Role: Partner Support Advisor Location: Brockworth, Gloucestershire Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00 - 17:30 The task at hand: We are looking for a passionate Partner Support Advisor to provide front line service to support our Partner Operations Help Desk which intern plays a vital role in the success of Onecom Partners. You'll be great in this role if: - You love providing brilliant customer service and have experience of this.- You have excellent communication skills.- You are motivated and have a positive outlook.- You have an understanding of Microsoft Packages. What you'll be busy doing: - Answering and responding to Partners via telephone or email.- Resolving customer complaints in a calm polite manner.- Completing routine administrative duties.- Liaising with multiple departments to process orders, applications, and requests.- Monitoring and reporting on business impacting issues relating to key accounts.- Liaising with internal and external auditors and dealing with irregularities as they arise.- Working on several tasks at once and prioritising your own workload as operationally required. Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 30, 2024
Full time
Role: Partner Support Advisor Location: Brockworth, Gloucestershire Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00 - 17:30 The task at hand: We are looking for a passionate Partner Support Advisor to provide front line service to support our Partner Operations Help Desk which intern plays a vital role in the success of Onecom Partners. You'll be great in this role if: - You love providing brilliant customer service and have experience of this.- You have excellent communication skills.- You are motivated and have a positive outlook.- You have an understanding of Microsoft Packages. What you'll be busy doing: - Answering and responding to Partners via telephone or email.- Resolving customer complaints in a calm polite manner.- Completing routine administrative duties.- Liaising with multiple departments to process orders, applications, and requests.- Monitoring and reporting on business impacting issues relating to key accounts.- Liaising with internal and external auditors and dealing with irregularities as they arise.- Working on several tasks at once and prioritising your own workload as operationally required. Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Role overview ID: Entity: Vistry Region: Vistry East Anglia Department: Finance & Tax Contract Type: Permanent - Full Time Job Location: Peterborough, Cambridgeshire Date Posted: 11.04.2024 We have an exciting opportunity for a Finance Director to join Vistry at our office in Peterborough. The role of the Finance Director is to drive the financial performance of the business unit (BU) and support the Managing Director in achieving the Business Plan. The Finance Director will be a key member of the BU Management Team / Board and will also offer financial support and guidance to all departments. The Finance Director will have a broad range of operational knowledge to enable critical review and challenge of key decisions and information across all the BU's disciplines. As our Finance Director you will also be responsible for the timely production of accurate financial reporting for the business along with management of the finance team. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality ACA, CIMA, ACCA Experience gained in a senior role incorporating financial control, accounting, forecasting and commercial / finance business partnering including leading month end close, working with auditors, preparation of P&L and cashflow forecasts and supporting and challenging operational decisions Demonstrable strong financial management and commercial experience and track record of supporting business growth Ability to formulate financial plans (long term and tactical) and ensure full engagement Ability to influence change and build/maintain strong financial management within the business. Must be capable of maintaining a high level of energy and team spirit that enhances goal attainment. In depth understanding of budget management Excellent negotiation and networking skills An enthusiastic leader and strong team player, with the ability to operate and excel in a changing and rapidly growing environment Excellent analytical, oral and presentation/communication skills Able to work under pressure, prioritise workloads and meet deadlines Able to work with a high degree of accuracy Decision maker with pragmatic approach to problem solving An enthusiastic leader and strong team player, with the ability to operate and excel in a changing and rapidly growing environment Excellent analytical, oral and presentation/communication skills Able to influence and persuade others Discretion and integrity in attitude and approach Experience as Head of Finance or Finance Director, ideally within a UK construction / housebuilding organisation Previous experience in using COINS and Anaplan preferable Proficient I.T skills along with a good working knowledge of Microsoft Office (Word, Excel, Outlook, Powerpoint) More about the Finance Director role Develop the business plan (strategic plans and budgets) for the BU with other Board members Ownership of the budgets and monthly forecasts for the business ensuring that they are accurate and well managed Review and challenge proposed land acquisitions including areas such as financial assumptions and VAT Lead and manage the BU finance team ensuring accuracy, quality and efficiencies are maximised Ensure compliance with the Group Finance Manual and Limits of Authority Manage the half and full year finance process with external auditors for the BU including joint ventures Ensure that the key assumptions, risks and opportunities under - pinning the business's and projects performance are robustly challenged, clearly understood and managed Oversee all weekly and month end processes and reporting for the BU ensuring that all reporting is accurate and provided in accordance with the required deadlines Accurate and timely completion of returns to Division and Group including, but not limited to, trading updates, budget packs, quarterly presentations, national statistics, salary reviews, bonus calculations Management of the BU cash forecasts and working capital Attendance at Cost to Complete meetings ensuring appropriate challenge on forecasts and risks / opportunities Preparation / review of monthly finance board papers including attendance at Board meetings Preparation of quarterly review and budget presentations and attendance at the relevant meetings to present to the Partnerships Board Financial management of all joint ventures and provision of reports to the agreed timescales including forecasting, board packs, year end reporting / audit and attendance at Board meetings Finally let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. SP1 Not worried about this, so prefer to reword SP2 This still true? Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days.
Apr 30, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry East Anglia Department: Finance & Tax Contract Type: Permanent - Full Time Job Location: Peterborough, Cambridgeshire Date Posted: 11.04.2024 We have an exciting opportunity for a Finance Director to join Vistry at our office in Peterborough. The role of the Finance Director is to drive the financial performance of the business unit (BU) and support the Managing Director in achieving the Business Plan. The Finance Director will be a key member of the BU Management Team / Board and will also offer financial support and guidance to all departments. The Finance Director will have a broad range of operational knowledge to enable critical review and challenge of key decisions and information across all the BU's disciplines. As our Finance Director you will also be responsible for the timely production of accurate financial reporting for the business along with management of the finance team. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality ACA, CIMA, ACCA Experience gained in a senior role incorporating financial control, accounting, forecasting and commercial / finance business partnering including leading month end close, working with auditors, preparation of P&L and cashflow forecasts and supporting and challenging operational decisions Demonstrable strong financial management and commercial experience and track record of supporting business growth Ability to formulate financial plans (long term and tactical) and ensure full engagement Ability to influence change and build/maintain strong financial management within the business. Must be capable of maintaining a high level of energy and team spirit that enhances goal attainment. In depth understanding of budget management Excellent negotiation and networking skills An enthusiastic leader and strong team player, with the ability to operate and excel in a changing and rapidly growing environment Excellent analytical, oral and presentation/communication skills Able to work under pressure, prioritise workloads and meet deadlines Able to work with a high degree of accuracy Decision maker with pragmatic approach to problem solving An enthusiastic leader and strong team player, with the ability to operate and excel in a changing and rapidly growing environment Excellent analytical, oral and presentation/communication skills Able to influence and persuade others Discretion and integrity in attitude and approach Experience as Head of Finance or Finance Director, ideally within a UK construction / housebuilding organisation Previous experience in using COINS and Anaplan preferable Proficient I.T skills along with a good working knowledge of Microsoft Office (Word, Excel, Outlook, Powerpoint) More about the Finance Director role Develop the business plan (strategic plans and budgets) for the BU with other Board members Ownership of the budgets and monthly forecasts for the business ensuring that they are accurate and well managed Review and challenge proposed land acquisitions including areas such as financial assumptions and VAT Lead and manage the BU finance team ensuring accuracy, quality and efficiencies are maximised Ensure compliance with the Group Finance Manual and Limits of Authority Manage the half and full year finance process with external auditors for the BU including joint ventures Ensure that the key assumptions, risks and opportunities under - pinning the business's and projects performance are robustly challenged, clearly understood and managed Oversee all weekly and month end processes and reporting for the BU ensuring that all reporting is accurate and provided in accordance with the required deadlines Accurate and timely completion of returns to Division and Group including, but not limited to, trading updates, budget packs, quarterly presentations, national statistics, salary reviews, bonus calculations Management of the BU cash forecasts and working capital Attendance at Cost to Complete meetings ensuring appropriate challenge on forecasts and risks / opportunities Preparation / review of monthly finance board papers including attendance at Board meetings Preparation of quarterly review and budget presentations and attendance at the relevant meetings to present to the Partnerships Board Financial management of all joint ventures and provision of reports to the agreed timescales including forecasting, board packs, year end reporting / audit and attendance at Board meetings Finally let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. SP1 Not worried about this, so prefer to reword SP2 This still true? Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days.
