Job Title: Sales Administrator Location: Bridgend Office, CF31 2BB Salary: Basic Salary of 24,000 to 26,000, Commission package available with expected OTE of 30,000 - 35,000 Job Type: Permanent / Full-time Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do Job Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell and cross sell products and services into existing customers Deal with sales orders for existing clients Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams Deal with any inbound customer account queries Help customers with reviewing their latest technology requirements Job Experience Required: A positive attitude with a can do approach to everything! IT and Comms knowledge preferable but not essential Customer Service Experience Sales experience Renumeration and Benefits: Basic Salary of 24,000 to 26,000 Commission package available with expected OTE of 30,000- 35,000 Staff Share Equity Scheme 21 Days Holiday increasing to 25 with 3 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Coordinator, Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales Operations, Sales Liaison Coordinator may also be considered for this role .
Apr 30, 2024
Full time
Job Title: Sales Administrator Location: Bridgend Office, CF31 2BB Salary: Basic Salary of 24,000 to 26,000, Commission package available with expected OTE of 30,000 - 35,000 Job Type: Permanent / Full-time Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do Job Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell and cross sell products and services into existing customers Deal with sales orders for existing clients Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams Deal with any inbound customer account queries Help customers with reviewing their latest technology requirements Job Experience Required: A positive attitude with a can do approach to everything! IT and Comms knowledge preferable but not essential Customer Service Experience Sales experience Renumeration and Benefits: Basic Salary of 24,000 to 26,000 Commission package available with expected OTE of 30,000- 35,000 Staff Share Equity Scheme 21 Days Holiday increasing to 25 with 3 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Coordinator, Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales Operations, Sales Liaison Coordinator may also be considered for this role .
HR Advisor 25,500 per annum 40 hours per week, Monday to Friday 25 days annual leave + Bank Holidays Are you ready to take the next step in your career? The successful candidate would join a team that provides support and structure to the South West region for Cambian Group, meaning you will need to provide key traits like professionalism, impartiality, balanced Employee Relations (ER) advice and case management provision to our Group. The team you will join aims to deliver a high quality service that clearly demonstrates added value to the Group and playing such a crucial part in the team you will be relied on to provide first class support to the Human Resources unit and Employee Relations Unit. Candidates would need to hold a Full UK Driving license and access to a vehicle and hold CIPD level 3. Salary and Benefits Here at Cambian we value our employees and appreciate the commitment they give us, and in response we offer a competitive salary of 25,500.00 per annum. Benefits 25 days Holiday + Bank Holidays Free On-site parking Cycle to Work Scheme Long Service Award This Vacancy The workload in this position is high volume, varied and fast paced, you will be supported by a Regional HRBP. You will have regular contact with Managers at all levels and will be focused on building strong and credible relationships with key internal stakeholders. You will be pragmatic and solutions focused with a balanced and highly ethical and impartial approach. You should be comfortable with challenging conversations. You will deliver all HR activity in a consistent manner, reflecting best practice and appropriately mitigating HR related risks promoting positive employee relations. Your Main Duties and Responsibilities: Maintain accurate and current regional case log Organise meetings/booking venues and supporting with note taking Weekly regional case log reporting to, Regional Operations Director and HRBP Administration of letters invites/outcomes/disciplinary/investigation packs, filing and maintaining employee personnel folders Support the HRBP on a daily basis Attend, HR and Operational meetings on occasion and where appropriate Provide adhoc support to the Investigation Managers and Regional HRBP Promote equality and diversity as part of the culture of the organisation All roles will be expected to undertake any other appropriate duties as required by the Head of HR including providing cover for colleagues The skills we expect from our staff: Ability to communicate effectively both orally and in writing Ability to work under own initiative and independently Ability to work to deadlines and on occasion under pressure Ability to take direction and work as part of a team Ability to work in partnership and liaise with other professionals Methodical approach, with exceptional attention to detail. Takes responsibility for own work Able to use judgement to know when to ask for help and guidance Resilient and able to work in an organisation that is undergoing change due to development and growth Appreciates and understands the need for confidentiality in dealing with all HR/ER and training issues Understanding of Equal Opportunities and Anti - Discriminatory Practice issues Understanding of HR legislation and processes Computer literate and proficient in use of MS Microsoft (Outlook, Word, PowerPoint & Excel) Ability to work flexibly according to the needs of the service Must have a full, current driving licence and access to a vehicle Experience within the childcare sector would be highly advantageous. About us: We are the Cambian Group, the largest independent provider of care and education for children and young people. We believe that everyone has a personal best. Those we care for and those who care for them. You will find that you are part of a close, supportive team, all focused on achieving the best outcome for everyone. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. Al
Apr 29, 2024
Full time
HR Advisor 25,500 per annum 40 hours per week, Monday to Friday 25 days annual leave + Bank Holidays Are you ready to take the next step in your career? The successful candidate would join a team that provides support and structure to the South West region for Cambian Group, meaning you will need to provide key traits like professionalism, impartiality, balanced Employee Relations (ER) advice and case management provision to our Group. The team you will join aims to deliver a high quality service that clearly demonstrates added value to the Group and playing such a crucial part in the team you will be relied on to provide first class support to the Human Resources unit and Employee Relations Unit. Candidates would need to hold a Full UK Driving license and access to a vehicle and hold CIPD level 3. Salary and Benefits Here at Cambian we value our employees and appreciate the commitment they give us, and in response we offer a competitive salary of 25,500.00 per annum. Benefits 25 days Holiday + Bank Holidays Free On-site parking Cycle to Work Scheme Long Service Award This Vacancy The workload in this position is high volume, varied and fast paced, you will be supported by a Regional HRBP. You will have regular contact with Managers at all levels and will be focused on building strong and credible relationships with key internal stakeholders. You will be pragmatic and solutions focused with a balanced and highly ethical and impartial approach. You should be comfortable with challenging conversations. You will deliver all HR activity in a consistent manner, reflecting best practice and appropriately mitigating HR related risks promoting positive employee relations. Your Main Duties and Responsibilities: Maintain accurate and current regional case log Organise meetings/booking venues and supporting with note taking Weekly regional case log reporting to, Regional Operations Director and HRBP Administration of letters invites/outcomes/disciplinary/investigation packs, filing and maintaining employee personnel folders Support the HRBP on a daily basis Attend, HR and Operational meetings on occasion and where appropriate Provide adhoc support to the Investigation Managers and Regional HRBP Promote equality and diversity as part of the culture of the organisation All roles will be expected to undertake any other appropriate duties as required by the Head of HR including providing cover for colleagues The skills we expect from our staff: Ability to communicate effectively both orally and in writing Ability to work under own initiative and independently Ability to work to deadlines and on occasion under pressure Ability to take direction and work as part of a team Ability to work in partnership and liaise with other professionals Methodical approach, with exceptional attention to detail. Takes responsibility for own work Able to use judgement to know when to ask for help and guidance Resilient and able to work in an organisation that is undergoing change due to development and growth Appreciates and understands the need for confidentiality in dealing with all HR/ER and training issues Understanding of Equal Opportunities and Anti - Discriminatory Practice issues Understanding of HR legislation and processes Computer literate and proficient in use of MS Microsoft (Outlook, Word, PowerPoint & Excel) Ability to work flexibly according to the needs of the service Must have a full, current driving licence and access to a vehicle Experience within the childcare sector would be highly advantageous. About us: We are the Cambian Group, the largest independent provider of care and education for children and young people. We believe that everyone has a personal best. Those we care for and those who care for them. You will find that you are part of a close, supportive team, all focused on achieving the best outcome for everyone. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. Al
area manager this role is looking after our south region covering the m4 corridor including swindon, oxfordshire, basingstoke and windsor- you need to be within 1 hours drive of the area or open to a relocation package to this area at wagamama, we're an eating house for the soul. with over 165 uk restaurants and growing , our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life due to a number of new openings we're looking for an area manager in the south m4 corridor region to join us on our continuous journey of true nourishment the role we're growing faster than ever at wagamama + it's all down to our people! they are the heart and soul of everything we do, spreading the wagamama magic day in and day out do you love to motivate, engage, inspire ? if so, we have a brilliant opportunity for an area manager to join our operations team looking after our restaurants in and around the m4 corridor in the south region including swindon, oxfordshire, basingstoke and windsor due to expansion. what's the job about? reporting to the regional director, as a wagamama area manager you will be responsible for ensuring the restaurants in your area operate profitably, safely + securely whilst delivering an excellent guest experience! our area managers are responsible for ensuring that operational excellence is embedded + understood across our restaurant teams it's never been more important to develop our teams + provide an outstanding experience to our guests. you'll be on the lookout for brilliant people, identifying internal + external talent for succession + more importantly nurturing this talent. you'll be responsible for the financial performance across your area in addition to other kpi's, always striving to improve + drive the performance of your area what we look for previous experience working at area manager level or above experience working in a consumer facing multi-site environment within hospitality or retail experience leading large, diverse teams experience working in a sales environment with kpi's experience managing P&L accounts experience working to clear, well defined health + safety procedures strong commercial acumen ability to face into difficult conversations in the right way innovative mindset able to inspire and engage teams our perks + quirks a competitive annual salary yearly bonus opportunity wagamama food allowance car allowance private healthcare pension contribution 25 days holiday + all bank holidays various discount across retail, hospitality + leisure internal progression opportunities fully funded apprenticeship programmes to support your growth kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life the wagamama way kaizen , meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference . appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different dish up different from bowl to soul wagamama is proudly part of disability confident
Apr 29, 2024
Full time
