Trips & Lettings Administrator The post will be with effect from April 2024 Contract: Permanent /25 hours a week (Mon-Fri 5 hrs a day) /39 weeks a year (term time) 23 days holiday + 8 bank holidays pro rata Deadline for Application: April 2024 Remuneration: BWS Support Staff Band G (22-25) (fte £24,899 - £27,308 pro rata) Actual pay (£14,409.36 - £15,803.47) Are you a highly skilled and dynamic individual with administrative excellence, strong ICT skills, a proactive attitude, a knack for problem solving and looking for a term time role? If so, we have the perfect opportunity for you. The Trips & Lettings Administrator role involves overseeing of the administration behind all trips and lettings, from the initial bookings, costings, trip letters, payment collection, invoicing and updating finance systems. This is a challenging role which greatly contributes to the efficient and smooth operation of the school. The ideal candidate will possess strong ICT skills, including proficiency in Microsoft Word and Excel, adeptness in data manipulation and the ability to quickly learn and navigate our in-house ICT systems. Problem-solving abilities, excellent communication and interpersonal skills, the ability to work well under pressure in a fast-paced environment, meet deadlines and a detail-orientated approach are all qualities we are looking for, together with a positive attitude and a willingness to learn. We will offer you: The support of a highly experienced friendly department where wellbeing is key The opportunity to participate in the extra-curricular life of the school Access to onsite sport facilities and gym Cycle to Work scheme Local Government Pension Scheme All successful applicants will be subject to an enhanced Disclosure and Barring Service check. as well as other relevant re-employment checks including satisfactory references and medical clearance. All shortlisted candidates will undergo social media checks prior to interview in order to provide the appointment panel with any information that may be relevant to their suitability or have an impact on the school's reputation.
May 02, 2024
Full time
Trips & Lettings Administrator The post will be with effect from April 2024 Contract: Permanent /25 hours a week (Mon-Fri 5 hrs a day) /39 weeks a year (term time) 23 days holiday + 8 bank holidays pro rata Deadline for Application: April 2024 Remuneration: BWS Support Staff Band G (22-25) (fte £24,899 - £27,308 pro rata) Actual pay (£14,409.36 - £15,803.47) Are you a highly skilled and dynamic individual with administrative excellence, strong ICT skills, a proactive attitude, a knack for problem solving and looking for a term time role? If so, we have the perfect opportunity for you. The Trips & Lettings Administrator role involves overseeing of the administration behind all trips and lettings, from the initial bookings, costings, trip letters, payment collection, invoicing and updating finance systems. This is a challenging role which greatly contributes to the efficient and smooth operation of the school. The ideal candidate will possess strong ICT skills, including proficiency in Microsoft Word and Excel, adeptness in data manipulation and the ability to quickly learn and navigate our in-house ICT systems. Problem-solving abilities, excellent communication and interpersonal skills, the ability to work well under pressure in a fast-paced environment, meet deadlines and a detail-orientated approach are all qualities we are looking for, together with a positive attitude and a willingness to learn. We will offer you: The support of a highly experienced friendly department where wellbeing is key The opportunity to participate in the extra-curricular life of the school Access to onsite sport facilities and gym Cycle to Work scheme Local Government Pension Scheme All successful applicants will be subject to an enhanced Disclosure and Barring Service check. as well as other relevant re-employment checks including satisfactory references and medical clearance. All shortlisted candidates will undergo social media checks prior to interview in order to provide the appointment panel with any information that may be relevant to their suitability or have an impact on the school's reputation.
Do you have knowledge of the Lettings market? Are you looking for a friendly environment to progress your property career? Our client based in SW6 is looking for a Lettings Administrator to join their team. As a Lettings Administrator, you provide the Lettings team with administrative support. To succeed in this role you will ideally have a Lettings background and you will be able to effectively manage your own workload. Working hours: As a Lettings Administrator, you'll be required to work Monday-Friday Salary package on offer for the role of Lettings Administrator: Negotiable basic Career progression Pension Friendly environment To be considered for the Lettings Administrator role you must have: Great telephone manner Strong admin experience Understanding of the legal requirements of the Lettings sector Experience working in Lettings Good organisational skills and time management As a Lettings Administrator, your role will involve: Chase documents for move-in and prepare move-in documentation Arrange tenancy agreements Send out landlord/tenant confirmation emails Update landlord and tenant on referencing progress to keep up service levels Request move-in monies Liaise with tenancy management Assist with the phones Due to the high amounts of applications if you have not been contacted within 7 days, please consider your application unsuccessful. This job has been posted by GCB Agency Recruitment Ltd which is acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.
May 02, 2024
Full time
Do you have knowledge of the Lettings market? Are you looking for a friendly environment to progress your property career? Our client based in SW6 is looking for a Lettings Administrator to join their team. As a Lettings Administrator, you provide the Lettings team with administrative support. To succeed in this role you will ideally have a Lettings background and you will be able to effectively manage your own workload. Working hours: As a Lettings Administrator, you'll be required to work Monday-Friday Salary package on offer for the role of Lettings Administrator: Negotiable basic Career progression Pension Friendly environment To be considered for the Lettings Administrator role you must have: Great telephone manner Strong admin experience Understanding of the legal requirements of the Lettings sector Experience working in Lettings Good organisational skills and time management As a Lettings Administrator, your role will involve: Chase documents for move-in and prepare move-in documentation Arrange tenancy agreements Send out landlord/tenant confirmation emails Update landlord and tenant on referencing progress to keep up service levels Request move-in monies Liaise with tenancy management Assist with the phones Due to the high amounts of applications if you have not been contacted within 7 days, please consider your application unsuccessful. This job has been posted by GCB Agency Recruitment Ltd which is acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.
