The Customer Service Advisor will be pivotal in providing top-tier customer service within the FMCG industry, liaising between patients, healthcare professionals, and the internal team to ensure smooth operations. Client Details Our client is an established multinational corporation in the FMCG industry. With a substantial workforce exceeding 50,000 employees globally, they uphold a strong reputation for quality and innovation while striving to make a positive difference in the world. Description Manage patient records and coordinate appointments. Liaise between patients and healthcare professionals. Ensure the efficient and smooth day-to-day operation of the office. Handle customer inquiries and complaints professionally and promptly. Maintain a high level of product knowledge to provide accurate information. Coordinate with the internal team to ensure patient satisfaction. Assist in the execution of marketing initiatives. Contribute to team effort by accomplishing related results as needed. Profile A successful Patient Coordinator should have: Proven experience in a customer service role. Excellent communication, organizational and interpersonal Ability to work well in a team environment. Job Offer An hourly wage of 12 Opportunity to work in a multinational FMCG company. A supportive team-oriented work environment. Opportunity for personal and professional development. Temporary job contract with potential for extension. If you're passionate about customer service and eager to make an impact within a global FMCG company, we encourage you to apply for the role of Customer Service Advisor.
Apr 30, 2024
Full time
The Customer Service Advisor will be pivotal in providing top-tier customer service within the FMCG industry, liaising between patients, healthcare professionals, and the internal team to ensure smooth operations. Client Details Our client is an established multinational corporation in the FMCG industry. With a substantial workforce exceeding 50,000 employees globally, they uphold a strong reputation for quality and innovation while striving to make a positive difference in the world. Description Manage patient records and coordinate appointments. Liaise between patients and healthcare professionals. Ensure the efficient and smooth day-to-day operation of the office. Handle customer inquiries and complaints professionally and promptly. Maintain a high level of product knowledge to provide accurate information. Coordinate with the internal team to ensure patient satisfaction. Assist in the execution of marketing initiatives. Contribute to team effort by accomplishing related results as needed. Profile A successful Patient Coordinator should have: Proven experience in a customer service role. Excellent communication, organizational and interpersonal Ability to work well in a team environment. Job Offer An hourly wage of 12 Opportunity to work in a multinational FMCG company. A supportive team-oriented work environment. Opportunity for personal and professional development. Temporary job contract with potential for extension. If you're passionate about customer service and eager to make an impact within a global FMCG company, we encourage you to apply for the role of Customer Service Advisor.
Where: Darlington Full Time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Darlington? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary rising after 9 months of being here, plus incentives and bonuses - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 30, 2024
Full time
Where: Darlington Full Time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Darlington? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary rising after 9 months of being here, plus incentives and bonuses - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
We are looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you? £22,400 (depending on experience, plus an additional £1,000 once qualified) Support in training towards ARLA - NFOPP qualifications Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Additional Benefits: Company events Company pension Employee discount Life insurance Referral programme Sick pay Wellness programme Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors Connells Group (known locally as Jones & Chapman) - one of the largest and most successful estate agency and property service providers in the country - Connells offers a range of services including residential sales , lettings and mortgages . It is also one of the country's largest sellers of new homes, and is committed to delivering the highest levels of customer service .CC00362
Apr 30, 2024
Full time
We are looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you? £22,400 (depending on experience, plus an additional £1,000 once qualified) Support in training towards ARLA - NFOPP qualifications Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Additional Benefits: Company events Company pension Employee discount Life insurance Referral programme Sick pay Wellness programme Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors Connells Group (known locally as Jones & Chapman) - one of the largest and most successful estate agency and property service providers in the country - Connells offers a range of services including residential sales , lettings and mortgages . It is also one of the country's largest sellers of new homes, and is committed to delivering the highest levels of customer service .CC00362
Customer Service Representative - FULL TIME Due to expansion we are looking for 3 motivated individuals to join our successful Customer Service team, within a well established company. Our ideal candidate would be an individual that has some experience in customer service or marketing. However we do provide full training so experience is not necessary but an advantage. Responsibilities of the role Communicating either face to face or via telephone to deliver a funding allowance to help update their properties Communicating face to face Engaging with existing customers Promoting the company's services and extras Booking appointments for our services and filing reports of every customer Dealing with questions and queries in order to continuously improve customer care Arranging and booking in service calls if required Skills and qualifications No experience needed, full training provided Well mannered and professional telecommunication or face to face skills Individually motivated Ability to work at a fast pace We are currently recruiting for Full Time positions right now! We are a local, friendly and professional service in the manufacture and installation of high quality home improvements products. Are you up for a challenge? Looking for a job? Then apply now! JBRP1_UKTJ
Apr 30, 2024
Full time
Customer Service Representative - FULL TIME Due to expansion we are looking for 3 motivated individuals to join our successful Customer Service team, within a well established company. Our ideal candidate would be an individual that has some experience in customer service or marketing. However we do provide full training so experience is not necessary but an advantage. Responsibilities of the role Communicating either face to face or via telephone to deliver a funding allowance to help update their properties Communicating face to face Engaging with existing customers Promoting the company's services and extras Booking appointments for our services and filing reports of every customer Dealing with questions and queries in order to continuously improve customer care Arranging and booking in service calls if required Skills and qualifications No experience needed, full training provided Well mannered and professional telecommunication or face to face skills Individually motivated Ability to work at a fast pace We are currently recruiting for Full Time positions right now! We are a local, friendly and professional service in the manufacture and installation of high quality home improvements products. Are you up for a challenge? Looking for a job? Then apply now! JBRP1_UKTJ
