Neighbourhood Housing Team Leader (£41,304 per annum, full time, permanent) Job Role We are seeking a Team Leader to provide effective housing management services to our customers and provide support to the Neighbourhood Housing Managers with day-to-day enquiries. You will manage a small team of Neighbourhood Housing Officers, as well as your own designated patch. We are looking for someone with extensive experience in housing management, ideally with a social landlord as you will be required to provide technical and housing management advice. You should also have previous people management experience to provide effective team leadership as well as excellent IT skills enabling you to use our housing management system. For further information about the role, please read the job description, which is available on the careers section of our website. About Us At West Kent we're passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do things from delivering on our promises , working with honesty, integrity , and flexibility, showing compassion and self-awareness , as well as a commitment to learning and equally important working hard and having fun . Benefits We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package. Location Details The role will be based in our Sevenoaks Office, however we offer a flexible approach to hybrid working. Hours 37 hours per week, 8.45am to 5.15pm Monday to Thursday and 8.45am to 4.45pm on Friday. You will also be required to provide an Emergency Out Of Hours Emergency Housing Contact Service for weekly periods on a rota basis. Application Information We will only consider applications submitted with a full CV and completed supporting statement. Advert Closing Date: 9am Tuesday 7 May 2024 Interview Date: 15 & 16 May 2024
May 01, 2024
Full time
Neighbourhood Housing Team Leader (£41,304 per annum, full time, permanent) Job Role We are seeking a Team Leader to provide effective housing management services to our customers and provide support to the Neighbourhood Housing Managers with day-to-day enquiries. You will manage a small team of Neighbourhood Housing Officers, as well as your own designated patch. We are looking for someone with extensive experience in housing management, ideally with a social landlord as you will be required to provide technical and housing management advice. You should also have previous people management experience to provide effective team leadership as well as excellent IT skills enabling you to use our housing management system. For further information about the role, please read the job description, which is available on the careers section of our website. About Us At West Kent we're passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do things from delivering on our promises , working with honesty, integrity , and flexibility, showing compassion and self-awareness , as well as a commitment to learning and equally important working hard and having fun . Benefits We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package. Location Details The role will be based in our Sevenoaks Office, however we offer a flexible approach to hybrid working. Hours 37 hours per week, 8.45am to 5.15pm Monday to Thursday and 8.45am to 4.45pm on Friday. You will also be required to provide an Emergency Out Of Hours Emergency Housing Contact Service for weekly periods on a rota basis. Application Information We will only consider applications submitted with a full CV and completed supporting statement. Advert Closing Date: 9am Tuesday 7 May 2024 Interview Date: 15 & 16 May 2024
About The Role Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you! We are looking for a Housing Officer to join our Neighbourhoods team to provide tenancy and estate management services within Bristol click apply for full job details
May 01, 2024
Full time
About The Role Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you! We are looking for a Housing Officer to join our Neighbourhoods team to provide tenancy and estate management services within Bristol click apply for full job details
Job Title: Employment & Training Officer Contract Type: Permanent Salary: £29,354.39 (£32,165.55 is achieved after 12 months successful performance in the role) Working Hours: Full-Time 35 hours Working Pattern: Monday - Friday Location: Carlisle, Cumbria (Hybrid) For your application to be considered please attach a current CV and cover letter. Applications may close before the deadline, so please apply early to avoid disappointment. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.? Application Process: If you share our values and are excited about making a significant impact as the Employment & Training Officer, we encourage you to apply with your CV and cover letter.? We encourage you to apply even if you don't?meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience. This role also falls under our Ethnic Diversity guaranteed?interview scheme. If you are Ethnically Diverse and demonstrate?you meet the minimum criteria?for the role you will be guaranteed an interview. The difference you will make as a Employment & Training Officer As Employment & Training Officer you will deliver a quality, effective Employment & Training service to customers. Working in collaboration with partner organisations to develop and promote training opportunities that will empower people within a geographical area to overcome their barriers to employment. Providing our customers with the essential skills to access the job market, achieve their career aspirations and sustain their tenancy with Riverside. You will manage a caseload of customers delivering employment, training, skills and volunteering activities within a specified area. About you We are looking for someone with: Excellent written and verbal communication skills and the ability to communicate effectively with people from a wide range of backgrounds. Ability to work autonomously and a can-do attitude Experience of seeking best practice to drive continuous improvements. Ability to manage and prioritise own workload to achieve personal and team targets Experience of providing information, advice and guidance for customers seeking to move into employment, training, and related opportunities, including those experiencing significant barriers to employment and training; including young people, lone parents and those who have not worked for some time Understanding and knowledge of confidentiality, date protection and equality and diversity Awareness of the importance of health and safety issues GCSE in Maths and English Valid Driving License with access to a vehicle for business use Desirable Knowledge of welfare benefits IAG or CIAG professional qualification or equivalent experience Role Profile Publicise the Employment and Training service to our customers, external partners agencies and