Get Staffed Online Recruitment Limited
Slough, Berkshire
Business Administrator Apprentice - Level 3 / Property Business Administrator An exciting opportunity has arisen for an aspiring Business Administrator to join the team within a small, established property business. You will be provided with training on all aspects of administration and gain a wealth of experience. Our client: An established Property Investment and Development company since 2012. Our client develops real estate properties in Berkshire, South Bucks, and the surrounding area. The role: Possible start date: 07.05.2024 Monday to Friday; 9:00am to 5:00pm Total working hours: 40 What you will do in your working day: Managing office paperwork. MS Office Word, Excel, and Power Point. Calling existing clients and liaising with tenants over the phone. Liaising with trades on maintenance jobs in properties. Calling utility suppliers. Managing OneDrive, Google Drive and Drop Box. The training you will receive: Level 3 Business Administration qualification All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. What to expect at the end of your apprenticeship Learn all about property management, property lettings and property development, how to get on the property ladder, finding good property deals, earning a secondary income through property investing, property events, starting and growing a community. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Personal Skills required: Good communication IT Attention to detail Customer care Analytical Organisation Problem solving Patience Team working Logical thinking Things to consider: Please consider the location to ensure you are able to get to and from work easily and in a timely manner. The apprenticeship: Qualification: Business Administration Level 3 Duration: 18 months
May 02, 2024
Full time
Business Administrator Apprentice - Level 3 / Property Business Administrator An exciting opportunity has arisen for an aspiring Business Administrator to join the team within a small, established property business. You will be provided with training on all aspects of administration and gain a wealth of experience. Our client: An established Property Investment and Development company since 2012. Our client develops real estate properties in Berkshire, South Bucks, and the surrounding area. The role: Possible start date: 07.05.2024 Monday to Friday; 9:00am to 5:00pm Total working hours: 40 What you will do in your working day: Managing office paperwork. MS Office Word, Excel, and Power Point. Calling existing clients and liaising with tenants over the phone. Liaising with trades on maintenance jobs in properties. Calling utility suppliers. Managing OneDrive, Google Drive and Drop Box. The training you will receive: Level 3 Business Administration qualification All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. What to expect at the end of your apprenticeship Learn all about property management, property lettings and property development, how to get on the property ladder, finding good property deals, earning a secondary income through property investing, property events, starting and growing a community. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Personal Skills required: Good communication IT Attention to detail Customer care Analytical Organisation Problem solving Patience Team working Logical thinking Things to consider: Please consider the location to ensure you are able to get to and from work easily and in a timely manner. The apprenticeship: Qualification: Business Administration Level 3 Duration: 18 months
What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings or the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills within the property industry Passionate about HAART , our values and processes As an Administrator, we would expect you to; be able to pick up client relationships, ensure the smooth running of the branch, assisting and processing home sales and liaising with the relevant parties involved in the home buying process What's on offer to you Basic annual salary ranging between £17,500 to £22,000, dependent on your experience Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You communicate effectively through email, phone and face to face Managing social media channels and creating engaging content Spinning a lot of plates, you've mastered multitasking and excel in managing numerous responsibilities and tasks Being a Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
May 02, 2024
Full time
What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings or the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills within the property industry Passionate about HAART , our values and processes As an Administrator, we would expect you to; be able to pick up client relationships, ensure the smooth running of the branch, assisting and processing home sales and liaising with the relevant parties involved in the home buying process What's on offer to you Basic annual salary ranging between £17,500 to £22,000, dependent on your experience Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You communicate effectively through email, phone and face to face Managing social media channels and creating engaging content Spinning a lot of plates, you've mastered multitasking and excel in managing numerous responsibilities and tasks Being a Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Senior Administrator - Property Department Are you an experienced Administrator looking for a new challenge in the property industry? Our client, a leading property management company, is seeking a motivated and detail-oriented Senior Administrator to join their team on a fixed-term contract basis. With modern open plan offices, social events, and onsite parking, this is an opportunity not to be missed! Responsibilities: Assist the property team in managing their large leasehold portfolio. Support the team by completing documentation, typing up notes, and providing general administrative support. Handle applications from customers looking to buy their homes and manage post-sale matters including consents and approvals. Manage the supplier database and arrange for legal documents to be signed or sealed. Respond to land, property, and boundary inquiries. Communicate with solicitors via phone and email regarding property sales and transfers. Keep homeowners updated with relevant information. Provide administration support for lettings. Requirements: Proven experience in administration, preferably in the property industry. Strong attention to detail and excellent organisational skills. Proficient in MS Office applications. Excellent verbal and written communication skills. Ability to multitask and prioritise workload effectively. A positive and enthusiastic attitude. If you are ready to take on an exciting role where you can utilise your administrative skills within the property sector, then apply today! Please submit your CV and cover letter. Note: Salary offered for this fixed-term contract is £12.30 per hour. Working hours are full-time, and the contract will end on 31st October 2024. Don't miss out on this fantastic opportunity! Join their team and contribute to the success of their property department. Apply now! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Senior Administrator - Property Department Are you an experienced Administrator looking for a new challenge in the property industry? Our client, a leading property management company, is seeking a motivated and detail-oriented Senior Administrator to join their team on a fixed-term contract basis. With modern open plan offices, social events, and onsite parking, this is an opportunity not to be missed! Responsibilities: Assist the property team in managing their large leasehold portfolio. Support the team by completing documentation, typing up notes, and providing general administrative support. Handle applications from customers looking to buy their homes and manage post-sale matters including consents and approvals. Manage the supplier database and arrange for legal documents to be signed or sealed. Respond to land, property, and boundary inquiries. Communicate with solicitors via phone and email regarding property sales and transfers. Keep homeowners updated with relevant information. Provide administration support for lettings. Requirements: Proven experience in administration, preferably in the property industry. Strong attention to detail and excellent organisational skills. Proficient in MS Office applications. Excellent verbal and written communication skills. Ability to multitask and prioritise workload effectively. A positive and enthusiastic attitude. If you are ready to take on an exciting role where you can utilise your administrative skills within the property sector, then apply today! Please submit your CV and cover letter. Note: Salary offered for this fixed-term contract is £12.30 per hour. Working hours are full-time, and the contract will end on 31st October 2024. Don't miss out on this fantastic opportunity! Join their team and contribute to the success of their property department. Apply now! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are currently recruiting for a Lettings Administrator. This is a perfect role for you if you want to concentrate your career as a lettings specialist. Our client, is an established Lettings and Property Management agency, based in Brighton. They pride themselves on providing a personalised experience that meets the unique needs of each of their clients. Like with their clients, they understand that every employee is different, and they will help grow your career by offering training and development. We are looking for you to have previous experience in lettings management, business development, sales and should be highly organised, detail oriented and professional. A positive and enthusiastic attitude is a must! This role comes with excellent benefits, including various available bonuses, a laptop, phone and other generous rewards for your hard work. Employees of this business work a 5-day week, Monday to Friday. Saturdays are sometimes required for views, with a day off in lieu to compensate. If you would be interested in this position and feel you would make a great addition to the team, we would love to hear from you! Responsibilities as a Lettings Administrator Management of Spare room / online platforms (incoming & outgoing). Corresponding & liaising with tenants by phone and email. Conducting viewings on all properties. Managing the application process for tenants. Check ins & check outs. Organising maintenance when required on properties. Being the first point of contact for incoming calls and the business info emails. Supporting with invoicing. Supporting with increasing revenue through soft sales. Corresponding with the office / contractors when issues in properties occur. Carrying out inspections and sometime inventories on properties. Supporting with the social media and website content. You will need to have excellent literacy & English skills, both verbally and written, be able to prioritise your workload, have good customer service skills and always professional with an enthusiastic attitude. For more information about this Lettings Administrator role, please contact Katie at Clearline Recruitment.
May 01, 2024
Full time
We are currently recruiting for a Lettings Administrator. This is a perfect role for you if you want to concentrate your career as a lettings specialist. Our client, is an established Lettings and Property Management agency, based in Brighton. They pride themselves on providing a personalised experience that meets the unique needs of each of their clients. Like with their clients, they understand that every employee is different, and they will help grow your career by offering training and development. We are looking for you to have previous experience in lettings management, business development, sales and should be highly organised, detail oriented and professional. A positive and enthusiastic attitude is a must! This role comes with excellent benefits, including various available bonuses, a laptop, phone and other generous rewards for your hard work. Employees of this business work a 5-day week, Monday to Friday. Saturdays are sometimes required for views, with a day off in lieu to compensate. If you would be interested in this position and feel you would make a great addition to the team, we would love to hear from you! Responsibilities as a Lettings Administrator Management of Spare room / online platforms (incoming & outgoing). Corresponding & liaising with tenants by phone and email. Conducting viewings on all properties. Managing the application process for tenants. Check ins & check outs. Organising maintenance when required on properties. Being the first point of contact for incoming calls and the business info emails. Supporting with invoicing. Supporting with increasing revenue through soft sales. Corresponding with the office / contractors when issues in properties occur. Carrying out inspections and sometime inventories on properties. Supporting with the social media and website content. You will need to have excellent literacy & English skills, both verbally and written, be able to prioritise your workload, have good customer service skills and always professional with an enthusiastic attitude. For more information about this Lettings Administrator role, please contact Katie at Clearline Recruitment.
