Location : Enfield Head Office & Home based Job type : Permanent Hours : Monday to Friday - 40 hours per week Salary : Circa £40k plus generous commission and benefits Closing Date : 07/05/2024We are expanding our integrated technical security solutions Team, if you are driven and eager to make your mark in the world of sales, this could be the perfect role for you.Here at Guarding UK, we pride ourselves on our technical security solutions protecting client assets and equipment to businesses nationwide. We have long-standing relationships with leading manufacturers and producers in the security industry, enabling us to deliver the most suitable and effective technical solutions to meet our clients' security needs. Key responsibilities: • Comprehensive Security Solutions: You will be responsible for driving sales of our technical security solutions which includes fully integrated protection systems, temporary security solutions, fire prevention technology, access control systems, CCTV alarm installations and video surveillance. • Client Relationship Management: You will cultivate and maintain strong relationships with both existing and prospective clients. Your expertise in security or facility services will enable you to conduct thorough needs assessments and propose solutions that address their specific security challenges.• Collaboration: You will collaborate closely with our suppliers to ensure seamless delivery and installation of security systems. Your understanding of security technology will facilitate effective communication with our technical counterparts, ensuring that client expectations are met with precision.• Strategic Sales Planning: You will develop and execute strategic sales plans tailored to the unique needs of each client. Your ability to identify opportunities and propose tailored security solutions will drive our revenue growth and enhance client satisfaction.• Industry Knowledge: You will be aware and ahead of industry trends, advancements in security technology, and competitor activities. Your knowledge and insights will enable you to position our offerings effectively in the market and maintain a competitive edge.• Flexibility and Travel: You will be flexible since you will travel across potential sites throughout the UK as part of client meetings, site visits and business development activities. Must have requirements: • Strategic Sales Expertise: Demonstrable success in surpassing sales targets, a self-starter keen to develop a lead role in a new division.• Exceptional Communicator: Your prowess in communication, negotiation, and presentation will serve as the cornerstone in fostering trust and closing pivotal deals that drive our business towards unprecedented growth.• Results-Driven: We're not just about meeting targets; we're about exceeding them. Your relentless focus on results and commitment to exceptional customer service will set new standards in our industry.• Insightful Perspective: Your ability to forecast sales, recognize market trends, and provide insightful analysis will be instrumental in shaping our strategy and staying ahead of the competition.• Driving Licence: Must be valid. Desirable requirements: • Expertise in Security Services: As our Security Technical Sales Specialist, you possess a deep understanding of various security services and technologies. Your experience in selling integrated security solutions will be crucial in effectively communicating the value proposition to potential clients.• Technical Expertise/Experience: A detailed knowledge of security, fire and monitoring technologies together with emerging solutions and trends. About you You are a self-starter, driven by a desire to excel in your career. You'll have the autonomy to develop your own style and approach, empowering you to achieve your full potential and drive sales success. You will have the opportunity to not only advance your own career but also to build and lead your own sales team. As you demonstrate your expertise and success, you'll have the chance to take on leadership roles and shape the future of our sales organisation. What's on offer We offer a competitive commission structure designed to incentivise your success. Your hard work and dedication will be rewarded with lucrative commission opportunities, ensuring that your efforts translate into financial rewards. We offer benefits that promote health and well-being. • Salary Saving Scheme • Employee Recognition Scheme • Employee Assistance Program • Length of Service Rewards • Cash Health Plan• Ride to Work SchemeGuarding UK?is an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated. We reserve the right to stop taking applications when we have had a suitable number of responses.You may have experience of the following: Sales Representative, Business Development Manager, Account Executive, Sales Consultant, Sales Manager, Client Relationship Manager, Account Manager, Sales Specialist, Sales Associate, Customer Success Manager, Sales Coordinator, Territory Manager, Sales Advisor, Inside Sales Representative, Key Account Manager, etc. REF-
Apr 30, 2024
Full time
Location : Enfield Head Office & Home based Job type : Permanent Hours : Monday to Friday - 40 hours per week Salary : Circa £40k plus generous commission and benefits Closing Date : 07/05/2024We are expanding our integrated technical security solutions Team, if you are driven and eager to make your mark in the world of sales, this could be the perfect role for you.Here at Guarding UK, we pride ourselves on our technical security solutions protecting client assets and equipment to businesses nationwide. We have long-standing relationships with leading manufacturers and producers in the security industry, enabling us to deliver the most suitable and effective technical solutions to meet our clients' security needs. Key responsibilities: • Comprehensive Security Solutions: You will be responsible for driving sales of our technical security solutions which includes fully integrated protection systems, temporary security solutions, fire prevention technology, access control systems, CCTV alarm installations and video surveillance. • Client Relationship Management: You will cultivate and maintain strong relationships with both existing and prospective clients. Your expertise in security or facility services will enable you to conduct thorough needs assessments and propose solutions that address their specific security challenges.• Collaboration: You will collaborate closely with our suppliers to ensure seamless delivery and installation of security systems. Your understanding of security technology will facilitate effective communication with our technical counterparts, ensuring that client expectations are met with precision.• Strategic Sales Planning: You will develop and execute strategic sales plans tailored to the unique needs of each client. Your ability to identify opportunities and propose tailored security solutions will drive our revenue growth and enhance client satisfaction.• Industry Knowledge: You will be aware and ahead of industry trends, advancements in security technology, and competitor activities. Your knowledge and insights will enable you to position our offerings effectively in the market and maintain a competitive edge.• Flexibility and Travel: You will be flexible since you will travel across potential sites throughout the UK as part of client meetings, site visits and business development activities. Must have requirements: • Strategic Sales Expertise: Demonstrable success in surpassing sales targets, a self-starter keen to develop a lead role in a new division.• Exceptional Communicator: Your prowess in communication, negotiation, and presentation will serve as the cornerstone in fostering trust and closing pivotal deals that drive our business towards unprecedented growth.• Results-Driven: We're not just about meeting targets; we're about exceeding them. Your relentless focus on results and commitment to exceptional customer service will set new standards in our industry.• Insightful Perspective: Your ability to forecast sales, recognize market trends, and provide insightful analysis will be instrumental in shaping our strategy and staying ahead of the competition.• Driving Licence: Must be valid. Desirable requirements: • Expertise in Security Services: As our Security Technical Sales Specialist, you possess a deep understanding of various security services and technologies. Your experience in selling integrated security solutions will be crucial in effectively communicating the value proposition to potential clients.• Technical Expertise/Experience: A detailed knowledge of security, fire and monitoring technologies together with emerging solutions and trends. About you You are a self-starter, driven by a desire to excel in your career. You'll have the autonomy to develop your own style and approach, empowering you to achieve your full potential and drive sales success. You will have the opportunity to not only advance your own career but also to build and lead your own sales team. As you demonstrate your expertise and success, you'll have the chance to take on leadership roles and shape the future of our sales organisation. What's on offer We offer a competitive commission structure designed to incentivise your success. Your hard work and dedication will be rewarded with lucrative commission opportunities, ensuring that your efforts translate into financial rewards. We offer benefits that promote health and well-being. • Salary Saving Scheme • Employee Recognition Scheme • Employee Assistance Program • Length of Service Rewards • Cash Health Plan• Ride to Work SchemeGuarding UK?is an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated. We reserve the right to stop taking applications when we have had a suitable number of responses.You may have experience of the following: Sales Representative, Business Development Manager, Account Executive, Sales Consultant, Sales Manager, Client Relationship Manager, Account Manager, Sales Specialist, Sales Associate, Customer Success Manager, Sales Coordinator, Territory Manager, Sales Advisor, Inside Sales Representative, Key Account Manager, etc. REF-
Position: Contract Support Administrator / Coordinator Location: Mytchett, Camberley Duration: Permanent Salary: £21,000 - £23,000 subject to experience We are looking for an Administrator to join a newly established company in the fire and security sector based in the Camberley area. This administrator will be dealing with the planning and scheduling of all visits, call outs, repairs, and remedial works. This position will be supporting the contract managers with administration duties that will include diary management, small quotations, contract administration, as well as updating the CRM systems. This is an office-based position, so there is no remote working. Requirements - Any Administration background accepted - Coordinating experience is preferred but not essential - Based in a commutable distance to Mytchett, Surrey - Must be willing to work in the office as there is no remote working - Team player - Excellent communication skills Package - Basic salary subject to experience level - Monday to Friday positions - Office hours 8:30am until 5pm - 25 days holiday plus bank holidays - Pension - Potential for internal progression We are looking to interview as soon as possible. If you are interested in this position, please send your CV or contact Charlotte Meehan ASAP.
