About The Role Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you! We are looking for a Housing Officer to join our Neighbourhoods team to provide tenancy and estate management services withinBristol.There will also be involvement in new developments. As a Housing Officer you will be the primary relationship manager for our customers, providing and coordinating an effective front facing customer service. You will work collaboratively with colleagues across the organizationto ensure services are delivered in line within appropriate timeframes. This role is being offered on afull time,permanentbasis and will be based in theBristolarea. We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service. About The Candidate To be considered for the role of Housing Officer you will: have experience in social housing, or related profession. have experience of tenancy, estate and housing management. either hold, or be willing to work towards CIH Level 4. have excellent communication and leadership skills. be able to apply sound judgement in order to find solutions to situations that arise. have an excellent customer focus, with an ability and drive to improve customer satisfaction. hold a full UK/EU driving licence and access to a suitable vehicle. About The Company Our Reward and Benefits: Defined Contribution pension scheme employer contribution of 6% - 9%. Discretionary Bonus scheme. Death in Service benefit (3 x salary). 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave. Family Friendly policies. Health Cash Plan including dental and optical cover (worth up to £1,100 per annum). Employee Assistance Programme. Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs. Cycle to Work scheme. Car Benefit scheme. Learning and Development including coaching and professional qualification support. Volunteering days. About Us: LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, pleasevisit our website. JBRP1_UKTJ
Apr 30, 2024
Full time
About The Role Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you! We are looking for a Housing Officer to join our Neighbourhoods team to provide tenancy and estate management services withinBristol.There will also be involvement in new developments. As a Housing Officer you will be the primary relationship manager for our customers, providing and coordinating an effective front facing customer service. You will work collaboratively with colleagues across the organizationto ensure services are delivered in line within appropriate timeframes. This role is being offered on afull time,permanentbasis and will be based in theBristolarea. We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service. About The Candidate To be considered for the role of Housing Officer you will: have experience in social housing, or related profession. have experience of tenancy, estate and housing management. either hold, or be willing to work towards CIH Level 4. have excellent communication and leadership skills. be able to apply sound judgement in order to find solutions to situations that arise. have an excellent customer focus, with an ability and drive to improve customer satisfaction. hold a full UK/EU driving licence and access to a suitable vehicle. About The Company Our Reward and Benefits: Defined Contribution pension scheme employer contribution of 6% - 9%. Discretionary Bonus scheme. Death in Service benefit (3 x salary). 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave. Family Friendly policies. Health Cash Plan including dental and optical cover (worth up to £1,100 per annum). Employee Assistance Programme. Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs. Cycle to Work scheme. Car Benefit scheme. Learning and Development including coaching and professional qualification support. Volunteering days. About Us: LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, pleasevisit our website. JBRP1_UKTJ
Job Title: Neighbourhood Officer Location: Leeds Salary: £32,745.27 per annum plus Essential Car User Allowance based on the emissions of your vehicle. Job Type: Permanent (1x Permanent and 1x 12 months fixed term - 2 roles available), Full time The Vacancy: The company is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire click apply for full job details
Apr 30, 2024
Full time
Job Title: Neighbourhood Officer Location: Leeds Salary: £32,745.27 per annum plus Essential Car User Allowance based on the emissions of your vehicle. Job Type: Permanent (1x Permanent and 1x 12 months fixed term - 2 roles available), Full time The Vacancy: The company is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire click apply for full job details
Salary: £35,277 - £41,069 per annum pro rata Location: Leatherhead - Dorset House Hours: 36 per week Contract Type: 4 months Fixed Term Contract / Secondment We are looking for a confident, customer focused Neighbourhood Response Officer to join our busy and dynamic team in Leatherhead click apply for full job details
Apr 30, 2024
Contractor
Salary: £35,277 - £41,069 per annum pro rata Location: Leatherhead - Dorset House Hours: 36 per week Contract Type: 4 months Fixed Term Contract / Secondment We are looking for a confident, customer focused Neighbourhood Response Officer to join our busy and dynamic team in Leatherhead click apply for full job details
Job Title: Specialist Deputy Team Manager Contract Type: Permanent Salary: £34,000 per annum Working Hours: full time 37.5 hours per week Working Pattern: Monday to Friday Location: Arlington, Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Specialist Deputy Team Manager Our aim is to improve the quality of life for our customers, build their confidence and skills to allow them to live independently by playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focussing on achieving real results. As Deputy Manager, you will manage a team of Support Officers and other support staff and deputise for the Team Manager during periods of absence. You will provide high standards of support to our customers which includes overseeing and developing effective working relationships with partners and commissioners ensuring compliance with any contractual obligations. About you We are looking for someone with: Experience of staff management including conflict resolution, motivating staff and how to encourage good performance Experience of working with different client groups and knowledge of the challenges and opportunities Understanding of safeguarding procedures for adults and children Ability to work within an assessment and support planning process relevant to the customer group Knowledge of resettlement and housing issues for people with support needs including welfare benefits Knowledge of health and safety issues in relation to the customer group Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefit Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
Apr 29, 2024
Full time