Job Description Customer Service Advisor (Property Coordinator) Are you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - SouthamptonSalary - £23,100Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour break) + 1 Sat per month, 9am - 1pm.Employment Type - Full-time, permanent, office-based Connells Group has recently acquired Countrywide securing our place as the UK's largest property services group. Our Property Managers play a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we re on the lookout for those with great communication and relationshipskills and a passion for property! The role of a Customer Service Advisor: You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include: Managing repairs and maintenance Dealing with tenant arrears Negotiating end of tenancy deposits Complying with gas audits Having a competent lettings legislation knowledge to help and support where necessary - full training is provided Skills and attributes of a Customer Service Advisor: Previous experience in an administrative role - essential Influencing and negotiation skills Professional communication skills Rapport building skills Confidence both conversationally and in writing Excellent decision making capabilities Our tenants, landlords and branch colleagues rely on our property managers as subject matter experts and to act efficiently and calmly when dealing with their properties - Full training, support and guidance will be provided as well as access to an industry tech qualification. What you get in return for a career as a Customer Service Advisor with Countrywide: 23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Free on-site parking Casual dress Wellness benefits, we are part of the wellness charity - MIND, the fight for mental health Why join us as a Customer Service Advisor? At Countrywide , our passion for property and strong focus on people sets us apart. We don t see buying, selling, renting and letting as processes - for us, they re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Kickstart your career at Countrywide today! CC00413
May 01, 2024
Full time
Job Description Customer Service Advisor (Property Coordinator) Are you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - SouthamptonSalary - £23,100Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour break) + 1 Sat per month, 9am - 1pm.Employment Type - Full-time, permanent, office-based Connells Group has recently acquired Countrywide securing our place as the UK's largest property services group. Our Property Managers play a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we re on the lookout for those with great communication and relationshipskills and a passion for property! The role of a Customer Service Advisor: You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include: Managing repairs and maintenance Dealing with tenant arrears Negotiating end of tenancy deposits Complying with gas audits Having a competent lettings legislation knowledge to help and support where necessary - full training is provided Skills and attributes of a Customer Service Advisor: Previous experience in an administrative role - essential Influencing and negotiation skills Professional communication skills Rapport building skills Confidence both conversationally and in writing Excellent decision making capabilities Our tenants, landlords and branch colleagues rely on our property managers as subject matter experts and to act efficiently and calmly when dealing with their properties - Full training, support and guidance will be provided as well as access to an industry tech qualification. What you get in return for a career as a Customer Service Advisor with Countrywide: 23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Free on-site parking Casual dress Wellness benefits, we are part of the wellness charity - MIND, the fight for mental health Why join us as a Customer Service Advisor? At Countrywide , our passion for property and strong focus on people sets us apart. We don t see buying, selling, renting and letting as processes - for us, they re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Kickstart your career at Countrywide today! CC00413
Lettings Move in Manager London Bridge, SE1 This is a full time role; Monday - Thursday; 8:45am - 6pm, Friday 8:45am -5pm Hybrid working will be available once induction training is completed (3 days office based / 2 days WFH) Basic Salary from £26,000 to £30,000 per annum, depending upon experience PLUS commission Requirements The main responsibility of a Move In Manager is to coordinate the tenants and landlords journey, from point of a tenancy being agreed all the way through to the move in day, so that the process is seamless for both parties. Daily activities will include; Generating and distributing all relevant compliance documentation, monitoring and reviewing its completion to ensure the move in process is completed efficiently and effectively Building relationships and maintaining regular communciation between the tenants, landlords and all other relevant parties Maintaining accurate database records, ensuring all records are correct and up to date and any issues are escalated promptly Processing of rent holding deposits, security deposits, completion funds and issuing of completion statements and invoices Supporting the team with general administration including taking telephone enquiries and responding to emails, collating and distributing reports Skills, experience and behaviours required; Strong written and verbal communication skills Focused on finding the best solution possible for all parties, in a timely manner Able to work independently and also as part of a team, effectively contributing toward departmental projects, targets and wider objectives Resilient and consistent when faced with conflict and driven to resolve challenges positively Structured and organised with strong time management skills High attention to detail Benefits With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured training and development programmes. Here is just some of what we can offer you: Competitive salary and bonus schemes Award-winning training and skills development, including ARLA Propertymark courses (Propertymark Professional Standards Agency 2023) Employee, family & friend discounts across our property services Retail Discounts Engagement and recognition platform Season ticket loans Cycle to work scheme Technology purchasing scheme Holiday Accumulator Employee Assistance Program Wellbeing Centre Award-winning Employee Referral scheme for bringing in new talent (IHR awards 2023) Award ceremonies, competitions and more!
May 01, 2024
Full time
Lettings Move in Manager London Bridge, SE1 This is a full time role; Monday - Thursday; 8:45am - 6pm, Friday 8:45am -5pm Hybrid working will be available once induction training is completed (3 days office based / 2 days WFH) Basic Salary from £26,000 to £30,000 per annum, depending upon experience PLUS commission Requirements The main responsibility of a Move In Manager is to coordinate the tenants and landlords journey, from point of a tenancy being agreed all the way through to the move in day, so that the process is seamless for both parties. Daily activities will include; Generating and distributing all relevant compliance documentation, monitoring and reviewing its completion to ensure the move in process is completed efficiently and effectively Building relationships and maintaining regular communciation between the tenants, landlords and all other relevant parties Maintaining accurate database records, ensuring all records are correct and up to date and any issues are escalated promptly Processing of rent holding deposits, security deposits, completion funds and issuing of completion statements and invoices Supporting the team with general administration including taking telephone enquiries and responding to emails, collating and distributing reports Skills, experience and behaviours required; Strong written and verbal communication skills Focused on finding the best solution possible for all parties, in a timely manner Able to work independently and also as part of a team, effectively contributing toward departmental projects, targets and wider objectives Resilient and consistent when faced with conflict and driven to resolve challenges positively Structured and organised with strong time management skills High attention to detail Benefits With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured training and development programmes. Here is just some of what we can offer you: Competitive salary and bonus schemes Award-winning training and skills development, including ARLA Propertymark courses (Propertymark Professional Standards Agency 2023) Employee, family & friend discounts across our property services Retail Discounts Engagement and recognition platform Season ticket loans Cycle to work scheme Technology purchasing scheme Holiday Accumulator Employee Assistance Program Wellbeing Centre Award-winning Employee Referral scheme for bringing in new talent (IHR awards 2023) Award ceremonies, competitions and more!