Apr 30, 2024
Full time
Position: Contract Support Administrator / Coordinator Location: Mytchett, Camberley Duration: Permanent Salary: £21,000 - £23,000 subject to experience We are looking for an Administrator to join a newly established company in the fire and security sector based in the Camberley area. This administrator will be dealing with the planning and scheduling of all visits, call outs, repairs, and remedial works. This position will be supporting the contract managers with administration duties that will include diary management, small quotations, contract administration, as well as updating the CRM systems. This is an office-based position, so there is no remote working. Requirements - Any Administration background accepted - Coordinating experience is preferred but not essential - Based in a commutable distance to Mytchett, Surrey - Must be willing to work in the office as there is no remote working - Team player - Excellent communication skills Package - Basic salary subject to experience level - Monday to Friday positions - Office hours 8:30am until 5pm - 25 days holiday plus bank holidays - Pension - Potential for internal progression We are looking to interview as soon as possible. If you are interested in this position, please send your CV or contact Charlotte Meehan ASAP.
Description To support the Entertainment and Leisure HOD in the overall success and consistent running of the entertainment operation and delivery. To support the communication between resort and the Guests for relevant Break information including Guides, Schedules, Posters, and Digitial Communication. To support the communication between resort and visiting artistes for both family and Live Music Weekends including technical and hospitality riders, accommodation requests and further information. Data input and support for Booking and management of activity booking systems. Key Responsibilities Co-ordinate all resort communication going to our guests. Working to support the Entertainments and Leisure HOD to schedule all entertainment and leisure products across multiple venues, taking into consideration touring restrictions, resort operation, team restrictions and appropriate times for product and turn around. In conjunction with Resort communication the entertainments administrative co-ordinator will be responsible for collateral used by entertainments and leisure for signage, posters, resort screens and digital signage. Work to deadlines on data input to achieve targets of making information live for our guests. Work to support the entertainment and leisure HOD by co-ordinating feedback from the other entertainment and leisure leaders on overall entertainment schedules and any operational issues that may arise by break. Ensure that all artistes are contacted in due time before their performance date and provide/and gain all relevant information needed pre-arrival Co-ordinate the communication and logistics of each visiting artiste requirements with the technical support teams and Entertainment experience manager (where applicable) Book all accommodation requirements for visiting artistes and entertainment contractors/suppliers. Working with the Entertainments and Leisure HOD to ensure all hospitality needs can be met - where applicable. Support the department operation and yield manage the booking systems and activity offer, by coordinating the release of high demand activities along side of inputting data, monitoring and keeping the Skills, Knowledge & Expertise Adhering to all company procedures, best practices, support resort and branding guidelines Following all relevant legislation including health, safety, hygiene and fire Ensuring the safety of customers and team members, and security of acts, merchandise and equipment Work across both family and live music weekends, and have an active role in communication with conference and events. General support for the entertainments and Leisure department and other operational departments of the resort, where needed. Supporting the department as a duty manager for daytime and evening shifts. In addition to your normal duties, you may be required to assist with duties not directly linked to your job description but commensurate with your position and in accordance with the job purpose from time to time. Your co-operation will always be appreciated but not abused. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 30, 2024
Full time
Description To support the Entertainment and Leisure HOD in the overall success and consistent running of the entertainment operation and delivery. To support the communication between resort and the Guests for relevant Break information including Guides, Schedules, Posters, and Digitial Communication. To support the communication between resort and visiting artistes for both family and Live Music Weekends including technical and hospitality riders, accommodation requests and further information. Data input and support for Booking and management of activity booking systems. Key Responsibilities Co-ordinate all resort communication going to our guests. Working to support the Entertainments and Leisure HOD to schedule all entertainment and leisure products across multiple venues, taking into consideration touring restrictions, resort operation, team restrictions and appropriate times for product and turn around. In conjunction with Resort communication the entertainments administrative co-ordinator will be responsible for collateral used by entertainments and leisure for signage, posters, resort screens and digital signage. Work to deadlines on data input to achieve targets of making information live for our guests. Work to support the entertainment and leisure HOD by co-ordinating feedback from the other entertainment and leisure leaders on overall entertainment schedules and any operational issues that may arise by break. Ensure that all artistes are contacted in due time before their performance date and provide/and gain all relevant information needed pre-arrival Co-ordinate the communication and logistics of each visiting artiste requirements with the technical support teams and Entertainment experience manager (where applicable) Book all accommodation requirements for visiting artistes and entertainment contractors/suppliers. Working with the Entertainments and Leisure HOD to ensure all hospitality needs can be met - where applicable. Support the department operation and yield manage the booking systems and activity offer, by coordinating the release of high demand activities along side of inputting data, monitoring and keeping the Skills, Knowledge & Expertise Adhering to all company procedures, best practices, support resort and branding guidelines Following all relevant legislation including health, safety, hygiene and fire Ensuring the safety of customers and team members, and security of acts, merchandise and equipment Work across both family and live music weekends, and have an active role in communication with conference and events. General support for the entertainments and Leisure department and other operational departments of the resort, where needed. Supporting the department as a duty manager for daytime and evening shifts. In addition to your normal duties, you may be required to assist with duties not directly linked to your job description but commensurate with your position and in accordance with the job purpose from time to time. Your co-operation will always be appreciated but not abused. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Service Co-ordinator Job Purpose Responsible for managing the service desk operations, handling customer enquiries, service desk tickets, and ensuring timely delivery of service call outs. Arranging engineers to attend site, ensuring customer SLAs are met. Supporting the daily functions of the service desk as part of the Service team to ensure the co-ordination of service requests, managing workflows, and maintain customer satisfaction, reporting directly to Head of Service. Key responsibilities and accountabilities Use all forms of communication, telephone email etc with professionalism courtesy & accurately record instructions and requests from clients and others. Handling service calls via phone, email and direct into ticketing system Ensure customers portals are updated with service dockets, and to keep the clients updated with the status of their tickets Provide general support to the Head of Service Pass new calls to the most appropriate engineer to complete Provide status update information to clients or their representatives Arrange for quotes to be prepared and sent to clients, where additional work is required, following a call out Liaising internally with all departments to ensure clients needs are always met Respond promptly to customer enquires and provide appropriate solutions, or escalate issues as needed Undertake general administration duties around the office as directed from time to time Person specification Essential Have a positive attitude to work and punctuality, able to work in an open office collaboratively with others across the business. Willingness & desire to become an integral part of the team taking on more challenging and complex duties to the benefit of the business and enhance personal development Good personal appearance commensurate with working in an office where clients and VIP's may visit from time to time. Good standard of keyboard skills and familiarity with computer work and software packages such as Word, Excel and outlook Able to work and think independently as well as working as part of a team Willingness to take part in external training opportunities that may arise Proven experience in a customer service or similar industry fire/security Excellent organizational and time-management skills Desirable Existing knowledge and experience of Dynamics Package Recognised keyboard and software package certification Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as required.