area manager this role is looking after our south region covering the m4 corridor including swindon, oxfordshire, basingstoke and windsor- you need to be within 1 hours drive of the area or open to a relocation package to this area at wagamama, we're an eating house for the soul. with over 165 uk restaurants and growing , our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life due to a number of new openings we're looking for an area manager in the south m4 corridor region to join us on our continuous journey of true nourishment the role we're growing faster than ever at wagamama + it's all down to our people! they are the heart and soul of everything we do, spreading the wagamama magic day in and day out do you love to motivate, engage, inspire ? if so, we have a brilliant opportunity for an area manager to join our operations team looking after our restaurants in and around the m4 corridor in the south region including swindon, oxfordshire, basingstoke and windsor due to expansion. what's the job about? reporting to the regional director, as a wagamama area manager you will be responsible for ensuring the restaurants in your area operate profitably, safely + securely whilst delivering an excellent guest experience! our area managers are responsible for ensuring that operational excellence is embedded + understood across our restaurant teams it's never been more important to develop our teams + provide an outstanding experience to our guests. you'll be on the lookout for brilliant people, identifying internal + external talent for succession + more importantly nurturing this talent. you'll be responsible for the financial performance across your area in addition to other kpi's, always striving to improve + drive the performance of your area what we look for previous experience working at area manager level or above experience working in a consumer facing multi-site environment within hospitality or retail experience leading large, diverse teams experience working in a sales environment with kpi's experience managing P&L accounts experience working to clear, well defined health + safety procedures strong commercial acumen ability to face into difficult conversations in the right way innovative mindset able to inspire and engage teams our perks + quirks a competitive annual salary yearly bonus opportunity wagamama food allowance car allowance private healthcare pension contribution 25 days holiday + all bank holidays various discount across retail, hospitality + leisure internal progression opportunities fully funded apprenticeship programmes to support your growth kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life the wagamama way kaizen , meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference . appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different dish up different from bowl to soul wagamama is proudly part of disability confident
Vistry South East are delighted to announce a fantastic opportunity for Assistant Site Managers to join our growing division on a flagship site in Ottershaw, Surrey. The site comprises of 184 units, traditional build (houses and low rise flats). If you are an experienced Assistant Site Manager who has the ability to adapt, overcome and would like to deliver a high quality product and grow within a fast developing business, then we would love to hear from you. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS Card Valid SMSTS Certificate Experience working on new build projects Experience in the management of Health and Safety Desirable - NVQ Level 3-4 BTEC diploma in Building Construction or similar Valid Scaffold Inspection certificate Valid LOLER certificate Qualified to the required CIOB Grade applicable at the time in accordance with group policy Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Valid First Aid at Work Certificate Managing all aspects of the build process Up to date knowledge of Health and Safety obligations and building legislation More about the Assistant Site Manager role In conjunction with the Area Build Director and Site Manager, assist with the preparation of the master build programme and review and revise in line with budget requirements. Conduct regular checks to ensure construction methods and timescales are correct and take corrective action if the site is not compliant. Liaise with the utility companies to ensure the build programme requirements are met. Ensure just in time material flow to trades. Manage all staff on site to ensure adherence to the waste policy. Arrange/attend meetings on site with the sub-contractors on a weekly basis. Agree and manage the equipment, plant, staffing and sub-contract requirements for the site. Conduct/attend fortnightly meetings with trades on site to promote communication, standards and objectives. Respond to all queries from trades and action accordingly. Discuss site presentation at sub-contractor adjudication and site meetings. Maintain the highest standard of site presentation at all times. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Assist the Site Manager in ensuring traffic management and site strategy plans are in place and reviewed as required. Follow Company guidelines in relation to accident and incident reporting procedures. In the absence of the Site Manager assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment. Attend health and safety and other training courses are required by the Company. In the absence of the Site Manager, ensure the site is secure at the end of each day. Ensure the forklift checklist is completed on a weekly basis and that all sub-contractor plant is roadworthy. Include health and safety and environment on the agenda for all site team meetings. Keep the health and safety compendium up to date at all times. In the absence of the Site Manager accompany health and safety advisors during site visits and undertake remedial action as appropriate. Assist the Site Manager in reviewing and actioning risk assessments and method statements for all operations. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are me Action items raised by the Area Build Director, Site Manager, Sales or Customer Care. Participate in daily talks with the team to prioritise workloads. Ensure that all materials are checked for damage and that they meet the required quality standards. Ensure sub-contractors adhere to the protection guidelines as stated in the trade specification. In conjunction with the Site Manager, complete PPQA checklists accurately and return to the regional office on a weekly basis. Thoroughly inspect and snag each plot prior to each key stage inspection carried out by the NHBC. Ensure all site staff are trained in and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 29, 2024
Full time
Vistry South East are delighted to announce a fantastic opportunity for Assistant Site Managers to join our growing division on a flagship site in Ottershaw, Surrey. The site comprises of 184 units, traditional build (houses and low rise flats). If you are an experienced Assistant Site Manager who has the ability to adapt, overcome and would like to deliver a high quality product and grow within a fast developing business, then we would love to hear from you. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS Card Valid SMSTS Certificate Experience working on new build projects Experience in the management of Health and Safety Desirable - NVQ Level 3-4 BTEC diploma in Building Construction or similar Valid Scaffold Inspection certificate Valid LOLER certificate Qualified to the required CIOB Grade applicable at the time in accordance with group policy Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Valid First Aid at Work Certificate Managing all aspects of the build process Up to date knowledge of Health and Safety obligations and building legislation More about the Assistant Site Manager role In conjunction with the Area Build Director and Site Manager, assist with the preparation of the master build programme and review and revise in line with budget requirements. Conduct regular checks to ensure construction methods and timescales are correct and take corrective action if the site is not compliant. Liaise with the utility companies to ensure the build programme requirements are met. Ensure just in time material flow to trades. Manage all staff on site to ensure adherence to the waste policy. Arrange/attend meetings on site with the sub-contractors on a weekly basis. Agree and manage the equipment, plant, staffing and sub-contract requirements for the site. Conduct/attend fortnightly meetings with trades on site to promote communication, standards and objectives. Respond to all queries from trades and action accordingly. Discuss site presentation at sub-contractor adjudication and site meetings. Maintain the highest standard of site presentation at all times. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Assist the Site Manager in ensuring traffic management and site strategy plans are in place and reviewed as required. Follow Company guidelines in relation to accident and incident reporting procedures. In the absence of the Site Manager assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment. Attend health and safety and other training courses are required by the Company. In the absence of the Site Manager, ensure the site is secure at the end of each day. Ensure the forklift checklist is completed on a weekly basis and that all sub-contractor plant is roadworthy. Include health and safety and environment on the agenda for all site team meetings. Keep the health and safety compendium up to date at all times. In the absence of the Site Manager accompany health and safety advisors during site visits and undertake remedial action as appropriate. Assist the Site Manager in reviewing and actioning risk assessments and method statements for all operations. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are me Action items raised by the Area Build Director, Site Manager, Sales or Customer Care. Participate in daily talks with the team to prioritise workloads. Ensure that all materials are checked for damage and that they meet the required quality standards. Ensure sub-contractors adhere to the protection guidelines as stated in the trade specification. In conjunction with the Site Manager, complete PPQA checklists accurately and return to the regional office on a weekly basis. Thoroughly inspect and snag each plot prior to each key stage inspection carried out by the NHBC. Ensure all site staff are trained in and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Who are Accent? We own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable - our customers come first. They are always at the very heart of our business. If you feel great about putting customers first, then we feel great about you joining the Accent team.At Accent we believe everyone has the right to a safe, secure and warm place to call home. We're looking for Asset & Compliance Administration Manager to join our team. About the role and person: 35 hours per week Permanent Ensuring the safety of our customers in their homes is a key priority for Accent. As our Asset & Compliance Administration Manager your focus will be leading the team in a concise and structured fashion to ensure that processes and interactions aid the delivery of Customer Safety and planned maintenance. Your role will undertake a proactive approach to zero tolerance on Customer Safety and you'll ensure all aspects of customer safety / compliance are maintained, while supporting the delivery and completion of planned maintenance programmes. It's an exciting time to join us as changes in legislation mean that you'll be actively involved in improving our processes to achieve the best results. What skills/behaviours do you need to be an Asset & Compliance Administration Manager? Excellent understanding of Customer Safety regimes in electrical, gas, water hygiene, asbestos and mechanical/electrical and a clear understanding of cyclical regimes and remedial actions Presenting accurate information, clearly and concisely in reports or dashboards Ability to analyse performance information and pinpoint threats to Customer Service and financial performance Experience of leading a team towards achieving 100% Customer Safety, contract management, performance and budget management objectives Knowledge of finance and housing management systems Location The successful candidate will be required to live within a commutable distance to Bradford City Centre. We're a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer's needs.We'll provide you with the equipment and software that you'll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.Should you wish to work occasionally from any of our regional offices, you may do so on a hot desk basis which will need to be arranged via our online booking system. Salary The spot salary for this post is £44,559 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary and agile working, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources. You'll also receive: 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion) Employee Assistance Programme. "Hapi" Benefits App with multiple discounts. Cycle to work scheme. Free parking If you require reasonable adjustments to any part of our recruitment process, please let us know and we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.You may have experience of the following: Customer Safety Compliance Manager, Housing Compliance Manager, Residential Asset Compliance Manager, Property Safety Assurance Manager, Residential Compliance Operations Manager, Regulatory Compliance Manager (Housing), Residential Property Safety Manager, Housing Asset Safety Manager, Residential Compliance Coordinator, Safety and Compliance Operations Manager, etc. REF-
Apr 29, 2024
Full time
Who are Accent? We own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable - our customers come first. They are always at the very heart of our business. If you feel great about putting customers first, then we feel great about you joining the Accent team.At Accent we believe everyone has the right to a safe, secure and warm place to call home. We're looking for Asset & Compliance Administration Manager to join our team. About the role and person: 35 hours per week Permanent Ensuring the safety of our customers in their homes is a key priority for Accent. As our Asset & Compliance Administration Manager your focus will be leading the team in a concise and structured fashion to ensure that processes and interactions aid the delivery of Customer Safety and planned maintenance. Your role will undertake a proactive approach to zero tolerance on Customer Safety and you'll ensure all aspects of customer safety / compliance are maintained, while supporting the delivery and completion of planned maintenance programmes. It's an exciting time to join us as changes in legislation mean that you'll be actively involved in improving our processes to achieve the best results. What skills/behaviours do you need to be an Asset & Compliance Administration Manager? Excellent understanding of Customer Safety regimes in electrical, gas, water hygiene, asbestos and mechanical/electrical and a clear understanding of cyclical regimes and remedial actions Presenting accurate information, clearly and concisely in reports or dashboards Ability to analyse performance information and pinpoint threats to Customer Service and financial performance Experience of leading a team towards achieving 100% Customer Safety, contract management, performance and budget management objectives Knowledge of finance and housing management systems Location The successful candidate will be required to live within a commutable distance to Bradford City Centre. We're a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer's needs.We'll provide you with the equipment and software that you'll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.Should you wish to work occasionally from any of our regional offices, you may do so on a hot desk basis which will need to be arranged via our online booking system. Salary The spot salary for this post is £44,559 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary and agile working, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources. You'll also receive: 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion) Employee Assistance Programme. "Hapi" Benefits App with multiple discounts. Cycle to work scheme. Free parking If you require reasonable adjustments to any part of our recruitment process, please let us know and we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.You may have experience of the following: Customer Safety Compliance Manager, Housing Compliance Manager, Residential Asset Compliance Manager, Property Safety Assurance Manager, Residential Compliance Operations Manager, Regulatory Compliance Manager (Housing), Residential Property Safety Manager, Housing Asset Safety Manager, Residential Compliance Coordinator, Safety and Compliance Operations Manager, etc. REF-
Bright selection are delighted to share this exciting opportunity to join an experienced senior management team in launching and developing their residential care services for the Yorkshire region. The group is already achieving 'Good' ratings within their newly opened and inspected services and keen to recruit a new Regional that can contribute to their continued success. Responsibilities Regional Management of up to 6 homes across South Yorkshire and surrounding counties Leadership and management of Registered Home Managers Ability to work within the homes supporting Registered Managers in daily operations to achieve home KPI. Weekly presence within homes To develop and grow a region, creating the very best teams to deliver 'Outstanding' care in residential care homes. Ensuring homes are compliant with all relevant legislation and CQC requirements Requirements Must have experience in multi-site management at regional level or in a Senior Home Manager position supporting home managers in daily operations Experienced in working with electronic systems, recording, evidencing KPI and delivering reports for the board. This is a face paced business that is growing rapidly so the successful candidate will need to be able to demonstrate tenacity and ability to manage multiple tasks. Exposure to working with new commissions would be desirable, but not essential. Track record in working in 'Good' or 'Outstanding' rated services. Ability to lead and motivate teams. Experienced in working to deadlines. Knowledge of CQC legislation and regulations Experience in private fee paying setting is preferable Please contact Karen at Bright Selection for more information. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this.
Apr 27, 2024
Full time
Bright selection are delighted to share this exciting opportunity to join an experienced senior management team in launching and developing their residential care services for the Yorkshire region. The group is already achieving 'Good' ratings within their newly opened and inspected services and keen to recruit a new Regional that can contribute to their continued success. Responsibilities Regional Management of up to 6 homes across South Yorkshire and surrounding counties Leadership and management of Registered Home Managers Ability to work within the homes supporting Registered Managers in daily operations to achieve home KPI. Weekly presence within homes To develop and grow a region, creating the very best teams to deliver 'Outstanding' care in residential care homes. Ensuring homes are compliant with all relevant legislation and CQC requirements Requirements Must have experience in multi-site management at regional level or in a Senior Home Manager position supporting home managers in daily operations Experienced in working with electronic systems, recording, evidencing KPI and delivering reports for the board. This is a face paced business that is growing rapidly so the successful candidate will need to be able to demonstrate tenacity and ability to manage multiple tasks. Exposure to working with new commissions would be desirable, but not essential. Track record in working in 'Good' or 'Outstanding' rated services. Ability to lead and motivate teams. Experienced in working to deadlines. Knowledge of CQC legislation and regulations Experience in private fee paying setting is preferable Please contact Karen at Bright Selection for more information. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this.
We have a new opportunity for a Commercial Manager to join our team within Vistry South East, at our Caterham office. As our Commercial Manager you will manage and co-ordinate the designated commercial team to ensure the smooth operation of the commercial function and the delivery of annual plans and forecasts. Responsible for the cost control of projects throughout the construction process, including procurement of subcontractors and materials in line with Build & Budget requirements. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Degree in Surveying, Building or similar A member of or working towards CIOB or RICS Extensive experience working with a residential house builder Previous experience as a Managing QS or a Commercial Manager in the industry A good understanding of building regulations and legal obligations A good knowledge of construction methods and materials Experience of people management and leading projects Good understanding of budget management Must be proficient with Coins I.T system & Viewpoint document management system Ability to assess and analyse information Able to work under pressure and to deadlines Good decision making/problem solving skills More about the Commercial Manager role Ensure compliance with the company's Quantity Assurance Procedures and Health & Safety Policy. Where possible to look for areas of cost savings whilst projects are live. Liaise with all other departments to ensure cost effective delivery of the regions budgeted output. From time to time take on any other specific requirements requested by the Commercial Director to the benefit of the region's commercial operations. Attend design review meetings and pre-planning technical department meetings to understand pre-planning application works and the consequences on the development's financial forecasts. Identify non-compliance and rectify and resolve problems. Settle contract price variations. Attend departmental meetings as required. Provide accurate build costs for use in budgets, forecasts and valuations. Ensure build cost information is up to date to enable accurate estimating. Periodically review and update forecasts and budgets. Including for later phases on sites. Oversee the preparation of substructure quantities for use with alternative foundation designs. Respond to any variations, errors or omissions. Provide all house type cost information for use with budgeting and forecasting procedures, as requested. Prepare the actual costs of "lettings" and provide a cost comparison against the base estimate. Ensure that costs are kept within forecast and estimates where possible, and that the department operates within the guidelines determined in the Group Commercial Best Practice. Coordinate the measure and payments to subcontractors including guidance to Surveyors to ensure that works are certified for payment in accordance with Company procedures. Provide variance report for use by Regional Commercial Director. Coordinate cash flow forecasts for each site, to be monitored against monthly payments. Liaise with Technical, Planning & Finance to ensure accurate & timely reporting of fee schedules including S106. Carry out periodic valuations in accordance with Company Policy, including coordination of HA valuations & invoices. Report of any major variances to the Regional Commercial Director. Respond to contract variances in respect of quality, performance, programme, costs and specification. Ensure all relevant stakeholders are informed of key departmental developments Finally, let's tell you about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 27, 2024
Full time
We have a new opportunity for a Commercial Manager to join our team within Vistry South East, at our Caterham office. As our Commercial Manager you will manage and co-ordinate the designated commercial team to ensure the smooth operation of the commercial function and the delivery of annual plans and forecasts. Responsible for the cost control of projects throughout the construction process, including procurement of subcontractors and materials in line with Build & Budget requirements. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Degree in Surveying, Building or similar A member of or working towards CIOB or RICS Extensive experience working with a residential house builder Previous experience as a Managing QS or a Commercial Manager in the industry A good understanding of building regulations and legal obligations A good knowledge of construction methods and materials Experience of people management and leading projects Good understanding of budget management Must be proficient with Coins I.T system & Viewpoint document management system Ability to assess and analyse information Able to work under pressure and to deadlines Good decision making/problem solving skills More about the Commercial Manager role Ensure compliance with the company's Quantity Assurance Procedures and Health & Safety Policy. Where possible to look for areas of cost savings whilst projects are live. Liaise with all other departments to ensure cost effective delivery of the regions budgeted output. From time to time take on any other specific requirements requested by the Commercial Director to the benefit of the region's commercial operations. Attend design review meetings and pre-planning technical department meetings to understand pre-planning application works and the consequences on the development's financial forecasts. Identify non-compliance and rectify and resolve problems. Settle contract price variations. Attend departmental meetings as required. Provide accurate build costs for use in budgets, forecasts and valuations. Ensure build cost information is up to date to enable accurate estimating. Periodically review and update forecasts and budgets. Including for later phases on sites. Oversee the preparation of substructure quantities for use with alternative foundation designs. Respond to any variations, errors or omissions. Provide all house type cost information for use with budgeting and forecasting procedures, as requested. Prepare the actual costs of "lettings" and provide a cost comparison against the base estimate. Ensure that costs are kept within forecast and estimates where possible, and that the department operates within the guidelines determined in the Group Commercial Best Practice. Coordinate the measure and payments to subcontractors including guidance to Surveyors to ensure that works are certified for payment in accordance with Company procedures. Provide variance report for use by Regional Commercial Director. Coordinate cash flow forecasts for each site, to be monitored against monthly payments. Liaise with Technical, Planning & Finance to ensure accurate & timely reporting of fee schedules including S106. Carry out periodic valuations in accordance with Company Policy, including coordination of HA valuations & invoices. Report of any major variances to the Regional Commercial Director. Respond to contract variances in respect of quality, performance, programme, costs and specification. Ensure all relevant stakeholders are informed of key departmental developments Finally, let's tell you about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
UNIVERSITY OF BRIGHTON UK Regional Student Recruitment Officer (South London, Kent, Essex) Marketing and Communications Location: Kent, South London or Essex Salary: £33,966 to £38,205 per annum Closing Date: Wednesday 01 May 2024 Reference: MK5199-24-140 Are you ready to play a key role in student recruitment at the University of Brighton? We're seeking an experienced and ambitious UK Regional Student Recruitment Officer to develop and deliver UK student recruitment plans in South London, Kent and Essex. We are looking for a student recruitment specialist to develop strong relationships with schools and colleges to generate interest in the University and support applicants to choose Brighton. About the Role: Strategy Development: Using data, insight and market intelligence lead the development and delivery of regional recruitment plans in South London, Kent and Essex. Identify growth opportunities and ensure activities align with University targets. Relationship Building: Build and nurture strategic partnerships with schools and colleges across the region, fostering strong connections and generating interest in the University. Recruitment Operations: Drive lead generation through recruitment exhibitions, fairs, and college networks, maximising application conversion rates. Academic Engagement: Facilitate academic-led engagement opportunities with key colleges, providing guidance and support to academic staff. Your Profile: Experience: Significant experience in student recruitment or regional sales, with a proven track record in devising and implementing student recruitment or sales strategies and relationship management. Knowledge: Comprehensive understanding of the higher education policy landscape, market trends, UK Post-16 education system, and student recruitment processes. Communication: Excellent communication and interpersonal skills, with the ability to engage diverse audiences and stakeholders effectively. Abilities: Performance driven and ability to generate leads and achieve targets in a fast-paced environment. What We Offer: Competitive salary, contributory pension schemes, and generous annual leave entitlement. Collaborative culture valuing innovation, customer focus, and teamwork. A supportive environment with opportunities for professional development. Range of benefits, including flexible remote working arrangements. Interviews are expected to take place on 14th May. We welcome applications from job sharers. Reporting to the UK Student Recruitment Manager, this is a permanent, full-time post (37 hours per week). This is a remote working role with the contractual base of work being your home address. This role involves frequent and extensive travel to schools and colleges across the South London, Kent and Essex area. The post holder will be required to live in the allocated regional market of South London, Kent or Essex. Evening and weekend work and occasional overnight stays and travel to other areas of the UK are required. Additionally, the post holder will be required to work one or more full days onsite at the University in Brighton at least once a month. Inquiries: Contact Carl Griffiths (Head of UK Student Recruitment Operations): Further details: The University is committed to creating and maintaining an inclusive environment for all staff regardless of age, disability, family or caring responsibilities, gender identity, marital status, pregnancy or maternity, race, religion or belief (including non-belief), sex and sexual orientation. We embrace equality and diversity in our working, learning, research and teaching environment and are committed to maintaining a supportive and inclusive community. We particularly encourage applicants from Minority Ethnic backgrounds because the University is under-represented by Minority Ethnic staff. For the vast majority of our roles, we operate an agile working system with time split between working on campus and at the employee's home. It is the University's expectation that home working will take place within the UK. Further information about working for us, as well as the wide range of benefits we offer, can be found in the working with us brighton.ac.uk section of our vacancies page.
Apr 27, 2024
Full time
UNIVERSITY OF BRIGHTON UK Regional Student Recruitment Officer (South London, Kent, Essex) Marketing and Communications Location: Kent, South London or Essex Salary: £33,966 to £38,205 per annum Closing Date: Wednesday 01 May 2024 Reference: MK5199-24-140 Are you ready to play a key role in student recruitment at the University of Brighton? We're seeking an experienced and ambitious UK Regional Student Recruitment Officer to develop and deliver UK student recruitment plans in South London, Kent and Essex. We are looking for a student recruitment specialist to develop strong relationships with schools and colleges to generate interest in the University and support applicants to choose Brighton. About the Role: Strategy Development: Using data, insight and market intelligence lead the development and delivery of regional recruitment plans in South London, Kent and Essex. Identify growth opportunities and ensure activities align with University targets. Relationship Building: Build and nurture strategic partnerships with schools and colleges across the region, fostering strong connections and generating interest in the University. Recruitment Operations: Drive lead generation through recruitment exhibitions, fairs, and college networks, maximising application conversion rates. Academic Engagement: Facilitate academic-led engagement opportunities with key colleges, providing guidance and support to academic staff. Your Profile: Experience: Significant experience in student recruitment or regional sales, with a proven track record in devising and implementing student recruitment or sales strategies and relationship management. Knowledge: Comprehensive understanding of the higher education policy landscape, market trends, UK Post-16 education system, and student recruitment processes. Communication: Excellent communication and interpersonal skills, with the ability to engage diverse audiences and stakeholders effectively. Abilities: Performance driven and ability to generate leads and achieve targets in a fast-paced environment. What We Offer: Competitive salary, contributory pension schemes, and generous annual leave entitlement. Collaborative culture valuing innovation, customer focus, and teamwork. A supportive environment with opportunities for professional development. Range of benefits, including flexible remote working arrangements. Interviews are expected to take place on 14th May. We welcome applications from job sharers. Reporting to the UK Student Recruitment Manager, this is a permanent, full-time post (37 hours per week). This is a remote working role with the contractual base of work being your home address. This role involves frequent and extensive travel to schools and colleges across the South London, Kent and Essex area. The post holder will be required to live in the allocated regional market of South London, Kent or Essex. Evening and weekend work and occasional overnight stays and travel to other areas of the UK are required. Additionally, the post holder will be required to work one or more full days onsite at the University in Brighton at least once a month. Inquiries: Contact Carl Griffiths (Head of UK Student Recruitment Operations): Further details: The University is committed to creating and maintaining an inclusive environment for all staff regardless of age, disability, family or caring responsibilities, gender identity, marital status, pregnancy or maternity, race, religion or belief (including non-belief), sex and sexual orientation. We embrace equality and diversity in our working, learning, research and teaching environment and are committed to maintaining a supportive and inclusive community. We particularly encourage applicants from Minority Ethnic backgrounds because the University is under-represented by Minority Ethnic staff. For the vast majority of our roles, we operate an agile working system with time split between working on campus and at the employee's home. It is the University's expectation that home working will take place within the UK. Further information about working for us, as well as the wide range of benefits we offer, can be found in the working with us brighton.ac.uk section of our vacancies page.
Deliverect As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves. Omnichannel Innovation Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape. Unlocking Benefits Our meticulously crafted solutions provide a multitude of benefits: Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times. Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs. Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction. Dynamic Team and Values Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth. Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey. Department Focus Welcome to the epicentre of the digital ordering revolution-Deliverect. Within our Product Department, we stand unwavering in our dedication to consistently and efficiently deliver groundbreaking solutions to the global marketplace. Our mission is more than a goal; it's a commitment to bridging the gap between customers and the businesses they hold dear. Whether streamlining digital ordering for delivery or on-premise service, we are the architects of tools that empower businesses to flourish in our swiftly evolving digital landscape. Behind the scenes, our engineers, designers, and product managers are fueled by boundless passion and innovation, perpetually pushing the boundaries of what's possible. In our world, the word "impossible" finds no home. We're not just thinkers; we're doers on a grand scale, acting on ideas that create fresh and improved ways to serve our customers. Our products, relied upon by businesses across the globe, represent our integral role in their success-a role we take immense pride in. Our commitment goes beyond crafting products; it's about creating experiences. User-friendly, dependable, and scalable, we design and build technology that empowers without overwhelming, always keeping simplicity and user-friendliness at the forefront. Join us in the Product Department, where innovation is not just a buzzword-it's our way of life. Your Impact As a Senior Product Manager at Deliverect, you'll play a pivotal role in shaping the future of our integration ecosystem. You'll lead the strategic direction for Domain Name integrations, crafting a best-in-class product roadmap that unlocks the full potential of Deliverect for businesses and partners. Imagine yourself as the architect, leading a team of talented Product Managers to translate customer needs and partner capabilities into groundbreaking solutions. Through data-driven decision-making and a collaborative spirit, you'll ensure seamless connections across platforms, directly impacting the success of Deliverect, our valued customers, and the team you'll lead. A Typical Day Define the product vision, roadmap, and GTM strategy for your assigned Domain, conducting in-depth market research and competitive analysis to identify new opportunities. Oversee the work of your product management team, providing guidance, mentorship, and fostering a culture of innovation and excellence. Analyze user data, market trends, and partner capabilities to inform product decisions and roadmap development. Collaborate with internal (Engineering, Design) and external stakeholders (Partners) to define product requirements, features, and functionalities. Oversee the implementation of new integrations, ensuring a smooth and successful rollout for customers. Establish frameworks and metrics to measure the impact of integration solutions, quantifying success for both Deliverect and its users. Continuously learn and evolve, fostering a dynamic environment where your team pushes the boundaries of innovation within the order management landscape. Your Expertise 5+ years of experience in product management, with a proven track record of successfully launching and scaling innovative B2B SaaS products. Deep understanding of the order management industry, market trends, and customer needs within the food delivery space. In-depth knowledge of POS, third-party delivery platforms, and payment processing systems, with a keen eye for potential integrations. Strong leadership and delegation skills, cultivating a high-performing and collaborative product management team. Advanced analytical skills, leveraging data to measure product success and inform strategic decision-making. Excellent communication and interpersonal skills, effectively conveying complex ideas to both technical and non-technical audiences. Experience working in a fast-paced, dynamic B2B SaaS environment, thriving on constant learning and innovation. Additional Information This is a full-time, hybrid role with a flexible work schedule, offering 3 days in either our, Ghent, Amersfoort or London office locations and 2 days of remote work. Fluency in English with an additional regional language is a great plus. In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization Join Deliverect: Where You Shape Tomorrow's Success At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation. What We Bring to the Table: Unicorn Status : Join a fast-growing SaaS unicorn at the forefront of the order management industry. Learning Opportunities : We invest in your growth with a dedicated learning budget and clear learning pathways. Inclusive Policies : Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success. Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility. A Peek into Life at Deliverect: Performance-Driven Freedom : Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters-delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated. Innovation Hub : Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront. Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges. Equal Opportunities at Deliverect: We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive. Rights to Work: While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance. Supporting Your Journey: If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at . Join Deliverect, a workplace where culture meets career advancement.
Apr 26, 2024
Full time
Deliverect As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves. Omnichannel Innovation Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape. Unlocking Benefits Our meticulously crafted solutions provide a multitude of benefits: Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times. Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs. Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction. Dynamic Team and Values Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth. Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey. Department Focus Welcome to the epicentre of the digital ordering revolution-Deliverect. Within our Product Department, we stand unwavering in our dedication to consistently and efficiently deliver groundbreaking solutions to the global marketplace. Our mission is more than a goal; it's a commitment to bridging the gap between customers and the businesses they hold dear. Whether streamlining digital ordering for delivery or on-premise service, we are the architects of tools that empower businesses to flourish in our swiftly evolving digital landscape. Behind the scenes, our engineers, designers, and product managers are fueled by boundless passion and innovation, perpetually pushing the boundaries of what's possible. In our world, the word "impossible" finds no home. We're not just thinkers; we're doers on a grand scale, acting on ideas that create fresh and improved ways to serve our customers. Our products, relied upon by businesses across the globe, represent our integral role in their success-a role we take immense pride in. Our commitment goes beyond crafting products; it's about creating experiences. User-friendly, dependable, and scalable, we design and build technology that empowers without overwhelming, always keeping simplicity and user-friendliness at the forefront. Join us in the Product Department, where innovation is not just a buzzword-it's our way of life. Your Impact As a Senior Product Manager at Deliverect, you'll play a pivotal role in shaping the future of our integration ecosystem. You'll lead the strategic direction for Domain Name integrations, crafting a best-in-class product roadmap that unlocks the full potential of Deliverect for businesses and partners. Imagine yourself as the architect, leading a team of talented Product Managers to translate customer needs and partner capabilities into groundbreaking solutions. Through data-driven decision-making and a collaborative spirit, you'll ensure seamless connections across platforms, directly impacting the success of Deliverect, our valued customers, and the team you'll lead. A Typical Day Define the product vision, roadmap, and GTM strategy for your assigned Domain, conducting in-depth market research and competitive analysis to identify new opportunities. Oversee the work of your product management team, providing guidance, mentorship, and fostering a culture of innovation and excellence. Analyze user data, market trends, and partner capabilities to inform product decisions and roadmap development. Collaborate with internal (Engineering, Design) and external stakeholders (Partners) to define product requirements, features, and functionalities. Oversee the implementation of new integrations, ensuring a smooth and successful rollout for customers. Establish frameworks and metrics to measure the impact of integration solutions, quantifying success for both Deliverect and its users. Continuously learn and evolve, fostering a dynamic environment where your team pushes the boundaries of innovation within the order management landscape. Your Expertise 5+ years of experience in product management, with a proven track record of successfully launching and scaling innovative B2B SaaS products. Deep understanding of the order management industry, market trends, and customer needs within the food delivery space. In-depth knowledge of POS, third-party delivery platforms, and payment processing systems, with a keen eye for potential integrations. Strong leadership and delegation skills, cultivating a high-performing and collaborative product management team. Advanced analytical skills, leveraging data to measure product success and inform strategic decision-making. Excellent communication and interpersonal skills, effectively conveying complex ideas to both technical and non-technical audiences. Experience working in a fast-paced, dynamic B2B SaaS environment, thriving on constant learning and innovation. Additional Information This is a full-time, hybrid role with a flexible work schedule, offering 3 days in either our, Ghent, Amersfoort or London office locations and 2 days of remote work. Fluency in English with an additional regional language is a great plus. In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization Join Deliverect: Where You Shape Tomorrow's Success At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation. What We Bring to the Table: Unicorn Status : Join a fast-growing SaaS unicorn at the forefront of the order management industry. Learning Opportunities : We invest in your growth with a dedicated learning budget and clear learning pathways. Inclusive Policies : Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success. Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility. A Peek into Life at Deliverect: Performance-Driven Freedom : Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters-delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated. Innovation Hub : Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront. Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges. Equal Opportunities at Deliverect: We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive. Rights to Work: While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance. Supporting Your Journey: If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at . Join Deliverect, a workplace where culture meets career advancement.
Highfield Professional Solutions Ltd
Liss, Hampshire
Business Support Manager South East Region -base is Longmore Camp, Liss 50-52k + generous car allowance, pension and more The Company Our client has worked in partnership with the Ministry of Defence for nearly two decades, providing the support services that enable our Armed Forces to live, work and train on the UK Defence Training Estate. Their primary responsibility is to provide the support services that enable the Armed Forces to better deploy on frontline operations and return home safely. They have a team of around 1,300 skilled and experienced employees working across the length and breadth of the UK, in a wide variety of roles. These include estate managers, project managers, operatives, military training area and range specialists, IT specialists, administrators, foresters, nature conservationists, targetry technicians and maintenance technicians to name but a few. The role An exciting opportunity exists for an experienced Business Support Manager to join our professional management team in the South East region. We are looking for an ambitious individual to be part of a dynamic team, focused on improving delivery of regional services, business opportunities and customer experience. Support the regional teams with all aspects of business management, including customer service and H&S Be first point of contact for customer escalations Manage the team of 15 support staff Proactively plan and co-ordinate the booking and site service teams across all sites within the South East region Manage Auditing and investigations Work in collaboration with the team and our client Could this be for you You should have a proven record in a Business Support role, including experience managing others, ideally within a maintenance or facilities management environment. Highly organised and able to work autonomously Motivated with a passion to succeed. Able to identify opportunities for advancing the organisation's mission while maintaining an awareness of the business areas and associated risk Essential technical and professional skills, knowledge and qualifications Business Support experience within a Planned maintenance environment Excel & Microsoft packages Experience of working accurately to deadlines in a pressurised environment Why apply? Newly awarded, government funded contract Ongoing development opportunities -including NEBOSH qualification Generous package and benefits Some hybrid working is available
Apr 26, 2024
Full time
Business Support Manager South East Region -base is Longmore Camp, Liss 50-52k + generous car allowance, pension and more The Company Our client has worked in partnership with the Ministry of Defence for nearly two decades, providing the support services that enable our Armed Forces to live, work and train on the UK Defence Training Estate. Their primary responsibility is to provide the support services that enable the Armed Forces to better deploy on frontline operations and return home safely. They have a team of around 1,300 skilled and experienced employees working across the length and breadth of the UK, in a wide variety of roles. These include estate managers, project managers, operatives, military training area and range specialists, IT specialists, administrators, foresters, nature conservationists, targetry technicians and maintenance technicians to name but a few. The role An exciting opportunity exists for an experienced Business Support Manager to join our professional management team in the South East region. We are looking for an ambitious individual to be part of a dynamic team, focused on improving delivery of regional services, business opportunities and customer experience. Support the regional teams with all aspects of business management, including customer service and H&S Be first point of contact for customer escalations Manage the team of 15 support staff Proactively plan and co-ordinate the booking and site service teams across all sites within the South East region Manage Auditing and investigations Work in collaboration with the team and our client Could this be for you You should have a proven record in a Business Support role, including experience managing others, ideally within a maintenance or facilities management environment. Highly organised and able to work autonomously Motivated with a passion to succeed. Able to identify opportunities for advancing the organisation's mission while maintaining an awareness of the business areas and associated risk Essential technical and professional skills, knowledge and qualifications Business Support experience within a Planned maintenance environment Excel & Microsoft packages Experience of working accurately to deadlines in a pressurised environment Why apply? Newly awarded, government funded contract Ongoing development opportunities -including NEBOSH qualification Generous package and benefits Some hybrid working is available
Field Manager UKOur client, who is the UK's leading car park operators, are looking to expand their operations management team. They have a new opportunity for a Field Manager (South - UK) to join their business.As part of their current growth and expansion, they are looking for a Field Manager to join their business on this journey supporting the operational, management and commercial development responsibilities of all car park sites (cluster portfolio).This role will be covering several car park sites across the South of England. The role will be covering the South UK area which includes:Tunbridge WellsCrawley Brighton Isle of Wight BournemouthBigbury-On Sea, Devon.As a Field Manager, you will be part of our internal operations management team reporting to the Operations Manager. You will have operational responsibility for our sites, managing and supporting our first-line staff across a variety of our managed or owned car park sites across the allocated portfolio of car parks.The role will assist in ensuring consistency of services that they provide to their clients and customers whilst ensuring that standards are maintained across each car park site within each region. You will also support the ongoing development of relationships with clients to deliver a professional service with a commercial focus for the region, supporting sales and revenue growth of current sites, whilst prospecting new business opportunities for exploration within your region.The working hours for this role are 40 hours per week, between the hours of 8:00 am-5:00 pm, Monday- Friday, with a requirement to be flexible in approach and working patterns to support the operational requirements of your allocated regional area.What the role entailsLeading and engaging your regional team to ensure the highest levels of performance and customer service are achieved.Developing and training your team, being a role model and by coaching and nurturing staff to succeed.Driving operational efficiency's to deliver results and profitability for your regional car park portfolio.Helping to deliver great customer service as part of our service proposition to our clients and customers ensuring the brand message of the family-run car park operator of choice across your allocated portfolio of car parks.Ensuring all staff adhere to the procedures on health and safety, human resources, operations, and PPE compliance for your allocated portfolio of car parks.Implementing and delivering new procedures, processes, and corrective actions to support site development, staff development, profitability, and efficiency of your allocated car park portfolio within your regional area.Attending operational meetings on a weekly basis with the SMT to support the management, required maintenance and improvement works and compliance requirements for your allocated car park portfolio.Ensuring project management of improvement works, site development requirements and overseeing set up and opening of new sites within your allocated regional area.Carrying out regular site audits with your teams to ensure that staff and site standards are maintained in line with Company and BPA standards.Supporting and leading on commercial development activities (in conjunction with the Business Development Manager) in your allocated area such as tariff analysis, snapshot analysis, generating data reports and prospecting current and new business opportunities to maximise revenue potential for our business.Continuing to build lasting relationships with our clients and customers within your allocated region.What you'll needA proven track record of managing a team over a large regional area is essential.Previous multisite, retail, commercial or car park industry services/ management experience is desirable.Self-sufficient and proactive in approach, able to work individually as well as part of a wider team to deliver our business goals.Able to travel to carry out operational and role requirements (driving licence required)A customer-focused approach with the ability to communicate effectively at all levels.Good communication, time management and problem-solving skills.Strong financial and commercial acumen. A working knowledge and understanding of employment and health and safety legislation.Sound judgement and understanding of operational requirements.Excellent IT skills with working proficiency in Microsoft 365 packages (Outlook, SharePoint, Teams, Word, PowerPoint, Excel)What we offer A competitive salary package (based on experience, discussed at the interview stage).Company car package.Mobile phone and IT package.33 days holiday (annual leave entitlement) per year (inclusive of bank holidays)Paid day off for your birthday each year.Employee Medical Assistance and Wellbeing Programme (EAP)Group Life Assurance package.Perkbox reward and recognition platform access.Company pension scheme.Full company uniform and PPE provided.Free parking at Company locations.For more information on this role or to apply for this position, please apply below or contact Carly on ext 113.
Apr 25, 2024
Full time
Field Manager UKOur client, who is the UK's leading car park operators, are looking to expand their operations management team. They have a new opportunity for a Field Manager (South - UK) to join their business.As part of their current growth and expansion, they are looking for a Field Manager to join their business on this journey supporting the operational, management and commercial development responsibilities of all car park sites (cluster portfolio).This role will be covering several car park sites across the South of England. The role will be covering the South UK area which includes:Tunbridge WellsCrawley Brighton Isle of Wight BournemouthBigbury-On Sea, Devon.As a Field Manager, you will be part of our internal operations management team reporting to the Operations Manager. You will have operational responsibility for our sites, managing and supporting our first-line staff across a variety of our managed or owned car park sites across the allocated portfolio of car parks.The role will assist in ensuring consistency of services that they provide to their clients and customers whilst ensuring that standards are maintained across each car park site within each region. You will also support the ongoing development of relationships with clients to deliver a professional service with a commercial focus for the region, supporting sales and revenue growth of current sites, whilst prospecting new business opportunities for exploration within your region.The working hours for this role are 40 hours per week, between the hours of 8:00 am-5:00 pm, Monday- Friday, with a requirement to be flexible in approach and working patterns to support the operational requirements of your allocated regional area.What the role entailsLeading and engaging your regional team to ensure the highest levels of performance and customer service are achieved.Developing and training your team, being a role model and by coaching and nurturing staff to succeed.Driving operational efficiency's to deliver results and profitability for your regional car park portfolio.Helping to deliver great customer service as part of our service proposition to our clients and customers ensuring the brand message of the family-run car park operator of choice across your allocated portfolio of car parks.Ensuring all staff adhere to the procedures on health and safety, human resources, operations, and PPE compliance for your allocated portfolio of car parks.Implementing and delivering new procedures, processes, and corrective actions to support site development, staff development, profitability, and efficiency of your allocated car park portfolio within your regional area.Attending operational meetings on a weekly basis with the SMT to support the management, required maintenance and improvement works and compliance requirements for your allocated car park portfolio.Ensuring project management of improvement works, site development requirements and overseeing set up and opening of new sites within your allocated regional area.Carrying out regular site audits with your teams to ensure that staff and site standards are maintained in line with Company and BPA standards.Supporting and leading on commercial development activities (in conjunction with the Business Development Manager) in your allocated area such as tariff analysis, snapshot analysis, generating data reports and prospecting current and new business opportunities to maximise revenue potential for our business.Continuing to build lasting relationships with our clients and customers within your allocated region.What you'll needA proven track record of managing a team over a large regional area is essential.Previous multisite, retail, commercial or car park industry services/ management experience is desirable.Self-sufficient and proactive in approach, able to work individually as well as part of a wider team to deliver our business goals.Able to travel to carry out operational and role requirements (driving licence required)A customer-focused approach with the ability to communicate effectively at all levels.Good communication, time management and problem-solving skills.Strong financial and commercial acumen. A working knowledge and understanding of employment and health and safety legislation.Sound judgement and understanding of operational requirements.Excellent IT skills with working proficiency in Microsoft 365 packages (Outlook, SharePoint, Teams, Word, PowerPoint, Excel)What we offer A competitive salary package (based on experience, discussed at the interview stage).Company car package.Mobile phone and IT package.33 days holiday (annual leave entitlement) per year (inclusive of bank holidays)Paid day off for your birthday each year.Employee Medical Assistance and Wellbeing Programme (EAP)Group Life Assurance package.Perkbox reward and recognition platform access.Company pension scheme.Full company uniform and PPE provided.Free parking at Company locations.For more information on this role or to apply for this position, please apply below or contact Carly on ext 113.
Job Title: Sales Administrator Location: Bridgend Office, CF31 2BB Salary: Basic Salary of £24,000 to £26,000, Commission package available with expected OTE of £30,000 - £35,000 Job Type: Permanent / Full-time Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do Job Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell and cross sell products and services into existing customers Deal with sales orders for existing clients Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams Deal with any inbound customer account queries Help customers with reviewing their latest technology requirements Job Experience Required: A positive attitude with a can do approach to everything! IT and Comms knowledge preferable but not essential Customer Service Experience Sales experience Renumeration and Benefits: Basic Salary of £24,000 to £26,000 Commission package available with expected OTE of £30,000-£35,000 Staff Share Equity Scheme 21 Days Holiday increasing to 25 with 3 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Coordinator, Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales Operations, Sales Liaison Coordinator may also be considered for this role .
Apr 24, 2024
Full time
Job Title: Sales Administrator Location: Bridgend Office, CF31 2BB Salary: Basic Salary of £24,000 to £26,000, Commission package available with expected OTE of £30,000 - £35,000 Job Type: Permanent / Full-time Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do Job Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell and cross sell products and services into existing customers Deal with sales orders for existing clients Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams Deal with any inbound customer account queries Help customers with reviewing their latest technology requirements Job Experience Required: A positive attitude with a can do approach to everything! IT and Comms knowledge preferable but not essential Customer Service Experience Sales experience Renumeration and Benefits: Basic Salary of £24,000 to £26,000 Commission package available with expected OTE of £30,000-£35,000 Staff Share Equity Scheme 21 Days Holiday increasing to 25 with 3 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Coordinator, Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales Operations, Sales Liaison Coordinator may also be considered for this role .
Regional Support Manager Extraordinary lives. Outstanding people. Generous Salary + Bonus + Benefits + Car Allowance The life of every resident we proudly care for is extraordinary, rich in history and unique life stories. We are Caring Homes, one of the UK's leading providers of nursing, residential and dementia care. We have 69 homes in beautiful locations nationwide and we're still growing. And we know that genuine care is delivered by passionate people who go above and beyond to help every resident live life to the full. As a Regional Support Manager, you'll take enormous pride in your staff, your home and your plans for the future. You'll set the tone and agenda for the home's success. You'll be the focus for decision making and set the standard for others to follow. The home you support will be a reflection of you. And you'll take great pride in making sure the home your supporting is above and beyond the standards of other homes. You'll make it a Caring Home. In return, you'll have access to business leaders and industry-leading training. Your home is where the start of a great career is. About the role You will work closely with the operations team providing support to our portfolio of homes. This role could involve supporting a home without a manager or proactively troubleshooting and making improvements around quality, occupancy and growth. You will be an experienced care home manager and have experience of working closely with CQC and have an eye for detail to continuously improve the standards within a home. You will be passionate and motivated and want to make a difference wherever you are supporting At Caring Homes, we have over 60 care homes across the UK. A high percentage of our homes are in the South (Surrey, Oxford, Berkshire, Essex, Suffolk, Norfolk, Kent, Wiltshire, Hampshire, London, Sussex) although we do have homes in Scotland, Isle of Man and Jersey, so you must be happy to travel within 2 hours of your home location and be open to staying overnight where necessary. This is a pivotal role where your actions and decisions will make a huge difference to residents and their families. Your motivational skills will help every member of your staff to develop in their role and beyond. Your relationship skills will build strong and trusted connections with your Regional and Operations Directors and CQC. And your management skills, together with responsibility for P&L and EBITDA, will ensure strong return for the wider business for your hard work. This is genuine care, with genuine challenge and genuine opportunity. The skills you'll need You're a good leader - confident in delivering a vision of the future, clear with your expectations and supportive of your diverse team to work together to get there. You're multi-skilled - able to manage recruitment and training as well as accurate reporting and checking. You're a good listener - leading the way with an approachable and warm personality. You're a good learner - taking on the challenges of training your team and yourself. You're ambitious - you want the best for your home and the best for your people. And your ambition for career success will come through the qualities above. Above and beyond If you share a passion for going above and beyond for people who need a bit of extra care and a team that needs clear and confident leadership, your future career in care could accelerate here. The Regional Support Managers role is demanding, all-consuming and incredibly rewarding. You'll go above and beyond every day to make sure every resident can live their life to the full, as independently as possible. And we'll go above and beyond for you. Helping you build an outstanding future with the support and strength of a business that is growing with you. And as a business that specialises in dementia care, everyone who works here is offered our award-winning dementia training. Exceptional benefits package Generous Salary + Bonus + Benefits + Car Allowance Ongoing and continuous career development and succession planning Excellent on-going training from day one and throughout your career Salary scales and progression with internal promotions available, we are a large organisation! Professional subscriptions reimbursed where essential for role Long service awards Recognition programme Excellent apprenticeship scheme Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal Wagestream - this enables you to keep track of your earnings, have instant access to 40% of wages already earned and access guidance to help with financial wellbeing Employee discount scheme Discounted reloadable cards and high street vouchers e-vouchers, access instant savings on your mobile device Holiday discounts & days out with discounts up to 60% Cinema benefits with discounts up to 40% Blue Light Discount Card To apply If you have a genuine passion for people and pride yourself in going above and beyond to give extraordinary care, your outstanding future as a Home Manager at Caring Homes could be moments away. Apply now by clicking on the link or contact / We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Sep 23, 2022
Full time
Regional Support Manager Extraordinary lives. Outstanding people. Generous Salary + Bonus + Benefits + Car Allowance The life of every resident we proudly care for is extraordinary, rich in history and unique life stories. We are Caring Homes, one of the UK's leading providers of nursing, residential and dementia care. We have 69 homes in beautiful locations nationwide and we're still growing. And we know that genuine care is delivered by passionate people who go above and beyond to help every resident live life to the full. As a Regional Support Manager, you'll take enormous pride in your staff, your home and your plans for the future. You'll set the tone and agenda for the home's success. You'll be the focus for decision making and set the standard for others to follow. The home you support will be a reflection of you. And you'll take great pride in making sure the home your supporting is above and beyond the standards of other homes. You'll make it a Caring Home. In return, you'll have access to business leaders and industry-leading training. Your home is where the start of a great career is. About the role You will work closely with the operations team providing support to our portfolio of homes. This role could involve supporting a home without a manager or proactively troubleshooting and making improvements around quality, occupancy and growth. You will be an experienced care home manager and have experience of working closely with CQC and have an eye for detail to continuously improve the standards within a home. You will be passionate and motivated and want to make a difference wherever you are supporting At Caring Homes, we have over 60 care homes across the UK. A high percentage of our homes are in the South (Surrey, Oxford, Berkshire, Essex, Suffolk, Norfolk, Kent, Wiltshire, Hampshire, London, Sussex) although we do have homes in Scotland, Isle of Man and Jersey, so you must be happy to travel within 2 hours of your home location and be open to staying overnight where necessary. This is a pivotal role where your actions and decisions will make a huge difference to residents and their families. Your motivational skills will help every member of your staff to develop in their role and beyond. Your relationship skills will build strong and trusted connections with your Regional and Operations Directors and CQC. And your management skills, together with responsibility for P&L and EBITDA, will ensure strong return for the wider business for your hard work. This is genuine care, with genuine challenge and genuine opportunity. The skills you'll need You're a good leader - confident in delivering a vision of the future, clear with your expectations and supportive of your diverse team to work together to get there. You're multi-skilled - able to manage recruitment and training as well as accurate reporting and checking. You're a good listener - leading the way with an approachable and warm personality. You're a good learner - taking on the challenges of training your team and yourself. You're ambitious - you want the best for your home and the best for your people. And your ambition for career success will come through the qualities above. Above and beyond If you share a passion for going above and beyond for people who need a bit of extra care and a team that needs clear and confident leadership, your future career in care could accelerate here. The Regional Support Managers role is demanding, all-consuming and incredibly rewarding. You'll go above and beyond every day to make sure every resident can live their life to the full, as independently as possible. And we'll go above and beyond for you. Helping you build an outstanding future with the support and strength of a business that is growing with you. And as a business that specialises in dementia care, everyone who works here is offered our award-winning dementia training. Exceptional benefits package Generous Salary + Bonus + Benefits + Car Allowance Ongoing and continuous career development and succession planning Excellent on-going training from day one and throughout your career Salary scales and progression with internal promotions available, we are a large organisation! Professional subscriptions reimbursed where essential for role Long service awards Recognition programme Excellent apprenticeship scheme Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal Wagestream - this enables you to keep track of your earnings, have instant access to 40% of wages already earned and access guidance to help with financial wellbeing Employee discount scheme Discounted reloadable cards and high street vouchers e-vouchers, access instant savings on your mobile device Holiday discounts & days out with discounts up to 60% Cinema benefits with discounts up to 40% Blue Light Discount Card To apply If you have a genuine passion for people and pride yourself in going above and beyond to give extraordinary care, your outstanding future as a Home Manager at Caring Homes could be moments away. Apply now by clicking on the link or contact / We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Description and requirements Skanska Building has a strong reputation for delivering some of the most iconic buildings in London, along with critical healthcare and education solutions throughout Southern England and the Midlands. We are now seeking a Project Director to Lead Design and Construction process, maximise the teams potential to safely and commercially deliver a successful project. This is a key role where you will maintain the Skanska Brand, ensuring Clients, users and local community are proud of and satisfied with their development. You will: Own and control the Contract Programme, the Mode and Method Strategy, the Target Programme adjustments (through the project planning manager) and the Package split concept (through the commercial lead) Chair appropriate management meetings including monthly FM meetings with the cluster leaders, monthly senior managers briefing meetings and the monthly senior team meetings. Review the requirements for Method Statements and Risk Assessment before operations commence for all contractors and operatives. Lead and develop, in conjunction with commercial team, the risk management philosophy for the project and ensure this is cascaded to all project levels to include trades contracts Agree the high level financial reporting figures (CVR) with the Commercial Director Lead the prelims spend with the other members of the PET team Deliver a quality project that meets the clients agreed specification to time and budget. This includes ensuring the appropriate project reporting is completed within the agreed timeframe and providing clear direction to the project team We're looking for: Demonstrable experience of delivering schools/colleges under the DfE framework working from PITT through ITT and PCSA stages, successfully converting and delivering on time and to budget Clear understanding of and demonstrable experience of the DfE, CEM process and ability to manage expectations and deliver to budgetary constraints Demonstrable experience of managing projects from inception through to completion with a value of between £20 and £40m Track record in successfully managing and controlling costs, delivering against deadlines, maintaining quality and safety on regional projects. Experience of full D&B projects Evidence of building effective relationships with clients and key stakeholders Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. Flexible working We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any adjustments that would support you throughout your application. More information about the role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: Closing date The closing date for this vacancy may be subject to change any time at the sole discretion of the business.
Sep 21, 2022
Full time
Description and requirements Skanska Building has a strong reputation for delivering some of the most iconic buildings in London, along with critical healthcare and education solutions throughout Southern England and the Midlands. We are now seeking a Project Director to Lead Design and Construction process, maximise the teams potential to safely and commercially deliver a successful project. This is a key role where you will maintain the Skanska Brand, ensuring Clients, users and local community are proud of and satisfied with their development. You will: Own and control the Contract Programme, the Mode and Method Strategy, the Target Programme adjustments (through the project planning manager) and the Package split concept (through the commercial lead) Chair appropriate management meetings including monthly FM meetings with the cluster leaders, monthly senior managers briefing meetings and the monthly senior team meetings. Review the requirements for Method Statements and Risk Assessment before operations commence for all contractors and operatives. Lead and develop, in conjunction with commercial team, the risk management philosophy for the project and ensure this is cascaded to all project levels to include trades contracts Agree the high level financial reporting figures (CVR) with the Commercial Director Lead the prelims spend with the other members of the PET team Deliver a quality project that meets the clients agreed specification to time and budget. This includes ensuring the appropriate project reporting is completed within the agreed timeframe and providing clear direction to the project team We're looking for: Demonstrable experience of delivering schools/colleges under the DfE framework working from PITT through ITT and PCSA stages, successfully converting and delivering on time and to budget Clear understanding of and demonstrable experience of the DfE, CEM process and ability to manage expectations and deliver to budgetary constraints Demonstrable experience of managing projects from inception through to completion with a value of between £20 and £40m Track record in successfully managing and controlling costs, delivering against deadlines, maintaining quality and safety on regional projects. Experience of full D&B projects Evidence of building effective relationships with clients and key stakeholders Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. Flexible working We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any adjustments that would support you throughout your application. More information about the role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: Closing date The closing date for this vacancy may be subject to change any time at the sole discretion of the business.
The Transport General Manager will be responsible for operations performance across 3 midlands based sites Client Details The Transport General Manager will be working for a service focused Logistics Distribution and Supply Chain business across the West Midlands Description Manage resource to enable the departments to deliver objectives in a cost-effective manner and hit SLA targets Lead teams through periods of change management & continuous improvement's Responsible for recruiting new team members when required and developing the performance of existing team members Control and manage costs by defining KPIs to measure true operational performance Ensure full compliance to all relevant legal industry standards across all sites Ensure vehicles are maintained, including servicing and accident repairs to ensure compliance of all relevant transport legislation and regulations Ensure drivers and staff hours are managed in line with the relevant legal requirements Ensure all food safety processes are followed Foster a customer focused distribution environment and strive to operate a best in class distribution service Proactively respond to any issues relating to service levels Work closely with relevant internal stakeholders to ensure an appropriate service level is achieved Introduction and proactive management of continuous improvement/operations development standard Profile Relevant tangible experience of operational management within a transport environment Must hold a CPC (national or international) Proven delivery of change management programmes Must be able to form positive relationships with stakeholders at all levels Will realistically be able to perform within a regional role covering sites across the Midlands and further south Has a proven track record of developing junior managers/increasing profitability within a transport structure Must be commutable across the Midlands daily with a key site in Birmingham Job Offer The Transport General Manager will be paid a salary between £60,000 and £65,000
Sep 17, 2022
Full time
The Transport General Manager will be responsible for operations performance across 3 midlands based sites Client Details The Transport General Manager will be working for a service focused Logistics Distribution and Supply Chain business across the West Midlands Description Manage resource to enable the departments to deliver objectives in a cost-effective manner and hit SLA targets Lead teams through periods of change management & continuous improvement's Responsible for recruiting new team members when required and developing the performance of existing team members Control and manage costs by defining KPIs to measure true operational performance Ensure full compliance to all relevant legal industry standards across all sites Ensure vehicles are maintained, including servicing and accident repairs to ensure compliance of all relevant transport legislation and regulations Ensure drivers and staff hours are managed in line with the relevant legal requirements Ensure all food safety processes are followed Foster a customer focused distribution environment and strive to operate a best in class distribution service Proactively respond to any issues relating to service levels Work closely with relevant internal stakeholders to ensure an appropriate service level is achieved Introduction and proactive management of continuous improvement/operations development standard Profile Relevant tangible experience of operational management within a transport environment Must hold a CPC (national or international) Proven delivery of change management programmes Must be able to form positive relationships with stakeholders at all levels Will realistically be able to perform within a regional role covering sites across the Midlands and further south Has a proven track record of developing junior managers/increasing profitability within a transport structure Must be commutable across the Midlands daily with a key site in Birmingham Job Offer The Transport General Manager will be paid a salary between £60,000 and £65,000
Senior RegionalManager / Senior Contract Manager / Senior Operation Manager Industry: Security Location: London / South East Highly Competitive Salary + Bonus+Car +Fuel Card (Including Personal Mileage)+ Pension + Company Benefits + Mobile + Laptop The organisation I am currently representing is recruiting for an experienced OperationsManager...... click apply for full job details
Jan 04, 2022
Full time
Senior RegionalManager / Senior Contract Manager / Senior Operation Manager Industry: Security Location: London / South East Highly Competitive Salary + Bonus+Car +Fuel Card (Including Personal Mileage)+ Pension + Company Benefits + Mobile + Laptop The organisation I am currently representing is recruiting for an experienced OperationsManager...... click apply for full job details
Job OverviewThis is a field based, mobile position covering Croydon, South London and surrounding areas.We are looking for motivated and enthusiastic tradespeople to joint our growing engineering family.Our Skilled Engineers are employed on work that is appropriate to their core and specialist skills. They will, however, be expected to have / acquire elements of other skills which will enable them to work flexibly across trades.Suitable training and up-skilling - May be given, as and when required, to achieve competency and the ability to perform the following (as detailed in responsibilities).Working hours - Although the core working hours are 08:00 to 17:00, there may be a certain degree of flexibility depending on individual circumstances.Main Duties;Provide a reactive and planned pro-active maintenance (PPM) service as per project requirements to all operational assets.Provide a multi-skilled maintenance service, which covers electrical, mechanical and building fabric disciplines.Carry out modifications and installations as and when required.Liaise with contractors or external suppliers where required and clearly communicate technical issues.Ensure that work is carried out to a high standard of quality and in line with current legal standards, company policies and procedures.Maximise availability of all mechanical and electrical equipment through continuous improvement, optimum performance / improved efficiencies and cost reductions.Maintain equipment supported by sound diagnostic and problem solving skills, raising issues as required to the shift supervisor on a timely basis.Maintain, repair, and calibrate electrical, mechanical and instrumentation plant to optimise both reliability and maintainability.Provide a service that ensures all key performance indicators (KPI) / service level agreements (SLA) are met.Take ownership of tools and equipment provided and ensure they are maintained to an appropriate standard - reporting any defects immediately.Provide technical support/input to projects and initiatives.Being responsible for their own work and work of those under supervision, is completed in a safe and diligent manner.Ensure regular feedback on issues arising before, during and following work activities that are completed.Complete any required paperwork and reports accurately and on a timely basis.Complete required training and development in order to maintain competent in the role.Complete other duties as required and directed by the Regional Operations Supervisor or members of the Management Team.Flexibility in work hours to provide cover if required for holidays and sickness absence.Participation in standby rota for emergency calls, outside normal working hours.Familiarise and help to business continuity and the plan for the part of the business you work in.Comply fully with Health, Safety & Environmental policies.Completion of documentation as required, including RAMS and adhere to all associated permits.Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.Health & SafetyFollow Group and company policies and procedures, at all times.Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment.Use all work equipment and personal PPE properly and in accordance with training received.Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.Take personal responsibility for Health & Safety matters.What we are looking forAll EngineersExperience of working within commercial properties and installations.Good understanding of current Health & Safety legislation and its application within role.Ability to effectively prioritise own workload.Flexibility and adaptability to change / Flexible approach to work and working hours (subject to the EU Working Time Directive).Pro-active and positive approach to workSelf-motivated.Good knowledge of building Statutory Compliance.Must hold a full UK driver's license.Ability to record work accurately on work sheets and computer based systems.Good communication skills and the ability to work within a team.Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued.Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments.HSE management in accordance with our Quality Management System and all legal and statutory requirements.Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.Able to do the job right and do it right first time, within a pre-determined timescaleGasNVQ Level 3 in Heating/Ventilation/Maintenance.COCN1 OR CODNCO1 (domestic to commercial changeover)- Essential.CORT1, TPCP1A, CIGA1, CDGA1, ICPN1- Desirable
Dec 08, 2021
Full time
Job OverviewThis is a field based, mobile position covering Croydon, South London and surrounding areas.We are looking for motivated and enthusiastic tradespeople to joint our growing engineering family.Our Skilled Engineers are employed on work that is appropriate to their core and specialist skills. They will, however, be expected to have / acquire elements of other skills which will enable them to work flexibly across trades.Suitable training and up-skilling - May be given, as and when required, to achieve competency and the ability to perform the following (as detailed in responsibilities).Working hours - Although the core working hours are 08:00 to 17:00, there may be a certain degree of flexibility depending on individual circumstances.Main Duties;Provide a reactive and planned pro-active maintenance (PPM) service as per project requirements to all operational assets.Provide a multi-skilled maintenance service, which covers electrical, mechanical and building fabric disciplines.Carry out modifications and installations as and when required.Liaise with contractors or external suppliers where required and clearly communicate technical issues.Ensure that work is carried out to a high standard of quality and in line with current legal standards, company policies and procedures.Maximise availability of all mechanical and electrical equipment through continuous improvement, optimum performance / improved efficiencies and cost reductions.Maintain equipment supported by sound diagnostic and problem solving skills, raising issues as required to the shift supervisor on a timely basis.Maintain, repair, and calibrate electrical, mechanical and instrumentation plant to optimise both reliability and maintainability.Provide a service that ensures all key performance indicators (KPI) / service level agreements (SLA) are met.Take ownership of tools and equipment provided and ensure they are maintained to an appropriate standard - reporting any defects immediately.Provide technical support/input to projects and initiatives.Being responsible for their own work and work of those under supervision, is completed in a safe and diligent manner.Ensure regular feedback on issues arising before, during and following work activities that are completed.Complete any required paperwork and reports accurately and on a timely basis.Complete required training and development in order to maintain competent in the role.Complete other duties as required and directed by the Regional Operations Supervisor or members of the Management Team.Flexibility in work hours to provide cover if required for holidays and sickness absence.Participation in standby rota for emergency calls, outside normal working hours.Familiarise and help to business continuity and the plan for the part of the business you work in.Comply fully with Health, Safety & Environmental policies.Completion of documentation as required, including RAMS and adhere to all associated permits.Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.Health & SafetyFollow Group and company policies and procedures, at all times.Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment.Use all work equipment and personal PPE properly and in accordance with training received.Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.Take personal responsibility for Health & Safety matters.What we are looking forAll EngineersExperience of working within commercial properties and installations.Good understanding of current Health & Safety legislation and its application within role.Ability to effectively prioritise own workload.Flexibility and adaptability to change / Flexible approach to work and working hours (subject to the EU Working Time Directive).Pro-active and positive approach to workSelf-motivated.Good knowledge of building Statutory Compliance.Must hold a full UK driver's license.Ability to record work accurately on work sheets and computer based systems.Good communication skills and the ability to work within a team.Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued.Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments.HSE management in accordance with our Quality Management System and all legal and statutory requirements.Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.Able to do the job right and do it right first time, within a pre-determined timescaleGasNVQ Level 3 in Heating/Ventilation/Maintenance.COCN1 OR CODNCO1 (domestic to commercial changeover)- Essential.CORT1, TPCP1A, CIGA1, CDGA1, ICPN1- Desirable