Allied Universal are looking for Security Supervisor to work as part of a team on a prestigious new contract. Working full time rotational days and nights 4 on 4 off: Days - 7am - 7pm Nights 7pm - 7am The rate of pay is £12.88 per hour Your Time at Work As a Security Supervisor your duties will include: - Physical Security, protection of client assets and people. - Assist and support training needs to ensure they are identified and appropriate training & development is delivered. - Operationally support the DM in delivery of the agreed service levels. - To assist with monthly audits on all Security practices and process, which includes AIs and PIs. - Support in delivery of Post Instruction's across the security team at the FCDO - Provide Operational support and act as a point of contact out of hours if and when required. - Assist in maintaining compliance with all Health & Safety legislation. - Assist and be a point of contact for Incident Management, ensuring that incidents are correctly managed and escalated as per client specifications. - Ensure the security team is rostered and all holidays are applied for and submitted to the DM within the guidelines - Management of the Security Officers on shift including distribution of daily rotas, daily briefings/roll call and shifts administration. - Carry out the duties of Incident Commander in the event of incidents and alarm activations ensuring the correct application of escalation procedures. - Ensure high standards are maintained at all times with a focus on maximising the output and performance of all team members. - Complete the required Incident reports in the event of an incident, focussing on quality and timely reporting. - Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions. - Assist in leading the security team by fostering team spirit and co-operation, the encouragement of open expression of differing ideas and opinions and ensuring resolution. - Ensuring that any complaints are dealt with in a professional and timely manner. - Ensuring that all equipment provided to assist security is fully operational with any issues reported. - Ensure that there is a robust and effective key control process in place. - Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client. Our Perfect Worker Our perfect Security Supervisor will be: - Client focus and understanding of expectations within client environment. - PC literate - understanding of how to use technology as a tool - Communication and presentation skills of high level - Good team management/communication skills - Attention to detail - Sound understanding of principles of delegation - Appropriate valid SIA Licence - Excellent time management skills, highly organised, with the ability to set and meet deadlines Experience in a similar role required. Key Information and Benefits -Earn £12.88 per hour -Shift 7am to 7pm/7pm to 7am -5.6 weeks paid holiday (8 of these days will be in lieu of bank holidays - subject to shift pattern and accrual) -Workplace pension scheme -Life assurance benefit -Financial support for SIA Licence & renewal Contributory Healthcare Scheme & Eyecare vouchers -Employee Discount Schemes Progression, training & development opportunities -Refer a friend scheme -Free uniform provided Job ref 1ALS - L4 About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Apr 30, 2024
Full time
Allied Universal are looking for Security Supervisor to work as part of a team on a prestigious new contract. Working full time rotational days and nights 4 on 4 off: Days - 7am - 7pm Nights 7pm - 7am The rate of pay is £12.88 per hour Your Time at Work As a Security Supervisor your duties will include: - Physical Security, protection of client assets and people. - Assist and support training needs to ensure they are identified and appropriate training & development is delivered. - Operationally support the DM in delivery of the agreed service levels. - To assist with monthly audits on all Security practices and process, which includes AIs and PIs. - Support in delivery of Post Instruction's across the security team at the FCDO - Provide Operational support and act as a point of contact out of hours if and when required. - Assist in maintaining compliance with all Health & Safety legislation. - Assist and be a point of contact for Incident Management, ensuring that incidents are correctly managed and escalated as per client specifications. - Ensure the security team is rostered and all holidays are applied for and submitted to the DM within the guidelines - Management of the Security Officers on shift including distribution of daily rotas, daily briefings/roll call and shifts administration. - Carry out the duties of Incident Commander in the event of incidents and alarm activations ensuring the correct application of escalation procedures. - Ensure high standards are maintained at all times with a focus on maximising the output and performance of all team members. - Complete the required Incident reports in the event of an incident, focussing on quality and timely reporting. - Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions. - Assist in leading the security team by fostering team spirit and co-operation, the encouragement of open expression of differing ideas and opinions and ensuring resolution. - Ensuring that any complaints are dealt with in a professional and timely manner. - Ensuring that all equipment provided to assist security is fully operational with any issues reported. - Ensure that there is a robust and effective key control process in place. - Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client. Our Perfect Worker Our perfect Security Supervisor will be: - Client focus and understanding of expectations within client environment. - PC literate - understanding of how to use technology as a tool - Communication and presentation skills of high level - Good team management/communication skills - Attention to detail - Sound understanding of principles of delegation - Appropriate valid SIA Licence - Excellent time management skills, highly organised, with the ability to set and meet deadlines Experience in a similar role required. Key Information and Benefits -Earn £12.88 per hour -Shift 7am to 7pm/7pm to 7am -5.6 weeks paid holiday (8 of these days will be in lieu of bank holidays - subject to shift pattern and accrual) -Workplace pension scheme -Life assurance benefit -Financial support for SIA Licence & renewal Contributory Healthcare Scheme & Eyecare vouchers -Employee Discount Schemes Progression, training & development opportunities -Refer a friend scheme -Free uniform provided Job ref 1ALS - L4 About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Mobile Cleaning Supervisor Our company is looking for a Mobile Cleaning Supervisor to join our team. Responsibilities: Dealing with cleaning requests; Support a team of cleaning operatives to achieve the services levels; Build and maintain relationships with the cleaning team and clients; Follow on site security procedures and polices at all times; Audit and complete regular checks on site; Complete monthly and yearly carpet and spring cleaning; Assistant management in the recruitment and vetting process of cleaning team; Manage stock levels. Requirements: Previous experience of working within a commercial FM environment; Strong customer service focus; Full UK driving licence is essential; Good health and safety awareness and knowledge; High levels of communication; Proficient in all aspects of MS office; A minimum of 5 years commercial cleaning experience; Previous experience of supervising a team of cleaning staff; Key holder responsibilities; Happy working in a client facing environment on a multi site contract; An understanding of running and managing multiple sites.
Apr 30, 2024
Full time
Mobile Cleaning Supervisor Our company is looking for a Mobile Cleaning Supervisor to join our team. Responsibilities: Dealing with cleaning requests; Support a team of cleaning operatives to achieve the services levels; Build and maintain relationships with the cleaning team and clients; Follow on site security procedures and polices at all times; Audit and complete regular checks on site; Complete monthly and yearly carpet and spring cleaning; Assistant management in the recruitment and vetting process of cleaning team; Manage stock levels. Requirements: Previous experience of working within a commercial FM environment; Strong customer service focus; Full UK driving licence is essential; Good health and safety awareness and knowledge; High levels of communication; Proficient in all aspects of MS office; A minimum of 5 years commercial cleaning experience; Previous experience of supervising a team of cleaning staff; Key holder responsibilities; Happy working in a client facing environment on a multi site contract; An understanding of running and managing multiple sites.
We have permanent opportunities for Advanced Social Workers to join our Children Looked After Team based in Woking. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working . We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range is £44,614 - £47,681 per annum . We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Are you at a point in your career where you want to take on supervisory responsibility whilst utilising your skills as an experienced social worker? This role enables you to work on complex cases whilst also giving you the opportunity to progress your career through contributing and supporting managers to develop the skills and knowledge within the team, whilst occasionally deputising for the Team Manager. You will also have the opportunity to join Advanced Social Worker colleagues in county wide learning activities organised by the Surrey Children's Service Academy with a clear professional development pathway. As an Advanced Social Worker, you will mentor less experienced practitioners in the team and support the Team Manager by leading on some areas of practice, whilst occasionally deputising for the Team Manager. You will undertake more complex work, some of which you will do jointly with less experienced social workers and enable their learning. You will contribute to team plans and support the Team Manager. About working with Children Looked After As a member in the Looked After Children's Team, your aim and role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. You will also be supported in your career development by your management team and also by the Surrey Academy. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This creates a sense of purpose and fulfilment with a clear pathway to achieve your future aspirations. Wherever you are in your career journey, Surrey is committed to supporting and nurturing you so that you can be the best version of yourself. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. We look forward to hearing from you! The job advert closes at 23:59 on the 20th May 2024. Following the closing date, if your application is shortlisted you will be contacted by our CFL Workforce Team within 5 working days. They will be able to advise on interview arrangements and can support in answering any questions you may have. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will need to be registered with Social Work England and have the willingness and ability to travel around the county to meet the demands of the role. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.
Apr 30, 2024
Full time
We have permanent opportunities for Advanced Social Workers to join our Children Looked After Team based in Woking. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working . We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range is £44,614 - £47,681 per annum . We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Are you at a point in your career where you want to take on supervisory responsibility whilst utilising your skills as an experienced social worker? This role enables you to work on complex cases whilst also giving you the opportunity to progress your career through contributing and supporting managers to develop the skills and knowledge within the team, whilst occasionally deputising for the Team Manager. You will also have the opportunity to join Advanced Social Worker colleagues in county wide learning activities organised by the Surrey Children's Service Academy with a clear professional development pathway. As an Advanced Social Worker, you will mentor less experienced practitioners in the team and support the Team Manager by leading on some areas of practice, whilst occasionally deputising for the Team Manager. You will undertake more complex work, some of which you will do jointly with less experienced social workers and enable their learning. You will contribute to team plans and support the Team Manager. About working with Children Looked After As a member in the Looked After Children's Team, your aim and role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. You will also be supported in your career development by your management team and also by the Surrey Academy. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This creates a sense of purpose and fulfilment with a clear pathway to achieve your future aspirations. Wherever you are in your career journey, Surrey is committed to supporting and nurturing you so that you can be the best version of yourself. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. We look forward to hearing from you! The job advert closes at 23:59 on the 20th May 2024. Following the closing date, if your application is shortlisted you will be contacted by our CFL Workforce Team within 5 working days. They will be able to advise on interview arrangements and can support in answering any questions you may have. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will need to be registered with Social Work England and have the willingness and ability to travel around the county to meet the demands of the role. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.
