies and other Associations both verbally and in writing If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Executive Assistant to Director Location: Birmingham Salary: (phone number removed) BCR/OO/11062 Bell Cornwall Recruitment are pleased to present the role of Executive Assistant to Director. Our client is a prestigious and established property firm searching for an executive assistant to the joint managing director that can also provide technical administration support. With hybrid availability after passing probation, this opportunity has various benefits for the successful candidate. Main duties include but are not limited to: Inbox and diary management: booking in meetings and scheduling appointments Organising travel arrangements-both local and international travel Administrative duties including taking minutes, preparing documents and presentations Supporting the admin team with tasks when required Supporting the technical staff by running through the correct procedures as needed Proofreading and editing documents as needed Building relationships with staff, guests, tenants and clients Answering and screening telephone calls Client database management to maintain records and update files General office management Covering front of house and the reception desk as needed The ideal candidate: Discretion to handle confidential and private matters Excellent communication skills A proactive attitude and flexibility around tasks Excellent organisation and time-management skills Tech savvy Expert knowledge in Microsoft Office Property experience/ interest(preferred) Head to our website at Bell Cornwall Recruitment for more details on our roles. If you are an experienced personal assistant looking for your next successful opportunity, why not apply now to become an Executive Assistant to Director! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Apr 26, 2024
Full time
Executive Assistant to Director Location: Birmingham Salary: (phone number removed) BCR/OO/11062 Bell Cornwall Recruitment are pleased to present the role of Executive Assistant to Director. Our client is a prestigious and established property firm searching for an executive assistant to the joint managing director that can also provide technical administration support. With hybrid availability after passing probation, this opportunity has various benefits for the successful candidate. Main duties include but are not limited to: Inbox and diary management: booking in meetings and scheduling appointments Organising travel arrangements-both local and international travel Administrative duties including taking minutes, preparing documents and presentations Supporting the admin team with tasks when required Supporting the technical staff by running through the correct procedures as needed Proofreading and editing documents as needed Building relationships with staff, guests, tenants and clients Answering and screening telephone calls Client database management to maintain records and update files General office management Covering front of house and the reception desk as needed The ideal candidate: Discretion to handle confidential and private matters Excellent communication skills A proactive attitude and flexibility around tasks Excellent organisation and time-management skills Tech savvy Expert knowledge in Microsoft Office Property experience/ interest(preferred) Head to our website at Bell Cornwall Recruitment for more details on our roles. If you are an experienced personal assistant looking for your next successful opportunity, why not apply now to become an Executive Assistant to Director! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Office Angels are currently recruiting for a Facilities Assistant to join our prestigious client based in Manchester City Centre. This position is initially a temporary contract, and It will run for a minimum of 3 months but could be extended or go permanent for the right candidate. This is a full-time role and is 100% office based, you will work Monday - Friday and will also be required to work occasional Saturdays which are paid as overtime. The working hours will be 7.30am-3.30pm one week and 9.00am-5.00pm the following week and will rotate weekly as such. The role will pay 13.00 per hour. Interviews for this role will take place on 8th May and the successful candidate must be available to start on Monday 20th May. Successful candidates are subject to a 2-year reference and basic DBS check; therefore, you must be able to provide a full reference history and up-to-date proofs of address. Duties will include: Greeting and directing visitors to the correct location Responsible for all relevant postal services and deliveries Responsible for signing out and collection of relevant passes, ensuring records are kept up to date, accurate and voiding missing passes Answering and transferring telephone calls Running the facilities helpdesk system Scheduling planned maintenance and prioritising urgent requirements Escalate problems in-line with the escalation process within the facilities team Manage bookings and cancellations for rooms, catering, and AV equipment Setting up meeting rooms in line with the booking requirements Confirming bookings and producing management information Ensuring that service providers complete assigned tasks Any other relevant duties that may be assigned from time to time We are looking for candidates with: Experience working in a front-line customer facing environment (essential) While previous facilities experience would be desirable, it is not essential Excellent organisation and prioritisation skills Excellent IT skills including MS Office. Any experience of helpdesk or meeting room booking systems would be an advantage. Enthusiastic and the ability to build rapport easily with colleagues and customers First class interpersonal skills Ability to work well within a team Ability to remain calm and professional under pressure Benefits of becoming an Office Angels Manchester Temp: 1. Weekly Pay 2. 28 days annual leave (this will increase to 38 days after 12 weeks on assignment) 3. Dedicated consultant to support your job search 4. First opportunity to see permanent positions 5. Access to free eyecare vouchers 6. Temp of the Month awards 7. Timesheets can be completed on mobile devices 8. Discount schemes 9. Access to Well-being platforms Interested? Apply now for further details Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2024
Seasonal