Job Title: Specialist Deputy Team Manager Contract Type: Permanent Salary: £34,000 per annum Working Hours: full time 37.5 hours per week Working Pattern: Monday to Friday Location: Arlington, Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Specialist Deputy Team Manager Our aim is to improve the quality of life for our customers, build their confidence and skills to allow them to live independently by playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focussing on achieving real results. As Deputy Manager, you will manage a team of Support Officers and other support staff and deputise for the Team Manager during periods of absence. You will provide high standards of support to our customers which includes overseeing and developing effective working relationships with partners and commissioners ensuring compliance with any contractual obligations. About you We are looking for someone with: Experience of staff management including conflict resolution, motivating staff and how to encourage good performance Experience of working with different client groups and knowledge of the challenges and opportunities Understanding of safeguarding procedures for adults and children Ability to work within an assessment and support planning process relevant to the customer group Knowledge of resettlement and housing issues for people with support needs including welfare benefits Knowledge of health and safety issues in relation to the customer group Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefit Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
Environmental Officer Location: Didsbury Salary: Band 3 - 29,286 to 32,216 per annum Full Time Hybrid and flexible working About Us Southway Housing Trust is a community based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in. Southway Housing Trust is a "not-for-profit" landlord, based in Didsbury, managing and improving approximately 6,000 homes in South Manchester. At Southway Housing Trust we are inspired by our communities. We care about the people and neighbourhoods of South Manchester, are committed to constantly improving services, and work in partnership with our tenants so that we can be successful together. An exciting opportunity has arisen in the Environment Team for an Environmental Officer and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. The Roll We are proud of our green spaces and local environment, having been awarded Green Flag status for over 7 years. In this role you will be maintaining and improving our environmental service and championing the ecological benefits of our trees and hedge rows within our neighbourhoods. As our Environmental Officer you will be delivering a high-quality and excellent customer focused service, which includes: Inspecting our tree stock (often within our tenant's gardens). Dealing with land ownership and boundary enquiries. Inspecting communal land and alleyways. Tackling fly tipping issues. Attending neighbourhood walkabouts. To deliver the best possible service you will be required to collaborate with others internally and externally, adopting and promoting our One Team approach. To provide an efficient and effective service, using policies, procedures, and guidance notes as well as listening to and reflecting our Tenants Voice. Candidates We are seeking a passionate and motivated individual who has a good appreciation of the urban environment and how it relates to our social housing stock. The post holder will be expected to have written and verbal communication skills, be resilient, customer-focused and willing to work flexibly in a sometimes pressured and changing environment. To apply you will need to complete an expression of interest form, candidates will be required to attend an interview and take part in an assessment. Closing Date: Friday 10th May 12pm. Interviews & Assessments w/c 20th May For an informal discussion, please contact Michael Moriarty, Environmental Manager on (phone number removed). We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Apr 29, 2024
Full time
Environmental Officer Location: Didsbury Salary: Band 3 - 29,286 to 32,216 per annum Full Time Hybrid and flexible working About Us Southway Housing Trust is a community based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in. Southway Housing Trust is a "not-for-profit" landlord, based in Didsbury, managing and improving approximately 6,000 homes in South Manchester. At Southway Housing Trust we are inspired by our communities. We care about the people and neighbourhoods of South Manchester, are committed to constantly improving services, and work in partnership with our tenants so that we can be successful together. An exciting opportunity has arisen in the Environment Team for an Environmental Officer and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. The Roll We are proud of our green spaces and local environment, having been awarded Green Flag status for over 7 years. In this role you will be maintaining and improving our environmental service and championing the ecological benefits of our trees and hedge rows within our neighbourhoods. As our Environmental Officer you will be delivering a high-quality and excellent customer focused service, which includes: Inspecting our tree stock (often within our tenant's gardens). Dealing with land ownership and boundary enquiries. Inspecting communal land and alleyways. Tackling fly tipping issues. Attending neighbourhood walkabouts. To deliver the best possible service you will be required to collaborate with others internally and externally, adopting and promoting our One Team approach. To provide an efficient and effective service, using policies, procedures, and guidance notes as well as listening to and reflecting our Tenants Voice. Candidates We are seeking a passionate and motivated individual who has a good appreciation of the urban environment and how it relates to our social housing stock. The post holder will be expected to have written and verbal communication skills, be resilient, customer-focused and willing to work flexibly in a sometimes pressured and changing environment. To apply you will need to complete an expression of interest form, candidates will be required to attend an interview and take part in an assessment. Closing Date: Friday 10th May 12pm. Interviews & Assessments w/c 20th May For an informal discussion, please contact Michael Moriarty, Environmental Manager on (phone number removed). We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
BIG ANT Group Recruitment Specialists
Paignton, Devon
Are you someone who likes to take pride in your hometown? Do you enjoy supporting your local community? Have you got excellent communication skills and a passion for educating people? About this team: We are recruiting a BRAND NEW team to help tackle minor crimes and anti-social behaviour in Torbay and to help support the Bay s appearance and cleanliness. You will be acting upon the behalf of SWISCo and Torbay Council to provide on-street advice to the public, signposting them to other council services where appropriate. The role will be pivotal in educating and challenging upon socially unacceptable behaviours such as fly-tipping, littering, graffiti and dog fouling, along with enforcement of Public Spaces Protection Orders (e.g. antisocial behaviour in parks and on beaches) and managing unauthorised encampment. This will involve going into local business and schools as well to educate on waste management. As this is a public-facing role, it is vital that applicants possess excellent communication skills, a calm manner, and the ability to work with people from different backgrounds, cultures and ages. Key Duties and Outcomes of this role: Assist in keeping Torbay a cleaner and safer place. Guiding and enforcing positive behaviours within the community. Be visible to the public, patrolling the bay (up to 10 miles per day) and encourage collaborating accordingly. Support in the prevention of crime and anti-social behaviours, protecting the local environment. Develop and maintain good relationships with local people, business owners community groups and other stakeholders. Problem solving. Issuing fixed-penalty notices as required. Use negotiation, mediation and persuasion to resolve poor behaviours. Identify and remove obstructions such as wheeled bins / traffic cones etc. Respond to and manage littering, graffitiing, fly-tipping, illegal street trading, contravention of Public Space Protection Orders, trade waste, overhanging vegetation and abandoned/nuisance vehicles. Respond to incidents, gather evidence to the standard required for civil or criminal proceedings, and liaise with emergency services as appropriate. Maintain accurate and detailed file notes and reports, keeping files, computer records and databases updated accordingly. Gather evidence to the standard required for civil or criminal proceedings, and liaise with emergency services as appropriate. Follow care procedures and policies of equipment issued, such as mobile phone, radio, body worn video cameras, laptops, handheld devices. To support and work alongside the police, fire and other statutory partners. Produce incident reports and statements and provide feedback on the results of community engagement to the community, including improvements made as a result. You will be required to patrol in all weathers as a mobile officer and will therefore require a full-driving licence for this position as you will be driving fleet vehicles. You may also be required to obtain a DBS check. The role will also involve some office-based work. Working hours will vary and you will be required to cover some weekends and unsociable hours as well as Bank Holidays to fulfil a 40-hour working week. You will be working as part of a wider team to cover all rostered hours. Useful experience for this position would include an enforcement background / would be useful, as compiling prosecution files / attending court hearings. This position will offer vital accredited training in line with Keep Britain Tidy . This is in addition to various other company benefits. Initial employment will be temporary via Big Ant Group with the view of securing the role on a permanent basis with SWISCo following successful trial/probation period.
Apr 29, 2024
Full time
Are you someone who likes to take pride in your hometown? Do you enjoy supporting your local community? Have you got excellent communication skills and a passion for educating people? About this team: We are recruiting a BRAND NEW team to help tackle minor crimes and anti-social behaviour in Torbay and to help support the Bay s appearance and cleanliness. You will be acting upon the behalf of SWISCo and Torbay Council to provide on-street advice to the public, signposting them to other council services where appropriate. The role will be pivotal in educating and challenging upon socially unacceptable behaviours such as fly-tipping, littering, graffiti and dog fouling, along with enforcement of Public Spaces Protection Orders (e.g. antisocial behaviour in parks and on beaches) and managing unauthorised encampment. This will involve going into local business and schools as well to educate on waste management. As this is a public-facing role, it is vital that applicants possess excellent communication skills, a calm manner, and the ability to work with people from different backgrounds, cultures and ages. Key Duties and Outcomes of this role: Assist in keeping Torbay a cleaner and safer place. Guiding and enforcing positive behaviours within the community. Be visible to the public, patrolling the bay (up to 10 miles per day) and encourage collaborating accordingly. Support in the prevention of crime and anti-social behaviours, protecting the local environment. Develop and maintain good relationships with local people, business owners community groups and other stakeholders. Problem solving. Issuing fixed-penalty notices as required. Use negotiation, mediation and persuasion to resolve poor behaviours. Identify and remove obstructions such as wheeled bins / traffic cones etc. Respond to and manage littering, graffitiing, fly-tipping, illegal street trading, contravention of Public Space Protection Orders, trade waste, overhanging vegetation and abandoned/nuisance vehicles. Respond to incidents, gather evidence to the standard required for civil or criminal proceedings, and liaise with emergency services as appropriate. Maintain accurate and detailed file notes and reports, keeping files, computer records and databases updated accordingly. Gather evidence to the standard required for civil or criminal proceedings, and liaise with emergency services as appropriate. Follow care procedures and policies of equipment issued, such as mobile phone, radio, body worn video cameras, laptops, handheld devices. To support and work alongside the police, fire and other statutory partners. Produce incident reports and statements and provide feedback on the results of community engagement to the community, including improvements made as a result. You will be required to patrol in all weathers as a mobile officer and will therefore require a full-driving licence for this position as you will be driving fleet vehicles. You may also be required to obtain a DBS check. The role will also involve some office-based work. Working hours will vary and you will be required to cover some weekends and unsociable hours as well as Bank Holidays to fulfil a 40-hour working week. You will be working as part of a wider team to cover all rostered hours. Useful experience for this position would include an enforcement background / would be useful, as compiling prosecution files / attending court hearings. This position will offer vital accredited training in line with Keep Britain Tidy . This is in addition to various other company benefits. Initial employment will be temporary via Big Ant Group with the view of securing the role on a permanent basis with SWISCo following successful trial/probation period.