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. You will also build relationships with top venture capital funds and investors in Europe, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You will also serve as the primary representative from our Startups team in building out our presence across the European startup ecosystem. You'll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in London, United Kingdom. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan Partner with solutions, research, and engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem Develop strategies to drive adoption of OpenAI's models among top venture-backed startups and ensure companies have the resources they need to build quickly and effectively using OpenAI's models Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firms and internal teams Represent OpenAI at startup ecosystem events and speaking engagements Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups Contribute to the development of programs and strategic initiatives focused on startup customers Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: Passion for the startup ecosystem and supporting the growth of fast-growing companies Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup Technical understanding of AI technologies and AI product landscape 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence Public speaking ability You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation, Benefits and Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. Private medical insurance covering 100% of premiums for employees and their dependents Pension plan with 4% employer contribution 52 weeks maternity leave and 20 weeks parental leave Unlimited time off Annual learning & development stipend (£1,200 per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Apr 30, 2024
Full time
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. You will also build relationships with top venture capital funds and investors in Europe, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You will also serve as the primary representative from our Startups team in building out our presence across the European startup ecosystem. You'll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in London, United Kingdom. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan Partner with solutions, research, and engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem Develop strategies to drive adoption of OpenAI's models among top venture-backed startups and ensure companies have the resources they need to build quickly and effectively using OpenAI's models Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firms and internal teams Represent OpenAI at startup ecosystem events and speaking engagements Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups Contribute to the development of programs and strategic initiatives focused on startup customers Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: Passion for the startup ecosystem and supporting the growth of fast-growing companies Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup Technical understanding of AI technologies and AI product landscape 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence Public speaking ability You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation, Benefits and Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. Private medical insurance covering 100% of premiums for employees and their dependents Pension plan with 4% employer contribution 52 weeks maternity leave and 20 weeks parental leave Unlimited time off Annual learning & development stipend (£1,200 per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Job Description We're looking for a highly motivated Trainee Estate Agent / Trainee Sales Negotiator to complement our fantastic residential sales team in Bury working in our well known Entwistle Green estate agency. Why join us as a Trainee Estate Agent / Trainee Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as a Trainee Estate Agent / Trainee Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Trainee Estate Agent / Trainee Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Entwistle Green are one of the longest established and most respected estate and letting agents in the North West of England, with 100 year's experience in property sales and lettings. With a wide network across Merseyside and Lancashire, from Crewe to Blackpool, we are well placed to make sure that your property sale or purchase in our region is a resounding success. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03421
Apr 30, 2024
Full time
Job Description We're looking for a highly motivated Trainee Estate Agent / Trainee Sales Negotiator to complement our fantastic residential sales team in Bury working in our well known Entwistle Green estate agency. Why join us as a Trainee Estate Agent / Trainee Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as a Trainee Estate Agent / Trainee Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Trainee Estate Agent / Trainee Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Entwistle Green are one of the longest established and most respected estate and letting agents in the North West of England, with 100 year's experience in property sales and lettings. With a wide network across Merseyside and Lancashire, from Crewe to Blackpool, we are well placed to make sure that your property sale or purchase in our region is a resounding success. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03421
Parts Advisor 25,000 to 28,000 per annum, Permanent, Full-time 39 hours per week Mon-Fri, BS37 Yate, Bristol, Holidays, Pension, Parking plus more An engineering business established in 1969 who are actively seeking a parts advisor to join their team as a customer services representative. Working within a team of 6 with the full support of a line manager, this will see you working for a bespoke engineering company who supply to market leading brands within their sector. The parts advisor would carry out duties such as : Assisting customers in delivering advise on parts Process parts orders efficiently Maintain an up to date knowledge of new or updates on parts Remain aware of seasonal requirements and of parts needed in the event of a recall or special offer in the Parts Department Maintain parts stock and stock records Ensure all incoming deliveries are checked and placed in the correct bins and any discrepancies reported to the Parts Manager Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued Assist the Parts Manager in all aspects of stocktaking Ensure the highest level of customer satisfaction The successful parts advisor will need to hold : Accuracy in identifying customer needs Proficient using IT Packages Have a strong customer services skill set ideally from within the Automotive, parts or engineering industries Have excellent administration and data recording experience Working as a parts advisor will see you acting as the first point of contact within the parts or after sales department, have a need to daily report and deliver exceptional customer services to their client base. This would be the ideal role for someone who has worked as a parts administrator, customer services representative or parts advisor. Benefits include : Paying 25,000 to 28,000 per annum 25 days holiday plus bank holidays Company Pension Free on-site parking Apply today for immediate consideration - you can also apply direct to (url removed). For further information, please feel free to call Richard Hughes on (phone number removed) / (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Parts Advisor 25,000 to 28,000 per annum, Permanent, Full-time 39 hours per week Mon-Fri, BS37 Yate, Bristol, Holidays, Pension, Parking plus more An engineering business established in 1969 who are actively seeking a parts advisor to join their team as a customer services representative. Working within a team of 6 with the full support of a line manager, this will see you working for a bespoke engineering company who supply to market leading brands within their sector. The parts advisor would carry out duties such as : Assisting customers in delivering advise on parts Process parts orders efficiently Maintain an up to date knowledge of new or updates on parts Remain aware of seasonal requirements and of parts needed in the event of a recall or special offer in the Parts Department Maintain parts stock and stock records Ensure all incoming deliveries are checked and placed in the correct bins and any discrepancies reported to the Parts Manager Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued Assist the Parts Manager in all aspects of stocktaking Ensure the highest level of customer satisfaction The successful parts advisor will need to hold : Accuracy in identifying customer needs Proficient using IT Packages Have a strong customer services skill set ideally from within the Automotive, parts or engineering industries Have excellent administration and data recording experience Working as a parts advisor will see you acting as the first point of contact within the parts or after sales department, have a need to daily report and deliver exceptional customer services to their client base. This would be the ideal role for someone who has worked as a parts administrator, customer services representative or parts advisor. Benefits include : Paying 25,000 to 28,000 per annum 25 days holiday plus bank holidays Company Pension Free on-site parking Apply today for immediate consideration - you can also apply direct to (url removed). For further information, please feel free to call Richard Hughes on (phone number removed) / (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Pertemps are looking for Customer Support Advisors for a well know distribution centre in Coventry, DAYS/HOURS OF WORK Part time - 9.30am - 14.30pm Monday to Friday RATE: 13.28 per hour TEMP-TO-PERM AIMS OF POSITION: Interact with customers to provide and process information in response to inquiries, concerns and requests about deliveries and services. To provide the highest standards of service support and an enjoyable customer experience for ByBox customers so ensuring companies service is the best in the market. SPECIFIC RESPONSIBILITIES: Deal with all telephone calls and emails in a courteous and friendly manner ensuring the customer receives a positive experience with ByBox and meets their expectations Complete call logs & record details of actions taken for all customers Perform customer verifications and security checks Complete all administrative work on time to required standard Communicate and coordinate with internal departments Achieve all personal and team KPIs as set by the CSM Adhere to all policies and procedures as laid out by the Company including health & Safety and Business Continuity procedures Undertake other tasks as reasonably directed from time to time Attend regular team meetings and training events providing a positive contribution Take ownership of all queries and see through to resolution Score 85% on quality checks THE PERSON SPECIFICATION SKILLS AND ABILITIES: Proven customer support experience or experience as a client service representative Strong communication skills Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Attention to detail and accuracy Computer literate with knowledge of MS Office Professional, flexible driven and positive Love solving problems Organised and self-disciplined with ability to prioritise under pressure Able to work in a diverse environment with the ability to multi task in a fast-paced environment QUALIFICATIONS AND EXPERIENCE: Essential: GCSE in English Language Minimum 12 months experience in a similar working environment Knowledge of customer service principles and practices Desirable: Experience of dealing with customer complaints Experience in a business to business CHARACTER AND PERSONAL QUALITIES: Ability to multi task Commitment, enthusiasm and passion Customer Focused Ability to work under pressure and takes ownership of issues IMMEDIATE STARTS
Apr 30, 2024
Seasonal
Pertemps are looking for Customer Support Advisors for a well know distribution centre in Coventry, DAYS/HOURS OF WORK Part time - 9.30am - 14.30pm Monday to Friday RATE: 13.28 per hour TEMP-TO-PERM AIMS OF POSITION: Interact with customers to provide and process information in response to inquiries, concerns and requests about deliveries and services. To provide the highest standards of service support and an enjoyable customer experience for ByBox customers so ensuring companies service is the best in the market. SPECIFIC RESPONSIBILITIES: Deal with all telephone calls and emails in a courteous and friendly manner ensuring the customer receives a positive experience with ByBox and meets their expectations Complete call logs & record details of actions taken for all customers Perform customer verifications and security checks Complete all administrative work on time to required standard Communicate and coordinate with internal departments Achieve all personal and team KPIs as set by the CSM Adhere to all policies and procedures as laid out by the Company including health & Safety and Business Continuity procedures Undertake other tasks as reasonably directed from time to time Attend regular team meetings and training events providing a positive contribution Take ownership of all queries and see through to resolution Score 85% on quality checks THE PERSON SPECIFICATION SKILLS AND ABILITIES: Proven customer support experience or experience as a client service representative Strong communication skills Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Attention to detail and accuracy Computer literate with knowledge of MS Office Professional, flexible driven and positive Love solving problems Organised and self-disciplined with ability to prioritise under pressure Able to work in a diverse environment with the ability to multi task in a fast-paced environment QUALIFICATIONS AND EXPERIENCE: Essential: GCSE in English Language Minimum 12 months experience in a similar working environment Knowledge of customer service principles and practices Desirable: Experience of dealing with customer complaints Experience in a business to business CHARACTER AND PERSONAL QUALITIES: Ability to multi task Commitment, enthusiasm and passion Customer Focused Ability to work under pressure and takes ownership of issues IMMEDIATE STARTS
Morrison Energy Services
Nottingham, Nottinghamshire
About The Role Building on our excellent relationships with our customers, Morrison Energy Services continues to expand our workbook to deliver Overhead Line and Sub-station projects to the highest standard. To meet these exciting opportunities, we are looking for an enthusiastic and competent Project SHEQ Advisor to work within our Electrical Transmission Division, based in Nottingham but covering click apply for full job details
Apr 30, 2024
Full time
About The Role Building on our excellent relationships with our customers, Morrison Energy Services continues to expand our workbook to deliver Overhead Line and Sub-station projects to the highest standard. To meet these exciting opportunities, we are looking for an enthusiastic and competent Project SHEQ Advisor to work within our Electrical Transmission Division, based in Nottingham but covering click apply for full job details
Jonathan Lee Recruitment Ltd
Coventry, Warwickshire
Do you have customer service experience, and are you seeking a new job in Coventry? Jonathan Lee Recruitment is helping a collaborative company recruit a Customer Experience Advisor, and the role comes with an Umbrella contract rate of £23.63 per hour (Inside IR35). As a Customer Experience Advisor, you'll achieve a right-first-time response and the highest level of customer service. You'll be responding to customers' enquiries on an exciting vehicle lineup and products. You will also be introducing customers to the Retailer network and supporting them to deliver an exceptional customer experience. If you were already in this role, here are some of the areas you would have been working in this week: Managing customer and retailer inbound and proactive outbound contacts via telephone, email, social and digital platforms Being a knowledgeable expert in the company's brands and products Identifying prospective customers and generating leads to the Retailer network Verifying all contacts and updating the SV-CRM system to ensure complete Data Protection compliance. To apply for this Customer Experience Advisor role, you will need to be computer literate and have excellent timekeeping and stakeholder negotiation skills. You will also require the following: Numerate with excellent attention to detail, with the ability to outline information in a straight-forward manner Results orientated with a determination to make things happen Ability to identify opportunities for improvements and implement change. Please do not hesitate to get in touch with the Jonathan Lee Recruitment team today to apply for this contract Customer Experience Advisor position in Coventry. We're looking forward to meeting you. Unfortunately we cannot progress candidates who require sponsorship to work in the UK. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Apr 30, 2024
Contractor