Office Angels are currently recruiting for a Facilities Assistant to join our prestigious client based in Manchester City Centre. This position is initially a temporary contract, and It will run for a minimum of 3 months but could be extended or go permanent for the right candidate. This is a full-time role and is 100% office based, you will work Monday - Friday and will also be required to work occasional Saturdays which are paid as overtime. The working hours will be 7.30am-3.30pm one week and 9.00am-5.00pm the following week and will rotate weekly as such. The role will pay 13.00 per hour. Interviews for this role will take place on 8th May and the successful candidate must be available to start on Monday 20th May. Successful candidates are subject to a 2-year reference and basic DBS check; therefore, you must be able to provide a full reference history and up-to-date proofs of address. Duties will include: Greeting and directing visitors to the correct location Responsible for all relevant postal services and deliveries Responsible for signing out and collection of relevant passes, ensuring records are kept up to date, accurate and voiding missing passes Answering and transferring telephone calls Running the facilities helpdesk system Scheduling planned maintenance and prioritising urgent requirements Escalate problems in-line with the escalation process within the facilities team Manage bookings and cancellations for rooms, catering, and AV equipment Setting up meeting rooms in line with the booking requirements Confirming bookings and producing management information Ensuring that service providers complete assigned tasks Any other relevant duties that may be assigned from time to time We are looking for candidates with: Experience working in a front-line customer facing environment (essential) While previous facilities experience would be desirable, it is not essential Excellent organisation and prioritisation skills Excellent IT skills including MS Office. Any experience of helpdesk or meeting room booking systems would be an advantage. Enthusiastic and the ability to build rapport easily with colleagues and customers First class interpersonal skills Ability to work well within a team Ability to remain calm and professional under pressure Benefits of becoming an Office Angels Manchester Temp: 1. Weekly Pay 2. 28 days annual leave (this will increase to 38 days after 12 weeks on assignment) 3. Dedicated consultant to support your job search 4. First opportunity to see permanent positions 5. Access to free eyecare vouchers 6. Temp of the Month awards 7. Timesheets can be completed on mobile devices 8. Discount schemes 9. Access to Well-being platforms Interested? Apply now for further details Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Do you have the experience, drive and attention to detailto deliver results as a property surveyor? Would you like to join an organisation, proud to be certified as aGreat Place to Work? Then you belong at Bromford! We have afantastic permanent opportunity for a field-based property surveyor to join our Empty Homesteam. You'll be responsible for surveying domestic properties prior to customers vacating the property, you will identify internal and external repair requirements, subsidence, structural, and other building-related defects. You will also be required to accurately diagnose and make recommendations on stock condition. You will liaise with customers and update them on any aspects they are responsible for. You will also supervise engineers and liaise with contractors to ensure efficient and safe property reinstatement works to our properties. You will ensure compliance with commercial and contract management arrangements, ensuring the contractual obligations are met andcost savings are fulfilled,through monitoring and collaboration withcontractors. The role will require strong interaction with housing operations teams to ensure works run smoothly and meets the needs of the business. You willdeputisefor the Empty Homes Manager in their absence, scheduling the day-to-day planning of resources within a scheduled appointment system ensuring resources are allocated to maximise on-site activity and minimise delays. Youll need to have a full, clean driving licence and be willing to work 40 hours per week. This role requires flexibility to cover Bristol and South Gloucestershire so will involve travel to these areas. You must also be prepared to join the out-of-hours escalation on a rota basis. Due to the nature of the role, a DBS check will be completed for the successful applicant. As a PropertySurveyor,you will: Supervise engineers and provide technical expertise & recommendations Undertake leaving well/pre-vacation visits with customers, where you will schedule any works required anddiscuss and agree on any customer repair responsibilities with the customer or potential recharges You will undertake mutual exchange inspections and ensure properties are being exchanged in a fit,suitableand safe state You will pre-orderbespoke materials that may be required, to reducewaiting times Keep up to date with changes in relevant policy and legislation to ensure our services comply with appropriate regulations Communicate effectively with customers,translating technical information as required Assist with data collection and provide insights into internal and/or external customer needs, to help improve asset management, service delivery and implement best practice To have a real focus on achieving high levels of customer advocacy and problem resolution. The person we seek must: Have proven experience of working in a similar role Have technical expertise and knowledge of legislation to ensure that the works reflect our organisations excellent service and commitment to quality Bring a strong focus on delivering excellent customer service Have a flexible approach and willingness to go the extra mile Be IT literateand comfortable using various systems and Microsoft Office packages, (including Excel) Possess excellent communication and report writing skills with the ability to build relationships Be a good listener and problem solver Have a full UK driving licence Strive to be an excellent ambassador for Bromford. Previous experience could be in rolessuch as Building Surveyor, Assistant Building Surveyor, Repairs Surveyor, Housing Surveyor, Asset Surveyor and/or Asset Management Surveyor. The closing date for applications is Friday 3 May 2024. We reserve the right to close this advert early, dependenton application volume. We, therefore, encourage an early application. JBRP1_UKTJ
Apr 26, 2024
Full time
Do you have the experience, drive and attention to detailto deliver results as a property surveyor? Would you like to join an organisation, proud to be certified as aGreat Place to Work? Then you belong at Bromford! We have afantastic permanent opportunity for a field-based property surveyor to join our Empty Homesteam. You'll be responsible for surveying domestic properties prior to customers vacating the property, you will identify internal and external repair requirements, subsidence, structural, and other building-related defects. You will also be required to accurately diagnose and make recommendations on stock condition. You will liaise with customers and update them on any aspects they are responsible for. You will also supervise engineers and liaise with contractors to ensure efficient and safe property reinstatement works to our properties. You will ensure compliance with commercial and contract management arrangements, ensuring the contractual obligations are met andcost savings are fulfilled,through monitoring and collaboration withcontractors. The role will require strong interaction with housing operations teams to ensure works run smoothly and meets the needs of the business. You willdeputisefor the Empty Homes Manager in their absence, scheduling the day-to-day planning of resources within a scheduled appointment system ensuring resources are allocated to maximise on-site activity and minimise delays. Youll need to have a full, clean driving licence and be willing to work 40 hours per week. This role requires flexibility to cover Bristol and South Gloucestershire