Legal Secretary - Private Client Dover Full-Time, Permanent Role GBP 22,000 - GBP 26,000 (depending on experience) My client, a reputable Solicitor based in Dover is seeking a competent and professional Legal Secretary who is proficient in audio typing and diary co-ordination to join their Private Client department. Main duties shall include but are not limited to: Providing full secretarial support to the departmental fee earners, including arranging appointments, dealing with client queries in person and by phone, together with preparation of correspondence and documents by audio typing via the digital dictation system Filing, photocopying and opening/closing client files in a timely manner Regular consideration of client files and liaising with partner and fee earners on any action required; Maintaining and coordinating diaries and diary notes and reporting on these as necessary Working as a member of the secretarial team; answering incoming calls, greeting visitors to Reception on occasion, collection/delivery of daily incoming/outgoing post and DX, and any other general office administrative duties as required To have a personal development plan and evaluate the effect of training on achievement. Requirements for the role: Relevant secretarial experience gained from within a busy legal practice within Private Client Good all-round education; both literate and numerate Competent in the use of MS Word and Outlook (Professional) gained in a working environment, preferably the legal industry Proficient audio typist Familiar with transcription via Digital Dictation (desirable) Confident and assertive whilst sympathetic and understanding towards clients who may be distressed, whilst remaining professional at all times Ability to balance priorities to meet sometimes demanding deadlines. If you are interested in this role and have the relevant experience, please apply today.
Apr 29, 2024
Full time
Legal Secretary - Private Client Dover Full-Time, Permanent Role GBP 22,000 - GBP 26,000 (depending on experience) My client, a reputable Solicitor based in Dover is seeking a competent and professional Legal Secretary who is proficient in audio typing and diary co-ordination to join their Private Client department. Main duties shall include but are not limited to: Providing full secretarial support to the departmental fee earners, including arranging appointments, dealing with client queries in person and by phone, together with preparation of correspondence and documents by audio typing via the digital dictation system Filing, photocopying and opening/closing client files in a timely manner Regular consideration of client files and liaising with partner and fee earners on any action required; Maintaining and coordinating diaries and diary notes and reporting on these as necessary Working as a member of the secretarial team; answering incoming calls, greeting visitors to Reception on occasion, collection/delivery of daily incoming/outgoing post and DX, and any other general office administrative duties as required To have a personal development plan and evaluate the effect of training on achievement. Requirements for the role: Relevant secretarial experience gained from within a busy legal practice within Private Client Good all-round education; both literate and numerate Competent in the use of MS Word and Outlook (Professional) gained in a working environment, preferably the legal industry Proficient audio typist Familiar with transcription via Digital Dictation (desirable) Confident and assertive whilst sympathetic and understanding towards clients who may be distressed, whilst remaining professional at all times Ability to balance priorities to meet sometimes demanding deadlines. If you are interested in this role and have the relevant experience, please apply today.
AUDIO TYPIST (temp) Framlingham 15.00- 18.00 per hour Our client, an established local property consultancy, is urgently seeking an audio typist on a temporary basis. Their business focuses on providing comprehensive property solutions, serving clients with excellence and integrity. This role offers the opportunity for a long term temporary contract, which could become permanent. Key responsibilities: Transcribe audio recordings accurately and efficiently into written documents Maintain high level of confidentiality and discretion Ensure timely completion of transcription tasks to meet deadlines Collaborate with team members to coordinate workflow and prioritize tasks Perform administrative duties as needed to support the wider team About you: Proven experience as an audio typist Proficient typing skills and excellent command of grammar and punctuation Strong attention to detail and accuracy in transcription Ability to work independently and manage time effectively The team are collaborative and supportive and you will be offered an excellent hourly rate, commensurate with experience. If you are motivated with strong typing skills and a keen eye for detail, get in touch! Please send your CV and cover letter to Carol Watson at Conrad Consulting.
Apr 29, 2024
Seasonal
AUDIO TYPIST (temp) Framlingham 15.00- 18.00 per hour Our client, an established local property consultancy, is urgently seeking an audio typist on a temporary basis. Their business focuses on providing comprehensive property solutions, serving clients with excellence and integrity. This role offers the opportunity for a long term temporary contract, which could become permanent. Key responsibilities: Transcribe audio recordings accurately and efficiently into written documents Maintain high level of confidentiality and discretion Ensure timely completion of transcription tasks to meet deadlines Collaborate with team members to coordinate workflow and prioritize tasks Perform administrative duties as needed to support the wider team About you: Proven experience as an audio typist Proficient typing skills and excellent command of grammar and punctuation Strong attention to detail and accuracy in transcription Ability to work independently and manage time effectively The team are collaborative and supportive and you will be offered an excellent hourly rate, commensurate with experience. If you are motivated with strong typing skills and a keen eye for detail, get in touch! Please send your CV and cover letter to Carol Watson at Conrad Consulting.
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Apr 29, 2024
Full time
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Apr 29, 2024
Full time
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Administrative Assistant (Audio Typist) Location: LE19 Pay Rate: £11.44 per hour Duration: Temporary Hours: 35 hours per week SF Recruitment's Professional Services division is currently seeking an experienced and highly skilled Administrative Assistant (Audio Typist) for a prestigious client in LE19. Our client is known for providing exceptional service and valuing staff welfare, making it a supportive and rewarding work environment. Role Overview: This role has become available due to a promotion and requires an efficient and detail-oriented individual to provide administrative support and audio typing services. The successful candidate will play a crucial role in ensuring the smooth running of the office and maintaining high-quality records. Main Responsibilities: - Utilise audio typing skills to accurately transcribe client meeting notes - Manage reception duties and handle telephone queries in a professional and courteous manner - Coordinate meetings and manage emails effectively - Provide coverage for colleagues as needed and maintain accurate records Essential Skills: - Proficient in internal procedures and able to follow them accurately - Strong typing and word processing skills - Familiarity with a variety of IT systems and software, including Microsoft Office - Excellent IT and keyboard skills, with the ability to use shortcuts and manage multiple screens efficiently - Attention to detail and strong record-keeping abilities - Good grammar, spelling, and telephone etiquette Desirable Skills: - Knowledge of financial services or previous experience in a similar role - Experience with Access and Excel, with the ability to create and manage spreadsheets If you are a proactive and organised individual with a strong work ethic and a passion for providing exceptional administrative support, we invite you to apply for this role. This is an excellent opportunity to join a supportive team and contribute to the success of a highly respected organisation. Apply now to be part of a great team!
Apr 29, 2024
Seasonal
Administrative Assistant (Audio Typist) Location: LE19 Pay Rate: £11.44 per hour Duration: Temporary Hours: 35 hours per week SF Recruitment's Professional Services division is currently seeking an experienced and highly skilled Administrative Assistant (Audio Typist) for a prestigious client in LE19. Our client is known for providing exceptional service and valuing staff welfare, making it a supportive and rewarding work environment. Role Overview: This role has become available due to a promotion and requires an efficient and detail-oriented individual to provide administrative support and audio typing services. The successful candidate will play a crucial role in ensuring the smooth running of the office and maintaining high-quality records. Main Responsibilities: - Utilise audio typing skills to accurately transcribe client meeting notes - Manage reception duties and handle telephone queries in a professional and courteous manner - Coordinate meetings and manage emails effectively - Provide coverage for colleagues as needed and maintain accurate records Essential Skills: - Proficient in internal procedures and able to follow them accurately - Strong typing and word processing skills - Familiarity with a variety of IT systems and software, including Microsoft Office - Excellent IT and keyboard skills, with the ability to use shortcuts and manage multiple screens efficiently - Attention to detail and strong record-keeping abilities - Good grammar, spelling, and telephone etiquette Desirable Skills: - Knowledge of financial services or previous experience in a similar role - Experience with Access and Excel, with the ability to create and manage spreadsheets If you are a proactive and organised individual with a strong work ethic and a passion for providing exceptional administrative support, we invite you to apply for this role. This is an excellent opportunity to join a supportive team and contribute to the success of a highly respected organisation. Apply now to be part of a great team!
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Apr 29, 2024
Full time
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
REED Business Support is pleased to be supporting a prestigious client in Newcastle with the recruitment of a Team Administrator, initially on a temporary basis. This role will become permanent for the right candidate. THE ROLE: Supporting the business with day to day admin tasks Responding to customer queries over the telephone and via email Updating and maintaining internal databases Typing up letters and documents Reception duties as and when required THE PERSON: Strong team player Able to work in a fast paced environment using own initiative when required Proactive Strong communication skills both written and verbal Competent Audio and Copy Typist HOURS OF WORK: Monday - Friday, 9:00am - 5:00pm - Fully office based. 3 Saturdays per year - 9:30am - 12:30pm SALARY: Circa 25k per year
Apr 29, 2024
Full time
REED Business Support is pleased to be supporting a prestigious client in Newcastle with the recruitment of a Team Administrator, initially on a temporary basis. This role will become permanent for the right candidate. THE ROLE: Supporting the business with day to day admin tasks Responding to customer queries over the telephone and via email Updating and maintaining internal databases Typing up letters and documents Reception duties as and when required THE PERSON: Strong team player Able to work in a fast paced environment using own initiative when required Proactive Strong communication skills both written and verbal Competent Audio and Copy Typist HOURS OF WORK: Monday - Friday, 9:00am - 5:00pm - Fully office based. 3 Saturdays per year - 9:30am - 12:30pm SALARY: Circa 25k per year
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Apr 28, 2024
Full time
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Dispute Resolution Department The team comprises 11 Partners, 1 Consultant, 5 Senior Associates, 10 Associates and 4 Trainees who offer a full range of litigation services including commercial disputes, intellectual property issues, insolvency, asset/debt recovery and more. They are experienced in handling every type of commercial and residential property dispute. With niche practices in sports, education, entertainment and other dispute areas, there is a considerable depth to their expertise. Secretaries in the department work for specific fee earners but are all expected to help each other, to work as a team and to cover for other fee earners as and when required. The Role Your key duties will include, but will not be limited to; - Liaising with clients both face to face and over the phone- Audio/copy typing, including digital dictation- Assisting/supporting solicitors and fee earners within the department- Ability to work under pressure and meet tight deadlines- General administrative duties- Billing- Diary management- Document management- Maintaining all filing systems effectively The Individual We expect our secretaries to be "Secretaries/PAs" not typists. We are therefore looking for a well organised, intelligent individual with an excellent telephone manner who can deal with clients and members of the firm at all levels, who can act with discretion when dealing with confidential information and who is well presented at all times. You must have excellent IT skills in Word and Excel. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role. Key Skills Passionate and enthusiastic about providing exceptional client service. Copes effectively in demanding circumstances. The integrity to handle highly confidential information appropriately. Have the ability to use own initiative to adapt, and think laterally. The ability to pick up unfamiliar work quickly and be proactive. Self-motivated and goal focused, you will enjoy change and variety, and thrive under pressure. Technically advanced in Word and Excel. Experience of SOS Connect, Winscribe, BigHand, Nuance/Kofax and iManage would be advantageous Self-motivated and able to organise own work with minimum supervision. Computer literacy Good time management, adopting a flexible approach to work. Demonstrates persistence and commitment to completing tasks and objectives. Delivers work output to the required standard. Attention to detail and quality of work. Ability to build and maintain working relationships with others and is seen as 'approachable'. Operates effectively as part of a team. Willing to offer help to other colleagues to ensure efficient running of the department Fast and accurate typing speed (65 words per minute). Advanced Microsoft Office skills and strong evidence of business writing and numeracy skills.
