Reporting into the Operations Manager, the Business Administrator is responsible for co-ordinating and maintaining the compliance and contract function in the Sales and Delivery teams. There is a strong focus around teamwork and collaboration with Sales and Delivery playing a vital role to support a focus on maximising sales potential as a business. Reporting into the Operations Manager, the Business Administrator is responsible for co-ordinating and maintaining the compliance and contract function in the Sales and Delivery teams. There is a strong focus around teamwork and collaboration with Sales and Delivery playing a vital role to support a focus on maximising sales potential as a business. Company Benefits: Opportunities for progression 25 days holiday, plus bank holidays Regular social activities Key Responsibilities: Manage, control and own compliance tracker within the team Raising issues to internal/external stakeholders for non-compliance issues Ensure sales reports and programs are completed on time for teams/Directors Control all sales programs centrally and manage expectations on speed/date of delivery Controlling and owning the diary ensuring maximum percentage of attendance Controlling and owning onboarding and ensuring contracts are sent Chasing missing timesheets to ensure a smooth process for the Payroll team Tracking and ensuring KPI's are being reported Analysing and administering team pipeline, interview/cv workbook ensuring it is 100% accurate Liaise regularly with the team to ensure full understanding of billings and predictions Provide key analysis and metrics to the team to covers areas such as performance, averages, ratios Build strong understanding/management of these to become subject matter expert Completing ad-hoc sales tasks required for the team Experience and Skills Requirements: Works well under pressure Excellent communication and interpersonal skills Commercial awareness Flexibility - willingness to go above & beyond for the business Proven track record in administration Experience in Compliance (desirable) Process driven Team player Ability to multi-task and prioritise Attention to detail Proficient in Windows & Microsoft applications If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Apr 30, 2024
Seasonal
Reporting into the Operations Manager, the Business Administrator is responsible for co-ordinating and maintaining the compliance and contract function in the Sales and Delivery teams. There is a strong focus around teamwork and collaboration with Sales and Delivery playing a vital role to support a focus on maximising sales potential as a business. Reporting into the Operations Manager, the Business Administrator is responsible for co-ordinating and maintaining the compliance and contract function in the Sales and Delivery teams. There is a strong focus around teamwork and collaboration with Sales and Delivery playing a vital role to support a focus on maximising sales potential as a business. Company Benefits: Opportunities for progression 25 days holiday, plus bank holidays Regular social activities Key Responsibilities: Manage, control and own compliance tracker within the team Raising issues to internal/external stakeholders for non-compliance issues Ensure sales reports and programs are completed on time for teams/Directors Control all sales programs centrally and manage expectations on speed/date of delivery Controlling and owning the diary ensuring maximum percentage of attendance Controlling and owning onboarding and ensuring contracts are sent Chasing missing timesheets to ensure a smooth process for the Payroll team Tracking and ensuring KPI's are being reported Analysing and administering team pipeline, interview/cv workbook ensuring it is 100% accurate Liaise regularly with the team to ensure full understanding of billings and predictions Provide key analysis and metrics to the team to covers areas such as performance, averages, ratios Build strong understanding/management of these to become subject matter expert Completing ad-hoc sales tasks required for the team Experience and Skills Requirements: Works well under pressure Excellent communication and interpersonal skills Commercial awareness Flexibility - willingness to go above & beyond for the business Proven track record in administration Experience in Compliance (desirable) Process driven Team player Ability to multi-task and prioritise Attention to detail Proficient in Windows & Microsoft applications If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Your new company Hays are working with a well established and renowned business in Shrewsbury who are looking for a permanent Sales Administrator. This is a dynamic business in which there is room for growth. Your new role As a Sales Administrator your role will involve: Developing new revenue streams from new products and services, while optimising income from existing lines within existing customer base. Booking customers and prospect meetings for BDMs Preparing sales proposals & quotes using existing templates as required by the customer/prospects. Contributes to the lead generation process through telephone follow-up. Submit weekly KPI's and weekly review report to Line Manager. Ensure pipeline opportunities and tasks remain in date. Maintain a pipeline Achieving 50 outbound telephone conversations with customers each week. What you'll need to succeed In order to be considered for this role you will need: Minimum of 2 years proven experience in customer account management and business development. IT - Proficient with MS Office functionality - Word, Excel, Powerpoint etc. Knowledge of SAP-B1, Sales-I and Salesforce would be a bonus. Strong customer support skills with a proven track record in managing clients and winning orders. Self driven and self motivated desire to close the deal and get results. Well presented and excellent organizational skills. Gets on well with the customer, even if difficult conversations have to be had. Understands the basic principles of negotiation. Able to identify customer needs and creatively provide solutions. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2024
Full time
Your new company Hays are working with a well established and renowned business in Shrewsbury who are looking for a permanent Sales Administrator. This is a dynamic business in which there is room for growth. Your new role As a Sales Administrator your role will involve: Developing new revenue streams from new products and services, while optimising income from existing lines within existing customer base. Booking customers and prospect meetings for BDMs Preparing sales proposals & quotes using existing templates as required by the customer/prospects. Contributes to the lead generation process through telephone follow-up. Submit weekly KPI's and weekly review report to Line Manager. Ensure pipeline opportunities and tasks remain in date. Maintain a pipeline Achieving 50 outbound telephone conversations with customers each week. What you'll need to succeed In order to be considered for this role you will need: Minimum of 2 years proven experience in customer account management and business development. IT - Proficient with MS Office functionality - Word, Excel, Powerpoint etc. Knowledge of SAP-B1, Sales-I and Salesforce would be a bonus. Strong customer support skills with a proven track record in managing clients and winning orders. Self driven and self motivated desire to close the deal and get results. Well presented and excellent organizational skills. Gets on well with the customer, even if difficult conversations have to be had. Understands the basic principles of negotiation. Able to identify customer needs and creatively provide solutions. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Buying Manager Summary £66,000 up to £77,000 per annum 35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our Buyers play a major role in influencing every aspect of the range of goods that we offer to our customers: from which products we sell, to the way they look and taste, developing our supply base and continuing to drive our market-leading position. As a Buying Manager you'll experience everything from working in our stores, to developing our range and negotiating contracts, all on an international scale. Our Buying Managers thrive in our fast moving, highly pressured environment where everyone has a voice, and we want to hear yours! This role is about having a genuine passion for food retail, a 'get things done' attitude and the desire to become an expert in your field. We look for individuals who are self-motivated and intuitive with a desire. Our 960 + Stores depend on you when choosing the right products for our customers. If you are someone who stands out from the crowd and who wants to make an impact come and join our buying department! We look forward to seeing your application. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. What you'll do Be comfortable making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Lead the Fresh Produce category and assume responsibility and accountability for everything from the tasting of samples to the sign off of packaging design - our success is down to you Manage the critical path from product concept to launch into our depots and ensure the stock arrives on time Entrepreneurial flair with a talent for negotiating and networking at the highest levels - you'll be in daily discussions with not only Account Managers, but also Commercial and Managing Directors of some of the UK's biggest suppliers Be confident presenting to Buying Directors and Board Directors internally Use your sharp analytical skills along with the ability to identify trends, forecast sales and analyse data to support commercial decisions but don't be afraid to go with your gut feeling Negotiate the best possible commercial terms for the business with a drive for achieving outstanding results Constantly striving to improve our customer offer. Getting better never stops. Collaborate with your fellow buyers and colleagues in other departments, but ultimately have the initiative to drive your own work independently Spinning lots of plates at any one time - multi tasking must be your thing! What you'll need Passion about the food retail industry. Comfortable with making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Experience working in a Meat and Poultry Buying team is desirable and preferential Experience within food retail is desirable Possession of a full UK driving licence German language skills desirable but not essential Self-starter with entrepreneurial spirit A positive mental attitude at all times even in stressful situations Assertive and confident in your communication skills Have presence, confidence and conviction in your ideas Work well under pressure and to tight and often conflicting deadlines What you'll receive 35 days holiday (pro rata) 10% in-store discount Sabbatical Enhanced family leave Pension scheme Plus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Apr 30, 2024
Full time
Buying Manager Summary £66,000 up to £77,000 per annum 35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our Buyers play a major role in influencing every aspect of the range of goods that we offer to our customers: from which products we sell, to the way they look and taste, developing our supply base and continuing to drive our market-leading position. As a Buying Manager you'll experience everything from working in our stores, to developing our range and negotiating contracts, all on an international scale. Our Buying Managers thrive in our fast moving, highly pressured environment where everyone has a voice, and we want to hear yours! This role is about having a genuine passion for food retail, a 'get things done' attitude and the desire to become an expert in your field. We look for individuals who are self-motivated and intuitive with a desire. Our 960 + Stores depend on you when choosing the right products for our customers. If you are someone who stands out from the crowd and who wants to make an impact come and join our buying department! We look forward to seeing your application. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. What you'll do Be comfortable making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Lead the Fresh Produce category and assume responsibility and accountability for everything from the tasting of samples to the sign off of packaging design - our success is down to you Manage the critical path from product concept to launch into our depots and ensure the stock arrives on time Entrepreneurial flair with a talent for negotiating and networking at the highest levels - you'll be in daily discussions with not only Account Managers, but also Commercial and Managing Directors of some of the UK's biggest suppliers Be confident presenting to Buying Directors and Board Directors internally Use your sharp analytical skills along with the ability to identify trends, forecast sales and analyse data to support commercial decisions but don't be afraid to go with your gut feeling Negotiate the best possible commercial terms for the business with a drive for achieving outstanding results Constantly striving to improve our customer offer. Getting better never stops. Collaborate with your fellow buyers and colleagues in other departments, but ultimately have the initiative to drive your own work independently Spinning lots of plates at any one time - multi tasking must be your thing! What you'll need Passion about the food retail industry. Comfortable with making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Experience working in a Meat and Poultry Buying team is desirable and preferential Experience within food retail is desirable Possession of a full UK driving licence German language skills desirable but not essential Self-starter with entrepreneurial spirit A positive mental attitude at all times even in stressful situations Assertive and confident in your communication skills Have presence, confidence and conviction in your ideas Work well under pressure and to tight and often conflicting deadlines What you'll receive 35 days holiday (pro rata) 10% in-store discount Sabbatical Enhanced family leave Pension scheme Plus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
A well-respected and established business is looking for a focused and ambitious Graduate Business Development Manager looking to kick start their career in IT Sales. Along with basic salary of up to £30,000 per annum, you will also receive a commission structure with an OTE £60,000 per annum, hybrid working (travelling 20% of the time), a car allowance and 26 days holiday + Bank Holidays. This role is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. You will be joining the team of a software development and services company based in Northampton specialising in document management and output management by providing a suite of business automation software that focuses on improving document automation, workflow, collaboration, and internal and external communication for their 400+ customers. As a Graduate Business Development Manager your responsibilities will include: Developing and executing strategies and plans in order to achieve sales targets Generating direct customer meetings, demos and workshops through different sources Demonstrating and clearly differentiatingthe product from the competition focusing on our clear and compelling value proposition Forecasting and delivering against revenue targets and achieve the assigned sales volume Identifying new opportunities and following up on defined opportunities Working with partners in order to maintain and expand the business within assigned customer accounts Working with the marketing team to drive lead generation and awareness Supporting channel planning process and forecasting for assigned territory The successful Graduate Business Development Manager will have the following skills and experience: Have a degree and possess natural conversational ability and good rapport building skills - we're looking for somebody who can think on their feet and engage confidently with clients Excellent verbal and written communication skills Competitive drive / some previous experience in sales Enthusiastic approach to work with a strong desire to achieve Target driven and able to work to deadlines Confident, tenacious and ambitious If this sounds like the Graduate Business Development Manager role for you and you would like to part of a fantastic journey in a dynamic, fast moving and fun business, click apply online and upload an updated copy of your CV. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to. JBRP1_UKTJ
Apr 30, 2024
Full time
A well-respected and established business is looking for a focused and ambitious Graduate Business Development Manager looking to kick start their career in IT Sales. Along with basic salary of up to £30,000 per annum, you will also receive a commission structure with an OTE £60,000 per annum, hybrid working (travelling 20% of the time), a car allowance and 26 days holiday + Bank Holidays. This role is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. You will be joining the team of a software development and services company based in Northampton specialising in document management and output management by providing a suite of business automation software that focuses on improving document automation, workflow, collaboration, and internal and external communication for their 400+ customers. As a Graduate Business Development Manager your responsibilities will include: Developing and executing strategies and plans in order to achieve sales targets Generating direct customer meetings, demos and workshops through different sources Demonstrating and clearly differentiatingthe product from the competition focusing on our clear and compelling value proposition Forecasting and delivering against revenue targets and achieve the assigned sales volume Identifying new opportunities and following up on defined opportunities Working with partners in order to maintain and expand the business within assigned customer accounts Working with the marketing team to drive lead generation and awareness Supporting channel planning process and forecasting for assigned territory The successful Graduate Business Development Manager will have the following skills and experience: Have a degree and possess natural conversational ability and good rapport building skills - we're looking for somebody who can think on their feet and engage confidently with clients Excellent verbal and written communication skills Competitive drive / some previous experience in sales Enthusiastic approach to work with a strong desire to achieve Target driven and able to work to deadlines Confident, tenacious and ambitious If this sounds like the Graduate Business Development Manager role for you and you would like to part of a fantastic journey in a dynamic, fast moving and fun business, click apply online and upload an updated copy of your CV. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to. JBRP1_UKTJ
we're looking for a passionate and proactive marketing maestro who thrives on building stakeholder relationships to join us as a regional marketing manager business partnering with managers in our south region of 50+ restaurants + leading them on their marketing strategy , bringing the brand to life for our guests + driving demand into our restaurants the regional marketing manager role is field based with flexible working, and you will split your time working across restaurants 2-3 days a week in the south region spanning dorset to essex , with a weekly/ fortnightly visit to our noodle hq office in london bridge key responsibilities I write and deliver the marketing strategy for the south region of 50+ restaurants provide high level marketing support to the regional director and area managers, advising on marketing priorities + opportunities design and implement new restaurant openings + refurb marketing plans engage and inspire general managers and area managers on demand driving marketing activity manage the marketing budget for the south region be the voice of the guest in the region reporting periodically on guest experience identifying trends and areas of opportunity develop partnership opportunities for the region lead regional marketing events + experiential activations aligned to national and local strategy agency briefing across paid media, ooh, digital campaigns briefing of assets + campaigns to internal digital, content and design teams attendance at regional meetings where you'll present updates on regional and national marketing activity and guest experience preparing briefs for restaurant activity including events, campaigns, key activity your time will be split between noodle HQ and working from restaurants with regular interaction with your general managers and area managers work with and develop team of marketing 'senseis' to support with day to day marketing requests the experience + personal attributes we are looking for demonstrable experience in a multi-site marketing role, hospitality + fmcg preferred commercial acumen. ability to analyse sales trends + identify opportunities ability to devise marketing strategies and campaigns highly creative, with the ability to think big ability to write engaging and impactful comms collaborative. can work just as well with a team as alone entrepreneurial. ability to manage own workload, proactively and independently ability to build positive working relationships internally + externally, with all levels of stakeholders ability to inspire + energize key stakeholders in proposed marketing activity an awareness of current affairs, trending conversations and key consumer trends ability to prioritise workload and focus on key objectives, managing own workloads to meet deadlines highly resilient, adaptable + flexible to adjust to plans at short notice our perks + quirks a competitive annual salary discretionary 20% bonus opportunity per year wagamama food allowance private healthcare pension contribution 25 days holiday + all bank holidays various discount across retail, hospitality + leisure internal progression opportunities fully funded apprenticeship programmes to support your growth kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy family friendly policies enhanced pay entitlements and support for those growing their families financial wellbeing support access to loans repaid through your salary the wagamama way kaizen, meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference . appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds be you, be wagamama wagamama is proudly part of disability confident
Apr 30, 2024
Full time
we're looking for a passionate and proactive marketing maestro who thrives on building stakeholder relationships to join us as a regional marketing manager business partnering with managers in our south region of 50+ restaurants + leading them on their marketing strategy , bringing the brand to life for our guests + driving demand into our restaurants the regional marketing manager role is field based with flexible working, and you will split your time working across restaurants 2-3 days a week in the south region spanning dorset to essex , with a weekly/ fortnightly visit to our noodle hq office in london bridge key responsibilities I write and deliver the marketing strategy for the south region of 50+ restaurants provide high level marketing support to the regional director and area managers, advising on marketing priorities + opportunities design and implement new restaurant openings + refurb marketing plans engage and inspire general managers and area managers on demand driving marketing activity manage the marketing budget for the south region be the voice of the guest in the region reporting periodically on guest experience identifying trends and areas of opportunity develop partnership opportunities for the region lead regional marketing events + experiential activations aligned to national and local strategy agency briefing across paid media, ooh, digital campaigns briefing of assets + campaigns to internal digital, content and design teams attendance at regional meetings where you'll present updates on regional and national marketing activity and guest experience preparing briefs for restaurant activity including events, campaigns, key activity your time will be split between noodle HQ and working from restaurants with regular interaction with your general managers and area managers work with and develop team of marketing 'senseis' to support with day to day marketing requests the experience + personal attributes we are looking for demonstrable experience in a multi-site marketing role, hospitality + fmcg preferred commercial acumen. ability to analyse sales trends + identify opportunities ability to devise marketing strategies and campaigns highly creative, with the ability to think big ability to write engaging and impactful comms collaborative. can work just as well with a team as alone entrepreneurial. ability to manage own workload, proactively and independently ability to build positive working relationships internally + externally, with all levels of stakeholders ability to inspire + energize key stakeholders in proposed marketing activity an awareness of current affairs, trending conversations and key consumer trends ability to prioritise workload and focus on key objectives, managing own workloads to meet deadlines highly resilient, adaptable + flexible to adjust to plans at short notice our perks + quirks a competitive annual salary discretionary 20% bonus opportunity per year wagamama food allowance private healthcare pension contribution 25 days holiday + all bank holidays various discount across retail, hospitality + leisure internal progression opportunities fully funded apprenticeship programmes to support your growth kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy family friendly policies enhanced pay entitlements and support for those growing their families financial wellbeing support access to loans repaid through your salary the wagamama way kaizen, meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference . appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds be you, be wagamama wagamama is proudly part of disability confident
Brook Street Recruitment is working on behalf of our Belfast client who is a world leader in global container shipping, who are looking to recruit an experienced, highly motivated, ambitious and customer focused Shipping Freight Forwarder - Imports to join to their commercial team. This is for a fixed term maternity cover The successful candidate will be highly motivated, ambitious and have a proven track record working in a fast-paced environment. The role represents a real opportunity to an individual who thrives in a dynamic, busy environment. As an integral part of a strong commercial team the successful candidate will work closely with the local General Manager and Trade Development Manager (Imports). Responsibilities: Promote and maintain Sea Freight pricing policy in conjunction with the Trade Development Manager (Imports) and General Manager in Belfast / Head Office Implement and communicate pricing directives to internal sales personnel, in liaison with the Trade Development Manager (Imports) Review budgets with the Trade Development Manager (Imports), including weekly liaison with overseas agents Identify, monitor, and target new accounts on specific trades, working closely with overseas commercial staff Maximise market share by understanding competition (weaknesses and strengths) across the current/potential customer base Provide reports, statistics, and analysis to the Sales Director / Head Office on all trade matters Work closely with the internal sales team and Head Office to ensure sufficient time is dedicated to VIP accounts Work closely with the Import Manager and staff to ensure 'end-to-end' co-operation within the Import Department and other support departments of the Company Promotion of active Sales and Target Account Program Visit clients as and when required to promote relationships and attract new business Attend annual overseas trade meetings organised by Head Office - interacting with overseas agents to better understand and develop the trading relationship Essential Criteria: Minimum of 5 years container shipping experience Team Leader/Management experience Proven track record of developing commercial activity within the shipping industry Excellent organisation skills Excellent verbal and written communications skills Ability to work to tight deadlines High level of computer skills, with good working knowledge of current Microsoft applications Full clean driving license Sound geographical knowledge Good numeracy and mathematical ability, and understanding of currency fluctuations/adjustments Please send CV to Colleen Farquharson via the apply link JBRP1_UKTJ
Apr 30, 2024
Full time
Brook Street Recruitment is working on behalf of our Belfast client who is a world leader in global container shipping, who are looking to recruit an experienced, highly motivated, ambitious and customer focused Shipping Freight Forwarder - Imports to join to their commercial team. This is for a fixed term maternity cover The successful candidate will be highly motivated, ambitious and have a proven track record working in a fast-paced environment. The role represents a real opportunity to an individual who thrives in a dynamic, busy environment. As an integral part of a strong commercial team the successful candidate will work closely with the local General Manager and Trade Development Manager (Imports). Responsibilities: Promote and maintain Sea Freight pricing policy in conjunction with the Trade Development Manager (Imports) and General Manager in Belfast / Head Office Implement and communicate pricing directives to internal sales personnel, in liaison with the Trade Development Manager (Imports) Review budgets with the Trade Development Manager (Imports), including weekly liaison with overseas agents Identify, monitor, and target new accounts on specific trades, working closely with overseas commercial staff Maximise market share by understanding competition (weaknesses and strengths) across the current/potential customer base Provide reports, statistics, and analysis to the Sales Director / Head Office on all trade matters Work closely with the internal sales team and Head Office to ensure sufficient time is dedicated to VIP accounts Work closely with the Import Manager and staff to ensure 'end-to-end' co-operation within the Import Department and other support departments of the Company Promotion of active Sales and Target Account Program Visit clients as and when required to promote relationships and attract new business Attend annual overseas trade meetings organised by Head Office - interacting with overseas agents to better understand and develop the trading relationship Essential Criteria: Minimum of 5 years container shipping experience Team Leader/Management experience Proven track record of developing commercial activity within the shipping industry Excellent organisation skills Excellent verbal and written communications skills Ability to work to tight deadlines High level of computer skills, with good working knowledge of current Microsoft applications Full clean driving license Sound geographical knowledge Good numeracy and mathematical ability, and understanding of currency fluctuations/adjustments Please send CV to Colleen Farquharson via the apply link JBRP1_UKTJ
Come join UK Sales supporting the Small Business & Self-Employed Group (SBSEG) as Senior Professional Services Consultant for the Partner Sales Channel Build With Professional Services Organization. The Partner Channel is one of the fastest growing Sales Channels at Intuit. We have declared that partners are at the strategic center of the work that we are doing as a company. The Partner Channel Build With Professional Services Team helps Partners successfully build their QBO Ecosystem practices through technology adoption, integration, migration, and usage. The Sr. Professional Services Consultant candidate will have a proven track record of creating delightful experiences for customers, embracing fast-moving environments, understanding SAAS, industry technology, software migrations, and being a creative problem-solver with a passion for innovation. Responsibilities Contribute to the development and execution of Build With strategies for Partners to adopt the QuickBooks Online Ecosystem, building a world class SAAS cloud partner ecosystem Collaborate closely with Sales, supporting teams, and external partners to accelerate adoption and ensure successful implementation/migration of QuickBooks Online Facilitate the creation of custom implementation and software data migration plans for Partners to embrace QuickBooks Online for their firm/business and for their small business clients Manage the seamless migration of small business clients to QuickBooks Online while delivering an awesome first-use experience for clients and delighting partners so they actively recommend QuickBooks Online Clearly communicate appropriate recommendations, plans, and progress with partners, customers, stakeholders Develop/deliver QuickBooks Online Ecosystem demos, training, resources to help Partners move to the cloud Develop/maintain expertise of Intuit's products/solutions, with emphasis on the QuickBooks Online ecosystem Cross collaboration and influence, externally with partners and internally with peers, product, marketing, and care Create an environment of innovation, build processes to optimize and innovate, and quickly test new ideas Technical Skills to include problem identification, tech stack design, workflows, implementation and migration. Provide product and technical expertise internally and externally through sales cycle, pre and post sales. Represent Intuit professionally in frequent customer interactions, engage customers in-person/remotely to deliver QuickBooks Online Ecosystem product demos, while focusing on customer needs, benefits, value proposition Offer real-time subject matter expertise for technology, product, migration, and workflow questions Provide closed-loop feedback to sales consultants, sales leaders, product managers and other internal partners to foster a culture of learning and innovation for all stakeholders Bachelor's degree or equivalent experience a plus Three or more years' experience with QuickBooks Online Ecosystem, deep product/workflow knowledge Strong understanding and experience working with partners, accountants, and small-medium business Customer-obsessed, with a passion for delivering the best possible customer experience Proven problem-solving and analytical orientation with the ability to identify root cause, develop recommendations, and influence others Excellent written and verbal communication skills, including ability to communicate product, technical, and other findings across organizational levels internally and externally Project management skills including collaborative communication, organization, time management Solution-oriented mindset to meet customer needs in a detailed manner Strong collaborative skills with ability to influence and work cross-functionally Ability to speak/present in public forums, including excellent ability to demo our products, services, processes. Aptitude for juggling competing priorities and functioning effectively under deadline pressures. Some travel required
Apr 30, 2024
Full time
Come join UK Sales supporting the Small Business & Self-Employed Group (SBSEG) as Senior Professional Services Consultant for the Partner Sales Channel Build With Professional Services Organization. The Partner Channel is one of the fastest growing Sales Channels at Intuit. We have declared that partners are at the strategic center of the work that we are doing as a company. The Partner Channel Build With Professional Services Team helps Partners successfully build their QBO Ecosystem practices through technology adoption, integration, migration, and usage. The Sr. Professional Services Consultant candidate will have a proven track record of creating delightful experiences for customers, embracing fast-moving environments, understanding SAAS, industry technology, software migrations, and being a creative problem-solver with a passion for innovation. Responsibilities Contribute to the development and execution of Build With strategies for Partners to adopt the QuickBooks Online Ecosystem, building a world class SAAS cloud partner ecosystem Collaborate closely with Sales, supporting teams, and external partners to accelerate adoption and ensure successful implementation/migration of QuickBooks Online Facilitate the creation of custom implementation and software data migration plans for Partners to embrace QuickBooks Online for their firm/business and for their small business clients Manage the seamless migration of small business clients to QuickBooks Online while delivering an awesome first-use experience for clients and delighting partners so they actively recommend QuickBooks Online Clearly communicate appropriate recommendations, plans, and progress with partners, customers, stakeholders Develop/deliver QuickBooks Online Ecosystem demos, training, resources to help Partners move to the cloud Develop/maintain expertise of Intuit's products/solutions, with emphasis on the QuickBooks Online ecosystem Cross collaboration and influence, externally with partners and internally with peers, product, marketing, and care Create an environment of innovation, build processes to optimize and innovate, and quickly test new ideas Technical Skills to include problem identification, tech stack design, workflows, implementation and migration. Provide product and technical expertise internally and externally through sales cycle, pre and post sales. Represent Intuit professionally in frequent customer interactions, engage customers in-person/remotely to deliver QuickBooks Online Ecosystem product demos, while focusing on customer needs, benefits, value proposition Offer real-time subject matter expertise for technology, product, migration, and workflow questions Provide closed-loop feedback to sales consultants, sales leaders, product managers and other internal partners to foster a culture of learning and innovation for all stakeholders Bachelor's degree or equivalent experience a plus Three or more years' experience with QuickBooks Online Ecosystem, deep product/workflow knowledge Strong understanding and experience working with partners, accountants, and small-medium business Customer-obsessed, with a passion for delivering the best possible customer experience Proven problem-solving and analytical orientation with the ability to identify root cause, develop recommendations, and influence others Excellent written and verbal communication skills, including ability to communicate product, technical, and other findings across organizational levels internally and externally Project management skills including collaborative communication, organization, time management Solution-oriented mindset to meet customer needs in a detailed manner Strong collaborative skills with ability to influence and work cross-functionally Ability to speak/present in public forums, including excellent ability to demo our products, services, processes. Aptitude for juggling competing priorities and functioning effectively under deadline pressures. Some travel required
Meridian Business Support Limited
Peterborough, Cambridgeshire
Join one of the UKs leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression . We are looking for an Internal SalesManager to join our Peterborough Branch (PE1): Contracted to 40 hours per week Monday to Friday - 08:00 - 17:00 or 07:00 - 16:00 No bank holiday working required Benefits: 25 days holiday plus your birth click apply for full job details
Apr 30, 2024
Full time
Join one of the UKs leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression . We are looking for an Internal SalesManager to join our Peterborough Branch (PE1): Contracted to 40 hours per week Monday to Friday - 08:00 - 17:00 or 07:00 - 16:00 No bank holiday working required Benefits: 25 days holiday plus your birth click apply for full job details
Business Support Executive IMMEDIATE START & INTERVIEWS £27k-£30k + Benefits Based near Weybridge, Surrey Full time / Office based Monday to Thursday 8:30am-5:30pm Friday 8:30am-5:00pm Our client based near Weybridge, Surrey, is a family-run Recruitment business. With over 20 years of experience and a commitment to excellence, they have established themselves as market-leading trusted partners to leading companies across the UK and beyond. Reporting into the Operations Manager, the Business Support Executive is responsible for co-ordinating and maintaining the compliance and contract function for our candidates and clients in support the Sales and Delivery teams. There is a strong focus around teamwork and collaboration with Sales and Delivery playing a vital role to support a focus on maximising sales potential as a business. Main Duties: Ensuring candidates are compliant before interview/before they are placed on a contract Manage, control and own compliance tracker within the team Raising issues to internal/external stakeholders for non-compliance issues Ensure sales reports and programs are completed on time for teams/Directors Control all sales programs centrally and manage expectations on speed/date of delivery Controlling and owning the diary for interviews ensuring maximum percentage of attendance Controlling and owning candidate onboarding and ensuring contracts are sent Communicating with candidates to ensure they are well prepared for interview/ contract Planning/scheduling interviews with client and candidate diaries Checking in candidates and ensuring they attend site Chasing missing timesheets to ensure a smooth process for the Payroll team Tracking and ensuring KPI's are being reported Analysing and administering team pipeline, interview/cv workbook ensuring it is 100% accurate Liaise regularly with the team to ensure full understanding of billings and predictions Manage key programs within team which covers topics such as aftercare, found fee radar and offer management Provide key analysis and metrics to the team to covers areas such as performance, averages, ratios Build strong understanding/management of these to become subject matter expert Advertising and writing job specifications for the team Completing ad-hoc sales tasks required for the team Key Skills Works well under pressure Excellent communication and interpersonal skills Proven track record in administration Process driven Team player Ability to multi-task and prioritise Attention to detail Proficient in Windows & Microsoft applications Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 30, 2024
Full time
Business Support Executive IMMEDIATE START & INTERVIEWS £27k-£30k + Benefits Based near Weybridge, Surrey Full time / Office based Monday to Thursday 8:30am-5:30pm Friday 8:30am-5:00pm Our client based near Weybridge, Surrey, is a family-run Recruitment business. With over 20 years of experience and a commitment to excellence, they have established themselves as market-leading trusted partners to leading companies across the UK and beyond. Reporting into the Operations Manager, the Business Support Executive is responsible for co-ordinating and maintaining the compliance and contract function for our candidates and clients in support the Sales and Delivery teams. There is a strong focus around teamwork and collaboration with Sales and Delivery playing a vital role to support a focus on maximising sales potential as a business. Main Duties: Ensuring candidates are compliant before interview/before they are placed on a contract Manage, control and own compliance tracker within the team Raising issues to internal/external stakeholders for non-compliance issues Ensure sales reports and programs are completed on time for teams/Directors Control all sales programs centrally and manage expectations on speed/date of delivery Controlling and owning the diary for interviews ensuring maximum percentage of attendance Controlling and owning candidate onboarding and ensuring contracts are sent Communicating with candidates to ensure they are well prepared for interview/ contract Planning/scheduling interviews with client and candidate diaries Checking in candidates and ensuring they attend site Chasing missing timesheets to ensure a smooth process for the Payroll team Tracking and ensuring KPI's are being reported Analysing and administering team pipeline, interview/cv workbook ensuring it is 100% accurate Liaise regularly with the team to ensure full understanding of billings and predictions Manage key programs within team which covers topics such as aftercare, found fee radar and offer management Provide key analysis and metrics to the team to covers areas such as performance, averages, ratios Build strong understanding/management of these to become subject matter expert Advertising and writing job specifications for the team Completing ad-hoc sales tasks required for the team Key Skills Works well under pressure Excellent communication and interpersonal skills Proven track record in administration Process driven Team player Ability to multi-task and prioritise Attention to detail Proficient in Windows & Microsoft applications Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Poole are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 15 Hours Per Week including weekends We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 30, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Poole are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 15 Hours Per Week including weekends We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Sales Administrator/ Account Executive Based in Hampton, TW12 area Full time office basedSalary £27,000 per annum (37.5 hours per week) OR £28, 800 per annum (40 hours per week) We are recruiting for a Sales Administrator / Account Executive on behalf of one of our clients, a well-established organisation based in the Hampton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience. Person Specification: - Extensive Account Management or sales administration experience from within industry Customer service background/experience High levels of proficiency in Microsoft Office Ability to produce accurate work to tight deadlines under pressure with excellent time management skills Articulate individual with the ability to communicate clearly in writing and orally Excellent administration skills High level of Customer Care and quality service Problem solving ability Strong team player with strong negotiation skills Data/Information Analysis Empathic, positive, flexible outlook Full Driving Licence Degree educated or equivalent Key Responsibilities: - To act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales Produce new vehicle orders Progress orders advising clients of any change Generate and issue new vehicle contracts and monitor return Arrange new vehicle deliveries / vehicle collections Arrange vehicle re-allocations where required To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary To manage and/or generate monthly customer invoicing and recharges To generate and authorise external supplier orders To produce regular and 'ad-hoc' client reports within defined time-scales To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary To maintain a professional attitude, building and maintaining relationships with internal and external customer To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales To deal with any concerns or issues that may arise, implementing preventative improvements To undertake and complete development solutions as deemed necessary and as required in the performance of the role