Discipline: Quality and Governance Job type : Permanent Salary : £46,027 per year (£41,899 plus a car user allowance £3840 and home working allowance of £288 per year). IT equipment is provided to support the role. Expiry date: 12 May :15 Location : Mainly covering East of England and any other areas if required.We are looking for a Quality (Assurance and Improvement) Lead to join our welcoming and friendly team here at Hft. This is your chance to make a real difference to people's lives. What will you be doing? The Quality Lead role is critical to ensuring that Hft is a great place to work with a culture and a support network that enables our people to thrive. Reporting to the Head of Quality and Improvement, you will be part of a team of Quality Leads working together to drive strategic quality improvement across Hft's services. This team sits as part of the wider Quality and Governance Portfolio.You will be responsible for undertaking internal audit and assurance activities, and for supporting services to deliver quality improvement initiatives in line with Hft's Quality Assurance Framework. You will provide services with appropriate advice and support, and work closely with various management teams to develop and improve best practice across services. You will analyse and use quality and safety data to prioritise improvement activities to ensure Hft offers "outstanding" care and support to the people we support.In addition, some flexibility may be required for you to support colleagues in other areas, to meet the needs of the organisation and cross over to support your team.The role is home based but requires regular travel and overnight stays to deliver a programme of audit and assurance and improvement initiatives, assessments, incident management and support visits to ensure safe, high-quality services. This requires a high-level of organisational skills and flexible, effective time management. A full driving licence and own transport is essential. Who are you? The successful candidate will have previous experience as a CQC Registered / Regional Manager or Quality professional, with experience of auditing within Health and Social Care, and a proven track record of leading services to "Outstanding."You will have an in-depth knowledge of safety, health and social care regulatory compliance and supporting legal frameworks, to be able to coach, advise and mentor care and support colleagues within your designated areas. You will be skilled in embedding processes to drive quality standards, and have a solid understanding of assurance and "what excellent looks like.". A self-starter, you will have a continuous improvement mind-set and enjoy building strong relationships with your stakeholder, and will have excellent communication skills.A level 5 Diploma in Health and Social Care or equivalent, and a recognised Auditor qualification (or willing to work towards one) is essential. You will have experience in quality improvement methodology, risk management and root cause analysis, with a willingness to work towards any required qualifications. What's in it for you ?There are a range of benefits and career development opportunities at Hft. We'll give you a comprehensive induction, full training, and lots of support along the way. ?With Investors in People and Skills for Care accreditation, we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible. As a 'Gold' standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. We offer: Annual Leave: 33 days (including 8 days statutory bank holidays) Training: Access to award winning training and development Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support. TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use. Discounted mobile 'phone contracts. As an Hft employee, you'll be able to take advantage of Vodafone's Employee Advantage programme, giving you up to 30% off. Care Friends: Employee referral app - earn money for referring your friends to work for Hft. Free life assurance - 3 x your annual salary Hft is one of the largest charities in England and Wales supporting people with learning disabilities. We are passionate about what we do and we use our unique understanding of the challenges facing the people we support to speak up for them to bring about positive change. We have a rich 60-year heritage and a clear vision, we are ambitious and wholly committed to what we can achieve for the people we support and have embarked on a journey of transformation that will ensure we can meet their changing needs and extend our reach and impact.Find your place with us and change lives. STRICTLY NO AGENCIES PLEASE We reserve the right to close this vacancy early should we receive sufficient applications.Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.Apply NowREF-213239
Apr 29, 2024
Full time
Discipline: Quality and Governance Job type : Permanent Salary : £46,027 per year (£41,899 plus a car user allowance £3840 and home working allowance of £288 per year). IT equipment is provided to support the role. Expiry date: 12 May :15 Location : Mainly covering East of England and any other areas if required.We are looking for a Quality (Assurance and Improvement) Lead to join our welcoming and friendly team here at Hft. This is your chance to make a real difference to people's lives. What will you be doing? The Quality Lead role is critical to ensuring that Hft is a great place to work with a culture and a support network that enables our people to thrive. Reporting to the Head of Quality and Improvement, you will be part of a team of Quality Leads working together to drive strategic quality improvement across Hft's services. This team sits as part of the wider Quality and Governance Portfolio.You will be responsible for undertaking internal audit and assurance activities, and for supporting services to deliver quality improvement initiatives in line with Hft's Quality Assurance Framework. You will provide services with appropriate advice and support, and work closely with various management teams to develop and improve best practice across services. You will analyse and use quality and safety data to prioritise improvement activities to ensure Hft offers "outstanding" care and support to the people we support.In addition, some flexibility may be required for you to support colleagues in other areas, to meet the needs of the organisation and cross over to support your team.The role is home based but requires regular travel and overnight stays to deliver a programme of audit and assurance and improvement initiatives, assessments, incident management and support visits to ensure safe, high-quality services. This requires a high-level of organisational skills and flexible, effective time management. A full driving licence and own transport is essential. Who are you? The successful candidate will have previous experience as a CQC Registered / Regional Manager or Quality professional, with experience of auditing within Health and Social Care, and a proven track record of leading services to "Outstanding."You will have an in-depth knowledge of safety, health and social care regulatory compliance and supporting legal frameworks, to be able to coach, advise and mentor care and support colleagues within your designated areas. You will be skilled in embedding processes to drive quality standards, and have a solid understanding of assurance and "what excellent looks like.". A self-starter, you will have a continuous improvement mind-set and enjoy building strong relationships with your stakeholder, and will have excellent communication skills.A level 5 Diploma in Health and Social Care or equivalent, and a recognised Auditor qualification (or willing to work towards one) is essential. You will have experience in quality improvement methodology, risk management and root cause analysis, with a willingness to work towards any required qualifications. What's in it for you ?There are a range of benefits and career development opportunities at Hft. We'll give you a comprehensive induction, full training, and lots of support along the way. ?With Investors in People and Skills for Care accreditation, we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible. As a 'Gold' standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. We offer: Annual Leave: 33 days (including 8 days statutory bank holidays) Training: Access to award winning training and development Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support. TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use. Discounted mobile 'phone contracts. As an Hft employee, you'll be able to take advantage of Vodafone's Employee Advantage programme, giving you up to 30% off. Care Friends: Employee referral app - earn money for referring your friends to work for Hft. Free life assurance - 3 x your annual salary Hft is one of the largest charities in England and Wales supporting people with learning disabilities. We are passionate about what we do and we use our unique understanding of the challenges facing the people we support to speak up for them to bring about positive change. We have a rich 60-year heritage and a clear vision, we are ambitious and wholly committed to what we can achieve for the people we support and have embarked on a journey of transformation that will ensure we can meet their changing needs and extend our reach and impact.Find your place with us and change lives. STRICTLY NO AGENCIES PLEASE We reserve the right to close this vacancy early should we receive sufficient applications.Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.Apply NowREF-213239
Role: Partner Support Advisor (Billing) Location: Brockworth, Gloucester Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00-17:30 The task at hand: We currently have an exciting opportunity for a Partner Support Advisor specialising in Billing at Onecom Partners, part of the Onecom Group. As our Partner Support Advisor, you will be the front line of Onecom Partners Operations Help Desk as well as specialising in Billing. You will play a vital role in the success of the group and its portfolio of clients. You'll be great in this role if: - You're a strong communicator with excellent attention to detail and accuracy - You can empathise with customers and have a naturally helpful attitude - You're IT literate and have a desire to learn and improve - You can work independently, on your own initiative as well as part of a team - You have tons of enthusiasm, self-motivation & a willingness to operate flexibly - You have strong Interpersonal skills and proven ability to develop effective working relationships at all levels - You understand the need for diligence with reporting and can identify any risk areas - You have beginner to intermediate knowledge of Excel What you ll be busy doing: - Answering and responding to Partners billing queries via telephone or email - Liaising with internal teams to resolve billing queries - Completion of routine administrative duties - Run reports and updating spreadsheets - Monitor and report on business impacting issues relating to key accounts - Liaising with internal and external auditors and dealing with irregularities as they arise - Work on several tasks at once and prioritise own workload as operationally required - Ensure correct and accurate information on customer accounts is always maintained - Support the Billing Manager with ongoing improvements to the billing function Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 29, 2024
Full time
Role: Partner Support Advisor (Billing) Location: Brockworth, Gloucester Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00-17:30 The task at hand: We currently have an exciting opportunity for a Partner Support Advisor specialising in Billing at Onecom Partners, part of the Onecom Group. As our Partner Support Advisor, you will be the front line of Onecom Partners Operations Help Desk as well as specialising in Billing. You will play a vital role in the success of the group and its portfolio of clients. You'll be great in this role if: - You're a strong communicator with excellent attention to detail and accuracy - You can empathise with customers and have a naturally helpful attitude - You're IT literate and have a desire to learn and improve - You can work independently, on your own initiative as well as part of a team - You have tons of enthusiasm, self-motivation & a willingness to operate flexibly - You have strong Interpersonal skills and proven ability to develop effective working relationships at all levels - You understand the need for diligence with reporting and can identify any risk areas - You have beginner to intermediate knowledge of Excel What you ll be busy doing: - Answering and responding to Partners billing queries via telephone or email - Liaising with internal teams to resolve billing queries - Completion of routine administrative duties - Run reports and updating spreadsheets - Monitor and report on business impacting issues relating to key accounts - Liaising with internal and external auditors and dealing with irregularities as they arise - Work on several tasks at once and prioritise own workload as operationally required - Ensure correct and accurate information on customer accounts is always maintained - Support the Billing Manager with ongoing improvements to the billing function Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Our Public Sector client based in York are seeking two Quality Assurance Auditors, you will work across the business needs playing a vital role within Animal, Plant and Bee Health whilst gaining an understanding of the end-to-end process you will be undertaking the following: This assignment runs until February 2025. The role is for a total of 37 hours per week Monday to Friday, with a rate of pay at 14.22 per hour, located at APHA York. Designing and implement new elements that will be implemented across the quality assurance to ensure that such as non-conforming work, procedure/process review and internal audits to maintain ISO 17020 accreditation Presents and reviews audit outcome results and analysis with the management team addressing the non-conforming are recorded and if necessary. In conjunction with the management team, establish corrective action plans to address documented quality, whilst making recommendations for improvement Working with the Quality Service departments to create a streamlined approach 'One APHA' approach to promote good practice and maintaining accreditation held by the agency Performing quarterly routine inspections by selecting cases for reviews and provide quality assurance training Essential requirements for the role: Excellent knowledge and use of Microsoft packages including outlooks, word and excel Understanding of ISO 17020 or relevant quality management systems Be a relationship builder with the ability to communicate and collaborate effectively both written and verbally Delivering a quality service Ability: High degree of organisational ability and attention to detail. Working on multiple tasks, working independently and possess the ability to be organised and prioritise tasks Proven ability to recognise key points quickly Ability to think and act strategically.