Apr 28, 2024
Full time
Dispute Resolution Department The team comprises 11 Partners, 1 Consultant, 5 Senior Associates, 10 Associates and 4 Trainees who offer a full range of litigation services including commercial disputes, intellectual property issues, insolvency, asset/debt recovery and more. They are experienced in handling every type of commercial and residential property dispute. With niche practices in sports, education, entertainment and other dispute areas, there is a considerable depth to their expertise. Secretaries in the department work for specific fee earners but are all expected to help each other, to work as a team and to cover for other fee earners as and when required. The Role Your key duties will include, but will not be limited to; - Liaising with clients both face to face and over the phone- Audio/copy typing, including digital dictation- Assisting/supporting solicitors and fee earners within the department- Ability to work under pressure and meet tight deadlines- General administrative duties- Billing- Diary management- Document management- Maintaining all filing systems effectively The Individual We expect our secretaries to be "Secretaries/PAs" not typists. We are therefore looking for a well organised, intelligent individual with an excellent telephone manner who can deal with clients and members of the firm at all levels, who can act with discretion when dealing with confidential information and who is well presented at all times. You must have excellent IT skills in Word and Excel. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role. Key Skills Passionate and enthusiastic about providing exceptional client service. Copes effectively in demanding circumstances. The integrity to handle highly confidential information appropriately. Have the ability to use own initiative to adapt, and think laterally. The ability to pick up unfamiliar work quickly and be proactive. Self-motivated and goal focused, you will enjoy change and variety, and thrive under pressure. Technically advanced in Word and Excel. Experience of SOS Connect, Winscribe, BigHand, Nuance/Kofax and iManage would be advantageous Self-motivated and able to organise own work with minimum supervision. Computer literacy Good time management, adopting a flexible approach to work. Demonstrates persistence and commitment to completing tasks and objectives. Delivers work output to the required standard. Attention to detail and quality of work. Ability to build and maintain working relationships with others and is seen as 'approachable'. Operates effectively as part of a team. Willing to offer help to other colleagues to ensure efficient running of the department Fast and accurate typing speed (65 words per minute). Advanced Microsoft Office skills and strong evidence of business writing and numeracy skills.
The Private Client department The Private Client department has two sections, the legal section and the trust and tax section. These two sections work closely together on our clients' affairs so as to provide a seamless service. The legal section comprises solicitors, legal executives and secretaries. The trust and tax section consists of qualified and unqualified trust and tax accountants and practitioners, four apprentices and secretaries. We have four Chartered Tax Advisers and three Chartered Accountants within the team. The Role The Department is looking to recruit an experienced and confident secretary to join the team of six secretaries. Your key duties will include, but will not be limited to; Liaising with clients both face to face and over the phone Audio/copy typing, including digital dictation Preparing and sewing/binding deeds and Wills File opening and compliance support Assisting/supporting solicitors, accountants and other fee earners within the department Ability to work under pressure and meet tight deadlines General administrative duties Diary management Document management Maintaining all filing systems effectively The Individual We expect our secretaries to be "secretaries/PAs" not typists. We are therefore looking for a well organised, intelligent individual with an excellent telephone manner who can deal with clients and members of the firm at all levels, who can act with discretion when dealing with confidential information and who is well presented at all times. We do not operate a dress down policy, and the individual will be expected to work full time in the office. The ideal candidate should have previous legal experience within Private Client. You must have excellent IT skills in Word and Excel. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.
Apr 27, 2024
Full time
The Private Client department The Private Client department has two sections, the legal section and the trust and tax section. These two sections work closely together on our clients' affairs so as to provide a seamless service. The legal section comprises solicitors, legal executives and secretaries. The trust and tax section consists of qualified and unqualified trust and tax accountants and practitioners, four apprentices and secretaries. We have four Chartered Tax Advisers and three Chartered Accountants within the team. The Role The Department is looking to recruit an experienced and confident secretary to join the team of six secretaries. Your key duties will include, but will not be limited to; Liaising with clients both face to face and over the phone Audio/copy typing, including digital dictation Preparing and sewing/binding deeds and Wills File opening and compliance support Assisting/supporting solicitors, accountants and other fee earners within the department Ability to work under pressure and meet tight deadlines General administrative duties Diary management Document management Maintaining all filing systems effectively The Individual We expect our secretaries to be "secretaries/PAs" not typists. We are therefore looking for a well organised, intelligent individual with an excellent telephone manner who can deal with clients and members of the firm at all levels, who can act with discretion when dealing with confidential information and who is well presented at all times. We do not operate a dress down policy, and the individual will be expected to work full time in the office. The ideal candidate should have previous legal experience within Private Client. You must have excellent IT skills in Word and Excel. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.
