Customer Service Team Manager An exciting opportunity for a Customer Service Team Manager to join a growing insurance company based in the heart of Cardiff. You will be at the fore front of a team of Customer Care Advisors, driving excellence within customer service. Your primary focus will be on fostering a culture of continuous improvement, leveraging customer feedback to enhance the overall experience. As a Customer Service Team Manager , you'll play a pivotal role in talent development, ensuring that team members are equipped with the skills and knowledge necessary to deliver outstanding service. Regulatory compliance and adherence to service level agreements will also be key aspects of your responsibility. What you'll be doing Lead and develop a team dedicated to delivering exceptional customer service. Champion initiatives to enhance the customer experience by utilising data from various channels. Provide inspirational leadership to consultants, nurturing their professional growth. Identify and cultivate talent through mentorship and coaching. Generate management reports to drive process improvements and analyse performance metrics. Effectively manage customer complaints within established protocols and regulatory guidelines. Collaborate with planning managers to ensure optimal resource allocation. Uphold integrity, regulatory compliance, and ethical conduct standards. Ensure ongoing team compliance with regulatory and client requirements through regular training. Adhere to internal people management processes and procedures. Qualifications: Preferably IF1 certification About you Strong focus on leadership and talent development Exceptional interpersonal skills Results-oriented with a keen focus on metrics Ability to prioritise tasks and manage multiple responsibilities effectively In-depth understanding of end-to-end customer service processes Experience: Prior experience in a regulated environment is advantageous Experience in complaints administration and management is desirable Familiarity with live chat management is a plus What you'll get in return Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance Referral programme Store discount You are required to work 37.5 hours per week which will generally consist of 7.5 hours over 5 days. The office is operational during the following hours: 8:30am to 8:00pm Monday to Friday 9:00am to 5:30pm Saturday 10:00am to 5:00pm Sunday 9:00am to 5:00pm Bank Holidays Please get in touch if you have any questions about this role and we can have a confidential chat about your next move! Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Apr 30, 2024
Full time
Customer Service Team Manager An exciting opportunity for a Customer Service Team Manager to join a growing insurance company based in the heart of Cardiff. You will be at the fore front of a team of Customer Care Advisors, driving excellence within customer service. Your primary focus will be on fostering a culture of continuous improvement, leveraging customer feedback to enhance the overall experience. As a Customer Service Team Manager , you'll play a pivotal role in talent development, ensuring that team members are equipped with the skills and knowledge necessary to deliver outstanding service. Regulatory compliance and adherence to service level agreements will also be key aspects of your responsibility. What you'll be doing Lead and develop a team dedicated to delivering exceptional customer service. Champion initiatives to enhance the customer experience by utilising data from various channels. Provide inspirational leadership to consultants, nurturing their professional growth. Identify and cultivate talent through mentorship and coaching. Generate management reports to drive process improvements and analyse performance metrics. Effectively manage customer complaints within established protocols and regulatory guidelines. Collaborate with planning managers to ensure optimal resource allocation. Uphold integrity, regulatory compliance, and ethical conduct standards. Ensure ongoing team compliance with regulatory and client requirements through regular training. Adhere to internal people management processes and procedures. Qualifications: Preferably IF1 certification About you Strong focus on leadership and talent development Exceptional interpersonal skills Results-oriented with a keen focus on metrics Ability to prioritise tasks and manage multiple responsibilities effectively In-depth understanding of end-to-end customer service processes Experience: Prior experience in a regulated environment is advantageous Experience in complaints administration and management is desirable Familiarity with live chat management is a plus What you'll get in return Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance Referral programme Store discount You are required to work 37.5 hours per week which will generally consist of 7.5 hours over 5 days. The office is operational during the following hours: 8:30am to 8:00pm Monday to Friday 9:00am to 5:30pm Saturday 10:00am to 5:00pm Sunday 9:00am to 5:00pm Bank Holidays Please get in touch if you have any questions about this role and we can have a confidential chat about your next move! Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Parts Advisor Full time / Permanent £25,000 - £29,000 43.25 hours per week Monday to Friday + One Saturday morning per month Oldbury Our client who are a leader in the commercial vehicle sector are seeking an experienced Parts Advisor to join the team. The organisation is reputable, longstanding and well known in the industry and puts employees at the forefront of all that they do. With endless support for development and training. This role of Parts Advisor is an exciting opportunity to work in a busy and demanding team reporting directly to the General Manager, you will be the primary point of contact for customers seeking parts and accessories for their commercial vehicles. Your role involves assisting customers in identifying the correct parts for their vehicles, providing product information, processing orders, and ensuring customer satisfaction. Working as part of a small team you will ensure that all procedures and processes are followed and actioned correctly, and that the department is adequately staffed at all times. Duties to include: Customer Service: Greet customers and provide assistance in person, over the phone, or via email. Listen to customer inquiries regarding parts and accessories, and offer knowledgeable advice and recommendations. Resolve customer issues and concerns in a professional and timely manner. Parts Identification and Selection: Use product catalogues, computer systems, and other resources to accurately identify required parts for commercial vehicles. Assist customers in selecting appropriate parts based on their vehicle specifications and requirements. Provide information on product availability, pricing, and alternative options as needed. Order Processing and Inventory Management: Process parts orders accurately and efficiently, including verifying part numbers, pricing, and availability. Coordinate with warehouse staff to ensure timely fulfilment of orders. Maintain accurate records of inventory levels and assist in inventory management tasks such as stock replenishment and cycle counting. Technical Support: Provide basic technical assistance to customers regarding the installation and use of parts and accessories. Collaborate with service technicians and mechanics to address complex technical inquiries and ensure proper fitment of parts. Sales and Promotion: Upsell additional parts, accessories, or related products to customers based on their needs and preferences. Promote special offers, promotions, and new products to drive sales and enhance customer satisfaction. Build and maintain strong relationships with customers to encourage repeat business and referrals. Desired attributes: Previous experience in a similar role, preferably in the automotive or commercial vehicle industry. Strong knowledge of commercial vehicle parts and accessories, including familiarity with various makes and models. Excellent communication and customer service skills, with the ability to effectively interact with diverse customers. Proficiency in using computer systems and software applications for order processing and inventory management. Detail-oriented with strong organizational skills and the ability to multitask in a fast-paced environment. A proactive attitude with a willingness to learn and adapt to new technologies and products. Knowledge and experience with the Kerridge system. In addition to this: Excellent pension scheme Discounted medial insurance. Life assurance Various discounts Wellbeing / mental health support Referral scheme Excellent holiday allowance Great training and career development opportunities Performance and recognition awards Opportunity to travel for events. If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Jo Glover. Alternatively, submit your application for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.
Apr 30, 2024
Full time
Parts Advisor Full time / Permanent £25,000 - £29,000 43.25 hours per week Monday to Friday + One Saturday morning per month Oldbury Our client who are a leader in the commercial vehicle sector are seeking an experienced Parts Advisor to join the team. The organisation is reputable, longstanding and well known in the industry and puts employees at the forefront of all that they do. With endless support for development and training. This role of Parts Advisor is an exciting opportunity to work in a busy and demanding team reporting directly to the General Manager, you will be the primary point of contact for customers seeking parts and accessories for their commercial vehicles. Your role involves assisting customers in identifying the correct parts for their vehicles, providing product information, processing orders, and ensuring customer satisfaction. Working as part of a small team you will ensure that all procedures and processes are followed and actioned correctly, and that the department is adequately staffed at all times. Duties to include: Customer Service: Greet customers and provide assistance in person, over the phone, or via email. Listen to customer inquiries regarding parts and accessories, and offer knowledgeable advice and recommendations. Resolve customer issues and concerns in a professional and timely manner. Parts Identification and Selection: Use product catalogues, computer systems, and other resources to accurately identify required parts for commercial vehicles. Assist customers in selecting appropriate parts based on their vehicle specifications and requirements. Provide information on product availability, pricing, and alternative options as needed. Order Processing and Inventory Management: Process parts orders accurately and efficiently, including verifying part numbers, pricing, and availability. Coordinate with warehouse staff to ensure timely fulfilment of orders. Maintain accurate records of inventory levels and assist in inventory management tasks such as stock replenishment and cycle counting. Technical Support: Provide basic technical assistance to customers regarding the installation and use of parts and accessories. Collaborate with service technicians and mechanics to address complex technical inquiries and ensure proper fitment of parts. Sales and Promotion: Upsell additional parts, accessories, or related products to customers based on their needs and preferences. Promote special offers, promotions, and new products to drive sales and enhance customer satisfaction. Build and maintain strong relationships with customers to encourage repeat business and referrals. Desired attributes: Previous experience in a similar role, preferably in the automotive or commercial vehicle industry. Strong knowledge of commercial vehicle parts and accessories, including familiarity with various makes and models. Excellent communication and customer service skills, with the ability to effectively interact with diverse customers. Proficiency in using computer systems and software applications for order processing and inventory management. Detail-oriented with strong organizational skills and the ability to multitask in a fast-paced environment. A proactive attitude with a willingness to learn and adapt to new technologies and products. Knowledge and experience with the Kerridge system. In addition to this: Excellent pension scheme Discounted medial insurance. Life assurance Various discounts Wellbeing / mental health support Referral scheme Excellent holiday allowance Great training and career development opportunities Performance and recognition awards Opportunity to travel for events. If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Jo Glover. Alternatively, submit your application for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.