Apr 29, 2024
Seasonal
Our Public Sector client based in York are seeking two Quality Assurance Auditors, you will work across the business needs playing a vital role within Animal, Plant and Bee Health whilst gaining an understanding of the end-to-end process you will be undertaking the following: This assignment runs until February 2025. The role is for a total of 37 hours per week Monday to Friday, with a rate of pay at 14.22 per hour, located at APHA York. Designing and implement new elements that will be implemented across the quality assurance to ensure that such as non-conforming work, procedure/process review and internal audits to maintain ISO 17020 accreditation Presents and reviews audit outcome results and analysis with the management team addressing the non-conforming are recorded and if necessary. In conjunction with the management team, establish corrective action plans to address documented quality, whilst making recommendations for improvement Working with the Quality Service departments to create a streamlined approach 'One APHA' approach to promote good practice and maintaining accreditation held by the agency Performing quarterly routine inspections by selecting cases for reviews and provide quality assurance training Essential requirements for the role: Excellent knowledge and use of Microsoft packages including outlooks, word and excel Understanding of ISO 17020 or relevant quality management systems Be a relationship builder with the ability to communicate and collaborate effectively both written and verbally Delivering a quality service Ability: High degree of organisational ability and attention to detail. Working on multiple tasks, working independently and possess the ability to be organised and prioritise tasks Proven ability to recognise key points quickly Ability to think and act strategically.
Digital Audit is a specialist team within our Audit practice that combines a mix of technology, data, business and accounting expertise to digitally audit clients across all industries. We're constantly investing in audit technology and the skills of our people to keep up with the rapid pace of change and to deliver trust that is deeper, broader and more forward looking. The role As a Senior Associate you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. You'll be auditing our client's technology to give them assurance that security and controls are in place. This includes infrastructure, Cloud and applications. You'll gain an understanding of end-to-end processes and how business applications are utilised, controlled and optimised. You will have a strong understanding of the role that digital plays in the modern audit, and how technologies are deployed and controlled within business. You'll gain an understanding of end-to-end processes and how business applications are utilised, controlled and optimised across our banking and capital markets, private equity, insurance and consumer market clients Role Responsibilities Digital Audit is a national business unit and you'll therefore have the opportunity to work with a variety of clients, industries and technologies. You'll develop the business skills, knowledge and relationships you need to build a career that's more than just numbers to deliver trust that is deeper, broader and more forward looking. Responsibilities include but are not limited to: Using feedback and reflection to develop self awareness, personal strengths and address development areas Delegating to others to provide stretch opportunities and coaching to help deliver results Developing new ideas and proposing innovative solutions to problems Using a broad range of tools and techniques to extract insights from current trends in the business area Reviewing your work and that of others for quality, accuracy and relevance Sharing relevant thought leadership Using straightforward communication, in a structured way, when influencing others Ability to read situations and modify behaviour to build quality, diverse relationships Upholding the firm's code of ethics and business conduct Delivering complex technology audits Proactively assisting in the management of several clients and teams; Training, coaching and leading junior staff; Establishing effective working relationships directly with clients Contributing to the development of your own and your team's technical acumen Essential Skills and Experience Experience of working effectively in a team, building good working relationships with both colleagues and client personnel at all levels Experienced in coaching junior staff Experience in evaluating technology that supports financial and operational systems and related business processes; External auditing experience, including evaluating controls over financial and/or IT/operational processes; Experience in managing junior colleagues and an interest in developing others; Experience in working in complex environments; Industry experience is preferable (e.g. Banking and Capital Markets or Retail) Project management and analytical skills; Preferable experience and qualifications CA / ACA / ACCA/ICAS qualified (or international equivalent) Or part Qualified and working towards your full CA / ACA / ACCA / ICAS (or equivalent) qualification Or have equivalent work experience in Audit (you're an international candidate who technically qualifies in your home country by experience) Certified Information Systems Auditor (CISA) qualification, or equivalent; Specialist system experience (i.e. SAP, Oracle, SQL, Python).
Apr 29, 2024
Full time
Digital Audit is a specialist team within our Audit practice that combines a mix of technology, data, business and accounting expertise to digitally audit clients across all industries. We're constantly investing in audit technology and the skills of our people to keep up with the rapid pace of change and to deliver trust that is deeper, broader and more forward looking. The role As a Senior Associate you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. You'll be auditing our client's technology to give them assurance that security and controls are in place. This includes infrastructure, Cloud and applications. You'll gain an understanding of end-to-end processes and how business applications are utilised, controlled and optimised. You will have a strong understanding of the role that digital plays in the modern audit, and how technologies are deployed and controlled within business. You'll gain an understanding of end-to-end processes and how business applications are utilised, controlled and optimised across our banking and capital markets, private equity, insurance and consumer market clients Role Responsibilities Digital Audit is a national business unit and you'll therefore have the opportunity to work with a variety of clients, industries and technologies. You'll develop the business skills, knowledge and relationships you need to build a career that's more than just numbers to deliver trust that is deeper, broader and more forward looking. Responsibilities include but are not limited to: Using feedback and reflection to develop self awareness, personal strengths and address development areas Delegating to others to provide stretch opportunities and coaching to help deliver results Developing new ideas and proposing innovative solutions to problems Using a broad range of tools and techniques to extract insights from current trends in the business area Reviewing your work and that of others for quality, accuracy and relevance Sharing relevant thought leadership Using straightforward communication, in a structured way, when influencing others Ability to read situations and modify behaviour to build quality, diverse relationships Upholding the firm's code of ethics and business conduct Delivering complex technology audits Proactively assisting in the management of several clients and teams; Training, coaching and leading junior staff; Establishing effective working relationships directly with clients Contributing to the development of your own and your team's technical acumen Essential Skills and Experience Experience of working effectively in a team, building good working relationships with both colleagues and client personnel at all levels Experienced in coaching junior staff Experience in evaluating technology that supports financial and operational systems and related business processes; External auditing experience, including evaluating controls over financial and/or IT/operational processes; Experience in managing junior colleagues and an interest in developing others; Experience in working in complex environments; Industry experience is preferable (e.g. Banking and Capital Markets or Retail) Project management and analytical skills; Preferable experience and qualifications CA / ACA / ACCA/ICAS qualified (or international equivalent) Or part Qualified and working towards your full CA / ACA / ACCA / ICAS (or equivalent) qualification Or have equivalent work experience in Audit (you're an international candidate who technically qualifies in your home country by experience) Certified Information Systems Auditor (CISA) qualification, or equivalent; Specialist system experience (i.e. SAP, Oracle, SQL, Python).
Medialab has been one of the fastest growing agencies in the UK over the last three years. We have tripled our revenue, more than doubled (and diversified) our talent and capability base winning a significant volume of new business and retaining and strengthening existing client relationships. At the heart of this unparalleled growth has been our Linear TV planning, trading and optimisation excellence delivering consistent, positive and attributable impact on our client partners' performance across brand and acquisition metrics in the Charity, Direct to Consumer and Financial Services sectors. Our TV revenue has had significant grown in the last 5 years and it is the role of the Business Director to support, develop and inspire the TV team to continue this market leading, transparent growth. THE OPPORTUNITY This would be a critical leadership role within Medialab's Senior Management Team, reporting to the Broadcast Director and Director of Advanced TV. The AV Business Director is one of the key internal and external (with media partners and client partners) faces of Medialab helping to design, develop and accelerate role designing, building and key areas of TV across Linear and Video-on-Demand. WHAT YOU WILL BE DOING Improve and evolve our outstanding performance and reputation for brilliant TV pricing and quality negotiation and delivery. Acts as a senior partner and expert for co-developing and delivering all areas of product strategy in TV including Linear & working with the Director of Advanced TV to further develop Video-on Demand across our ever-broadening client portfolio. Helping to retain existing client business and prospect and win new client business. • Create a TV education programme for all Medialab colleagues. Work with Client teams to create bespoke client strategies for creating incremental spend alongside linear. • Leadership with key media owner partners to ensure effective partnership's delivering, value, insight and opportunity. Be heavily involved in winning new business. Work with Marketing to raise your and our industry profile. Contribute to agency-wide continuous improvement projects regarding processes and quality standards. THE SKILLS YOU WILL BRING Highly experienced and hugely highly respected Linear TV trader. Experienced team leader used to motivating and inspiring a team. Extensive experience in Brand and DRTV planning and optimisation. Clear view of the opportunity that the evolving TV landscape affords. Comfortable creating strategies around this - BVOD/AVOD/SVOD and FAST. Ability to design, develop and deliver new products or approaches. Comfortable to lead on all upskilling in relation to all areas of TV including Linear and all areas of Video-on-Demand - team and clients. Experienced at leading on and managing strategies to grow usage of Video-on-Demand with clients. A passion for measurement and accountability that drives growth. Strong network/respected with senior media owner and intermediary/auditor partners. WHAT TO EXPECT FROM US: Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra incentives which make life at Medialab even more rewarding: 25 days holiday, (including office closure between Christmas and New Year) Birthday day off Mental Health Awareness Day off Holiday buying scheme Hybrid working between office and home Flexi-hours Work abroad scheme Private Medical Insurance Health Cash Plan Life Assurance Discounted Gym Membership Retail discounts Quarterly reviews to enhance career progression Continuous professional development and training - CPD Platinum accreditation by the IPA Internal mentoring programme Membership to Bloom and bespoke mentorship for female talent A long weekend/week away at Medialab's expense for long service Charity volunteering days fully paid. Free access to Health and Wellbeing Apps. Free professional counselling. Access to Mental Health Allies (1 in 15 employees are trained in Mental Health First Aid). Enhanced parental leave pay for new parents WHO WE ARE Medialab is the UK's leading independent media agency, and one of the fastest growing. We're a media agency that's made differently. Purpose-led, data-driven, founder-run and proudly independent. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, SunLife, Laithwaites Wine, EMMA, Save the Children, Mind, Guide Dogs, Alzheimer's Society, RLNI and Clearscore. We're a diverse team of 150 people (and growing), based near Oxford Circus. Our people-first, purpose-driven culture has been key to our success. We commit to creating a more sustainable future through our partnership with FuturePlus, and foster a diverse and inclusive culture, though a number of DEI Communities to drive real change. We offer a supportive environment for working parents, carers, those who are (peri)menopausaland anyone else who needs it, and flexible working opportunities to all, from day one. Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, by supporting our place in Campaign's 'Best Places to work' for 4 years in a row, and we recently won Silver in Campaign's Agency of the Year Awards
Apr 29, 2024
Full time
Medialab has been one of the fastest growing agencies in the UK over the last three years. We have tripled our revenue, more than doubled (and diversified) our talent and capability base winning a significant volume of new business and retaining and strengthening existing client relationships. At the heart of this unparalleled growth has been our Linear TV planning, trading and optimisation excellence delivering consistent, positive and attributable impact on our client partners' performance across brand and acquisition metrics in the Charity, Direct to Consumer and Financial Services sectors. Our TV revenue has had significant grown in the last 5 years and it is the role of the Business Director to support, develop and inspire the TV team to continue this market leading, transparent growth. THE OPPORTUNITY This would be a critical leadership role within Medialab's Senior Management Team, reporting to the Broadcast Director and Director of Advanced TV. The AV Business Director is one of the key internal and external (with media partners and client partners) faces of Medialab helping to design, develop and accelerate role designing, building and key areas of TV across Linear and Video-on-Demand. WHAT YOU WILL BE DOING Improve and evolve our outstanding performance and reputation for brilliant TV pricing and quality negotiation and delivery. Acts as a senior partner and expert for co-developing and delivering all areas of product strategy in TV including Linear & working with the Director of Advanced TV to further develop Video-on Demand across our ever-broadening client portfolio. Helping to retain existing client business and prospect and win new client business. • Create a TV education programme for all Medialab colleagues. Work with Client teams to create bespoke client strategies for creating incremental spend alongside linear. • Leadership with key media owner partners to ensure effective partnership's delivering, value, insight and opportunity. Be heavily involved in winning new business. Work with Marketing to raise your and our industry profile. Contribute to agency-wide continuous improvement projects regarding processes and quality standards. THE SKILLS YOU WILL BRING Highly experienced and hugely highly respected Linear TV trader. Experienced team leader used to motivating and inspiring a team. Extensive experience in Brand and DRTV planning and optimisation. Clear view of the opportunity that the evolving TV landscape affords. Comfortable creating strategies around this - BVOD/AVOD/SVOD and FAST. Ability to design, develop and deliver new products or approaches. Comfortable to lead on all upskilling in relation to all areas of TV including Linear and all areas of Video-on-Demand - team and clients. Experienced at leading on and managing strategies to grow usage of Video-on-Demand with clients. A passion for measurement and accountability that drives growth. Strong network/respected with senior media owner and intermediary/auditor partners. WHAT TO EXPECT FROM US: Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra incentives which make life at Medialab even more rewarding: 25 days holiday, (including office closure between Christmas and New Year) Birthday day off Mental Health Awareness Day off Holiday buying scheme Hybrid working between office and home Flexi-hours Work abroad scheme Private Medical Insurance Health Cash Plan Life Assurance Discounted Gym Membership Retail discounts Quarterly reviews to enhance career progression Continuous professional development and training - CPD Platinum accreditation by the IPA Internal mentoring programme Membership to Bloom and bespoke mentorship for female talent A long weekend/week away at Medialab's expense for long service Charity volunteering days fully paid. Free access to Health and Wellbeing Apps. Free professional counselling. Access to Mental Health Allies (1 in 15 employees are trained in Mental Health First Aid). Enhanced parental leave pay for new parents WHO WE ARE Medialab is the UK's leading independent media agency, and one of the fastest growing. We're a media agency that's made differently. Purpose-led, data-driven, founder-run and proudly independent. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, SunLife, Laithwaites Wine, EMMA, Save the Children, Mind, Guide Dogs, Alzheimer's Society, RLNI and Clearscore. We're a diverse team of 150 people (and growing), based near Oxford Circus. Our people-first, purpose-driven culture has been key to our success. We commit to creating a more sustainable future through our partnership with FuturePlus, and foster a diverse and inclusive culture, though a number of DEI Communities to drive real change. We offer a supportive environment for working parents, carers, those who are (peri)menopausaland anyone else who needs it, and flexible working opportunities to all, from day one. Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, by supporting our place in Campaign's 'Best Places to work' for 4 years in a row, and we recently won Silver in Campaign's Agency of the Year Awards
Role: Partner Support Advisor (Billing) Location: Brockworth, Gloucester Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00-17:30 The task at hand: We currently have an exciting opportunity for a Partner Support Advisor specialising in Billing at Onecom Partners, part of the Onecom Group. As our Partner Support Advisor, you will be the "front line" of Onecom Partners Operations Help Desk as well as specialising in Billing. You will play a vital role in the success of the group and its portfolio of clients. You'll be great in this role if: - You're a strong communicator with excellent attention to detail and accuracy - You can empathise with customers and have a naturally helpful attitude - You're IT literate and have a desire to learn and improve- You can work independently, on your own initiative as well as part of a team - You have tons of enthusiasm, self-motivation & a willingness to operate flexibly - You have strong Interpersonal skills and proven ability to develop effective working relationships at all levels- You understand the need for diligence with reporting and can identify any risk areas- You have beginner to intermediate knowledge of Excel What you'll be busy doing: - Answering and responding to Partners billing queries via telephone or email- Liaising with internal teams to resolve billing queries- Completion of routine administrative duties- Run reports and updating spreadsheets- Monitor and report on business impacting issues relating to key accounts - Liaising with internal and external auditors and dealing with irregularities as they arise - Work on several tasks at once and prioritise own workload as operationally required - Ensure correct and accurate information on customer accounts is always maintained- Support the Billing Manager with ongoing improvements to the billing function Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 29, 2024
Full time
Role: Partner Support Advisor (Billing) Location: Brockworth, Gloucester Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00-17:30 The task at hand: We currently have an exciting opportunity for a Partner Support Advisor specialising in Billing at Onecom Partners, part of the Onecom Group. As our Partner Support Advisor, you will be the "front line" of Onecom Partners Operations Help Desk as well as specialising in Billing. You will play a vital role in the success of the group and its portfolio of clients. You'll be great in this role if: - You're a strong communicator with excellent attention to detail and accuracy - You can empathise with customers and have a naturally helpful attitude - You're IT literate and have a desire to learn and improve- You can work independently, on your own initiative as well as part of a team - You have tons of enthusiasm, self-motivation & a willingness to operate flexibly - You have strong Interpersonal skills and proven ability to develop effective working relationships at all levels- You understand the need for diligence with reporting and can identify any risk areas- You have beginner to intermediate knowledge of Excel What you'll be busy doing: - Answering and responding to Partners billing queries via telephone or email- Liaising with internal teams to resolve billing queries- Completion of routine administrative duties- Run reports and updating spreadsheets- Monitor and report on business impacting issues relating to key accounts - Liaising with internal and external auditors and dealing with irregularities as they arise - Work on several tasks at once and prioritise own workload as operationally required - Ensure correct and accurate information on customer accounts is always maintained- Support the Billing Manager with ongoing improvements to the billing function Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
A new and exciting opportunity has arisen for a Quality Engineer / Quality Inspector within CMM experience to work for a precision engineering company as a CMM Programmer. The company manufacture for a number of blue chip clients and have an excellent order book. Due to their rapid growth they looking to bring in a new Quality Engineer / Quality Inspector with CMM experience to work as a CMM Programmer straight away. CMM Programmer - The Opportunity - Quality Engineer, Quality Inspector, Precision Engineering, CMM This well-established company are looking for an optimistic Quality Engineer with a precision engineering background to join the quality engineering team. Responsible for Quality Assurance, Auditing and Inspection you will be shop floor based. CMM Programmer - What's needed for me to be considered - Quality Engineer, Quality Inspector, Precision Engineering, CMM Experience in a precision engineering manufacturing background essential CMM Programming ability using Mitutoyo MCOSMOS Inspection skills essential Trained Quality Auditor preferred but not essential CMM Programmer, Quality Engineer, Quality Inspector, Precision Engineering, CMM If this role appeals please do apply now!
Apr 29, 2024
Full time
A new and exciting opportunity has arisen for a Quality Engineer / Quality Inspector within CMM experience to work for a precision engineering company as a CMM Programmer. The company manufacture for a number of blue chip clients and have an excellent order book. Due to their rapid growth they looking to bring in a new Quality Engineer / Quality Inspector with CMM experience to work as a CMM Programmer straight away. CMM Programmer - The Opportunity - Quality Engineer, Quality Inspector, Precision Engineering, CMM This well-established company are looking for an optimistic Quality Engineer with a precision engineering background to join the quality engineering team. Responsible for Quality Assurance, Auditing and Inspection you will be shop floor based. CMM Programmer - What's needed for me to be considered - Quality Engineer, Quality Inspector, Precision Engineering, CMM Experience in a precision engineering manufacturing background essential CMM Programming ability using Mitutoyo MCOSMOS Inspection skills essential Trained Quality Auditor preferred but not essential CMM Programmer, Quality Engineer, Quality Inspector, Precision Engineering, CMM If this role appeals please do apply now!
Job Title: Quality Engineer Location: Bolton Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Quality, AS9100, ISO9001, EASA, Engineering, Drawings, Technical, First Article Inspection, PPAP, Auditor, Automotive, Medical, Mechanical, Electronic Join Our Team as a Quality Engineer and Drive Quality Assurance to New Heights! Are you a meticulous Quality Engineer with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier quality standards in a well-established engineering organization? Look no further! We invite you to join our team in Bolton and be a key driver of engineering excellence. About Us: My client is a leading defence organisation that is proud to support our Armed Forces in protecting our nations. We collaborate with governments to achieve a shared goal of defending our freedom. Please note automatic promotion is not guaranteed. Hybrid working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working. The Role: So, what will you be doing as a Quality Engineer ? Frontline provision of non-conformance management supporting the Manufacturing functions, including the administration of non-conformities and containment activities Collation and analysis of non-conformance data through the business tool, Google NLP, highlighting any adverse trends and risks to the business and also opportunities for improvement. This is to include the implementation and verification of permanent corrective actions The collation of business KPI's for communication at all levels Data analysing to include CQN (Rework/Scrap), returns and yields Facilitating Practical Problem Solving activities, determining Root Causes and the effective implementation of robust Corrective Actions using the relevant Quality Tools Supporting the successful transfer of new products into manufacturing, analysing historical data and using lessons learnt Facilitation of non-conformance meetings at all levels from Shop Floor to Manufacturing Heads, providing information concerning products and escalation of issues Managing Customer concerns and escapes, dealing with Inter Company facilities across Europe including France, Italy and Germany and external customers Managing inscapes between business units within Manufacturing Interface with the Programs Quality representative and the wider Quality teams, sharing data packs and progression of non-conformities and improvements What are we looking for in our next Quality Engineer ? Ideally qualified to minimum HNC/HND in relevant subject or with relevant work experience Demonstrate excellent analytical skills with the ability to use data to identify trends and drive improvements Ability and confidence to report to all levels of the business Strong Practical Problem Solving skills being able to lead and facilitate activities leading to improvements Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Quality Engineer, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Quality Engineer, hit that apply button now! How to Apply: Ready to raise the bar for quality? Showcase your expertise and passion for quality assurance. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in Bolton. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 29, 2024
Contractor
Job Title: Quality Engineer Location: Bolton Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Quality, AS9100, ISO9001, EASA, Engineering, Drawings, Technical, First Article Inspection, PPAP, Auditor, Automotive, Medical, Mechanical, Electronic Join Our Team as a Quality Engineer and Drive Quality Assurance to New Heights! Are you a meticulous Quality Engineer with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier quality standards in a well-established engineering organization? Look no further! We invite you to join our team in Bolton and be a key driver of engineering excellence. About Us: My client is a leading defence organisation that is proud to support our Armed Forces in protecting our nations. We collaborate with governments to achieve a shared goal of defending our freedom. Please note automatic promotion is not guaranteed. Hybrid working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working. The Role: So, what will you be doing as a Quality Engineer ? Frontline provision of non-conformance management supporting the Manufacturing functions, including the administration of non-conformities and containment activities Collation and analysis of non-conformance data through the business tool, Google NLP, highlighting any adverse trends and risks to the business and also opportunities for improvement. This is to include the implementation and verification of permanent corrective actions The collation of business KPI's for communication at all levels Data analysing to include CQN (Rework/Scrap), returns and yields Facilitating Practical Problem Solving activities, determining Root Causes and the effective implementation of robust Corrective Actions using the relevant Quality Tools Supporting the successful transfer of new products into manufacturing, analysing historical data and using lessons learnt Facilitation of non-conformance meetings at all levels from Shop Floor to Manufacturing Heads, providing information concerning products and escalation of issues Managing Customer concerns and escapes, dealing with Inter Company facilities across Europe including France, Italy and Germany and external customers Managing inscapes between business units within Manufacturing Interface with the Programs Quality representative and the wider Quality teams, sharing data packs and progression of non-conformities and improvements What are we looking for in our next Quality Engineer ? Ideally qualified to minimum HNC/HND in relevant subject or with relevant work experience Demonstrate excellent analytical skills with the ability to use data to identify trends and drive improvements Ability and confidence to report to all levels of the business Strong Practical Problem Solving skills being able to lead and facilitate activities leading to improvements Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Quality Engineer, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Quality Engineer, hit that apply button now! How to Apply: Ready to raise the bar for quality? Showcase your expertise and passion for quality assurance. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in Bolton. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
We are looking for a PCN Auditor to join our client's team based in and around London, What are the min Job objectives and responsibilities? You will have a crucial role to fulfil with regards to quality assurance and delivery across all packages of work on the contract; the role will provide the ideal candidate with an opportunity to make a real difference to site acceptance and management and the maintenance of a safe working environment. The auditor will be responsible for attending/auditing telecommunication sites where they will ensure completed build works (both upgrades and new installations, active and passive elements) have been installed/constructed in accordance with the site design and to a high specification. A strong focus and high level of diligence must be applied when assessing whether the completed works are in accordance with the site design (and, where applicable are both contractual and legislatively compliant) and have been completed to a high level of quality with no residual H&S risks. The candidate will also need to show flexibility with regards to national travel and job duties, as when required support will be needed across the UK on other activities within their skill set. What are the main duties? Auditing build works (new installation, upgrade and remedial) to ensure they have been completed in accordance with design specification. Auditing build works (new installation, upgrade and remedial) to ensure a safe working environment has been established. Conducting planned preventative maintenance works to ensure statutory compliance and that reportable defects and health and safety hazards are managed and mitigated. Willing to lend a hand and get stuck in on other tasks if the requirement exists, i.e., planned maintenance inspections and associated remedial works, project-based works, etc. (Tools and training to be provided). National travel will be required at times to support demand where required including working/staying away on occasions. What does our ideal candidate look like? Must have PCN and rigging experience. Willing to work at height, work involves climbing on telecommunication sites (advanced climber, first aid at height, RF and rooftop safety etc.) All training and equipment will be provided. Experience of working in the telecommunications industry would be a bonus; ideally with build/upgrade/maintenance experience. Experience of Active and Passive Network Assets associated with Cell Sites would be a bonus (Greenfield, Rooftop, Street-Works, Inbuilding Solutions). Good understanding and appreciation of quality and hazard management. If this sounds of interest please hit apply
Apr 29, 2024
Full time
We are looking for a PCN Auditor to join our client's team based in and around London, What are the min Job objectives and responsibilities? You will have a crucial role to fulfil with regards to quality assurance and delivery across all packages of work on the contract; the role will provide the ideal candidate with an opportunity to make a real difference to site acceptance and management and the maintenance of a safe working environment. The auditor will be responsible for attending/auditing telecommunication sites where they will ensure completed build works (both upgrades and new installations, active and passive elements) have been installed/constructed in accordance with the site design and to a high specification. A strong focus and high level of diligence must be applied when assessing whether the completed works are in accordance with the site design (and, where applicable are both contractual and legislatively compliant) and have been completed to a high level of quality with no residual H&S risks. The candidate will also need to show flexibility with regards to national travel and job duties, as when required support will be needed across the UK on other activities within their skill set. What are the main duties? Auditing build works (new installation, upgrade and remedial) to ensure they have been completed in accordance with design specification. Auditing build works (new installation, upgrade and remedial) to ensure a safe working environment has been established. Conducting planned preventative maintenance works to ensure statutory compliance and that reportable defects and health and safety hazards are managed and mitigated. Willing to lend a hand and get stuck in on other tasks if the requirement exists, i.e., planned maintenance inspections and associated remedial works, project-based works, etc. (Tools and training to be provided). National travel will be required at times to support demand where required including working/staying away on occasions. What does our ideal candidate look like? Must have PCN and rigging experience. Willing to work at height, work involves climbing on telecommunication sites (advanced climber, first aid at height, RF and rooftop safety etc.) All training and equipment will be provided. Experience of working in the telecommunications industry would be a bonus; ideally with build/upgrade/maintenance experience. Experience of Active and Passive Network Assets associated with Cell Sites would be a bonus (Greenfield, Rooftop, Street-Works, Inbuilding Solutions). Good understanding and appreciation of quality and hazard management. If this sounds of interest please hit apply
Role: Partner Support Advisor Location: Brockworth, Gloucestershire Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00 - 17:30 The task at hand: We are looking for a passionate Partner Support Advisor to provide front line service to support our Partner Operations Help Desk which intern plays a vital role in the success of Onecom Partners. You'll be great in this role if: - You love providing brilliant customer service and have experience of this. - You have excellent communication skills. - You are motivated and have a positive outlook. - You have an understanding of Microsoft Packages. What you ll be busy doing: - Answering and responding to Partners via telephone or email. - Resolving customer complaints in a calm polite manner. - Completing routine administrative duties. - Liaising with multiple departments to process orders, applications, and requests. - Monitoring and reporting on business impacting issues relating to key accounts. - Liaising with internal and external auditors and dealing with irregularities as they arise. - Working on several tasks at once and prioritising your own workload as operationally required. Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 29, 2024
Full time
Role: Partner Support Advisor Location: Brockworth, Gloucestershire Competitive Salary: £23,000 Per Annum Fantastic Hours: Monday to Friday 09:00 - 17:30 The task at hand: We are looking for a passionate Partner Support Advisor to provide front line service to support our Partner Operations Help Desk which intern plays a vital role in the success of Onecom Partners. You'll be great in this role if: - You love providing brilliant customer service and have experience of this. - You have excellent communication skills. - You are motivated and have a positive outlook. - You have an understanding of Microsoft Packages. What you ll be busy doing: - Answering and responding to Partners via telephone or email. - Resolving customer complaints in a calm polite manner. - Completing routine administrative duties. - Liaising with multiple departments to process orders, applications, and requests. - Monitoring and reporting on business impacting issues relating to key accounts. - Liaising with internal and external auditors and dealing with irregularities as they arise. - Working on several tasks at once and prioritising your own workload as operationally required. Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We ve built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We re driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Cyber Security Risk & Assurance Analyst - 45-50k + Bonus Job Accountabilities Effectively leverage the Digital Safety risk framework to identify, analyse and manage cyber risk reflecting in-depth knowledge and experience. Actively engage with numerous functions, from technical IT to business facing functions, to gather a comprehensive range of risk-related information to demonstrate broad organisational understanding. Apply the Digital Safety assurance processes to accurately identify and register risks, demonstrating strategic initiative and proactively. to perceive and register risks. Collaborate with the IT Quality and Risk function to identify significant areas of IT risk in the context of Digital Safety risks, demonstrating strong cross-functional teamwork. Report to senior management via appropriate forums on risk and assurance findings and risk treatment plans. Present and articulate findings at risk forums to facilitate the management of identified risks, showcasing nuanced understanding and strong communication skills. Maintain and update knowledge of the current threat landscape and evaluate its impact on the likelihood of risk events occurring, reflecting a commitment to knowledge development. Provide education, guidance and mentorship to colleagues outside of Risk and Assurance on the use of the risk methodology, fostering a companywide understanding of risk management and reporting. Supporting Risk and Assurance: Tracking, management and reporting of risk, control and deviation remediation activities, Facilitate in the preparation of material for internal or external auditors, Preside over meetings, ensuring key decisions and discussions are minute and action logs are maintained for future reference. Provide strategic support to the Digital Safety Risk and Assurance team to identify and capture gaps and information concerning our data governance framework. Responsible for updating the risk register of information assets with risks associated with each asset. Business skills Has sufficient communication skills for effective dialogue with customers, suppliers and partners. Is able to work in a team. Is able to plan, schedule and monitor own work within short time horizons. Demonstrates a rational and organised approach to work. Understands and uses appropriate methods, tools and applications. Identifies and negotiates own development opportunities. Is fully aware of and complies with essential organisational security practices expected of the individual. Analytical mind-set. Motivation to develop and maintain subject matter expertise. Enthusiastic, pro-active and positive attitude. Ability to work to deadlines, prioritize and multi-task. Ability to manage own workload and meeting schedule. Basic Report writing. Ability to absorb and learn technical information and communicate this in a way that is easy to understand. Cyber Security Risk & Assurance Analyst - 45-50k + Bonus .
Apr 28, 2024
Full time
Cyber Security Risk & Assurance Analyst - 45-50k + Bonus Job Accountabilities Effectively leverage the Digital Safety risk framework to identify, analyse and manage cyber risk reflecting in-depth knowledge and experience. Actively engage with numerous functions, from technical IT to business facing functions, to gather a comprehensive range of risk-related information to demonstrate broad organisational understanding. Apply the Digital Safety assurance processes to accurately identify and register risks, demonstrating strategic initiative and proactively. to perceive and register risks. Collaborate with the IT Quality and Risk function to identify significant areas of IT risk in the context of Digital Safety risks, demonstrating strong cross-functional teamwork. Report to senior management via appropriate forums on risk and assurance findings and risk treatment plans. Present and articulate findings at risk forums to facilitate the management of identified risks, showcasing nuanced understanding and strong communication skills. Maintain and update knowledge of the current threat landscape and evaluate its impact on the likelihood of risk events occurring, reflecting a commitment to knowledge development. Provide education, guidance and mentorship to colleagues outside of Risk and Assurance on the use of the risk methodology, fostering a companywide understanding of risk management and reporting. Supporting Risk and Assurance: Tracking, management and reporting of risk, control and deviation remediation activities, Facilitate in the preparation of material for internal or external auditors, Preside over meetings, ensuring key decisions and discussions are minute and action logs are maintained for future reference. Provide strategic support to the Digital Safety Risk and Assurance team to identify and capture gaps and information concerning our data governance framework. Responsible for updating the risk register of information assets with risks associated with each asset. Business skills Has sufficient communication skills for effective dialogue with customers, suppliers and partners. Is able to work in a team. Is able to plan, schedule and monitor own work within short time horizons. Demonstrates a rational and organised approach to work. Understands and uses appropriate methods, tools and applications. Identifies and negotiates own development opportunities. Is fully aware of and complies with essential organisational security practices expected of the individual. Analytical mind-set. Motivation to develop and maintain subject matter expertise. Enthusiastic, pro-active and positive attitude. Ability to work to deadlines, prioritize and multi-task. Ability to manage own workload and meeting schedule. Basic Report writing. Ability to absorb and learn technical information and communicate this in a way that is easy to understand. Cyber Security Risk & Assurance Analyst - 45-50k + Bonus .
Location: Broughton and Filton Contract type: Full time Hours: 08:00 - 16:00 Monday to Friday Salary: £28,000 per annum, plus 30 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job An exciting opportunity has arisen for a full time Quality Compliance Operator with experience in the Aerospace sector to support the local Head of Quality working for Unipart Logistics on their prestigious Aerospace contract. As a Quality Compliance Operator, you will play a key role in the quality department and will assist with providing professional and efficient support for all matters relating to Quality & Compliance. As part of your key responsibilities, you will: Have daily engagement with the quality management team, ensuring compliance for all quality standards across sites in Broughton and Filton Manage document control within the QMS Matrix and support all departments to improve the effectiveness of the QMS, whilst contributing to improving and developing the QMS and eQMS Comply with the site process confirmation program ensuring compliance across all areas, ensuring 'action plans' are monitored and maintained in line with customer requirements Develop and deliver quality alerts and toolbox talks across the business which raise awareness across all aspects of quality. Execute other quality duties as required and directed by the quality management team. About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Working knowledge of ISO 9001 standards and auditing methods and results Practical experience of working with industry standards and regulations Computer literate with experience of Google Suite and SAP is desirable A credible and engaging presenter with experience of delivering training courses and producing training material Admin skills with strong planning, organising and time management skills Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe, and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Quality Assurance Specialist, Quality Assurance Coordinator, Quality Control Inspector, Aerospace Quality Technician, Quality Management Associate, Quality Compliance Analyst, Quality Assurance Auditor, Quality Assurance Officer, Quality Assurance Engineer, etc. REF-
Apr 28, 2024
Full time
Location: Broughton and Filton Contract type: Full time Hours: 08:00 - 16:00 Monday to Friday Salary: £28,000 per annum, plus 30 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job An exciting opportunity has arisen for a full time Quality Compliance Operator with experience in the Aerospace sector to support the local Head of Quality working for Unipart Logistics on their prestigious Aerospace contract. As a Quality Compliance Operator, you will play a key role in the quality department and will assist with providing professional and efficient support for all matters relating to Quality & Compliance. As part of your key responsibilities, you will: Have daily engagement with the quality management team, ensuring compliance for all quality standards across sites in Broughton and Filton Manage document control within the QMS Matrix and support all departments to improve the effectiveness of the QMS, whilst contributing to improving and developing the QMS and eQMS Comply with the site process confirmation program ensuring compliance across all areas, ensuring 'action plans' are monitored and maintained in line with customer requirements Develop and deliver quality alerts and toolbox talks across the business which raise awareness across all aspects of quality. Execute other quality duties as required and directed by the quality management team. About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Working knowledge of ISO 9001 standards and auditing methods and results Practical experience of working with industry standards and regulations Computer literate with experience of Google Suite and SAP is desirable A credible and engaging presenter with experience of delivering training courses and producing training material Admin skills with strong planning, organising and time management skills Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe, and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Quality Assurance Specialist, Quality Assurance Coordinator, Quality Control Inspector, Aerospace Quality Technician, Quality Management Associate, Quality Compliance Analyst, Quality Assurance Auditor, Quality Assurance Officer, Quality Assurance Engineer, etc. REF-
Elevation Recruitment Group
Chesterfield, Derbyshire
Elevation Recruitment Group are currently partnered with a leading manufacturing business in Chesterfield who are looking for an experienced Quality Assurance Engineer to join their operation. The business supply a variety of high performance and technology solutions to industries including aerospace, medical and defence sectors. They are looking for an experienced Quality Assurance Engineer with a background in highly regulated backgrounds who can maintain and improve their quality management systems. Duties & Responsibilities include: Performing internal audits, maintaining and updating quality certifications Managing the AS9100 Quality Management System (QMS), and acting as the company's quality management representative with customers, suppliers, auditors, and regulatory agencies Work collaboratively with company project leads and organisational representatives to provide quality support in the fabrication, integration, and test of systems, parts, and components. Work directly with customers to support quality requirements. Lead all internal and 3rd party audits Manage quality metrics, trends and activities to improve cost, quality, and schedule performance Prepare quality documentation and reports by collecting, analysing and summarizing information and trends including corrective actions, failed processes, recalls, return merchandise and re-validations Support the analysis of supplier performance metrics to recommend supplier approval/selection and sourcing decisions Support the company quality performance rating process to continually improve customer satisfaction I'm keen to speak to Quality Assurance Engineer's with the following skillset: Experience within a manufacturing/engineering environment Audit experience, particularly with ISO 9001 / AS9100 Quality Management Systems. Experience with Root Cause Analysis, Risk Management, Aerospace industry; quality or quality auditor certifications Strong communication skills; worked across suppliers and customers
Apr 27, 2024
Full time
Elevation Recruitment Group are currently partnered with a leading manufacturing business in Chesterfield who are looking for an experienced Quality Assurance Engineer to join their operation. The business supply a variety of high performance and technology solutions to industries including aerospace, medical and defence sectors. They are looking for an experienced Quality Assurance Engineer with a background in highly regulated backgrounds who can maintain and improve their quality management systems. Duties & Responsibilities include: Performing internal audits, maintaining and updating quality certifications Managing the AS9100 Quality Management System (QMS), and acting as the company's quality management representative with customers, suppliers, auditors, and regulatory agencies Work collaboratively with company project leads and organisational representatives to provide quality support in the fabrication, integration, and test of systems, parts, and components. Work directly with customers to support quality requirements. Lead all internal and 3rd party audits Manage quality metrics, trends and activities to improve cost, quality, and schedule performance Prepare quality documentation and reports by collecting, analysing and summarizing information and trends including corrective actions, failed processes, recalls, return merchandise and re-validations Support the analysis of supplier performance metrics to recommend supplier approval/selection and sourcing decisions Support the company quality performance rating process to continually improve customer satisfaction I'm keen to speak to Quality Assurance Engineer's with the following skillset: Experience within a manufacturing/engineering environment Audit experience, particularly with ISO 9001 / AS9100 Quality Management Systems. Experience with Root Cause Analysis, Risk Management, Aerospace industry; quality or quality auditor certifications Strong communication skills; worked across suppliers and customers
A superb opportunity to work for one of the North Wests leading organisations within a Lead Internal Audit role. To produce appropriately targeted, value added audit or business assurance reports. Ensuring quality and timely delivery of allocated audit assignments to achieve delivery of the Group's Strategic Internal Audit Plan, in order to achieve effective coverage of all Group risk, including those services provided by external providers. Using professional knowledge gained from qualification and/or audit experience to identify risk exposure and control weaknesses across the Group, and promote process and control improvements that assist the client in achieving its strategic objectives whilst optimising the balance between risk, controls and cost. Reviewing procedures, systems and records, and using audit knowledge and expertise to identify and recommend opportunities for process and control improvement.
Apr 26, 2024
Full time
A superb opportunity to work for one of the North Wests leading organisations within a Lead Internal Audit role. To produce appropriately targeted, value added audit or business assurance reports. Ensuring quality and timely delivery of allocated audit assignments to achieve delivery of the Group's Strategic Internal Audit Plan, in order to achieve effective coverage of all Group risk, including those services provided by external providers. Using professional knowledge gained from qualification and/or audit experience to identify risk exposure and control weaknesses across the Group, and promote process and control improvements that assist the client in achieving its strategic objectives whilst optimising the balance between risk, controls and cost. Reviewing procedures, systems and records, and using audit knowledge and expertise to identify and recommend opportunities for process and control improvement.
Professional Capability Lead (Internal Audit) Salary: £53,661 - £62,572 Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: We will consider applications from people able to access the following offices: Birmingham, Blackpool, Bootle, Bristol, Coventry, Glasgow, Leeds, Newcastle and Swansea This is an exciting opportunity to join the Audit Profession and Practice who is responsible for driving consistency and quality across GIAA via the audit methodology, audit management system and quality assurance work. About the Team The Audit Profession and Practice team sets standards, monitors compliance against those standards and shares best practice to promote continuous improvement. It also supports development and capability for internal auditors within GIAA. About the Job This new role provides an excellent opportunity to support GIAA in enhancing its internal audit capability, through supporting and developing its people and embedding a culture of continuous improvement and professional learning and development. The role focuses on developing professional learning and development solutions for internal auditors that add value to GIAA's learning portfolio, responding to and reflecting the changing landscape of internal audit. About You Our successful candidate will have; Practical experience of delivering internal audits effectively, ideally both managing audits in addition to delivering individual audit assignments. Experience of designing flexible and blended learning solutions that meet the needs of a wide variety of target audiences, from those new to internal audit to senior management. Excellent writing and presentation skills, able to communicate accurately, clearly and concisely to a wide variety of stakeholders with differing levels of experience and knowledge and to adapt training dependent on audience. Excellent interpersonal and influencing skills, able to work collaboratively with stakeholders at all levels both within the organisation and across wider government in relation to the development and delivery of training using knowledge and skills rather than the exercise of authority. Highly organised, able to complete multiple tasks to tight timelines and with minimal supervision to a high quality. We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA colleagues are expected to work in an office location for two days a week on average (40%). Naturally, this expectation will be applied on a pro-rata basis for people who have a part-time or compressed hours working pattern. Benefits of working for the Government Internal Audit Agency Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 26.6%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team. Apply before 11:55 pm on Sunday 12th May 2024
Apr 26, 2024
Full time
Professional Capability Lead (Internal Audit) Salary: £53,661 - £62,572 Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: We will consider applications from people able to access the following offices: Birmingham, Blackpool, Bootle, Bristol, Coventry, Glasgow, Leeds, Newcastle and Swansea This is an exciting opportunity to join the Audit Profession and Practice who is responsible for driving consistency and quality across GIAA via the audit methodology, audit management system and quality assurance work. About the Team The Audit Profession and Practice team sets standards, monitors compliance against those standards and shares best practice to promote continuous improvement. It also supports development and capability for internal auditors within GIAA. About the Job This new role provides an excellent opportunity to support GIAA in enhancing its internal audit capability, through supporting and developing its people and embedding a culture of continuous improvement and professional learning and development. The role focuses on developing professional learning and development solutions for internal auditors that add value to GIAA's learning portfolio, responding to and reflecting the changing landscape of internal audit. About You Our successful candidate will have; Practical experience of delivering internal audits effectively, ideally both managing audits in addition to delivering individual audit assignments. Experience of designing flexible and blended learning solutions that meet the needs of a wide variety of target audiences, from those new to internal audit to senior management. Excellent writing and presentation skills, able to communicate accurately, clearly and concisely to a wide variety of stakeholders with differing levels of experience and knowledge and to adapt training dependent on audience. Excellent interpersonal and influencing skills, able to work collaboratively with stakeholders at all levels both within the organisation and across wider government in relation to the development and delivery of training using knowledge and skills rather than the exercise of authority. Highly organised, able to complete multiple tasks to tight timelines and with minimal supervision to a high quality. We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA colleagues are expected to work in an office location for two days a week on average (40%). Naturally, this expectation will be applied on a pro-rata basis for people who have a part-time or compressed hours working pattern. Benefits of working for the Government Internal Audit Agency Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 26.6%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team. Apply before 11:55 pm on Sunday 12th May 2024
RM Recruit are working with a brilliant Walsall based organisation, who are seeking to hire a Governance, Risk and Assurance Officer on a initial 3-month temporary contract with a review for this role to go permanent . This role will see you support the Governance department in ensuring to provide efficient services to the Executive Team and Head of Governance. Main duties include, but not be limited to: Ensure Board and Committee member details are up to date including declarations of interest, website biographies, attendance, and training records. Support the Head of Governance in fulfilling all aspects of Company Secretary requirements. Maintain the Governance filing system and the online Board portal. Ensure the effective dissemination of information to board and committee members in an appropriate format. Ability to work under pressure and to deadlines including experience or evidence of capability of collating accurate data returns and regulatory submissions. Plan and organise meetings and events liaising with both internal and external stakeholders a required. Liaise with internal auditors and colleagues to ensure the Internal Audit process is followed and recommendations are actioned. Ability to record accurate information for monitoring purposes with an excellent attention to detail. Manage or support projects as assigned by the Executive Team or Head of Governance. To maintain personal and professional development to meet the changing demands of the post, participating in appropriate training activities. Perform other duties as may be required from time to time. To work with due regard to confidentiality and the principles of Data Protection whilst encouraging others to do the same. The successful candidate will be subject to all pre-employment checks necessary to meet safer recruitment requirements. The ideal candidate will be AAT Qualified or equivalent and possess experience working within a regulated sector. You will be a confident communicator who can forge relationships with a range of stakeholders. You will be able to demonstrate experience of providing support to Executive and Non-Executive Directors, in a senior administrative or governance role and be able to efficiently work to tight deadlines. Our Client is able to offer a flexible working environment which consists of working 3-4 days from home and 1-2 days onsite. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin
Apr 26, 2024
Full time
RM Recruit are working with a brilliant Walsall based organisation, who are seeking to hire a Governance, Risk and Assurance Officer on a initial 3-month temporary contract with a review for this role to go permanent . This role will see you support the Governance department in ensuring to provide efficient services to the Executive Team and Head of Governance. Main duties include, but not be limited to: Ensure Board and Committee member details are up to date including declarations of interest, website biographies, attendance, and training records. Support the Head of Governance in fulfilling all aspects of Company Secretary requirements. Maintain the Governance filing system and the online Board portal. Ensure the effective dissemination of information to board and committee members in an appropriate format. Ability to work under pressure and to deadlines including experience or evidence of capability of collating accurate data returns and regulatory submissions. Plan and organise meetings and events liaising with both internal and external stakeholders a required. Liaise with internal auditors and colleagues to ensure the Internal Audit process is followed and recommendations are actioned. Ability to record accurate information for monitoring purposes with an excellent attention to detail. Manage or support projects as assigned by the Executive Team or Head of Governance. To maintain personal and professional development to meet the changing demands of the post, participating in appropriate training activities. Perform other duties as may be required from time to time. To work with due regard to confidentiality and the principles of Data Protection whilst encouraging others to do the same. The successful candidate will be subject to all pre-employment checks necessary to meet safer recruitment requirements. The ideal candidate will be AAT Qualified or equivalent and possess experience working within a regulated sector. You will be a confident communicator who can forge relationships with a range of stakeholders. You will be able to demonstrate experience of providing support to Executive and Non-Executive Directors, in a senior administrative or governance role and be able to efficiently work to tight deadlines. Our Client is able to offer a flexible working environment which consists of working 3-4 days from home and 1-2 days onsite. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin
Introduction Saab UK is a British company that is part of Saab Group's global high-technology operations. Saab offers world-leading solutions and services in defence, aviation, space and civil security. In the UK we bring together the best of Swedish and British innovation and engineering to provide our customers with products and solutions that push boundaries for what is considered technically possible. Our mission is to help our customers to keep people and society safe. Our Saab UK business is going through a period of rapid growth, this means that we can offer a wide range of opportunities for personal fulfilment and career growth. As part of the global entity Saab AB, Saab UK Ltd combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Across the country we have seven principle sites which focus on software engineering, underwater robotics, training services and radars. Globally we number over 19,000 employees and have operations on all continents. Technologically we are leaders in many areas, and we reinvest a high proportion of our earnings in internal research and development. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place. Saab is a company with opportunities, a company where we see diversity as an asset and where you have both considerable responsibility as well as good opportunities for advancing in your career. Additionally, Saab is a company that respects each person's needs for a rewarding life beyond work. Position Overview: Support the quality team with co-ordinating and conducting internal audits in accordance with the internal audit plan, assist with maintaining the quality management system across all departments. Identifying areas for improvement of internal processes to meet and exceed industry standards and customer expectations. Key Responsibilities: Perform audits of internal processes, systems, and documentation to ensure compliance with regulatory, ISO9001 and internal quality requirements. Collaborate with cross-functional teams to assess and verify adherence to established quality procedures. Maintain records of audit findings, corrective actions, and preventive measures in the audit task management tool. Work closely with relevant departments to implement corrective actions and preventive measures based on audit findings. Assist with implementing and maintaining the company's quality management system. Champion a culture of quality consciousness and continuous improvement within the organisation. Support the company team during external audits. Provide training and support to staff on quality assurance principles and best practices. Carry out any other duties as detailed by a member of the management team or authorized representative. Key Skills: Proven experience as a Quality Auditor or in a similar role. High knowledge of quality management systems, ISO standards, and regulatory requirements. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Attention to detail and a commitment to maintaining high standards of quality. High level of computer literacy To act ethically, with integrity and in the best interest of the business at all times
Apr 26, 2024
Full time
Introduction Saab UK is a British company that is part of Saab Group's global high-technology operations. Saab offers world-leading solutions and services in defence, aviation, space and civil security. In the UK we bring together the best of Swedish and British innovation and engineering to provide our customers with products and solutions that push boundaries for what is considered technically possible. Our mission is to help our customers to keep people and society safe. Our Saab UK business is going through a period of rapid growth, this means that we can offer a wide range of opportunities for personal fulfilment and career growth. As part of the global entity Saab AB, Saab UK Ltd combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Across the country we have seven principle sites which focus on software engineering, underwater robotics, training services and radars. Globally we number over 19,000 employees and have operations on all continents. Technologically we are leaders in many areas, and we reinvest a high proportion of our earnings in internal research and development. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place. Saab is a company with opportunities, a company where we see diversity as an asset and where you have both considerable responsibility as well as good opportunities for advancing in your career. Additionally, Saab is a company that respects each person's needs for a rewarding life beyond work. Position Overview: Support the quality team with co-ordinating and conducting internal audits in accordance with the internal audit plan, assist with maintaining the quality management system across all departments. Identifying areas for improvement of internal processes to meet and exceed industry standards and customer expectations. Key Responsibilities: Perform audits of internal processes, systems, and documentation to ensure compliance with regulatory, ISO9001 and internal quality requirements. Collaborate with cross-functional teams to assess and verify adherence to established quality procedures. Maintain records of audit findings, corrective actions, and preventive measures in the audit task management tool. Work closely with relevant departments to implement corrective actions and preventive measures based on audit findings. Assist with implementing and maintaining the company's quality management system. Champion a culture of quality consciousness and continuous improvement within the organisation. Support the company team during external audits. Provide training and support to staff on quality assurance principles and best practices. Carry out any other duties as detailed by a member of the management team or authorized representative. Key Skills: Proven experience as a Quality Auditor or in a similar role. High knowledge of quality management systems, ISO standards, and regulatory requirements. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Attention to detail and a commitment to maintaining high standards of quality. High level of computer literacy To act ethically, with integrity and in the best interest of the business at all times
Job title: Compliance Coordinator Location : Portsmouth, PO6 3TE Salary: £24,000 - £28,000 Pro Rata Job Type: 9 Month Fixed Term Contract - Full Time PETA are looking to recruit a Compliance Coordinator to ensure precision and adherence to regulatory standards. In this role every detail counts towards maintaining organisational integrity and compliance excellence. The Opportunity: At PETA, we are looking for individuals who want to make a difference. We work with some of the largest businesses on the South Coast to develop the Engineers, Technical Experts and Business Leaders of the future. Our apprenticeship programmes and corporate training schemes have helped thousands of people further their careers and go on to be hugely successful.As a Compliance Coordinator, you will join our funded compliance and claims team. This position is offered on a 9-month fixed term contact and is a full-time position. Working hours for this role are 8:30 - 5pm, Monday to Friday. Your New Role: As a Compliance Coordinator, you will play a crucial role in ensuring that the apprenticeship programme is compliant with relevant regulations and that claims for apprenticeship-related benefits are processed efficiently. You will work closely with apprentices, Delivery managers, and external agencies to oversee compliance, handle claims, and support the success of the apprenticeship program. Your responsibilities will include: Ensuring that the apprenticeship program adheres to all compliance requirements and standards Conducting regular audits and reviews to identify areas of non-compliance and recommend & track corrective actions required Managing the end-to-end process of apprenticeship-related claims, including incentives, co-investments, DAS, and AS approvals Acting as a primary point of contact for apprentices, addressing enquiries and providing guidance on the claims process Generating and maintaining accurate records, reports, and documentation Identifying opportunities for process improvement in compliance and claims management Could this be the ideal role for me? At PETA, we can promise you that no two days are the same. Every day will bring fresh ideas, challenges, and collaborations. If you thrive in a fast-paced role where you can truly make an impact, this could be the ideal role for you. To be successful as a Compliance Coordinator, attention to detail will be an essential requirement. You will also require the following skills and qualifications: Previous experience in compliance management and claims processing, ideally within apprenticeship or education programmes Strong knowledge of regulations related to apprenticeship programs, education, or funded sectors Excellent communication skills, both written and verbal, to interact with apprentices, employers, and external agencies. Proficient in using relevant software, including database management systems and Microsoft Office Detail-oriented, organised, and capable of handling sensitive information with confidentiality Strong analytical and problem-solving skills Ability to work independently and as part of a team Why join PETA? We believe in empowering our staff to be the very best. This is reflected in our commitment to providing ongoing training and support throughout your career with us. Joining the PETA team as a Compliance Coordinator, you will be offered a great package which includes: Competitive salary of £24,000 - £28,000 pro rata 34 Days annual leave (including 8 public holidays) pro rata Annual charity day Attractive pension with employer contributions Free onsite parking Fantastic discounts with Perkbox and charity worker discount schemes World-class training and personal development PETA have been rated Good by Ofsted in March 2023 and have a great foundation to continue to elevate the standard of training provided in the Solent region. With 50 years' experience of delivering corporate and apprenticeship training, it is time for us to look to the future and take our business to the next level. Our commitment to safeguarding our learners is paramount. Safeguarding is everyone's responsibility, and we are looking for staff who share this belief. To ensure a safe learning environment, this role is subject to a DBS check. Successful applicants will be required to comply with keeping children safe in education. If you want to be part of our success and truly make a difference, we want to hear from you. Click APPLY below to start your journey with PETA as a Compliance Coordinator. Candidates with the relevant experience or job titles of: Corporate Compliance, Quality Assurance, Quality Assurance, Quality Control Coordinator, Compliance Supervisor, Compliance Analyst, Corporate Auditor, Company Auditor, Compliance Auditor, Compliance, Operations Auditor, may also be considered for this role
Apr 26, 2024
Full time
Job title: Compliance Coordinator Location : Portsmouth, PO6 3TE Salary: £24,000 - £28,000 Pro Rata Job Type: 9 Month Fixed Term Contract - Full Time PETA are looking to recruit a Compliance Coordinator to ensure precision and adherence to regulatory standards. In this role every detail counts towards maintaining organisational integrity and compliance excellence. The Opportunity: At PETA, we are looking for individuals who want to make a difference. We work with some of the largest businesses on the South Coast to develop the Engineers, Technical Experts and Business Leaders of the future. Our apprenticeship programmes and corporate training schemes have helped thousands of people further their careers and go on to be hugely successful.As a Compliance Coordinator, you will join our funded compliance and claims team. This position is offered on a 9-month fixed term contact and is a full-time position. Working hours for this role are 8:30 - 5pm, Monday to Friday. Your New Role: As a Compliance Coordinator, you will play a crucial role in ensuring that the apprenticeship programme is compliant with relevant regulations and that claims for apprenticeship-related benefits are processed efficiently. You will work closely with apprentices, Delivery managers, and external agencies to oversee compliance, handle claims, and support the success of the apprenticeship program. Your responsibilities will include: Ensuring that the apprenticeship program adheres to all compliance requirements and standards Conducting regular audits and reviews to identify areas of non-compliance and recommend & track corrective actions required Managing the end-to-end process of apprenticeship-related claims, including incentives, co-investments, DAS, and AS approvals Acting as a primary point of contact for apprentices, addressing enquiries and providing guidance on the claims process Generating and maintaining accurate records, reports, and documentation Identifying opportunities for process improvement in compliance and claims management Could this be the ideal role for me? At PETA, we can promise you that no two days are the same. Every day will bring fresh ideas, challenges, and collaborations. If you thrive in a fast-paced role where you can truly make an impact, this could be the ideal role for you. To be successful as a Compliance Coordinator, attention to detail will be an essential requirement. You will also require the following skills and qualifications: Previous experience in compliance management and claims processing, ideally within apprenticeship or education programmes Strong knowledge of regulations related to apprenticeship programs, education, or funded sectors Excellent communication skills, both written and verbal, to interact with apprentices, employers, and external agencies. Proficient in using relevant software, including database management systems and Microsoft Office Detail-oriented, organised, and capable of handling sensitive information with confidentiality Strong analytical and problem-solving skills Ability to work independently and as part of a team Why join PETA? We believe in empowering our staff to be the very best. This is reflected in our commitment to providing ongoing training and support throughout your career with us. Joining the PETA team as a Compliance Coordinator, you will be offered a great package which includes: Competitive salary of £24,000 - £28,000 pro rata 34 Days annual leave (including 8 public holidays) pro rata Annual charity day Attractive pension with employer contributions Free onsite parking Fantastic discounts with Perkbox and charity worker discount schemes World-class training and personal development PETA have been rated Good by Ofsted in March 2023 and have a great foundation to continue to elevate the standard of training provided in the Solent region. With 50 years' experience of delivering corporate and apprenticeship training, it is time for us to look to the future and take our business to the next level. Our commitment to safeguarding our learners is paramount. Safeguarding is everyone's responsibility, and we are looking for staff who share this belief. To ensure a safe learning environment, this role is subject to a DBS check. Successful applicants will be required to comply with keeping children safe in education. If you want to be part of our success and truly make a difference, we want to hear from you. Click APPLY below to start your journey with PETA as a Compliance Coordinator. Candidates with the relevant experience or job titles of: Corporate Compliance, Quality Assurance, Quality Assurance, Quality Control Coordinator, Compliance Supervisor, Compliance Analyst, Corporate Auditor, Company Auditor, Compliance Auditor, Compliance, Operations Auditor, may also be considered for this role