Apr 30, 2024
Full time
Sales Administrator/ Account Executive Based in Hampton, TW12 area Full time office basedSalary £27,000 per annum (37.5 hours per week) OR £28, 800 per annum (40 hours per week) We are recruiting for a Sales Administrator / Account Executive on behalf of one of our clients, a well-established organisation based in the Hampton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience. Person Specification: - Extensive Account Management or sales administration experience from within industry Customer service background/experience High levels of proficiency in Microsoft Office Ability to produce accurate work to tight deadlines under pressure with excellent time management skills Articulate individual with the ability to communicate clearly in writing and orally Excellent administration skills High level of Customer Care and quality service Problem solving ability Strong team player with strong negotiation skills Data/Information Analysis Empathic, positive, flexible outlook Full Driving Licence Degree educated or equivalent Key Responsibilities: - To act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales Produce new vehicle orders Progress orders advising clients of any change Generate and issue new vehicle contracts and monitor return Arrange new vehicle deliveries / vehicle collections Arrange vehicle re-allocations where required To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary To manage and/or generate monthly customer invoicing and recharges To generate and authorise external supplier orders To produce regular and 'ad-hoc' client reports within defined time-scales To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary To maintain a professional attitude, building and maintaining relationships with internal and external customer To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales To deal with any concerns or issues that may arise, implementing preventative improvements To undertake and complete development solutions as deemed necessary and as required in the performance of the role
Central Employment Agency (North East) Limited
Washington, Tyne And Wear
Central Employment are delighted to be working in partnership an award-winning, global manufacturing and engineering organisation based in Tyne & Wear. They have a new and pivotal opportunity for a Sales Office Manager, reporting in the Head of Commercial. Sales Office Manager job profile: To ensure consistent customer interaction, service excellence, that robust sales processes are defined and followed leading to the support of profitable growth in sales revenues. With positive planning and effective deployment of sales resource, initiatives to drive continuous improvement and growth will be identified and implemented. Sales Office Manager key responsibilities:- • Collaborate with relevant stakeholders in establishing and recommending the most realistic sales goals for the Company • Assist to develop specific plans and strategies to ensure revenue growth in all Company's products • Provide leadership, guidance, and mentorship to the internal sales team. • Set clear sales objectives and targets for the team and ensure alignment with company goals. • Monitor individual and team performance, providing constructive feedback and coaching as needed. • Foster a collaborative and motivating work environment to maximize team productivity and morale. • Work with the Team on Commercial Viability Investigations (CVI) and New Product Introduction (PPI) • Focus on pricing controls and regular pricing reviews • CRM management and maintenance, ensuring that CRM information is relevant and up to date • Overall responsibility for ensuring a first-class level of administration and customer service throughout the department • Focus on departmental objectives and the achievement of KPIs • Regular communication and support with other departments throughout the business such as Operations, Supply Chain, Technical, Finance and HR • Lead the Digital transition of all commercial processes. From CVI, lead generation, pipeline management through to business and sales analytics. • Evaluate and improve all process and procedures within the department to ensure they are robust and efficient • Assess current business systems and software, their utilisation and future requirement • Estimating and price control (implementing new procedures) • Constantly analyse processes to improve operational efficiency People Management • Help to establish effective programmes to coach, appraise and train sales Experience/Skills required: • Extensive sales and industry experience, a minimum 5-7 years' experience in a sales or office environment, gained from an Engineering, Manufacturing or Industrial setting • A sound understanding of Microsoft Office software, particularly Excel and Power-Bi • Language skills would be advantageous • Strong leadership skills with a proven ability to lead and motivate a team • Excellent oral and written communication skills • Highly analytical with the ability to interpret and utilise complex sales information • An excellent problem solver • Able to operate in a quick-paced and dynamic environment • A clear and logical thinker who can see the 'bigger picture' • The ability to effortlessly integrate into the team and business is essential
Apr 30, 2024
Full time
Central Employment are delighted to be working in partnership an award-winning, global manufacturing and engineering organisation based in Tyne & Wear. They have a new and pivotal opportunity for a Sales Office Manager, reporting in the Head of Commercial. Sales Office Manager job profile: To ensure consistent customer interaction, service excellence, that robust sales processes are defined and followed leading to the support of profitable growth in sales revenues. With positive planning and effective deployment of sales resource, initiatives to drive continuous improvement and growth will be identified and implemented. Sales Office Manager key responsibilities:- • Collaborate with relevant stakeholders in establishing and recommending the most realistic sales goals for the Company • Assist to develop specific plans and strategies to ensure revenue growth in all Company's products • Provide leadership, guidance, and mentorship to the internal sales team. • Set clear sales objectives and targets for the team and ensure alignment with company goals. • Monitor individual and team performance, providing constructive feedback and coaching as needed. • Foster a collaborative and motivating work environment to maximize team productivity and morale. • Work with the Team on Commercial Viability Investigations (CVI) and New Product Introduction (PPI) • Focus on pricing controls and regular pricing reviews • CRM management and maintenance, ensuring that CRM information is relevant and up to date • Overall responsibility for ensuring a first-class level of administration and customer service throughout the department • Focus on departmental objectives and the achievement of KPIs • Regular communication and support with other departments throughout the business such as Operations, Supply Chain, Technical, Finance and HR • Lead the Digital transition of all commercial processes. From CVI, lead generation, pipeline management through to business and sales analytics. • Evaluate and improve all process and procedures within the department to ensure they are robust and efficient • Assess current business systems and software, their utilisation and future requirement • Estimating and price control (implementing new procedures) • Constantly analyse processes to improve operational efficiency People Management • Help to establish effective programmes to coach, appraise and train sales Experience/Skills required: • Extensive sales and industry experience, a minimum 5-7 years' experience in a sales or office environment, gained from an Engineering, Manufacturing or Industrial setting • A sound understanding of Microsoft Office software, particularly Excel and Power-Bi • Language skills would be advantageous • Strong leadership skills with a proven ability to lead and motivate a team • Excellent oral and written communication skills • Highly analytical with the ability to interpret and utilise complex sales information • An excellent problem solver • Able to operate in a quick-paced and dynamic environment • A clear and logical thinker who can see the 'bigger picture' • The ability to effortlessly integrate into the team and business is essential
White label Recruitment are working in partnership with a specialist engineering business in pneumatics & compressors who are extremely highly regarded in the industry with a sought-after reputation, as they are now looking to take on Business Development Manager for the North West. This is a brilliant opportunity for an experienced Sales Engineer in Pneumatics and Compressors, or even a Service Engineer or Internal Salesperson in this field who are looking to get into External Sales as this company invests heavily into the development of their staff, which is why they are No.1 in their niche! This longstanding family run business really values and looks after their staff which is why a lot of the employees have been with the business 30-40years and it is a business that really strives to promote from within so there are some great career progression opportunities. The Role: To increase sales of the whole range of products / service the business offers within the designated patch You will be responsible for managing your own diary whilst developing new and existing business opportunities The sales vary in value from one of compressors to large project work This is a full solution sell for the customer Ensuring the company CRM system is kept up to date of any client transactions The Person: Must have experience pneumatics and or/compressors ideally will consider associated mechanical equipment Have a proven track record of sales achievements in this field They will also consider Service Engineers / Internal Sales looking for their next step up Benefits/Package details: Base salary of £40k £43k Quarterly bonus scheme OTE up to 25% of salary Quarterly product specific enhanced bonus scheme 25 days holiday plus bank holidays 3% contributary pension scheme Private health cover Company Car Laptop & Phone JBRP1_UKTJ
Apr 30, 2024
Full time
White label Recruitment are working in partnership with a specialist engineering business in pneumatics & compressors who are extremely highly regarded in the industry with a sought-after reputation, as they are now looking to take on Business Development Manager for the North West. This is a brilliant opportunity for an experienced Sales Engineer in Pneumatics and Compressors, or even a Service Engineer or Internal Salesperson in this field who are looking to get into External Sales as this company invests heavily into the development of their staff, which is why they are No.1 in their niche! This longstanding family run business really values and looks after their staff which is why a lot of the employees have been with the business 30-40years and it is a business that really strives to promote from within so there are some great career progression opportunities. The Role: To increase sales of the whole range of products / service the business offers within the designated patch You will be responsible for managing your own diary whilst developing new and existing business opportunities The sales vary in value from one of compressors to large project work This is a full solution sell for the customer Ensuring the company CRM system is kept up to date of any client transactions The Person: Must have experience pneumatics and or/compressors ideally will consider associated mechanical equipment Have a proven track record of sales achievements in this field They will also consider Service Engineers / Internal Sales looking for their next step up Benefits/Package details: Base salary of £40k £43k Quarterly bonus scheme OTE up to 25% of salary Quarterly product specific enhanced bonus scheme 25 days holiday plus bank holidays 3% contributary pension scheme Private health cover Company Car Laptop & Phone JBRP1_UKTJ
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. The COO office is looking for an experienced SIPP Technical Operations Director to take responsibility for the day to day management of the new SEI SIPP Operator and SIPP Administration (in-house and outsource service) business. This is a key role in our banking strategy in the UK, expanding our offering and responding to client and market needs. Initial Engagement: To initially act as the senior business lead for the delivery and implementation of the new SEI SIPP Operator and SIPP Administration business before taking on the day to day role of running the business (e.g. to provide leadership, technical input and operational guidance in relation to the: Design and implementation of the Business Plan Design and implementation of the SEI SIPP Product Design and implementation of the Business Operating Model Design and implementation of the IT Integrations and Business Processing Recruitment and implementation of the SIPP Administration Team This is expected to be a c18-month project. Role: This role in the future may be classified as an SMF. The SIPP Administration Team Manager will report directly to you. As well as being responsible for the day-to-day SIPP operation you will also play a key role in: Assisting and developing the SIEL retirement strategy. Developing and enhancing existing solutions. Supporting the launch of new products. Contributing to product pricing and profitability . Additionally, you will serve as the team and market unit's subject matter expert and will be helping to: Define new service offerings. Manage SIPP solution roadmaps and influence wider banking roadmap Support prospect/client agendas. Assist with the business case justification. The position will have interaction with prospects and clients as well as SEI team including: Operations. Sales Teams. Relationship Management. Solutions Vendor Management Internal/external Technical Development teams. Responsibilities: You will be responsible for: Managing the SEI SIPP operation within the defined SEI risk and control framework to support the product and the in-house and outsourced SIPP administration function. Providing support and building subject matter expertise on SEIs retirement solutions: o Efficient operating model o Adherence to regulatory environment o Management information and oversight tools o Client reporting - print vendor and system generated documentation with view to digitization o Oversight of third party vendors o Service Level Agreements (SLAs) Providing technical and operational guidance and input to assist the solutions team: o Ensure there is a forum for agile development by keeping development requirements updated and providing support to solutions managers o Basic oversight of the Product Specifications and Service Guides at pre- and Post Development to highlight areas of potential change to the services. o Gain a good understanding of SEI's approach to Agile (Mid-PSI, PSI Planning, Demos, Inspect and Adapt, Sprints, EST, UAT, etc) o Build relationships across the location including the Asset Management and Institutional teams (Master Trusts, DC/DB pension schemes) Effectively communicating with key stakeholders including: o Supporting the completion of RFPs, sales demonstrations and positioning of solutions within different business operating models o Working with wider solutions and platform teams to build a network and ensure a clear view exists of the front to back service offering and the interactions between these services o Assisting with testing and training of both internal and external resources in the front office solution offering All SIEL employees are responsible for the identification, assessment and control of risks and risk events. Employees will maintain a good understanding of applicable policies, procedures, risk appetites and tolerance relevant to their function and or business unit and are expected to consider current and potential risks when making or informing business decisions. Employees are responsible for the accurate and timely escalation and recording of incidents associated to relevant risks. In addition, employees are responsible for completing all required Risk Management training. Skills, Knowledge and Experience What we need from you: Leadership skills and management experience. Significant pensions industry experience, especially SIPP, with an understanding of both the technical pension requirements as well as market knowledge Experience in outsourcing of Pension products and SIPP administration (participation in product user groups and initiatives (e.g. STAR Experience in preparing and delivering reports highlighting options and recommendations Strong relationship & stakeholder management skills Strong commercial and budgetary understanding Knowledge of the investment processing industry including a good understanding of retail products Proven ability to manage multiple agendas and achieve results Project and change management experience, managing multiple stakeholders. Business writing skills Excellent communication and presentation skills What we would like from you: Ability to make strategic decisions using data and sound judgement Positive attitude and intellectual curiosity Organisational and analytical skills Customer service and client management experience Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun - Please see our website for more information. SEI is an Equal Opportunity Employer and so much more After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week. SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Apr 30, 2024
Full time
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. The COO office is looking for an experienced SIPP Technical Operations Director to take responsibility for the day to day management of the new SEI SIPP Operator and SIPP Administration (in-house and outsource service) business. This is a key role in our banking strategy in the UK, expanding our offering and responding to client and market needs. Initial Engagement: To initially act as the senior business lead for the delivery and implementation of the new SEI SIPP Operator and SIPP Administration business before taking on the day to day role of running the business (e.g. to provide leadership, technical input and operational guidance in relation to the: Design and implementation of the Business Plan Design and implementation of the SEI SIPP Product Design and implementation of the Business Operating Model Design and implementation of the IT Integrations and Business Processing Recruitment and implementation of the SIPP Administration Team This is expected to be a c18-month project. Role: This role in the future may be classified as an SMF. The SIPP Administration Team Manager will report directly to you. As well as being responsible for the day-to-day SIPP operation you will also play a key role in: Assisting and developing the SIEL retirement strategy. Developing and enhancing existing solutions. Supporting the launch of new products. Contributing to product pricing and profitability . Additionally, you will serve as the team and market unit's subject matter expert and will be helping to: Define new service offerings. Manage SIPP solution roadmaps and influence wider banking roadmap Support prospect/client agendas. Assist with the business case justification. The position will have interaction with prospects and clients as well as SEI team including: Operations. Sales Teams. Relationship Management. Solutions Vendor Management Internal/external Technical Development teams. Responsibilities: You will be responsible for: Managing the SEI SIPP operation within the defined SEI risk and control framework to support the product and the in-house and outsourced SIPP administration function. Providing support and building subject matter expertise on SEIs retirement solutions: o Efficient operating model o Adherence to regulatory environment o Management information and oversight tools o Client reporting - print vendor and system generated documentation with view to digitization o Oversight of third party vendors o Service Level Agreements (SLAs) Providing technical and operational guidance and input to assist the solutions team: o Ensure there is a forum for agile development by keeping development requirements updated and providing support to solutions managers o Basic oversight of the Product Specifications and Service Guides at pre- and Post Development to highlight areas of potential change to the services. o Gain a good understanding of SEI's approach to Agile (Mid-PSI, PSI Planning, Demos, Inspect and Adapt, Sprints, EST, UAT, etc) o Build relationships across the location including the Asset Management and Institutional teams (Master Trusts, DC/DB pension schemes) Effectively communicating with key stakeholders including: o Supporting the completion of RFPs, sales demonstrations and positioning of solutions within different business operating models o Working with wider solutions and platform teams to build a network and ensure a clear view exists of the front to back service offering and the interactions between these services o Assisting with testing and training of both internal and external resources in the front office solution offering All SIEL employees are responsible for the identification, assessment and control of risks and risk events. Employees will maintain a good understanding of applicable policies, procedures, risk appetites and tolerance relevant to their function and or business unit and are expected to consider current and potential risks when making or informing business decisions. Employees are responsible for the accurate and timely escalation and recording of incidents associated to relevant risks. In addition, employees are responsible for completing all required Risk Management training. Skills, Knowledge and Experience What we need from you: Leadership skills and management experience. Significant pensions industry experience, especially SIPP, with an understanding of both the technical pension requirements as well as market knowledge Experience in outsourcing of Pension products and SIPP administration (participation in product user groups and initiatives (e.g. STAR Experience in preparing and delivering reports highlighting options and recommendations Strong relationship & stakeholder management skills Strong commercial and budgetary understanding Knowledge of the investment processing industry including a good understanding of retail products Proven ability to manage multiple agendas and achieve results Project and change management experience, managing multiple stakeholders. Business writing skills Excellent communication and presentation skills What we would like from you: Ability to make strategic decisions using data and sound judgement Positive attitude and intellectual curiosity Organisational and analytical skills Customer service and client management experience Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun - Please see our website for more information. SEI is an Equal Opportunity Employer and so much more After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week. SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Job Description : Sales Manager Position: Full Time - 8am to 4.30pm Mon - Thur & 8am to 3.15pm Fri Reports to: Managing Director Salary: Basic £50,000 per annum with open ended commission structure - OTE year 1 £60,000 The Company: Metal Fabrication and Laser Company are seeking a sales Manager to join the team, at their fast-paced modern West Yorkshire Facility Reporting directly to the Managing Director, you will be responsible for increasing Sales across new and existing customers. Duties & Responsibilities : Developing strategic sales plans to increase sales to new & existing customers. Maintain and develop relationships with key clients. Identify and pursue potential new business opportunities. Collaborate with internal teams to ensure excellent customer service levels are met. Provide Quotes to tight deadlines. Manage Sales budgets and provide Forecasts & monthly reports for Directors. Experience/Knowledge: Minimum or 10 years working within a fast-paced manufacturing environment. Ability to read & understand Engineering Drawings. Working Knowledge of MPR system Computer Literate Demonstrated ability to build and maintain strong client relationships Exceptional written and verbal communication/organisation skills. In return we are offering: Competitive Salary Turnover based commission structure. Company Car (iX40m) on completing 3 months' probation period. Company Pension 25 Days Holiday Laptop and Mobile Phone Death in Service Benefit Hospital Plan Opportunity to develop to Sales Director
Apr 30, 2024
Full time
Job Description : Sales Manager Position: Full Time - 8am to 4.30pm Mon - Thur & 8am to 3.15pm Fri Reports to: Managing Director Salary: Basic £50,000 per annum with open ended commission structure - OTE year 1 £60,000 The Company: Metal Fabrication and Laser Company are seeking a sales Manager to join the team, at their fast-paced modern West Yorkshire Facility Reporting directly to the Managing Director, you will be responsible for increasing Sales across new and existing customers. Duties & Responsibilities : Developing strategic sales plans to increase sales to new & existing customers. Maintain and develop relationships with key clients. Identify and pursue potential new business opportunities. Collaborate with internal teams to ensure excellent customer service levels are met. Provide Quotes to tight deadlines. Manage Sales budgets and provide Forecasts & monthly reports for Directors. Experience/Knowledge: Minimum or 10 years working within a fast-paced manufacturing environment. Ability to read & understand Engineering Drawings. Working Knowledge of MPR system Computer Literate Demonstrated ability to build and maintain strong client relationships Exceptional written and verbal communication/organisation skills. In return we are offering: Competitive Salary Turnover based commission structure. Company Car (iX40m) on completing 3 months' probation period. Company Pension 25 Days Holiday Laptop and Mobile Phone Death in Service Benefit Hospital Plan Opportunity to develop to Sales Director
Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS , HD Radio and TiVo . Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 2,000 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment. About the role: This Sr. Director Content Partnerships EMEA role requires deep experience in the media industry and a track record of negotiating and closing high-value deals across EMEA with content providers, streaming services, broadcasters, networks, studios, operators, and/or digital distributors. The role requires a keen understanding of both local content distributors / creators as well as knowledge of local content tastes and preferences. The role also requires fundamental knowledge of international TV advertising models and will be responsible for negotiating advertising partnerships included in distribution agreements. The candidate is comfortable leading a negotiation process and has experience working directly with legal teams. What you will get to do: Negotiate CTV and automotive content distribution agreements with content owners, aggregators, broadcast networks, and vMVPDs across EMEA Build and manage content partnerships with long-term success in mind Manage Xperi's EMEA Content Partnership team and partner with Product and Sales team teams to expand media platform content networks through analysis, competitive positioning, and financial modeling Participate in all aspects of new business development (deal sourcing, financial analysis and forecasting, term sheet drafting, long-form drafting, contract negotiation, closing, on-going relationship management, etc.) Partner with Xperi's Monetization team to maximize value across our advertising business Work with Xperi's Legal team to structure deals, manage installed base of contracts, and negotiate deal renewals Manage and evaluate potential content partners through analysis, market demand/appeal, competitive positioning, and financial modeling Who we are looking for: 8+ years of experience in content distribution or content acquisition for a media or technology company Expert knowledge of EMEA digital content providers and distributors, with the knowledge of in-country content consumption Strong knowledge of the advertising ecosystem and business models (direct, programmatic, audience based selling) Direct managerial experience of content partnership teams Experience working directly with legal teams in negotiating and closing content partnership agreements Experience working with advertising and media sales teams Demonstrated mastery of verbal and written communication skills including the ability to cultivate internal and external relationships Excellent analytical and critical thinking skills. Experience developing strategic recommendations Demonstrated ability to work cross functionally BA/BS required An interest in international traveling : At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success. Rewards include: Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future. Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community. Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities. A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.
Apr 30, 2024
Full time
Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS , HD Radio and TiVo . Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 2,000 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment. About the role: This Sr. Director Content Partnerships EMEA role requires deep experience in the media industry and a track record of negotiating and closing high-value deals across EMEA with content providers, streaming services, broadcasters, networks, studios, operators, and/or digital distributors. The role requires a keen understanding of both local content distributors / creators as well as knowledge of local content tastes and preferences. The role also requires fundamental knowledge of international TV advertising models and will be responsible for negotiating advertising partnerships included in distribution agreements. The candidate is comfortable leading a negotiation process and has experience working directly with legal teams. What you will get to do: Negotiate CTV and automotive content distribution agreements with content owners, aggregators, broadcast networks, and vMVPDs across EMEA Build and manage content partnerships with long-term success in mind Manage Xperi's EMEA Content Partnership team and partner with Product and Sales team teams to expand media platform content networks through analysis, competitive positioning, and financial modeling Participate in all aspects of new business development (deal sourcing, financial analysis and forecasting, term sheet drafting, long-form drafting, contract negotiation, closing, on-going relationship management, etc.) Partner with Xperi's Monetization team to maximize value across our advertising business Work with Xperi's Legal team to structure deals, manage installed base of contracts, and negotiate deal renewals Manage and evaluate potential content partners through analysis, market demand/appeal, competitive positioning, and financial modeling Who we are looking for: 8+ years of experience in content distribution or content acquisition for a media or technology company Expert knowledge of EMEA digital content providers and distributors, with the knowledge of in-country content consumption Strong knowledge of the advertising ecosystem and business models (direct, programmatic, audience based selling) Direct managerial experience of content partnership teams Experience working directly with legal teams in negotiating and closing content partnership agreements Experience working with advertising and media sales teams Demonstrated mastery of verbal and written communication skills including the ability to cultivate internal and external relationships Excellent analytical and critical thinking skills. Experience developing strategic recommendations Demonstrated ability to work cross functionally BA/BS required An interest in international traveling : At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success. Rewards include: Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future. Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community. Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities. A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.
The Role Operational Delivery - Client Responsibility Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards Providing guidance at First Notification of Loss to colleagues responsible for claims processing Quality checking of client / carrier communication from processing colleagues, prior to release by WTW, as appropriate Ad hoc technical & service support to processing colleagues and client Supporting processing colleagues in conjunction with Claims Advocates, to produce accurate and updated renewal information for the Sales team and bespoke reporting / projects for the client as required. Where appropriate, provide input on corrective action required to meet or exceed client expectation Monitoring underwriter / reinsurer / service provider performance and taking appropriate action as required, to deliver pre-defined service standards (including but not limited to Uncorrelated Cash and Bureau debt) Building constructive client and 3rd party relationships, under the guidance of Senior Claims Handler / Claims Manager / Claims Advocate (including but not limited to client / carrier relationship meetings) Understand the client's business and their requirements (operational and other) Maintain awareness of accounts, market developments, claims specific changes together with an understanding of the Key Client Outcomes and Service Delivery Targets within the BU Contribution to a continual improvement culture Provide input to and reference the Willis Quality Index, as appropriate and required Operational Delivery - Claims Handling Responsibility Accountable for the servicing of an allocated portfolio of moderate complexity claims, to meet or exceed client expectation through; Notification to insurers / reinsurers on receipt of a new claim advice, responding where required and providing advice to clients, as appropriate - working with processing colleagues in delivery Manage and resolve client / carrier / internal day-to-day queries seeking assistance as required and from Senior Claims Handlers / Claims Manager / Claim Advocates Work with the Claims Managers to ensure timely delivery of Key Client Outcomes Work with external parties to include Loss Adjusters, Surveyors and Solicitors to ensure timely delivery of Key Client Outcomes Communicate effectively with brokers / advocates to ensure that they chase up market related issues and outstanding broking without delay Drive forward claims settlements with insurers / reinsurers, based on technical and market knowledge Support Sales team in conjunction with Claims Advocates by producing accurate and updated renewal information Ensure the secure, efficient and auditable handling of client monies Ensure that all Financial aspects (including but not limited to Uncorrelated Cash and Bureau debt) are managed and where possible pre-emptive action is taken at an appropriate level to avoid such issues occurring Manage process of client service delivery, adhering to standardised Group policies and procedures and to agreed service standards Ensure adherence to standardised Group policies and procedures, including all WEM and other regulatory requirements Other Take reasonable steps to support management and the Company in the management of the business risks applicable to area of employment, as set out in the BU risk register. The above list is intended to be as accurate a reflection of the role as possible. However, it may be revised from time to time if different tasks commensurate with the role or level of responsibility are needed to be performed and/or when circumstances change. The Requirements GCSEs English and Mathematics Preferably working towards the CII qualification Preferably educated to A level standard or relevant industry experience Skills Good communication skills Attention to detail Ability to organise and prioritise Ability to work in a team and autonomously; and general willingness to learn and grow both yourself and others Ability to build strong working relationships Good time management skills Knowledge/Experience Working with established processes Industry Compliance Awareness Required Mindset And Behaviours Willis Towers Watson Values and Behaviours will underpin all roles and will guide performance criteria At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity
Apr 30, 2024
Full time
The Role Operational Delivery - Client Responsibility Ensuring that claims process outcomes for a defined portfolio of clients meet or exceed expectation through; Monitoring Key Client Outcome performance and taking appropriate action as required, to deliver pre-defined service standards Providing guidance at First Notification of Loss to colleagues responsible for claims processing Quality checking of client / carrier communication from processing colleagues, prior to release by WTW, as appropriate Ad hoc technical & service support to processing colleagues and client Supporting processing colleagues in conjunction with Claims Advocates, to produce accurate and updated renewal information for the Sales team and bespoke reporting / projects for the client as required. Where appropriate, provide input on corrective action required to meet or exceed client expectation Monitoring underwriter / reinsurer / service provider performance and taking appropriate action as required, to deliver pre-defined service standards (including but not limited to Uncorrelated Cash and Bureau debt) Building constructive client and 3rd party relationships, under the guidance of Senior Claims Handler / Claims Manager / Claims Advocate (including but not limited to client / carrier relationship meetings) Understand the client's business and their requirements (operational and other) Maintain awareness of accounts, market developments, claims specific changes together with an understanding of the Key Client Outcomes and Service Delivery Targets within the BU Contribution to a continual improvement culture Provide input to and reference the Willis Quality Index, as appropriate and required Operational Delivery - Claims Handling Responsibility Accountable for the servicing of an allocated portfolio of moderate complexity claims, to meet or exceed client expectation through; Notification to insurers / reinsurers on receipt of a new claim advice, responding where required and providing advice to clients, as appropriate - working with processing colleagues in delivery Manage and resolve client / carrier / internal day-to-day queries seeking assistance as required and from Senior Claims Handlers / Claims Manager / Claim Advocates Work with the Claims Managers to ensure timely delivery of Key Client Outcomes Work with external parties to include Loss Adjusters, Surveyors and Solicitors to ensure timely delivery of Key Client Outcomes Communicate effectively with brokers / advocates to ensure that they chase up market related issues and outstanding broking without delay Drive forward claims settlements with insurers / reinsurers, based on technical and market knowledge Support Sales team in conjunction with Claims Advocates by producing accurate and updated renewal information Ensure the secure, efficient and auditable handling of client monies Ensure that all Financial aspects (including but not limited to Uncorrelated Cash and Bureau debt) are managed and where possible pre-emptive action is taken at an appropriate level to avoid such issues occurring Manage process of client service delivery, adhering to standardised Group policies and procedures and to agreed service standards Ensure adherence to standardised Group policies and procedures, including all WEM and other regulatory requirements Other Take reasonable steps to support management and the Company in the management of the business risks applicable to area of employment, as set out in the BU risk register. The above list is intended to be as accurate a reflection of the role as possible. However, it may be revised from time to time if different tasks commensurate with the role or level of responsibility are needed to be performed and/or when circumstances change. The Requirements GCSEs English and Mathematics Preferably working towards the CII qualification Preferably educated to A level standard or relevant industry experience Skills Good communication skills Attention to detail Ability to organise and prioritise Ability to work in a team and autonomously; and general willingness to learn and grow both yourself and others Ability to build strong working relationships Good time management skills Knowledge/Experience Working with established processes Industry Compliance Awareness Required Mindset And Behaviours Willis Towers Watson Values and Behaviours will underpin all roles and will guide performance criteria At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity
Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow. Maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our brand focus. In doing so, developing his/her client portfolio and achieve ambitious targets. YOUR MISSIONS Achieve one's individual targets and help to achieve the targets of the boutique Achieve individual targets set by the boutique Manager Develop and retain Clientele / Prospects Help team members to meet their own targets by assisting them in the sales process when it is required and provide excellence in doing administrative work Contribute to achieve the overall targets of the boutique by meeting one's own targets and by being a team player Recruit new Clients by attending internal and external events and share ideas for new events Inform Management of new leads and deposits to be added to the central list Demonstrate proactivity by networking to have new contacts Be creative and suggest customer treatments in accordance with management Applying Boucheron policies and procedures Be an ambassador of Boucheron Retail Excellence Follow Boucheron selling ceremony Have complete and accurate knowledge of the Maison's history and creations Respect values and ethical principles of Boucheron and Kering group Know and apply CRM rules by using Boucheron tools Comply with Boucheron safety regulations and security procedures Respect and comply with Boucheron grooming guidelines Learn, implement, and respect internal VM guidelines (visual merchandizing, flowers, music etc.) Contribute to daily operation of the boutique and be a team player Help to maintain and enhance the overall appearance of the boutique Perform administrative duties when required Participate actively in team meetings, group tasks, boutique events and other activities Participate when required to noncommercial tasks: Stock / VM / AS / etc. Contribute, share and conduct morning briefs when required YOUR PROFILE English Fluent mandatory + another language would be an asset Previous experience in a similar role Experience in a luxury service role with face-to-face customer contact Ability to adapt to frequent change and a challenging environment Facility to initiate contact and communication Business Developer (Recruiting VIP Clients) Well versed in Pack office Knowledge of social networks Excellent Communication and networking Skills A strong team player Start date : As soon as possible. "Boucheron is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background."
Apr 30, 2024
Full time
Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow. Maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our brand focus. In doing so, developing his/her client portfolio and achieve ambitious targets. YOUR MISSIONS Achieve one's individual targets and help to achieve the targets of the boutique Achieve individual targets set by the boutique Manager Develop and retain Clientele / Prospects Help team members to meet their own targets by assisting them in the sales process when it is required and provide excellence in doing administrative work Contribute to achieve the overall targets of the boutique by meeting one's own targets and by being a team player Recruit new Clients by attending internal and external events and share ideas for new events Inform Management of new leads and deposits to be added to the central list Demonstrate proactivity by networking to have new contacts Be creative and suggest customer treatments in accordance with management Applying Boucheron policies and procedures Be an ambassador of Boucheron Retail Excellence Follow Boucheron selling ceremony Have complete and accurate knowledge of the Maison's history and creations Respect values and ethical principles of Boucheron and Kering group Know and apply CRM rules by using Boucheron tools Comply with Boucheron safety regulations and security procedures Respect and comply with Boucheron grooming guidelines Learn, implement, and respect internal VM guidelines (visual merchandizing, flowers, music etc.) Contribute to daily operation of the boutique and be a team player Help to maintain and enhance the overall appearance of the boutique Perform administrative duties when required Participate actively in team meetings, group tasks, boutique events and other activities Participate when required to noncommercial tasks: Stock / VM / AS / etc. Contribute, share and conduct morning briefs when required YOUR PROFILE English Fluent mandatory + another language would be an asset Previous experience in a similar role Experience in a luxury service role with face-to-face customer contact Ability to adapt to frequent change and a challenging environment Facility to initiate contact and communication Business Developer (Recruiting VIP Clients) Well versed in Pack office Knowledge of social networks Excellent Communication and networking Skills A strong team player Start date : As soon as possible. "Boucheron is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background."
A fantastic opportunity has arisen for an experienced Account Director to join the MOI team. This exciting role within the Client Services team is a great opportunity for a talented and passionate Account Director to work with some of the world's leading technology clients. The role requires strong communication skills, clear thinking and experience in developing integrated marketing programs. You would lead an account team in providing strategic direction, financial management and day-to-day operations for a specific portfolio of client accounts. This involves lending team oversight in the planning, creation and implementation of campaigns while ensuring quality of work and delivery of services to the highest standard. Responsibilities: Client Relationship Management: Act as the main point of contact for senior-level clients, building and nurturing strong relationships based on trust and effective communication. Understand clients' business objectives, marketing goals, and challenges to provide strategic recommendations and solutions. Regularly meet with clients to discuss campaign performance, present new ideas, and identify opportunities for growth. Organise regular opportunities for client engagement; entertainment, workshops, debriefs and presentations. Responsible for overall client satisfaction; raising and solving issues before they arise. Account Team Leadership: Manage and mentor a team of account managers, coordinators, and specialists to ensure the successful implementation of marketing strategies and campaigns. Provide clear direction, feedback, and support to account team members, fostering their professional growth and development. Collaborate with and contribute to cross-functional teams, including creative, strategy, and analytics, to deliver integrated marketing solutions. Help to foster a culture of excellence, actively contributing to team development and culture, and showcasing key projects to the agency. Share industry insights and thought leadership with clients and internal teams to drive innovation and creative solutions. Strategic Planning and Campaign Execution: Oversee multiple client accounts and campaigns simultaneously. Lead the development and execution of comprehensive, integrated marketing campaigns, including digital marketing, advertising, social media, content creation, and events. Ensure strategic development of client briefs, offering innovative solutions and aligning campaigns with clients' objectives and broader business goals. Oversee and attend client WIPs (as appropriate), set and prepare regular client QBRs to ensure value and insight is delivered. Oversee and approve campaign budgets, timelines, and deliverables, ensuring they are met within established parameters. Maintain and report on project profitability, team utilisation, customer insights and trends. Business Development: Take charge of account health & growth; implement and drive strategic growth plans, considering short, medium, and long-term goals and targets. Expand existing client relationships by identifying opportunities for upselling and cross-selling additional services. Identify and pursue new business leads through proactive prospecting, networking, referrals, and outreach. Ensure the accurate tracking and maintenance of all deals, opportunities, client contacts, and communications in HubSpot, and update the Revenue team on client engagement efforts. Coordinate and participate in pitches and presentations, showcasing agency capabilities and expertise to potential clients. Performance Tracking and Reporting: Monitor and analyze campaign performance, providing regular reports and insights to clients, highlighting key metrics and recommendations for optimization. Identify areas for improvement and proactively propose solutions to enhance campaign performance. Industry Knowledge and Trends: Stay up to date with industry trends, emerging technologies, and best practices in marketing and advertising. Share industry insights and thought leadership with clients and internal teams to drive innovation and creative solutions. Requirements : Bachelor's degree in marketing, business administration, or a related field. Proven experience (5+ years) in account management or similar role within an agency or marketing firm (B2B marketing experience is a definite plus). Strong knowledge of marketing principles, strategies, and tactics across various channels and industries. Excellent client relationship management skills, with a demonstrated ability to build and maintain long-term partnerships. Strong leadership and team management abilities, with experience in mentoring and developing account teams. Exceptional communication, negotiation, and presentation skills, both written and verbal. Strategic thinking and problem-solving capabilities, with a focus on achieving business objectives. Proven track record of successfully managing and executing complex marketing campaigns and projects. Proficient in using marketing analytics tools and platforms to track and measure campaign performance. Ability to work under pressure, meet tight deadlines, and manage multiple priorities simultaneously. Strong business acumen and understanding of budgeting, financials, and profitability. Flexibility to travel and attend client meetings and industry events as required. This job description provides a general overview and may be subject to modifications or additions based on the specific requirements and needs. What we offer Company pension Flexible blended working policy with 2 days per week in our London office - work the way that best suits you 23 days paid leave with annual increases after a period of service. 3 days to be taken over Christmas/New Year and a day off on your birthday Cycle to work scheme Refer a friend scheme Access to MOI's M University training platform to help you grow Employee rewards and recognition programme Wellness days throughout the year About MOI MOI is the world's leading global multi-specialist B2B agency, with offices in London, New York, Seattle, Dubai, Singapore, Munich, and Sydney. As Best Agency of the Year (B2B Marketing Awards 2022) and Best Company to Work For (Best Companies), we're committed to redefining the business of creativity as the catalyst for B2B growth. Why? Because we believe B2B experiences can be so much better. We embrace different and deliver on our vision through our proprietary approach to strategy-informed creative thinking. Our Turning Heads methodology combines the best of strategic consulting, creative thinking, media, technology, and sales expertise. This enables us to develop intelligent, head-turning solutions which creates change and empowers our clients to differentiate, transform, and grow. Some of the world's largest tech organisations trust us to turn the heads that count, including Adobe, Ciena, Dropbox, Facebook, AWS, Google Cloud, Oracle, ServiceNow and Proofpoint. Equal Opportunities We are committed to creating a workplace that values equality, diversity, and inclusion. We believe that a diverse and inclusive workforce not only fosters innovation but also ensures that every individual's unique perspective is celebrated and respected. We are an equal opportunities employer and are dedicated to providing a work environment that embraces all backgrounds, experiences, and perspectives. At MOI, all qualified applicants will be considered for employment without regard to age, disability, ethnicity, sexual orientation or any other protected basis under appropriate law. we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please let us know in your application if you require an accommodation during the interview process.
Apr 30, 2024
Full time
A fantastic opportunity has arisen for an experienced Account Director to join the MOI team. This exciting role within the Client Services team is a great opportunity for a talented and passionate Account Director to work with some of the world's leading technology clients. The role requires strong communication skills, clear thinking and experience in developing integrated marketing programs. You would lead an account team in providing strategic direction, financial management and day-to-day operations for a specific portfolio of client accounts. This involves lending team oversight in the planning, creation and implementation of campaigns while ensuring quality of work and delivery of services to the highest standard. Responsibilities: Client Relationship Management: Act as the main point of contact for senior-level clients, building and nurturing strong relationships based on trust and effective communication. Understand clients' business objectives, marketing goals, and challenges to provide strategic recommendations and solutions. Regularly meet with clients to discuss campaign performance, present new ideas, and identify opportunities for growth. Organise regular opportunities for client engagement; entertainment, workshops, debriefs and presentations. Responsible for overall client satisfaction; raising and solving issues before they arise. Account Team Leadership: Manage and mentor a team of account managers, coordinators, and specialists to ensure the successful implementation of marketing strategies and campaigns. Provide clear direction, feedback, and support to account team members, fostering their professional growth and development. Collaborate with and contribute to cross-functional teams, including creative, strategy, and analytics, to deliver integrated marketing solutions. Help to foster a culture of excellence, actively contributing to team development and culture, and showcasing key projects to the agency. Share industry insights and thought leadership with clients and internal teams to drive innovation and creative solutions. Strategic Planning and Campaign Execution: Oversee multiple client accounts and campaigns simultaneously. Lead the development and execution of comprehensive, integrated marketing campaigns, including digital marketing, advertising, social media, content creation, and events. Ensure strategic development of client briefs, offering innovative solutions and aligning campaigns with clients' objectives and broader business goals. Oversee and attend client WIPs (as appropriate), set and prepare regular client QBRs to ensure value and insight is delivered. Oversee and approve campaign budgets, timelines, and deliverables, ensuring they are met within established parameters. Maintain and report on project profitability, team utilisation, customer insights and trends. Business Development: Take charge of account health & growth; implement and drive strategic growth plans, considering short, medium, and long-term goals and targets. Expand existing client relationships by identifying opportunities for upselling and cross-selling additional services. Identify and pursue new business leads through proactive prospecting, networking, referrals, and outreach. Ensure the accurate tracking and maintenance of all deals, opportunities, client contacts, and communications in HubSpot, and update the Revenue team on client engagement efforts. Coordinate and participate in pitches and presentations, showcasing agency capabilities and expertise to potential clients. Performance Tracking and Reporting: Monitor and analyze campaign performance, providing regular reports and insights to clients, highlighting key metrics and recommendations for optimization. Identify areas for improvement and proactively propose solutions to enhance campaign performance. Industry Knowledge and Trends: Stay up to date with industry trends, emerging technologies, and best practices in marketing and advertising. Share industry insights and thought leadership with clients and internal teams to drive innovation and creative solutions. Requirements : Bachelor's degree in marketing, business administration, or a related field. Proven experience (5+ years) in account management or similar role within an agency or marketing firm (B2B marketing experience is a definite plus). Strong knowledge of marketing principles, strategies, and tactics across various channels and industries. Excellent client relationship management skills, with a demonstrated ability to build and maintain long-term partnerships. Strong leadership and team management abilities, with experience in mentoring and developing account teams. Exceptional communication, negotiation, and presentation skills, both written and verbal. Strategic thinking and problem-solving capabilities, with a focus on achieving business objectives. Proven track record of successfully managing and executing complex marketing campaigns and projects. Proficient in using marketing analytics tools and platforms to track and measure campaign performance. Ability to work under pressure, meet tight deadlines, and manage multiple priorities simultaneously. Strong business acumen and understanding of budgeting, financials, and profitability. Flexibility to travel and attend client meetings and industry events as required. This job description provides a general overview and may be subject to modifications or additions based on the specific requirements and needs. What we offer Company pension Flexible blended working policy with 2 days per week in our London office - work the way that best suits you 23 days paid leave with annual increases after a period of service. 3 days to be taken over Christmas/New Year and a day off on your birthday Cycle to work scheme Refer a friend scheme Access to MOI's M University training platform to help you grow Employee rewards and recognition programme Wellness days throughout the year About MOI MOI is the world's leading global multi-specialist B2B agency, with offices in London, New York, Seattle, Dubai, Singapore, Munich, and Sydney. As Best Agency of the Year (B2B Marketing Awards 2022) and Best Company to Work For (Best Companies), we're committed to redefining the business of creativity as the catalyst for B2B growth. Why? Because we believe B2B experiences can be so much better. We embrace different and deliver on our vision through our proprietary approach to strategy-informed creative thinking. Our Turning Heads methodology combines the best of strategic consulting, creative thinking, media, technology, and sales expertise. This enables us to develop intelligent, head-turning solutions which creates change and empowers our clients to differentiate, transform, and grow. Some of the world's largest tech organisations trust us to turn the heads that count, including Adobe, Ciena, Dropbox, Facebook, AWS, Google Cloud, Oracle, ServiceNow and Proofpoint. Equal Opportunities We are committed to creating a workplace that values equality, diversity, and inclusion. We believe that a diverse and inclusive workforce not only fosters innovation but also ensures that every individual's unique perspective is celebrated and respected. We are an equal opportunities employer and are dedicated to providing a work environment that embraces all backgrounds, experiences, and perspectives. At MOI, all qualified applicants will be considered for employment without regard to age, disability, ethnicity, sexual orientation or any other protected basis under appropriate law. we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please let us know in your application if you require an accommodation during the interview process.
We are looking for a Billing and Credit Control Assistant to join VPS Power in Manchester. Over 40 years experience in testing and advisory services, supporting the global power industry. WHAT WE DO With over 40 years experience in testing and advisory services, supporting the global power industry, we have consistently provided innovative solutions for the provision of damage prevention services, to actively protect our customers people, assets and the environment. The Power Industry trusts us to provide market-leading services in relation to fuel, lubricating oil and transformer oil testing. Our services are delivered to the highest accredited standards, using our independent position, experience and expertise. VPS Power is part of the larger VPS group, a global market leader in Fuel Quality Testing, Oil Conditioning Monitoring and Transformer Oil Testing. THE OPPORTUNITY As the Billing and Credit Control Assistant at VPS Power, you will be an integral part of our global finance team, responsible for assisting with billing processes, managing customer accounts, and supporting credit management activities. You will work closely with internal global departments and external customers to ensure accurate and timely billing, resolve billing inquiries, and optimize credit processes. Working Location: VPS Power offices - Manchester. Hybrid working is an option after initial onboarding process. Working hours: 30 - 37.5 Hours/4-5 days (VPS work on 37.5 hour weeks) YOUR RESPONSIBILITIES Maintain and update changes in the contract management system. Timely invoicing of sales orders of assigned customers/regions. Flag deviations from the company billing matrix to reduce & control exceptions in the billing process. Investigate & follow up on customer queries/complaints about invoices. Act as an advisor for all Billing / Order-to-cash activities. Open to work on continuous improvements in the billing process. Prepare ad hoc overviews on billing for the Customer Services Manager and Business Manager. Ensure proper filing of customer communication & correspondence for audit purposes. Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum. High volume of calls and emails chasing from debtors. Liaise with the Customer Services Manager and Business Manager regarding overdue/disputed accounts. Disputes review every week with escalation to Customer Services Manager and Business Manager as appropriate. Dealing with accounts that have gone into liquidation including liaising with administrators. Assessment of creditworthiness of potential and existing customers including determining credit limits and payment terms. Report monthly to the Customer Services Manager and Business Manager about the status of creditors. WHAT WE'RE LOOKING FOR A professional qualification in finance ideally. Minimum 2 years' experience working within a similar role. Skilled in Microsoft Office with advanced Excel skills. Experience in Billing & Credit Control systems is essential. Excellent written and verbal communication skills. Team player and comfortable in a multicultural and international environment. Must possess and demonstrate a high degree of integrity. Commitment to continuous improvement. Strong communication, analytical, and organisation skills. Experience with establishing and maintaining effective work relationships. Ability to effectively cope with change and multi-task. Must be organized, detail-oriented, and able to efficiently function under pressure and produce detailed, error-free work within limited timeframes. OUR OFFER TO YOU Together with the below compensations, we offer a challenging position within a market leading organisation. Competitive Base Salary Minimum of 20 days annual leave excluding bank holidays, which can increase to 25 with tenure. Attractive pension plan Opportunities to develop professionally and personally
Apr 30, 2024
Full time
We are looking for a Billing and Credit Control Assistant to join VPS Power in Manchester. Over 40 years experience in testing and advisory services, supporting the global power industry. WHAT WE DO With over 40 years experience in testing and advisory services, supporting the global power industry, we have consistently provided innovative solutions for the provision of damage prevention services, to actively protect our customers people, assets and the environment. The Power Industry trusts us to provide market-leading services in relation to fuel, lubricating oil and transformer oil testing. Our services are delivered to the highest accredited standards, using our independent position, experience and expertise. VPS Power is part of the larger VPS group, a global market leader in Fuel Quality Testing, Oil Conditioning Monitoring and Transformer Oil Testing. THE OPPORTUNITY As the Billing and Credit Control Assistant at VPS Power, you will be an integral part of our global finance team, responsible for assisting with billing processes, managing customer accounts, and supporting credit management activities. You will work closely with internal global departments and external customers to ensure accurate and timely billing, resolve billing inquiries, and optimize credit processes. Working Location: VPS Power offices - Manchester. Hybrid working is an option after initial onboarding process. Working hours: 30 - 37.5 Hours/4-5 days (VPS work on 37.5 hour weeks) YOUR RESPONSIBILITIES Maintain and update changes in the contract management system. Timely invoicing of sales orders of assigned customers/regions. Flag deviations from the company billing matrix to reduce & control exceptions in the billing process. Investigate & follow up on customer queries/complaints about invoices. Act as an advisor for all Billing / Order-to-cash activities. Open to work on continuous improvements in the billing process. Prepare ad hoc overviews on billing for the Customer Services Manager and Business Manager. Ensure proper filing of customer communication & correspondence for audit purposes. Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum. High volume of calls and emails chasing from debtors. Liaise with the Customer Services Manager and Business Manager regarding overdue/disputed accounts. Disputes review every week with escalation to Customer Services Manager and Business Manager as appropriate. Dealing with accounts that have gone into liquidation including liaising with administrators. Assessment of creditworthiness of potential and existing customers including determining credit limits and payment terms. Report monthly to the Customer Services Manager and Business Manager about the status of creditors. WHAT WE'RE LOOKING FOR A professional qualification in finance ideally. Minimum 2 years' experience working within a similar role. Skilled in Microsoft Office with advanced Excel skills. Experience in Billing & Credit Control systems is essential. Excellent written and verbal communication skills. Team player and comfortable in a multicultural and international environment. Must possess and demonstrate a high degree of integrity. Commitment to continuous improvement. Strong communication, analytical, and organisation skills. Experience with establishing and maintaining effective work relationships. Ability to effectively cope with change and multi-task. Must be organized, detail-oriented, and able to efficiently function under pressure and produce detailed, error-free work within limited timeframes. OUR OFFER TO YOU Together with the below compensations, we offer a challenging position within a market leading organisation. Competitive Base Salary Minimum of 20 days annual leave excluding bank holidays, which can increase to 25 with tenure. Attractive pension plan Opportunities to develop professionally and personally