Do you have customer service experience, and are you seeking a new job in Coventry? Jonathan Lee Recruitment is helping a collaborative company recruit a Customer Experience Advisor, and the role comes with an Umbrella contract rate of £23.63 per hour (Inside IR35). As a Customer Experience Advisor, you'll achieve a right-first-time response and the highest level of customer service. You'll be responding to customers' enquiries on an exciting vehicle lineup and products. You will also be introducing customers to the Retailer network and supporting them to deliver an exceptional customer experience. If you were already in this role, here are some of the areas you would have been working in this week: Managing customer and retailer inbound and proactive outbound contacts via telephone, email, social and digital platforms Being a knowledgeable expert in the company's brands and products Identifying prospective customers and generating leads to the Retailer network Verifying all contacts and updating the SV-CRM system to ensure complete Data Protection compliance. To apply for this Customer Experience Advisor role, you will need to be computer literate and have excellent timekeeping and stakeholder negotiation skills. You will also require the following: Numerate with excellent attention to detail, with the ability to outline information in a straight-forward manner Results orientated with a determination to make things happen Ability to identify opportunities for improvements and implement change. Please do not hesitate to get in touch with the Jonathan Lee Recruitment team today to apply for this contract Customer Experience Advisor position in Coventry. We're looking forward to meeting you. Unfortunately we cannot progress candidates who require sponsorship to work in the UK. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Apr 30, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Apr 30, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Apr 30, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Residential Management Group Ltd
Northwich, Cheshire
Customer Service Advisor Northwich £23,480 Full Time & Permanent Shifts: Rota'd shifts between 8am and 8pm Language Requirement: Fluent in both written and spoken English START DATE: Monday 13th May 2024 Join Our Growing Team at RMG! Are you ready for an exciting career opportunity? RMG, a growing residential property management company, is seeking permanent Customer Service Advisors to join our medium-sized Inbound Customer Service Contact Centre, based in Northwich . As a Customer Service Advisor in our Inbound Customer Contact Centre , you'll be an integral part of our team, providing exceptional service to our customers. 1. Handling Customer Contacts : You'll receive and assess inbound customer queries via phone, email, or online chat. Providing advice, guidance, and solutions to meet customer needs will be a key part of your role. Accurately record all transactions with customers in their computer-based records. 2. Document Processing : Process documentation resulting from customer contacts. Ensure that relevant information is promptly passed on to your colleagues for action. 3. Working Hours : Our Customer Service Centre operates 24/7 to ensure we're always available for our customers. You'll work a shift rotation between 8am and 8pm, Monday to Sunday; working one weekend (Saturday and Sunday) in every four weeks - with 'rest' days Mon-Fri when working a weekend 4. Qualities We Value : Self-motivation and a positive attitude are essential. First class customer service skills are also essential, where providing a great service just comes naturally! Previous customer service experience is essential Effective communication skills, both written, verbal and listening. Familiarity with Outlook, Excel, and Word. Ability to follow instructions accurately and confidently seek clarification when needed. Strong organizational skills, with the ability to meet deadlines. At RMG, we believe in providing outstanding service, and your role as a Customer Service Advisor will play a crucial part in achieving that goal. If you're ready to make a difference, we look forward to having you on our team! What does RMG have to offer our Contact Centre Customer Service Advisors? In addition to dedicated Team Leader support, we offer: A 37.5 hour 5 day working week with a salary of £23,480.55 25 days holiday + potential to be rewarded with 2 additional days + never work your Birthday + Bank Holidays + 2 paid volunteering days per year = potentially totalling 38 paid days leave each year Free onsite parking Free Healthcare cashback Plan (e-claiming for costs associated with optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus so much more! (all to a generous fixed amount) - plus 24/7 access to remote GP Services As part of Places for People, you will have access to Our Place Rewards , where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! After your training, you will join a small, friendly and supportive team - don't just take our word for it what do our existing Customer Service Advisors say about us? "I been put in the best team ever, they have been amazing with all the help that they have offered to me" Source: Customer Service Advisor, Northwich What are some of the other benefits we offer? A career if you're looking for one! Along with sponsorship for study and professional qualifications (up to 5 study days) Employee wellbeing initiatives (wellbeing walks, free fruit, free, wellbeing breakfasts) Employee Referral scheme (where you could earn up to £1,000 for each successful referral) Pension scheme Life assurance - 4 x annual salary Free eye tests Cycle to work scheme Corporate Social Responsibility events throughout the year and so much more! Ready to join us? Apply now and be part of our exciting journey!
Apr 30, 2024
Full time
Customer Service Advisor Northwich £23,480 Full Time & Permanent Shifts: Rota'd shifts between 8am and 8pm Language Requirement: Fluent in both written and spoken English START DATE: Monday 13th May 2024 Join Our Growing Team at RMG! Are you ready for an exciting career opportunity? RMG, a growing residential property management company, is seeking permanent Customer Service Advisors to join our medium-sized Inbound Customer Service Contact Centre, based in Northwich . As a Customer Service Advisor in our Inbound Customer Contact Centre , you'll be an integral part of our team, providing exceptional service to our customers. 1. Handling Customer Contacts : You'll receive and assess inbound customer queries via phone, email, or online chat. Providing advice, guidance, and solutions to meet customer needs will be a key part of your role. Accurately record all transactions with customers in their computer-based records. 2. Document Processing : Process documentation resulting from customer contacts. Ensure that relevant information is promptly passed on to your colleagues for action. 3. Working Hours : Our Customer Service Centre operates 24/7 to ensure we're always available for our customers. You'll work a shift rotation between 8am and 8pm, Monday to Sunday; working one weekend (Saturday and Sunday) in every four weeks - with 'rest' days Mon-Fri when working a weekend 4. Qualities We Value : Self-motivation and a positive attitude are essential. First class customer service skills are also essential, where providing a great service just comes naturally! Previous customer service experience is essential Effective communication skills, both written, verbal and listening. Familiarity with Outlook, Excel, and Word. Ability to follow instructions accurately and confidently seek clarification when needed. Strong organizational skills, with the ability to meet deadlines. At RMG, we believe in providing outstanding service, and your role as a Customer Service Advisor will play a crucial part in achieving that goal. If you're ready to make a difference, we look forward to having you on our team! What does RMG have to offer our Contact Centre Customer Service Advisors? In addition to dedicated Team Leader support, we offer: A 37.5 hour 5 day working week with a salary of £23,480.55 25 days holiday + potential to be rewarded with 2 additional days + never work your Birthday + Bank Holidays + 2 paid volunteering days per year = potentially totalling 38 paid days leave each year Free onsite parking Free Healthcare cashback Plan (e-claiming for costs associated with optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus so much more! (all to a generous fixed amount) - plus 24/7 access to remote GP Services As part of Places for People, you will have access to Our Place Rewards , where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! After your training, you will join a small, friendly and supportive team - don't just take our word for it what do our existing Customer Service Advisors say about us? "I been put in the best team ever, they have been amazing with all the help that they have offered to me" Source: Customer Service Advisor, Northwich What are some of the other benefits we offer? A career if you're looking for one! Along with sponsorship for study and professional qualifications (up to 5 study days) Employee wellbeing initiatives (wellbeing walks, free fruit, free, wellbeing breakfasts) Employee Referral scheme (where you could earn up to £1,000 for each successful referral) Pension scheme Life assurance - 4 x annual salary Free eye tests Cycle to work scheme Corporate Social Responsibility events throughout the year and so much more! Ready to join us? Apply now and be part of our exciting journey!
Meridian Business Support Limited
Ledbury, Herefordshire
We have a fantastic opportunity for a CIPD Level 3+ qualified HR Advisor to join a well established global packaging manufacturer. The role will be based at their larger site in Ledbury 3-4 days per week and travel to their Evesham site 1-2 days per week will be required, therefore it is essential you have your own transport (mileage will be paid). This HR Advisor role is an office based permanent full-time position offering a salary up to £34k per annum working Monday to Friday 8.30am 5pm plus excellent benefits including annual bonus and 25 days holiday! As HR Advisor, you will report into the HR Manager and will have responsibility for all aspects of HR for both sites. You will work alongside 5 team members within HR & payroll across both sites, and will offer support and guidance to approximately 180 staff. Your main responsibilities will include the following: Support employees across both sites with specialistHR knowledge Demonstrate comprehensive knowledge of employment law and advise / prepare for any upcoming changes Manage the full recruitment process including selection and testing, supporting and coaching the recruiting managers through the process to ensure a fair and consistent approach Deal with general enquiries references, recruitment agencies, vacancy queries Support monthly payroll process when required (approx. 180 employees) ensuring all up to date information provided accurately and on time Ensure HR policies are implemented consistently and based on sound employee relations practices Responsible for efficient absence management and holiday planning to agreed service level Support managers with all aspects of employee relations cases including disciplinary and grievance advice and take part in associated meetings Conduct Exit Interviews for leavers Ensure safe working environment for fellow employees, customers and visitors Manage employees terms and conditions together with annual salary review and bonus processes Maintain HR systems In liaison with the HR Manager, manage the Performance Development Review process, ensuring co-workers are equipped to deliver and ensure the process is aligned with the needs of the business Produce accurate monthly HR Report data including statistics for the site e.g. headcount, absence We are really keen to hear from applicants with the following skills and experience: Minimum of 3-5 years experience in an HR Advisor role or similar level from a manufacturing/ production environment ideally CIPD Level 3 as a minimum, although CIPD Level 5 would be desirable Previous experience in payroll processing and maintaining HR systems Strong knowledge of ER cases, disciplinaries, redundancies etc Good MS Office knowledge including intermediate level Excel (formulas, graphs, Pivot Tables) Ability to analyse data, produce reports and present information clearly It is essential you have a valid drivers license and your own transport to support both sites regularly (mileage will be paid) Benefits Include: 25 Days Annual Leave plus Bank Holidays Company Bonus Scheme 5% of Annual Salary Pension Scheme max 8% Contribution by Company Death in Service Benefit 6 x Annual Salary Group Income Protection Scheme after 1 year Cycle to Work Scheme Employee Assistance Programme Shopping Discount Scheme Free Parking Onsite Please apply today or call us to discuss this HR Advisor role in more detail! JBRP1_UKTJ
Apr 30, 2024
Full time
We have a fantastic opportunity for a CIPD Level 3+ qualified HR Advisor to join a well established global packaging manufacturer. The role will be based at their larger site in Ledbury 3-4 days per week and travel to their Evesham site 1-2 days per week will be required, therefore it is essential you have your own transport (mileage will be paid). This HR Advisor role is an office based permanent full-time position offering a salary up to £34k per annum working Monday to Friday 8.30am 5pm plus excellent benefits including annual bonus and 25 days holiday! As HR Advisor, you will report into the HR Manager and will have responsibility for all aspects of HR for both sites. You will work alongside 5 team members within HR & payroll across both sites, and will offer support and guidance to approximately 180 staff. Your main responsibilities will include the following: Support employees across both sites with specialistHR knowledge Demonstrate comprehensive knowledge of employment law and advise / prepare for any upcoming changes Manage the full recruitment process including selection and testing, supporting and coaching the recruiting managers through the process to ensure a fair and consistent approach Deal with general enquiries references, recruitment agencies, vacancy queries Support monthly payroll process when required (approx. 180 employees) ensuring all up to date information provided accurately and on time Ensure HR policies are implemented consistently and based on sound employee relations practices Responsible for efficient absence management and holiday planning to agreed service level Support managers with all aspects of employee relations cases including disciplinary and grievance advice and take part in associated meetings Conduct Exit Interviews for leavers Ensure safe working environment for fellow employees, customers and visitors Manage employees terms and conditions together with annual salary review and bonus processes Maintain HR systems In liaison with the HR Manager, manage the Performance Development Review process, ensuring co-workers are equipped to deliver and ensure the process is aligned with the needs of the business Produce accurate monthly HR Report data including statistics for the site e.g. headcount, absence We are really keen to hear from applicants with the following skills and experience: Minimum of 3-5 years experience in an HR Advisor role or similar level from a manufacturing/ production environment ideally CIPD Level 3 as a minimum, although CIPD Level 5 would be desirable Previous experience in payroll processing and maintaining HR systems Strong knowledge of ER cases, disciplinaries, redundancies etc Good MS Office knowledge including intermediate level Excel (formulas, graphs, Pivot Tables) Ability to analyse data, produce reports and present information clearly It is essential you have a valid drivers license and your own transport to support both sites regularly (mileage will be paid) Benefits Include: 25 Days Annual Leave plus Bank Holidays Company Bonus Scheme 5% of Annual Salary Pension Scheme max 8% Contribution by Company Death in Service Benefit 6 x Annual Salary Group Income Protection Scheme after 1 year Cycle to Work Scheme Employee Assistance Programme Shopping Discount Scheme Free Parking Onsite Please apply today or call us to discuss this HR Advisor role in more detail! JBRP1_UKTJ
Job Description Uncapped Commission, Career ProgressionWe're looking for a highly motivated Trainee Estate Agent / Trainee Sales Negotiator to complement our fantastic residential sales team in Durham working in our well known Bridgfords estate agency. Why join us as a Trainee Estate Agent / Trainee Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as a Trainee Estate Agent / Trainee Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Trainee Estate Agent / Trainee Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Bridgfords have been successfully selling and renting properties for more than 180 years. Our reputation has been built on expert local knowledge, excellent customer care, and a passion for innovation. Our network of branches are all computer linked, providing our clients access to thousands of potential buyers and tenants across the North. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03694
Apr 30, 2024
Full time
Job Description Uncapped Commission, Career ProgressionWe're looking for a highly motivated Trainee Estate Agent / Trainee Sales Negotiator to complement our fantastic residential sales team in Durham working in our well known Bridgfords estate agency. Why join us as a Trainee Estate Agent / Trainee Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as a Trainee Estate Agent / Trainee Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Trainee Estate Agent / Trainee Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Bridgfords have been successfully selling and renting properties for more than 180 years. Our reputation has been built on expert local knowledge, excellent customer care, and a passion for innovation. Our network of branches are all computer linked, providing our clients access to thousands of potential buyers and tenants across the North. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03694
TSA Surveying are working in partnership with an Energy Efficiency Companywho are looking to recruit a Retrofit Coordinatoron a permanent basis, based in Aylesbury. This fast-growing businessworks closely with major energy companies, network operators and localauthorities to provide solutions inenergy efficiency and fuel poverty programmes across the UK. The companyis currently carrying out Retrofit Coordination via the Social Housing Decarbonisation Fund and are looking for a Coordinator to manage client relationships and complete projects from inception to completion. The built environment professionals responsible for facilitating, managing and delivering retrofit work to the PAS 2035 standard are Retrofit Coordinators and ensure compliance with the procurement, specification, and delivery of measures in all domestic retrofit projects, essentially guiding the decision-making process protecting the resident or homeowners interest from survey to handover. Our Retrofit Coordinator role takes responsibility for all aspects of complying with PAS2035 for internal projects as well as providing services to external clients: The duties of a Retrofit Coordinator include: Undertaking and/or supervising Retrofit Coordination and Assessment of Domestic dwellings under multiple concurrent PAS 2035 projects, including setting of targets, risk management, and budget control. Prepare and/or commission PAS 2035 complaint surveys and documentation including risk assessments and medium-term plans for domestic dwellings, effectively capturing all required information. Monitoring, evaluating and administering projects, conducting regular review meetings and events as prescribed in grant award documentation to meet needs of each consortium and funding bodies. Responding to communication from customers in a timely manner and in a manner that builds customer loyalty and company reputation Liaise with Retrofit professionals including Coordinators, Assessors, Advisors, Designers and Installers, and residents as necessary, including occasional site visits The ideal candidate will have: Qualified Retrofit Coordinator with a Level 5 Diploma in Retrofit Coordination and Risk Management. Ability to work effectively as part of a fast-paced team. Able to make decisions effectively, using either own knowledge or available data. Should possess good analytical and presentation skills- written and verbal,including advanced use of spreadsheets. Experience in managing internal and external stakeholders. Knowledge of PAS2030, PAS2035 and any subsequent revisions of the Standard. They will ideally be looking for a candidate with a minimum of 2 years experience in the Retrofit Sector. JBRP1_UKTJ
Apr 30, 2024
Full time
TSA Surveying are working in partnership with an Energy Efficiency Companywho are looking to recruit a Retrofit Coordinatoron a permanent basis, based in Aylesbury. This fast-growing businessworks closely with major energy companies, network operators and localauthorities to provide solutions inenergy efficiency and fuel poverty programmes across the UK. The companyis currently carrying out Retrofit Coordination via the Social Housing Decarbonisation Fund and are looking for a Coordinator to manage client relationships and complete projects from inception to completion. The built environment professionals responsible for facilitating, managing and delivering retrofit work to the PAS 2035 standard are Retrofit Coordinators and ensure compliance with the procurement, specification, and delivery of measures in all domestic retrofit projects, essentially guiding the decision-making process protecting the resident or homeowners interest from survey to handover. Our Retrofit Coordinator role takes responsibility for all aspects of complying with PAS2035 for internal projects as well as providing services to external clients: The duties of a Retrofit Coordinator include: Undertaking and/or supervising Retrofit Coordination and Assessment of Domestic dwellings under multiple concurrent PAS 2035 projects, including setting of targets, risk management, and budget control. Prepare and/or commission PAS 2035 complaint surveys and documentation including risk assessments and medium-term plans for domestic dwellings, effectively capturing all required information. Monitoring, evaluating and administering projects, conducting regular review meetings and events as prescribed in grant award documentation to meet needs of each consortium and funding bodies. Responding to communication from customers in a timely manner and in a manner that builds customer loyalty and company reputation Liaise with Retrofit professionals including Coordinators, Assessors, Advisors, Designers and Installers, and residents as necessary, including occasional site visits The ideal candidate will have: Qualified Retrofit Coordinator with a Level 5 Diploma in Retrofit Coordination and Risk Management. Ability to work effectively as part of a fast-paced team. Able to make decisions effectively, using either own knowledge or available data. Should possess good analytical and presentation skills- written and verbal,including advanced use of spreadsheets. Experience in managing internal and external stakeholders. Knowledge of PAS2030, PAS2035 and any subsequent revisions of the Standard. They will ideally be looking for a candidate with a minimum of 2 years experience in the Retrofit Sector. JBRP1_UKTJ
About Ingeus UK and the Health Assessment and Advisory Service (HAAS) We have been awarded the Health Assessment Advisory Service contract for the Department for Work and Pensions (DWP) in South East England, London, and East Anglia. This new service will launch in 2024 and will run for at least five years. The Health Assessment Advisory Service arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. We are delighted to announce exciting opportunities for qualified clinicians to join our team as a Functional Assessor supporting Personal Independence Payment assessments (PIP) here at Ingeus UK, part of the global human services provider APM Group. In addition to practical experience as a healthcare practitioner you have invaluable transferable skills such as critical analysis, objectivity, and logical thinking just to name a few. We'd like to offer you the opportunity to use these skills in a different way to support the most vulnerable people in our society. You will be part of a like-minded team of professional clinicians that has a voice in how we improve our claimants' experience and in positively raising the profile of the Health Assessment Advisory Service through leading change, mentorship, and coaching. As a Functional Assessor your primary responsibilities will be: To conduct comprehensive PIP functional assessments through evaluation of claimants' ability to undertake activities of daily living repeatedly and safely. Investigate the impact of variability, chronic and multiple health issues. Prepare detailed reports outlining claimants' functional abilities with well-reasoned recommendations, for submission to the Department of Work and Pensions. Collaborate with your colleagues to deliver a high-quality service to our claimants. Contribute to the continued improvement and service excellence of health assessment services in the UK. We are committed to supporting our employees and providing a comprehensive benefits package to help you thrive both professionally and personally. Here's a glimpse of what we can offer you: Continuous Professional Development: Access to training and learning opportunities to expand your skills and advance your career. Clinical Registration Fee Reimbursement: We cover the cost of maintaining your professional credentials. Private Medical Insurance: A comprehensive healthcare plan. Single cover from 6 months of employment. Private Pension Scheme: A defined contribution pension scheme after 12 months service. Extra Annual Leave: Flexibility to purchase additional holiday days to suit your personal needs. Confidential Employee Assistance Programme : 24/7 access to confidential counselling for your mental and emotional well-being. Life Assurance 3 x Salary. A benefit to protect your loved ones in the event of an unexpected loss. Salary Finance: Access to financial education, loans, and tools to achieve your financial goals. Travel Season Ticket Loan . The opportunity to buy Extra Perks such as, Critical Illness Cover, Dental Insurance. Long Service Awards. Volunteering. Up to two days each year dedicated to Community Giving. Online shopping discounts via Discount Marketplace. Ingeus is part of global human services provider, APM Group. Our mission is to enable better lives, and, in the UK, we work with government, employers, and local partners to design and deliver services to help create strong societies where people have the independence, knowledge, and know-how to thrive. We deliver services to help people improve their employment, skills, health, and wellbeing. We're purpose-led, passionate, and proud to work with customers and communities to drive social change. Our culture treats everyone with dignity and respect, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions. We welcome applications from everyone - if you require any assistance with any part of the recruitment process or would like alternative formats, please get in touch with us.
Apr 30, 2024
Full time
About Ingeus UK and the Health Assessment and Advisory Service (HAAS) We have been awarded the Health Assessment Advisory Service contract for the Department for Work and Pensions (DWP) in South East England, London, and East Anglia. This new service will launch in 2024 and will run for at least five years. The Health Assessment Advisory Service arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. We are delighted to announce exciting opportunities for qualified clinicians to join our team as a Functional Assessor supporting Personal Independence Payment assessments (PIP) here at Ingeus UK, part of the global human services provider APM Group. In addition to practical experience as a healthcare practitioner you have invaluable transferable skills such as critical analysis, objectivity, and logical thinking just to name a few. We'd like to offer you the opportunity to use these skills in a different way to support the most vulnerable people in our society. You will be part of a like-minded team of professional clinicians that has a voice in how we improve our claimants' experience and in positively raising the profile of the Health Assessment Advisory Service through leading change, mentorship, and coaching. As a Functional Assessor your primary responsibilities will be: To conduct comprehensive PIP functional assessments through evaluation of claimants' ability to undertake activities of daily living repeatedly and safely. Investigate the impact of variability, chronic and multiple health issues. Prepare detailed reports outlining claimants' functional abilities with well-reasoned recommendations, for submission to the Department of Work and Pensions. Collaborate with your colleagues to deliver a high-quality service to our claimants. Contribute to the continued improvement and service excellence of health assessment services in the UK. We are committed to supporting our employees and providing a comprehensive benefits package to help you thrive both professionally and personally. Here's a glimpse of what we can offer you: Continuous Professional Development: Access to training and learning opportunities to expand your skills and advance your career. Clinical Registration Fee Reimbursement: We cover the cost of maintaining your professional credentials. Private Medical Insurance: A comprehensive healthcare plan. Single cover from 6 months of employment. Private Pension Scheme: A defined contribution pension scheme after 12 months service. Extra Annual Leave: Flexibility to purchase additional holiday days to suit your personal needs. Confidential Employee Assistance Programme : 24/7 access to confidential counselling for your mental and emotional well-being. Life Assurance 3 x Salary. A benefit to protect your loved ones in the event of an unexpected loss. Salary Finance: Access to financial education, loans, and tools to achieve your financial goals. Travel Season Ticket Loan . The opportunity to buy Extra Perks such as, Critical Illness Cover, Dental Insurance. Long Service Awards. Volunteering. Up to two days each year dedicated to Community Giving. Online shopping discounts via Discount Marketplace. Ingeus is part of global human services provider, APM Group. Our mission is to enable better lives, and, in the UK, we work with government, employers, and local partners to design and deliver services to help create strong societies where people have the independence, knowledge, and know-how to thrive. We deliver services to help people improve their employment, skills, health, and wellbeing. We're purpose-led, passionate, and proud to work with customers and communities to drive social change. Our culture treats everyone with dignity and respect, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions. We welcome applications from everyone - if you require any assistance with any part of the recruitment process or would like alternative formats, please get in touch with us.
Solicitor 3 Years PQE Job Type : Full Time, Permanent Location: Peterborough Salary: £40,000 - £60,000 per annum The Role Our client is a dynamic and forward-thinking firm specialising in legal advisory, litigation and dispute resolution services. They pride themselves on delivering exceptional levels of customer service to their diverse client base against a background of outstanding expertise and a passion for what they do. As they continue to expand, they are seeking a highly skilled and motivated Qualified Litigation/Contracts Lawyer to join their team. Key Responsibilities As a Qualified Contracts/Litigation Solicitor, you will play a pivotal role in our litigation and advisory business. Your primary responsibilities will include: Case Management: Managing a caseload of complex litigation matters, including contract disputes, professional negligence claims, and commercial litigation. Legal Research: Conducting in-depth legal research to support case strategies and provide accurate advice to clients. Drafting: Drafting contracts, policy documents; claims, pleadings and other court documents and presentations; attending hearings and negotiation meetings. Client Relations: Building strong relationships with clients, understanding their needs, and providing strategic legal solutions. Skills and Qualifications To be successful in this role, you should possess the following qualifications: Qualified Solicitor: You must be a qualified solicitor with a minimum of 3 years' PQE with specific experience in litigation and contracts (drafting and negotiation) Technical Expertise: Demonstrated expertise in handling complex litigation cases, including familiarity with civil procedure rules and court protocols. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to dissect legal issues and develop effective strategies. Attention to Detail: Meticulous attention to detail, ensuring accuracy in legal documentation and research. Client-Centric Approach: A commitment to delivering exceptional client service and maintaining professional integrity. Benefits Competitive Salary: Commensurate with experience. Professional Development: Opportunities for continuous learning and career development. Collaborative Environment: Join a dynamic and supportive team of legal professionals who value collaboration and innovation. Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees. Private Health Care: Options To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply. Job Types: Full-time, Permanent Work Location: In person Reference ID: 402727
Apr 30, 2024
Full time
Solicitor 3 Years PQE Job Type : Full Time, Permanent Location: Peterborough Salary: £40,000 - £60,000 per annum The Role Our client is a dynamic and forward-thinking firm specialising in legal advisory, litigation and dispute resolution services. They pride themselves on delivering exceptional levels of customer service to their diverse client base against a background of outstanding expertise and a passion for what they do. As they continue to expand, they are seeking a highly skilled and motivated Qualified Litigation/Contracts Lawyer to join their team. Key Responsibilities As a Qualified Contracts/Litigation Solicitor, you will play a pivotal role in our litigation and advisory business. Your primary responsibilities will include: Case Management: Managing a caseload of complex litigation matters, including contract disputes, professional negligence claims, and commercial litigation. Legal Research: Conducting in-depth legal research to support case strategies and provide accurate advice to clients. Drafting: Drafting contracts, policy documents; claims, pleadings and other court documents and presentations; attending hearings and negotiation meetings. Client Relations: Building strong relationships with clients, understanding their needs, and providing strategic legal solutions. Skills and Qualifications To be successful in this role, you should possess the following qualifications: Qualified Solicitor: You must be a qualified solicitor with a minimum of 3 years' PQE with specific experience in litigation and contracts (drafting and negotiation) Technical Expertise: Demonstrated expertise in handling complex litigation cases, including familiarity with civil procedure rules and court protocols. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to dissect legal issues and develop effective strategies. Attention to Detail: Meticulous attention to detail, ensuring accuracy in legal documentation and research. Client-Centric Approach: A commitment to delivering exceptional client service and maintaining professional integrity. Benefits Competitive Salary: Commensurate with experience. Professional Development: Opportunities for continuous learning and career development. Collaborative Environment: Join a dynamic and supportive team of legal professionals who value collaboration and innovation. Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees. Private Health Care: Options To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply. Job Types: Full-time, Permanent Work Location: In person Reference ID: 402727
Commercial Account Handler Manchester (Hybrid working model - 3 days office, 2 days remote) Role Overview : Join an established broking team to manage complex commercial insurance policies, provide exceptional customer service, and collaborate with clients, colleagues, and providers. Key Responsibilities : - Collaborate with Account Executives to retain and generate new business. - Meet sales goals by supporting Account Executives and managing account renewals and adjustments. - Maintain client relationships, address queries, and ensure service delivery aligns with standards. - Evaluate risks, review financials, and provide solutions to clients across product lines. - Stay updated on market conditions and comply with professional standards and regulations. Requirements : - Essential: Background in Commercial Insurance (Handler or Underwriting). - Desired: Cert CII qualification; familiarity with Acturis preferred. What You'll Receive : - Competitive Benefits Package: Includes hybrid working model, generous leave, and more. Please contact a member of the LNJ Recruitment team with any questions you may have.
Apr 30, 2024
Full time
Commercial Account Handler Manchester (Hybrid working model - 3 days office, 2 days remote) Role Overview : Join an established broking team to manage complex commercial insurance policies, provide exceptional customer service, and collaborate with clients, colleagues, and providers. Key Responsibilities : - Collaborate with Account Executives to retain and generate new business. - Meet sales goals by supporting Account Executives and managing account renewals and adjustments. - Maintain client relationships, address queries, and ensure service delivery aligns with standards. - Evaluate risks, review financials, and provide solutions to clients across product lines. - Stay updated on market conditions and comply with professional standards and regulations. Requirements : - Essential: Background in Commercial Insurance (Handler or Underwriting). - Desired: Cert CII qualification; familiarity with Acturis preferred. What You'll Receive : - Competitive Benefits Package: Includes hybrid working model, generous leave, and more. Please contact a member of the LNJ Recruitment team with any questions you may have.