so will involve travel to these areas. You must also be prepared to join the out-of-hours escalation on a rota basis. Due to the nature of the role, a DBS check will be completed for the successful applicant. As a PropertySurveyor,you will: Supervise engineers and provide technical expertise & recommendations Undertake leaving well/pre-vacation visits with customers, where you will schedule any works required anddiscuss and agree on any customer repair responsibilities with the customer or potential recharges You will undertake mutual exchange inspections and ensure properties are being exchanged in a fit,suitableand safe state You will pre-orderbespoke materials that may be required, to reducewaiting times Keep up to date with changes in relevant policy and legislation to ensure our services comply with appropriate regulations Communicate effectively with customers,translating technical information as required Assist with data collection and provide insights into internal and/or external customer needs, to help improve asset management, service delivery and implement best practice To have a real focus on achieving high levels of customer advocacy and problem resolution. The person we seek must: Have proven experience of working in a similar role Have technical expertise and knowledge of legislation to ensure that the works reflect our organisations excellent service and commitment to quality Bring a strong focus on delivering excellent customer service Have a flexible approach and willingness to go the extra mile Be IT literateand comfortable using various systems and Microsoft Office packages, (including Excel) Possess excellent communication and report writing skills with the ability to build relationships Be a good listener and problem solver Have a full UK driving licence Strive to be an excellent ambassador for Bromford. Previous experience could be in rolessuch as Building Surveyor, Assistant Building Surveyor, Repairs Surveyor, Housing Surveyor, Asset Surveyor and/or Asset Management Surveyor. The closing date for applications is Friday 3 May 2024. We reserve the right to close this advert early, dependenton application volume. We, therefore, encourage an early application. JBRP1_UKTJ
Purpose of the Job The post provides business and administrative support to individuals, teams or departments as appropriate. Main Areas of Responsibility Duties may involve a combination of the following tasks: Utilise software packages such as Microsoft Office, and preparation of letters and documentation according to local procedures and statutory/ legal requirements Update and manage computer databases and spreadsheets, provide reports and assist in compiling information such as statutory returns, manage and track expenditure Provide professional support to Senior Officers and Managers dealing with confidential and sensitive matters, answer telephone calls and provide information as a first point of contact Undertake a range of administrative duties such as note and minute taking, filing, faxing, scanning and photocopying and deal with all general matters including cash handling, correspondence, invoices and timesheets according to local procedures Manage team commitments avoiding scheduling conflicts and arrange meetings and training courses, venues, agendas Supervise workload of Assistant Support Officer, providing cover in absence g. reception and visitor management. The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. Person Specification Although there are no specific qualifications required for these roles previous experience in service delivery or a business-related qualification would be beneficial You will be a competent administrator with experience of using Microsoft Office who is confident to be the first point of contact for Managers and possess excellent customer care skills You will be self-motivated, professional and approachable providing excellent team support and best practice at all times You must be willing to undertake a variety of administrative tasks, operating within departmental policies and procedures. Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
Apr 26, 2024
Contractor
Purpose of the Job The post provides business and administrative support to individuals, teams or departments as appropriate. Main Areas of Responsibility Duties may involve a combination of the following tasks: Utilise software packages such as Microsoft Office, and preparation of letters and documentation according to local procedures and statutory/ legal requirements Update and manage computer databases and spreadsheets, provide reports and assist in compiling information such as statutory returns, manage and track expenditure Provide professional support to Senior Officers and Managers dealing with confidential and sensitive matters, answer telephone calls and provide information as a first point of contact Undertake a range of administrative duties such as note and minute taking, filing, faxing, scanning and photocopying and deal with all general matters including cash handling, correspondence, invoices and timesheets according to local procedures Manage team commitments avoiding scheduling conflicts and arrange meetings and training courses, venues, agendas Supervise workload of Assistant Support Officer, providing cover in absence g. reception and visitor management. The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. Person Specification Although there are no specific qualifications required for these roles previous experience in service delivery or a business-related qualification would be beneficial You will be a competent administrator with experience of using Microsoft Office who is confident to be the first point of contact for Managers and possess excellent customer care skills You will be self-motivated, professional and approachable providing excellent team support and best practice at all times You must be willing to undertake a variety of administrative tasks, operating within departmental policies and procedures. Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
Our client is seeking a friendly and enthusiastic Assistant to join their dynamic team and play an integral part of their production processes. This is a diverse role where you will be act as first point of contact to customers but also be responsible for assisting with operations within the warehouse which may include unloading deliveries. The ideal candidate will possess excellent communication skills, a vibrant and outgoing personality and a hands on approach. This is initially a 6 month contract to cover their busy period with a strong possibility it could lead to a permanent role for the right candidate Key Responsibilities of a Production Assistant Warmly greet and check in customers upon arrival Provide information about our facility and services Checking and replenishing stock Manage reservations and ensure accurate scheduling Maintain a clean and organised reception area and drink prep area Collaborate with other team members to assist with general office/warehouse duties Address customer inquiries and resolve any issues in a professional and efficient manner Contribute to the overall success of the business Key Competencies of a Production Assistant Previous experience in a customer service-oriented role is preferred Excellent communication and interpersonal skills Ability to multitask and prioritise in a fast-paced environment Friendly, outgoing, and positive demeanour Strong attention to detail and organisational abilities Ability to assist with unloading deliveries which could include heavy lifting Availability to work flexible hours, including evenings and weekends Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