Apr 29, 2024
Full time
Service Co-ordinator Job Purpose Responsible for managing the service desk operations, handling customer enquiries, service desk tickets, and ensuring timely delivery of service call outs. Arranging engineers to attend site, ensuring customer SLAs are met. Supporting the daily functions of the service desk as part of the Service team to ensure the co-ordination of service requests, managing workflows, and maintain customer satisfaction, reporting directly to Head of Service. Key responsibilities and accountabilities Use all forms of communication, telephone email etc with professionalism courtesy & accurately record instructions and requests from clients and others. Handling service calls via phone, email and direct into ticketing system Ensure customers portals are updated with service dockets, and to keep the clients updated with the status of their tickets Provide general support to the Head of Service Pass new calls to the most appropriate engineer to complete Provide status update information to clients or their representatives Arrange for quotes to be prepared and sent to clients, where additional work is required, following a call out Liaising internally with all departments to ensure clients needs are always met Respond promptly to customer enquires and provide appropriate solutions, or escalate issues as needed Undertake general administration duties around the office as directed from time to time Person specification Essential Have a positive attitude to work and punctuality, able to work in an open office collaboratively with others across the business. Willingness & desire to become an integral part of the team taking on more challenging and complex duties to the benefit of the business and enhance personal development Good personal appearance commensurate with working in an office where clients and VIP's may visit from time to time. Good standard of keyboard skills and familiarity with computer work and software packages such as Word, Excel and outlook Able to work and think independently as well as working as part of a team Willingness to take part in external training opportunities that may arise Proven experience in a customer service or similar industry fire/security Excellent organizational and time-management skills Desirable Existing knowledge and experience of Dynamics Package Recognised keyboard and software package certification Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as required.
Recruitment Solutions are working with a market leading logistics business, who have distribution centre's across the globe. Due to continued growth we are looking for a Health and Safety / Facilities Co-Ordinator to join the team. The candidate would be expected to provide general administrative support for all H&S and facilities matters. Key Responsibilities (Health & Safety) Organise and attend health and safety meetings with management teams to raise issues and keep up to date on any changes in legislation Daily & Weekly inspections of the site to ensure working area is safe Carry out DSE assessments Carry out visitor inductions Reviewing and updating risk assessments with the help of the HR manager Organising fire marshal training and ensuring marshals are aware of their duties Keeping up to date with the latest HSE guidelines Any other administrative tasks relating to H&S (Facilities) Daily & Weekly inspections of building to ensure everything is in working order Arranging for external contractors and the maintenance company to attend the site to fix issues to keep the building maintained and safe Managing the cleaning contract to ensure cleaners are completing their weekly cleaning schedule Managing the security contract (General Affairs) Raising approvals Costing new suppliers and/or contractors as required and on-boarding them Ordering PPE for staff Any other administrative tasks Candidate Expectations: Previous experience working in H&S / Facilities is preferred Awareness of Health and safety regulations IOSH Managing safely certificate is preferred Knowledge of MS packages (Excel / Outlook) Ability to work independently Team player Working Days, Hours & Salary: Monday - Friday 8am - 4:30pm or 9am - 5:30pm 25 - 30k p/annum (DOE) If you're interested in this role please click on " Apply " or call Recruitment Solutions on (phone number removed)
Apr 29, 2024
Full time
Recruitment Solutions are working with a market leading logistics business, who have distribution centre's across the globe. Due to continued growth we are looking for a Health and Safety / Facilities Co-Ordinator to join the team. The candidate would be expected to provide general administrative support for all H&S and facilities matters. Key Responsibilities (Health & Safety) Organise and attend health and safety meetings with management teams to raise issues and keep up to date on any changes in legislation Daily & Weekly inspections of the site to ensure working area is safe Carry out DSE assessments Carry out visitor inductions Reviewing and updating risk assessments with the help of the HR manager Organising fire marshal training and ensuring marshals are aware of their duties Keeping up to date with the latest HSE guidelines Any other administrative tasks relating to H&S (Facilities) Daily & Weekly inspections of building to ensure everything is in working order Arranging for external contractors and the maintenance company to attend the site to fix issues to keep the building maintained and safe Managing the cleaning contract to ensure cleaners are completing their weekly cleaning schedule Managing the security contract (General Affairs) Raising approvals Costing new suppliers and/or contractors as required and on-boarding them Ordering PPE for staff Any other administrative tasks Candidate Expectations: Previous experience working in H&S / Facilities is preferred Awareness of Health and safety regulations IOSH Managing safely certificate is preferred Knowledge of MS packages (Excel / Outlook) Ability to work independently Team player Working Days, Hours & Salary: Monday - Friday 8am - 4:30pm or 9am - 5:30pm 25 - 30k p/annum (DOE) If you're interested in this role please click on " Apply " or call Recruitment Solutions on (phone number removed)
An SME tech business is looking recruit a Part Time Facilities Co-Ordinator to work in their offices for 15 hours per week spread across Tuesday to Thursday. The role will oversee the operation and maintenance of building systems and services. More specifically the responsibilities will be: Primary contact for all facilities issues, liaising directly with the landlord and property management company. Provide facilities support with contractors, maintenance, cleaning. Obtaining quotes and preparing tenders Administration of First Aid and Fire Marshal responsibilities, certification etc Health and Safety in the office Ensuring the work environment is in good order. Responsibility for Security Access control - key fob entry system Supporting staff events Main contact for phone enquiries Overall responsibility for office supplies and filing systems Welcoming visitors, arranging refreshments etc You will have strong written and verbal communication skills with good IT literacy, be highly organised and a keen eye for detail. You will approach problems in a logical manner and remain calm in a busy environment. Health and Safety knowledge or any quality certifications would be beneficial. Great working environment.
Apr 29, 2024
Full time
An SME tech business is looking recruit a Part Time Facilities Co-Ordinator to work in their offices for 15 hours per week spread across Tuesday to Thursday. The role will oversee the operation and maintenance of building systems and services. More specifically the responsibilities will be: Primary contact for all facilities issues, liaising directly with the landlord and property management company. Provide facilities support with contractors, maintenance, cleaning. Obtaining quotes and preparing tenders Administration of First Aid and Fire Marshal responsibilities, certification etc Health and Safety in the office Ensuring the work environment is in good order. Responsibility for Security Access control - key fob entry system Supporting staff events Main contact for phone enquiries Overall responsibility for office supplies and filing systems Welcoming visitors, arranging refreshments etc You will have strong written and verbal communication skills with good IT literacy, be highly organised and a keen eye for detail. You will approach problems in a logical manner and remain calm in a busy environment. Health and Safety knowledge or any quality certifications would be beneficial. Great working environment.
Position: Contract Support Administrator / Coordinator Location: Mytchett, Camberley Duration: Permanent Salary: £21,000 - £23,000 subject to experience We are looking for an Administrator to join a newly established company in the fire and security sector based in the Camberley area. This administrator will be dealing with the planning and scheduling of all visits, call outs, repairs, and remedial works. This position will be supporting the contract managers with administration duties that will include diary management, small quotations, contract administration, as well as updating the CRM systems. This is an office-based position, so there is no remote working. Requirements - Any Administration background accepted - Coordinating experience is preferred but not essential - Based in a commutable distance to Mytchett, Surrey - Must be willing to work in the office as there is no remote working - Team player - Excellent communication skills Package - Basic salary subject to experience level - Monday to Friday positions - Office hours 8:30am until 5pm - 25 days holiday plus bank holidays - Pension - Potential for internal progression We are looking to interview as soon as possible. If you are interested in this position, please send your CV or contact Charlotte Meehan ASAP.