Neighbourhood Coordinator - 6 month contract Peterborough Salary: Up to £24,500 Hyde is looking to recruit two Neighbourhood Coordinators. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Neighbourhood Coordinator at Hyde, you will be working within the Specialist Housing team; coordinating / scheduling site visits for the neighbourhoods and specialist housing functions. This includes property inspections, addressing safety issues and engaging with residents. Responsibilities Collaborate with Officers and Managers to ensure efficient allocation of resources and timely completion of site visits. Identify the most logical route to reduce travel time between appointments. Maintain a comprehensive schedule of visits, ensuring Officers and Managers are informed of their appointments and any changes. Liaising with Customers to arrange and rearrange appointments if required. Compile and maintain accurate and organised records for site visits, inspections, complaints, and resolutions. Skills and Experience Previous administration / scheduling experience. The ability to use MS Office packages including Word, Excel, and PowerPoint. A keen eye for detail. Strong organisational skills, with the ability to manage schedules, appointments, and respond to changing priorities to ensure all deadlines are met. Excellent communication skills, with the ability to interact with diverse stakeholders. Good team working skills. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
Apr 28, 2024
Full time
Neighbourhood Coordinator - 6 month contract Peterborough Salary: Up to £24,500 Hyde is looking to recruit two Neighbourhood Coordinators. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Neighbourhood Coordinator at Hyde, you will be working within the Specialist Housing team; coordinating / scheduling site visits for the neighbourhoods and specialist housing functions. This includes property inspections, addressing safety issues and engaging with residents. Responsibilities Collaborate with Officers and Managers to ensure efficient allocation of resources and timely completion of site visits. Identify the most logical route to reduce travel time between appointments. Maintain a comprehensive schedule of visits, ensuring Officers and Managers are informed of their appointments and any changes. Liaising with Customers to arrange and rearrange appointments if required. Compile and maintain accurate and organised records for site visits, inspections, complaints, and resolutions. Skills and Experience Previous administration / scheduling experience. The ability to use MS Office packages including Word, Excel, and PowerPoint. A keen eye for detail. Strong organisational skills, with the ability to manage schedules, appointments, and respond to changing priorities to ensure all deadlines are met. Excellent communication skills, with the ability to interact with diverse stakeholders. Good team working skills. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
SNG Formerly Sovereign Housing Association
Christchurch, Dorset
We have an opportunity for a Locality Officer to join our team covering South Hampshire. You'll manage your own diary with a mix of working from home, office and out with our customers. The starting salary is £30,000 to £35,000 depending on your experience. Your role You'll be delivering a professional and high-quality mixed tenure service to our customers, using your knowledge and skills to resolve a range of housing management challenges. This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding. You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers needs and making changes when needed. You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for our customers. To be successful in this role you will have: The ability to proactively manage a complex caseload Strong communication skills with previous experience of working with customers in a demanding environment. Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate Previous experience, or a knowledge of delivering housing management services Experience of using computer systems, for example Microsoft Office The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies Some of the roles will involve line management responsibilities for our Scheme Officers operating in our Housing for Older People schemes. A full UK driving licence and access to your own transport. A DBS check will be undertaken for the successful candidate. What we can offer you As a member of the Localities Team you will be part of a friendly, dedicated and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: £450 yearly flexible benefit pot to use against benefits of your choice Flexible working 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) A chance to buy or sell holiday as part of our flexible benefits package A generous pension scheme matching up to 12% Life cover as soon as you join us You will be a part of our Recognition scheme where you can be gifted retail vouchers A range of wellbeing discounts including Gym Memberships A wide selection of other benefits available About us We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG - an organisation that takes the best of both and makes it even better At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.
Apr 28, 2024
Full time
We have an opportunity for a Locality Officer to join our team covering South Hampshire. You'll manage your own diary with a mix of working from home, office and out with our customers. The starting salary is £30,000 to £35,000 depending on your experience. Your role You'll be delivering a professional and high-quality mixed tenure service to our customers, using your knowledge and skills to resolve a range of housing management challenges. This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding. You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers needs and making changes when needed. You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for our customers. To be successful in this role you will have: The ability to proactively manage a complex caseload Strong communication skills with previous experience of working with customers in a demanding environment. Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate Previous experience, or a knowledge of delivering housing management services Experience of using computer systems, for example Microsoft Office The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies Some of the roles will involve line management responsibilities for our Scheme Officers operating in our Housing for Older People schemes. A full UK driving licence and access to your own transport. A DBS check will be undertaken for the successful candidate. What we can offer you As a member of the Localities Team you will be part of a friendly, dedicated and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: £450 yearly flexible benefit pot to use against benefits of your choice Flexible working 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) A chance to buy or sell holiday as part of our flexible benefits package A generous pension scheme matching up to 12% Life cover as soon as you join us You will be a part of our Recognition scheme where you can be gifted retail vouchers A range of wellbeing discounts including Gym Memberships A wide selection of other benefits available About us We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG - an organisation that takes the best of both and makes it even better At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.