Apr 26, 2024
Seasonal
Our client is seeking a friendly and enthusiastic Assistant to join their dynamic team and play an integral part of their production processes. This is a diverse role where you will be act as first point of contact to customers but also be responsible for assisting with operations within the warehouse which may include unloading deliveries. The ideal candidate will possess excellent communication skills, a vibrant and outgoing personality and a hands on approach. This is initially a 6 month contract to cover their busy period with a strong possibility it could lead to a permanent role for the right candidate Key Responsibilities of a Production Assistant Warmly greet and check in customers upon arrival Provide information about our facility and services Checking and replenishing stock Manage reservations and ensure accurate scheduling Maintain a clean and organised reception area and drink prep area Collaborate with other team members to assist with general office/warehouse duties Address customer inquiries and resolve any issues in a professional and efficient manner Contribute to the overall success of the business Key Competencies of a Production Assistant Previous experience in a customer service-oriented role is preferred Excellent communication and interpersonal skills Ability to multitask and prioritise in a fast-paced environment Friendly, outgoing, and positive demeanour Strong attention to detail and organisational abilities Ability to assist with unloading deliveries which could include heavy lifting Availability to work flexible hours, including evenings and weekends Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
Office Assistant We are working with a growing business based in Paddington, who are searching for a friendly and confident Office Assistant. Joining their team, you'll assist the Office Manager with daily operations, requiring someone with proficiency in QuickBooks. Your initial duties will include bill management, invoicing via QuickBooks, data entry, and scheduling gas testing appointments with clients' tenants. While the role demands dedication, it offers rewards, making it ideal for proactive individuals seeking a long-term career opportunity where they can excel. Responsibilities: Answering all telephone calls and being the first point of call for the business. Dealing with all emails and other enquiries in a timely manner. Raising quotes and invoicing customers promptly. Ordering parts for jobs as requested. Ensure all accepted quotes from customers are actioned quickly and efficiently via QuickBooks. Confirmed Details: Monday & Wednesday, 8:30am - 15:30pm Temp to perm (performance depending) 8,750 per annum ( 12.02 per hour) Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Apr 26, 2024
Full time
Office Assistant We are working with a growing business based in Paddington, who are searching for a friendly and confident Office Assistant. Joining their team, you'll assist the Office Manager with daily operations, requiring someone with proficiency in QuickBooks. Your initial duties will include bill management, invoicing via QuickBooks, data entry, and scheduling gas testing appointments with clients' tenants. While the role demands dedication, it offers rewards, making it ideal for proactive individuals seeking a long-term career opportunity where they can excel. Responsibilities: Answering all telephone calls and being the first point of call for the business. Dealing with all emails and other enquiries in a timely manner. Raising quotes and invoicing customers promptly. Ordering parts for jobs as requested. Ensure all accepted quotes from customers are actioned quickly and efficiently via QuickBooks. Confirmed Details: Monday & Wednesday, 8:30am - 15:30pm Temp to perm (performance depending) 8,750 per annum ( 12.02 per hour) Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Apr 26, 2024
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Are you passionate about providing excellent customer service and excel in administrative tasks? We're working in partnership with a leading UK service company seeking a dedicated individual to enhance their business operations. As a key member of the facilities team, you'll be the go-to person for both internal and external clients. Your day-to-day responsibilities will include managing inquiries, coordinating facility bookings, and ensuring a seamless operation of our office environment. The role: Office Assistant Salary: £22,500 - £23,000 Location: Birmingham Monday to Friday (37.5 hours per week) - Full time, permanent opportunity Key Responsibilities: Customer Inquiries: Be the first point of contact for customer queries, offering prompt and friendly service. Administrative Excellence: Handle administrative tasks with precision, including data entry, record keeping, and reporting. Facility Coordination: Oversee the booking and scheduling of facilities, ensuring all spaces are prepared for use. Inventory management: Support with inventory, processing orders and managing current stock levels with Team Collaboration: Work closely with other departments to support company-wide events and initiatives. The ideal candidate: Proven experience in customer service and administration. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Proficiency in MS Office Driving license essential We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A dynamic and supportive work environment.
Apr 26, 2024
Full time
Are you passionate about providing excellent customer service and excel in administrative tasks? We're working in partnership with a leading UK service company seeking a dedicated individual to enhance their business operations. As a key member of the facilities team, you'll be the go-to person for both internal and external clients. Your day-to-day responsibilities will include managing inquiries, coordinating facility bookings, and ensuring a seamless operation of our office environment. The role: Office Assistant Salary: £22,500 - £23,000 Location: Birmingham Monday to Friday (37.5 hours per week) - Full time, permanent opportunity Key Responsibilities: Customer Inquiries: Be the first point of contact for customer queries, offering prompt and friendly service. Administrative Excellence: Handle administrative tasks with precision, including data entry, record keeping, and reporting. Facility Coordination: Oversee the booking and scheduling of facilities, ensuring all spaces are prepared for use. Inventory management: Support with inventory, processing orders and managing current stock levels with Team Collaboration: Work closely with other departments to support company-wide events and initiatives. The ideal candidate: Proven experience in customer service and administration. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Proficiency in MS Office Driving license essential We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A dynamic and supportive work environment.
Our client is a fast-growing, technology-based business who are a market leader in the provision of energy data and services. They have been established for over 40 years and as a business, they currently have over 3.5k customers and employ over 300 people. They are looking to recruit two highly organised Scheduling Assistant's to join the scheduling team at their Bristol office. You will be joining a busy team who are responsible for installing and maintaining a new generation of Smart Meters across the UK - clever technology that enables a range of businesses to manage their energy use. Salary: £25,000 to £28,000 Hours: 35 hours per week, Monday to Friday, 9am-5pm Location: Bristol, Office/Hybrid, hybrid working available after training (2/3 days in office /home working) Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more! Interested? Here s more This role will primarily involve contacting the businesses portfolio of commercial customers to arrange Smart Meter appointments - including meter exchanges, meter maintenance and new connections. You will be part of a sub team that are responsible for efficiently arranging appointments for engineers within your region - considering travel time, engineer skill/authorisation levels and customer demand. What will your working week involve? Handling high volumes of inbound and outbound customer queries in relation to appointment booking, via telephony and email Responding to general customer enquiries according to the requirements of customer contracts in accordance with defined procedures Efficient scheduling of appointments into engineer s diaries Arranging completion of short notice emergency work to appropriate field operative taking into account productivity, operational and customer service requirements, including liaison with other departments and external organisations Working to set performance targets Using initiative to resolve scheduling and associated issues that occur within the team Ensuring scheduling is in line with service level commitments and requirements Building strong work relationships with your sub team and broader Scheduling team, as well as engineers Being a part of the broader Scheduling team, working towards hitting and surpassing company KPIs What you ll bring: Up to 2 years experience in associated field - desirable but not essential Knowledge of Meter Operators (MOP) - desirable but not essential Excellent Customer Care skills Excellent communication skills Good interpersonal skills Good MS Office knowledge Strong multitasking skills Strong problem-solving skills For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Apr 26, 2024
Full time
Our client is a fast-growing, technology-based business who are a market leader in the provision of energy data and services. They have been established for over 40 years and as a business, they currently have over 3.5k customers and employ over 300 people. They are looking to recruit two highly organised Scheduling Assistant's to join the scheduling team at their Bristol office. You will be joining a busy team who are responsible for installing and maintaining a new generation of Smart Meters across the UK - clever technology that enables a range of businesses to manage their energy use. Salary: £25,000 to £28,000 Hours: 35 hours per week, Monday to Friday, 9am-5pm Location: Bristol, Office/Hybrid, hybrid working available after training (2/3 days in office /home working) Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more! Interested? Here s more This role will primarily involve contacting the businesses portfolio of commercial customers to arrange Smart Meter appointments - including meter exchanges, meter maintenance and new connections. You will be part of a sub team that are responsible for efficiently arranging appointments for engineers within your region - considering travel time, engineer skill/authorisation levels and customer demand. What will your working week involve? Handling high volumes of inbound and outbound customer queries in relation to appointment booking, via telephony and email Responding to general customer enquiries according to the requirements of customer contracts in accordance with defined procedures Efficient scheduling of appointments into engineer s diaries Arranging completion of short notice emergency work to appropriate field operative taking into account productivity, operational and customer service requirements, including liaison with other departments and external organisations Working to set performance targets Using initiative to resolve scheduling and associated issues that occur within the team Ensuring scheduling is in line with service level commitments and requirements Building strong work relationships with your sub team and broader Scheduling team, as well as engineers Being a part of the broader Scheduling team, working towards hitting and surpassing company KPIs What you ll bring: Up to 2 years experience in associated field - desirable but not essential Knowledge of Meter Operators (MOP) - desirable but not essential Excellent Customer Care skills Excellent communication skills Good interpersonal skills Good MS Office knowledge Strong multitasking skills Strong problem-solving skills For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Job Title: Logistics / Purchasing Assistant Location: Newbury and Swindon (Based across two sites) Salary: £24,000 - £26,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Kosnic Lighting is a successful family run business experiencing rapid growth. Its increasing brand presence and innovative products have been pivotal to its ongoing success and we want that to continue and for you to be a part of that. About the Role: Kosnic Lighting have a fantastic opportunity for a talented logistics professional to join our exciting and growing company. This is your chance to utilise your logistics experience in a busy role where you ll be helping to manage the purchase of stock and ensuring these are delivered to our warehouse in a timely manner. You must have excellent communication skills and able to work under pressure. Please note this role will be based across two sites our site in Newbury and our site in Swindon. Key Responsibilities: - Management and administration of shipping and airfreight deliveries of stock preparing and checking shipping documents and ensuring costs are controlled - Liaise with external bodies and organisation, such as shipping authorities/customs - Liaise with multiple suppliers in China and resolve any issues - Processing purchase orders - Provide clear and regular communications on the arrival and movement of stock to internal teams - Scheduling containers for arrival in Warehouse - Manage and maintain product and supplier information on system - Assist with the quality control of goods ordered, liaising with suppliers with regards to faulty goods About you: At least 2 years experience of working in a similar role or logistics environment A sound understanding of international shipping terms and customs clearance documentation/processes The ability to communicate with people across all levels of the business. Highly organised, flexible and highly efficient Able to work under pressure and meet deadlines Multitasking and time-management skills, with the ability to prioritise workload Good attention to detail and accuracy Enjoys working in a small team Confident I.T skills, particularly in Excel Enjoys helping others, answering queries and resolving issues Mandarin speaking would be fantastic but not essential Benefits: Alongside having the opportunity to work with a fantastic, family friendly company, you will have access to the following benefits: Quarterly bonus to top up your earning potential Starting holiday entitlement of 23 days plus Bank holidays increasing up to 27 days Private healthcare cover which includes dental and optical cashback Pension Contribution to gym membership Up to 3 chillax days a year Access to Employee Assistance Program Cycle to Work scheme Major discount on our cool company lighting products Free hot drinks Free parking We love to socialise and celebrate quarterly prize draw, Christmas party, Chinese New Year, and lots of eating generally Additional Information: Candidates must have the right to work in the UK. Notice to all Recruitment Agencies we do not require help with this vacancy, thank you. Please click on the APPLY button to send your CV and cover letter for this role, detailing your salary expectations and experience. Candidates with the experience or relevant job titles of: Logistics Administrator, Transport Planner, Logistics Coordinator, Transport Coordinator, Administrative Assistant, Customer Support, Support Administrator, Support Staff, Business Administrator, Customer Support Advisor, Customer Services Officer, Admin Support, Logistics Analyst, Procurement Officer, Procurement Advisor, Purchaser, Procurement Administrator, Procurement Executive, Procurement Admin, Purchasing Assistant, Procurement Assistant may also be considered for this role.
Apr 25, 2024
Full time
Job Title: Logistics / Purchasing Assistant Location: Newbury and Swindon (Based across two sites) Salary: £24,000 - £26,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Kosnic Lighting is a successful family run business experiencing rapid growth. Its increasing brand presence and innovative products have been pivotal to its ongoing success and we want that to continue and for you to be a part of that. About the Role: Kosnic Lighting have a fantastic opportunity for a talented logistics professional to join our exciting and growing company. This is your chance to utilise your logistics experience in a busy role where you ll be helping to manage the purchase of stock and ensuring these are delivered to our warehouse in a timely manner. You must have excellent communication skills and able to work under pressure. Please note this role will be based across two sites our site in Newbury and our site in Swindon. Key Responsibilities: - Management and administration of shipping and airfreight deliveries of stock preparing and checking shipping documents and ensuring costs are controlled - Liaise with external bodies and organisation, such as shipping authorities/customs - Liaise with multiple suppliers in China and resolve any issues - Processing purchase orders - Provide clear and regular communications on the arrival and movement of stock to internal teams - Scheduling containers for arrival in Warehouse - Manage and maintain product and supplier information on system - Assist with the quality control of goods ordered, liaising with suppliers with regards to faulty goods About you: At least 2 years experience of working in a similar role or logistics environment A sound understanding of international shipping terms and customs clearance documentation/processes The ability to communicate with people across all levels of the business. Highly organised, flexible and highly efficient Able to work under pressure and meet deadlines Multitasking and time-management skills, with the ability to prioritise workload Good attention to detail and accuracy Enjoys working in a small team Confident I.T skills, particularly in Excel Enjoys helping others, answering queries and resolving issues Mandarin speaking would be fantastic but not essential Benefits: Alongside having the opportunity to work with a fantastic, family friendly company, you will have access to the following benefits: Quarterly bonus to top up your earning potential Starting holiday entitlement of 23 days plus Bank holidays increasing up to 27 days Private healthcare cover which includes dental and optical cashback Pension Contribution to gym membership Up to 3 chillax days a year Access to Employee Assistance Program Cycle to Work scheme Major discount on our cool company lighting products Free hot drinks Free parking We love to socialise and celebrate quarterly prize draw, Christmas party, Chinese New Year, and lots of eating generally Additional Information: Candidates must have the right to work in the UK. Notice to all Recruitment Agencies we do not require help with this vacancy, thank you. Please click on the APPLY button to send your CV and cover letter for this role, detailing your salary expectations and experience. Candidates with the experience or relevant job titles of: Logistics Administrator, Transport Planner, Logistics Coordinator, Transport Coordinator, Administrative Assistant, Customer Support, Support Administrator, Support Staff, Business Administrator, Customer Support Advisor, Customer Services Officer, Admin Support, Logistics Analyst, Procurement Officer, Procurement Advisor, Purchaser, Procurement Administrator, Procurement Executive, Procurement Admin, Purchasing Assistant, Procurement Assistant may also be considered for this role.
Job Title: Retrofit Support Officer Location: Bristol, Hybrid working Salary: 27,121 per annum Job Type: Full time, Permanent, 37.5 hours We seek a dynamic and driven Retrofit Support Officer to join our team. You will be responsible for assisting in the development of Retrofit West's technical design. Create quality assuring assessment and design documentation The Role: Construct home energy efficiency plans Provide advice and support to homeowners across the West of England You should have a strong understanding and passion for construction. You should be a highly organised and great communicator. This role requires you to be a proactive individual with a technical mind and a passion for achieving objectives through innovative solutions and collaborative teamwork. If you're ready to contribute your expertise to a dynamic team dedicated to advancing energy efficiency and sustainability in the West of England, we encourage you to apply today. Responsibilities include Oversee and ensure quality assurance of retrofit assessments conducted by service providers and delivery partners. Identify and onboard new service delivery partners to expand the program. Provide support in the growth of the project. Communicate with homeowners via phone to provide retrofit advice. Monitor and guide homeowners through their customer journey, assisting them in progressing to the next step. Research and maintain knowledge of new technologies, materials, innovations, regulations, and relevant topics to develop internal resources. Assist and guide residents from initial inquiry through assessment to post-installation for renewable technologies and retrofit. Assessment & Design: Provide assistance in the creation of Home Energy Efficiency Plans on behalf of our delivery partners. Undertake home surveys and simple retrofit assessment, including householder questionnaires, RdSAP assessments and energy modelling. Assist in the development and delivery of Retrofit West's design and installation, quality assurance services. Assist in the development of different design services documentation, including specification support and planning guidance. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop technical content and services and support the delivery of existing design projects. Any other duties as required by line manager. Requirements: An advanced qualification, or equivalent experience, in surveying, construction, architecture or energy. Minimum level 3 Award in Domestic Energy Awareness (or Equivalent) Some knowledge of the construction industry Some experience in housing, energy efficiency, conducting home surveys and working with householders Understanding of insulation and fabric measures, heating systems and renewable energy products Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Excellent customer service skills including ability to communicate professionally Ability to explain home energy topics clearly and simply Desirable: Qualified Retrofit Assessor with 1+ year(s) experience Level 3 Award in Energy Efficiency for Older and Traditional Buildings Knowledge of the PAS2035 Retrofit Advice and Assessment process. (Note that we will not be seeking or reporting PAS2035 compliance for our projects in the private housing sector). Understanding of energy modelling using RdSAP and full SAP or another method. Understanding of energy efficiency measures design and installation, particularly with traditional (solid wall) construction. Understanding in airtight, thermal bridge-free retrofit design and construction. Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Renewable Energy Administrative Assistant, Operations Coordinator, Renewable Energy Project Administrator, Renewable Energy Administrative Coordinator, Renewable Energy Administrative Specialist, Energy Project Support Officer, Renewable Energy Operations Administrator, Renewable Energy Administrative Associate, Business Support Officer, Renewable Energy Engineer, Engineering, Graduate Engineer, Graduate, may also be considered for this role
Apr 25, 2024
Full time
Job Title: Retrofit Support Officer Location: Bristol, Hybrid working Salary: 27,121 per annum Job Type: Full time, Permanent, 37.5 hours We seek a dynamic and driven Retrofit Support Officer to join our team. You will be responsible for assisting in the development of Retrofit West's technical design. Create quality assuring assessment and design documentation The Role: Construct home energy efficiency plans Provide advice and support to homeowners across the West of England You should have a strong understanding and passion for construction. You should be a highly organised and great communicator. This role requires you to be a proactive individual with a technical mind and a passion for achieving objectives through innovative solutions and collaborative teamwork. If you're ready to contribute your expertise to a dynamic team dedicated to advancing energy efficiency and sustainability in the West of England, we encourage you to apply today. Responsibilities include Oversee and ensure quality assurance of retrofit assessments conducted by service providers and delivery partners. Identify and onboard new service delivery partners to expand the program. Provide support in the growth of the project. Communicate with homeowners via phone to provide retrofit advice. Monitor and guide homeowners through their customer journey, assisting them in progressing to the next step. Research and maintain knowledge of new technologies, materials, innovations, regulations, and relevant topics to develop internal resources. Assist and guide residents from initial inquiry through assessment to post-installation for renewable technologies and retrofit. Assessment & Design: Provide assistance in the creation of Home Energy Efficiency Plans on behalf of our delivery partners. Undertake home surveys and simple retrofit assessment, including householder questionnaires, RdSAP assessments and energy modelling. Assist in the development and delivery of Retrofit West's design and installation, quality assurance services. Assist in the development of different design services documentation, including specification support and planning guidance. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop technical content and services and support the delivery of existing design projects. Any other duties as required by line manager. Requirements: An advanced qualification, or equivalent experience, in surveying, construction, architecture or energy. Minimum level 3 Award in Domestic Energy Awareness (or Equivalent) Some knowledge of the construction industry Some experience in housing, energy efficiency, conducting home surveys and working with householders Understanding of insulation and fabric measures, heating systems and renewable energy products Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Excellent customer service skills including ability to communicate professionally Ability to explain home energy topics clearly and simply Desirable: Qualified Retrofit Assessor with 1+ year(s) experience Level 3 Award in Energy Efficiency for Older and Traditional Buildings Knowledge of the PAS2035 Retrofit Advice and Assessment process. (Note that we will not be seeking or reporting PAS2035 compliance for our projects in the private housing sector). Understanding of energy modelling using RdSAP and full SAP or another method. Understanding of energy efficiency measures design and installation, particularly with traditional (solid wall) construction. Understanding in airtight, thermal bridge-free retrofit design and construction. Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Renewable Energy Administrative Assistant, Operations Coordinator, Renewable Energy Project Administrator, Renewable Energy Administrative Coordinator, Renewable Energy Administrative Specialist, Energy Project Support Officer, Renewable Energy Operations Administrator, Renewable Energy Administrative Associate, Business Support Officer, Renewable Energy Engineer, Engineering, Graduate Engineer, Graduate, may also be considered for this role
