Finance Accounting Manager A fantastic opportunity to join one of the UK's leading independent financial advisory and wealth management firms. We have an exciting opportunity to join our existing Finance Acquisitions team. We are looking for those of you who wish to grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus a range of benefits. The role will require you to deliver excellent service by leading the monthly production and review of Management Accounts for AFH's most recent acquisitions. As our Financial Accounting Manager, you will be responsible for maintaining the quality of balance sheet reconciliations, EBITDA reporting to deadline, providing insights into profit and loss, MI reporting and effectively communicating with both financial and non-financial stakeholders during the pre and post acquisition period. Key Responsibilities as our Finance Accounting Manager will include: Producing monthly acquisition reporting to deal terms within agreed timeframes. Prepare/review monthly management accounts with supporting variance analysis and commentary. Conduct thorough balance sheet reconciliations to maintain the integrity of financial data. Participate in acquisition accounting activities, including due diligence and post-acquisition integration. Monitor / report financial performance post-acquisition, identifying and addressing any accounting or reporting issues. Oversee integration of subsidiary accounts production into Group Finance function. Review acquisition completion accounts prior to signoff and payment Continuous reviews of working accounting practices and processes to ensure efficient and cost-effective operations. Supporting subsidiary finance personnel / accountant with improvements to current processes / integrating financial systems Monthly review of subsidiary Adviser / Supplier payment process Monthly preparation / review of subsidiary bank reconciliations Assisting in subsidiary payroll review and integration to AFH payroll system What we are looking for in our ideal Finance Acquisitions Supervisor: Qualified Accountant (ACA, ACCA, CIMA) or equivalent experience. Experience in financial services industry preferred. Experience with acquisition accounting and consolidation processes is desirable. Strong knowledge of accounting principles and practices. Excellent analytical and problem-solving skills. Effective organisational and planning skills, with ability to work to deadlines. Excellent interpersonal skills with the ability to communicate at all levels with both financial and non-financial management Strong IT skills. Must be delivery focused, a keen eye for detail with a drive for quality throughout Benefits of working for AFH: Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation. Contributory pension scheme, and death-in-service benefit Competitive salary and annual discretionary bonus, following one year's service. Health benefit scheme - including digital gym subscriptions, dental and optional treatments and alternative therapies. Flexible working options and competitive holiday allowance, with annual buy and sell scheme options. Enhanced Maternity, adoptive and paternity pay Loyalty bonus and additional holiday days, based on length of service. Employee referral bonus scheme Social events With over 30 years of experience and more than 500 employees nationwide, AFH is one of the UK's leading independent financial advisory firms. If you are interested in becoming a part of our growing community as our Finance Acquisitions Supervisor, get in touch and click 'APPLY' today or email us via . We look forward to hearing from you!
Apr 29, 2024
Full time
Finance Accounting Manager A fantastic opportunity to join one of the UK's leading independent financial advisory and wealth management firms. We have an exciting opportunity to join our existing Finance Acquisitions team. We are looking for those of you who wish to grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus a range of benefits. The role will require you to deliver excellent service by leading the monthly production and review of Management Accounts for AFH's most recent acquisitions. As our Financial Accounting Manager, you will be responsible for maintaining the quality of balance sheet reconciliations, EBITDA reporting to deadline, providing insights into profit and loss, MI reporting and effectively communicating with both financial and non-financial stakeholders during the pre and post acquisition period. Key Responsibilities as our Finance Accounting Manager will include: Producing monthly acquisition reporting to deal terms within agreed timeframes. Prepare/review monthly management accounts with supporting variance analysis and commentary. Conduct thorough balance sheet reconciliations to maintain the integrity of financial data. Participate in acquisition accounting activities, including due diligence and post-acquisition integration. Monitor / report financial performance post-acquisition, identifying and addressing any accounting or reporting issues. Oversee integration of subsidiary accounts production into Group Finance function. Review acquisition completion accounts prior to signoff and payment Continuous reviews of working accounting practices and processes to ensure efficient and cost-effective operations. Supporting subsidiary finance personnel / accountant with improvements to current processes / integrating financial systems Monthly review of subsidiary Adviser / Supplier payment process Monthly preparation / review of subsidiary bank reconciliations Assisting in subsidiary payroll review and integration to AFH payroll system What we are looking for in our ideal Finance Acquisitions Supervisor: Qualified Accountant (ACA, ACCA, CIMA) or equivalent experience. Experience in financial services industry preferred. Experience with acquisition accounting and consolidation processes is desirable. Strong knowledge of accounting principles and practices. Excellent analytical and problem-solving skills. Effective organisational and planning skills, with ability to work to deadlines. Excellent interpersonal skills with the ability to communicate at all levels with both financial and non-financial management Strong IT skills. Must be delivery focused, a keen eye for detail with a drive for quality throughout Benefits of working for AFH: Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation. Contributory pension scheme, and death-in-service benefit Competitive salary and annual discretionary bonus, following one year's service. Health benefit scheme - including digital gym subscriptions, dental and optional treatments and alternative therapies. Flexible working options and competitive holiday allowance, with annual buy and sell scheme options. Enhanced Maternity, adoptive and paternity pay Loyalty bonus and additional holiday days, based on length of service. Employee referral bonus scheme Social events With over 30 years of experience and more than 500 employees nationwide, AFH is one of the UK's leading independent financial advisory firms. If you are interested in becoming a part of our growing community as our Finance Acquisitions Supervisor, get in touch and click 'APPLY' today or email us via . We look forward to hearing from you!
Morson are exclusively partnering with a leading UK focused client who are looking to recruit a Head of HR Shared Services. This role and will be responsible for leading the HRSS / HR Operations team across the UK and will report in to the Chief People Officer. Our client employs over 4,000 people across more than 30 sites in the UK. This role will be officially in Greater Manchester with hybrid working. Typically, this means 2-3 days per week in the office but you will manage your own diary & travel. Core areas of responsibility Lead the HR Shared Services function creating a one team ethos to ensure the effective delivery of Employee Lifecycle interventions, including recruitment, on boarding, contracts, pay and people changes etc are delivered in an efficient, timely and accurate way. Liaise with IT to migrate our existing HR systems into a new digital solution without losing data or service. HR Delivery Provide expert/professional advice, support and guidance to senior leaders across the group in relation to employee matters (including ER) acting as the escalation point for the HRSS Team. Oversee the provision of an advisory service on conditions of service & policies for UK based employees. Optimise our metrics-based approach and refine our reporting and analytics initiatives to ensure that our people goals are achieved on time and within budget Liaise regularly with BU HR teams to gather market intelligence and stakeholder feedback, identifying other areas of need to feed into business development activities. Develop a matrix management model and work closely with the BU HR teams to ensure joined up working in a collaborative and complementary way in terms of HRSS and local HR activity. Remodel transactional service delivery through digitally enabling more of the employee lifecycle, removing duplication, unnecessary steps/checks and define respective roles and responsibilities with greater clarity. Ensure our people practices and processes are compliant with data governance and relevant regulatory compliance and audit. Provide team training on new or changed processes and protocols, bring legislative changes to life and ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development. Develop, implement and review appropriate policies and procedures to comply with legislative requirements and relevant terms and conditions. Work with IT to plan, test and implement Workday system changes and manage and communicate resulting changes to processes Support changes in business structure, e.g. from M&A activity, updating systems and processes to reflect Payroll Proactive management of the payroll team & process, ensure all employees are paid accurately and on time Advise senior leaders on the application of Regulations and guidance on the employment and pay of employees In conjunction with the Payroll Manager develop, implement and review processes to monitor and reduce error rates Oversee changes in legislation, ensuring that pay impacting changes are reflected in related HR processes, and update where necessary Recruitment Provide overall governance on the full range of employee services, ensure effective oversight of routines such as DBS checks, visa checks, any over or under payments Deliver a high quality and cost effective recruitment service to the Group ensuring that all advertising, and overseas appointments are delivered in line with SLA s and with a high level of customer satisfaction. Deliver an effective recruitment service, ensuring contracts are issued on time and accurately Maximise the automation of recruitment administration Capabilities required. Experience of using / overseeing HR system Broad knowledge and understanding of Human Resources management concepts and application, including a detailed knowledge and understanding of the employee lifecycle including ER, reward, payroll, recruitment and HR administration. Can demonstrate strong use of data insight to drive change. High level of literacy and numeracy sufficient to undertake complex letter writing and reports, statistical analysis of performance data and complex calculations Experience of managing a range of HR Transactional Services, with HR systems management experience Experience of transforming and re-engineering expensive or ineffective processes Process mapping experience Detailed knowledge of HR legislation Experience of managing employees in deadline driven environment. Experience of managing the implementation of change. This role is offering a highly competitive base salary & package of between £80,000 - £90,000. For more information, please contact the Search Partner - Craig Saxby at Morson Talent.
Apr 29, 2024
Full time
Morson are exclusively partnering with a leading UK focused client who are looking to recruit a Head of HR Shared Services. This role and will be responsible for leading the HRSS / HR Operations team across the UK and will report in to the Chief People Officer. Our client employs over 4,000 people across more than 30 sites in the UK. This role will be officially in Greater Manchester with hybrid working. Typically, this means 2-3 days per week in the office but you will manage your own diary & travel. Core areas of responsibility Lead the HR Shared Services function creating a one team ethos to ensure the effective delivery of Employee Lifecycle interventions, including recruitment, on boarding, contracts, pay and people changes etc are delivered in an efficient, timely and accurate way. Liaise with IT to migrate our existing HR systems into a new digital solution without losing data or service. HR Delivery Provide expert/professional advice, support and guidance to senior leaders across the group in relation to employee matters (including ER) acting as the escalation point for the HRSS Team. Oversee the provision of an advisory service on conditions of service & policies for UK based employees. Optimise our metrics-based approach and refine our reporting and analytics initiatives to ensure that our people goals are achieved on time and within budget Liaise regularly with BU HR teams to gather market intelligence and stakeholder feedback, identifying other areas of need to feed into business development activities. Develop a matrix management model and work closely with the BU HR teams to ensure joined up working in a collaborative and complementary way in terms of HRSS and local HR activity. Remodel transactional service delivery through digitally enabling more of the employee lifecycle, removing duplication, unnecessary steps/checks and define respective roles and responsibilities with greater clarity. Ensure our people practices and processes are compliant with data governance and relevant regulatory compliance and audit. Provide team training on new or changed processes and protocols, bring legislative changes to life and ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development. Develop, implement and review appropriate policies and procedures to comply with legislative requirements and relevant terms and conditions. Work with IT to plan, test and implement Workday system changes and manage and communicate resulting changes to processes Support changes in business structure, e.g. from M&A activity, updating systems and processes to reflect Payroll Proactive management of the payroll team & process, ensure all employees are paid accurately and on time Advise senior leaders on the application of Regulations and guidance on the employment and pay of employees In conjunction with the Payroll Manager develop, implement and review processes to monitor and reduce error rates Oversee changes in legislation, ensuring that pay impacting changes are reflected in related HR processes, and update where necessary Recruitment Provide overall governance on the full range of employee services, ensure effective oversight of routines such as DBS checks, visa checks, any over or under payments Deliver a high quality and cost effective recruitment service to the Group ensuring that all advertising, and overseas appointments are delivered in line with SLA s and with a high level of customer satisfaction. Deliver an effective recruitment service, ensuring contracts are issued on time and accurately Maximise the automation of recruitment administration Capabilities required. Experience of using / overseeing HR system Broad knowledge and understanding of Human Resources management concepts and application, including a detailed knowledge and understanding of the employee lifecycle including ER, reward, payroll, recruitment and HR administration. Can demonstrate strong use of data insight to drive change. High level of literacy and numeracy sufficient to undertake complex letter writing and reports, statistical analysis of performance data and complex calculations Experience of managing a range of HR Transactional Services, with HR systems management experience Experience of transforming and re-engineering expensive or ineffective processes Process mapping experience Detailed knowledge of HR legislation Experience of managing employees in deadline driven environment. Experience of managing the implementation of change. This role is offering a highly competitive base salary & package of between £80,000 - £90,000. For more information, please contact the Search Partner - Craig Saxby at Morson Talent.
We are delighted to be working with a leading manufacturing business in Oxford, to recruit an experienced and motivated HR Advisor to join the central HR team. You will be working in an operations capacity to advise on employee relations issues, ensure company compliance and guide managers on policy-related issues. Responsibilities include: - Work closely with managers to advise on employee relations issues and ensure compliance with ER policies - Ensure the HR system is kept up to date with ER information - Support the senior HR team with advising on employee relations issues - Ensure all employees have the right to work and other supporting checks in place - Assist with employee inductions and onboarding - Respond to all HR queries in a timely manner - Oversee payroll function for the business Requirements: - Level 3 CIPD qualification - HR experience in a generalist role - Experience working with employee relations would be highly advantageous Benefits: - 25 days holiday + Bank Holidays - Employee Assistance Programme - Private Medical Insurance If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search!
Apr 29, 2024
Full time
We are delighted to be working with a leading manufacturing business in Oxford, to recruit an experienced and motivated HR Advisor to join the central HR team. You will be working in an operations capacity to advise on employee relations issues, ensure company compliance and guide managers on policy-related issues. Responsibilities include: - Work closely with managers to advise on employee relations issues and ensure compliance with ER policies - Ensure the HR system is kept up to date with ER information - Support the senior HR team with advising on employee relations issues - Ensure all employees have the right to work and other supporting checks in place - Assist with employee inductions and onboarding - Respond to all HR queries in a timely manner - Oversee payroll function for the business Requirements: - Level 3 CIPD qualification - HR experience in a generalist role - Experience working with employee relations would be highly advantageous Benefits: - 25 days holiday + Bank Holidays - Employee Assistance Programme - Private Medical Insurance If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search!
A blue-chip, market leading group are looking for a Head of Group Tax to take strategic ownership of all tax matters (both direct and indirect) across the Group. Reporting directly to the CFO, the Head of Group Tax will take accountability for leading and planning opportunities with taxation and for ensuring the Group maintains tax compliance at all times. Salary and benefits: Up to £150,000 base salary 35% company bonus Company car allowance Private medical Company pension Life assurance Remote/Hybrid working Key responsibilities: Primary point of contact for HMRC on all tax matters including general queries, information requests, disputes, voluntary disclosures and audits. Any disputes and audits that may arise are to be proactively driven forward to conclusion with optimal outcomes for the company. Accurate forecasting of corporation tax charges and cash payments for the Group's annual Budget and Five Year Plan process, with efficient utilisation of capital allowances and carried forward losses. Develop a detailed understanding of group taxes and provide expert tax advice to the Operations, Legal and Internal Audit teams to drive best practice, monitor adherence and design new controls if necessary. Monitor all manual processes to ensure compliance. To stress test assumptions made within the IT system to ensure robustness of processes. To review and approve the return prepared by the accounting team and to ensure that the correct amount of VAT is accounted for and remitted to HMRC within the statutory deadlines. Primary contact within the group for any tax queries that may arise and to develop excellent relationships throughout the business to achieve business-conscious tax solutions. This includes working with Operations, HR, etc. to find the most efficient ways of handling new tax legislation. Manage the SAO process to ensure that the CFO is confident in the annual certificate to be signed. To facilitate meetings at a senior level to ensure issues are disclosed, recorded and presented on the SAO certificate Actively monitor changes in tax legislation to ensure that any potential cash tax advantages for the company are thoroughly assessed and implemented if deemed in-line with company policy. Lead any tax litigation processes at Tax Tribunal, Judicial Review or the Chancery Courts. Person Requirements: Proven experience within a tax leadership role for large businesses. Qualified Chartered Tax Advisor or Association of Taxation Technicians. Experience managing an effective in-house tax team. Trained at either accountancy firms or HMRC. Up-to-date with latest legislation affecting corporation tax and VAT. Strong understanding in other tax areas, e.g. payroll-related taxes. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Apr 29, 2024
Full time
A blue-chip, market leading group are looking for a Head of Group Tax to take strategic ownership of all tax matters (both direct and indirect) across the Group. Reporting directly to the CFO, the Head of Group Tax will take accountability for leading and planning opportunities with taxation and for ensuring the Group maintains tax compliance at all times. Salary and benefits: Up to £150,000 base salary 35% company bonus Company car allowance Private medical Company pension Life assurance Remote/Hybrid working Key responsibilities: Primary point of contact for HMRC on all tax matters including general queries, information requests, disputes, voluntary disclosures and audits. Any disputes and audits that may arise are to be proactively driven forward to conclusion with optimal outcomes for the company. Accurate forecasting of corporation tax charges and cash payments for the Group's annual Budget and Five Year Plan process, with efficient utilisation of capital allowances and carried forward losses. Develop a detailed understanding of group taxes and provide expert tax advice to the Operations, Legal and Internal Audit teams to drive best practice, monitor adherence and design new controls if necessary. Monitor all manual processes to ensure compliance. To stress test assumptions made within the IT system to ensure robustness of processes. To review and approve the return prepared by the accounting team and to ensure that the correct amount of VAT is accounted for and remitted to HMRC within the statutory deadlines. Primary contact within the group for any tax queries that may arise and to develop excellent relationships throughout the business to achieve business-conscious tax solutions. This includes working with Operations, HR, etc. to find the most efficient ways of handling new tax legislation. Manage the SAO process to ensure that the CFO is confident in the annual certificate to be signed. To facilitate meetings at a senior level to ensure issues are disclosed, recorded and presented on the SAO certificate Actively monitor changes in tax legislation to ensure that any potential cash tax advantages for the company are thoroughly assessed and implemented if deemed in-line with company policy. Lead any tax litigation processes at Tax Tribunal, Judicial Review or the Chancery Courts. Person Requirements: Proven experience within a tax leadership role for large businesses. Qualified Chartered Tax Advisor or Association of Taxation Technicians. Experience managing an effective in-house tax team. Trained at either accountancy firms or HMRC. Up-to-date with latest legislation affecting corporation tax and VAT. Strong understanding in other tax areas, e.g. payroll-related taxes. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
We have an exciting new role to join a leading Property Asset Management company as an Office Manager/HR Manager the remit of this is role is to work with the Senior Leadership Team in the cultural focus and internal development of their people. You will oversee the entire employee lifecycle, from attracting the right people into the organisation, through to their onboarding, development and retention. You will be vital in cultivating a desirable working environment, championing a culture of performance, continuous improvement, and wellbeing. General Owning and leading the office support team and leading on culture of the whole organization. Ownership of office and people related budgets Credit card holder for any ad hoc office related purchases Administering petty cash Contribute to making a great place to work Actively participate in meetings to add value; bring ideas and constructive feedback Remain personable, collaborative, supportive, and flexible; solution focused Demonstrate our values and standards; consistently lead by example and respect others. Office Management Reviewing and ensuring we are maximizing our space, and benefiting from hybrid working, including desk layouts to encourage collaborative working. Designing, organising and hosting company socials and events, including volunteering opportunities. Work with the IT Manager to: - manage office security including key fob access and key holders. Maintain and provide support and training on AV equipment and photocopiers. Monitor administration team to ensure that excellent customer service is delivered. Human Resources and Payroll Providing HR advice and support to the business, with guidance received from the external HR advisory service - being the 'go to' for any people related matters. Working with company directors to drive workforce planning; analysing, forecasting, and planning resource for the short and long-term, identifying any skills and knowledge gaps, to ensure the right people at the right time with the right skills to fulfil company targets. Designing and embedding an effective HR framework that attracts and retains high performers, including benchmarking, tendering and making informed proposals on pay and benefits. Responsible for HR administration, including: - maintaining contractual paperwork, the employee handbook, and other associated documents, gaining required input and approval from Croner to ensure we remain legally compliant and in accordance with best practice at all times. Co-ordinating recruitment and proposing the preferred method, direct to market (LinkedIn), and/or via agency (maintaining a preferred agency list, and up to date terms); actively assisting the recruitment process and overseeing competitive terms and conditions. Owning, developing, coordinating and executing the 'vacancy to exit process' - ensuring a smooth and informative onboarding experience, that is tailored to each role/level within the business. Managing the HR advisory service, including contractual terms and renewals, overseeing calls and liaising with between Croner and managers to ensure we are receiving value for money. Supporting any HR processes by liaising with Croner, guiding managers, providing templates, ensuring consistency and fairness by referencing previous trends. Managing the annual external auditing process from a HR and Payroll perspective. - creating awareness and guidance on upcoming appraisals and mid-year reviews, and driving progress to completion by KPI deadlines. Developing and executing a training matrix that aligns to company vision and KPI's; creating individual learning journeys based on role requirements, with consideration to job descriptions, annual appraisals and mid-year reviews. Providing an annual draft plan and potential costings to the Finance Director to gain budget approval. - creating, sending and reporting to the Leadership team. Maintaining company organisation charts and people information on various platforms including SharePoint, company website, IRIS etc. Administering payroll, pension, and benefits, including year-end process The person In order to be considered for this role, the right candidate will need to demonstrate: CIPD qualified or equivalent. At least five years' experience in operations or equivalent. Strong leadership, coaching and communicative skills; good verbal and written communication. First class people and development skills This is an office based role. Salary per annum: £50,000 - £60,000 Holiday per annum: 33 days including bank holidays Benefits include: Private Healthcare including Vitality benefits and discounts Life Assurance - four times salary Enhanced company pension scheme - up to 10% employer contribution Interest free travel loan and cycles schemes - tax savings to rent or buy Maternity and Paternity package above statutory requirements Employee Assistance Programme Flexible working opportunities Active days - paid time off for volunteering and fundraising activities Early finish before bank holiday weekend and reduced Christmas hours
Apr 28, 2024
Full time
We have an exciting new role to join a leading Property Asset Management company as an Office Manager/HR Manager the remit of this is role is to work with the Senior Leadership Team in the cultural focus and internal development of their people. You will oversee the entire employee lifecycle, from attracting the right people into the organisation, through to their onboarding, development and retention. You will be vital in cultivating a desirable working environment, championing a culture of performance, continuous improvement, and wellbeing. General Owning and leading the office support team and leading on culture of the whole organization. Ownership of office and people related budgets Credit card holder for any ad hoc office related purchases Administering petty cash Contribute to making a great place to work Actively participate in meetings to add value; bring ideas and constructive feedback Remain personable, collaborative, supportive, and flexible; solution focused Demonstrate our values and standards; consistently lead by example and respect others. Office Management Reviewing and ensuring we are maximizing our space, and benefiting from hybrid working, including desk layouts to encourage collaborative working. Designing, organising and hosting company socials and events, including volunteering opportunities. Work with the IT Manager to: - manage office security including key fob access and key holders. Maintain and provide support and training on AV equipment and photocopiers. Monitor administration team to ensure that excellent customer service is delivered. Human Resources and Payroll Providing HR advice and support to the business, with guidance received from the external HR advisory service - being the 'go to' for any people related matters. Working with company directors to drive workforce planning; analysing, forecasting, and planning resource for the short and long-term, identifying any skills and knowledge gaps, to ensure the right people at the right time with the right skills to fulfil company targets. Designing and embedding an effective HR framework that attracts and retains high performers, including benchmarking, tendering and making informed proposals on pay and benefits. Responsible for HR administration, including: - maintaining contractual paperwork, the employee handbook, and other associated documents, gaining required input and approval from Croner to ensure we remain legally compliant and in accordance with best practice at all times. Co-ordinating recruitment and proposing the preferred method, direct to market (LinkedIn), and/or via agency (maintaining a preferred agency list, and up to date terms); actively assisting the recruitment process and overseeing competitive terms and conditions. Owning, developing, coordinating and executing the 'vacancy to exit process' - ensuring a smooth and informative onboarding experience, that is tailored to each role/level within the business. Managing the HR advisory service, including contractual terms and renewals, overseeing calls and liaising with between Croner and managers to ensure we are receiving value for money. Supporting any HR processes by liaising with Croner, guiding managers, providing templates, ensuring consistency and fairness by referencing previous trends. Managing the annual external auditing process from a HR and Payroll perspective. - creating awareness and guidance on upcoming appraisals and mid-year reviews, and driving progress to completion by KPI deadlines. Developing and executing a training matrix that aligns to company vision and KPI's; creating individual learning journeys based on role requirements, with consideration to job descriptions, annual appraisals and mid-year reviews. Providing an annual draft plan and potential costings to the Finance Director to gain budget approval. - creating, sending and reporting to the Leadership team. Maintaining company organisation charts and people information on various platforms including SharePoint, company website, IRIS etc. Administering payroll, pension, and benefits, including year-end process The person In order to be considered for this role, the right candidate will need to demonstrate: CIPD qualified or equivalent. At least five years' experience in operations or equivalent. Strong leadership, coaching and communicative skills; good verbal and written communication. First class people and development skills This is an office based role. Salary per annum: £50,000 - £60,000 Holiday per annum: 33 days including bank holidays Benefits include: Private Healthcare including Vitality benefits and discounts Life Assurance - four times salary Enhanced company pension scheme - up to 10% employer contribution Interest free travel loan and cycles schemes - tax savings to rent or buy Maternity and Paternity package above statutory requirements Employee Assistance Programme Flexible working opportunities Active days - paid time off for volunteering and fundraising activities Early finish before bank holiday weekend and reduced Christmas hours
We're on the lookout for an interim Head of People to manage our busy, but collaborative People team for a 9-12 month contract. This role will work closely with the business to design and deliver a people operations proposition that meets business, market and regulatory requirements and encourages a culture of high performance. As well as this, you'll partner with the European CEO and management teams to co-create and implement our most impactful people initiatives and strategic resolutions. Direct Reports: Head of Talent Learning & Development Manager People Partners x 2 About Assembly At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture. At Assembly we embody three core values: Show Up - actively contribute to a space of personal and collective growth; Make Change - embrace obstacles as opportunities, taking intentional steps to drive positive change; and Win Well - approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact. Responsibilities : Generalist HR leadership duties covering People Operations, Talent Acquisition, Learning & Development and Reward. Oversee the current People Team and devise best strategic people projects. Work closely with the Finance Team on a monthly basis to manage budgets, overall costs Be responsible for benefits, brokerage and to oversees the payroll from an admin and processing perspective, Develop and maintain fair people policies reflecting our unique culture and ways of working. Evaluate the effectiveness of existing HR operations and policies. Responsible for DEI Devise an appropriate People Plan that aligns with business priorities and plans. Develop Risk and Retention planning based on feedback. Facilitate and implement key People initiatives, starting with a clear progression framework at company and employee level. Oversight on all aspects of People Management across the business, including day-to-day line manager coaching directly and via your team. Provide legal advice to resolve people issues professionally and ethically, consulting external advisors as required. Be an engaged member of the Executive Senior Team, taking part in key business decisions and contributing your ideas. Responsible for reporting and tracking of all people analytics Lead-from-the-front leader with willingness to roll up sleeves when needed A strong generalist background with experience of the full employee lifecycle and great understanding across the People function. Proven experience as Head of HR or similar senior HR role in 200+ person business. Confident knowledge of UK employment law and comfortable operating across all markets in Europe, include Germany, Spain, France and Poland Great communicator with strong EQ, both in 1:1 and in large groups. Direct in approach and comfortable challenging at all levels. Ability to use data and analytics to measure success and output. Aptitude in communication and presentation skills. Well-organised with excellent leadership qualities. Previous experience of providing input into company decision making and influencing at a senior level Our benefits include, 24 days holiday a year (increasing by 1 day/year to a max of 30 with every year of service), a day of birthday leave, early finish Fridays, pension, life assurance, enhanced parental leave and access to Perkbox. Equal opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Social and Environmental Responsibility At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviours.
Apr 27, 2024
Full time
We're on the lookout for an interim Head of People to manage our busy, but collaborative People team for a 9-12 month contract. This role will work closely with the business to design and deliver a people operations proposition that meets business, market and regulatory requirements and encourages a culture of high performance. As well as this, you'll partner with the European CEO and management teams to co-create and implement our most impactful people initiatives and strategic resolutions. Direct Reports: Head of Talent Learning & Development Manager People Partners x 2 About Assembly At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture. At Assembly we embody three core values: Show Up - actively contribute to a space of personal and collective growth; Make Change - embrace obstacles as opportunities, taking intentional steps to drive positive change; and Win Well - approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact. Responsibilities : Generalist HR leadership duties covering People Operations, Talent Acquisition, Learning & Development and Reward. Oversee the current People Team and devise best strategic people projects. Work closely with the Finance Team on a monthly basis to manage budgets, overall costs Be responsible for benefits, brokerage and to oversees the payroll from an admin and processing perspective, Develop and maintain fair people policies reflecting our unique culture and ways of working. Evaluate the effectiveness of existing HR operations and policies. Responsible for DEI Devise an appropriate People Plan that aligns with business priorities and plans. Develop Risk and Retention planning based on feedback. Facilitate and implement key People initiatives, starting with a clear progression framework at company and employee level. Oversight on all aspects of People Management across the business, including day-to-day line manager coaching directly and via your team. Provide legal advice to resolve people issues professionally and ethically, consulting external advisors as required. Be an engaged member of the Executive Senior Team, taking part in key business decisions and contributing your ideas. Responsible for reporting and tracking of all people analytics Lead-from-the-front leader with willingness to roll up sleeves when needed A strong generalist background with experience of the full employee lifecycle and great understanding across the People function. Proven experience as Head of HR or similar senior HR role in 200+ person business. Confident knowledge of UK employment law and comfortable operating across all markets in Europe, include Germany, Spain, France and Poland Great communicator with strong EQ, both in 1:1 and in large groups. Direct in approach and comfortable challenging at all levels. Ability to use data and analytics to measure success and output. Aptitude in communication and presentation skills. Well-organised with excellent leadership qualities. Previous experience of providing input into company decision making and influencing at a senior level Our benefits include, 24 days holiday a year (increasing by 1 day/year to a max of 30 with every year of service), a day of birthday leave, early finish Fridays, pension, life assurance, enhanced parental leave and access to Perkbox. Equal opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Social and Environmental Responsibility At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviours.
We're seeking a dynamic People Operations Partner to architect the backbone of our thriving tech scale-up, here at Speechmatics. As a pivotal hire, you'll craft impactful strategies and build the processes that empower our talent to excel. You won't just manage operations; you'll be the sculptor of our company culture and the catalyst for our expansion. With your expertise, we'll evolve into a seamless, employee-first environment where agility and innovation aren't just welcomed-they're celebrated. As a guardian of our values and a 'pioneer of progress', you'll orchestrate a people-centric ecosystem, infusing your HR acumen with cutting-edge practices to nurture a workspace where every team member feels valued and vested in our shared success. We're looking for you to bring your vision, precision and passion for people, to a place where your work doesn't just add value-it transforms. What you'll be doing: Elevate the employee journey by refining processes and programs that enhance every stage-from onboarding to exit. Infuse our core values deeply into people practices, crafting an exceptional cultural environment. Steer the People Ops roadmap with precise project management, ensuring milestones are met. Collaborate with People Partners to offer guidance on employee relations, navigating through matters of performance, attendance, and rewards. Work with Finance team to ensure timely processing of all payroll updates Develop, nurture and influence strong cross-functional relationships locally andglobally Manage contractual terms and conditions of employees, contractors, interns andthird parties Collaborate with Talent Acquisition and People Partners to develop and execute strategies for development and retention, including comprehensive career advancement frameworks. Lead, coach and develop the People Advisor. Who we are looking for: Hands-on experience contributing to the development of innovative People processes and initiatives. An aptitude for adapting to and managing change, supporting the development of critical people processes such as performance reviews, compensation frameworks, and onboarding enhancements. Broad People Operations experience, with a desire to develop and scale initiatives with a focus on automation, streamlining and ease of use. A customer service mindset, aiming to positively impact the wider organisation with the solutions you develop/ contribute to. Naturally focused on relationship-building, coupled with the ability to think critically and communicate effectively in a collaborative, fast-paced setting.
Apr 24, 2024
Full time
We're seeking a dynamic People Operations Partner to architect the backbone of our thriving tech scale-up, here at Speechmatics. As a pivotal hire, you'll craft impactful strategies and build the processes that empower our talent to excel. You won't just manage operations; you'll be the sculptor of our company culture and the catalyst for our expansion. With your expertise, we'll evolve into a seamless, employee-first environment where agility and innovation aren't just welcomed-they're celebrated. As a guardian of our values and a 'pioneer of progress', you'll orchestrate a people-centric ecosystem, infusing your HR acumen with cutting-edge practices to nurture a workspace where every team member feels valued and vested in our shared success. We're looking for you to bring your vision, precision and passion for people, to a place where your work doesn't just add value-it transforms. What you'll be doing: Elevate the employee journey by refining processes and programs that enhance every stage-from onboarding to exit. Infuse our core values deeply into people practices, crafting an exceptional cultural environment. Steer the People Ops roadmap with precise project management, ensuring milestones are met. Collaborate with People Partners to offer guidance on employee relations, navigating through matters of performance, attendance, and rewards. Work with Finance team to ensure timely processing of all payroll updates Develop, nurture and influence strong cross-functional relationships locally andglobally Manage contractual terms and conditions of employees, contractors, interns andthird parties Collaborate with Talent Acquisition and People Partners to develop and execute strategies for development and retention, including comprehensive career advancement frameworks. Lead, coach and develop the People Advisor. Who we are looking for: Hands-on experience contributing to the development of innovative People processes and initiatives. An aptitude for adapting to and managing change, supporting the development of critical people processes such as performance reviews, compensation frameworks, and onboarding enhancements. Broad People Operations experience, with a desire to develop and scale initiatives with a focus on automation, streamlining and ease of use. A customer service mindset, aiming to positively impact the wider organisation with the solutions you develop/ contribute to. Naturally focused on relationship-building, coupled with the ability to think critically and communicate effectively in a collaborative, fast-paced setting.
Are you an experienced team leader looking to progress your career? Do you have a great understanding of Payroll and the ability to ensure delivery of the service is running as it should be? If so this could be a great role for you! As a Payroll Supervisor you will be managing multiple payroll teams, leading on the successful day to day running of payroll delivery for a particular client/group of clients. Closely working with the Payroll Manager and supporting them with identifying and implementing improvements, changes and initiatives into BAU. Roles at this level will require a detailed understanding of methods, systems and procedures. The work involves limited guidance and only general instructions from more senior colleagues. Therefore initiative and judgement are required to address and resolve daily problems. The role will be hybrid and can be based from either our Newport, Newcastle or York office will occasional travel to Newcastle. We also support foundation degree funding for anyone who is looking to do CIPP foundation degree! What you'll be doing: Manage the day to day operations of Payroll Delivery teams; this includes managing your resource and allocating workloads to ensure controls are adhered to and actively monitor levels of work to ensure that your team meet agreed KPIs and SLAs Act as an escalation point for queries from your immediate team, wider SSCL and the client Raise any issues of service incidents as soon as they are identified, taking a key role in resolution, root cause analysis and improving processes/controls as a consequence Hold monthly 121 sessions with each of your direct reports and complete bi-annual and annual performance reviews Actively invest in the development of each of your direct reports, while actively driving and taking ownership of your own development What you'll bring: Previous experience and knowledge of delivering end to end payroll services to medium/large clients Ability to work to tight deadlines Ability to flex and multi task to meet changing requirements Ability to develop and nurture close client relationships Ability to set and achieve performance targets at a distance, as well as face to face Experience of delivering a high quality customer service, in a professional manner with a focus on NPS Excellent communicator at all levels - within a team setting, over the telephone and in writing Effective problem solver Excellent numerical and analytical skills Excellent organisational and planning skills Demonstrable ability to continuously improve performance through establishment and communication of a vision for the future It would be great if you had: CIPP qualified Previous experience with public sector clients If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Newcastle/ Newport or York Security Clearance Level: SC Internal Recruiter: Amelia Salary: £27,000 per annum (Qualified CIPP foundation degree £30k) Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? SSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK. We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR & Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services. We employ more than 2,800 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy. SSCL operates at size and scale across the UK Public Sector and has already delivered savings £400 million - providing more funds for front line public services. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Sep 24, 2022
Full time
Are you an experienced team leader looking to progress your career? Do you have a great understanding of Payroll and the ability to ensure delivery of the service is running as it should be? If so this could be a great role for you! As a Payroll Supervisor you will be managing multiple payroll teams, leading on the successful day to day running of payroll delivery for a particular client/group of clients. Closely working with the Payroll Manager and supporting them with identifying and implementing improvements, changes and initiatives into BAU. Roles at this level will require a detailed understanding of methods, systems and procedures. The work involves limited guidance and only general instructions from more senior colleagues. Therefore initiative and judgement are required to address and resolve daily problems. The role will be hybrid and can be based from either our Newport, Newcastle or York office will occasional travel to Newcastle. We also support foundation degree funding for anyone who is looking to do CIPP foundation degree! What you'll be doing: Manage the day to day operations of Payroll Delivery teams; this includes managing your resource and allocating workloads to ensure controls are adhered to and actively monitor levels of work to ensure that your team meet agreed KPIs and SLAs Act as an escalation point for queries from your immediate team, wider SSCL and the client Raise any issues of service incidents as soon as they are identified, taking a key role in resolution, root cause analysis and improving processes/controls as a consequence Hold monthly 121 sessions with each of your direct reports and complete bi-annual and annual performance reviews Actively invest in the development of each of your direct reports, while actively driving and taking ownership of your own development What you'll bring: Previous experience and knowledge of delivering end to end payroll services to medium/large clients Ability to work to tight deadlines Ability to flex and multi task to meet changing requirements Ability to develop and nurture close client relationships Ability to set and achieve performance targets at a distance, as well as face to face Experience of delivering a high quality customer service, in a professional manner with a focus on NPS Excellent communicator at all levels - within a team setting, over the telephone and in writing Effective problem solver Excellent numerical and analytical skills Excellent organisational and planning skills Demonstrable ability to continuously improve performance through establishment and communication of a vision for the future It would be great if you had: CIPP qualified Previous experience with public sector clients If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Newcastle/ Newport or York Security Clearance Level: SC Internal Recruiter: Amelia Salary: £27,000 per annum (Qualified CIPP foundation degree £30k) Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? SSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK. We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR & Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services. We employ more than 2,800 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy. SSCL operates at size and scale across the UK Public Sector and has already delivered savings £400 million - providing more funds for front line public services. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. Ernest Jackson & Co. Ltd (EJ), a member of Mondelēz International family of companies, exists to make healthcare easier. Bassetts Vitamins is at the heartland of what EJ do and we now have an exciting opportunity to join the People Team to support our core operation! How you will contribute As an HR Advisor at Ernest Jackson, your role will be rich and varied with responsibilities across a number of key areas including: Recruitment and onboarding, including new hire paperwork, carrying out HR inductions for new hires and working closely with hiring managers on business needs and ensuring cost-effective recruitment channels are adhered to Payroll administration, utilising the time and attendance system and investigating payroll queries Absence management for all employees and the responsibility to maintain employee absence data within the database Engagement and liaison with marketing and reception to ensure the timely submission of HR employee information to upload onto Ernest Jackson TVs and screens Data management, reporting and compliance What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Working knowledge of HR systems including databases Excellent IT skills including Excel and PowerPoint Problems solving and judgement e.g. payroll queries Communicating effectively, applying interpersonal skills and taking initiative with the ability to build strong relationships Organisation and attention to detail Drive for results What we can offer Competitive salary plus additional 5% bonus 27 days of annual leave plus bank holidays and the option to buy 5 more days through flexible benefits Flexible and remote working options Single cover private medical insurance Excellent pension scheme Christmas shutdown Discounts in local shops More about this role What you need to know about this position: This role is a 9 - 12 month fixed term contract The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland . No Relocation support available Business Unit Summary At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury , Milka and Alpen Gold chocolates, Oreo , belVita , LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands-and mouths. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Temporary (Fixed Term) Service Operations (Delivery) Global Business Services
Sep 23, 2022
Full time
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. Ernest Jackson & Co. Ltd (EJ), a member of Mondelēz International family of companies, exists to make healthcare easier. Bassetts Vitamins is at the heartland of what EJ do and we now have an exciting opportunity to join the People Team to support our core operation! How you will contribute As an HR Advisor at Ernest Jackson, your role will be rich and varied with responsibilities across a number of key areas including: Recruitment and onboarding, including new hire paperwork, carrying out HR inductions for new hires and working closely with hiring managers on business needs and ensuring cost-effective recruitment channels are adhered to Payroll administration, utilising the time and attendance system and investigating payroll queries Absence management for all employees and the responsibility to maintain employee absence data within the database Engagement and liaison with marketing and reception to ensure the timely submission of HR employee information to upload onto Ernest Jackson TVs and screens Data management, reporting and compliance What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Working knowledge of HR systems including databases Excellent IT skills including Excel and PowerPoint Problems solving and judgement e.g. payroll queries Communicating effectively, applying interpersonal skills and taking initiative with the ability to build strong relationships Organisation and attention to detail Drive for results What we can offer Competitive salary plus additional 5% bonus 27 days of annual leave plus bank holidays and the option to buy 5 more days through flexible benefits Flexible and remote working options Single cover private medical insurance Excellent pension scheme Christmas shutdown Discounts in local shops More about this role What you need to know about this position: This role is a 9 - 12 month fixed term contract The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland . No Relocation support available Business Unit Summary At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury , Milka and Alpen Gold chocolates, Oreo , belVita , LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands-and mouths. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Temporary (Fixed Term) Service Operations (Delivery) Global Business Services
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. Based at our Sheffield plant, we're now looking for a talented People Experience Advisor/Human Resources Advisor to join our wonderful team. Feeling warmly welcomed and ready to go you will provide effective HR support and guidance to our People Managers and People Leaders. You will work closely with our HR Business Lead and provide support to our population of employees on a day to day basis. In this fast paced role where no two days are the same, you'll have the opportunity to truly make an impact and Make it Matter. Working in a generalist role you will work collaboratively with our People Team across UK & Ireland and also Northern Europe where you will utilise and share your in-depth process and service knowledge experience to ensure that all service level agreements and obligations are met. You will offer recommendations for process improvements and lead the sustainable continuous improvement process for the team. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. You'll also have the opportunity to grow your craft and get involved in a wide range of Shared Service and HR transformational projects along the way! What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Working in a shared service organization Process design and mapping, and business requirement gathering Being a good and supportive team player Communicating effectively, applying interpersonal skills and taking initiative Stakeholder Engagement, coaching and influencing others HR generalist role, providing timely and accurate responses to a wide range of HR queries Advising on HR policies and procedures Payroll and Time and Attendance Management Feeling warmly welcomed and ready to go you will provide effective HR support and guidance to our People Managers and People Leaders. You will work closely with our HR Business Lead and provide support to our population of employees on a day to day basis. In this fast paced role where no two days are the same, you'll have the opportunity to truly make an impact and Make it Matter. More about this role Work schedule: 100% The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland . No Relocation support available Business Unit Summary At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury , Milka and Alpen Gold chocolates, Oreo , belVita , LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands-and mouths. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Service Operations (Delivery) Global Business Services
Sep 22, 2022
Full time
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. Based at our Sheffield plant, we're now looking for a talented People Experience Advisor/Human Resources Advisor to join our wonderful team. Feeling warmly welcomed and ready to go you will provide effective HR support and guidance to our People Managers and People Leaders. You will work closely with our HR Business Lead and provide support to our population of employees on a day to day basis. In this fast paced role where no two days are the same, you'll have the opportunity to truly make an impact and Make it Matter. Working in a generalist role you will work collaboratively with our People Team across UK & Ireland and also Northern Europe where you will utilise and share your in-depth process and service knowledge experience to ensure that all service level agreements and obligations are met. You will offer recommendations for process improvements and lead the sustainable continuous improvement process for the team. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. You'll also have the opportunity to grow your craft and get involved in a wide range of Shared Service and HR transformational projects along the way! What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Working in a shared service organization Process design and mapping, and business requirement gathering Being a good and supportive team player Communicating effectively, applying interpersonal skills and taking initiative Stakeholder Engagement, coaching and influencing others HR generalist role, providing timely and accurate responses to a wide range of HR queries Advising on HR policies and procedures Payroll and Time and Attendance Management Feeling warmly welcomed and ready to go you will provide effective HR support and guidance to our People Managers and People Leaders. You will work closely with our HR Business Lead and provide support to our population of employees on a day to day basis. In this fast paced role where no two days are the same, you'll have the opportunity to truly make an impact and Make it Matter. More about this role Work schedule: 100% The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland . No Relocation support available Business Unit Summary At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury , Milka and Alpen Gold chocolates, Oreo , belVita , LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands-and mouths. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Service Operations (Delivery) Global Business Services
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You work in Mondelēz International Business Services and perform administrative duties to support an impeccable service experience. In addition, you ensure that processes are adhered to and documented. How you will contribute You will be responsible for the daily administration and operational support for processes in your area of responsibility, ensuring that deadlines are met and service quality is delivered. To excel in this role, you will also ensure that activities are completed in compliance with standard operating procedures and legal requirements, including data privacy considerations. You will also work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance, that access requests and issues are handled promptly, and that continuous improvement opportunities are identified and acted on. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Your specific area of responsibility Administration with a strong customer-service orientation MS Office, especially Excel Meeting deadlines and strong prioritization skills Meticulously attending to details Working with a case management system Main Responsibilities: Receives and manages employee data maintenance and Work and Life requests within the below process families: Employee Events eg Pay/work schedule change, Temporary contract extension, Promotions, Lateral moves, Downgrades, Maternity leave, Parental leave Separations Temporary contract end Retirement Involuntary and voluntary separations Data Corrections Individual data correction for personal/non-personal data Effective date changes Execution of reversals Notifies payroll and other relevant parties of requests; confirms payment Updates case management tool and Workday as needed by processes Provides requested Workday HR and Payroll data/transactions to auditor Fulfils all of the above duties with a high level of customer service Being accountable and taking ownership of own workload Building relationships with key stakeholders within supported population ie People Leads, Talent Acquisition, key line managers Working flexibly across other teams within the Shared Service Centre as volumes in the centre fluctuate Candidate Requirements Education: Educated to A Level standard or equivalent desirable European language POLISH Skills and Experiences: Flexible and agile approach, able to deal with changing priorities Self directed , able to multi task and manage fluctuating workload Able to work under pressure and learn quickly Able to work collaboratively as part of a team Customer-focused and detail orientated Problem Solving Skills Excellent communication and stakeholder management skills Experience in HR, global organisation and/or shared service organisation Excellent database and data skills Comfortable with technology and technical tools ( e.g. case management tool, Workday) Computer literate, knowledge of Excel, PowerPoint, MS Project More about this role Work schedule: 100% The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland . No Relocation support available Business Unit Summary At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury , Milka and Alpen Gold chocolates, Oreo , belVita , LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands-and mouths. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Temporary (Fixed Term) Service Operations (Delivery) Global Business Services
Sep 22, 2022
Full time
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You work in Mondelēz International Business Services and perform administrative duties to support an impeccable service experience. In addition, you ensure that processes are adhered to and documented. How you will contribute You will be responsible for the daily administration and operational support for processes in your area of responsibility, ensuring that deadlines are met and service quality is delivered. To excel in this role, you will also ensure that activities are completed in compliance with standard operating procedures and legal requirements, including data privacy considerations. You will also work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance, that access requests and issues are handled promptly, and that continuous improvement opportunities are identified and acted on. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Your specific area of responsibility Administration with a strong customer-service orientation MS Office, especially Excel Meeting deadlines and strong prioritization skills Meticulously attending to details Working with a case management system Main Responsibilities: Receives and manages employee data maintenance and Work and Life requests within the below process families: Employee Events eg Pay/work schedule change, Temporary contract extension, Promotions, Lateral moves, Downgrades, Maternity leave, Parental leave Separations Temporary contract end Retirement Involuntary and voluntary separations Data Corrections Individual data correction for personal/non-personal data Effective date changes Execution of reversals Notifies payroll and other relevant parties of requests; confirms payment Updates case management tool and Workday as needed by processes Provides requested Workday HR and Payroll data/transactions to auditor Fulfils all of the above duties with a high level of customer service Being accountable and taking ownership of own workload Building relationships with key stakeholders within supported population ie People Leads, Talent Acquisition, key line managers Working flexibly across other teams within the Shared Service Centre as volumes in the centre fluctuate Candidate Requirements Education: Educated to A Level standard or equivalent desirable European language POLISH Skills and Experiences: Flexible and agile approach, able to deal with changing priorities Self directed , able to multi task and manage fluctuating workload Able to work under pressure and learn quickly Able to work collaboratively as part of a team Customer-focused and detail orientated Problem Solving Skills Excellent communication and stakeholder management skills Experience in HR, global organisation and/or shared service organisation Excellent database and data skills Comfortable with technology and technical tools ( e.g. case management tool, Workday) Computer literate, knowledge of Excel, PowerPoint, MS Project More about this role Work schedule: 100% The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland . No Relocation support available Business Unit Summary At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury , Milka and Alpen Gold chocolates, Oreo , belVita , LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands-and mouths. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Temporary (Fixed Term) Service Operations (Delivery) Global Business Services
Overview: The following information provides an overview of the skills, qualities, and qualifications needed for this role. Welcome to the Future of Digital Business Integration This is your invitation to participate in our global mission to create digital, AI-powered business services for the world's most innovative brands, backed by our cutting-edge technological platforms and, most importantly, our empathetic human touch. We believe that your talent is the missing piece of our company's puzzle, where you will be encouraged to use it to bring creative projects to life, partnering with individuals that reflect the rich diversity of our planet under a global roof that provides equitable access to opportunities for everyone. Because together, we are inspired to be the best. Your Footprint as a Director of Client Services Will Be to foster a strong relationship with the Teleperformance clients to deliver global farming opportunities and growth in market share through all the TP solutions offered. You will serve as a trusted advisor to the client and bring a constant desire to add value. A "Passion for People" is critical in this role. You will be accountable for the financial performance of your portfolio. In this role, you will collaborate with other Executive, Global, and Site level leadership team members to develop the overarching client relationship and vision and offer targeted solutions to help improve their overall business. You will also liaise with operational and functional resources to deliver client programs. As a single point of contact for the client-vendor management office, Sales and Strategic account managers drive improvements and satisfy client needs. Qualifications: What Will You Need to Succeed? Bachelor's degree or above in Business Administration or other similar industries 8+ years of experience across the following areas: E-Commerce or Site Management expertise required Experience in a Call Center Operations Environment or Project Management Team Experience in budget forecasting and management, including P&L responsibility Experience in driving transformative strategies and bringing in SMEs to showcase capabilities that augment core offerings Proven success with client-facing interactions related to planning, business reviews, and business development. Automotive Services experience preferred (though not required) in management of operational functions and extensive account management while interfacing with complex client organizations Extensive expertise in building and managing long-term relationships with business partners and clients. Extensive background in project management and project implementation. Strong leadership ability in orchestrating and directing a team of multiple disciplines, organizations/support functions, and upper management team members. Proven ability to manage client relationships. Demonstrated a strong track record in driving continuous improvement. Strong financial management skills (i.e., P&L, pricing negotiation) Demonstrated ability to negotiate win-win agreements. Client-facing and executive presentation skills. Excellent, proven interpersonal and communication skills. Ability to manage multiple tasks simultaneously. Successful track record in peer collaboration. Excellent ability to understand client business drivers and objectives. Demonstrated decisiveness and leadership. Medium to high travel requirement. Highest standards of ethical behavior. Bachelor's degree preferred, not required. Responsibilities: As a Director of Client Services, You Will Provide strategic direction and leadership oversight for client/Teleperformance relationships globally. Steer and manage all TP delivery regions to maintain One TP approach for the assigned client Drive performance and transformation-related action items across all TP delivery regions. Partner with Global TP account executive to execute a strategic growth plan. Develop and implement strategic plans to drive revenue opportunities that align with clients' strategies. Ideates and solutions to ID new LOBs. Cultivates client relationships at the VP/SVP level and with all relevant client stakeholders to maximize the reputation and growth of TP business with each client account. Ability to understand the full scope of Teleperformance capabilities and ability to research the client landscape to uncover targeted areas of opportunity. Ensures retention of the client's business, developing broad and deep relationships across the client accounts Attend internal weekly, monthly, and quarterly business reviews, building a cohesive client relationship. Act as an escalation point for client issues that normal channels have not resolved Strong understanding or willingness to learn Transformation in the BPO landscape and beyond. Provide strategic, transformative solutions to add value to the client's business. Assume accountability for delivering transformative, value-added client solutions services in support of multiple account managers, contact center agents, technology professionals, and project managers. Demonstrate an awareness of the range of services Teleperformance provides and match the overall client strategy for program-level enhancement. Lead process-improvement initiatives that deliver financial targets. Ensure account management teams monitor and calibrate customer service quality and recommend product and process improvement ideas to clients. Create an environment that delivers excellent service to clients; ensure that account managers consistently drive operations to meet or exceed all financial and non-financial KPIs. Oversee and support all aspects of the implementation of new clients as needed, ensuring management, compliance, and reporting for all contact center operations, including call volume forecasting and staffing, client service commitments, budget, forecasted hours versus actual hours, payroll, etc. Facilitate client visits, audits, and tours while demonstrating knowledge and awareness of the Teleperformance business and the ability to present this to suit client needs The Leadership Competencies for Exceptional Potential Are Smart and Decisive with Data: The ability to identify patterns across situations that are not related and to identify fundamental or underlying issues in complex problems using data. Transformational Leader - Empathy, E.I. & Resilience: Awareness and understanding of your strengths, limitations, values, how you best perform, and your ability to manage feelings, thoughts, and behaviors - leading to successful interactions and relationships. Agile Mindset: Promote the culture of continuous feedback and improvement, allowing teams to react quickly to change, preventing issues by progress speed optimization, and enabling teams to re-route as necessary, based on the dynamic BPO cadence. Adaptability: The ability to effectively adapt to various situations, individuals, or groups, understand and appreciate different and opposing perspectives, adapting the approach as the requirements change. Global Thinker: The ability to develop a broad, big-picture view of Teleperformance and its mission, considering threats, trends, opportunities, and stakeholder focus, links long-range vision to daily work. Innovative and Creative: The ability to imagine something new and realize it. Purposeful and Impactful: Constantly aware of the reason for doing, the significance of what you are doing, and the effect it will have. A True Partner: The ultimate collaborator seeking to add value in every interaction, sensing joint accountability in all business scenarios Authentic and Connected Leader: The ability to understand other people, hearing and understanding expressed thoughts, feelings, and concerns of others, fostering a psychologically safe environment that will encourage professional and personal growth, leading to the development of future talent. Infinite Learner: Forever curious to pursue learning opportunities provided, discovers their own, and constantly learns on the job. Digitally Smart: Adapt rapidly to new technology when needed, including integrating and accepting new system tools, applications, and methods-employing technology to optimize organizational and individual performance. You Should Be Excited to Join the TP Family Because We encourage you to live well. To establish the right work-life balance. We want you to focus on your future with our financial benefits plans. We want you to keep learning, with excellent leadership development options for everyone. We encourage you to be creative and to provide outside-the-box solutions. We care about our citizens of the world with our great give-back programs. We work hard to cultivate a supportive and welcoming workplace for everyone. We encourage a full range of diverse and talented candidates to apply for our positions. We are committed to building an inclusive workplace with our DE&I programs. Our Cloud Campuses open their doors for you to lead from any location on the globe. Is There a Fine Print? No fine print, though we will grab this space to remind you that Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Remote working/work at home options are available for this role.
Sep 21, 2022
Full time
Overview: The following information provides an overview of the skills, qualities, and qualifications needed for this role. Welcome to the Future of Digital Business Integration This is your invitation to participate in our global mission to create digital, AI-powered business services for the world's most innovative brands, backed by our cutting-edge technological platforms and, most importantly, our empathetic human touch. We believe that your talent is the missing piece of our company's puzzle, where you will be encouraged to use it to bring creative projects to life, partnering with individuals that reflect the rich diversity of our planet under a global roof that provides equitable access to opportunities for everyone. Because together, we are inspired to be the best. Your Footprint as a Director of Client Services Will Be to foster a strong relationship with the Teleperformance clients to deliver global farming opportunities and growth in market share through all the TP solutions offered. You will serve as a trusted advisor to the client and bring a constant desire to add value. A "Passion for People" is critical in this role. You will be accountable for the financial performance of your portfolio. In this role, you will collaborate with other Executive, Global, and Site level leadership team members to develop the overarching client relationship and vision and offer targeted solutions to help improve their overall business. You will also liaise with operational and functional resources to deliver client programs. As a single point of contact for the client-vendor management office, Sales and Strategic account managers drive improvements and satisfy client needs. Qualifications: What Will You Need to Succeed? Bachelor's degree or above in Business Administration or other similar industries 8+ years of experience across the following areas: E-Commerce or Site Management expertise required Experience in a Call Center Operations Environment or Project Management Team Experience in budget forecasting and management, including P&L responsibility Experience in driving transformative strategies and bringing in SMEs to showcase capabilities that augment core offerings Proven success with client-facing interactions related to planning, business reviews, and business development. Automotive Services experience preferred (though not required) in management of operational functions and extensive account management while interfacing with complex client organizations Extensive expertise in building and managing long-term relationships with business partners and clients. Extensive background in project management and project implementation. Strong leadership ability in orchestrating and directing a team of multiple disciplines, organizations/support functions, and upper management team members. Proven ability to manage client relationships. Demonstrated a strong track record in driving continuous improvement. Strong financial management skills (i.e., P&L, pricing negotiation) Demonstrated ability to negotiate win-win agreements. Client-facing and executive presentation skills. Excellent, proven interpersonal and communication skills. Ability to manage multiple tasks simultaneously. Successful track record in peer collaboration. Excellent ability to understand client business drivers and objectives. Demonstrated decisiveness and leadership. Medium to high travel requirement. Highest standards of ethical behavior. Bachelor's degree preferred, not required. Responsibilities: As a Director of Client Services, You Will Provide strategic direction and leadership oversight for client/Teleperformance relationships globally. Steer and manage all TP delivery regions to maintain One TP approach for the assigned client Drive performance and transformation-related action items across all TP delivery regions. Partner with Global TP account executive to execute a strategic growth plan. Develop and implement strategic plans to drive revenue opportunities that align with clients' strategies. Ideates and solutions to ID new LOBs. Cultivates client relationships at the VP/SVP level and with all relevant client stakeholders to maximize the reputation and growth of TP business with each client account. Ability to understand the full scope of Teleperformance capabilities and ability to research the client landscape to uncover targeted areas of opportunity. Ensures retention of the client's business, developing broad and deep relationships across the client accounts Attend internal weekly, monthly, and quarterly business reviews, building a cohesive client relationship. Act as an escalation point for client issues that normal channels have not resolved Strong understanding or willingness to learn Transformation in the BPO landscape and beyond. Provide strategic, transformative solutions to add value to the client's business. Assume accountability for delivering transformative, value-added client solutions services in support of multiple account managers, contact center agents, technology professionals, and project managers. Demonstrate an awareness of the range of services Teleperformance provides and match the overall client strategy for program-level enhancement. Lead process-improvement initiatives that deliver financial targets. Ensure account management teams monitor and calibrate customer service quality and recommend product and process improvement ideas to clients. Create an environment that delivers excellent service to clients; ensure that account managers consistently drive operations to meet or exceed all financial and non-financial KPIs. Oversee and support all aspects of the implementation of new clients as needed, ensuring management, compliance, and reporting for all contact center operations, including call volume forecasting and staffing, client service commitments, budget, forecasted hours versus actual hours, payroll, etc. Facilitate client visits, audits, and tours while demonstrating knowledge and awareness of the Teleperformance business and the ability to present this to suit client needs The Leadership Competencies for Exceptional Potential Are Smart and Decisive with Data: The ability to identify patterns across situations that are not related and to identify fundamental or underlying issues in complex problems using data. Transformational Leader - Empathy, E.I. & Resilience: Awareness and understanding of your strengths, limitations, values, how you best perform, and your ability to manage feelings, thoughts, and behaviors - leading to successful interactions and relationships. Agile Mindset: Promote the culture of continuous feedback and improvement, allowing teams to react quickly to change, preventing issues by progress speed optimization, and enabling teams to re-route as necessary, based on the dynamic BPO cadence. Adaptability: The ability to effectively adapt to various situations, individuals, or groups, understand and appreciate different and opposing perspectives, adapting the approach as the requirements change. Global Thinker: The ability to develop a broad, big-picture view of Teleperformance and its mission, considering threats, trends, opportunities, and stakeholder focus, links long-range vision to daily work. Innovative and Creative: The ability to imagine something new and realize it. Purposeful and Impactful: Constantly aware of the reason for doing, the significance of what you are doing, and the effect it will have. A True Partner: The ultimate collaborator seeking to add value in every interaction, sensing joint accountability in all business scenarios Authentic and Connected Leader: The ability to understand other people, hearing and understanding expressed thoughts, feelings, and concerns of others, fostering a psychologically safe environment that will encourage professional and personal growth, leading to the development of future talent. Infinite Learner: Forever curious to pursue learning opportunities provided, discovers their own, and constantly learns on the job. Digitally Smart: Adapt rapidly to new technology when needed, including integrating and accepting new system tools, applications, and methods-employing technology to optimize organizational and individual performance. You Should Be Excited to Join the TP Family Because We encourage you to live well. To establish the right work-life balance. We want you to focus on your future with our financial benefits plans. We want you to keep learning, with excellent leadership development options for everyone. We encourage you to be creative and to provide outside-the-box solutions. We care about our citizens of the world with our great give-back programs. We work hard to cultivate a supportive and welcoming workplace for everyone. We encourage a full range of diverse and talented candidates to apply for our positions. We are committed to building an inclusive workplace with our DE&I programs. Our Cloud Campuses open their doors for you to lead from any location on the globe. Is There a Fine Print? No fine print, though we will grab this space to remind you that Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Remote working/work at home options are available for this role.
HR Advisor - Full Time (37.5 Hours)As a HR Advisor you will be responsible for delivery of a full range of Human ResourcesServices. Working within this team, your role will report directly into the HR Operations Manager.The role holder is responsible for providing business focused and best practice HR support andtaking ownership of employee relations cases across the whole business. A substantial part ofthe role is concerned with being responsible for the administration, maintenance and reporting ofthe HR master data internally including, payroll and benefits, employee relations and recruitmentdata.Stakeholder:Provide high quality advice and service to management on daily employee relations,performance management and absenteeism issuesManaging a high level of complex Employee Relations case work, including sicknessabsence, disciplinary, grievance and performance management. This includes dismissalsand supporting in appeal hearingsSupporting change management, such as redundancies and restructureProvide guidance on HR policies and processesMaintain and identify ways to improve policies and proceduresSupport the wider HR Team in implementing programs which improve the employeeexperienceSupport the HR Administrators with responding to HR enquiries within the HR inboxSupport with all matters recruitment including writing job descriptions, posting roles onlinearranging interviews, assessment centres and offer stage.Maintain and update all information on the HR SystemContribute to HR projects as and when requiredCompliance:Ensuring all elements of HR administration are carried out - e.g. starters, leavers,referencing, security and compliance checksEnsuring confidentiality and GDPR complianceUndertake disciplinary and grievance investigations where required and supportmanagement with processSkills of Job Holder:A proactive approach and mentality to improve and update bringing positive change acrossthe HR Operational DepartmentA person who challenges the norm and seeks to improve ways of workingAbility to work with Microsoft Word, Excel and similar applicationsAdvanced knowledge of employment lawCustomer focused attitude with a high level professionalism and discretionConfidence with using systems and softwareProven experience in extracting and analysing data and making recommendations for actionQualifications of Job Holder:CIPD level 5 qualified or working towards (preferable)Degree in Human Resources or similar field (desirable)INDHARDJob Reference: CTL00035
Dec 08, 2021
Full time
HR Advisor - Full Time (37.5 Hours)As a HR Advisor you will be responsible for delivery of a full range of Human ResourcesServices. Working within this team, your role will report directly into the HR Operations Manager.The role holder is responsible for providing business focused and best practice HR support andtaking ownership of employee relations cases across the whole business. A substantial part ofthe role is concerned with being responsible for the administration, maintenance and reporting ofthe HR master data internally including, payroll and benefits, employee relations and recruitmentdata.Stakeholder:Provide high quality advice and service to management on daily employee relations,performance management and absenteeism issuesManaging a high level of complex Employee Relations case work, including sicknessabsence, disciplinary, grievance and performance management. This includes dismissalsand supporting in appeal hearingsSupporting change management, such as redundancies and restructureProvide guidance on HR policies and processesMaintain and identify ways to improve policies and proceduresSupport the wider HR Team in implementing programs which improve the employeeexperienceSupport the HR Administrators with responding to HR enquiries within the HR inboxSupport with all matters recruitment including writing job descriptions, posting roles onlinearranging interviews, assessment centres and offer stage.Maintain and update all information on the HR SystemContribute to HR projects as and when requiredCompliance:Ensuring all elements of HR administration are carried out - e.g. starters, leavers,referencing, security and compliance checksEnsuring confidentiality and GDPR complianceUndertake disciplinary and grievance investigations where required and supportmanagement with processSkills of Job Holder:A proactive approach and mentality to improve and update bringing positive change acrossthe HR Operational DepartmentA person who challenges the norm and seeks to improve ways of workingAbility to work with Microsoft Word, Excel and similar applicationsAdvanced knowledge of employment lawCustomer focused attitude with a high level professionalism and discretionConfidence with using systems and softwareProven experience in extracting and analysing data and making recommendations for actionQualifications of Job Holder:CIPD level 5 qualified or working towards (preferable)Degree in Human Resources or similar field (desirable)INDHARDJob Reference: CTL00035