Apr 29, 2024
Full time
Position: Contract Support Administrator / Coordinator Location: Mytchett, Camberley Duration: Permanent Salary: £21,000 - £23,000 subject to experience We are looking for an Administrator to join a newly established company in the fire and security sector based in the Camberley area. This administrator will be dealing with the planning and scheduling of all visits, call outs, repairs, and remedial works. This position will be supporting the contract managers with administration duties that will include diary management, small quotations, contract administration, as well as updating the CRM systems. This is an office-based position, so there is no remote working. Requirements - Any Administration background accepted - Coordinating experience is preferred but not essential - Based in a commutable distance to Mytchett, Surrey - Must be willing to work in the office as there is no remote working - Team player - Excellent communication skills Package - Basic salary subject to experience level - Monday to Friday positions - Office hours 8:30am until 5pm - 25 days holiday plus bank holidays - Pension - Potential for internal progression We are looking to interview as soon as possible. If you are interested in this position, please send your CV or contact Charlotte Meehan ASAP.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We'll help you succeed As an Office Coordinator working in our East Anglia Hub Operations team, this key role will assist with the coordination of facilities across two hubs. Assist with the management of Local Hub contracts for hard and soft services. Responsible for H&S, IT liaison, Information Security and Environmental champion compliance/CSR, Fire Warden, First Aider, DSE Assessor in two local hubs. Managing requests from multiple stakeholders across the two hubs. The role will include day-to-day tasks, project work and ad hoc requests. The role is an important part of the department to provide an efficient, effective and professional coordination to the teams to deliver a quality services. The Facilities team are responsible for the smooth running of the offices and working closely with the SBU Lead Partner and PFM Team (Property & Facilities Management), which enables effective planning of the hub operations. Key areas include responding to requests for managing the hubs in a timely manner by proposing possible solutions or escalating where appropriate. In this key role you'll also: Be based in Ipswich and travelling to our Norwich office once a week Ensuring relevant certification is shown in the office and in date Co-ordinating Department/stream information for the Senior PFM Manager/Lead SBU Partner Ensure the office is compliant with Health & Safety (H & S), Fire & Environmental regulations at all times Awareness of the office's Legionella Management system, assisting with compliance with current regulations Conduct H&S audits on a weekly and monthly basis and report findings to the Senior PFM Manager Watch and report that office staff are complying with regulations and that the H & S reporting system is updated Work with the Department H&S Representatives Advise departments on completing Risk Assessments for events and client site working Ensure incidents and accidents are recorded in accordance with the Firms Policy and assist with investigations as required Provide facilities support to the office for Business Continuity Assist with auditing and paperwork to keep the office is compliant ready for the ISO14001:2015 standard Assist with filing required data for the annual SECR in the required timescales Assist with audits and collating information required data for ESOS in the required timescales Assist with audits and collating information for PAS2060 Carbon Neutral status Understand from the Senior PFM Manager the office budgets to assist with ensuring no overspends Assist in raising Purchase Orders and coding invoices Assist with the Information Security audits and help updating the office business continuity plans when required Keep the Information Security Team and Lead SBU Partner up-to-date with anyone losing passes/laptops and any paperwork issues Check PPMs are completed correctly and relevant meter readings taken Chief fire warden for offices and ensure fire warden training is up-to-date First aider and ensure appropriate first aiders are qualified Environmental champion in the office and assist with projects as they arise Order DSE equipment as requested by the Senior PFM Manager Ensure that hub staff are complying with regulations and that the H & S reporting system is updated Ensure that First Aider certifications for qualified individuals are in date and that relevant training has been completed Ensure that H & S Representative and DSE Assessor certifications are in date and that relevant training has been completed. Experience working in a facilities role, ideally in the professional services industry IT literate with a high competence in MS Office (especially Excel, Word); Workday and Retain Enterprise knowledge ideal but not essential Ability to work in a busy environment, meet deadlines, and to respond quickly Excellent communication skills, both written and oral, and the ability to communicate with a number of key senior, partner stakeholders Excellent interpersonal skills in order to build strong relationships with stakeholders IOSH Qualified or equivalent ISO14001:2015 and PAS 2060 Environmental awareness First aid and fire warden trained preferred Able to use initiative and work under pressure with accuracy and focus You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
Apr 28, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We'll help you succeed As an Office Coordinator working in our East Anglia Hub Operations team, this key role will assist with the coordination of facilities across two hubs. Assist with the management of Local Hub contracts for hard and soft services. Responsible for H&S, IT liaison, Information Security and Environmental champion compliance/CSR, Fire Warden, First Aider, DSE Assessor in two local hubs. Managing requests from multiple stakeholders across the two hubs. The role will include day-to-day tasks, project work and ad hoc requests. The role is an important part of the department to provide an efficient, effective and professional coordination to the teams to deliver a quality services. The Facilities team are responsible for the smooth running of the offices and working closely with the SBU Lead Partner and PFM Team (Property & Facilities Management), which enables effective planning of the hub operations. Key areas include responding to requests for managing the hubs in a timely manner by proposing possible solutions or escalating where appropriate. In this key role you'll also: Be based in Ipswich and travelling to our Norwich office once a week Ensuring relevant certification is shown in the office and in date Co-ordinating Department/stream information for the Senior PFM Manager/Lead SBU Partner Ensure the office is compliant with Health & Safety (H & S), Fire & Environmental regulations at all times Awareness of the office's Legionella Management system, assisting with compliance with current regulations Conduct H&S audits on a weekly and monthly basis and report findings to the Senior PFM Manager Watch and report that office staff are complying with regulations and that the H & S reporting system is updated Work with the Department H&S Representatives Advise departments on completing Risk Assessments for events and client site working Ensure incidents and accidents are recorded in accordance with the Firms Policy and assist with investigations as required Provide facilities support to the office for Business Continuity Assist with auditing and paperwork to keep the office is compliant ready for the ISO14001:2015 standard Assist with filing required data for the annual SECR in the required timescales Assist with audits and collating information required data for ESOS in the required timescales Assist with audits and collating information for PAS2060 Carbon Neutral status Understand from the Senior PFM Manager the office budgets to assist with ensuring no overspends Assist in raising Purchase Orders and coding invoices Assist with the Information Security audits and help updating the office business continuity plans when required Keep the Information Security Team and Lead SBU Partner up-to-date with anyone losing passes/laptops and any paperwork issues Check PPMs are completed correctly and relevant meter readings taken Chief fire warden for offices and ensure fire warden training is up-to-date First aider and ensure appropriate first aiders are qualified Environmental champion in the office and assist with projects as they arise Order DSE equipment as requested by the Senior PFM Manager Ensure that hub staff are complying with regulations and that the H & S reporting system is updated Ensure that First Aider certifications for qualified individuals are in date and that relevant training has been completed Ensure that H & S Representative and DSE Assessor certifications are in date and that relevant training has been completed. Experience working in a facilities role, ideally in the professional services industry IT literate with a high competence in MS Office (especially Excel, Word); Workday and Retain Enterprise knowledge ideal but not essential Ability to work in a busy environment, meet deadlines, and to respond quickly Excellent communication skills, both written and oral, and the ability to communicate with a number of key senior, partner stakeholders Excellent interpersonal skills in order to build strong relationships with stakeholders IOSH Qualified or equivalent ISO14001:2015 and PAS 2060 Environmental awareness First aid and fire warden trained preferred Able to use initiative and work under pressure with accuracy and focus You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
Purpose of the Role The role of the Assistant Estate Manager is to support the Estate Manager in their role to ensure the overall smooth running of the buildings and estate. This includes supporting in the recruitment and training of site-staff whilst maintaining a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Working alongside the Estates Manager, the post holder will undertake the following: Act as a site co-ordinator for on-site works and contractor/client/client representative site visits Manage contractor site access and permits to work for service provider contracts, proactively ensuring the maintenance of sound working relationships and tight standards of financial and contract management. Managing the use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Liaise with Clients, tenants and leaseholders to ensure compliance Undertake site checks across all common areas of the buildings and estate on a regular basis having regard for state of repair Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. Ensure compliance at all times with operational standards Deputise for the Estates Manager in their absence Safety & Security Ensure that the day-to-day running of the buildings and estate is effective and efficient. Ensure that all personnel complete duties to the highest standard and are well presented. Keep service areas in a clean, tidy and secure condition and control vehicular traffic in these areas. Ensure all accidents and near misses are recorded and attend to any serious incidents that occur. Control and re-order first aid kit supplies ensuring that there are sufficient staff are on site to administer first aid as and when needed. Ensure that fire and health and safety regulations are adhered to in all buildings by inspection, checking the signs, advising on defects, improvements required, etc. Monitor and maintain Health and Safety Records in accordance with the frequency required by the site Health and Safety manual. Walk the public areas on a regular basis throughout the day checking on cleanliness, maintenance, landscaping etc. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Liaise with tenants/Leaseholders/Client and the Police in any reported incidents on site. Ensure that all insurance risk control requirements and, where appropriate, recommendations, are undertaken. Ensure that daily checks are undertaken of the common areas of the estate and buildings and that all necessary remedial works are undertaken within a reasonable time period. Where remedial works are required immediately, the area in question must be cordoned off and made safe for all visitors, tenants, etc. Ensure that all health and safety and insurance details are updated and kept on site in respect of the retained contractors. Ensure that Health and Safety policy is complied with at all times. Control and monitor the keys for all common areas in the buildings and any estate serviced areas Enquiries Deal with enquiries by telephone, personal visits from tenants, leaseholders, contractors, the public, or whoever may have reason to make contact. Have an agreed rota with the Estate Manager to be on hand to deal with any 'out of hours' calls. Public Relations Establishing and developing good relations and partnerships with various authorities and local agencies, notably: - Local authority Police Fire brigade Public transport providers Canal & River Trust Promotions/Events Ensure that any promotional activities and events on site are carried out with due care and attention to the health safety and welfare of staff, customers and occupiers. Staff Working with site staff and contractors towards achievement of their goals. Identifying and implementing training and development programs and pursuing suitable training solutions. Ensure that both in house staff and contractors are smart and well presented at all times. To work alongside the Estates Manager to ensure the smooth running of the estate and buildings To cover the role & responsibilities of the Estates Manager in their absence Quality Assurance Devising a training program for all on-site staff, where required Adhering to all quality assurance requirements. Skills, Knowledge and Experience Essential Experience in the provision of maintenance services to a busy environment visited by members of the public. Experience in setting up and administration of detailed record keeping systems. Knowledge and/ or experience managing services to an agreed budget. Able to work on own initiative and meet tight deadlines. Excellent communication skills. Willingness to adopt a flexible approach to working patterns in order to respond to the changing needs of a retail environment. Desirable IOSH/NEBOSH Health & Safety qualifications. Operational experience within the residential sector at supervisory level. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. First Aid qualifications. Liaison with Police, Fire and Government Enforcement office. Working Hours - Mon-Fri 08:00-16:00 Salary - £26,000-£28,000 Please see our Benefits Booklet for more information.
Apr 26, 2024
Full time
Purpose of the Role The role of the Assistant Estate Manager is to support the Estate Manager in their role to ensure the overall smooth running of the buildings and estate. This includes supporting in the recruitment and training of site-staff whilst maintaining a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Working alongside the Estates Manager, the post holder will undertake the following: Act as a site co-ordinator for on-site works and contractor/client/client representative site visits Manage contractor site access and permits to work for service provider contracts, proactively ensuring the maintenance of sound working relationships and tight standards of financial and contract management. Managing the use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Liaise with Clients, tenants and leaseholders to ensure compliance Undertake site checks across all common areas of the buildings and estate on a regular basis having regard for state of repair Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. Ensure compliance at all times with operational standards Deputise for the Estates Manager in their absence Safety & Security Ensure that the day-to-day running of the buildings and estate is effective and efficient. Ensure that all personnel complete duties to the highest standard and are well presented. Keep service areas in a clean, tidy and secure condition and control vehicular traffic in these areas. Ensure all accidents and near misses are recorded and attend to any serious incidents that occur. Control and re-order first aid kit supplies ensuring that there are sufficient staff are on site to administer first aid as and when needed. Ensure that fire and health and safety regulations are adhered to in all buildings by inspection, checking the signs, advising on defects, improvements required, etc. Monitor and maintain Health and Safety Records in accordance with the frequency required by the site Health and Safety manual. Walk the public areas on a regular basis throughout the day checking on cleanliness, maintenance, landscaping etc. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Liaise with tenants/Leaseholders/Client and the Police in any reported incidents on site. Ensure that all insurance risk control requirements and, where appropriate, recommendations, are undertaken. Ensure that daily checks are undertaken of the common areas of the estate and buildings and that all necessary remedial works are undertaken within a reasonable time period. Where remedial works are required immediately, the area in question must be cordoned off and made safe for all visitors, tenants, etc. Ensure that all health and safety and insurance details are updated and kept on site in respect of the retained contractors. Ensure that Health and Safety policy is complied with at all times. Control and monitor the keys for all common areas in the buildings and any estate serviced areas Enquiries Deal with enquiries by telephone, personal visits from tenants, leaseholders, contractors, the public, or whoever may have reason to make contact. Have an agreed rota with the Estate Manager to be on hand to deal with any 'out of hours' calls. Public Relations Establishing and developing good relations and partnerships with various authorities and local agencies, notably: - Local authority Police Fire brigade Public transport providers Canal & River Trust Promotions/Events Ensure that any promotional activities and events on site are carried out with due care and attention to the health safety and welfare of staff, customers and occupiers. Staff Working with site staff and contractors towards achievement of their goals. Identifying and implementing training and development programs and pursuing suitable training solutions. Ensure that both in house staff and contractors are smart and well presented at all times. To work alongside the Estates Manager to ensure the smooth running of the estate and buildings To cover the role & responsibilities of the Estates Manager in their absence Quality Assurance Devising a training program for all on-site staff, where required Adhering to all quality assurance requirements. Skills, Knowledge and Experience Essential Experience in the provision of maintenance services to a busy environment visited by members of the public. Experience in setting up and administration of detailed record keeping systems. Knowledge and/ or experience managing services to an agreed budget. Able to work on own initiative and meet tight deadlines. Excellent communication skills. Willingness to adopt a flexible approach to working patterns in order to respond to the changing needs of a retail environment. Desirable IOSH/NEBOSH Health & Safety qualifications. Operational experience within the residential sector at supervisory level. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. First Aid qualifications. Liaison with Police, Fire and Government Enforcement office. Working Hours - Mon-Fri 08:00-16:00 Salary - £26,000-£28,000 Please see our Benefits Booklet for more information.
Fire and Security Admin Coordinator - Whiteley Job Types: Full-time, Permanent Salary: £23,000.00-£25,000.00 per year 08:00am until 16:30PM. New opportunity to join a family run business as a full time administrator. We are looking for a positive and passionate individual who is highly motivated about delivering a high standard of work with the customer always at heart. The position involves providing outstanding customer service, attention to detail , being well organised , planning and arranging day to day tasks and booking maintenance work for top tier clients. The role consists of : - Scheduling engineers , weekly planners and Rotas. - Organising access permits for onsite work - Day time bookings. - Booking appointments for planned maintenance. - Engaging in a professional manner with our customers. - Capturing details from customers and engineers and inputting the information accurately into our systems. - Pro-actively solving problems. - Ensure all communication is written or spoken in a friendly manner to ensure our customers understand. - Taking calls and assisting our field engineers. - Arranging correct parts for jobs. If this job sounds like its for you, Apply today : (url removed) JOB ID: 40877
Apr 25, 2024
Full time
Fire and Security Admin Coordinator - Whiteley Job Types: Full-time, Permanent Salary: £23,000.00-£25,000.00 per year 08:00am until 16:30PM. New opportunity to join a family run business as a full time administrator. We are looking for a positive and passionate individual who is highly motivated about delivering a high standard of work with the customer always at heart. The position involves providing outstanding customer service, attention to detail , being well organised , planning and arranging day to day tasks and booking maintenance work for top tier clients. The role consists of : - Scheduling engineers , weekly planners and Rotas. - Organising access permits for onsite work - Day time bookings. - Booking appointments for planned maintenance. - Engaging in a professional manner with our customers. - Capturing details from customers and engineers and inputting the information accurately into our systems. - Pro-actively solving problems. - Ensure all communication is written or spoken in a friendly manner to ensure our customers understand. - Taking calls and assisting our field engineers. - Arranging correct parts for jobs. If this job sounds like its for you, Apply today : (url removed) JOB ID: 40877
Job Title: Quality and Compliance Assistant Location: Didcot Quarter (near Milton Park), Abingdon Salary: 25,000 - 40,000 per annum depending on experience Job Type: Full Time, Permanent We are seeking a career minded Quality and Compliance Assistant to assist our Head of Compliance in key areas within the organisation including Quality, Commercial, Environmental, Health and Safety, The role offers significant scope for the development of a wide range of experience and competencies relating to working in a high performing logistics and installation business compliant with ISO 9001, ISO 14001 and ISO 45001, under the direction of a very competent and experienced senior management team. We are a small team running a very successful and unique business, part of a worldwide Group but very much focussed on the UK market from our purpose built logistics centre and Headquarters near Didcot. If you have the right skills and outlook, we are happy to train and develop you and will consider applicants with a strong skillset but less direct experience of integrated quality management systems alongside applicants with a strong background in EHSQ. This is a role with opportunities to progress and to gain qualifications and experience to achieve a more senior status within our team. If you are well organised and proactive with strong communication skills and high attention to detail, happy to work hands on as well as to administrate we would like to meet you. Key duties include: Assist in the management and sustainment of the regulatory and customer audit programme for ISO 9001, ISO 14001 and ISO 45001 Carry out the environmental monitoring required for ISO 14001 compliance Assist with the electronic and paper records within the Quality Management system. Arrange for calibration, services, and repairs of company equipment to be carried out in line with SLAs Maintain and update the Operational Database containing records of services and repairs Providing well organised documentation to evidence regulatory and QMS compliance Create and edit Work Instructions and internal documents Carry out weekly and monthly checks of key equipment Qualify for and carry out the roles of First Aider and Fire Warden Coordinate Fire Warden meetings and assist with fire drills, fire tests etc Present the Quality, Health, Safety, Environmental and Security inductions for new staff Log Incident and Accidents and Near Miss reports supporting investigation and reporting to senior team with recommendations Assist with organising and preparing for the Senior Management Review Meetings and the Health and Safety Management meetings Managing key suppliers from selection to benchmarking and performance review. Produce the supplier ratings and report to senior team with recommendations Key Requirements: Strong communicator with good command of the English language Experience of quality or compliance processes Proactive and well organised with strong administrative competencies Proficient in Microsoft Office, Teams and confident to learn new software as required Excellent attention to detail Able to plan and prioritise tasks and projects and flexible when short notice changes are needed Company Benefits: Increasing holiday entitlement with length of service Internal and external training opportunities Free onsite parking and good public transport links Discretionary bonus scheme Employee assistance programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Administration, Administrator, Quality, Compliance, Health and Safety, Security, Compliance Administrator, Compliance Assistant, Compliance Coordinator, Compliance Officer, Compliance Advisor, Compliance Handler, Compliance Specialist, EHS, EHSQ, Quality Administrator, Quality Assistant, Quality Coordinator, Quality Control, Project Coordinator, Database Management, Data Administrator, Health and Safety Assistant, Health and Safety Administrator, Health and Safety Coordinator, EHS Administrator, EHS Advisor, HSE, HSE Administrator, HSE Assistant, HSE Advisor, EHS Compliance, HSE Compliance may also be considered for this role.
Apr 25, 2024
Full time
Job Title: Quality and Compliance Assistant Location: Didcot Quarter (near Milton Park), Abingdon Salary: 25,000 - 40,000 per annum depending on experience Job Type: Full Time, Permanent We are seeking a career minded Quality and Compliance Assistant to assist our Head of Compliance in key areas within the organisation including Quality, Commercial, Environmental, Health and Safety, The role offers significant scope for the development of a wide range of experience and competencies relating to working in a high performing logistics and installation business compliant with ISO 9001, ISO 14001 and ISO 45001, under the direction of a very competent and experienced senior management team. We are a small team running a very successful and unique business, part of a worldwide Group but very much focussed on the UK market from our purpose built logistics centre and Headquarters near Didcot. If you have the right skills and outlook, we are happy to train and develop you and will consider applicants with a strong skillset but less direct experience of integrated quality management systems alongside applicants with a strong background in EHSQ. This is a role with opportunities to progress and to gain qualifications and experience to achieve a more senior status within our team. If you are well organised and proactive with strong communication skills and high attention to detail, happy to work hands on as well as to administrate we would like to meet you. Key duties include: Assist in the management and sustainment of the regulatory and customer audit programme for ISO 9001, ISO 14001 and ISO 45001 Carry out the environmental monitoring required for ISO 14001 compliance Assist with the electronic and paper records within the Quality Management system. Arrange for calibration, services, and repairs of company equipment to be carried out in line with SLAs Maintain and update the Operational Database containing records of services and repairs Providing well organised documentation to evidence regulatory and QMS compliance Create and edit Work Instructions and internal documents Carry out weekly and monthly checks of key equipment Qualify for and carry out the roles of First Aider and Fire Warden Coordinate Fire Warden meetings and assist with fire drills, fire tests etc Present the Quality, Health, Safety, Environmental and Security inductions for new staff Log Incident and Accidents and Near Miss reports supporting investigation and reporting to senior team with recommendations Assist with organising and preparing for the Senior Management Review Meetings and the Health and Safety Management meetings Managing key suppliers from selection to benchmarking and performance review. Produce the supplier ratings and report to senior team with recommendations Key Requirements: Strong communicator with good command of the English language Experience of quality or compliance processes Proactive and well organised with strong administrative competencies Proficient in Microsoft Office, Teams and confident to learn new software as required Excellent attention to detail Able to plan and prioritise tasks and projects and flexible when short notice changes are needed Company Benefits: Increasing holiday entitlement with length of service Internal and external training opportunities Free onsite parking and good public transport links Discretionary bonus scheme Employee assistance programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Administration, Administrator, Quality, Compliance, Health and Safety, Security, Compliance Administrator, Compliance Assistant, Compliance Coordinator, Compliance Officer, Compliance Advisor, Compliance Handler, Compliance Specialist, EHS, EHSQ, Quality Administrator, Quality Assistant, Quality Coordinator, Quality Control, Project Coordinator, Database Management, Data Administrator, Health and Safety Assistant, Health and Safety Administrator, Health and Safety Coordinator, EHS Administrator, EHS Advisor, HSE, HSE Administrator, HSE Assistant, HSE Advisor, EHS Compliance, HSE Compliance may also be considered for this role.
Operations Coordinator Peterborough An opportunity to work in a national leading supplier of fire & security services within the Social Housing sector, the company has years of experience and are growing fast, they are looking for an experienced Operations Operator to join a successful and motivated team. Package £22,300 - £25,000 Full Time Career Progression opportunities 22 days holiday Main Responsibilities Effectively scheduling of engineers to cover reactive and servicing jobs across a customer contract through outlined booking processes and the use of a job management system. Ensure allocated jobs with engineers are completed and the scheduling process is properly closed out. Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer. Support the contract with administrative tasks as required, such as billing, producing WIP reports to maintain the job management system ensuring all records are accurate and status updates progressed. Knowledge and Experience Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular). Excellent time management skills and the ability to prioritise workload. Excellent written and verbal communication skills, as our servicing engineers will be relying on you to share key information on a day-to-day basis. Strong organisational skills with the ability to multi-task whilst maintaining a high attention to detail. If you are local to the area and seeking a new Operations Coordinator position, then please apply now. If your application is successful a 4way member will be in touch.
Apr 25, 2024
Full time
Operations Coordinator Peterborough An opportunity to work in a national leading supplier of fire & security services within the Social Housing sector, the company has years of experience and are growing fast, they are looking for an experienced Operations Operator to join a successful and motivated team. Package £22,300 - £25,000 Full Time Career Progression opportunities 22 days holiday Main Responsibilities Effectively scheduling of engineers to cover reactive and servicing jobs across a customer contract through outlined booking processes and the use of a job management system. Ensure allocated jobs with engineers are completed and the scheduling process is properly closed out. Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer. Support the contract with administrative tasks as required, such as billing, producing WIP reports to maintain the job management system ensuring all records are accurate and status updates progressed. Knowledge and Experience Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular). Excellent time management skills and the ability to prioritise workload. Excellent written and verbal communication skills, as our servicing engineers will be relying on you to share key information on a day-to-day basis. Strong organisational skills with the ability to multi-task whilst maintaining a high attention to detail. If you are local to the area and seeking a new Operations Coordinator position, then please apply now. If your application is successful a 4way member will be in touch.
Bennett and Game Recruitment LTD
Didcot, Oxfordshire
Service Coordinator required for our client, a commercial building maintenance company specialising in the mechanical, electrical, and security solutions for a variety of properties across the UK. Service Coordinator Position Remuneration Salary 25,000 - 29,000 (guide only - negotiable depending on experience) Monday - Friday, 8am - 5pm 20 days holiday, plus bank holidays Opportunities for progression and development Due to expansion, our client has opened up the opportunity for an experienced Service Coordinator to join their team, based from their offices just outside Didcot. The successful Service Coordinator will be working within our clients Fire & Security department, assisting with the scheduling and coordination of planned and reactive maintenance works. Service Coordinator Position Requirements Answering incoming calls/emails from clients Logging planned and reactive works Arranging security clearance and supplies/tools needed for each job Booking out vehicles for engineer's use Assisting with client communication, including taking calls from high-value clients and forwarding onto the correct department Helping to produce small works quotations alongside the sales department Service Coordinator Position Requirements Previous experience in a similar position assigning works to engineers and dealing directly with clients/customers Worked for an M&E engineering company previously, examples being contractors within HVAC, Plumbing & Heating, and Fire & Security Fire & Security experience/knowledge highly desirable Based within a commutable distance of Wallingford Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Apr 25, 2024
Full time
Service Coordinator required for our client, a commercial building maintenance company specialising in the mechanical, electrical, and security solutions for a variety of properties across the UK. Service Coordinator Position Remuneration Salary 25,000 - 29,000 (guide only - negotiable depending on experience) Monday - Friday, 8am - 5pm 20 days holiday, plus bank holidays Opportunities for progression and development Due to expansion, our client has opened up the opportunity for an experienced Service Coordinator to join their team, based from their offices just outside Didcot. The successful Service Coordinator will be working within our clients Fire & Security department, assisting with the scheduling and coordination of planned and reactive maintenance works. Service Coordinator Position Requirements Answering incoming calls/emails from clients Logging planned and reactive works Arranging security clearance and supplies/tools needed for each job Booking out vehicles for engineer's use Assisting with client communication, including taking calls from high-value clients and forwarding onto the correct department Helping to produce small works quotations alongside the sales department Service Coordinator Position Requirements Previous experience in a similar position assigning works to engineers and dealing directly with clients/customers Worked for an M&E engineering company previously, examples being contractors within HVAC, Plumbing & Heating, and Fire & Security Fire & Security experience/knowledge highly desirable Based within a commutable distance of Wallingford Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Job Title: Health and Safety Co-ordinator Location : March Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: This role supports the QSH Manager with the quality, safety and health side of Knowles Logistics across our Wisbech and March sites. To provide administration and co-ordination of the systems, documents, processes and be first point of contact for the department. To assist with quality and compliance within all areas of Quality, Safety & Health. Requirements: Willingness to train and gain formal H&S qualifications Confidence to train employees in H&S topics and assist with inductions and presentations Competent in Microsoft packages to include Word, Excel & Powerpoint Excellent verbal and written communication skills Highly organised with the ability to self-prioritise your workload. Having a pro-active and hands on approach with accuracy and attention to detail of the highest importance The ability to interact with all customers both internally and externally Must have full driving licence and own transport Role: Safety Management Systems Ensure that safe management systems are in place, including the following: Method statement / SSOW reviews Support with company preparation for audits Updates systems on QSH-related legislation as advised by QSH Manager Communication: Communicate company standards and requirements to others through inductions and safety related training Regular updates to ensure all employees are engaged in safe working practises and to adopt a safe culture within the business Accident Investigation & Management To investigate all non-driving related accidents Ensure all documentation is updated and reported to the relevant legislative and regulatory bodies Audits: To support with preparations for annual H&S audits and Quality Assurance including BRC, TASCC, SEDEX Conducting internal audits Risk Management: Ensure prompt processing and filing of all forms in relation to risk assessments including: general, manual handling, COSHH, working at heights, fire prevention, hazards & evacuation and electrical safety. Safe Operating Procedure Management Ensure prompt processing, review as necessary and support implementation of SOP's / SSOW within the business. Teamwork: Encouraging teamwork within the workplace by displaying the correct behaviours towards all colleagues and teams within Knowles Logisitcs Ltd Maintaining standards of health and safety, hygiene and security in the work environment, ensuring stock, chemicals and food are stored safely and securely and reporting any concerns to the relevant Manager We encourage Health & Safety to be everyone's responsibility If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; SHE Advisor, Health and Safety Coordinator, SHE Officer, Health and Safety Advisor, Health and Safety Officer, Health and Safety Manager, Health and Safety Consultant, Health and Safety Specialist, HSE Executive, HES Auditor, Health and Safety Risk Assessor will all be considered.
Apr 24, 2024
Full time
Job Title: Health and Safety Co-ordinator Location : March Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: This role supports the QSH Manager with the quality, safety and health side of Knowles Logistics across our Wisbech and March sites. To provide administration and co-ordination of the systems, documents, processes and be first point of contact for the department. To assist with quality and compliance within all areas of Quality, Safety & Health. Requirements: Willingness to train and gain formal H&S qualifications Confidence to train employees in H&S topics and assist with inductions and presentations Competent in Microsoft packages to include Word, Excel & Powerpoint Excellent verbal and written communication skills Highly organised with the ability to self-prioritise your workload. Having a pro-active and hands on approach with accuracy and attention to detail of the highest importance The ability to interact with all customers both internally and externally Must have full driving licence and own transport Role: Safety Management Systems Ensure that safe management systems are in place, including the following: Method statement / SSOW reviews Support with company preparation for audits Updates systems on QSH-related legislation as advised by QSH Manager Communication: Communicate company standards and requirements to others through inductions and safety related training Regular updates to ensure all employees are engaged in safe working practises and to adopt a safe culture within the business Accident Investigation & Management To investigate all non-driving related accidents Ensure all documentation is updated and reported to the relevant legislative and regulatory bodies Audits: To support with preparations for annual H&S audits and Quality Assurance including BRC, TASCC, SEDEX Conducting internal audits Risk Management: Ensure prompt processing and filing of all forms in relation to risk assessments including: general, manual handling, COSHH, working at heights, fire prevention, hazards & evacuation and electrical safety. Safe Operating Procedure Management Ensure prompt processing, review as necessary and support implementation of SOP's / SSOW within the business. Teamwork: Encouraging teamwork within the workplace by displaying the correct behaviours towards all colleagues and teams within Knowles Logisitcs Ltd Maintaining standards of health and safety, hygiene and security in the work environment, ensuring stock, chemicals and food are stored safely and securely and reporting any concerns to the relevant Manager We encourage Health & Safety to be everyone's responsibility If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; SHE Advisor, Health and Safety Coordinator, SHE Officer, Health and Safety Advisor, Health and Safety Officer, Health and Safety Manager, Health and Safety Consultant, Health and Safety Specialist, HSE Executive, HES Auditor, Health and Safety Risk Assessor will all be considered.
£32,000 - £38,000 plus £12K Bonus depending on experience and building capacity. Make your application after reading the following skill and qualification requirements for this position. Monday to Friday only! 28 days holiday plus bank holidays The Manager is responsible for all aspects of running an efficient, safe, and profitable building whilst focusing on the company's key objective of providing exceptional customer service for new clients and our members. You are responsible for the day-to-day management of your team within the building, ensuring that ongoing support and training is delivered to enable each team member to maximise their individual potential and exceed your member's journey. We currently have Managers - Workspace & Community vacancies at:- East London Central London West London What you can expect as our Manager - Workspace & Community Creating an exceptional building environment each and every day that supports members personal and professional needs Support member connections through meaningful events and genuine worthwhile introductions; instilling a sense of community within the building and among the wider TOG community. Ensure your building is staffed appropriately at all levels, managing annual leave as one team Reinforce great behaviour that falls in line with the expectations of our core competencies, using these as a gauge for succession planning and training your team to grow their careers within TOG. Carry out regular building walks to generate the achievement of high visual standards across all areas in accordance with the building standards checklist. Report any maintenance or facilities issues in a timely manner and follow up accordingly with clients. Work closely with maintenance, facilities, and cleaning teams through the effective use of the Freshdesk platform to upkeep the building in line with the desired standards levels Accountable for end-to-end member experience at building level ensuring building teams are always exceeding in member experience service expectations. Provide excellent meeting room service and hospitality ensuring all guest and members receive outstanding service. Oversee member on-boarding and off-boarding to ensure a smooth and seamless welcome and departure using the move in and out checklists. Arrange quarterly client catch ups to review service, respond to comments raised and action constructive feedback Work in partnership with the Portfolio Manager and support with new business viewings and walk ins as and when needed, attend renewal meetings with or to assist in the absence of the Portfolio Manager. Ensure that both you and your building team are knowledgeable and trained on all TOG products so you can confidently translate its value to your clients and members. Responsible for achieving your building mystery shop and member survey expectations, implementing action plans to achieve objectives set in collaboration with your district manager On site team management including arranging daily plans and schedules, overseeing opening, and closing procedures, conducting morning meetings and monthly team meetings. Conduct probation reviews, appraisal meetings, objective setting, managing sickness and absence. Carry out regular one to one meeting with the team, training all new starters on process, procedures and expectations using the 8-week training plan. Manage the building rota incorporating leave and absence and conduct disciplinary/formal investigations as directed by and in liaison with the People team. Responsible for on-site resourcing including conducting interviews for available roles within your building Action the complete PO system (including raising, sending, and receipting POs in a timely manner), submitting and approving recharges prior to the monthly deadline, petty cash card management and submitting overtime forms. In conjunction with the Billing Co-ordinator provide documentation (Licence agreements and direct debit forms, when appropriate), accurate information and detailed correspondence surrounding invoicing and billing Arrange client alterations when required using the Freshdesk platform and ensuring correct information is supplied to both the alterations team and the client using the client sign off form. Ensure that the statutory and company Health and Safety standards and obligations are adhered to for all people in the building. This includes accident reporting, managing fire evacuations, performing client inductions, and conducting regular Health and Safety checks. Manage adherence to the building security measures including safe storage of access keys and cards, cancelling lost/old access cards, checking access control doors, building walks as part of the closing procedure We'd love to hear from you if you've got Line management and resourcing Financial awareness, cost effective building management, billing and invoicing MS Office, in particular Word and Excel Service Industry/customer facing experience Health and Safety Regulations knowledge to building standards level Minimum of 5 GCSEs at A-C/8-4 grade or equivalent Extensive member facing engagement and customer service Previous exposure to HR process adherence and people management Sets stretching and motivating goals for their team Champion's Teamwork and collaboration with team and wider business Thinks outside the box to retain members and support their growth Monitors impact of new initiatives and turns frustrations into opportunities Thinks through end-to-end processes to enable successful execution Is self-aware and able to develop the future leaders Guidant Global is acting as an Employment Agency on behalf of The Office Group in relation to this vacancy.
Sep 23, 2022
Full time
£32,000 - £38,000 plus £12K Bonus depending on experience and building capacity. Make your application after reading the following skill and qualification requirements for this position. Monday to Friday only! 28 days holiday plus bank holidays The Manager is responsible for all aspects of running an efficient, safe, and profitable building whilst focusing on the company's key objective of providing exceptional customer service for new clients and our members. You are responsible for the day-to-day management of your team within the building, ensuring that ongoing support and training is delivered to enable each team member to maximise their individual potential and exceed your member's journey. We currently have Managers - Workspace & Community vacancies at:- East London Central London West London What you can expect as our Manager - Workspace & Community Creating an exceptional building environment each and every day that supports members personal and professional needs Support member connections through meaningful events and genuine worthwhile introductions; instilling a sense of community within the building and among the wider TOG community. Ensure your building is staffed appropriately at all levels, managing annual leave as one team Reinforce great behaviour that falls in line with the expectations of our core competencies, using these as a gauge for succession planning and training your team to grow their careers within TOG. Carry out regular building walks to generate the achievement of high visual standards across all areas in accordance with the building standards checklist. Report any maintenance or facilities issues in a timely manner and follow up accordingly with clients. Work closely with maintenance, facilities, and cleaning teams through the effective use of the Freshdesk platform to upkeep the building in line with the desired standards levels Accountable for end-to-end member experience at building level ensuring building teams are always exceeding in member experience service expectations. Provide excellent meeting room service and hospitality ensuring all guest and members receive outstanding service. Oversee member on-boarding and off-boarding to ensure a smooth and seamless welcome and departure using the move in and out checklists. Arrange quarterly client catch ups to review service, respond to comments raised and action constructive feedback Work in partnership with the Portfolio Manager and support with new business viewings and walk ins as and when needed, attend renewal meetings with or to assist in the absence of the Portfolio Manager. Ensure that both you and your building team are knowledgeable and trained on all TOG products so you can confidently translate its value to your clients and members. Responsible for achieving your building mystery shop and member survey expectations, implementing action plans to achieve objectives set in collaboration with your district manager On site team management including arranging daily plans and schedules, overseeing opening, and closing procedures, conducting morning meetings and monthly team meetings. Conduct probation reviews, appraisal meetings, objective setting, managing sickness and absence. Carry out regular one to one meeting with the team, training all new starters on process, procedures and expectations using the 8-week training plan. Manage the building rota incorporating leave and absence and conduct disciplinary/formal investigations as directed by and in liaison with the People team. Responsible for on-site resourcing including conducting interviews for available roles within your building Action the complete PO system (including raising, sending, and receipting POs in a timely manner), submitting and approving recharges prior to the monthly deadline, petty cash card management and submitting overtime forms. In conjunction with the Billing Co-ordinator provide documentation (Licence agreements and direct debit forms, when appropriate), accurate information and detailed correspondence surrounding invoicing and billing Arrange client alterations when required using the Freshdesk platform and ensuring correct information is supplied to both the alterations team and the client using the client sign off form. Ensure that the statutory and company Health and Safety standards and obligations are adhered to for all people in the building. This includes accident reporting, managing fire evacuations, performing client inductions, and conducting regular Health and Safety checks. Manage adherence to the building security measures including safe storage of access keys and cards, cancelling lost/old access cards, checking access control doors, building walks as part of the closing procedure We'd love to hear from you if you've got Line management and resourcing Financial awareness, cost effective building management, billing and invoicing MS Office, in particular Word and Excel Service Industry/customer facing experience Health and Safety Regulations knowledge to building standards level Minimum of 5 GCSEs at A-C/8-4 grade or equivalent Extensive member facing engagement and customer service Previous exposure to HR process adherence and people management Sets stretching and motivating goals for their team Champion's Teamwork and collaboration with team and wider business Thinks outside the box to retain members and support their growth Monitors impact of new initiatives and turns frustrations into opportunities Thinks through end-to-end processes to enable successful execution Is self-aware and able to develop the future leaders Guidant Global is acting as an Employment Agency on behalf of The Office Group in relation to this vacancy.