internal stakeholders. Maintain and develop collaboration of the two-way referral process with colleagues in housing, income management team, and other internal stakeholders to support sustainable tenancies. Provide an outreach programme in priority areas to engage with customers offering a holistic service that meets their individual needs. Scope opportunities for training, skills development and volunteering that could lead to employment with supply chain and local employers.Attend local job fair/recruitment events to promote Riverside Employment and Training offer, maximise referrals from 3 rd parties and gain potential opportunities for the caseload of customers. Work with Asset services and procurement to ensure we maximise employment, training and volunteering opportunities within the contracts we award as well as ensuring monitoring systems are in place to track delivery. Work with partner agencies, colleges, adult education and other training services to develop training programmes and apprenticeships for customers. Complete customer registration and diagnostic assessment to identify barriers, training and skills needs to create and develop a SMART action plan to support achievement of customer goals. Work collaboratively with partners and support agencies in the local area for which customers can be referred to for training and work-related activities to personally develop and enhance chance of opportunity to secure employment. Maintain a caseload of customers ensuring confidential case records support the customer journey and recorded within required systems. Working to KPIs and targets recording and monitoring performance.Ensure service
May 01, 2024
Full time
Job Title: Employment & Training Officer Contract Type: Permanent Salary: £29,354.39 (£32,165.55 is achieved after 12 months successful performance in the role) Working Hours: Full-Time 35 hours Working Pattern: Monday - Friday Location: Carlisle, Cumbria (Hybrid) For your application to be considered please attach a current CV and cover letter. Applications may close before the deadline, so please apply early to avoid disappointment. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.? Application Process: If you share our values and are excited about making a significant impact as the Employment & Training Officer, we encourage you to apply with your CV and cover letter.? We encourage you to apply even if you don't?meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience. This role also falls under our Ethnic Diversity guaranteed?interview scheme. If you are Ethnically Diverse and demonstrate?you meet the minimum criteria?for the role you will be guaranteed an interview. The difference you will make as a Employment & Training Officer As Employment & Training Officer you will deliver a quality, effective Employment & Training service to customers. Working in collaboration with partner organisations to develop and promote training opportunities that will empower people within a geographical area to overcome their barriers to employment. Providing our customers with the essential skills to access the job market, achieve their career aspirations and sustain their tenancy with Riverside. You will manage a caseload of customers delivering employment, training, skills and volunteering activities within a specified area. About you We are looking for someone with: Excellent written and verbal communication skills and the ability to communicate effectively with people from a wide range of backgrounds. Ability to work autonomously and a can-do attitude Experience of seeking best practice to drive continuous improvements. Ability to manage and prioritise own workload to achieve personal and team targets Experience of providing information, advice and guidance for customers seeking to move into employment, training, and related opportunities, including those experiencing significant barriers to employment and training; including young people, lone parents and those who have not worked for some time Understanding and knowledge of confidentiality, date protection and equality and diversity Awareness of the importance of health and safety issues GCSE in Maths and English Valid Driving License with access to a vehicle for business use Desirable Knowledge of welfare benefits IAG or CIAG professional qualification or equivalent experience Role Profile Publicise the Employment and Training service to our customers, external partners agencies and internal stakeholders. Maintain and develop collaboration of the two-way referral process with colleagues in housing, income management team, and other internal stakeholders to support sustainable tenancies. Provide an outreach programme in priority areas to engage with customers offering a holistic service that meets their individual needs. Scope opportunities for training, skills development and volunteering that could lead to employment with supply chain and local employers.Attend local job fair/recruitment events to promote Riverside Employment and Training offer, maximise referrals from 3 rd parties and gain potential opportunities for the caseload of customers. Work with Asset services and procurement to ensure we maximise employment, training and volunteering opportunities within the contracts we award as well as ensuring monitoring systems are in place to track delivery. Work with partner agencies, colleges, adult education and other training services to develop training programmes and apprenticeships for customers. Complete customer registration and diagnostic assessment to identify barriers, training and skills needs to create and develop a SMART action plan to support achievement of customer goals. Work collaboratively with partners and support agencies in the local area for which customers can be referred to for training and work-related activities to personally develop and enhance chance of opportunity to secure employment. Maintain a caseload of customers ensuring confidential case records support the customer journey and recorded within required systems. Working to KPIs and targets recording and monitoring performance.Ensure service
Job Title: Corporate Complaints Officer Contract Type: Permanent Salary : £33,485 - £36,575 Working Hours: 35 hours Per Week Working Pattern: Monday to Friday Location: Arlington, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Corporate Complaints Officer The Corporate Complaints & Insight Coordinator role is pivotal to the success of delivering a first-class customer experience at One Housing. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team, you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. About You You will have experience working within a complaint's environment and in report and letter writing. Why Riverside? One Housing is part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.