Service Care Solutions
Nottingham, Nottinghamshire
Job Title: Voids Works Planner Locations: Nottingham NG8 Contract Type : Ongoing Temp Work Pattern: 36 hours Start Date: ASAP A new opportunity has become available for full time Administrative assistant for a housing provider based in Nottingham. This role is responsible for overseeing and scheduling the workload of the Craft Operatives and/or Contractors by allocating and organising work through the relevant process. Main tasks and duties - Each individual Planner will be responsible for coordinating variable numbers of appointments/or works packages on a daily basis from start to finish ensuring these meet the section specific targets such as the 4 or 8 hour appointment . To be responsible for undertaking daily diary scheduling for numerous Operatives/contractors, producing supplementary documentation as required such as daily run sheet or works specification orders. To deal with all unavailable appointment periods by re-organisation of work to other operatives/contractors and negotiation with tenants as required. To liaise with Operatives/contractors and operational managers by telephone throughout the day, to ensure that all appointments and target dates are met and key performance indicator targets achieved. To coordinate the work for operatives/contractors and liaise to ensure that tasks are prioritised and completed effectively within key performance targets. To monitor, maintain and update electronic/manual appointment diaries to ensure effective management of appointments and ensure target/timescales are met. To deal, on a daily basis with emergency jobs, non-appointed tasks, variations, follow-on jobs, carded, cancelled and suspended jobs, making sure relevant systems are updated. To receive back, run sheets/works orders from each operative/contractor on a daily basis, making sure they match with the information entered onto the system the previous day and completing jobs on the relevant system. To effectively plan, organise, allocate and alter appointments for Craft Operatives/contractors through the appropriate process or system, reporting progress/performance to the Line Manager. Essential criteria and experience: Proven ability of providing a comprehensive administration service to a good standard of numeracy and literacy both verbally and in writing (preferably from a housing background) Proven experience of coordinating, managing and maintaining appointments and diaries of large teams within a fast passed pressurised environment Demonstrated firm but fair approach to managing, customer services and relationships, whilst maintaining a professional attitude Excellent organisation and prioritisation skills including managing manual and computerised diaries for teams Ability to use computer software programmes to ensure validity of data and input relevant data Ability to develop and present written or verbal information in a clear and concise manner Ability to demonstrate effective communication face to face, in meetings, by email and on the telephone when dealing with a wide range of customers including tenants, colleagues etc If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Apr 25, 2024
Seasonal
Job Title: Voids Works Planner Locations: Nottingham NG8 Contract Type : Ongoing Temp Work Pattern: 36 hours Start Date: ASAP A new opportunity has become available for full time Administrative assistant for a housing provider based in Nottingham. This role is responsible for overseeing and scheduling the workload of the Craft Operatives and/or Contractors by allocating and organising work through the relevant process. Main tasks and duties - Each individual Planner will be responsible for coordinating variable numbers of appointments/or works packages on a daily basis from start to finish ensuring these meet the section specific targets such as the 4 or 8 hour appointment . To be responsible for undertaking daily diary scheduling for numerous Operatives/contractors, producing supplementary documentation as required such as daily run sheet or works specification orders. To deal with all unavailable appointment periods by re-organisation of work to other operatives/contractors and negotiation with tenants as required. To liaise with Operatives/contractors and operational managers by telephone throughout the day, to ensure that all appointments and target dates are met and key performance indicator targets achieved. To coordinate the work for operatives/contractors and liaise to ensure that tasks are prioritised and completed effectively within key performance targets. To monitor, maintain and update electronic/manual appointment diaries to ensure effective management of appointments and ensure target/timescales are met. To deal, on a daily basis with emergency jobs, non-appointed tasks, variations, follow-on jobs, carded, cancelled and suspended jobs, making sure relevant systems are updated. To receive back, run sheets/works orders from each operative/contractor on a daily basis, making sure they match with the information entered onto the system the previous day and completing jobs on the relevant system. To effectively plan, organise, allocate and alter appointments for Craft Operatives/contractors through the appropriate process or system, reporting progress/performance to the Line Manager. Essential criteria and experience: Proven ability of providing a comprehensive administration service to a good standard of numeracy and literacy both verbally and in writing (preferably from a housing background) Proven experience of coordinating, managing and maintaining appointments and diaries of large teams within a fast passed pressurised environment Demonstrated firm but fair approach to managing, customer services and relationships, whilst maintaining a professional attitude Excellent organisation and prioritisation skills including managing manual and computerised diaries for teams Ability to use computer software programmes to ensure validity of data and input relevant data Ability to develop and present written or verbal information in a clear and concise manner Ability to demonstrate effective communication face to face, in meetings, by email and on the telephone when dealing with a wide range of customers including tenants, colleagues etc If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)