Liberty has an exciting opportunity for a Technical Manager to join our team, based in our Exeter Office. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £39,900 per annum plus Company Vehicle/Allowance & Fuel Card Plus Excellent Benefits! The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Technical Manager role are: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist with the installation contracts in the North West area Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through Supervisors, manage technical standards Ensure effective supervision and control of all work carried out Prepare valuations, agreement of variations and billing for all completed work Effectively monitoring contracts throughout the contract period Assist in the development of performance management What we are looking for in our Technical Manager: City & Guilds, NVQ Level 2 or equivalent in a technical/ supervisory/ management or similar discipline. CCN1, Cen/wat, CKR1 & Fires Understanding of gas legislation Full driving license Technical skills and a high level of technical understanding Contract supervision experience Relevant commercial acumen We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 25 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit - 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Technical Manager, click "apply" below - we want to hear from you! Closing date: 9th May 2024 (we reserve the right to close this vacancy earlier depending on number of applications) .
Apr 30, 2024
Full time
Liberty has an exciting opportunity for a Technical Manager to join our team, based in our Exeter Office. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £39,900 per annum plus Company Vehicle/Allowance & Fuel Card Plus Excellent Benefits! The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Technical Manager role are: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist with the installation contracts in the North West area Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through Supervisors, manage technical standards Ensure effective supervision and control of all work carried out Prepare valuations, agreement of variations and billing for all completed work Effectively monitoring contracts throughout the contract period Assist in the development of performance management What we are looking for in our Technical Manager: City & Guilds, NVQ Level 2 or equivalent in a technical/ supervisory/ management or similar discipline. CCN1, Cen/wat, CKR1 & Fires Understanding of gas legislation Full driving license Technical skills and a high level of technical understanding Contract supervision experience Relevant commercial acumen We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 25 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit - 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Technical Manager, click "apply" below - we want to hear from you! Closing date: 9th May 2024 (we reserve the right to close this vacancy earlier depending on number of applications) .
Salary: £43k - £53.8k per annum (Dependent on skills & qualifications) Reference: REQ3856 Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? We have an exciting role for a dynamic and motivated individuals to join our H100 Team, which is one of our key strategic projects for the future of energy. H100 Fife is leading the way in decarbonising home heating and will be the first 100% green hydrogen-to-homes zero carbon network anywhere in the world; demonstrating the potential for the whole British gas network to deliver hydrogen gas and play a vital role in providing and informing the government heat policy decision in 2026. As an H100 Fife Distribution Project Supervisor on this program, you will primarily be responsible for supporting the delivery of the H100 Distribution program reporting to the H100 Distribution Manager. You will coordinate activities to ensure alignment with the project objectives, stakeholder management, supplier liaison, communications, and planning & delivering of works. I keep people safe and warm by Managing contractors across operational activities within budget allocations Coordinate works programme in line with project objectives. Providing a safe, efficient, and effective service to all of our customers & general admin duties Manage compliance and safety driven activities while providing reports and MI on these workloads Ensuring work is carried out in line with NRSWA legislation and Traffic Management Act Requirements. Engage and work with third party interfaces as required such as project partners, industry groups, other GDNs, national and local government and European groups outside SGN. Coach and manage direct reports. Performance Management, delivering improvements in performance by embracing innovation and challenging the norm What you'll need You will have experience coordinating multi-disciplinary contractor organisations during the different phases of projects. Ideally you will have a relevant engineering degree and hold or be working towards incorporated or chartered engineer status within a relevant Institution. An extensive knowledge of the gas industry, legislation, and related health and safety policies and procedures is essential Highly motivated, and flexible 'can-do' attitude to work is essential You will need to be an excellent communicator able to engage at all levels, with strong stakeholder management skills Operational and project management experience and must have an AE / CP field experience. Good leadership, organisational, diagnostic, and problem-solving skills and be able to act on your own initiative Committed to safety and to providing coaching & leadership Knowledge of practical application of CDM Regulations and field safety supervision Contractor management experience Individual will be required to demonstrate critical competencies such as analytical and logical thinking Ability to collate and issue management information Ability to respond and adapt quickly to change; and meet tight deadlines Report writing skills Experience of working with core business back-office systems (BORIS, CIPS, etc.) If you don't have all the qualifications, we would still love to hear from you we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Apr 30, 2024
Full time
Salary: £43k - £53.8k per annum (Dependent on skills & qualifications) Reference: REQ3856 Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? We have an exciting role for a dynamic and motivated individuals to join our H100 Team, which is one of our key strategic projects for the future of energy. H100 Fife is leading the way in decarbonising home heating and will be the first 100% green hydrogen-to-homes zero carbon network anywhere in the world; demonstrating the potential for the whole British gas network to deliver hydrogen gas and play a vital role in providing and informing the government heat policy decision in 2026. As an H100 Fife Distribution Project Supervisor on this program, you will primarily be responsible for supporting the delivery of the H100 Distribution program reporting to the H100 Distribution Manager. You will coordinate activities to ensure alignment with the project objectives, stakeholder management, supplier liaison, communications, and planning & delivering of works. I keep people safe and warm by Managing contractors across operational activities within budget allocations Coordinate works programme in line with project objectives. Providing a safe, efficient, and effective service to all of our customers & general admin duties Manage compliance and safety driven activities while providing reports and MI on these workloads Ensuring work is carried out in line with NRSWA legislation and Traffic Management Act Requirements. Engage and work with third party interfaces as required such as project partners, industry groups, other GDNs, national and local government and European groups outside SGN. Coach and manage direct reports. Performance Management, delivering improvements in performance by embracing innovation and challenging the norm What you'll need You will have experience coordinating multi-disciplinary contractor organisations during the different phases of projects. Ideally you will have a relevant engineering degree and hold or be working towards incorporated or chartered engineer status within a relevant Institution. An extensive knowledge of the gas industry, legislation, and related health and safety policies and procedures is essential Highly motivated, and flexible 'can-do' attitude to work is essential You will need to be an excellent communicator able to engage at all levels, with strong stakeholder management skills Operational and project management experience and must have an AE / CP field experience. Good leadership, organisational, diagnostic, and problem-solving skills and be able to act on your own initiative Committed to safety and to providing coaching & leadership Knowledge of practical application of CDM Regulations and field safety supervision Contractor management experience Individual will be required to demonstrate critical competencies such as analytical and logical thinking Ability to collate and issue management information Ability to respond and adapt quickly to change; and meet tight deadlines Report writing skills Experience of working with core business back-office systems (BORIS, CIPS, etc.) If you don't have all the qualifications, we would still love to hear from you we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Fresh Talent Solutions are seeking a well-organised and self-motivated person with a passion for transport planning. This is a Monday - Friday role With a choice of shift 08:00 - 16:00 09:00 - 17:00 This position is responsible for planning and managing a designated region of our own commercial vehicle fleet, and working towards carefully defined transport budgets and targets. The successful candidate will be part of a close team and under the supervision of a knowledgeable and supportive Transport Supervisor. Key Responsibilities Manage drivers & subcontractors remotely. Produce and deliver a daily fleet schedule by depot. Review and develop the work volumes and fleet resource requirements. Liaison with depot operations management. Assist with other day-to-day operational duties and problem solving. Provide a high level of professional service to ensure that orders are fulfilled and that excellent customer service is provided at all times Reporting to the Transport Supervisor and Office Managers Perform such other duties as the Company may from time to time reasonably require Comply with all Company policies related to Code of Conduct, Environmental, Health and Safety and Community Qualifications / Knowledge - UK Geographical knowledge - Financial knowledge in vehicle and driver costings - Knowledge of providing transport freight quotations. For a more detailed job spec apply today and we will contact you in confidence
Apr 30, 2024
Full time