May 01, 2024
Full time
Job Title: Corporate Complaints Officer Contract Type: Permanent Salary : £33,485 - £36,575 Working Hours: 35 hours Per Week Working Pattern: Monday to Friday Location: Arlington, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Corporate Complaints Officer The Corporate Complaints & Insight Coordinator role is pivotal to the success of delivering a first-class customer experience at One Housing. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team, you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. About You You will have experience working within a complaint's environment and in report and letter writing. Why Riverside? One Housing is part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.
Job Title: Housing Officer Contract Type: Permanent Salary: £25,965.41 (£27,112.48 is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: 5 days per week including alternate weekends and some bank holidays Location: Bracken Court, Leeds For your application to be considered please ensure you attach a current CV and cover letter. Applications may close before the deadline, so please apply early to avoid disappointment. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Application Process: If you share our values and are excited about making a significant impact as a Housing Officer, we encourage you to apply with your CV and cover letter. We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience. The difference you will make as a Housing Officer This role is based at Bracken Court in Leeds.Bracken Court contains 50 units and tenants stay for an average of between 6 months to 1 year.We provide a Housing Management service to assist move on and make tenants ready for permanent accommodation.You will work as part of a committed team and undertake a range of tasks to deliver an outstanding housing management service across several property types, ensuring you are always putting the customer first. About You We are looking for someone with: A friendly and positive can-do attitude Experience in customer facing roles delivering excellent customer service Strong administration & IT skills including report and assessment writing using Microsoft Office Excellent communication skills both written and verbally Ability to work under pressure in challenging situations Strong attention to detail with analytical skills An interest in the UK Benefits System and Housing & Immigration Law An open mind who is willing to develop and learn new skills Customer Service background An interest in Housing and Housing Law, UK benefits, increasingly Immigration and Immigration Law Ideally the role holder will have a driving licence as the role may require travel across West Yorkshire. Business mileage is reimbursed in line with Riverside policy. Role Profile Deliver an Allocation & Letting Service: Liaise with external stakeholders to deliver an effective referral pathway into the service/properties Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures Allocate properties ensuring customers meet the criteria, affordability and required landlord checks Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement Deliver a Housing Management Service: Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-letReport and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliantLiaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirementsUndertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspectionsProactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service ManagersPrepare files and case notes in readiness for courtDeliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefitsWork directly with customers to monitor or reduce issues of anti-social behaviour within the serviceMeet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housingEnsure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures
May 01, 2024
Full time
Job Title: Housing Officer Contract Type: Permanent Salary: £25,965.41 (£27,112.48 is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: 5 days per week including alternate weekends and some bank holidays Location: Bracken Court, Leeds For your application to be considered please ensure you attach a current CV and cover letter. Applications may close before the deadline, so please apply early to avoid disappointment. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Application Process: If you share our values and are excited about making a significant impact as a Housing Officer, we encourage you to apply with your CV and cover letter. We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience. The difference you will make as a Housing Officer This role is based at Bracken Court in Leeds.Bracken Court contains 50 units and tenants stay for an average of between 6 months to 1 year.We provide a Housing Management service to assist move on and make tenants ready for permanent accommodation.You will work as part of a committed team and undertake a range of tasks to deliver an outstanding housing management service across several property types, ensuring you are always putting the customer first. About You We are looking for someone with: A friendly and positive can-do attitude Experience in customer facing roles delivering excellent customer service Strong administration & IT skills including report and assessment writing using Microsoft Office Excellent communication skills both written and verbally Ability to work under pressure in challenging situations Strong attention to detail with analytical skills An interest in the UK Benefits System and Housing & Immigration Law An open mind who is willing to develop and learn new skills Customer Service background An interest in Housing and Housing Law, UK benefits, increasingly Immigration and Immigration Law Ideally the role holder will have a driving licence as the role may require travel across West Yorkshire. Business mileage is reimbursed in line with Riverside policy. Role Profile Deliver an Allocation & Letting Service: Liaise with external stakeholders to deliver an effective referral pathway into the service/properties Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures Allocate properties ensuring customers meet the criteria, affordability and required landlord checks Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement Deliver a Housing Management Service: Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-letReport and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliantLiaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirementsUndertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspectionsProactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service ManagersPrepare files and case notes in readiness for courtDeliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefitsWork directly with customers to monitor or reduce issues of anti-social behaviour within the serviceMeet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housingEnsure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures
Job Title: Home Ownership Officer Contract Type: Permanent Salary: £32,002.39 (£35,267.82 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Working Pattern: Monday-Saturday Location: Liverpool,Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Home Ownership Officer. You will provide a customer focussed account management service to shared ownership and leasehold customers (including commercial properties) within a specified geographical region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are carried out in line with legislative requirements and compliance and Group standards.Ensuring service charge financial activity is carried out effectively including budget planning, the service charge setting consultation process and reviews of scheme expenditure. You will act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Managing Caretakers within a specified geographical region to ensure the delivery of an effective service to Home Ownership customers on behalf of the Group. About you We are looking for someone with: Up to date knowledge of leasehold legislation, regulations, and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Customer focused with excellent communication skills both written and verbal with the confidence to interact with employees at all levels. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
May 01, 2024
Full time
Job Title: Home Ownership Officer Contract Type: Permanent Salary: £32,002.39 (£35,267.82 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Working Pattern: Monday-Saturday Location: Liverpool,Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Home Ownership Officer. You will provide a customer focussed account management service to shared ownership and leasehold customers (including commercial properties) within a specified geographical region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are carried out in line with legislative requirements and compliance and Group standards.Ensuring service charge financial activity is carried out effectively including budget planning, the service charge setting consultation process and reviews of scheme expenditure. You will act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Managing Caretakers within a specified geographical region to ensure the delivery of an effective service to Home Ownership customers on behalf of the Group. About you We are looking for someone with: Up to date knowledge of leasehold legislation, regulations, and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Customer focused with excellent communication skills both written and verbal with the confidence to interact with employees at all levels. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
Lettings and Tenancy Advisor / Property Coordinator who has previous experience in a Lettings/Housing/Property role, with good numerical, communication and IT skills is required for a well-established housing association. This role is known within the organisation as a Lettings Officer. SALARY: £21,658 pro rata + Excellent Benefits LOCATION: Hybrid Working (you must be within a commutable distance to Evesham) JOB TYPE: Part-Time, Fixed Term Contract (12 Month Maternity Cover) WORKING HOURS: 30 hours per week JOB OVERVIEW We have a fantastic new job opportunity for a Lettings and Tenancy Advisor / Property Coordinatorwho has previous experience in a Lettings/Housing/Property role, with good numerical, communication and IT skills. Working as the Lettings and Tenancy Advisor / Property Coordinator you will assist the Neighbourhoods and Supported Housing teams by providing an efficient and effective coordination service for tenancy management and other functions, including reception and telephone cover, as well as general office and team support duties. As the Lettings and Tenancy Advisor / Property Coordinator you will advertise new builds and properties for re-letting as well as carrying out pre-tenancy assessments for all future tenants to assess suitability and promote tenancy sustainability. You will prepare offers of tenancy, deal with general enquiries and assist in the administration of reviews of allocation processes. CANDIDATE REQUIREMENTS As theLettings and Tenancy Advisor / Property Coordinator you will have: Experience in a similar Housing/Lettings/Property role Excellent communication and organisational skills with the ability to manage calendars and arrange appointments Good IT literacy to prepare documents and standard ad-hoc letters Confidence to provide information, advice and guidance to customers Good numerical skills with the ability to accurately prepare statistical information A professional qualification such as a Level 2 Housing, Advice and Guidance qualification is desirable, but not essential APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C12096 Part-Time, Contract Housing Tenancy and Property Management Jobs, Careers and Vacancies. Find a new job and work in Evesham, Worcestershire, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awdonline JBRP1_UKTJ
May 01, 2024
Full time