Manpower is recruiting an Audio Typist on behalf of our public sector client. Location: Swansea City Centre Job type: Temporary, duration ongoing Hours: Monday to Friday, 37.5 hours per week Hourly rate: 11.44 - 12.86 The role Your duties will include audio typing confidential correspondence, liaising with internal departments, answering incoming calls and any other administrative duties required. Medial secretarial experience is beneficial but not essential, however the ideal candidate must have audio typing experience. Essential Requirements Experience of audio typing Satisfactory references and DBS check (Manpower pays for the cost of the DBS) What we offer you Weekly pay 28 days paid annual leave Access to the MyPath Programme How to apply If you meet the above criteria, we welcome your application. Apply now with a current CV for consideration.
Apr 27, 2024
Seasonal
Manpower is recruiting an Audio Typist on behalf of our public sector client. Location: Swansea City Centre Job type: Temporary, duration ongoing Hours: Monday to Friday, 37.5 hours per week Hourly rate: 11.44 - 12.86 The role Your duties will include audio typing confidential correspondence, liaising with internal departments, answering incoming calls and any other administrative duties required. Medial secretarial experience is beneficial but not essential, however the ideal candidate must have audio typing experience. Essential Requirements Experience of audio typing Satisfactory references and DBS check (Manpower pays for the cost of the DBS) What we offer you Weekly pay 28 days paid annual leave Access to the MyPath Programme How to apply If you meet the above criteria, we welcome your application. Apply now with a current CV for consideration.
Legal Secretary - Private Client Dover Full-Time, Permanent Role GBP 22,000 - GBP 26,000 (depending on experience) My client, a reputable Solicitor based in Dover is seeking a competent and professional Legal Secretary who is proficient in audio typing and diary co-ordination to join their Private Client department. Main duties shall include but are not limited to: Providing full secretarial support to the departmental fee earners, including arranging appointments, dealing with client queries in person and by phone, together with preparation of correspondence and documents by audio typing via the digital dictation system Filing, photocopying and opening/closing client files in a timely manner Regular consideration of client files and liaising with partner and fee earners on any action required; Maintaining and coordinating diaries and diary notes and reporting on these as necessary Working as a member of the secretarial team; answering incoming calls, greeting visitors to Reception on occasion, collection/delivery of daily incoming/outgoing post and DX, and any other general office administrative duties as required To have a personal development plan and evaluate the effect of training on achievement. Requirements for the role: Relevant secretarial experience gained from within a busy legal practice within Private Client Good all-round education; both literate and numerate Competent in the use of MS Word and Outlook (Professional) gained in a working environment, preferably the legal industry Proficient audio typist Familiar with transcription via Digital Dictation (desirable) Confident and assertive whilst sympathetic and understanding towards clients who may be distressed, whilst remaining professional at all times Ability to balance priorities to meet sometimes demanding deadlines. If you are interested in this role and have the relevant experience, please apply today.
Apr 26, 2024
Full time
Legal Secretary - Private Client Dover Full-Time, Permanent Role GBP 22,000 - GBP 26,000 (depending on experience) My client, a reputable Solicitor based in Dover is seeking a competent and professional Legal Secretary who is proficient in audio typing and diary co-ordination to join their Private Client department. Main duties shall include but are not limited to: Providing full secretarial support to the departmental fee earners, including arranging appointments, dealing with client queries in person and by phone, together with preparation of correspondence and documents by audio typing via the digital dictation system Filing, photocopying and opening/closing client files in a timely manner Regular consideration of client files and liaising with partner and fee earners on any action required; Maintaining and coordinating diaries and diary notes and reporting on these as necessary Working as a member of the secretarial team; answering incoming calls, greeting visitors to Reception on occasion, collection/delivery of daily incoming/outgoing post and DX, and any other general office administrative duties as required To have a personal development plan and evaluate the effect of training on achievement. Requirements for the role: Relevant secretarial experience gained from within a busy legal practice within Private Client Good all-round education; both literate and numerate Competent in the use of MS Word and Outlook (Professional) gained in a working environment, preferably the legal industry Proficient audio typist Familiar with transcription via Digital Dictation (desirable) Confident and assertive whilst sympathetic and understanding towards clients who may be distressed, whilst remaining professional at all times Ability to balance priorities to meet sometimes demanding deadlines. If you are interested in this role and have the relevant experience, please apply today.
Manpower is recruiting a Secretary on behalf of our public sector client the NHS. Location: Swansea Job type : Temporary Duration: 8-12 weeks, possibly longer Hours: Monday to Friday Hourly rate: 11.67 The role As a Secretary within a multifunctional department you will provide a comprehensive secretarial service to the Consultant and Team. Key Responsibilities: Audio Typing and Data Entry: Accurately transcribe medical reports, patient information, and correspondence using various software applications. Appointment Management: Coordinate and manage appointments for patients, healthcare providers, and other stakeholders. Record Maintenance: Maintain and update patient records, ensuring compliance with confidentiality and data protection regulations. Communication: Liaise with healthcare professionals, patients, and external stakeholders to facilitate effective communication and information exchange. Administrative Support: Provide general administrative support to the healthcare team, including managing incoming calls, scheduling meetings, and handling correspondence. Adherence to Policies and Procedures: Ensure compliance with NHS guidelines, policies, and procedures related to administrative tasks and data management. Qualifications and Skills: Proficiency in typing and data entry, with excellent accuracy and attention to detail. Strong organizational skills and the ability to multitask effectively in a fast-paced environment. Excellent communication skills, both written and verbal, with a professional and courteous demeanour. Familiarity with medical terminology and understanding of confidentiality and data protection regulations. Previous experience working in a healthcare setting or as a secretary/typist is preferred but not essential. Proficiency in Microsoft Office applications and experience with electronic medical records systems is advantageous. What we offer you Weekly pay 28 days paid annual leave Access to the MyPath Programme How to apply If you meet the above criteria, we welcome your application. Apply now with a current CV for consideration. Job offers are subject to satisfactory references and DBS check.