Muir Group Housing Association
March, Cambridgeshire
Tenancy Services Officer £16,560.59 + car allowance £1,901 5 hours pw Fenland, Cambridgeshire, but will have oversight of a supported scheme in Northampton Part Time - 17.5 hours per week About You Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with our customers to maximise their quality of life. You'll work with our residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach. We re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment. You ll be able to: Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of our communities Support the creation of new ideas and innovation in the business Be adaptable and brilliant at working in partnership with our customers, colleagues and communities About our team: Our team is great (if we don t mind saying so ourselves!) we re led by our Executive Director of Customer Experience. We work hard, support each other, and also like to have fun! You ll be part of our new Customer Experience Directorate where you'll work as part of our Neighbourhood Teams who are led by our Assistant Director of Neighbourhoods and you ll be reporting to our Community Housing Manager - it s an exciting team to be part of, as we deliver our new corporate plan ambitions.
Apr 26, 2024
Full time
Tenancy Services Officer £16,560.59 + car allowance £1,901 5 hours pw Fenland, Cambridgeshire, but will have oversight of a supported scheme in Northampton Part Time - 17.5 hours per week About You Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with our customers to maximise their quality of life. You'll work with our residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach. We re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment. You ll be able to: Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of our communities Support the creation of new ideas and innovation in the business Be adaptable and brilliant at working in partnership with our customers, colleagues and communities About our team: Our team is great (if we don t mind saying so ourselves!) we re led by our Executive Director of Customer Experience. We work hard, support each other, and also like to have fun! You ll be part of our new Customer Experience Directorate where you'll work as part of our Neighbourhood Teams who are led by our Assistant Director of Neighbourhoods and you ll be reporting to our Community Housing Manager - it s an exciting team to be part of, as we deliver our new corporate plan ambitions.
Tenancy Services Officer £16,560.59 + car allowance £1,901.81 - 17.5 hours pw Fenland, Cambridgeshire, but will have oversight of a supported scheme in Northampton Part Time - 17.5 hours per week Do you have the drive to make a difference by living our client's values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with their customers to maximise their quality of life. You'll work with their residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach. They're looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving their communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment. You'll be able to: Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of their communities Support the creation of new ideas and innovation in the business Be adaptable and brilliant at working in partnership with their customers, colleagues and communities Closing Date: 9.00am on Monday 6th May 2024. Interviews will take place on week commencing 13th May 2024 (date to be confirmed) About their team: Their team is great! They're led by their Executive Director of Customer Experience. They work hard, support each other, and also like to have fun! You'll be part of their new Customer Experience Directorate - where you'll work as part of their Neighbourhood Teams who are led by their Assistant Director of Neighbourhoods and you'll be reporting to their Community Housing Manager - it's an exciting team to be part of, as they deliver their new corporate plan ambitions.
Apr 26, 2024
Full time
Tenancy Services Officer £16,560.59 + car allowance £1,901.81 - 17.5 hours pw Fenland, Cambridgeshire, but will have oversight of a supported scheme in Northampton Part Time - 17.5 hours per week Do you have the drive to make a difference by living our client's values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with their customers to maximise their quality of life. You'll work with their residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach. They're looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving their communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment. You'll be able to: Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of their communities Support the creation of new ideas and innovation in the business Be adaptable and brilliant at working in partnership with their customers, colleagues and communities Closing Date: 9.00am on Monday 6th May 2024. Interviews will take place on week commencing 13th May 2024 (date to be confirmed) About their team: Their team is great! They're led by their Executive Director of Customer Experience. They work hard, support each other, and also like to have fun! You'll be part of their new Customer Experience Directorate - where you'll work as part of their Neighbourhood Teams who are led by their Assistant Director of Neighbourhoods and you'll be reporting to their Community Housing Manager - it's an exciting team to be part of, as they deliver their new corporate plan ambitions.
Energy & Retrofit Partnership OfficerLocation : North of Tyne and homeworking Salary : £27,826 - £31,061 per annum, pro rata Contract: Fixed term till March 2025 Hours: Full time hours and part time optional (3 days minimum per week) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland , and North Tyneside this post will support the delivery of the North of Tyne Combined Authority 's One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: Experience of community engagement and running community events/activities Experienced in successful partnership working Highly developed communication skills Excellent team player Strong motivation and a determination to provide excellent service to customers Commitment to equality and diversity It's a unique and challenging role that gives you the chance to make a difference to people's lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 8th May 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Apr 26, 2024
Full time
Energy & Retrofit Partnership OfficerLocation : North of Tyne and homeworking Salary : £27,826 - £31,061 per annum, pro rata Contract: Fixed term till March 2025 Hours: Full time hours and part time optional (3 days minimum per week) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland , and North Tyneside this post will support the delivery of the North of Tyne Combined Authority 's One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: Experience of community engagement and running community events/activities Experienced in successful partnership working Highly developed communication skills Excellent team player Strong motivation and a determination to provide excellent service to customers Commitment to equality and diversity It's a unique and challenging role that gives you the chance to make a difference to people's lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 8th May 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Systems and Data Officer SO1: Starting salary £37,575 pa rising in annual increments to £38,769 pa 1 x Permanent contract About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: An exciting opportunity to join an established Service Team (PMO) within Capital Delivery Team - Programme Information & Contracts. About the Role: The requirements of the role are to support and delivery all financial governance, reconciliation of the division income and expenditure and to provide admin support to the Service. To be considered for interview, your CV and supporting statement will clearly evidence: If you have good financial skills, IT skills and ability to be a good administrator then we would like to hear from you. You will join a small, dynamic team who work collaboratively together to ensure the work is delivered. Knowledge and understanding of reconciliation and financial practices, procedures Proficient in the use of the Microsoft Office suite; Word, Excel and Outlook and experience of using Oracle system or other accounting software. Ability to analyse and present all data, financial, statistical, and other information in a clear and concise manner. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job description & person specification Contact Information: Elfrida Recruitment Timelines: Advert close date: 11:59pm on Sunday 5th May 2024. Shortlisting: Wednesday 8th May 2024. Interviews: Wednesday 22nd and Thursday 23rd May 2024. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Apr 26, 2024
Full time
Systems and Data Officer SO1: Starting salary £37,575 pa rising in annual increments to £38,769 pa 1 x Permanent contract About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: An exciting opportunity to join an established Service Team (PMO) within Capital Delivery Team - Programme Information & Contracts. About the Role: The requirements of the role are to support and delivery all financial governance, reconciliation of the division income and expenditure and to provide admin support to the Service. To be considered for interview, your CV and supporting statement will clearly evidence: If you have good financial skills, IT skills and ability to be a good administrator then we would like to hear from you. You will join a small, dynamic team who work collaboratively together to ensure the work is delivered. Knowledge and understanding of reconciliation and financial practices, procedures Proficient in the use of the Microsoft Office suite; Word, Excel and Outlook and experience of using Oracle system or other accounting software. Ability to analyse and present all data, financial, statistical, and other information in a clear and concise manner. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job description & person specification Contact Information: Elfrida Recruitment Timelines: Advert close date: 11:59pm on Sunday 5th May 2024. Shortlisting: Wednesday 8th May 2024. Interviews: Wednesday 22nd and Thursday 23rd May 2024. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Apr 25, 2024
Full time
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Apr 25, 2024
Full time
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Apr 25, 2024
Full time
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Metropolitan Police Service
City Of Westminster, London
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Apr 25, 2024
Full time
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Apr 25, 2024
Full time
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Energy & Retrofit Partnership Officer Location: North of Tyne and homeworking Salary: £27,826 - £31,061 per annum, pro rata Contract: Fixed term till March 2025 Hours: Full time hours and part time optional (3 days minimum per week) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland, and North Tyneside this post will support the delivery of the North of Tyne Combined Authority s One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: • Experience of community engagement and running community events/activities • Experienced in successful partnership working • Highly developed communication skills • Excellent team player • Strong motivation and a determination to provide excellent service to customers • Commitment to equality and diversity This is a unique and challenging role that gives you the chance to make a difference to people s lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 8th May 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Apr 25, 2024
Contractor
Energy & Retrofit Partnership Officer Location: North of Tyne and homeworking Salary: £27,826 - £31,061 per annum, pro rata Contract: Fixed term till March 2025 Hours: Full time hours and part time optional (3 days minimum per week) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland, and North Tyneside this post will support the delivery of the North of Tyne Combined Authority s One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: • Experience of community engagement and running community events/activities • Experienced in successful partnership working • Highly developed communication skills • Excellent team player • Strong motivation and a determination to provide excellent service to customers • Commitment to equality and diversity This is a unique and challenging role that gives you the chance to make a difference to people s lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 8th May 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Role: Neighbourhood Officer Based: Brixton Rate: £20 - £24 ph depending on pay status Start Date: ASAP Duration: Temp 3 months Hours: 35 hours Monday to Friday 9am 5pm Our client, a specialist domestic abuse charity is looking for a Neighbourhood Officer to join their team. Synopsis of duties: Act will as an ambassador providing high-quality neighbourhood customer services and management services. Through actively working with tenants, partner agencies, housing benefit and DWP offices ensure compliance with arrears and income policies at all times. Ensuring that tenants needs are identified at the earliest possible stage and prompt action is taken will prevent the escalation of problems Organise and participate in Neighbourhood surgeries allowing for a proactive approach when meeting Housing Management service requirements, Provide a consistently outstanding service that demonstrates corporate values ensuring properties are well presented and maintained. To ensure that all neighbourhood management services are delivered in accordance with specified standards and agreed policies and procedures to the tenants within the Neighbourhood Officer s area of responsibility. Take ownership and responsibility for any service related complaints / queries from customers ensuring that the customer experience is positive, professional and within set timescales at all times Work in partnership with the Direct Labour Operative and conduct pre-advertised regular inspections to the properties in the patch in order to ensure that estate services such as cleaning, caretaking, ground maintenance and routine maintenance of communal areas have been carried out to specified standards and to take remedial action where they have not and to identify any additional repairs/works that need to be undertaken. Ensure all the KPI and LPI targets and objectives are met. Organise and participate in Neighbourhood surgeries. To identify and get to know various agencies, groups and businesses in the local area that might help your tenants achieve what they want out of life. Proactively make connections between customers and these organisations and you ll use your coaching skills to help customers make these connections for themselves. When needed you will also support the women with referrals and application forms, signposting them to external services such as local authority, social services, local OT, hospital OT services, general practitioners, nurses, health visitors, charities such as Age UK or others as necessary You will also monitor the progress and liaise with appropriate agencies to ensure those identified needs are met. Advocate on behalf of older tenants with health and social services where necessary to ensure tenants receive an acceptable level of service and care appropriate to their needs To assist older tenants in getting their voices heard for statutory agencies. Liaise with local authority, housing benefit and DWP to bring to their attention any relevant problems experienced by the tenant s benefits to which they are entitled or any other housing related issue. Identifying and dealing with abandoned properties and tenancy fraud Minimise losses from empty properties by managing the voids process and actively working with colleagues to minimise void periods Monitor and manage arrears in allocated patch including preparing and presenting cases to courts with regards to Breaches of Tenancy and evictions Undertake all visits to the home as required for starter tenancies (including 6 week, 6 month and 9 month tenancy home visits), and undertake tenancy reviews and all stages of the process ensuring accurate records are kept of actions and decisions taken Ensure a speedy and focussed response to anti-social behaviour and other breaches of tenancy conditions. Action to be realistic, fast and efficient and supported by an effective action plan. Support the Head of Housing & Income Services with delivery against all Management Agreements and joint working with other landlords, to ensure obligations are met. Producing annual cost and expenditure reviews to ensure the contracts / agreements produce a surplus or are cost neutral Ensure that the Head of Housing & Income Services is kept fully informed about issues arising within the Neighbourhood Officer s patch and to agree appropriate courses of action to resolve more complex estate and tenancy management matters, including; Take of legal action when appropriate for any breaches of Tenancy Preparing and presenting cases at court representing H4W as an organisation Providing monthly progress reports, highlighting trends and exceptions Demonstrating compliance with procedures Safeguarding and Health and Safety Identify and report safeguarding concerns relating to tenants, their families and other service users to the Head of Housing & Income Services and raise safeguarding concerns with the relevant statutory service, including using professional judgement to raise alerts Comply with all aspects of the Association s Health and Safety policy, including enabling access for annual gas servicing and ensuring that any potential risks or breaches are reported to the Head of Housing & Income Services. Essential Requirements Good standard of general education with a recognised qualification at HNC level or higher Strong experience of Social Housing Management Experience preparing and presenting cases to Court for breach of tenancy including DIY possession procedures Ability to meet deadlines and plan and deliver a range of different activities Experience of meeting challenging targets DBS on the update service Full driving licence with own vehicle Supporting Futures Consulting acts as both an employer and an agency.
Apr 24, 2024
Full time
Role: Neighbourhood Officer Based: Brixton Rate: £20 - £24 ph depending on pay status Start Date: ASAP Duration: Temp 3 months Hours: 35 hours Monday to Friday 9am 5pm Our client, a specialist domestic abuse charity is looking for a Neighbourhood Officer to join their team. Synopsis of duties: Act will as an ambassador providing high-quality neighbourhood customer services and management services. Through actively working with tenants, partner agencies, housing benefit and DWP offices ensure compliance with arrears and income policies at all times. Ensuring that tenants needs are identified at the earliest possible stage and prompt action is taken will prevent the escalation of problems Organise and participate in Neighbourhood surgeries allowing for a proactive approach when meeting Housing Management service requirements, Provide a consistently outstanding service that demonstrates corporate values ensuring properties are well presented and maintained. To ensure that all neighbourhood management services are delivered in accordance with specified standards and agreed policies and procedures to the tenants within the Neighbourhood Officer s area of responsibility. Take ownership and responsibility for any service related complaints / queries from customers ensuring that the customer experience is positive, professional and within set timescales at all times Work in partnership with the Direct Labour Operative and conduct pre-advertised regular inspections to the properties in the patch in order to ensure that estate services such as cleaning, caretaking, ground maintenance and routine maintenance of communal areas have been carried out to specified standards and to take remedial action where they have not and to identify any additional repairs/works that need to be undertaken. Ensure all the KPI and LPI targets and objectives are met. Organise and participate in Neighbourhood surgeries. To identify and get to know various agencies, groups and businesses in the local area that might help your tenants achieve what they want out of life. Proactively make connections between customers and these organisations and you ll use your coaching skills to help customers make these connections for themselves. When needed you will also support the women with referrals and application forms, signposting them to external services such as local authority, social services, local OT, hospital OT services, general practitioners, nurses, health visitors, charities such as Age UK or others as necessary You will also monitor the progress and liaise with appropriate agencies to ensure those identified needs are met. Advocate on behalf of older tenants with health and social services where necessary to ensure tenants receive an acceptable level of service and care appropriate to their needs To assist older tenants in getting their voices heard for statutory agencies. Liaise with local authority, housing benefit and DWP to bring to their attention any relevant problems experienced by the tenant s benefits to which they are entitled or any other housing related issue. Identifying and dealing with abandoned properties and tenancy fraud Minimise losses from empty properties by managing the voids process and actively working with colleagues to minimise void periods Monitor and manage arrears in allocated patch including preparing and presenting cases to courts with regards to Breaches of Tenancy and evictions Undertake all visits to the home as required for starter tenancies (including 6 week, 6 month and 9 month tenancy home visits), and undertake tenancy reviews and all stages of the process ensuring accurate records are kept of actions and decisions taken Ensure a speedy and focussed response to anti-social behaviour and other breaches of tenancy conditions. Action to be realistic, fast and efficient and supported by an effective action plan. Support the Head of Housing & Income Services with delivery against all Management Agreements and joint working with other landlords, to ensure obligations are met. Producing annual cost and expenditure reviews to ensure the contracts / agreements produce a surplus or are cost neutral Ensure that the Head of Housing & Income Services is kept fully informed about issues arising within the Neighbourhood Officer s patch and to agree appropriate courses of action to resolve more complex estate and tenancy management matters, including; Take of legal action when appropriate for any breaches of Tenancy Preparing and presenting cases at court representing H4W as an organisation Providing monthly progress reports, highlighting trends and exceptions Demonstrating compliance with procedures Safeguarding and Health and Safety Identify and report safeguarding concerns relating to tenants, their families and other service users to the Head of Housing & Income Services and raise safeguarding concerns with the relevant statutory service, including using professional judgement to raise alerts Comply with all aspects of the Association s Health and Safety policy, including enabling access for annual gas servicing and ensuring that any potential risks or breaches are reported to the Head of Housing & Income Services. Essential Requirements Good standard of general education with a recognised qualification at HNC level or higher Strong experience of Social Housing Management Experience preparing and presenting cases to Court for breach of tenancy including DIY possession procedures Ability to meet deadlines and plan and deliver a range of different activities Experience of meeting challenging targets DBS on the update service Full driving licence with own vehicle Supporting Futures Consulting acts as both an employer and an agency.
Housing Officer Location: Didsbury, Manchester Salary: 29,286.00 Fill time 35 hours per week Permanent Southway Housing Trust is a community-based, not for profit housing organisation committed to providing excellent services to the people who live in our homes and the neighbourhoods that we work in. Based in Didsbury, we manage approximately 6,000 homes in South Manchester. As a housing trust we are Inspired by our Communities. We care about the people who live in our homes and our neighbourhoods and are committed to improving services, working in partnership with our tenants so that we can be successful together. An exciting opportunity has been created in our Housing Management and Support Service for a Housing Officer. You will be managing tenancies in accordance with policies, procedures, and targets. Due to the busy and unpredictable nature of the role you must be able to manage your time and make decisions effectively. Our terms and conditions are good and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme and 25 days holiday, increasing to 30 days. We are looking for an officer who can work on all aspects of tenancy management. Allocations and voids Changes of tenancy and Rightsizing Tenancy sustainment Property and garden condition Safeguarding, domestic abuse and community safety Neighbourhood management You will use your professional experience, expert sector knowledge to develop and deliver a high-quality service. You will be solution-focused and, professionally curious. Previous experience in tenancy management would be beneficial, but more importantly you will need to be great with people and be an excellent team player. Closing Date: Tuesday 14th May 2024 Interview Date: 21st and 22nd May 2024 For an informal discussion please contact Nicolla Pawson, on (phone number removed), or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Apr 24, 2024
Full time
Housing Officer Location: Didsbury, Manchester Salary: 29,286.00 Fill time 35 hours per week Permanent Southway Housing Trust is a community-based, not for profit housing organisation committed to providing excellent services to the people who live in our homes and the neighbourhoods that we work in. Based in Didsbury, we manage approximately 6,000 homes in South Manchester. As a housing trust we are Inspired by our Communities. We care about the people who live in our homes and our neighbourhoods and are committed to improving services, working in partnership with our tenants so that we can be successful together. An exciting opportunity has been created in our Housing Management and Support Service for a Housing Officer. You will be managing tenancies in accordance with policies, procedures, and targets. Due to the busy and unpredictable nature of the role you must be able to manage your time and make decisions effectively. Our terms and conditions are good and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme and 25 days holiday, increasing to 30 days. We are looking for an officer who can work on all aspects of tenancy management. Allocations and voids Changes of tenancy and Rightsizing Tenancy sustainment Property and garden condition Safeguarding, domestic abuse and community safety Neighbourhood management You will use your professional experience, expert sector knowledge to develop and deliver a high-quality service. You will be solution-focused and, professionally curious. Previous experience in tenancy management would be beneficial, but more importantly you will need to be great with people and be an excellent team player. Closing Date: Tuesday 14th May 2024 Interview Date: 21st and 22nd May 2024 For an informal discussion please contact Nicolla Pawson, on (phone number removed), or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.