Fresh Talent Solutions are seeking a well-organised and self-motivated person with a passion for transport planning. This is a Monday - Friday role With a choice of shift 08:00 - 16:00 09:00 - 17:00 This position is responsible for planning and managing a designated region of our own commercial vehicle fleet, and working towards carefully defined transport budgets and targets. The successful candidate will be part of a close team and under the supervision of a knowledgeable and supportive Transport Supervisor. Key Responsibilities Manage drivers & subcontractors remotely. Produce and deliver a daily fleet schedule by depot. Review and develop the work volumes and fleet resource requirements. Liaison with depot operations management. Assist with other day-to-day operational duties and problem solving. Provide a high level of professional service to ensure that orders are fulfilled and that excellent customer service is provided at all times Reporting to the Transport Supervisor and Office Managers Perform such other duties as the Company may from time to time reasonably require Comply with all Company policies related to Code of Conduct, Environmental, Health and Safety and Community Qualifications / Knowledge - UK Geographical knowledge - Financial knowledge in vehicle and driver costings - Knowledge of providing transport freight quotations. For a more detailed job spec apply today and we will contact you in confidence
Hi, Job Description For Contracts Supervisor Purpose of Role As a supervisor, you will look to support project teams to ensure Company and the client objectives are met either in a visiting capacity or where the project is a large, fixed term scheme this would possibly be an onsite position. Reports to: Contracts Manager Job description. To monitor and support the , Site Leads, Direct Trades and Supply Chain. Ensure site safety is managed and always maintained in line with Company standards. Ensure all employees conduct working activities in a safe manner, compliance with company and legislative H&S procedures. Monitor material and plant orders, stock levels and distribution, ensure all site-based equipment is functional and relevant for each site. Maximise delivery of projects within budget and in accordance with the client specification. Manage and achieve budget, monthly sales and cash collection. Communicate effectively internally and externally. Good literacy skills, able to produce programmes of work, provide weekly information for monthly internal reviews and provide monthly progress reports for the client. Person specification. Experience of supervising teams ideally in repairs and planned works etc. Confident and professional with the ability to develop and maintain positive working relationships. Excellent written and oral communication skills to ensure effective lines of communication (internally and externally). Ability to work on own initiative, as part of a team and have a flexible 'hands on' approach to ensuring service delivery and complete client satisfaction. IT literate - Outlook, Word, Excel, PowerPoint. Company events, Company pension, Flexible schedule, On-site parking Work from home and / or our offices as best suits you. This Client want to support employees to achieve a great work life balance. They consider a variety of working patterns and are happy to discuss flexible working in relation to this vacancy. They want the best people to join the team so are currently reviewing the family-friendly benefits that they can offer to employees. They are an inclusive employer, they value diversity, they value our differences such as age, gender, LGBT, ethnicity, religion, and disability. They're working hard to building a business that's as diverse and inclusive as the communities they serve. So, whoever you are and whatever your background, we think you'll fit right in. Salary: Up to 40,000.00 per year Company pension Referral programme Schedule: Monday to Friday Experience: contract management: 1 year (preferred) Location: Coombe House School. Resourcing Group is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Hi, Job Description For Contracts Supervisor Purpose of Role As a supervisor, you will look to support project teams to ensure Company and the client objectives are met either in a visiting capacity or where the project is a large, fixed term scheme this would possibly be an onsite position. Reports to: Contracts Manager Job description. To monitor and support the , Site Leads, Direct Trades and Supply Chain. Ensure site safety is managed and always maintained in line with Company standards. Ensure all employees conduct working activities in a safe manner, compliance with company and legislative H&S procedures. Monitor material and plant orders, stock levels and distribution, ensure all site-based equipment is functional and relevant for each site. Maximise delivery of projects within budget and in accordance with the client specification. Manage and achieve budget, monthly sales and cash collection. Communicate effectively internally and externally. Good literacy skills, able to produce programmes of work, provide weekly information for monthly internal reviews and provide monthly progress reports for the client. Person specification. Experience of supervising teams ideally in repairs and planned works etc. Confident and professional with the ability to develop and maintain positive working relationships. Excellent written and oral communication skills to ensure effective lines of communication (internally and externally). Ability to work on own initiative, as part of a team and have a flexible 'hands on' approach to ensuring service delivery and complete client satisfaction. IT literate - Outlook, Word, Excel, PowerPoint. Company events, Company pension, Flexible schedule, On-site parking Work from home and / or our offices as best suits you. This Client want to support employees to achieve a great work life balance. They consider a variety of working patterns and are happy to discuss flexible working in relation to this vacancy. They want the best people to join the team so are currently reviewing the family-friendly benefits that they can offer to employees. They are an inclusive employer, they value diversity, they value our differences such as age, gender, LGBT, ethnicity, religion, and disability. They're working hard to building a business that's as diverse and inclusive as the communities they serve. So, whoever you are and whatever your background, we think you'll fit right in. Salary: Up to 40,000.00 per year Company pension Referral programme Schedule: Monday to Friday Experience: contract management: 1 year (preferred) Location: Coombe House School. Resourcing Group is acting as an Employment Agency in relation to this vacancy.
Our client has over 20 years of experience in delivering outstanding results for their clients. They are a fast growing and industry leading organisation who are looking for a proactive, organised and experienced administrator to join their growing team. If you are looking for a company to progress your career with, that focuses on their employees strengths and allows them to grow within the business, then this is the position for you. Duties and Responsibilities: • To attend and represent the company at relevant Possession Management meetings. • Carry out work associated with Possessions Planning and submit accurate information relating to any planned possession with the necessary applications. • Plan and create Safe Systems of Work plans in accordance with the type of work required to take place, to the responsible manager expectations. • Brief and update the COSS supervisor on SSOWPs ensuring that all is understood and compliant as well and informing all project involved management of SSOWs of project requirements. • Maintain a continued working practice in line with the industry rule book regulations and comply with set policies and procedures. • Work and communicate closely with project/responsible manager and other Planners to ensure that SSOWP are produced accurately and in a timely manner. • Assist in Safe Work Pack generation. • Control and monitor documents. • Observe and follow all applicable safe methods of working, and health, safety and environmental rules/procedures. Report any incidents or Close Calls immediately to the appropriate person. • Undertake training as required by your manager or the Company. • Adhere to Company Policies and Procedures. Person Specification: • Significant experience in a similar role • Be a holder of SSOWP • Have held or hold a PTS / COSS certificate with good working experience • Have an excellent appreciation of rail related health, safety and environmental standards • Possess a good Trackside Safety Critical knowledge • Competent in the use of GZAM system • Competent in the use of the Network Rail Possession Planning System • Results driven and delivery focused • Excellent communicator at all levels and client-focused • Self-motivated and a team player • A strong and proactive communicator • Works collaboratively and builds effective working relationships. • Highly competent in MS Office • A good understanding and application of health, safety & environment practices. • Flexibility in your approach to work. • Full driving license.
Apr 30, 2024
Full time
Our client has over 20 years of experience in delivering outstanding results for their clients. They are a fast growing and industry leading organisation who are looking for a proactive, organised and experienced administrator to join their growing team. If you are looking for a company to progress your career with, that focuses on their employees strengths and allows them to grow within the business, then this is the position for you. Duties and Responsibilities: • To attend and represent the company at relevant Possession Management meetings. • Carry out work associated with Possessions Planning and submit accurate information relating to any planned possession with the necessary applications. • Plan and create Safe Systems of Work plans in accordance with the type of work required to take place, to the responsible manager expectations. • Brief and update the COSS supervisor on SSOWPs ensuring that all is understood and compliant as well and informing all project involved management of SSOWs of project requirements. • Maintain a continued working practice in line with the industry rule book regulations and comply with set policies and procedures. • Work and communicate closely with project/responsible manager and other Planners to ensure that SSOWP are produced accurately and in a timely manner. • Assist in Safe Work Pack generation. • Control and monitor documents. • Observe and follow all applicable safe methods of working, and health, safety and environmental rules/procedures. Report any incidents or Close Calls immediately to the appropriate person. • Undertake training as required by your manager or the Company. • Adhere to Company Policies and Procedures. Person Specification: • Significant experience in a similar role • Be a holder of SSOWP • Have held or hold a PTS / COSS certificate with good working experience • Have an excellent appreciation of rail related health, safety and environmental standards • Possess a good Trackside Safety Critical knowledge • Competent in the use of GZAM system • Competent in the use of the Network Rail Possession Planning System • Results driven and delivery focused • Excellent communicator at all levels and client-focused • Self-motivated and a team player • A strong and proactive communicator • Works collaboratively and builds effective working relationships. • Highly competent in MS Office • A good understanding and application of health, safety & environment practices. • Flexibility in your approach to work. • Full driving license.
Science and Technology Facilities Council (STFC)
Didcot, Oxfordshire
Job Title: Senior PHD Coordinator Salary: Band E £43,116 gross per annum (pro rata) Contract Type: 2 Year Fixed Term Hours: 0.6 FTE _(We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with applicants, but do require on-site working 3 days per week)_ Location: Rutherford Appleton Laboratory (RAL), Harwell, Oxfordshire Together, our scientist, technologists, engineers and business support team explore the unknown and turn what they find into work that changes the world around us. Come and discover how much you can achieve when you're surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity. The Role Acting as an Ambassador for STFC's PhD programme, you will support a range of projects to deliver and develop the current PhD programmes and engage with a variety of stakeholders. Whilst liaising with the STFC Research Office and Universities to ensure PhD students receive an effective experience, you will provide student support advice and guidance to managers, supervisors and PhD students. You will ensure all PhD students receive effective onboarding, Health and Safety training, pastoral support and build cross-campus and cross-facility networks. Key Responsibilities Administration of the existing PhD students, ensuring they are correctly recorded on STFC systems and receive all appropriate STFC/UKRI training Provide student support advice and guidance to managers and supervisors at STFC as part of the PhD programme Develop a pastoral care function; meeting appropriately with PhD students to monitor their wellbeing and achievements and working with supervisors to resolve issues Work with subject matter experts in the organisation to oversee the technical quality and delivery of PhD research and training Manage and coordinate student onboarding to STFC Coordinate cohort activity/events, e.g. induction, training week Maintain an annual calendar of activities for all cohorts and ensure the smooth running of the programme through all key milestones, including induction, reviews, project allocation etc. Work closely with both internal and external stakeholders to communicate progress of key milestones and provide updates on the progress of all cohorts _Stakeholder engagement:_ Build effective relationships with key stakeholders across STFC Build and maintain strategic relationships with key stakeholders e.g. industry, academia, government Build cross-campus and cross-facility networks to connect PhD students Person Specification: Knowledge/understanding of PhD programmes and motivation to continuously update knowledge Experience of providing pastoral support to students, ideally in a higher education setting Have worked in and/or have an understanding of an academic environment and the challenges faced by post-graduate students Experience of developing robust and successful processes Strong organisational skills and high levels of attention to detail Ability to develop strong, collaborative relationships with a range of internal and external stakeholders Ability to engage and support post-graduates at this stage of their career This role will require occasional travel to all of STFC's UK sites Our Benefits: Our Benefits include a flexible working scheme (subject to business requirements), Defined benefit pension scheme, and 30 days annual leave allowance plus 10.5 bank holiday/privilege days and several other benefits. Join us and discover what's possible! Job Type: Part-time Pay: £43,116.00 per year Work Location: In person
Apr 30, 2024
Full time
Job Title: Senior PHD Coordinator Salary: Band E £43,116 gross per annum (pro rata) Contract Type: 2 Year Fixed Term Hours: 0.6 FTE _(We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with applicants, but do require on-site working 3 days per week)_ Location: Rutherford Appleton Laboratory (RAL), Harwell, Oxfordshire Together, our scientist, technologists, engineers and business support team explore the unknown and turn what they find into work that changes the world around us. Come and discover how much you can achieve when you're surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity. The Role Acting as an Ambassador for STFC's PhD programme, you will support a range of projects to deliver and develop the current PhD programmes and engage with a variety of stakeholders. Whilst liaising with the STFC Research Office and Universities to ensure PhD students receive an effective experience, you will provide student support advice and guidance to managers, supervisors and PhD students. You will ensure all PhD students receive effective onboarding, Health and Safety training, pastoral support and build cross-campus and cross-facility networks. Key Responsibilities Administration of the existing PhD students, ensuring they are correctly recorded on STFC systems and receive all appropriate STFC/UKRI training Provide student support advice and guidance to managers and supervisors at STFC as part of the PhD programme Develop a pastoral care function; meeting appropriately with PhD students to monitor their wellbeing and achievements and working with supervisors to resolve issues Work with subject matter experts in the organisation to oversee the technical quality and delivery of PhD research and training Manage and coordinate student onboarding to STFC Coordinate cohort activity/events, e.g. induction, training week Maintain an annual calendar of activities for all cohorts and ensure the smooth running of the programme through all key milestones, including induction, reviews, project allocation etc. Work closely with both internal and external stakeholders to communicate progress of key milestones and provide updates on the progress of all cohorts _Stakeholder engagement:_ Build effective relationships with key stakeholders across STFC Build and maintain strategic relationships with key stakeholders e.g. industry, academia, government Build cross-campus and cross-facility networks to connect PhD students Person Specification: Knowledge/understanding of PhD programmes and motivation to continuously update knowledge Experience of providing pastoral support to students, ideally in a higher education setting Have worked in and/or have an understanding of an academic environment and the challenges faced by post-graduate students Experience of developing robust and successful processes Strong organisational skills and high levels of attention to detail Ability to develop strong, collaborative relationships with a range of internal and external stakeholders Ability to engage and support post-graduates at this stage of their career This role will require occasional travel to all of STFC's UK sites Our Benefits: Our Benefits include a flexible working scheme (subject to business requirements), Defined benefit pension scheme, and 30 days annual leave allowance plus 10.5 bank holiday/privilege days and several other benefits. Join us and discover what's possible! Job Type: Part-time Pay: £43,116.00 per year Work Location: In person
Corporate Account Manager Salary: 30,000 + company car + Bonus (OTE 35,000 - 38,000+) Location: Leeds Hybrid working and excellent benefits including 26 days holiday, pension scheme, life assurance Our client is a market leader within their field, with offices in West Yorkshire and they now are looking for a Corporate Account Manager to work within their busy Account Management team. The role will be to strategically manage corporate accounts and providing a consultative level of support to customers. You will be looking for opportunities to secure and grow existing clients through building strong relationships, using your commercial acumen to drive growth opportunities and provide recommendations and improvements to services provided. You will need to have experience working within an Account Management role previously in a B2B capacity. You will be liaising with C Suite individuals so excellent communications skills and a professional approach is essential. They offer a great company culture, a strong training plan for you on starting with the company and a range of excellent benefits including 26 days Holidays + Bank Holidays, Pension Scheme and Life Assurance and Flexible and hybrid working. The role is fast paced, varied and challenging with key duties being the following: Account planning effectively on customer accounts, looking for further opportunities to grow existing business. Being a key point of contact on a consistent basis, to "be there" for your customers and providing consultative feedback to clients. Building relationships at Management level to ensure your individual objectives are being met Day to day management of two team members You will organise and attend regular 'Client Review Meetings' with your clients, travelling to their offices throughout the UK, presenting a review pack containing accurate industry information and important account information Understanding the contracts that you are working with for customers, learning all about pricing, the services provided, the range of products and range of schemes available Working proactively to take ownerships of potential problems which may occur with customers What we are looking for in the right candidate: Previous corporate account management experience A good knowledge of MS Excel is beneficial Ability to liaise with c suite level clients A real focus in excellence within everything that you do and high attention to detail on customer service levels A professional and consultative approach with excellent communication skills Able to manage your workload and time effectively Previous people management/ supervisory experience is an advantage A strategic thinker who can work proactively with clients and look at their further development This is a fantastic opportunity to join a fast growing and dynamic organisation with excellent opportunities for development and career growth. If you feel you have the required skills and experience for the role, please send through your CV asap for consideration. Please note: due to the volume of applicants we receive, we can't reply to every individual application. If your experience and skill set is relevant, we will be in contact within 48 hours.
Apr 30, 2024
Full time
Corporate Account Manager Salary: 30,000 + company car + Bonus (OTE 35,000 - 38,000+) Location: Leeds Hybrid working and excellent benefits including 26 days holiday, pension scheme, life assurance Our client is a market leader within their field, with offices in West Yorkshire and they now are looking for a Corporate Account Manager to work within their busy Account Management team. The role will be to strategically manage corporate accounts and providing a consultative level of support to customers. You will be looking for opportunities to secure and grow existing clients through building strong relationships, using your commercial acumen to drive growth opportunities and provide recommendations and improvements to services provided. You will need to have experience working within an Account Management role previously in a B2B capacity. You will be liaising with C Suite individuals so excellent communications skills and a professional approach is essential. They offer a great company culture, a strong training plan for you on starting with the company and a range of excellent benefits including 26 days Holidays + Bank Holidays, Pension Scheme and Life Assurance and Flexible and hybrid working. The role is fast paced, varied and challenging with key duties being the following: Account planning effectively on customer accounts, looking for further opportunities to grow existing business. Being a key point of contact on a consistent basis, to "be there" for your customers and providing consultative feedback to clients. Building relationships at Management level to ensure your individual objectives are being met Day to day management of two team members You will organise and attend regular 'Client Review Meetings' with your clients, travelling to their offices throughout the UK, presenting a review pack containing accurate industry information and important account information Understanding the contracts that you are working with for customers, learning all about pricing, the services provided, the range of products and range of schemes available Working proactively to take ownerships of potential problems which may occur with customers What we are looking for in the right candidate: Previous corporate account management experience A good knowledge of MS Excel is beneficial Ability to liaise with c suite level clients A real focus in excellence within everything that you do and high attention to detail on customer service levels A professional and consultative approach with excellent communication skills Able to manage your workload and time effectively Previous people management/ supervisory experience is an advantage A strategic thinker who can work proactively with clients and look at their further development This is a fantastic opportunity to join a fast growing and dynamic organisation with excellent opportunities for development and career growth. If you feel you have the required skills and experience for the role, please send through your CV asap for consideration. Please note: due to the volume of applicants we receive, we can't reply to every individual application. If your experience and skill set is relevant, we will be in contact within 48 hours.
Randstad Construction & Property
Stroud, Gloucestershire
We are currently seeking a Planner/Scheduler to come on board for our social housing reactive maintenance contracts. This contract will be permanent. Responsibilities for the role are: - Liaising with supervisors and tenants- Planning workloads for operatives- Booking repairs with tenants via phone/emails- Liaising with our clients for updates etc What we are looking for: - Strong administrative skills and ability to operative various client portals (training will be given)- Experience in working with MS Office- Experience gained within a social housing environment is beneficial, but not crucial Schedule: - 40 hours per week, Monday-Friday
Apr 30, 2024
Full time
We are currently seeking a Planner/Scheduler to come on board for our social housing reactive maintenance contracts. This contract will be permanent. Responsibilities for the role are: - Liaising with supervisors and tenants- Planning workloads for operatives- Booking repairs with tenants via phone/emails- Liaising with our clients for updates etc What we are looking for: - Strong administrative skills and ability to operative various client portals (training will be given)- Experience in working with MS Office- Experience gained within a social housing environment is beneficial, but not crucial Schedule: - 40 hours per week, Monday-Friday
Randstad Construction & Property
Gosport, Hampshire
We are currently seeking a Planner/Scheduler to come on board for our social housing reactive maintenance contracts. This contract will be permanent. Responsibilities for the role are: - Liaising with supervisors and tenants- Planning workloads for operatives- Booking repairs with tenants via phone/emails- Liaising with our clients for updates etc What we are looking for: - Strong administrative skills and ability to operative various client portals (training will be given)- Experience in working with MS Office- Experience gained within a social housing environment is beneficial, but not crucial Schedule: - 40 hours per week, Monday-Friday
Apr 30, 2024
Full time
We are currently seeking a Planner/Scheduler to come on board for our social housing reactive maintenance contracts. This contract will be permanent. Responsibilities for the role are: - Liaising with supervisors and tenants- Planning workloads for operatives- Booking repairs with tenants via phone/emails- Liaising with our clients for updates etc What we are looking for: - Strong administrative skills and ability to operative various client portals (training will be given)- Experience in working with MS Office- Experience gained within a social housing environment is beneficial, but not crucial Schedule: - 40 hours per week, Monday-Friday
CLASSIFICATION/STATUS: Exempt, Full Time, Permanent IMMEDIATE SUPERVISOR : Chief Clinical Officer SUPERVISORY RESPONSIBILITIES : Associate Medical Directors PAY RANGE : Band 11: MD ($180,000-$225,000)/year WHO YOU ARE: YOUR ROLE & IMPACT CRCH is in search of a dedicated primary care leader who will oversee transformation of primary care across each site of Brighton and Waltham Charles River Community Health (CRCH) will have a Medical Director , ensuring that medical providers meet goals for patient care, productivity and quality per site. The scope of the Medical Director role includes oversight and responsibility of the primary care department, which includes family medicine, internal medicine, and pediatrics providers, prevention and wellness, women's health, complex care, and our affiliated clinical and educational partners. This position will also require close collaboration with nursing and practice management to drive efficient operations of the department. Finally, and most important, an essential component of this role is embracing the population we proudly serve, and leading primary care team members on matters and issues that are critical to patient and clinical care. SUPERVISORY RESPONSIBILITIES: Recruits and manages physicians, physician assistants and nurses practitioners. Conducts performance reviews. Oversee all training done in their assigned site for primary care. Works with the Chief Clinical Officer and the Human Resources Department to develop and implement resilience and retention strategies for medical providers leading to stable staffing and patient access to care. Champions key initiatives and changes to improve workforce, patient care, and CRCH performance and messages same to medical providers. Assures adequate on-site and telehealth provider coverage for scheduled sessions at all times, particularly during peak vacation or holiday time periods. This includes approving earned time requests and/or approving substitute providers and per diem sessions. Fills in and provides medical coverage at any CRCH site as needed when no other coverage is available. Regularly reviews productivity and quality metrics to evaluate performance against established goals for the department and by individual providers. Follows up with providers to address issues and concerns to improve performance. Participates in Quality Assurance and Quality Improvement development and activities as requested and ensures all quality-related activities are conducted to meet CRCH's clinical and regulatory requirements, including regular peer review. Supports the Director of Population Health and Quality in making changes needed to meet or exceed expectations of the Accountable Care Organization programs CRCH participates in. Helps to educate providers about these programs and related expectations. Serves as liaison for the CRCH for medical services between affiliate hospitals and other health care and community affiliations as necessary. May represent CRCH and its interests to community groups and organizations. Participates in community outreach, health education and screening events, and arranges for participation of other providers. PROVIDER RESPONSIBILITIES: Evaluates and treats patients including walk-ins. Writes prescriptions. Provides preventive, chronic, and acute health care advice and case management. Assesses psychological impact of illness and treats or appropriately refers patients for evaluation and treatment. Provides consultation to mid-level medical providers as requested. Provides supervision of mid-level medical providers in absence of assigned supervising provider. Maintains continuity of care when CRCH patients utilize other health care facilities, i.e. referrals, emergency room services, outpatient departments, specialty clinics, and inpatient services. Refers patients for specialty services, as appropriate. Prepares documentation according to CRCH procedures and follows up on results. Participates in 24-hour on-call medical coverage. Participates in on-site and off-site outreach and continuing education programs. Ensures training to maintain license and to meet the needs of the population. ADMINISTRATION RESPONSIBILITIES: Participates in the formation and evaluation of applicable evidence-based protocols. Participates in staff meetings, quality assurance and medical audit activities, in keeping with CRCH procedures. Trains staff on evidence-based protocols. Provides clinical supervision to staff. Provides regular supervision for each provider. Conducts peer reviews. Leads the Provider Meeting for medical providers. PRODUCTIVITY LEVEL: Expected to meet CRCH standards of productivity as indicated in the organization's current operating budget. TIME EXPECTATIONS: 4 direct care sessions per week QUALIFICATIONS: M.D. degree and must have completed a three-year residency in Family Medicine or an NP degree plus at least 5 years' experience, must be Board Certified and licensed as an APRN in family practice. Must be Board-eligible and/or Board certified in a primary care specialty including Family Medicine, Adult Medicine, and/or Pediatrics. Must have current a Massachusetts license. Must have minimum 3 years of previous supervisory experience. Must apply for and be granted privileges at affiliated hospital(s). Prior experience in an ambulatory setting preferred. Experience in working with diverse cultures preferred. Strong verbal and written communication skills. Strong ability to lead, make decisions based on data and what will best meet patient, provider, and organizational needs. Strong ability to coach and mentor providers and resolve daily issues and conflicts that may arise to mitigate any negative impact on practice culture and access to patient care. WHO WE ARE & WHAT WE DO Charles River Community Health's mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English. We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community. We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes. OUR PROMISE If you are passionate about providing service excellence in a mission-driven, team-oriented, and progressive organization, you will find your career as Medical Director rewarding and impactful! You will also find a partner in your career path goals and trajectory! OUR BENEFITS & PERKS Medical & Dental Insurance Short & Long-term Disability Insurance Generous Paid Time Off Flexible Spending Account Employee Assistance Program Tickets at Work Health Reimbursement Arrangement Travel Reimbursement Professional Development Opportunities Solid track record of developing and promoting employees internally! Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.
Apr 30, 2024
Full time
CLASSIFICATION/STATUS: Exempt, Full Time, Permanent IMMEDIATE SUPERVISOR : Chief Clinical Officer SUPERVISORY RESPONSIBILITIES : Associate Medical Directors PAY RANGE : Band 11: MD ($180,000-$225,000)/year WHO YOU ARE: YOUR ROLE & IMPACT CRCH is in search of a dedicated primary care leader who will oversee transformation of primary care across each site of Brighton and Waltham Charles River Community Health (CRCH) will have a Medical Director , ensuring that medical providers meet goals for patient care, productivity and quality per site. The scope of the Medical Director role includes oversight and responsibility of the primary care department, which includes family medicine, internal medicine, and pediatrics providers, prevention and wellness, women's health, complex care, and our affiliated clinical and educational partners. This position will also require close collaboration with nursing and practice management to drive efficient operations of the department. Finally, and most important, an essential component of this role is embracing the population we proudly serve, and leading primary care team members on matters and issues that are critical to patient and clinical care. SUPERVISORY RESPONSIBILITIES: Recruits and manages physicians, physician assistants and nurses practitioners. Conducts performance reviews. Oversee all training done in their assigned site for primary care. Works with the Chief Clinical Officer and the Human Resources Department to develop and implement resilience and retention strategies for medical providers leading to stable staffing and patient access to care. Champions key initiatives and changes to improve workforce, patient care, and CRCH performance and messages same to medical providers. Assures adequate on-site and telehealth provider coverage for scheduled sessions at all times, particularly during peak vacation or holiday time periods. This includes approving earned time requests and/or approving substitute providers and per diem sessions. Fills in and provides medical coverage at any CRCH site as needed when no other coverage is available. Regularly reviews productivity and quality metrics to evaluate performance against established goals for the department and by individual providers. Follows up with providers to address issues and concerns to improve performance. Participates in Quality Assurance and Quality Improvement development and activities as requested and ensures all quality-related activities are conducted to meet CRCH's clinical and regulatory requirements, including regular peer review. Supports the Director of Population Health and Quality in making changes needed to meet or exceed expectations of the Accountable Care Organization programs CRCH participates in. Helps to educate providers about these programs and related expectations. Serves as liaison for the CRCH for medical services between affiliate hospitals and other health care and community affiliations as necessary. May represent CRCH and its interests to community groups and organizations. Participates in community outreach, health education and screening events, and arranges for participation of other providers. PROVIDER RESPONSIBILITIES: Evaluates and treats patients including walk-ins. Writes prescriptions. Provides preventive, chronic, and acute health care advice and case management. Assesses psychological impact of illness and treats or appropriately refers patients for evaluation and treatment. Provides consultation to mid-level medical providers as requested. Provides supervision of mid-level medical providers in absence of assigned supervising provider. Maintains continuity of care when CRCH patients utilize other health care facilities, i.e. referrals, emergency room services, outpatient departments, specialty clinics, and inpatient services. Refers patients for specialty services, as appropriate. Prepares documentation according to CRCH procedures and follows up on results. Participates in 24-hour on-call medical coverage. Participates in on-site and off-site outreach and continuing education programs. Ensures training to maintain license and to meet the needs of the population. ADMINISTRATION RESPONSIBILITIES: Participates in the formation and evaluation of applicable evidence-based protocols. Participates in staff meetings, quality assurance and medical audit activities, in keeping with CRCH procedures. Trains staff on evidence-based protocols. Provides clinical supervision to staff. Provides regular supervision for each provider. Conducts peer reviews. Leads the Provider Meeting for medical providers. PRODUCTIVITY LEVEL: Expected to meet CRCH standards of productivity as indicated in the organization's current operating budget. TIME EXPECTATIONS: 4 direct care sessions per week QUALIFICATIONS: M.D. degree and must have completed a three-year residency in Family Medicine or an NP degree plus at least 5 years' experience, must be Board Certified and licensed as an APRN in family practice. Must be Board-eligible and/or Board certified in a primary care specialty including Family Medicine, Adult Medicine, and/or Pediatrics. Must have current a Massachusetts license. Must have minimum 3 years of previous supervisory experience. Must apply for and be granted privileges at affiliated hospital(s). Prior experience in an ambulatory setting preferred. Experience in working with diverse cultures preferred. Strong verbal and written communication skills. Strong ability to lead, make decisions based on data and what will best meet patient, provider, and organizational needs. Strong ability to coach and mentor providers and resolve daily issues and conflicts that may arise to mitigate any negative impact on practice culture and access to patient care. WHO WE ARE & WHAT WE DO Charles River Community Health's mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English. We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community. We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes. OUR PROMISE If you are passionate about providing service excellence in a mission-driven, team-oriented, and progressive organization, you will find your career as Medical Director rewarding and impactful! You will also find a partner in your career path goals and trajectory! OUR BENEFITS & PERKS Medical & Dental Insurance Short & Long-term Disability Insurance Generous Paid Time Off Flexible Spending Account Employee Assistance Program Tickets at Work Health Reimbursement Arrangement Travel Reimbursement Professional Development Opportunities Solid track record of developing and promoting employees internally! Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Service Desk Coordinator to join our team based in Burgess Hill. We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen! As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With CBRE, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been. The Workplace Service Desk Coordinator is actively involved in the daily operations of our offices and are at the forefront of delivering a positive workplace experience. In this role, you would provide exceptional service and support personal productivity, and organizational effectiveness. This role is site based and may depend on client requirements which vary from time to time. As part of a wider "front-of-house" team, the Workplace Service Desk Coordinator is responsible for creating a supportive and comfortable atmosphere by assisting the CBRE Facilities and Workplace Experience teams in managing and supporting all colleague facing services. Key Responsibilities: Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Support with Community Engagement events. Facilities Service Desk & Work Task Management. Parking & Commute. Reporting. Office Supply Management. Moves, Adds & Changes. Support with Workplace onboarding. Car Parking Management. Responding to colleague queries. Responds to colleague service requests, enquiries and complaints promptly with accurate and thorough information according to the specific request. Provides coordination and support for delivery of the solution to ensure a positive colleague experience. Receives all incoming calls, emails and SLACK messages from colleagues, support teams and key stakeholders and dependent on the nature of the request is responsible for directing it to the most appropriate channel, raising a work order or simply helping the colleague with information. Maintains awareness of the workspace. Raises housekeeping and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g. Facilities, Space Management, Housekeeping and Workplace Experience teams). Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested. Follows security and emergency procedures as defined for the properties. Responds to emergency situations in a calm and efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Collaborates with vendors who provide services and goods. Assists in the completion of the Service Business Continuity plan. Willing to support the first aid and fire warden requirements with the completion of recognized trainings. Managing all car parking related queries and parking management in our Sussex Campus. Provides support for the Workplace Experience team as directed, including, meeting coordination, office and workplace experience equipment care, and supply management. Manage the colleagues request through outlook and slack. Responds to customer requests and complaints regarding Workplace Experience services in timely manner. Contact relevant personnel for troubleshooting complex issues. Help to coordinate enterprise-wide initiatives. Tracks questions and responses, provide feedback to respective parties with frequently asked questions or additional support colleagues may need. Promote/market events internally to drive colleague engagement. Be a local expert and a gateway for colleagues to connect with the surrounding community. Build a portfolio/network of local contacts (food, arts, culture etc.) Stay abreast on news and events in the region and share them with colleagues. Support supervisors in capturing data for all reporting and budget and accounting reconciliations. Act as first point of contact for all colleagues regarding site, services and amenities information. Will direct colleagues to appropriate team if unable to solve/support/triage. Build and maintain strong working relationships with key business users, colleagues and support bodies in order to provide a professional customer service approach. Work positively and communicate professionally across teams in order to make an effective contribution to team tasks and team spirit. Essential Skills Education and Experience NVQ level 2 or Diploma in any discipline required. A minimum of 2+ years' of front desk, concierge, switch board, helpdesk, customer service or other hospitality experience is preferred. Communication Skills Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine checklist reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. Behavioural Requirements Customer Service: ability to meet and strive to exceed the needs of internal and external customers by producing quality work and service Drive for Results: able to go the 'extra mile' to achieve tasks, objectives, and targets Demonstrates good attention to detail across all areas of work Teamwork: able to work together with colleagues to pool skills, ideas and resources to achieve objectives and resolve problems Initiative and Problem Solving: able to take ownership of area, accepts issues and follow up with actions to rectify Planning and Organising: able to work to important deadlines and manage time effectively Other Skills and/or Abilities Fluency in English - this role requires daily communication, both written and verbal, in English, therefore the spoken and written fluency is necessary Strong skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Best candidates will have a genuine interest in in anticipating and serving the needs of others. A warm demeanor and desire to collaborate with others is key. Be punctual and respect of the deadline for any inquiries About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Acquisition Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 30, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Service Desk Coordinator to join our team based in Burgess Hill. We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen! As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With CBRE, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been. The Workplace Service Desk Coordinator is actively involved in the daily operations of our offices and are at the forefront of delivering a positive workplace experience. In this role, you would provide exceptional service and support personal productivity, and organizational effectiveness. This role is site based and may depend on client requirements which vary from time to time. As part of a wider "front-of-house" team, the Workplace Service Desk Coordinator is responsible for creating a supportive and comfortable atmosphere by assisting the CBRE Facilities and Workplace Experience teams in managing and supporting all colleague facing services. Key Responsibilities: Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Support with Community Engagement events. Facilities Service Desk & Work Task Management. Parking & Commute. Reporting. Office Supply Management. Moves, Adds & Changes. Support with Workplace onboarding. Car Parking Management. Responding to colleague queries. Responds to colleague service requests, enquiries and complaints promptly with accurate and thorough information according to the specific request. Provides coordination and support for delivery of the solution to ensure a positive colleague experience. Receives all incoming calls, emails and SLACK messages from colleagues, support teams and key stakeholders and dependent on the nature of the request is responsible for directing it to the most appropriate channel, raising a work order or simply helping the colleague with information. Maintains awareness of the workspace. Raises housekeeping and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g. Facilities, Space Management, Housekeeping and Workplace Experience teams). Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested. Follows security and emergency procedures as defined for the properties. Responds to emergency situations in a calm and efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Collaborates with vendors who provide services and goods. Assists in the completion of the Service Business Continuity plan. Willing to support the first aid and fire warden requirements with the completion of recognized trainings. Managing all car parking related queries and parking management in our Sussex Campus. Provides support for the Workplace Experience team as directed, including, meeting coordination, office and workplace experience equipment care, and supply management. Manage the colleagues request through outlook and slack. Responds to customer requests and complaints regarding Workplace Experience services in timely manner. Contact relevant personnel for troubleshooting complex issues. Help to coordinate enterprise-wide initiatives. Tracks questions and responses, provide feedback to respective parties with frequently asked questions or additional support colleagues may need. Promote/market events internally to drive colleague engagement. Be a local expert and a gateway for colleagues to connect with the surrounding community. Build a portfolio/network of local contacts (food, arts, culture etc.) Stay abreast on news and events in the region and share them with colleagues. Support supervisors in capturing data for all reporting and budget and accounting reconciliations. Act as first point of contact for all colleagues regarding site, services and amenities information. Will direct colleagues to appropriate team if unable to solve/support/triage. Build and maintain strong working relationships with key business users, colleagues and support bodies in order to provide a professional customer service approach. Work positively and communicate professionally across teams in order to make an effective contribution to team tasks and team spirit. Essential Skills Education and Experience NVQ level 2 or Diploma in any discipline required. A minimum of 2+ years' of front desk, concierge, switch board, helpdesk, customer service or other hospitality experience is preferred. Communication Skills Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine checklist reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. Behavioural Requirements Customer Service: ability to meet and strive to exceed the needs of internal and external customers by producing quality work and service Drive for Results: able to go the 'extra mile' to achieve tasks, objectives, and targets Demonstrates good attention to detail across all areas of work Teamwork: able to work together with colleagues to pool skills, ideas and resources to achieve objectives and resolve problems Initiative and Problem Solving: able to take ownership of area, accepts issues and follow up with actions to rectify Planning and Organising: able to work to important deadlines and manage time effectively Other Skills and/or Abilities Fluency in English - this role requires daily communication, both written and verbal, in English, therefore the spoken and written fluency is necessary Strong skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Best candidates will have a genuine interest in in anticipating and serving the needs of others. A warm demeanor and desire to collaborate with others is key. Be punctual and respect of the deadline for any inquiries About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Acquisition Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Monday-Friday 8am-5pm Office Based Based in Ealing Must have social housing planning or scheduling experience Main Duties: To ensure all daily tasks completed to achieve the contract requirements Monitor tasks issued and manage accordingly Help to prepare any management reports as required Ensure all inboxes are monitored and emails are responded to within a maximum of 24 hours To control the operational resource within a determined area, ensuring that they are fully productive and utilised in the most effective manner Prioritise FRA and EICR works by KPI status, trade, and location to ensure the most commercial delivery model is utilised To organise FRA ad EICR appointments ensuring optimal use of operative teams resources using bespoke capacity; ensuring most efficient geographic allocation of works. Work with the operatives to ensure that they fully utilise the mobile working system to provide timely and accurate progress planning information. To be able to monitor a jobs status throughout the day, ensuring that overdue orders are challenged and updated. To liaise with customers, client and operatives ensuring they are fully informed of any operational changes required in order to complete the requested repair Ensure that all FRA and EICR activity information is fully entered onto the computer system in a timely and accurate manner To assist with arranging pre and post inspections for the Supervisors and record the results To provide administrative support for the service as required.
Apr 30, 2024
Full time
Monday-Friday 8am-5pm Office Based Based in Ealing Must have social housing planning or scheduling experience Main Duties: To ensure all daily tasks completed to achieve the contract requirements Monitor tasks issued and manage accordingly Help to prepare any management reports as required Ensure all inboxes are monitored and emails are responded to within a maximum of 24 hours To control the operational resource within a determined area, ensuring that they are fully productive and utilised in the most effective manner Prioritise FRA and EICR works by KPI status, trade, and location to ensure the most commercial delivery model is utilised To organise FRA ad EICR appointments ensuring optimal use of operative teams resources using bespoke capacity; ensuring most efficient geographic allocation of works. Work with the operatives to ensure that they fully utilise the mobile working system to provide timely and accurate progress planning information. To be able to monitor a jobs status throughout the day, ensuring that overdue orders are challenged and updated. To liaise with customers, client and operatives ensuring they are fully informed of any operational changes required in order to complete the requested repair Ensure that all FRA and EICR activity information is fully entered onto the computer system in a timely and accurate manner To assist with arranging pre and post inspections for the Supervisors and record the results To provide administrative support for the service as required.
My client is looking to recruit a hire co-ordinator based in Redditch. About the role Background and details: We are looking for a Hire Coordinator to support the Installation team in providing outstanding customer service. Through the allocation of workload to the Installation Engineers, the coordinator will ensure the efficient and effective running of the team, and respond to customer service requirements in line with our customer promise. Reporting to the Operations Supervisor, this role is ideal for an experienced coordinator with the ability to plan and ensure efficiency within a team. Duties and responsibilities: Schedule and delegate workloads effectively to installation engineers, coordinating and managing resource needs to meet set targets. Manage all customer queries and resolve issues in coordination with the relevant departments. Effective use of scheduling system to monitor team movements and workload to ensure a high level of service is always provided. Prioritising sales & rental installations & returns. Provide accurate schedule updates to the Installation team and customers. Experience and qualifications: Experience of working in similar role / sector. Customer Service Experience. Excellent IT skills and experience of all Microsoft Office packages (Outlook, Excel) GCSEs A-C or equivalent. What we can offer you Competitive salary Pension scheme Up to 27 days holiday linked to service, plus Christmas shut down On the job training
Apr 30, 2024
Full time
My client is looking to recruit a hire co-ordinator based in Redditch. About the role Background and details: We are looking for a Hire Coordinator to support the Installation team in providing outstanding customer service. Through the allocation of workload to the Installation Engineers, the coordinator will ensure the efficient and effective running of the team, and respond to customer service requirements in line with our customer promise. Reporting to the Operations Supervisor, this role is ideal for an experienced coordinator with the ability to plan and ensure efficiency within a team. Duties and responsibilities: Schedule and delegate workloads effectively to installation engineers, coordinating and managing resource needs to meet set targets. Manage all customer queries and resolve issues in coordination with the relevant departments. Effective use of scheduling system to monitor team movements and workload to ensure a high level of service is always provided. Prioritising sales & rental installations & returns. Provide accurate schedule updates to the Installation team and customers. Experience and qualifications: Experience of working in similar role / sector. Customer Service Experience. Excellent IT skills and experience of all Microsoft Office packages (Outlook, Excel) GCSEs A-C or equivalent. What we can offer you Competitive salary Pension scheme Up to 27 days holiday linked to service, plus Christmas shut down On the job training
Catch 22 are partnered with a national Facilities Management company working on commercial and industrial contracts throughout the South West area. This opens an exciting opportunity for a Fabric Supervisor to join their team in Plymouth. Main responsibilities of the Fabric Supervisor; Support all projects, small works and reactive building fabric works requests Cost and supervise projects within agreed budget Managing sub-contractors Manage change Plan project resources including resources, materials and programme Provide support for statutory compliance / planned maintenance activities Oversee the project O&M and SHEQ administration including associated filing/reports. Provide costs for capital projects, plant refurbishment and replacement schemes Issue sub-contractors with work orders for approved project works Point of contact for all welfare, training and development matters Ensure statutory training and refresher training for all Lorne Stewart project operatives The ideal candidate will have; Minimum one trade qualification, with significant building fabric and building services project management experience In date SSSTS qualification as a minimum or a willingness to obtain SSSTS qualification M&E asset and systems knowledge - desirable SHEQ qualification and/or relevant SHEQ experience - essential Commercially astute Knowledge of SOR PSA M&E systems, measurements and software. Experienced in use of calculation sheets and monitoring expenditure against tendered rates Excellent customer interface, telephone, written and verbal communication skills Able to prioritise and organise work to tight deadlines Excellent attention to detail Excellent IT skills in Microsoft Office/Excel packages Excellent people management and administration skills to ensure the work force adheres to planned maintenance, reactive & quoted works. A Team player, flexible and able to work under pressure and manage by example Benefits for the successful Fabric Supervisor; Salary of around £36,000 depending on experience. Working hours between 08:00-17:00 Mon-Fri 21-25 days annual leave plus bank holidays Contributory pension scheme Discount scheme portal including cinemas, supermarkets and online shopping discounts. If you are interested in this role as a Fabric Supervisor then apply or please get in touch with Alex on or
Apr 30, 2024
Full time
Catch 22 are partnered with a national Facilities Management company working on commercial and industrial contracts throughout the South West area. This opens an exciting opportunity for a Fabric Supervisor to join their team in Plymouth. Main responsibilities of the Fabric Supervisor; Support all projects, small works and reactive building fabric works requests Cost and supervise projects within agreed budget Managing sub-contractors Manage change Plan project resources including resources, materials and programme Provide support for statutory compliance / planned maintenance activities Oversee the project O&M and SHEQ administration including associated filing/reports. Provide costs for capital projects, plant refurbishment and replacement schemes Issue sub-contractors with work orders for approved project works Point of contact for all welfare, training and development matters Ensure statutory training and refresher training for all Lorne Stewart project operatives The ideal candidate will have; Minimum one trade qualification, with significant building fabric and building services project management experience In date SSSTS qualification as a minimum or a willingness to obtain SSSTS qualification M&E asset and systems knowledge - desirable SHEQ qualification and/or relevant SHEQ experience - essential Commercially astute Knowledge of SOR PSA M&E systems, measurements and software. Experienced in use of calculation sheets and monitoring expenditure against tendered rates Excellent customer interface, telephone, written and verbal communication skills Able to prioritise and organise work to tight deadlines Excellent attention to detail Excellent IT skills in Microsoft Office/Excel packages Excellent people management and administration skills to ensure the work force adheres to planned maintenance, reactive & quoted works. A Team player, flexible and able to work under pressure and manage by example Benefits for the successful Fabric Supervisor; Salary of around £36,000 depending on experience. Working hours between 08:00-17:00 Mon-Fri 21-25 days annual leave plus bank holidays Contributory pension scheme Discount scheme portal including cinemas, supermarkets and online shopping discounts. If you are interested in this role as a Fabric Supervisor then apply or please get in touch with Alex on or
Supply Teacher/Cover Supervisor Location: Reading Salary: £80 - £100 Start Date: Immediately Contract Type: Full Time and Part Time roles available Are you a dedicated educator looking for flexible teaching opportunities? Are you passionate about fostering students' academic growth and making a positive impact in the classroom? If so, we have an exciting opportunity for you! We, GSL Education Watford branch, are currently seeking enthusiastic Supply Teachers to join our team at a well-regarded secondary school in Reading. About the Role: As a Supply Teacher/Cover Supervisor, you will have the chance to inspire and educate students across various subjects and year groups. Your responsibilities will include: Lesson Delivery: Plan and deliver engaging lessons according to the school's curriculum, ensuring that students receive quality education in the absence of regular classroom teachers. Student Engagement: Create a dynamic and interactive learning environment, encouraging active participation and academic curiosity among students. Student Assessment: Evaluate and assess student performance, providing timely feedback and maintaining accurate records of student progress. Classroom Management: Establish a positive and organized classroom atmosphere, effectively managing student behavior and ensuring a conducive learning environment. Collaboration: Collaborate with other teachers and school staff to ensure a seamless transition of instruction and provide valuable insights into student development. In order to work in the school, we will need you to be fully compliant, This includes: • DBS on Update Service is a must/Apply through GSL Education • References covering your past 2 years • Proof of right to work • Proof of national insurance • Proof of address (dated within the last three months) • Qualification Documents (QTS/PGCE) GSL Education Offers: Competitive pay rates Direct access to local schools Committed consultants dedicated to meeting your needs Exceptional support for both candidates and client schools Please be advised that the role of Supply Teacher/Cover Supervisor requires a strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks including an enhanced child DBS on the update service or be willing to apply for a new one. GSL Education is an ethical, independent recruitment agency serving teachers across Watford. For more information on the role or any similar, upcoming roles, please contact Homaira url removed at the GSL Education Watford Office and send your updated CV via the application link
Apr 30, 2024
Contractor
Supply Teacher/Cover Supervisor Location: Reading Salary: £80 - £100 Start Date: Immediately Contract Type: Full Time and Part Time roles available Are you a dedicated educator looking for flexible teaching opportunities? Are you passionate about fostering students' academic growth and making a positive impact in the classroom? If so, we have an exciting opportunity for you! We, GSL Education Watford branch, are currently seeking enthusiastic Supply Teachers to join our team at a well-regarded secondary school in Reading. About the Role: As a Supply Teacher/Cover Supervisor, you will have the chance to inspire and educate students across various subjects and year groups. Your responsibilities will include: Lesson Delivery: Plan and deliver engaging lessons according to the school's curriculum, ensuring that students receive quality education in the absence of regular classroom teachers. Student Engagement: Create a dynamic and interactive learning environment, encouraging active participation and academic curiosity among students. Student Assessment: Evaluate and assess student performance, providing timely feedback and maintaining accurate records of student progress. Classroom Management: Establish a positive and organized classroom atmosphere, effectively managing student behavior and ensuring a conducive learning environment. Collaboration: Collaborate with other teachers and school staff to ensure a seamless transition of instruction and provide valuable insights into student development. In order to work in the school, we will need you to be fully compliant, This includes: • DBS on Update Service is a must/Apply through GSL Education • References covering your past 2 years • Proof of right to work • Proof of national insurance • Proof of address (dated within the last three months) • Qualification Documents (QTS/PGCE) GSL Education Offers: Competitive pay rates Direct access to local schools Committed consultants dedicated to meeting your needs Exceptional support for both candidates and client schools Please be advised that the role of Supply Teacher/Cover Supervisor requires a strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks including an enhanced child DBS on the update service or be willing to apply for a new one. GSL Education is an ethical, independent recruitment agency serving teachers across Watford. For more information on the role or any similar, upcoming roles, please contact Homaira url removed at the GSL Education Watford Office and send your updated CV via the application link
The role as the Service and Planning Co-ordinator will require the ability to deal across functions, from Field Service Engineers through to, and including, Senior Managers, decision makers and main board directors within customer organisations. Reporting to the Service Manager/Customer Services Supervisor the primary function of this role is for customers to have one point of contact for service and parts within designated regional area, covering all aspects of Customer Service. Promptly dealing and responding quickly to customer enquiries by telephone and email Act as secondary contact for all customers Accurately processing customer orders on SAP from various sources (parts / internal / external) Log all machine breakdowns and release/liaise with the field service team To effectively and efficiently answer service and break down requests from customers, considering at all times the SLA agreements in place. To allocate service / breakdown workload to the external engineers in an efficient and timely manner, considering locations and engineer travel time Review and process all field service for review and approval by the customer Provide customers with official quotations and follow up all opportunities in a timely manner. To manage the lifecycle of service contracts on a monthly basis, work with customers to advise when current contracts are expiring and ultimately encourage them to renew. Active follow up of equipment sold without service contracts. Optimize selling potential and develop relationships with new and existing prospects via calling, email and marketing campaigns. Cross sell and upsell where appropriate to increase parts profitability. Be actively involved in any special projects concerning the sale and promotion of parts and consumables. To operate at all times within the companys policies and procedures at the highest professional and ethical standards whilst maintaining a positive and strong customer service culture. To ensure that the companys Health & Safety regulations are followed at all times. The Candidate At least 3 years sales administration and/or customer service experience. Excellent communication skills both verbal and written Highly organised with experience of working to deadlines. Working knowledge of CRM Systems Good working knowledge of SAP is essential Drive and Enthusiasm Desire to succeed Professional Telephone Manner This is a permanent full-time office based role, the working hours are week 1 Monday to Friday 8am-4.30pm, week 2 Monday to Friday 8.30am-5.00pm. The hours are 37.5 hours per week. Benefits Starting salary is between £23-£25k depending on experience. 25 Days Annual leave plus bank holidays Birthday off Pension Scheme Employee Assistance Programme Long Service Awards Bonus Scheme Well-being Support Life Assurance Volunteer Days 4 Week induction programme Bespoke Training Please apply today for immediate consideration.
Apr 29, 2024
Full time
The role as the Service and Planning Co-ordinator will require the ability to deal across functions, from Field Service Engineers through to, and including, Senior Managers, decision makers and main board directors within customer organisations. Reporting to the Service Manager/Customer Services Supervisor the primary function of this role is for customers to have one point of contact for service and parts within designated regional area, covering all aspects of Customer Service. Promptly dealing and responding quickly to customer enquiries by telephone and email Act as secondary contact for all customers Accurately processing customer orders on SAP from various sources (parts / internal / external) Log all machine breakdowns and release/liaise with the field service team To effectively and efficiently answer service and break down requests from customers, considering at all times the SLA agreements in place. To allocate service / breakdown workload to the external engineers in an efficient and timely manner, considering locations and engineer travel time Review and process all field service for review and approval by the customer Provide customers with official quotations and follow up all opportunities in a timely manner. To manage the lifecycle of service contracts on a monthly basis, work with customers to advise when current contracts are expiring and ultimately encourage them to renew. Active follow up of equipment sold without service contracts. Optimize selling potential and develop relationships with new and existing prospects via calling, email and marketing campaigns. Cross sell and upsell where appropriate to increase parts profitability. Be actively involved in any special projects concerning the sale and promotion of parts and consumables. To operate at all times within the companys policies and procedures at the highest professional and ethical standards whilst maintaining a positive and strong customer service culture. To ensure that the companys Health & Safety regulations are followed at all times. The Candidate At least 3 years sales administration and/or customer service experience. Excellent communication skills both verbal and written Highly organised with experience of working to deadlines. Working knowledge of CRM Systems Good working knowledge of SAP is essential Drive and Enthusiasm Desire to succeed Professional Telephone Manner This is a permanent full-time office based role, the working hours are week 1 Monday to Friday 8am-4.30pm, week 2 Monday to Friday 8.30am-5.00pm. The hours are 37.5 hours per week. Benefits Starting salary is between £23-£25k depending on experience. 25 Days Annual leave plus bank holidays Birthday off Pension Scheme Employee Assistance Programme Long Service Awards Bonus Scheme Well-being Support Life Assurance Volunteer Days 4 Week induction programme Bespoke Training Please apply today for immediate consideration.
Supply Teacher/Cover Supervisor Location: Hayes Salary: £80 - £100 Start Date: Immediately Contract Type: Full Time and Part Time roles available Are you a dedicated educator looking for flexible teaching opportunities? Are you passionate about fostering students' academic growth and making a positive impact in the classroom? If so, we have an exciting opportunity for you! We, GSL Education Watford branch, are currently seeking enthusiastic Supply Teachers to join our team at a well-regarded secondary school in Hayes. About the Role: As a Supply Teacher/Cover Supervisor, you will have the chance to inspire and educate students across various subjects and year groups. Your responsibilities will include: Lesson Delivery: Plan and deliver engaging lessons according to the school's curriculum, ensuring that students receive quality education in the absence of regular classroom teachers. Student Engagement: Create a dynamic and interactive learning environment, encouraging active participation and academic curiosity among students. Student Assessment: Evaluate and assess student performance, providing timely feedback and maintaining accurate records of student progress. Classroom Management: Establish a positive and organized classroom atmosphere, effectively managing student behavior and ensuring a conducive learning environment. Collaboration: Collaborate with other teachers and school staff to ensure a seamless transition of instruction and provide valuable insights into student development. In order to work in the school, we will need you to be fully compliant, This includes: • DBS on Update Service is a must/Apply through GSL Education • References covering your past 2 years • Proof of right to work • Proof of national insurance • Proof of address (dated within the last three months) • Qualification Documents (QTS/PGCE) GSL Education Offers: Competitive pay rates Direct access to local schools Committed consultants dedicated to meeting your needs Exceptional support for both candidates and client schools Please be advised that the role of Supply Teacher/Cover Supervisor requires a strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks including an enhanced child DBS on the update service or be willing to apply for a new one. GSL Education is an ethical, independent recruitment agency serving teachers across Watford. For more information on the role or any similar, upcoming roles, please contact Homaira url removed at the GSL Education Watford Office and send your updated CV via the application link
Apr 29, 2024
Contractor
Supply Teacher/Cover Supervisor Location: Hayes Salary: £80 - £100 Start Date: Immediately Contract Type: Full Time and Part Time roles available Are you a dedicated educator looking for flexible teaching opportunities? Are you passionate about fostering students' academic growth and making a positive impact in the classroom? If so, we have an exciting opportunity for you! We, GSL Education Watford branch, are currently seeking enthusiastic Supply Teachers to join our team at a well-regarded secondary school in Hayes. About the Role: As a Supply Teacher/Cover Supervisor, you will have the chance to inspire and educate students across various subjects and year groups. Your responsibilities will include: Lesson Delivery: Plan and deliver engaging lessons according to the school's curriculum, ensuring that students receive quality education in the absence of regular classroom teachers. Student Engagement: Create a dynamic and interactive learning environment, encouraging active participation and academic curiosity among students. Student Assessment: Evaluate and assess student performance, providing timely feedback and maintaining accurate records of student progress. Classroom Management: Establish a positive and organized classroom atmosphere, effectively managing student behavior and ensuring a conducive learning environment. Collaboration: Collaborate with other teachers and school staff to ensure a seamless transition of instruction and provide valuable insights into student development. In order to work in the school, we will need you to be fully compliant, This includes: • DBS on Update Service is a must/Apply through GSL Education • References covering your past 2 years • Proof of right to work • Proof of national insurance • Proof of address (dated within the last three months) • Qualification Documents (QTS/PGCE) GSL Education Offers: Competitive pay rates Direct access to local schools Committed consultants dedicated to meeting your needs Exceptional support for both candidates and client schools Please be advised that the role of Supply Teacher/Cover Supervisor requires a strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks including an enhanced child DBS on the update service or be willing to apply for a new one. GSL Education is an ethical, independent recruitment agency serving teachers across Watford. For more information on the role or any similar, upcoming roles, please contact Homaira url removed at the GSL Education Watford Office and send your updated CV via the application link