Apr 25, 2024
Seasonal
Manpower is recruiting a Secretary on behalf of our public sector client the NHS. Location: Swansea Job type : Temporary Duration: 8-12 weeks, possibly longer Hours: Monday to Friday Hourly rate: 11.67 The role As a Secretary within a multifunctional department you will provide a comprehensive secretarial service to the Consultant and Team. Key Responsibilities: Audio Typing and Data Entry: Accurately transcribe medical reports, patient information, and correspondence using various software applications. Appointment Management: Coordinate and manage appointments for patients, healthcare providers, and other stakeholders. Record Maintenance: Maintain and update patient records, ensuring compliance with confidentiality and data protection regulations. Communication: Liaise with healthcare professionals, patients, and external stakeholders to facilitate effective communication and information exchange. Administrative Support: Provide general administrative support to the healthcare team, including managing incoming calls, scheduling meetings, and handling correspondence. Adherence to Policies and Procedures: Ensure compliance with NHS guidelines, policies, and procedures related to administrative tasks and data management. Qualifications and Skills: Proficiency in typing and data entry, with excellent accuracy and attention to detail. Strong organizational skills and the ability to multitask effectively in a fast-paced environment. Excellent communication skills, both written and verbal, with a professional and courteous demeanour. Familiarity with medical terminology and understanding of confidentiality and data protection regulations. Previous experience working in a healthcare setting or as a secretary/typist is preferred but not essential. Proficiency in Microsoft Office applications and experience with electronic medical records systems is advantageous. What we offer you Weekly pay 28 days paid annual leave Access to the MyPath Programme How to apply If you meet the above criteria, we welcome your application. Apply now with a current CV for consideration. Job offers are subject to satisfactory references and DBS check.
Position : Secretary Location : Uckfield Salary : 25,000 - 27,500 per annum Working Hours : Monday to Friday, 8:30 AM - 5:00 PM. 1 hour lunch. Benefits : 25 days annual leave plus bank holidays, parking available, pension plan, staff social events, office dog! Are you looking for a new role to utilise your proven secretarial skills? Do you pride yourself on producing accurate documentation and enjoy working within a busy team? If so, our successful client based within Uckfield are looking to add to their existing secretarial team to assist within the busy office supporting a small team of consultants on a daily basis. Responsibilities : Perform audio and copy typing tasks with precision and efficiency. Manage document control, ensuring confidentiality and accuracy. Coordinate diary schedules, appointments, and meetings. Take minutes during meetings and distribute correspondence accordingly. Format documents professionally and according to company standards, proofreading where necessary. Accurate online filing of e-mails, documents and reports as required. Efficiently handle incoming calls for the department, maintaining a polite and helpful manner. Manage and checking incoming/outgoing mail and correspondence. Demonstrate proficiency as a typist with high accuracy. Experience Required : Demonstrated experience in secretarial and administrative roles. Secretarial Qualification or equivalent Strong telephone etiquette and communication skills. Proven ability to multitask, work under pressure, and meet tight deadlines. Exceptional organisational skills with a keen eye for detail. Proficient in written and spoken English. Skills/Abilities/Knowledge : Ability to produce accurate work under pressure and respond effectively to unexpected situations. Effective personal work planning and organisational skills. Clear and concise communication skills, both written and oral. IT skills based within Microsoft - Word, Excel and Outlook. A previous working history of working within Construction/Building or similar industry would be advantageous but not essential. Please apply today with your latest CV if you are interested in this role and looking for a friendly professional team with support, or send in confidence to (url removed) This role is being managed by Debbie Foster, Principal Recruitment Consultant - Tunbridge Wells. (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2024
Full time
Position : Secretary Location : Uckfield Salary : 25,000 - 27,500 per annum Working Hours : Monday to Friday, 8:30 AM - 5:00 PM. 1 hour lunch. Benefits : 25 days annual leave plus bank holidays, parking available, pension plan, staff social events, office dog! Are you looking for a new role to utilise your proven secretarial skills? Do you pride yourself on producing accurate documentation and enjoy working within a busy team? If so, our successful client based within Uckfield are looking to add to their existing secretarial team to assist within the busy office supporting a small team of consultants on a daily basis. Responsibilities : Perform audio and copy typing tasks with precision and efficiency. Manage document control, ensuring confidentiality and accuracy. Coordinate diary schedules, appointments, and meetings. Take minutes during meetings and distribute correspondence accordingly. Format documents professionally and according to company standards, proofreading where necessary. Accurate online filing of e-mails, documents and reports as required. Efficiently handle incoming calls for the department, maintaining a polite and helpful manner. Manage and checking incoming/outgoing mail and correspondence. Demonstrate proficiency as a typist with high accuracy. Experience Required : Demonstrated experience in secretarial and administrative roles. Secretarial Qualification or equivalent Strong telephone etiquette and communication skills. Proven ability to multitask, work under pressure, and meet tight deadlines. Exceptional organisational skills with a keen eye for detail. Proficient in written and spoken English. Skills/Abilities/Knowledge : Ability to produce accurate work under pressure and respond effectively to unexpected situations. Effective personal work planning and organisational skills. Clear and concise communication skills, both written and oral. IT skills based within Microsoft - Word, Excel and Outlook. A previous working history of working within Construction/Building or similar industry would be advantageous but not essential. Please apply today with your latest CV if you are interested in this role and looking for a friendly professional team with support, or send in confidence to (url removed) This role is being managed by Debbie Foster, Principal Recruitment Consultant - Tunbridge Wells. (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: PA / Legal Secretary Location: Sharston, M22 4HH Salary: £24,000 - £30,000 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews, which, coming from our clients, means a lot to us. About The Role: We are looking for an experienced legal secretary and a PA to join our Occupiers/Public Liability team. There are two roles, one will be working with a Partner, and one supporting a pool of secretaries, working together to support our fee earners with audio typing and the preparation of documents and correspondence. Your role as a legal secretary/PA will require excellent interpersonal skills in liaising directly with clients and third parties. Our legal secretaries also get involved with diary management and court documents. Key Aspects of the Role: You will be working in the occupiers & public liability team Preparing correspondence and documents including pleadings and court bundles Photocopying and scanning documents (with assistance from Administration team if needed) Inbound and outbound calls to clients and others in a professional and friendly manner Arrange appointments/meetings and liaise with lawyers, clients, Counsel and others Supporting other secretaries and the administration team as required Helping to update the Proclaim case management system where possible Person Specification: Prior experience working as a legal secretary/PA is essential, but we are happy to train you in the area of personal injury An excellent command of spelling, punctuation and grammar is required Sound knowledge of Microsoft Office packages, if you have experience of the Proclaim case management system that would be advantageous Audio typing skills of 65+wpm, ideally with digital dictation experience Ability to prioritise daily workload Acute attention to detail Excellent customer service skills, including professional and friendly telephone manner Salary, Hours & Benefits: Salary: £24,000 - £30,000 Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget Active training culture and various groups and events such as Diversity & Inclusion Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Legal Assistant, Family Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role.
Apr 25, 2024
Full time
Job Title: PA / Legal Secretary Location: Sharston, M22 4HH Salary: £24,000 - £30,000 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews, which, coming from our clients, means a lot to us. About The Role: We are looking for an experienced legal secretary and a PA to join our Occupiers/Public Liability team. There are two roles, one will be working with a Partner, and one supporting a pool of secretaries, working together to support our fee earners with audio typing and the preparation of documents and correspondence. Your role as a legal secretary/PA will require excellent interpersonal skills in liaising directly with clients and third parties. Our legal secretaries also get involved with diary management and court documents. Key Aspects of the Role: You will be working in the occupiers & public liability team Preparing correspondence and documents including pleadings and court bundles Photocopying and scanning documents (with assistance from Administration team if needed) Inbound and outbound calls to clients and others in a professional and friendly manner Arrange appointments/meetings and liaise with lawyers, clients, Counsel and others Supporting other secretaries and the administration team as required Helping to update the Proclaim case management system where possible Person Specification: Prior experience working as a legal secretary/PA is essential, but we are happy to train you in the area of personal injury An excellent command of spelling, punctuation and grammar is required Sound knowledge of Microsoft Office packages, if you have experience of the Proclaim case management system that would be advantageous Audio typing skills of 65+wpm, ideally with digital dictation experience Ability to prioritise daily workload Acute attention to detail Excellent customer service skills, including professional and friendly telephone manner Salary, Hours & Benefits: Salary: £24,000 - £30,000 Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget Active training culture and various groups and events such as Diversity & Inclusion Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Legal Assistant, Family Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role.
Job Title: Audio Typist/Receptionist (Long Term) Location: Wolverhampton, UK Employment Type: Full-Time About Us: I am working with a reputable solicitors' firm dedicated to providing exceptional legal services to our clients. Located in Wolverhampton, they pride themselves on professionalism, integrity, and commitment to delivering high-quality legal solutions. Job Description: We are currently seeking a skilled Audio Typist/Receptionist to join a team on a long-term temporary basis. The successful candidate will play a crucial role in supporting our legal team with administrative tasks and providing excellent receptionist services. Key Responsibilities: Transcribing legal documents, correspondence, and other materials accurately and efficiently. Managing incoming calls and directing them to the appropriate individuals. Greeting clients and visitors in a professional and friendly manner. Maintaining cleanliness and organisation of the reception area. Handling incoming and outgoing mail and deliveries. Assisting with general administrative tasks as needed. Requirements: Proven experience as an audio typist, preferably in a legal environment. Proficiency in audio typing and transcription software. Strong communication and interpersonal skills. Excellent organisational abilities with keen attention to detail. Ability to multitask and prioritise tasks effectively. Professional demeanor and customer service orientation. Knowledge of legal terminology and procedures is desirable but not essential. Benefits: Competitive hourly rate. Opportunity to gain experience in a reputable legal environment. Supportive and collaborative team culture. Potential for professional development and advancement opportunities. How to Apply: If you are a dedicated and reliable individual looking for a challenging yet rewarding opportunity as an Audio Typist/Receptionist, please submit your CV
Apr 24, 2024
Seasonal
Job Title: Audio Typist/Receptionist (Long Term) Location: Wolverhampton, UK Employment Type: Full-Time About Us: I am working with a reputable solicitors' firm dedicated to providing exceptional legal services to our clients. Located in Wolverhampton, they pride themselves on professionalism, integrity, and commitment to delivering high-quality legal solutions. Job Description: We are currently seeking a skilled Audio Typist/Receptionist to join a team on a long-term temporary basis. The successful candidate will play a crucial role in supporting our legal team with administrative tasks and providing excellent receptionist services. Key Responsibilities: Transcribing legal documents, correspondence, and other materials accurately and efficiently. Managing incoming calls and directing them to the appropriate individuals. Greeting clients and visitors in a professional and friendly manner. Maintaining cleanliness and organisation of the reception area. Handling incoming and outgoing mail and deliveries. Assisting with general administrative tasks as needed. Requirements: Proven experience as an audio typist, preferably in a legal environment. Proficiency in audio typing and transcription software. Strong communication and interpersonal skills. Excellent organisational abilities with keen attention to detail. Ability to multitask and prioritise tasks effectively. Professional demeanor and customer service orientation. Knowledge of legal terminology and procedures is desirable but not essential. Benefits: Competitive hourly rate. Opportunity to gain experience in a reputable legal environment. Supportive and collaborative team culture. Potential for professional development and advancement opportunities. How to Apply: If you are a dedicated and reliable individual looking for a challenging yet rewarding opportunity as an Audio Typist/Receptionist, please submit your CV
Position: Audio TypistLocation: Wantage (OX12)Salary: £22,000 - £23,000 per annumHours: Monday - Friday (09:00 - 17:00)Experience: Typist, Typing, Writing, Confidentiality, Listening, IT skills, Attention to Detail, Medical, Criminology, Administration, Reports, wpm The Opportunity Thompson & Terry Recruitment are working with a highly specialist business based near Wantage who are looking to recruit an organised and detail-focused Audio Typist to join their super friendly team. The Audio Typist position will involve working with medical professionals across the UK to type live reports, proofread and edit notes in line with case updates and provide an overall fast service from the first listen through to the final draft. This role will involve working on complex and highly confidential cases, therefore it is essential the successful candidate is able to listen with meticulous detail whilst also typing quickly and efficiently. Our client work on very sensitive cases in collaboration with police forces across the UK, therefore it is essential that the successful candidate can remain discreet in their work, are highly resilient and able to manage an often large workload. This Audio Typist position would be well suited to candidates with previous experience working in a position which requires the ability to type quickly and accurately and is looking for a long-term role within a stimulating and fast-moving business.? The Company Thompson & Terry Recruitment are working alongside a highly specialist business that provides reports to police forces across the UK and are looking for a super organised and fast-working Audio Typist to join their team. As a result of their sector, this role will offer the opportunity to collaborate with and work alongside specialists in the field and develop a high level of technical knowledge.? In exchange for your hard work, our client rewards their staff with a sociable and friendly working space, 25 days holiday and flexibility on working hours.? Requirements: Experience working in a role requiring strong attention to detail? The ability to accurately type at a minimum of 40wpm The ability to work independently and manage own workload? Excellent written and verbal communication skills? A small business mentality and able to wear many hats Thompson & Terry Ltd, trading as Thompson & Terry Recruitment (thompsonandterry.co.uk), are an Abingdon based recruitment agency specialising in placing candidates into jobs in Oxford and across Oxfordshire. We typically source candidates into Office Administration Jobs, Sales Jobs and Marketing Jobs. No terminology used in this advert is intended to discriminate on the grounds of any of the protected characteristics. PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.?
Apr 23, 2024
Full time
Position: Audio TypistLocation: Wantage (OX12)Salary: £22,000 - £23,000 per annumHours: Monday - Friday (09:00 - 17:00)Experience: Typist, Typing, Writing, Confidentiality, Listening, IT skills, Attention to Detail, Medical, Criminology, Administration, Reports, wpm The Opportunity Thompson & Terry Recruitment are working with a highly specialist business based near Wantage who are looking to recruit an organised and detail-focused Audio Typist to join their super friendly team. The Audio Typist position will involve working with medical professionals across the UK to type live reports, proofread and edit notes in line with case updates and provide an overall fast service from the first listen through to the final draft. This role will involve working on complex and highly confidential cases, therefore it is essential the successful candidate is able to listen with meticulous detail whilst also typing quickly and efficiently. Our client work on very sensitive cases in collaboration with police forces across the UK, therefore it is essential that the successful candidate can remain discreet in their work, are highly resilient and able to manage an often large workload. This Audio Typist position would be well suited to candidates with previous experience working in a position which requires the ability to type quickly and accurately and is looking for a long-term role within a stimulating and fast-moving business.? The Company Thompson & Terry Recruitment are working alongside a highly specialist business that provides reports to police forces across the UK and are looking for a super organised and fast-working Audio Typist to join their team. As a result of their sector, this role will offer the opportunity to collaborate with and work alongside specialists in the field and develop a high level of technical knowledge.? In exchange for your hard work, our client rewards their staff with a sociable and friendly working space, 25 days holiday and flexibility on working hours.? Requirements: Experience working in a role requiring strong attention to detail? The ability to accurately type at a minimum of 40wpm The ability to work independently and manage own workload? Excellent written and verbal communication skills? A small business mentality and able to wear many hats Thompson & Terry Ltd, trading as Thompson & Terry Recruitment (thompsonandterry.co.uk), are an Abingdon based recruitment agency specialising in placing candidates into jobs in Oxford and across Oxfordshire. We typically source candidates into Office Administration Jobs, Sales Jobs and Marketing Jobs. No terminology used in this advert is intended to discriminate on the grounds of any of the protected characteristics. PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.?
Administrative Assistant (Audio Typist) Location: LE19 Pay Rate: £11.44 per hour Duration: Temporary Hours: 35 hours per week SF Recruitment's Professional Services division is currently seeking an experienced and highly skilled Administrative Assistant (Audio Typist) for a prestigious client in LE19. Our client is known for providing exceptional service and valuing staff welfare, making it a supportive and rewarding work environment. Role Overview: This role has become available due to a promotion and requires an efficient and detail-oriented individual to provide administrative support and audio typing services. The successful candidate will play a crucial role in ensuring the smooth running of the office and maintaining high-quality records. Main Responsibilities: - Utilise audio typing skills to accurately transcribe client meeting notes- Manage reception duties and handle telephone queries in a professional and courteous manner- Coordinate meetings and manage emails effectively- Provide coverage for colleagues as needed and maintain accurate records Essential Skills: - Proficient in internal procedures and able to follow them accurately- Strong typing and word processing skills- Familiarity with a variety of IT systems and software, including Microsoft Office- Excellent IT and keyboard skills, with the ability to use shortcuts and manage multiple screens efficiently- Attention to detail and strong record-keeping abilities- Good grammar, spelling, and telephone etiquette Desirable Skills: - Knowledge of financial services or previous experience in a similar role- Experience with Access and Excel, with the ability to create and manage spreadsheets If you are a proactive and organised individual with a strong work ethic and a passion for providing exceptional administrative support, we invite you to apply for this role. This is an excellent opportunity to join a supportive team and contribute to the success of a highly respected organisation. Apply now to be part of a great team!
Apr 23, 2024
Full time
Administrative Assistant (Audio Typist) Location: LE19 Pay Rate: £11.44 per hour Duration: Temporary Hours: 35 hours per week SF Recruitment's Professional Services division is currently seeking an experienced and highly skilled Administrative Assistant (Audio Typist) for a prestigious client in LE19. Our client is known for providing exceptional service and valuing staff welfare, making it a supportive and rewarding work environment. Role Overview: This role has become available due to a promotion and requires an efficient and detail-oriented individual to provide administrative support and audio typing services. The successful candidate will play a crucial role in ensuring the smooth running of the office and maintaining high-quality records. Main Responsibilities: - Utilise audio typing skills to accurately transcribe client meeting notes- Manage reception duties and handle telephone queries in a professional and courteous manner- Coordinate meetings and manage emails effectively- Provide coverage for colleagues as needed and maintain accurate records Essential Skills: - Proficient in internal procedures and able to follow them accurately- Strong typing and word processing skills- Familiarity with a variety of IT systems and software, including Microsoft Office- Excellent IT and keyboard skills, with the ability to use shortcuts and manage multiple screens efficiently- Attention to detail and strong record-keeping abilities- Good grammar, spelling, and telephone etiquette Desirable Skills: - Knowledge of financial services or previous experience in a similar role- Experience with Access and Excel, with the ability to create and manage spreadsheets If you are a proactive and organised individual with a strong work ethic and a passion for providing exceptional administrative support, we invite you to apply for this role. This is an excellent opportunity to join a supportive team and contribute to the success of a highly respected organisation. Apply now to be part of a great team!
Temporary Vacancy- 1-6months£10-£12 per hour dependant on experienceSecretarial DutiesWHO ARE THEYJoin our clients independent and trust worthy estate agents based near Carmarthen.Our clients local company sells and lets properties in and around the beautiful West Wales countryside, who wouldn't want to be a part of a team that can make a difference in a person's life? This role is temporary, ranging from 1 month to 6 months.THE ROLEAs Audio Typist the successful candidate would be expected to;Audio TypingSchedule client viewingsSchedule client viewing with the relevant estate agentAnswer calls - directing to relevant places or dealing with enquiriesEntering property details to computer systemsTyping letters/ emails and invoicesAdd applicants to the mailing listSend out property virtual tours and details to mailing lists.WHY YOU WILL LOVE WORKING HEREWould you like an opportunity to help a close-knit team that help people find their dream home? Then this is the job for you!Plus, the benefit of a competitive salary £10-£12 per hour dependant on experience for the successful candidate.ABOUT YOUIdeally you would be;An experienced Audo typist/Secretary ready to tackle a new challenge.Computer Literacy - good knowledge of Word and Outlook.Ability and experience operating office items such as photocopier.Good telephone mannerExcellent communicatorQuick learner with a can do attitude - in house training will be given on the Estate Agents package system (Expert Agent)IND123#Sunny
Dec 08, 2021
Full time
Temporary Vacancy- 1-6months£10-£12 per hour dependant on experienceSecretarial DutiesWHO ARE THEYJoin our clients independent and trust worthy estate agents based near Carmarthen.Our clients local company sells and lets properties in and around the beautiful West Wales countryside, who wouldn't want to be a part of a team that can make a difference in a person's life? This role is temporary, ranging from 1 month to 6 months.THE ROLEAs Audio Typist the successful candidate would be expected to;Audio TypingSchedule client viewingsSchedule client viewing with the relevant estate agentAnswer calls - directing to relevant places or dealing with enquiriesEntering property details to computer systemsTyping letters/ emails and invoicesAdd applicants to the mailing listSend out property virtual tours and details to mailing lists.WHY YOU WILL LOVE WORKING HEREWould you like an opportunity to help a close-knit team that help people find their dream home? Then this is the job for you!Plus, the benefit of a competitive salary £10-£12 per hour dependant on experience for the successful candidate.ABOUT YOUIdeally you would be;An experienced Audo typist/Secretary ready to tackle a new challenge.Computer Literacy - good knowledge of Word and Outlook.Ability and experience operating office items such as photocopier.Good telephone mannerExcellent communicatorQuick learner with a can do attitude - in house training will be given on the Estate Agents package system (Expert Agent)IND123#Sunny