Senior Legal Counsel, Employment Law We are looking for a Senior Legal Counsel, Employment Law (UK)to join our team in London, UK. The Senior Legal Counsel (Employment Law) functions as a contact point and discussion partner for the business units for all employment related legal affairs, including matters of substantial operational and/or commercial importance. Key Accountabilities Advises and takes a leading role in the preparation and determination of resolving amongst others disputes and settlement agreements in relation to employees, and thereby helps to bring about a result which is in the best possible interests of the Company. Will liaise with external lawyers in the event of legal proceedings being taken. Gatekeeper in minimising Legal risk in relation to the matter addressed. Provides legal advice to HR and the Business, including reviewing policies and procedures. Keeps track of new legislation and advices the Company of such and assists with the implementation of required legal amendments to policies and procedures. Maintains contacts with business/company lawyers, takes part in study groups on various legal subjects. Provides expertise in works council matters. Drafting, negotiating and advising on a wide range of legal employment matters (such as but not limited: restructures (team and organisational), individual (complex) issues, TUPE, large framework agreements for outsourcing), as well as negotiating, drafting and reviewing commercial contracts. Working with HR and Business Services procurement team on Contingent Labour Contracts. More general commercial legal support depending on capacity (e.g. contracts for the purchase of business and customer services). Advises in other legal areas where necessary. Knowledge & Experience Preferred education/ qualifications: Relevant years of working experience in the employment area with a University Master of law degree. Good knowledge of the law and of other specialist areas within it (e.g. contract and commercial law), and practical legal experience in a (international) business context or a law firm. Experience in providing (detailed and) solid legal support on general policy issues. Good organizational skills. Negotiating skills and social skills in representing interests and providing advisory work. Ability to interact professionally with all levels and cultural backgrounds in the organization; Writing skills, for expressing matters, contracts, reports, etc., in legal terms accurately and inventively. Needs to be a team player. Hands on mentality; Experience or ability to with work in a dynamic, high-paced organization. Good level of spoken and written English needed. What's in it for you? Competitive salary + Bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Job Type: Full-time Benefits: Company pension Work Location: In person
Apr 30, 2024
Full time
Senior Legal Counsel, Employment Law We are looking for a Senior Legal Counsel, Employment Law (UK)to join our team in London, UK. The Senior Legal Counsel (Employment Law) functions as a contact point and discussion partner for the business units for all employment related legal affairs, including matters of substantial operational and/or commercial importance. Key Accountabilities Advises and takes a leading role in the preparation and determination of resolving amongst others disputes and settlement agreements in relation to employees, and thereby helps to bring about a result which is in the best possible interests of the Company. Will liaise with external lawyers in the event of legal proceedings being taken. Gatekeeper in minimising Legal risk in relation to the matter addressed. Provides legal advice to HR and the Business, including reviewing policies and procedures. Keeps track of new legislation and advices the Company of such and assists with the implementation of required legal amendments to policies and procedures. Maintains contacts with business/company lawyers, takes part in study groups on various legal subjects. Provides expertise in works council matters. Drafting, negotiating and advising on a wide range of legal employment matters (such as but not limited: restructures (team and organisational), individual (complex) issues, TUPE, large framework agreements for outsourcing), as well as negotiating, drafting and reviewing commercial contracts. Working with HR and Business Services procurement team on Contingent Labour Contracts. More general commercial legal support depending on capacity (e.g. contracts for the purchase of business and customer services). Advises in other legal areas where necessary. Knowledge & Experience Preferred education/ qualifications: Relevant years of working experience in the employment area with a University Master of law degree. Good knowledge of the law and of other specialist areas within it (e.g. contract and commercial law), and practical legal experience in a (international) business context or a law firm. Experience in providing (detailed and) solid legal support on general policy issues. Good organizational skills. Negotiating skills and social skills in representing interests and providing advisory work. Ability to interact professionally with all levels and cultural backgrounds in the organization; Writing skills, for expressing matters, contracts, reports, etc., in legal terms accurately and inventively. Needs to be a team player. Hands on mentality; Experience or ability to with work in a dynamic, high-paced organization. Good level of spoken and written English needed. What's in it for you? Competitive salary + Bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Job Type: Full-time Benefits: Company pension Work Location: In person
About Ingeus UK and the Health Assessment and Advisory Service (HAAS) We have been awarded the Health Assessment Advisory Service contract for the Department for Work and Pensions (DWP) in South East England, London, and East Anglia. This new service will launch in 2024 and will run for at least five years. The Health Assessment Advisory Service arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. We are delighted to announce exciting opportunities for qualified clinicians to join our team as a Functional Assessor supporting Personal Independence Payment assessments (PIP) here at Ingeus UK, part of the global human services provider APM Group. In addition to practical experience as a healthcare practitioner you have invaluable transferable skills such as critical analysis, objectivity, and logical thinking just to name a few. We'd like to offer you the opportunity to use these skills in a different way to support the most vulnerable people in our society. You will be part of a like-minded team of professional clinicians that has a voice in how we improve our claimants' experience and in positively raising the profile of the Health Assessment Advisory Service through leading change, mentorship, and coaching. As a Functional Assessor your primary responsibilities will be: To conduct comprehensive PIP functional assessments through evaluation of claimants' ability to undertake activities of daily living repeatedly and safely. Investigate the impact of variability, chronic and multiple health issues. Prepare detailed reports outlining claimants' functional abilities with well-reasoned recommendations, for submission to the Department of Work and Pensions. Collaborate with your colleagues to deliver a high-quality service to our claimants. Contribute to the continued improvement and service excellence of health assessment services in the UK. We are committed to supporting our employees and providing a comprehensive benefits package to help you thrive both professionally and personally. Here's a glimpse of what we can offer you: Continuous Professional Development: Access to training and learning opportunities to expand your skills and advance your career. Clinical Registration Fee Reimbursement: We cover the cost of maintaining your professional credentials. Private Medical Insurance: A comprehensive healthcare plan. Single cover from 6 months of employment. Private Pension Scheme: A defined contribution pension scheme after 12 months service. Extra Annual Leave: Flexibility to purchase additional holiday days to suit your personal needs. Confidential Employee Assistance Programme : 24/7 access to confidential counselling for your mental and emotional well-being. Life Assurance 3 x Salary. A benefit to protect your loved ones in the event of an unexpected loss. Salary Finance: Access to financial education, loans, and tools to achieve your financial goals. Travel Season Ticket Loan . The opportunity to buy Extra Perks such as, Critical Illness Cover, Dental Insurance. Long Service Awards. Volunteering. Up to two days each year dedicated to Community Giving. Online shopping discounts via Discount Marketplace. Ingeus is part of global human services provider, APM Group. Our mission is to enable better lives, and, in the UK, we work with government, employers, and local partners to design and deliver services to help create strong societies where people have the independence, knowledge, and know-how to thrive. We deliver services to help people improve their employment, skills, health, and wellbeing. We're purpose-led, passionate, and proud to work with customers and communities to drive social change. Our culture treats everyone with dignity and respect, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions. We welcome applications from everyone - if you require any assistance with any part of the recruitment process or would like alternative formats, please get in touch with us.
Apr 30, 2024
Full time
About Ingeus UK and the Health Assessment and Advisory Service (HAAS) We have been awarded the Health Assessment Advisory Service contract for the Department for Work and Pensions (DWP) in South East England, London, and East Anglia. This new service will launch in 2024 and will run for at least five years. The Health Assessment Advisory Service arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. We are delighted to announce exciting opportunities for qualified clinicians to join our team as a Functional Assessor supporting Personal Independence Payment assessments (PIP) here at Ingeus UK, part of the global human services provider APM Group. In addition to practical experience as a healthcare practitioner you have invaluable transferable skills such as critical analysis, objectivity, and logical thinking just to name a few. We'd like to offer you the opportunity to use these skills in a different way to support the most vulnerable people in our society. You will be part of a like-minded team of professional clinicians that has a voice in how we improve our claimants' experience and in positively raising the profile of the Health Assessment Advisory Service through leading change, mentorship, and coaching. As a Functional Assessor your primary responsibilities will be: To conduct comprehensive PIP functional assessments through evaluation of claimants' ability to undertake activities of daily living repeatedly and safely. Investigate the impact of variability, chronic and multiple health issues. Prepare detailed reports outlining claimants' functional abilities with well-reasoned recommendations, for submission to the Department of Work and Pensions. Collaborate with your colleagues to deliver a high-quality service to our claimants. Contribute to the continued improvement and service excellence of health assessment services in the UK. We are committed to supporting our employees and providing a comprehensive benefits package to help you thrive both professionally and personally. Here's a glimpse of what we can offer you: Continuous Professional Development: Access to training and learning opportunities to expand your skills and advance your career. Clinical Registration Fee Reimbursement: We cover the cost of maintaining your professional credentials. Private Medical Insurance: A comprehensive healthcare plan. Single cover from 6 months of employment. Private Pension Scheme: A defined contribution pension scheme after 12 months service. Extra Annual Leave: Flexibility to purchase additional holiday days to suit your personal needs. Confidential Employee Assistance Programme : 24/7 access to confidential counselling for your mental and emotional well-being. Life Assurance 3 x Salary. A benefit to protect your loved ones in the event of an unexpected loss. Salary Finance: Access to financial education, loans, and tools to achieve your financial goals. Travel Season Ticket Loan . The opportunity to buy Extra Perks such as, Critical Illness Cover, Dental Insurance. Long Service Awards. Volunteering. Up to two days each year dedicated to Community Giving. Online shopping discounts via Discount Marketplace. Ingeus is part of global human services provider, APM Group. Our mission is to enable better lives, and, in the UK, we work with government, employers, and local partners to design and deliver services to help create strong societies where people have the independence, knowledge, and know-how to thrive. We deliver services to help people improve their employment, skills, health, and wellbeing. We're purpose-led, passionate, and proud to work with customers and communities to drive social change. Our culture treats everyone with dignity and respect, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions. We welcome applications from everyone - if you require any assistance with any part of the recruitment process or would like alternative formats, please get in touch with us.
We are looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you? £22,400 (depending on experience, plus an additional £1,000 once qualified) Support in training towards ARLA - NFOPP qualifications Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Additional Benefits: Company events Company pension Employee discount Life insurance Referral programme Sick pay Wellness programme Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors Connells Group (known locally as Jones & Chapman) - one of the largest and most successful estate agency and property service providers in the country - Connells offers a range of services including residential sales , lettings and mortgages . It is also one of the country's largest sellers of new homes, and is committed to delivering the highest levels of customer service .CC00362
Apr 30, 2024
Full time
We are looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you? £22,400 (depending on experience, plus an additional £1,000 once qualified) Support in training towards ARLA - NFOPP qualifications Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Additional Benefits: Company events Company pension Employee discount Life insurance Referral programme Sick pay Wellness programme Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors Connells Group (known locally as Jones & Chapman) - one of the largest and most successful estate agency and property service providers in the country - Connells offers a range of services including residential sales , lettings and mortgages . It is also one of the country's largest sellers of new homes, and is committed to delivering the highest levels of customer service .CC00362
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. You will also build relationships with top venture capital funds and investors in Europe, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You will also serve as the primary representative from our Startups team in building out our presence across the European startup ecosystem. You'll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in London, United Kingdom. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan Partner with solutions, research, and engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem Develop strategies to drive adoption of OpenAI's models among top venture-backed startups and ensure companies have the resources they need to build quickly and effectively using OpenAI's models Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firms and internal teams Represent OpenAI at startup ecosystem events and speaking engagements Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups Contribute to the development of programs and strategic initiatives focused on startup customers Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: Passion for the startup ecosystem and supporting the growth of fast-growing companies Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup Technical understanding of AI technologies and AI product landscape 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence Public speaking ability You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation, Benefits and Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. Private medical insurance covering 100% of premiums for employees and their dependents Pension plan with 4% employer contribution 52 weeks maternity leave and 20 weeks parental leave Unlimited time off Annual learning & development stipend (£1,200 per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Apr 30, 2024
Full time
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. You will also build relationships with top venture capital funds and investors in Europe, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You will also serve as the primary representative from our Startups team in building out our presence across the European startup ecosystem. You'll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in London, United Kingdom. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan Partner with solutions, research, and engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem Develop strategies to drive adoption of OpenAI's models among top venture-backed startups and ensure companies have the resources they need to build quickly and effectively using OpenAI's models Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firms and internal teams Represent OpenAI at startup ecosystem events and speaking engagements Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups Contribute to the development of programs and strategic initiatives focused on startup customers Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: Passion for the startup ecosystem and supporting the growth of fast-growing companies Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup Technical understanding of AI technologies and AI product landscape 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence Public speaking ability You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation, Benefits and Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. Private medical insurance covering 100% of premiums for employees and their dependents Pension plan with 4% employer contribution 52 weeks maternity leave and 20 weeks parental leave Unlimited time off Annual learning & development stipend (£1,200 per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About Ingeus UK and the Health Assessment and Advisory Service (HAAS) We have been awarded the Health Assessment Advisory Service contract for the Department for Work and Pensions (DWP) in South East England, London, and East Anglia. This new service will launch in 2024 and will run for at least five years. The Health Assessment Advisory Service arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. We are delighted to announce exciting opportunities for qualified clinicians to join our team as a Functional Assessor supporting Personal Independence Payment assessments (PIP) here at Ingeus UK, part of the global human services provider APM Group. In addition to practical experience as a healthcare practitioner you have invaluable transferable skills such as critical analysis, objectivity, and logical thinking just to name a few. We'd like to offer you the opportunity to use these skills in a different way to support the most vulnerable people in our society. You will be part of a like-minded team of professional clinicians that has a voice in how we improve our claimants' experience and in positively raising the profile of the Health Assessment Advisory Service through leading change, mentorship, and coaching. As a Functional Assessor your primary responsibilities will be: To conduct comprehensive PIP functional assessments through evaluation of claimants' ability to undertake activities of daily living repeatedly and safely. Investigate the impact of variability, chronic and multiple health issues. Prepare detailed reports outlining claimants' functional abilities with well-reasoned recommendations, for submission to the Department of Work and Pensions. Collaborate with your colleagues to deliver a high-quality service to our claimants. Contribute to the continued improvement and service excellence of health assessment services in the UK. We are committed to supporting our employees and providing a comprehensive benefits package to help you thrive both professionally and personally. Here's a glimpse of what we can offer you: Continuous Professional Development: Access to training and learning opportunities to expand your skills and advance your career. Clinical Registration Fee Reimbursement: We cover the cost of maintaining your professional credentials. Private Medical Insurance: A comprehensive healthcare plan. Single cover from 6 months of employment. Private Pension Scheme: A defined contribution pension scheme after 12 months service. Extra Annual Leave: Flexibility to purchase additional holiday days to suit your personal needs. Confidential Employee Assistance Programme : 24/7 access to confidential counselling for your mental and emotional well-being. Life Assurance 3 x Salary. A benefit to protect your loved ones in the event of an unexpected loss. Salary Finance: Access to financial education, loans, and tools to achieve your financial goals. Travel Season Ticket Loan . The opportunity to buy Extra Perks such as, Critical Illness Cover, Dental Insurance. Long Service Awards. Volunteering. Up to two days each year dedicated to Community Giving. Online shopping discounts via Discount Marketplace. Ingeus is part of global human services provider, APM Group. Our mission is to enable better lives, and, in the UK, we work with government, employers, and local partners to design and deliver services to help create strong societies where people have the independence, knowledge, and know-how to thrive. We deliver services to help people improve their employment, skills, health, and wellbeing. We're purpose-led, passionate, and proud to work with customers and communities to drive social change. Our culture treats everyone with dignity and respect, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions. We welcome applications from everyone - if you require any assistance with any part of the recruitment process or would like alternative formats, please get in touch with us.
Apr 30, 2024
Full time
About Ingeus UK and the Health Assessment and Advisory Service (HAAS) We have been awarded the Health Assessment Advisory Service contract for the Department for Work and Pensions (DWP) in South East England, London, and East Anglia. This new service will launch in 2024 and will run for at least five years. The Health Assessment Advisory Service arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. We are delighted to announce exciting opportunities for qualified clinicians to join our team as a Functional Assessor supporting Personal Independence Payment assessments (PIP) here at Ingeus UK, part of the global human services provider APM Group. In addition to practical experience as a healthcare practitioner you have invaluable transferable skills such as critical analysis, objectivity, and logical thinking just to name a few. We'd like to offer you the opportunity to use these skills in a different way to support the most vulnerable people in our society. You will be part of a like-minded team of professional clinicians that has a voice in how we improve our claimants' experience and in positively raising the profile of the Health Assessment Advisory Service through leading change, mentorship, and coaching. As a Functional Assessor your primary responsibilities will be: To conduct comprehensive PIP functional assessments through evaluation of claimants' ability to undertake activities of daily living repeatedly and safely. Investigate the impact of variability, chronic and multiple health issues. Prepare detailed reports outlining claimants' functional abilities with well-reasoned recommendations, for submission to the Department of Work and Pensions. Collaborate with your colleagues to deliver a high-quality service to our claimants. Contribute to the continued improvement and service excellence of health assessment services in the UK. We are committed to supporting our employees and providing a comprehensive benefits package to help you thrive both professionally and personally. Here's a glimpse of what we can offer you: Continuous Professional Development: Access to training and learning opportunities to expand your skills and advance your career. Clinical Registration Fee Reimbursement: We cover the cost of maintaining your professional credentials. Private Medical Insurance: A comprehensive healthcare plan. Single cover from 6 months of employment. Private Pension Scheme: A defined contribution pension scheme after 12 months service. Extra Annual Leave: Flexibility to purchase additional holiday days to suit your personal needs. Confidential Employee Assistance Programme : 24/7 access to confidential counselling for your mental and emotional well-being. Life Assurance 3 x Salary. A benefit to protect your loved ones in the event of an unexpected loss. Salary Finance: Access to financial education, loans, and tools to achieve your financial goals. Travel Season Ticket Loan . The opportunity to buy Extra Perks such as, Critical Illness Cover, Dental Insurance. Long Service Awards. Volunteering. Up to two days each year dedicated to Community Giving. Online shopping discounts via Discount Marketplace. Ingeus is part of global human services provider, APM Group. Our mission is to enable better lives, and, in the UK, we work with government, employers, and local partners to design and deliver services to help create strong societies where people have the independence, knowledge, and know-how to thrive. We deliver services to help people improve their employment, skills, health, and wellbeing. We're purpose-led, passionate, and proud to work with customers and communities to drive social change. Our culture treats everyone with dignity and respect, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions. We welcome applications from everyone - if you require any assistance with any part of the recruitment process or would like alternative formats, please get in touch with us.
Human Resources People Partner At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several HR People Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a HR People Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building. What you'll be doing: As a HR People Partner, you will partner with Group Executive Committee (ExCo) members and their leadership teams to diagnose current and future workforce needs and opportunities and proactively co-create solutions with colleagues from across HR and other business stakeholders. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. More specifically: Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Good business and commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend circa 2 days a week in our central London office, near Monument and Bank Station. For more information about our flexible working approach click here . B enefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 10% Generous holidays - 25 days annual leave to start with (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
Apr 30, 2024
Full time
Human Resources People Partner At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several HR People Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a HR People Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building. What you'll be doing: As a HR People Partner, you will partner with Group Executive Committee (ExCo) members and their leadership teams to diagnose current and future workforce needs and opportunities and proactively co-create solutions with colleagues from across HR and other business stakeholders. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. More specifically: Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Good business and commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend circa 2 days a week in our central London office, near Monument and Bank Station. For more information about our flexible working approach click here . B enefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 10% Generous holidays - 25 days annual leave to start with (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
Ecolab has an exciting opportunity for a Pest Technician to join our team.You will join us on a full-time permanent basis and in return will receive a competitive salary of £23,000 - £27,500 per annum, OTE earnings circa £35,000 dependant on experiencealong with great company benefits. About us: Ecolab UK and Ireland is proud to be a Great Place to Work- Certified Company! Our associates have spoken and recognised outstanding employee experience. So, when you join our Pest Elimination team as a Service Specialist, not only do you get to work for a company that helps change the world, you will also get to work for a company that is committed to creating great workplaces for their associates. What's in it for you as our Pest Technician: Salary starting from £23,000 up to £27,500 dependant on experience with OTE earnings circa £35,000 Additional £1,500.00 London Weighting Allowance if you reside in the M25 area Investment in your training, development, and qualifications 25 days holiday plus 8 days Bank Holiday 4% Flexible Benefits Allowance. A wide range of benefits (extended to families) or to be used as salary increase Pension with 7% Employer Contribution and 4 x annual salary Life Insurance benefits Annual Bonus opportunity of up to 5% Opportunity to purchase company shares Performance bonus, overtime, and commission available Company Van Company iPhone A long-term career within a business that recognises the talent to progress, inclusive of global opportunities The Pest Technician role: As a Pest Technician, we We will provide you with the tools and training to be an expert on problem solving and advising on preventative solutions to protect our customers from pests. You will have the flexibility to manage your own diary and route plan, to ensure that our brand and our customers are protected. You will also get to build and retain relationships to partner on best practice solutions, supported by a wider team and network you can learn and develop from. What you will be doing as our Pest Technician: Build and retain relationships with our customers, who include Global brands Have excellent communication skills Take responsibility for controlling and eradicating pests Be able to problem solve and offer solutions Deliver verbal and written reports to clients by using the latest Apple technology Have the flexibility to manage your own workload, by efficiently and effectively planning your own diary Be responsible for managing your own stock levels to be able to service your customers. Be able take a proactive and reactive approach to your work. Are you driven to succeed, dependable, problem solver and can trouble shoot? Can you build excellent relationships and offer expert advisory support to our clients? Are you looking for a change in career or looking for a company that will support you in your career development and growth? If so, we want you to consider becoming part of our Pest team. We welcome applications from people fleeing the situation in Ukraine. If you have the required skills and your status gives you eligibility to work in the country of this job, please apply, and select that you have the right to work, and will not require sponsorship In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters. If you think you're up for the challenge, combined with our first-class training we can make you a winner! Don't miss out on this fantastic opportunity to join our team as our Pest Technician , click 'Apply' now!
Apr 30, 2024
Full time
Ecolab has an exciting opportunity for a Pest Technician to join our team.You will join us on a full-time permanent basis and in return will receive a competitive salary of £23,000 - £27,500 per annum, OTE earnings circa £35,000 dependant on experiencealong with great company benefits. About us: Ecolab UK and Ireland is proud to be a Great Place to Work- Certified Company! Our associates have spoken and recognised outstanding employee experience. So, when you join our Pest Elimination team as a Service Specialist, not only do you get to work for a company that helps change the world, you will also get to work for a company that is committed to creating great workplaces for their associates. What's in it for you as our Pest Technician: Salary starting from £23,000 up to £27,500 dependant on experience with OTE earnings circa £35,000 Additional £1,500.00 London Weighting Allowance if you reside in the M25 area Investment in your training, development, and qualifications 25 days holiday plus 8 days Bank Holiday 4% Flexible Benefits Allowance. A wide range of benefits (extended to families) or to be used as salary increase Pension with 7% Employer Contribution and 4 x annual salary Life Insurance benefits Annual Bonus opportunity of up to 5% Opportunity to purchase company shares Performance bonus, overtime, and commission available Company Van Company iPhone A long-term career within a business that recognises the talent to progress, inclusive of global opportunities The Pest Technician role: As a Pest Technician, we We will provide you with the tools and training to be an expert on problem solving and advising on preventative solutions to protect our customers from pests. You will have the flexibility to manage your own diary and route plan, to ensure that our brand and our customers are protected. You will also get to build and retain relationships to partner on best practice solutions, supported by a wider team and network you can learn and develop from. What you will be doing as our Pest Technician: Build and retain relationships with our customers, who include Global brands Have excellent communication skills Take responsibility for controlling and eradicating pests Be able to problem solve and offer solutions Deliver verbal and written reports to clients by using the latest Apple technology Have the flexibility to manage your own workload, by efficiently and effectively planning your own diary Be responsible for managing your own stock levels to be able to service your customers. Be able take a proactive and reactive approach to your work. Are you driven to succeed, dependable, problem solver and can trouble shoot? Can you build excellent relationships and offer expert advisory support to our clients? Are you looking for a change in career or looking for a company that will support you in your career development and growth? If so, we want you to consider becoming part of our Pest team. We welcome applications from people fleeing the situation in Ukraine. If you have the required skills and your status gives you eligibility to work in the country of this job, please apply, and select that you have the right to work, and will not require sponsorship In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters. If you think you're up for the challenge, combined with our first-class training we can make you a winner! Don't miss out on this fantastic opportunity to join our team as our Pest Technician , click 'Apply' now!
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several People and Talent Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a People and Talent Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building! What you'll be doing: As a Senior People and Talent Partner, you will partner with one or more Group Executive Committee (ExCo) members and their leadership teams to provide commercially-focused HR counsel and advice both strategically and operationally. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Deep commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend c. 2 days a week in our central London office, near Monument (Bank Station). For more information about our flexible working approach click here . Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 20% Generous holidays - 30 days annual leave (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
Apr 30, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several People and Talent Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a People and Talent Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building! What you'll be doing: As a Senior People and Talent Partner, you will partner with one or more Group Executive Committee (ExCo) members and their leadership teams to provide commercially-focused HR counsel and advice both strategically and operationally. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Deep commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend c. 2 days a week in our central London office, near Monument (Bank Station). For more information about our flexible working approach click here . Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 20% Generous holidays - 30 days annual leave (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
Vacancy - Warranty Administrator Just in - Warranty Administrator vacancy Work with the No1 motor trade employer in the UK. Industry leading training and development Prestigious brand and stunning dealership Strong salary Amazing company benefits Intrigued? Don't snooze and lose, apply now Our client, the No1 motor trade employer in the UK, is looking to recruit an experienced Warranty Administrator Working within a VERY prestigious franchised dealership, being part of a successful team Key Duties: As Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times. You will be responsible for recovering the cost of any work covered by insurance, guarantee or warranty. Making claims from the manufacturer in line with the company and manufacturers policy Assessing the validity of all warranty claims Preparing invoices, submitting all supporting documents to the manufacturer within specified deadlines Administering and calculating job costings Job card preparation About you: Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous, however, this is not crucial for the right candidate. Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment. Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must. Our client is passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Their new benefits package is designed to do just that: Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme. One day a year paid voluntary / community work. Business social events Working hours/days Monday to Friday 8am to 5pm Salary: £27,000 basic £33,000 OTE HUGE career development pathway for progression and long term career prospects. Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Apr 30, 2024
Full time
Vacancy - Warranty Administrator Just in - Warranty Administrator vacancy Work with the No1 motor trade employer in the UK. Industry leading training and development Prestigious brand and stunning dealership Strong salary Amazing company benefits Intrigued? Don't snooze and lose, apply now Our client, the No1 motor trade employer in the UK, is looking to recruit an experienced Warranty Administrator Working within a VERY prestigious franchised dealership, being part of a successful team Key Duties: As Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times. You will be responsible for recovering the cost of any work covered by insurance, guarantee or warranty. Making claims from the manufacturer in line with the company and manufacturers policy Assessing the validity of all warranty claims Preparing invoices, submitting all supporting documents to the manufacturer within specified deadlines Administering and calculating job costings Job card preparation About you: Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous, however, this is not crucial for the right candidate. Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment. Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must. Our client is passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Their new benefits package is designed to do just that: Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme. One day a year paid voluntary / community work. Business social events Working hours/days Monday to Friday 8am to 5pm Salary: £27,000 basic £33,000 OTE HUGE career development pathway for progression and long term career prospects. Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
About Ingeus UK and the Health Assessment and Advisory Service (HAAS) We have been awarded the Health Assessment Advisory Service contract for the Department for Work and Pensions (DWP) in South East England, London, and East Anglia. This new service will launch in 2024 and will run for at least five years. The Health Assessment Advisory Service arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. We are delighted to announce exciting opportunities for qualified clinicians to join our team as a Functional Assessor supporting Personal Independence Payment assessments (PIP) here at Ingeus UK, part of the global human services provider APM Group. In addition to practical experience as a healthcare practitioner you have invaluable transferable skills such as critical analysis, objectivity, and logical thinking just to name a few. We'd like to offer you the opportunity to use these skills in a different way to support the most vulnerable people in our society. You will be part of a like-minded team of professional clinicians that has a voice in how we improve our claimants' experience and in positively raising the profile of the Health Assessment Advisory Service through leading change, mentorship, and coaching. As a Functional Assessor your primary responsibilities will be: To conduct comprehensive PIP functional assessments through evaluation of claimants' ability to undertake activities of daily living repeatedly and safely. Investigate the impact of variability, chronic and multiple health issues. Prepare detailed reports outlining claimants' functional abilities with well-reasoned recommendations, for submission to the Department of Work and Pensions. Collaborate with your colleagues to deliver a high-quality service to our claimants. Contribute to the continued improvement and service excellence of health assessment services in the UK. We are committed to supporting our employees and providing a comprehensive benefits package to help you thrive both professionally and personally. Here's a glimpse of what we can offer you: Continuous Professional Development: Access to training and learning opportunities to expand your skills and advance your career. Clinical Registration Fee Reimbursement: We cover the cost of maintaining your professional credentials. Private Medical Insurance: A comprehensive healthcare plan. Single cover from 6 months of employment. Private Pension Scheme: A defined contribution pension scheme after 12 months service. Extra Annual Leave: Flexibility to purchase additional holiday days to suit your personal needs. Confidential Employee Assistance Programme : 24/7 access to confidential counselling for your mental and emotional well-being. Life Assurance 3 x Salary. A benefit to protect your loved ones in the event of an unexpected loss. Salary Finance: Access to financial education, loans, and tools to achieve your financial goals. Travel Season Ticket Loan . The opportunity to buy Extra Perks such as, Critical Illness Cover, Dental Insurance. Long Service Awards. Volunteering. Up to two days each year dedicated to Community Giving. Online shopping discounts via Discount Marketplace. Ingeus is part of global human services provider, APM Group. Our mission is to enable better lives, and, in the UK, we work with government, employers, and local partners to design and deliver services to help create strong societies where people have the independence, knowledge, and know-how to thrive. We deliver services to help people improve their employment, skills, health, and wellbeing. We're purpose-led, passionate, and proud to work with customers and communities to drive social change. Our culture treats everyone with dignity and respect, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions. We welcome applications from everyone - if you require any assistance with any part of the recruitment process or would like alternative formats, please get in touch with us.
Apr 30, 2024
Full time
About Ingeus UK and the Health Assessment and Advisory Service (HAAS) We have been awarded the Health Assessment Advisory Service contract for the Department for Work and Pensions (DWP) in South East England, London, and East Anglia. This new service will launch in 2024 and will run for at least five years. The Health Assessment Advisory Service arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. We are delighted to announce exciting opportunities for qualified clinicians to join our team as a Functional Assessor supporting Personal Independence Payment assessments (PIP) here at Ingeus UK, part of the global human services provider APM Group. In addition to practical experience as a healthcare practitioner you have invaluable transferable skills such as critical analysis, objectivity, and logical thinking just to name a few. We'd like to offer you the opportunity to use these skills in a different way to support the most vulnerable people in our society. You will be part of a like-minded team of professional clinicians that has a voice in how we improve our claimants' experience and in positively raising the profile of the Health Assessment Advisory Service through leading change, mentorship, and coaching. As a Functional Assessor your primary responsibilities will be: To conduct comprehensive PIP functional assessments through evaluation of claimants' ability to undertake activities of daily living repeatedly and safely. Investigate the impact of variability, chronic and multiple health issues. Prepare detailed reports outlining claimants' functional abilities with well-reasoned recommendations, for submission to the Department of Work and Pensions. Collaborate with your colleagues to deliver a high-quality service to our claimants. Contribute to the continued improvement and service excellence of health assessment services in the UK. We are committed to supporting our employees and providing a comprehensive benefits package to help you thrive both professionally and personally. Here's a glimpse of what we can offer you: Continuous Professional Development: Access to training and learning opportunities to expand your skills and advance your career. Clinical Registration Fee Reimbursement: We cover the cost of maintaining your professional credentials. Private Medical Insurance: A comprehensive healthcare plan. Single cover from 6 months of employment. Private Pension Scheme: A defined contribution pension scheme after 12 months service. Extra Annual Leave: Flexibility to purchase additional holiday days to suit your personal needs. Confidential Employee Assistance Programme : 24/7 access to confidential counselling for your mental and emotional well-being. Life Assurance 3 x Salary. A benefit to protect your loved ones in the event of an unexpected loss. Salary Finance: Access to financial education, loans, and tools to achieve your financial goals. Travel Season Ticket Loan . The opportunity to buy Extra Perks such as, Critical Illness Cover, Dental Insurance. Long Service Awards. Volunteering. Up to two days each year dedicated to Community Giving. Online shopping discounts via Discount Marketplace. Ingeus is part of global human services provider, APM Group. Our mission is to enable better lives, and, in the UK, we work with government, employers, and local partners to design and deliver services to help create strong societies where people have the independence, knowledge, and know-how to thrive. We deliver services to help people improve their employment, skills, health, and wellbeing. We're purpose-led, passionate, and proud to work with customers and communities to drive social change. Our culture treats everyone with dignity and respect, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions. We welcome applications from everyone - if you require any assistance with any part of the recruitment process or would like alternative formats, please get in touch with us.
WALLACE HIND SELECTION LIMITED
Kettering, Northamptonshire
We are proud to provide a high level of service to customers across the UK, and as we continue to grow and evolve, we find ourselves needing our next protection specialist. If you have the desire to earn well above your basic salary, a wealth of regulated advisory experience with a focus on Mortgages, Insurance & Protection, we want to talk to you! BASIC SALARY: £40,000 - £50,000 BENEFITS: Gen click apply for full job details
Apr 29, 2024
Full time
We are proud to provide a high level of service to customers across the UK, and as we continue to grow and evolve, we find ourselves needing our next protection specialist. If you have the desire to earn well above your basic salary, a wealth of regulated advisory experience with a focus on Mortgages, Insurance & Protection, we want to talk to you! BASIC SALARY: £40,000 - £50,000 BENEFITS: Gen click apply for full job details
Role: Client Advisor- Luxury Retail Location: London Salary: 28k- 35k Are you wanting to take your career to the next step? Are you looking for an opportunity to branch into luxury retail? Our client is looking for a dynamic Client Advisor to join their team! As an ambassador for their brand, you will be the face of a leading wellness solutions provider within a renowned department store concession. If you have a passion for sports, fitness, and luxury retail , this is the perfect opportunity to showcase your sales skills and deliver a premium in-store experience. If you are a motivated individual who thrives in a target-driven environment and enjoys delivering exceptional service , then we would love to hear from you! Responsibilities: Achieve and exceed sales targets to contribute to the overall success of the store Develop a strong understanding of the product range and digital solutions to provide comprehensive knowledge to customers Deliver exceptional customer service and sell consultatively to create a memorable and luxury experience Maintain high standards of visual merchandising to enhance the store's appearance Collaborate with various departments to ensure a seamless customer approach Utilise the CRM system to promote best practises Handle customer complaints effectively and resolve issues to their satisfaction Requirements: Minimum of 2 years' experience in consultative sales, luxury retail, or fitness sales Natural drive for selling and generating business opportunities Digital savviness to navigate and utilise systems and databases Track record of working towards and achieving sales targets Excellent communication and rapport building skills REPS L3 in Personal Training is a plus Hunger to learn, improve, and succeed in the role Ability to collaborate effectively within a team while also working independently Passion for sports, fitness, and wellness Benefits: Incentive scheme - Uncapped commissions and double commission structures 33 days holiday inclusive of public holidays (increasing with service) Private medical insurance Corporate wellness program and benefits Employee products purchase assistance programme Pension and life assurance scheme Team member discount! Apply now and take the next step in your career as a Client Advisor! Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 29, 2024
Full time
Role: Client Advisor- Luxury Retail Location: London Salary: 28k- 35k Are you wanting to take your career to the next step? Are you looking for an opportunity to branch into luxury retail? Our client is looking for a dynamic Client Advisor to join their team! As an ambassador for their brand, you will be the face of a leading wellness solutions provider within a renowned department store concession. If you have a passion for sports, fitness, and luxury retail , this is the perfect opportunity to showcase your sales skills and deliver a premium in-store experience. If you are a motivated individual who thrives in a target-driven environment and enjoys delivering exceptional service , then we would love to hear from you! Responsibilities: Achieve and exceed sales targets to contribute to the overall success of the store Develop a strong understanding of the product range and digital solutions to provide comprehensive knowledge to customers Deliver exceptional customer service and sell consultatively to create a memorable and luxury experience Maintain high standards of visual merchandising to enhance the store's appearance Collaborate with various departments to ensure a seamless customer approach Utilise the CRM system to promote best practises Handle customer complaints effectively and resolve issues to their satisfaction Requirements: Minimum of 2 years' experience in consultative sales, luxury retail, or fitness sales Natural drive for selling and generating business opportunities Digital savviness to navigate and utilise systems and databases Track record of working towards and achieving sales targets Excellent communication and rapport building skills REPS L3 in Personal Training is a plus Hunger to learn, improve, and succeed in the role Ability to collaborate effectively within a team while also working independently Passion for sports, fitness, and wellness Benefits: Incentive scheme - Uncapped commissions and double commission structures 33 days holiday inclusive of public holidays (increasing with service) Private medical insurance Corporate wellness program and benefits Employee products purchase assistance programme Pension and life assurance scheme Team member discount! Apply now and take the next step in your career as a Client Advisor! Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Role Description We're growing at an impressive rate as we continue to broaden and deepen the solutions we provide for our clients. To keep pace, we're expanding the Marketing Practice senior leadership with a high performing individual to lead and grow strategic client relationships, inspiring teams to deliver world-class creative, and ensure the right environment is in place for market-leading success. An effective Account director has great aptitude in building and maintaining customer relationships. They also possess excellent planning and leadership abilities to coordinate and advise account managers, supervisors and executives. The goal is to undertake account management responsibilities and supervise team members. You will be reporting to the Head of Affiliates and will be a vital part of the on-going growth plan. Responsibilities: Lead and oversee the client servicing teams to ensure exceptional delivery of services and maintain strong client relationships. Predominantly focus on account growth of the multiple clients within Vouch, as well as new business acquisition. Develop and execute strategic plans to meet and exceed client expectations, driving performance and ROI. Collaborate with internal teams, including account management, creative, and media, to deliver integrated solutions that align with client objectives. Creating long- and short-term strategy across all Digital and non-Digital channels. Act as a senior point of contact on client accounts that integrate multiple client and publisher verticals Act as a primary point of contact for key clients, understanding their needs, and presenting innovative solutions. Foster a culture of excellence, mentorship, and continuous improvement within the client services department. Upselling our services to all current clients. Be integral in the preparation and delivery of new business acquisition and client pitches. Some elements of project management, ensuring campaigns are delivered on time and within budget. Act as trusted partner and advisor, with a thorough understanding of the client's business objectives and aspirations Lead on multiple client accounts at any one time, ensuring team efficiency, operational excellence, and performance of delivery is continuously achieved Encourage deeper conversations around repeat performance and new opportunities within each account Navigate any issue resolution with clients and senior stakeholders Make a lead on campaign design, development and presentation, so the Clarify business is always seen as market-leading Inspire, mentor, motivate and guide internal and external resources for exceptional delivery of award-winning work Serve as the point of contact for clients in your portfolio Business Leadership Development, direction and delivery of strategic account growth plans and activity Monitoring and management of account P&Ls including time allocation and value-based pricing Contribute to the department vision and business plan Planning talent and resource levels so they're matched with client needs and ensures expectations are exceeded Improving Performance Create a culture of continuous improvement and traction Team and individual targets are aligned to company strategy and positively impact financial performance Drive improvements in Gross Margin achieved over time Use data management to highlight client risks and issues Requirements: A strategic thinker who can create innovative client growth strategies, combined with the tactical ability to execute Inspiring and managing clients in FTSE 250 companies, across multiple stakeholders, adding real value to their output and performance (minimum of five years' marketing agency experience desired) A powerful communicator, with strong negotiation, presentation, and organisational skills A team player, who the know-how to create a structure that enables the agency to continue its ascent in both market share, and wider influence A proactive and trusted team leader who will act as a pillar of support and soundboard to the wider Marketing Practice Team Employee Transparency At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to our Talent Inclusion Specialist Jess at email protected if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. THE PERKS We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Electric vehicle salary sacrifice car scheme Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more! 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Apr 29, 2024
Full time
KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Role Description We're growing at an impressive rate as we continue to broaden and deepen the solutions we provide for our clients. To keep pace, we're expanding the Marketing Practice senior leadership with a high performing individual to lead and grow strategic client relationships, inspiring teams to deliver world-class creative, and ensure the right environment is in place for market-leading success. An effective Account director has great aptitude in building and maintaining customer relationships. They also possess excellent planning and leadership abilities to coordinate and advise account managers, supervisors and executives. The goal is to undertake account management responsibilities and supervise team members. You will be reporting to the Head of Affiliates and will be a vital part of the on-going growth plan. Responsibilities: Lead and oversee the client servicing teams to ensure exceptional delivery of services and maintain strong client relationships. Predominantly focus on account growth of the multiple clients within Vouch, as well as new business acquisition. Develop and execute strategic plans to meet and exceed client expectations, driving performance and ROI. Collaborate with internal teams, including account management, creative, and media, to deliver integrated solutions that align with client objectives. Creating long- and short-term strategy across all Digital and non-Digital channels. Act as a senior point of contact on client accounts that integrate multiple client and publisher verticals Act as a primary point of contact for key clients, understanding their needs, and presenting innovative solutions. Foster a culture of excellence, mentorship, and continuous improvement within the client services department. Upselling our services to all current clients. Be integral in the preparation and delivery of new business acquisition and client pitches. Some elements of project management, ensuring campaigns are delivered on time and within budget. Act as trusted partner and advisor, with a thorough understanding of the client's business objectives and aspirations Lead on multiple client accounts at any one time, ensuring team efficiency, operational excellence, and performance of delivery is continuously achieved Encourage deeper conversations around repeat performance and new opportunities within each account Navigate any issue resolution with clients and senior stakeholders Make a lead on campaign design, development and presentation, so the Clarify business is always seen as market-leading Inspire, mentor, motivate and guide internal and external resources for exceptional delivery of award-winning work Serve as the point of contact for clients in your portfolio Business Leadership Development, direction and delivery of strategic account growth plans and activity Monitoring and management of account P&Ls including time allocation and value-based pricing Contribute to the department vision and business plan Planning talent and resource levels so they're matched with client needs and ensures expectations are exceeded Improving Performance Create a culture of continuous improvement and traction Team and individual targets are aligned to company strategy and positively impact financial performance Drive improvements in Gross Margin achieved over time Use data management to highlight client risks and issues Requirements: A strategic thinker who can create innovative client growth strategies, combined with the tactical ability to execute Inspiring and managing clients in FTSE 250 companies, across multiple stakeholders, adding real value to their output and performance (minimum of five years' marketing agency experience desired) A powerful communicator, with strong negotiation, presentation, and organisational skills A team player, who the know-how to create a structure that enables the agency to continue its ascent in both market share, and wider influence A proactive and trusted team leader who will act as a pillar of support and soundboard to the wider Marketing Practice Team Employee Transparency At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to our Talent Inclusion Specialist Jess at email protected if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. THE PERKS We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Electric vehicle salary sacrifice car scheme Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more! 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About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. You will also build relationships with top venture capital funds and investors in Europe, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You will also serve as the primary representative from our Startups team in building out our presence across the European startup ecosystem. You'll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in London, United Kingdom. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan Partner with solutions, research, and engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem Develop strategies to drive adoption of OpenAI's models among top venture-backed startups and ensure companies have the resources they need to build quickly and effectively using OpenAI's models Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firms and internal teams Represent OpenAI at startup ecosystem events and speaking engagements Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups Contribute to the development of programs and strategic initiatives focused on startup customers Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: Passion for the startup ecosystem and supporting the growth of fast-growing companies Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup Technical understanding of AI technologies and AI product landscape 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence Public speaking ability You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation, Benefits and Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. Private medical insurance covering 100% of premiums for employees and their dependents Pension plan with 4% employer contribution 52 weeks maternity leave and 20 weeks parental leave Unlimited time off Annual learning & development stipend (£1,200 per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Apr 29, 2024
Full time
About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. You will also build relationships with top venture capital funds and investors in Europe, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You will also serve as the primary representative from our Startups team in building out our presence across the European startup ecosystem. You'll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in London, United Kingdom. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan Partner with solutions, research, and engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem Develop strategies to drive adoption of OpenAI's models among top venture-backed startups and ensure companies have the resources they need to build quickly and effectively using OpenAI's models Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firms and internal teams Represent OpenAI at startup ecosystem events and speaking engagements Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups Contribute to the development of programs and strategic initiatives focused on startup customers Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: Passion for the startup ecosystem and supporting the growth of fast-growing companies Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup Technical understanding of AI technologies and AI product landscape 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence Public speaking ability You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation, Benefits and Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. Private medical insurance covering 100% of premiums for employees and their dependents Pension plan with 4% employer contribution 52 weeks maternity leave and 20 weeks parental leave Unlimited time off Annual learning & development stipend (£1,200 per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Award Winning Employment Law Solicitors Thought leaders - Featured In: The Metro, Personnel Today, The Guardian, The Times, Independent, Daily Mail Are you a Qualified Solicitor (2-4 Year PQE) ready for an exciting new challenge in the field of Employment Law? Are you looking to kick start your career with an Award Winning Digital Law firm? Are you looking for an opportunity with lots to learn but also the space to look after your own projects and thrive within a supportive team? If so, we'd love to hear from you! Role info: Solicitor / Legal Exec Home Working 4 Days Per Week / Maidenhead, Berkshire HQ 1 Days Up to £70,000 OTE Plus Benefits Package Your Qualification: 2 - 4 PQE Solicitor Both Full and Part Time Considered Product / Service: Expert Advisors on Employment and HR Our Values: Our Values: Customers First. Live above the Line. Play by the Rules. Say what you do, do what you say Company Pedigree: 2023 - Awarded Highly Commended Business Award, Winner in Excellence in Customer Service Award, green law firm (paperless), MD of the law firm is UN Women Delegate We are proud we have over 100 5 star reviews and rated 5 star on Review Solicitors. 80% a green law firm with plans to be 100% green by 2025. Proud Supporter of Local Charities inc: The Baby Bank. The Brett Foundation. Foodshare Maidenhead. British Heart Foundation. One Family Trust: Members of Employment Lawyers Association. The Law Society. Solicitors Regulation Authority. Review Solicitors Trusted Law Firm. Our Mission We are a compact team of highly experienced and high achieving employment law specialists who solve peoples employment issues with minimum stress and with the best achievable results. Our customers are mid-senior level executives or owners of small-medium sized companies who want robust legal representation with a highly responsive approach. Our specialised team give business owners full protection against loss and reputation & claimants the optimum result from their claims. We offer a modern, responsive and pragmatic approach to employment law. We are completely digital and 80% a green law firm. The Employment Law Solicitor / Legal Exec role: Due to strong demand for our services, we are looking for a newly qualified solicitor to join the team. This is an excellent opportunity to join a small talented team of high performing professionals and to work in a collaborative, friendly and dynamic environment. We harbour a wealth of experience within our walls with experts in each field. If you are looking to not only develop your career, but your knowledge, skill set and expertise of your own, this is the perfect opportunity for you. This role will be based from home 4 days a week and 1/2 days in the office and is made up of 30% business advisory work and 70% claimant work. However, this role is also available as a part time opportunity as well. Key Responsibilities: + Supporting the Senior Employment Partner with a case-load of contentious and non-contentious employment law cases + Running your own cases and delivering high quality advice to business clients. + Advising on Settlement Agreements + Negotiating with opponents + Drafting contracts and handbooks for business clients + Liaising directly with various third parties including ACAS, HR professionals and employers. + Contributing to firm growth via business development What we are looking for: + Qualified Solicitor (2-4 years PQE) with good academics (2:1 or better) + Strong drafting and negotiation skills + Experience in advising business clients on general and HR issues + 2 years experience in Employment Law + Strong communication skills + Have client care/complaints record + Diligent and personable What's on offer: + Up to £70,000 OTE Plus Benefits Package + 28 days holidays inc bank holidays + Bonus Scheme + Pension Scheme + Hybrid working + Private Health Care Insurance + Social events + Company sick pay +Team workshops and socials Sounds like a good fit? Apply here for a fast-track path to our Managing Partner Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 29, 2024
Full time
Award Winning Employment Law Solicitors Thought leaders - Featured In: The Metro, Personnel Today, The Guardian, The Times, Independent, Daily Mail Are you a Qualified Solicitor (2-4 Year PQE) ready for an exciting new challenge in the field of Employment Law? Are you looking to kick start your career with an Award Winning Digital Law firm? Are you looking for an opportunity with lots to learn but also the space to look after your own projects and thrive within a supportive team? If so, we'd love to hear from you! Role info: Solicitor / Legal Exec Home Working 4 Days Per Week / Maidenhead, Berkshire HQ 1 Days Up to £70,000 OTE Plus Benefits Package Your Qualification: 2 - 4 PQE Solicitor Both Full and Part Time Considered Product / Service: Expert Advisors on Employment and HR Our Values: Our Values: Customers First. Live above the Line. Play by the Rules. Say what you do, do what you say Company Pedigree: 2023 - Awarded Highly Commended Business Award, Winner in Excellence in Customer Service Award, green law firm (paperless), MD of the law firm is UN Women Delegate We are proud we have over 100 5 star reviews and rated 5 star on Review Solicitors. 80% a green law firm with plans to be 100% green by 2025. Proud Supporter of Local Charities inc: The Baby Bank. The Brett Foundation. Foodshare Maidenhead. British Heart Foundation. One Family Trust: Members of Employment Lawyers Association. The Law Society. Solicitors Regulation Authority. Review Solicitors Trusted Law Firm. Our Mission We are a compact team of highly experienced and high achieving employment law specialists who solve peoples employment issues with minimum stress and with the best achievable results. Our customers are mid-senior level executives or owners of small-medium sized companies who want robust legal representation with a highly responsive approach. Our specialised team give business owners full protection against loss and reputation & claimants the optimum result from their claims. We offer a modern, responsive and pragmatic approach to employment law. We are completely digital and 80% a green law firm. The Employment Law Solicitor / Legal Exec role: Due to strong demand for our services, we are looking for a newly qualified solicitor to join the team. This is an excellent opportunity to join a small talented team of high performing professionals and to work in a collaborative, friendly and dynamic environment. We harbour a wealth of experience within our walls with experts in each field. If you are looking to not only develop your career, but your knowledge, skill set and expertise of your own, this is the perfect opportunity for you. This role will be based from home 4 days a week and 1/2 days in the office and is made up of 30% business advisory work and 70% claimant work. However, this role is also available as a part time opportunity as well. Key Responsibilities: + Supporting the Senior Employment Partner with a case-load of contentious and non-contentious employment law cases + Running your own cases and delivering high quality advice to business clients. + Advising on Settlement Agreements + Negotiating with opponents + Drafting contracts and handbooks for business clients + Liaising directly with various third parties including ACAS, HR professionals and employers. + Contributing to firm growth via business development What we are looking for: + Qualified Solicitor (2-4 years PQE) with good academics (2:1 or better) + Strong drafting and negotiation skills + Experience in advising business clients on general and HR issues + 2 years experience in Employment Law + Strong communication skills + Have client care/complaints record + Diligent and personable What's on offer: + Up to £70,000 OTE Plus Benefits Package + 28 days holidays inc bank holidays + Bonus Scheme + Pension Scheme + Hybrid working + Private Health Care Insurance + Social events + Company sick pay +Team workshops and socials Sounds like a good fit? Apply here for a fast-track path to our Managing Partner Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Assistant Store Manager - Duke of York Salary £27,500 plus uncapped commission and quarterly bonus We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA.Education, Personalisation, and Human Touch. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special. Do you want to be part of our tribe? . Keep reading! A Dermalogica Assistant Store Manager is at the true heart of where these results happen in our Business. Based on the shop floor with your team, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will drive new business opportunities and encourage your team to think outside the box and help them excel. The responsibilities of the Assistant Store Manager . Could this be you? As a Assistant Store Manager, you will take your customer through a journey, this will include advising, listening, and connecting with them throughout every touch point. We want to Wow our customers with a personalized experience and enable our customers to fall in love with their skin care journey. As well as performing our treatments, every service must be set up as a skin care programme comprising both treatment and homecare to achieve goals. You will create a partnership by sharing your treatment plan with your customer, educate and link recommended homecare throughout. You will drive retail growth month on month through motivating and supporting the team, thinking outside the box with new inspiring event ideas & exceed all location targets & KPIs. You will drive events in store with both on counter activity & masterclasses ensuring all events are fully booked. You will be a role model and perform all services regularly to the highest standard. By assisting the District Sales & education Manager & Retail Training Manager with on counter training relating to new innovations, you will ensure that your team have the expertise to help them excel. You must feel comfortable working on your own as this a 1 person counter You follow the grooming standards to ensure that you are living and breathing Dermalogica every day. Do you have the below skills? You will already have the education that Dermalogica can then build on and develop further. This will be in the form of an equivalent Level 3 in Beauty Therapy with Facial Electricals. This is an absoluteESSENTIALso that we can ensure that the standards of our therapists are consistent. Level 4 Beauty Therapy qualification, which must include Microneedling and Chemical Peels. If you do not hold the Level 4 qualification, then Dermalogica will fund this as part of your development, as it will be a fundamental part of the role. This training is worth £3,200. You will have at least 2-year management experience, ideally within a retail environment. You will be an outgoing, creative thinker whocancreate theatre at the counter to really inspire and draw our customers to us. You will have a passion for skin health like no other brand has ever seen. You will use this passion to inspire others. What is in it for you? Private Health Care with AXA PP and Medicash Life insurance with Yulife which includes - Smart Health a 24-hour GP access and Yumatter an Employee Assistance Programme A 5% pension contribution from the company as well as access to a pension's advisor. Your Birthday off work! 25 days annual leave plus 3 days bank holiday 5 paid sick days per year £70 monthly product allocation Access to new product innovation before they hit the shelves so that you can experience the products first-hand 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville Access to Unilever Discounts, an online shopping website discounts on multiple high street brands The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms. Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at interview.
Apr 29, 2024
Full time
Assistant Store Manager - Duke of York Salary £27,500 plus uncapped commission and quarterly bonus We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA.Education, Personalisation, and Human Touch. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special. Do you want to be part of our tribe? . Keep reading! A Dermalogica Assistant Store Manager is at the true heart of where these results happen in our Business. Based on the shop floor with your team, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will drive new business opportunities and encourage your team to think outside the box and help them excel. The responsibilities of the Assistant Store Manager . Could this be you? As a Assistant Store Manager, you will take your customer through a journey, this will include advising, listening, and connecting with them throughout every touch point. We want to Wow our customers with a personalized experience and enable our customers to fall in love with their skin care journey. As well as performing our treatments, every service must be set up as a skin care programme comprising both treatment and homecare to achieve goals. You will create a partnership by sharing your treatment plan with your customer, educate and link recommended homecare throughout. You will drive retail growth month on month through motivating and supporting the team, thinking outside the box with new inspiring event ideas & exceed all location targets & KPIs. You will drive events in store with both on counter activity & masterclasses ensuring all events are fully booked. You will be a role model and perform all services regularly to the highest standard. By assisting the District Sales & education Manager & Retail Training Manager with on counter training relating to new innovations, you will ensure that your team have the expertise to help them excel. You must feel comfortable working on your own as this a 1 person counter You follow the grooming standards to ensure that you are living and breathing Dermalogica every day. Do you have the below skills? You will already have the education that Dermalogica can then build on and develop further. This will be in the form of an equivalent Level 3 in Beauty Therapy with Facial Electricals. This is an absoluteESSENTIALso that we can ensure that the standards of our therapists are consistent. Level 4 Beauty Therapy qualification, which must include Microneedling and Chemical Peels. If you do not hold the Level 4 qualification, then Dermalogica will fund this as part of your development, as it will be a fundamental part of the role. This training is worth £3,200. You will have at least 2-year management experience, ideally within a retail environment. You will be an outgoing, creative thinker whocancreate theatre at the counter to really inspire and draw our customers to us. You will have a passion for skin health like no other brand has ever seen. You will use this passion to inspire others. What is in it for you? Private Health Care with AXA PP and Medicash Life insurance with Yulife which includes - Smart Health a 24-hour GP access and Yumatter an Employee Assistance Programme A 5% pension contribution from the company as well as access to a pension's advisor. Your Birthday off work! 25 days annual leave plus 3 days bank holiday 5 paid sick days per year £70 monthly product allocation Access to new product innovation before they hit the shelves so that you can experience the products first-hand 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville Access to Unilever Discounts, an online shopping website discounts on multiple high street brands The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms. Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at interview.
Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right? We've already done big things since launching in the UK in 2020. In our first 24 months, we gained a huge 3 million customers. And just 14 months into our journey, we earned double-unicorn status - the fastest company in Europe to do so bragging-not-bragging There are some exciting projects coming up and we've got big growth plans. Want to join us? About the role: The Senior People Partner at Zilch is a strategic and hands-on role responsible for managing various aspects of the employee lifecycle. You will collaborate closely with the People team, management, and cross-functional departments to develop and implement People programs and initiatives that align with our company's values, goals, and overall vision. As a trusted advisor, you will act as a bridge between employees and management, promoting an engaging, inclusive, and high-performing work environment. Day-to-day responsibilities will include: Employee Relations: Foster positive working relationships by providing support and guidance to employees and managers on a wide range of People-related matters, including performance management, conflict resolution, and policy interpretation. Performance Management: Support the performance evaluation process by providing coaching to managers on performance feedback, goal setting, and development plans for their teams. Learning and Development: Identify training needs and work with the Learning and Development team to implement effective learning initiatives and employee development programs. Diversity, Equity, and Inclusion: Champion diversity and inclusion efforts within the organisation, promoting a culture that embraces different perspectives and backgrounds. Employee Engagement: Implement strategies to enhance employee engagement and job satisfaction, conducting surveys, analysing feedback, and recommending action plans. Compensation and Benefits: Collaborate with the People team and management on compensation planning, ensuring market competitiveness and fairness across the organisation. People Policy and Compliance: Stay up to date with employment laws and regulations, ensuring that the company's People policies and practices comply with legal requirements. Employee Communications: Facilitate effective communication between employees and management, providing regular updates on company news, changes, and initiatives. Employee Relations Cases: Handling end to end ER cases including disciplinaries, grievances, investigations, suspension, and dismissals. Complex Requests: Managing complex flexible working requests, reasonable adjustments, internal transfers and out of cycle changes. Risk assessment: Assessing and identifying the legal and commercial risks to the business in all practices. Compliance: Ensuring compliance with legal, regulatory, CIPD and Acas guidelines. Partnering: Partnering with senior stakeholders and managers to understand their business areas and adding value with advice and operations. Working planning: Workforce planning and advising on resource management. Understanding budgets, costs and forecasts. Consistency & Fairness: Ensuring consistency and fair practices across the company. Projects: Leading companywide and people projects as assigned by your line manager. Other: Other work as reasonably required. What we're looking for: Required • Proven experience as a People Generalist, People Business Partner, or similar role, preferably in a fast-paced tech or startup environment. • Strong knowledge of People best practices, employment laws, and industry trends. • Exceptional communication, interpersonal, and conflict resolution skills. • Demonstrated ability to build trust, influence, and collaborate with stakeholders at all levels. • High level of empathy, cultural awareness, and commitment to diversity and inclusion. • Proficiency with HRIS and other People-related tools and systems • Strategic thinker with commercial and hands-on approach to problem-solving • CIPD level 3 or 5 complete Preferred • Bachelor's degree in HR/People Management, Social Science or a related field. What we offer: Compensation & Savings Pension scheme - 5% employee contribution and 3% employer contribution Death in Service scheme - 3x your annual basic salary to nominated beneficiaries Income Protection - up to 75% of annual basic salary to cover long term injury or illness Private Medical Insurance including; GP consultations (video, telephone or face-to-face) Prescribed medication In-patient, day-patient and out-patient care Mental health support Physiotherapy Advanced cancer cover Employee Assistance Programme including Unlimited mental health sessions 24/7 remote GP & physiotherapy 24/7 helpline for emotional & practical support Savings & discounts on everyday shopping 1:1 personalised wellbeing consultations Family Friendly Policies Enhanced maternity pay Enhanced paternity pay Enhanced adoption pay 5% cashback in Zilch rewards on purchases through the app £200 Zilch rewards bonus for WFH set up Learning & Development Professional Qualifications Professional Memberships Learning Suite for e-courses Internal Training Programmes FCA & Regulatory training Hybrid Working 3 days in office Casual dress code Work related social events Free fruit, snacks, and refreshments in the office Zilch is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. To apply for this role, please submit your CV along with a cover letter. We acknowledge receipt of your resume for a position at Zilch and we appreciate your interest in joining our business. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue to the next stage of the recruitment process. We wish you every success. Zilch Technology is an equal opportunities employer and we encourage all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion or belief. Apply for this Job
Apr 29, 2024
Full time
Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right? We've already done big things since launching in the UK in 2020. In our first 24 months, we gained a huge 3 million customers. And just 14 months into our journey, we earned double-unicorn status - the fastest company in Europe to do so bragging-not-bragging There are some exciting projects coming up and we've got big growth plans. Want to join us? About the role: The Senior People Partner at Zilch is a strategic and hands-on role responsible for managing various aspects of the employee lifecycle. You will collaborate closely with the People team, management, and cross-functional departments to develop and implement People programs and initiatives that align with our company's values, goals, and overall vision. As a trusted advisor, you will act as a bridge between employees and management, promoting an engaging, inclusive, and high-performing work environment. Day-to-day responsibilities will include: Employee Relations: Foster positive working relationships by providing support and guidance to employees and managers on a wide range of People-related matters, including performance management, conflict resolution, and policy interpretation. Performance Management: Support the performance evaluation process by providing coaching to managers on performance feedback, goal setting, and development plans for their teams. Learning and Development: Identify training needs and work with the Learning and Development team to implement effective learning initiatives and employee development programs. Diversity, Equity, and Inclusion: Champion diversity and inclusion efforts within the organisation, promoting a culture that embraces different perspectives and backgrounds. Employee Engagement: Implement strategies to enhance employee engagement and job satisfaction, conducting surveys, analysing feedback, and recommending action plans. Compensation and Benefits: Collaborate with the People team and management on compensation planning, ensuring market competitiveness and fairness across the organisation. People Policy and Compliance: Stay up to date with employment laws and regulations, ensuring that the company's People policies and practices comply with legal requirements. Employee Communications: Facilitate effective communication between employees and management, providing regular updates on company news, changes, and initiatives. Employee Relations Cases: Handling end to end ER cases including disciplinaries, grievances, investigations, suspension, and dismissals. Complex Requests: Managing complex flexible working requests, reasonable adjustments, internal transfers and out of cycle changes. Risk assessment: Assessing and identifying the legal and commercial risks to the business in all practices. Compliance: Ensuring compliance with legal, regulatory, CIPD and Acas guidelines. Partnering: Partnering with senior stakeholders and managers to understand their business areas and adding value with advice and operations. Working planning: Workforce planning and advising on resource management. Understanding budgets, costs and forecasts. Consistency & Fairness: Ensuring consistency and fair practices across the company. Projects: Leading companywide and people projects as assigned by your line manager. Other: Other work as reasonably required. What we're looking for: Required • Proven experience as a People Generalist, People Business Partner, or similar role, preferably in a fast-paced tech or startup environment. • Strong knowledge of People best practices, employment laws, and industry trends. • Exceptional communication, interpersonal, and conflict resolution skills. • Demonstrated ability to build trust, influence, and collaborate with stakeholders at all levels. • High level of empathy, cultural awareness, and commitment to diversity and inclusion. • Proficiency with HRIS and other People-related tools and systems • Strategic thinker with commercial and hands-on approach to problem-solving • CIPD level 3 or 5 complete Preferred • Bachelor's degree in HR/People Management, Social Science or a related field. What we offer: Compensation & Savings Pension scheme - 5% employee contribution and 3% employer contribution Death in Service scheme - 3x your annual basic salary to nominated beneficiaries Income Protection - up to 75% of annual basic salary to cover long term injury or illness Private Medical Insurance including; GP consultations (video, telephone or face-to-face) Prescribed medication In-patient, day-patient and out-patient care Mental health support Physiotherapy Advanced cancer cover Employee Assistance Programme including Unlimited mental health sessions 24/7 remote GP & physiotherapy 24/7 helpline for emotional & practical support Savings & discounts on everyday shopping 1:1 personalised wellbeing consultations Family Friendly Policies Enhanced maternity pay Enhanced paternity pay Enhanced adoption pay 5% cashback in Zilch rewards on purchases through the app £200 Zilch rewards bonus for WFH set up Learning & Development Professional Qualifications Professional Memberships Learning Suite for e-courses Internal Training Programmes FCA & Regulatory training Hybrid Working 3 days in office Casual dress code Work related social events Free fruit, snacks, and refreshments in the office Zilch is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. To apply for this role, please submit your CV along with a cover letter. We acknowledge receipt of your resume for a position at Zilch and we appreciate your interest in joining our business. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue to the next stage of the recruitment process. We wish you every success. Zilch Technology is an equal opportunities employer and we encourage all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion or belief. Apply for this Job
BMW/MINI Trainee Service Advisor Once in a while an opportunity appears .Would you like to set your career on the right path by joining the best training programme in the industry? This is a customer facing role, managing the relationship with BMW/MINI customers who have their vehicles serviced and repaired by us, however you will spend the first half of the training programme learning all of the back-of-house administrative processes that will equip you with a thorough understanding of every element of the customer journey. This work will require a high degree of accuracy, so you must have excellent attention to detail. You must be educated to A level standard or equivalent, have GCSE Maths, English and one other subject at grades A to C/9-4, with an appetite for learning and a commitment to being a positive team player. Once trained, your role will be focused on dealing with customers, who have high expectations and a varied range of needs and demands, therefore you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service. You'll learn, grow and develop with us, building a fascinating, challenging and exciting career from the ground-up. All Service Advisor Trainees attend the BMW Group Academy in Berkshire for some of their off-the-job training. The programme will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Service Advisor role-specific training. The training takes place over a 12 month period and on successful completion of the programme, you will be a qualified Service Advisor. You will also have a Level 2 Customer Service Practitioner and an exceedingly bright future! As the UK's largest prestige motor retail group we provide an outstanding working environment and exciting career opportunities. We are incredibly committed to being the best company to work for. Our customers are very important to us and we want only the very best people looking after them and their vehicles. Have you got what it takes? Essential Requirements: Please note that due to our insurance requirements and the nature of this role, A FULL & VALID DRIVING LICENCE IS ESSENTIAL. If you only have an automatic licence, you must declare this on your application. You must be eligible to work in the UK. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 29, 2024
Full time
BMW/MINI Trainee Service Advisor Once in a while an opportunity appears .Would you like to set your career on the right path by joining the best training programme in the industry? This is a customer facing role, managing the relationship with BMW/MINI customers who have their vehicles serviced and repaired by us, however you will spend the first half of the training programme learning all of the back-of-house administrative processes that will equip you with a thorough understanding of every element of the customer journey. This work will require a high degree of accuracy, so you must have excellent attention to detail. You must be educated to A level standard or equivalent, have GCSE Maths, English and one other subject at grades A to C/9-4, with an appetite for learning and a commitment to being a positive team player. Once trained, your role will be focused on dealing with customers, who have high expectations and a varied range of needs and demands, therefore you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service. You'll learn, grow and develop with us, building a fascinating, challenging and exciting career from the ground-up. All Service Advisor Trainees attend the BMW Group Academy in Berkshire for some of their off-the-job training. The programme will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Service Advisor role-specific training. The training takes place over a 12 month period and on successful completion of the programme, you will be a qualified Service Advisor. You will also have a Level 2 Customer Service Practitioner and an exceedingly bright future! As the UK's largest prestige motor retail group we provide an outstanding working environment and exciting career opportunities. We are incredibly committed to being the best company to work for. Our customers are very important to us and we want only the very best people looking after them and their vehicles. Have you got what it takes? Essential Requirements: Please note that due to our insurance requirements and the nature of this role, A FULL & VALID DRIVING LICENCE IS ESSENTIAL. If you only have an automatic licence, you must declare this on your application. You must be eligible to work in the UK. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.