Lettings and Tenancy Advisor / Property Coordinator who has previous experience in a Lettings/Housing/Property role, with good numerical, communication and IT skills is required for a well-established housing association. This role is known within the organisation as a Lettings Officer. SALARY: £21,658 pro rata + Excellent Benefits LOCATION: Hybrid Working (you must be within a commutable distance to Evesham) JOB TYPE: Part-Time, Fixed Term Contract (12 Month Maternity Cover) WORKING HOURS: 30 hours per week JOB OVERVIEW We have a fantastic new job opportunity for a Lettings and Tenancy Advisor / Property Coordinatorwho has previous experience in a Lettings/Housing/Property role, with good numerical, communication and IT skills. Working as the Lettings and Tenancy Advisor / Property Coordinator you will assist the Neighbourhoods and Supported Housing teams by providing an efficient and effective coordination service for tenancy management and other functions, including reception and telephone cover, as well as general office and team support duties. As the Lettings and Tenancy Advisor / Property Coordinator you will advertise new builds and properties for re-letting as well as carrying out pre-tenancy assessments for all future tenants to assess suitability and promote tenancy sustainability. You will prepare offers of tenancy, deal with general enquiries and assist in the administration of reviews of allocation processes. CANDIDATE REQUIREMENTS As theLettings and Tenancy Advisor / Property Coordinator you will have: Experience in a similar Housing/Lettings/Property role Excellent communication and organisational skills with the ability to manage calendars and arrange appointments Good IT literacy to prepare documents and standard ad-hoc letters Confidence to provide information, advice and guidance to customers Good numerical skills with the ability to accurately prepare statistical information A professional qualification such as a Level 2 Housing, Advice and Guidance qualification is desirable, but not essential APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C12096 Part-Time, Contract Housing Tenancy and Property Management Jobs, Careers and Vacancies. Find a new job and work in Evesham, Worcestershire, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awdonline JBRP1_UKTJ
Energy & Retrofit Partnership Officer Location: North of Tyne and homeworking Salary: £27,826 - £31,061 per annum, pro rata Contract: Fixed term till March 2025 Hours: Full time hours and part time optional (3 days minimum per week) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland, and North Tyneside this post will support the delivery of the North of Tyne Combined Authority's One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: • Experience of community engagement and running community events/activities • Experienced in successful partnership working • Highly developed communication skills • Excellent team player • Strong motivation and a determination to provide excellent service to customers • Commitment to equality and diversity This is a unique and challenging role that gives you the chance to make a difference to people's lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 8th May 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
May 01, 2024
Contractor
Energy & Retrofit Partnership Officer Location: North of Tyne and homeworking Salary: £27,826 - £31,061 per annum, pro rata Contract: Fixed term till March 2025 Hours: Full time hours and part time optional (3 days minimum per week) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland, and North Tyneside this post will support the delivery of the North of Tyne Combined Authority's One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: • Experience of community engagement and running community events/activities • Experienced in successful partnership working • Highly developed communication skills • Excellent team player • Strong motivation and a determination to provide excellent service to customers • Commitment to equality and diversity This is a unique and challenging role that gives you the chance to make a difference to people's lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 8th May 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Job Title: Neighbourhood Officer Location: Leeds Salary: £32,745.27 per annum plus Essential Car User Allowance based on the emissions of your vehicle. Job Type: Permanent (1x Permanent and 1x 12 months fixed term - 2 roles available), Full time The Vacancy: The company is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire click apply for full job details
Apr 30, 2024
Full time
Job Title: Neighbourhood Officer Location: Leeds Salary: £32,745.27 per annum plus Essential Car User Allowance based on the emissions of your vehicle. Job Type: Permanent (1x Permanent and 1x 12 months fixed term - 2 roles available), Full time The Vacancy: The company is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire click apply for full job details
Job Title: Specialist Deputy Team Manager Contract Type: Permanent Salary: £34,000 per annum Working Hours: full time 37.5 hours per week Working Pattern: Monday to Friday Location: Arlington, Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Specialist Deputy Team Manager Our aim is to improve the quality of life for our customers, build their confidence and skills to allow them to live independently by playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focussing on achieving real results. As Deputy Manager, you will manage a team of Support Officers and other support staff and deputise for the Team Manager during periods of absence. You will provide high standards of support to our customers which includes overseeing and developing effective working relationships with partners and commissioners ensuring compliance with any contractual obligations. About you We are looking for someone with: Experience of staff management including conflict resolution, motivating staff and how to encourage good performance Experience of working with different client groups and knowledge of the challenges and opportunities Understanding of safeguarding procedures for adults and children Ability to work within an assessment and support planning process relevant to the customer group Knowledge of resettlement and housing issues for people with support needs including welfare benefits Knowledge of health and safety issues in relation to the customer group Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefit Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
Apr 29, 2024
Full time
Job Title: Specialist Deputy Team Manager Contract Type: Permanent Salary: £34,000 per annum Working Hours: full time 37.5 hours per week Working Pattern: Monday to Friday Location: Arlington, Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Specialist Deputy Team Manager Our aim is to improve the quality of life for our customers, build their confidence and skills to allow them to live independently by playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focussing on achieving real results. As Deputy Manager, you will manage a team of Support Officers and other support staff and deputise for the Team Manager during periods of absence. You will provide high standards of support to our customers which includes overseeing and developing effective working relationships with partners and commissioners ensuring compliance with any contractual obligations. About you We are looking for someone with: Experience of staff management including conflict resolution, motivating staff and how to encourage good performance Experience of working with different client groups and knowledge of the challenges and opportunities Understanding of safeguarding procedures for adults and children Ability to work within an assessment and support planning process relevant to the customer group Knowledge of resettlement and housing issues for people with support needs including welfare benefits Knowledge of health and safety issues in relation to the customer group Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefit Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
Neighbourhood Coordinator - 6 month contract Peterborough Salary: Up to £24,500 Hyde is looking to recruit two Neighbourhood Coordinators. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Neighbourhood Coordinator at Hyde, you will be working within the Specialist Housing team; coordinating / scheduling site visits for the neighbourhoods and specialist housing functions. This includes property inspections, addressing safety issues and engaging with residents. Responsibilities Collaborate with Officers and Managers to ensure efficient allocation of resources and timely completion of site visits. Identify the most logical route to reduce travel time between appointments. Maintain a comprehensive schedule of visits, ensuring Officers and Managers are informed of their appointments and any changes. Liaising with Customers to arrange and rearrange appointments if required. Compile and maintain accurate and organised records for site visits, inspections, complaints, and resolutions. Skills and Experience Previous administration / scheduling experience. The ability to use MS Office packages including Word, Excel, and PowerPoint. A keen eye for detail. Strong organisational skills, with the ability to manage schedules, appointments, and respond to changing priorities to ensure all deadlines are met. Excellent communication skills, with the ability to interact with diverse stakeholders. Good team working skills. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
Apr 28, 2024
Full time
Neighbourhood Coordinator - 6 month contract Peterborough Salary: Up to £24,500 Hyde is looking to recruit two Neighbourhood Coordinators. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Neighbourhood Coordinator at Hyde, you will be working within the Specialist Housing team; coordinating / scheduling site visits for the neighbourhoods and specialist housing functions. This includes property inspections, addressing safety issues and engaging with residents. Responsibilities Collaborate with Officers and Managers to ensure efficient allocation of resources and timely completion of site visits. Identify the most logical route to reduce travel time between appointments. Maintain a comprehensive schedule of visits, ensuring Officers and Managers are informed of their appointments and any changes. Liaising with Customers to arrange and rearrange appointments if required. Compile and maintain accurate and organised records for site visits, inspections, complaints, and resolutions. Skills and Experience Previous administration / scheduling experience. The ability to use MS Office packages including Word, Excel, and PowerPoint. A keen eye for detail. Strong organisational skills, with the ability to manage schedules, appointments, and respond to changing priorities to ensure all deadlines are met. Excellent communication skills, with the ability to interact with diverse stakeholders. Good team working skills. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
SNG Formerly Sovereign Housing Association
Christchurch, Dorset
We have an opportunity for a Locality Officer to join our team covering South Hampshire. You'll manage your own diary with a mix of working from home, office and out with our customers. The starting salary is £30,000 to £35,000 depending on your experience. Your role You'll be delivering a professional and high-quality mixed tenure service to our customers, using your knowledge and skills to resolve a range of housing management challenges. This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding. You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers needs and making changes when needed. You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for our customers. To be successful in this role you will have: The ability to proactively manage a complex caseload Strong communication skills with previous experience of working with customers in a demanding environment. Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate Previous experience, or a knowledge of delivering housing management services Experience of using computer systems, for example Microsoft Office The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies Some of the roles will involve line management responsibilities for our Scheme Officers operating in our Housing for Older People schemes. A full UK driving licence and access to your own transport. A DBS check will be undertaken for the successful candidate. What we can offer you As a member of the Localities Team you will be part of a friendly, dedicated and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: £450 yearly flexible benefit pot to use against benefits of your choice Flexible working 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) A chance to buy or sell holiday as part of our flexible benefits package A generous pension scheme matching up to 12% Life cover as soon as you join us You will be a part of our Recognition scheme where you can be gifted retail vouchers A range of wellbeing discounts including Gym Memberships A wide selection of other benefits available About us We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG - an organisation that takes the best of both and makes it even better At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.
Apr 28, 2024
Full time
We have an opportunity for a Locality Officer to join our team covering South Hampshire. You'll manage your own diary with a mix of working from home, office and out with our customers. The starting salary is £30,000 to £35,000 depending on your experience. Your role You'll be delivering a professional and high-quality mixed tenure service to our customers, using your knowledge and skills to resolve a range of housing management challenges. This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding. You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers needs and making changes when needed. You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for our customers. To be successful in this role you will have: The ability to proactively manage a complex caseload Strong communication skills with previous experience of working with customers in a demanding environment. Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate Previous experience, or a knowledge of delivering housing management services Experience of using computer systems, for example Microsoft Office The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies Some of the roles will involve line management responsibilities for our Scheme Officers operating in our Housing for Older People schemes. A full UK driving licence and access to your own transport. A DBS check will be undertaken for the successful candidate. What we can offer you As a member of the Localities Team you will be part of a friendly, dedicated and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: £450 yearly flexible benefit pot to use against benefits of your choice Flexible working 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) A chance to buy or sell holiday as part of our flexible benefits package A generous pension scheme matching up to 12% Life cover as soon as you join us You will be a part of our Recognition scheme where you can be gifted retail vouchers A range of wellbeing discounts including Gym Memberships A wide selection of other benefits available About us We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG - an organisation that takes the best of both and makes it even better At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.
Tenancy Services Officer £16,560.59 + car allowance £1,901.81 - 17.5 hours pw Fenland, Cambridgeshire, but will have oversight of a supported scheme in Northampton Part Time - 17.5 hours per week Do you have the drive to make a difference by living our client's values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with their customers to maximise their quality of life. You'll work with their residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach. They're looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving their communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment. You'll be able to: Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of their communities Support the creation of new ideas and innovation in the business Be adaptable and brilliant at working in partnership with their customers, colleagues and communities Closing Date: 9.00am on Monday 6th May 2024. Interviews will take place on week commencing 13th May 2024 (date to be confirmed) About their team: Their team is great! They're led by their Executive Director of Customer Experience. They work hard, support each other, and also like to have fun! You'll be part of their new Customer Experience Directorate - where you'll work as part of their Neighbourhood Teams who are led by their Assistant Director of Neighbourhoods and you'll be reporting to their Community Housing Manager - it's an exciting team to be part of, as they deliver their new corporate plan ambitions.
Apr 26, 2024
Full time
Tenancy Services Officer £16,560.59 + car allowance £1,901.81 - 17.5 hours pw Fenland, Cambridgeshire, but will have oversight of a supported scheme in Northampton Part Time - 17.5 hours per week Do you have the drive to make a difference by living our client's values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with their customers to maximise their quality of life. You'll work with their residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach. They're looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving their communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment. You'll be able to: Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of their communities Support the creation of new ideas and innovation in the business Be adaptable and brilliant at working in partnership with their customers, colleagues and communities Closing Date: 9.00am on Monday 6th May 2024. Interviews will take place on week commencing 13th May 2024 (date to be confirmed) About their team: Their team is great! They're led by their Executive Director of Customer Experience. They work hard, support each other, and also like to have fun! You'll be part of their new Customer Experience Directorate - where you'll work as part of their Neighbourhood Teams who are led by their Assistant Director of Neighbourhoods and you'll be reporting to their Community Housing Manager - it's an exciting team to be part of, as they deliver their new corporate plan ambitions.
Energy & Retrofit Partnership OfficerLocation : North of Tyne and homeworking Salary : £27,826 - £31,061 per annum, pro rata Contract: Fixed term till March 2025 Hours: Full time hours and part time optional (3 days minimum per week) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland , and North Tyneside this post will support the delivery of the North of Tyne Combined Authority 's One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: Experience of community engagement and running community events/activities Experienced in successful partnership working Highly developed communication skills Excellent team player Strong motivation and a determination to provide excellent service to customers Commitment to equality and diversity It's a unique and challenging role that gives you the chance to make a difference to people's lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 8th May 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Apr 26, 2024
Full time
Energy & Retrofit Partnership OfficerLocation : North of Tyne and homeworking Salary : £27,826 - £31,061 per annum, pro rata Contract: Fixed term till March 2025 Hours: Full time hours and part time optional (3 days minimum per week) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they'll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland , and North Tyneside this post will support the delivery of the North of Tyne Combined Authority 's One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: Experience of community engagement and running community events/activities Experienced in successful partnership working Highly developed communication skills Excellent team player Strong motivation and a determination to provide excellent service to customers Commitment to equality and diversity It's a unique and challenging role that gives you the chance to make a difference to people's lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 8th May 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please.
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Apr 25, 2024
Full time
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Apr 25, 2024
Full time
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Apr 25, 2024
Full time
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Metropolitan Police Service
City Of Westminster, London
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Apr 25, 2024
Full time
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Apr 25, 2024
Full time
Police Community Support Officer Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided. You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.). Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of the Met sports and social club facilities. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. What happens next? Ready to start making communities safer? Click for further information and to apply.
Energy & Retrofit Partnership Officer Location: North of Tyne and homeworking Salary: £27,826 - £31,061 per annum, pro rata Contract: Fixed term till March 2025 Hours: Full time hours and part time optional (3 days minimum per week) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland, and North Tyneside this post will support the delivery of the North of Tyne Combined Authority s One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: • Experience of community engagement and running community events/activities • Experienced in successful partnership working • Highly developed communication skills • Excellent team player • Strong motivation and a determination to provide excellent service to customers • Commitment to equality and diversity This is a unique and challenging role that gives you the chance to make a difference to people s lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 8th May 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Apr 25, 2024
Contractor
Energy & Retrofit Partnership Officer Location: North of Tyne and homeworking Salary: £27,826 - £31,061 per annum, pro rata Contract: Fixed term till March 2025 Hours: Full time hours and part time optional (3 days minimum per week) About the organisation Our client is a charity that works across the UK helping communities find practical solutions to the challenges they face. They provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step they ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential. About the role Working across Newcastle, Northumberland, and North Tyneside this post will support the delivery of the North of Tyne Combined Authority s One Stop Shop for Retrofit Advice (OSS). The One Stop Shop will help households progress with domestic energy retrofit by offering a trusted end-to-end solution. You will be a key resource in supporting the marketing and campaigns activities of the OSS to engage partners across our communities. Working with a team of Energy and Retrofit Advisors the Partnership Officer will develop networks and partnerships to help households pursuing domestic retrofit opportunities. They will attend ongoing Steering Group and delivery team meetings to ensure they are aware of all Shop activity and its effective coordination. The post will work closely with Local Authorities and the Combined Authority to ensure that domestic retrofit is recognised and delivered across the North of Tyne Area. A bit about you The ideal candidate will have: • Experience of community engagement and running community events/activities • Experienced in successful partnership working • Highly developed communication skills • Excellent team player • Strong motivation and a determination to provide excellent service to customers • Commitment to equality and diversity This is a unique and challenging role that gives you the chance to make a difference to people s lives every day. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. Closing date: Midnight on Wednesday 8th May 2024 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. Make yourself at home: Our client wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the charity a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The charity ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults. No agencies please TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES