Role: Partner Business Manager Location: Field Based Salary: £85,000 Per Annum (OTE) Fantastic Hours: Monday to Friday 09:00-17:30 The task at hand: The Partner Business Manager (PBM) is focused on maintaining revenue and margin by supporting each Partner within their territory. Reporting to the Partner Sales Director, the PBM is responsible for developing and growing Partner relationships through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry- You have strong customer service skills and you are passionate about providing a fantastic Partner experience- You can work logically, consistently and accurately- You are enthusiastic, self-motivated and willing to operate flexibly- You can work on several tasks at once and prioritise own workload- You have the ability to develop effective working relationships with a range of Partners and Suppliers- You can work under pressure, to deadlines and within budgets- You are creative and innovative- You have an understanding of all aspects of business challenges- You have the ability to engage all levels of Business Stakeholders and drive desirable outcomes What you'll be busy doing: - Regular calls, video calls and face to face meetings with Partners within their territory- Supporting Partners to increase sales, maximising profitability and growth- Manage relationships with Partners at all levels up to Director/Business Owner- Supporting Partner complaints through to resolution and following the Partner Service plan- Actively seek new partner and new product opportunities- Support the development of our sales accreditation process for all products- Supporting partner onboarding & enablement- Present realistic forecasts for their Partners- Demonstrate effective communication and integration with teams across the business to achieve sales objectives- Understand the technology, business strategies and market forces that influence Partner's business and sales decisions Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 30, 2024
Full time
Role: Partner Business Manager Location: Field Based Salary: £85,000 Per Annum (OTE) Fantastic Hours: Monday to Friday 09:00-17:30 The task at hand: The Partner Business Manager (PBM) is focused on maintaining revenue and margin by supporting each Partner within their territory. Reporting to the Partner Sales Director, the PBM is responsible for developing and growing Partner relationships through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry- You have strong customer service skills and you are passionate about providing a fantastic Partner experience- You can work logically, consistently and accurately- You are enthusiastic, self-motivated and willing to operate flexibly- You can work on several tasks at once and prioritise own workload- You have the ability to develop effective working relationships with a range of Partners and Suppliers- You can work under pressure, to deadlines and within budgets- You are creative and innovative- You have an understanding of all aspects of business challenges- You have the ability to engage all levels of Business Stakeholders and drive desirable outcomes What you'll be busy doing: - Regular calls, video calls and face to face meetings with Partners within their territory- Supporting Partners to increase sales, maximising profitability and growth- Manage relationships with Partners at all levels up to Director/Business Owner- Supporting Partner complaints through to resolution and following the Partner Service plan- Actively seek new partner and new product opportunities- Support the development of our sales accreditation process for all products- Supporting partner onboarding & enablement- Present realistic forecasts for their Partners- Demonstrate effective communication and integration with teams across the business to achieve sales objectives- Understand the technology, business strategies and market forces that influence Partner's business and sales decisions Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Evolve is working with a brand-new client, where the people are the heart of everything they do, and your work will affect the lives of hundreds of people every day. We have various great opportunities to join a leading supermarket pharmacy chain as Pharmacist Managers on a permanent basis, working a minimum of 36 hours per week over 5 days. There are early and late shifts available, so applicants must be flexible to work both shift patterns. Paying £42,895 to £64,879 (£22.91 to £34.66 p/h) depending on experience and branch. Our client also offers excellent benefits that help make it a great place to work, including annual bonus at 20%, GPhC fees covered, store savings and more! Branches available: Norwich (NR7) Ipswich (IP5) Newark (NG22) Northampton (NN3) Blackburn (BB4) Leyland (PR25) Falkirk (FK1) Newbury (RG14) Aylesbury (HP19) Ramsgate (CT12) Swindon (SN1) Hastings (TN38) Cardiff (CF5) Ideal Requirements for the Pharmacist Manager: GPhC registered Pharmacist. Pharmacy management experience is highly desirable. Passionate about leading and empowering a team. Approachable and customer-focussed attitude. Role Responsibilities for the Pharmacist Manager: Supply prescriptions, deliver a range of NHS and Private services and provide healthcare advice to customers. Play an active role in charities support programme giving advice to people in the community at risk of, or living with, cancer, heart disease, and diabetes. Lead, train, and develop colleagues. Use a planning system to ensure pharmacy staff are available, so you re always there to meet our customers needs. Recruitment Process 1 stage interview process. Interested? Please click apply, or contact the pharmacy team for more details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.
Apr 30, 2024
Full time
Evolve is working with a brand-new client, where the people are the heart of everything they do, and your work will affect the lives of hundreds of people every day. We have various great opportunities to join a leading supermarket pharmacy chain as Pharmacist Managers on a permanent basis, working a minimum of 36 hours per week over 5 days. There are early and late shifts available, so applicants must be flexible to work both shift patterns. Paying £42,895 to £64,879 (£22.91 to £34.66 p/h) depending on experience and branch. Our client also offers excellent benefits that help make it a great place to work, including annual bonus at 20%, GPhC fees covered, store savings and more! Branches available: Norwich (NR7) Ipswich (IP5) Newark (NG22) Northampton (NN3) Blackburn (BB4) Leyland (PR25) Falkirk (FK1) Newbury (RG14) Aylesbury (HP19) Ramsgate (CT12) Swindon (SN1) Hastings (TN38) Cardiff (CF5) Ideal Requirements for the Pharmacist Manager: GPhC registered Pharmacist. Pharmacy management experience is highly desirable. Passionate about leading and empowering a team. Approachable and customer-focussed attitude. Role Responsibilities for the Pharmacist Manager: Supply prescriptions, deliver a range of NHS and Private services and provide healthcare advice to customers. Play an active role in charities support programme giving advice to people in the community at risk of, or living with, cancer, heart disease, and diabetes. Lead, train, and develop colleagues. Use a planning system to ensure pharmacy staff are available, so you re always there to meet our customers needs. Recruitment Process 1 stage interview process. Interested? Please click apply, or contact the pharmacy team for more details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.
Description - ExternalSome careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients HSBC Insurance, UK are responsible for the manufacturing, sourcing and supply of insurance products and services for HSBC UK, first direct, M&S Bank and Commercial Banking, with external distribution for several product lines under both the HSBC and other brands. The Business Implementation Officer will support the delivery of regulatory/mandatory/strategic projects into Operations through the introduction of new technology and system functionality, business reengineering and/or restructuring. You will also provide a quality service in the implementation of projects designed to improve customer service and reduce costs to the business and support the management of operational risks resulting from change initiatives. This is a fantastic opportunity to secure a role within Insurance Operations and gain a wealth of knowledge across Insurance UK. Your responsibilities will include the following: Support the implementation of change activity projects into Insurance operations, in line with agreed guidelines and methodology. Work collaboratively with key stakeholders and specialist areas, seeking guidance where required. Support the effective resolution of any risks or issues that could impact the outcome of the project, to prevent potential customer or business impacts. Undertake and oversee User Acceptance Testing to ensure accuracy of system changes made during a project. Produce detailed project documentation. Also, carry out analysis to create and monitor high-level and comprehensive plans for the attention of different levels of management and staff. To be successful in this role you should meet the following requirements: Previous experience working in a transformation or change environment. A demonstrable background in problem solving, ownership and taking initiative. The ability to quickly understand new or complex information, with a keen sense of attention to detail, project planning and time management skills. Strong written and verbal communication skills. Experience of working in the Insurance sector, or having an Operations background is desirable, along with knowledge of Jira, Confluence and Agile project methodology. This is a full-time role and the base location for this role will be central Bristol. There may be the opportunity for hybrid working subject to business agreement. Opening up a world of opportunity Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk: Email: Telephone: +.
Apr 30, 2024
Full time
Description - ExternalSome careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients HSBC Insurance, UK are responsible for the manufacturing, sourcing and supply of insurance products and services for HSBC UK, first direct, M&S Bank and Commercial Banking, with external distribution for several product lines under both the HSBC and other brands. The Business Implementation Officer will support the delivery of regulatory/mandatory/strategic projects into Operations through the introduction of new technology and system functionality, business reengineering and/or restructuring. You will also provide a quality service in the implementation of projects designed to improve customer service and reduce costs to the business and support the management of operational risks resulting from change initiatives. This is a fantastic opportunity to secure a role within Insurance Operations and gain a wealth of knowledge across Insurance UK. Your responsibilities will include the following: Support the implementation of change activity projects into Insurance operations, in line with agreed guidelines and methodology. Work collaboratively with key stakeholders and specialist areas, seeking guidance where required. Support the effective resolution of any risks or issues that could impact the outcome of the project, to prevent potential customer or business impacts. Undertake and oversee User Acceptance Testing to ensure accuracy of system changes made during a project. Produce detailed project documentation. Also, carry out analysis to create and monitor high-level and comprehensive plans for the attention of different levels of management and staff. To be successful in this role you should meet the following requirements: Previous experience working in a transformation or change environment. A demonstrable background in problem solving, ownership and taking initiative. The ability to quickly understand new or complex information, with a keen sense of attention to detail, project planning and time management skills. Strong written and verbal communication skills. Experience of working in the Insurance sector, or having an Operations background is desirable, along with knowledge of Jira, Confluence and Agile project methodology. This is a full-time role and the base location for this role will be central Bristol. There may be the opportunity for hybrid working subject to business agreement. Opening up a world of opportunity Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk: Email: Telephone: +.
Company & Role Overview: Skan is an industry-leading process intelligence platform that is built on the foundation of AI, Computer vision and advanced analytics. Leading global enterprises are adopting Skan to transform their operations, technology, and customer service processes to deliver financial, regulatory, and operational excellence benefits. Skan offers disruptive advantages to our clients in terms of cost, speed, agility, and scale that is unmatched in the industry. For this position, we are looking for remote candidates located in the EMEA. We're looking for our first all-star Business Development leader in EMEA who will be responsible for developing and executing the go-to-market strategy for Skan's platform offering built on individualized business cases by customers. You will have the opportunity to identify and establish relationships with key corporate C-level representatives and business unit managers through prospecting, marketing leads and expansion of existing contacts within accounts. The role will include travel and include customers across multiple geographies in EMEA, including Germany, France, and Benelux, amongst others. What you will do at Skan: Hunt down and discover new opportunities; includes attending key conference and events, building Skan's presence with the right audience and building the pipeline Build and nurture a strong sales pipeline and forecast through discovery calls and meetings Drive the E2E sales process, from sourcing, discovery, product demonstration through approval and contracting Build trusted relationship with customers through understanding their problems, challenges and objectives Actively source growth and upsell opportunities with Strategic customers, and engage regularly with senior-level leaders at these customers Work with senior stakeholders at Customers to create the right solution and business case to drive adoption and investment decisions Build industry knowledge and context on use cases, collaborating with cross-functional stakeholders; on expansion opportunities, work closely with the team to lead the right conversation at customers Accurately manage and update all information in Skan's CRM system, maintaining an accurate forecast of all opportunities Build awareness for Skan they Partner Ecosystem, as needed Establish Skan's presence in EMEA, grow the team and the EMEA customer footprint What you will bring to Skan: 10+ years of experience, with at least 5 years in a business development capacity Deep domain expertise in financial services or insurance, with an understanding of the industry problem space and solutions Managed and sold SaaS products, preferably around process mining, process discovery, and robotic process automation Excellent executive presence and presentation skills, with an ability to work with senior enterprise leaders and an intimate understanding of the value creation sale Can demonstrate results from own pipeline generation while nurturing large strategic accounts Demonstrated ability to manage both direct and indirect opportunities from net new prospects and current customers Experienced in a new business Sales role ideally within a similar start up and high growth organization Strong ownership orientation and comfort with ambiguity Experience managing teams in a fast-paced environment Nice to have: Strong analytical and writing abilities Must have experience in selling enterprise software products to business and operations leaders in the areas related to business process management, automation, AI and analytics A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe Excellent thought leadership traits with the ability to successfully drive fundamental changes to business processes Entrepreneurial spirit/attitude, flexibility toward dynamic change Health benefits Retirement Plan Generous time off policy Work From Home Stock Option Plan Skan is committed to an inclusive and diverse work environment. As an equal opportunity employer, we do not discriminate based on gender, sexuality, race, color, disability or any other legally protected status.
Apr 30, 2024
Full time
Company & Role Overview: Skan is an industry-leading process intelligence platform that is built on the foundation of AI, Computer vision and advanced analytics. Leading global enterprises are adopting Skan to transform their operations, technology, and customer service processes to deliver financial, regulatory, and operational excellence benefits. Skan offers disruptive advantages to our clients in terms of cost, speed, agility, and scale that is unmatched in the industry. For this position, we are looking for remote candidates located in the EMEA. We're looking for our first all-star Business Development leader in EMEA who will be responsible for developing and executing the go-to-market strategy for Skan's platform offering built on individualized business cases by customers. You will have the opportunity to identify and establish relationships with key corporate C-level representatives and business unit managers through prospecting, marketing leads and expansion of existing contacts within accounts. The role will include travel and include customers across multiple geographies in EMEA, including Germany, France, and Benelux, amongst others. What you will do at Skan: Hunt down and discover new opportunities; includes attending key conference and events, building Skan's presence with the right audience and building the pipeline Build and nurture a strong sales pipeline and forecast through discovery calls and meetings Drive the E2E sales process, from sourcing, discovery, product demonstration through approval and contracting Build trusted relationship with customers through understanding their problems, challenges and objectives Actively source growth and upsell opportunities with Strategic customers, and engage regularly with senior-level leaders at these customers Work with senior stakeholders at Customers to create the right solution and business case to drive adoption and investment decisions Build industry knowledge and context on use cases, collaborating with cross-functional stakeholders; on expansion opportunities, work closely with the team to lead the right conversation at customers Accurately manage and update all information in Skan's CRM system, maintaining an accurate forecast of all opportunities Build awareness for Skan they Partner Ecosystem, as needed Establish Skan's presence in EMEA, grow the team and the EMEA customer footprint What you will bring to Skan: 10+ years of experience, with at least 5 years in a business development capacity Deep domain expertise in financial services or insurance, with an understanding of the industry problem space and solutions Managed and sold SaaS products, preferably around process mining, process discovery, and robotic process automation Excellent executive presence and presentation skills, with an ability to work with senior enterprise leaders and an intimate understanding of the value creation sale Can demonstrate results from own pipeline generation while nurturing large strategic accounts Demonstrated ability to manage both direct and indirect opportunities from net new prospects and current customers Experienced in a new business Sales role ideally within a similar start up and high growth organization Strong ownership orientation and comfort with ambiguity Experience managing teams in a fast-paced environment Nice to have: Strong analytical and writing abilities Must have experience in selling enterprise software products to business and operations leaders in the areas related to business process management, automation, AI and analytics A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe Excellent thought leadership traits with the ability to successfully drive fundamental changes to business processes Entrepreneurial spirit/attitude, flexibility toward dynamic change Health benefits Retirement Plan Generous time off policy Work From Home Stock Option Plan Skan is committed to an inclusive and diverse work environment. As an equal opportunity employer, we do not discriminate based on gender, sexuality, race, color, disability or any other legally protected status.
Project Manager Technical Migration Software Hybrid York £55k + Bonus I am working closely with an established financial services institution, providing tailored insurance solutions to businesses and homes. They're looking for a skilled technical Project Manager, to lead best business practice around project lifecycle and agile delivery. You will be facilitating a migration from legacy systems and developing a library for new applications that they are creating. You'll be given a lot autonomy to challenge their current processes and really apply your skills. Ideally they are looking for someone to really hit the ground running and make an impact. This role is offering up to £55,000 + at discretionary 15% bonus! And our client is pleased to offer hybrid working of 2 days a week onsite in York. Unfortunately, no sponsorship can be offered on this role. If you are interested then please apply or reach out to Olivia Grinstead at Method Resourcing for more information via email () or LinkedIn Project Manager Technical Migration Software Hybrid York £55k + Bonus
Apr 30, 2024
Full time
Project Manager Technical Migration Software Hybrid York £55k + Bonus I am working closely with an established financial services institution, providing tailored insurance solutions to businesses and homes. They're looking for a skilled technical Project Manager, to lead best business practice around project lifecycle and agile delivery. You will be facilitating a migration from legacy systems and developing a library for new applications that they are creating. You'll be given a lot autonomy to challenge their current processes and really apply your skills. Ideally they are looking for someone to really hit the ground running and make an impact. This role is offering up to £55,000 + at discretionary 15% bonus! And our client is pleased to offer hybrid working of 2 days a week onsite in York. Unfortunately, no sponsorship can be offered on this role. If you are interested then please apply or reach out to Olivia Grinstead at Method Resourcing for more information via email () or LinkedIn Project Manager Technical Migration Software Hybrid York £55k + Bonus
Hi, Job Description For Contracts Supervisor Purpose of Role As a supervisor, you will look to support project teams to ensure Company and the client objectives are met either in a visiting capacity or where the project is a large, fixed term scheme this would possibly be an onsite position. Reports to: Contracts Manager Job description. To monitor and support the , Site Leads, Direct Trades and Supply Chain. Ensure site safety is managed and always maintained in line with Company standards. Ensure all employees conduct working activities in a safe manner, compliance with company and legislative H&S procedures. Monitor material and plant orders, stock levels and distribution, ensure all site-based equipment is functional and relevant for each site. Maximise delivery of projects within budget and in accordance with the client specification. Manage and achieve budget, monthly sales and cash collection. Communicate effectively internally and externally. Good literacy skills, able to produce programmes of work, provide weekly information for monthly internal reviews and provide monthly progress reports for the client. Person specification. Experience of supervising teams ideally in repairs and planned works etc. Confident and professional with the ability to develop and maintain positive working relationships. Excellent written and oral communication skills to ensure effective lines of communication (internally and externally). Ability to work on own initiative, as part of a team and have a flexible 'hands on' approach to ensuring service delivery and complete client satisfaction. IT literate - Outlook, Word, Excel, PowerPoint. Company events, Company pension, Flexible schedule, On-site parking Work from home and / or our offices as best suits you. This Client want to support employees to achieve a great work life balance. They consider a variety of working patterns and are happy to discuss flexible working in relation to this vacancy. They want the best people to join the team so are currently reviewing the family-friendly benefits that they can offer to employees. They are an inclusive employer, they value diversity, they value our differences such as age, gender, LGBT, ethnicity, religion, and disability. They're working hard to building a business that's as diverse and inclusive as the communities they serve. So, whoever you are and whatever your background, we think you'll fit right in. Salary: Up to 40,000.00 per year Company pension Referral programme Schedule: Monday to Friday Experience: contract management: 1 year (preferred) Location: Coombe House School. Resourcing Group is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Hi, Job Description For Contracts Supervisor Purpose of Role As a supervisor, you will look to support project teams to ensure Company and the client objectives are met either in a visiting capacity or where the project is a large, fixed term scheme this would possibly be an onsite position. Reports to: Contracts Manager Job description. To monitor and support the , Site Leads, Direct Trades and Supply Chain. Ensure site safety is managed and always maintained in line with Company standards. Ensure all employees conduct working activities in a safe manner, compliance with company and legislative H&S procedures. Monitor material and plant orders, stock levels and distribution, ensure all site-based equipment is functional and relevant for each site. Maximise delivery of projects within budget and in accordance with the client specification. Manage and achieve budget, monthly sales and cash collection. Communicate effectively internally and externally. Good literacy skills, able to produce programmes of work, provide weekly information for monthly internal reviews and provide monthly progress reports for the client. Person specification. Experience of supervising teams ideally in repairs and planned works etc. Confident and professional with the ability to develop and maintain positive working relationships. Excellent written and oral communication skills to ensure effective lines of communication (internally and externally). Ability to work on own initiative, as part of a team and have a flexible 'hands on' approach to ensuring service delivery and complete client satisfaction. IT literate - Outlook, Word, Excel, PowerPoint. Company events, Company pension, Flexible schedule, On-site parking Work from home and / or our offices as best suits you. This Client want to support employees to achieve a great work life balance. They consider a variety of working patterns and are happy to discuss flexible working in relation to this vacancy. They want the best people to join the team so are currently reviewing the family-friendly benefits that they can offer to employees. They are an inclusive employer, they value diversity, they value our differences such as age, gender, LGBT, ethnicity, religion, and disability. They're working hard to building a business that's as diverse and inclusive as the communities they serve. So, whoever you are and whatever your background, we think you'll fit right in. Salary: Up to 40,000.00 per year Company pension Referral programme Schedule: Monday to Friday Experience: contract management: 1 year (preferred) Location: Coombe House School. Resourcing Group is acting as an Employment Agency in relation to this vacancy.
Head of Region Full-Time, PermanentNorth London About Us: At Dignity, we are dedicated to supporting families and communities during their toughest moments. From funeral homes to service chapels, cemeteries to crematoria, our presence across North London is a beacon of comfort and care. We create compassionate experiences that uplift and support, making a meaningful impact in the lives of those we serve. Your next role: Reporting to the Chief Operating Officer, your role as Head of Region is to drive financial success and operational excellence in your designated area. Your main mission is to achieve our annual EBITDA objectives by increasing volumes and market share while closely managing costs. You'll oversee multiple end-of-life establishments, ensuring every aspect of our operations, from front-of-house to back-of-house, is optimised for growth. It's not just about the short term - you'll also craft and execute long-term strategies for sustainable growth. Leading and supporting a team of Business Leaders, you'll guide them to achieve their goals and deliver top-notch customer service. With your guidance, coaching, and data-driven decision-making, you'll ensure effective execution of plans and optimise our overall performance. Your key responsibilities: Develop and implement a comprehensive long-term strategy to significantly increase market share in the North London region. Provide guidance, training, coaching, and support to Business Leaders to ensure the successful execution of objectives and the delivery of excellent client service. Lead by example, embodying the core values of dignity and excellence in all aspects of your work. Oversee all network sites and resources to optimise service delivery and fulfilment, focusing on cost efficiency and effective service delivery. Drive continuous development of memorial sales and implement a commercial approach to developing funeral plan sales. Monitor local and wider market competition continuously to stay ahead of industry trends and opportunities. Coordinate with central roles including Finance, Marketing, Property, and Health & Safety to ensure alignment with company objectives and standards. Collaborate horizontally across the business to share best practices and foster closer collaboration with other Regional Heads and central teams. Maximise service, productivity, and marketing opportunities by collaborating with other areas of the business. Review and improve ways of working, implementing continuous improvements to enhance operational efficiency. Recruit, train, and support the development of staff to ensure a high-performing team. Foster a positive, engaging, and inclusive working environment, resolving conflicts efficiently and in line with company processes. Uphold company standards of excellence and service, ensuring consistently high-quality standards are maintained. Your experience: Ability to nurture team members' skills to provide exceptional customer service, promoting engagement and progression. Possess a thorough comprehension of factors driving commercial success and financial principles essential for business sustainability. Demonstrated track record of shaping business services to achieve short, medium, and long-term success through innovation and ongoing enhancement. Excel in building relationships and collaborating proficiently to foster business growth and development. Prior experience within a senior role overseeing operations across a high volume network of sites/branches. Your compensation & benefits Up to £90,000 per annum. £8,500 car allowance. 27 days holiday + bank holidays. BUPA Private Healthcare (Family). Pension Scheme. X4 Life Assurance. What are the next steps? If you are interested in learning more about Dignity Plc, please feel free to visit our website at . Alternatively, to be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Apr 30, 2024
Full time
Head of Region Full-Time, PermanentNorth London About Us: At Dignity, we are dedicated to supporting families and communities during their toughest moments. From funeral homes to service chapels, cemeteries to crematoria, our presence across North London is a beacon of comfort and care. We create compassionate experiences that uplift and support, making a meaningful impact in the lives of those we serve. Your next role: Reporting to the Chief Operating Officer, your role as Head of Region is to drive financial success and operational excellence in your designated area. Your main mission is to achieve our annual EBITDA objectives by increasing volumes and market share while closely managing costs. You'll oversee multiple end-of-life establishments, ensuring every aspect of our operations, from front-of-house to back-of-house, is optimised for growth. It's not just about the short term - you'll also craft and execute long-term strategies for sustainable growth. Leading and supporting a team of Business Leaders, you'll guide them to achieve their goals and deliver top-notch customer service. With your guidance, coaching, and data-driven decision-making, you'll ensure effective execution of plans and optimise our overall performance. Your key responsibilities: Develop and implement a comprehensive long-term strategy to significantly increase market share in the North London region. Provide guidance, training, coaching, and support to Business Leaders to ensure the successful execution of objectives and the delivery of excellent client service. Lead by example, embodying the core values of dignity and excellence in all aspects of your work. Oversee all network sites and resources to optimise service delivery and fulfilment, focusing on cost efficiency and effective service delivery. Drive continuous development of memorial sales and implement a commercial approach to developing funeral plan sales. Monitor local and wider market competition continuously to stay ahead of industry trends and opportunities. Coordinate with central roles including Finance, Marketing, Property, and Health & Safety to ensure alignment with company objectives and standards. Collaborate horizontally across the business to share best practices and foster closer collaboration with other Regional Heads and central teams. Maximise service, productivity, and marketing opportunities by collaborating with other areas of the business. Review and improve ways of working, implementing continuous improvements to enhance operational efficiency. Recruit, train, and support the development of staff to ensure a high-performing team. Foster a positive, engaging, and inclusive working environment, resolving conflicts efficiently and in line with company processes. Uphold company standards of excellence and service, ensuring consistently high-quality standards are maintained. Your experience: Ability to nurture team members' skills to provide exceptional customer service, promoting engagement and progression. Possess a thorough comprehension of factors driving commercial success and financial principles essential for business sustainability. Demonstrated track record of shaping business services to achieve short, medium, and long-term success through innovation and ongoing enhancement. Excel in building relationships and collaborating proficiently to foster business growth and development. Prior experience within a senior role overseeing operations across a high volume network of sites/branches. Your compensation & benefits Up to £90,000 per annum. £8,500 car allowance. 27 days holiday + bank holidays. BUPA Private Healthcare (Family). Pension Scheme. X4 Life Assurance. What are the next steps? If you are interested in learning more about Dignity Plc, please feel free to visit our website at . Alternatively, to be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Trainee Recruitment Consultant Do you have a strong sales or customer service background? Are you looking to build a career and be financially rewarded for your hard work? Interaction Recruitment is looking for the next generation of Trainee Recruitment Consultants who are ambitious, driven and love dealing with people, to come and join our expanding business in our central Cambridge office. At Interaction we supply temporary and permanent recruitment solutions within various specialist sectors Construction, Industrial and Catering & Hospitality. Successful applicants will enter a fast paced, target driven sales environment where the opportunity for career progression and earning potential are uncapped. A lot of our Managers started as Trainees and we strongly believe in promoting from within. Trainee consultants will be expected to: Develop business, with 1 on 1 guidance within your specific sector. Pro-actively source candidates and creating your own network of candidates through a variety of sources including advertising, job boards and Linkedin. Developing relationships with clients both new and existing, understanding their needs and advising suitable candidates and market trends. Overseeing the full recruitment cycle including sourcing candidates, assessing their skills, matching them to the job and the interview process. Become a specialist within your individual market. Ideal candidates will be: Ambitious, dedicated and a great communicator. Ideally have previous experience in sales environment, however this is not essential. Motivated, resilient and target driven. Have a steady work history that can demonstrate success. Be keen to learn and possess a natural ability to think on your feet and under pressure. What Interaction Recruitment can offer in return? Highly competitive basic salary and uncapped commission. Massive opportunities to progress within the company. Help to Buy for First Time Buyers. Monthly, Quarterly and Annual competitions on top of your commission. If you are self-driven and wish to unlock your entrepreneurial, sales and communication skills, then we will help you maximise your potential and give you the opportunity to reap the financial and personal growth rewards that a career in recruitment can offer.
Apr 30, 2024
Full time
Trainee Recruitment Consultant Do you have a strong sales or customer service background? Are you looking to build a career and be financially rewarded for your hard work? Interaction Recruitment is looking for the next generation of Trainee Recruitment Consultants who are ambitious, driven and love dealing with people, to come and join our expanding business in our central Cambridge office. At Interaction we supply temporary and permanent recruitment solutions within various specialist sectors Construction, Industrial and Catering & Hospitality. Successful applicants will enter a fast paced, target driven sales environment where the opportunity for career progression and earning potential are uncapped. A lot of our Managers started as Trainees and we strongly believe in promoting from within. Trainee consultants will be expected to: Develop business, with 1 on 1 guidance within your specific sector. Pro-actively source candidates and creating your own network of candidates through a variety of sources including advertising, job boards and Linkedin. Developing relationships with clients both new and existing, understanding their needs and advising suitable candidates and market trends. Overseeing the full recruitment cycle including sourcing candidates, assessing their skills, matching them to the job and the interview process. Become a specialist within your individual market. Ideal candidates will be: Ambitious, dedicated and a great communicator. Ideally have previous experience in sales environment, however this is not essential. Motivated, resilient and target driven. Have a steady work history that can demonstrate success. Be keen to learn and possess a natural ability to think on your feet and under pressure. What Interaction Recruitment can offer in return? Highly competitive basic salary and uncapped commission. Massive opportunities to progress within the company. Help to Buy for First Time Buyers. Monthly, Quarterly and Annual competitions on top of your commission. If you are self-driven and wish to unlock your entrepreneurial, sales and communication skills, then we will help you maximise your potential and give you the opportunity to reap the financial and personal growth rewards that a career in recruitment can offer.
Role: Customer Relationship Assistant Salary : 24,000 to 26,000 per annum - 33 days holiday, Company Pension, Employee Assistance Programme, Discounted Gym membership Hours: Monday to Friday Location: Ealing, Shepherds Bush, Acton, Harlesden, Kensington, Hammersmith and surrounding areas Company Our client is the largest Industrial & Automated industry in their field in Europe. They are an ambitious business with plans to grow in the UK service industry and they have an unrelenting desire to become an employer of choice. Our client promote and reward individuals who deliver against objectives, commitments and show great performance. Ambition and enthusiasm are key traits of their employees who live the values their business is built on, Respect, Integrity, Exemplarity, and Responsibility. Responsibilities This is a unique opportunity to join our clients Customer Service team to support the Account Manager and Customer Service Manager. Delivering exceptional levels of service and building relationships with their customers. Requirements They are looking for someone who thrives on excellent customer service and has experience of working in an office environment previously. Act as a dedicated point of contact for customers calls Manage & respond to all direct customer communication, via telephone and email effectively and efficiently Collate feedback from Drivers and regarding customer issues/observations and report back to Account Manager in a timely manner Coordinate and ensure account management actions, from visits/calls/emails, are delivered in a timely manner Provide high quality account management support including customer meeting preparation, analytical assessment of activity/risk/service failures, quotation preparation Co-ordination and support Account Manager with contractual paperwork in line with company processes Experience of Microsoft office (Outlook, Excel, word etc). If this role sounds of interest, please apply now and send your most up to date CV to Jane at TechNichols Resourcing to be considered. Or call TechNichols Resourcing and speak with Jane for further information. We will endeavour to get back to all applicants but if you have not heard back within 5 working days unfortunately your application has been unsuccessful.
Apr 30, 2024
Full time
Role: Customer Relationship Assistant Salary : 24,000 to 26,000 per annum - 33 days holiday, Company Pension, Employee Assistance Programme, Discounted Gym membership Hours: Monday to Friday Location: Ealing, Shepherds Bush, Acton, Harlesden, Kensington, Hammersmith and surrounding areas Company Our client is the largest Industrial & Automated industry in their field in Europe. They are an ambitious business with plans to grow in the UK service industry and they have an unrelenting desire to become an employer of choice. Our client promote and reward individuals who deliver against objectives, commitments and show great performance. Ambition and enthusiasm are key traits of their employees who live the values their business is built on, Respect, Integrity, Exemplarity, and Responsibility. Responsibilities This is a unique opportunity to join our clients Customer Service team to support the Account Manager and Customer Service Manager. Delivering exceptional levels of service and building relationships with their customers. Requirements They are looking for someone who thrives on excellent customer service and has experience of working in an office environment previously. Act as a dedicated point of contact for customers calls Manage & respond to all direct customer communication, via telephone and email effectively and efficiently Collate feedback from Drivers and regarding customer issues/observations and report back to Account Manager in a timely manner Coordinate and ensure account management actions, from visits/calls/emails, are delivered in a timely manner Provide high quality account management support including customer meeting preparation, analytical assessment of activity/risk/service failures, quotation preparation Co-ordination and support Account Manager with contractual paperwork in line with company processes Experience of Microsoft office (Outlook, Excel, word etc). If this role sounds of interest, please apply now and send your most up to date CV to Jane at TechNichols Resourcing to be considered. Or call TechNichols Resourcing and speak with Jane for further information. We will endeavour to get back to all applicants but if you have not heard back within 5 working days unfortunately your application has been unsuccessful.
Brook Street (UK) Ltd are delighted to work with an established Public Sector Organisation located in Dundonald. Our client is looking for a Transport Operations Officer to work at an Executive Officer grade in their Transport Department based in Dundonald . As Transport Operations Officer, you will provide an exceptional customer service experience, advice and assist officers, customers, the public and other professionals in respect of agreed aspects of the Transport Department as directed by the Programme Manager. You will be assigned a locality to work on ensuring effective management and organisational delivery of the Home to School Transport Service, ensuring suitable transport agreements are in place and recorded for pupils attending mainstream school whilst providing efficient administrative support for the daily functional and operational staff of the Transport service. You will be familiar with geographical routes and co-ordinate bus routes for drivers. You will process EANI bus drivers' timesheets for payroll and invoicing purposes. You will be proficient in MS Packages such as Excel, Outlook, and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties as necessary. You will supervise Senior Clerical Officer's in the department including the management and allocation of duties. You will comply with all existing legislation and exercise confidentiality and an understanding of GDPR. SUCCESSFUL APPLICANTS MUST: Hold a third level qualification (HNC or above), or equivalent and have a minimum of two years' experience of working in an administrative role in and office environment providing comprehensive service co-ordination and support directly to SeniorSUCCESSFUL APPLICANTS WILL: Managers. OR Have a minimum of four years' experience working in an administrative role in an office environment providing comprehensive service co-ordination and support directly to Senior Managers. SUCCESSFUL APPLICANTS WILL: Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities. Support in undertaking comprehensive research and investigations as required. Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service. Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager. Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager. Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Delegate tasks to the office team in the absence of senior management. Professional and effective telephone techniques along with good oral and written communication skills. Work as part of a busy team with excellent communication and organisational skills. YOU WILL BENEFIT FROM: Full training and induction Competitive rates of pay Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. The rate of pay is 15.86 per hour, the hours of work are (Apply online only) Monday to Friday. If you would like to apply for this role, please upload your CV via the Apply link.
Apr 30, 2024
Seasonal
Brook Street (UK) Ltd are delighted to work with an established Public Sector Organisation located in Dundonald. Our client is looking for a Transport Operations Officer to work at an Executive Officer grade in their Transport Department based in Dundonald . As Transport Operations Officer, you will provide an exceptional customer service experience, advice and assist officers, customers, the public and other professionals in respect of agreed aspects of the Transport Department as directed by the Programme Manager. You will be assigned a locality to work on ensuring effective management and organisational delivery of the Home to School Transport Service, ensuring suitable transport agreements are in place and recorded for pupils attending mainstream school whilst providing efficient administrative support for the daily functional and operational staff of the Transport service. You will be familiar with geographical routes and co-ordinate bus routes for drivers. You will process EANI bus drivers' timesheets for payroll and invoicing purposes. You will be proficient in MS Packages such as Excel, Outlook, and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties as necessary. You will supervise Senior Clerical Officer's in the department including the management and allocation of duties. You will comply with all existing legislation and exercise confidentiality and an understanding of GDPR. SUCCESSFUL APPLICANTS MUST: Hold a third level qualification (HNC or above), or equivalent and have a minimum of two years' experience of working in an administrative role in and office environment providing comprehensive service co-ordination and support directly to SeniorSUCCESSFUL APPLICANTS WILL: Managers. OR Have a minimum of four years' experience working in an administrative role in an office environment providing comprehensive service co-ordination and support directly to Senior Managers. SUCCESSFUL APPLICANTS WILL: Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities. Support in undertaking comprehensive research and investigations as required. Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service. Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager. Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager. Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Delegate tasks to the office team in the absence of senior management. Professional and effective telephone techniques along with good oral and written communication skills. Work as part of a busy team with excellent communication and organisational skills. YOU WILL BENEFIT FROM: Full training and induction Competitive rates of pay Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. The rate of pay is 15.86 per hour, the hours of work are (Apply online only) Monday to Friday. If you would like to apply for this role, please upload your CV via the Apply link.
Our client has a current opportunity for a Customer Care Administrator to join their busy Inverness team on a temporary ongoing basis. This is a full-time positon, working Monday - Friday 8.30am - 5pm. As Customer Care Administrator, you will possess a strong pro-active customer care skillset and approach to ensure clients and managers receive a high response and service level. You will be proficient and self motivated with excellent IT and administrative skills. Main Duties Management of customer care database accurately and timeously. Coordination and management of client and subcontractor appointments. Providing a strong proactive customer service by multitasking and providing assistance and support to internal and external customers. Ensuring a high level of customer care service dealing with all enquiries including calls and emails in a courteous and efficient manner. Managing and set up of diary appointments. Reporting of any clients who have been waiting for an unacceptable lenght of time for items/responses to be completed. Providing updates to assist with client response templates and to continually improve on current processes and client experience. Providing emergency call out rota circulated on behalf of Building Manager. Provision of weekly meeting minutes to HR Director highlighting updates and any areas of concern. Any day to day duties the HR Director may advise within the HR/Payroll/Customer Care/Executive department to ensure the proper performance of the business activity. Skills & Experience Strong administration and IT skills. Excellent communication skills and the ability to deal with clients in a courteous and efficient manner. Previous experience in a busy administrative role. Highly organised and the ability to prioritise tasks. If you are an experienced Administrator with excellent customer care skills and would like to find out more then, please contact Orion Group for more information or apply by forwarding your current CV quoting reference: TR/(phone number removed) Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
Apr 30, 2024
Seasonal
Our client has a current opportunity for a Customer Care Administrator to join their busy Inverness team on a temporary ongoing basis. This is a full-time positon, working Monday - Friday 8.30am - 5pm. As Customer Care Administrator, you will possess a strong pro-active customer care skillset and approach to ensure clients and managers receive a high response and service level. You will be proficient and self motivated with excellent IT and administrative skills. Main Duties Management of customer care database accurately and timeously. Coordination and management of client and subcontractor appointments. Providing a strong proactive customer service by multitasking and providing assistance and support to internal and external customers. Ensuring a high level of customer care service dealing with all enquiries including calls and emails in a courteous and efficient manner. Managing and set up of diary appointments. Reporting of any clients who have been waiting for an unacceptable lenght of time for items/responses to be completed. Providing updates to assist with client response templates and to continually improve on current processes and client experience. Providing emergency call out rota circulated on behalf of Building Manager. Provision of weekly meeting minutes to HR Director highlighting updates and any areas of concern. Any day to day duties the HR Director may advise within the HR/Payroll/Customer Care/Executive department to ensure the proper performance of the business activity. Skills & Experience Strong administration and IT skills. Excellent communication skills and the ability to deal with clients in a courteous and efficient manner. Previous experience in a busy administrative role. Highly organised and the ability to prioritise tasks. If you are an experienced Administrator with excellent customer care skills and would like to find out more then, please contact Orion Group for more information or apply by forwarding your current CV quoting reference: TR/(phone number removed) Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
Brook Street (UK) Ltd are delighted to work with an established Public Sector Organisation located in Armagh. Our client is looking for a Transport Operations Officer to work at a Senior Executive Officer grade in their Transport Admin Department based in Armagh. As, Transport Operations Officer you will provide an exceptional customer service experience, advice and assist officers, customers, the public and other professionals in respect of agreed aspects of the Transport Department as directed by the Programme Manager. You will be assigned a locality to work on ensuring effective management and organisational delivery of the Home to School Transport Service, ensuring suitable transport agreements are in place and recorded for pupils attending mainstream school whilst providing efficient administrative support for the daily functional and operational staff of the Transport service. You will be familiar with geographical routes and co-ordinate bus routes for drivers. You will process EANI bus drivers' timesheets for payroll and invoicing purposes. You will be proficient in MS Packages such as Excel, Outlook, and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties as necessary. You will supervise Senior Clerical Officer's in the department including the management and allocation of duties. You will comply with all existing legislation and exercise confidentiality and an understanding of GDPR. SUCCESSFUL APPLICANTS MUST: Hold a third level qualification (HNC or above), or equivalent and have a minimum of two years' experience of working in an administrative role in and office environment providing comprehensive service co-ordination and support directly to Senior Managers. OR Have a minimum of four years' experience working in an administrative role in an office environment providing comprehensive service co-ordination and support directly to Senior Managers. SUCCESSFUL APPLICANTS WILL: Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities. Support in undertaking comprehensive research and investigations as required. Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service. Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager. Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager. Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Delegate tasks to the office team in the absence of senior management. Professional and effective telephone techniques along with good oral and written communication skills. Work as part of a busy team with excellent communication and organisational skills. YOU WILL BENEFIT FROM: Full training and induction Competitive rates of pay Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. The rate of pay is 15.86 per hour, the hours of work are (Apply online only) Monday to Friday. If you would like to apply for this role, please upload your CV via the Apply lin
Apr 30, 2024
Seasonal
Brook Street (UK) Ltd are delighted to work with an established Public Sector Organisation located in Armagh. Our client is looking for a Transport Operations Officer to work at a Senior Executive Officer grade in their Transport Admin Department based in Armagh. As, Transport Operations Officer you will provide an exceptional customer service experience, advice and assist officers, customers, the public and other professionals in respect of agreed aspects of the Transport Department as directed by the Programme Manager. You will be assigned a locality to work on ensuring effective management and organisational delivery of the Home to School Transport Service, ensuring suitable transport agreements are in place and recorded for pupils attending mainstream school whilst providing efficient administrative support for the daily functional and operational staff of the Transport service. You will be familiar with geographical routes and co-ordinate bus routes for drivers. You will process EANI bus drivers' timesheets for payroll and invoicing purposes. You will be proficient in MS Packages such as Excel, Outlook, and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties as necessary. You will supervise Senior Clerical Officer's in the department including the management and allocation of duties. You will comply with all existing legislation and exercise confidentiality and an understanding of GDPR. SUCCESSFUL APPLICANTS MUST: Hold a third level qualification (HNC or above), or equivalent and have a minimum of two years' experience of working in an administrative role in and office environment providing comprehensive service co-ordination and support directly to Senior Managers. OR Have a minimum of four years' experience working in an administrative role in an office environment providing comprehensive service co-ordination and support directly to Senior Managers. SUCCESSFUL APPLICANTS WILL: Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities. Support in undertaking comprehensive research and investigations as required. Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service. Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager. Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager. Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Delegate tasks to the office team in the absence of senior management. Professional and effective telephone techniques along with good oral and written communication skills. Work as part of a busy team with excellent communication and organisational skills. YOU WILL BENEFIT FROM: Full training and induction Competitive rates of pay Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. The rate of pay is 15.86 per hour, the hours of work are (Apply online only) Monday to Friday. If you would like to apply for this role, please upload your CV via the Apply lin
Concept are delighted to be exclusively partnering with a Director of Procurement at a global company who is looking to grow their strategic procurement function. Joining a collaborative team, you will be working as a senior member of the procurement team, taking responsibility for the strategic sourcing and category management for all retail related categories. Your Key responsibilities will include: Supporting the senior team in the delivery of the overall procurement business strategy, with direct accountability for all Retail related categories. Working with Retail Category Management team to set and implement, sourcing and procurement strategies for all assigned Retail 3rd party spend. Negotiating proposals, contract modifications and agreements as required. Consolidating expenditure and suppliers wherever appropriate, to maximise volumes and minimise complexity. The Successful candidate will need the following: Relevant sourcing and category management experience within retail. Good negotiation skills and an ability to influence key decision makers. Strong communication, interpersonal and presentation skills. Ability to structure workload, to plan and multi-task efficiently. This is a hybrid role based out of their offices in Heston with occasional travel to sites across the country. This role offers the successful candidate a salary in the range of 60,000 - 65,000 + a range of wider benefits to support your family, finances and well being.
Apr 30, 2024
Full time
Concept are delighted to be exclusively partnering with a Director of Procurement at a global company who is looking to grow their strategic procurement function. Joining a collaborative team, you will be working as a senior member of the procurement team, taking responsibility for the strategic sourcing and category management for all retail related categories. Your Key responsibilities will include: Supporting the senior team in the delivery of the overall procurement business strategy, with direct accountability for all Retail related categories. Working with Retail Category Management team to set and implement, sourcing and procurement strategies for all assigned Retail 3rd party spend. Negotiating proposals, contract modifications and agreements as required. Consolidating expenditure and suppliers wherever appropriate, to maximise volumes and minimise complexity. The Successful candidate will need the following: Relevant sourcing and category management experience within retail. Good negotiation skills and an ability to influence key decision makers. Strong communication, interpersonal and presentation skills. Ability to structure workload, to plan and multi-task efficiently. This is a hybrid role based out of their offices in Heston with occasional travel to sites across the country. This role offers the successful candidate a salary in the range of 60,000 - 65,000 + a range of wider benefits to support your family, finances and well being.
Job title: iGaming Product Manager_Mandarin speaking Type: Full time Permanent Location: London Overview: Our client, a software company is looking for an experienced Product Manager specialising in interactive gaming business specifically for European regions. As a Product Manager, you will have the expertise in understanding the product and its specifications, requirements, and operations, design the right product concept and UI design that suits the local market, working (supervising) closely with in-house as well as outsourcing technical teams in developing and iterating the product. You should possess an extensive experience and worked on the entire product cycle process within the gaming business and has knowledge in product strategy. What you will do: Conduct market research, competitive analysis and customer feedback to understand the local market demand, and to propose a product strategy that matches business strategy Develop a roadmap for the product vision and business strategy, and to clearly define the product design, engineer/technicality, and to ensure it is in compliance with relevant legal and industry requirements, if applicable Collaborate with cross-functional teams for timely product delivery, and to ensure the product specifications and quality meet the internal objectives and local market demand Oversee and hands-on work on the product development process, from conception to launching, identify and address any product management efficiency issues, and to evaluate product quality based on real-time data and relevant technology applications Monitor metrics and indicators for product improvement opportunities, take ownership of the product delivery, provide product insights, development and delivery updates Communicate and build good working relationships with external stakeholders for optimal product positioning The ideal candidate: Bachelor's degree and/or above, graduated from business, marketing, computer science, information technology, UX design, or software engineering. Proficiency in product management tools, proven experience in product manager within tech gaming business and demonstrated ability to launch competitive interactive gaming product Experience in European iGaming industry product management roles Attention to details, critical thinking, ability to analyse and interpret data, understanding of market research and data Possess strong communication skills, professional research skills and teamwork skills to harmonise with peers, cross-functional teams, senior management, project players, and customers, and can cooperate with irregular overseas business trips Knowledge of agile development and product management best practices Project People is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Job title: iGaming Product Manager_Mandarin speaking Type: Full time Permanent Location: London Overview: Our client, a software company is looking for an experienced Product Manager specialising in interactive gaming business specifically for European regions. As a Product Manager, you will have the expertise in understanding the product and its specifications, requirements, and operations, design the right product concept and UI design that suits the local market, working (supervising) closely with in-house as well as outsourcing technical teams in developing and iterating the product. You should possess an extensive experience and worked on the entire product cycle process within the gaming business and has knowledge in product strategy. What you will do: Conduct market research, competitive analysis and customer feedback to understand the local market demand, and to propose a product strategy that matches business strategy Develop a roadmap for the product vision and business strategy, and to clearly define the product design, engineer/technicality, and to ensure it is in compliance with relevant legal and industry requirements, if applicable Collaborate with cross-functional teams for timely product delivery, and to ensure the product specifications and quality meet the internal objectives and local market demand Oversee and hands-on work on the product development process, from conception to launching, identify and address any product management efficiency issues, and to evaluate product quality based on real-time data and relevant technology applications Monitor metrics and indicators for product improvement opportunities, take ownership of the product delivery, provide product insights, development and delivery updates Communicate and build good working relationships with external stakeholders for optimal product positioning The ideal candidate: Bachelor's degree and/or above, graduated from business, marketing, computer science, information technology, UX design, or software engineering. Proficiency in product management tools, proven experience in product manager within tech gaming business and demonstrated ability to launch competitive interactive gaming product Experience in European iGaming industry product management roles Attention to details, critical thinking, ability to analyse and interpret data, understanding of market research and data Possess strong communication skills, professional research skills and teamwork skills to harmonise with peers, cross-functional teams, senior management, project players, and customers, and can cooperate with irregular overseas business trips Knowledge of agile development and product management best practices Project People is acting as an Employment Agency in relation to this vacancy.
Job Location West Thurrock Job Description Procter & Gamble (P&G) are a leading company in the manufacture of Fast-Moving Consumer Goods (FMCG) making some of the world's best loved brands like Gillette, Fairy and Oral-B. We are looking to hire motivated and high-caliber experienced time served electricians at our London (West Thurrock) Site. This type of role will suit the person who is looking for a career and not a job. We are a build from within company and expect those recruited to want to be developed to move up our pay reward system. We have an electrical role in our Powder Detergent (Ariel, Daz, Fairy) maintenance department. Key Responsibilities Include: Supporting the line team in the planned maintenance execution, defect-fixing, recording and execution of improvements of issues of an electrical nature on production lines. Maintaining and continuously improving the Maintenance Work Planning & Scheduling for production line. Constantly looking for ways to improve equipment, processes, and systems. Responding to break downs and production issues on the lines that require agile and flexible electrical support. Planning electrical work, liaising with suppliers, and sourcing parts for daily work. Please note that this is a shift-based role, including nights, you will be paid a shift premium. What we offer you: Continuous coaching - you will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager. Dynamic and respectful work environment - employees are at the core of everything we do, and we value every individual, promoting agility and work/left balance. You can expect competitive holiday allowance, overtime, P&G discount site, free parking, discounted canteen, staff shop, local event tickets and more. We offer competitive compensation and benefits package. On top of a competitive salary which is reviewed each year, our benefits portfolio includes a competitive pension (double matched by P&G), life assurance, health insurance, a stock ownership scheme (P&G matched) and other social benefits. Regular salary revisions and possible promotions - all in line with your results, performance and potential. To find more information about our benefits package take a look here: Job Qualifications To be considered for these roles, you must have the appropriate skill and capability from the following criteria: Be qualified to a minimum of ONC/C&G Part III or HNC/NVQ Level 3 in an Electrical Engineering time-served apprenticeship. Have proven electrical experience in either process or a production environment related to Fast Moving Consumer Goods or similar industry. Have completed work similar to that described above. Have some electrical experience in the following manufacturing processes including, but not limited to PLC (Allen Bradley preferably) control systems, SCADA systems, instrumentation and 415v motor control circuits. Fluent ability to communicate in English At P&G We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click here if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R Job Segmentation Plant Technicians (Job Segmentation)
Apr 30, 2024
Full time
Job Location West Thurrock Job Description Procter & Gamble (P&G) are a leading company in the manufacture of Fast-Moving Consumer Goods (FMCG) making some of the world's best loved brands like Gillette, Fairy and Oral-B. We are looking to hire motivated and high-caliber experienced time served electricians at our London (West Thurrock) Site. This type of role will suit the person who is looking for a career and not a job. We are a build from within company and expect those recruited to want to be developed to move up our pay reward system. We have an electrical role in our Powder Detergent (Ariel, Daz, Fairy) maintenance department. Key Responsibilities Include: Supporting the line team in the planned maintenance execution, defect-fixing, recording and execution of improvements of issues of an electrical nature on production lines. Maintaining and continuously improving the Maintenance Work Planning & Scheduling for production line. Constantly looking for ways to improve equipment, processes, and systems. Responding to break downs and production issues on the lines that require agile and flexible electrical support. Planning electrical work, liaising with suppliers, and sourcing parts for daily work. Please note that this is a shift-based role, including nights, you will be paid a shift premium. What we offer you: Continuous coaching - you will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager. Dynamic and respectful work environment - employees are at the core of everything we do, and we value every individual, promoting agility and work/left balance. You can expect competitive holiday allowance, overtime, P&G discount site, free parking, discounted canteen, staff shop, local event tickets and more. We offer competitive compensation and benefits package. On top of a competitive salary which is reviewed each year, our benefits portfolio includes a competitive pension (double matched by P&G), life assurance, health insurance, a stock ownership scheme (P&G matched) and other social benefits. Regular salary revisions and possible promotions - all in line with your results, performance and potential. To find more information about our benefits package take a look here: Job Qualifications To be considered for these roles, you must have the appropriate skill and capability from the following criteria: Be qualified to a minimum of ONC/C&G Part III or HNC/NVQ Level 3 in an Electrical Engineering time-served apprenticeship. Have proven electrical experience in either process or a production environment related to Fast Moving Consumer Goods or similar industry. Have completed work similar to that described above. Have some electrical experience in the following manufacturing processes including, but not limited to PLC (Allen Bradley preferably) control systems, SCADA systems, instrumentation and 415v motor control circuits. Fluent ability to communicate in English At P&G We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click here if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R Job Segmentation Plant Technicians (Job Segmentation)
AWE have a great opportunity for a Principal Contract Manager to join our team. The role will involve the management of new complex Construction Contracts. Ideally, the successful candidate will have experience of using NEC4 contracts, although experience with JCT and FIDIC will be beneficial As the Principal Contract Manager, you will be the Client Contract Manager for large and complex infrastructure projects. Providing commercial and contract performance leadership to the project team to enable effective management of project and commercial risk. We would like you to have some experience of: Working at a similar level within a comparable organisation or industry: MOD/Nuclear/Defence/Regulated Drafting, reviewing and negotiating complex contractual arrangements Managing large complex infrastructure contracts to ensure they deliver value and objectives Managing multiple stakeholders and priorities. Pricing arrangements e.g. target cost incentive fee Intellectual Property Rights, Trade Controls and Earned Value Management. Preparing tender packages, conducting tender conferences, developing evaluation criteria, analysing and evaluating proposals, negotiating subcontract provisions, subcontractor selection NEC Contracts and defined contract roles Outsourcing arrangements and TUPE Managing, motivating and developing people/teams in a matrix team Creating integrated delivery teams and Intelligent Client functions Working in a Procurement and/or Commercial Function Leading and delivering change programmes Working in cross-functional teams across multiple programmes Salary: from £57,500 to £85,000 (depending on your suitability and level of experience) Location: Reading As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site "This job role is suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station) and working from home as a personal choice. If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post. The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time." You must be willing and able to obtain and maintain the necessary clearance for this role.
Apr 30, 2024
Full time
AWE have a great opportunity for a Principal Contract Manager to join our team. The role will involve the management of new complex Construction Contracts. Ideally, the successful candidate will have experience of using NEC4 contracts, although experience with JCT and FIDIC will be beneficial As the Principal Contract Manager, you will be the Client Contract Manager for large and complex infrastructure projects. Providing commercial and contract performance leadership to the project team to enable effective management of project and commercial risk. We would like you to have some experience of: Working at a similar level within a comparable organisation or industry: MOD/Nuclear/Defence/Regulated Drafting, reviewing and negotiating complex contractual arrangements Managing large complex infrastructure contracts to ensure they deliver value and objectives Managing multiple stakeholders and priorities. Pricing arrangements e.g. target cost incentive fee Intellectual Property Rights, Trade Controls and Earned Value Management. Preparing tender packages, conducting tender conferences, developing evaluation criteria, analysing and evaluating proposals, negotiating subcontract provisions, subcontractor selection NEC Contracts and defined contract roles Outsourcing arrangements and TUPE Managing, motivating and developing people/teams in a matrix team Creating integrated delivery teams and Intelligent Client functions Working in a Procurement and/or Commercial Function Leading and delivering change programmes Working in cross-functional teams across multiple programmes Salary: from £57,500 to £85,000 (depending on your suitability and level of experience) Location: Reading As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site "This job role is suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station) and working from home as a personal choice. If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post. The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time." You must be willing and able to obtain and maintain the necessary clearance for this role.
We are seeking a driven and experienced Procurement Projects Operations Manager to join a dynamic team dedicated to revolutionizing facilities management. This role involves leading the sourcing strategy for projects in collaboration with the Supply Chain Director and organizational stakeholders. You will play a pivotal role in ensuring engineering excellence, optimizing efficiency, and driving a high-performance culture. Key Responsibilities: Lead the sourcing strategy for projects, collaborating with stakeholders to understand requirements and create robust frameworks. Drive value for money by leading supply chain negotiations and ensuring competitiveness while maximizing profit. Develop and implement procurement projects strategy aligned with organizational goals. Continuously analyze market trends, supplier performance, and cost structures to identify risks and opportunities. Collaborate with Category Manager for Projects to develop relationships with specialist supply chain and support growth opportunities. Identify, select, and manage new supply chain partners to support future business needs. Negotiate cost savings and deliver value for money for customers. Initiate a risk-based approach to supplier tendering, selection, and award. Identify innovation opportunities to increase revenue and margin. Provide leadership, direction, and support to the Project Buyers. Person Specification: Exceptional experience in sizable and complex projects/construction procurement. Passion for procurement and supply chain management. Ability to think 'outside of the box' and drive improvement with a 'can-do' attitude. Highest levels of integrity and ethical conduct. Strong risk management skills throughout the procurement process. Experience in stakeholder engagement and strong presentation/influencing skills. Demonstrated ability to lead and support teams effectively. Knowledge of sustainable procurement practices. MCIPS preferred. Valid full driving license. Benefits: 25 days holidays + Bank holidays Holiday Buy Scheme - up to 5 days Car allowance Private Healthcare Company pension Industry leading Maternity & Paternity Policies Refer a Friend scheme Extensive Learning & Development opportunities Discount Shopping, Gym, Days Out Bike To Work Scheme Medicash - Health cash plan Employee Assistance Programme Occupational Health Various Rewards & Recognition Awards If you are a match for the role then do get in touch with an updated CV highlighting your experience.
Apr 30, 2024
Full time
We are seeking a driven and experienced Procurement Projects Operations Manager to join a dynamic team dedicated to revolutionizing facilities management. This role involves leading the sourcing strategy for projects in collaboration with the Supply Chain Director and organizational stakeholders. You will play a pivotal role in ensuring engineering excellence, optimizing efficiency, and driving a high-performance culture. Key Responsibilities: Lead the sourcing strategy for projects, collaborating with stakeholders to understand requirements and create robust frameworks. Drive value for money by leading supply chain negotiations and ensuring competitiveness while maximizing profit. Develop and implement procurement projects strategy aligned with organizational goals. Continuously analyze market trends, supplier performance, and cost structures to identify risks and opportunities. Collaborate with Category Manager for Projects to develop relationships with specialist supply chain and support growth opportunities. Identify, select, and manage new supply chain partners to support future business needs. Negotiate cost savings and deliver value for money for customers. Initiate a risk-based approach to supplier tendering, selection, and award. Identify innovation opportunities to increase revenue and margin. Provide leadership, direction, and support to the Project Buyers. Person Specification: Exceptional experience in sizable and complex projects/construction procurement. Passion for procurement and supply chain management. Ability to think 'outside of the box' and drive improvement with a 'can-do' attitude. Highest levels of integrity and ethical conduct. Strong risk management skills throughout the procurement process. Experience in stakeholder engagement and strong presentation/influencing skills. Demonstrated ability to lead and support teams effectively. Knowledge of sustainable procurement practices. MCIPS preferred. Valid full driving license. Benefits: 25 days holidays + Bank holidays Holiday Buy Scheme - up to 5 days Car allowance Private Healthcare Company pension Industry leading Maternity & Paternity Policies Refer a Friend scheme Extensive Learning & Development opportunities Discount Shopping, Gym, Days Out Bike To Work Scheme Medicash - Health cash plan Employee Assistance Programme Occupational Health Various Rewards & Recognition Awards If you are a match for the role then do get in touch with an updated CV highlighting your experience.
The GCSP Regions Head of Europe is a leadership position for providing end-to-end pharmacovigilance (PV) strategic insight and operational oversight for CSL enterprise affiliates and guiding PV operations in the Affiliates. The role directly manages personnel including Regions Territory Managers, and indirectly Safety Officers (SOs) in the region of responsibility. Role and responsibilities : The Regions Lead works directly with SOs, Regions team members and GCSP interfaces (including the QPPV Office) towards the implementation of GVP compliant PV standards, processes and safety risk management activities as well as the implementation of country-specific needs, regulations and proposals for the assigned region. Manage Regions Operations Manager(s), Territory Manager(s), and Specialists as direct reports. Manage PV activities of SOs in the affiliates as functional reports. Develop and implement a regional PV strategy for the assigned region and lead related activities for the execution of the strategy. Develop and maintain a partnership and collaboration with CSL commercial functions and affiliates across all business units and the CSL enterprise to align on resourcing optimization and performance of PV activities locally. Work directly with SOs, Regions team (particularly Territory Managers) and GCSP functions to develop, implement, maintain and execute local PV systems and activities, as well as to communicate local requirements relevant to CSL's global PV system. Oversee Regions projects, improvement initiatives, and routine activities, carried out by Regions Managers and Specialists. Job requirements : Significant experience in across the pharmacovigilance workflow Expert knowledge of the PV relevant regulatory framework and sound knowledge of international PV relevant regulations and standards 10+ years relevant industry experience, including experience leading multidisciplinary teams, people management experience, and direct experience of managing Affiliate safety personnel within Europe Ability to combine pharmacovigilance expertise with exceptional leadership (strategic thinking, people and resource management); can demonstrate senior stakeholder management across business functions e.g. Commercial & Medical Competencies as follows: Strong leadership, diplomacy, tact and arbitration skills Advanced interpersonal skills, recognizing and respecting cultural differences Superior oral and written communication skills, including fluency in English Strong relationship builder and communicator at various levels of the business. Our Benefits We encourage you to make your well-being a priority. It's important and so are you. Learn more about how we care at CSL. About CSL Behring CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Behring!
Apr 30, 2024
Full time
The GCSP Regions Head of Europe is a leadership position for providing end-to-end pharmacovigilance (PV) strategic insight and operational oversight for CSL enterprise affiliates and guiding PV operations in the Affiliates. The role directly manages personnel including Regions Territory Managers, and indirectly Safety Officers (SOs) in the region of responsibility. Role and responsibilities : The Regions Lead works directly with SOs, Regions team members and GCSP interfaces (including the QPPV Office) towards the implementation of GVP compliant PV standards, processes and safety risk management activities as well as the implementation of country-specific needs, regulations and proposals for the assigned region. Manage Regions Operations Manager(s), Territory Manager(s), and Specialists as direct reports. Manage PV activities of SOs in the affiliates as functional reports. Develop and implement a regional PV strategy for the assigned region and lead related activities for the execution of the strategy. Develop and maintain a partnership and collaboration with CSL commercial functions and affiliates across all business units and the CSL enterprise to align on resourcing optimization and performance of PV activities locally. Work directly with SOs, Regions team (particularly Territory Managers) and GCSP functions to develop, implement, maintain and execute local PV systems and activities, as well as to communicate local requirements relevant to CSL's global PV system. Oversee Regions projects, improvement initiatives, and routine activities, carried out by Regions Managers and Specialists. Job requirements : Significant experience in across the pharmacovigilance workflow Expert knowledge of the PV relevant regulatory framework and sound knowledge of international PV relevant regulations and standards 10+ years relevant industry experience, including experience leading multidisciplinary teams, people management experience, and direct experience of managing Affiliate safety personnel within Europe Ability to combine pharmacovigilance expertise with exceptional leadership (strategic thinking, people and resource management); can demonstrate senior stakeholder management across business functions e.g. Commercial & Medical Competencies as follows: Strong leadership, diplomacy, tact and arbitration skills Advanced interpersonal skills, recognizing and respecting cultural differences Superior oral and written communication skills, including fluency in English Strong relationship builder and communicator at various levels of the business. Our Benefits We encourage you to make your well-being a priority. It's important and so are you. Learn more about how we care at CSL. About CSL Behring CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Behring!
Job Description Business Development Manager - Home / Field based - Hereford and Monmouth £35,700 + uncapped bonus potential, company car & home-based + Excellent Company Benefits Here at Brakes we've got ambitious growth plans so if you want to be a part shaping the future of our Independent business, joining a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Business Development Manager to join our Independent Sales Team covering the North territory. Key Accountabilities Research, prospect and close new Independent business opportunities and maintain a consistently healthy pipeline. Build and leverage strong customer relationships through a natural curiosity in the Independent sector. Deliver profitable volume growth Onboard new customers effectively & successfully ensuring a seamless transition the to the Area Sales Manager Team. Monitor competitor and Independent market activity and propositions to ensure you are offering our customers the best solutions and insight from the biggest Foodservice provider in the world. Deliver vs the market opportunity / target Highly commercial, you'll ideally have previous experience in a field sales role, driving growth and results, through the acquisition of new business. It goes without saying that you put the customer at the heart of everything you do, providing the best solutions to support and enhance their business. Tenacious and resilient you're a self-starter with the drive and determination to succeed and demonstrable experience of delivering against targets. You'll also need to be confident with the adoption of new technology and new ways of working to improve the customer experience and optimise performance. Experience of salesforce whilst not essential, would be advantageous. In return we offer a great basic salary along with uncapped bonus potential, a home- based contract, company car, additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price. In addition, you'll have the opportunity to further enhance your skills through our industry leading Learning & Development programmes and with a salesforce of over 500 people, progress into a vast range of commercial roles to really develop your career. In Brakes you can really be anything you want to be! We're not just looking for a good fit, we want people who help to make us even better. We're passionate about creating an inclusive workplace that celebrates and values diversity. We don't want you to 'fit' our culture, we want you to define it. Bring your whole self to work. . Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you. Additional Information At Brakes everyone is welcome. We don't want you to 'fit our culture' we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don't just look at your CV, we're more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Apr 30, 2024
Full time
Job Description Business Development Manager - Home / Field based - Hereford and Monmouth £35,700 + uncapped bonus potential, company car & home-based + Excellent Company Benefits Here at Brakes we've got ambitious growth plans so if you want to be a part shaping the future of our Independent business, joining a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Business Development Manager to join our Independent Sales Team covering the North territory. Key Accountabilities Research, prospect and close new Independent business opportunities and maintain a consistently healthy pipeline. Build and leverage strong customer relationships through a natural curiosity in the Independent sector. Deliver profitable volume growth Onboard new customers effectively & successfully ensuring a seamless transition the to the Area Sales Manager Team. Monitor competitor and Independent market activity and propositions to ensure you are offering our customers the best solutions and insight from the biggest Foodservice provider in the world. Deliver vs the market opportunity / target Highly commercial, you'll ideally have previous experience in a field sales role, driving growth and results, through the acquisition of new business. It goes without saying that you put the customer at the heart of everything you do, providing the best solutions to support and enhance their business. Tenacious and resilient you're a self-starter with the drive and determination to succeed and demonstrable experience of delivering against targets. You'll also need to be confident with the adoption of new technology and new ways of working to improve the customer experience and optimise performance. Experience of salesforce whilst not essential, would be advantageous. In return we offer a great basic salary along with uncapped bonus potential, a home- based contract, company car, additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price. In addition, you'll have the opportunity to further enhance your skills through our industry leading Learning & Development programmes and with a salesforce of over 500 people, progress into a vast range of commercial roles to really develop your career. In Brakes you can really be anything you want to be! We're not just looking for a good fit, we want people who help to make us even better. We're passionate about creating an inclusive workplace that celebrates and values diversity. We don't want you to 'fit' our culture, we want you to define it. Bring your whole self to work. . Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you. Additional Information At Brakes everyone is welcome. We don't want you to 'fit our culture' we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don't just look at your CV, we're more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Account Manager Inspire Resourcing are currently recruiting for an Account Manager on behalf of our client based in Nottinghamshire This is a fantastic opportunity to join a market leading business with great opportunities for growth & development. Main duties: End to end client support in relation to projects, from initial brief through to distribution of products Manage client requirements, ensuring all stakeholders ae updated Embrace management information systems, quickly becoming proficient with internal process to support the transfer of information from client to head office Developing an understanding of production process in order to provide excellent customer service Tracking orders Manipulating data through excel for reporting purposes Requirements: Previous experience in a similar role Good MS Office Skills Fantastic Package on offer £24-25K Option for 2 days working from home Career Development
Apr 30, 2024
Full time
Account Manager Inspire Resourcing are currently recruiting for an Account Manager on behalf of our client based in Nottinghamshire This is a fantastic opportunity to join a market leading business with great opportunities for growth & development. Main duties: End to end client support in relation to projects, from initial brief through to distribution of products Manage client requirements, ensuring all stakeholders ae updated Embrace management information systems, quickly becoming proficient with internal process to support the transfer of information from client to head office Developing an understanding of production process in order to provide excellent customer service Tracking orders Manipulating data through excel for reporting purposes Requirements: Previous experience in a similar role Good MS Office Skills Fantastic Package on offer £24-25K Option for 2 days working from home Career Development