Temporary Repairs Administrator required for 12 weeks - to start asap. £14.97ph plus holiday pay. Working Monday to Friday 9am-5pm - based in the office start, following this a hybrid model can be worked. We are currently recruiting for an experienced Repairs Administrator who can support a busy Maintenance team. The role is there to help organise all maintenance and repairs for tenants and work towards these being completed successfully within certain SLA times. Do you have prior experience in housing or maintenance? Property or lettings? I am looking for an organised person, great telephone manner, who can pick up processes quickly. Assist the team with all repairs cases. Monitoring timescales and make sure these are being adhered to. Updating the systems with all relevant tracking. First point of contact for queries. Contacting tenants to arrange repairs and or inspections. Chasing up statuses on current open jobs. Raising PO or invoices where required. Ensuring all compliance is kept up to date. Producing all general paperwork. Produce regular reports. Any other duties associated with the role and all general administration and attendance of meetings. We are ideally looking for someone who has done a similar role, again ideally booking in jobs / works, providing good customer service and of course a strong administrator. We do require someone who is very organised and who can work well under pressure as this is a busy role! Monday to Friday 9am-5pm. Interested and can start straight away? By straight away we do mean no notice you need to give or a weeks max.
May 01, 2024
Full time
Temporary Repairs Administrator required for 12 weeks - to start asap. £14.97ph plus holiday pay. Working Monday to Friday 9am-5pm - based in the office start, following this a hybrid model can be worked. We are currently recruiting for an experienced Repairs Administrator who can support a busy Maintenance team. The role is there to help organise all maintenance and repairs for tenants and work towards these being completed successfully within certain SLA times. Do you have prior experience in housing or maintenance? Property or lettings? I am looking for an organised person, great telephone manner, who can pick up processes quickly. Assist the team with all repairs cases. Monitoring timescales and make sure these are being adhered to. Updating the systems with all relevant tracking. First point of contact for queries. Contacting tenants to arrange repairs and or inspections. Chasing up statuses on current open jobs. Raising PO or invoices where required. Ensuring all compliance is kept up to date. Producing all general paperwork. Produce regular reports. Any other duties associated with the role and all general administration and attendance of meetings. We are ideally looking for someone who has done a similar role, again ideally booking in jobs / works, providing good customer service and of course a strong administrator. We do require someone who is very organised and who can work well under pressure as this is a busy role! Monday to Friday 9am-5pm. Interested and can start straight away? By straight away we do mean no notice you need to give or a weeks max.
What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings or the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills within the property industry Passionate about haart, our values and processes As an Administrator, we would expect you to; be able to pick up client relationships, ensure the smooth running of the branch, assisting and processing home sales and liaising with the relevant parties involved in the home buying process What's on offer to you Basic annual salary ranging between £17,500 to £22,000, dependent on your experience Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You communicate effectively through email, phone and face to face Managing social media channels and creating engaging content Spinning a lot of plates, you've mastered multitasking and excel in managing numerous responsibilities and tasks Being a Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
May 01, 2024
Full time
What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings or the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills within the property industry Passionate about haart, our values and processes As an Administrator, we would expect you to; be able to pick up client relationships, ensure the smooth running of the branch, assisting and processing home sales and liaising with the relevant parties involved in the home buying process What's on offer to you Basic annual salary ranging between £17,500 to £22,000, dependent on your experience Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You communicate effectively through email, phone and face to face Managing social media channels and creating engaging content Spinning a lot of plates, you've mastered multitasking and excel in managing numerous responsibilities and tasks Being a Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Job Description At Connells , We're looking for a highly motivated Branch Administrator (Part Time Flexible) to support our fantastic team in branch in Cowley . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. Part Time - 20 Hours Per Week: (flexibility around when these days and hours are worked, could suit school hours, to be discussed at interview stage) What's in it for you as our Branch Administrator? Industry leading training and development OTE: £11,000-£13,000 Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03391
May 01, 2024
Full time
Job Description At Connells , We're looking for a highly motivated Branch Administrator (Part Time Flexible) to support our fantastic team in branch in Cowley . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. Part Time - 20 Hours Per Week: (flexibility around when these days and hours are worked, could suit school hours, to be discussed at interview stage) What's in it for you as our Branch Administrator? Industry leading training and development OTE: £11,000-£13,000 Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03391
Job Description At Connells , we're looking for a highly motivated Branch Administrator (Part Time Flexible) to support our fantastic team in branch in Grantham . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. Part Time - 20 Hours Per Week: (flexibility around when these days and hours are worked, could suit school hours, to be discussed at interview stage) What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04484
May 01, 2024
Full time
Job Description At Connells , we're looking for a highly motivated Branch Administrator (Part Time Flexible) to support our fantastic team in branch in Grantham . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. Part Time - 20 Hours Per Week: (flexibility around when these days and hours are worked, could suit school hours, to be discussed at interview stage) What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04484
Job Description At Shipways, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Shirley . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Shipways Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04580
May 01, 2024
Full time
Job Description At Shipways, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Shirley . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Shipways Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04580
Job Description At Shipways, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Redditch . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Shipways Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04579
May 01, 2024
Full time
Job Description At Shipways, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Redditch . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Shipways Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04579
Job Description At Connells we're looking for a highly motivated Land Administrator to support our fantastic team in branch in Horsham . As our Land Administrator you will take ownership of land administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Land Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Land Administrator Your primary responsibility entails providing administrative support to our land management team. This involves tasks such as updating land records on key platforms, addressing inquiries from clients in person and via phone, and managing office expenses within budget constraints. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.LNHO00286
May 01, 2024
Full time
Job Description At Connells we're looking for a highly motivated Land Administrator to support our fantastic team in branch in Horsham . As our Land Administrator you will take ownership of land administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Land Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Land Administrator Your primary responsibility entails providing administrative support to our land management team. This involves tasks such as updating land records on key platforms, addressing inquiries from clients in person and via phone, and managing office expenses within budget constraints. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.LNHO00286
Cherry Professional
Sutton-in-ashfield, Nottinghamshire
Temporary Administrator- Mansfield - Up to 9 months - 24k Are you an experienced Administrator who works well under pressure and thrives in busy and fast paced environments? Cherry Professional are pleased to be working with their Public Sector client to recruit a Temporary Administrator to support a busy and dedicated team for up to 9 months. Responsibilities Receiving keys from outgoing tenants Giving advice about how to end tenancies Sending mail-merge letters on mass Sending letters for Housing Officers Raising purchase orders, journal vouchers etc. Sending emails to new tenants with information about their tenancy Attaching documents onto a document management system Accepting tenants so they can look for a mutual exchange Updating adverts with technical information Bidding for properties upon request from applicants Adding garage applicants onto the housing management system Manage keys for blocks of flats (ordering, updating spreadsheets) Collect incoming post from a post room, log, scan, disseminate, take post to post room for posting out Ringing applicants to get them registered onto a waiting list Document handling Ideal Person Experience of working in a busy and fast paced environment Used to handling calls of a difficult and sensative nature Well organised with a practical approach to work Good IT skills Previous Office Administration experience Hours of work: 08:30 to 17:00 Monday, Tuesday and Thursday 09:30 to 17:00 Wednesday 08:30 to 16:30 Friday Free parking Others roles you may have applied for: Housing Officer, Lettings Administrator, Senior Administrator, Customer Service Representative, Office Administrator, Administrator Cherry Professional is recruiting for this role on behalf of the client. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
May 01, 2024
Seasonal
Temporary Administrator- Mansfield - Up to 9 months - 24k Are you an experienced Administrator who works well under pressure and thrives in busy and fast paced environments? Cherry Professional are pleased to be working with their Public Sector client to recruit a Temporary Administrator to support a busy and dedicated team for up to 9 months. Responsibilities Receiving keys from outgoing tenants Giving advice about how to end tenancies Sending mail-merge letters on mass Sending letters for Housing Officers Raising purchase orders, journal vouchers etc. Sending emails to new tenants with information about their tenancy Attaching documents onto a document management system Accepting tenants so they can look for a mutual exchange Updating adverts with technical information Bidding for properties upon request from applicants Adding garage applicants onto the housing management system Manage keys for blocks of flats (ordering, updating spreadsheets) Collect incoming post from a post room, log, scan, disseminate, take post to post room for posting out Ringing applicants to get them registered onto a waiting list Document handling Ideal Person Experience of working in a busy and fast paced environment Used to handling calls of a difficult and sensative nature Well organised with a practical approach to work Good IT skills Previous Office Administration experience Hours of work: 08:30 to 17:00 Monday, Tuesday and Thursday 09:30 to 17:00 Wednesday 08:30 to 16:30 Friday Free parking Others roles you may have applied for: Housing Officer, Lettings Administrator, Senior Administrator, Customer Service Representative, Office Administrator, Administrator Cherry Professional is recruiting for this role on behalf of the client. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Property Administration: Property Management Firm A nationwide property investment management firm are looking for a meticulous and detailed administrator to join their welcoming and friendly offices in Croydon. The right candidate will bring organised and supportive administration skills to the residential property team, collaborating with the management team to ensure the administration process is run smoothLy and records are up to date. Applying for this role will give the candidate a good chance to develop their career in the property industry, gaining good experience, working for one of the UKs largest property management investment companies. They provide fantastic holiday benefits and more including early Friday finishes. They are ever growing and have a fantastic office culture; we encourage those with the required experience to apply below. Job Description Position: Property Administrator (Tenancy) Location: Area Office Reports to: Area Manager RESPONSIBILITIES & DUTIES To assist the Property Manager (Tenancy) with the efficient and effective management of the property portfolio comprising of AST, statutory periodic, regulated, and assured tenancies, with the overriding aim of reducing/ minimising void periods, maximising rental income and developing good Landlord and Tenant relationships, to include but not limited to the following tasks: TENANCY MANAGEMENT Assist with the following tasks, as directed by the Residential Management Executive, Team Leader (Tenancy) or Property Manager (Tenancy) Instructing Agents to appraise properties and provide their recommendations in respect of void/ refurbishment works. Collating documents for the Property Manager s review to ensure all statutory obligations, in respect of residential lettings, are adhered to at all times (e.g. EPC . Prepare Heads of Terms/ AST Instructions Forms and Instruct solicitors to draft tenancy agreements Notifying Rent Records Department of any tenancy variations e.g. tenancy ending, renewal, new letting, rent re-registration etc. Maintaining Property Records in accordance with the Group s policies and procedures Co-ordinating the Inventory / Schedule of Condition Check-in with the incoming Tenant and Inventory Company, as directed by the Property Manager. Arranging the pre-tenancy safety checks e.g. electrical and water, as directed by the Property Manager. collating comparative quotes for dilapidations and deposit disputes within statutory timeframes o preparing and managing insurance claims Undertaking vacant unit inspections in accordance with the Group s policies and procedures. Managing utilities supplies (gas, electricity and water) during the end of tenancy/ new letting process in accordance with the Group s procedures. Day to day maintenance issues Raising purchase orders Co-ordinating annual and periodic tests/ inspections (e.g. CP12, PAT tests, Electrical Inspection Condition Reports, Water sampling) o Co-ordinating Renewal Inspections o Rent Reviews and Registrations of Fair Rents o Collection of rent arrears Answering queries from Internal/ External Auditors, Senior Management on behalf of the Board. GENERAL DUTIES Keep the Property Manager informed of the progress of any given task and be confident to request support and assistance where necessary. Promptly and confidently receive, handle and respond to telephone calls, taking messages and relaying these to the relevant person where necessary. Liaise with tenants through general correspondence, emails, letters, newsletters, circulars Tenant Handbooks etc. in a prompt and professional manner. Liaising with other departments within the business (e.g. Insurance, Finance, Rent & Records) to deal with enquiries/ fulfil tasks Liaise with external consultants and service providers e.g. Electricians, Gas Safe Engineers, Utility provider (SSE) Utilise the Group s Property Management Information Systems (HORIZON, PropertyPlus) in order to undertake any of the above tasks To carry out any other tasks, as directed by the Management Team, that is within the capabilities of the job holder. SKILLS & EXPERIENCE A desire to: Gain a good understanding of the various types of interest/ tenures that the Group hold and its obligations in respect of each (Freehold, Head lease, Lessee, Leaseback, Tenant) o Gain an awareness of HMOs to ensure that these are not created. Gain an awareness of Local Authority PRS Licencing Schemes to ensure these are adhered to. Gain and understanding of Landlord and Tenant legislation, H&S legislation, RICS and ARLA guidelines and other best practices applicable to residential property management. Endeavour to remain informed of new relevant legislation and best practice guidelines. Excellent verbal communication skills Excellent written communication skills Excellent organisational and time management skills, Ability to multi-task and work well under pressure Good IT skills and proficient in Outlook, MS Word, Excel, Knowledge of HORIZON/ QUBE an advantage. Good team player A commitment to providing high levels of service at all times. ENTRY Minimum 1 years experience in a similar role Minimum 5 GCSE grades A-C HOURS & ENVIRONMENT Office Hours 9.15am to 5.30pm, Monday to Friday. (earlier finish on Fridays) Primarily based at the Area Office but may be required to visit other office locations. Required to travel to sites on occasion Holiday entitlement 20 days per annum plus Bank Holidays plus additional paid holidays (10-14 days each year)
May 01, 2024
Full time
Property Administration: Property Management Firm A nationwide property investment management firm are looking for a meticulous and detailed administrator to join their welcoming and friendly offices in Croydon. The right candidate will bring organised and supportive administration skills to the residential property team, collaborating with the management team to ensure the administration process is run smoothLy and records are up to date. Applying for this role will give the candidate a good chance to develop their career in the property industry, gaining good experience, working for one of the UKs largest property management investment companies. They provide fantastic holiday benefits and more including early Friday finishes. They are ever growing and have a fantastic office culture; we encourage those with the required experience to apply below. Job Description Position: Property Administrator (Tenancy) Location: Area Office Reports to: Area Manager RESPONSIBILITIES & DUTIES To assist the Property Manager (Tenancy) with the efficient and effective management of the property portfolio comprising of AST, statutory periodic, regulated, and assured tenancies, with the overriding aim of reducing/ minimising void periods, maximising rental income and developing good Landlord and Tenant relationships, to include but not limited to the following tasks: TENANCY MANAGEMENT Assist with the following tasks, as directed by the Residential Management Executive, Team Leader (Tenancy) or Property Manager (Tenancy) Instructing Agents to appraise properties and provide their recommendations in respect of void/ refurbishment works. Collating documents for the Property Manager s review to ensure all statutory obligations, in respect of residential lettings, are adhered to at all times (e.g. EPC . Prepare Heads of Terms/ AST Instructions Forms and Instruct solicitors to draft tenancy agreements Notifying Rent Records Department of any tenancy variations e.g. tenancy ending, renewal, new letting, rent re-registration etc. Maintaining Property Records in accordance with the Group s policies and procedures Co-ordinating the Inventory / Schedule of Condition Check-in with the incoming Tenant and Inventory Company, as directed by the Property Manager. Arranging the pre-tenancy safety checks e.g. electrical and water, as directed by the Property Manager. collating comparative quotes for dilapidations and deposit disputes within statutory timeframes o preparing and managing insurance claims Undertaking vacant unit inspections in accordance with the Group s policies and procedures. Managing utilities supplies (gas, electricity and water) during the end of tenancy/ new letting process in accordance with the Group s procedures. Day to day maintenance issues Raising purchase orders Co-ordinating annual and periodic tests/ inspections (e.g. CP12, PAT tests, Electrical Inspection Condition Reports, Water sampling) o Co-ordinating Renewal Inspections o Rent Reviews and Registrations of Fair Rents o Collection of rent arrears Answering queries from Internal/ External Auditors, Senior Management on behalf of the Board. GENERAL DUTIES Keep the Property Manager informed of the progress of any given task and be confident to request support and assistance where necessary. Promptly and confidently receive, handle and respond to telephone calls, taking messages and relaying these to the relevant person where necessary. Liaise with tenants through general correspondence, emails, letters, newsletters, circulars Tenant Handbooks etc. in a prompt and professional manner. Liaising with other departments within the business (e.g. Insurance, Finance, Rent & Records) to deal with enquiries/ fulfil tasks Liaise with external consultants and service providers e.g. Electricians, Gas Safe Engineers, Utility provider (SSE) Utilise the Group s Property Management Information Systems (HORIZON, PropertyPlus) in order to undertake any of the above tasks To carry out any other tasks, as directed by the Management Team, that is within the capabilities of the job holder. SKILLS & EXPERIENCE A desire to: Gain a good understanding of the various types of interest/ tenures that the Group hold and its obligations in respect of each (Freehold, Head lease, Lessee, Leaseback, Tenant) o Gain an awareness of HMOs to ensure that these are not created. Gain an awareness of Local Authority PRS Licencing Schemes to ensure these are adhered to. Gain and understanding of Landlord and Tenant legislation, H&S legislation, RICS and ARLA guidelines and other best practices applicable to residential property management. Endeavour to remain informed of new relevant legislation and best practice guidelines. Excellent verbal communication skills Excellent written communication skills Excellent organisational and time management skills, Ability to multi-task and work well under pressure Good IT skills and proficient in Outlook, MS Word, Excel, Knowledge of HORIZON/ QUBE an advantage. Good team player A commitment to providing high levels of service at all times. ENTRY Minimum 1 years experience in a similar role Minimum 5 GCSE grades A-C HOURS & ENVIRONMENT Office Hours 9.15am to 5.30pm, Monday to Friday. (earlier finish on Fridays) Primarily based at the Area Office but may be required to visit other office locations. Required to travel to sites on occasion Holiday entitlement 20 days per annum plus Bank Holidays plus additional paid holidays (10-14 days each year)
Office Administrator - Camden - £24,000 to £28,000 Dependant on Experience My client a highly successful multibranch Estate Agency, are currently seeking an experienced Office Administrator to join their office based in West Hampstead. You will be providing front of house support alongside supporting the Lettings and Sales team with their day-to-day duties and administration.The ideal candidate will have previous property administration experience, they will be organised and able to work under pressure. Any training will be given where needed. Job Responsibilities: Assisting the Sales and Lettings Team with their administration Handling incoming enquiries via phone and email Meet and Greet visitors Ensure reception is tidy and stocked with property lists Sending out valuation and instruction letters Using Veco and RPS to upload property details and client information Updating the company website with available properties Preparing property details Advertising and proofreading adverts for weekly and monthly applications Organising photography and floorplans Managing gas safety and electrical safety system, organising gas safety's and EPCs Overseeing monthly renewals for the office, sending out initial letters and preparing and renewals paperwork Handling post and franking outgoing mail Canvassing Handling stationary order and file management Skills and Experience required: Proven administration experience in the property industry Excellent telephone manner and organisational skills Approachable with a can-do attitude and good work ethic Excellent communication skills - both written and verbal Well presented, professional and friendly Computer literate in Microsoft Office, with strong Excel skills Previous experience in secretarial or public facing roles would be beneficial Salary: £24,000 - £28,000 depending on experience Working Hours: : Monday - Friday 9am to 6pm and one in every three Saturdays 10am to 2pmFor more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
May 01, 2024
Full time
Office Administrator - Camden - £24,000 to £28,000 Dependant on Experience My client a highly successful multibranch Estate Agency, are currently seeking an experienced Office Administrator to join their office based in West Hampstead. You will be providing front of house support alongside supporting the Lettings and Sales team with their day-to-day duties and administration.The ideal candidate will have previous property administration experience, they will be organised and able to work under pressure. Any training will be given where needed. Job Responsibilities: Assisting the Sales and Lettings Team with their administration Handling incoming enquiries via phone and email Meet and Greet visitors Ensure reception is tidy and stocked with property lists Sending out valuation and instruction letters Using Veco and RPS to upload property details and client information Updating the company website with available properties Preparing property details Advertising and proofreading adverts for weekly and monthly applications Organising photography and floorplans Managing gas safety and electrical safety system, organising gas safety's and EPCs Overseeing monthly renewals for the office, sending out initial letters and preparing and renewals paperwork Handling post and franking outgoing mail Canvassing Handling stationary order and file management Skills and Experience required: Proven administration experience in the property industry Excellent telephone manner and organisational skills Approachable with a can-do attitude and good work ethic Excellent communication skills - both written and verbal Well presented, professional and friendly Computer literate in Microsoft Office, with strong Excel skills Previous experience in secretarial or public facing roles would be beneficial Salary: £24,000 - £28,000 depending on experience Working Hours: : Monday - Friday 9am to 6pm and one in every three Saturdays 10am to 2pmFor more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
What to expect as After Sales Administrator in Swindon Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline: 80% - £250 90% - £500 100% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Wanting, no, needing , to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
May 01, 2024
Full time
What to expect as After Sales Administrator in Swindon Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline: 80% - £250 90% - £500 100% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Wanting, no, needing , to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Job Description Salary - £23,150 per annumLocation - BromleyDays & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am - 1pmEmployment Type - Full-time, permanent We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Property Administrators play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The role of a Property Administrator: As a Property Administrator you will be fully managing your own portfolio of properties across any of our 60 brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Our tenants, landlords and branch colleagues rely on our Property Managers as subject matter experts and to act efficiently and calmly when dealing with their properties. Having a competent knowledge of lettings legislation, tenancy agreement and landlord contracts to help and support, is necessary - full training is provided Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity . CC00411
May 01, 2024
Full time
Job Description Salary - £23,150 per annumLocation - BromleyDays & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am - 1pmEmployment Type - Full-time, permanent We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Property Administrators play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The role of a Property Administrator: As a Property Administrator you will be fully managing your own portfolio of properties across any of our 60 brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Our tenants, landlords and branch colleagues rely on our Property Managers as subject matter experts and to act efficiently and calmly when dealing with their properties. Having a competent knowledge of lettings legislation, tenancy agreement and landlord contracts to help and support, is necessary - full training is provided Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity . CC00411