We are seeking an experienced HR Advisor for a fixed term contract until March 2025 for a professional and vibrant organisation. The ideal candidate will have previous experience gained from within a generalist role and experience with HR Information Systems (i.e., iTrent or Dynamics HR), SharePoint and Service Now would preferred. The role is flexible and the candidate can be based anywhere within a defined area/region where an office is e.g. Wiltshire/ Hampshire. Monday to Friday (phone number removed)pm Role Purpose Provide an excellent and credible People function as part of the wider employee relations and People team Provide a proactive and effective HR generalist advisory service to colleagues and leaders, ensuring they are aware of relevant policy, principles and processes and signpost relevant information and guidance, as required. Build and maintain strong working relationships at all levels with the client group and manage employee relationships, promptly responding to queries and managing expectations Provide support and coaching to leaders in respect of employee relations issues and case management, escalating to, and supporting the ER partner/s where appropriate. This may include, attending meetings, note taking, preparing information packs, and ensuring any related correspondence is managed and filed appropriately Support HR projects as required. Support the People Hub operations (all directorate areas) as required. This role reports to the relevant Employee Relations Partner but will also support the Strategic Business Partners as required, and where required the wider People team, to provide a cohesive professional service to all leaders and colleagues within the Company Group. High standards of customer service are the expected norm for the delivery of an evolving, proactive, and exceptional service provision to internal customers. Experience and qualifications Knowledge and understanding of HR administration and HR technology. Experience of working within an HR team within a specialist or generalist service model. Client relationship management: act as first point of contact for absence management advice for colleagues or leaders at all levels of the organisation. Basic understanding of GDPR and experienced in the management of HR systems, including case management and digital filing systems. Previous relevant experience working in a generalist HR advisor role Experience of working within a fast-paced environment is essential Proficiency using Microsoft Office applications such as Outlook, Word, Excel, PowerPoint Experience with HR Information Systems (i.e., iTrent or Dynamics HR), SharePoint and Service Now is preferred Hold (or be working towards) a recognised HR or CIPD Level 5 qualification
May 02, 2024
Contractor
We are seeking an experienced HR Advisor for a fixed term contract until March 2025 for a professional and vibrant organisation. The ideal candidate will have previous experience gained from within a generalist role and experience with HR Information Systems (i.e., iTrent or Dynamics HR), SharePoint and Service Now would preferred. The role is flexible and the candidate can be based anywhere within a defined area/region where an office is e.g. Wiltshire/ Hampshire. Monday to Friday (phone number removed)pm Role Purpose Provide an excellent and credible People function as part of the wider employee relations and People team Provide a proactive and effective HR generalist advisory service to colleagues and leaders, ensuring they are aware of relevant policy, principles and processes and signpost relevant information and guidance, as required. Build and maintain strong working relationships at all levels with the client group and manage employee relationships, promptly responding to queries and managing expectations Provide support and coaching to leaders in respect of employee relations issues and case management, escalating to, and supporting the ER partner/s where appropriate. This may include, attending meetings, note taking, preparing information packs, and ensuring any related correspondence is managed and filed appropriately Support HR projects as required. Support the People Hub operations (all directorate areas) as required. This role reports to the relevant Employee Relations Partner but will also support the Strategic Business Partners as required, and where required the wider People team, to provide a cohesive professional service to all leaders and colleagues within the Company Group. High standards of customer service are the expected norm for the delivery of an evolving, proactive, and exceptional service provision to internal customers. Experience and qualifications Knowledge and understanding of HR administration and HR technology. Experience of working within an HR team within a specialist or generalist service model. Client relationship management: act as first point of contact for absence management advice for colleagues or leaders at all levels of the organisation. Basic understanding of GDPR and experienced in the management of HR systems, including case management and digital filing systems. Previous relevant experience working in a generalist HR advisor role Experience of working within a fast-paced environment is essential Proficiency using Microsoft Office applications such as Outlook, Word, Excel, PowerPoint Experience with HR Information Systems (i.e., iTrent or Dynamics HR), SharePoint and Service Now is preferred Hold (or be working towards) a recognised HR or CIPD Level 5 qualification
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 02, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for a market leading manufacturing company on the Wrexham Industrial Estate. The purpose of the role is to provide first class customer service to their loyal and valued customers (retailer opticians), through proactive calls, input of orders and answering of questions and queries. Full training provided. Candidate requirements: Have previous experience in a Customer Service Advisor or similar role. Experience / knowledge of optical environment would be beneficial but is not essential. A good team player with a positive attitude, who displays high integrity, honesty and deep sense of caring for the success of the company and the employees. Highly customer focussed with the ability to work under pressure and problem solve. Good IT skills to be able to input orders and data accurately. Customer Service Advisor Key duties: To ensure KPI for incoming calls is reached. Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively and accurately to customers (opticians). Liaising with Customer Services Section Leader and Business Development Manager to ensure that any complaints are dealt with effectively and in a timely manner. To answer technical questions relating to dispensing of optical lens. Communicate product/service/promotions prior to launch. Ensure that all orders are input on the same day as received. Pro-active retention calls to actively encourage non active customers/potential customers to begin spending. If this sounds like the opportunity you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
May 02, 2024
Full time
Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for a market leading manufacturing company on the Wrexham Industrial Estate. The purpose of the role is to provide first class customer service to their loyal and valued customers (retailer opticians), through proactive calls, input of orders and answering of questions and queries. Full training provided. Candidate requirements: Have previous experience in a Customer Service Advisor or similar role. Experience / knowledge of optical environment would be beneficial but is not essential. A good team player with a positive attitude, who displays high integrity, honesty and deep sense of caring for the success of the company and the employees. Highly customer focussed with the ability to work under pressure and problem solve. Good IT skills to be able to input orders and data accurately. Customer Service Advisor Key duties: To ensure KPI for incoming calls is reached. Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively and accurately to customers (opticians). Liaising with Customer Services Section Leader and Business Development Manager to ensure that any complaints are dealt with effectively and in a timely manner. To answer technical questions relating to dispensing of optical lens. Communicate product/service/promotions prior to launch. Ensure that all orders are input on the same day as received. Pro-active retention calls to actively encourage non active customers/potential customers to begin spending. If this sounds like the opportunity you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Customer Service Advisor - Polish Speaking - Full or Part-time £22,500 PA Full Time + Bonus, Part-time £12.13 phr We have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Knutsford. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Hybrid working once training complete and competency established. About Suits Me Suits Me is an award-winning, ethical, and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are a UK award-winning alternative banking solution with financial inclusion and equality of opportunities sitting at the heart of Suits Me. We are currently within an exciting period of growth. Since 2015, we have onboarded over 200,000 customers. Suits Me operates within both B2B and B2C sectors in the UK and currently working towards European & global expansion. (B2C) For our account holders, we offer an alternative to traditional banking accounts with a contactless Mastercard debit card, a full range of account features and cashback rewards for consumers and for our business partners, a safe and secure portal to create new accounts for their unbanked workers quickly and easily. (B2B) Suits Me offers a payment solution providing the UKs only specialised client portal allowing recruiters, employers and unions to open accounts for their employees, candidates and members within minutes! Providing a safe and secure streamlined solution for business payroll, enabling companies to no longer pay in cash, cheque or into family and friends accounts. Instead, paying using a compliant method, straight into a personal account while helping to safeguard payees and aid in combatting and eliminating modern slavery. Duties and responsibilities: Answering email enquiries via Zendesk Answering phone calls and dealing with phone enquiries Responding to live chat enquiries Skills and experience required: Excellent written and verbal communication skills A friendly, patient, and positive approach to our customers and work Previous experience in customer service Computer literate & learns quickly Proficient in Microsoft Excel and Word Flexible can-do attitude Fluent in Polish and English
May 02, 2024
Full time
Customer Service Advisor - Polish Speaking - Full or Part-time £22,500 PA Full Time + Bonus, Part-time £12.13 phr We have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Knutsford. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Hybrid working once training complete and competency established. About Suits Me Suits Me is an award-winning, ethical, and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are a UK award-winning alternative banking solution with financial inclusion and equality of opportunities sitting at the heart of Suits Me. We are currently within an exciting period of growth. Since 2015, we have onboarded over 200,000 customers. Suits Me operates within both B2B and B2C sectors in the UK and currently working towards European & global expansion. (B2C) For our account holders, we offer an alternative to traditional banking accounts with a contactless Mastercard debit card, a full range of account features and cashback rewards for consumers and for our business partners, a safe and secure portal to create new accounts for their unbanked workers quickly and easily. (B2B) Suits Me offers a payment solution providing the UKs only specialised client portal allowing recruiters, employers and unions to open accounts for their employees, candidates and members within minutes! Providing a safe and secure streamlined solution for business payroll, enabling companies to no longer pay in cash, cheque or into family and friends accounts. Instead, paying using a compliant method, straight into a personal account while helping to safeguard payees and aid in combatting and eliminating modern slavery. Duties and responsibilities: Answering email enquiries via Zendesk Answering phone calls and dealing with phone enquiries Responding to live chat enquiries Skills and experience required: Excellent written and verbal communication skills A friendly, patient, and positive approach to our customers and work Previous experience in customer service Computer literate & learns quickly Proficient in Microsoft Excel and Word Flexible can-do attitude Fluent in Polish and English
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Sunderland? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary of £23,504 rising to £24,064 after 9 months of being here, plus an uncapped super simple commission scheme - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. - Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 02, 2024
Full time
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Sunderland? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary of £23,504 rising to £24,064 after 9 months of being here, plus an uncapped super simple commission scheme - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. - Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 02, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Salary: £28,836.92 per annum + Bonus Hours: 42.5 per week If you are a proven Automotive Parts Controller, Parts Advisor, Parts Specialist or Parts Manager seeking the next step in your career, we'd love to hear from you! Join the UK's leading vehicle rental specialists in this fantastic opportunity as a Parts Controller at our busy branch in Snodland! In this role you will be supporting the Workshop Manager in the running of the internal parts department, based within the workshop. This includes effectively maintaining accurate parts stock levels, as well as liaising with external suppliers and managing these relationships closely. About You: • You come from a fast-paced, customer-focused background - preferably from a parts environment within the automotive industry, whether that be dealership, accident repair or workshop. • You are a competent administrator, who can demonstrate excellent organisational skills, accurate data input and IT literacy. • You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done. Your Benefits: Some of our most popular benefits include (but aren't limited to) • A fantastic bonus scheme 24 days annual leave (+ bank holidays) and an extra day's leave to celebrate your birthday • Free life assurance • Well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance) • Discounted, flexible Gym memberships • Exclusive employee vehicle-leasing schemes • Pension & save-as-you-earn share scheme • Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) • We're so excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach! We are also part of something bigger - with over 60 Northgate Vehicle Hire branches nationwide, we are a crucial part of one of the UK's most influential Automotive groups. Redde Northgate - few other businesses can offer you the support and long-term security as us; this is an excellent opportunity to progress your career! So what are you waiting for? Apply to be our newest Parts Controller today!
May 02, 2024
Full time
Salary: £28,836.92 per annum + Bonus Hours: 42.5 per week If you are a proven Automotive Parts Controller, Parts Advisor, Parts Specialist or Parts Manager seeking the next step in your career, we'd love to hear from you! Join the UK's leading vehicle rental specialists in this fantastic opportunity as a Parts Controller at our busy branch in Snodland! In this role you will be supporting the Workshop Manager in the running of the internal parts department, based within the workshop. This includes effectively maintaining accurate parts stock levels, as well as liaising with external suppliers and managing these relationships closely. About You: • You come from a fast-paced, customer-focused background - preferably from a parts environment within the automotive industry, whether that be dealership, accident repair or workshop. • You are a competent administrator, who can demonstrate excellent organisational skills, accurate data input and IT literacy. • You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done. Your Benefits: Some of our most popular benefits include (but aren't limited to) • A fantastic bonus scheme 24 days annual leave (+ bank holidays) and an extra day's leave to celebrate your birthday • Free life assurance • Well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance) • Discounted, flexible Gym memberships • Exclusive employee vehicle-leasing schemes • Pension & save-as-you-earn share scheme • Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) • We're so excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach! We are also part of something bigger - with over 60 Northgate Vehicle Hire branches nationwide, we are a crucial part of one of the UK's most influential Automotive groups. Redde Northgate - few other businesses can offer you the support and long-term security as us; this is an excellent opportunity to progress your career! So what are you waiting for? Apply to be our newest Parts Controller today!
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK Manual driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 02, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK Manual driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 02, 2024
Full time
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Kent Division is looking to recruit a Sales Advisor to join the Divisions Sales team. The Role The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion. Principle accountabilities of the role include: Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard. Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times. Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product. Ensure visitors and potential purchasers to site are aware of Bellways Health and Safety Policy and they are always accompanied by a Bellway representative. Maintain accurate records using Bellways in-house CRM system. Liaise with purchases, solicitors and financial advisers on a regular basis. Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Companys handover policy. Assist purchasers following legal completion with any defects or customer care issues Attend and minute a weekly Sales/Site Meeting with your Site Manager. Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales. Experience, Qualifications and Skills Experience Experience of working within a face to face sales environment. Experience of working as a Sales Advisor for a residential house builder is desirable. Qualifications and Training GCSE Maths and English Grade 4/C or above (or equivalent) Skills and Aptitude Effective negotiation and sales skills Good administration skills Strong communication and listening skills Ability to work on own as well as part of a team IT literate and the ability to adapt to new systems Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked. Lone working, dependant on site. Ability to travel to all sales sites, including divisional offices. Able to work weekends and bank holidays. In return we can offer you: Competitive basic salary + monthly commission Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance We reserve the right to close this vacancy if a large volume of applications are received. JBRP1_UKTJ
May 02, 2024
Full time
Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Kent Division is looking to recruit a Sales Advisor to join the Divisions Sales team. The Role The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion. Principle accountabilities of the role include: Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard. Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times. Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product. Ensure visitors and potential purchasers to site are aware of Bellways Health and Safety Policy and they are always accompanied by a Bellway representative. Maintain accurate records using Bellways in-house CRM system. Liaise with purchases, solicitors and financial advisers on a regular basis. Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Companys handover policy. Assist purchasers following legal completion with any defects or customer care issues Attend and minute a weekly Sales/Site Meeting with your Site Manager. Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales. Experience, Qualifications and Skills Experience Experience of working within a face to face sales environment. Experience of working as a Sales Advisor for a residential house builder is desirable. Qualifications and Training GCSE Maths and English Grade 4/C or above (or equivalent) Skills and Aptitude Effective negotiation and sales skills Good administration skills Strong communication and listening skills Ability to work on own as well as part of a team IT literate and the ability to adapt to new systems Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked. Lone working, dependant on site. Ability to travel to all sales sites, including divisional offices. Able to work weekends and bank holidays. In return we can offer you: Competitive basic salary + monthly commission Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance We reserve the right to close this vacancy if a large volume of applications are received. JBRP1_UKTJ
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 02, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Job Description OTE - £45,000 - Uncapped Commission - Career ProgressionAt Connells , we're looking for a highly motivated Senior Estate Agent to complement our fantastic residential sales team as a Senior Sales Negotiator in branch in Swindon . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03952
May 02, 2024
Full time
Job Description OTE - £45,000 - Uncapped Commission - Career ProgressionAt Connells , we're looking for a highly motivated Senior Estate Agent to complement our fantastic residential sales team as a Senior Sales Negotiator in branch in Swindon . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03952
Do you have great customer service & administration skills and want to progress your career? Come and help support our Front of House team here at Markel Law What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: We have an exciting opportunity for a Receptionist to join our team here at Markel International. The role will report into our Support Services Manager and will involve working on our main reception desk at our Leeds. What you'll be doing: Be the Front of House face of our Leeds office Meet and Greet all clients and associates including managing conference facilities and room bookings/catering requirements of Leeds office Provide Facilities support to Operations and Support services Manager Be responsible for general office admin ensuring all Leeds post is managed and distributed in a timely manner adhering to any deadlines and data protection regulations Provide excellent Customer Service for inbound reception calls maintaining service levels Ensure all security/H&S requirements are maintained when welcoming visitors and new starters within required standards in line with relevant procedure Our must haves: Demonstrate strong communication and organisational skills with an ability to prioritise workload Good IT skills including strong attention to detail and accuracy managing and logging calls Excellent Customer Service skills Demonstrate first class client care and communication skills across all levels. Effective team player, demonstrate positive and co-operative interaction with team members. Who we are: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus quarterly bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
May 02, 2024
Full time
Do you have great customer service & administration skills and want to progress your career? Come and help support our Front of House team here at Markel Law What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: We have an exciting opportunity for a Receptionist to join our team here at Markel International. The role will report into our Support Services Manager and will involve working on our main reception desk at our Leeds. What you'll be doing: Be the Front of House face of our Leeds office Meet and Greet all clients and associates including managing conference facilities and room bookings/catering requirements of Leeds office Provide Facilities support to Operations and Support services Manager Be responsible for general office admin ensuring all Leeds post is managed and distributed in a timely manner adhering to any deadlines and data protection regulations Provide excellent Customer Service for inbound reception calls maintaining service levels Ensure all security/H&S requirements are maintained when welcoming visitors and new starters within required standards in line with relevant procedure Our must haves: Demonstrate strong communication and organisational skills with an ability to prioritise workload Good IT skills including strong attention to detail and accuracy managing and logging calls Excellent Customer Service skills Demonstrate first class client care and communication skills across all levels. Effective team player, demonstrate positive and co-operative interaction with team members. Who we are: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus quarterly bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR4 INDMANJ
May 02, 2024
Full time
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR4 INDMANJ
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Warrington ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. Free parking on site (Postcode WA3 7BH) On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 02, 2024
Full time
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Warrington ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. Free parking on site (Postcode WA3 7BH) On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Personal Lines Insurance Advisor Location: Somerton Salary: Negotiable We've been looking after our clients personal insurance needs for over 30 years across the South West from our 10+ branches. We invest heavily in training and development of our team and as such can provide you with a career path rather than just another job. The day to day: Provide an excellent customer experience ensuring that everyone is treated in a warm, friendly and respectful manner that shows interest in their genuine needs and leaves them feeling valued as a customer. Meet and exceed personal sales and/or other relevant targets, contributing towards the team's overall service and sales objectives/KPI's. Carry out a range of administrative duties ensuring prompt and accurate completion of all administration requirements within Company standards. Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to. As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives. What's on offer: An environment focused on putting the client first with full support for professional qualifications and career development. A negotiable basic salary + bonus and all the normal benefits (Pension, Holidays etc.) Your experience: Ideally you'll have a solid grounding in looking after Personal Insurance clients covering Home, Motor, Travel requirements, we are also happy to consider candidates who have transferrable skills from banking, finance, call centre environments that want to build a career. Working knowledge of insurance broking platforms (we're on Acturis), Microsoft Office (including Word and Excel) A well rounded skill set which includes strong Communication, Negotiation, Sales and stakeholder management skills coupled with an eye for detail around paperwork Experience within the insurance market from either the broking or insurer side
May 02, 2024
Full time
Personal Lines Insurance Advisor Location: Somerton Salary: Negotiable We've been looking after our clients personal insurance needs for over 30 years across the South West from our 10+ branches. We invest heavily in training and development of our team and as such can provide you with a career path rather than just another job. The day to day: Provide an excellent customer experience ensuring that everyone is treated in a warm, friendly and respectful manner that shows interest in their genuine needs and leaves them feeling valued as a customer. Meet and exceed personal sales and/or other relevant targets, contributing towards the team's overall service and sales objectives/KPI's. Carry out a range of administrative duties ensuring prompt and accurate completion of all administration requirements within Company standards. Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to. As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives. What's on offer: An environment focused on putting the client first with full support for professional qualifications and career development. A negotiable basic salary + bonus and all the normal benefits (Pension, Holidays etc.) Your experience: Ideally you'll have a solid grounding in looking after Personal Insurance clients covering Home, Motor, Travel requirements, we are also happy to consider candidates who have transferrable skills from banking, finance, call centre environments that want to build a career. Working knowledge of insurance broking platforms (we're on Acturis), Microsoft Office (including Word and Excel) A well rounded skill set which includes strong Communication, Negotiation, Sales and stakeholder management skills coupled with an eye for detail around paperwork Experience within the insurance market from either the broking or insurer side
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 02, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Job Description Mann Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Sheerness. OTE £35k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Trainee Mortgage and Protection Advisor Competitive Salary OTE £35K Superb training and development programme Uncapped commission Leads generated from our colleagues in Estate Agency Quality and Loyalty Bonus Group Discounts on Property Services. Transparent and fair progression structure Highly skilled and experienced management team Central Admin Support and agile IT tools to help you succeed Supportive encouraging and rewarding environment - We invest in you! All expense paid trips for top achievers Main responsibilities of a Trainee Mortgage and Protection Advisor Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required to be a successful Trainee Mortgage and Protection Advisor Hold CeMap or industry equivalent qualification. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving license and access to your own vehicle. Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01608
May 02, 2024
Full time
Job Description Mann Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Sheerness. OTE £35k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Trainee Mortgage and Protection Advisor Competitive Salary OTE £35K Superb training and development programme Uncapped commission Leads generated from our colleagues in Estate Agency Quality and Loyalty Bonus Group Discounts on Property Services. Transparent and fair progression structure Highly skilled and experienced management team Central Admin Support and agile IT tools to help you succeed Supportive encouraging and rewarding environment - We invest in you! All expense paid trips for top achievers Main responsibilities of a Trainee Mortgage and Protection Advisor Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required to be a successful Trainee Mortgage and Protection Advisor Hold CeMap or industry equivalent qualification. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving license and access to your own vehicle. Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01608
Package Description Job Reference: 14258 Band: C Salary: £26,710 - £35,400 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: 2 x Continuing roles Location: Office Base is Salford or London - This is a hybrid role and the successful candidate will balance office working with home working We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Freelancers are eligible to apply for an internal role if they are on a Worker Contract and they have worked continuously for 6 months. If they have worked for less than 6 months continuously or have a break of 3 weeks or more between engagements, they must seek Divisional HR approval to apply for an internal role prior to submitting an application. If they are unsure which contract they are on, they can speak to their booker or the HR BP, however if it helps - both a PAYE freelance or Modus Gross contract is considered a Worker contract and covered by the Worker terms found here. Job Introduction Working to the Business Partner in the Production and Business Management Team, the primary objective of the role is to support the business and its key stakeholders in delivering world-beating journalism 24/7/365. The two new Business Co-ordinator roles will partner with a range of editorial teams based in Salford and across the UK and provide company and divisional secretariat duties across the wider News Division. Main Responsibilities The Business Co-ordinator will provide a wide range of business management services to editorial and operational teams to enable the business unit to achieve its objectives. The co-ordinators will work with the Company Secretary and Deputy for News along with the secretariat team to maintain high standards of corporate governance, including through scheduling and planning Board meetings, organising and managing AGMs, maintaining an accurate statutory register of entities, carrying out statutory filings and managing the process for the notarisation and legalisation of corporate documents. The co-ordinators will also partner closely with a range of output and content teams to support key business management activities including on-boarding administration, raising purchase orders and IT requests, collating, analysing and reporting specific Management Information (MI), including budget and headcount, as well as supporting the business with the delivery of strategic projects. The immediate priority will be to support work with the Company Secretary and Deputy to establish the corporate governance and company secretariat team, processes and ways of working, ensuring complaint operation and the effective management of risk. Ongoing, you will also work with the Business Partner and Business Advisor to ensure that the business management services remain fit-for-purpose, continually adapting to evolving customer and business needs. Are you the right candidate? Demonstrable experience of providing administrative support in a business unit of similar complexity across a range of teams, ideally with knowledge and experience of company secretarial duties, statutory obligations and corporate governance. Highly organised with a flexible and proactive approach and an ability to work with limited supervision and to co-ordinate a busy workload with conflicting priorities and tight deadlines. High attention to detail and practical experience of gathering, analysing and collating complex and confidential information. Ability to handle and analyse large amounts of data to produce MI data reports in a range of formats, ensuring deadlines are met and information provided is complete, accurate and timely. Strong IT skills with solid experience of office software packages (i.e. Word, Excel and PowerPoint) and preferably of other specialist reporting, business management and entity management tools. Experience in building and maintaining constructive working relationships with individuals across a range of teams and professional support functions. Ability to communicate effectively both orally and in writing and to target the content to the audience. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
May 02, 2024
Full time
Package Description Job Reference: 14258 Band: C Salary: £26,710 - £35,400 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: 2 x Continuing roles Location: Office Base is Salford or London - This is a hybrid role and the successful candidate will balance office working with home working We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Freelancers are eligible to apply for an internal role if they are on a Worker Contract and they have worked continuously for 6 months. If they have worked for less than 6 months continuously or have a break of 3 weeks or more between engagements, they must seek Divisional HR approval to apply for an internal role prior to submitting an application. If they are unsure which contract they are on, they can speak to their booker or the HR BP, however if it helps - both a PAYE freelance or Modus Gross contract is considered a Worker contract and covered by the Worker terms found here. Job Introduction Working to the Business Partner in the Production and Business Management Team, the primary objective of the role is to support the business and its key stakeholders in delivering world-beating journalism 24/7/365. The two new Business Co-ordinator roles will partner with a range of editorial teams based in Salford and across the UK and provide company and divisional secretariat duties across the wider News Division. Main Responsibilities The Business Co-ordinator will provide a wide range of business management services to editorial and operational teams to enable the business unit to achieve its objectives. The co-ordinators will work with the Company Secretary and Deputy for News along with the secretariat team to maintain high standards of corporate governance, including through scheduling and planning Board meetings, organising and managing AGMs, maintaining an accurate statutory register of entities, carrying out statutory filings and managing the process for the notarisation and legalisation of corporate documents. The co-ordinators will also partner closely with a range of output and content teams to support key business management activities including on-boarding administration, raising purchase orders and IT requests, collating, analysing and reporting specific Management Information (MI), including budget and headcount, as well as supporting the business with the delivery of strategic projects. The immediate priority will be to support work with the Company Secretary and Deputy to establish the corporate governance and company secretariat team, processes and ways of working, ensuring complaint operation and the effective management of risk. Ongoing, you will also work with the Business Partner and Business Advisor to ensure that the business management services remain fit-for-purpose, continually adapting to evolving customer and business needs. Are you the right candidate? Demonstrable experience of providing administrative support in a business unit of similar complexity across a range of teams, ideally with knowledge and experience of company secretarial duties, statutory obligations and corporate governance. Highly organised with a flexible and proactive approach and an ability to work with limited supervision and to co-ordinate a busy workload with conflicting priorities and tight deadlines. High attention to detail and practical experience of gathering, analysing and collating complex and confidential information. Ability to handle and analyse large amounts of data to produce MI data reports in a range of formats, ensuring deadlines are met and information provided is complete, accurate and timely. Strong IT skills with solid experience of office software packages (i.e. Word, Excel and PowerPoint) and preferably of other specialist reporting, business management and entity management tools. Experience in building and maintaining constructive working relationships with individuals across a range of teams and professional support functions. Ability to communicate effectively both orally and in writing and to target the content to the audience. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Citi Commercial Bank UK (CCB UK) offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to UK headquartered Mid-Market companies, with a global footprint, and within annual revenue ranging from £50m to £3bn. We are focussed on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital & Technology, Consumer and Life Sciences. The Business & Professional Services coverage team provide Citi's unique global commercial banking coverage to Mid-Market companies operating across a wide range of sub-sectors - including legal, audit/advisory, consultancy, environmental, engineering, travel, outsourcing, IT, distribution, recruitment, facilities management and government contractors. We support our clients by providing traditional commercial banking products & solutions, as well as investment banking, capital markets and M&A advisory services. Our dedicated commercial banking partners include banking specialists across Treasury & Trade Services, Risk Management, Corporate Finance, Private Banking, Wealth Management, Capital Markets and Corporate Derivatives. This new and exciting Relationship Associate role has come on the back of strong client growth across the Business & Professional Services sector over the past 12 months. The role will be reporting to the CCB UK Head of Business & Professional Services and will be based out of London (Canary Wharf). The primary responsibility of the Relationship Associate will be to support the Relationship Managers in servicing the banking & financing needs of Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients' across the UK Business & Professional Services sector. Key Skills & Responsibilities: Builds relationships with citi network and operational teams, becoming a key contact for client requests, internal requests/escalation and resolution. Support clients to access Citi's global network, locating local coverage and product support across Citi's global network of 96 countries. Work closely with Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients Develop and maintain strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical (Business & Professional Services) and CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Understanding of key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products. Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients. Manage existing portfolio of key client relationships for transaction level support. Close co-ordination with Product partners, Transaction Management, Credit Risk management Services (CRMS) and the Documentation Unit (DCU) for credit line set up and availment, ensuring that approvals obtained are in line with requirements under the Risk Policy and ensure timely resolution of data exceptions (facility excess or unmatched transactions) Primary point of contact for client onboarding, working on customer due diligence, internal system set up and record creation for both new, existing and prospective clients. Liaise both with the client and internal KYC / AML teams to handle requests and documentation related to client on-boarding Close interaction with operational teams throughout the KYC renewal process. Ensure sufficient controls are in place for all new and existing clients, through the established KYC / AML process and lead any control or remediation requirements Proficient use of internal systems and applications in order to obtain, store and manage data in relation to credit, KYC, account management and client reporting Develop a deep understanding of the client, eg treasury, liquidity and operational requirements. Build meaningful relationships helping to support with routine banking, credit queries, service escalations and introductions to teams across Citi's global network Responsible for driving client opportunities through CRM, initiate CRM workflow for account opening and other Treasury & Trade Solution (TTS) products. Take ownership of all documentation related queries and wider implementation during onboarding phase Handle client queries on further Treasury & Trade Solution (TTS) products e.g. cards, receivables, liquidity structures, trade finance products, Wordlink, security accounts etc Co-ordinate / maintain account structures - assist with account opening/closing and excess management Share regulatory, market and product updates as well as training seminars with the client on a timely basis Provide support where necessary for the coordination of Banking RFP's and internal meetings (e.g. Credit Committees) Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data stream lining exercises, making the necessary system adjustments where appropriate Knowledge/Experience: Previous banking experience. Working within Commercial/Corporate banking is desirable Experience in a Client Relationship role or client facing role Knowledge of general banking processes, onboarding processes and cash management & liquidity Skills: Relationship skills and ability to maintain an effective network across the organization Organisational skills Ability to multi-task Competencies: Build Strong Client Relationships. Customer interaction/service. Effective collaboration with Commercial Banking product partners Project Management Controls & compliance Proficiency with Microsoft and CRM applications Understanding of implementation/on-boarding process advantageous Education: Educated to degree level or equivalent Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Equal Opportunity We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, please still consider applying . Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions . This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Commercial and Business Sales Job Family: Commercial Sales Support Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 02, 2024
Full time
Citi Commercial Bank UK (CCB UK) offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to UK headquartered Mid-Market companies, with a global footprint, and within annual revenue ranging from £50m to £3bn. We are focussed on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital & Technology, Consumer and Life Sciences. The Business & Professional Services coverage team provide Citi's unique global commercial banking coverage to Mid-Market companies operating across a wide range of sub-sectors - including legal, audit/advisory, consultancy, environmental, engineering, travel, outsourcing, IT, distribution, recruitment, facilities management and government contractors. We support our clients by providing traditional commercial banking products & solutions, as well as investment banking, capital markets and M&A advisory services. Our dedicated commercial banking partners include banking specialists across Treasury & Trade Services, Risk Management, Corporate Finance, Private Banking, Wealth Management, Capital Markets and Corporate Derivatives. This new and exciting Relationship Associate role has come on the back of strong client growth across the Business & Professional Services sector over the past 12 months. The role will be reporting to the CCB UK Head of Business & Professional Services and will be based out of London (Canary Wharf). The primary responsibility of the Relationship Associate will be to support the Relationship Managers in servicing the banking & financing needs of Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients' across the UK Business & Professional Services sector. Key Skills & Responsibilities: Builds relationships with citi network and operational teams, becoming a key contact for client requests, internal requests/escalation and resolution. Support clients to access Citi's global network, locating local coverage and product support across Citi's global network of 96 countries. Work closely with Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients Develop and maintain strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical (Business & Professional Services) and CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Understanding of key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products. Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients. Manage existing portfolio of key client relationships for transaction level support. Close co-ordination with Product partners, Transaction Management, Credit Risk management Services (CRMS) and the Documentation Unit (DCU) for credit line set up and availment, ensuring that approvals obtained are in line with requirements under the Risk Policy and ensure timely resolution of data exceptions (facility excess or unmatched transactions) Primary point of contact for client onboarding, working on customer due diligence, internal system set up and record creation for both new, existing and prospective clients. Liaise both with the client and internal KYC / AML teams to handle requests and documentation related to client on-boarding Close interaction with operational teams throughout the KYC renewal process. Ensure sufficient controls are in place for all new and existing clients, through the established KYC / AML process and lead any control or remediation requirements Proficient use of internal systems and applications in order to obtain, store and manage data in relation to credit, KYC, account management and client reporting Develop a deep understanding of the client, eg treasury, liquidity and operational requirements. Build meaningful relationships helping to support with routine banking, credit queries, service escalations and introductions to teams across Citi's global network Responsible for driving client opportunities through CRM, initiate CRM workflow for account opening and other Treasury & Trade Solution (TTS) products. Take ownership of all documentation related queries and wider implementation during onboarding phase Handle client queries on further Treasury & Trade Solution (TTS) products e.g. cards, receivables, liquidity structures, trade finance products, Wordlink, security accounts etc Co-ordinate / maintain account structures - assist with account opening/closing and excess management Share regulatory, market and product updates as well as training seminars with the client on a timely basis Provide support where necessary for the coordination of Banking RFP's and internal meetings (e.g. Credit Committees) Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data stream lining exercises, making the necessary system adjustments where appropriate Knowledge/Experience: Previous banking experience. Working within Commercial/Corporate banking is desirable Experience in a Client Relationship role or client facing role Knowledge of general banking processes, onboarding processes and cash management & liquidity Skills: Relationship skills and ability to maintain an effective network across the organization Organisational skills Ability to multi-task Competencies: Build Strong Client Relationships. Customer interaction/service. Effective collaboration with Commercial Banking product partners Project Management Controls & compliance Proficiency with Microsoft and CRM applications Understanding of implementation/on-boarding process advantageous Education: Educated to degree level or equivalent Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Equal Opportunity We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, please still consider applying . Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions . This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Commercial and Business Sales Job Family: Commercial Sales Support Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting